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Welcome back, Deep Divers.

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Today we're gonna get into something pretty interesting.

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It's called technology stewardship.

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And what's really cool is that it's all about,

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well, you know, those groups we're all a part of,

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those communities of practice.

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Yeah, communities of practice.

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You might be thinking communities of practice,

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hmm, that sounds kind of formal, doesn't it?

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But really it's just any group of people,

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you know, who share a common interest,

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or maybe they're working on a project together,

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learning from each other along the way.

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Think about a book club's sports teams,

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even like that online forum

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where everyone's super into that one video game.

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Those are all copies.

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You know, it's crazy.

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It's how technology is so connected to these communities.

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And it's not just about like using social media

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to chat or anything.

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We're talking about technology

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actually creating new copies entirely online,

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while also being shaped by those that already exist

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in ways you might not even realize.

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Yeah, it really is like a two-way street.

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One of the most interesting things about this

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is the rise of these technology stewards within copies.

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Okay, so not like the IT person

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who shows up to fix the printer.

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No, no, not at all.

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These are leaders who come directly

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from within the community itself.

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They get it, you know.

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They know what makes the group tick.

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And of course they're usually pretty good

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with technology too.

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So can you give us an example of a cop

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that's really had an impact on shaping technology?

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Hmm, well think about Wikipedia.

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You've probably used it a ton, right?

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But here's the thing.

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It's completely made and maintained

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by a massive global community of volunteer editors.

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That's a cop that not only uses technology,

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but they actually created this really powerful

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piece of technology that we all rely on every single day.

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Wow, that's pretty wild when I think about it that way.

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So how do these technology stewards,

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like how do they make it all happen?

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What are they actually doing behind the scenes?

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Well, researchers have actually identified

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five key functions that these technology stewards do.

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It's kind of like a roadmap for how they connect the dots

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between the technology and the needs of the community.

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Ooh, okay.

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Like a tech-savvy superhero origin story.

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Tell me more about this first stage.

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All right, so first up, you have community understanding.

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Might sound basic, but it's super important.

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Technology stewards,

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they really know their cop inside and out.

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It's not enough to just be good with tech.

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They really understand what the group's goals are,

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what they struggle with,

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even those unspoken rules that everyone just seems to know.

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So it's less about knowing the newest gadget

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and more about understanding the people

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who are gonna be using it.

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Exactly.

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Let's say you're a technology steward

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for a group of knitters.

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You wouldn't just tell everyone to go out and buy

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the most expensive high-tech knitting machine out there.

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You'd wanna understand what kind of projects

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they're working on, their skill levels,

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what yarn they prefer, how they usually share patterns.

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Okay, that makes total sense.

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It's about finding the tech that fits the community,

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not the other way around.

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So what's the next stage?

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Next is technology awareness.

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This means that technology stewards

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are always keeping an eye out for new tools and trends.

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They kind of have this like sixth sense

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for what's next to the tech world.

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Imagine a technology steward for,

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oh, I don't know, a podcasting community.

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They need to keep up on all the new editing software,

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microphones, recording techniques.

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You know, they're always learning.

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So they're kind of like the trend setters of their cop,

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always on the cutting edge.

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That's awesome.

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What comes after that?

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Right, so this is where things

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get a little more interesting.

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Stage three is selection and installation.

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Now, you might think this is all about

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like choosing the coolest new tech gadget,

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but it's much more complex than that.

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Okay, I'm intrigued, why is that?

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Well, first of all, there are tons of choices out there.

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And tech is constantly evolving.

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So a technology steward has to sift through

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this constantly changing world of options.

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And they have to figure out what's good enough

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for their community right now.

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What does that mean?

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It means finding the right balance between

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what the tech can do

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and what the community's actual skills and resources are.

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Oh, finding the Goldilocks solution.

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Not too complicated, not too simple, just right.

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Yeah, exactly.

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Just right.

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Picture a technology steward for a classroom.

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They're not gonna pick out some crazy advanced software

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that teachers have no idea how to use

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or that needs like a million dollar computer lab.

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It's all about finding that perfect balance.

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Yeah, that could definitely be tricky.

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What about stage four?

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Okay, so stage four is adoption and transition.

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Now, it's not like technology stewards

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just dump a box of gadgets on everyone's desk

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and say, good luck.

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They are responsible for guiding the entire cop

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through integrating that new tech

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and making sure it actually helps them.

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I bet that's super important

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because change can be tough

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even when it comes to exciting things

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like cool new technology.

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Oh, absolutely.

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So this part involves helping people get used to the new tech,

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troubleshooting any problems that come up,

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and even maybe finding unexpected ways to use the tech.

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Imagine a technology steward helping a small business

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switch over to a new online payment system.

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They might need to provide training, answer questions,

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or even discover cool new features

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that no one knew about before.

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So they're kind of like translators

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between the tech world and the community's everyday life.

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Yeah, that's a great way to put it.

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And then finally we reach the fifth stage, everyday use.

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Bring it on.

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What's the final chapter

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in our technology stewards epic journey?

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This is where the tech truly becomes

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like ingrained in the community.

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It's not some clunky add-on anymore.

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It just feels natural.

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Like it's just integrated into everything they do.

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It just works.

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So it kind of fades into the background.

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You could say that.

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Think about a technology steward in a neighborhood group.

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They might set up online forums and communication tools

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that everyone can use.

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But after a while, those tools are so essential

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to how the group communicates

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that they don't even think about them anymore.

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They just become like how things are done.

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You know, this makes me wonder about all those groups

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that I'm in and if there are like some unsung tech heroes

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working behind the scene,

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have you ever seen someone just naturally step

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into that technology steward role in a group you were part of?

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Like what made them so successful?

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That's a great question.

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It's often someone who's really passionate

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about both the community and about technology.

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And they have this knack

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for bringing those two worlds together.

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But before we get too deep into that,

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maybe we should take a minute to recap

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what we've learned about these technology stewards.

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Yeah, I think that's a good idea.

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We've covered a lot, so a quick review would be helpful.

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So we started by talking about communities of practice.

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You know, copy-peace and how they use technology in some way.

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And like you listening right now,

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you're probably part of a few yourself,

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maybe more than a few.

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And you might not even realize it.

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These technology stewards,

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well, they kind of emerge as leaders in these groups.

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Breaching that gap between like the whole tech world

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and what the community actually needs to really thrive.

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Exactly.

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And it's not just knowing how to, you know,

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fix a computer or install some program.

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It's like they're tech savvy guides.

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They really get their community

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and they can find those like perfect tech solutions

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to help everyone achieve their goals.

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Yeah, that's a good way to put it.

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And remember those five key things we talked about.

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Community understanding, technology awareness,

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selection and installation, adoption and transition.

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And then finally, everyday use.

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Those are the steps they take.

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It really is pretty amazing how they wear so many hats.

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From understanding what the community needs to,

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you know, keeping up with all the newest tech

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to then actually helping everyone learn

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and use the new tools.

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It's like they're like tech whispers.

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I like that, tech whispers.

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And their role really boils down

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to making technology work for the entire community.

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So it's not a burden, you know,

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it's just a natural part of how things get done.

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That makes me wonder though, how does a community,

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like how do they recognize

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and empower these technology stewards?

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Is it like a formal position?

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Do they get a special badge?

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Or is it more like, you know, informal?

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That's a great question.

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And honestly, it depends on the cop.

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Sometimes it just happens naturally, you know,

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someone steps up and everyone kind of sees their expertise,

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their willingness to help.

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But sometimes, especially in bigger organizations,

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it might be a more like official role.

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So it's not so much about having a fancy title,

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but more about having that like trust

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and respect from the community.

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You mentioned earlier how technology stewards

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are often, you know, trusted advisors.

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Why is trust so important in this role?

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Well, trust is huge because technology stewards

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are making decisions that affect the whole community,

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you know, they're often handling sensitive information,

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managing resources, bringing in new tools

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that can completely change how people interact

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or like work together.

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A lot of responsibility.

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It's like they're like digital Sherpas or something,

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guiding the community through uncharted territory.

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Everyone needs to feel confident

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in their judgment and expertise.

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I like that, digital Sherpas.

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You know, because technology is so powerful,

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there's also a certain responsibility

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that comes with technology stewardship.

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Oh, that's interesting.

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What kind of responsibility?

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Well, one thing is that technology stewards

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have to be very aware of like potential risks

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and unintended consequences.

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You know, just because some new technology exists

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doesn't mean it's always the right solution

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for a particular community.

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Oh yeah, that makes sense.

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It's so easy to get caught up in the excitement of new tech,

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but it's important to take a step back

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and think about the downsides too.

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Absolutely, technology should be empowering communities.

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You know, not creating new problems

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or making old ones worse.

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It's all about that balance,

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just like we talked about with selection and installation.

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It's not about always going for the latest and greatest,

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but what's appropriate and, you know,

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sustainable for the community in the long run.

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Yeah, I'm starting to see how this whole

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technology steward thing is way more nuanced

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than it might seem at first glance.

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It's not just about being a tech whiz.

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It's about understanding people, making heart choices,

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and, you know, having the best interests

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of the community at heart.

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You got it.

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And as technology keeps advancing so quickly,

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the role of these technology stewards

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is only gonna become more and more crucial

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in helping communities, you know,

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navigate the digital world

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and use the power of technology for good.

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It's almost like a calling.

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Like they're on a mission to make sure

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that technology is used responsibly

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and ethically within their communities.

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Yeah, I think you could say that.

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It's about much more than just, you know, the latest gadgets.

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It's about creating a healthy and sustainable relationship

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between technology and the community itself.

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And that's something that everyone can be a part of,

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even if, like, you know, technology steward

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isn't on your business card.

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I love that.

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It's a good reminder that we all have a part to play

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in shaping how technology affects our communities.

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Exactly.

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By understanding these principles of technology stewardship,

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we can all become more, like, informed

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and engaged citizens in this whole digital age.

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That's a great point.

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But before we wrap up this fascinating deep dive,

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I have one more question that's been on my mind.

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We've talked about all the great things

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technology stewards do, but is there ever, like, a downside?

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Could there be any, like, challenges

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or even risks to having them?

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Hmm, that's a good question.

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It's important to look at the whole picture.

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While they can be super valuable,

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there are potential downsides, for sure.

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One thing that comes to mind is the risk

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of becoming too reliant on technology.

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Yeah, I see what you mean.

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Like, if you have a tech steward who is so excited

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about all the cool new tools that they forget about,

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like, the value of face-to-face interaction

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or, you know, maybe more traditional ways of doing things.

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Right, exactly.

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Technology should be there to, like, support the community

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and enhance things, not take over completely.

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It's about finding that balance.

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So imagine, like, a community garden

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where the technology steward is so focused

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on setting up, I don't know, a fancy automated watering system

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and all these sensors, that the members end up spending

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less time actually, you know, gardening together.

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Yeah, that's a good example.

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Like, they're kind of missing the whole point

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of the community garden, which is connecting

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with each other and with nature.

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Exactly.

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Another potential challenge is making sure

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that the technology that's chosen

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really does benefit the entire community,

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not just a select few.

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Right, you don't want a situation

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where the technology steward is only thinking

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about the, like, most tech-savvy people

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and leaving everyone else behind.

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That's right, it's really important

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to make sure everyone can participate

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and, you know, benefit from the technology,

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regardless of their skill level

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or how comfortable they are with new things.

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So, for example, if a community center

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decides to go completely online for, like, event registration,

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they have to consider those who aren't comfortable

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using computers or don't have internet access.

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You can't exclude those people.

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Yeah, absolutely.

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This has been really eye-opening,

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this whole conversation about technology stewards.

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It's clearly a lot more than just knowing

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how to use the newest gadgets.

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It's about leadership and responsibility

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and understanding how communities work.

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You said it, and that's exactly why it's so important

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for communities to really talk about technology.

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You know, have those open conversations

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and really think about the role

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that technology stewards play.

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It's not about being anti-technology,

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but being smart and intentional

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about how it's used in the community.

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That's a great point for our listeners to think about.

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Technology stewardship is something

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we should all be thinking about.

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Whether we're in a small knitting group

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or a big global community online,

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we all have to make sure technology

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is being used to benefit everyone

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and, you know, to make those connections stronger.

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I couldn't agree more.

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Well, that wraps up our deep dive

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into technology stewardship.

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We've learned about how these, like, tech-savvy guides

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work, the challenges that come up,

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and how to find that sweet spot between innovation

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and, you know, keeping the heart of the community strong.

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It has been a fascinating conversation.

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I think so too, and I hope this deep dive

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has given you, the listener, some new ideas

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and maybe inspired you to think critically

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about how technology is being used in your own communities.

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So until next time, stay curious,

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stay connected, and keep exploring.

