1 00:00:00,000 --> 00:00:09,720 Welcome back to the Hostel Road Trip podcast. 2 00:00:09,720 --> 00:00:16,500 We are with Diego at the Sidney City Hostel in Las Vegas. 3 00:00:16,500 --> 00:00:17,760 Very excited to be here. 4 00:00:17,760 --> 00:00:22,800 A lot to hear about exciting things happening at the Sidney City. 5 00:00:22,800 --> 00:00:23,800 Big changes. 6 00:00:23,800 --> 00:00:26,280 I want to hear about what's going on in Vegas. 7 00:00:26,280 --> 00:00:30,480 I want to hear about your journey and let's get into it. 8 00:00:30,480 --> 00:00:39,080 I always just love to hear how managers and owners got into this position they're in. 9 00:00:39,080 --> 00:00:45,800 What was your journey and path that led you to hostiling and your experience that made 10 00:00:45,800 --> 00:00:49,000 you want to do this as a job and a career? 11 00:00:49,000 --> 00:00:51,720 How did that go for you? 12 00:00:51,720 --> 00:00:54,880 I never thought about that in my life. 13 00:00:54,880 --> 00:00:59,400 It was just a way to save money to come to Vegas. 14 00:00:59,400 --> 00:01:02,280 I never heard about hostels in Brazil. 15 00:01:02,280 --> 00:01:05,280 I'm from Brazil. 16 00:01:05,280 --> 00:01:09,320 So I was an electrical engineer in Brazil for 10 years. 17 00:01:09,320 --> 00:01:15,320 I was assembling robots and machines and after 10 years I got tired. 18 00:01:15,320 --> 00:01:20,160 I decided to quit my job there and I started a new life here in Vegas. 19 00:01:20,160 --> 00:01:27,360 So I applied in the World Packers to be a volunteer here for two months to save money, 20 00:01:27,360 --> 00:01:31,200 to rent a place, to find a job here. 21 00:01:31,200 --> 00:01:33,440 But I like the hostel. 22 00:01:33,440 --> 00:01:41,040 I like the vibe here and I asked to the owner if it was possible to stay longer here and 23 00:01:41,040 --> 00:01:43,080 said yeah for sure. 24 00:01:43,080 --> 00:01:52,160 So when I arrived here I started helping them as a volunteer and after two months they said 25 00:01:52,160 --> 00:02:00,360 okay we're going to stay longer so we're going to teach you how to work in reception. 26 00:02:00,360 --> 00:02:02,840 So I started to learn the steps. 27 00:02:02,840 --> 00:02:10,320 I worked in reception for one year, one and a half years. 28 00:02:10,320 --> 00:02:13,720 And since January I manage the place now. 29 00:02:13,720 --> 00:02:14,720 Wow! 30 00:02:14,720 --> 00:02:22,880 That's super cool that a lot of times within this industry you do find people that had 31 00:02:22,880 --> 00:02:28,240 previous jobs or skill sets or education that you never would have guessed. 32 00:02:28,240 --> 00:02:34,480 Like electrical engineers and engineers and lawyers and stock traders, all kinds of different 33 00:02:34,480 --> 00:02:39,000 walks of life that can find their path here through a lot of interesting ways. 34 00:02:39,000 --> 00:02:44,080 For a previous episode with the housing hostels, those guys were into real estate and through 35 00:02:44,080 --> 00:02:45,080 purchasing a spot. 36 00:02:45,080 --> 00:02:49,640 That's how they found out about hostels and ran with it from there and very quickly they 37 00:02:49,640 --> 00:02:51,160 won a hostel. 38 00:02:51,160 --> 00:02:57,880 And it's cool to hear that you had no idea what a hostel was, found yourself into the 39 00:02:57,880 --> 00:03:03,480 position of housekeeping and then over a short period of time here you are running the spot. 40 00:03:03,480 --> 00:03:06,000 Yeah and I was not expecting that. 41 00:03:06,000 --> 00:03:11,280 I never heard about that and it's totally different than what I studied. 42 00:03:11,280 --> 00:03:17,680 For 10 years I was in factories, in a closed place and too much pressure. 43 00:03:17,680 --> 00:03:21,600 And now I manage the place and I have fun now. 44 00:03:21,600 --> 00:03:27,120 I'm enjoying with the guests, new cultures every day. 45 00:03:27,120 --> 00:03:28,120 I love it. 46 00:03:28,120 --> 00:03:29,120 Awesome. 47 00:03:29,120 --> 00:03:32,600 Probably I'm going to do this for a long time. 48 00:03:32,600 --> 00:03:34,720 Oh, I'm happy to hear that. 49 00:03:34,720 --> 00:03:35,720 That's great to hear. 50 00:03:35,720 --> 00:03:37,480 How about the story of Sin City? 51 00:03:37,480 --> 00:03:39,960 How did you know the back story of the hostel there at Sin City? 52 00:03:39,960 --> 00:03:42,680 How it got started and a little bit about that? 53 00:03:42,680 --> 00:03:48,000 The owner of the building is the same owner of the business. 54 00:03:48,000 --> 00:03:57,560 So she bought this building in 1987 and she rent to a company and they opened a motel 55 00:03:57,560 --> 00:03:59,400 here. 56 00:03:59,400 --> 00:04:09,200 After 13 years they got tired because they were working 24 hours. 57 00:04:09,200 --> 00:04:11,800 So they quit here. 58 00:04:11,800 --> 00:04:13,120 They left. 59 00:04:13,120 --> 00:04:18,960 So the owner thought about, okay, so I'm going to open my own hostel. 60 00:04:18,960 --> 00:04:27,600 So in the end of 2002 she closed the building and she renovated everything here. 61 00:04:27,600 --> 00:04:32,280 She put AC in the motel, didn't have AC. 62 00:04:32,280 --> 00:04:33,920 And in Vegas it's so hot. 63 00:04:33,920 --> 00:04:34,920 It's crazy. 64 00:04:34,920 --> 00:04:37,680 Imagine if we talk AC here. 65 00:04:37,680 --> 00:04:43,440 So she put this, she broke the walls. 66 00:04:43,440 --> 00:04:45,360 She paint all the building. 67 00:04:45,360 --> 00:04:50,880 She put restrooms, she pumbling stuffs, electrical stuffs. 68 00:04:50,880 --> 00:04:54,680 And after one year she opened her own hostel. 69 00:04:54,680 --> 00:05:00,600 It was called Las Vegas Independent hostel. 70 00:05:00,600 --> 00:05:06,720 And her husband was managing for 10 years. 71 00:05:06,720 --> 00:05:12,720 And after that, I guess you know Jason? 72 00:05:12,720 --> 00:05:17,400 Jason started to manage here. 73 00:05:17,400 --> 00:05:21,720 Jason managed the spot for 10 years and he's a good guy. 74 00:05:21,720 --> 00:05:22,840 He's a good one. 75 00:05:22,840 --> 00:05:29,560 And he was going to convention every year in Europe and here. 76 00:05:29,560 --> 00:05:33,240 And he improved many stuffs here in the hostel. 77 00:05:33,240 --> 00:05:39,800 Like he put the Galky, cloud bed system before it was just in paper. 78 00:05:39,800 --> 00:05:43,880 He was trying to automate everything here. 79 00:05:43,880 --> 00:05:47,480 And he created the website, everything. 80 00:05:47,480 --> 00:05:49,560 They didn't have this before. 81 00:05:49,560 --> 00:05:56,540 So the hostel got very, very good reviews about these things. 82 00:05:56,540 --> 00:05:59,800 So they worked very well for 10 years. 83 00:05:59,800 --> 00:06:03,440 But in the last year they had some issues. 84 00:06:03,440 --> 00:06:07,280 He would like to open a bar here. 85 00:06:07,280 --> 00:06:10,840 But the owner, the other owner didn't agree with that. 86 00:06:10,840 --> 00:06:16,000 So they started to discuss a lot about that. 87 00:06:16,000 --> 00:06:21,200 So in the end of the year he left the hostel. 88 00:06:21,200 --> 00:06:28,160 And she said to me, because I was the oldest here, working here, she invited me if I would 89 00:06:28,160 --> 00:06:30,300 like to help her. 90 00:06:30,300 --> 00:06:33,320 So I'm helping her until now so far. 91 00:06:33,320 --> 00:06:34,320 Nice. 92 00:06:34,320 --> 00:06:35,320 That's great. 93 00:06:35,320 --> 00:06:40,480 Tell us, we normally like to be in person for these hostel road trip podcast episodes. 94 00:06:40,480 --> 00:06:43,600 But since we're not there in person, can you walk us through your hostel a little bit? 95 00:06:43,600 --> 00:06:45,760 Like how many rooms you have? 96 00:06:45,760 --> 00:06:47,040 What is the layout like? 97 00:06:47,040 --> 00:06:49,280 What is kind of the virtual walkthrough? 98 00:06:49,280 --> 00:06:52,440 How would you explain your hostel? 99 00:06:52,440 --> 00:06:55,880 Here we are more a party hostel because we are in Vegas. 100 00:06:55,880 --> 00:07:00,880 So here people come to enjoy it, the city. 101 00:07:00,880 --> 00:07:05,480 And we help them to get in for free in the parties, the nightclubs. 102 00:07:05,480 --> 00:07:12,240 They see most of the famous DJs here in Vegas for free. 103 00:07:12,240 --> 00:07:18,200 So when they arrive here in the hostel, they see, oh, there is a guest list for they enjoy 104 00:07:18,200 --> 00:07:19,200 the city. 105 00:07:19,200 --> 00:07:23,280 And they make good reviews about that. 106 00:07:23,280 --> 00:07:24,400 They love the party. 107 00:07:24,400 --> 00:07:25,960 They come here to enjoy this. 108 00:07:25,960 --> 00:07:29,080 We offer free games for them for free. 109 00:07:29,080 --> 00:07:34,600 We have a small common area that will be open 8 a.m. and we close 11 p.m. 110 00:07:34,600 --> 00:07:39,040 But we have another huge common area in the party that is 24 hours. 111 00:07:39,040 --> 00:07:42,600 They can smoke, they can drink there outside. 112 00:07:42,600 --> 00:07:46,880 And we offer barbecue for them on Saturdays. 113 00:07:46,880 --> 00:08:00,160 We have pasta night sometimes, free breakfast, free coffee, almond milk, tea the whole day. 114 00:08:00,160 --> 00:08:07,880 They can sometimes they ask for extra breakfast we provide for them. 115 00:08:07,880 --> 00:08:11,040 And they have free towels. 116 00:08:11,040 --> 00:08:13,160 They have a locker they can put their stuff. 117 00:08:13,160 --> 00:08:15,800 We have 58 beds. 118 00:08:15,800 --> 00:08:19,880 We don't have private rooms, just shared rooms. 119 00:08:19,880 --> 00:08:24,000 Yeah, we have two female dorms. 120 00:08:24,000 --> 00:08:28,040 And this the six other dorms are mixed. 121 00:08:28,040 --> 00:08:31,600 One with six beds, others with eight beds. 122 00:08:31,600 --> 00:08:32,600 Interesting. 123 00:08:32,600 --> 00:08:36,120 And then there's what two other hostels in Las Vegas? 124 00:08:36,120 --> 00:08:42,360 Yeah, there's the three hostels are here in the same block. 125 00:08:42,360 --> 00:08:44,280 It's three doors down here. 126 00:08:44,280 --> 00:08:47,720 And there are one another one in front of Bangalore. 127 00:08:47,720 --> 00:08:56,280 It calls the postal and is inside the hotel is like a half hotel and half hostel. 128 00:08:56,280 --> 00:09:02,560 The difference between us and Bangalore, the price is the same, the rates are the same. 129 00:09:02,560 --> 00:09:07,200 The difference that they accept locals, and we just accept travelers. 130 00:09:07,200 --> 00:09:09,720 We don't accept Nevada ID here. 131 00:09:09,720 --> 00:09:15,440 Okay, so everyone here are in the same vibe. 132 00:09:15,440 --> 00:09:21,200 Everyone here are here in Vegas just for a few days to enjoy the city to get crazy to 133 00:09:21,200 --> 00:09:25,700 do crazy stuffs and leave for the next city. 134 00:09:25,700 --> 00:09:30,220 When we know they come here to work, we don't accept them. 135 00:09:30,220 --> 00:09:35,440 If they are here for more than 14 nights, we don't accept as well. 136 00:09:35,440 --> 00:09:38,080 Maximum stay here is 14 nights. 137 00:09:38,080 --> 00:09:39,440 Yeah, that's great. 138 00:09:39,440 --> 00:09:40,680 Keep that traveler vibe. 139 00:09:40,680 --> 00:09:41,680 Yeah, yeah. 140 00:09:41,680 --> 00:09:46,200 How do you compete against all the you know, Vegas is such an interesting market with all 141 00:09:46,200 --> 00:09:50,640 the cheap hotels and casinos and some places are free, you know, or $1 a night. 142 00:09:50,640 --> 00:09:55,480 How do you how do you guys really try to be different and draw on travelers with that 143 00:09:55,480 --> 00:09:56,480 kind of competition? 144 00:09:56,480 --> 00:10:03,000 Yeah, it's hard for us because here I guess is the city with the most rooms in the United 145 00:10:03,000 --> 00:10:04,000 States. 146 00:10:04,000 --> 00:10:05,000 Yeah. 147 00:10:05,000 --> 00:10:10,720 And and sometimes the hotels here are cheaper than here. 148 00:10:10,720 --> 00:10:18,800 But people who knows about hostels, they come here, they know what hostel is they prefer 149 00:10:18,800 --> 00:10:19,800 to stay here. 150 00:10:19,800 --> 00:10:26,720 Americans, they don't have this culture, but Europeans, they have it and so they come to 151 00:10:26,720 --> 00:10:29,240 hostel work and they check their reviews, they compare. 152 00:10:29,240 --> 00:10:31,760 Okay, I go to say city to enjoy there. 153 00:10:31,760 --> 00:10:35,720 I want to make friends. 154 00:10:35,720 --> 00:10:38,760 Sometimes we had guests they book it in scissors policy. 155 00:10:38,760 --> 00:10:41,400 They paid $300 a night. 156 00:10:41,400 --> 00:10:46,880 They paid for the whole week and they come here just for two nights to meet people is 157 00:10:46,880 --> 00:10:51,560 more about experience than cheap room for them. 158 00:10:51,560 --> 00:10:52,560 Right? 159 00:10:52,560 --> 00:10:58,400 Yeah, I think we have people around the world here every day, different cultures. 160 00:10:58,400 --> 00:11:01,680 And in a hotel, you're going to get bored there. 161 00:11:01,680 --> 00:11:06,120 And here we give so much tips for them enjoy Vegas for free. 162 00:11:06,120 --> 00:11:09,600 If they stay in a hotel, they have no idea about it. 163 00:11:09,600 --> 00:11:15,680 Yeah, I always like to make that point that if you're if people are staying at your hostel 164 00:11:15,680 --> 00:11:20,640 because it's cheap, in the cheapest option, that's the wrong reason. 165 00:11:20,640 --> 00:11:24,760 You want people staying at your house because of the experience in that experience you're 166 00:11:24,760 --> 00:11:26,760 going to get that's not a hotel. 167 00:11:26,760 --> 00:11:31,300 That's when you know you've got a good hostile crowd and a good hostile operation running. 168 00:11:31,300 --> 00:11:35,840 Because if it's only for the budget, then it's not running as a hostile because they're 169 00:11:35,840 --> 00:11:37,880 not there for that experience. 170 00:11:37,880 --> 00:11:39,880 So I think it's so important with that. 171 00:11:39,880 --> 00:11:45,040 Now I did have a question with the the operation you're running with the 58 beds. 172 00:11:45,040 --> 00:11:48,880 How many work exchange members do you have on site? 173 00:11:48,880 --> 00:11:52,440 Like what team do you have to help run you this place? 174 00:11:52,440 --> 00:11:57,680 We have three in reception. 175 00:11:57,680 --> 00:12:05,240 Me and two more staff and but the rest everyone are volunteers. 176 00:12:05,240 --> 00:12:10,080 The people help us cleaning with housekeeping. 177 00:12:10,080 --> 00:12:14,360 Our two volunteers a day cleaning the rooms. 178 00:12:14,360 --> 00:12:18,720 And there's someone help us with social media. 179 00:12:18,720 --> 00:12:21,240 They are volunteer as well. 180 00:12:21,240 --> 00:12:26,440 And when we need like a guide tour, or like, let's move. 181 00:12:26,440 --> 00:12:29,520 We had a magician here. 182 00:12:29,520 --> 00:12:34,680 And he was teaching magic lessons for the guests. 183 00:12:34,680 --> 00:12:40,880 Like I always put in word packs disposition, bring your talent to to see city hostel and 184 00:12:40,880 --> 00:12:44,160 stay here for free. 185 00:12:44,160 --> 00:12:49,720 So every month we have different activities with the guests depend on the volunteers. 186 00:12:49,720 --> 00:12:53,880 But normally we have six volunteers a week. 187 00:12:53,880 --> 00:12:59,840 And minimum minimum stay here for the volunteers is two weeks, maximum four weeks. 188 00:12:59,840 --> 00:13:02,000 Oh, yeah. 189 00:13:02,000 --> 00:13:03,000 So they are traveling. 190 00:13:03,000 --> 00:13:05,920 Yeah, they are the same vibe. 191 00:13:05,920 --> 00:13:08,520 Yeah, so they enjoyed the guests as well. 192 00:13:08,520 --> 00:13:10,680 They're going to party together. 193 00:13:10,680 --> 00:13:14,400 They know they spots here and they bring the guests to their. 194 00:13:14,400 --> 00:13:16,360 Yeah, such a good point. 195 00:13:16,360 --> 00:13:20,680 And then in that model, you know, a lot of people like, oh, my God, they're leaving every 196 00:13:20,680 --> 00:13:23,400 four weeks and they're only staying two weeks. 197 00:13:23,400 --> 00:13:27,720 I know from having this debate is there on there for two weeks, you know, how much did 198 00:13:27,720 --> 00:13:29,440 you train them before they leave? 199 00:13:29,440 --> 00:13:32,320 And then because they're only staying for you're always training them. 200 00:13:32,320 --> 00:13:39,960 But I like and love your point of keeping that vibe as travelers, because it's not really 201 00:13:39,960 --> 00:13:42,600 made for someone to stay long term. 202 00:13:42,600 --> 00:13:46,100 So if you try to force it, it's not good for anyone. 203 00:13:46,100 --> 00:13:51,500 The person's not going to be happy that's doing the work exchange because eventually 204 00:13:51,500 --> 00:13:56,100 they're going to get burned out and the surroundings around them are going to start to become more 205 00:13:56,100 --> 00:13:58,680 of a nuisance than an enjoyment. 206 00:13:58,680 --> 00:14:03,440 And they're going to really change the vibe of the operation because they live there. 207 00:14:03,440 --> 00:14:07,700 So it's really an interesting model to go with the two in the four week. 208 00:14:07,700 --> 00:14:13,840 But I see why you do it and understand how that can keep things fresh and keep the expectations 209 00:14:13,840 --> 00:14:15,320 where they should be. 210 00:14:15,320 --> 00:14:21,040 So yeah, and people try to stay longer. 211 00:14:21,040 --> 00:14:22,480 Please make exception for us. 212 00:14:22,480 --> 00:14:24,400 I like this hospital. 213 00:14:24,400 --> 00:14:25,400 I don't know. 214 00:14:25,400 --> 00:14:28,520 But yeah, but after a few days, they start to get used. 215 00:14:28,520 --> 00:14:31,760 They start to feel at home and they start to abuse. 216 00:14:31,760 --> 00:14:33,760 They start to do stuffs. 217 00:14:33,760 --> 00:14:34,760 They don't have to do it. 218 00:14:34,760 --> 00:14:35,760 Yeah. 219 00:14:35,760 --> 00:14:37,400 Oh, I'm here for a long time. 220 00:14:37,400 --> 00:14:39,320 They know me so I can do a regular one. 221 00:14:39,320 --> 00:14:40,320 But it's not like that. 222 00:14:40,320 --> 00:14:45,400 And then they set the bad example for the new ones coming in and set the tone and it 223 00:14:45,400 --> 00:14:47,960 can get real bad, real fast and then hard to change. 224 00:14:47,960 --> 00:14:50,080 So I like your scenario there. 225 00:14:50,080 --> 00:14:55,520 And it is an interesting thing of how when they first come to do the exchange, they're 226 00:14:55,520 --> 00:14:59,600 very much looking to contribute to the experience and be a part of it. 227 00:14:59,600 --> 00:15:03,760 And then as the time goes on, the longer it is, the more that they're not contributing 228 00:15:03,760 --> 00:15:05,360 and more they're taking. 229 00:15:05,360 --> 00:15:08,040 And as you said, abusing that relationship. 230 00:15:08,040 --> 00:15:14,000 So that's a wise words and an interesting way to get around that. 231 00:15:14,000 --> 00:15:15,160 So good thing there. 232 00:15:15,160 --> 00:15:16,960 Do you live on site yourself? 233 00:15:16,960 --> 00:15:19,720 Yeah, I live here in the hostel as well. 234 00:15:19,720 --> 00:15:23,160 That was about that a bit more. 235 00:15:23,160 --> 00:15:24,520 How are you finding that experience? 236 00:15:24,520 --> 00:15:26,320 That's very unique. 237 00:15:26,320 --> 00:15:32,040 Yeah, when I arrived here, I was sharing the volunteer room and I never shared nothing 238 00:15:32,040 --> 00:15:33,040 in my life. 239 00:15:33,040 --> 00:15:34,040 Oh, wow. 240 00:15:34,040 --> 00:15:37,320 Totally new for me. 241 00:15:37,320 --> 00:15:38,680 But I got used to that. 242 00:15:38,680 --> 00:15:45,880 I stay in the same room for one year sharing with messy people, weird people. 243 00:15:45,880 --> 00:15:46,880 But I enjoy it. 244 00:15:46,880 --> 00:15:50,840 Now in the hostel, there is not so much people. 245 00:15:50,840 --> 00:15:51,840 I get bored. 246 00:15:51,840 --> 00:15:54,840 I want to see people here. 247 00:15:54,840 --> 00:15:55,920 I want to enjoy with them. 248 00:15:55,920 --> 00:15:58,320 I want to talk to them every day. 249 00:15:58,320 --> 00:16:01,200 So now I have my own room here. 250 00:16:01,200 --> 00:16:05,920 But I like to come here downstairs every day and talk to the guests. 251 00:16:05,920 --> 00:16:06,920 Even my day is off. 252 00:16:06,920 --> 00:16:10,840 I go out with them and I show the city to them. 253 00:16:10,840 --> 00:16:15,280 I show normally spots they don't see on the internet. 254 00:16:15,280 --> 00:16:17,200 They're hiding spots. 255 00:16:17,200 --> 00:16:20,480 They have no idea about it. 256 00:16:20,480 --> 00:16:25,980 I show free stuff that they can do it that normally they don't know about it. 257 00:16:25,980 --> 00:16:29,280 So they save a lot of money staying here with us. 258 00:16:29,280 --> 00:16:30,280 That's amazing. 259 00:16:30,280 --> 00:16:33,160 You didn't know what hostels were before you got there. 260 00:16:33,160 --> 00:16:37,440 What has hostels taught you in life? 261 00:16:37,440 --> 00:16:42,920 What have you learned from now getting exposure to the hostel industry and hostels as a business? 262 00:16:42,920 --> 00:16:45,880 What did it open your eyes up to? 263 00:16:45,880 --> 00:16:55,640 I've heard many similar stories like people like me quit the job after 30s and they don't 264 00:16:55,640 --> 00:16:57,760 know what to do with their life. 265 00:16:57,760 --> 00:17:03,800 They are traveling for three months, six months to find themselves. 266 00:17:03,800 --> 00:17:07,720 It's crazy that I know people around the world. 267 00:17:07,720 --> 00:17:11,680 Probably if I was in another job, I couldn't find these kind of people. 268 00:17:11,680 --> 00:17:15,680 And now I have friends around the world and they always invite me. 269 00:17:15,680 --> 00:17:18,240 If you go to my country, you have free accommodation. 270 00:17:18,240 --> 00:17:25,720 So if one day you want to travel for one year, I don't have to spend money. 271 00:17:25,720 --> 00:17:30,920 Always a great thing with a hostel manager, the whole world comes to you every day. 272 00:17:30,920 --> 00:17:32,280 You meet all kinds of great people. 273 00:17:32,280 --> 00:17:34,080 You make great relationships. 274 00:17:34,080 --> 00:17:38,280 And very rarely when you pay for accommodations again when you travel, you'll always have 275 00:17:38,280 --> 00:17:40,680 the best tour guide from the country. 276 00:17:40,680 --> 00:17:44,120 So it's a great advantage to the job. 277 00:17:44,120 --> 00:17:50,520 Bob and I had jobs where you would stick in a cubicle and do that type of thing of finance 278 00:17:50,520 --> 00:17:51,640 and law firms. 279 00:17:51,640 --> 00:17:56,320 So that's another experience that I know you had working in a factory and manufacturing 280 00:17:56,320 --> 00:17:58,320 and engineering. 281 00:17:58,320 --> 00:18:02,920 Once you have that type of experience, it makes you really appreciate the hostiling 282 00:18:02,920 --> 00:18:04,240 experience a lot more. 283 00:18:04,240 --> 00:18:05,240 Yeah. 284 00:18:05,240 --> 00:18:06,240 Now I enjoy it. 285 00:18:06,240 --> 00:18:09,800 Like before, I didn't like the Mondays. 286 00:18:09,800 --> 00:18:14,320 But here for me, it doesn't matter if it's Mondays or Sundays or holidays. 287 00:18:14,320 --> 00:18:15,320 I like to work. 288 00:18:15,320 --> 00:18:18,080 I like to enjoy with the guests here. 289 00:18:18,080 --> 00:18:19,080 Yeah. 290 00:18:19,080 --> 00:18:20,080 When it doesn't work. 291 00:18:20,080 --> 00:18:22,440 Yeah, that's when you're onto something. 292 00:18:22,440 --> 00:18:26,280 And I can drink in the meantime with the guests. 293 00:18:26,280 --> 00:18:27,280 That's nice, right? 294 00:18:27,280 --> 00:18:30,280 Yeah, it's the most important. 295 00:18:30,280 --> 00:18:31,280 Yeah. 296 00:18:31,280 --> 00:18:32,600 I was curious about your layout. 297 00:18:32,600 --> 00:18:34,840 Now you said you had 58 dorms. 298 00:18:34,840 --> 00:18:37,120 Is there a reason why you don't have any private rooms? 299 00:18:37,120 --> 00:18:41,200 Like, do you feel there's, you know, hostile travelers that would enjoy the experience 300 00:18:41,200 --> 00:18:42,200 but want a private room? 301 00:18:42,200 --> 00:18:45,560 Or is there a reason why you guys don't have any private rooms? 302 00:18:45,560 --> 00:18:49,240 It's because here in Vegas, they have a thousand and thousand private rooms. 303 00:18:49,240 --> 00:18:50,240 Right. 304 00:18:50,240 --> 00:18:56,320 And they pay like a hundred dollars to stay in a fancy hotel for a night in a private 305 00:18:56,320 --> 00:18:57,760 room. 306 00:18:57,760 --> 00:19:02,080 And we're going to charge a hundred dollars here and they're not going to pay for that 307 00:19:02,080 --> 00:19:07,160 because we are like a small hostel. 308 00:19:07,160 --> 00:19:14,080 People who want a private room here in Vegas, they want to stay in a fancy hotel here. 309 00:19:14,080 --> 00:19:17,400 They have food, they have stuff there to do. 310 00:19:17,400 --> 00:19:21,800 But here we make more money only with shared rooms. 311 00:19:21,800 --> 00:19:23,120 We feel charged. 312 00:19:23,120 --> 00:19:26,040 It's hard when someone can hear and ask for private rooms. 313 00:19:26,040 --> 00:19:27,840 Normally they don't ask. 314 00:19:27,840 --> 00:19:32,760 They come walking just know about shared rooms. 315 00:19:32,760 --> 00:19:38,240 So don't work for us because everywhere here sometimes it's cheaper than the private room 316 00:19:38,240 --> 00:19:41,480 there than the shared rooms here. 317 00:19:41,480 --> 00:19:43,160 So much hotels here in Vegas. 318 00:19:43,160 --> 00:19:44,160 Right. 319 00:19:44,160 --> 00:19:46,120 Yeah, it's a different, every destination is so different. 320 00:19:46,120 --> 00:19:49,940 So it's great for you guys kind of focusing in on what you can offer. 321 00:19:49,940 --> 00:19:50,940 What about co-living? 322 00:19:50,940 --> 00:19:57,360 Have you guys find any like remote workers, digital nomads looking to, I don't know, have 323 00:19:57,360 --> 00:20:00,520 extended stays in Vegas or? 324 00:20:00,520 --> 00:20:02,560 When? 325 00:20:02,560 --> 00:20:03,560 Like co-living. 326 00:20:03,560 --> 00:20:04,920 I know you said you have 14 day limits. 327 00:20:04,920 --> 00:20:08,800 Have you guys ever thought about having like a co-living room for like long-term digital 328 00:20:08,800 --> 00:20:13,200 nomads that want to live in Vegas for a couple months or what is, I know each destination 329 00:20:13,200 --> 00:20:16,000 is different, but what is your experience with that in Vegas? 330 00:20:16,000 --> 00:20:22,160 Like when is this high season here is from May to October. 331 00:20:22,160 --> 00:20:29,800 After that in November, December, January, we have like five guests a week, a day. 332 00:20:29,800 --> 00:20:31,120 We don't have so much. 333 00:20:31,120 --> 00:20:34,200 So we tried in the past to make a section. 334 00:20:34,200 --> 00:20:35,200 Okay. 335 00:20:35,200 --> 00:20:41,120 Stay here 21 days or 30 days, but we got the issues. 336 00:20:41,120 --> 00:20:45,560 Always when we try to make exceptions, we got the issues. 337 00:20:45,560 --> 00:20:46,560 Yeah. 338 00:20:46,560 --> 00:20:47,560 Yeah. 339 00:20:47,560 --> 00:20:48,560 It's tricky. 340 00:20:48,560 --> 00:20:51,440 So we decide like in the beginning, they are nice. 341 00:20:51,440 --> 00:20:52,760 They are friendly. 342 00:20:52,760 --> 00:20:55,360 They help us. 343 00:20:55,360 --> 00:20:58,200 But after a few days, they get crazy. 344 00:20:58,200 --> 00:20:59,880 They start to bring people here. 345 00:20:59,880 --> 00:21:02,440 They are not allowed to bring people here. 346 00:21:02,440 --> 00:21:04,240 They think they are at home. 347 00:21:04,240 --> 00:21:09,840 So they start to make a mess on the bed. 348 00:21:09,840 --> 00:21:12,800 Here we don't have 24 hours of reception. 349 00:21:12,800 --> 00:21:15,880 So they think they can come here 24 hours. 350 00:21:15,880 --> 00:21:20,080 Yeah, better just focus on the house with this. 351 00:21:20,080 --> 00:21:21,080 Yeah. 352 00:21:21,080 --> 00:21:22,880 So we decide don't do this anymore. 353 00:21:22,880 --> 00:21:24,760 We tried. 354 00:21:24,760 --> 00:21:27,400 Only in COVID, they did that. 355 00:21:27,400 --> 00:21:31,720 Like people stayed here for six months because they couldn't come back to their country because 356 00:21:31,720 --> 00:21:34,240 the airports were closed. 357 00:21:34,240 --> 00:21:37,800 So they did this exception for six months. 358 00:21:37,800 --> 00:21:43,320 But after that, I tried last year, but it didn't work out. 359 00:21:43,320 --> 00:21:45,560 So I decided no, never mind. 360 00:21:45,560 --> 00:21:46,560 Never again. 361 00:21:46,560 --> 00:21:47,560 Gotcha. 362 00:21:47,560 --> 00:21:49,960 What are you guys going into the high season? 363 00:21:49,960 --> 00:21:54,320 What are you guys focusing on to try to be your best? 364 00:21:54,320 --> 00:21:56,120 What does the future hold this summer for Sin City? 365 00:21:56,120 --> 00:21:58,640 And what are you guys focusing on to sell beds? 366 00:21:58,640 --> 00:22:02,400 Yeah, like now just started the high season last weekend. 367 00:22:02,400 --> 00:22:04,840 It was the EGC Festival. 368 00:22:04,840 --> 00:22:13,600 It's the biggest festival here in Vegas and like 400,000 people in Vegas. 369 00:22:13,600 --> 00:22:19,280 We are sold out here and you had the barbecue on Friday and on Saturday for the guests, 370 00:22:19,280 --> 00:22:21,800 1pm before the festival. 371 00:22:21,800 --> 00:22:26,080 Then pregame, get drunk here and leave to the festival. 372 00:22:26,080 --> 00:22:34,960 So we offer hamburgers, vegan hamburgers, hot dogs, snacks, and free alcohol for them. 373 00:22:34,960 --> 00:22:36,680 And they made friends here. 374 00:22:36,680 --> 00:22:38,480 Oh, you're going to the festival? 375 00:22:38,480 --> 00:22:39,480 Yeah, me too, me too. 376 00:22:39,480 --> 00:22:41,760 So everyone here worked for the festival. 377 00:22:41,760 --> 00:22:45,920 So they went to the festival together. 378 00:22:45,920 --> 00:22:54,240 So now, from now, we're going to start to make barbecues every Saturday until October. 379 00:22:54,240 --> 00:22:57,680 Maybe they make a good review about us because of that. 380 00:22:57,680 --> 00:23:03,640 We offer free breakfast and free alcohol and free barbecue on Saturdays and pasta night 381 00:23:03,640 --> 00:23:04,640 on Thursdays. 382 00:23:04,640 --> 00:23:05,640 Nice. 383 00:23:05,640 --> 00:23:12,520 Now, we're going to start some renovations here in the hostel. 384 00:23:12,520 --> 00:23:18,160 We are just waiting for the city permit to start the construction. 385 00:23:18,160 --> 00:23:20,040 We're going to change the reception. 386 00:23:20,040 --> 00:23:22,360 We're going to change the floor. 387 00:23:22,360 --> 00:23:26,760 We're going to paint the building inside. 388 00:23:26,760 --> 00:23:29,760 Now we have this temporary reception here. 389 00:23:29,760 --> 00:23:33,200 But in the future, it's going to go back to front. 390 00:23:33,200 --> 00:23:34,200 We're going to change the windows. 391 00:23:34,200 --> 00:23:39,040 We're going to change the doors there in front of. 392 00:23:39,040 --> 00:23:41,440 What was your reason for the adjustments? 393 00:23:41,440 --> 00:23:43,840 What was the purpose? 394 00:23:43,840 --> 00:23:49,520 Because it was an old building there, like everything old. 395 00:23:49,520 --> 00:23:55,320 The ceramic is broken. 396 00:23:55,320 --> 00:23:58,960 So also, we're going to put vending machines there. 397 00:23:58,960 --> 00:24:00,160 We never had before. 398 00:24:00,160 --> 00:24:06,160 So we're going to put two vending machines, one with soda, another with stuff that normally 399 00:24:06,160 --> 00:24:09,560 they ask for like small shampoos or small soaps. 400 00:24:09,560 --> 00:24:14,360 We're going to sell these kinds of stuff for travelers. 401 00:24:14,360 --> 00:24:19,520 And also, here in this area, it's going to turn into a kitchen. 402 00:24:19,520 --> 00:24:23,040 And in another common area, in another kitchen that we have it, we're going to turn it into 403 00:24:23,040 --> 00:24:24,040 another room. 404 00:24:24,040 --> 00:24:32,880 And in this new room, we're going to put 10 beds with plugs, lights, and curtains. 405 00:24:32,880 --> 00:24:34,600 Oh, nice. 406 00:24:34,600 --> 00:24:40,240 Yeah, so we're going to start to do this every room, one room a month. 407 00:24:40,240 --> 00:24:44,600 So first, we're going to start with reception, one room, another room. 408 00:24:44,600 --> 00:24:48,680 So I hope until the end of the year, we are done with everything. 409 00:24:48,680 --> 00:24:51,560 That's a good idea. 410 00:24:51,560 --> 00:24:56,960 And also, here in Vegas, I don't know your city, but here in Vegas, they have a program. 411 00:24:56,960 --> 00:25:05,240 The city helped us provide $25,000 to improve in front of the hostel. 412 00:25:05,240 --> 00:25:07,120 To paint the outside of the building. 413 00:25:07,120 --> 00:25:12,440 You can ask the city to help you with that, and they give you the money. 414 00:25:12,440 --> 00:25:15,000 So we are waiting for that. 415 00:25:15,000 --> 00:25:20,800 So if they do this for us, we're going to improve our sidewalk, our patio. 416 00:25:20,800 --> 00:25:22,880 We're going to paint outside. 417 00:25:22,880 --> 00:25:26,440 We're going to do more graffiti outside as well. 418 00:25:26,440 --> 00:25:29,520 We're going to change the gate. 419 00:25:29,520 --> 00:25:33,960 And the city helped this because it's downtown here. 420 00:25:33,960 --> 00:25:36,380 So they want to improve the neighborhood. 421 00:25:36,380 --> 00:25:39,820 So they help us with $25,000. 422 00:25:39,820 --> 00:25:43,220 So now we are in the process waiting for this money. 423 00:25:43,220 --> 00:25:46,200 So we're going to do many stuff this year here. 424 00:25:46,200 --> 00:25:47,760 That's awesome. 425 00:25:47,760 --> 00:25:52,240 It's always a good thing to research and look for those types of grants and opportunities 426 00:25:52,240 --> 00:25:56,000 within your respective cities and states. 427 00:25:56,000 --> 00:26:00,400 There are some cool ones out there that they're happy to give and want you to be a part of 428 00:26:00,400 --> 00:26:01,800 and it can be a great benefit. 429 00:26:01,800 --> 00:26:05,760 So that's really cool that you guys are doing that and be able to give it a nice facelift. 430 00:26:05,760 --> 00:26:06,760 I was curious. 431 00:26:06,760 --> 00:26:12,400 I remember with Jason, in talking with him years ago, he used to say that there were 432 00:26:12,400 --> 00:26:17,280 competing hostels that would charge a resort fee just because all the other hotels were 433 00:26:17,280 --> 00:26:19,200 charging a resort fee. 434 00:26:19,200 --> 00:26:22,880 Is that something you all do over there as hostels? 435 00:26:22,880 --> 00:26:25,880 In the Bangalores, they do that, but we don't do it. 436 00:26:25,880 --> 00:26:29,600 It's funny to have a resort fee. 437 00:26:29,600 --> 00:26:30,600 Yeah. 438 00:26:30,600 --> 00:26:33,920 I don't know why they charge that because they don't have even a pool there. 439 00:26:33,920 --> 00:26:34,920 Yeah. 440 00:26:34,920 --> 00:26:48,400 And we don't do that because we read some bad reviews about that in hostel words. 441 00:26:48,400 --> 00:26:51,320 Some guests complain about that, say this is illegal. 442 00:26:51,320 --> 00:26:53,520 They cannot do that. 443 00:26:53,520 --> 00:26:58,600 And Jason and me, we never charge this resort fee. 444 00:26:58,600 --> 00:27:00,800 I think it's not fair for the guests. 445 00:27:00,800 --> 00:27:01,800 I agree. 446 00:27:01,800 --> 00:27:02,800 Yeah. 447 00:27:02,800 --> 00:27:04,560 I think that's great that you guys have stuck to it. 448 00:27:04,560 --> 00:27:10,560 Now you also mentioned that part of your activities that you give alcohol away for free. 449 00:27:10,560 --> 00:27:15,160 And I know that you had mentioned that part of the tensions with Jason was that he was 450 00:27:15,160 --> 00:27:19,740 trying to create a bar for sale, like where you would sell alcohol. 451 00:27:19,740 --> 00:27:21,400 How do you give away the free alcohol? 452 00:27:21,400 --> 00:27:25,560 Is that just like complimentary wine or something like that on a nightly basis? 453 00:27:25,560 --> 00:27:31,560 We buy one bottle of vodka and one bottle of tequila, and we provide them shots. 454 00:27:31,560 --> 00:27:32,560 Okay. 455 00:27:32,560 --> 00:27:33,560 Oh, all right. 456 00:27:33,560 --> 00:27:34,560 Yeah. 457 00:27:34,560 --> 00:27:39,320 Because with that, yeah, we don't have license to sell alcohol here. 458 00:27:39,320 --> 00:27:41,360 It's expensive to sell alcohol here. 459 00:27:41,360 --> 00:27:47,560 So don't worry for us, open a bar because the license here is $10,000 just for the license. 460 00:27:47,560 --> 00:27:48,880 Okay. 461 00:27:48,880 --> 00:27:52,480 And we don't have enough guests for that to make money. 462 00:27:52,480 --> 00:27:55,520 So we prefer offer free alcohol. 463 00:27:55,520 --> 00:28:01,360 So they make good reviews about that and bring more guests. 464 00:28:01,360 --> 00:28:03,760 Yeah. 465 00:28:03,760 --> 00:28:05,840 It's a crazy vibe. 466 00:28:05,840 --> 00:28:08,880 I think going back to what you were saying of those hostile travelers, especially in 467 00:28:08,880 --> 00:28:12,240 Vegas, everybody wants to get the pregame going and then hit the strip or cruise the 468 00:28:12,240 --> 00:28:13,240 casinos. 469 00:28:13,240 --> 00:28:14,240 And that's great. 470 00:28:14,240 --> 00:28:15,720 You guys understand that and focus on that. 471 00:28:15,720 --> 00:28:17,760 I'm sure the guests appreciate that. 472 00:28:17,760 --> 00:28:18,760 Yeah. 473 00:28:18,760 --> 00:28:23,400 And always before parties, I send a message in the Gork for everyone. 474 00:28:23,400 --> 00:28:29,240 Okay, pregame at 8 p.m. in the common area, come and get drunk and leave to party. 475 00:28:29,240 --> 00:28:35,280 And many people show up, they make friends here and the group go to party together. 476 00:28:35,280 --> 00:28:38,640 And also there's a 7-11 in the corner here. 477 00:28:38,640 --> 00:28:43,240 If they want to drink a beer, they go there and they are allowed to drink here in the 478 00:28:43,240 --> 00:28:44,240 common area. 479 00:28:44,240 --> 00:28:45,240 Very nice. 480 00:28:45,240 --> 00:28:51,480 What is the, for people coming out to Vegas, what do you think is the ultimate Vegas experience? 481 00:28:51,480 --> 00:28:54,600 How would you, if we were, Jimmy and I were coming out there for a weekend, where would 482 00:28:54,600 --> 00:28:58,360 the, what do you think we should see? 483 00:28:58,360 --> 00:29:00,040 Here we are in downtown. 484 00:29:00,040 --> 00:29:08,120 We are on the street, the main street, but we are in the end of the street. 485 00:29:08,120 --> 00:29:09,720 There's bus running behind here. 486 00:29:09,720 --> 00:29:13,320 So it's 15 minutes by bus to go to Cedar Palace. 487 00:29:13,320 --> 00:29:15,400 But also we have Fremont Street here. 488 00:29:15,400 --> 00:29:18,280 It's 10, 15 minutes walking. 489 00:29:18,280 --> 00:29:20,240 And we always bring guests there. 490 00:29:20,240 --> 00:29:23,760 They have the biggest LED screen in the world. 491 00:29:23,760 --> 00:29:32,600 It's three blocks with a huge screen and they have concerts there for free, magicians, dancers, 492 00:29:32,600 --> 00:29:34,080 and always free. 493 00:29:34,080 --> 00:29:35,080 It's downtown. 494 00:29:35,080 --> 00:29:39,040 It's beautiful to see during the night because of the light. 495 00:29:39,040 --> 00:29:43,080 Also behind us here, three blocks behind us, we have Art Street. 496 00:29:43,080 --> 00:29:44,360 It's more for locals. 497 00:29:44,360 --> 00:29:45,920 So it's cheaper for them. 498 00:29:45,920 --> 00:29:48,720 Have a dinner there, have some drinks there. 499 00:29:48,720 --> 00:29:54,960 There are many bars and restaurants in this area and many graphites. 500 00:29:54,960 --> 00:29:58,360 It's beautiful. 501 00:29:58,360 --> 00:30:02,280 Also I bring guests to, I always explain them in the check-in. 502 00:30:02,280 --> 00:30:03,760 Okay, go in this hotel. 503 00:30:03,760 --> 00:30:06,320 Venetian is the best hotel in Vegas. 504 00:30:06,320 --> 00:30:09,880 You're going to go inside, second floor. 505 00:30:09,880 --> 00:30:15,120 You're going to see a river in the second floor with the gondolas, like the city in 506 00:30:15,120 --> 00:30:16,120 Italy. 507 00:30:16,120 --> 00:30:17,120 It's a huge hotel. 508 00:30:17,120 --> 00:30:21,000 You're going to get lost for two hours because it's a huge hotel. 509 00:30:21,000 --> 00:30:24,080 They don't show where is the entrance for you. 510 00:30:24,080 --> 00:30:25,080 So that's funny. 511 00:30:25,080 --> 00:30:26,080 That's cool. 512 00:30:26,080 --> 00:30:27,080 Great tip there. 513 00:30:27,080 --> 00:30:31,760 There's no windows or doors. 514 00:30:31,760 --> 00:30:32,760 It's hard. 515 00:30:32,760 --> 00:30:37,360 Even me, I still get lost sometimes. 516 00:30:37,360 --> 00:30:41,560 After that, I say, okay, in front of Venetian, across the street, go to Caesar's Palace. 517 00:30:41,560 --> 00:30:46,120 Caesar's Palace, you go to the third floor and there's many stuff to see there and you're 518 00:30:46,120 --> 00:30:48,320 going to spend two more hours. 519 00:30:48,320 --> 00:30:50,400 After Caesar's Palace, go to Bellagio. 520 00:30:50,400 --> 00:30:56,000 You're going to see the fountains in front of Bellagio from 3 PM to midnight. 521 00:30:56,000 --> 00:31:02,120 And after that, you can go inside Bellagio and they have a beautiful garden with natural 522 00:31:02,120 --> 00:31:03,800 flowers. 523 00:31:03,800 --> 00:31:05,640 And it's free to see it. 524 00:31:05,640 --> 00:31:07,200 It's really beautiful. 525 00:31:07,200 --> 00:31:10,640 So this, they spend one day doing this. 526 00:31:10,640 --> 00:31:12,760 A freeman and these three hotels. 527 00:31:12,760 --> 00:31:13,760 Nice. 528 00:31:13,760 --> 00:31:17,160 Normally, they spend three, four days in Vegas. 529 00:31:17,160 --> 00:31:20,000 It's enough to know the main attractions. 530 00:31:20,000 --> 00:31:22,000 Also, they can see the sphere. 531 00:31:22,000 --> 00:31:26,000 I tell them, this is a good spot to see the sphere. 532 00:31:26,000 --> 00:31:28,440 And they go there and they take pictures. 533 00:31:28,440 --> 00:31:29,440 They enjoy it. 534 00:31:29,440 --> 00:31:33,880 The sphere is really, really nice to see. 535 00:31:33,880 --> 00:31:38,840 And some hotels, I say, okay, this hotel is beautiful only outside. 536 00:31:38,840 --> 00:31:43,040 Like the Luxor is the pyramid. 537 00:31:43,040 --> 00:31:44,040 It's beautiful outside. 538 00:31:44,040 --> 00:31:45,660 Inside, don't waste your time. 539 00:31:45,660 --> 00:31:47,000 You can go to this hotel. 540 00:31:47,000 --> 00:31:49,800 It's better than go there. 541 00:31:49,800 --> 00:31:54,820 If you go to the Las Vegas sign, take Uber or take a bus here. 542 00:31:54,820 --> 00:31:57,280 So we're expanding every day for the guests. 543 00:31:57,280 --> 00:32:00,680 Always they ask about this kind of information. 544 00:32:00,680 --> 00:32:02,880 Those are great tips. 545 00:32:02,880 --> 00:32:03,880 Awesome. 546 00:32:03,880 --> 00:32:06,040 Especially going into the different hotels and the different floors. 547 00:32:06,040 --> 00:32:08,640 That's the kind of stuff that you want to get unless you stay at a hostel. 548 00:32:08,640 --> 00:32:10,720 So great job. 549 00:32:10,720 --> 00:32:14,440 And also they ask, oh, it's a shame that you guys don't have the pool. 550 00:32:14,440 --> 00:32:17,560 I said, yeah, but you can enjoy all the pools here in Vegas for free. 551 00:32:17,560 --> 00:32:19,840 You don't need to be a guest in the hotel. 552 00:32:19,840 --> 00:32:23,600 So I give to them some tips how they can get in for free in the pool. 553 00:32:23,600 --> 00:32:24,600 There you go. 554 00:32:24,600 --> 00:32:25,600 That's a great tip there. 555 00:32:25,600 --> 00:32:29,240 How to get into the hotel pool. 556 00:32:29,240 --> 00:32:35,160 Now how about some, in closing, how about some tips you might give that aspiring hostel 557 00:32:35,160 --> 00:32:41,840 manager or a new hostel manager about living on site and working at the job as a manager? 558 00:32:41,840 --> 00:32:47,600 Like what advice or tips would you give to an on-site hostel manager? 559 00:32:47,600 --> 00:32:48,600 You have to enjoy. 560 00:32:48,600 --> 00:32:50,840 You have to be patient for this business. 561 00:32:50,840 --> 00:32:57,000 You have to like it a lot because you're going to be available 24 hours. 562 00:32:57,000 --> 00:33:01,320 The biggest problem comes to you and you have to be available to fix that. 563 00:33:01,320 --> 00:33:05,800 It looks like you are working the whole time, 24 hours. 564 00:33:05,800 --> 00:33:12,240 But if you are enjoying, you fix that problem and still enjoy the hostel. 565 00:33:12,240 --> 00:33:16,240 You are at home. 566 00:33:16,240 --> 00:33:21,880 It's good that you have your own room, but also it's good that you can share if you want 567 00:33:21,880 --> 00:33:26,200 to with other people and talking to them the whole day. 568 00:33:26,200 --> 00:33:30,400 And it's good for me that I didn't speak English before coming here. 569 00:33:30,400 --> 00:33:36,320 And I learned it just talking with the guests. 570 00:33:36,320 --> 00:33:38,760 And most of the time I stay here in the common area. 571 00:33:38,760 --> 00:33:41,120 I don't stay in my room the whole day. 572 00:33:41,120 --> 00:33:46,800 I like to stay in the common area making friends every day. 573 00:33:46,800 --> 00:33:50,160 This is good for the manager to know the standards. 574 00:33:50,160 --> 00:33:58,320 After one year, oh, this guy, this kind of guy, is this, this, they will have these issues. 575 00:33:58,320 --> 00:34:00,640 Oh, this guy is nice. 576 00:34:00,640 --> 00:34:03,840 So it's good to know the standards. 577 00:34:03,840 --> 00:34:09,680 There are some countries where you already know what kind of problems you're going to 578 00:34:09,680 --> 00:34:12,280 have living here. 579 00:34:12,280 --> 00:34:19,160 Even when you're off, you are walking around the building and you see some stuffs. 580 00:34:19,160 --> 00:34:23,520 Probably if you were not living here, you wouldn't see it. 581 00:34:23,520 --> 00:34:24,520 Right. 582 00:34:24,520 --> 00:34:25,520 Yeah. 583 00:34:25,520 --> 00:34:30,280 I think that's some great points just for a person's self-check. 584 00:34:30,280 --> 00:34:34,520 I look at hostel managers very much in that way from having the experience by yourself 585 00:34:34,520 --> 00:34:38,480 and still living on site even in my capacity now. 586 00:34:38,480 --> 00:34:43,520 If you find that experience that's going on to be a nuisance or something you're avoiding 587 00:34:43,520 --> 00:34:47,320 or hiding in the room, it's not for you. 588 00:34:47,320 --> 00:34:51,360 You should be wanting to engage, enjoying the experience you're creating. 589 00:34:51,360 --> 00:34:55,840 And if it doesn't feel like work because you enjoy it so much, then all of those things 590 00:34:55,840 --> 00:34:59,600 that would normally annoy you don't have annoyance. 591 00:34:59,600 --> 00:35:02,200 So yeah, good feedback there. 592 00:35:02,200 --> 00:35:06,240 And I guess the most important thing you have, you need a great team to help you. 593 00:35:06,240 --> 00:35:07,880 You cannot manage everything. 594 00:35:07,880 --> 00:35:08,880 You cannot do everything. 595 00:35:08,880 --> 00:35:17,120 You need to give some responsibility for other people to help you. 596 00:35:17,120 --> 00:35:18,120 And don't worry. 597 00:35:18,120 --> 00:35:20,360 Don't mic-manage them. 598 00:35:20,360 --> 00:35:22,480 And they do a good work for you. 599 00:35:22,480 --> 00:35:23,480 They save you time. 600 00:35:23,480 --> 00:35:25,560 And I have a great team here. 601 00:35:25,560 --> 00:35:28,440 They helped me a lot. 602 00:35:28,440 --> 00:35:30,720 I never had any issues with them. 603 00:35:30,720 --> 00:35:35,160 They are very good and they are friendly and they talk to the guests and the guests make 604 00:35:35,160 --> 00:35:38,280 good reviews about them as well. 605 00:35:38,280 --> 00:35:39,280 Awesome. 606 00:35:39,280 --> 00:35:44,800 Hey, well, thank you so much, Diego, for joining us. 607 00:35:44,800 --> 00:35:46,360 Just another great episode. 608 00:35:46,360 --> 00:35:50,200 And we're super excited to see what you're going to be doing over there at Sin City Hostel 609 00:35:50,200 --> 00:35:54,720 under new management and all of those exciting projects that you've got working there. 610 00:35:54,720 --> 00:35:58,920 I'll definitely pop in next time I'm in Vegas to see how things are going. 611 00:35:58,920 --> 00:36:04,280 And thank you all for joining us for another episode of Hostel Road Trip podcast. 612 00:36:04,280 --> 00:36:09,120 Next week we got an awesome episode with the founder, Jim Kennett, founder of the North 613 00:36:09,120 --> 00:36:11,120 American Hostel Association. 614 00:36:11,120 --> 00:36:16,600 Going to hear a recap on how the conference went and what's upcoming next year for next 615 00:36:16,600 --> 00:36:19,720 year's conference location and agenda. 616 00:36:19,720 --> 00:36:21,240 Thanks so much. 617 00:36:21,240 --> 00:36:22,240 Thank you guys. 618 00:36:22,240 --> 00:36:23,240 Thank you. 619 00:36:23,240 --> 00:36:24,240 See you soon. 620 00:36:24,240 --> 00:36:50,240 Bye everybody.