WEBVTT

00:00:00.000 --> 00:00:03.140
You know that universally recognized feeling

00:00:03.140 --> 00:00:05.459
of sitting down at your desk on a Monday morning.

00:00:05.759 --> 00:00:07.599
You've got your coffee, you boot up your computer,

00:00:07.820 --> 00:00:09.980
and you realize your company pushed a massive

00:00:09.980 --> 00:00:12.560
software update over the weekend. Oh yeah, pure

00:00:12.560 --> 00:00:15.199
dread. Right. You just stare at the screen, the

00:00:15.199 --> 00:00:17.280
interface is completely unfamiliar, all the buttons

00:00:17.280 --> 00:00:20.320
have moved, you like click something hoping for

00:00:20.320 --> 00:00:23.120
a drop -down menu, and suddenly you've accidentally

00:00:23.120 --> 00:00:25.280
synced all your personal photos to the company

00:00:25.280 --> 00:00:28.500
server. We've all been there. It is a nightmare.

00:00:28.739 --> 00:00:31.920
And in that moment of just sheer ice cold panic,

00:00:32.659 --> 00:00:35.939
one singular question pops into your head. Who

00:00:35.939 --> 00:00:37.880
was actually supposed to teach me how to use

00:00:37.880 --> 00:00:40.039
this thing? Exactly. And it's funny because that

00:00:40.039 --> 00:00:42.359
is exactly what we are looking at today. We're

00:00:42.359 --> 00:00:44.359
tackling a piece of writing that attempts to

00:00:44.359 --> 00:00:47.679
answer that exact question. Yeah, it's this really

00:00:47.679 --> 00:00:50.880
insightful and honestly, a surprisingly contentious

00:00:50.880 --> 00:00:54.280
post from educational technology expert Dr. Gary

00:00:54.280 --> 00:00:57.219
Ackerman. It's pulled from his blog, Hack Science,

00:00:57.619 --> 00:00:59.780
and it's simply titled, On Teaching Computers.

00:01:00.119 --> 00:01:02.439
It's just a brilliant distillation of a problem

00:01:02.439 --> 00:01:05.280
we literally all face. I mean, we are constantly

00:01:05.280 --> 00:01:07.159
handed these incredibly powerful, incredibly

00:01:07.159 --> 00:01:09.620
complex digital tools, whether that's at work

00:01:09.620 --> 00:01:11.900
or in the classroom, but the instruction manual

00:01:11.900 --> 00:01:15.060
is... Somehow always missing. Yeah, it never

00:01:15.060 --> 00:01:17.879
comes with the device and dr. Ackerman has spent

00:01:17.879 --> 00:01:21.000
years in the trenches of k -12 education, right

00:01:21.000 --> 00:01:23.959
working specifically at that intense friction

00:01:23.959 --> 00:01:27.060
point where human beings collide with mandatory

00:01:27.060 --> 00:01:29.019
technology, right? He's been the guy trying to

00:01:29.019 --> 00:01:31.329
make it all work So the mission of today's deep

00:01:31.329 --> 00:01:33.769
dive is to trace the historical evolution of

00:01:33.769 --> 00:01:36.409
how computers actually entered our learning environments.

00:01:37.030 --> 00:01:39.549
Because as it turns out, that history directly

00:01:39.549 --> 00:01:42.170
dictates who we blame when the screen freezes.

00:01:42.370 --> 00:01:44.189
It really does. It shapes our whole mindset.

00:01:44.310 --> 00:01:46.709
We're going to explore whose job it is to actually

00:01:46.709 --> 00:01:49.769
teach us how to navigate our digital tools. I

00:01:49.769 --> 00:01:52.189
mean, is it the IT department? Is it your manager?

00:01:52.629 --> 00:01:55.370
Is it your teacher? Or is it entirely up to you?

00:01:55.530 --> 00:01:58.750
OK, let's unpack this. So to understand that

00:01:58.920 --> 00:02:02.040
modern frustration, you know, the forced software

00:02:02.040 --> 00:02:04.959
update or a new digital curriculum, Ackerman,

00:02:05.280 --> 00:02:07.760
points out that we have to look back at the physical

00:02:07.760 --> 00:02:10.379
location of technology over the past few decades.

00:02:10.719 --> 00:02:12.580
The physical location, like where the computer

00:02:12.580 --> 00:02:15.439
literally sat in the room. Exactly. The physical

00:02:15.439 --> 00:02:17.680
footprint of the computer historically established

00:02:17.680 --> 00:02:19.860
the entire philosophy of who was responsible

00:02:19.860 --> 00:02:22.719
for maintaining it and, more importantly, teaching

00:02:22.719 --> 00:02:26.139
it. Oh, wow. OK, yeah, he lays out this distinct

00:02:26.139 --> 00:02:28.939
timeline. He starts with what he calls the marginal

00:02:28.939 --> 00:02:32.039
tools era. The marginal tools era. Yeah. And

00:02:32.039 --> 00:02:35.759
if you were in a classroom in like the late 80s,

00:02:35.759 --> 00:02:38.400
early 90s, you know, this era, there was usually

00:02:38.400 --> 00:02:42.300
one incredibly heavy beige machine physically

00:02:42.300 --> 00:02:44.379
shoved into the back corner of the room. It was

00:02:44.379 --> 00:02:46.240
practically a piece of furniture that occasionally

00:02:46.240 --> 00:02:48.360
blinked. Right. And during that early phase,

00:02:48.819 --> 00:02:51.039
that machine was definitely not the center of

00:02:51.039 --> 00:02:53.159
the learning experience. It was just an accessory.

00:02:53.310 --> 00:02:56.129
A novelty. And because it sat in the domain of

00:02:56.129 --> 00:02:58.629
a specific classroom, the responsibility for

00:02:58.629 --> 00:03:00.710
it fell entirely on the shoulders of that specific

00:03:00.710 --> 00:03:03.909
teacher. But there was a catch to that. A big

00:03:03.909 --> 00:03:06.150
catch. The catch was that nobody was actually

00:03:06.150 --> 00:03:09.530
forcing them to use it. The teachers who championed

00:03:09.530 --> 00:03:12.949
those early devices were entirely self -motivated

00:03:12.949 --> 00:03:15.330
enthusiasts. Yeah, they were total autodidacts.

00:03:15.849 --> 00:03:17.610
Exactly. They had to figure out how to boot the

00:03:17.610 --> 00:03:20.490
system, how to load a floppy disk, and how to

00:03:20.490 --> 00:03:22.610
troubleshoot these weird error codes entirely

00:03:22.610 --> 00:03:25.669
on their own. There was no dedicated IT support

00:03:25.669 --> 00:03:28.110
coming down to room 204 to help them out. But

00:03:28.110 --> 00:03:31.099
that silent enthusiasm, you know... It just couldn't

00:03:31.099 --> 00:03:33.419
scale. As schools realized computers were not

00:03:33.419 --> 00:03:36.020
just a passing fad, they had to provide access

00:03:36.020 --> 00:03:38.900
to every student. And that ushered in the second

00:03:38.900 --> 00:03:41.280
phase of Ackerman's timeline, which is the era

00:03:41.280 --> 00:03:45.139
of the computer lab. Ah, the computer lab. Yes.

00:03:45.400 --> 00:03:48.400
This was a massive architectural and philosophical

00:03:48.400 --> 00:03:51.139
shift. Schools literally took the technology

00:03:51.139 --> 00:03:53.479
out of the individual classrooms and centralized

00:03:53.479 --> 00:03:56.620
it into one dedicated space. That mystical room

00:03:56.620 --> 00:03:58.900
down the hall with 20 glowing screens and the

00:03:58.900 --> 00:04:00.780
humming air conditioner. That's the one. And

00:04:00.780 --> 00:04:02.819
when schools centralized the hardware, they also

00:04:02.819 --> 00:04:05.340
centralized the expertise. They hired dedicated

00:04:05.340 --> 00:04:08.219
specialists to run that room. Meaning the regular

00:04:08.219 --> 00:04:10.819
classroom teachers. were suddenly off the hook.

00:04:10.879 --> 00:04:12.740
Totally off the hook. They would march their

00:04:12.740 --> 00:04:14.719
students down the hall, drop them off with a

00:04:14.719 --> 00:04:17.579
specialist for an hour of basic typing practice,

00:04:17.920 --> 00:04:20.379
or maybe a little Oregon trail, and then they'd

00:04:20.379 --> 00:04:23.199
leave. Yeah, it's very much like... Well, actually,

00:04:23.480 --> 00:04:25.639
it's like taking a vacation to a foreign country,

00:04:25.660 --> 00:04:28.240
right? Yeah. Where that computer lab specialist

00:04:28.240 --> 00:04:30.699
acts as your dedicated tour guide. I like that.

00:04:30.920 --> 00:04:33.779
You arrive, the guide translates the local language

00:04:33.779 --> 00:04:35.680
for you, they make sure you don't get lost in

00:04:35.680 --> 00:04:38.360
the operating system, and when the hour is up...

00:04:38.430 --> 00:04:41.769
your vacation ends. You return to your normal

00:04:41.769 --> 00:04:44.670
analog classroom. You visit the digital world,

00:04:45.089 --> 00:04:47.660
but you certainly don't live there. What's fascinating

00:04:47.660 --> 00:04:50.399
here is how that physical separation created

00:04:50.399 --> 00:04:53.800
a really deep psychological separation. Because

00:04:53.800 --> 00:04:55.839
the computers were quarantined in a specific

00:04:55.839 --> 00:04:58.819
room, the knowledge of how to use them was also

00:04:58.819 --> 00:05:00.779
quarantined. Oh, that makes so much sense. Right.

00:05:01.220 --> 00:05:03.060
The general education teacher didn't need to

00:05:03.060 --> 00:05:06.040
know how the network functioned or how to troubleshoot

00:05:06.040 --> 00:05:09.079
a frozen screen because, well, that was the tour

00:05:09.079 --> 00:05:11.899
guide's job. It created this culture of, like,

00:05:12.379 --> 00:05:15.319
learned helplessness. Exactly. Learned helplessness

00:05:15.319 --> 00:05:17.819
among general educators regarding technology.

00:05:18.339 --> 00:05:21.040
But obviously, that paradigm could not last.

00:05:21.420 --> 00:05:23.959
Eventually, we entered the modern era of one

00:05:23.959 --> 00:05:27.439
-to -one initiatives. The laptop on every single

00:05:27.439 --> 00:05:30.899
desk in every single subject. To build on that

00:05:30.899 --> 00:05:34.019
foreign country analogy, the students and teachers

00:05:34.019 --> 00:05:36.100
are no longer just visiting for an hour a week.

00:05:36.399 --> 00:05:38.579
The border walls came down and they had been

00:05:38.579 --> 00:05:41.160
forced to move to that country permanently. Yes.

00:05:41.579 --> 00:05:44.160
The technology is now the air they breathe. It's

00:05:44.160 --> 00:05:46.899
deeply integrated into the daily rhythm of learning.

00:05:47.220 --> 00:05:48.819
Which brings us to the fundamental collision

00:05:48.819 --> 00:05:51.120
Ackerman writes about. The tour guide is gone.

00:05:51.290 --> 00:05:54.029
The tour guide is gone, and the general education

00:05:54.029 --> 00:05:56.949
teacher, who for decades was implicitly told

00:05:56.949 --> 00:05:59.029
that technology was someone else's department,

00:05:59.490 --> 00:06:02.290
is now standing in a room full of digital devices.

00:06:02.689 --> 00:06:04.990
And they are expected to seamlessly integrate

00:06:04.990 --> 00:06:07.189
them into a lesson plan. And that friction, I

00:06:07.189 --> 00:06:09.490
mean, it absolutely peaked during the ultimate

00:06:09.490 --> 00:06:11.870
pressure cooker for educational technology, the

00:06:11.870 --> 00:06:14.329
COVID -19 pandemic. Oh, without a doubt. Ackerman

00:06:14.329 --> 00:06:17.850
mentions. hearing acquaintances recount stories

00:06:17.850 --> 00:06:19.889
of their colleagues in the teaching profession

00:06:19.889 --> 00:06:23.050
actively complaining, saying that it shouldn't

00:06:23.050 --> 00:06:25.410
be their job to teach students how to use the

00:06:25.410 --> 00:06:27.689
required hardware and software. They felt they

00:06:27.689 --> 00:06:30.410
were being forced into an IT role. And Ackerman

00:06:30.410 --> 00:06:32.670
approaches those complaints from a very specific

00:06:32.670 --> 00:06:35.029
vantage point. You have to remember, from 2014

00:06:35.029 --> 00:06:37.870
to 2019, right before the pandemic hit, he worked

00:06:37.870 --> 00:06:40.810
in a K -12 co -teaching role. Okay, so he was

00:06:40.810 --> 00:06:43.019
right in the middle of it. He was he wasn't just

00:06:43.019 --> 00:06:46.379
dropping off software. He was actively designing

00:06:46.379 --> 00:06:49.360
tech solutions alongside teachers. He actually

00:06:49.360 --> 00:06:51.540
notes that he spent just as much time teaching

00:06:51.540 --> 00:06:54.220
the educators as he did the students trying to

00:06:54.220 --> 00:06:56.819
build this collaborative bridge. Wow. But then

00:06:56.819 --> 00:06:59.100
when COVID hit and forced everyone into a fully

00:06:59.100 --> 00:07:02.060
digital space, he watched that bridge basically

00:07:02.060 --> 00:07:04.560
catch fire. Teachers retreated to the stance

00:07:04.560 --> 00:07:06.959
of, you know, this isn't my job. OK, I have to

00:07:06.959 --> 00:07:08.980
jump in here and play devil's advocate on behalf

00:07:08.980 --> 00:07:11.980
of the listener because there's a very real human

00:07:11.980 --> 00:07:14.160
element to this burnout. Sure. Let's look at,

00:07:14.279 --> 00:07:16.620
say, a veteran biology teacher or a literature

00:07:16.620 --> 00:07:20.139
professor. Their profound specialized expertise

00:07:20.139 --> 00:07:23.600
is cellular mitosis or Shakespearean syntax.

00:07:24.579 --> 00:07:27.040
Is it genuinely fair to demand that they suddenly

00:07:27.040 --> 00:07:30.759
act as ad hoc IT support for a digital room full

00:07:30.759 --> 00:07:33.100
of 30 panicked students who can't get their microphones

00:07:33.100 --> 00:07:36.319
to unmute? It's a lot to ask. It seems like we

00:07:36.319 --> 00:07:38.459
are demanding they perform two completely different,

00:07:38.639 --> 00:07:41.540
highly specialized jobs at the exact same time.

00:07:41.959 --> 00:07:44.379
I mean the cognitive load alone would destroy

00:07:44.379 --> 00:07:46.360
their ability to actually teach the subject matter.

00:07:46.540 --> 00:07:48.459
That is the core tension of modern education

00:07:48.459 --> 00:07:51.040
and frankly the modern workplace too. The burnout

00:07:51.040 --> 00:07:54.160
is incredibly real. But Ackerman argues that

00:07:54.160 --> 00:07:55.959
treating the subject matter and the technology

00:07:55.959 --> 00:07:58.560
as two separate jobs is a fundamental misunderstanding

00:07:58.560 --> 00:08:01.220
of what education is today. How so? Well, if

00:08:01.220 --> 00:08:03.399
we connect this to the bigger picture, Ackerman

00:08:03.399 --> 00:08:06.399
introduces this vital concept of information

00:08:06.399 --> 00:08:09.839
ecologies. Information ecologies. So he is essentially

00:08:09.839 --> 00:08:12.399
arguing that we aren't just handing kids tools.

00:08:12.680 --> 00:08:15.040
We are preparing them to survive in a completely

00:08:15.040 --> 00:08:18.459
digital habitat. An ecology is a living, breathing,

00:08:18.720 --> 00:08:21.600
interconnected system. Precisely. Schools have

00:08:21.600 --> 00:08:24.000
always existed to prepare students to participate

00:08:24.000 --> 00:08:26.339
in the ecologies they will eventually enter as

00:08:26.339 --> 00:08:30.300
adults. Today, those ecologies—the physical places,

00:08:30.500 --> 00:08:32.679
the online spaces, the organizations, and the

00:08:32.679 --> 00:08:35.259
corporate cultures we all navigate— They are

00:08:35.259 --> 00:08:38.220
entirely dominated by digital systems. Right.

00:08:38.299 --> 00:08:40.919
Think about your biology teacher example. You

00:08:40.919 --> 00:08:44.059
cannot teach modern biology today without acknowledging

00:08:44.059 --> 00:08:47.460
the digital tools that actual biologists use.

00:08:47.840 --> 00:08:50.799
Tools to sequence DNA, model protein folding,

00:08:51.000 --> 00:08:53.899
or track migration patterns. So trying to teach

00:08:53.899 --> 00:08:56.240
biology without teaching the digital tools of

00:08:56.240 --> 00:08:58.480
biology is like trying to teach marine biology

00:08:58.480 --> 00:09:01.259
on dry land. You are ignoring the very water

00:09:01.259 --> 00:09:03.320
the discipline swims in. That is the perfect

00:09:03.320 --> 00:09:05.340
way to phrase it. Ackerman explicitly states

00:09:05.340 --> 00:09:07.460
that no matter the subject or the age of the

00:09:07.460 --> 00:09:09.360
student, there are age -appropriate applications

00:09:09.360 --> 00:09:11.919
of technology. You just cannot separate the medium

00:09:11.919 --> 00:09:13.799
from the message anymore. It's all one thing.

00:09:14.059 --> 00:09:16.539
Right. Teaching the tool is teaching the subject.

00:09:16.789 --> 00:09:19.590
To prepare a student for the real world means

00:09:19.590 --> 00:09:22.669
preparing them to actively use the tools of that

00:09:22.669 --> 00:09:26.409
world. So, regarding your devil's advocate pushback,

00:09:26.730 --> 00:09:29.409
Ackerman believes it absolutely is the teacher's

00:09:29.409 --> 00:09:31.889
responsibility to teach the technology because

00:09:31.889 --> 00:09:34.549
the technology and the subject are now part of

00:09:34.549 --> 00:09:38.350
the exact same ecology. Okay, but if we accept

00:09:38.350 --> 00:09:41.279
that premise... that the subject and the digital

00:09:41.279 --> 00:09:44.659
tool are inextricably linked, we still have to

00:09:44.659 --> 00:09:46.720
address the reality of the cognitive overload

00:09:46.720 --> 00:09:49.039
we just talked about. Yes, we do. You can't just

00:09:49.039 --> 00:09:51.620
tell an overwhelmed professional, hey, your job

00:09:51.620 --> 00:09:54.039
is now an information ecology, deal with it.

00:09:54.360 --> 00:09:56.279
That doesn't prevent a system -wide collapse.

00:09:56.879 --> 00:09:59.500
If the biology teacher spends 40 minutes fixing

00:09:59.500 --> 00:10:01.820
Wi -Fi connections, the students don't learn

00:10:01.820 --> 00:10:04.220
about cells. And Ackerman knows this, which is

00:10:04.220 --> 00:10:06.379
why he moves past the diagnosis and provides

00:10:06.379 --> 00:10:09.220
a concrete solution. He lays out three specific

00:10:09.220 --> 00:10:12.159
dependencies, three pillars that must be simultaneously

00:10:12.159 --> 00:10:14.600
supported to make this integration actually work.

00:10:14.639 --> 00:10:16.659
And if any one of these pillars is weak? The

00:10:16.659 --> 00:10:19.279
entire ecology suffers. Let's break down these

00:10:19.279 --> 00:10:22.159
pillars. Pillar number one places the initial

00:10:22.159 --> 00:10:25.679
onus on the educators. Ackerman states that teachers

00:10:25.679 --> 00:10:29.159
must become independent users and active troubleshooters.

00:10:29.289 --> 00:10:31.269
of the devices and the lessons they deliver.

00:10:31.470 --> 00:10:34.090
The phrase active troubleshooters is vital here.

00:10:34.470 --> 00:10:37.009
This is about breaking that psychological learned

00:10:37.009 --> 00:10:39.690
helplessness inherited from the computer lab

00:10:39.690 --> 00:10:43.409
era. When a link is broken, the default reaction

00:10:43.409 --> 00:10:45.470
cannot be to throw your hands up and wait for

00:10:45.470 --> 00:10:48.210
the tour guide to arrive. Right. The user has

00:10:48.210 --> 00:10:50.230
to take ownership of their immediate environment.

00:10:50.649 --> 00:10:52.909
But they aren't expected to do it in a vacuum,

00:10:53.309 --> 00:10:56.039
which brings us to pillar number two. Teachers

00:10:56.039 --> 00:10:58.580
must have access to specialists who help them

00:10:58.580 --> 00:11:01.340
develop those troubleshooting skills. Crucially

00:11:01.340 --> 00:11:04.100
though, Ackerman draws a very firm boundary here.

00:11:04.220 --> 00:11:06.679
These specialists cannot assume responsibility

00:11:06.679 --> 00:11:08.799
for doing it all. Exactly. The specialist is

00:11:08.799 --> 00:11:11.620
a coach, not a rescuer. If the specialist jumps

00:11:11.620 --> 00:11:13.580
in and fixes the problem every time the system

00:11:13.580 --> 00:11:15.740
glitches, the teacher never builds the mental

00:11:15.740 --> 00:11:18.039
model required to become that independent user

00:11:18.039 --> 00:11:20.379
we talked about in Pillar 1. They just stay dependent.

00:11:20.679 --> 00:11:23.200
Exactly. The ecology requires the teacher to

00:11:23.200 --> 00:11:25.379
build resilience. Here's where it gets really

00:11:25.379 --> 00:11:27.879
interesting. Because the third pillar shifts

00:11:27.879 --> 00:11:30.720
the responsibility completely away from the classroom.

00:11:31.039 --> 00:11:33.820
It points the finger directly at the engineers

00:11:33.820 --> 00:11:36.220
and developers building the tools in the first

00:11:36.220 --> 00:11:39.539
place. Yes. It's not all on the teachers. Ackerman

00:11:39.539 --> 00:11:42.740
says that IT system designers must understand

00:11:42.740 --> 00:11:47.980
two vital concepts. Perceived ease of use and

00:11:47.980 --> 00:11:51.460
perceived effectiveness. These two concepts are

00:11:51.460 --> 00:11:53.740
what actually drive a human being's intention

00:11:53.740 --> 00:11:56.240
to use technology. And they are so important.

00:11:56.399 --> 00:11:59.100
Let's look at this through the lens of city planning.

00:11:59.559 --> 00:12:01.600
The IT system designers are the architects and

00:12:01.600 --> 00:12:03.980
urban planners building a new city. The specialists

00:12:03.980 --> 00:12:05.779
are the mayors and local guides trying to get

00:12:05.779 --> 00:12:07.860
people to move there. The teachers and students

00:12:07.860 --> 00:12:09.559
are the citizens. Okay, I see where you're going.

00:12:09.740 --> 00:12:11.539
If the architects build a city with a layout

00:12:11.539 --> 00:12:14.399
that makes no logical sense, say a neighborhood

00:12:14.399 --> 00:12:16.600
with no sidewalks and dead -end streets everywhere,

00:12:17.000 --> 00:12:20.279
that is a failure of perceived ease of use. And

00:12:20.279 --> 00:12:23.059
we can look at the psychology behind why that

00:12:23.059 --> 00:12:26.179
failure is so catastrophic. It comes down to

00:12:26.179 --> 00:12:28.919
cognitive load theory. If a teacher has to spend

00:12:28.919 --> 00:12:31.620
15 minutes just figuring out how to navigate

00:12:31.620 --> 00:12:34.960
a poorly designed software dashboard, it eats

00:12:34.960 --> 00:12:37.700
up their limited working memory. Right. It drains

00:12:37.700 --> 00:12:40.419
them. The mental energy required to parse the

00:12:40.419 --> 00:12:44.759
clunky user interface is energy literally stolen

00:12:44.759 --> 00:12:47.379
from the act of teaching. Exactly. The citizen

00:12:47.379 --> 00:12:49.960
looks at the badly designed city and says, this

00:12:49.960 --> 00:12:52.779
is too exhausting to navigate. And then you have

00:12:52.779 --> 00:12:55.299
perceived effectiveness. If the software doesn't

00:12:55.299 --> 00:12:57.240
actually solve a real problem for the teacher,

00:12:57.820 --> 00:13:00.059
if it's just technology for technology's sake,

00:13:00.399 --> 00:13:02.279
the citizen realizes there is no reason to visit

00:13:02.279 --> 00:13:04.259
that neighborhood anyway. It just won't go. Right.

00:13:04.460 --> 00:13:06.019
No matter how much the specialist encourages

00:13:06.019 --> 00:13:08.379
them to use the new system, the teacher will

00:13:08.379 --> 00:13:11.080
reject it because the cost of using it outweighs

00:13:11.080 --> 00:13:13.110
the benefit. This raises an important question

00:13:13.110 --> 00:13:15.309
about how we distribute blame when technology

00:13:15.309 --> 00:13:18.750
fails in an organization. What makes Ackerman's

00:13:18.750 --> 00:13:21.370
three -tiller framework so compelling is that

00:13:21.370 --> 00:13:23.870
it holds everyone accountable. Everyone plays

00:13:23.870 --> 00:13:26.649
a part. It is not just on the end user to stop

00:13:26.649 --> 00:13:29.429
complaining and figure it out. If the developers

00:13:29.429 --> 00:13:32.350
design a system that lacks perceived ease of

00:13:32.350 --> 00:13:35.389
use or effectiveness, the entire chain breaks

00:13:35.389 --> 00:13:37.830
down. The teacher refuses to engage with it,

00:13:38.110 --> 00:13:40.230
the students lose out on the learning, and the

00:13:40.230 --> 00:13:42.009
IT department sits in their office wondering

00:13:42.009 --> 00:13:44.629
why their incredibly expensive new software suite

00:13:44.629 --> 00:13:48.129
has a 0 % adoption rate. So what does this all

00:13:48.129 --> 00:13:50.850
mean for you listening right now? We've talked

00:13:50.850 --> 00:13:53.669
a lot about K -12 classrooms, but Ackerman's

00:13:53.669 --> 00:13:56.690
blueprint applies to literally anyone navigating

00:13:56.690 --> 00:13:59.029
the modern digital landscape. Absolutely anyone.

00:13:59.169 --> 00:14:00.970
Whether you are prepping for a corporate board

00:14:00.970 --> 00:14:02.789
meeting, trying to catch up on a new field of

00:14:02.789 --> 00:14:05.250
research, or just trying to survive your own

00:14:05.250 --> 00:14:07.850
company's newly mandated project management software,

00:14:08.529 --> 00:14:10.769
you are operating inside your own information

00:14:10.769 --> 00:14:13.580
ecology. And to thrive in that ecology without

00:14:13.580 --> 00:14:17.019
burning out, you need to demand this exact trifecta

00:14:17.019 --> 00:14:19.600
in your professional life. You need your organization

00:14:19.600 --> 00:14:21.659
to provide well -designed systems that actually

00:14:21.659 --> 00:14:24.799
make your job easier. You need access to mentors

00:14:24.799 --> 00:14:26.860
who can coach you through the learning curve.

00:14:27.240 --> 00:14:30.000
Mentors not rescuers. Right. But ultimately,

00:14:30.240 --> 00:14:32.139
you have to cultivate your own willingness to

00:14:32.139 --> 00:14:34.580
be an active troubleshooter. You cannot afford

00:14:34.580 --> 00:14:37.340
to be a passive user waiting for the IT tour

00:14:37.340 --> 00:14:39.690
guide. Because the passive user is the one who

00:14:39.690 --> 00:14:42.429
gets left behind when the ecology naturally evolves.

00:14:43.429 --> 00:14:45.549
To recap the conceptual journey we've taken today,

00:14:46.210 --> 00:14:48.629
we started back in the day dropping kids off

00:14:48.629 --> 00:14:51.370
to play Oregon Trail in isolated specialized

00:14:51.370 --> 00:14:53.850
computer labs where technology was treated like

00:14:53.850 --> 00:14:56.509
a fun little detour from actual learning. a vacation

00:14:56.509 --> 00:14:59.269
from the real classroom. Right. And we've traced

00:14:59.269 --> 00:15:02.049
that history all the way to today's fully integrated

00:15:02.049 --> 00:15:04.990
information ecologies, where digital literacy

00:15:04.990 --> 00:15:08.210
is no longer a siloed subject managed by a specialist

00:15:08.210 --> 00:15:10.629
down the hall. It is the very medium of learning

00:15:10.629 --> 00:15:13.429
and working, inextricably linked to every subject

00:15:13.429 --> 00:15:16.139
and every profession. Understanding that historical

00:15:16.139 --> 00:15:18.360
shift from the physical lab to the ubiquitous

00:15:18.360 --> 00:15:20.879
laptop, it really helps us contextualize the

00:15:20.879 --> 00:15:23.559
friction we feel today. It is entirely natural

00:15:23.559 --> 00:15:25.460
to feel overwhelmed when the boundaries of our

00:15:25.460 --> 00:15:28.379
jobs expand so dramatically. It is. But recognizing

00:15:28.379 --> 00:15:31.039
that an ecology requires all of us to be active

00:15:31.039 --> 00:15:34.340
participants is the first step toward reclaiming

00:15:34.340 --> 00:15:36.779
our agency in a digital world. Now, before we

00:15:36.779 --> 00:15:38.759
let you go, I want to leave you with one final

00:15:38.759 --> 00:15:41.899
thought to mull over. Something that builds on

00:15:41.899 --> 00:15:44.620
Dr. Ackerman's framework but pushes it into a

00:15:44.620 --> 00:15:47.039
wildly provocative frontier. Okay, let's hear

00:15:47.039 --> 00:15:50.600
it. If you look at his blog, Hack Science, he

00:15:50.600 --> 00:15:53.080
categorizes his writing and among those categories

00:15:53.080 --> 00:15:56.919
are generative AI and AI in education. Oh wow,

00:15:57.120 --> 00:15:59.860
yeah. If we accept the premise that schools and

00:15:59.860 --> 00:16:02.240
workplaces exist to prepare us for information

00:16:02.240 --> 00:16:05.200
ecologies, what happens to our roles when the

00:16:05.200 --> 00:16:08.240
technology fundamentally shifts again? What happens

00:16:08.240 --> 00:16:10.519
when the tool you are supposed to actively troubleshoot

00:16:10.519 --> 00:16:13.000
isn't just a frozen screen or a complicated spreadsheet,

00:16:13.620 --> 00:16:15.620
but an artificial intelligence that actively

00:16:15.620 --> 00:16:17.740
does the learning and the thinking for the student.

00:16:17.940 --> 00:16:20.500
That is a massive shift. Right. If the ecology

00:16:20.500 --> 00:16:22.580
becomes populated by systems that can generate

00:16:22.580 --> 00:16:25.019
their own knowledge, who takes responsibility

00:16:25.019 --> 00:16:27.019
for teaching the human mind when the computer

00:16:27.019 --> 00:16:30.139
can teach itself? It forces us to ask what active

00:16:30.139 --> 00:16:32.659
troubleshooting even means when the machine is

00:16:32.659 --> 00:16:35.580
smarter than the user. It makes that old Oregon

00:16:35.580 --> 00:16:38.259
Trail floppy disk look incredibly simple, doesn't

00:16:38.259 --> 00:16:40.580
it? It really does. Thank you for joining us

00:16:40.580 --> 00:16:42.899
on this deep dive into the evolution of teaching

00:16:42.899 --> 00:16:45.500
technology. We hope you walk away with a better

00:16:45.500 --> 00:16:48.039
understanding of the ecologies you navigate every

00:16:48.039 --> 00:16:50.940
day. Thank you for listening. Until next time,

00:16:51.279 --> 00:16:53.399
keep questioning the tools, keep troubleshooting

00:16:53.399 --> 00:16:55.860
the problems, and we will catch you on the next

00:16:55.860 --> 00:16:56.480
deep dive.
