WEBVTT 00:00:00.000 --> 00:00:03.080 Welcome to Milestone Moments, the show where 00:00:03.080 --> 00:00:05.960 we explore the journeys that lead to success. 00:00:06.599 --> 00:00:10.199 I'm Sheila Slick, your host and founder of Five 00:00:10.199 --> 00:00:13.859 Milestones. In every episode, we will bring you 00:00:13.859 --> 00:00:17.100 insights from the minds of entrepreneurs, leaders 00:00:17.100 --> 00:00:20.800 and experts who will share not just their expertise, 00:00:20.879 --> 00:00:24.120 but the milestone moments that have reshaped 00:00:24.120 --> 00:00:27.059 their journeys and led to significant achievements. 00:00:27.960 --> 00:00:30.359 So if you're looking for motivation, you're in 00:00:30.359 --> 00:00:33.560 the right place. Subscribe now and discover the 00:00:33.560 --> 00:00:40.320 milestones that mark the path to success. Welcome 00:00:40.320 --> 00:00:43.659 to another episode of Milestone Moments in Business 00:00:43.659 --> 00:00:46.560 and Leadership. I'm Sheila Slick, your host. 00:00:46.799 --> 00:00:51.600 And today, my special guest is John Long. John 00:00:51.600 --> 00:00:56.189 is the driving force behind Think AI. where he 00:00:56.189 --> 00:00:59.250 blends his expertise in AI with a passion for 00:00:59.250 --> 00:01:02.509 empowering businesses to achieve transformative 00:01:02.509 --> 00:01:07.090 growth. With a proven ability to simplify complex 00:01:07.090 --> 00:01:11.030 technology, John helps organizations streamline 00:01:11.030 --> 00:01:15.969 operations, boost efficiency, and unlock practical 00:01:15.969 --> 00:01:20.590 AI solutions tailored to their needs. He's a 00:01:20.590 --> 00:01:24.450 sought -after mentor and speaker. And today he's 00:01:24.450 --> 00:01:29.709 going to share his insights on AI. And hopefully 00:01:29.709 --> 00:01:34.109 he'll inspire today's audience and inspire innovation 00:01:34.109 --> 00:01:38.209 and success. Welcome to the show, John. Thank 00:01:38.209 --> 00:01:40.049 you. Great to be with you, Sheila. Great to be 00:01:40.049 --> 00:01:42.349 with your listeners and super excited about our 00:01:42.349 --> 00:01:46.390 discussion today. I am too. So you're known for 00:01:46.390 --> 00:01:49.549 your optimism and your problem -solving skills. 00:01:50.430 --> 00:01:54.989 And obviously innovation because you have a company 00:01:54.989 --> 00:01:57.930 based with AI. So tell me a little bit about 00:01:57.930 --> 00:02:01.010 you and how you got to doing what you do today. 00:02:01.750 --> 00:02:04.230 Yeah, well, a little background on myself. I'm 00:02:04.230 --> 00:02:07.269 a little bit of a hacker. Not a hacker as in 00:02:07.269 --> 00:02:09.889 trying to like, you know, hack into people's 00:02:09.889 --> 00:02:12.069 private information or anything like that. But 00:02:12.069 --> 00:02:15.729 I just figure out how to use tools to achieve 00:02:15.729 --> 00:02:20.580 results. A little background on how we ended 00:02:20.580 --> 00:02:23.020 up where we are today. My business partner and 00:02:23.020 --> 00:02:26.400 I were actually starting a business in a different 00:02:26.400 --> 00:02:28.539 space, not an AI business. It was a tech -related 00:02:28.539 --> 00:02:30.400 business. We have some background in technology. 00:02:30.919 --> 00:02:33.500 And I told him, I said, hey, wouldn't it be great 00:02:33.500 --> 00:02:40.080 if we could use this new AI technology to help 00:02:40.080 --> 00:02:42.159 us with some of our pre -sales, help qualify 00:02:42.159 --> 00:02:45.719 sales? sales leads, schedule them, book calls, 00:02:45.919 --> 00:02:48.020 do some of the prospecting, the things that the 00:02:48.020 --> 00:02:50.560 sales reps hate doing. And he was like, yeah, 00:02:50.580 --> 00:02:52.080 that'd be cool. Let's see if we can find something 00:02:52.080 --> 00:02:54.159 that does that. And so we were searching and 00:02:54.159 --> 00:02:56.000 searching and searching, trying to find tools. 00:02:56.120 --> 00:02:58.159 And we found little bits and pieces. We found 00:02:58.159 --> 00:03:00.000 tools that could do emails. We found tools that 00:03:00.000 --> 00:03:02.340 could do text messages. We found all these different 00:03:02.340 --> 00:03:04.240 bits and pieces, but we couldn't find something 00:03:04.240 --> 00:03:07.259 that did it all. And finally, I went to him one 00:03:07.259 --> 00:03:08.840 day and I said, I don't think what we're looking 00:03:08.840 --> 00:03:11.460 for exists. I think if we want it, we have to 00:03:11.460 --> 00:03:14.069 build it. And his background is in product development. 00:03:14.610 --> 00:03:16.849 He's been a product developer, software product 00:03:16.849 --> 00:03:18.669 developer for years and years. He's like, yeah, 00:03:18.750 --> 00:03:21.770 we can build something. Let's do it. So we dove 00:03:21.770 --> 00:03:23.889 in and started building this thing. Anyway, we 00:03:23.889 --> 00:03:27.000 built this tool. And once it was done, we looked 00:03:27.000 --> 00:03:28.819 at each other and we said, this tool is better 00:03:28.819 --> 00:03:32.599 than our business. And we were talking to people 00:03:32.599 --> 00:03:34.360 about AI, talking to people about what we were 00:03:34.360 --> 00:03:37.199 building. And we found that we were having more 00:03:37.199 --> 00:03:39.460 conversations about this tool we were building 00:03:39.460 --> 00:03:41.819 for our business than we were having about our 00:03:41.819 --> 00:03:44.960 business itself. And so we shifted. We had a 00:03:44.960 --> 00:03:48.639 big pivot moment and said, hey, AI is coming. 00:03:48.740 --> 00:03:52.379 It's here. We should go all in on this. And so 00:03:52.379 --> 00:03:56.180 we... kind of a bold move, scrapped everything 00:03:56.180 --> 00:03:59.180 we were working on and said, AI is it. Let's 00:03:59.180 --> 00:04:01.699 push this AI tool that we've been building. And 00:04:01.699 --> 00:04:05.219 that's how we ended up where we are today. So 00:04:05.219 --> 00:04:07.659 what exactly is the tool? Let's get into that. 00:04:08.120 --> 00:04:12.360 Yeah. So it's an AI employee is probably the 00:04:12.360 --> 00:04:14.240 best way to describe it. It's a communications 00:04:14.240 --> 00:04:19.259 agent. And so our AI employee can make and receive 00:04:19.259 --> 00:04:21.600 phone calls, send and receive texts, emails. 00:04:21.819 --> 00:04:24.500 It can hold meetings with people, answering questions 00:04:24.500 --> 00:04:27.779 or gathering information. It can schedule meetings, 00:04:28.079 --> 00:04:31.500 does all the reminders and things. And there 00:04:31.500 --> 00:04:34.000 are some tools out there that do those same sorts 00:04:34.000 --> 00:04:37.920 of things. Where we differentiate is we get very 00:04:37.920 --> 00:04:41.040 customized in what we do. So we're working with 00:04:41.040 --> 00:04:45.480 some... What's a good example? I'll give you 00:04:45.480 --> 00:04:47.439 this one. We work with some windshield auto glass 00:04:47.439 --> 00:04:50.579 replacement companies. And our AI tool can have 00:04:50.579 --> 00:04:52.459 a conversation with someone that calls in and 00:04:52.459 --> 00:04:55.060 we can gather the make model year of their car. 00:04:55.240 --> 00:04:58.060 It can go in and then look up the types of glass 00:04:58.060 --> 00:05:00.060 that are available for that particular model. 00:05:00.379 --> 00:05:03.050 It can describe and have a. A little bit of kind 00:05:03.050 --> 00:05:04.889 of a sales conversation with them about, well, 00:05:04.910 --> 00:05:06.310 here's the different options that are available. 00:05:06.449 --> 00:05:08.410 What do you want? Do you want the one with, you 00:05:08.410 --> 00:05:10.769 know, with the defrost built into it or no? And 00:05:10.769 --> 00:05:12.949 right. It has this conversation. Then it can 00:05:12.949 --> 00:05:15.350 price it. It can book the appointment, collect 00:05:15.350 --> 00:05:18.550 the money, schedule everything, order the equipment 00:05:18.550 --> 00:05:23.250 or the glass and does it all. Does it all right. 00:05:23.850 --> 00:05:26.629 So, you know, we're getting more and more niche 00:05:26.629 --> 00:05:30.389 in different things, but it essentially is allowing 00:05:30.389 --> 00:05:35.779 businesses to take. the repetitive, mundane kind 00:05:35.779 --> 00:05:39.120 of work -related tasks of their business and 00:05:39.120 --> 00:05:42.600 put that on AI and allow their employees to focus 00:05:42.600 --> 00:05:44.800 on the things that really matter, right? The 00:05:44.800 --> 00:05:47.199 things that the employees love doing, the things 00:05:47.199 --> 00:05:50.240 that really make money. I think for most people, 00:05:50.279 --> 00:05:53.300 if you look at where we spend our time, and this 00:05:53.300 --> 00:05:58.459 is especially true in sales, but it... It has 00:05:58.459 --> 00:06:01.519 some validity across the board. If you look at 00:06:01.519 --> 00:06:04.120 what you really are spending your time doing 00:06:04.120 --> 00:06:07.300 and what you actually get paid to do, what your 00:06:07.300 --> 00:06:12.319 job is, we have this imbalance. And it's like 00:06:12.319 --> 00:06:15.519 an 80 -20, maybe even more, right? Where 20 % 00:06:15.519 --> 00:06:17.920 of your time is spent doing what actually makes 00:06:17.920 --> 00:06:20.899 you money and 80 % of your time is spent doing 00:06:20.899 --> 00:06:24.610 all the other stuff. And so our goal as a business, 00:06:24.670 --> 00:06:27.990 our mission is to help people save billions of 00:06:27.990 --> 00:06:31.170 hours by helping them to do better work and less 00:06:31.170 --> 00:06:33.990 busy work, focusing on those things that truly 00:06:33.990 --> 00:06:36.610 matter in their business, truly matter in their 00:06:36.610 --> 00:06:41.029 job and taking that kind of mundane, heavy kind 00:06:41.029 --> 00:06:46.470 of stuff off their plate. So before the podcast 00:06:46.470 --> 00:06:50.050 began, I had told you I had been going back in 00:06:50.050 --> 00:06:53.379 a coding and I had built a tool. And a lot of 00:06:53.379 --> 00:06:58.259 people are skeptical when, or perhaps scared, 00:06:58.459 --> 00:07:03.879 either AI is coming after my job or I'm not leveraging 00:07:03.879 --> 00:07:08.319 AI. They're very doubtful. So since you are known 00:07:08.319 --> 00:07:12.720 for your optimism, can you give us your thoughts 00:07:12.720 --> 00:07:19.560 about using this AI? and embracing it and the 00:07:19.560 --> 00:07:23.079 quality, the output, right? Because to a certain 00:07:23.079 --> 00:07:26.220 degree, I think the AI is also more reliable 00:07:26.220 --> 00:07:29.040 because it's a repetitive process. So you're 00:07:29.040 --> 00:07:31.379 going to be getting, you know, once it's coded 00:07:31.379 --> 00:07:35.279 and you have those results, you know, it's going 00:07:35.279 --> 00:07:38.079 to be more consistent than a human. Sure. And 00:07:38.079 --> 00:07:42.300 I will tell you this, AI is coming for jobs. 00:07:42.680 --> 00:07:45.079 And I'm not trying to sugarcoat it. It is. It 00:07:45.079 --> 00:07:48.199 is coming for jobs. Now, the beautiful part, 00:07:48.300 --> 00:07:50.040 though, is those people that are listening to 00:07:50.040 --> 00:07:52.000 your podcast, they've got a heads up, right? 00:07:52.180 --> 00:07:54.579 Just like computers came for jobs, just like 00:07:54.579 --> 00:07:57.560 cars came for jobs, just like, you know, all 00:07:57.560 --> 00:07:59.740 sorts of technology advancements have come for 00:07:59.740 --> 00:08:04.800 jobs. And so those that understand it are able 00:08:04.800 --> 00:08:08.500 to use it as a tool. Right. There's a famous 00:08:08.500 --> 00:08:10.740 saying that AI is not going to take your job. 00:08:10.800 --> 00:08:13.000 Someone who knows how to use AI is going to take 00:08:13.000 --> 00:08:14.660 your job. Right. We've we've heard that before. 00:08:15.439 --> 00:08:19.699 So be the person that knows how to use AI. Right. 00:08:20.819 --> 00:08:23.519 And use it as a tool. We like to think of AI 00:08:23.519 --> 00:08:28.259 more like the Iron Man suit. Right. Be the Tony 00:08:28.259 --> 00:08:31.160 Stark that understands how to use the Iron Man 00:08:31.160 --> 00:08:34.889 suit and you become a superhero. You become someone 00:08:34.889 --> 00:08:38.230 that is able to do 10 times more than the average 00:08:38.230 --> 00:08:41.710 person because you know how to use the tools 00:08:41.710 --> 00:08:44.809 that are available to you. And so, you know, 00:08:44.809 --> 00:08:47.879 I think that. Those that stick their head in 00:08:47.879 --> 00:08:49.860 the sand and say, nope, it's not happening, it's 00:08:49.860 --> 00:08:52.379 not happening, they're the ones that will become 00:08:52.379 --> 00:08:55.240 victims to AI taking their jobs. And they'll 00:08:55.240 --> 00:08:56.659 have to go and figure out how to do something 00:08:56.659 --> 00:08:59.440 different or new or retool, right? But those 00:08:59.440 --> 00:09:02.080 that learn how to use AI are going to be the 00:09:02.080 --> 00:09:06.360 ones leading AI teams, teams of AI agents and 00:09:06.360 --> 00:09:08.639 things like that, because they understand it. 00:09:09.659 --> 00:09:14.139 Well, so at Think AI. Now that I know what your 00:09:14.139 --> 00:09:17.059 tool does, what industries does it serve? I know 00:09:17.059 --> 00:09:20.600 you use as an example a windshield. I don't know 00:09:20.600 --> 00:09:22.759 if it's a manufacturer or replacement company. 00:09:22.840 --> 00:09:25.480 Is this a small business like a mom and pop shop 00:09:25.480 --> 00:09:29.159 or is this like a national brand? Yeah, so that 00:09:29.159 --> 00:09:32.539 particular example can scale, right? Anybody 00:09:32.539 --> 00:09:35.519 that's in the windshield glass replacement business 00:09:35.519 --> 00:09:38.860 could certainly use our tool. But we work with 00:09:38.860 --> 00:09:41.100 all sorts of companies on all sorts of industries. 00:09:42.590 --> 00:09:46.230 We do a lot with the auto. We do a lot with home 00:09:46.230 --> 00:09:48.690 services. So like plumbing, heating, air conditioning, 00:09:48.830 --> 00:09:52.629 really those that are needing to schedule meetings, 00:09:52.889 --> 00:09:56.190 those that are needing to answer questions, qualify 00:09:56.190 --> 00:10:00.350 sales opportunities. Those are some of the folks 00:10:00.350 --> 00:10:02.169 that are using our tools and getting the biggest 00:10:02.169 --> 00:10:04.769 bang for their benefit out of it. We've got another 00:10:04.769 --> 00:10:07.320 customer as an example, just to kind of. share 00:10:07.320 --> 00:10:11.139 a few thoughts. They are a TV hanging business. 00:10:11.220 --> 00:10:14.419 They hang TVs. And you might think about that 00:10:14.419 --> 00:10:16.860 and go, well, that's not a very big business. 00:10:17.019 --> 00:10:20.100 These guys have hung 30 ,000 TVs in the last 00:10:20.100 --> 00:10:25.059 17 years. They've got 16 trucks out on the road. 00:10:25.700 --> 00:10:28.179 It's not a large business, but it's not a small 00:10:28.179 --> 00:10:32.289 solopreneur business. They had us create an AI 00:10:32.289 --> 00:10:34.549 agent to help them with their sales and phone 00:10:34.549 --> 00:10:39.889 calls, following up with old dead leads. Leads 00:10:39.889 --> 00:10:42.669 that they weren't doing anything with. And they 00:10:42.669 --> 00:10:44.350 were like, there may be some opportunity there. 00:10:44.409 --> 00:10:47.210 Let's see if AI can do anything. On day number 00:10:47.210 --> 00:10:49.409 one, we turned the agent on. On day number one, 00:10:49.409 --> 00:10:51.429 it booked four new appointments for them. The 00:10:51.429 --> 00:10:53.809 first week, it booked 30 new appointments for 00:10:53.809 --> 00:10:56.389 them. It's changing their business. They're having 00:10:56.389 --> 00:10:59.190 to hire people to handle the increase in workload. 00:11:01.690 --> 00:11:05.669 So that's a beautiful... example of how AI is 00:11:05.669 --> 00:11:08.090 actually creating jobs because it's making the 00:11:08.090 --> 00:11:10.950 business more efficient. It's making the business 00:11:10.950 --> 00:11:13.450 more money. It's allowing them to grow and expand 00:11:13.450 --> 00:11:16.870 in the right places, right? They make their money 00:11:16.870 --> 00:11:19.590 by hanging TVs on walls. And so the more TVs 00:11:19.590 --> 00:11:21.110 that they can hang on the wall, the more money 00:11:21.110 --> 00:11:23.590 they make, not the more phone calls they take, 00:11:23.629 --> 00:11:28.570 right? And so we handle the 80 % that doesn't 00:11:28.570 --> 00:11:30.509 make money and allow them to do the 20 % that 00:11:30.509 --> 00:11:34.000 really does. So it's a custom solution, business 00:11:34.000 --> 00:11:36.559 by business, you build them their own custom 00:11:36.559 --> 00:11:39.779 solution. It's not a website where I go and I 00:11:39.779 --> 00:11:43.519 say I'm in this industry, you know, maybe Sheila's 00:11:43.519 --> 00:11:47.000 safety services and then say, well, here's what 00:11:47.000 --> 00:11:49.580 I need to get done. Yeah. So we'll customize 00:11:49.580 --> 00:11:52.940 to Sheila's safety services. Yeah. We sit down 00:11:52.940 --> 00:11:54.620 with the business owners or business leaders 00:11:54.620 --> 00:11:57.100 and we say, OK, help us understand your processes. 00:11:57.200 --> 00:11:59.139 Help us understand your way of doing business. 00:11:59.240 --> 00:12:01.779 And we'll build an agent that supports you in 00:12:01.779 --> 00:12:08.000 that way. I love that. So what is your next milestone? 00:12:09.580 --> 00:12:15.320 Our next milestone is this. We are getting more 00:12:15.320 --> 00:12:18.080 niche in certain industries where we will be 00:12:18.080 --> 00:12:22.980 able to help at scale. Right. It's tricky to 00:12:22.980 --> 00:12:27.220 do custom and scale. Right. And so we've we've 00:12:27.220 --> 00:12:30.139 mastered the art of custom building agents. And 00:12:30.139 --> 00:12:33.080 we do that every day for people where we allow 00:12:33.080 --> 00:12:36.000 them to tell us what they're wanting. And it 00:12:36.000 --> 00:12:39.019 is so fun to see the eyes light up when they 00:12:39.019 --> 00:12:41.559 go, oh, my gosh, that's my agent. Wow. And that's 00:12:41.559 --> 00:12:43.909 like. this pride, right? They're like, oh, I 00:12:43.909 --> 00:12:47.429 have a new baby, right? And that's really fun. 00:12:47.590 --> 00:12:50.450 But our next goal is to be able to help at scale. 00:12:50.889 --> 00:12:53.870 So we're going deep in certain industries and 00:12:53.870 --> 00:12:56.730 really, truly digging into those industries, 00:12:56.870 --> 00:12:58.889 how they work, how to make them the most efficient, 00:12:58.970 --> 00:13:02.649 and then going very wide, very quickly in those 00:13:02.649 --> 00:13:05.710 industries. So do you have a certain number, 00:13:05.850 --> 00:13:07.409 something that you're going to hold yourself 00:13:07.409 --> 00:13:10.090 accountable? This is what I'm aiming for. A thousand 00:13:10.090 --> 00:13:16.049 businesses. Yeah, so we'll be at a thousand customers 00:13:16.049 --> 00:13:18.049 by the end of this year. That's our next big 00:13:18.049 --> 00:13:22.350 milestone. Okay, I love it. You've said it out 00:13:22.350 --> 00:13:24.610 loud. You're one step closer to getting there. 00:13:25.149 --> 00:13:28.570 Perhaps maybe even build an agent that can make 00:13:28.570 --> 00:13:31.049 your other agents, right? I don't know much about 00:13:31.049 --> 00:13:35.139 machine learning. did program this with the AI 00:13:35.139 --> 00:13:37.779 and it just, they gave me superpowers because 00:13:37.779 --> 00:13:41.179 it was like a whole infrastructure that perhaps 00:13:41.179 --> 00:13:43.600 I couldn't have built 10 years ago. So anyway, 00:13:43.980 --> 00:13:47.460 and at the rate that, you know, it keeps changing, 00:13:47.539 --> 00:13:50.600 I'm sure the whole panorama will be way different 00:13:50.600 --> 00:13:54.940 next year, but maybe an agent that programs the 00:13:54.940 --> 00:13:58.259 custom agents for you. Yeah, we do use agents 00:13:58.259 --> 00:14:00.440 already. We use agents to build our agents. We 00:14:00.440 --> 00:14:03.340 use automation to build our agents. And yeah, 00:14:03.940 --> 00:14:07.220 it's amazing to see the way technology is able 00:14:07.220 --> 00:14:11.480 to stack. And we are our first customer. So we 00:14:11.480 --> 00:14:13.600 make sure that if we are going to offer anything 00:14:13.600 --> 00:14:15.559 to a business, it's something that we have used, 00:14:15.639 --> 00:14:18.480 we've tested, we've proven it. We know that it 00:14:18.480 --> 00:14:20.220 works because it's worked for us. And then we 00:14:20.220 --> 00:14:23.559 help others to employ that same technology. So 00:14:23.559 --> 00:14:26.000 if you want to leave our audience with... One 00:14:26.000 --> 00:14:30.600 key piece of advice regarding AI technology innovation, 00:14:30.980 --> 00:14:33.700 what would that be? I would say this. Don't be 00:14:33.700 --> 00:14:36.120 scared of it. Don't be scared of it. You know, 00:14:36.120 --> 00:14:38.700 25 years ago, people were scared of the Internet. 00:14:39.500 --> 00:14:41.980 15 years ago, people were scared of smartphones. 00:14:43.259 --> 00:14:45.700 You know, there have been technology innovations 00:14:45.700 --> 00:14:50.200 that have come out for, you know, years and years 00:14:50.200 --> 00:14:53.440 and years and years that initially we are scared 00:14:53.440 --> 00:14:57.000 of. And fairly quickly, they become indispensable. 00:14:57.639 --> 00:15:01.419 I think most of us, if we left our cell phone 00:15:01.419 --> 00:15:03.539 at home, our smartphone at home that day, we 00:15:03.539 --> 00:15:04.980 would feel like we were naked. We were like, 00:15:05.019 --> 00:15:06.480 oh my gosh, what am I going to do? I don't have 00:15:06.480 --> 00:15:09.419 my cell phone with me, right? Where that technology 00:15:09.419 --> 00:15:12.559 has become indispensable. Same with the Internet. 00:15:12.700 --> 00:15:14.559 When the Internet, you know, the Wi -Fi shuts 00:15:14.559 --> 00:15:17.039 down. I don't know about your house, but my house, 00:15:17.100 --> 00:15:20.480 everyone's like, we can't do anything. And I'm 00:15:20.480 --> 00:15:22.480 like, it's just the Wi -Fi that's down, you guys. 00:15:22.559 --> 00:15:23.980 And they're like, yeah, but we can't. And the 00:15:23.980 --> 00:15:25.639 list goes on and on and on of all the things 00:15:25.639 --> 00:15:27.840 they can't do. Right. It's become indispensable. 00:15:28.659 --> 00:15:31.720 That is where AI is going. And it's going there 00:15:31.720 --> 00:15:36.000 very, very quickly. And so the idea of of shying 00:15:36.000 --> 00:15:39.279 away from it is a foolish idea. Dive in, learn 00:15:39.279 --> 00:15:41.779 it, understand it, allow it to become part of 00:15:41.779 --> 00:15:43.639 your life because it's going to be here with 00:15:43.639 --> 00:15:48.440 us for as long as we are around. So for anyone 00:15:48.440 --> 00:15:51.320 that wants to get a hold or learn more about 00:15:51.320 --> 00:15:58.639 Think AI, it's spelled T -H -Y -N -K dot A -I. 00:15:58.779 --> 00:16:01.039 Do you want to leave any other contact information? 00:16:01.299 --> 00:16:03.820 I'll also leave it in the comments. Yeah, you're 00:16:03.820 --> 00:16:06.139 welcome to visit our website. On our website, 00:16:06.299 --> 00:16:08.019 you can click on a button to actually interact 00:16:08.019 --> 00:16:09.879 with one of our agents so you can talk to them, 00:16:09.960 --> 00:16:12.559 text them, email them. So feel free to do that. 00:16:12.860 --> 00:16:15.460 You're also always welcome to hit me up on LinkedIn. 00:16:15.480 --> 00:16:17.019 I'm pretty active on LinkedIn and would love 00:16:17.019 --> 00:16:19.019 to connect with everybody that's out there. And 00:16:19.019 --> 00:16:21.080 if there's a way for us to help you, we'd love 00:16:21.080 --> 00:16:24.659 to do it. Well, I may go in and try out the bot. 00:16:24.840 --> 00:16:30.220 Just say hi. She was safety services. Well, thank 00:16:30.220 --> 00:16:33.100 you so much for your time today. Yeah. Thank 00:16:33.100 --> 00:16:35.320 you, Sheila. Sure. Appreciate it. And looking 00:16:35.320 --> 00:16:37.620 forward to communicating and connecting with 00:16:37.620 --> 00:16:40.200 some of your listeners too. So thank you. And 00:16:40.200 --> 00:16:42.860 thank you all for tuning in to another episode 00:16:42.860 --> 00:16:45.419 of Milestone Moments in Business and Leadership. 00:16:45.799 --> 00:16:46.980 Until next time.