WEBVTT 00:00:00.000 --> 00:00:03.080 Welcome to Milestone Moments, the show where 00:00:03.080 --> 00:00:05.960 we explore the journeys that lead to success. 00:00:06.599 --> 00:00:10.199 I'm Sheila Slick, your host and founder of Five 00:00:10.199 --> 00:00:13.859 Milestones. In every episode, we will bring you 00:00:13.859 --> 00:00:17.100 insights from the minds of entrepreneurs, leaders 00:00:17.100 --> 00:00:20.800 and experts who will share not just their expertise, 00:00:20.879 --> 00:00:24.120 but the milestone moments that have reshaped 00:00:24.120 --> 00:00:27.059 their journeys and led to significant achievements. 00:00:27.960 --> 00:00:30.379 So if you're looking for motivation, you're in 00:00:30.379 --> 00:00:33.560 the right place. Subscribe now and discover the 00:00:33.560 --> 00:00:40.939 milestones that mark the path to success. Welcome 00:00:40.939 --> 00:00:44.579 to another episode of Milestone Moments in Business 00:00:44.579 --> 00:00:47.659 and Leadership. I'm Sheila Slick, your host. 00:00:47.880 --> 00:00:53.960 And today, my special guest from Japan is Annabelle 00:00:53.960 --> 00:00:59.179 Sugimoto. She is a multilingual AI consultant 00:00:59.179 --> 00:01:04.040 and educator. Annabelle holds a master's degree 00:01:04.040 --> 00:01:07.500 in linguistics and computer science, and she 00:01:07.500 --> 00:01:12.659 has many years of experience in AI and NLP. She 00:01:12.659 --> 00:01:15.739 uses her skills to bridge the gap between technical 00:01:15.739 --> 00:01:19.280 AI concepts and practical business solutions. 00:01:20.280 --> 00:01:23.579 Annabelle creates training initiatives and AI 00:01:23.579 --> 00:01:27.420 -driven strategies that empower businesses to 00:01:27.420 --> 00:01:31.180 embrace digital transformation. She basically 00:01:31.180 --> 00:01:34.420 makes artificial intelligence approachable for 00:01:34.420 --> 00:01:38.719 all. Welcome to the show, Annabelle. Thank you 00:01:38.719 --> 00:01:41.239 very much, Celia. Thank you for having me. Thank 00:01:41.239 --> 00:01:44.719 you for the very kind introduction. So I'm thrilled 00:01:44.719 --> 00:01:48.200 to actually be able to have you on the show and 00:01:48.200 --> 00:01:52.579 talk about... AI. So you have a master's degree 00:01:52.579 --> 00:01:55.400 in linguistics. Maybe you can help explain that 00:01:55.400 --> 00:01:57.879 to me. I totally understand that with computer 00:01:57.879 --> 00:02:01.459 science, you know, you have the ability to program. 00:02:02.060 --> 00:02:07.379 So how did you get to where you are today with 00:02:07.379 --> 00:02:13.039 AI if AI is still kind of new, right? It's just 00:02:13.039 --> 00:02:17.400 disrupting. Yeah, that's the thing. It's disrupting. 00:02:18.969 --> 00:02:22.610 growing very naturally but that's what I've tried 00:02:22.610 --> 00:02:26.289 to do I began studying linguistics and moved 00:02:26.289 --> 00:02:30.090 into computer science later in the degree and 00:02:30.090 --> 00:02:35.469 from there went into AI roles kind of basic things 00:02:35.469 --> 00:02:40.169 that connected linguistics and AI and moved from 00:02:40.169 --> 00:02:42.409 there trying to evolve with the skills I had 00:02:42.409 --> 00:02:46.879 so it's brought me to combining teaching experience 00:02:46.879 --> 00:02:50.020 with AI experience, some consulting experience, 00:02:50.300 --> 00:02:55.300 and now here I am consulting with AI. So linguistics, 00:02:55.319 --> 00:02:59.680 can you help me understand that? It's the study 00:02:59.680 --> 00:03:02.780 of languages. It's a very broad field. I was 00:03:02.780 --> 00:03:06.139 working in historical linguistics, actually, 00:03:06.300 --> 00:03:09.520 of Old English, Beowulf, that kind of thing. 00:03:09.659 --> 00:03:13.539 But I shifted. I felt like I wasn't moving forward 00:03:13.539 --> 00:03:16.330 there. The natural language processing really 00:03:16.330 --> 00:03:22.870 inspired me to move forward. So it's human language 00:03:22.870 --> 00:03:25.990 and now computer language, AI language, correct? 00:03:26.629 --> 00:03:28.949 Yes, exactly, and finding the middle ground. 00:03:29.370 --> 00:03:36.129 Now help me understand NLP. So NLP stands for 00:03:36.129 --> 00:03:39.969 natural language processing, and that's what 00:03:39.969 --> 00:03:46.680 the bridge is there. Human languages also helping 00:03:46.680 --> 00:03:49.919 computers to understand human languages and to 00:03:49.919 --> 00:03:54.120 thought back at us. OK, so now that I understand 00:03:54.120 --> 00:03:59.219 you're a pro with computers, but you also are 00:03:59.219 --> 00:04:03.719 a pro with human language. And today you're bridging 00:04:03.719 --> 00:04:08.659 that gap. So what are the top three challenges 00:04:08.659 --> 00:04:13.020 that you see? individuals, whether they're professionals 00:04:13.020 --> 00:04:17.540 or small businesses, are having with this adaptation 00:04:17.540 --> 00:04:23.839 to AI? So I'd say the top three ones involve 00:04:23.839 --> 00:04:28.740 misconceptions, really. So the idea that AI will 00:04:28.740 --> 00:04:32.680 replace jobs really frightens people. It puts 00:04:32.680 --> 00:04:36.899 them off trying to involve it in any way. When 00:04:36.899 --> 00:04:40.910 really it's there to enhance. What we do already 00:04:40.910 --> 00:04:44.850 to automate repetitive tasks and free up time 00:04:44.850 --> 00:04:47.829 for the important things like strategy, which 00:04:47.829 --> 00:04:51.170 small businesses really need to focus on. That's 00:04:51.170 --> 00:04:54.410 their focus as they grow. And AI can help free 00:04:54.410 --> 00:04:59.990 up time for that. Second, the idea that AI is 00:04:59.990 --> 00:05:04.870 only for big tech companies. It helps small businesses 00:05:04.870 --> 00:05:07.870 save time. And it increases efficiency, which 00:05:07.870 --> 00:05:10.970 is so important when you've not got huge groups 00:05:10.970 --> 00:05:14.750 of people to throw time and money at pointless 00:05:14.750 --> 00:05:19.610 tasks. And finally, the idea that you need a 00:05:19.610 --> 00:05:23.550 whole tech team to begin with AI. There are no 00:05:23.550 --> 00:05:27.310 code tools which exist. It's so accessible if 00:05:27.310 --> 00:05:31.509 you take the right approach. So the takeaway 00:05:31.509 --> 00:05:35.920 would be that small businesses can... Begin by 00:05:35.920 --> 00:05:39.939 finding small pain points and addressing those, 00:05:40.079 --> 00:05:43.920 finding some confidence with AI, and then growing 00:05:43.920 --> 00:05:51.120 and building on that. What are three solutions 00:05:51.120 --> 00:05:56.259 that someone should immediately implement in 00:05:56.259 --> 00:06:02.500 their business? Well, I'd say the first solution 00:06:02.500 --> 00:06:08.889 is about... bridging the AI literacy gap. What 00:06:08.889 --> 00:06:11.930 I do is not about turning everyone into a programmer. 00:06:12.110 --> 00:06:16.089 It's about helping people to understand what 00:06:16.089 --> 00:06:20.050 AI is and just getting a basic foundation in 00:06:20.050 --> 00:06:24.269 that. On a really simple level, what it is and 00:06:24.269 --> 00:06:29.810 what it does is a great first step. The next 00:06:29.810 --> 00:06:33.470 step would be to find what the pain points are. 00:06:34.029 --> 00:06:37.829 specifically within your team again that's something 00:06:37.829 --> 00:06:41.730 i help with in consultations finding out what 00:06:41.730 --> 00:06:44.129 are the repetitive tasks the time -consuming 00:06:44.129 --> 00:06:50.290 things and making an effort to find what tools 00:06:50.290 --> 00:06:54.870 you can find to making an effort to find which 00:06:54.870 --> 00:06:58.290 tools are necessary for your team and not pushing 00:06:58.290 --> 00:07:00.769 tech for the sake of it but finding the necessary 00:07:00.769 --> 00:07:09.870 items A final thing is beginning slowly. Sowing 00:07:09.870 --> 00:07:13.509 things in to companies across the board, automating 00:07:13.509 --> 00:07:17.350 everything. The biggest thing is that it's scary. 00:07:17.790 --> 00:07:19.970 If you're not comfortable with it, it's really 00:07:19.970 --> 00:07:22.990 off -putting and it can feel like jobs are being 00:07:22.990 --> 00:07:27.449 replaced and all of those big scary phrases that 00:07:27.449 --> 00:07:29.990 are out there across LinkedIn. No one's going 00:07:29.990 --> 00:07:34.040 to have a job in two years' time. It's just not 00:07:34.040 --> 00:07:37.060 true, but you need to get comfortable with it 00:07:37.060 --> 00:07:42.399 to understand that. What will happen if we don't 00:07:42.399 --> 00:07:46.019 get out of our comfort zones and begin to adapt 00:07:46.019 --> 00:07:50.300 some of these technologies in our businesses? 00:07:50.360 --> 00:07:56.120 And how quickly do we need to do so? Well, the 00:07:56.120 --> 00:07:59.800 timeline is beyond my expertise. Things change 00:07:59.800 --> 00:08:02.779 so quickly that it could be... Next week, it 00:08:02.779 --> 00:08:05.939 could be 10 years. No one really knows because 00:08:05.939 --> 00:08:09.220 things are exponentially changing and evolving. 00:08:10.120 --> 00:08:13.279 That's what you also need to do. Teams and businesses 00:08:13.279 --> 00:08:18.680 need to evolve with AI. And instead of fearing 00:08:18.680 --> 00:08:21.899 the change, using it as an opportunity to redefine 00:08:21.899 --> 00:08:24.639 what they do and what their roles are within 00:08:24.639 --> 00:08:28.879 the company. Finding the gap. where things can 00:08:28.879 --> 00:08:34.879 be used and applying AI. It's so necessary. And 00:08:34.879 --> 00:08:39.159 those repetitive tasks will be done by people 00:08:39.159 --> 00:08:43.620 who will feel like they're robots already. And 00:08:43.620 --> 00:08:45.879 it's not necessary. Those people doing unnecessary 00:08:45.879 --> 00:08:49.139 things can go off and really use their skills 00:08:49.139 --> 00:08:51.559 in unique ways. They won't be replaced in that 00:08:51.559 --> 00:08:55.539 sense. They won't lose a job entirely. So they 00:08:55.539 --> 00:08:59.340 really need to adapt. businesses can't just watch 00:08:59.340 --> 00:09:02.820 it happen. Industries are being completely changed 00:09:02.820 --> 00:09:06.460 and shifted. And you can't avoid that, unfortunately. 00:09:07.919 --> 00:09:11.080 I'm seeing it a lot being used in sales, right? 00:09:11.200 --> 00:09:15.480 We've got these automated bots that will reply 00:09:15.480 --> 00:09:19.639 on your behalf. Sometimes I do feel you're able 00:09:19.639 --> 00:09:22.759 to spot them, right? We're not there yet. Customer 00:09:22.759 --> 00:09:27.370 service. I normally am trying to talk to agent, 00:09:27.509 --> 00:09:32.230 talk to human agent, because they're not quite 00:09:32.230 --> 00:09:36.350 there yet. And so it becomes more frustrating 00:09:36.350 --> 00:09:42.450 from the end user. I have also seen it in accounting, 00:09:42.730 --> 00:09:45.370 where you no longer have to handwrite all of 00:09:45.370 --> 00:09:49.929 your invoices and your expenses. That can all 00:09:49.929 --> 00:09:53.409 be automated from the very moment that you send 00:09:53.409 --> 00:09:58.470 out. an estimate. And I've seen that workflow 00:09:58.470 --> 00:10:01.450 and that process and I've implemented some of 00:10:01.450 --> 00:10:06.230 these. But beyond that, what other examples can 00:10:06.230 --> 00:10:09.029 you give me where you think you can implement 00:10:09.029 --> 00:10:13.629 and take that step today simply by starting with 00:10:13.629 --> 00:10:17.090 this one task that you can automate? There are 00:10:17.090 --> 00:10:19.529 some really simple things depending on what you 00:10:19.529 --> 00:10:23.990 need within your team. Things like creating meeting 00:10:23.990 --> 00:10:29.850 notes, creating simple content for a web page 00:10:29.850 --> 00:10:35.649 or a social media. Small things that people without 00:10:35.649 --> 00:10:40.070 coding can just plug into ChatGPT or Gemini or 00:10:40.070 --> 00:10:42.470 Claude, some of these new things that are coming 00:10:42.470 --> 00:10:47.649 out and see what it splits out. I'd say another 00:10:47.649 --> 00:10:53.009 one which works very well is organizing the workflow. 00:10:53.330 --> 00:10:57.350 There are things like Zapier, which can help 00:10:57.350 --> 00:11:00.470 organize the workflow and sort out those repetitive 00:11:00.470 --> 00:11:03.350 tasks, which don't need any training at all. 00:11:03.750 --> 00:11:07.929 It's generative AI, but not in the same way people 00:11:07.929 --> 00:11:12.509 think necessarily. It's more about helping with 00:11:12.509 --> 00:11:16.289 workflow, being a tool that assists people. It's 00:11:16.289 --> 00:11:18.490 something that people can use rather than something 00:11:18.490 --> 00:11:22.899 which is affecting the people. I pronounce it 00:11:22.899 --> 00:11:26.820 Zapier, not Zapier. I'd have to look. Well, sincerely, 00:11:26.980 --> 00:11:30.639 you can probably correct me if I'm saying it 00:11:30.639 --> 00:11:33.840 wrong, but that's actually the first time I wanted 00:11:33.840 --> 00:11:37.620 to explore my first automation was setting up 00:11:37.620 --> 00:11:42.419 some zaps. The problem was that what I had wanted 00:11:42.419 --> 00:11:46.559 to do, the output required some tweaks. So instead 00:11:46.559 --> 00:11:49.779 of just saying, if this happens and that happens. 00:11:50.590 --> 00:11:55.009 I needed to then take a few steps to clean up 00:11:55.009 --> 00:12:01.129 the text before it happened. And those conditional 00:12:01.129 --> 00:12:04.649 statements that we learn back when we're in school 00:12:04.649 --> 00:12:07.309 in math, if this happens, then that happens, 00:12:07.470 --> 00:12:13.409 is part of being able to use these apps. And 00:12:13.409 --> 00:12:15.889 I don't know if it's not in your comfort zone, 00:12:16.149 --> 00:12:20.600 what would you say would be a good tool? to start 00:12:20.600 --> 00:12:25.019 getting comfortable using software like Zapier. 00:12:26.559 --> 00:12:31.120 That is the thing. The reason people like me 00:12:31.120 --> 00:12:34.500 exist is partly to introduce AI and introduce 00:12:34.500 --> 00:12:38.279 some of those concepts of conditional formatting 00:12:38.279 --> 00:12:42.539 and how to phrase what you want to get the right 00:12:42.539 --> 00:12:46.990 thing back. Putting in the props is... It's something 00:12:46.990 --> 00:12:49.610 humans need to do. It's why there needs to be 00:12:49.610 --> 00:12:54.049 someone on this end. But it's really important 00:12:54.049 --> 00:12:57.049 and has a big effect on what comes out at the 00:12:57.049 --> 00:13:01.529 end of it. And a little bit of training or research 00:13:01.529 --> 00:13:08.629 into how they work and in which areas the AI 00:13:08.629 --> 00:13:13.549 is a little bit stupid, basically. It's not as... 00:13:13.720 --> 00:13:15.759 genius as people would make out. It's a little 00:13:15.759 --> 00:13:17.720 bit stupid. You need to help it out a little 00:13:17.720 --> 00:13:22.259 bit. First things, how it wants to hear it. I 00:13:22.259 --> 00:13:25.399 agree. I describe it like a calculator. We can 00:13:25.399 --> 00:13:27.559 give you a scientific calculator. We can give 00:13:27.559 --> 00:13:31.019 you a 99 set calculator, but the output's only 00:13:31.019 --> 00:13:33.580 going to be as good as the input. If you put 00:13:33.580 --> 00:13:36.960 two plus two, but you meant to put in two times 00:13:36.960 --> 00:13:38.799 two, you're going to get two completely different 00:13:38.799 --> 00:13:44.740 answers. And it's fascinating when I see, you 00:13:44.740 --> 00:13:47.759 know, how people put in different prompts. So 00:13:47.759 --> 00:13:50.480 even though you can tell the chat GPT you're 00:13:50.480 --> 00:13:53.740 going to act like my teacher or my consultant, 00:13:53.919 --> 00:13:58.600 answer these questions, it really doesn't dig 00:13:58.600 --> 00:14:01.139 down because it doesn't know a lot of the terminology 00:14:01.139 --> 00:14:03.879 perhaps that that professional has. So I think 00:14:03.879 --> 00:14:07.139 we still have that advantage. You know, that 00:14:07.139 --> 00:14:12.399 output will really depend on the quality of the 00:14:12.399 --> 00:14:16.419 input. Yeah, that's really important. I've written 00:14:16.419 --> 00:14:19.740 a couple of blog posts on my website to do with 00:14:19.740 --> 00:14:24.360 different types of fonts and how they can achieve 00:14:24.360 --> 00:14:27.740 different things. And it's really interesting 00:14:27.740 --> 00:14:32.100 to look into. It's fascinating. The same as talking 00:14:32.100 --> 00:14:34.840 to a person in the sense that if you phrase something 00:14:34.840 --> 00:14:37.330 just a little bit differently. they'll come out 00:14:37.330 --> 00:14:42.269 with a different answer. So before we wrap this 00:14:42.269 --> 00:14:47.649 up, can you think of three AI concepts that we 00:14:47.649 --> 00:14:50.549 should all be familiar with? Maybe those intro 00:14:50.549 --> 00:14:53.950 concepts that you introduced to the people that 00:14:53.950 --> 00:14:59.210 you help? Okay, so if we begin with pinpointing 00:14:59.210 --> 00:15:01.950 the repetitive tasks, it's a really important 00:15:01.950 --> 00:15:04.309 place to start finding areas that are really 00:15:04.309 --> 00:15:08.419 prime for automation. Then, as I mentioned earlier, 00:15:08.539 --> 00:15:11.460 the idea of starting small and expanding just 00:15:11.460 --> 00:15:14.740 in one small area, like the meeting notes or 00:15:14.740 --> 00:15:18.700 content creation, to get comfortable. And then 00:15:18.700 --> 00:15:25.139 investing in literacy is a first step that it 00:15:25.139 --> 00:15:28.159 takes some impetus to decide that it's important. 00:15:28.320 --> 00:15:33.179 But investing to help the business and the team 00:15:33.179 --> 00:15:36.309 members understand and get some confidence. and 00:15:36.309 --> 00:15:40.710 apply the AI strategically. So what is your next 00:15:40.710 --> 00:15:45.269 milestone? Well, you've been focusing on self 00:15:45.269 --> 00:15:49.149 -leadership in this series. And in terms of self 00:15:49.149 --> 00:15:52.470 -leadership, what I've been doing recently is 00:15:52.470 --> 00:15:55.129 just stopping and saying, I'm doing something 00:15:55.129 --> 00:15:57.750 I really enjoy, and I can continue with the way 00:15:57.750 --> 00:16:02.429 I'm working now. So I'm enjoying just continuing 00:16:02.429 --> 00:16:06.190 to bridge the gap between... AI and businesses. 00:16:06.830 --> 00:16:10.750 And the next goal is expanding on that consulting 00:16:10.750 --> 00:16:14.649 work, making AI literacy accessible for businesses 00:16:14.649 --> 00:16:18.590 of all sizes. And I've been exploring developing 00:16:18.590 --> 00:16:21.529 some structured technical training programs, 00:16:21.850 --> 00:16:26.269 but that's in the works. I prefer working more 00:16:26.269 --> 00:16:29.529 in a more niche way, individual to the teams. 00:16:31.149 --> 00:16:34.690 Yes, I have been focusing a lot on the self -leadership. 00:16:35.250 --> 00:16:39.110 So throughout my life, I feel that at different 00:16:39.110 --> 00:16:43.009 phases, different stages of my life, I've done 00:16:43.009 --> 00:16:46.149 complete transformations. Whether it's been in 00:16:46.149 --> 00:16:49.970 an industry, as an entrepreneur, I have worked 00:16:49.970 --> 00:16:54.830 in three or four different industries. And I 00:16:54.830 --> 00:16:59.279 even learned how to code at 36. And I didn't 00:16:59.279 --> 00:17:01.700 go back to school to learn coding, but I certainly 00:17:01.700 --> 00:17:04.839 was hitting myself over the head because I thought, 00:17:04.920 --> 00:17:07.640 wow, I did business. We've been entrepreneurs 00:17:07.640 --> 00:17:11.359 for over four generations. That's what I knew. 00:17:11.440 --> 00:17:13.799 But maybe I should have studied the future, which 00:17:13.799 --> 00:17:18.019 was computer science. But sometimes you can say 00:17:18.019 --> 00:17:21.359 you don't know what you don't know. And that 00:17:21.359 --> 00:17:24.640 ignited a fire in me to leverage technology. 00:17:24.900 --> 00:17:27.809 That's why I absolutely. love what you're doing 00:17:27.809 --> 00:17:31.049 with the education because when you're able to 00:17:31.049 --> 00:17:35.309 simplify these complex topics, you're really 00:17:35.309 --> 00:17:39.069 empowering people to not fear that technology 00:17:39.069 --> 00:17:42.630 and to say, yeah, I can do it. It's in my control. 00:17:43.390 --> 00:17:46.829 I can grasp the AI. I just don't know where it's 00:17:46.829 --> 00:17:49.609 going to be in 10 years and what I need to do 00:17:49.609 --> 00:17:54.230 to prepare for it. And so self -leadership means 00:17:54.230 --> 00:17:58.549 that Instead of letting the external forces forge 00:17:58.549 --> 00:18:02.750 your new path, that it's within you. You're able 00:18:02.750 --> 00:18:06.730 to control your life and do what you need to 00:18:06.730 --> 00:18:09.950 do to make sure that you stay relevant. And that 00:18:09.950 --> 00:18:14.049 is personally, professionally, and in business. 00:18:14.650 --> 00:18:18.130 So with the self -leadership, I myself have been 00:18:18.130 --> 00:18:22.940 for a few months revisiting. everything I've 00:18:22.940 --> 00:18:27.200 done, bringing my pillars together. And I really 00:18:27.200 --> 00:18:31.819 think that in these unprecedented times of change, 00:18:32.220 --> 00:18:35.019 that we're going to have to lead ourselves first 00:18:35.019 --> 00:18:38.900 and better, not only to just survive, but to 00:18:38.900 --> 00:18:43.940 thrive. Yeah. Yeah, absolutely. And it sounds 00:18:43.940 --> 00:18:46.740 like you're coming from a great place of understanding 00:18:46.740 --> 00:18:50.400 concept. It's the same as what I did. I began 00:18:50.400 --> 00:18:54.299 working in a corporate role with AI. And every 00:18:54.299 --> 00:18:56.579 few months I was told, no, you need to make this 00:18:56.579 --> 00:18:58.980 in a different language. No, this needs to be 00:18:58.980 --> 00:19:02.019 adapted and we don't have the money for it. So 00:19:02.019 --> 00:19:07.059 go to the higher ups and explain in depth what 00:19:07.059 --> 00:19:09.880 this precise tool does and try to get them to 00:19:09.880 --> 00:19:15.140 give us money to work more on it. And half the 00:19:15.140 --> 00:19:17.559 time I just didn't understand what I was doing. 00:19:17.640 --> 00:19:21.420 I was putting in... words and numbers and hoping 00:19:21.420 --> 00:19:26.299 I got the right thing out. It was working on 00:19:26.299 --> 00:19:30.880 a surface level, but it just went so quickly 00:19:30.880 --> 00:19:33.859 and changed too much that I felt the really important 00:19:33.859 --> 00:19:37.279 thing was that if everyone just knew the basic 00:19:37.279 --> 00:19:40.339 concepts of AI, we could communicate between 00:19:40.339 --> 00:19:44.180 the tech teams and the higher -ups. The professionals 00:19:44.180 --> 00:19:46.680 in the boardroom would know what's going on. 00:19:46.740 --> 00:19:49.599 Everyone could understand each other. And then 00:19:49.599 --> 00:19:52.779 it's for programmers still to do the programming, 00:19:52.940 --> 00:19:55.500 but everyone can have a good discussion around 00:19:55.500 --> 00:19:58.940 it. And people in different departments don't 00:19:58.940 --> 00:20:01.359 need to understand everything. But if they have 00:20:01.359 --> 00:20:03.579 the concepts, then it can really help everyone 00:20:03.579 --> 00:20:07.740 thrive. You offer your workshops and your training 00:20:07.740 --> 00:20:13.400 online so people can connect with you. I work 00:20:13.400 --> 00:20:17.769 almost exclusively online. But platforms like 00:20:17.769 --> 00:20:20.950 Zoom or Google Meets or Microsoft Teams, any 00:20:20.950 --> 00:20:23.470 of these different platforms, whatever works 00:20:23.470 --> 00:20:27.170 best. And you can book a consultation on my website 00:20:27.170 --> 00:20:30.509 if you're curious about, hey, how AI can help 00:20:30.509 --> 00:20:34.109 your team. Initial consultations are important. 00:20:34.269 --> 00:20:36.390 It's the first step. And they're right there 00:20:36.390 --> 00:20:40.019 on my website. I will leave your website information 00:20:40.019 --> 00:20:43.079 in the description so that anyone that wants 00:20:43.079 --> 00:20:47.539 to reach out to Annabelle can do so. And I want 00:20:47.539 --> 00:20:49.440 to thank you, Annabelle, for joining me today 00:20:49.440 --> 00:20:53.460 and taking time out of your day or night to help 00:20:53.460 --> 00:20:58.099 educate us on the concepts of AI. Thank you. 00:20:58.119 --> 00:20:59.980 Thank you very much for having me. It's an honor 00:20:59.980 --> 00:21:02.980 to be on. And thank you all for tuning in to 00:21:02.980 --> 00:21:06.059 another episode of Milestone Moments in Business 00:21:06.059 --> 00:21:09.710 and Leadership. And my key takeaway out of this 00:21:09.710 --> 00:21:12.430 episode is embrace change.