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Hello everyone and welcome to the Within Range Coaching podcast.

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I'm Ranger, certified holistic success coach, and in this podcast, I'm bringing down the

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journey that entrepreneurs face as they start their organization, find solutions to the

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roadblocks in their way, and create an impact that lasts.

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So if you're an entrepreneur, nonprofit leader, or purpose-driven community member that wants

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to learn how to grow your impact and develop yourself as the person behind the mission,

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then this podcast is for you.

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I know you're just as eager to get started as I am, so let's jump right in.

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Good morning, good afternoon, and good evening, and welcome to our special live stream podcast

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recording.

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Today, we're going to be going over something that is important for pretty much every business,

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nonprofit, community project, and that is enrollment.

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And enrollment is used in a couple of different formats, concepts, et cetera, and we'll go

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over more detail in just a moment of what we mean when we say enrollment.

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I'm joined today by Piper Hightower of 45 Degree Coaching.

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Piper, who are you?

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Who am I?

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Who aren't I?

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I am Piper Hightower.

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I am 45 Degree Coaching, where we empower leaders by strengthening teams.

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I have a huge passion for team and group development, how people work together, and kind of creating

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that bond and that trust and that communication, because I think so often leaders forget that

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their teams are one of their most underutilized resources.

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So that's kind of what I am about and what 45 Degree Coaching is about.

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I'm super excited to be here with you today, at least on one platform.

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Yeah, for sure.

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No, I'm excited to make it happen.

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That was a great introduction.

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But yeah, as I mentioned before, we are here today to talk a little bit about enrollment.

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And enrollment can mean a bunch of different things.

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It could mean sales.

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It could kind of mean marketing.

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It can mean all these different aspects, things, whatever.

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But to really focus in on what we mean when we say enrollment is that we are focusing

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more so on getting folks invested, interested, and really aligned with the mission and value

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statement of a business, an organization, and really just bringing folks together behind

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a unified purpose.

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It's a team, a community.

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It's a little bit of a higher level thing than just selling a product or selling a service.

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Yeah, you and I talked a lot about that in preparation for this, that it's not marketing.

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It's not branding.

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It's not sales.

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It's not strong arming, right?

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That there's this thing that you can do with people that really is enrolling them and inviting

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them in to something greater than just the immediate perk, right?

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Yeah, and we're going to define all of that.

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What do we mean when we say perk?

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What do we mean when we say mission statement, vision statement?

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What are all these different aspects?

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And to really just focus in on that, we've already defined a little bit of what enrollment

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is.

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It's bringing folks into the fold, getting them invested and interested.

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And we're going to focus in on something else that's a little bit different from those things,

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but it's really being able to sit back and define the goal.

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So when I say the goal, that means what is the overall purpose of why you guys are there?

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For businesses in my framework, in my beliefs, in my understanding, for most businesses,

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it's to make money.

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It's to have a product or a service that at the end of the day is exchanged for money,

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cash, dollars, whatever.

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And then you provide value.

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And I mean, we can talk more about what value means versus money versus exchange.

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But really for most businesses, 99.9% it's to turn a profit.

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You're not going to be able to help people if you're not able to keep the doors open.

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And for nonprofits, generally speaking, it's a little bit different, right?

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For nonprofits, it's usually more around what it is that they're actually creating and the

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problems that they're solving.

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Typically, businesses and nonprofits are separated by the fact that I guess the instead of necessarily

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bringing in money like a business would to show success.

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And the way that I view it again is like an animal shelter.

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You're able to rescue, rehabilitate, and rehome as many animals as possible.

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That's a little bit more of what it is.

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And Piper, what do you kind of think about everything I just said?

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Lots of thoughts.

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I think that what you're talking about can be one of the hardest things about really

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having a business and trying to enroll people is that there is the goal of making money,

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but then there's also the goals of that greater vision and that greater purpose.

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And there's like the good I want to do in the world, but I can't do that good if I don't

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make money.

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And am I a nonprofit?

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Am I a for profit?

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And it can get so muddled and so confusing.

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I think that was a huge part of why you and I wanted to hop on and have this conversation

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is that like, what really is the thing that I'm telling people about?

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Am I telling them about the rescue?

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Am I telling them about the money?

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Like I can't sell someone on me making money, but I do think I have something that's worth

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telling you about and getting like getting you excited about with me.

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Like there's so much to it, right?

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Yeah.

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And that's definitely something that I've heard from business owners that are very much

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like kind of towing that line between business and nonprofit.

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It's like, it feels weird to say that we're here to make money.

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But at the end of the day, again, a thing that's kind of worked for me on that is when

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somebody pays you, it's because there's a either equal or a seesawed value exchange.

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And in my opinion, if somebody is going to say, hey, here's a dollar, I want to be able

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to provide them a dollar and 50 cents worth of value.

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Right.

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Trying to like overload it to where they're like, man, this was the best deal ever.

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Like look at what happened at the end of the day.

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And I don't know.

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I mean, that's maybe another discussion is how to provide value, what that really means

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and how to make offers and et cetera, et cetera.

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But like you said, the goal of making money combined with the vision statement, combined

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with the mission statement, combined with all these other aspects, it's typically seen

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as very different and opposing aspects of running a business.

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Right.

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You mean like the vision compared to making money?

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Yeah.

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And I don't know.

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Like you said, people kind of feel icky when they say that.

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Right.

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Like, well, we're here to change the world, but the ticket to change the world land costs

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money, unfortunately.

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Yeah.

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And that's such a balance, I think, especially so many of the entrepreneurs that you talk

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with really need to find.

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And yeah.

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And I think that's that's a lot of what we're hoping to unpack today is can like, how do

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those dance together?

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Because they are, like you said, the money is a necessary aspect to make the vision come

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to fruition.

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And I think really the first step in, I don't know, bringing all those different aspects

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together and not feeling so icky about it, we'll just kind of keep using that icky term,

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but is being very clear on what the mission is, what the vision is, being able to distinctly

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say instead of them being like these terms that we're kind of halfway avoiding, really

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diving in and saying, OK, this is what the goal is.

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This is the mission.

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This is the vision.

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This is how we're making the magic happen.

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So just again, to kind of reiterate or I guess to what offer a definition, the difference

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between a mission and a vision statement.

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I love a good definition.

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Let's go.

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Definitions.

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So I got some examples from some of our favorite companies.

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And by our favorite, I mean, I'm just a little bit of a fan girl for them.

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I love a good fan girl.

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Love a good fan girl.

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So when I say a vision statement, a vision statement for a business is typically something

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that is higher.

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It's really the overarching reason that the business exists.

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And again, a belief that I have about businesses, nonprofits is that all of them are there to

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solve problems.

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I always refer to entrepreneurs, nonprofit leaders, community members.

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The do-gooders, changemakers of the world is that they create magic.

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Where there was a problem before, they conjure up a solution.

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Where there were issues, they find reasons that are good.

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And a vision statement is typically, it's almost like an unachievable idealistic point

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in the world.

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So to kind of explain, I have two examples.

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So I have IKEA and Google.

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So the vision statement for IKEA is to create a better everyday life for as many people

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as possible.

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Google is to provide access to the world's information in one click.

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So like what I'm saying there is that those are crazy visions, right?

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Like idealistic, this is the perfect world.

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This is what we want to create with this business.

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And that's like the overarching reasons that they're there.

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And I don't know about you, but being able to have the world's information at one click

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or to create a better everyday life for the many people, like those are solid.

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Like how can you not think that that's good?

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And that's kind of what I say when I mean vision statements.

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Yeah, I think to jump in with you on the vision statement there, it's like, what was it that

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Cami said in her coach style leadership recently, shout out to Cami and McLaren coaching, that

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something's only impossible until you do it.

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I might've even been, it was a quote from, I want to even say maybe Nelson Mandela, I'm

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not sure.

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But I think that's what you're saying is like, the vision is the impossible that wouldn't

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that be so cool if it was realized.

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Exactly.

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And I'm sure I don't need it to be something that I know how I'm going to get there.

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But it's kind of that like, but man, if we could, what a world we'd get to live in.

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Exactly.

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And I'm sure, I don't know the Google, I can't remember who started Google, but when he said

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to act as the world's information in one click, like that's crazy.

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Like who would do that?

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Why is that even a thing?

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How do you make that happen?

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And now we look at it.

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Like when you look something up on the internet, you don't say I'm going to Bing it.

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I'm going to Yahoo it like it's I'm going to Google it.

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Well, now we do it from our computers in our pockets.

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Exactly.

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We could get it's not even a click anymore.

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It's a tap, right?

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Like that's just a good sign of like, yeah, you can be right.

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Exactly.

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And like with the Ikea vision, like to create a better everyday life for the many people,

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like I don't know, it's like, how do you not resonate with it?

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Like I want to create a better everyday life for as many people as possible.

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Like heck yeah, that's great, right?

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And the mission statements.

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So the vision statement is like, again, that idealistic picture of the world and the mission

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statement is more so how are we going to make that happen?

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Yeah.

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So for Ikea.

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Before we switch to mission really quick, Julie commented, what are our vision statements?

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Did I get that right, Julie?

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Is that your Julie?

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Nice.

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Yay.

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Hi, Julie.

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Do you want to go first, Ranger?

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You want me to go first?

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Yep, go ahead.

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I think for me, the vision is, yay, she says yes.

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For me, the vision of 45 degree coaching is a world where people truly rely on each other

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and are better because of it.

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The vision for me truly is real and lasting teamwork and freedom to be different and freedom

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to be better because of our differences.

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Yeah, because a lot of your businesses focus on teams.

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Absolutely.

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Yeah.

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Coming together, working together towards like a common goal, the common good, whatever

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it is.

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Yeah.

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So that's mine.

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It's just that a world where people truly live into the truth that I hold that you will get

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further together.

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Exactly.

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Further together.

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That's great.

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And for mine, so mine is a little bit more focused on the individual, right?

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Like the person that likes is like the CEO, the nonprofit leader.

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And it's more so a world where everyone can feel empowered to add their own brand of magic

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to their community.

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Ooh, I love that.

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Cute, right?

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No, but it's inspiring.

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So it's more so about they feel like they see an issue, they can jump in, right?

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Like what is the mantra of I saw a problem and I thought, man, someone should do something

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about that.

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And then they kind of realize like, oh, wait, I am someone.

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Like I have the power, I have the tools, like I can make something happen here.

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Well, and think about that vision the way it plays out in the world, because I think

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so often we see a problem and we think to ourselves, man, it'd be great if someone fixed

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that problem next.

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But like, what if everybody believed that they could make a difference about the problem

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they saw and leaned into that?

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Like what a cool vision to have for the world.

241
00:14:02,480 --> 00:14:03,900
Yeah, exactly.

242
00:14:03,900 --> 00:14:07,840
And then they're able to jump in and say, let's do something about this.

243
00:14:07,840 --> 00:14:12,120
Build a team.

244
00:14:12,120 --> 00:14:15,040
But yeah, so that's really what a vision is.

245
00:14:15,040 --> 00:14:20,400
It's something big to strive for, right?

246
00:14:20,400 --> 00:14:24,880
And then when it comes to a mission, that's more so, okay, now how are we going to make

247
00:14:24,880 --> 00:14:25,880
this happen?

248
00:14:25,880 --> 00:14:26,880
Yeah.

249
00:14:26,880 --> 00:14:34,160
So for IKEA, which I again, let's let's go from like that huge concept of crazy vision

250
00:14:34,160 --> 00:14:37,060
of create a better everyday life.

251
00:14:37,060 --> 00:14:42,560
And their mission is to offer a wide range of well designed functional home furnishing

252
00:14:42,560 --> 00:14:47,960
products at prices so low that as many people as possible will be able to afford them.

253
00:14:47,960 --> 00:14:48,960
Yeah.

254
00:14:48,960 --> 00:14:49,960
Cool.

255
00:14:49,960 --> 00:14:50,960
Yep.

256
00:14:50,960 --> 00:14:53,680
There's the ambitious man, we're going to create this world.

257
00:14:53,680 --> 00:14:56,280
And here's how in our right now.

258
00:14:56,280 --> 00:14:57,760
Exactly.

259
00:14:57,760 --> 00:15:02,560
It's it's like create a better everyday life by providing well designed functional furniture.

260
00:15:02,560 --> 00:15:05,280
Like it's like, well, duh, that's what of course that's what IKEA does.

261
00:15:05,280 --> 00:15:06,280
Right.

262
00:15:06,280 --> 00:15:12,760
Oh, and that's a good example of why a mission is important to write, not just a vision,

263
00:15:12,760 --> 00:15:15,360
but a vision and a mission.

264
00:15:15,360 --> 00:15:17,880
Because the vision, I love a good vision.

265
00:15:17,880 --> 00:15:18,880
I love dreaming.

266
00:15:18,880 --> 00:15:19,880
I am a dreamer.

267
00:15:19,880 --> 00:15:21,720
I could live in visions all day.

268
00:15:21,720 --> 00:15:24,880
My dad and I'll just sit at the table and vision away.

269
00:15:24,880 --> 00:15:27,280
And then we leave and we're like, do do do do.

270
00:15:27,280 --> 00:15:31,600
But like without a mission, you're not actually stepping closer to it.

271
00:15:31,600 --> 00:15:32,840
You do need that clarity.

272
00:15:32,840 --> 00:15:33,840
You do need that.

273
00:15:33,840 --> 00:15:37,400
That how that those building blocks, right?

274
00:15:37,400 --> 00:15:41,440
Otherwise, someday you look back and you're like, man, it could have been a really cool

275
00:15:41,440 --> 00:15:43,960
world had that vision been realized.

276
00:15:43,960 --> 00:15:45,240
Exactly.

277
00:15:45,240 --> 00:15:51,720
It's more so like, yeah, here's this like subjective, subjective.

278
00:15:51,720 --> 00:15:55,000
I hate saying wishy washy, but it's like this like big dream.

279
00:15:55,000 --> 00:15:56,000
Right.

280
00:15:56,000 --> 00:16:00,160
But you're not going to get there unless you have some kind of a roadmap or some direction

281
00:16:00,160 --> 00:16:03,080
of where you're going.

282
00:16:03,080 --> 00:16:06,320
And I feel like that's really the best way in order to decide whether or not you actually

283
00:16:06,320 --> 00:16:11,080
are being productive with the tasks that you're doing.

284
00:16:11,080 --> 00:16:17,400
And the way that I define productive is, is it moving you towards the goal and mission?

285
00:16:17,400 --> 00:16:19,360
Is it like what is it moving you towards?

286
00:16:19,360 --> 00:16:22,380
Are you just doing a bunch of business work and being productive?

287
00:16:22,380 --> 00:16:25,440
Or is that work moving you towards the mission?

288
00:16:25,440 --> 00:16:26,440
Yeah.

289
00:16:26,440 --> 00:16:28,160
And I think we've got a question.

290
00:16:28,160 --> 00:16:29,720
Julie is one of my Julie's.

291
00:16:29,720 --> 00:16:33,600
Julie says, so the mission is how you execute the vision?

292
00:16:33,600 --> 00:16:34,600
Question mark.

293
00:16:34,600 --> 00:16:35,600
Yeah.

294
00:16:35,600 --> 00:16:38,080
So for me to kind of jump in on that.

295
00:16:38,080 --> 00:16:44,200
So the mission is more so, yes, how you execute the vision.

296
00:16:44,200 --> 00:16:49,280
And I think the interesting thing about the mission is that that one can be a little bit

297
00:16:49,280 --> 00:16:51,480
more fluid than the vision.

298
00:16:51,480 --> 00:16:52,480
Right.

299
00:16:52,480 --> 00:16:58,680
And that the vision is very subjective, but that doesn't change or it shouldn't change

300
00:16:58,680 --> 00:17:01,560
just because of whatever kind is going on.

301
00:17:01,560 --> 00:17:02,560
Right.

302
00:17:02,560 --> 00:17:07,240
But the mission can kind of shift and move around in order to achieve that vision.

303
00:17:07,240 --> 00:17:11,240
So I guess if we're kind of defining it like the hoop, like the pop model.

304
00:17:11,240 --> 00:17:15,720
So we have like the purpose for the business being there is the vision statements, like

305
00:17:15,720 --> 00:17:18,440
to create a better world for everyone.

306
00:17:18,440 --> 00:17:26,820
The what is it outcome is by providing affordable, great furniture.

307
00:17:26,820 --> 00:17:31,680
And then the process is whatever we need to do to make that outcome possible.

308
00:17:31,680 --> 00:17:32,680
Right.

309
00:17:32,680 --> 00:17:36,320
And that's where you kind of get into like the nitty gritty of, OK, well, where do we

310
00:17:36,320 --> 00:17:37,680
source the material from?

311
00:17:37,680 --> 00:17:38,900
What is our productivity?

312
00:17:38,900 --> 00:17:43,440
What is our effectiveness on manufacturing?

313
00:17:43,440 --> 00:17:45,120
What is our price per part?

314
00:17:45,120 --> 00:17:46,960
Like that's like the nitty gritty stuff.

315
00:17:46,960 --> 00:17:47,960
Right.

316
00:17:47,960 --> 00:17:51,400
So it kind of has those different layers to it.

317
00:17:51,400 --> 00:17:52,400
Yeah.

318
00:17:52,400 --> 00:17:58,120
I think what I'm hearing you say, too, is that the mission really kind of lives in that

319
00:17:58,120 --> 00:18:02,300
outcome world, would you say?

320
00:18:02,300 --> 00:18:04,640
Or more in the nitty gritty.

321
00:18:04,640 --> 00:18:09,320
Mission lives more so in the purpose world, like that higher, like in the sky, kind of.

322
00:18:09,320 --> 00:18:10,320
Yep.

323
00:18:10,320 --> 00:18:11,320
And then I would say that.

324
00:18:11,320 --> 00:18:12,320
The idealist almost.

325
00:18:12,320 --> 00:18:13,320
Yeah.

326
00:18:13,320 --> 00:18:15,160
And then the outcome is more so the mission.

327
00:18:15,160 --> 00:18:16,160
Yeah.

328
00:18:16,160 --> 00:18:19,200
And that's kind of like, you know, the trees, that's the things you can see.

329
00:18:19,200 --> 00:18:20,200
Right.

330
00:18:20,200 --> 00:18:21,200
So it's like imagine like a landscape.

331
00:18:21,200 --> 00:18:26,280
It's like the pretty clouds in the sky, like the like the un-itch like aim for the stars.

332
00:18:26,280 --> 00:18:27,280
Right.

333
00:18:27,280 --> 00:18:28,680
Like that's the that's the vision.

334
00:18:28,680 --> 00:18:29,680
That's the big thing.

335
00:18:29,680 --> 00:18:33,040
That's the overarching thing that we see when we look up.

336
00:18:33,040 --> 00:18:37,860
The outcome, the mission is the trees, the mountains, the beautiful landscape in front

337
00:18:37,860 --> 00:18:39,400
of us.

338
00:18:39,400 --> 00:18:44,320
And then the process are like the roots, the microbiome in the soil.

339
00:18:44,320 --> 00:18:49,720
Like that's what's making all of that possible on the outskirts as we build towards the sky.

340
00:18:49,720 --> 00:18:50,720
Yeah.

341
00:18:50,720 --> 00:18:52,160
That's I think that's a great analogy.

342
00:18:52,160 --> 00:18:56,680
I love I love that you talked about the mission as fluid.

343
00:18:56,680 --> 00:19:01,120
And I think that can be so confusing in a lot of ways because it's like, well, it's

344
00:19:01,120 --> 00:19:06,680
not fluid in some ways because you want it to be very specific, like with Ikea.

345
00:19:06,680 --> 00:19:07,680
Right.

346
00:19:07,680 --> 00:19:08,680
It's going to be affordable.

347
00:19:08,680 --> 00:19:12,080
It's going to be honestly, that's the only one I can remember right now, but it will

348
00:19:12,080 --> 00:19:16,040
be affordable and they will give you a tool with each furniture and I am grateful for

349
00:19:16,040 --> 00:19:17,040
it.

350
00:19:17,040 --> 00:19:22,560
But but I think part of a mission is like you have.

351
00:19:22,560 --> 00:19:25,640
OK, here's the here's the vision.

352
00:19:25,640 --> 00:19:27,140
Here's where I'd like to go.

353
00:19:27,140 --> 00:19:29,720
And I have these resources.

354
00:19:29,720 --> 00:19:33,400
And so with these resources, I will use them in this way.

355
00:19:33,400 --> 00:19:36,040
Toward this goal that will help me accomplish this vision.

356
00:19:36,040 --> 00:19:39,480
Now if those resources change, that's when the mission gets fluid.

357
00:19:39,480 --> 00:19:41,420
Like, wow, we have more resources.

358
00:19:41,420 --> 00:19:43,040
We can expand.

359
00:19:43,040 --> 00:19:44,800
The mission can now be this.

360
00:19:44,800 --> 00:19:46,140
The mission can now be this.

361
00:19:46,140 --> 00:19:50,680
But it's all got that forward momentum toward that vision.

362
00:19:50,680 --> 00:19:51,840
Exactly.

363
00:19:51,840 --> 00:19:57,440
And I think that the when it comes like the money aspect, right, like that's just the

364
00:19:57,440 --> 00:19:58,440
rules of nature.

365
00:19:58,440 --> 00:19:59,440
Right.

366
00:19:59,440 --> 00:20:03,040
And we can only plant as many trees as we can afford.

367
00:20:03,040 --> 00:20:05,980
But that doesn't mean that we can't get more of it.

368
00:20:05,980 --> 00:20:07,060
We can't figure it out.

369
00:20:07,060 --> 00:20:08,700
We can't make it work.

370
00:20:08,700 --> 00:20:12,820
And that's really what I guess what I would want to get across in this is that, you know,

371
00:20:12,820 --> 00:20:18,640
the goal of making money, bringing in donations works together with the mission, with the

372
00:20:18,640 --> 00:20:21,800
vision, with the rules of the land.

373
00:20:21,800 --> 00:20:28,080
And it kind of creates this like fluid ecosystem in and of itself as opposed to all these different

374
00:20:28,080 --> 00:20:29,600
warring nations.

375
00:20:29,600 --> 00:20:30,600
Right.

376
00:20:30,600 --> 00:20:31,600
Like, that's not what it is.

377
00:20:31,600 --> 00:20:35,920
It's they all should be working together towards a better tomorrow.

378
00:20:35,920 --> 00:20:36,920
Yeah.

379
00:20:36,920 --> 00:20:39,920
OK, so let's.

380
00:20:39,920 --> 00:20:42,440
Mission vision enrollment.

381
00:20:42,440 --> 00:20:43,440
Yes.

382
00:20:43,440 --> 00:20:48,840
OK, so we've we've I don't know, we've groomed what we've brushed the groomed horse already

383
00:20:48,840 --> 00:20:50,080
on those.

384
00:20:50,080 --> 00:20:59,720
So so when it comes to the idea of the goal, the mission, the vision, when we say enrollment,

385
00:20:59,720 --> 00:21:02,600
it's really getting people behind those things.

386
00:21:02,600 --> 00:21:06,360
So Piper, do you want to talk a little bit about what it means to actually be enrolled

387
00:21:06,360 --> 00:21:09,680
in all of that, generally speaking?

388
00:21:09,680 --> 00:21:10,680
Yeah.

389
00:21:10,680 --> 00:21:12,600
And actually, that's so funny.

390
00:21:12,600 --> 00:21:17,560
There's there's another one of my Julie's who's asking, can you share ideas of getting

391
00:21:17,560 --> 00:21:19,800
others involved in your vision?

392
00:21:19,800 --> 00:21:21,480
And what a perfect segue.

393
00:21:21,480 --> 00:21:22,480
This is my ultimate Julie.

394
00:21:22,480 --> 00:21:23,480
It's my mom.

395
00:21:23,480 --> 00:21:28,480
I'm Piper's mom.

396
00:21:28,480 --> 00:21:34,280
But I think that's exactly the shift we're hoping to make, which is if you want to really

397
00:21:34,280 --> 00:21:37,120
enroll someone.

398
00:21:37,120 --> 00:21:41,920
You have to make sure it's a conversation about the vision.

399
00:21:41,920 --> 00:21:49,760
And when it comes to being enrolled in something and Ranger, if I'm going off off kilter,

400
00:21:49,760 --> 00:21:50,760
I'm going to be back.

401
00:21:50,760 --> 00:21:55,480
But I think we can look at getting people involved.

402
00:21:55,480 --> 00:21:56,480
And there's different levels of that.

403
00:21:56,480 --> 00:21:59,680
And I think Ranger, what you're talking about, there's the roots of the tree, there's the

404
00:21:59,680 --> 00:22:02,000
trees and then there's the vision.

405
00:22:02,000 --> 00:22:06,440
You can get someone enrolled in the roots of the trees.

406
00:22:06,440 --> 00:22:10,560
Like, hey, if you help me do this event, then I will give you this much money.

407
00:22:10,560 --> 00:22:14,320
If you come work for me, I will give you this paycheck.

408
00:22:14,320 --> 00:22:18,500
If you buy my product, it's going to get you this type of lifestyle.

409
00:22:18,500 --> 00:22:22,640
Or if you buy my product, I'm going to give this percentage to this nonprofit.

410
00:22:22,640 --> 00:22:25,600
So you're going to be like good with your money.

411
00:22:25,600 --> 00:22:27,760
Like you've been a good steward of your money, right?

412
00:22:27,760 --> 00:22:34,880
So there's those weeds, like we can sell them and enroll them on the nuts and bolts.

413
00:22:34,880 --> 00:22:37,280
And that has a certain level of value to it.

414
00:22:37,280 --> 00:22:39,420
There's nothing wrong with that.

415
00:22:39,420 --> 00:22:43,040
But then there's also this next step of, okay, now we're looking at the trees.

416
00:22:43,040 --> 00:22:45,360
You have a mission.

417
00:22:45,360 --> 00:22:49,200
Can I enroll you in having the most affordable furniture?

418
00:22:49,200 --> 00:22:54,320
Maybe that's super exciting to you and you're really passionate about affordable living.

419
00:22:54,320 --> 00:22:58,520
And for families who can't afford super nice furniture, they still deserve to feel like

420
00:22:58,520 --> 00:23:00,520
they have an adorable home.

421
00:23:00,520 --> 00:23:02,080
And there's value in that too.

422
00:23:02,080 --> 00:23:08,040
And I would argue that those people are going to be more invested than the people invested

423
00:23:08,040 --> 00:23:13,680
with just buying the product in the roots, within this analogy, the other trees.

424
00:23:13,680 --> 00:23:19,720
But then if you jump up to this higher vision level and you say, are you willing to join

425
00:23:19,720 --> 00:23:26,560
me in making every day better for everyone?

426
00:23:26,560 --> 00:23:31,280
It's like, are you willing to dream with me and make this happen?

427
00:23:31,280 --> 00:23:36,700
That enrollment shifts because they see themselves in the world you're trying to create.

428
00:23:36,700 --> 00:23:41,040
It's not like I'll give you, you give me, you scratch my back, I'll scratch your back,

429
00:23:41,040 --> 00:23:42,880
which there's value to that, right?

430
00:23:42,880 --> 00:23:43,880
We need our backs scratched.

431
00:23:43,880 --> 00:23:46,200
Like you said, like we need money.

432
00:23:46,200 --> 00:23:47,200
That's a thing, right?

433
00:23:47,200 --> 00:23:54,000
But if we can jump to this higher level with the vision and say, hey, here's my vision.

434
00:23:54,000 --> 00:23:57,760
Do you want to join me in changing the world?

435
00:23:57,760 --> 00:24:01,000
Then I think that enrollment really locks in for people.

436
00:24:01,000 --> 00:24:02,000
Yeah.

437
00:24:02,000 --> 00:24:10,680
And I love that we're going on this like natural escape nature, whatever that analogy.

438
00:24:10,680 --> 00:24:12,180
We love a good tree.

439
00:24:12,180 --> 00:24:15,880
But that's also a good thing too, is that it's not about always having your head in

440
00:24:15,880 --> 00:24:17,880
the clouds, right?

441
00:24:17,880 --> 00:24:20,520
And not being able to see what's going on at ground level.

442
00:24:20,520 --> 00:24:23,560
But it's not about having your head in the dirt that you're so bogged down by the day

443
00:24:23,560 --> 00:24:28,640
to day intricacies that you're not remembering why you're there to begin with, right?

444
00:24:28,640 --> 00:24:36,060
It's about being able to paint that picture instead of just a, oh God, it's not just like

445
00:24:36,060 --> 00:24:37,680
a snapshot of one or the other.

446
00:24:37,680 --> 00:24:41,680
It's about painting that whole panorama of the entire scene.

447
00:24:41,680 --> 00:24:42,680
Yeah.

448
00:24:42,680 --> 00:24:47,080
And constantly checking every level of it.

449
00:24:47,080 --> 00:24:50,540
And again, a plug for things that I'm passionate about.

450
00:24:50,540 --> 00:24:54,920
If you're bad at the roots and the nitty gritty, do you have someone on your team who's good

451
00:24:54,920 --> 00:24:55,920
at it?

452
00:24:55,920 --> 00:24:56,920
Right?

453
00:24:56,920 --> 00:24:57,920
Exactly.

454
00:24:57,920 --> 00:25:01,040
If you're bad at dreaming, do you have someone on your team who's good about it?

455
00:25:01,040 --> 00:25:02,120
That's my particular bent.

456
00:25:02,120 --> 00:25:03,120
So I digress.

457
00:25:03,120 --> 00:25:04,120
But yeah.

458
00:25:04,120 --> 00:25:08,040
And I think it's also a thing where it's going to be when it comes to building a team or

459
00:25:08,040 --> 00:25:09,160
working with other people.

460
00:25:09,160 --> 00:25:13,200
Like for mine, it's more so like having a partner in your business, right?

461
00:25:13,200 --> 00:25:18,000
Like if you have two, I don't know, for like a partnership, right?

462
00:25:18,000 --> 00:25:23,120
If both of you are ahead in the clouds, you're not going to be able to see what's going on

463
00:25:23,120 --> 00:25:24,120
in the soil.

464
00:25:24,120 --> 00:25:26,360
You're not going to see that you're low in nitrogen or sulfates, right?

465
00:25:26,360 --> 00:25:29,800
This is my ag background coming out, right?

466
00:25:29,800 --> 00:25:34,360
But if you're so bogged down in the soil and like cultivating the land, you're not going

467
00:25:34,360 --> 00:25:37,000
to remember why you're there to begin with.

468
00:25:37,000 --> 00:25:42,920
So it's kind of like being able to say, hey, I love being in my head in the clouds.

469
00:25:42,920 --> 00:25:44,380
I love being up here.

470
00:25:44,380 --> 00:25:45,640
It's nice.

471
00:25:45,640 --> 00:25:48,240
But being able to say, okay, what's going on at ground level?

472
00:25:48,240 --> 00:25:54,060
How does that, what do we need to do down here to move where we're trying to go up above?

473
00:25:54,060 --> 00:25:56,920
And if you're bogged down on the land and you're the one, you know, the nitty gritty

474
00:25:56,920 --> 00:26:02,360
doing the work, like being able to look up and say, this is why we're doing it.

475
00:26:02,360 --> 00:26:05,960
And again, I don't know anything about furniture, manufacturing, right?

476
00:26:05,960 --> 00:26:11,160
But when it comes to like the people in the warehouse, right, that are in the manufacturing,

477
00:26:11,160 --> 00:26:12,880
like they're in there day in and day out.

478
00:26:12,880 --> 00:26:16,720
They're putting together the packs, they're putting together the screws, they're drilling

479
00:26:16,720 --> 00:26:20,120
holes, cutting the wood that needs to be set up.

480
00:26:20,120 --> 00:26:26,360
Like they're not thinking about the fact that they're creating like adorable furniture for

481
00:26:26,360 --> 00:26:29,560
people that need affordable, adorable furniture, right?

482
00:26:29,560 --> 00:26:34,040
Yeah, they're not sitting there with my like me and my daughter having a tea party on that

483
00:26:34,040 --> 00:26:35,040
table.

484
00:26:35,040 --> 00:26:37,400
Yeah, exactly.

485
00:26:37,400 --> 00:26:42,440
But it's a good reminder from time to time that that's really what they're there for,

486
00:26:42,440 --> 00:26:43,440
right?

487
00:26:43,440 --> 00:26:45,800
Like, I don't know, it's like, what is the rule?

488
00:26:45,800 --> 00:26:51,480
Like 80-20, like, well, in this case, when I say 80-20, typically it's like 80% of problems

489
00:26:51,480 --> 00:26:58,580
come from 20% of X or 80% of good things come from 20% blank.

490
00:26:58,580 --> 00:27:03,840
It's like 80% of your focus is on the area that you're the best in.

491
00:27:03,840 --> 00:27:09,120
But there's that room for that 20% to be reminded of why you're there or what's going on.

492
00:27:09,120 --> 00:27:13,680
Yeah, like you kind of need all of those levels.

493
00:27:13,680 --> 00:27:17,200
And I think I'll start to shift to another area that we really wanted to talk about a

494
00:27:17,200 --> 00:27:21,480
lot, which was, so you've got your idea of your vision, you've got your idea of your

495
00:27:21,480 --> 00:27:25,240
mission and you've got your idea of kind of like your weeds, maybe some of those perks

496
00:27:25,240 --> 00:27:32,640
either for you as a business or for employees or for investors or for like customers, right?

497
00:27:32,640 --> 00:27:34,960
Whoever is kind of in those nitty gritties.

498
00:27:34,960 --> 00:27:38,520
So I think when you and I were talking, you've got the vision, the mission, and then the

499
00:27:38,520 --> 00:27:39,520
perks.

500
00:27:39,520 --> 00:27:47,360
I think if you're going to enroll anybody in anything, you first have to be able to

501
00:27:47,360 --> 00:27:50,460
articulate those for yourself.

502
00:27:50,460 --> 00:27:57,520
Because if you don't know the vision of your business or the vision of your nonprofit,

503
00:27:57,520 --> 00:28:04,040
then you can't invite someone to join you in changing the world because you can't articulate

504
00:28:04,040 --> 00:28:05,320
how it's going to change.

505
00:28:05,320 --> 00:28:09,040
How are you going to inspire that if you can't articulate it?

506
00:28:09,040 --> 00:28:10,040
And same with the mission.

507
00:28:10,040 --> 00:28:11,360
It's like, well, what does your business do?

508
00:28:11,360 --> 00:28:15,800
It's like, well, we're like furniture people.

509
00:28:15,800 --> 00:28:17,960
We do the furniture.

510
00:28:17,960 --> 00:28:22,720
And then someone would leave that conversation like, okay, great.

511
00:28:22,720 --> 00:28:27,240
I'm glad I ran into them at that cocktail party, but I'm not feeling like there's like

512
00:28:27,240 --> 00:28:31,200
a drive or there's kind of that, like you said, that mission, right?

513
00:28:31,200 --> 00:28:32,200
And then same in the nitty gritty.

514
00:28:32,200 --> 00:28:35,000
Someone's like, well, if I come work for you, like, what am I going to make?

515
00:28:35,000 --> 00:28:36,000
Like, ah, money.

516
00:28:36,000 --> 00:28:37,000
I don't know.

517
00:28:37,000 --> 00:28:38,000
Money.

518
00:28:38,000 --> 00:28:39,000
Right.

519
00:28:39,000 --> 00:28:45,360
But if you can't articulate all three of those levels, you're not going to be able to inspire

520
00:28:45,360 --> 00:28:47,480
whatever someone's looking for.

521
00:28:47,480 --> 00:28:48,480
Yeah.

522
00:28:48,480 --> 00:28:52,800
And it's, and there's also that other level of, I didn't realize we're already so many

523
00:28:52,800 --> 00:28:53,800
minutes in already.

524
00:28:53,800 --> 00:28:58,200
It's like, yeesh, being able to articulate yourself and getting clear on what each of

525
00:28:58,200 --> 00:29:02,760
those are for you and your business or nonprofit, whatever.

526
00:29:02,760 --> 00:29:09,680
But also like how enrolled are you in the vision, in the mission, in everything that's

527
00:29:09,680 --> 00:29:10,680
going on?

528
00:29:10,680 --> 00:29:15,340
Like, did you just write this stuff on paper and you just wrote it down because Piper and

529
00:29:15,340 --> 00:29:19,640
Ranger told you to on a random Wednesday or like how much, how enrolled, how much do you

530
00:29:19,640 --> 00:29:22,040
believe in what's going on?

531
00:29:22,040 --> 00:29:26,760
Because that conviction carries through and everything you say and do.

532
00:29:26,760 --> 00:29:31,600
Like with the walk for me, for example, it's like, here's my mission.

533
00:29:31,600 --> 00:29:32,600
Here's my vision.

534
00:29:32,600 --> 00:29:33,600
Right.

535
00:29:33,600 --> 00:29:37,560
If I don't believe that I can make it across and I don't believe in my capabilities or

536
00:29:37,560 --> 00:29:43,400
how I'm doing it or the stuff that I've already done, how do I expect people to donate their

537
00:29:43,400 --> 00:29:51,760
time to driving me around, to giving me donations, to being on that podcast and giving me their

538
00:29:51,760 --> 00:29:53,720
time and resources, right?

539
00:29:53,720 --> 00:29:55,880
Or attention in general.

540
00:29:55,880 --> 00:30:00,680
Like I have to believe more than anybody else in what's going on.

541
00:30:00,680 --> 00:30:08,800
It's like if you deliver it as though it's a chore for you, people are going to receive

542
00:30:08,800 --> 00:30:12,320
it as though it's going to be a chore for them.

543
00:30:12,320 --> 00:30:13,320
Exactly.

544
00:30:13,320 --> 00:30:15,000
I love the example of your walk.

545
00:30:15,000 --> 00:30:21,960
And I think that's so true, especially for so many nonprofits that like when it comes

546
00:30:21,960 --> 00:30:27,840
to for-profit businesses, there is often this understanding of like, well, we both need

547
00:30:27,840 --> 00:30:28,840
this.

548
00:30:28,840 --> 00:30:29,840
Right.

549
00:30:29,840 --> 00:30:34,640
There's, I think that's how commerce works.

550
00:30:34,640 --> 00:30:43,640
And with a nonprofit, there is an ask, which is I, I can't give you the same thing.

551
00:30:43,640 --> 00:30:48,240
What I'm asking for you to invest in is me giving these resources to something else for

552
00:30:48,240 --> 00:30:53,240
the betterment of our community, for the betterment of the world, whatever the passion project

553
00:30:53,240 --> 00:30:55,840
is for that nonprofit.

554
00:30:55,840 --> 00:31:02,400
And I think especially for nonprofits, you better know that vision and you better know

555
00:31:02,400 --> 00:31:05,760
how to deliver it like you're on fire about it.

556
00:31:05,760 --> 00:31:06,760
Exactly.

557
00:31:06,760 --> 00:31:07,920
Because, I mean, that's the thing too.

558
00:31:07,920 --> 00:31:12,960
Like when I worked for with, or when I ran, worked with, I don't know how to say it.

559
00:31:12,960 --> 00:31:18,680
When I was on the board for the NorCal Herbological Society, like we were asking people like for

560
00:31:18,680 --> 00:31:21,800
donations to volunteer for free.

561
00:31:21,800 --> 00:31:27,780
And I mean, I was president and I had like three positions at one time at some point,

562
00:31:27,780 --> 00:31:30,760
but it was because I really believed in what we were doing.

563
00:31:30,760 --> 00:31:34,720
Like it was so, there's also that level of tangibility, right?

564
00:31:34,720 --> 00:31:40,120
Like if you were so clear on your mission and vision and you are 100% convicted behind

565
00:31:40,120 --> 00:31:46,520
those things, that's great, comma, what have you done about it?

566
00:31:46,520 --> 00:31:47,640
Right?

567
00:31:47,640 --> 00:31:51,360
It's not just saying, yeah, are you actually doing something?

568
00:31:51,360 --> 00:31:52,360
Are you just saying it?

569
00:31:52,360 --> 00:31:55,040
Do you just believe in it or are you doing something about it?

570
00:31:55,040 --> 00:31:56,980
And that was clear based off of what we were doing.

571
00:31:56,980 --> 00:32:01,520
Like what we had, we were home like hundreds of animals in a year.

572
00:32:01,520 --> 00:32:05,640
We were able to cover the vet costs of all these critters.

573
00:32:05,640 --> 00:32:08,280
We were able to educate at all these different events.

574
00:32:08,280 --> 00:32:10,840
Like we were already doing the work.

575
00:32:10,840 --> 00:32:14,800
So it's having that burden of proof that, hey, I am who I say I am.

576
00:32:14,800 --> 00:32:16,640
Yeah, here's the clouds.

577
00:32:16,640 --> 00:32:19,200
Here's where we're going to put the trees, but like here's the garden over here that

578
00:32:19,200 --> 00:32:20,200
we've already put in.

579
00:32:20,200 --> 00:32:22,640
Like we're already doing something.

580
00:32:22,640 --> 00:32:27,120
When we came into having this talk, like the kind of the conversations we had coming into

581
00:32:27,120 --> 00:32:34,500
it, one of the things that came up was there are really three key players in the conversation

582
00:32:34,500 --> 00:32:39,060
of enrollment and you and I are both super clear.

583
00:32:39,060 --> 00:32:42,660
So there's this feeling when you're trying to get people involved and you're trying to

584
00:32:42,660 --> 00:32:48,120
get people enrolled in your business, in your nonprofit, in your family, let's be real,

585
00:32:48,120 --> 00:32:51,400
there's enrollment with my four year old all day.

586
00:32:51,400 --> 00:32:54,000
Like hey, I'm just enrolling you into vegetables.

587
00:32:54,000 --> 00:32:56,200
Can I just enroll you into putting your shoes on, please?

588
00:32:56,200 --> 00:32:57,200
Like please.

589
00:32:57,200 --> 00:33:00,000
Like there's enrollment everywhere around us, right?

590
00:33:00,000 --> 00:33:05,360
So there's the thing that you are trying to enroll someone in and we've been talking a

591
00:33:05,360 --> 00:33:06,360
lot about that.

592
00:33:06,360 --> 00:33:09,800
Are you enrolling in the vision, in the mission or in the perks?

593
00:33:09,800 --> 00:33:11,060
But then there's you.

594
00:33:11,060 --> 00:33:18,580
You are a player in this enrollment because they can only see that item through you.

595
00:33:18,580 --> 00:33:23,700
You are the window, the lens, because they're going to see your enthusiasm or your lack

596
00:33:23,700 --> 00:33:24,700
of enthusiasm.

597
00:33:24,700 --> 00:33:27,000
They're going to see your buy-in or your lack of buy-in.

598
00:33:27,000 --> 00:33:33,360
They're going to see, are you, like, do you actually care about reptiles or do you not?

599
00:33:33,360 --> 00:33:34,360
That's your, right?

600
00:33:34,360 --> 00:33:35,360
Herbological?

601
00:33:35,360 --> 00:33:38,160
Yeah, herbological was lizards, snakes, spiders, all that fun.

602
00:33:38,160 --> 00:33:40,040
Well, not really spiders, but we did that too.

603
00:33:40,040 --> 00:33:41,040
Spiders are cool.

604
00:33:41,040 --> 00:33:42,040
That's a lot.

605
00:33:42,040 --> 00:33:43,040
Bring them in.

606
00:33:43,040 --> 00:33:44,040
We've enrolled them.

607
00:33:44,040 --> 00:33:50,840
But I think the third player that is really important to know is who are you enrolling?

608
00:33:50,840 --> 00:33:54,920
Who do you think wants to be a part of this vision with you?

609
00:33:54,920 --> 00:34:04,440
Because if I have a nonprofit that focuses on supporting youth in the community through

610
00:34:04,440 --> 00:34:10,560
art and music, I'm not going to go to football games to promote, right?

611
00:34:10,560 --> 00:34:13,540
And not to say that someone who loves football can't love art and vice versa.

612
00:34:13,540 --> 00:34:14,540
That's not it at all.

613
00:34:14,540 --> 00:34:23,800
But you need to give as much care to understanding your vision, mission and perks as you do to

614
00:34:23,800 --> 00:34:29,280
getting your own investment in it as you do to understanding who are you trying to get

615
00:34:29,280 --> 00:34:31,200
invested with you?

616
00:34:31,200 --> 00:34:36,600
Like, who do you really think wants to be a part of changing this world in the way you

617
00:34:36,600 --> 00:34:38,080
see this change?

618
00:34:38,080 --> 00:34:40,560
And are you finding those people?

619
00:34:40,560 --> 00:34:41,760
Are you looking for those people?

620
00:34:41,760 --> 00:34:43,760
Are you going to where they are?

621
00:34:43,760 --> 00:34:45,200
And are you seeing them?

622
00:34:45,200 --> 00:34:51,640
Like, wow, I see in you a love for art and music and youth.

623
00:34:51,640 --> 00:34:59,640
I have something for you or like, hey, I just saw you save that spider instead of kill it.

624
00:34:59,640 --> 00:35:02,640
Like, I've got a thing for you.

625
00:35:02,640 --> 00:35:08,240
Are you looking for people who see the change that you're trying to make happen and the

626
00:35:08,240 --> 00:35:10,880
people who want that change to happen too?

627
00:35:10,880 --> 00:35:11,960
Exactly.

628
00:35:11,960 --> 00:35:14,160
It's meeting people where they're at.

629
00:35:14,160 --> 00:35:17,760
And that's also kind of like alongside the goal, right?

630
00:35:17,760 --> 00:35:20,240
Like resource allocation.

631
00:35:20,240 --> 00:35:27,600
I'm not going to go to the lizard haters anonymous meeting to try to enroll people to be members

632
00:35:27,600 --> 00:35:30,440
in the herpetological society in the area.

633
00:35:30,440 --> 00:35:35,400
And like, I might go to like a reptile expo where not everybody is a member.

634
00:35:35,400 --> 00:35:36,640
Not everybody knows that we exist.

635
00:35:36,640 --> 00:35:41,840
I mean, there's an expo I think this weekend that the NCHS is going to.

636
00:35:41,840 --> 00:35:46,120
And that's the perfect place to be because at least everybody coming through the door,

637
00:35:46,120 --> 00:35:51,680
if they're not, I don't know, live, laugh, loving lizards, like they're interested.

638
00:35:51,680 --> 00:35:53,680
They're ready to dip their toes in.

639
00:35:53,680 --> 00:35:58,320
And it's also understand like what you're saying is seeing them as an individual and

640
00:35:58,320 --> 00:36:02,040
being able to say like through a little bit of a conversation, like, oh, is this person

641
00:36:02,040 --> 00:36:05,600
more of a up in the sky kind of person?

642
00:36:05,600 --> 00:36:11,360
Are they the trees or are they more of like the like making the soil microbiome happen?

643
00:36:11,360 --> 00:36:16,160
Like, and you can kind of tell that based off of what lights someone up, right?

644
00:36:16,160 --> 00:36:21,160
That's just personality types and being able to really be with someone and sit with them.

645
00:36:21,160 --> 00:36:22,160
And I don't know, like, what?

646
00:36:22,160 --> 00:36:26,200
Be present, be curious, all the all the fun coaching terms, right?

647
00:36:26,200 --> 00:36:32,120
But yeah, being able to really see that person as an individual and enrolling them into the

648
00:36:32,120 --> 00:36:37,360
team, into the group and something that there's that what was it?

649
00:36:37,360 --> 00:36:39,120
The donor growth podcast.

650
00:36:39,120 --> 00:36:44,760
I don't think they're doing it anymore, unfortunately, but they were two nonprofit consultants.

651
00:36:44,760 --> 00:36:49,640
And one of the most useful thing that I got out of all whatever, however many episodes

652
00:36:49,640 --> 00:36:55,880
of them I listened to was if you're trying to enroll someone in the vision of your business,

653
00:36:55,880 --> 00:37:01,840
it's to remember the phrase, people like us do things like this.

654
00:37:01,840 --> 00:37:04,080
Like we're not talking about, oh, this is what we are doing.

655
00:37:04,080 --> 00:37:05,080
This is what I'm doing.

656
00:37:05,080 --> 00:37:08,600
It's like I can see that you and I are like on the same vibe.

657
00:37:08,600 --> 00:37:12,720
Like we care about proper husbandry of reptiles.

658
00:37:12,720 --> 00:37:18,560
We care about conservation of flora and fauna, right?

659
00:37:18,560 --> 00:37:21,480
Like that's what we have in common already.

660
00:37:21,480 --> 00:37:22,920
This is what we're doing about it.

661
00:37:22,920 --> 00:37:25,600
Like are you in?

662
00:37:25,600 --> 00:37:28,560
Like this is what the membership costs.

663
00:37:28,560 --> 00:37:30,440
Like just jump in and we'll do it.

664
00:37:30,440 --> 00:37:31,440
Yeah.

665
00:37:31,440 --> 00:37:32,440
And we'll change the world together.

666
00:37:32,440 --> 00:37:41,920
And I think something that's so, there are two truths that I see in people, which is

667
00:37:41,920 --> 00:37:45,200
once you hear them, it'll make sense why I like working with teams.

668
00:37:45,200 --> 00:37:52,280
But the first is we do nothing alone, right?

669
00:37:52,280 --> 00:37:59,600
No business exists because one person did all the things and didn't need anybody else.

670
00:37:59,600 --> 00:38:03,200
Like it's like literally anti-business.

671
00:38:03,200 --> 00:38:09,640
Business is I have a thing for you and I need you to want this thing too, right?

672
00:38:09,640 --> 00:38:15,160
Like we do nothing alone is one.

673
00:38:15,160 --> 00:38:23,200
Two is people long to belong to something, right?

674
00:38:23,200 --> 00:38:24,200
Like just in who we are.

675
00:38:24,200 --> 00:38:28,400
And you could talk about that in relationships and you could talk about that in community

676
00:38:28,400 --> 00:38:29,400
and all that.

677
00:38:29,400 --> 00:38:34,640
But like we desire to feel like we belong to something.

678
00:38:34,640 --> 00:38:40,320
And so why wouldn't you pair those two things together?

679
00:38:40,320 --> 00:38:45,600
I think that's enrollment is, you know, like you said, if you come with us, here's what

680
00:38:45,600 --> 00:38:46,600
we're doing.

681
00:38:46,600 --> 00:38:47,600
What was the quote you said, Ranger?

682
00:38:47,600 --> 00:38:49,240
You still have it up?

683
00:38:49,240 --> 00:38:50,240
Yeah.

684
00:38:50,240 --> 00:38:52,000
If people like us do things like this.

685
00:38:52,000 --> 00:38:53,040
Yeah.

686
00:38:53,040 --> 00:38:54,040
People like us do things like this.

687
00:38:54,040 --> 00:38:57,960
And it's like, Hey, I can't do any of this without you.

688
00:38:57,960 --> 00:39:04,440
And then this person saying, Oh, thank God I was looking for a place to belong.

689
00:39:04,440 --> 00:39:06,160
And that's enrollment.

690
00:39:06,160 --> 00:39:11,600
Can you get to that level with someone where you see them and where they want to belong?

691
00:39:11,600 --> 00:39:14,480
And can you offer them a place in what you're doing?

692
00:39:14,480 --> 00:39:17,560
Because you need them and they need you.

693
00:39:17,560 --> 00:39:19,480
Yeah.

694
00:39:19,480 --> 00:39:26,360
And I think to kind of tie back in with that, like that landscape mentality, right?

695
00:39:26,360 --> 00:39:34,280
It's like people like us do things like this so that we can build a world that's like that.

696
00:39:34,280 --> 00:39:37,860
Like it's not just about, Hey, this is the work that needs doing.

697
00:39:37,860 --> 00:39:40,600
It's like, this is the bigger reason.

698
00:39:40,600 --> 00:39:43,320
Like nobody likes cleaning lizard cages, right?

699
00:39:43,320 --> 00:39:44,620
Like it's gross.

700
00:39:44,620 --> 00:39:51,000
I don't like walking every day, but I walk because I see something bigger.

701
00:39:51,000 --> 00:39:52,000
I see the podcast.

702
00:39:52,000 --> 00:39:53,000
Like I'm doing it.

703
00:39:53,000 --> 00:39:54,280
Like there's that, there's that proof.

704
00:39:54,280 --> 00:39:55,840
I'm doing these kinds of live streams.

705
00:39:55,840 --> 00:40:01,440
I'm doing this work and it's to achieve this overall vision of it.

706
00:40:01,440 --> 00:40:05,820
And it's just like in the teams that you've worked with, it's like, I'm also assuming

707
00:40:05,820 --> 00:40:07,000
things for you.

708
00:40:07,000 --> 00:40:08,440
Like the day to day work.

709
00:40:08,440 --> 00:40:09,440
I don't know.

710
00:40:09,440 --> 00:40:14,880
Like, cause you've worked a lot in brewing and like breweries and beer and service industries,

711
00:40:14,880 --> 00:40:15,880
right?

712
00:40:15,880 --> 00:40:19,220
Like I would assume it's like, nobody likes cleaning dishes.

713
00:40:19,220 --> 00:40:25,040
Nobody likes sweeping the floors, mopping the, like whatever, whatever, but they do

714
00:40:25,040 --> 00:40:27,680
it one, of course with a paycheck for the perk.

715
00:40:27,680 --> 00:40:30,340
Like we're, we're romanticizing it a little bit, right?

716
00:40:30,340 --> 00:40:34,540
But it's because we're, you, they're providing a good experience for families.

717
00:40:34,540 --> 00:40:37,980
They're giving them a space where they can celebrate birthdays.

718
00:40:37,980 --> 00:40:43,480
They can celebrate anniversaries that, I don't know, life changing or super awkward

719
00:40:43,480 --> 00:40:45,940
first dates can happen, right?

720
00:40:45,940 --> 00:40:48,240
Like you're cultivating this environment.

721
00:40:48,240 --> 00:40:52,840
That's more important than the work that just needs doing.

722
00:40:52,840 --> 00:40:54,840
Therefore we do it.

723
00:40:54,840 --> 00:40:55,840
Absolutely.

724
00:40:55,840 --> 00:41:00,200
And I think as we come close to the end of our time, I think that's such a beautiful

725
00:41:00,200 --> 00:41:09,800
reminder that you can enroll people in every level, but if you can enroll them in that

726
00:41:09,800 --> 00:41:15,900
larger purpose, they're going to be so much more invested than that perk that you have

727
00:41:15,900 --> 00:41:17,560
to keep handing them.

728
00:41:17,560 --> 00:41:18,560
You clean, I give you money.

729
00:41:18,560 --> 00:41:19,560
You clean, I give you money.

730
00:41:19,560 --> 00:41:21,000
You clean, I give you money.

731
00:41:21,000 --> 00:41:25,800
Or you clean, I give you money so that we can be the place where someone, when they

732
00:41:25,800 --> 00:41:28,800
get married said they hung out for the first time.

733
00:41:28,800 --> 00:41:33,000
And they, we let them stay 30 minutes past closing because we could see that they were

734
00:41:33,000 --> 00:41:36,800
hitting it off and they were the only two left and they didn't realize it because they

735
00:41:36,800 --> 00:41:38,840
were just so crazy about each other.

736
00:41:38,840 --> 00:41:42,640
Like I've had it happen and we're like, kind of like awkwardly shuffling chairs.

737
00:41:42,640 --> 00:41:46,500
Like, okay guys, like it's, it's time to go to the next place, but like you can't bring

738
00:41:46,500 --> 00:41:52,040
yourself to because you've fallen in love with the vision of man, this place that we

739
00:41:52,040 --> 00:41:56,720
get to mop tonight is a part of their forever story.

740
00:41:56,720 --> 00:41:58,320
Exactly.

741
00:41:58,320 --> 00:42:04,520
And to really just hone in on that, like that's the value that you can create when you enroll

742
00:42:04,520 --> 00:42:08,000
an employee, a team member in the vision of the business.

743
00:42:08,000 --> 00:42:09,000
Right.

744
00:42:09,000 --> 00:42:13,000
And that's something that I try to get across in my coaching is that like, you know, personal

745
00:42:13,000 --> 00:42:17,360
wellness, business success, work life balance, whatever you want to call it.

746
00:42:17,360 --> 00:42:21,320
Like your job is a huge portion of your life.

747
00:42:21,320 --> 00:42:22,880
And I don't know.

748
00:42:22,880 --> 00:42:24,720
It's my belief that you should enjoy that.

749
00:42:24,720 --> 00:42:29,080
Like you should be bought in on the vision, on the mission of what you're really doing

750
00:42:29,080 --> 00:42:30,080
at work.

751
00:42:30,080 --> 00:42:35,040
Cause it sounds like there's the aspect of like, I don't hate my life.

752
00:42:35,040 --> 00:42:36,800
I don't hate my job.

753
00:42:36,800 --> 00:42:37,840
Like this is what I do.

754
00:42:37,840 --> 00:42:41,320
Even on the worst days, it's like, okay, like, I don't know.

755
00:42:41,320 --> 00:42:44,480
I spilled the mop bucket on my foot again, you know, whatever.

756
00:42:44,480 --> 00:42:45,480
Trying to keep it simple.

757
00:42:45,480 --> 00:42:47,520
Like I bleached my pants.

758
00:42:47,520 --> 00:42:49,200
I bleached my pants again.

759
00:42:49,200 --> 00:42:51,800
This is the fifth time this week.

760
00:42:51,800 --> 00:42:53,840
And that's the value that the employees get.

761
00:42:53,840 --> 00:42:59,240
If you're able to enroll them in that mission, in that vision and truly believe for themselves,

762
00:42:59,240 --> 00:43:03,560
there's a good chance it's going to increase their overall satisfaction, their overall

763
00:43:03,560 --> 00:43:08,400
enjoyment of their jobs so that they're not, I don't know, de-stressing for 30 minutes

764
00:43:08,400 --> 00:43:10,300
in the parking lot before walking through the door.

765
00:43:10,300 --> 00:43:15,000
Like they're excited to go to work and you know, we can talk more about perks later,

766
00:43:15,000 --> 00:43:17,520
but that would make sense for them.

767
00:43:17,520 --> 00:43:18,520
Totally.

768
00:43:18,520 --> 00:43:25,360
But yeah, we're coming up on the end of the time.

769
00:43:25,360 --> 00:43:27,440
How are we doing on Facebook or Instagram?

770
00:43:27,440 --> 00:43:29,480
So Facebook, there aren't any questions.

771
00:43:29,480 --> 00:43:33,480
Instagram, are there any other questions that you would have for us before we start kind

772
00:43:33,480 --> 00:43:34,680
of wrapping up everything?

773
00:43:34,680 --> 00:43:38,600
I've been trying to keep an eye, but if I missed your question, retype it.

774
00:43:38,600 --> 00:43:42,040
We'd love to answer it.

775
00:43:42,040 --> 00:43:45,160
Also go check out, seriously, for those of you who joined later on, Ranger, do you want

776
00:43:45,160 --> 00:43:47,640
to talk about the link again?

777
00:43:47,640 --> 00:43:48,640
Yep.

778
00:43:48,640 --> 00:43:52,200
So Piper and I created a little bit of a workbook to go with this.

779
00:43:52,200 --> 00:43:55,720
It's called Enrolling in the Deep.

780
00:43:55,720 --> 00:43:58,080
And I don't know, one, it's a fun adult fun.

781
00:43:58,080 --> 00:43:59,080
We haven't even said that yet.

782
00:43:59,080 --> 00:44:00,080
We haven't even said it yet.

783
00:44:00,080 --> 00:44:01,080
Enrolling in the deep.

784
00:44:01,080 --> 00:44:02,080
That's all I've got for you.

785
00:44:02,080 --> 00:44:03,080
I'm sorry.

786
00:44:03,080 --> 00:44:07,040
That's all I'm going to do.

787
00:44:07,040 --> 00:44:11,480
But really, I guess the reason that, I don't know, Adele is just fun, but it's also when

788
00:44:11,480 --> 00:44:16,320
you enroll someone in the deep of the vision of the mission, then they're really bought

789
00:44:16,320 --> 00:44:17,320
in.

790
00:44:17,320 --> 00:44:18,320
Then they're really there.

791
00:44:18,320 --> 00:44:19,320
They're really in it.

792
00:44:19,320 --> 00:44:22,920
It's not just the shallow baseline understanding of what's going on.

793
00:44:22,920 --> 00:44:25,800
Like you're in it, right?

794
00:44:25,800 --> 00:44:28,640
Maybe you should have said that from the beginning to really tighten the whole conversation,

795
00:44:28,640 --> 00:44:29,640
but whatever.

796
00:44:29,640 --> 00:44:30,640
Anyway.

797
00:44:30,640 --> 00:44:31,640
Re-edit it for the podcast.

798
00:44:31,640 --> 00:44:32,640
I know.

799
00:44:32,640 --> 00:44:36,400
My podcast editing guy is going to have a heyday with this one.

800
00:44:36,400 --> 00:44:37,400
I'm sorry.

801
00:44:37,400 --> 00:44:41,160
But anyway, we made a little bit of a workbook.

802
00:44:41,160 --> 00:44:42,280
It's like four or five pages.

803
00:44:42,280 --> 00:44:46,800
There's 11 questions and it's really answering the questions, you know, going through it

804
00:44:46,800 --> 00:44:47,800
again.

805
00:44:47,800 --> 00:44:48,800
What is enrollment?

806
00:44:48,800 --> 00:44:51,160
What is the goal of your organization?

807
00:44:51,160 --> 00:44:52,160
What is the mission?

808
00:44:52,160 --> 00:44:53,640
What is a vision statement?

809
00:44:53,640 --> 00:44:54,640
What's your mission?

810
00:44:54,640 --> 00:44:58,240
That your mission, your mission and vision statements.

811
00:44:58,240 --> 00:44:59,560
Are you enrolled?

812
00:44:59,560 --> 00:45:01,240
What's the value of being enrolled?

813
00:45:01,240 --> 00:45:08,400
It answers everything for like those three players, that vision, the me, the we.

814
00:45:08,400 --> 00:45:14,320
And how do you kind of knock it down from those three to just the vision and the we?

815
00:45:14,320 --> 00:45:22,680
So if you just go to withinrangecoaching.com forward slash enrolling dash in dash the dash

816
00:45:22,680 --> 00:45:29,440
deep dash page, you will be able to just throw in your name, your email.

817
00:45:29,440 --> 00:45:31,840
And I can't figure out how to change the button.

818
00:45:31,840 --> 00:45:35,680
It says book now, which sounds like a command from a barbarian.

819
00:45:35,680 --> 00:45:37,200
Like give me book now.

820
00:45:37,200 --> 00:45:38,200
Book now.

821
00:45:38,200 --> 00:45:41,280
You just hit it and then it gives you the book.

822
00:45:41,280 --> 00:45:44,120
I can't I can't figure out how to change it for the life of me.

823
00:45:44,120 --> 00:45:46,080
But it is an effective link.

824
00:45:46,080 --> 00:45:48,080
So that's what really matters.

825
00:45:48,080 --> 00:45:49,080
It works.

826
00:45:49,080 --> 00:45:50,080
It works.

827
00:45:50,080 --> 00:45:51,440
I was like, all right, what's again, what's the goal here?

828
00:45:51,440 --> 00:45:52,760
Get the book in people's hands.

829
00:45:52,760 --> 00:45:53,760
Yeah, yeah.

830
00:45:53,760 --> 00:45:56,840
I can't get the mission of having a page look perfect.

831
00:45:56,840 --> 00:45:57,840
Close enough, right?

832
00:45:57,840 --> 00:45:58,840
That's a tomorrow.

833
00:45:58,840 --> 00:45:59,840
I'm not going to miss it.

834
00:45:59,840 --> 00:46:04,240
But I think what really Rangers and my goal with this and I'll give him all the credit

835
00:46:04,240 --> 00:46:05,240
for designing it.

836
00:46:05,240 --> 00:46:07,600
He made it beautifully.

837
00:46:07,600 --> 00:46:12,160
The really our dream was to out of this kind of conceptual conversation we're having, give

838
00:46:12,160 --> 00:46:18,600
you an opportunity to really like zero in on what is your vision, your mission, right?

839
00:46:18,600 --> 00:46:20,600
Like get yourself some clarity.

840
00:46:20,600 --> 00:46:25,040
And then something that Ranger and I both do and are both super passionate about is

841
00:46:25,040 --> 00:46:31,200
if you feel like at the end of that document, you need more clarity or more accountability

842
00:46:31,200 --> 00:46:34,800
making that happen and enrolling people like call us.

843
00:46:34,800 --> 00:46:35,800
Yeah.

844
00:46:35,800 --> 00:46:40,000
And I mean, we'll also make sure in the comments of this, when the podcast comes out, it's

845
00:46:40,000 --> 00:46:42,320
going to have all of our contact info and everything.

846
00:46:42,320 --> 00:46:51,360
But I really encourage and I don't know, challenge and suggest that if you want to get more clear

847
00:46:51,360 --> 00:46:57,400
on your vision, your mission, how invested are you go through the workbook, answer the

848
00:46:57,400 --> 00:46:59,440
questions, whatever.

849
00:46:59,440 --> 00:47:02,440
It's a visual reminder, but take us up on that.

850
00:47:02,440 --> 00:47:04,200
Do one of our free coaching calls.

851
00:47:04,200 --> 00:47:08,520
We like what free introductory call first calls on us.

852
00:47:08,520 --> 00:47:09,520
Yeah.

853
00:47:09,520 --> 00:47:10,520
Calls on us.

854
00:47:10,520 --> 00:47:12,560
Either of us, both of us get two calls.

855
00:47:12,560 --> 00:47:13,720
Yeah, no, dude.

856
00:47:13,720 --> 00:47:19,160
No, bring the same topic to both of us and I don't know, different coaching styles, different

857
00:47:19,160 --> 00:47:20,520
backgrounds, different, whatever.

858
00:47:20,520 --> 00:47:22,800
It's like, it's super valuable to be able to have that as a resource.

859
00:47:22,800 --> 00:47:28,920
So if you want to take us up on it, you can DM us on Facebook, Instagram, send us an email.

860
00:47:28,920 --> 00:47:35,280
We both have websites too, but our emails, Piper's is phi tower at 45 degree coaching

861
00:47:35,280 --> 00:47:36,840
dot com.

862
00:47:36,840 --> 00:47:39,880
Mine is ranger at within range coaching dot com.

863
00:47:39,880 --> 00:47:42,280
I prep people before calls for their first one.

864
00:47:42,280 --> 00:47:43,920
I'm sure Piper does the same thing.

865
00:47:43,920 --> 00:47:48,200
So it's like, Hey, if you don't even know how a coaching call works, we'll, we'll stumble

866
00:47:48,200 --> 00:47:53,640
through it together and come out pretty strong and stand and steady on the other side.

867
00:47:53,640 --> 00:47:54,640
So yeah.

868
00:47:54,640 --> 00:47:59,000
I think when it comes to coaching, if, if you've never been coached, like you're in

869
00:47:59,000 --> 00:48:02,400
the ring, you're doing it, you're living your life.

870
00:48:02,400 --> 00:48:05,440
We desperately want to be in your corner with you.

871
00:48:05,440 --> 00:48:08,920
Like you deserve someone in your corner championing for you.

872
00:48:08,920 --> 00:48:10,680
And that's what we do.

873
00:48:10,680 --> 00:48:11,840
Exactly.

874
00:48:11,840 --> 00:48:16,480
So again, to wrap everything up, how enrolled are you in your own mission?

875
00:48:16,480 --> 00:48:17,480
Do you know what your mission is?

876
00:48:17,480 --> 00:48:18,560
Do you know what your vision is?

877
00:48:18,560 --> 00:48:20,360
Do you know what your goal is?

878
00:48:20,360 --> 00:48:23,440
Do you know how to get others involved in it?

879
00:48:23,440 --> 00:48:28,360
How to really, I don't want to say the word cell, but really enroll, enroll them in it,

880
00:48:28,360 --> 00:48:29,360
right?

881
00:48:29,360 --> 00:48:33,640
Enroll them in the mission because at the end of the day, we're all just a bunch of

882
00:48:33,640 --> 00:48:39,160
people walking around on a spinning planet and the best way to make things happen is

883
00:48:39,160 --> 00:48:40,600
together.

884
00:48:40,600 --> 00:48:44,340
So check out the book, take us up on the free coaching offer.

885
00:48:44,340 --> 00:48:48,640
If you guys have any questions before, during, after the live stream, let us know.

886
00:48:48,640 --> 00:48:53,340
I'm going to send this information off to our editor for the podcast and when it's

887
00:48:53,340 --> 00:48:55,280
released it'll be up there as well.

888
00:48:55,280 --> 00:48:58,040
But Piper, thanks for hanging out on a Wednesday.

889
00:48:58,040 --> 00:48:59,040
Thank you, Ranger.

890
00:48:59,040 --> 00:49:00,040
I've loved this.

891
00:49:00,040 --> 00:49:02,040
I've loved every bit of it.

892
00:49:02,040 --> 00:49:03,040
All right.

893
00:49:03,040 --> 00:49:06,520
And thanks for everybody for staying tuned and hanging out with us for a little bit.

894
00:49:06,520 --> 00:49:12,080
I'm sure we'll do more of these in the future, but other than that, have fun, stay safe and

895
00:49:12,080 --> 00:49:13,080
remember to be yourself.

896
00:49:13,080 --> 00:49:14,080
Bye guys.

897
00:49:14,080 --> 00:49:15,080
Thanks for watching.

898
00:49:15,080 --> 00:49:44,080
Bye.

