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Hello, hello, and welcome to another live stream here on the YouTube channel.

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I hope you're doing well.

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I'm really excited to talk about this topic today, how to get feedback, how to actually

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get listener feedback.

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And so I'm just going to do the quick check around the internet to make sure, yeah, we're

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good, we're live, grand.

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So if you're watching, let me know where you're coming from, say hello.

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Of course, if you have any questions about getting feedback, that's what we're talking

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about today.

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If you are watching on YouTube, Twitch, or Twitter slash X, great, I should be able to

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see your comments here in EKM Live.

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If you are watching on LinkedIn, I may not be able to see your comments, so I will be

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periodically checking that over there.

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I never can actually, I'm always confused on where to go, but that's okay.

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If you are commenting over on LinkedIn, rest assured, I will answer them the best I can

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as often as I can.

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But let's dive into this.

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First of all, again, if you're joining, say hello, drop a comment in the chat, let me

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know your name, any questions you have about feedback, let me know your podcast.

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I'd love to know what your podcast is and how we can listen.

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So all right, let me bring up the old outline here.

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What did I say we were going to talk about?

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Well, first of all, I wrote a blog post about getting feedback, so I'm not going to revisit

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that here, but you can find that over at Podcast Workflows.

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And so the main topics I cover in that are basically ask early, ask often, ask everywhere,

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and make it easy.

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So I'll walk through some of these and then I will look at Fan List and how I'm going

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to try to use that for my own podcast.

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So okay, let's dive into it here.

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So first of all, getting listener feedback, you want to do this, right?

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You feel like podcasting can feel like you're yelling into the void, right?

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It can feel like a very one way relationship where you are talking and nobody is listening

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or at least nobody's responding, right?

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But I know that's not true because when I listen to podcasts, I will sometimes yell

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at the podcast, but I won't write into the podcast to let them know what I was yelling.

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Usually it's like something that they can't remember and I know the answer to it.

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So either way, your listeners are there and you want to try to get feedback from them.

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So it's really important for engagement and building a community and getting your listeners

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to feel like they are even more connected with you.

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And so you want to try to get feedback.

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And the way I was thinking about it over the weekend was I was sitting in my kitchen, my

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seven year old daughter comes up to me and she looks at the cupboard and then looks at

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me and then she looks at the cupboard again and then we're just sitting there in stunned

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silence and then she goes, are you hungry?

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And I said, Trees, I'm like, if you want something, just ask for it.

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And she said, can I have something to eat?

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So the lesson that I always give my kids is don't ask, don't get.

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And it's the same thing here for feedback, right?

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If you don't ask for feedback, you're not going to get feedback.

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So if you don't ask questions, if you don't ask your listeners to write in, then you are

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not going to hear from them.

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And so those four things that you need to do, ask early, ask often, ask everywhere and make

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it easy, those are the ways that you can hear from your listeners, get more engaged listeners.

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And something that I teased in my newsletter that I don't think I put in the blog post,

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right?

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But today we're going to kind of talk about how to get more feedback.

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We're going to explore fan list, which is a really interesting tool.

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And then I'm going to tell you how you can use feedback as a flywheel to get more listeners.

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So let's go through those four again really quickly with a little bit more detail, right?

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Ask early.

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The first thing that you should do is ask early.

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I mean this in two different ways.

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The first way is ask literally early on in the episode, right?

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Don't wait until the very end when you're signing off and you're like, okay, thanks

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for listening by the way, right back.

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No, people are gone at that point.

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Ask earlier in the episode.

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I think within the, you should have your first call to action within the first five minutes

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of the episode and it should follow the first win or piece of value that you deliver for

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your listeners, right?

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So, uh, too many podcasts, repeat stuff.

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We talked about this last week on the live stream, but it's like they'll do, you know,

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my guest is Bill Gates.

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Bill Gates was the founder of Microsoft, uh, and left that company in whatever it was,

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2006, and now does philanthropy.

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He is well known for his reading weekends or whatever they're called.

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And today we're going to talk about what he's doing with the Bill and Melinda Gates Foundation.

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Let's bring in our guest right after the intro.

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There's like an intro and then it's like, Hey Bill, thanks for being here.

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This is Bill Gates.

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He was the founder of Microsoft.

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Uh, today we're going to talk to him about the Bill and Melinda Gates Foundation.

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Bill, tell us a little bit about who you are and what you do.

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That is so much stuff before there's an actual piece of value.

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And so I could see why you'd be hesitant to ask your listeners for something before you

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actually deliver value for them.

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So I would say give them the best piece of advice right up front.

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The people who are actually interested in your content are not going to leave because

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like, well, I got the best tip tidbit piece out.

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They're going to want to listen.

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So you might say like, Hey, I interviewed Bill Gates in this conversation and, um, we

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talked about a lot of things, but one of the things he talked about is his, uh, his reading

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vacations or I forget what he actually calls them, uh, where he goes away for a week with

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just books and just reads the whole time.

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Um, and the reason he does that is for X, Y and Z.

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Here's how you can do something similar, even if you don't have a whole week, right, to get

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away.

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Uh, and then so, oh, okay.

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Wow.

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Yeah.

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So I can, I can do like an Airbnb for like a day and a half and bring like a book or two

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to read, right?

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I can at least have a small amount of time dedicated to reading and enrichment, right?

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Cause that's the way he does it.

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So you do that and then ask for feedback, right?

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You've provided value now ask for the feedback.

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What do you think of that?

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When do you get reading in?

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I'd love to hear from you.

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You can head over to streamline.fm slash feedback to leave a comment or let me know what you're

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thinking, right?

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So right there you get, you give them value, then you ask for feedback.

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And so that's the first way of asking early is give value and then ask for feedback, ask

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your listeners what they think people love giving their opinions.

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So like if you tie the feedback to something that you're talking about, right?

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This is like how a lot of the tech shows I listen to do it or like, um, uh, uh, baseball

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today with Chris Rose and Trevor Ploof, uh, they have like a sponsor.

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It's a factor question of the week, right?

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Right in, let us know.

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We'll read your name, whatever, but they're tying it to some topic that they've talked

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about this week, right?

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So that's the first way of asking early is literally early on in the episode before you

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start losing listeners.

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The other way is, or the other form of asking early is ask way before you will want or need

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it, right?

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So this applies to, uh, specific feedback questions or campaigns, right?

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If you want to do a Q and a episode for your listeners, uh, don't just ask in the, the

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episode before, right?

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Give it a few weeks and say like, Hey, I'm, I'm working on a listener Q and a, uh, you

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can go over here and ask your question or like ping me on Twitter or whatever.

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Right.

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So do that because some people will want to write in, but they won't hear.

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They won't maybe hear that latest episode, right?

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If you only ask in one place, then very few people, unless you have a massive audience,

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right?

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This, this all applies to like the small independent podcaster like me, like probably you, um,

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who struggles to get feedback because the huge podcast, they're going to be hearing

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from people no matter what, right?

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People are just going to write in and give their two cents.

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Um, but like, if you have like a smaller audience, especially like a polite audience who's not

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just like trying to like nail you to the wall for some weird comment you made, um, you're

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going to have to work a little bit and, and be repetitive, right?

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Which is the, which is my next point, right?

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Um, so first of all, sorry, I had to mute myself there.

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Um, so, uh, first of all, let me know in the chat, right?

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Are you asking for feedback?

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How are you asking for feedback?

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What do you want to hear from your listeners?

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Maybe that's the most important question.

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What do you want to hear from your listeners?

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Let me know in the chat.

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I'll, I'll read some comments and bring them up on the screen here.

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I'll also check over on LinkedIn to see if any action's happening.

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I don't see anything.

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Um, so we'll, we'll keep moving along.

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Um, the next thing is ask regularly, right?

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So regularly that it feels like you're doing it too often, right?

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Marketing people, independent creators, entrepreneurs talk about this all the time.

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You will get sick of your own message way before anybody else does because you're the

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only one who's hearing it all the time.

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If you ask twice in an episode, maybe people who are really paying attention will hear

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it twice, but they're not going to care, right?

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But a lot of people are doing something else while they're listening.

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So they may only hear it once or no times, right?

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Or if they happen to skip that episode, then they're not going to hear it at all.

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And so you want to ask multiple times in an episode and you want to ask across multiple

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episodes, you want to be consistent here, right?

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I think this is one of the things that I certainly struggle with.

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And I think a lot of podcasters struggle with is we want to ask our listeners to do everything.

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Hey, subscribe over here and give us feedback over there and follow us and join my mailing

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list.

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And honestly, I think you need to pick one.

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I've been saying this for a long time.

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Pick one call to action and repeat it.

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That could be join your mailing list, right?

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It could be join your mailing list.

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If you don't want it to be join your mailing list or if you want to, you know, get people

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to opt in on the feedback form, then it could be ask for feedback.

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I might say one, maybe two, but again, like I'm softening on that position and I'm not

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convinced it's a good one.

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So if you are, if you really want to hear from your listeners, then you should make

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that the main call to action.

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Ask regularly.

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Ask towards the beginning around the middle, around the end.

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If it's general feedback, then tie it to something in that episode.

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Hey, my guest Greg mentioned that like you could use AI to organize your thoughts into

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a book.

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I obviously disagreed.

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What do you think?

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Let me know right in at streamlined.fm slash feedback, right?

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That is the sort of thing that you can do in an episode because you're keying in on something

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you said and then you are giving your listeners specific information or a specific directive.

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All right, you're not just saying like, let me know what you thought, right?

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Like an open-ended question like that requires mental energy and people might not do it.

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They might not be compelled to just like generally let me know what you thought, but people have

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strong opinions about AI, right?

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And so that would have been a really good time for me to ask for general feedback or

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for specific feedback, right?

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Again, make sure you build in multiple asks.

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You might think you're promoting too much, but tie it to value, right?

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Our feedback will make this upcoming episode better or I'll read the best comments on the

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air, right?

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Like those sort of things show people that you're listening and you care and it adds

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value for them.

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And it kind of creates this discussion through which you are the conduit and that starts

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to build community.

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And so I think that, you know, ask regularly, ask often, ask early and ask everywhere.

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This is something that I didn't put a lot of thought into until I had my own feedback

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episode.

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But for a recent episode of the Streamline solopreneur, I put out a call for questions,

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right?

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What questions do you have about time tracking?

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And I didn't follow these first two rules enough, right?

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I didn't ask early enough.

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I didn't ask regularly enough.

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But I did ask everywhere, right?

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I asked on Twitter, Facebook and threads.

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I asked on the podcast and I asked my mailing list.

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I said reply, you know, reply with your questions, comment with your questions.

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And most if not all of the feedback came from those other places, right?

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There are people who listened to my podcast, but like didn't catch the call to feedback

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or didn't catch the question, but are interested.

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And so then they reached out in one of these other places and asked questions about what

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app should I use?

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How do I make this?

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Somebody said like, how do I make it so that it's not taking more time than it's saving,

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right?

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Or how do I make it easy so that I actually do it?

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These are all great questions.

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And so let's, because I mean, let's face it, right?

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Most responses came from those other like those social places because it's much easier

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to interact in those places than it is to interact directly with the podcast.

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And that's really my last piece of advice and the impetus for this live stream and why

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I'm going to check out fan base, our fan list.

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Because you should give them several ways to submit feedback, right?

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I have what I think is a memorable URL, streamlines.fm.feedback, but that's a mouthful.

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And if you don't have like a WordPress website or a Wix website where you can easily spin

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up a form, then that's going to be tough, right?

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If you prefer like type form or Google forms or, you know, air table, something else.

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Another thing I own is streamlinedfeedback.com, which is a great URL.

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I can't believe somebody doesn't have it already.

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But streamlinedfeedback.com goes to streamlined.fm.feedback.

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Actually it's something I picked up while I was writing this blog post.

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So that's probably going to be my call to action moving forward.

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Because streamlinedfeedback.com is a lot easier to remember than streamlined.fm.feedback,

246
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right?

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And then that points to my feedback form.

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You can also use services like other services like Speakpipe or Fanlist, which we're going

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to look at to get audio messages from your listeners.

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Tools like Zoom, I'm sorry, Loom or Telby allow you to get video messages from listeners.

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Make sure to ask on social media, asking your newsletter.

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And if you can enable comments on your website for podcast episodes, right?

253
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So you could say like, hey, over on the show notes, streamlined.fm.slash427, go there,

254
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get the show notes and leave a comment.

255
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What did you think of this episode?

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Those are all ways that you can get feedback.

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So I just named like seven, really like 10 ways to get feedback from your listeners.

258
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And you want to make it easy for them.

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This is what I would say to freelancers when I was helping freelancers.

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I would always tell them this, if someone wants to pay you, make it easy for them to

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pay you, which means if you have Stripe and they prefer PayPal, offer them to pay with

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PayPal, like make it easy for them.

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And I would say the same thing for people who want to give you feedback.

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If someone wants to give you feedback, make it easy for them.

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Don't make them go to some other place or submit this thing or whatever.

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Let them just at reply you on Twitter or Instagram or whatever, right?

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If they don't feel like typing out everything they have to say, allow them to submit an

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audio message where they can talk, right?

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Then you have the added benefit of playing that on your show if you want.

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So that's what I think.

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I'd love to know what you think about this so far.

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Leave any comments.

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00:19:25,160 --> 00:19:28,640
I'll check LinkedIn one more time and then we'll actually dive into FanList.

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00:19:28,640 --> 00:19:33,160
Okay, so I don't see anything over on LinkedIn.

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Okay.

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I'm a little tired, my friends.

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I did another live stream earlier today.

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And so lots of energy being expounded here.

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Okay, so let me bring this up.

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Okay.

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00:19:53,080 --> 00:20:00,200
So this is FanList, FanList.com, formerly pod inbox is what this was called.

282
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And it allows you to create a fan page.

283
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I should say like this isn't sponsored.

284
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This is just a tool I came across and I thought it'd be fun to tinker with on the live stream.

285
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So I don't know that much about it.

286
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I don't have talking points or anything.

287
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I just have what I can glean from the landing page.

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The cool thing about it is it's free, right?

289
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So we go to pricing.

290
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It's totally free.

291
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And then you just pay, you pay 7% on any earnings.

292
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This is like they allow you to monetize as well.

293
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Plus straight processing fees.

294
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So you're looking at like 10% if you don't want to pay at all, right?

295
00:20:45,400 --> 00:20:51,600
But they also have, gosh, is that the only, I thought they had other pricing tiers.

296
00:20:51,600 --> 00:20:59,120
That like get rid of the exorbitant fee.

297
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But maybe not.

298
00:21:00,120 --> 00:21:01,760
Maybe that's just the way they're deciding to do things.

299
00:21:01,760 --> 00:21:04,720
Gumroad, that's exactly what Gumroad does too.

300
00:21:04,720 --> 00:21:07,640
But I like this because if you don't want to use it for monetization, then you can use

301
00:21:07,640 --> 00:21:08,640
it for free.

302
00:21:08,640 --> 00:21:11,440
So I've already created a username and password for this.

303
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Or a page really.

304
00:21:13,160 --> 00:21:16,040
Oh, right.

305
00:21:16,040 --> 00:21:25,760
Okay.

306
00:21:25,760 --> 00:21:28,680
And this is the page that I have, right?

307
00:21:28,680 --> 00:21:32,120
So it's pretty, it's pretty sparse right now.

308
00:21:32,120 --> 00:21:35,040
But it does give people the ability to record.

309
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Oops, I'm going to sneeze.

310
00:21:38,320 --> 00:21:43,200
Excuse me.

311
00:21:43,200 --> 00:21:47,240
I stopped taking my allergy medicine because I thought everything is in bloom.

312
00:21:47,240 --> 00:21:52,680
And while that was a regrettable mistake, apparently.

313
00:21:52,680 --> 00:21:54,680
So this is the page we got the record button.

314
00:21:54,680 --> 00:21:59,880
And then we have a chat room so people can leave messages here.

315
00:21:59,880 --> 00:22:08,400
If you want to try this out and see how it works, the page is fanlist.com slash streamlined,

316
00:22:08,400 --> 00:22:12,280
which I will drop into the chat here.

317
00:22:12,280 --> 00:22:20,600
So if you want to leave an audio message or participate in the chat room, I guess that's

318
00:22:20,600 --> 00:22:24,640
pretty dangerous because it'll come up on the stream, but whatever.

319
00:22:24,640 --> 00:22:28,400
You can do so at that link.

320
00:22:28,400 --> 00:22:30,600
Okay.

321
00:22:30,600 --> 00:22:33,920
So the other thing I really like about, well, let me go back.

322
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Back here.

323
00:22:34,920 --> 00:22:37,600
Let me close all these.

324
00:22:37,600 --> 00:22:43,880
So you have these page settings so you can turn on different features inbox.

325
00:22:43,880 --> 00:22:47,640
This lets people leave messages on my fan page tips.

326
00:22:47,640 --> 00:22:55,960
This allows people to leave tips, let fans purchase perks, become a member.

327
00:22:55,960 --> 00:22:58,720
I can also display my sponsors if I want to.

328
00:22:58,720 --> 00:23:03,720
So this could be another value add for my sponsors and then live chat.

329
00:23:03,720 --> 00:23:08,480
So these aren't enabled because I haven't connected Stripe yet because they wanted ID

330
00:23:08,480 --> 00:23:11,600
verification, which is weird because I've had this Stripe account forever.

331
00:23:11,600 --> 00:23:16,240
But I can, you know, I have everything.

332
00:23:16,240 --> 00:23:21,920
Well, I won't turn this on because I haven't put much thought into this yet.

333
00:23:21,920 --> 00:23:26,360
And then you can change the title and the link if you want, create a header banner and

334
00:23:26,360 --> 00:23:27,360
a cover.

335
00:23:27,360 --> 00:23:31,800
I can add a one minute long video explaining to people what this page is and what they

336
00:23:31,800 --> 00:23:34,880
should do, so I should probably do that.

337
00:23:34,880 --> 00:23:38,000
And then a welcome message and a theme color.

338
00:23:38,000 --> 00:23:39,520
I can also add links, right?

339
00:23:39,520 --> 00:23:40,520
So listen on.

340
00:23:40,520 --> 00:23:43,120
Yeah, this, I mean, this is a good idea.

341
00:23:43,120 --> 00:23:45,520
So I should, I should configure this.

342
00:23:45,520 --> 00:23:52,520
So streamlines.fm.

343
00:23:52,520 --> 00:23:53,520
And then easy peasy.

344
00:23:53,520 --> 00:23:59,200
You can just copy these links over.

345
00:23:59,200 --> 00:24:02,160
Now they, oh, they automatically removed it.

346
00:24:02,160 --> 00:24:04,160
That's nice.

347
00:24:04,160 --> 00:24:05,160
Spotify.

348
00:24:05,160 --> 00:24:11,760
And again, if you have any questions, feel free to use the actual inbox or the chat over

349
00:24:11,760 --> 00:24:13,680
here on YouTube.

350
00:24:13,680 --> 00:24:18,560
I'm happy to answer any questions you have about feedback or tools.

351
00:24:18,560 --> 00:24:25,400
Well, Google podcast is nothing anymore.

352
00:24:25,400 --> 00:24:36,360
And YouTube.

353
00:24:36,360 --> 00:24:37,660
And then links.

354
00:24:37,660 --> 00:24:40,200
So this is what is this email address?

355
00:24:40,200 --> 00:24:45,000
No website.

356
00:24:45,000 --> 00:24:47,160
Streamline.fm.

357
00:24:47,160 --> 00:24:48,480
Instagram.

358
00:24:48,480 --> 00:24:49,480
This is streamlined.fm.

359
00:24:49,480 --> 00:24:53,680
Though I don't, not really very active over there.

360
00:24:53,680 --> 00:24:55,680
Twitter.

361
00:24:55,680 --> 00:24:59,640
Just my personal Twitter.

362
00:24:59,640 --> 00:25:06,880
There's a, I do have a Facebook, but I'm not going to do that.

363
00:25:06,880 --> 00:25:15,200
LinkedIn and the old RSS feed.

364
00:25:15,200 --> 00:25:19,800
Okay.

365
00:25:19,800 --> 00:25:26,440
So we've got that, we have notifications, we have my team.

366
00:25:26,440 --> 00:25:32,600
If I view this page now, listen and connect.

367
00:25:32,600 --> 00:25:33,600
Oh, that's cool.

368
00:25:33,600 --> 00:25:35,840
I like that.

369
00:25:35,840 --> 00:25:39,600
So we have all of this ability now.

370
00:25:39,600 --> 00:25:41,720
Okay.

371
00:25:41,720 --> 00:25:43,120
So we've got the page set up.

372
00:25:43,120 --> 00:25:44,600
We've got, I can connect to my Stripe account.

373
00:25:44,600 --> 00:25:46,280
I'm not going to do that here.

374
00:25:46,280 --> 00:25:53,680
I can see a list of people who have written in messages or anything like that.

375
00:25:53,680 --> 00:25:59,120
And I can integrate with MailChimp, which is not great.

376
00:25:59,120 --> 00:26:04,360
This is one of those things I wish was better, right?

377
00:26:04,360 --> 00:26:13,360
I wish they had more integrations or an API or like a make or Zapier because here is where

378
00:26:13,360 --> 00:26:14,640
this could fall apart on me.

379
00:26:14,640 --> 00:26:15,640
I'm going to keep it.

380
00:26:15,640 --> 00:26:16,640
I'm not going to be, right?

381
00:26:16,640 --> 00:26:20,560
And like, I mean, you know, don't bite the hand that feeds you or whatever.

382
00:26:20,560 --> 00:26:24,320
But this is a place where I would like to see more improvement right off the bat.

383
00:26:24,320 --> 00:26:29,800
I can add sponsors and then widgets are something that you can add to your website.

384
00:26:29,800 --> 00:26:35,760
So you could see I have a button here.

385
00:26:35,760 --> 00:26:41,720
Can I customize the text?

386
00:26:41,720 --> 00:26:42,720
Bottom right.

387
00:26:42,720 --> 00:26:44,120
Bottom left.

388
00:26:44,120 --> 00:26:55,320
I guess not. Leave a message. No, I can't customize that. That's okay. And if we go

389
00:26:55,320 --> 00:27:03,720
to the actual feedback page, you'll see that this button is already here. And people can

390
00:27:03,720 --> 00:27:12,080
click and leave a message, right? So you click, it'll get, it'll ask you to, if you

391
00:27:12,080 --> 00:27:17,880
haven't done this already to verify your, or give access to your microphone, then you

392
00:27:17,880 --> 00:27:23,160
could choose the microphone you're recording with, and then you can hit start. We'll count

393
00:27:23,160 --> 00:27:32,600
you in. Hello. I am leaving a video or a voice message for the streamlined solopreneur.

394
00:27:32,600 --> 00:27:41,760
Click stop. Listen back. You probably can't hear that. Oh, maybe you could. Click save.

395
00:27:41,760 --> 00:27:54,520
Okay, so this I super hate, right? This could be a deal breaker for me, but you have to have

396
00:27:54,520 --> 00:28:07,720
a username and password. Yeah, I kind of super hate this. Because I imagine that people

397
00:28:07,720 --> 00:28:13,880
will abandon right here. If I want to make this as the, and again, this is the first

398
00:28:13,880 --> 00:28:20,960
time I'm trying this, I haven't tried this yet. Like I, this, this is the point of the

399
00:28:20,960 --> 00:28:27,240
live stream, right? So I kind of look into this. But if we're talking about like a good

400
00:28:27,240 --> 00:28:34,720
user experience, we want to make this as easy as possible for listeners and forcing them

401
00:28:34,720 --> 00:28:44,320
to create an account to leave a message is not as easy as possible. Right? So it's, I

402
00:28:44,320 --> 00:28:50,480
mean, that's the saying, right? If something is free, you're the product. And this is clearly

403
00:28:50,480 --> 00:28:58,000
a way for them to build their user base. Because look, there's no, there's no reason, right?

404
00:28:58,000 --> 00:29:05,240
There's no reason for them to need you to sign up. Now let me see. Maybe this is like

405
00:29:05,240 --> 00:29:10,200
a way to prevent spam or whatever. So let me see. I'll take this, I'll open this in an

406
00:29:10,200 --> 00:29:22,320
incognito window and see if I want to record here, test check one, two. It's going to count

407
00:29:22,320 --> 00:29:29,760
me in. This is a test to see if I have to create an account when I record here as well.

408
00:29:29,760 --> 00:29:35,720
Stop recording, save recording, sign up. I hate this. I'm not going, I'm probably not

409
00:29:35,720 --> 00:29:41,920
going to use it now, right? Because I don't think users should be forced to create an

410
00:29:41,920 --> 00:29:49,080
account just to write into me, right? And this is the, probably the benefit of Speak

411
00:29:49,080 --> 00:29:57,080
Pipe, right? Like, yes, you pay for Speak Pipe. Or maybe you don't. I mean, there's,

412
00:29:57,080 --> 00:30:13,640
there might be a free tier. Let's see. Subscription. Okay, so like you do get a limited free plan.

413
00:30:13,640 --> 00:30:24,280
But for $12 a month, paid annually, $15 a month, you get, you know, a bunch of extra

414
00:30:24,280 --> 00:30:31,280
stuff, including, including ConvertKit integration, right? So this is tough for me. It might not

415
00:30:31,280 --> 00:30:34,840
be tough for some people. Like some of you might be wondering why I'm making a big deal

416
00:30:34,840 --> 00:30:42,600
of this, but I, I don't think I should force my listeners to create an account on a website

417
00:30:42,600 --> 00:30:50,440
that they might use one time just to send a voice message. I think that there is maybe

418
00:30:50,440 --> 00:30:59,720
a better solution for me. Now, if you are using some of their other features here, right?

419
00:30:59,720 --> 00:31:03,600
And this, again, this is like for me, if you're using some of their other features here, like

420
00:31:03,600 --> 00:31:10,840
monetization, the ability to leave tips and stuff, create a chat room, then that's more

421
00:31:10,840 --> 00:31:21,120
akin to building a community. And that would require people to log in, right? So I'm not

422
00:31:21,120 --> 00:31:32,080
saying this is for nobody. But if I'm just trying to get audio messages from my listeners,

423
00:31:32,080 --> 00:31:40,200
then that's not, that's not for me. So that's like a, that's a bummer because I was, I was

424
00:31:40,200 --> 00:31:47,320
really excited about this actually. I thought that it would be a really good tool for adding

425
00:31:47,320 --> 00:31:55,400
a little bit more interaction. Right? So now what I might have to do is, is see if, well,

426
00:31:55,400 --> 00:31:59,400
let's, let's explore this in real time. This is, there's nothing going on on LinkedIn.

427
00:31:59,400 --> 00:32:12,720
Let's explore this in real time. I use gravity forms, audio recordings for gravity forms.

428
00:32:12,720 --> 00:32:21,240
Okay, so it looks like they use a third party service called pipe, or they have an integration

429
00:32:21,240 --> 00:32:36,080
with pipe. Wow, which is expensive. More certainly more expensive than free. Record audio and

430
00:32:36,080 --> 00:32:39,520
video, right? So I mean, like this is, if you're willing, you know, if you want this

431
00:32:39,520 --> 00:32:49,200
then use gravity forms, maybe it's good, but it seems like, first of all, if you're going

432
00:32:49,200 --> 00:32:56,680
for free, and you don't mind that your potential, that your listeners have to sign up for an

433
00:32:56,680 --> 00:33:06,440
account, you know, fan list might be the way to go. I, I wonder, it doesn't seem that I

434
00:33:06,440 --> 00:33:17,440
can turn that off, which is like a huge bummer. Just a huge bummer. Like there's no way to

435
00:33:17,440 --> 00:33:27,320
allow people to leave anonymous feedback. Yeah, because I want to collect the email address.

436
00:33:27,320 --> 00:33:36,160
Right? I mean, that's what it is. So that's a huge bummer. That's okay. All right, so

437
00:33:36,160 --> 00:33:42,880
fan list probably isn't going to work out for me. You know, I might look at other competitors.

438
00:33:42,880 --> 00:33:49,880
I really just want like a little audio widget for people to leave a message. And I don't

439
00:33:49,880 --> 00:34:00,880
want to, you know, this, the other thing I could do on my feedback page, which is this,

440
00:34:00,880 --> 00:34:06,560
no, this is the other thing. I don't even really make the feedback page easy to access

441
00:34:06,560 --> 00:34:14,560
from the homepage. So like that little like floating widget thing could be nice. But the

442
00:34:14,560 --> 00:34:19,120
other thing I could do here, right, is well, so this is actually a notion form. This isn't

443
00:34:19,120 --> 00:34:25,040
even a gravity form. Because I wanted to go so this is like I kind of set up a dumb system

444
00:34:25,040 --> 00:34:30,440
here. If I'm, if I'm really being honest with myself, my friends, I just wanted to try out

445
00:34:30,440 --> 00:34:36,520
this, because people fill out this form and then it automatically goes to a notion database.

446
00:34:36,520 --> 00:34:43,400
So I don't need to so that I can, I don't know, never have to check that feedback. This is

447
00:34:43,400 --> 00:34:48,400
like if I got, I don't know, if I was giving a ton of email, then this would maybe make

448
00:34:48,400 --> 00:34:53,400
sense where it could bypass my, my inbox and just go to a place where I'm checking it.

449
00:34:53,400 --> 00:34:59,040
But I don't get a ton of feedback right now, right? I haven't implemented. Or maybe I should

450
00:34:59,040 --> 00:35:05,000
say I'm starting to get more feedback because I did get great feedback for the time tracking

451
00:35:05,000 --> 00:35:11,760
episode. But I'm not getting it on a regular basis. And so like this doesn't solve a pain

452
00:35:11,760 --> 00:35:23,040
I have. But like I could just, I could let people upload an audio file. But like I want

453
00:35:23,040 --> 00:35:30,480
to make it easy, right? If this is all in the pursuit of ease of use, this part is easy.

454
00:35:30,480 --> 00:35:34,880
Having them create an account is not and maybe I'm over if you think I'm overestimating it,

455
00:35:34,880 --> 00:35:40,000
leave a like, let me know in the chat or leave a comment if you're watching this after. Maybe

456
00:35:40,000 --> 00:35:44,160
I'm making too big of a deal of this and people are, and people will just sign up for an account

457
00:35:44,160 --> 00:35:52,280
if they have to. But I, that's a step that I prefer to not require. So all right, let's

458
00:35:52,280 --> 00:36:00,720
wrap things up here with creating a flywheel of getting more listeners, right? So Pat Flynn

459
00:36:00,720 --> 00:36:06,480
famously says that people love to hear their own name. And one of the things that you can

460
00:36:06,480 --> 00:36:14,120
do when you get feedback is make sure to mention the name of the people who send in the feedback

461
00:36:14,120 --> 00:36:20,720
unless they request to be anonymous. And then tag them on social media, right? Say like,

462
00:36:20,720 --> 00:36:29,040
hey, thanks so much to whoever for, you know, thanks so much. Thanks so much to Alex for

463
00:36:29,040 --> 00:36:34,640
writing in and asking a great question about time tracking. I answer it in this episode,

464
00:36:34,640 --> 00:36:41,080
right? Alex will share that episode because he knows now that I've mentioned him, right?

465
00:36:41,080 --> 00:36:44,800
And if he shares it to his audience and more people listen, and then maybe more people

466
00:36:44,800 --> 00:36:53,280
will give feedback, right? So I think, I think the key here is having a good system in place

467
00:36:53,280 --> 00:36:58,520
for people to leave you feedback. I think the best thing, if you don't have a website

468
00:36:58,520 --> 00:37:08,080
or a system that allows you to easily spin up a form is buy a domain with Namecheap and

469
00:37:08,080 --> 00:37:17,600
point it to a Google form or a type form or whatever kind of form you prefer, right? Or

470
00:37:17,600 --> 00:37:21,680
you can use a service like Fanless, right? If that part doesn't bother you, maybe I'm

471
00:37:21,680 --> 00:37:24,720
making too big of a deal. I'm definitely going to ask my friends about this after. You'll

472
00:37:24,720 --> 00:37:29,720
be like, Hey, am I making too big of a deal of this? Like, is this like a weird crazy

473
00:37:29,720 --> 00:37:40,080
thing? Then maybe I'll continue to do it too. But that's a pretty, I'll say it's a pretty

474
00:37:40,080 --> 00:37:48,480
nice service. So have a good system in place for people to easily give you feedback. Ask

475
00:37:48,480 --> 00:37:55,480
early, ask often, ask everywhere. And then when you share that feedback on your show,

476
00:37:55,480 --> 00:38:03,680
make sure that you share it on social media so that people start sharing that episode

477
00:38:03,680 --> 00:38:11,600
where they got mentioned. And then more people are readying in to leave feedback and give

478
00:38:11,600 --> 00:38:18,440
you ask questions and things like that. So I think that's probably that's probably worth

479
00:38:18,440 --> 00:38:24,440
its own blog posts for me to kind of work that out. But that's everything that I have.

480
00:38:24,440 --> 00:38:29,720
I haven't seen any questions come in. I'll check LinkedIn one more time. But if you are

481
00:38:29,720 --> 00:38:33,120
watching, I'll check Twitter too, just to make sure I don't know, sometimes Twitter questions

482
00:38:33,120 --> 00:38:39,640
like don't always come in. So I'm sorry if I've been ignoring you. I don't, it doesn't

483
00:38:39,640 --> 00:38:47,880
appear that I've been ignoring you. I'm not seeing anything here. I think Twitter is probably

484
00:38:47,880 --> 00:38:52,280
mad at me, maybe because I keep calling it Twitter, but like my stuff has not been doing

485
00:38:52,280 --> 00:39:04,120
well. So, all right, anyway. So thanks so much for tuning in. I really appreciate you.

486
00:39:04,120 --> 00:39:08,240
If you're watching this later, leave a comment with any questions you have or let me know.

487
00:39:08,240 --> 00:39:13,680
Am I being really weird about about the account thing? Like, is that is that weird? Am I being

488
00:39:13,680 --> 00:39:19,560
too strict on that? Let me know. Thanks so much for tuning in. And until next time, I'll

489
00:39:19,560 --> 00:39:39,240
see you out there.