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Welcome to the Quick 10 Podcast brought to you by Quick Track, focusing on all things

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FedCon and cyber defense from different perspectives and different personalities all in 10-ish

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minutes.

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Here's your host, Derek White.

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All right.

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Thank you for joining us again on the next episode of the Quick 10 Podcast.

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Super, super, super excited for this one.

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Can't wait to get rolling.

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Today's guest is Allison Giddens, president of operations at Wintech Incorporated.

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Allison, how are you?

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I am good.

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How are you?

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I like your necklace there.

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That's nice.

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Here we go.

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It's Wolves' back, Nas Reid, anybody who pays attention to sports in the NBA.

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I'm a diehard Timberwolves fan.

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We've got Western Conference Finals, Dallas office here at Berlin, and Quick Track, Minneapolis

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office have a lot on the line for breaking, right?

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So very jazzed up on this side.

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How are you doing?

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Everything good?

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I'm good.

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I'm good.

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I'm not really that big of a basketball fan, but I watch my Braves like anybody else.

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I'm not excited about some of the way that they're playing, but hey, I love my Braves

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no matter what.

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See that Braves, that's another...

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I know.

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I'm sorry.

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Your Falcons and your Braves, man.

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I'm sorry.

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We got you on the Braves side, so it's okay.

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We still don't talk about 1998 Vikings Falcons here.

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Well, if it makes you feel any better, neither do we when it comes to the Patriots.

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Well, you and everybody else, yeah, nobody wants to talk about the Patriots.

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Boo.

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Well, congratulations on all the quarterbacks.

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So good luck to you.

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Thank you.

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Thank you.

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We're starting a club.

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Oh, it's so good.

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All right.

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Well, so today's episode is titled, CMMC from a Small Business Perspective.

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So thank you again for joining.

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You are one of the top voices in my opinion, in our opinion, when it comes down to the

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small business side of things, the OSC, the organization seeking certification side of

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things.

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But I have two disclaimers I want to make.

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One, we're going to go over in time today.

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So the 10-ish minutes, we're probably going to go over because this is going to be a great

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topic.

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Two, are we, I'm asking you, Allison, are we at all affiliated at all financially, customer

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relation?

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Nothing.

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No, no.

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Outside of that, the check for $100,000 you gave me to do the podcast.

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No, there's been.

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That was just to help you guys pay for for.

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But anyway, oh, oh, oh, oh, oh, oh, we, um.

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Yeah.

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So I do want to make the disclaimer, Allison and Wintek are not a customer or not a partner.

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There's no affiliation.

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We are peers and friends from the industry.

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You know, kudos to you for being on a lot of the industry events, being very involved

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in the community.

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Again, I think that carries a ton of weight.

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I've sent your stuff to prospects in relationships that have come up over the years because your

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take on things related to CMMC are very valuable.

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So thank you for doing that.

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Appreciate that.

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Yeah, you bet.

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All right.

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So let's get into it.

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Let's talk a little bit about, you know, your side of it.

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I'll just tee it up to you.

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Go into a little bit of things before I ask you just a couple of questions that I want

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to make sure we get in here.

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You know, Wintek.

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Yeah.

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Allison Giddens, day in the life of you.

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What's some of the stuff you want to share regarding the CMMC life that you've learned

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and that you're living?

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Oh, man.

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So I was on a panel a few years ago and a question asked was, is cybersecurity the number

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one risk on your day to day life?

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And I went down the line and a bunch of the big primes, they were all like, yeah, yeah,

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yeah.

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Got to me and I was like, no.

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And it was almost like the record stop that, you know, and so the day in the life of me,

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I'll give you kind of a perspective.

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Yesterday, yesterday was a heck of a day.

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Right off the bat, walked in to find that we had a problem with a machine.

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We were trying to get back online to run some parts.

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Then a couple hours later, we found out that a very large shipping carrier had misplaced

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an order for us that was, oh, I don't know, eighty thousand dollars worth of parts.

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And it was MIA.

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And then a couple hours after that, we got notified that one of our machinists was leaving

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the company to go be closer to family.

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And we kind of had to in a pinch figure out what we were going to do about that.

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Meanwhile, we're preparing for an audit.

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And then I got word that there was some material that we were expecting to hit our dock today

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to make some parts.

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And it's not going to be here until June.

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So you have all these other things that are happening while I'm managing CMMC at Wintec.

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So yeah, that's just a couple of things going on.

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That was the morning.

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There's no other business out there that has people wearing multiple hats as the president

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of operations.

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So it's good.

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You have, that sounds like three hours of work a week.

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That's not bad.

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Due to my sleep.

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Yeah, right.

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Oh, well, that's I mean, that's it, right?

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That is that is part of the we'll call it bottleneck frustration is going button.

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Cybersecurity is a big deal.

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And now you can look at the news today in late May of just the last couple of days of

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some pretty serious stuff that's going on.

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That's in no relation to CMMC for the most part, right?

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It's scary stuff.

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So small, okay.

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So to peel it back a little bit, small, small business, medium enterprise, you know, you

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name it, everyone's got challenges when it comes to cybersecurity requirements until

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it becomes second nature.

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There's always going to be challenges on the outcomes because you can't touch and feel

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most of it.

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You just have to to know versus believe is kind of our thing here.

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So from a biggest frustration side of of your day to day, you can go back a year or two

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years just in general.

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You know, this isn't a complaint fest or anything like that.

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But what is your biggest frustration that you'd like to see become less frustrating

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if you were able to rub the genie lamp and have things happen?

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I think one of the biggest frustrations in my world is managing up.

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So and I can only imagine what it's like in a small business where you're not the one

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who ultimately has authority over things.

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But when we get things from when we get orders from customers that are big primes or when

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we get communication from our government friends and partners, when there's no consistency,

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whether that's marking of data, whether that's communication of flow down, everything in

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between, it's really hard for us to continue to follow the rules when we don't really know

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what they are or when we're being kind of told to do things that in writing, it's not

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what it says or it's the opposite, you know, where we'll get things, we'll get overkill,

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we'll get a joke that I have a 41 page purchase order for an $800 bracket.

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It's like, come on, guys, come on.

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You know, it's one of those if everything is a priority, then nothing is a priority.

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So I think my frustration, my biggest frustration is, you know, I'm a manufacturer, you tell

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me what it is that you need and I will do it.

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Yeah.

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Okay, then let me ask you a follow up question to that because this comes up a lot.

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So now granted, disclaimer here is that you're one of the nicest people on the planet and

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also very knowledgeable in this space.

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So a little bit easier maybe for you.

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So what are some strategies that and advice you can give on how to communicate upstream?

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That's a good question.

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You know, like, you know, it's never perfect, you don't just get to walk into an office,

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right?

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So what are some ways that you've seen success on getting some of the answers that you need

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to at least at the very least, give you something to stand on as you make very impactful decisions

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around getting these requirements in place?

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Well, I think it goes without saying, you always want things in writing, right?

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But sometimes I really think it matters the relationship between the parties.

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So how I personally work with a buyer at a prime is going to be slightly different than

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it would say somebody directly at DLA or DOD.

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You know, there might there's a time and a place to pick up the phone, have a conversation.

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You leave less to email tone when you do that.

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And you can follow it up with an email to get things in writing.

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So it's you can say and do things to allow the other party to save face.

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So just like I am not by any stretch of the imagination, a technical, you know, genius

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with CMMC, there's there's no way I can pick up the phone and call my my buyer at a prime

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and say, hey, you flow down the bars 252.204 dash 7012.

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But I'm looking at the data that you sent and I don't see anything marked.

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Will you help me?

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You know, did I miss this?

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Because it's a little bit unfamiliar to me.

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And now, you know, you're letting them kind of be the bigger person and say something

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like, oh, it was flowed to us.

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And so I just copy pasted my bad.

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Let me take that out.

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Or you know, oh, gosh, yeah, you're right.

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It doesn't have marking on it.

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Let me go talk to my government customer.

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And you know, you're allowing that other person to have those kinds of, you know, you're

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not putting them on defense.

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You're not telling them they're they don't know their job because they probably very

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much know their job.

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It's just just like us.

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We're being we're being told, you know, you've got to be experts about everything.

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So I think that's that's a key in that how to handle those kinds of circumstances and

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then follow it up with the email, you know, get everything in writing.

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So hey, thanks again for talking to me.

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You know, look out for that purchase order update.

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So that's that's that's that's good.

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That's that's what one of the biggest things that we share, too, is, you know, if you're

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going to get stuck in this situation in the future, the and you can't get the answer,

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get it in writing.

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And if they don't do diligence means a lot.

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Obviously, if this was a risk based only approach, that would be great in some cases.

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But you know, you're a business, you've got deliverables, you've got, you know, they don't

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expect you to go out of business, right, by trying to figure stuff out.

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So that's great advice.

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Pretty much echo that on our side as well, too.

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Another question that I'm excited to hear your answer on is, you know, it's it's the

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middle of twenty twenty four.

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If you could hop in the telephone booth time machine with Bill and Ted and go on an excellent

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adventure.

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Not a bogus journey.

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Let's go.

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Excellent adventure and go back five years from today.

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What would you tell yourself and other small businesses, manufacturers that you know today?

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What would you tell them five years ago that you think would help on the impact side for

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today?

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Five years ago.

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So five years ago would be what?

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May of twenty nineteen or twenty twenty.

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I mean, stuff.

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OK, first off, stock up on Lysol wipes and masks.

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No, if I could tell them all over again.

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Right.

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So we actually went to we were not in we weren't in a terrible place then.

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But I think that if I knew what was coming, I probably would have maybe upgraded or change

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our infrastructure a little bit sooner than we did.

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I think I was gun shy to do certain things along the way, thinking it was going to rock

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the boat much quicker than or much more much more significantly than it did.

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I think it's a business owner.

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You know, we we're kind of gun shy at times to make big changes because if it's not broken,

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where are we fixing it?

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And so the moment that somebody says, well, you need to do this because it's going to

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improve your security.

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You know, what we're thinking is, oh, my gosh, that means that now so and so is it's going

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to look different.

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The interface and their creature habit and they're going to be ticked off.

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And I don't want to tick off my employees.

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I want to make this easy for them.

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I think that if it's important finding a partner, whether it's an MSP or consultant or somebody

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internally, it's important to find somebody you trust who understands the business processes.

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And I think if we could do it all over, maybe I just would have done certain things to improve

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our stance a little bit sooner.

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I would have maybe expedited some things.

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But I think it's important that people realize that you just want to be better than you were

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yesterday.

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So it's OK for the baby steps.

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That's OK.

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Well, I'm going to assume that's because that's a that's a terrific answer and that you because

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you know what you know and you've put the time in, you know, you assume you don't just

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go out to the market and say, I'm going to talk to the cheapest person out there because

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that doesn't usually end up in a great spot.

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But you know, how does how does it feel personally when when you're you're you're heading up

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the CMMC stuff by knowing that stuff, knowing that you've put the time and effort and do

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you mean, do you feel like you sleep better now than you would if you would have waited

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until like a year ago to start working on this stuff?

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Would that would that freak you out at night?

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Oh, yeah, I think I mean, looking around at people that are kind of waking up and now

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all of a sudden starting, it like makes me itch.

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You know, it's like, oh, gosh.

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And to some people, it's kind of and I am not.

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I mean, I know you called me a nice person, but I don't really think I mean, yes, my husband

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and he'll probably disagree with you.

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But there there are some things that like I'll look around at some of these smaller

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businesses that are maybe 20 percent defense industrial based.

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And so they're just now waking up saying, you know, maybe I should start doing these

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things.

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And I'm just like, what are you do?

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Like, if this was not a significant part of your business, why are you already all of

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a sudden?

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Now pulling the trigger on things.

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And I don't know, I you don't know what you don't know.

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And you know, I take for granted that that as co-owner of Wintec, I have a business partner

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that handles the manufacturing and sales perspective.

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So if it were just me, I don't know if I'd be this involved.

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I don't know that I'd have the time to be this involved.

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It's all about resource constraints.

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So yeah, I don't know.

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I definitely itch when I see that there are people just now kind of getting with the program.

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Yeah.

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Well, that that, you know, Twilight Zone time machine or whatever you want to call it, you

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go back in time.

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You know, there was efforts to be made to have resources to help individuals like you

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and companies like yours to to try to do the right thing.

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And I think that came with the expertise just wasn't there on it's not just a gap assessment.

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It's not just a it's not just a build a poem and have a system security plan in place and

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get to it when you have time.

283
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Of course, that was accepted.

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Unfortunately, we all know that story.

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And that's why CMMC exists.

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But at the same time, you know, I think you hit on one of the biggest things, too, is

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you do have to kind of peel it back to the atoms, right?

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You really have to go back, go back to what you can control, know what you know.

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You know who works there.

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You know what they access, you know, where data flows.

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Understanding that is huge.

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That's that's always a big thing.

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So I think that's one of the big takeaways is every time you see a breach in the news,

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right?

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Everything large, small doesn't matter.

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Every single time.

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They always seem to struggle with.

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Well, gosh, I didn't realize that those people had access to that.

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I didn't realize that the credentials are being shared.

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And you know, you you look at that.

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Of course, it's easy to say that after it happens.

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But you know, I go back to you should start with least privilege access.

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And Allison should have access to things that probably 95 percent of your company shouldn't

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have access to if not more.

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So that makes just such a firmer foundation.

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So I like that.

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Where you're coming from with that is is having a better foundation on your.

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Gosh, that sounds so cliche about having a better foundation on your cybersecurity and

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how your data is handled, whether it's related to CMMC or just your your what matters to

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you most intellectual property.

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Well, it's hard because, you know, if you're a if you're a small business and this is the

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way you've always done it to some small businesses, you're what I'm hearing is, OK, you need to

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change the way you're doing everything.

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And that's not what you're saying.

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But that's what's being heard.

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You know, is, oh, wait, you want to take access away?

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Well, then that means that in my head, all the stuff in that folder on the server, on

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the file server that's on Pram now, you know, now four out of five of my office people shouldn't

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have it.

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Yeah.

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But what if I'm out of town and I need them to send banking instructions to it's probably

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a bad example because of all the fishing spearfishing.

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00:17:59,240 --> 00:18:04,020
But you know, what if I'm out of town and I need them to send, you know, the such and

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such to to my customer?

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We fall into this trap of, well, everybody wears a lot of hats, so everybody needs access.

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And that very well might be true in some circumstances.

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But if it is, document it, write it down, explain why.

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Yep.

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Go through risk.

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You know, what happens if to this company, if, you know, I just say Christmas bonuses.

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That's like one of my things I always go to is you have obligations.

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We're not talking about trying to build Fort Knox.

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You know, this is but multifactor authentication.

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You know, it's it sounds scary.

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You know, I say it at Christmas time and my parents and my family go, you know, and I've

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just it's not, you know, give them a little presentation and we get it.

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We got it set up.

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And now they're accustomed to it.

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It takes a half second.

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Most of the time.

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But yes, it's not that simple.

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If just say, well, that solves everything.

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But you know, that's what they're asking.

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Right.

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They're asking to lower the risk of things that you should be doing before you start

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putting on the stuff that is more advanced so that if you have to be against more advanced

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from there, you can build it up versus, you know, bolting stuff on and just throwing stuff

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at the wall.

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So well, this was awesome.

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I know we are over in time and that's OK because we can.

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And that's the beauty of not having anything scripted.

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But again, thank you, Allison, for joining.

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I will say if you liked what you heard or you've seen, if you're watching this on YouTube,

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go on LinkedIn, follow Allison.

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Her perspectives are great.

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She just put out a piece the other day, which I thought was great from your perspective

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of manufacturer.

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And you know, as time goes on, things are going to change.

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Perspectives are going to change.

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Opinions are going to change.

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Attitudes are going to change.

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You know, businesses should be ready for that.

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So thank you again.

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And we'll have you on again in the future for sure.

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And for those that are listening on their favorite podcast platform, make sure you subscribe

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or follow.

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00:20:04,620 --> 00:20:05,620
YouTube, same thing.

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00:20:05,620 --> 00:20:09,760
So you don't miss out on future episodes as we start to ramp some of these up.

369
00:20:09,760 --> 00:20:14,320
It'll be interesting to have Allison on again and see how your perspective maybe has changed

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based on other dominoes falling the way that they will.

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So yes.

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All right.

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Well, thanks again.

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Take care and we'll see you next time.

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Go Timberwolves.

376
00:20:26,200 --> 00:20:27,200
Yeah, Wolves back.

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Thank you for listening to this episode and make sure to subscribe to the Quick 10 Podcast

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wherever you get your podcasts and check us out on YouTube as well.

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For more information about Quick Track, visit our website at www.quicktrack.com.

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And we'll see you next time.

