WEBVTT

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Welcome to Milestone Moments, the show where

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we explore the journeys that lead to success.

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I'm Sheila Slick, your host and founder of Five

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Milestones. In every episode, we will bring you

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insights from the minds of entrepreneurs, leaders

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and experts who will share not just their expertise,

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but the milestone moments that have reshaped

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their journeys and led to significant achievements.

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So if you're looking for motivation, you're in

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the right place. Subscribe now and discover the

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milestones that mark the path to success. Welcome

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to another episode of Milestone Moments in Business

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and Leadership. I'm Sheila Slick, your host.

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And today, my special guest is Amanda Reed, owner

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of Reed Mobile Marketing. Amanda started her

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marketing agency as a single mom of five very

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young kids over 16 years ago. Her focus has always

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been to help small businesses beat big brands.

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She is also author of the book, Unapologetically

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Me, to help other moms balance starting and growing

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a business while being a mom. She also founded

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a free online membership, The Mob Community,

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that stands for Mom -Owned Businesses, where

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she teaches other moms how to market their businesses

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online. Welcome to the show, Amanda. Awesome.

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Thank you so much for having me. I'm so excited

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to be here and can't wait to chat with you about

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all things marketing, moms, business, leadership.

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So we can begin. You had five young kids, but

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that was many years ago. So let's start by going

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back to what that life was like. I know that

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even marketing has evolved, technology has evolved,

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but motherhood hasn't, right? It's still a balancing

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act when you're a working mother or, you know,

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your own entrepreneur and you have kids. So what

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was that like? You know, I often tell the story

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of where I felt like the biggest failure. And

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it's when I first had started my business. My

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kids were very young and I remember it like it

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was yesterday. I'm in Safeway and it's that like

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crazy time between when kids are getting out

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of school and we're kind of wrapping up the day

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and you have to go make dinner and you forgot

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a few things and you're just kind of in the chaos

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of trying to get the day done. And my son says

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to me, Mom, we need ketchup. So me and my five

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kids go over to the condiment aisle, grab the

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ketchup. And my other son says, we need ranch

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dressing too. And in that moment, I just started

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crying. Because as so many days, I had been adding

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up every single set that was going into the cart.

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And I knew that I simply could not afford both

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the ketchup and the ranch dressing. And I felt

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like the biggest failure. And I felt like I wasn't

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just failing. me, but I was failing my kids.

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I was a single mom. I was all that they had.

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And when we take a look at that and take a look

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at that life, it's that struggle of all the responsibility.

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How do I make it work? And how do I push forward?

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And while there were many other nights, many

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more than I would like to admit, but I still

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questioned the decision. It is the choice to

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keep moving forward that actually propelled me

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to break through those obstacles and get where

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I was. Even though it felt like failure, you

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had to go through the failure to get to the success.

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Were you able to work from home though? So you

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had that down packed, holding that fork down?

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You know, I've worked from home. I had other

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businesses before I started this business, so

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I've been fortunate that I've worked from home

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for about the last 21 years in some capacity.

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So I've worked from home, and as I said a lot,

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I worked from a lot of coffee shops. There was

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one point where I decided to get an office space

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and did that for a while. I didn't really think

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it helped my business all that much, and so went

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back to working from home. So there's a lot of

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benefit in being able to juggle that. Being able

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to have a space where I can work and still be

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able to provide care for my kids. So with this

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community, what are some of the current challenges

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that some of the women face? I think the biggest

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thing is when you want to start a business, we

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have that desire, we have the passion, but we

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don't really know exactly what it takes. And

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I think the biggest challenge that we face. right

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now in like as we record this in 2025 is this

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idea that owning a business or entrepreneurship

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or a side hustle should be easy. And so basically

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it's been sold as this like amazing thing. You

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just work an hour and all of a sudden you're

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a millionaire. And that just isn't reality. And

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so I think a lot of people are coming in and

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not understanding the process and the work that

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it's going to take to build the business. Is

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it worth it in the end? Absolutely. But basically,

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people thought that, oh, I just bought a program

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or I just have to post on social media once.

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And all of a sudden, I'm going to have all these

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sales rolling in. And it doesn't work that way.

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So what we're seeing in that community is a lot

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of frustration of people feeling like maybe they

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were. sold a lie that maybe that they didn't

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understand what it was going to be. And so we're

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trying to help them understand, okay, now what

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are the basics that we need to actually get started

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and actually start growing your business? You

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know, everything that you just said really resonated

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with me. I was on a different podcast yesterday

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as a guest, and that was one of my key takeaways

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was it doesn't happen overnight. A lot of the

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current generation is selling my how -to. And

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this is how I do it. You can do it too. And within

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30 days, we're going to get you to seven figures

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now and just follow this system. And wait, there's

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more. I can't believe that that's what you're

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mentioning is the number one thing. I would have

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thought, you know, time management, how do I

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do these responsibilities? But it's really a

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frustration of really understanding that having

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a business takes many years to get to the level,

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perhaps where you want to be. Absolutely. And

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I think on the other side of that is there definitely

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you have to figure out time management. Sometimes

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we have to figure out tech and there's all sorts

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of different things that we have to figure out

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in it. But the biggest frustration is just the

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false expectations. And so sometimes you have

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to break through that first. And then it's like,

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OK, now what are the strategies we can put in

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place to actually do this? And I love what you

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said there, because I think the number one thing.

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that we can do to help be more successful is

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extend the timeline of our horizons of expectations.

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So if we look at, it might take us 10 years,

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that's okay. But when we start thinking it's

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supposed to happen in 30 days or a month or a

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year even, right? Most businesses, it takes a

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lot longer than a year to build to get to where

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you want. So just extending that expectation

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of how much time it's going to take actually

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relieves some of the pressure. I also serve women

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that perhaps are finishing being professors or

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they're ex -executives and they're not ready

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to retire, but they have a lot of expertise.

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They have a lot of connections. And I think that

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when you do have that base, it may be a shorter

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timeframe, but they're also not looking to build

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these huge companies, right? They're looking

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to earn, extra income while they can still enjoy

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their post -executive life. And it's a lot more

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about purpose than it is about trying to build

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something huge. And I think part of that, which

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is always super interesting, is I say one thing

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is you have to decide what you want, right? Society

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tells us we should have this, this, this, or

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whatever. So building a business could mean I

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want an extra... $500 ,000 a month, right? Like

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that's, that's cool for me. Building a business

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can mean I want to make millions of dollars a

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year. That's cool too. Like you get to decide

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what you want. And, but also one of the fun things

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about marketing and advertising. So whether you

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want, like you said, these basically end of their

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career and of that stage of their career, but

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not quite ready to be full retired stage, or

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I'm just starting out and want to build a huge

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business. The key is still marketing and advertising.

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Now, if you already have a network of people

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that want what you have to offer, that's fantastic.

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But reaching out to them and saying, hey, I'm

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available is still marketing and advertising,

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right? So we have to let people know we exist.

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We have to let people know our products and services

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exist. And I think that's one reason why I'm

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so passionate about marketing and advertising

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is because if nobody ever knows you exist. nobody

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can buy from you. So it's just, it doesn't matter

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how big you want to go, it's a solid foundation.

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And if we can just focus on the inputs, like

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what are we doing to make that happen, then the

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outputs will happen at the time that they're

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supposed to. Well, I'd love to hear a lot more

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about what you do and some tips of what's working

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best for your clients. Awesome. Well, I appreciate

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that. We kind of have a couple different ways

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that we work with our clients. Obviously, we

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have a marketing agency where we are a full scale

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digital marketing agency. So people just pay

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us to handle their marketing. And that's where,

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as you said, we work with small brands, helping

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them beat big businesses. The reality is bigger

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businesses have people like myself, other marketing

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agencies that they're paying hundreds of thousands,

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if not seven figures a year just to do their

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marketing. And what we understand is small brands

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can't afford that. So we take all that expertise

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and help them be able to grow while still having

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the same tools, expertise, and knowledge. So

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they'll just pay us to handle their marketing.

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We love working with small brands at that capacity.

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We also have our memberships where we teach.

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We just teach you what you need to do to go market

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your business. And then on parts of that, we

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can offer software and additional coaching and

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services to make sure that you can fill those

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gaps. Those are kind of the done -with -you services,

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we say. You're still going to do all the execution,

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but we want to make sure that you're on the right

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track. And as far as what's really working, I

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think the biggest thing is always understanding

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in this world of social media, in this world

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of online, where most people maybe miss a step

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is understanding that they don't own their own

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audience. So our goal when we're putting stuff

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out there should always be to be building our

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own list, whether that be an email list, a text

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message marketing list, something like that,

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that puts you in charge of being able to communicate

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with your potential clients at any given time.

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So many times people are just posting on social

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media or just doing something there and they're

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never owning their client list or their contact

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list. That actually puts all of the control onto

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the social media platform. So if it changes or

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something happens to your account, you actually

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don't have a way to contact anybody anymore.

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I've seen that happen to so many people and they

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don't have a plan B. They haven't prepared or

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it gets hacked. And now all of their people are

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just seeing things that someone else is posting.

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So what about AI? How is... AI affecting marketing

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and the messaging? Because some people may be

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thinking, I don't need a marketing agency. I

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have an AI, right? Or there's a software that

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will auto post for me. I know that when it comes

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to editing the podcast, for example, I can upload

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an audio to AI. And when I replay it, it just

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doesn't sound like it flows. So I can't. hand

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it over to the AI. I'd rather have someone do

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it manually because it's just not the same. And

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I think that when we talk about messaging, a

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lot of times people are missing the mark, but

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that's my opinion. I want to hear from you how

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it's affecting not just the industry, but the

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messaging. Yeah. So I think I think AI is fascinating.

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We utilize AI a ton and we continue to find different

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ways that we can adopt AI. And I think we're

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going to see in the next couple of years a lot

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of different amazing use cases for AI. That being

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said, it also doesn't replace the human element.

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So we have to, I say it's a starting place, not

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the ending. It's great for brainstorming. It's

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great for helping us come up with ideas. It's

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even great with helping with some messaging.

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But we have to have a baseline first. Whether

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it be, hey, here's a list of 50 different things

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my customers have said to me. It's going to get

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the ball rolling and help us come up with different

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ways to say that or incorporate that in our messaging.

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But I always say that AI is kind of a starting

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place. It's a great place to say, hey, give me

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10 ideas on this or what would be the basics

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of this? And then you have to go in and humanize

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it and actually make sure that it reads the way

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it should. And I think that people that don't

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do that. it becomes very obvious that it was

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all written by AI because it all sounds the same.

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So I think it's a great tool and we need to continue

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to find ways because that's how we maximize our

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time. That's how we maximize how we can be most

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effective. And there's some different automations

00:14:50.019 --> 00:14:53.100
that allow us to be totally hands -off. But when

00:14:53.100 --> 00:14:56.279
it comes to messaging and understanding conversation

00:14:56.279 --> 00:14:58.980
and humans, I just don't think AI is quite there

00:14:58.980 --> 00:15:02.840
yet. And so we need to make sure that we're always

00:15:02.840 --> 00:15:05.019
reviewing our copy. And I've seen some great

00:15:05.019 --> 00:15:07.460
AI tools and they literally say at the bottom

00:15:07.460 --> 00:15:09.539
of them, make sure you read it because it can

00:15:09.539 --> 00:15:13.100
lie. OK, right. So we need to make sure that

00:15:13.100 --> 00:15:17.600
we are we're not just posting whatever AI says.

00:15:17.980 --> 00:15:19.940
We're not just taking it for whatever it is.

00:15:20.000 --> 00:15:22.320
We need to make sure that we're editing it and

00:15:22.320 --> 00:15:26.679
making it ours. Somehow you lose credibility,

00:15:26.940 --> 00:15:30.059
even though we are. perhaps using it as tools,

00:15:30.220 --> 00:15:33.320
I've seen at the bottom where it'll say, this

00:15:33.320 --> 00:15:36.440
will make it sound more. So it even makes you

00:15:36.440 --> 00:15:40.159
think more now, or I'm distracted reading the

00:15:40.159 --> 00:15:42.200
response because I'm trying to figure out, well,

00:15:42.200 --> 00:15:45.139
what did this person ask the chat GPT to write?

00:15:45.240 --> 00:15:47.639
Because, you know, it'll say it at the bottom.

00:15:47.679 --> 00:15:52.100
So I love that tip, right? Yeah. Filter, just

00:15:52.100 --> 00:15:55.700
like think before you post. Read before you post

00:15:55.700 --> 00:16:00.620
if you are using. artificial intelligence. So

00:16:00.620 --> 00:16:04.059
in your website, you emphasize that finding the

00:16:04.059 --> 00:16:07.000
right partner is essential for business growth.

00:16:07.120 --> 00:16:10.960
If someone is out there looking for a marketing

00:16:10.960 --> 00:16:15.820
agency, what's the difference between A and B,

00:16:15.919 --> 00:16:19.100
or what guidelines or tips can you offer people

00:16:19.100 --> 00:16:24.419
that perhaps want to look at agencies to work

00:16:24.419 --> 00:16:28.690
with? I think it's important to understand proof

00:16:28.690 --> 00:16:31.909
matters above all, right? So what results have

00:16:31.909 --> 00:16:36.950
they been able to get? And be able to understand

00:16:36.950 --> 00:16:41.750
where you want to go. Oftentimes what we see

00:16:41.750 --> 00:16:45.309
happen is sometimes people will not really have

00:16:45.309 --> 00:16:48.629
a whole lot of experience in something, but they

00:16:48.629 --> 00:16:51.269
have more experience than you. And so they're

00:16:51.269 --> 00:16:55.480
able to use more complex terms because... They

00:16:55.480 --> 00:16:58.000
know those terms and it makes them sound like

00:16:58.000 --> 00:16:59.200
they know what they're talking about. So what

00:16:59.200 --> 00:17:02.559
I would say is one good test for an agency is

00:17:02.559 --> 00:17:04.880
can they explain it to a level where you understand,

00:17:05.160 --> 00:17:07.180
where you understand what they will be doing

00:17:07.180 --> 00:17:10.460
for you and what the expectations are of those

00:17:10.460 --> 00:17:14.960
results. And I say that that's always huge. I'll

00:17:14.960 --> 00:17:17.759
take it from maybe the other side as well is

00:17:17.759 --> 00:17:19.480
like, who should you listen to when it comes

00:17:19.480 --> 00:17:22.440
from training? coaching or mentorship. Maybe

00:17:22.440 --> 00:17:24.039
you don't want to pay for a marketing agency,

00:17:24.160 --> 00:17:26.599
but you want to learn how to do this. We all

00:17:26.599 --> 00:17:28.900
start somewhere and oftentimes we start out doing

00:17:28.900 --> 00:17:32.079
it all ourselves, right? That's okay. So you

00:17:32.079 --> 00:17:34.680
need to make sure that you're looking at, in

00:17:34.680 --> 00:17:38.740
my opinion, has this person actually executed

00:17:38.740 --> 00:17:40.859
the job? One of the things I say when I say from

00:17:40.859 --> 00:17:43.519
marketing training perspective or the coaching

00:17:43.519 --> 00:17:46.650
that we do is We actually run a marketing agency.

00:17:46.890 --> 00:17:49.009
We can tell you what's working in the space because

00:17:49.009 --> 00:17:53.049
we're doing it every single day. I see a lot

00:17:53.049 --> 00:17:56.509
of bad information in the marketing space because

00:17:56.509 --> 00:17:59.390
people haven't actually done the marketing. They've

00:17:59.390 --> 00:18:02.470
maybe understood the theories or read a book

00:18:02.470 --> 00:18:04.730
or watched a training, but they haven't gone

00:18:04.730 --> 00:18:07.650
and either executed it for themselves or for

00:18:07.650 --> 00:18:11.150
another business. So making sure that that person,

00:18:11.289 --> 00:18:13.829
whoever you're going to hire, whether it be for

00:18:13.829 --> 00:18:16.509
them to actually handle your marketing or just

00:18:16.509 --> 00:18:18.250
to learn from them how to do your marketing on

00:18:18.250 --> 00:18:20.329
your own. Make sure that they actually have the

00:18:20.329 --> 00:18:22.869
experience to get the results that you want.

00:18:23.930 --> 00:18:28.390
So is it better to focus on one or two platforms

00:18:28.390 --> 00:18:32.529
or to try and be in all of the platforms? My

00:18:32.529 --> 00:18:34.609
advice on this has actually changed a little

00:18:34.609 --> 00:18:38.529
bit recently. And it's because of some of the

00:18:38.529 --> 00:18:40.549
stuff we see happening. So the first thing I

00:18:40.549 --> 00:18:44.339
would say is. understanding that you should master

00:18:44.339 --> 00:18:48.359
one platform. And that platform, let me be very

00:18:48.359 --> 00:18:51.480
clear on this, that platform should be the platform

00:18:51.480 --> 00:18:55.000
where your ideal customer hangs out. Not the

00:18:55.000 --> 00:18:57.000
platform you like the most, not the platform

00:18:57.000 --> 00:18:59.559
you feel the most comfortable with. It's wherever

00:18:59.559 --> 00:19:02.460
the platform is that your ideal customer is spending

00:19:02.460 --> 00:19:06.039
the most time. So that's how you decide what

00:19:06.039 --> 00:19:08.880
platform to use, right? Where are your customers

00:19:08.880 --> 00:19:12.720
going to be hanging out? but you do need to master

00:19:12.720 --> 00:19:16.019
one platform and you need to be consistent with

00:19:16.019 --> 00:19:19.400
it. And mastering it means understanding all

00:19:19.400 --> 00:19:23.180
the nuances of it. How do I actually post to,

00:19:23.299 --> 00:19:27.019
whether it be, do I do it things? Are I doing

00:19:27.019 --> 00:19:30.759
reels? Is it, can I go live? What are all the

00:19:30.759 --> 00:19:33.720
different components of that platform? Because

00:19:33.720 --> 00:19:36.519
the reality is you don't want to be trying to

00:19:36.519 --> 00:19:38.519
figure out the tips and tricks. You don't want

00:19:38.519 --> 00:19:42.609
to try to like, somehow scam the algorithm. Trust

00:19:42.609 --> 00:19:45.029
me, the algorithm catches up. The algorithms

00:19:45.029 --> 00:19:46.589
are already changing. So you need to understand

00:19:46.589 --> 00:19:49.950
what the platform is for and what it's and like

00:19:49.950 --> 00:19:52.910
why you're getting the results you can. And always

00:19:52.910 --> 00:19:55.589
remember, all platforms, all they care about

00:19:55.589 --> 00:19:59.369
is keeping people on the platform. So in reality,

00:19:59.589 --> 00:20:03.309
you just have to create good content. So master

00:20:03.309 --> 00:20:06.289
one. And I used to always say, just stick to

00:20:06.289 --> 00:20:10.470
one. That being said. I'm telling people that

00:20:10.470 --> 00:20:12.569
they should probably repurpose their content

00:20:12.569 --> 00:20:17.230
onto other platforms, but don't try to really

00:20:17.230 --> 00:20:20.789
learn that platform. Just understand it won't

00:20:20.789 --> 00:20:23.890
perform as well. Because normally when we're

00:20:23.890 --> 00:20:26.049
repurposing content, we want to make sure it's

00:20:26.049 --> 00:20:29.230
platform specific. I understand that most entrepreneurs

00:20:29.230 --> 00:20:32.349
are starting out, don't have time for that. So

00:20:32.349 --> 00:20:36.029
just repurpose it, just post it again on another

00:20:36.029 --> 00:20:39.660
platform because we're seeing too many. too many

00:20:39.660 --> 00:20:43.140
variables in the space where accounts do get

00:20:43.140 --> 00:20:46.819
hacked or an account gets shut down or things

00:20:46.819 --> 00:20:49.240
like that. And I would rather you start building

00:20:49.240 --> 00:20:52.779
an audience somewhere else as well than not have

00:20:52.779 --> 00:20:54.559
that and have to start all over. So you just

00:20:54.559 --> 00:20:57.119
have to understand that place that you're repurposing

00:20:57.119 --> 00:21:00.059
to is just probably not going to do as well and

00:21:00.059 --> 00:21:02.480
just be okay with that. But it allows you to

00:21:02.480 --> 00:21:05.460
start building an audience there. I'm going to

00:21:05.460 --> 00:21:07.680
repeat because it was so important what you said.

00:21:08.190 --> 00:21:12.210
Start with the audience where your ideal client

00:21:12.210 --> 00:21:17.069
hangs out, not your favorite, not where you feel

00:21:17.069 --> 00:21:20.670
most comfortable, but where the people that you're

00:21:20.670 --> 00:21:26.710
looking for are going to be. Right. That puts

00:21:26.710 --> 00:21:29.309
us, we have to remember, we're not in that space

00:21:29.309 --> 00:21:31.670
when we're posting. We're not a consumer. We're

00:21:31.670 --> 00:21:35.640
a creator. We're creating for a platform. And

00:21:35.640 --> 00:21:38.339
those people that will be looking at it and consuming

00:21:38.339 --> 00:21:42.440
it, they have to be the right people. They have

00:21:42.440 --> 00:21:44.660
to be our ideal people. And let's be honest,

00:21:44.740 --> 00:21:47.200
the platforms are amazing at finding the right

00:21:47.200 --> 00:21:49.240
people, assuming you're posting the right kind

00:21:49.240 --> 00:21:52.670
of content. If you know a little bit about your

00:21:52.670 --> 00:21:55.190
customers, that's what helps you understand what

00:21:55.190 --> 00:21:57.730
platform you should be posting to. If you're

00:21:57.730 --> 00:22:01.670
100 % going for sales executives, you should

00:22:01.670 --> 00:22:04.009
probably be on LinkedIn, right? That's where

00:22:04.009 --> 00:22:08.849
they hang out. If you're looking for 18 -year

00:22:08.849 --> 00:22:11.430
-olds, maybe Snapchat is the best platform for

00:22:11.430 --> 00:22:13.650
you. So you just have to understand the different

00:22:13.650 --> 00:22:16.769
platforms and really be focusing only on where

00:22:16.769 --> 00:22:21.240
your audience is. And with your groups, The Mob,

00:22:21.440 --> 00:22:28.640
tell us a little bit about who can join. So The

00:22:28.640 --> 00:22:31.319
Mob is an absolutely free group over on the school

00:22:31.319 --> 00:22:33.160
platform. If you know anything about that platform,

00:22:33.299 --> 00:22:36.140
it's an amazing platform. And it's a community

00:22:36.140 --> 00:22:41.619
built for moms and those that support moms who

00:22:41.619 --> 00:22:44.799
own businesses. Now, you do not have to be a

00:22:44.799 --> 00:22:48.750
mom to join the group. But we do want to say

00:22:48.750 --> 00:22:50.589
that you have to be supportive of moms in business.

00:22:50.829 --> 00:22:53.670
And the whole point is just to get you the support

00:22:53.670 --> 00:22:56.529
you need to start, build and grow a business

00:22:56.529 --> 00:22:59.549
online. We know how challenging it is. And it's

00:22:59.549 --> 00:23:02.369
basically the resource that I wish I had when

00:23:02.369 --> 00:23:05.009
I started my group. So it's a community as well

00:23:05.009 --> 00:23:07.470
as live teaching and then recorded trainings

00:23:07.470 --> 00:23:11.369
as well. Perfect. I will leave the link in the

00:23:11.369 --> 00:23:14.589
description for anyone that's interested in joining.

00:23:15.369 --> 00:23:19.390
the community in school. Before we wrap this

00:23:19.390 --> 00:23:24.089
up, what is your next milestone? My next milestone.

00:23:24.289 --> 00:23:30.750
I love that question. Right now, I am on a mission

00:23:30.750 --> 00:23:33.930
to help a million moms make money online. So

00:23:33.930 --> 00:23:36.049
that's my next milestone is how do I help a million

00:23:36.049 --> 00:23:41.309
moms make money online? Well, that's very short,

00:23:41.450 --> 00:23:46.039
sweet, concise. So I think you'll hit the mark.

00:23:46.200 --> 00:23:48.619
There's no doubt about it. Thank you. It goes

00:23:48.619 --> 00:23:51.619
to you. Well, thank you for joining me today,

00:23:51.819 --> 00:23:54.619
Amanda. Thank you so much for having me. I really

00:23:54.619 --> 00:23:58.480
appreciate it. And thank you to all of our listeners

00:23:58.480 --> 00:24:01.799
for tuning in to another episode of Milestone

00:24:01.799 --> 00:24:05.460
Moments in Business and Leadership. Until next

00:24:05.460 --> 00:24:05.859
time.
