WEBVTT 00:00:32.009 --> 00:00:34.549 Welcome back, this is Thoughts If It Were You, 00:00:34.670 --> 00:00:37.950 food for thought by Neogentrics. Today is one 00:00:37.950 --> 00:00:40.729 of those days I do a daily double, and I basically 00:00:40.729 --> 00:00:43.929 record a secondary podcast within the same day. 00:00:44.450 --> 00:00:49.990 Now, continuing off where I left off, I did say 00:00:49.990 --> 00:00:52.189 we were going to cover communication, and I've 00:00:52.189 --> 00:00:54.189 already covered personal appearance and what 00:00:54.189 --> 00:00:57.670 is communication. So, we're going to keep moving 00:00:57.670 --> 00:01:00.520 forward with this set topic. for the next couple 00:01:00.520 --> 00:01:03.399 of days until I've, you know, covered a pretty 00:01:03.399 --> 00:01:06.980 general overview of the entire thing. Okay. I'm 00:01:06.980 --> 00:01:08.640 not going to go into extensive detail, like I 00:01:08.640 --> 00:01:11.260 said before, but I will cover just about everything 00:01:11.260 --> 00:01:16.340 I can on this specific topic. Okay. So today's 00:01:16.340 --> 00:01:20.200 second topic of discussion is interpersonal communication 00:01:20.200 --> 00:01:24.140 skills. Now you may be asking yourself, what 00:01:24.140 --> 00:01:27.019 the heck is that? And how is it any different 00:01:27.019 --> 00:01:32.319 than regular communication? First off, regular 00:01:32.319 --> 00:01:34.840 communication is basically what I had mentioned 00:01:34.840 --> 00:01:40.159 before. Ways of letting someone else know what 00:01:40.159 --> 00:01:41.719 you're thinking, feeling, or what you're trying 00:01:41.719 --> 00:01:43.239 to say, or what point you're trying to make. 00:01:44.760 --> 00:01:46.799 So then, if that's the case, what is interpersonal 00:01:46.799 --> 00:01:51.040 communication? This is the process by which people 00:01:51.040 --> 00:01:53.760 exchange information, feelings, and meanings 00:01:53.760 --> 00:01:57.090 through verbal and non -verbal messages. It is 00:01:57.090 --> 00:01:59.209 face -to -face communication. That's basically 00:01:59.209 --> 00:02:02.129 what that is. All right? If you want to know 00:02:02.129 --> 00:02:03.730 what it's called when you talk to someone face 00:02:03.730 --> 00:02:05.510 -to -face, it's called interpersonal communication. 00:02:06.030 --> 00:02:09.050 Okay? It's not just about what is actually said, 00:02:09.129 --> 00:02:12.889 the language used, but how it is said and how 00:02:12.889 --> 00:02:17.810 the nonverbal messages sent through tone of your 00:02:17.810 --> 00:02:21.389 voice, facial expressions, gestures, and even 00:02:21.389 --> 00:02:23.689 your body language, going back to personal appearance. 00:02:24.569 --> 00:02:27.680 Now, When two or more people are in the same 00:02:27.680 --> 00:02:29.340 place and are aware of each other's presence, 00:02:29.460 --> 00:02:31.620 then the communication is taking place. No matter 00:02:31.620 --> 00:02:36.500 how subtle or unintentional it may be. Okay? 00:02:36.659 --> 00:02:39.860 So, without speech, an observer may be using 00:02:39.860 --> 00:02:44.340 cues of posture, facial expressions, and dress. 00:02:44.909 --> 00:02:48.930 to form an impression of the other's role, emotional 00:02:48.930 --> 00:02:52.590 state, personality, or even intentions. Although 00:02:52.590 --> 00:02:56.150 no communication may be intended, people receive 00:02:56.150 --> 00:02:59.610 messages through such forms of non -verbal behavior. 00:03:00.949 --> 00:03:05.990 There are a lot of elements of interpersonal 00:03:05.990 --> 00:03:10.580 communication. Much research has been done to 00:03:10.580 --> 00:03:12.219 try to break down interpersonal communication 00:03:12.219 --> 00:03:17.120 into a number of elements in order that it can 00:03:17.120 --> 00:03:20.560 be more easily understood. And commonly, these 00:03:20.560 --> 00:03:24.780 elements include the communicators, the message, 00:03:25.080 --> 00:03:28.419 noise, again, feedback, context, and channel. 00:03:29.620 --> 00:03:31.800 Now, I'm not going to go into extensive detail 00:03:31.800 --> 00:03:33.599 on each one of these, but I'll give you a brief 00:03:33.599 --> 00:03:50.280 overview of each. Okay? Okay, so we're going 00:03:50.280 --> 00:03:52.539 to start with the first one, the communicators. 00:03:52.659 --> 00:03:56.159 All right. For any communication to occur, there 00:03:56.159 --> 00:03:58.840 must be at least two people involved. It is easy 00:03:58.840 --> 00:04:03.580 to think that basic communication involving a 00:04:03.580 --> 00:04:06.740 sender and receiver of a message is supposed 00:04:06.740 --> 00:04:09.520 to be this way. However, the problem with this 00:04:09.520 --> 00:04:11.719 way of seeing a relationship is that it presents 00:04:11.719 --> 00:04:14.780 communication as a one -way process where one 00:04:14.780 --> 00:04:16.579 person sends the message and the other receives 00:04:16.579 --> 00:04:20.180 it. While one person is talking, another is listening, 00:04:20.279 --> 00:04:23.560 for example, like when you're on the phone. In 00:04:23.560 --> 00:04:28.120 fact, communications are almost always complex. 00:04:28.879 --> 00:04:32.040 It's a two -way process, basically. We're people 00:04:32.040 --> 00:04:34.319 sending and receiving messages to and from each 00:04:34.319 --> 00:04:37.259 other simultaneously. In other words, communication 00:04:37.259 --> 00:04:40.620 is an interactive process. While one person is... 00:04:41.040 --> 00:04:44.000 talking the other is listening but while listening 00:04:44.000 --> 00:04:46.379 they're also sending feedback in the form of 00:04:46.379 --> 00:04:52.800 smiles head nods gestures body motions etc next 00:04:52.800 --> 00:04:56.300 would be the message message not only means the 00:04:56.300 --> 00:04:58.860 speech used or information that's being conveyed 00:04:58.860 --> 00:05:01.720 but also the nonverbal message exchange such 00:05:01.720 --> 00:05:04.240 as you know like i mentioned before your facial 00:05:04.240 --> 00:05:07.060 expression tone of voice gestures and your body 00:05:07.060 --> 00:05:10.209 language This being said, nonverbal behavior 00:05:10.209 --> 00:05:13.209 can convey additional information about spoken 00:05:13.209 --> 00:05:18.009 message. In particular, it can reveal more about 00:05:18.009 --> 00:05:23.029 emotional attitudes, which may underline the 00:05:23.029 --> 00:05:28.930 content of the speech. And with that, I'll have 00:05:28.930 --> 00:05:31.389 to cover effective speaking for those who don't 00:05:31.389 --> 00:05:34.730 quite understand what I mean by that at a later 00:05:34.730 --> 00:05:39.360 date. Next would be noise. Noise has a special 00:05:39.360 --> 00:05:43.500 meaning in communication theory. It refers to 00:05:43.500 --> 00:05:46.480 anything that distorts the message so that what 00:05:46.480 --> 00:05:48.339 is received is different from what is intended 00:05:48.339 --> 00:05:52.120 by the speaker. Whilst physical noise, for example, 00:05:52.259 --> 00:05:55.519 background noise or other low -flying jet planes 00:05:55.519 --> 00:05:57.319 in the background can interfere with communication, 00:05:57.680 --> 00:06:00.459 other factors are considered to be noise as well. 00:06:01.209 --> 00:06:04.029 The use of complicated jargon, inappropriate 00:06:04.029 --> 00:06:07.970 body language, inattention, disinterest, and 00:06:07.970 --> 00:06:11.170 cultural differences can also be considered noise 00:06:11.170 --> 00:06:15.250 in the context of basic interpersonal communication. 00:06:16.529 --> 00:06:20.550 Like a teacher who has a heavy indie accent. 00:06:21.050 --> 00:06:24.709 In other words, any distortion or consistencies 00:06:24.709 --> 00:06:27.490 that occur during an attempt to communicate can 00:06:27.490 --> 00:06:34.649 be seen as basically noise. Again, I'm feedback. 00:06:35.990 --> 00:06:38.689 Like I mentioned in the last podcast, it consists 00:06:38.689 --> 00:06:42.550 of messages the receiver returns, which allows 00:06:42.550 --> 00:06:44.610 the sender to know how accurately the message 00:06:44.610 --> 00:06:47.730 has been received or as well as the receiver's 00:06:47.730 --> 00:06:51.069 reaction. The receiver may also respond to the 00:06:51.069 --> 00:06:53.589 unintentional message as well as the intentional 00:06:53.589 --> 00:06:56.629 one. There are different types of feedbacks. 00:06:58.029 --> 00:07:00.089 The types of feedback range from direct verbal 00:07:00.089 --> 00:07:02.629 statements, for example, say that again, I don't 00:07:02.629 --> 00:07:06.910 understand, to subtle facial expressions or changes 00:07:06.910 --> 00:07:10.050 in posture that might indicate to the sender 00:07:10.050 --> 00:07:11.730 that the receiver feels uncomfortable with the 00:07:11.730 --> 00:07:15.230 message or is just falling asleep on themselves 00:07:15.230 --> 00:07:18.810 because it's boring. Feedback allows the sender 00:07:18.810 --> 00:07:21.290 to regulate, adapt, and repeat the message in 00:07:21.290 --> 00:07:23.470 order to improve communication between him and 00:07:23.470 --> 00:07:27.939 his receivers. Next would be the context. All 00:07:27.939 --> 00:07:31.540 communication is influenced by the context in 00:07:31.540 --> 00:07:36.180 which it takes place. However, apart from looking 00:07:36.180 --> 00:07:38.720 at the situational context of where the interaction 00:07:38.720 --> 00:07:40.939 takes place, for example, in a room, office, 00:07:41.019 --> 00:07:43.839 or perhaps outdoors, the social context also 00:07:43.839 --> 00:07:47.319 needs to be considered. For example, the roles, 00:07:47.480 --> 00:07:51.379 responsibilities, and relative status of the 00:07:51.379 --> 00:07:55.540 participants. The emotional climate. And participants' 00:07:55.740 --> 00:07:58.120 expectations of the interaction will also affect 00:07:58.120 --> 00:08:02.139 the communication as well. Bringing up a previous 00:08:02.139 --> 00:08:05.779 thing that I had talked about before, the channel. 00:08:06.199 --> 00:08:08.879 The channel refers to the physical means by which 00:08:08.879 --> 00:08:10.959 the message is transferred from one person to 00:08:10.959 --> 00:08:13.899 another. And in face -to -face context, the channels 00:08:13.899 --> 00:08:15.920 which are used are usually speech and vision. 00:08:16.079 --> 00:08:18.579 However, during a telephone conversation, the 00:08:18.579 --> 00:08:22.420 channel is limited to just speech alone. Just 00:08:22.420 --> 00:08:32.740 keep this in mind. Last thing I want to cover 00:08:32.740 --> 00:08:34.980 on this one, and yes, I know this podcast is 00:08:34.980 --> 00:08:38.139 fairly short, but like I said, it's just a secondary 00:08:38.139 --> 00:08:40.799 one I'm doing during the day. These are random. 00:08:40.860 --> 00:08:44.779 They're not always consistent with my normal 00:08:44.779 --> 00:08:48.820 regular schedule, okay? When you have the opportunity 00:08:48.820 --> 00:08:50.679 to observe some interpersonal communication, 00:08:51.159 --> 00:08:54.080 make a mental note of the behaviors that are 00:08:54.080 --> 00:08:58.419 used, both verbal and nonverbal. Okay. Observe 00:08:58.419 --> 00:09:00.919 and think about the following factors. And these 00:09:00.919 --> 00:09:04.600 are some things to think about. Who are the communicators? 00:09:05.080 --> 00:09:09.059 Okay. What message are, uh, where they was, um, 00:09:09.159 --> 00:09:13.399 I'm sorry. What messages were exchanged? What, 00:09:13.539 --> 00:09:15.720 if there was any, I'm not saying there will be 00:09:15.720 --> 00:09:20.460 a noise distorts the message. Okay. How feedback 00:09:20.460 --> 00:09:24.740 is given. Uh, what is the context of the communication 00:09:24.740 --> 00:09:29.320 now? You probably do this all the time subconsciously, 00:09:29.320 --> 00:09:31.980 but when you actively observe interpersonal communication, 00:09:32.440 --> 00:09:36.039 you can more fully appreciate its mechanics. 00:09:36.860 --> 00:09:40.240 So by observing others, making a conscious effort 00:09:40.240 --> 00:09:43.240 to understand how communication occurs, you will 00:09:43.240 --> 00:09:45.259 think about how you communicate and become more 00:09:45.259 --> 00:09:48.039 aware of the messages you send. This provides 00:09:48.039 --> 00:09:50.379 a perfect opportunity for you to develop your 00:09:50.379 --> 00:09:57.659 interpersonal communication skills. Lastly, the 00:09:57.659 --> 00:10:03.019 uses of interpersonal communication. Most of 00:10:03.019 --> 00:10:05.559 us engage in some form of interpersonal communication 00:10:05.559 --> 00:10:09.200 on a regular basis, often many times a day. How 00:10:09.200 --> 00:10:11.460 well we communicate with others is a measure 00:10:11.460 --> 00:10:14.419 of our interpersonal skills in the first place. 00:10:16.299 --> 00:10:19.159 Interpersonal communication is a key life skill, 00:10:19.279 --> 00:10:25.220 and it can be used to do the following. Give 00:10:25.220 --> 00:10:28.759 and collect information, influence the attitudes 00:10:28.759 --> 00:10:31.899 and behaviors of others, form contacts and maintain 00:10:31.899 --> 00:10:35.059 relationships, make sense of the world and our 00:10:35.059 --> 00:10:39.740 experiences in said world, express personal needs 00:10:39.740 --> 00:10:43.139 and understand the needs of others, give and 00:10:43.139 --> 00:10:45.500 receive emotional support for those who need 00:10:45.500 --> 00:10:49.940 it, make decisions, solve problems. anticipate 00:10:49.940 --> 00:10:53.460 and predict behavior and regulate power now while 00:10:53.460 --> 00:10:57.320 these may seem like contrary things They all 00:10:57.320 --> 00:11:00.460 make up what communication is and it helps improve 00:11:00.460 --> 00:11:03.379 upon basic level communication between people 00:11:03.379 --> 00:11:10.399 making it more effective Okay Now with that being 00:11:10.399 --> 00:11:13.899 said there are a lot of things that factor into 00:11:13.899 --> 00:11:17.519 this okay Um, I'm gonna go ahead and give some 00:11:17.519 --> 00:11:21.179 tips here, uh, for effective interpersonal communication. 00:11:22.539 --> 00:11:27.879 Um, like I said before, uh, interpersonal communication 00:11:27.879 --> 00:11:30.659 are skills that, you know, are those which you 00:11:30.659 --> 00:11:34.620 will need every day in your life. Okay. in your 00:11:34.620 --> 00:11:37.200 professional or personal life. Okay. There's 00:11:37.200 --> 00:11:39.440 some of the most important skills that you need 00:11:39.440 --> 00:11:42.799 to focus on are large, are large as a large percent 00:11:42.799 --> 00:11:44.899 of your life involves interacting with people, 00:11:45.019 --> 00:11:47.480 friends, colleagues, and relations with your 00:11:47.480 --> 00:11:54.600 boss as well. So with that being said, um, I'm 00:11:54.600 --> 00:11:57.399 going to cover 10 tips to help you be an effective 00:11:57.399 --> 00:12:02.740 interpersonal communicator. Okay. And I want 00:12:02.740 --> 00:12:04.860 you to keep this in mind. At first, it may seem 00:12:04.860 --> 00:12:07.779 a simple and natural thing to do, but talking 00:12:07.779 --> 00:12:10.059 to people is a complex process and it becomes 00:12:10.059 --> 00:12:12.980 more difficult when you do not know how the other 00:12:12.980 --> 00:12:15.220 person will react. This is where effective communication 00:12:15.220 --> 00:12:18.480 comes into play. And there is a great difference 00:12:18.480 --> 00:12:20.740 in the ability to communicate and the ability 00:12:20.740 --> 00:12:25.519 to communicate effectively. It requires a person 00:12:25.519 --> 00:12:28.320 to have good communication skills as it can make 00:12:28.320 --> 00:12:31.519 or break trust, deals, or even change your career. 00:12:31.840 --> 00:12:51.620 So, we'll keep that in mind. Alright, so, the 00:12:51.620 --> 00:12:55.039 first thing being this. Don't show negative body 00:12:55.039 --> 00:12:57.519 language. As the saying goes, the first impression 00:12:57.519 --> 00:13:00.179 is the last impression. Hence, you should always 00:13:00.179 --> 00:13:02.600 be careful when it comes to body language. It 00:13:02.600 --> 00:13:05.080 is said that a typical communication consists 00:13:05.080 --> 00:13:08.639 of more than 50 % nonverbal communication, which 00:13:08.639 --> 00:13:11.639 includes body language. So if your body language 00:13:11.639 --> 00:13:13.519 is sending negative signals to the other person, 00:13:13.559 --> 00:13:15.159 the communication will probably break down in 00:13:15.159 --> 00:13:18.019 the process. Another important point to note 00:13:18.019 --> 00:13:20.279 here is that you should not bring any physical 00:13:20.279 --> 00:13:22.820 barriers between you and the other person. Barriers 00:13:22.820 --> 00:13:24.799 create distractions and can make the communication 00:13:24.799 --> 00:13:29.120 process very uncomfortable. Do not interrupt 00:13:29.120 --> 00:13:31.639 the other person. I know I covered this once 00:13:31.639 --> 00:13:34.179 before about showing respect when we covered 00:13:34.179 --> 00:13:38.620 different morals. However, that aside, it is 00:13:38.620 --> 00:13:40.460 very rude to interrupt a person while they are 00:13:40.460 --> 00:13:42.549 speaking. And nobody likes to be interrupted 00:13:42.549 --> 00:13:44.830 because it hampers the thought process and it 00:13:44.830 --> 00:13:47.950 is disrespectful like I said before. If you have 00:13:47.950 --> 00:13:50.090 to make an interruption and it is necessary for 00:13:50.090 --> 00:13:53.090 you to speak at that exact moment, then you need 00:13:53.090 --> 00:13:55.490 to make a gentle interruption. Ask the person 00:13:55.490 --> 00:13:58.190 if you may interrupt him or her and say sorry. 00:13:58.350 --> 00:14:01.210 And whatever you wanted to say must justify your 00:14:01.210 --> 00:14:05.210 interruption, otherwise it's unwarranted. Okay? 00:14:05.769 --> 00:14:07.590 Number three, and this is something that a lot 00:14:07.590 --> 00:14:09.889 of people need to consider doing, and even me 00:14:09.889 --> 00:14:15.009 at some times. Think before you speak. I can't 00:14:15.009 --> 00:14:19.070 stress this one enough, okay? Another adage that 00:14:19.070 --> 00:14:21.789 perfectly describes this point is look before 00:14:21.789 --> 00:14:24.210 you leap, okay? You should think how your words 00:14:24.210 --> 00:14:26.389 are going to affect the person whom you are communicating 00:14:26.389 --> 00:14:31.110 before making any comments. That means that you 00:14:31.110 --> 00:14:33.940 should try... To connect with the feelings of 00:14:33.940 --> 00:14:35.899 the other person in order to show that you genuinely 00:14:35.899 --> 00:14:38.279 care about the conversation that is going on 00:14:38.279 --> 00:14:41.039 between the two of you rather than just saying 00:14:41.039 --> 00:14:43.919 that you are and just hearing them. With that 00:14:43.919 --> 00:14:45.860 being said, that brings me to the fourth topic, 00:14:46.080 --> 00:14:50.600 listening well. The ability to listen to what 00:14:50.600 --> 00:14:53.799 a person is saying is in itself a skill. And 00:14:53.799 --> 00:14:55.799 you should focus on that while communicating 00:14:55.799 --> 00:14:58.519 with others. If you have good listening skills, 00:14:58.639 --> 00:15:00.379 you will be able to understand the person's words 00:15:00.379 --> 00:15:02.460 more clearly and react in a positive manner. 00:15:02.779 --> 00:15:05.080 It will also send a signal to the other person 00:15:05.080 --> 00:15:07.240 that you care about what he or she has to say. 00:15:08.440 --> 00:15:11.840 That being said, number five, don't be defensive 00:15:11.840 --> 00:15:14.980 or attacking. Stay neutral. It doesn't matter 00:15:14.980 --> 00:15:16.679 what you're talking about. Some people have a 00:15:16.679 --> 00:15:19.279 tendency to get defensive or attack during a 00:15:19.279 --> 00:15:22.600 conversation. You do not have to get overexcited 00:15:22.600 --> 00:15:24.600 when someone points out your mistakes or get 00:15:24.600 --> 00:15:27.679 defensive or attack them. Be neutral and transparent 00:15:27.679 --> 00:15:30.000 so that you can understand what is actually being 00:15:30.000 --> 00:15:32.779 discussed. Always maintain the balance in the 00:15:32.779 --> 00:15:34.700 conversation so that everyone involved in the 00:15:34.700 --> 00:15:36.720 discussion has a fair part in it and they feel 00:15:36.720 --> 00:15:40.009 comfortable speaking. On that note, Number six, 00:15:40.289 --> 00:15:43.789 don't deviate. Okay. Always try to stick to the 00:15:43.789 --> 00:15:46.129 topic of the discussion to maintain the relevancy 00:15:46.129 --> 00:15:49.370 of the communication process. There is no need 00:15:49.370 --> 00:15:51.610 to bring something totally unrelated to the discussion 00:15:51.610 --> 00:15:53.909 and waste the time of the people involved. If 00:15:53.909 --> 00:15:55.929 you deviate away from the topic, the whole idea 00:15:55.929 --> 00:15:57.809 of the conversation becomes less than meaningful 00:15:57.809 --> 00:16:03.870 and it's just abstract. Okay. So in that regard, 00:16:04.090 --> 00:16:07.789 number seven, be confident of your ideas. Okay. 00:16:08.840 --> 00:16:10.659 You should always be confident of what you're 00:16:10.659 --> 00:16:13.379 saying or speaking and should take ownership 00:16:13.379 --> 00:16:15.720 of your words. This will increase the trust that 00:16:15.720 --> 00:16:18.120 the other people have in you and make the conversation 00:16:18.120 --> 00:16:22.399 flow more freely. Okay? And on that note, number 00:16:22.399 --> 00:16:25.960 eight, be open to receiving feedback. Okay? Sometimes 00:16:25.960 --> 00:16:28.500 it's good to step back and be receptive to feedback. 00:16:28.600 --> 00:16:30.759 Communication is a two -way process and should 00:16:30.759 --> 00:16:34.899 remain like that. I mean, you should be open. 00:16:35.879 --> 00:16:38.580 to feedback from the other person and give honest 00:16:38.580 --> 00:16:41.360 to good feedback whenever you feel it is needed 00:16:41.360 --> 00:16:45.480 but remember there's good and bad feedback okay 00:16:45.480 --> 00:16:48.480 now i will be covering giving and receiving feedback 00:16:48.480 --> 00:16:50.879 like i said before at a later date all right 00:16:50.879 --> 00:16:54.620 next would be number nine use the right communication 00:16:54.620 --> 00:16:57.779 method okay communication may not necessarily 00:16:57.779 --> 00:17:00.000 always be verbal and you should understand that 00:17:00.000 --> 00:17:01.919 different types of situations ask for different 00:17:01.919 --> 00:17:05.269 methods okay You should know that which types 00:17:05.269 --> 00:17:08.190 of communication methods will be more effective. 00:17:09.829 --> 00:17:11.990 Location is also an important point to remember. 00:17:12.210 --> 00:17:14.650 Different types of communication needs different 00:17:14.650 --> 00:17:20.450 locations. Lastly, shake hands firmly. And while 00:17:20.450 --> 00:17:25.589 it may not seem like something too trivial, how 00:17:25.589 --> 00:17:28.309 do I put this? The last but not least important 00:17:28.309 --> 00:17:30.569 tip is how you shake hands when you introduce 00:17:30.569 --> 00:17:35.740 yourself. giving a firm handshake but do not 00:17:35.740 --> 00:17:38.700 make it a tight one and also do not squeeze but 00:17:38.700 --> 00:17:41.359 then not make it a weak handshake because a weak 00:17:41.359 --> 00:17:43.920 handshake may indicate low self -esteem the way 00:17:43.920 --> 00:17:46.400 you shake a person's hand tells a lot about who 00:17:46.400 --> 00:17:48.440 you are and the type of personality that you 00:17:48.440 --> 00:17:54.180 have all right well that brings a conclusion 00:17:54.180 --> 00:17:59.380 to this podcast adaptation um on interpersonal 00:17:59.380 --> 00:18:06.160 communication and uh Next time we meet or we 00:18:06.160 --> 00:18:09.559 come back, we're going to talk about the principles 00:18:09.559 --> 00:18:13.940 of communication. Okay. Once again, thank you 00:18:13.940 --> 00:18:16.880 guys for listening. Have a great rest of your 00:18:16.880 --> 00:18:21.579 day and we'll see each other again later.