WEBVTT

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What's up hustlers welcome back to the lawn hustle

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the podcast built to grow stronger businesses

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and build better leaders. Because if you think

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you're a leader and no one is following you,

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you're just taking a walk. Today's episode is

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built around one simple but powerful truth. Dividends

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are paid. according to your discipline. I want

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to give a shout out to Eric Triplett, the host

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of the Deep End podcast. On one of his podcasts

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I was listening to, he talked about this subject,

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discipline, and how discipline will reward you

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with dividends. It might come in the form of

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a new piece of equipment, a new truck, a new

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trailer. Whatever it is, it is discipline that

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brings dividends. So if you have never listened

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to the Deep End Podcast, search it, Apple Podcast,

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Spotify. subscribe to it and hit the notification

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button. You don't want to miss an episode. I

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promise you it will motivate you. It will inspire

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you. It makes me want to get up and go to work

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and strive towards my goal. That's what the Deep

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End Podcast will do for you. So make sure you

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subscribe to it and listen to it. But today we

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want to talk about how dividends are paid according

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to your discipline. They're not paid according

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to your talent. They're not paid according to

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your intentions. The road to success is paved

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with good intentions. Dividends are not paid

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according to your excuses. But dividends are

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paid according to your discipline. according

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to my discipline. Rewards are not given to the

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lazy. They're given to those who are disciplined

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enough to work. You want something, work for

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it. I could say that again. just for emphasis.

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If you want something, work for it. We're going

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to take a break here, and I want to hear a word

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from our show sponsor, Eartha Pro. If you need

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a CRM, I challenge you to contact Eartha Pro.

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Set up your phone call. let them walk through

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with you what their CRM has to offer you and

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what it can do to help you run your business

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more efficiently. Eartha Pro Backoffice software

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we run the office. Catch my interview with Courtney

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the co -founder of her the pro on YouTube It's

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on Facebook and I believe it was on Instagram.

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So check those out Listen to it. She walks you

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through on her computer how to set up invoicing

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how to set up your onboarding and get your clients

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and how to I send out invoices. Very informative.

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And I am totally impressed with Eartha Pro. I

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challenge you to check them out. And if you register

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using the Lawn Hustle 11, you get your discount.

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You get a $50 Amazon gift card and specialized

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out. You will benefit from it. Today we're talking

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about dividends and how they are paid according

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to your discipline. Have you ever wondered why

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some businesses, whether it's in lawn care or

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the home service business, some businesses seem

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to grow consistently year after year after year

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or season after season. And have you ever wondered

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why? Why some businesses grow and some businesses

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stay stuck. Some businesses take off and some

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businesses never seem to get off the ground.

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It's because of discipline, it's because the

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ones that take off set up systems and processes

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to help them consistently grow. If there is no

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growth in a business, that business is dying,

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that business is failing. You cannot stay where

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you are. You might have given it everything you

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had to get to where you are, but that's not going

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to take you to where you want to be. You've got

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to be disciplined day in and day out, week in

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and week out, month after month, year after year,

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disciplined. Set your goal. and do everything

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within your power to work towards reaching that

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goal. When most people hear the word dividends,

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they think money. The old Johnny Menzel. Money.

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But in business, especially in the green industry,

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dividends show up in a lot of different ways.

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Number one, when you're disciplined, dividends

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show up in consistent customers. And when the

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cheap guy comes around and knocks on their door,

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they won't fall for the cheap guy. They'll stick

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to you because you have proven to them that you

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are disciplined, that you work hard, that you

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do the job, and you're worth the money. Predictable

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cash flow. When you are disciplined, you know

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constantly how much is coming in. how much is

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going out and where it's going to. When you don't

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have a clue about what your income is, what your

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outcome is, what your revenue is going to be,

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what your profit margin is going to be, and you're

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just stabbing in the dark, or you could say just

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throwing things at the wall to see what sticks.

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That's no way to run a business. You need to

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tighten up your belt and become disciplined.

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When you are disciplined you develop a solid

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reputation. Most customers will buy into you

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before they buy into your business. They will

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buy into your reputation. They'll buy into your

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story. They will buy into your work ethic before

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they buy into your business. But once they buy

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in, they are your customer. I've got customers

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that I have served. This season will be the 17th

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year. That I have been able to keep these customers

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It's not and I hate to say this, but maybe I'm

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not the best But no one will outwork me I promise

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you that No one will Outperform me in my discipline

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when I Show up, I show out. When I show up, I

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do the job with honesty, integrity, and a spirit

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of excellence. And when I leave a job site, their

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property is the best looking property on the

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street. Because I learned a long time ago, I

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can do little things that set me apart. I can

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do little things that make me better. Willing

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up a trash can to the garage door from the street

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takes an extra 10 seconds. But it shows your

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customer you're not there just to mow their grass.

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You're there to serve them. So build a solid

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reputation my dad he's gone now I'm missing but

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he used to tell me son don't do anything to ruin

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your reputation because if you run your reputation

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you might not ever be able to rebuild it So you

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cannot be a business owner in public and just

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put on a show in public. You have to live your

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life consistently as a business owner, as a man

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of honor, as a man who operates with integrity

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and honesty. So build that reputation. When you

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are disciplined, there is less stress in the

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peak season. When you're disciplined, when the

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grass is growing like crazy and you're tired

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and you're frustrated because you can't hardly

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keep up with the grass, you just keep going out.

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You just keep mowing. You just keep doing the

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job. You just keep putting one foot in front

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of the other. You'll never get from point A to

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point B if you get stuck between. So consistently,

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stay going. Consistently do the work. Consistently

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show up. Consistently... Prove to your customers,

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I am worth the investment that you are making

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into your property. I've had customers tell me,

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I don't care what you charge, I want you to do

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my job. It's because I've worked hard year after

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year after year to build a reputation and a brand

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in my city that when people call me They know

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what they're going to get. So I encourage you

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to always remember that your dividends are not

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just the revenue that you make. Your dividends

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are paid according to your discipline. When you

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are disciplined it gives you freedom to step

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away from the truck and work on your business

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and not just in your business Because None of

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this happens overnight Dividends are delayed

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rewards Let me say that again dividends are delayed

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rewards. They are the payoff of things you did

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months and years ago before you even saw the

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result. You see, when I started my business and

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I was struggling With knowing how to operate

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Because I thought I just cut grass But when I

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changed the way I thought About my business when

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I changed my thinking From I'm not just mowing

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grass. I am a business owner. I am a legitimate

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business. I am registered with my state. I am

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insured. I am licensed. I am bonded. I am doing

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everything that I'm supposed to do. So I'm not

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just showing up to mow grass. I'm showing up

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to grow my business. It's discipline that pays

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the dividend. the reward. You'll never get better

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equipment. You'll never get a better vehicle.

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You'll never get better clients if you're not

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disciplined. It just will not happen. I'm trying

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to reach out and help you because I want you

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to succeed. I want you to gain a certain level

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of success in this industry because in this industry

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you can be successful. You can grow a profitable

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business. You can build a legacy. You can pass

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it on to your children or you can sell it. when

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you go to retire if you do it right and To do

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it right you must be disciplined Because dividends

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are paid according to your discipline Motivation

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is emotional Discipline is intentional. Motivation

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is emotional. Discipline is intentional. Motivation

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says, I'll do it when I feel like it. Now hear

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me out. We all need a certain level of motivation.

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But you can't just be motivated because motivation

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is a feeling. And when I don't feel like it,

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I'll do it later. I'll do that tomorrow. I'll

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do that next week. I'll do that another day.

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But sadly... The other days don't come sometimes.

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So motivation says, I'll do it when I feel like

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it. Discipline says, I'll do it because it needs

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to be done. A couple of years ago, I was having

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some trouble with my feet. I had knots come up

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on the bottoms of my feet. And by the end of

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the day, I was in so much pain I couldn't hardly

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walk. But I can tell you one thing, it never

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stopped me from showing up to work. I remember

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one day, this property that we were mowing had

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a heel. in the front. It was a hard job. It was

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a hard mo. Walking and trimming, climbing that

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hill. It was hard on me physically. And my feet

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hurt so bad. I got down on my hands and knees

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and I crawled back to my truck. I don't say that

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to get anyone to give me any pat on the back

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or anything like that. But I say that to tell

00:21:28.539 --> 00:21:35.039
you that when you are disciplined, the dividends

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will be paid. When someone seen me, they came

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over to talk to me. They said, if you're that

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disciplined, we want you to start doing our property

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because we just don't have the time. We're busy.

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We work a couple of jobs. We just don't have

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the time. to take care of our property so we

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want you to do it because you have proven to

00:22:12.990 --> 00:22:20.230
us through your showing up week after week after

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week after week and being hurt and being in pain

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and you still show up, you still work hard, you

00:22:29.670 --> 00:22:34.269
still do the job and it looks great. Talking

00:22:34.269 --> 00:22:38.799
about discipline, bringing some rewards. Bring

00:22:38.799 --> 00:22:43.980
me some dividends. You want a new truck? You

00:22:43.980 --> 00:22:48.380
want a new piece of equipment? Maybe a new trailer?

00:22:49.799 --> 00:22:56.579
Work for it. Nobody's going to give it to you.

00:22:57.880 --> 00:23:02.240
Work for it. Someone asked me one time, what

00:23:02.240 --> 00:23:04.579
is your best piece of advice that you were ever

00:23:04.579 --> 00:23:10.000
given? And my answer was They told me I couldn't

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do this. So I was disciplined enough to prove

00:23:17.460 --> 00:23:27.660
them wrong. Show up. Show out. Do the job with

00:23:27.660 --> 00:23:31.819
honesty, integrity, and a spirit of excellence.

00:23:32.720 --> 00:23:38.160
And serve your customer to the best of your ability.

00:23:38.670 --> 00:23:44.289
because dividends is not just money. It could

00:23:44.289 --> 00:23:49.829
be they sign you up for next year's service or

00:23:49.829 --> 00:23:54.390
they decide to build that patio or they decide

00:23:54.390 --> 00:23:58.170
to install that mulch and they're going to call

00:23:58.170 --> 00:24:02.289
you because you're disciplined and you show up

00:24:02.289 --> 00:24:09.250
and you show out. You must be disciplined. Because

00:24:09.250 --> 00:24:16.529
discipline will bring dividends, not just money.

00:24:17.750 --> 00:24:23.210
Bring customers. It brings consistent cash flow.

00:24:24.089 --> 00:24:29.650
It brings a solid reputation. It brings less

00:24:29.650 --> 00:24:34.009
stress. It brings freedom to step away and work.

00:24:34.829 --> 00:24:41.789
on your business and not in your business. So

00:24:41.789 --> 00:24:49.009
discipline, what does it look like? What does

00:24:49.009 --> 00:24:54.809
discipline look like? Discipline looks like showing

00:24:54.809 --> 00:25:01.089
up early even when you're tired. Answering the

00:25:01.089 --> 00:25:05.349
phone. when you don't feel like it. I could not

00:25:05.349 --> 00:25:09.730
tell you how many people tell me you're the first

00:25:09.730 --> 00:25:13.190
one that returned a phone call or you're the

00:25:13.190 --> 00:25:19.269
first one that answered your phone. It's not

00:25:19.269 --> 00:25:26.049
that hard. If someone is calling for an estimate

00:25:26.049 --> 00:25:30.049
and you don't answer the phone, by the time you

00:25:30.049 --> 00:25:33.539
get around to it, They've already went down the

00:25:33.539 --> 00:25:36.640
Google list and they've already contacted the

00:25:36.640 --> 00:25:41.099
next guy Because we live in a world when they

00:25:41.099 --> 00:25:46.500
decide they want something they want it started

00:25:46.500 --> 00:25:51.900
at least Finding someone to do it right away

00:25:51.900 --> 00:25:57.039
If you don't return a phone call you don't answer

00:25:57.039 --> 00:26:05.150
your phone you've already lost It's true. You've

00:26:05.150 --> 00:26:10.650
already lost. So answer the phone when you don't

00:26:10.650 --> 00:26:13.230
feel like it. Return phone calls when you don't

00:26:13.230 --> 00:26:18.089
feel like it. Send out your invoices on time.

00:26:20.230 --> 00:26:27.349
So you get paid on time. You don't want to wait

00:26:27.349 --> 00:26:31.990
past your terms before you send the invoice out.

00:26:32.849 --> 00:26:37.500
Someone get The invoice and the terms are a week

00:26:37.500 --> 00:26:42.279
or two or 30 days, whatever your terms are. And

00:26:42.279 --> 00:26:49.099
you did the work 30 days ago. Send out that invoice

00:26:49.099 --> 00:26:54.759
as quickly as possible. On my CRM, I send them

00:26:54.759 --> 00:26:58.400
out before I pull away from the job site. And

00:26:58.400 --> 00:27:02.099
most of the time the people pay me before I get

00:27:02.099 --> 00:27:07.849
around the block. because I have developed consistency

00:27:07.849 --> 00:27:13.950
and discipline in my invoicing. I don't wait

00:27:13.950 --> 00:27:19.390
on money. The day I do the job, the bill is due.

00:27:23.369 --> 00:27:27.670
We had a plumber at our house recently. Had to

00:27:27.670 --> 00:27:31.809
install some new shutoffs to the water softener.

00:27:33.470 --> 00:27:36.609
When he was done, and his mess was cleaned up,

00:27:36.890 --> 00:27:39.650
he'd come upstairs and the first thing he said,

00:27:39.869 --> 00:27:44.549
do you want to pay by check or credit card? I

00:27:44.549 --> 00:27:47.809
said, I'll pay by debit card. He ran the debit

00:27:47.809 --> 00:27:51.589
card. He said, sign here. Thank you. We appreciate

00:27:51.589 --> 00:27:55.849
your work. We appreciate you calling us for the

00:27:55.849 --> 00:27:59.150
estimate and appreciate all the work that you've

00:27:59.150 --> 00:28:04.650
given us through the years. The money was due

00:28:05.869 --> 00:28:11.549
when the job was complete. Don't wait on your

00:28:11.549 --> 00:28:14.750
money. If you're not getting paid, maybe it's

00:28:14.750 --> 00:28:17.750
because you're not disciplined enough to send

00:28:17.750 --> 00:28:22.369
the invoice. If you're not getting the estimates,

00:28:22.710 --> 00:28:25.390
maybe it's because you're not disciplined enough

00:28:25.390 --> 00:28:28.910
to get the estimate returned to the potential

00:28:28.910 --> 00:28:37.400
client as quickly as possible. discipline brings

00:28:37.400 --> 00:28:48.000
dividends. So you want to maintain equipment

00:28:48.000 --> 00:28:56.160
before it breaks down. Service your equipment

00:28:56.160 --> 00:28:59.619
according to the manufacturer's recommendation

00:28:59.619 --> 00:29:05.490
and do it consistently. Be disciplined. Yes,

00:29:05.549 --> 00:29:11.390
there's days that we don't feel like getting

00:29:11.390 --> 00:29:14.630
up and going to the shop early and servicing

00:29:14.630 --> 00:29:18.049
the equipment before the day of mowing even starts.

00:29:20.130 --> 00:29:22.430
But it sure beats getting out there in someone's

00:29:22.430 --> 00:29:26.289
property and mowing and throwing an engine because

00:29:26.289 --> 00:29:31.369
there's no oil in it. Or breaking belts because

00:29:31.369 --> 00:29:35.740
you didn't inspect them. Or a tire goes flat

00:29:35.740 --> 00:29:39.640
because you didn't look at them and see that

00:29:39.640 --> 00:29:43.519
they were low on air. Or that they had a screw

00:29:43.519 --> 00:29:47.380
in it and you needed to put a plug in. Come on

00:29:47.380 --> 00:29:53.500
guys, get disciplined. And when you're disciplined,

00:29:53.619 --> 00:29:58.460
it brings dividends. Nobody's going to do it

00:29:58.460 --> 00:30:05.529
for you. And it's not easy. But sometimes we

00:30:05.529 --> 00:30:08.930
make it harder on ourselves than what it should

00:30:08.930 --> 00:30:16.390
be. So maintain your equipment before it breaks

00:30:16.390 --> 00:30:23.049
down. You take care of your equipment, it will

00:30:23.049 --> 00:30:33.789
take care of you. Most businesses don't They

00:30:33.789 --> 00:30:40.150
fail because they don't work hard. They fail

00:30:40.150 --> 00:30:46.450
because there are no disciplines and they are

00:30:46.450 --> 00:30:53.630
not consistent. They fail, let me say it again,

00:30:54.210 --> 00:30:59.309
because they aren't disciplined and there's no

00:30:59.309 --> 00:31:11.119
consistency. Consistency. is key. So let's make

00:31:11.119 --> 00:31:17.700
this real. The disciplined operator tracks his

00:31:17.700 --> 00:31:26.700
numbers weekly, raises prices when needed, keeps

00:31:26.700 --> 00:31:33.859
systems in place, and drains employees. instead

00:31:33.859 --> 00:31:42.119
of winging it. The undisciplined operator guesses

00:31:42.119 --> 00:31:50.079
instead of tracking undercharges year after year

00:31:50.079 --> 00:31:56.160
after year. And then they want to know why they're

00:31:56.160 --> 00:32:00.000
not making any money. Because they don't know

00:32:00.000 --> 00:32:03.380
where they're staying financially. They don't

00:32:03.380 --> 00:32:06.200
know their income, they don't know their out

00:32:06.200 --> 00:32:09.920
go, and they have no clue what their bottom dollar

00:32:09.920 --> 00:32:14.839
profit margin is. How can you run a business

00:32:14.839 --> 00:32:19.960
if you have no idea where you stand financially?

00:32:24.619 --> 00:32:29.779
The undisciplined fixes problems when they explode.

00:32:33.200 --> 00:32:37.880
The undisciplined blames the weather, blames

00:32:37.880 --> 00:32:48.119
the customer, blames the economy. Guess who gets

00:32:48.119 --> 00:32:54.700
paid? The disciplined or the undisciplined? It

00:32:54.700 --> 00:33:04.279
is the disciplined every time. The business doesn't

00:33:04.279 --> 00:33:14.660
reward hustle alone. It rewards discipline. Because

00:33:14.660 --> 00:33:19.819
you can be busy and not be profitable. You can

00:33:19.819 --> 00:33:26.839
be busy and not grow a business. Not grow a legacy.

00:33:28.480 --> 00:33:35.450
You can be busy. and not make a profit. It's

00:33:35.450 --> 00:33:43.450
true. You can be busy and not know your profit

00:33:43.450 --> 00:33:47.170
margin, know where you stand, know what's coming

00:33:47.170 --> 00:33:53.190
in, know what's going out. Some guys don't even

00:33:53.190 --> 00:34:02.339
know what they make. We're not just about being

00:34:02.339 --> 00:34:06.339
busy. We're about turning a profit. We're about

00:34:06.339 --> 00:34:15.079
building a solid profit margin. We're about systems

00:34:15.079 --> 00:34:21.000
and processes. We're about growing. We're about

00:34:21.000 --> 00:34:24.619
scaling. We're about taking our business to the

00:34:24.619 --> 00:34:31.090
next level. And none of that will happen if you're

00:34:31.090 --> 00:34:38.929
not disciplined. I was listening to a podcast

00:34:38.929 --> 00:34:49.010
and someone asked Dr. Maxwell, how do you write

00:34:49.010 --> 00:34:56.710
all of those books? And his answer was, I made

00:34:56.710 --> 00:35:04.320
myself get up. one hour earlier. And I can get

00:35:04.320 --> 00:35:14.639
a lot done in one uninterrupted hour. I challenge

00:35:14.639 --> 00:35:20.820
you at the beginning of this season. Sorry, I

00:35:20.820 --> 00:35:23.119
was trying to say season and system at the same

00:35:23.119 --> 00:35:26.239
time. But at the beginning of this season, I

00:35:26.239 --> 00:35:33.780
challenge you. get up one hour earlier. When

00:35:33.780 --> 00:35:37.059
it's the day for me to service my equipment,

00:35:38.320 --> 00:35:44.159
I get up and I go to the shop one hour earlier

00:35:44.159 --> 00:35:48.440
than I do any other day of that week. And I can

00:35:48.440 --> 00:35:54.119
get a lot done before the mowing even starts.

00:35:57.000 --> 00:36:02.260
So be disciplined. Make yourself get up. Make

00:36:02.260 --> 00:36:06.699
yourself go in early. Make yourself consistently

00:36:06.699 --> 00:36:16.900
do what is demanded of you that day. Because

00:36:16.900 --> 00:36:24.519
discipline compounds just like interest. Send

00:36:24.519 --> 00:36:29.599
out five extra invoices. follow up on 10 phone

00:36:29.599 --> 00:36:39.960
calls, improve one system. But over time, those

00:36:39.960 --> 00:36:46.179
habits are created and it develops stronger margins,

00:36:46.960 --> 00:36:54.800
better clients, less chaos, more freedom. You

00:36:54.800 --> 00:36:59.389
see, you don't wake up one day successful. You

00:36:59.389 --> 00:37:03.210
wake up one day realizing that your discipline

00:37:03.210 --> 00:37:12.949
has finally paid off. Running a business is not

00:37:12.949 --> 00:37:21.750
a sprint. It is a marathon. It's not easy, but

00:37:21.750 --> 00:37:28.679
you have to be disciplined enough to do it. Let

00:37:28.679 --> 00:37:33.659
me leave you with this one question. What area

00:37:33.659 --> 00:37:39.500
of your business is costing you dividends because

00:37:39.500 --> 00:37:45.880
you lack discipline? Is it pricing? Know your

00:37:45.880 --> 00:37:50.840
value. Know the perceived outcome that the client

00:37:50.840 --> 00:37:55.769
desires. Is it time management? Are you always

00:37:55.769 --> 00:37:58.110
spinning your wheels and running here and there

00:37:58.110 --> 00:38:01.789
but never getting anything done? Become a better

00:38:01.789 --> 00:38:09.590
time manager. Is it marketing? If you aren't

00:38:09.590 --> 00:38:14.769
marketing now for spring, you're already behind.

00:38:16.550 --> 00:38:22.570
Because spring's success is built in winter's

00:38:22.570 --> 00:38:30.460
cold, chilly months. Is it leadership? Remember,

00:38:31.159 --> 00:38:35.760
if you think you're a leader and no one's following

00:38:35.760 --> 00:38:44.260
you, you're just taking a walk. Identify one

00:38:44.260 --> 00:38:51.699
area this week and commit to discipline. Commit

00:38:51.699 --> 00:38:57.199
to action. Not perfection, just consistency.

00:38:58.380 --> 00:39:02.739
Because remember, dividends are paid according

00:39:02.739 --> 00:39:07.420
to your discipline. You want to make more money?

00:39:07.480 --> 00:39:11.639
Be disciplined. You want new equipment? Be disciplined.

00:39:12.659 --> 00:39:17.800
You want better customers? Be disciplined. You

00:39:17.800 --> 00:39:22.900
want to build a legacy? Be disciplined. Because...

00:39:22.730 --> 00:39:30.369
Dividends are not given to the lazy. Dividends

00:39:30.369 --> 00:39:38.750
are not given to the uninspired. They're given

00:39:38.750 --> 00:39:44.369
to those who are committed, those who are disciplined,

00:39:45.030 --> 00:39:48.909
those who go beyond being motivated. Because

00:39:48.909 --> 00:39:52.880
motivation is a feeling. And if you don't feel

00:39:52.880 --> 00:39:58.840
like it, you just don't do it. Be consistent.

00:39:59.980 --> 00:40:05.360
Be disciplined. And watch the dividends come

00:40:05.360 --> 00:40:11.420
in. If this episode hit home today, share it

00:40:11.420 --> 00:40:18.340
with another lawn care pro who needs it. Make

00:40:18.340 --> 00:40:22.559
sure you subscribe. to the lawn hustle, hit the

00:40:22.559 --> 00:40:26.880
notification button. If you're looking to surround

00:40:26.880 --> 00:40:33.019
yourself with discipline -minded operators, check

00:40:33.019 --> 00:40:36.940
out the lawn hustle mastermind on Facebook. I

00:40:36.940 --> 00:40:42.000
invite you to join the mastermind group. Until

00:40:42.000 --> 00:40:47.159
next time, stay disciplined, stay consistent,

00:40:48.219 --> 00:40:53.139
and keep hustling. Thank you for listening to

00:40:53.139 --> 00:40:53.940
the lawn hustle.
