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This episode is brought to you by Bubs Naturals

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and one of the most profound new supplements

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I've added to my own diet is collagen.

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And Bubs provides the only collagen

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that is not only NSF certified,

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but also Whole30 certified.

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Now when we think of collagen,

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you might think of beauty products,

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but when ingested, collagen not only positively affects

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skin, nails, and hair, but also joint and gut health.

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Something that I witnessed personally within myself.

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Now I'm also a huge fan of altruistic business

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and Bubz was founded out of tragedy.

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Glenn Bub Doherty was one of the two Navy SEALs

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killed in Benghazi.

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And his friends, Sean and TJ founded this company

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to not only create great nutritional products,

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but also take 10% of the proceeds

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and donate them to charity.

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So they are offering you the audience

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of the Behind the Shield podcast,

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20% off your first purchase

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if you use the code SHIELD at bubznaturals.com.

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And if you wanna hear more about the inception of Bubz

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and Glenn's powerful story,

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listen to episode 558 of Behind the Shield podcast

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with Sean Lake.

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This episode is sponsored by a company I've used

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for well over a decade and that is 5-11.

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I wore their uniforms back in Anaheim, California

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and I've used their products ever since.

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From their incredibly strong yet light footwear

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to their cut uniforms for both male and female responders,

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I found them hands down the best workwear

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in all the departments that I've worked for.

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Outside of the fire service,

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I use their luggage for everything and I travel a lot

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and they are also now sponsoring the 7X team

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as we embark around the world

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on the Human Performance Project.

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We have Murph coming up in May

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and again, I bought their plate carrier.

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I ended up buying real ballistic plates

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rather than the fake weight plates

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and that has been my ride or die

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through Murph the last few years as well.

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One area I wanna talk about

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that I haven't in previous sponsorship spots

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is their brick and mortar element.

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They were predominantly an online company

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up till more recently,

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but now they are approaching 100 stores all over the US.

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My local store is here in Gainesville, Florida

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and I've been multiple times.

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And the discounts you see online

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are applied also in the stores.

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So as I mentioned,

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511 is offering you 15% off every purchase that you make,

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but I do wanna say more often than not,

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they have an even deeper discount,

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especially around holiday times.

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But if you use the code SHIELD15,

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that's S-H-I-E-L-D-1-5,

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you will get 15% off your order

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or in the stores every time you make a purchase.

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And if you wanna hear more about 511,

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who they stand for and who works with them,

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listen to episode 580 of Behind the Shield podcast

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with 511 regional director, Will Ayers.

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Welcome to the Behind the Shield podcast.

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As always, my name is James Gearing

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and this week it is my absolute honor

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to welcome on the show veteran firefighter, Steve Sakaguchi.

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Now in this conversation, we discuss a host of topics.

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From the Japanese intern camps in America

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during World War II, growing up in a restaurant industry,

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his journey into the fire service,

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some of his own leadership failures,

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his journey to find the great leaders

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outside the fire service,

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the application of the skills he learned,

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how to build a training department and so much more.

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Now before we get to this incredible conversation,

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as I say every week, please just take a moment,

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go to whichever app you listen to this on,

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subscribe to the show, leave feedback and leave a rating.

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Every single five star rating

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truly does elevate this podcast,

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therefore making it easier for others to find.

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And this is a free library of over 900 episodes now.

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So all I ask in return is that you help share

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these incredible men and women stories

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so I can get them to every single person

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on planet earth who needs to hear them.

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So with that being said, I introduce to you

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Steve Sakaguchi, enjoy.

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["Skyfall"]

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Well Steve, I wanna start by saying thank you so much

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firstly for your patience,

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we originally supposed to do this a few weeks ago

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and we rescheduled because I had to take care

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of some family stuff.

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And secondly, I wanna welcome you

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to the Behind the Shield podcast today.

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Thanks so much, James.

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You know, it's awesome to be here

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and I really appreciate the invite

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and no worries about the delay,

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like so much has happened just in that short four weeks.

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So I'm just happy to be here

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and hopefully the listeners can find some value

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through our conversation.

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So where on planet earth we finding you this afternoon?

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Well, we are finding me in Milano, Oregon,

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technically Cambie, but in the little hamlet of Milano.

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So I'm sitting at our kitchen table

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on what we would call our tiny Milano farm.

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And so, but first wanna back up.

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I really wanna give a shout out to two people,

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first to Brian McKender.

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Brian McKender is, as I would say,

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is probably the reason that, you know,

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you and I are having this conversation today.

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Several years ago, he turned me on to your podcast,

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probably right in the beginning, 2017, I wanna say.

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And he's been just such an integral part of my journey

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as a friend, as being part of our peer support team.

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Sometimes I joke about him being my personal peer support.

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He's kind of a quiet challenger, very quiet way about him.

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I didn't realize that deep down he's very competitive.

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And so throughout the years,

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we kind of joke about the different books

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and things that we do when we joke about

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pushing each other off the ledge and into the unknown.

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And so here we are.

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So I wanna make sure that recognize Brian

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for his contribution to this.

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And then also, I really wanna give shout out to you.

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And maybe it's more than two now that I'm talking through

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about you and your family and all the other guests.

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I don't know how many people know the sacrifice

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that you and your family have made

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to really put together this phenomenal resource,

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free resource, which is why I will always be a supporter

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of what you're doing.

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You gave up a lot by walking away from the fire service

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to focus on this, to bring us this resource

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for us to try to implement

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and to make the fire service in the world

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even a better place.

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So I wanna make sure I recognize you for that.

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Well, thank you.

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Thank you so much.

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Yeah, I mean, it's the whole force multiplier thing.

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I mean, it's worked out so well,

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but again, you and all the people

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that have come on the show,

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obviously provide this incredible library.

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And then everyone that hits play,

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listens that becomes part of this community

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and tells other people about it.

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So I'm amazed and in awe of how this community

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is swollen to literally millions of people listening.

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I don't know if it's all the same people

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or different people, but yeah, it's pretty amazing to see.

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So thank you so much for that.

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Incredible.

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Yeah, you're welcome.

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Well, let's get back to you.

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So let's start the very beginning of your timeline.

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Tell me where you were born

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and tell me a little bit about your family dynamic,

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what your parents did, how many siblings.

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Yeah, so I was actually born up in Seattle, Washington.

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My dad, Steve.

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I'm not a junior, although one of the crews found out

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here recently what my middle name was

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and that's Steven Tyler.

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And so we always joke about if my parents

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were truly Aerosmith fans or not.

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They claim no, but I guess the jury stopped.

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So Steven Tyler, my dad, Steve, and he,

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it's interesting, his life started out

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being put kind of in hiding.

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So he was actually interned right after he was born.

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And so he spent the first probably three years

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of his life in the internment camps.

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And maybe we'd come back to that a little later.

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And then he went on to serve in the US Air Force,

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rose to the ranks of captain on B-52s.

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And then he was a medical salesman for 20 something years

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with Gould and Spectrum Ed.

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And then somewhere along the line,

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he decided he wanted to own his own business,

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be a business owner.

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And so he walked away from the sales staff.

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He got into a registered applicant program

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through my uncle who had worked in construction

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at McDonald's and the construction division

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and engineering and whatnot.

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And so he entered in this program

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and he went through a McDonald's training program

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to become an owner operator.

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And so that's what he ended up doing

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for the better part of the rest of his time working

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until they retired.

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Oh, gosh, it's gotta be about five, six years,

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seven years now.

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So that's my dad.

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And then my mom, Annie, was actually born in Japan.

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And she came over when she was 10

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and was adopted by her aunt.

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But the person that I knew as grandma,

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Grandma Stokes was actually her aunt.

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And she spent time in Seattle.

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She went to UW, both actually are UW alumni.

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But then later on, they became diehard Dutch fans.

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And so UW got a master's in nursing.

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She went in to be a Navy nurse.

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And then when she came out of the service,

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she ended up working in human resources,

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which is kind of ironic.

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I know we'll get to that a little later,

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but she worked for group health up in Bellevue.

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And then once we moved down here to Oregon,

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following the business, she worked for Legacy Health Systems

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as a senior vice president in NHR.

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And then my sister, who has since passed,

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she died in 17, older sister,

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she was developmentally disabled.

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I'd probably estimate that.

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She probably matured mentally

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to the age of about eight, maybe 10.

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So that provided some different kind of learning,

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maybe life experience growing up and different things.

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So that's kind of the start where I started up in Seattle.

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And then in 91, when I was 11,

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that's when we purchased our first McDonald's.

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And that was, it's so crazy how we go

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kind of not really full circle, but how it all works out.

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But that McDonald's is actually in a fire district,

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and it's not a McDonald's anymore,

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but it was the fifth McDonald's

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that was built in the state of Oregon

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and the 499th in the system.

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So McDonald's has, they number all their restaurants

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kind of in order.

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So it was store number 499,

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and it's actually now the all that glitters.

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And so what's fascinating is when I was stationed

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at station three in Oak Grove,

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I knew that building inside and out, full basement,

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only access through the back and all that,

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because I had spent three, four years

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every evening, weekend, whatever, working in that building.

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So I'll pause there for a second.

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Well, let's go to internment camps first.

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So your father, I'm assuming is Japanese American then,

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the war breaks out and now a member of society,

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one of the Americans is now ushered into camps

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along with a lot of other, arguably probably Asians,

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probably some of them weren't even Japanese,

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but thinking about how we, how undiverse we were back then.

264
00:12:29,040 --> 00:12:31,400
So what does he talk about?

265
00:12:31,400 --> 00:12:33,000
Tell me the stories of that time,

266
00:12:33,000 --> 00:12:35,840
because I think it's another dark, dark,

267
00:12:35,840 --> 00:12:37,920
darker side of our history.

268
00:12:37,920 --> 00:12:40,960
And we get obviously the knee jerk initially of,

269
00:12:40,960 --> 00:12:41,960
who is the enemy?

270
00:12:41,960 --> 00:12:43,360
However, the way it was handled,

271
00:12:43,360 --> 00:12:45,960
I think was arguably not the best.

272
00:12:45,960 --> 00:12:47,480
And what a great question.

273
00:12:47,480 --> 00:12:52,160
And he doesn't really talk a lot about it.

274
00:12:54,480 --> 00:12:57,240
It's come out in some of our text messages.

275
00:12:57,240 --> 00:13:02,240
We hosted a exchange student a few years ago,

276
00:13:02,600 --> 00:13:04,360
and we actually went down to Tule Lake,

277
00:13:04,360 --> 00:13:06,800
which is where he was interned.

278
00:13:06,800 --> 00:13:11,800
And it was pretty wild because there was

279
00:13:11,800 --> 00:13:14,640
some family legend, folklore, whatever,

280
00:13:14,640 --> 00:13:16,720
you hear things like, is that really true?

281
00:13:16,720 --> 00:13:21,720
And one of them was, had he not gone into hiding

282
00:13:22,280 --> 00:13:24,560
or had his mom not been able to hide,

283
00:13:24,560 --> 00:13:26,480
and I'll maybe speak to more of those details

284
00:13:26,480 --> 00:13:29,800
here in a second, he would have been the first

285
00:13:29,800 --> 00:13:33,760
Japanese American born in the internment camps.

286
00:13:33,760 --> 00:13:37,320
And so, I was like, is that really for real?

287
00:13:37,320 --> 00:13:40,520
And so we were down at Tule Lake,

288
00:13:40,520 --> 00:13:42,120
and they have the registry.

289
00:13:42,120 --> 00:13:47,120
And so we saw the names of him and my grandma in the book.

290
00:13:47,960 --> 00:13:50,440
And then as we're walking through the small display there,

291
00:13:50,440 --> 00:13:55,440
there's a picture on the wall of the first child born

292
00:13:55,960 --> 00:13:58,080
in the internment camps.

293
00:13:58,080 --> 00:14:01,480
And I'm looking at it, and I'm looking at the date.

294
00:14:01,480 --> 00:14:05,760
And the date is June 12th, 42.

295
00:14:05,760 --> 00:14:09,480
And it hit me, I go, oh my gosh,

296
00:14:09,480 --> 00:14:12,720
my dad's birthday is June 9th, 42.

297
00:14:13,880 --> 00:14:16,760
So that's more than likely, that's a pretty historic.

298
00:14:17,640 --> 00:14:21,200
And so I sent that picture to my dad.

299
00:14:21,200 --> 00:14:23,920
And so he, and that's when he'll,

300
00:14:23,920 --> 00:14:26,320
he's a phenomenal writer.

301
00:14:26,320 --> 00:14:29,840
And so he'll write, sometimes text should maybe be an email,

302
00:14:29,840 --> 00:14:31,920
but that's another story.

303
00:14:33,480 --> 00:14:36,560
And so he wrote back about his namesake.

304
00:14:36,560 --> 00:14:39,200
And so his middle name is Royal,

305
00:14:39,200 --> 00:14:42,520
and it's namesake is after Royal Post.

306
00:14:42,520 --> 00:14:45,640
And he was a very prominent businessman

307
00:14:45,640 --> 00:14:47,880
up in the Seattle area.

308
00:14:47,880 --> 00:14:51,640
And my grandma was a housekeeper for him.

309
00:14:51,640 --> 00:14:53,040
It was a clean house from pre-mend.

310
00:14:53,040 --> 00:14:56,600
And so of course, the order comes out

311
00:14:56,600 --> 00:14:58,840
to round up all the Japanese Americans, the enemies,

312
00:14:58,840 --> 00:15:00,320
and let's ship them off.

313
00:15:00,320 --> 00:15:05,160
And he comes in, tells the authorities, says,

314
00:15:05,160 --> 00:15:07,040
no, God's son of mine is gonna be born

315
00:15:07,040 --> 00:15:09,320
in a concentration camp.

316
00:15:09,320 --> 00:15:12,440
And so essentially kept them protected

317
00:15:12,440 --> 00:15:13,680
until my dad was born.

318
00:15:13,680 --> 00:15:16,640
And then at which time they went to the camps.

319
00:15:17,720 --> 00:15:19,840
So he doesn't talk about it much,

320
00:15:21,240 --> 00:15:24,560
but there are some letters, I guess,

321
00:15:24,560 --> 00:15:28,840
that the family has written by my grandma.

322
00:15:28,840 --> 00:15:29,840
And I haven't read them yet.

323
00:15:29,840 --> 00:15:34,720
I haven't seen all of them yet that speak to her fears

324
00:15:34,720 --> 00:15:37,600
and the vaccinations and the things that they're doing

325
00:15:37,600 --> 00:15:40,280
that she's convinced they're doing these studies

326
00:15:40,280 --> 00:15:43,400
and trials on her son and things like that.

327
00:15:43,400 --> 00:15:44,920
So pretty interesting.

328
00:15:44,920 --> 00:15:49,240
And then just this last year,

329
00:15:49,240 --> 00:15:52,480
my father-in-law actually found out

330
00:15:52,480 --> 00:15:56,840
that through the National Japanese American Museum,

331
00:15:56,840 --> 00:16:01,840
they have a book of essentially almost all of the names

332
00:16:01,960 --> 00:16:05,480
of the people who were interned.

333
00:16:05,480 --> 00:16:06,640
And they had it on exhibit.

334
00:16:06,640 --> 00:16:11,640
So for spring break last year, we all went

335
00:16:12,600 --> 00:16:17,600
and my in-laws, mother-in-law, father-in-law came with us.

336
00:16:17,640 --> 00:16:21,360
And so we visited that museum and walked through it.

337
00:16:21,360 --> 00:16:26,360
And there's very few times I've seen my father emotional,

338
00:16:28,080 --> 00:16:31,520
but as we're walking in, you can actually schedule time

339
00:16:31,520 --> 00:16:34,000
and they will go and find the names of your,

340
00:16:35,640 --> 00:16:40,160
of who was interned, your family, or in his case, him also.

341
00:16:40,160 --> 00:16:43,200
And so we went and we were able to be with him

342
00:16:43,200 --> 00:16:47,320
as he placed the stamp by his name, his father's name

343
00:16:47,320 --> 00:16:51,280
and his mother's name, and then walked through the exhibit

344
00:16:51,280 --> 00:16:53,560
and then just looking at,

345
00:16:53,560 --> 00:16:57,720
in all the different places where the camps were,

346
00:16:57,720 --> 00:16:59,960
there were some other internees that were there.

347
00:16:59,960 --> 00:17:04,520
And I could overhear one gentleman just talking about,

348
00:17:04,520 --> 00:17:09,360
you know, he was, gosh, he must have been in his late 80s,

349
00:17:09,360 --> 00:17:14,360
maybe, and just talking about it as if it was yesterday,

350
00:17:14,360 --> 00:17:17,320
looking at the picture and remembering walking to

351
00:17:17,320 --> 00:17:19,120
and from the different buildings.

352
00:17:19,120 --> 00:17:24,120
And so I remember just kind of soaking it all in.

353
00:17:24,520 --> 00:17:27,120
And at one point I remember looking at all the baggage

354
00:17:27,120 --> 00:17:30,880
in some of the pictures and I got to reflecting like,

355
00:17:30,880 --> 00:17:34,760
there's people that were my age, the age that I am now,

356
00:17:35,800 --> 00:17:39,360
that this war breaks out and the government says,

357
00:17:39,360 --> 00:17:41,080
you are now the enemy,

358
00:17:41,080 --> 00:17:43,200
even though you were born in this country.

359
00:17:44,240 --> 00:17:45,720
And we got to take everything away from you

360
00:17:45,720 --> 00:17:47,080
and send you to a camp.

361
00:17:47,080 --> 00:17:48,720
And I just remember thinking about that.

362
00:17:48,720 --> 00:17:51,920
What would that be like right now?

363
00:17:51,920 --> 00:17:56,920
What would that be like for our kids and for us?

364
00:17:57,680 --> 00:17:59,240
Just pretty fascinating.

365
00:18:00,480 --> 00:18:03,600
And then of course that exhibit is just right by

366
00:18:03,600 --> 00:18:06,400
the 242nd, it goes for broke,

367
00:18:06,400 --> 00:18:10,240
all made up of the Mise soldiers that fought.

368
00:18:10,240 --> 00:18:13,000
And there's just these quotes about how they were fighting

369
00:18:13,000 --> 00:18:14,840
two different groups of people,

370
00:18:14,840 --> 00:18:17,000
there's just these quotes about how they were fighting

371
00:18:17,000 --> 00:18:20,360
two wars, they're fighting a war across the Pacific

372
00:18:20,360 --> 00:18:24,440
for the country, but then they're also fighting a war at home.

373
00:18:24,440 --> 00:18:29,440
And so there's not a ton that he really talks about

374
00:18:29,840 --> 00:18:33,920
or really that I can recall that he remembers.

375
00:18:33,920 --> 00:18:37,920
And my grandma passed away in, what was it, 1998 maybe,

376
00:18:41,080 --> 00:18:43,720
and she didn't ever really talk about it.

377
00:18:43,720 --> 00:18:48,720
But we do somewhere have the letter that George Bush had,

378
00:18:51,040 --> 00:18:53,560
typical form letter and other reparations

379
00:18:53,560 --> 00:18:58,560
and the apology for the wrong that was done and the dollar,

380
00:19:00,000 --> 00:19:04,000
here's what we're giving you for taking away your stuff.

381
00:19:08,360 --> 00:19:11,040
You mentioned about the letter and your grandma's fears

382
00:19:11,040 --> 00:19:13,120
about vaccinations, educate me,

383
00:19:13,120 --> 00:19:15,400
was that actually going on in the camps?

384
00:19:15,400 --> 00:19:18,520
You know, I don't know, I haven't done,

385
00:19:18,520 --> 00:19:23,520
sadly, I haven't done a ton of research on it.

386
00:19:23,640 --> 00:19:25,200
I don't know why, maybe it's just,

387
00:19:25,200 --> 00:19:27,920
I'm not in that season of life yet,

388
00:19:29,560 --> 00:19:32,280
but I do feel like at some point I do owe it

389
00:19:32,280 --> 00:19:36,080
just to know the history, to kind of research

390
00:19:36,080 --> 00:19:39,560
and really kind of understand all the little intricacies.

391
00:19:39,560 --> 00:19:42,920
And every now and then my dad will send

392
00:19:42,920 --> 00:19:45,800
different articles and things about people

393
00:19:45,800 --> 00:19:48,920
who have written different essays and stuff

394
00:19:48,920 --> 00:19:51,480
about all the other politics and how,

395
00:19:51,480 --> 00:19:55,720
depending on with the interracial marriages,

396
00:19:55,720 --> 00:19:57,600
there's differences in how you were treated

397
00:19:57,600 --> 00:20:02,360
if you were the male married to a white female

398
00:20:02,360 --> 00:20:05,280
or vice versa and how you could or could not go

399
00:20:05,280 --> 00:20:06,120
in different places.

400
00:20:06,120 --> 00:20:09,840
There's all sorts of these little complex issues

401
00:20:09,840 --> 00:20:11,080
that are around it.

402
00:20:11,080 --> 00:20:14,160
So at some point, I'd probably start digging

403
00:20:14,160 --> 00:20:15,720
into more of that history,

404
00:20:15,720 --> 00:20:18,360
but I'm just not really in that season yet.

405
00:20:19,640 --> 00:20:22,760
You know, one of the other things that came to mind

406
00:20:22,760 --> 00:20:24,800
just kind of thinking on it is,

407
00:20:25,800 --> 00:20:29,960
I didn't know, but Tule Lake was actually the camp

408
00:20:29,960 --> 00:20:34,960
that they sent all the other kind of trouble internees to.

409
00:20:37,800 --> 00:20:40,920
And so not only were you at,

410
00:20:40,920 --> 00:20:42,880
just a camp to begin with, now you're at the camp

411
00:20:42,880 --> 00:20:47,000
where they send the bad behaving internees

412
00:20:47,000 --> 00:20:48,760
from the other camps to this camp too.

413
00:20:48,760 --> 00:20:51,000
So that was another little tidbit

414
00:20:51,000 --> 00:20:54,440
that I learned along the way as well.

415
00:20:54,440 --> 00:20:57,480
It can be hard to be a good behaving intern

416
00:20:58,720 --> 00:21:01,360
after you've just been taken in your own country

417
00:21:01,360 --> 00:21:02,520
and put in a big prison.

418
00:21:02,520 --> 00:21:03,720
So.

419
00:21:03,720 --> 00:21:04,640
Right.

420
00:21:04,640 --> 00:21:07,200
Exactly, exactly.

421
00:21:07,200 --> 00:21:08,760
All right, well then moving on,

422
00:21:08,760 --> 00:21:10,920
as you progress through,

423
00:21:10,920 --> 00:21:13,080
well actually let me go back for a second.

424
00:21:13,080 --> 00:21:14,920
I wanted to ask you this.

425
00:21:14,920 --> 00:21:19,360
I just watched The Founder on the plane a few weeks ago

426
00:21:19,360 --> 00:21:23,000
and it's the Michael Keaton film about,

427
00:21:23,000 --> 00:21:24,720
obviously this is not the owner,

428
00:21:24,720 --> 00:21:26,440
the restaurant owners of McDonald's,

429
00:21:26,440 --> 00:21:29,880
but the origin story about the two, you know,

430
00:21:29,880 --> 00:21:32,080
owners of a restaurant that made incredible burgers

431
00:21:32,080 --> 00:21:34,520
and, you know, engineered their kitchen

432
00:21:34,520 --> 00:21:38,600
and how their work was hijacked by an unethical businessman

433
00:21:38,600 --> 00:21:40,720
who then went around, you know, the country

434
00:21:40,720 --> 00:21:43,720
and ultimately the world peddling their idea,

435
00:21:43,720 --> 00:21:45,720
you know, under the guise of it being his.

436
00:21:45,720 --> 00:21:49,200
So what, from an owner's perspective,

437
00:21:49,200 --> 00:21:52,200
what was your dad's experience with the restaurant itself?

438
00:21:53,280 --> 00:21:55,640
The restaurant itself was pretty good.

439
00:21:55,640 --> 00:21:57,840
You know, the system of franchisee,

440
00:21:59,080 --> 00:22:01,120
it's a pretty sound business model.

441
00:22:02,640 --> 00:22:04,160
You know, the way that it works

442
00:22:04,160 --> 00:22:07,200
is the company owns the building

443
00:22:07,200 --> 00:22:10,520
and then the owner operator will own the equipment

444
00:22:10,520 --> 00:22:12,280
and everything in it.

445
00:22:12,280 --> 00:22:15,000
And there's actually a rent that is paid

446
00:22:15,000 --> 00:22:17,720
and it's all based off percentages,

447
00:22:18,720 --> 00:22:20,240
you know, off gross sales and things,

448
00:22:20,240 --> 00:22:21,960
and maybe things have changed now,

449
00:22:21,960 --> 00:22:24,800
it's been a while since it's been in the system, but,

450
00:22:26,480 --> 00:22:30,680
and so, and it was very tight controlled

451
00:22:30,680 --> 00:22:32,720
as far as standards.

452
00:22:32,720 --> 00:22:34,880
And so, and a lot of this bleeds over

453
00:22:34,880 --> 00:22:37,320
to the way I see things and the way I look at things

454
00:22:37,320 --> 00:22:39,160
and how sometimes the,

455
00:22:39,160 --> 00:22:40,600
we'll figure it out when we get there

456
00:22:40,600 --> 00:22:42,560
really is a challenge for me

457
00:22:42,560 --> 00:22:45,400
or how there's 17 different ways to throw a ladder.

458
00:22:46,640 --> 00:22:50,840
And so the McDonald's system is pretty regimented

459
00:22:50,840 --> 00:22:54,040
and strict, you have approved vendors,

460
00:22:54,040 --> 00:22:55,640
you have approved equipment,

461
00:22:55,640 --> 00:23:00,080
like they control where you get all your product

462
00:23:00,080 --> 00:23:01,880
and all the things like that.

463
00:23:01,880 --> 00:23:03,280
So it's very standardized.

464
00:23:03,280 --> 00:23:05,880
The training programs, you know, I would say,

465
00:23:05,880 --> 00:23:07,960
are pretty much second to none.

466
00:23:07,960 --> 00:23:12,960
There's one way to assemble a hamburger and a cheeseburger,

467
00:23:12,960 --> 00:23:16,960
just one way, and everything is calculated out

468
00:23:16,960 --> 00:23:20,560
because it's all tied to profit or loss

469
00:23:20,560 --> 00:23:21,960
and all these other controllables.

470
00:23:21,960 --> 00:23:24,440
So everything is scripted out.

471
00:23:24,440 --> 00:23:27,240
You know, you can just come in

472
00:23:27,240 --> 00:23:29,160
with no experience whatsoever

473
00:23:29,160 --> 00:23:30,880
and you will learn how to assemble

474
00:23:30,880 --> 00:23:33,280
whatever sandwich you're supposed to assemble

475
00:23:33,280 --> 00:23:34,920
or drink or whatever,

476
00:23:34,920 --> 00:23:38,840
they'll teach you how to do it without missing a step.

477
00:23:38,840 --> 00:23:41,440
And so it's pretty fascinating

478
00:23:41,440 --> 00:23:44,280
to see how that has transitioned over

479
00:23:44,280 --> 00:23:48,480
as I've gone on different adventures and things.

480
00:23:48,480 --> 00:23:51,360
But when it comes to change,

481
00:23:52,320 --> 00:23:55,320
just like I think a lot of corporations

482
00:23:55,320 --> 00:23:59,160
and just, we just evolve as a society.

483
00:23:59,160 --> 00:24:01,400
We just evolve as a society.

484
00:24:01,400 --> 00:24:03,920
We just do changes inevitable.

485
00:24:03,920 --> 00:24:06,960
But sometimes we don't think about,

486
00:24:06,960 --> 00:24:10,040
or maybe we do, but it's a necessary change,

487
00:24:10,040 --> 00:24:14,200
the impacts that that has both financially,

488
00:24:14,200 --> 00:24:15,200
to the owner operators.

489
00:24:15,200 --> 00:24:18,400
Because once McDonald's corporate decides to make a change,

490
00:24:18,400 --> 00:24:19,800
hey, we're gonna go this way.

491
00:24:19,800 --> 00:24:20,880
Well, now the owner operators

492
00:24:20,880 --> 00:24:23,440
have to purchase all of that equipment

493
00:24:23,440 --> 00:24:25,920
and then also have to figure out

494
00:24:25,920 --> 00:24:28,400
what they're gonna do with all the remaining stuff.

495
00:24:28,400 --> 00:24:33,040
So I can remember having storage beds

496
00:24:33,040 --> 00:24:34,680
that go into the storage units

497
00:24:34,680 --> 00:24:38,360
and there's old retired out sauce guns

498
00:24:38,360 --> 00:24:41,600
and the different trep tables and all these things

499
00:24:41,600 --> 00:24:43,280
because the systems change,

500
00:24:43,280 --> 00:24:46,360
so we gotta redo everything.

501
00:24:46,360 --> 00:24:47,840
And then just like with some stuff,

502
00:24:47,840 --> 00:24:51,840
things go full circle from,

503
00:24:51,840 --> 00:24:54,520
hey, we're gonna steam the filet of fish bun.

504
00:24:54,520 --> 00:24:55,360
No, we're not.

505
00:24:55,360 --> 00:24:56,360
Okay, now we are again.

506
00:24:56,360 --> 00:25:01,080
And so there's this, tends to be this full circle effect.

507
00:25:01,080 --> 00:25:02,760
So that's just life.

508
00:25:04,080 --> 00:25:07,200
And I think maybe having grown up in that

509
00:25:07,200 --> 00:25:09,960
and just seeing that and just saying,

510
00:25:09,960 --> 00:25:12,600
well, what's our options?

511
00:25:12,600 --> 00:25:16,520
We either do or we don't.

512
00:25:16,520 --> 00:25:19,600
And then McDonald's has pretty tight,

513
00:25:19,600 --> 00:25:21,720
at least at the time, pretty tight expectations

514
00:25:21,720 --> 00:25:23,680
about how they want their owner operators

515
00:25:23,680 --> 00:25:25,000
and restaurants to perform.

516
00:25:25,000 --> 00:25:26,680
And if you're not cutting it,

517
00:25:26,680 --> 00:25:30,160
then they're not gonna allow you to continue

518
00:25:30,160 --> 00:25:31,560
to be an owner operator

519
00:25:31,560 --> 00:25:35,760
and run the business into the ground.

520
00:25:35,760 --> 00:25:37,640
So it's pretty fascinating.

521
00:25:40,520 --> 00:25:45,520
We'd be evaluated, I wanna say, four times a year

522
00:25:46,880 --> 00:25:50,680
in addition to the mystery shoppers

523
00:25:50,680 --> 00:25:52,360
that just come in and check.

524
00:25:52,360 --> 00:25:55,160
So there's benchmarks for everything.

525
00:25:56,040 --> 00:26:00,000
How long you sit at the order taking window,

526
00:26:00,000 --> 00:26:04,120
how long it takes for you to get your money exchanged

527
00:26:04,120 --> 00:26:06,040
and then how long it takes you to get your food.

528
00:26:06,040 --> 00:26:08,360
So everything's on a stopwatch and timed.

529
00:26:09,800 --> 00:26:13,040
So they would do unannounced short reviews.

530
00:26:13,040 --> 00:26:15,680
They do announced short reviews and they do,

531
00:26:16,560 --> 00:26:21,080
I mean, it's just three and then a long review full day.

532
00:26:21,080 --> 00:26:24,680
And as the restaurant manager or the owner,

533
00:26:24,680 --> 00:26:26,640
you are with your field consultant for that.

534
00:26:26,640 --> 00:26:29,200
You can step in and really help you.

535
00:26:29,200 --> 00:26:33,120
You had to watch how your restaurant was performing

536
00:26:33,120 --> 00:26:37,520
through the busiest times, open, close and all that stuff

537
00:26:37,520 --> 00:26:40,080
and watch how the transitions happen from,

538
00:26:40,080 --> 00:26:42,920
this was before you could have breakfast all day, huge win,

539
00:26:42,920 --> 00:26:45,480
but when you actually had to switch

540
00:26:45,480 --> 00:26:47,840
between breakfast and lunch.

541
00:26:47,840 --> 00:26:49,480
And then of course, somebody always comes in

542
00:26:49,480 --> 00:26:51,760
half an hour late wanting something for breakfast.

543
00:26:51,760 --> 00:26:54,800
And it's our fault that we didn't have that.

544
00:26:54,800 --> 00:26:57,840
But anyways, I digress.

545
00:26:57,840 --> 00:27:00,880
Well, just shifting slightly as well, it's interesting.

546
00:27:02,080 --> 00:27:03,640
Like I said, some of the practices

547
00:27:03,640 --> 00:27:05,080
that were portrayed in the film,

548
00:27:05,080 --> 00:27:06,640
which is not the owners of the restaurant,

549
00:27:06,640 --> 00:27:08,720
it's behind the scenes I was unaware of.

550
00:27:08,720 --> 00:27:12,000
And like you said, the real estate element,

551
00:27:12,000 --> 00:27:13,800
that's where they make their money.

552
00:27:13,800 --> 00:27:16,080
Apparently they, I think, I forget how they phrase it.

553
00:27:16,080 --> 00:27:18,400
They said they own more real estate in the US than anyone.

554
00:27:18,400 --> 00:27:20,160
I don't know if they meant like,

555
00:27:20,160 --> 00:27:23,120
in urban and suburban settings or how exactly that works,

556
00:27:23,120 --> 00:27:25,000
but they have a lot.

557
00:27:25,000 --> 00:27:27,560
They do tons of market studies.

558
00:27:27,560 --> 00:27:30,600
And so they actually do all the hard work

559
00:27:30,600 --> 00:27:31,720
for the competitors.

560
00:27:31,720 --> 00:27:32,960
So really all you have to do is,

561
00:27:32,960 --> 00:27:34,240
wherever you see McDonald's pop,

562
00:27:34,240 --> 00:27:35,800
just put your restaurant right there

563
00:27:35,800 --> 00:27:38,800
because they've already done all of the research

564
00:27:38,800 --> 00:27:39,640
and whatnot.

565
00:27:39,640 --> 00:27:41,040
That's kind of what the joke was,

566
00:27:41,040 --> 00:27:42,800
is just let them figure it out.

567
00:27:42,800 --> 00:27:47,800
So you have an Asian background as far as your family.

568
00:27:48,400 --> 00:27:51,800
You get into McDonald's, what were you eating yourself,

569
00:27:51,800 --> 00:27:54,040
you and your family through the years prior

570
00:27:54,040 --> 00:27:57,080
and then when you got involved into hamburgers?

571
00:27:57,080 --> 00:27:58,120
Oh man.

572
00:28:01,280 --> 00:28:04,600
Growing up, every meal had rice,

573
00:28:04,600 --> 00:28:07,000
regardless of what the main dish was.

574
00:28:07,000 --> 00:28:12,000
So that always makes for some funny times,

575
00:28:12,000 --> 00:28:13,920
like everything had rice.

576
00:28:13,920 --> 00:28:16,360
My mom on certain special holidays

577
00:28:16,360 --> 00:28:19,600
would make like a sukiyaki dish.

578
00:28:19,600 --> 00:28:22,360
So it's kind of like a ramen with beef

579
00:28:22,360 --> 00:28:26,920
and a soup base.

580
00:28:26,920 --> 00:28:31,360
She would make some tonkatsu,

581
00:28:31,360 --> 00:28:33,920
which is like a fried pork and whatnot.

582
00:28:33,920 --> 00:28:35,280
So we'd eat some of that.

583
00:28:35,280 --> 00:28:39,200
And then there's these little frozen mochi,

584
00:28:39,200 --> 00:28:41,560
like a frozen rice cake that we would burn

585
00:28:41,560 --> 00:28:45,160
that we would broil in the oven and stuff

586
00:28:45,160 --> 00:28:47,400
and soy sauce and sugar and whatnot.

587
00:28:47,400 --> 00:28:48,720
So better than that,

588
00:28:48,720 --> 00:28:52,400
pretty standard American cuisine otherwise.

589
00:28:52,400 --> 00:28:53,760
And then you'll hate this,

590
00:28:53,760 --> 00:28:56,080
but once we got into their restaurant

591
00:28:56,080 --> 00:28:58,560
and they still were frequent to restaurant,

592
00:28:58,560 --> 00:29:02,000
it was almost like eating McDonald's

593
00:29:02,000 --> 00:29:04,520
for the majority of our meals

594
00:29:04,520 --> 00:29:06,200
when I was working there.

595
00:29:06,200 --> 00:29:11,200
And it's interesting because,

596
00:29:11,880 --> 00:29:12,920
now look back,

597
00:29:14,640 --> 00:29:16,760
maybe that's why I have an iron gut,

598
00:29:16,760 --> 00:29:19,800
but there are certain sandwiches

599
00:29:19,800 --> 00:29:20,800
that I absolutely love,

600
00:29:20,800 --> 00:29:22,080
bacon and cheese biscuits,

601
00:29:22,080 --> 00:29:23,200
sausage biscuit or whatever.

602
00:29:23,200 --> 00:29:25,960
And everybody, or at least I really love the breakfast.

603
00:29:25,960 --> 00:29:29,400
So knowing that we were switching from breakfast

604
00:29:29,400 --> 00:29:32,120
to lunchtime, I would always save a sandwich

605
00:29:32,120 --> 00:29:34,400
and take a bite of it.

606
00:29:34,400 --> 00:29:35,800
Things would ultimately get busy.

607
00:29:35,800 --> 00:29:38,520
That thing would sit in the office

608
00:29:38,520 --> 00:29:40,840
in the back of the restaurant.

609
00:29:40,840 --> 00:29:42,160
And I wouldn't come back to it

610
00:29:42,160 --> 00:29:43,840
till probably, I don't know,

611
00:29:43,840 --> 00:29:45,320
four or five o'clock in the evening

612
00:29:45,320 --> 00:29:46,680
or just before I'm gonna go.

613
00:29:46,680 --> 00:29:49,000
And then I would finish that sandwich.

614
00:29:49,000 --> 00:29:52,480
And just one time when I was working,

615
00:29:52,480 --> 00:29:54,200
once I had kind of ascended up

616
00:29:54,200 --> 00:29:56,440
to become a restaurant manager,

617
00:29:56,440 --> 00:29:59,600
one time one of my assistant managers

618
00:29:59,600 --> 00:30:02,400
had thrown my breakfast sandwich away.

619
00:30:02,400 --> 00:30:03,720
And I remember walking back there,

620
00:30:03,720 --> 00:30:05,280
I don't know, it must have been three or four o'clock

621
00:30:05,280 --> 00:30:07,200
in the afternoon.

622
00:30:07,200 --> 00:30:10,360
I was like, hey, where's my sandwich?

623
00:30:10,360 --> 00:30:12,360
Anybody seen my sandwich?

624
00:30:12,360 --> 00:30:14,320
And she said, well, we threw it away.

625
00:30:14,320 --> 00:30:19,320
I go, no, don't ever throw my sandwich away.

626
00:30:20,200 --> 00:30:21,200
I'm gonna eat that.

627
00:30:21,200 --> 00:30:24,520
So, but we would eat that

628
00:30:24,520 --> 00:30:26,280
because that's where we were.

629
00:30:26,280 --> 00:30:29,140
And when you're running a business,

630
00:30:32,200 --> 00:30:34,280
that's where you're at.

631
00:30:34,280 --> 00:30:36,520
Did you struggle with any health or weight issues

632
00:30:36,520 --> 00:30:37,920
when you were at that period?

633
00:30:39,240 --> 00:30:42,960
No, actually, well, who knows what my blood work looked like.

634
00:30:42,960 --> 00:30:45,520
But as far as weight goes,

635
00:30:45,520 --> 00:30:49,200
no, I was a skinny little beanpole kid.

636
00:30:49,200 --> 00:30:51,520
I look back at pictures and even today

637
00:30:51,520 --> 00:30:52,480
when I look in the mirror,

638
00:30:52,480 --> 00:30:56,960
I'm like, I still see that little skinny scrawny kid.

639
00:30:56,960 --> 00:31:00,040
When I got hired in the fire service,

640
00:31:00,920 --> 00:31:03,960
I was 130 pounds, I wanna say,

641
00:31:03,960 --> 00:31:06,400
when I got hired my first year.

642
00:31:06,400 --> 00:31:10,520
And now I tip the scales at about 185.

643
00:31:10,520 --> 00:31:13,920
And so I don't think it's all bad weight,

644
00:31:13,920 --> 00:31:17,320
but maybe other people can be the judge of that.

645
00:31:18,840 --> 00:31:21,120
Well, let's walk into that phase of your life then.

646
00:31:21,120 --> 00:31:24,600
So you worked in McDonald's.

647
00:31:24,600 --> 00:31:26,240
What was that bug?

648
00:31:26,240 --> 00:31:28,600
Who sowed the seed for you getting into the fire service

649
00:31:28,600 --> 00:31:30,800
and then walked me through your on-ramp?

650
00:31:30,800 --> 00:31:34,880
Yeah, so it's actually a high school buddy,

651
00:31:34,880 --> 00:31:36,920
buddy of a buddy, we'll call it.

652
00:31:36,920 --> 00:31:38,880
It's one of my best friends growing up

653
00:31:38,880 --> 00:31:41,680
that we played baseball together and all this, Eric.

654
00:31:42,800 --> 00:31:45,600
He had a buddy that he was super close with,

655
00:31:45,600 --> 00:31:47,000
his name's Tate Tripple.

656
00:31:47,880 --> 00:31:52,880
And Tate was a volunteer out at what was then

657
00:31:53,200 --> 00:31:57,480
St. Helens fire up kind of west of city of Portland.

658
00:31:57,480 --> 00:32:02,480
And so I would come up and visit Eric and Tate

659
00:32:02,640 --> 00:32:07,640
and he had this little red pager thing that would go off.

660
00:32:08,360 --> 00:32:10,480
And he had all the stickers on his truck,

661
00:32:10,480 --> 00:32:15,480
I fight what you fear and Calvin peeing on the fire and stuff.

662
00:32:15,960 --> 00:32:18,280
And so we just talked a little bit about it.

663
00:32:18,280 --> 00:32:19,880
I'd hear the pager go off.

664
00:32:20,760 --> 00:32:24,480
I always kind of had a little affinity to like radio stuff,

665
00:32:24,480 --> 00:32:28,120
but didn't really have like the strong desire

666
00:32:28,120 --> 00:32:29,800
to be a firefighter or whatever.

667
00:32:29,800 --> 00:32:33,400
So he kind of, as we were talking through the years,

668
00:32:33,400 --> 00:32:35,440
he's just like, you know how to think about

669
00:32:35,440 --> 00:32:36,280
doing a fire service.

670
00:32:36,280 --> 00:32:37,880
I would just ask questions like,

671
00:32:37,880 --> 00:32:42,880
and I'd watch drill or just seemed somewhat interesting.

672
00:32:43,720 --> 00:32:46,440
So he was the one that actually said,

673
00:32:46,440 --> 00:32:49,480
hey, you should think about the fire service.

674
00:32:49,480 --> 00:32:52,680
And so I did.

675
00:32:52,680 --> 00:32:56,200
And this was in 2000.

676
00:32:56,200 --> 00:33:01,200
So I had come back from,

677
00:33:01,240 --> 00:33:03,880
so I went to Hamburger University,

678
00:33:03,880 --> 00:33:05,840
which is the advanced operations course

679
00:33:05,840 --> 00:33:07,440
for McDonald's all owner operators

680
00:33:07,440 --> 00:33:09,120
and restaurant matters have to do that.

681
00:33:09,120 --> 00:33:14,120
So that's how I earned that training and whatnot.

682
00:33:14,600 --> 00:33:18,440
But as I said, you ought to look at the fire service.

683
00:33:18,440 --> 00:33:19,360
You ought to look at Shemeck

684
00:33:19,360 --> 00:33:23,040
at a community college and their program.

685
00:33:23,040 --> 00:33:25,080
And so I did.

686
00:33:25,080 --> 00:33:26,800
And it just so happened that that process

687
00:33:26,800 --> 00:33:29,320
was open for applications.

688
00:33:29,320 --> 00:33:32,400
And so I looked at it, I pulled the application up.

689
00:33:33,240 --> 00:33:36,640
Well, the deadline for that next class was,

690
00:33:36,640 --> 00:33:41,480
well, we were gonna be on vacation in Mexico.

691
00:33:41,480 --> 00:33:45,520
And so we're looking at that and I'm just like,

692
00:33:45,520 --> 00:33:47,640
you know, I think that's something I really wanna do.

693
00:33:47,640 --> 00:33:52,640
And so somehow I was able to convince my parents

694
00:33:55,480 --> 00:33:58,920
to change my flight.

695
00:33:58,920 --> 00:34:02,880
And so I flew home on a Wednesday.

696
00:34:02,880 --> 00:34:06,560
So I think we flew into Mexico on a Sunday.

697
00:34:06,560 --> 00:34:08,720
I flew home on a Wednesday.

698
00:34:08,720 --> 00:34:11,240
Our restaurant manager, phenomenal guy,

699
00:34:11,240 --> 00:34:13,200
he was with my parents for a long time,

700
00:34:13,200 --> 00:34:15,480
became our supervisor, his name's Bernie.

701
00:34:15,480 --> 00:34:19,200
And Bernie would remind me of this later.

702
00:34:19,200 --> 00:34:21,320
I remember picking him up from the airport.

703
00:34:22,480 --> 00:34:23,600
And he drove me back.

704
00:34:23,600 --> 00:34:25,040
So picked me up in Portland.

705
00:34:25,040 --> 00:34:27,200
We lived in Eugene at that time.

706
00:34:27,200 --> 00:34:32,200
And we drove back and I spent all day Thursday

707
00:34:33,400 --> 00:34:36,520
gathering up all of the stuff that I needed.

708
00:34:36,520 --> 00:34:39,520
So, and this wasn't the time now where you can log in

709
00:34:39,520 --> 00:34:42,040
and get your unofficial email to you and all that stuff.

710
00:34:42,040 --> 00:34:44,560
So I had to go to the DMV,

711
00:34:44,560 --> 00:34:47,240
had to figure out how to get my unofficial transcripts

712
00:34:47,240 --> 00:34:49,160
and official transcripts from high school

713
00:34:49,160 --> 00:34:51,840
and then lane community, I think.

714
00:34:51,840 --> 00:34:55,160
And anyway, so put all that application together

715
00:34:55,160 --> 00:35:00,160
and hand delivered it on Friday afternoon

716
00:35:00,160 --> 00:35:02,440
before the deadline and turned it in.

717
00:35:03,320 --> 00:35:08,320
And so I didn't really know what I was getting into at all.

718
00:35:09,160 --> 00:35:13,480
And I remember we did, you know,

719
00:35:13,480 --> 00:35:16,240
that written test interview.

720
00:35:17,440 --> 00:35:19,760
Fortunately, a lot of my experience

721
00:35:19,760 --> 00:35:22,440
in the customer service and running the restaurants,

722
00:35:22,440 --> 00:35:26,160
I was able to tie that into what that meant

723
00:35:26,160 --> 00:35:28,840
to now become a firefighter or how that would help me.

724
00:35:29,720 --> 00:35:33,000
And so then it was time for the physical agility test.

725
00:35:33,000 --> 00:35:36,320
And there's people now that I work with

726
00:35:36,320 --> 00:35:37,280
who are there for that.

727
00:35:37,280 --> 00:35:38,880
So it's really funny to think about.

728
00:35:38,880 --> 00:35:41,080
So when I was practicing, trying to work out and stuff,

729
00:35:41,080 --> 00:35:46,080
I was this little kid, you know, 20 years old, maybe 21,

730
00:35:46,160 --> 00:35:48,280
weigh 130 pounds, scrawny.

731
00:35:48,280 --> 00:35:51,320
And so I take off and it was the combat challenge

732
00:35:51,320 --> 00:35:54,080
was what the physical agility test was.

733
00:35:54,080 --> 00:35:56,480
And so I did that physical agility test

734
00:35:56,480 --> 00:36:00,160
and I was an alternate going into that physical.

735
00:36:00,160 --> 00:36:03,120
And I'm not sure if I knew that or not.

736
00:36:03,120 --> 00:36:04,960
I think I may have.

737
00:36:04,960 --> 00:36:08,760
And so based on how it went down,

738
00:36:08,760 --> 00:36:12,720
had I passed that test I was in,

739
00:36:12,720 --> 00:36:14,960
if I didn't pass it, I was out,

740
00:36:14,960 --> 00:36:16,840
kind of is what it came down to.

741
00:36:16,840 --> 00:36:19,400
So anyway, so I'm going through that thing

742
00:36:19,400 --> 00:36:23,960
and I'm on the dummy drag and I'm pulling that dummy drag.

743
00:36:23,960 --> 00:36:27,560
I came out super fast, didn't know how to pace myself.

744
00:36:27,560 --> 00:36:28,800
Sometimes I still don't.

745
00:36:28,800 --> 00:36:33,800
And so I get to that dummy drag and I'm dragging that thing

746
00:36:34,720 --> 00:36:37,960
and my legs are done.

747
00:36:37,960 --> 00:36:40,440
Just barely moving.

748
00:36:42,440 --> 00:36:45,240
I'm just yelling and screaming.

749
00:36:46,080 --> 00:36:49,120
I kind of want to think maybe I yelled bonsai,

750
00:36:49,120 --> 00:36:52,320
you know, as I was across the line.

751
00:36:52,320 --> 00:36:53,720
Your grandma.

752
00:36:53,720 --> 00:36:55,520
Yeah, yeah, exactly.

753
00:36:55,520 --> 00:36:59,720
And like just collapsed over the line

754
00:36:59,720 --> 00:37:02,200
and the guys that were there,

755
00:37:02,200 --> 00:37:04,680
the guys and gals that were there helped support me.

756
00:37:04,680 --> 00:37:09,680
And they just said, hey man, congratulations, you're in.

757
00:37:10,360 --> 00:37:14,800
And I just remember that feeling of accomplishment.

758
00:37:14,800 --> 00:37:18,120
And then it took like three hours for me to go drive.

759
00:37:18,120 --> 00:37:20,000
Like I think that was my first experience

760
00:37:20,000 --> 00:37:23,160
of like the body just literally shutting down.

761
00:37:23,160 --> 00:37:26,200
Like I couldn't walk, I had to go sit.

762
00:37:27,880 --> 00:37:29,600
And so it was like three hours,

763
00:37:29,600 --> 00:37:33,080
I think before I was finally ready to drive home.

764
00:37:33,080 --> 00:37:37,040
And so that was going into the Dementia program.

765
00:37:37,040 --> 00:37:40,040
And then after being accepted,

766
00:37:40,040 --> 00:37:45,040
I went and I did a ride along with Tate and automatic unit.

767
00:37:45,440 --> 00:37:48,040
And I think we got one call that day.

768
00:37:48,040 --> 00:37:50,760
And it was for, I think it ultimately

769
00:37:50,760 --> 00:37:52,600
was a bowel obstruction or whatever.

770
00:37:53,480 --> 00:37:55,200
And so I get in the back of the ambulance

771
00:37:55,200 --> 00:37:58,480
and I'm sitting in kind of the seat on the side,

772
00:37:58,480 --> 00:37:59,920
not necessarily the airway seat,

773
00:37:59,920 --> 00:38:01,200
but the seat on the other side.

774
00:38:01,200 --> 00:38:05,480
And we're just riding in, it's an elderly guy.

775
00:38:05,480 --> 00:38:09,760
And the medic is getting ready to put an IV in.

776
00:38:09,760 --> 00:38:10,840
And so I tell the patient,

777
00:38:10,840 --> 00:38:13,600
you're gonna feel a poke in the arm when I put IV in.

778
00:38:14,640 --> 00:38:17,500
And as soon as he did, the patient reached up.

779
00:38:17,500 --> 00:38:19,920
And because I was just sitting there,

780
00:38:19,920 --> 00:38:24,120
he reached out and he grabs my hand and squeezes

781
00:38:24,120 --> 00:38:27,840
as the medic's doing his deal.

782
00:38:27,840 --> 00:38:31,320
And it was in that moment that I knew this

783
00:38:31,320 --> 00:38:36,320
is what I wanted to do that in this person's time of need

784
00:38:37,240 --> 00:38:39,640
and in their condition and they're scared

785
00:38:39,640 --> 00:38:42,960
and they're looking for comfort,

786
00:38:42,960 --> 00:38:45,000
I just happened to be here.

787
00:38:45,000 --> 00:38:48,400
And I remember that feeling of him squeezing my hand.

788
00:38:48,400 --> 00:38:51,600
And then from there, it was just, it was on.

789
00:38:51,600 --> 00:38:55,720
And so went through Shemekra's program.

790
00:38:55,720 --> 00:38:58,440
First time ever in my educational career

791
00:38:58,440 --> 00:39:02,640
that I actually got decent grades, A's and stuff

792
00:39:02,640 --> 00:39:06,800
instead of barely passing and whatnot.

793
00:39:06,800 --> 00:39:08,040
I flunked out a Japanese,

794
00:39:08,040 --> 00:39:09,640
I think two or three times in my life.

795
00:39:09,640 --> 00:39:11,240
So I ended up taking French.

796
00:39:12,680 --> 00:39:14,680
And so this was the first time

797
00:39:14,680 --> 00:39:18,000
that I actually excelled at something,

798
00:39:18,000 --> 00:39:22,100
but it didn't come without its challenges and stuff too.

799
00:39:22,100 --> 00:39:25,040
And I learned a lot of lessons the hard way,

800
00:39:25,040 --> 00:39:27,160
which probably leads into more of my story

801
00:39:27,160 --> 00:39:29,120
about the importance of mentoring.

802
00:39:29,120 --> 00:39:33,760
But that's how I ultimately got in was because of Tate

803
00:39:35,920 --> 00:39:38,560
and just saying, have you ever thought of?

804
00:39:38,560 --> 00:39:42,440
And I haven't because up until that moment,

805
00:39:42,440 --> 00:39:47,440
I was just gonna be a second generation owner operator

806
00:39:48,320 --> 00:39:50,280
and go through the McDonald's system.

807
00:39:52,080 --> 00:39:53,800
But it was also my time,

808
00:39:53,800 --> 00:39:55,840
I got to that point where it was,

809
00:39:55,840 --> 00:39:58,880
can I do something on my own?

810
00:39:58,880 --> 00:40:01,260
Or do I always need mommy and daddy?

811
00:40:03,360 --> 00:40:06,000
Because there's that stigma of the owner's son.

812
00:40:06,000 --> 00:40:08,040
Like, well, you're the owner's son.

813
00:40:08,040 --> 00:40:09,640
So you didn't really earn it.

814
00:40:09,640 --> 00:40:12,520
You didn't, you're just really in that role

815
00:40:12,520 --> 00:40:15,000
because you're the owner's son.

816
00:40:15,000 --> 00:40:17,440
And so this was kind of my opportunity

817
00:40:17,440 --> 00:40:19,240
to maybe prove to myself

818
00:40:19,240 --> 00:40:23,800
that I could be successful on my own

819
00:40:23,800 --> 00:40:27,880
without the direct help of mom and dad.

820
00:40:29,520 --> 00:40:32,200
But the older I get and the more I dive

821
00:40:32,200 --> 00:40:35,280
into some of these difficult topics,

822
00:40:35,280 --> 00:40:39,960
the more I realized that even though I went out

823
00:40:39,960 --> 00:40:42,420
kind of on my own to chase my own dream,

824
00:40:43,320 --> 00:40:46,600
had I not had the comfort and security

825
00:40:46,600 --> 00:40:49,520
and the things that I had that were there

826
00:40:50,640 --> 00:40:53,840
from just who I happened to be born to,

827
00:40:53,840 --> 00:40:56,120
I would have never been able to make that jump

828
00:40:57,000 --> 00:41:01,280
from the restaurant to the fire service.

829
00:41:01,280 --> 00:41:04,760
I didn't have to worry about food on the table.

830
00:41:04,760 --> 00:41:08,020
I didn't have to worry about a roof over my head.

831
00:41:08,020 --> 00:41:11,800
And I could not work and just focus on school.

832
00:41:11,800 --> 00:41:14,900
And so now as I look back,

833
00:41:14,900 --> 00:41:18,640
I see what having that opportunity has provided for me.

834
00:41:18,640 --> 00:41:21,320
And so that's the stuff that kind of feeds

835
00:41:21,320 --> 00:41:24,480
into what my passions and drives are now.

836
00:41:26,880 --> 00:41:29,680
So that's how I got into the Schmecher program

837
00:41:29,680 --> 00:41:34,040
and people out there probably gonna hate to hear this,

838
00:41:34,040 --> 00:41:38,520
but I took two fire tests in my life.

839
00:41:38,520 --> 00:41:43,320
I have one, I still have one partially completed application,

840
00:41:43,320 --> 00:41:45,480
but I took two tests.

841
00:41:45,480 --> 00:41:50,480
The first test I took was for Clackamas Fire in 2001,

842
00:41:50,760 --> 00:41:53,000
I wanna say it was, late 2001.

843
00:41:54,320 --> 00:41:56,840
And then the other test was City of Las Vegas

844
00:41:56,840 --> 00:41:59,400
in the winter of 02.

845
00:41:59,400 --> 00:42:00,600
And I only took that test

846
00:42:00,600 --> 00:42:02,000
because I'd never been to Las Vegas

847
00:42:02,000 --> 00:42:03,840
and being 20 and whatever,

848
00:42:03,840 --> 00:42:05,400
I mean, everybody's gotta go to Las Vegas.

849
00:42:05,400 --> 00:42:08,720
So took the test down in Las Vegas

850
00:42:08,720 --> 00:42:10,880
and that was in the time where they were growing,

851
00:42:10,880 --> 00:42:12,320
had a conditional job offer,

852
00:42:12,320 --> 00:42:13,720
went through all the background checks

853
00:42:13,720 --> 00:42:15,800
and then it was like, oh, this is real.

854
00:42:15,800 --> 00:42:17,680
Like I actually have to consider

855
00:42:17,680 --> 00:42:19,600
like living down here in Las Vegas.

856
00:42:19,600 --> 00:42:24,600
And so ultimately I didn't get picked up to go down there.

857
00:42:25,720 --> 00:42:29,060
But I know that was, there's reasons for that.

858
00:42:29,060 --> 00:42:32,800
And then I ended up getting hired at Clackamas Fire.

859
00:42:32,800 --> 00:42:35,920
So literally got hired at the very first place

860
00:42:35,920 --> 00:42:37,840
I put an application in.

861
00:42:37,840 --> 00:42:42,840
Firstly, I wanna say if I ever begin a porn career,

862
00:42:43,640 --> 00:42:45,760
I'm gonna call myself Tate Triple

863
00:42:45,760 --> 00:42:47,640
because that is an incredible name.

864
00:42:47,640 --> 00:42:48,880
So I'm gonna give shout out to Tate,

865
00:42:48,880 --> 00:42:50,880
not only for mentoring you

866
00:42:50,880 --> 00:42:52,580
and choosing you to the fire service,

867
00:42:52,580 --> 00:42:55,800
but his parents did an incredible thing.

868
00:42:55,800 --> 00:42:57,160
Right.

869
00:42:57,160 --> 00:43:00,640
So we're gonna obviously talk about,

870
00:43:00,640 --> 00:43:02,320
some of the challenges that you and I

871
00:43:02,320 --> 00:43:03,560
have had many conversations on

872
00:43:03,560 --> 00:43:04,720
when it comes to the fire service.

873
00:43:04,720 --> 00:43:08,360
But just to set the stage at the front door,

874
00:43:08,360 --> 00:43:11,200
what did the bar look like for you 20 years ago?

875
00:43:14,760 --> 00:43:18,360
For that it was, gosh, did we,

876
00:43:18,360 --> 00:43:20,880
I don't think we had to have our firefighter one yet.

877
00:43:20,880 --> 00:43:22,940
I think that was in the era.

878
00:43:24,640 --> 00:43:28,680
It was an EMT, I wanna say that was it,

879
00:43:28,680 --> 00:43:30,720
18 years old, EMT GED.

880
00:43:30,720 --> 00:43:35,280
And yeah, because I wouldn't have had my firefighter one yet.

881
00:43:35,280 --> 00:43:36,480
I was still at Chemeketa,

882
00:43:36,480 --> 00:43:39,280
so I would have just maybe finished my EMT.

883
00:43:40,980 --> 00:43:43,380
And so that was really it.

884
00:43:43,380 --> 00:43:48,380
We, I remember taking a Wonderlic IQ test as part of it.

885
00:43:50,760 --> 00:43:53,640
And then I think it was just some general fire service,

886
00:43:53,640 --> 00:43:56,920
essentially like a basic math test,

887
00:43:56,920 --> 00:43:58,000
and then interviewing stuff.

888
00:43:58,000 --> 00:44:01,880
So that was the bar.

889
00:44:01,880 --> 00:44:04,080
And what's interesting is,

890
00:44:04,080 --> 00:44:05,800
I was reflecting on that,

891
00:44:05,800 --> 00:44:09,240
and how when we did get hired,

892
00:44:09,240 --> 00:44:11,820
that group that got hired, the two group,

893
00:44:11,820 --> 00:44:13,880
actually that list, gosh, we hired four,

894
00:44:13,880 --> 00:44:18,560
I think four or five groups off that list.

895
00:44:18,560 --> 00:44:23,560
But the O3 groups were the first,

896
00:44:23,680 --> 00:44:26,580
that were the non-paramedics that got hired.

897
00:44:26,580 --> 00:44:31,580
And I can remember being on shift with crusty old paramedics.

898
00:44:34,620 --> 00:44:38,800
And I remember we're at the table,

899
00:44:38,800 --> 00:44:41,020
and someone just goes, yeah,

900
00:44:41,020 --> 00:44:42,460
and then we go out and we hire a bunch

901
00:44:42,460 --> 00:44:43,860
of these worthless fucks.

902
00:44:45,340 --> 00:44:46,800
And I'll never forget that,

903
00:44:48,780 --> 00:44:50,460
and how that makes you feel.

904
00:44:50,460 --> 00:44:51,580
And then on top of it,

905
00:44:51,580 --> 00:44:56,020
there was a diversity label tied to that.

906
00:44:56,020 --> 00:44:58,740
So now, as I reflect back, I look,

907
00:44:58,740 --> 00:45:03,740
and I go, so not only did I try to run from the owner's son,

908
00:45:05,260 --> 00:45:07,540
now I'm in a place where,

909
00:45:07,540 --> 00:45:10,380
because I don't have my paramedic,

910
00:45:10,380 --> 00:45:12,740
because I hadn't got to that level yet,

911
00:45:14,260 --> 00:45:15,820
so I'm at EMT, I went to fire,

912
00:45:15,820 --> 00:45:19,140
I just wanna work at that fire department,

913
00:45:19,140 --> 00:45:21,340
and I didn't really know why, just do.

914
00:45:22,980 --> 00:45:25,160
Now I'm a worthless fuck,

915
00:45:25,160 --> 00:45:27,860
and now I'm only getting hired because I'm a minority.

916
00:45:28,740 --> 00:45:32,180
And so I kinda realized,

917
00:45:33,220 --> 00:45:38,220
gosh, am I ever gonna shake something like that?

918
00:45:40,620 --> 00:45:44,780
You're the owner's son, so that's why you're here.

919
00:45:44,780 --> 00:45:47,880
Well, you're a minority, so that's why you're here.

920
00:45:47,880 --> 00:45:51,500
And so I've just seen how that has kinda played out

921
00:45:51,500 --> 00:45:55,380
and motivated me and inspired me

922
00:45:55,380 --> 00:45:59,060
and pushed me to go do different things,

923
00:45:59,060 --> 00:46:02,540
and actually, ultimately, to just help other people.

924
00:46:02,540 --> 00:46:07,540
But anyway, so that was kinda the minimum requirements

925
00:46:08,020 --> 00:46:10,940
that I can recall, was just 18 at EMT,

926
00:46:10,940 --> 00:46:13,460
because I wouldn't have had my firefighter one yet

927
00:46:14,420 --> 00:46:15,860
at that point.

928
00:46:15,860 --> 00:46:17,660
Well, it's so ridiculous,

929
00:46:17,660 --> 00:46:18,980
and I've talked about this a lot.

930
00:46:18,980 --> 00:46:22,060
There's only one prejudice that actually has value

931
00:46:22,060 --> 00:46:25,820
in the fire service, those who can and those who can't.

932
00:46:25,820 --> 00:46:28,540
And there are absolutely departments

933
00:46:28,540 --> 00:46:32,700
that did a horrible job of recruiting people

934
00:46:32,700 --> 00:46:35,620
that reflected the communities that their departments were in,

935
00:46:35,620 --> 00:46:37,260
and we're fully aware of that.

936
00:46:37,260 --> 00:46:40,980
But the knee-jerk response to that was the box checking,

937
00:46:40,980 --> 00:46:44,620
we need X amount of person W,

938
00:46:44,620 --> 00:46:45,620
and then within that,

939
00:46:45,620 --> 00:46:47,700
you get those who can or those who can't.

940
00:46:47,700 --> 00:46:49,260
And this then causes the issues.

941
00:46:49,260 --> 00:46:51,220
The ones that can feel like

942
00:46:51,220 --> 00:46:53,540
they're constantly trying to prove themselves,

943
00:46:53,540 --> 00:46:55,220
but then the ones that can't, then you're like,

944
00:46:55,220 --> 00:46:58,540
well, see, so this is what makes this whole thing

945
00:46:58,540 --> 00:47:00,540
just so nauseating, and I've talked about this,

946
00:47:00,540 --> 00:47:02,220
I'm sure you've heard me.

947
00:47:02,220 --> 00:47:03,640
The answer is mentorship,

948
00:47:03,640 --> 00:47:05,540
which is kind of what got you in at the beginning.

949
00:47:05,540 --> 00:47:07,500
So I'd love to kind of start that as a first topic,

950
00:47:07,500 --> 00:47:12,180
because if you actively go into underserved populations,

951
00:47:12,180 --> 00:47:14,700
whether it's a gender or a skin color,

952
00:47:14,700 --> 00:47:17,700
whatever you deem underserved in your area,

953
00:47:17,700 --> 00:47:19,540
and you remove the barriers to entry

954
00:47:19,540 --> 00:47:21,340
of which there are legitimate ones,

955
00:47:21,340 --> 00:47:23,540
a lot of kids can't afford three or four grand

956
00:47:23,540 --> 00:47:25,460
on a fire academy, let's be honest.

957
00:47:25,460 --> 00:47:27,460
So you can actually provide training,

958
00:47:27,460 --> 00:47:30,180
you can provide scholarships to fire school,

959
00:47:30,180 --> 00:47:33,020
you have departments looking for young firefighters

960
00:47:33,020 --> 00:47:34,240
on the other end,

961
00:47:34,240 --> 00:47:37,000
that is how you approach diversity in the fire service.

962
00:47:38,020 --> 00:47:41,100
Yeah, you're spot on, you know, just recently,

963
00:47:41,100 --> 00:47:42,420
and this is what, you know,

964
00:47:42,420 --> 00:47:46,460
I'm grateful that our initial interview got pushed back.

965
00:47:46,460 --> 00:47:48,820
In fact, the morning that you called,

966
00:47:48,820 --> 00:47:51,020
I actually had a sense in my stomach

967
00:47:51,020 --> 00:47:53,520
that it was, that something was up.

968
00:47:53,520 --> 00:47:56,740
And so anyways, but so where I'm going with that

969
00:47:56,740 --> 00:48:01,480
is just the other night, I was at a job fair

970
00:48:01,480 --> 00:48:03,640
up in a local high school.

971
00:48:03,640 --> 00:48:08,640
And you know, this kid comes up and he stands up,

972
00:48:08,640 --> 00:48:11,640
he walks up next to me, and you end up,

973
00:48:11,640 --> 00:48:15,040
and we're, there was, we had one of our companies,

974
00:48:15,040 --> 00:48:19,040
our truck companies, there's four firefighters there,

975
00:48:19,040 --> 00:48:24,040
and then we had our public community services folks there,

976
00:48:24,760 --> 00:48:26,120
and then I was there.

977
00:48:26,920 --> 00:48:30,720
And so sometimes we move in these big herds

978
00:48:30,720 --> 00:48:33,240
and that in of itself can be intimidating,

979
00:48:33,240 --> 00:48:35,440
especially when, you know, most of our,

980
00:48:35,440 --> 00:48:38,040
you know, truck folks, not all of them,

981
00:48:38,040 --> 00:48:40,000
but that's probably the stereotype of, you know,

982
00:48:40,000 --> 00:48:43,560
six foot plus and just physically look intimidating

983
00:48:43,560 --> 00:48:44,800
and just in numbers.

984
00:48:44,800 --> 00:48:47,000
So anyways, I'm just standing off to the side

985
00:48:47,880 --> 00:48:50,720
and this young kid comes up and he's just like,

986
00:48:52,360 --> 00:48:55,480
I know that is what I want to do.

987
00:48:57,600 --> 00:49:00,360
And so I said, so I started engaging,

988
00:49:00,360 --> 00:49:02,520
we started talking and I must say,

989
00:49:02,520 --> 00:49:04,440
I'm not sure if I'm gonna be able to do that,

990
00:49:04,440 --> 00:49:05,880
but we started talking and I must,

991
00:49:05,880 --> 00:49:09,200
he and I must have chatted for 20, 30 minutes

992
00:49:10,120 --> 00:49:12,880
and he was just asking like, okay, what do I need to do?

993
00:49:12,880 --> 00:49:17,880
And all of these things and the big takeaway for me,

994
00:49:18,840 --> 00:49:22,400
and maybe I'll fill in some more of that story is just,

995
00:49:22,400 --> 00:49:24,520
we just have to show up.

996
00:49:24,520 --> 00:49:28,120
We have to recognize that we are always recruiting

997
00:49:28,120 --> 00:49:31,680
wherever we are, we are a recruiting tool.

998
00:49:31,680 --> 00:49:33,680
Like we're out in the community looking

999
00:49:33,680 --> 00:49:37,440
and our next great firefighter there,

1000
00:49:37,440 --> 00:49:41,440
we just have to be aware and seek out that opportunity

1001
00:49:41,440 --> 00:49:43,600
to engage and have that conversation.

1002
00:49:45,160 --> 00:49:49,040
You know, I finally got roped in to being an assistant coach

1003
00:49:49,040 --> 00:49:51,040
from my daughter's soccer team.

1004
00:49:52,960 --> 00:49:57,080
And, you know, so I oftentimes I'm getting out of work,

1005
00:49:57,080 --> 00:49:59,000
it's a little bit late and so I just go right

1006
00:49:59,000 --> 00:50:00,360
to the soccer field.

1007
00:50:00,360 --> 00:50:04,600
So I'm in my uniform, I'm in my staff bar

1008
00:50:04,600 --> 00:50:09,600
and, you know, one of my daughter's teammates would come up

1009
00:50:09,640 --> 00:50:12,720
and, oh, you're a firefighter?

1010
00:50:12,720 --> 00:50:16,000
Like, yeah, it's okay, that's cool.

1011
00:50:17,080 --> 00:50:19,840
And so we just had these little interactions

1012
00:50:19,840 --> 00:50:23,800
and then one day I finally asked her, I just said,

1013
00:50:23,800 --> 00:50:25,960
have you ever thought about being, you know,

1014
00:50:25,960 --> 00:50:30,960
a firefighter or EMT or paramedic?

1015
00:50:31,360 --> 00:50:33,160
And you just see the wheels turning.

1016
00:50:34,040 --> 00:50:37,920
And she's like, no, I haven't.

1017
00:50:37,920 --> 00:50:41,400
And so that's kind of when I realized this,

1018
00:50:41,400 --> 00:50:44,800
and I might even been standing off like thousand yard stare

1019
00:50:44,800 --> 00:50:48,360
looking out over, you know, the horizon or whatever,

1020
00:50:48,360 --> 00:50:52,720
just thinking about how I'm a recruiter

1021
00:50:52,720 --> 00:50:53,960
no matter where I'm at.

1022
00:50:53,960 --> 00:50:57,280
And there's an opportunity to ask a question

1023
00:50:57,280 --> 00:51:02,040
that maybe nobody has ever asked this person, this kid.

1024
00:51:02,040 --> 00:51:06,040
And just that little interaction could set the course

1025
00:51:07,080 --> 00:51:09,680
for them to become a firefighter.

1026
00:51:09,680 --> 00:51:12,520
And so going back to this kid at Oregon City,

1027
00:51:12,520 --> 00:51:15,800
you know, he's asking me all these things,

1028
00:51:15,800 --> 00:51:16,640
what should I do?

1029
00:51:16,640 --> 00:51:19,480
And, okay, so I know I need to do the EMT,

1030
00:51:19,480 --> 00:51:20,920
but then what else?

1031
00:51:20,920 --> 00:51:25,000
And so I recently came across this book called

1032
00:51:25,000 --> 00:51:26,880
Never Split the Difference, Chris Foss,

1033
00:51:26,880 --> 00:51:28,240
and there's all these little techniques.

1034
00:51:28,240 --> 00:51:30,440
Well, one of the things he talks about is

1035
00:51:31,400 --> 00:51:36,400
ask how and what questions and get people to think.

1036
00:51:36,680 --> 00:51:41,680
And so here I am talking with this kid

1037
00:51:42,600 --> 00:51:47,600
and I'm like, okay, well, what activities do you do?

1038
00:51:47,600 --> 00:51:49,800
What activities do you do?

1039
00:51:49,800 --> 00:51:51,160
Or, you know, are you working?

1040
00:51:51,160 --> 00:51:52,000
Do you have a job?

1041
00:51:52,000 --> 00:51:52,820
Like, what do you do?

1042
00:51:52,820 --> 00:51:53,660
And he said, yeah, you know,

1043
00:51:55,000 --> 00:51:56,160
you know, I work at a,

1044
00:51:56,160 --> 00:51:57,800
I want to see works out of Bowling Island.

1045
00:51:57,800 --> 00:52:00,040
I can't remember where and it bothers me,

1046
00:52:00,040 --> 00:52:02,240
but I said, cool.

1047
00:52:02,240 --> 00:52:05,440
And I said, so what's your experience

1048
00:52:05,440 --> 00:52:07,760
or what do you do in that job

1049
00:52:07,760 --> 00:52:10,840
that you think could relate to being a firefighter?

1050
00:52:10,840 --> 00:52:15,240
Says, well, you know, in customer service,

1051
00:52:15,240 --> 00:52:18,480
I work with customers and I'll have a talk with people.

1052
00:52:18,480 --> 00:52:21,360
I got to, you know, clean and keep things neat.

1053
00:52:21,360 --> 00:52:23,880
So that would be like, I got to keep the rig clean.

1054
00:52:23,880 --> 00:52:25,840
I got to keep the station clean.

1055
00:52:25,840 --> 00:52:28,640
So all of these life skills that he's learning.

1056
00:52:28,640 --> 00:52:32,920
And so as he's sharing it, I go, that is exactly right.

1057
00:52:32,920 --> 00:52:36,520
You are already doing the things that you need to do

1058
00:52:36,520 --> 00:52:37,840
to be a successful firefighter.

1059
00:52:37,840 --> 00:52:39,960
You're learning how to clean.

1060
00:52:39,960 --> 00:52:42,920
You're learning how to interact with the public.

1061
00:52:42,920 --> 00:52:47,760
You're learning, you know, what it means to show up on time,

1062
00:52:47,760 --> 00:52:49,720
do a good job, all of those things.

1063
00:52:49,720 --> 00:52:54,240
And all those are transferable skills to the fire service.

1064
00:52:54,240 --> 00:52:56,080
It's just a different context.

1065
00:52:56,080 --> 00:52:57,520
That's all it is.

1066
00:52:57,520 --> 00:53:00,920
And we can teach you how to do your fire skills.

1067
00:53:00,920 --> 00:53:05,920
And so, so to me, the mentoring, that's getting upstream.

1068
00:53:06,080 --> 00:53:10,000
And so, you know, I think he was a junior.

1069
00:53:10,000 --> 00:53:13,960
So maybe by the time I retire,

1070
00:53:13,960 --> 00:53:17,840
maybe I'll see his name come through

1071
00:53:17,840 --> 00:53:20,320
on an application list somewhere.

1072
00:53:23,200 --> 00:53:25,880
Yeah, I'll pause there for a second.

1073
00:53:25,880 --> 00:53:27,840
Yeah, no, it's funny the way you frame that

1074
00:53:27,840 --> 00:53:29,120
is we're always recruiting.

1075
00:53:29,120 --> 00:53:32,880
I, when my little boy was in elementary, he's a junior now.

1076
00:53:32,880 --> 00:53:36,760
So quite a long time ago, they had career day, you know,

1077
00:53:36,760 --> 00:53:41,640
and all the dads usually or local, whatever they were,

1078
00:53:41,640 --> 00:53:42,840
mayor, et cetera, would come in

1079
00:53:42,840 --> 00:53:44,280
and they'd give a little presentation.

1080
00:53:44,280 --> 00:53:46,640
And I would do that and I'd bring my gear

1081
00:53:46,640 --> 00:53:49,520
and I'd bring my axe and all the cool things that we have.

1082
00:53:49,520 --> 00:53:54,520
But the class would be more about kindness, teamwork,

1083
00:53:54,560 --> 00:53:59,080
you know, the assets, the attributes that make a firefighter.

1084
00:53:59,080 --> 00:54:00,920
So that way it was applicable to them

1085
00:54:00,920 --> 00:54:02,920
that same day in their school.

1086
00:54:02,920 --> 00:54:04,600
Because, you know, I didn't expect,

1087
00:54:04,600 --> 00:54:06,440
and the kids, most of them didn't wanna be a firefighter.

1088
00:54:06,440 --> 00:54:08,800
They wanna be a YouTuber or, you know,

1089
00:54:08,800 --> 00:54:13,160
all these new modern jobs, but it was more infusing that.

1090
00:54:13,160 --> 00:54:16,280
Like we're not just running around kicking in doors.

1091
00:54:16,280 --> 00:54:18,000
Like we have to be kind and compassionate

1092
00:54:18,000 --> 00:54:19,560
to the old lady that fell down

1093
00:54:19,560 --> 00:54:21,120
and, you know, just trying to paint that picture.

1094
00:54:21,120 --> 00:54:24,080
So even though it wasn't a recruiting tool,

1095
00:54:24,080 --> 00:54:28,000
it was taking this job that a lot of people seem to admire

1096
00:54:28,000 --> 00:54:29,720
and kind of flipping it around and say,

1097
00:54:29,720 --> 00:54:31,120
well, we have to be kind.

1098
00:54:31,120 --> 00:54:32,600
We have to work together.

1099
00:54:32,600 --> 00:54:35,680
We have to be fit, you know, we have to, you know,

1100
00:54:35,680 --> 00:54:38,680
if one of us is sick or is struggling,

1101
00:54:38,680 --> 00:54:40,440
we have to help pick them back up, you know,

1102
00:54:40,440 --> 00:54:42,880
and those, so even though it wasn't recruiting,

1103
00:54:42,880 --> 00:54:46,840
it was a great platform to teach a bunch of elementary kids

1104
00:54:46,840 --> 00:54:49,840
really about bullying and teamwork and some other things

1105
00:54:49,840 --> 00:54:52,560
under the guise of a career day.

1106
00:54:52,560 --> 00:54:54,360
Right, no, that's great.

1107
00:54:54,360 --> 00:54:55,200
I'm glad you mentioned that.

1108
00:54:55,200 --> 00:54:57,280
It made me think about, you know,

1109
00:54:57,280 --> 00:55:00,160
talking to this kid the other day

1110
00:55:00,160 --> 00:55:04,400
and even starting it then, because nobody really told,

1111
00:55:04,400 --> 00:55:06,800
and I know you've talked about this with other guests,

1112
00:55:06,800 --> 00:55:09,880
but nobody told us really like

1113
00:55:09,880 --> 00:55:11,960
what we were gonna have to deal with.

1114
00:55:11,960 --> 00:55:14,880
And when we look at our recruiting videos,

1115
00:55:14,880 --> 00:55:16,920
it's, you know, all this, you know,

1116
00:55:16,920 --> 00:55:19,320
code three and fires and all this stuff.

1117
00:55:19,320 --> 00:55:24,320
And in some ways, it can be a little misleading

1118
00:55:24,880 --> 00:55:26,160
or a lot misleading.

1119
00:55:26,160 --> 00:55:28,960
And so we don't see, you know,

1120
00:55:28,960 --> 00:55:31,240
kind of the emotional toll that it can also take.

1121
00:55:31,240 --> 00:55:32,560
And so as I'm talking with this kid,

1122
00:55:32,560 --> 00:55:33,440
I'm thinking about that.

1123
00:55:33,440 --> 00:55:38,000
I'm like, well, I need to figure out for a 16 year old,

1124
00:55:38,000 --> 00:55:40,720
how do you get him on that track?

1125
00:55:40,720 --> 00:55:43,480
And so I talked about, you gotta be fit.

1126
00:55:43,480 --> 00:55:45,280
So fitness is huge.

1127
00:55:45,280 --> 00:55:47,040
I think I said probably three or four times,

1128
00:55:47,040 --> 00:55:49,080
graduate high school or get a GED.

1129
00:55:49,080 --> 00:55:50,920
I can either diploma or GED and EMT.

1130
00:55:50,920 --> 00:55:54,240
So I kind of repeat some of those things, stay out of trouble.

1131
00:55:55,760 --> 00:55:57,960
And I said, yeah, physical fitness

1132
00:55:57,960 --> 00:55:59,600
and then also mental stuff.

1133
00:55:59,600 --> 00:56:02,720
I said, we will see things, people getting hurt

1134
00:56:02,720 --> 00:56:07,120
and, you know, broken bones and people die.

1135
00:56:07,120 --> 00:56:11,040
And so you, however, we have the, you know,

1136
00:56:11,040 --> 00:56:15,440
the programs and the things to help process

1137
00:56:15,440 --> 00:56:17,280
through those things, but those are all stuff

1138
00:56:17,280 --> 00:56:19,520
you need to know kind of upfront.

1139
00:56:20,960 --> 00:56:23,320
Probably because of his age, I remember thinking,

1140
00:56:23,320 --> 00:56:25,480
I should just tell him about gearing podcast,

1141
00:56:25,480 --> 00:56:27,720
but maybe not to a 16 year old.

1142
00:56:28,920 --> 00:56:31,240
But there have been several other people

1143
00:56:31,240 --> 00:56:33,280
who have reached out to me throughout the years

1144
00:56:33,280 --> 00:56:34,280
about the fire service.

1145
00:56:34,280 --> 00:56:36,280
And one of the first things I'll say is,

1146
00:56:37,640 --> 00:56:40,800
behind the shield podcast, James Gearing, start listening.

1147
00:56:40,800 --> 00:56:43,040
And here are some of the episodes

1148
00:56:43,040 --> 00:56:46,000
you should kind of start to listen to.

1149
00:56:46,000 --> 00:56:48,600
And by the way, read his book.

1150
00:56:48,600 --> 00:56:52,600
At least you're gonna start to have a little bit more

1151
00:56:52,600 --> 00:56:57,080
of an understanding of what you're potentially getting into.

1152
00:56:57,080 --> 00:57:00,520
And so, and even talk about the family component,

1153
00:57:00,520 --> 00:57:02,160
especially for career shift people,

1154
00:57:02,160 --> 00:57:06,560
I had a winemaker who had reached out to our agency

1155
00:57:06,560 --> 00:57:10,880
and then ultimately his name came across my desk.

1156
00:57:10,880 --> 00:57:15,440
So I call him up and we talked for a couple hours,

1157
00:57:15,440 --> 00:57:19,160
I wanna say, and I said, so here's some things to look at.

1158
00:57:19,160 --> 00:57:23,760
I want you to get on, find behind the shield podcast,

1159
00:57:23,760 --> 00:57:26,240
listen, I can't even remember which episodes

1160
00:57:26,240 --> 00:57:28,240
I told him to listen to.

1161
00:57:28,240 --> 00:57:32,040
I said, but also you need to make sure your wife's on board.

1162
00:57:32,040 --> 00:57:34,520
There's not gonna be an easy process getting in and all that.

1163
00:57:34,520 --> 00:57:36,560
So started kind of that conversation.

1164
00:57:36,560 --> 00:57:37,760
And that's based on the work

1165
00:57:37,760 --> 00:57:39,880
that Mike and Anne Galeano are doing.

1166
00:57:40,880 --> 00:57:42,800
And so trying to wrap all of that up

1167
00:57:42,800 --> 00:57:45,360
so people know what they're getting into,

1168
00:57:45,360 --> 00:57:50,360
or at least I can say, I let you know,

1169
00:57:50,560 --> 00:57:52,640
and you made an informed decision

1170
00:57:52,640 --> 00:57:56,000
versus getting blindsided five years later.

1171
00:57:56,000 --> 00:57:57,440
And you're like, how come you didn't tell me

1172
00:57:57,440 --> 00:58:00,000
you're gonna have to deal with this, this, this and this?

1173
00:58:00,000 --> 00:58:05,000
Anyway, so ultimately he followed some of that path

1174
00:58:07,640 --> 00:58:08,960
and a couple of years later,

1175
00:58:08,960 --> 00:58:12,040
he had sent me a thank you card

1176
00:58:12,040 --> 00:58:15,880
and saying that he had just gotten hired

1177
00:58:15,880 --> 00:58:19,160
and all these things and thank you.

1178
00:58:19,160 --> 00:58:24,160
So I don't even know how we got on that, but yeah.

1179
00:58:24,160 --> 00:58:28,240
Beautiful, yeah, it's funny you said about 16 year old,

1180
00:58:28,240 --> 00:58:30,520
my son, I mean, he's known about the podcast

1181
00:58:30,520 --> 00:58:34,160
since day one, obviously, and he just started listening.

1182
00:58:34,160 --> 00:58:35,840
This is actually Harry Turner,

1183
00:58:35,840 --> 00:58:38,080
who was the British military veteran

1184
00:58:38,080 --> 00:58:42,000
that ended up doing conservation work in Peru,

1185
00:58:42,000 --> 00:58:45,440
had these like relationships with these ocelots,

1186
00:58:45,440 --> 00:58:48,120
still kind of leopard looking things,

1187
00:58:48,120 --> 00:58:50,400
nurtured one up to almost being able

1188
00:58:50,400 --> 00:58:51,760
to release it back to captivity

1189
00:58:51,760 --> 00:58:54,520
and actually got killed by a poacher's tram.

1190
00:58:54,520 --> 00:58:56,840
Broke his heart all over again,

1191
00:58:56,840 --> 00:58:59,480
you know, back into another one about a year later.

1192
00:58:59,480 --> 00:59:02,440
And then, you know, ultimately it's a successful release

1193
00:59:02,440 --> 00:59:05,680
and you know, it's thriving in the wild now.

1194
00:59:05,680 --> 00:59:07,240
But that was the one that got my son in.

1195
00:59:07,240 --> 00:59:09,280
It's funny because he's listened to Josh Brolin

1196
00:59:09,280 --> 00:59:10,160
and some of the other ones too.

1197
00:59:10,160 --> 00:59:14,600
And he's like, dad, it's so weird hearing you on Spotify.

1198
00:59:16,560 --> 00:59:18,240
Like I said, he's seen me do it for seven years,

1199
00:59:18,240 --> 00:59:21,200
but now he's old enough to be a kind of audience member,

1200
00:59:21,200 --> 00:59:22,520
air quotes.

1201
00:59:22,520 --> 00:59:23,920
He just looked at it a little differently.

1202
00:59:23,920 --> 00:59:24,840
He's like, this is so weird.

1203
00:59:24,840 --> 00:59:27,480
Like my dad sounds like a professional, you know,

1204
00:59:27,480 --> 00:59:29,040
and I'm his dad.

1205
00:59:29,040 --> 00:59:31,160
I'm the one that does stupid shit at home.

1206
00:59:31,160 --> 00:59:34,080
So it was kind of endearing after seven years

1207
00:59:34,080 --> 00:59:37,960
for him to add to, you know, the people that listen.

1208
00:59:37,960 --> 00:59:40,680
Yeah, that is so awesome.

1209
00:59:40,680 --> 00:59:43,320
You know, my son didn't even want to go,

1210
00:59:43,320 --> 00:59:45,440
he didn't want to go to the career fair

1211
00:59:45,440 --> 00:59:48,520
when I went to his school a couple weeks ago.

1212
00:59:48,520 --> 00:59:50,760
You know, he didn't, you know, want to go

1213
00:59:50,760 --> 00:59:52,840
because you're right, we're just dad.

1214
00:59:52,840 --> 00:59:55,320
But I will say this morning, you know,

1215
00:59:55,320 --> 00:59:57,600
before my daughter got on the bus,

1216
00:59:57,600 --> 00:59:59,720
you know, we were talking, I said,

1217
00:59:59,720 --> 01:00:03,240
well, today's the day I'm gonna be on, you know,

1218
01:00:03,240 --> 01:00:04,960
behind the shield of James Dearian.

1219
01:00:04,960 --> 01:00:08,280
She lights up and we're just,

1220
01:00:08,280 --> 01:00:10,480
we were laughing a little bit about

1221
01:00:10,480 --> 01:00:12,040
how in some of those episodes, you know,

1222
01:00:12,040 --> 01:00:14,680
you guys are too kind, you give me shout outs and stuff.

1223
01:00:14,680 --> 01:00:17,700
And she's like, yeah, and this time it's gonna be,

1224
01:00:17,700 --> 01:00:20,340
this is Steve Sackaguchi.

1225
01:00:20,340 --> 01:00:24,820
So we were having a good laugh about that.

1226
01:00:24,820 --> 01:00:27,380
And so yeah, kids are funny.

1227
01:00:27,380 --> 01:00:31,820
Yeah, we're just dad, not somebody out, you know,

1228
01:00:31,820 --> 01:00:34,020
doing whatever it is we're doing.

1229
01:00:34,020 --> 01:00:35,780
Yeah, ultimately we are.

1230
01:00:35,780 --> 01:00:36,780
And I think that's the thing.

1231
01:00:36,780 --> 01:00:39,300
When you forget that, maybe that's when issues come.

1232
01:00:39,300 --> 01:00:40,380
You know, we are just that.

1233
01:00:40,380 --> 01:00:41,780
We just happen to do, you know,

1234
01:00:41,780 --> 01:00:43,340
some cool things in our careers.

1235
01:00:43,340 --> 01:00:45,700
But we're speaking of that,

1236
01:00:45,700 --> 01:00:47,980
I wanna kind of shift a little bit, you know,

1237
01:00:47,980 --> 01:00:50,020
you've got a 20 year career under your belt.

1238
01:00:50,020 --> 01:00:51,980
As you progress through the years,

1239
01:00:51,980 --> 01:00:56,140
what was some of the career calls and fires that you had?

1240
01:00:57,580 --> 01:01:01,460
Man, you know, it's,

1241
01:01:04,460 --> 01:01:06,620
the one that really sticks out,

1242
01:01:07,740 --> 01:01:09,260
man, there's a whole, now that you asked,

1243
01:01:09,260 --> 01:01:12,140
like I can see the Rolodex going through,

1244
01:01:12,140 --> 01:01:15,060
but, you know, as an officer,

1245
01:01:15,060 --> 01:01:18,420
I think one of the ones that really stands out,

1246
01:01:18,420 --> 01:01:20,500
that I wouldn't say it wants me,

1247
01:01:20,500 --> 01:01:21,540
it's probably not the right word,

1248
01:01:21,540 --> 01:01:26,540
but one that I reflect on is if I did it okay,

1249
01:01:29,060 --> 01:01:32,420
and it was a motorcycle crash,

1250
01:01:32,420 --> 01:01:34,660
and a teenager getting on a motorcycle

1251
01:01:34,660 --> 01:01:37,100
and art of himself and, you know,

1252
01:01:37,100 --> 01:01:39,500
he was dead when we got there.

1253
01:01:41,300 --> 01:01:43,660
That was witnessed by friends.

1254
01:01:43,660 --> 01:01:46,260
And so as I'm, and this was when I was

1255
01:01:46,260 --> 01:01:48,420
on a two person squad rig.

1256
01:01:49,460 --> 01:01:51,380
So we get there and I'm, you know,

1257
01:01:51,380 --> 01:01:53,060
trying to size up, figure out what's going on,

1258
01:01:53,060 --> 01:01:55,340
and I go walking up, you know,

1259
01:01:55,340 --> 01:01:57,460
to see these other teenagers,

1260
01:01:57,460 --> 01:02:01,340
and one of them hands me their phone and says,

1261
01:02:01,340 --> 01:02:03,060
his sister is on the phone.

1262
01:02:04,020 --> 01:02:06,260
And I'm like, what?

1263
01:02:07,380 --> 01:02:10,380
And so his sister was on the other end of the line,

1264
01:02:10,380 --> 01:02:15,380
and I can't remember if I had talked to her right then

1265
01:02:16,180 --> 01:02:19,300
or if the phone disconnected or whatever,

1266
01:02:19,300 --> 01:02:20,740
I can't remember that part,

1267
01:02:20,740 --> 01:02:24,060
but I do remember at some point,

1268
01:02:24,060 --> 01:02:26,980
she was traveling to the scene where we were at,

1269
01:02:28,780 --> 01:02:32,340
and driving, and so here I am, you know,

1270
01:02:32,340 --> 01:02:35,220
in the middle of this thing on the phone,

1271
01:02:35,220 --> 01:02:38,540
and you can hear her getting, you know,

1272
01:02:38,540 --> 01:02:40,580
understandably upset and emotional,

1273
01:02:40,580 --> 01:02:45,580
and so like there's no way you're getting

1274
01:02:45,860 --> 01:02:47,780
that person to stop or whatever,

1275
01:02:47,780 --> 01:02:50,180
like so I don't know what happened,

1276
01:02:50,180 --> 01:02:52,540
but in my mind, it shifted to,

1277
01:02:52,540 --> 01:02:56,020
I just have to get her to the scene,

1278
01:02:56,020 --> 01:02:58,260
but I knew where the roads and stuff were blocked off,

1279
01:02:58,260 --> 01:03:01,180
so I just have to make sure she gets here.

1280
01:03:02,300 --> 01:03:05,700
And so I remember coaching her through

1281
01:03:05,700 --> 01:03:08,700
like a quarter mile at a time,

1282
01:03:08,700 --> 01:03:11,820
and I knew where they were coming from,

1283
01:03:11,820 --> 01:03:13,380
said, where are you at right now?

1284
01:03:13,380 --> 01:03:14,580
I'm at so-and-so, I said, okay,

1285
01:03:14,580 --> 01:03:16,180
I need you to look up, look to your right,

1286
01:03:16,180 --> 01:03:19,300
do you see, you know, a McDonald's?

1287
01:03:19,300 --> 01:03:21,020
Yes, I see a McDonald's, okay, I need you to look,

1288
01:03:21,020 --> 01:03:23,020
keep going straight, and then there's been moments

1289
01:03:23,020 --> 01:03:25,360
where they would kind of shift into the,

1290
01:03:26,300 --> 01:03:27,980
you know, oh my gosh, I know what's happened,

1291
01:03:27,980 --> 01:03:30,020
this is what they do, they don't tell you,

1292
01:03:30,020 --> 01:03:33,260
and so you'd have to regain that, you know,

1293
01:03:33,260 --> 01:03:35,780
so I'd say her name, say her name,

1294
01:03:35,780 --> 01:03:38,580
I'd get her back, and I'd say, what do you see right now?

1295
01:03:38,580 --> 01:03:42,580
You know, I say, okay, I see this, okay, keep going straight,

1296
01:03:42,580 --> 01:03:43,460
and I need you to look up,

1297
01:03:43,460 --> 01:03:45,180
and you're gonna see two more stoplights,

1298
01:03:45,180 --> 01:03:46,620
and when you get to that second stoplight,

1299
01:03:46,620 --> 01:03:48,140
you take a left.

1300
01:03:48,140 --> 01:03:50,460
And so I talked her through turn by turn to get there,

1301
01:03:50,460 --> 01:03:52,640
and I said, and when you get here,

1302
01:03:52,640 --> 01:03:55,020
I will come down and I will talk to you.

1303
01:03:56,200 --> 01:03:59,020
And I do remember at one point, I was trying to cook,

1304
01:03:59,020 --> 01:04:00,020
is there somebody else in the car?

1305
01:04:00,020 --> 01:04:02,100
Because she was talking to somebody else,

1306
01:04:02,100 --> 01:04:05,540
I'm like, is there somebody else with you?

1307
01:04:06,540 --> 01:04:07,380
Because then I'm thinking,

1308
01:04:07,380 --> 01:04:08,980
well, maybe I can just switch drivers,

1309
01:04:08,980 --> 01:04:10,180
and maybe that'll help.

1310
01:04:11,100 --> 01:04:12,660
Just, yeah, there's someone with me, I go, who?

1311
01:04:12,660 --> 01:04:14,020
Well, my other sister, I'm like,

1312
01:04:14,020 --> 01:04:16,740
well, that's not gonna work.

1313
01:04:17,780 --> 01:04:21,180
So the mission became just getting her safe to the scene,

1314
01:04:21,180 --> 01:04:22,020
and so we did.

1315
01:04:23,220 --> 01:04:25,060
And then we had to wait until it was,

1316
01:04:25,060 --> 01:04:27,340
and then got off the phone,

1317
01:04:27,340 --> 01:04:30,420
and I had the phone still in my, with me,

1318
01:04:30,420 --> 01:04:31,620
she would call again and call again,

1319
01:04:31,620 --> 01:04:33,020
and I wouldn't answer, I wouldn't answer,

1320
01:04:33,020 --> 01:04:37,820
and I was waiting to get the okay to go down.

1321
01:04:37,820 --> 01:04:41,100
And then finally got the okay to go down.

1322
01:04:41,100 --> 01:04:45,620
And so, he hit in the car with one of our,

1323
01:04:45,620 --> 01:04:48,940
then a neighboring agency, Peer Support,

1324
01:04:48,940 --> 01:04:53,940
and so we go down, I'll never forget driving up,

1325
01:04:53,940 --> 01:04:58,780
and there is this group of probably 30 or 40 people.

1326
01:04:58,780 --> 01:05:03,780
And here I am giving a death notification,

1327
01:05:05,300 --> 01:05:09,460
and all of those questions of, well, did you do anything?

1328
01:05:09,460 --> 01:05:10,300
What did you do?

1329
01:05:10,300 --> 01:05:11,340
How come you didn't do anything?

1330
01:05:11,340 --> 01:05:14,420
And all those things, and then I'm just stuck there,

1331
01:05:14,420 --> 01:05:17,340
because I had just left a quarter mile away

1332
01:05:17,340 --> 01:05:18,940
from where the roof is parked,

1333
01:05:18,940 --> 01:05:23,700
and so then I'm just there, and answering the question,

1334
01:05:23,700 --> 01:05:28,700
there's nothing we can do, I'm sorry, he's dead.

1335
01:05:28,900 --> 01:05:30,420
And then you're just there.

1336
01:05:30,420 --> 01:05:34,100
And then ultimately, because of how big that group was,

1337
01:05:34,100 --> 01:05:37,600
we ended up moving them back to our fire station,

1338
01:05:38,460 --> 01:05:42,580
and then we went back, and thankfully,

1339
01:05:42,580 --> 01:05:44,420
we went out of service for a little bit,

1340
01:05:44,420 --> 01:05:46,780
but I do remember just finally getting in there,

1341
01:05:46,780 --> 01:05:51,780
and just the sensations in my gut,

1342
01:05:51,780 --> 01:05:55,260
feeling like I need to throw up, and that kind of stuff.

1343
01:05:56,220 --> 01:05:58,260
But every now and then, I reflect back,

1344
01:05:58,260 --> 01:05:59,660
or if I drive by that area,

1345
01:05:59,660 --> 01:06:01,820
there's still a cross there, and all that stuff,

1346
01:06:01,820 --> 01:06:04,580
and I just always wonder,

1347
01:06:04,580 --> 01:06:07,300
even though there was nothing that we could do,

1348
01:06:08,340 --> 01:06:10,540
was it at least better?

1349
01:06:10,540 --> 01:06:13,480
Did I at least do it okay?

1350
01:06:15,740 --> 01:06:19,740
So that's one of the harder calls that I can remember.

1351
01:06:19,740 --> 01:06:24,740
And then there's always the funny stuff,

1352
01:06:25,860 --> 01:06:29,460
and so I was thinking back to just all the funny things

1353
01:06:29,460 --> 01:06:31,660
that we've gone on over the years,

1354
01:06:31,660 --> 01:06:35,980
and I remember working in one of our busier areas,

1355
01:06:35,980 --> 01:06:39,180
and we get called for a sinkhole,

1356
01:06:39,180 --> 01:06:44,180
and it's just one big game of telephone with dispatch to us,

1357
01:06:44,180 --> 01:06:49,180
and you have uninformed public under stress

1358
01:06:50,860 --> 01:06:53,340
that are reporting what they're seeing,

1359
01:06:53,340 --> 01:06:55,300
and then that's going through to someone

1360
01:06:55,300 --> 01:06:57,580
who's trying to interpret, and then that comes to us.

1361
01:06:57,580 --> 01:07:00,360
Anyway, so it's just one big game of telephone.

1362
01:07:00,360 --> 01:07:03,420
So I tend to err on the side of being

1363
01:07:03,420 --> 01:07:05,160
a little bit more conservative than not,

1364
01:07:05,160 --> 01:07:06,540
so it's like, well, it's a sinkhole.

1365
01:07:06,540 --> 01:07:08,540
Okay, so let's go, okay, sinkhole,

1366
01:07:08,540 --> 01:07:12,340
well, I've seen sinkholes on TV in Florida,

1367
01:07:12,340 --> 01:07:13,180
all these things.

1368
01:07:13,180 --> 01:07:16,660
So in my mind, I have this bigger picture.

1369
01:07:16,660 --> 01:07:20,260
So we roll up, we jump out,

1370
01:07:21,180 --> 01:07:25,140
we put on our PFDs, our flotation devices,

1371
01:07:25,140 --> 01:07:26,140
this sinkhole, something,

1372
01:07:26,140 --> 01:07:28,980
and we fall in, whatever, there's water, at least, whatever.

1373
01:07:28,980 --> 01:07:33,220
So we walk up, the other crew is there,

1374
01:07:33,220 --> 01:07:36,740
and looks, or maybe they came after,

1375
01:07:36,740 --> 01:07:38,340
well, that doesn't matter, so we get there,

1376
01:07:38,340 --> 01:07:41,980
and it's not really a sinkhole.

1377
01:07:41,980 --> 01:07:45,700
It's an area where, under water,

1378
01:07:45,700 --> 01:07:47,500
cold for a day, kind of washed out some stuff.

1379
01:07:47,500 --> 01:07:52,220
So here we are, standing around this four-foot hole,

1380
01:07:52,220 --> 01:07:57,220
wearing our PFDs, and the other tech rescue crew shows up,

1381
01:07:58,100 --> 01:08:00,980
and they're just like, what are you guys doing?

1382
01:08:02,980 --> 01:08:06,220
So I'm just like, yep, that's me.

1383
01:08:07,780 --> 01:08:11,580
So those are just some of the funny calls.

1384
01:08:11,580 --> 01:08:14,140
I remember early on, too,

1385
01:08:14,980 --> 01:08:19,980
we get called to a mechanical noise in the wall,

1386
01:08:20,420 --> 01:08:23,660
sounds like the house is gonna explode.

1387
01:08:24,780 --> 01:08:27,060
So I'm like, oh, okay, and then,

1388
01:08:27,060 --> 01:08:29,460
I'm a firefighter, so it's early on in my career.

1389
01:08:29,460 --> 01:08:30,940
So I'm like, why don't we prep?

1390
01:08:32,220 --> 01:08:33,300
Why don't we prep for this one?

1391
01:08:33,300 --> 01:08:37,980
So put on full turnouts, SCBA, all this stuff,

1392
01:08:37,980 --> 01:08:40,780
we show up, residents, like, yeah,

1393
01:08:40,780 --> 01:08:42,020
it's just this weird noise.

1394
01:08:42,020 --> 01:08:45,100
And so we go on checking it out.

1395
01:08:45,100 --> 01:08:47,060
I got the thermal imager on and everything,

1396
01:08:47,060 --> 01:08:48,860
and I'm walking through and you can hear it.

1397
01:08:48,860 --> 01:08:52,540
It's like, what is that?

1398
01:08:52,540 --> 01:08:56,220
And so walking around, and so we're back in this bathroom

1399
01:08:56,220 --> 01:09:01,220
and some buzzing, and kind of locate the sound,

1400
01:09:02,300 --> 01:09:04,500
and I open up the drawer, and sure enough,

1401
01:09:04,500 --> 01:09:07,660
there's something in there buzzing away.

1402
01:09:07,660 --> 01:09:12,660
And so you can probably put two into the other.

1403
01:09:13,100 --> 01:09:15,740
And instinctively, I was gonna reach in and grab it,

1404
01:09:15,740 --> 01:09:17,740
and I didn't, and then I closed it.

1405
01:09:17,740 --> 01:09:19,820
And I remember turning around,

1406
01:09:19,820 --> 01:09:22,380
and they say, well, what is it?

1407
01:09:22,380 --> 01:09:27,020
And the officer goes, well, it's yours,

1408
01:09:27,020 --> 01:09:28,380
and it's in the drawer.

1409
01:09:29,500 --> 01:09:31,340
And the look on their face was like,

1410
01:09:32,380 --> 01:09:35,060
and I couldn't hold it together,

1411
01:09:35,060 --> 01:09:38,180
so me and the driver at the time,

1412
01:09:38,180 --> 01:09:41,380
we just left and went out back to the rig.

1413
01:09:41,380 --> 01:09:45,700
So there's these funny times too that I think of.

1414
01:09:47,660 --> 01:09:50,020
Some of the other calls are just, you know,

1415
01:09:50,020 --> 01:09:55,020
the first fire where you're complete shit show,

1416
01:09:55,580 --> 01:09:57,220
and then you finally figure it out,

1417
01:09:57,220 --> 01:09:59,940
and you actually do what you signed up to do.

1418
01:09:59,940 --> 01:10:04,940
And I can remember,

1419
01:10:05,540 --> 01:10:08,740
we were implementing new hose lines,

1420
01:10:08,740 --> 01:10:13,100
and talking about bulk loads and all these other things,

1421
01:10:13,100 --> 01:10:16,420
and the crew and I, we had trained a ton

1422
01:10:16,420 --> 01:10:18,980
on what's our plan A.

1423
01:10:20,380 --> 01:10:21,540
One line goes to the door.

1424
01:10:21,540 --> 01:10:25,220
If it's a two line fire, what that meant for us

1425
01:10:25,220 --> 01:10:27,900
was one fire's going to just do an initial knockdown,

1426
01:10:27,900 --> 01:10:29,300
and one's going to the front door,

1427
01:10:29,300 --> 01:10:31,260
so we're always going to go,

1428
01:10:31,260 --> 01:10:33,660
we were always going to make entry if we could,

1429
01:10:33,660 --> 01:10:36,580
but if we needed to knock it down, we would knock it down.

1430
01:10:36,580 --> 01:10:38,500
Well, I kept, caught a 360,

1431
01:10:38,500 --> 01:10:43,500
and so all of that training kind of paid off.

1432
01:10:43,540 --> 01:10:47,820
Well, one of our firefighters were off that day,

1433
01:10:47,820 --> 01:10:49,900
but the other one was on,

1434
01:10:49,900 --> 01:10:54,900
so we show up, it's late three, probably three in the morning.

1435
01:10:54,900 --> 01:10:58,740
It's in our neighboring agent,

1436
01:10:58,740 --> 01:11:01,100
our neighboring company's first day,

1437
01:11:01,100 --> 01:11:04,100
so we get out the door, and we're headed out,

1438
01:11:04,980 --> 01:11:07,660
and I'm looking up there, and I'm like, where are they?

1439
01:11:07,660 --> 01:11:09,460
And I can see the lights,

1440
01:11:09,460 --> 01:11:12,060
and so when they came out of their station,

1441
01:11:12,060 --> 01:11:13,440
setting going left, they went right,

1442
01:11:13,440 --> 01:11:14,700
which whatever didn't matter,

1443
01:11:14,700 --> 01:11:17,100
there's probably a six one,

1444
01:11:17,100 --> 01:11:18,860
there's none of the other to get there,

1445
01:11:18,860 --> 01:11:20,380
but as we're coming up, I'm thinking,

1446
01:11:20,380 --> 01:11:22,460
oh, we're going to be first in,

1447
01:11:22,460 --> 01:11:27,460
and so we got there, fire's blowing out of the garage,

1448
01:11:28,300 --> 01:11:30,900
it's extended up onto, there was a split entry home,

1449
01:11:30,900 --> 01:11:35,180
so it's blowing up on the main entry,

1450
01:11:35,180 --> 01:11:37,100
and so I just say, hey,

1451
01:11:37,100 --> 01:11:39,700
if you get my initial reports, a two line fire,

1452
01:11:39,700 --> 01:11:44,380
so the one firefighter jumps out, grabs a two and a half,

1453
01:11:44,380 --> 01:11:47,980
goes to the garage, as I'm heading for the 360,

1454
01:11:47,980 --> 01:11:49,660
well, first to the front door to make it open,

1455
01:11:49,660 --> 01:11:51,580
I kind of check conditions there first,

1456
01:11:51,580 --> 01:11:55,060
and I went around to catch the Charlie side,

1457
01:11:55,060 --> 01:12:00,060
and I can hear the firefighter yell to the other firefighter,

1458
01:12:01,540 --> 01:12:03,060
inch and three quarter front door,

1459
01:12:03,060 --> 01:12:06,020
so I'm like, cool, all our training's paying off,

1460
01:12:06,020 --> 01:12:09,260
and so I come around, back around,

1461
01:12:09,260 --> 01:12:10,460
I come back to the front door,

1462
01:12:10,460 --> 01:12:14,580
and my plan was always catch a 360 front door, mask up,

1463
01:12:14,580 --> 01:12:17,460
and then I will shag hose at the front door,

1464
01:12:17,460 --> 01:12:21,460
so the fire tech team can get in there,

1465
01:12:21,460 --> 01:12:22,740
the nozzle on the heel,

1466
01:12:23,660 --> 01:12:26,660
and so the firefighter looks over at me,

1467
01:12:26,660 --> 01:12:29,180
sees that I'm masking up, he had masked up,

1468
01:12:29,180 --> 01:12:31,980
well, holding the two and a half between his legs,

1469
01:12:31,980 --> 01:12:34,500
knocked down initial fire in the garage,

1470
01:12:34,500 --> 01:12:37,140
saw me masking up, shut down the line,

1471
01:12:37,140 --> 01:12:40,580
runs over, grabs the nozzle, goes up,

1472
01:12:40,580 --> 01:12:42,340
he would say, hey, fires up to the right,

1473
01:12:42,340 --> 01:12:45,500
goes up to the right, they kind of seal it off,

1474
01:12:45,500 --> 01:12:48,220
knock it out, I peel off, I go search,

1475
01:12:48,220 --> 01:12:49,740
kind of that first floor,

1476
01:12:49,740 --> 01:12:53,300
and it was just like, that's the moment that I knew,

1477
01:12:53,300 --> 01:12:58,100
hey, all of our training and practice just paid off,

1478
01:12:58,100 --> 01:13:00,700
and we just operated that way,

1479
01:13:00,700 --> 01:13:03,180
so those are some of those fun, fun calls,

1480
01:13:03,180 --> 01:13:08,180
and I can remember one where I went to go mask up

1481
01:13:09,220 --> 01:13:11,420
and go in the door, and in the time that,

1482
01:13:11,420 --> 01:13:14,220
when I had got out of the rig

1483
01:13:14,220 --> 01:13:16,660
and kneeled at the front door to mask up,

1484
01:13:16,660 --> 01:13:19,660
the strap on my face piece had come out,

1485
01:13:19,660 --> 01:13:21,780
and I'm like, well, crap,

1486
01:13:21,780 --> 01:13:26,580
so thankfully I was able to get it all put together

1487
01:13:26,580 --> 01:13:29,220
and mask up again before even the second dude got there,

1488
01:13:29,220 --> 01:13:31,140
and so there's all those just little fun,

1489
01:13:32,140 --> 01:13:35,700
fun little calls, but yeah.

1490
01:13:36,740 --> 01:13:39,500
Very cool, yeah, it's amazing,

1491
01:13:39,500 --> 01:13:40,780
I don't think most people realize

1492
01:13:40,780 --> 01:13:43,980
what an organized chaos most fire grounds are,

1493
01:13:43,980 --> 01:13:47,220
and occasionally you get those flows, even with codes,

1494
01:13:47,220 --> 01:13:48,860
I mean, I've had so many messy codes,

1495
01:13:48,860 --> 01:13:50,980
so things going wrong left, right, and center,

1496
01:13:50,980 --> 01:13:53,220
but you get those sometimes,

1497
01:13:53,220 --> 01:13:55,340
it was a guy, I think I've said this before,

1498
01:13:55,340 --> 01:13:58,620
but kind of just had a full on,

1499
01:13:59,660 --> 01:14:02,580
just collapsed in a kennel,

1500
01:14:02,580 --> 01:14:05,380
and it ended up being a brain bleed,

1501
01:14:05,380 --> 01:14:10,380
but the code went so well where you walked away knowing,

1502
01:14:11,820 --> 01:14:14,100
I mean, again, like you said, so sad that he didn't,

1503
01:14:14,100 --> 01:14:17,100
and again, the proximity of his family in that call

1504
01:14:17,100 --> 01:14:19,940
is something that, again, like you said, doesn't haunt me,

1505
01:14:19,940 --> 01:14:21,780
but if you ask what some of the shittiest calls,

1506
01:14:21,780 --> 01:14:24,220
it wasn't the grotesque stuff I saw,

1507
01:14:24,220 --> 01:14:25,860
it was filling in an EMS report

1508
01:14:25,860 --> 01:14:28,860
on someone I couldn't save six feet from their family,

1509
01:14:28,860 --> 01:14:31,660
while they're being told by the doctor they didn't make it,

1510
01:14:32,820 --> 01:14:36,340
but so when that goes well, it is amazing,

1511
01:14:36,340 --> 01:14:39,020
because you train and you do your best every time,

1512
01:14:39,020 --> 01:14:41,940
but I don't think people realize that the chaos

1513
01:14:41,940 --> 01:14:44,100
that is trying to do our job in the real world,

1514
01:14:44,100 --> 01:14:47,300
whether it's the fireside or the EMS.

1515
01:14:47,300 --> 01:14:51,020
Yeah, and I can only think in all of the codes

1516
01:14:51,940 --> 01:14:56,940
that have been on, I wanna say one confirmed save,

1517
01:14:57,380 --> 01:14:59,940
and we later met her,

1518
01:14:59,940 --> 01:15:03,580
and then the other one was they said,

1519
01:15:03,580 --> 01:15:04,980
yeah, no, that person survived,

1520
01:15:04,980 --> 01:15:07,820
but I didn't ever meet that person again,

1521
01:15:07,820 --> 01:15:12,820
and the one that was the true code save, we had trained,

1522
01:15:16,500 --> 01:15:19,580
we all had our roles, we had it down,

1523
01:15:19,580 --> 01:15:23,020
like if we had a CPR call first hand,

1524
01:15:23,020 --> 01:15:25,340
I was on the chest every single time,

1525
01:15:25,340 --> 01:15:26,740
well, I shouldn't say every single time,

1526
01:15:26,740 --> 01:15:28,860
because there one time I wasn't,

1527
01:15:28,860 --> 01:15:30,940
and that code didn't go as well,

1528
01:15:30,940 --> 01:15:34,380
like just for us as our system,

1529
01:15:34,380 --> 01:15:39,380
and so it was more nasty in a buffet restaurant,

1530
01:15:39,700 --> 01:15:41,860
so you can imagine, so after that one said,

1531
01:15:41,860 --> 01:15:44,460
and that is why we stick to our planning,

1532
01:15:44,460 --> 01:15:49,460
but anyway, so we get there,

1533
01:15:49,540 --> 01:15:53,620
and it's in the lobby of a local store,

1534
01:15:53,620 --> 01:15:58,620
and the 42 years old, so just a couple years younger

1535
01:15:58,940 --> 01:16:03,380
than where I am now, and walk in and just on the floor,

1536
01:16:03,380 --> 01:16:08,060
and so it's boom, on the chest, start doing compressions,

1537
01:16:08,060 --> 01:16:12,540
and the other EMT is getting airway stuff figured out,

1538
01:16:12,540 --> 01:16:14,180
and the second rig gets there,

1539
01:16:14,180 --> 01:16:19,180
and we ultimately ended up meeting her later on,

1540
01:16:20,860 --> 01:16:22,700
and at the time she had,

1541
01:16:22,700 --> 01:16:25,420
I wanna say her three year old son,

1542
01:16:25,420 --> 01:16:29,420
and so we got to meet him and the husband as well,

1543
01:16:29,420 --> 01:16:34,420
and so it's those moments that I reflect on

1544
01:16:34,540 --> 01:16:39,540
and really reminds me of why we do what we do,

1545
01:16:41,380 --> 01:16:46,380
why we train, why we have our planning already figured out,

1546
01:16:46,780 --> 01:16:49,140
so we're not figuring it out when we get there,

1547
01:16:50,300 --> 01:16:52,060
unless you have to call an audible,

1548
01:16:52,060 --> 01:16:53,860
which is always that, call the play,

1549
01:16:53,860 --> 01:16:55,340
and if it's an audible, you call it,

1550
01:16:55,340 --> 01:16:58,220
but all things being considered, this is how we run it,

1551
01:16:58,220 --> 01:17:01,140
and so there's no question, we just go to work,

1552
01:17:02,220 --> 01:17:03,700
so it's reflecting on those calls

1553
01:17:03,700 --> 01:17:08,340
that really cements the importance of training and prep,

1554
01:17:08,340 --> 01:17:10,060
and just thinking through,

1555
01:17:10,060 --> 01:17:12,820
what am I gonna do in this situation, or blah, blah, blah,

1556
01:17:12,820 --> 01:17:14,380
so anyways.

1557
01:17:15,900 --> 01:17:19,500
So you've spent quite a bit of time in the fire service now,

1558
01:17:20,420 --> 01:17:23,300
when did you decide that you wanted to start looking

1559
01:17:23,300 --> 01:17:26,420
outside of the walls of our profession

1560
01:17:26,420 --> 01:17:29,140
for leadership mentors,

1561
01:17:29,140 --> 01:17:31,660
and then where did that journey take you?

1562
01:17:31,660 --> 01:17:33,740
That's a great question, thanks James.

1563
01:17:35,100 --> 01:17:38,540
If I could go back a little bit and even start with,

1564
01:17:38,540 --> 01:17:40,620
I think the genesis of my leadership journey,

1565
01:17:40,620 --> 01:17:42,940
just reflecting back,

1566
01:17:42,940 --> 01:17:45,660
I think really goes back to my time

1567
01:17:45,660 --> 01:17:48,260
working with my parents in the restaurants,

1568
01:17:48,260 --> 01:17:52,980
and just watching how they would interact with our employees,

1569
01:17:52,980 --> 01:17:55,020
but then also on the personal side,

1570
01:17:55,020 --> 01:18:00,020
really just watching how our family dynamic

1571
01:18:00,180 --> 01:18:03,700
and having a sister with special needs,

1572
01:18:05,340 --> 01:18:06,620
what that looked like for us,

1573
01:18:06,620 --> 01:18:09,660
and just seeing the decisions and the choices

1574
01:18:09,660 --> 01:18:11,660
that they would make, that some of the trade-offs,

1575
01:18:11,660 --> 01:18:16,540
or even maybe what could be considered sacrifice for others.

1576
01:18:16,540 --> 01:18:21,260
So I think the beginning really goes back to those times,

1577
01:18:21,260 --> 01:18:25,220
and then looking at our time in the restaurants,

1578
01:18:25,220 --> 01:18:29,380
it was how did they come alongside other people?

1579
01:18:29,380 --> 01:18:30,220
And so they would,

1580
01:18:30,220 --> 01:18:35,220
and we have one of our previous restaurant managers

1581
01:18:35,380 --> 01:18:37,940
that had a desire to become an owner operator,

1582
01:18:37,940 --> 01:18:40,300
and so just watching how my parents

1583
01:18:40,300 --> 01:18:42,980
would come alongside the individuals

1584
01:18:42,980 --> 01:18:46,260
and help, and just meet them where they're at,

1585
01:18:46,260 --> 01:18:51,260
and help them to achieve their goals and stuff,

1586
01:18:52,220 --> 01:18:56,060
and then just the profit sharing, the pay for grades,

1587
01:18:56,060 --> 01:18:59,300
all these other things that they did to just,

1588
01:18:59,300 --> 01:19:02,060
it was all in the spirit of helping others

1589
01:19:02,060 --> 01:19:06,220
and challenging others to be who they wanted to become.

1590
01:19:06,220 --> 01:19:09,820
And then fast forward to the fire service,

1591
01:19:09,820 --> 01:19:14,260
it was really probably around the time,

1592
01:19:14,260 --> 01:19:17,380
around 2016, 2017,

1593
01:19:17,380 --> 01:19:19,780
when I went into training for the first time,

1594
01:19:21,780 --> 01:19:26,220
and really setting up kind of our program for academies

1595
01:19:26,220 --> 01:19:28,740
and how we train people and how we bring,

1596
01:19:28,740 --> 01:19:31,260
how we develop the fundamental skills

1597
01:19:31,260 --> 01:19:34,100
and build on top of that to then pass on to operations

1598
01:19:34,100 --> 01:19:36,420
to then take what, hopefully we built

1599
01:19:36,420 --> 01:19:38,300
the strong foundation and training,

1600
01:19:38,300 --> 01:19:41,820
and then now operations role is to really build on that

1601
01:19:41,820 --> 01:19:43,740
and integrate, and now how do we actually

1602
01:19:43,740 --> 01:19:45,180
take these lessons and apply it?

1603
01:19:45,180 --> 01:19:48,420
But through that whole process,

1604
01:19:48,420 --> 01:19:51,140
I went through probably one of the biggest

1605
01:19:51,140 --> 01:19:54,460
career challenges and disappointments in my life,

1606
01:19:54,460 --> 01:19:59,460
and had designed a program that ultimately,

1607
01:20:00,500 --> 01:20:04,820
I think I pushed, I don't think, I know I pushed too far.

1608
01:20:05,980 --> 01:20:08,740
I knew just enough to be dangerous, so to speak,

1609
01:20:08,740 --> 01:20:10,340
and I pushed a little bit too far,

1610
01:20:10,340 --> 01:20:13,980
and so I ultimately was reassigned out.

1611
01:20:15,260 --> 01:20:20,260
And so that really, I think, was what springboarded for me,

1612
01:20:20,420 --> 01:20:24,340
like how can we do better in the whole process

1613
01:20:24,340 --> 01:20:29,340
of how do we have those maybe difficult conversations,

1614
01:20:29,380 --> 01:20:33,780
or how do we just seek to understand or to learn,

1615
01:20:33,780 --> 01:20:37,700
or how do we properly investigate things

1616
01:20:37,700 --> 01:20:41,700
instead of just the tendency to just cancel?

1617
01:20:41,700 --> 01:20:45,820
And then where does the learning take place

1618
01:20:45,820 --> 01:20:49,020
if all we do is cancel, and then we move on?

1619
01:20:49,020 --> 01:20:51,260
And so that was part of it,

1620
01:20:52,340 --> 01:20:56,620
and then just watching over the course of,

1621
01:20:56,620 --> 01:20:59,220
at that time it would have been 15 years or 20 years,

1622
01:20:59,220 --> 01:21:01,580
now it's 20 years, but at that time,

1623
01:21:01,580 --> 01:21:06,580
just watching the isms at play in the fire service,

1624
01:21:06,580 --> 01:21:08,980
whether that's the cronyisms, the favoritisms,

1625
01:21:08,980 --> 01:21:11,260
all the other isms that come in,

1626
01:21:11,260 --> 01:21:14,740
and just seeing how that has impacted

1627
01:21:14,740 --> 01:21:18,140
the trajectory of some people's careers or other groups,

1628
01:21:18,140 --> 01:21:23,140
or who gets what, and what is a fair or equitable process

1629
01:21:26,300 --> 01:21:28,700
for all of those things while taking into account

1630
01:21:28,700 --> 01:21:32,100
some of the other kind of soft, maybe soft skills.

1631
01:21:32,100 --> 01:21:35,020
So that's really kind of where it started.

1632
01:21:36,780 --> 01:21:41,780
And then, so I mentioned I was reassigned back out

1633
01:21:41,900 --> 01:21:44,860
on operations, and that was actually a time

1634
01:21:44,860 --> 01:21:47,380
where I took a step back.

1635
01:21:47,380 --> 01:21:50,060
I said it was a very difficult time for me.

1636
01:21:50,060 --> 01:21:52,580
It was probably one of my biggest career failures

1637
01:21:52,580 --> 01:21:55,860
when I look at it, and I actually got to the point

1638
01:21:55,860 --> 01:21:58,940
where I was ready to leave the organization,

1639
01:21:58,940 --> 01:22:03,100
that I was working for, and seek opportunity elsewhere.

1640
01:22:04,980 --> 01:22:09,980
And it really was, to kind of put it in terms

1641
01:22:10,740 --> 01:22:12,340
that you've used in the past,

1642
01:22:12,340 --> 01:22:14,900
it was that organizational betrayal,

1643
01:22:14,900 --> 01:22:16,740
but it wasn't just one-sided.

1644
01:22:16,740 --> 01:22:18,420
It was all-sided.

1645
01:22:18,420 --> 01:22:20,620
It was labor, it was administration,

1646
01:22:20,620 --> 01:22:23,620
it was all these other things, at least that's how it felt.

1647
01:22:25,740 --> 01:22:28,260
And really, it was a time where I was ready

1648
01:22:28,260 --> 01:22:32,060
to quit, and really it was like I was done.

1649
01:22:32,060 --> 01:22:36,180
I was ready to quit and go somewhere else.

1650
01:22:36,180 --> 01:22:39,460
And I was challenging that decision,

1651
01:22:39,460 --> 01:22:42,740
and I was kind of on my own doing that.

1652
01:22:42,740 --> 01:22:47,260
I mean, I had external resources helping me process that

1653
01:22:47,260 --> 01:22:48,660
and walk that journey.

1654
01:22:50,260 --> 01:22:53,420
But I was ready to go, and I'd actually applied

1655
01:22:53,420 --> 01:22:58,180
to other organizations, and it's funny to look back on now,

1656
01:22:58,180 --> 01:23:03,180
because I tend to pay attention to the details,

1657
01:23:03,620 --> 01:23:05,700
and I'm not perfect, so I miss things.

1658
01:23:05,700 --> 01:23:09,780
And in this particular case, I'd applied for a position

1659
01:23:09,780 --> 01:23:14,780
that was pretty fitting to my skill set and whatnot.

1660
01:23:15,780 --> 01:23:20,780
And I didn't make it past the application process,

1661
01:23:20,780 --> 01:23:23,780
and so I reached out and asked what happened.

1662
01:23:23,780 --> 01:23:26,580
And in my research, I figured out

1663
01:23:26,580 --> 01:23:31,580
that I had attached the wrong attachment.

1664
01:23:31,900 --> 01:23:33,780
I had just attached the questions,

1665
01:23:33,780 --> 01:23:36,500
but I hadn't included my responses,

1666
01:23:36,500 --> 01:23:38,260
and so in all this shuffle and everything.

1667
01:23:38,260 --> 01:23:42,460
So when I look back, that was kind of the, to me,

1668
01:23:42,460 --> 01:23:45,820
that was the universe saying, yeah, you're not done yet.

1669
01:23:45,820 --> 01:23:47,500
Your work isn't over.

1670
01:23:47,500 --> 01:23:49,660
There's something that you need to do,

1671
01:23:50,740 --> 01:23:53,620
or there's a reason you're walking through this process.

1672
01:23:53,620 --> 01:23:56,620
And so I took some extended time off.

1673
01:23:56,620 --> 01:23:58,460
I had a medical procedure done,

1674
01:23:58,460 --> 01:24:01,340
and that allowed me to take some more time off.

1675
01:24:02,380 --> 01:24:04,300
And then another opportunity opened up

1676
01:24:04,300 --> 01:24:07,340
to go back in to training.

1677
01:24:07,340 --> 01:24:11,820
And so I put my name in the hat again, was told no,

1678
01:24:13,180 --> 01:24:16,860
and then there was some shift in personnel,

1679
01:24:16,860 --> 01:24:19,220
people retired, so on and so forth.

1680
01:24:19,220 --> 01:24:22,540
And the then training chief, the new training chief,

1681
01:24:22,540 --> 01:24:26,180
who is now our fire chief, we had a discussion,

1682
01:24:26,180 --> 01:24:30,420
and he asked if I would come back in.

1683
01:24:30,420 --> 01:24:34,420
And I actually took a pause on that and said,

1684
01:24:34,420 --> 01:24:36,300
let me think about it.

1685
01:24:36,300 --> 01:24:37,900
I'm gonna start my bachelor's degree.

1686
01:24:37,900 --> 01:24:40,420
I'm gonna do all this other stuff.

1687
01:24:41,900 --> 01:24:43,780
And so let me think about it.

1688
01:24:43,780 --> 01:24:45,460
And I was on shift that day.

1689
01:24:45,460 --> 01:24:50,460
And I leaned a little bit on my faith then,

1690
01:24:50,940 --> 01:24:53,420
and kind of just said a prayer to the universe,

1691
01:24:53,420 --> 01:24:54,780
like is this what I'm supposed to do,

1692
01:24:54,780 --> 01:24:55,620
what am I supposed to do?

1693
01:24:55,620 --> 01:24:59,140
And that night, and I worked, at that time,

1694
01:24:59,140 --> 01:25:01,220
I worked at a fire station that,

1695
01:25:02,660 --> 01:25:05,260
we didn't get up at night typically.

1696
01:25:05,260 --> 01:25:08,020
And that night we got up in the middle of the night,

1697
01:25:08,020 --> 01:25:11,420
and we went on one of those nasty calls,

1698
01:25:11,420 --> 01:25:16,420
and I said, okay, I think that's my answer.

1699
01:25:17,420 --> 01:25:20,580
So later on that next day, I called and said,

1700
01:25:20,580 --> 01:25:22,300
all right, I'll come back in.

1701
01:25:22,300 --> 01:25:23,540
So I went back into training,

1702
01:25:23,540 --> 01:25:27,940
and then kind of towards the end of, gosh, it was 21,

1703
01:25:27,940 --> 01:25:31,580
we did pandemic, and I finished out my bachelor's degree,

1704
01:25:31,580 --> 01:25:33,860
and I was kind of given the green light.

1705
01:25:33,860 --> 01:25:36,340
We had started to say, hey,

1706
01:25:36,340 --> 01:25:38,620
let's look at some leadership stuff.

1707
01:25:38,620 --> 01:25:41,140
Let's look at what's out there.

1708
01:25:41,140 --> 01:25:43,740
And so, yeah, it was late,

1709
01:25:43,740 --> 01:25:46,700
probably, maybe actually probably mid-2021,

1710
01:25:46,700 --> 01:25:51,700
I just sent out these requests for information

1711
01:25:51,700 --> 01:25:54,500
or proposals to, gosh, there was probably nine

1712
01:25:54,500 --> 01:25:56,940
or 10 different companies all over the place.

1713
01:25:57,980 --> 01:26:01,100
And then just as they came in with review and whatnot.

1714
01:26:01,100 --> 01:26:03,300
So that's kind of how it started.

1715
01:26:04,980 --> 01:26:09,900
So walk me through just each of the ones that you found,

1716
01:26:09,900 --> 01:26:11,940
and what was unique about them?

1717
01:26:11,940 --> 01:26:12,780
What did you draw?

1718
01:26:12,780 --> 01:26:15,660
Because I mean, this is the beautiful thing about wellness,

1719
01:26:15,660 --> 01:26:17,900
nutrition, fitness, mental health.

1720
01:26:17,900 --> 01:26:18,780
Everyone is different.

1721
01:26:18,780 --> 01:26:20,100
Every department is different.

1722
01:26:20,100 --> 01:26:21,900
The part of the world, the kind of dynamic

1723
01:26:21,900 --> 01:26:24,620
within the department itself.

1724
01:26:24,620 --> 01:26:27,380
So for you on this journey,

1725
01:26:27,380 --> 01:26:29,940
what were the organizations that you found a lot of value,

1726
01:26:29,940 --> 01:26:31,860
and then what was it about them

1727
01:26:31,860 --> 01:26:34,260
that you were able to apply to your department?

1728
01:26:34,260 --> 01:26:39,260
So we had, back in 17,

1729
01:26:40,220 --> 01:26:42,940
a group of us had actually engaged with Echelon Front,

1730
01:26:42,940 --> 01:26:44,300
and three of us were able to go

1731
01:26:44,300 --> 01:26:47,420
to the Extreme Ownership Muster,

1732
01:26:47,420 --> 01:26:49,300
which was pretty, pretty awesome.

1733
01:26:49,300 --> 01:26:53,620
And so one of the companies that we reached out to

1734
01:26:53,620 --> 01:26:55,060
was Echelon Front.

1735
01:26:56,180 --> 01:26:59,780
There was a time when we actually integrated

1736
01:26:59,780 --> 01:27:01,700
the Extreme Ownership book,

1737
01:27:01,700 --> 01:27:05,020
which was a book that we strongly recommended

1738
01:27:05,020 --> 01:27:08,660
as reading before coming onto the organization.

1739
01:27:08,660 --> 01:27:12,100
And so trying to implant the mindset stuff.

1740
01:27:13,220 --> 01:27:16,140
Ultimately, we didn't find a partnership

1741
01:27:16,140 --> 01:27:17,380
in this current journey,

1742
01:27:17,380 --> 01:27:19,420
but we still have that book around,

1743
01:27:19,420 --> 01:27:23,740
and we still will recommend it.

1744
01:27:23,740 --> 01:27:28,060
It's one that I'll loan out or recommend to people.

1745
01:27:28,060 --> 01:27:30,700
But of the groups that we actually reached out to,

1746
01:27:30,700 --> 01:27:32,380
there was All American Leadership,

1747
01:27:33,380 --> 01:27:35,380
there was the Arbinger Institute,

1748
01:27:36,460 --> 01:27:41,460
Sloan, I think, or Slalom is one of the companies.

1749
01:27:42,620 --> 01:27:46,460
And really the ones that we looked deeper into

1750
01:27:46,460 --> 01:27:51,460
were the Arbinger Institute and All American Leadership.

1751
01:27:51,740 --> 01:27:55,020
And ultimately we ended up,

1752
01:27:55,020 --> 01:27:56,820
those are the two that we've been working with,

1753
01:27:56,820 --> 01:28:01,820
but what was really awesome about the All American

1754
01:28:02,100 --> 01:28:07,100
Leadership group is one, it's the authenticity,

1755
01:28:08,460 --> 01:28:10,580
some of the generosity.

1756
01:28:10,580 --> 01:28:12,940
You've had many of the guests on the show,

1757
01:28:12,940 --> 01:28:17,300
it was actually episode 33 with Rob and Rick,

1758
01:28:17,300 --> 01:28:22,300
where that seed was kind of planted with the company

1759
01:28:22,700 --> 01:28:26,500
and just listening to what their values are,

1760
01:28:26,500 --> 01:28:28,820
just the makeup of their team.

1761
01:28:28,820 --> 01:28:31,060
There's a lot of translations across

1762
01:28:31,060 --> 01:28:33,680
when you look at the military side,

1763
01:28:35,380 --> 01:28:38,300
across to the fire service of small teams.

1764
01:28:38,300 --> 01:28:41,780
And so we looked into some of their programs,

1765
01:28:41,780 --> 01:28:46,780
we started off doing the monthly leadership huddles,

1766
01:28:47,100 --> 01:28:52,100
which is a virtual platform and meet on Zoom once a month

1767
01:28:52,860 --> 01:28:54,620
and just dive into some of the topics.

1768
01:28:54,620 --> 01:28:57,020
And that's where I really started to learn

1769
01:28:57,020 --> 01:28:58,620
a little bit more about who they are,

1770
01:28:58,620 --> 01:29:01,780
what they're all about, how they connect other leaders

1771
01:29:01,780 --> 01:29:03,420
from all different industries.

1772
01:29:03,420 --> 01:29:05,940
And so you wouldn't just have fire service,

1773
01:29:05,940 --> 01:29:08,260
but you would have private sector,

1774
01:29:08,260 --> 01:29:11,500
Toyo Tires is one of their other clients.

1775
01:29:11,500 --> 01:29:16,500
And so it was really cool to see that across the board,

1776
01:29:16,940 --> 01:29:19,620
leadership struggles are relatively the same,

1777
01:29:19,620 --> 01:29:22,860
it's just the context that is a little bit different

1778
01:29:22,860 --> 01:29:24,600
or that you're applying it to.

1779
01:29:24,600 --> 01:29:25,900
So that was a start of it.

1780
01:29:27,260 --> 01:29:30,980
Then had the opportunity to engage

1781
01:29:30,980 --> 01:29:33,780
in the fire service leadership academy.

1782
01:29:33,780 --> 01:29:36,580
So we sent three people, myself included,

1783
01:29:36,580 --> 01:29:40,180
to go through the fire service leadership academy,

1784
01:29:40,180 --> 01:29:42,580
and that was over the course of seven months.

1785
01:29:42,580 --> 01:29:46,800
And Robin's team have really done a phenomenal job

1786
01:29:46,800 --> 01:29:51,700
of breaking down this big topic of leadership

1787
01:29:51,700 --> 01:29:55,220
into digestible sections.

1788
01:29:55,220 --> 01:29:58,660
And so it starts with learning to lead yourself

1789
01:29:58,660 --> 01:30:01,660
and learning about yourself and your own triggers

1790
01:30:01,660 --> 01:30:03,660
and your responses to things.

1791
01:30:03,660 --> 01:30:06,420
And then you learn to lead in relationships,

1792
01:30:06,420 --> 01:30:08,460
one or two or three other people maybe.

1793
01:30:08,460 --> 01:30:12,020
And then there's two sessions that are based on that.

1794
01:30:12,020 --> 01:30:16,340
And then you learn to lead in teams for two sessions.

1795
01:30:16,340 --> 01:30:21,060
And then you learn to lead in an organization beyond that.

1796
01:30:21,060 --> 01:30:23,660
And then you actually have to go through this really,

1797
01:30:25,620 --> 01:30:27,580
I guess, profound comes to mind,

1798
01:30:27,580 --> 01:30:31,860
but a really good experience of really establishing

1799
01:30:31,860 --> 01:30:34,340
what is your own personal why

1800
01:30:34,340 --> 01:30:37,540
or your own personal purpose statement,

1801
01:30:37,540 --> 01:30:40,420
and also what are your core values.

1802
01:30:40,420 --> 01:30:45,100
And so just going through that process

1803
01:30:45,100 --> 01:30:47,100
and having to ask those questions,

1804
01:30:47,100 --> 01:30:48,340
like what is my purpose?

1805
01:30:48,340 --> 01:30:50,940
What do I do so that others or so that?

1806
01:30:50,940 --> 01:30:53,420
So there's always a, this is what I'm doing,

1807
01:30:53,420 --> 01:30:54,740
and then it's a so that.

1808
01:30:56,740 --> 01:30:58,660
So that was really a good process.

1809
01:30:58,660 --> 01:31:03,660
And it was concluded with having to give a legacy talk

1810
01:31:05,980 --> 01:31:09,700
on the journey to where you are now,

1811
01:31:09,700 --> 01:31:14,700
and then explain what your commitments

1812
01:31:14,820 --> 01:31:16,540
over the next year are gonna be.

1813
01:31:16,540 --> 01:31:21,300
And so, and those are very deep and personal presentations.

1814
01:31:21,300 --> 01:31:24,100
And it was just really fascinating to just listen

1815
01:31:24,100 --> 01:31:26,900
to other classmates share,

1816
01:31:28,700 --> 01:31:31,580
what their purpose statements were, what their values were,

1817
01:31:31,580 --> 01:31:33,860
how all the materials resonated with them.

1818
01:31:33,860 --> 01:31:38,780
So that was one program that we walked through.

1819
01:31:38,780 --> 01:31:41,140
So three of us went through.

1820
01:31:41,140 --> 01:31:44,620
We currently have four more people going through

1821
01:31:44,620 --> 01:31:46,540
the Leadership Academy right now.

1822
01:31:47,500 --> 01:31:51,940
And then last summer,

1823
01:31:53,740 --> 01:31:57,100
I was very blessed to have the opportunity

1824
01:31:57,100 --> 01:32:02,100
to go on the All-American Leadership Expedition

1825
01:32:02,500 --> 01:32:06,180
that took place outside of Lander, Wyoming

1826
01:32:06,180 --> 01:32:10,620
in the Wind River Mountain Range.

1827
01:32:10,620 --> 01:32:14,700
And so that's a seven day expedition.

1828
01:32:14,700 --> 01:32:16,780
And that's run through the Knowles,

1829
01:32:16,780 --> 01:32:19,660
the National Outdoor Leadership School.

1830
01:32:19,660 --> 01:32:24,660
And Rick Rochelle has spent his entire life working there

1831
01:32:24,940 --> 01:32:29,940
and leading organizations and executives

1832
01:32:30,900 --> 01:32:34,900
and places like NASA and all these other people

1833
01:32:34,900 --> 01:32:38,380
through these courses, where you start to put leadership

1834
01:32:38,380 --> 01:32:42,060
into action.

1835
01:32:43,220 --> 01:32:46,260
And for me, it really helped kind of solidify

1836
01:32:46,260 --> 01:32:47,860
some of the foundational things

1837
01:32:47,860 --> 01:32:52,020
that the All-American Leadership Academy really talked about.

1838
01:32:52,020 --> 01:32:56,820
So, and there's a lot of time for self-reflection.

1839
01:32:56,820 --> 01:33:01,700
Part of that journey is you have to give another

1840
01:33:01,700 --> 01:33:03,460
kind of leadership journey talk.

1841
01:33:03,460 --> 01:33:08,220
So each one of us had to get up in front of our,

1842
01:33:08,220 --> 01:33:10,860
the team and there was nine of us that went.

1843
01:33:10,860 --> 01:33:14,140
And so you're out in this just rugged country

1844
01:33:14,140 --> 01:33:16,700
and beautiful parts of our country.

1845
01:33:16,700 --> 01:33:20,260
It's amazing and sharing your stories.

1846
01:33:20,260 --> 01:33:24,020
And so I learned a lot from that as well.

1847
01:33:24,020 --> 01:33:25,660
And that's, so that's some of the things

1848
01:33:25,660 --> 01:33:27,540
that we're looking at.

1849
01:33:27,540 --> 01:33:31,500
The organization hasn't invested in sending people

1850
01:33:31,500 --> 01:33:34,100
on the Leadership Academy yet.

1851
01:33:34,100 --> 01:33:36,460
Hope maybe that can be an opportunity,

1852
01:33:36,460 --> 01:33:38,940
but we're not quite there yet.

1853
01:33:38,940 --> 01:33:43,860
And then with Arbinger, we've really dove into,

1854
01:33:43,860 --> 01:33:46,260
there's a program called Outward Inclusion.

1855
01:33:46,260 --> 01:33:50,780
And we all can probably cite experiences

1856
01:33:50,780 --> 01:33:54,220
where just the word inclusion just incites

1857
01:33:54,220 --> 01:33:59,220
such an emotional or almost sometimes visceral response.

1858
01:34:00,300 --> 01:34:02,220
And so Arbinger has done a really good job

1859
01:34:02,220 --> 01:34:06,900
of taking a highly emotional and controversial topic

1860
01:34:06,900 --> 01:34:08,860
and really making it accessible

1861
01:34:08,860 --> 01:34:13,860
and really seeking to find our common humanity

1862
01:34:14,700 --> 01:34:16,620
and then building from there.

1863
01:34:16,620 --> 01:34:21,620
And so that's what we've committed to getting

1864
01:34:21,900 --> 01:34:24,020
all of our people trained through that class.

1865
01:34:24,020 --> 01:34:29,020
And we've had Desmond Lomax has been our facilitator

1866
01:34:29,900 --> 01:34:30,740
of that program.

1867
01:34:30,740 --> 01:34:32,580
He's come out twice now.

1868
01:34:32,580 --> 01:34:35,500
And he actually spent his 20 years

1869
01:34:35,500 --> 01:34:40,500
in the Utah corrections in corrections.

1870
01:34:41,380 --> 01:34:43,420
And so institution and then went on

1871
01:34:43,420 --> 01:34:46,140
to become a licensed therapist and whatnot.

1872
01:34:46,140 --> 01:34:50,340
So he understands the public sector's mindset

1873
01:34:50,340 --> 01:34:53,420
and was able to take this challenging topic

1874
01:34:53,420 --> 01:34:56,580
and make it accessible and for our folks

1875
01:34:56,580 --> 01:35:00,140
and then not make people feel called out

1876
01:35:00,140 --> 01:35:03,380
or in one instance, somebody shared with me

1877
01:35:03,380 --> 01:35:06,180
that it didn't demonize anybody

1878
01:35:06,180 --> 01:35:08,460
and it really was very self-reflective.

1879
01:35:08,460 --> 01:35:12,140
So we've gotten a lot of positive responses

1880
01:35:12,140 --> 01:35:13,900
from that program.

1881
01:35:13,900 --> 01:35:16,000
So those have been the two.

1882
01:35:17,260 --> 01:35:18,100
Beautiful.

1883
01:35:18,100 --> 01:35:21,420
Well, there's a couple of things I wanna ask you.

1884
01:35:21,420 --> 01:35:26,420
Firstly, in the 14 years that I spent in uniform,

1885
01:35:26,960 --> 01:35:29,500
I watched four different departments.

1886
01:35:29,500 --> 01:35:31,500
People get hired, people get promoted

1887
01:35:31,500 --> 01:35:35,700
and it was the same, the certifications

1888
01:35:35,700 --> 01:35:36,980
that these men and women needed

1889
01:35:36,980 --> 01:35:40,300
to get the bugles on their lapel.

1890
01:35:40,300 --> 01:35:44,700
But I didn't really see any leadership training.

1891
01:35:44,700 --> 01:35:46,380
And so of course there were some people

1892
01:35:46,380 --> 01:35:48,220
that were great firefighters and engineers

1893
01:35:48,220 --> 01:35:50,060
that became great lieutenants and captains

1894
01:35:50,060 --> 01:35:52,860
because they were already understanding those principles

1895
01:35:52,860 --> 01:35:54,900
as a senior man or whatever it was.

1896
01:35:54,900 --> 01:35:57,660
But then conversely in this very young fire department

1897
01:35:57,660 --> 01:36:00,340
where a lot of people are flying up the ladder,

1898
01:36:00,340 --> 01:36:03,220
chasing the money and I understand

1899
01:36:03,220 --> 01:36:04,760
overworked and underpaid, I get it,

1900
01:36:04,760 --> 01:36:08,020
but it doesn't create a good on-ramp

1901
01:36:08,020 --> 01:36:12,020
for understanding teamwork, community leadership.

1902
01:36:12,020 --> 01:36:15,940
So what have you seen as far as the wider spectrum

1903
01:36:15,940 --> 01:36:19,300
on promotion versus leadership training

1904
01:36:19,300 --> 01:36:20,860
in the fire service in the US?

1905
01:36:21,980 --> 01:36:24,700
Yeah, that's a great, great question.

1906
01:36:24,700 --> 01:36:28,040
So many things come to mind.

1907
01:36:28,040 --> 01:36:29,920
You're starting to see the shift.

1908
01:36:29,920 --> 01:36:33,520
I think the fire service is realizing

1909
01:36:33,520 --> 01:36:37,360
exactly what you said is we're promoting

1910
01:36:37,360 --> 01:36:42,280
based on technical competence in let's say operations

1911
01:36:42,280 --> 01:36:44,540
or crisis mitigation.

1912
01:36:44,540 --> 01:36:49,540
And so you just promote up through the ranks on that side.

1913
01:36:49,540 --> 01:36:54,540
And I think we're starting to see what the outcomes

1914
01:36:56,060 --> 01:36:57,760
of that have been.

1915
01:36:57,760 --> 01:37:01,580
And so I'm starting to see more talk

1916
01:37:01,580 --> 01:37:05,400
about the leadership component and what that actually means

1917
01:37:05,400 --> 01:37:10,400
and how to maybe connect with people.

1918
01:37:11,860 --> 01:37:13,820
You know, when you think about,

1919
01:37:14,900 --> 01:37:18,060
or at least when I think about operations

1920
01:37:18,060 --> 01:37:21,100
and my time in operations and being in the fire stations

1921
01:37:21,100 --> 01:37:23,880
and on the apparatus and responding,

1922
01:37:26,020 --> 01:37:28,940
that's a small percentage of what we do.

1923
01:37:29,820 --> 01:37:34,600
And we spend the majority of our time training on that stuff,

1924
01:37:34,600 --> 01:37:39,060
which is what we need to do because lives depend on that.

1925
01:37:39,060 --> 01:37:41,020
But we don't spend a lot of time in just

1926
01:37:41,020 --> 01:37:43,100
how do we do the personnel side of things?

1927
01:37:43,100 --> 01:37:48,100
And part of the journey of finding these different programs

1928
01:37:50,260 --> 01:37:53,340
was it started as this whiteboard sketch,

1929
01:37:53,340 --> 01:37:57,820
and then it turned into a nice little paper document

1930
01:37:57,820 --> 01:38:00,780
that we actually broke apart and we put our people

1931
01:38:00,780 --> 01:38:02,460
at the center of this document.

1932
01:38:02,460 --> 01:38:04,260
And then we split it up and we said,

1933
01:38:04,260 --> 01:38:08,480
okay, look, we've got our people or you take a person

1934
01:38:08,480 --> 01:38:10,620
and we broke it up into,

1935
01:38:10,620 --> 01:38:13,540
I wanna say it's three categories if I remember it.

1936
01:38:13,540 --> 01:38:15,580
We have clarity, which we can talk about

1937
01:38:15,580 --> 01:38:18,740
as our mind or mindset or are we,

1938
01:38:18,740 --> 01:38:23,540
do we know, are we connected to our purpose and our mission?

1939
01:38:23,540 --> 01:38:25,340
Do we have knowledge of that?

1940
01:38:25,340 --> 01:38:28,660
And then there's the heart side of things,

1941
01:38:28,660 --> 01:38:32,420
which can be our cultural competency.

1942
01:38:32,420 --> 01:38:35,460
And when I say cultural, it's more of

1943
01:38:35,460 --> 01:38:38,340
how do we interact with each other?

1944
01:38:38,340 --> 01:38:43,340
It's our values plus our behaviors.

1945
01:38:43,940 --> 01:38:45,660
That's what equals our culture.

1946
01:38:45,660 --> 01:38:49,660
So it's not like the culture when we talk about diversity

1947
01:38:49,660 --> 01:38:52,280
and things like that, it's even more simple than that.

1948
01:38:52,280 --> 01:38:55,800
Just right now where you and I are having an interaction,

1949
01:38:55,800 --> 01:38:59,120
there's a culture that exists between us.

1950
01:39:00,500 --> 01:39:02,220
So is there a cultural competence?

1951
01:39:02,220 --> 01:39:03,620
And then there's the other side,

1952
01:39:03,620 --> 01:39:05,900
which is there's the technical competence

1953
01:39:05,900 --> 01:39:07,740
or the hands of what we do.

1954
01:39:07,740 --> 01:39:11,580
So head, heart, hands is how that document

1955
01:39:11,580 --> 01:39:14,500
or almost like our people plan, training plan

1956
01:39:14,500 --> 01:39:16,680
has been kind of developed.

1957
01:39:17,660 --> 01:39:20,420
But then even within the technical competency side,

1958
01:39:20,420 --> 01:39:23,180
there's operations, incident response, all that.

1959
01:39:23,180 --> 01:39:27,900
And then there's also the station or the administrative side

1960
01:39:27,900 --> 01:39:30,100
or the interpersonal and some of the interpersonal stuff

1961
01:39:30,100 --> 01:39:31,140
falls under that culture.

1962
01:39:31,140 --> 01:39:34,540
So we're starting to look for us,

1963
01:39:34,540 --> 01:39:37,900
we're starting to identify what sorts of training

1964
01:39:37,900 --> 01:39:41,420
are out there that address all of those things.

1965
01:39:41,420 --> 01:39:43,820
And so what's really cool and exciting

1966
01:39:43,820 --> 01:39:47,100
is I can look at that document now and I can say,

1967
01:39:47,100 --> 01:39:51,140
oh, under the clarity side, we've done an ethos workshop.

1968
01:39:51,140 --> 01:39:53,620
So that's one thing I forgot to mention is,

1969
01:39:53,620 --> 01:39:56,580
so we had All American Leadership come in

1970
01:39:56,580 --> 01:40:01,060
and walk us through a purpose and ethos workshop.

1971
01:40:01,060 --> 01:40:04,580
How are our values lived out is what we could say

1972
01:40:04,580 --> 01:40:05,540
as an ethos.

1973
01:40:06,620 --> 01:40:11,100
And so we got 70 people from our organization volunteered

1974
01:40:11,100 --> 01:40:14,820
to engage in that process and be part of that process.

1975
01:40:14,820 --> 01:40:18,280
And we actually redefined what our purpose statement was.

1976
01:40:18,280 --> 01:40:22,180
And it went from a two line, very hard to remember

1977
01:40:22,180 --> 01:40:26,060
and recite statement to something very simple

1978
01:40:26,060 --> 01:40:30,020
that most people can just recite off

1979
01:40:30,020 --> 01:40:33,300
the top of their head and it's that we're sworn to serve

1980
01:40:33,300 --> 01:40:35,340
and dedicated to save.

1981
01:40:35,340 --> 01:40:39,020
And that group was made up of administrative

1982
01:40:39,020 --> 01:40:41,820
and operations, all work groups were represented

1983
01:40:41,820 --> 01:40:42,660
to go through that.

1984
01:40:42,660 --> 01:40:45,380
And that purpose statement is what resonated.

1985
01:40:48,140 --> 01:40:49,700
So we're seeing that.

1986
01:40:49,700 --> 01:40:53,780
And then under the cultural competency side of things,

1987
01:40:53,780 --> 01:40:56,580
we've brought in that outward inclusion,

1988
01:40:56,580 --> 01:40:58,180
we've done Leadership Academy.

1989
01:40:58,180 --> 01:41:02,900
There's other opportunities to provide executive coaching

1990
01:41:02,900 --> 01:41:04,380
and other things like that as well

1991
01:41:04,380 --> 01:41:06,780
to help build on those things.

1992
01:41:06,780 --> 01:41:11,780
One of the other guys that I went on the expedition with

1993
01:41:15,620 --> 01:41:18,460
works down at the National Medal of Honor Museum

1994
01:41:18,460 --> 01:41:23,060
and he teaches a program called Training Mission Alignment

1995
01:41:23,060 --> 01:41:26,060
and then Leading in Mission Alignment.

1996
01:41:26,060 --> 01:41:28,380
And so there's all these other ways

1997
01:41:28,380 --> 01:41:30,660
that we can kind of take all these what are,

1998
01:41:30,660 --> 01:41:35,260
I don't know, sometimes very maybe vague

1999
01:41:35,260 --> 01:41:38,300
or nebulous concepts and we can start to hone in

2000
01:41:38,300 --> 01:41:40,740
and figure out how to bring them all into alignment

2001
01:41:40,740 --> 01:41:43,580
so we can move ourselves in the same direction.

2002
01:41:43,580 --> 01:41:47,820
And then moving across onto our technical competency side,

2003
01:41:48,940 --> 01:41:52,820
we've started to develop our own internal office

2004
01:41:52,820 --> 01:41:54,680
or academies and all these other things

2005
01:41:54,680 --> 01:41:58,660
to hit both technical but then also focusing on

2006
01:41:58,660 --> 01:41:59,980
coaching and counseling

2007
01:41:59,980 --> 01:42:03,260
or all these other more difficult topics too.

2008
01:42:03,260 --> 01:42:06,780
So I think all that to say,

2009
01:42:06,780 --> 01:42:10,620
looking at watching what Anthony Castro's retired BC

2010
01:42:10,620 --> 01:42:14,220
out of Sac Metro with trainfirefighters.com,

2011
01:42:15,700 --> 01:42:19,860
you see that he's teaching, providing a lot of programs

2012
01:42:19,860 --> 01:42:23,140
and we actually are working through his commanding

2013
01:42:23,140 --> 01:42:25,980
the Command the Chaos program

2014
01:42:25,980 --> 01:42:29,820
for all of our company officers and chief officers

2015
01:42:29,820 --> 01:42:31,780
are working through that program,

2016
01:42:31,780 --> 01:42:32,820
Calming the Chaos,

2017
01:42:32,820 --> 01:42:36,180
Mastering Fire Ground Command is that program.

2018
01:42:36,180 --> 01:42:38,620
But he also does stuff for promotionals

2019
01:42:38,620 --> 01:42:40,320
and just watching what he's doing

2020
01:42:40,320 --> 01:42:44,260
and having sat through one of his seminars in the past,

2021
01:42:44,260 --> 01:42:49,260
he's focusing on, we've got to train people to do the job,

2022
01:42:49,380 --> 01:42:51,580
not to pass the test.

2023
01:42:51,580 --> 01:42:54,940
But that's a very challenging mindset to get over.

2024
01:42:55,780 --> 01:42:58,980
And I've scratched my head a lot trying to figure out,

2025
01:42:58,980 --> 01:43:02,780
how do you get the mindset to shift from,

2026
01:43:02,780 --> 01:43:05,340
oh, we're just checking boxes by doing this academy

2027
01:43:05,340 --> 01:43:08,460
to know we're trying to prepare you for the job,

2028
01:43:08,460 --> 01:43:10,700
prepare you for the role.

2029
01:43:10,700 --> 01:43:12,100
And while doing that,

2030
01:43:15,340 --> 01:43:17,920
it's specific to our organization

2031
01:43:17,920 --> 01:43:22,920
and it also meets the intent of the NFPA standards

2032
01:43:24,000 --> 01:43:26,200
and whatnot, but somewhere in there,

2033
01:43:26,200 --> 01:43:29,860
it's really hard to connect that because it always feels

2034
01:43:29,860 --> 01:43:33,240
like it comes across as over just checking boxes.

2035
01:43:33,240 --> 01:43:35,040
It's like, no.

2036
01:43:35,040 --> 01:43:40,040
So I hope that answered some of your question.

2037
01:43:40,240 --> 01:43:42,280
No, it did because I mean, there is a disconnect

2038
01:43:42,280 --> 01:43:44,440
and you talked a minute ago about some of the resources

2039
01:43:44,440 --> 01:43:46,000
that you found and there's Echelon Front

2040
01:43:46,000 --> 01:43:49,760
and there's all these other great leadership organizations.

2041
01:43:49,760 --> 01:43:52,240
Another thing you talked about mission statement

2042
01:43:52,240 --> 01:43:54,520
and again, four departments, four,

2043
01:43:54,520 --> 01:43:56,600
that means four cities or counties,

2044
01:43:56,600 --> 01:43:59,600
four things that I've been told you need to learn.

2045
01:43:59,600 --> 01:44:03,520
We will strive to uphold the highest level

2046
01:44:03,520 --> 01:44:06,240
of professionalism and badgers and squirrels

2047
01:44:06,240 --> 01:44:08,960
and whatever random words they put into their mission statement

2048
01:44:08,960 --> 01:44:10,520
that no one fucking remembers.

2049
01:44:11,360 --> 01:44:14,120
And it doesn't act, it's a kind of a bullshit term

2050
01:44:14,120 --> 01:44:16,040
because there's no mission behind it.

2051
01:44:16,040 --> 01:44:20,160
A mission has a beginning, an end

2052
01:44:20,160 --> 01:44:23,140
and then the roadmap to how do you get there?

2053
01:44:23,140 --> 01:44:25,720
So for example, I've never been in a fire department

2054
01:44:25,720 --> 01:44:29,920
that says, our mission is to reduce the amount

2055
01:44:29,920 --> 01:44:33,480
of obesity related deaths, reduce the amount of fires,

2056
01:44:33,480 --> 01:44:35,820
the car crash, whatever it is.

2057
01:44:35,820 --> 01:44:37,920
And of course, I'm not talking about fire departments

2058
01:44:37,920 --> 01:44:39,760
have to redesign roads or whatever,

2059
01:44:39,760 --> 01:44:44,440
but what are we doing to move the needle

2060
01:44:44,440 --> 01:44:46,500
on what we're responding to?

2061
01:44:46,500 --> 01:44:49,440
And I had, I think it was with Marine, I had a while ago

2062
01:44:49,440 --> 01:44:51,920
and I remember he was so frustrated

2063
01:44:51,920 --> 01:44:55,280
thinking back to being in Afghanistan

2064
01:44:55,280 --> 01:44:58,000
because he was like, we just showed up every day,

2065
01:44:58,000 --> 01:45:01,640
loaded up into the Humvee, drove down a road,

2066
01:45:01,640 --> 01:45:04,240
if we made it home that night, we went to sleep,

2067
01:45:04,240 --> 01:45:06,500
woke up the next day, drove down the road

2068
01:45:06,500 --> 01:45:08,960
and he said, we never felt like there was a sense

2069
01:45:08,960 --> 01:45:10,880
of a mission and I was like, God,

2070
01:45:10,880 --> 01:45:12,600
that is just like the fire service.

2071
01:45:12,600 --> 01:45:14,120
What do you do at seven in the morning?

2072
01:45:14,120 --> 01:45:15,120
You just show up.

2073
01:45:16,240 --> 01:45:18,400
When you don't look back and go, man, we are

2074
01:45:18,400 --> 01:45:20,960
in a much better place than a year ago.

2075
01:45:20,960 --> 01:45:25,000
And so I think that's a huge, again, layman observation

2076
01:45:25,000 --> 01:45:27,040
because I was never in a quote unquote

2077
01:45:27,040 --> 01:45:28,520
official leadership position,

2078
01:45:28,520 --> 01:45:31,040
but I've never worked for a department,

2079
01:45:31,040 --> 01:45:33,640
I've worked for four and volunteered for a fifth

2080
01:45:33,640 --> 01:45:36,640
for a heartbeat where I've actually understood

2081
01:45:36,640 --> 01:45:37,920
what the mission was.

2082
01:45:37,920 --> 01:45:39,200
What are we trying to do?

2083
01:45:39,200 --> 01:45:44,200
How are we trying to improve life safety,

2084
01:45:44,720 --> 01:45:48,320
improve the way that we even brand ourselves to the public,

2085
01:45:48,320 --> 01:45:50,220
improve relationships with the public.

2086
01:45:50,220 --> 01:45:52,460
It was just, yes, there's a plaque on the wall,

2087
01:45:52,460 --> 01:45:55,220
but ultimately just show up at seven

2088
01:45:55,220 --> 01:45:56,720
and just run your damn calls.

2089
01:45:57,680 --> 01:45:59,120
Yeah.

2090
01:45:59,120 --> 01:46:01,720
Man, there's a lot there, sharing that

2091
01:46:01,720 --> 01:46:06,720
and one of the opportunities I had in this journey

2092
01:46:09,840 --> 01:46:13,920
was actually went down and I'm so thankful

2093
01:46:13,920 --> 01:46:17,840
that Toyo Tires was willing to allow me to do this

2094
01:46:17,840 --> 01:46:19,520
to the CEO, Mike Gravers.

2095
01:46:19,520 --> 01:46:24,440
I'm very grateful, but I wanted to see

2096
01:46:24,440 --> 01:46:27,360
what an in-person leadership academy looked like.

2097
01:46:27,360 --> 01:46:30,200
So I reached out to Rob Nielsen

2098
01:46:30,200 --> 01:46:32,960
and it was just this, sometimes I get these crazy ideas

2099
01:46:32,960 --> 01:46:36,040
and then I just will just reach out

2100
01:46:36,040 --> 01:46:39,520
and then I go through the whole process of,

2101
01:46:39,520 --> 01:46:41,400
is it gonna be a yes or is it gonna be no, blah, blah.

2102
01:46:41,400 --> 01:46:44,520
Anyway, long story short, I ended up having the opportunity

2103
01:46:44,520 --> 01:46:49,520
to go down and attend a in-person leadership academy session

2104
01:46:51,000 --> 01:46:53,360
at Toyo Tires headquarters.

2105
01:46:53,360 --> 01:46:56,680
And Toyo has been working with All American

2106
01:46:56,680 --> 01:46:59,520
and what really stood out to me

2107
01:46:59,520 --> 01:47:01,920
and it really took a lot of the books.

2108
01:47:01,920 --> 01:47:06,120
So one of the books that the leadership academy follows

2109
01:47:06,120 --> 01:47:11,120
is legacy and it's about the history of the all blacks

2110
01:47:12,160 --> 01:47:15,740
and they talk about having rituals and artifacts

2111
01:47:15,740 --> 01:47:16,960
and all these different things.

2112
01:47:16,960 --> 01:47:21,680
And so I went to this leadership academy session

2113
01:47:21,680 --> 01:47:24,560
but it started out with one of the quarterly meetings

2114
01:47:24,560 --> 01:47:26,440
and they started out the meeting

2115
01:47:26,440 --> 01:47:29,440
with what is our purpose statement

2116
01:47:29,440 --> 01:47:32,040
and I've only been to Toyo once

2117
01:47:32,040 --> 01:47:35,820
but I've been able to interact with some of their employees

2118
01:47:35,820 --> 01:47:37,560
since and have built some relationships

2119
01:47:37,560 --> 01:47:39,560
but they start out, what's our purpose?

2120
01:47:39,560 --> 01:47:41,780
We build tires people love.

2121
01:47:41,780 --> 01:47:44,440
And here I am like, I don't work at Toyo

2122
01:47:44,440 --> 01:47:48,200
but I know their purpose statement

2123
01:47:48,200 --> 01:47:51,400
and they talk about their,

2124
01:47:51,400 --> 01:47:52,720
and then they go through their values

2125
01:47:52,720 --> 01:47:54,200
and I don't remember all their values

2126
01:47:54,200 --> 01:47:57,120
but in that particular moment,

2127
01:47:57,120 --> 01:48:00,720
they took a time to recognize and to call out and say,

2128
01:48:00,720 --> 01:48:03,320
does anybody wanna share an example

2129
01:48:03,320 --> 01:48:06,280
of somebody living into our values

2130
01:48:06,280 --> 01:48:07,960
over the last month or quarter

2131
01:48:07,960 --> 01:48:10,560
or whatever that timeframe was?

2132
01:48:10,560 --> 01:48:14,800
And so someone said, yes, I wanna recognize Wendy's team

2133
01:48:14,800 --> 01:48:17,000
for the value of tenacity.

2134
01:48:17,000 --> 01:48:20,720
And so they talked about all of the reasons why

2135
01:48:20,720 --> 01:48:24,880
and how that team lived into tenacity.

2136
01:48:24,880 --> 01:48:27,840
And I thought, man, this is so awesome.

2137
01:48:27,840 --> 01:48:32,840
I'm at a place that is truly living into

2138
01:48:33,320 --> 01:48:36,320
what in a lot of places is just bullshit on the wall.

2139
01:48:36,320 --> 01:48:37,960
Like you said, it's just this piece of paper,

2140
01:48:37,960 --> 01:48:38,880
it's just bullshit.

2141
01:48:40,280 --> 01:48:44,080
But they're actually attempting and being intentional

2142
01:48:44,080 --> 01:48:47,160
to create these spaces and create these opportunities

2143
01:48:47,160 --> 01:48:50,040
to come together, to hear the purpose statement,

2144
01:48:51,520 --> 01:48:52,800
to hear the values

2145
01:48:52,800 --> 01:48:55,480
and then also to share the positives

2146
01:48:55,480 --> 01:48:57,600
of people living into those values.

2147
01:48:58,720 --> 01:49:00,240
And so we went through all that

2148
01:49:00,240 --> 01:49:05,040
and then it's able to get a little notebook

2149
01:49:05,040 --> 01:49:09,160
that actually has, it's nice little notebook

2150
01:49:09,160 --> 01:49:11,320
and it's got their purpose statement in

2151
01:49:11,320 --> 01:49:16,320
and then every page that you turn has their values on it.

2152
01:49:16,480 --> 01:49:20,400
So you just can't get away from seeing what the values are.

2153
01:49:20,400 --> 01:49:23,560
And what's really cool, and that's an artifact now,

2154
01:49:23,560 --> 01:49:27,200
that's something that's there, that's memorable.

2155
01:49:27,200 --> 01:49:30,080
All of their people that I saw there,

2156
01:49:30,080 --> 01:49:34,120
they're still, they didn't have a uniform necessarily,

2157
01:49:34,120 --> 01:49:36,680
but everybody was wearing logoed attire.

2158
01:49:36,680 --> 01:49:41,080
So you knew that they worked for Toyo.

2159
01:49:41,080 --> 01:49:44,400
And so it's really cool to now see some of those things

2160
01:49:44,400 --> 01:49:49,400
showing up in our organization where our values of teams

2161
01:49:49,400 --> 01:49:52,560
trust, empowerment, accountability, mindset and service

2162
01:49:52,560 --> 01:49:54,880
are stamped everywhere.

2163
01:49:54,880 --> 01:49:58,080
And the challenge coin, the new challenge coin

2164
01:49:58,080 --> 01:50:00,480
has our values on it.

2165
01:50:00,480 --> 01:50:03,600
And those values were reaffirmed in that ethos workshop.

2166
01:50:03,600 --> 01:50:08,600
And it was so cool to see after all the work

2167
01:50:09,440 --> 01:50:11,200
that our Fire Chief had gone through

2168
01:50:11,200 --> 01:50:13,880
to establish those to begin with,

2169
01:50:13,880 --> 01:50:16,200
to then be okay to let them go

2170
01:50:16,200 --> 01:50:20,200
and be okay with the people rewriting them if needed.

2171
01:50:20,200 --> 01:50:23,400
And so it's been really exciting to just see

2172
01:50:23,400 --> 01:50:28,400
how we are attempting to be intentional

2173
01:50:28,400 --> 01:50:32,040
to come into alignment and then live out the values

2174
01:50:32,040 --> 01:50:33,680
that are on the piece of paper.

2175
01:50:34,520 --> 01:50:35,920
And then we went a little bit further

2176
01:50:35,920 --> 01:50:39,680
and just started to add little bullet points

2177
01:50:39,680 --> 01:50:41,680
that are some of the behaviors

2178
01:50:41,680 --> 01:50:45,160
that would fall under our rules.

2179
01:50:45,160 --> 01:50:48,320
And so as you're talking about the mission,

2180
01:50:48,320 --> 01:50:51,160
the mission with the Marine, it popped into my mind

2181
01:50:51,160 --> 01:50:55,160
about one of the little bullet statements

2182
01:50:55,160 --> 01:50:58,840
and it's under mindset is we are mission ready.

2183
01:50:59,800 --> 01:51:02,200
And I remember this conversation happening

2184
01:51:02,200 --> 01:51:04,960
amongst one of our administrative groups

2185
01:51:04,960 --> 01:51:06,440
where someone had said,

2186
01:51:06,440 --> 01:51:10,440
yeah, I'm not sure that mission ready really fits.

2187
01:51:10,440 --> 01:51:12,800
Like it was definitely leaning more towards

2188
01:51:12,800 --> 01:51:14,160
it was the mission ready.

2189
01:51:14,160 --> 01:51:18,160
Leaning more towards it was the mission of the fire service

2190
01:51:18,160 --> 01:51:21,880
to go out and save lives and protect property and whatnot.

2191
01:51:21,880 --> 01:51:24,720
And then, so there was a discussion going on.

2192
01:51:24,720 --> 01:51:26,480
This is a room full of 70 people.

2193
01:51:26,480 --> 01:51:28,120
And then from across the room,

2194
01:51:29,160 --> 01:51:30,840
one of our other administrative folks

2195
01:51:30,840 --> 01:51:33,440
who happens to work for this other individual said,

2196
01:51:34,560 --> 01:51:36,600
no, I get it.

2197
01:51:36,600 --> 01:51:39,920
In my role, in my administrative role,

2198
01:51:39,920 --> 01:51:43,880
what mission ready means to me is that,

2199
01:51:43,880 --> 01:51:45,840
I'm coming to work well rested,

2200
01:51:45,840 --> 01:51:49,760
my laptop is ready to go, it's charged up.

2201
01:51:49,760 --> 01:51:53,480
Like I know that my mission is to ensure that,

2202
01:51:53,480 --> 01:51:58,120
my job is done well so that it feeds into supporting

2203
01:51:58,120 --> 01:51:59,560
our overall purpose.

2204
01:51:59,560 --> 01:52:02,200
And after that brief exchange, it was like,

2205
01:52:02,200 --> 01:52:03,960
okay, you're right, it stays.

2206
01:52:03,960 --> 01:52:08,360
And so it was just really cool to see how that process

2207
01:52:08,360 --> 01:52:12,920
really connected our folks both operationally

2208
01:52:12,920 --> 01:52:16,560
and administratively to our purpose and our values.

2209
01:52:16,560 --> 01:52:19,480
And we can start to see what that stuff looks like.

2210
01:52:21,080 --> 01:52:24,080
So you mentioned about being in the training department

2211
01:52:24,080 --> 01:52:26,600
before, being a little bit too,

2212
01:52:26,600 --> 01:52:28,640
whatever adjective you wanna use,

2213
01:52:28,640 --> 01:52:30,800
finding yourself circling around again.

2214
01:52:32,240 --> 01:52:35,560
What would you now advise people as far as,

2215
01:52:35,560 --> 01:52:37,160
who are in a training department,

2216
01:52:37,160 --> 01:52:39,840
who are about to enter a training department,

2217
01:52:39,840 --> 01:52:44,840
the way that you would see the kind of dynamic now in 2024?

2218
01:52:49,120 --> 01:52:53,920
I would say go in and learn history.

2219
01:52:55,600 --> 01:52:58,600
You know, and that spool up period might be pretty short,

2220
01:52:58,600 --> 01:53:00,360
but go in and just try to observe,

2221
01:53:00,360 --> 01:53:05,360
get to understand what the history is,

2222
01:53:05,720 --> 01:53:08,320
what work has already been done,

2223
01:53:08,320 --> 01:53:13,120
what are some of the topics or what's worked,

2224
01:53:13,120 --> 01:53:17,120
what hasn't worked, and really kind of unpack those things.

2225
01:53:19,920 --> 01:53:21,560
And then one of the questions

2226
01:53:23,440 --> 01:53:25,920
I would probably ask myself is,

2227
01:53:25,920 --> 01:53:30,920
what is different now that lends this idea to be successful,

2228
01:53:32,240 --> 01:53:35,480
especially if it's an idea that's a recycling?

2229
01:53:35,480 --> 01:53:40,360
I think when I went into training the first time,

2230
01:53:40,360 --> 01:53:45,120
I was coming off the line and I was a good idea guy

2231
01:53:45,120 --> 01:53:48,160
from the kitchen table and the fire station,

2232
01:53:48,160 --> 01:53:50,920
we have all the answers, we know how it should be done.

2233
01:53:50,920 --> 01:53:52,240
And so we're going through this time

2234
01:53:52,240 --> 01:53:56,720
where we didn't have a consistent academy

2235
01:53:56,720 --> 01:54:00,640
and we were going to hire back somebody,

2236
01:54:00,640 --> 01:54:02,120
a retired person or whatever.

2237
01:54:02,120 --> 01:54:05,720
And so of course I thought that would be as most firefighters

2238
01:54:05,720 --> 01:54:08,120
would and so I went down, marched down

2239
01:54:08,120 --> 01:54:11,440
to that training chief's office one day

2240
01:54:11,440 --> 01:54:14,080
and wanted to share all my good ideas.

2241
01:54:14,080 --> 01:54:19,080
And what I didn't know, I found out later in that meeting

2242
01:54:19,800 --> 01:54:24,360
after he, when I went in and I was sharing all my good ideas

2243
01:54:24,360 --> 01:54:27,280
and what I'm willing to do to help the process and whatnot.

2244
01:54:27,280 --> 01:54:29,920
And I'm really close with this individual,

2245
01:54:29,920 --> 01:54:32,000
we're still really good friends today,

2246
01:54:32,000 --> 01:54:34,840
but he turns and he stands up from his desk

2247
01:54:34,840 --> 01:54:37,280
and he's about as red as you can be.

2248
01:54:37,280 --> 01:54:42,280
And he says, what the fuck do you want me to do, man?

2249
01:54:42,560 --> 01:54:46,800
I mean, shit, they only gave me $10,000.

2250
01:54:46,800 --> 01:54:50,200
So, you know, I feel about a millimeter tall

2251
01:54:50,200 --> 01:54:51,560
because I realized right then and there,

2252
01:54:51,560 --> 01:54:53,040
I don't have a whole story.

2253
01:54:53,880 --> 01:54:55,680
You know, I just see the outcome

2254
01:54:55,680 --> 01:54:58,840
and there's so many decisions and things that are made

2255
01:54:58,840 --> 01:55:01,840
that are so far outside of my purview, I've got no idea.

2256
01:55:01,840 --> 01:55:04,800
And we hugged it out, worked it out, whatever.

2257
01:55:04,800 --> 01:55:07,840
And then a few weeks, a few months later,

2258
01:55:07,840 --> 01:55:09,160
that was my opportunity.

2259
01:55:09,160 --> 01:55:11,280
Like we opened up for an academy coordinator

2260
01:55:11,280 --> 01:55:16,280
and that was my opportunity to step up or shut up.

2261
01:55:16,440 --> 01:55:17,880
Like if I've got all the good ideas

2262
01:55:17,880 --> 01:55:19,520
and I gotta go on there and do it.

2263
01:55:19,520 --> 01:55:22,960
But so I came in like thinking, okay, I got this idea.

2264
01:55:22,960 --> 01:55:26,680
This is what my assignment is to build this, it's that

2265
01:55:26,680 --> 01:55:27,520
and the other thing.

2266
01:55:27,520 --> 01:55:32,520
So, but I didn't stop to really kind of learn kind of the,

2267
01:55:34,760 --> 01:55:37,780
call it the political lay of the land.

2268
01:55:39,680 --> 01:55:43,940
And so I just did what I thought was right.

2269
01:55:45,680 --> 01:55:48,760
And so that's how I would advise people,

2270
01:55:48,760 --> 01:55:50,560
let's go figure out the lay of the land,

2271
01:55:50,560 --> 01:55:53,800
go learn what's been done before, what worked,

2272
01:55:53,800 --> 01:55:54,640
what didn't work.

2273
01:55:54,640 --> 01:55:57,280
If you wanna recycle an idea or try again,

2274
01:55:57,280 --> 01:55:59,240
just ask like, what's different now?

2275
01:55:59,240 --> 01:56:00,840
Has administration changed?

2276
01:56:00,840 --> 01:56:01,920
Does the mindset change?

2277
01:56:01,920 --> 01:56:06,160
Or there's still people in positions now that were then,

2278
01:56:06,160 --> 01:56:07,840
like all those things are gonna factor

2279
01:56:07,840 --> 01:56:09,460
into what you can and can't do.

2280
01:56:10,480 --> 01:56:13,820
And so, yeah, that's what comes to mind.

2281
01:56:15,200 --> 01:56:16,040
Brilliant.

2282
01:56:16,040 --> 01:56:19,000
Well, I wanna put one more kind of concept to you

2283
01:56:19,000 --> 01:56:20,840
and then we'll go to some closing questions.

2284
01:56:20,840 --> 01:56:22,000
I know that it's something that you wanted

2285
01:56:22,000 --> 01:56:23,720
to talk about as well.

2286
01:56:23,720 --> 01:56:27,480
So as anyone who's listened to more than basically

2287
01:56:27,480 --> 01:56:28,480
one episode of this show,

2288
01:56:28,480 --> 01:56:30,120
they'll know I'm a little bit passionate

2289
01:56:30,120 --> 01:56:32,000
about the work week and bringing it down

2290
01:56:32,000 --> 01:56:36,040
because of the fact that it's behind all of the disease

2291
01:56:36,040 --> 01:56:39,080
and death pretty much a huge contributing factor.

2292
01:56:39,080 --> 01:56:41,540
So without loading the question at all,

2293
01:56:41,540 --> 01:56:45,440
what is your perspective of the American Firefighter

2294
01:56:45,440 --> 01:56:47,820
work week and what are your thoughts

2295
01:56:47,820 --> 01:56:49,720
on changing it if at all?

2296
01:56:49,720 --> 01:56:54,060
Man, it is a loaded question.

2297
01:56:54,060 --> 01:56:59,060
And so I've worked, in my career I've worked the 24 48,

2298
01:56:59,380 --> 01:57:01,700
I've worked three 12s,

2299
01:57:01,700 --> 01:57:06,460
and now I've been on a 40 hour work week for,

2300
01:57:08,100 --> 01:57:12,500
if you put it all together, probably about six years,

2301
01:57:12,500 --> 01:57:16,020
but different because it's four 10s versus,

2302
01:57:16,020 --> 01:57:18,100
like a 24 72 or whatnot.

2303
01:57:18,100 --> 01:57:23,100
But what I'll say from my own lived experience

2304
01:57:23,180 --> 01:57:27,020
in and you probably asked, Aubrey, my family this too,

2305
01:57:27,020 --> 01:57:32,020
is I didn't know how much kind of that chronic sleep

2306
01:57:35,780 --> 01:57:38,880
deprivation or the shift work cycle was affecting me

2307
01:57:40,020 --> 01:57:43,680
until I got off of it and then my body shifted.

2308
01:57:43,680 --> 01:57:48,680
And so having now being on a more set schedule,

2309
01:57:51,240 --> 01:57:53,760
like I have a very, I don't wanna say strict,

2310
01:57:53,760 --> 01:57:58,760
but I have a routine and I feel better overall.

2311
01:58:01,800 --> 01:58:05,200
I'm probably in the best health and fitness

2312
01:58:05,200 --> 01:58:06,900
that I've ever been in in my life.

2313
01:58:06,900 --> 01:58:11,900
I don't find myself as irritated or short fused now

2314
01:58:15,400 --> 01:58:18,200
as I did while working shift work.

2315
01:58:19,240 --> 01:58:22,680
One of the things towards the end there is,

2316
01:58:25,480 --> 01:58:30,480
and we were at a one on two off or 24 48

2317
01:58:31,560 --> 01:58:33,600
and we had Kelly days,

2318
01:58:33,600 --> 01:58:36,160
I wouldn't work over my Kelly day break.

2319
01:58:36,160 --> 01:58:39,160
That was kind of a personal rule that I put in place.

2320
01:58:39,160 --> 01:58:42,120
And then, and I also recognize,

2321
01:58:42,120 --> 01:58:47,120
our life choices have been such and Aubrey works.

2322
01:58:47,320 --> 01:58:52,320
And so we have the ability that over time is not something

2323
01:58:53,040 --> 01:58:55,320
that we've ever lived off of.

2324
01:58:56,160 --> 01:58:59,400
So that was a personal choice that we made.

2325
01:58:59,400 --> 01:59:02,800
And yes, what I worked some and yeah, of course.

2326
01:59:02,800 --> 01:59:07,800
But I also came from a family business

2327
01:59:08,100 --> 01:59:10,100
where we worked all the time.

2328
01:59:10,100 --> 01:59:12,980
And I still fight that now in a 40 hour job,

2329
01:59:12,980 --> 01:59:15,420
I probably fight that worse now than I do.

2330
01:59:15,420 --> 01:59:20,420
But so I would use those breaks to get rested

2331
01:59:20,760 --> 01:59:24,120
and recovered and go on trips and decompress.

2332
01:59:26,020 --> 01:59:29,020
And so it's just interesting now to think back

2333
01:59:29,020 --> 01:59:31,100
or even just to listen to the conversations

2334
01:59:31,100 --> 01:59:34,980
of there's so much information that you're putting out there

2335
01:59:34,980 --> 01:59:39,540
about 24 72 and we a year ago,

2336
01:59:39,540 --> 01:59:41,620
yeah, a little over a year ago,

2337
01:59:41,620 --> 01:59:45,580
we negotiated a new schedule D shift,

2338
01:59:45,580 --> 01:59:50,160
but we went to one, two, one, four.

2339
01:59:51,460 --> 01:59:52,940
And now if we want to change that,

2340
01:59:52,940 --> 01:59:54,820
we got to open up the contract and bargain

2341
01:59:54,820 --> 01:59:56,480
to change it to something else.

2342
01:59:56,480 --> 02:00:01,480
But we have dynamic work days or the debit days.

2343
02:00:01,500 --> 02:00:04,540
And so what always fascinated me with a schedule

2344
02:00:04,540 --> 02:00:06,380
and thinking about scheduling changes

2345
02:00:06,380 --> 02:00:10,000
was there's a schedule that's on paper.

2346
02:00:10,000 --> 02:00:14,220
And then there's the schedule that we actually work.

2347
02:00:14,220 --> 02:00:17,860
And when we were 24 48 with Kelly's,

2348
02:00:17,860 --> 02:00:22,860
I for the most part, actually worked at 24 48 with Kelly's

2349
02:00:22,860 --> 02:00:27,640
because I didn't work a ton of overtime

2350
02:00:27,640 --> 02:00:29,200
or these other things.

2351
02:00:30,600 --> 02:00:33,200
And so sometimes I'm like,

2352
02:00:33,200 --> 02:00:35,680
well, what schedule are we actually working?

2353
02:00:35,680 --> 02:00:39,000
Are you actually working a 48 24 48 24?

2354
02:00:39,000 --> 02:00:42,680
Are you actually working 24 48?

2355
02:00:42,680 --> 02:00:47,600
And so yeah, it's just interesting

2356
02:00:47,600 --> 02:00:50,400
because I've read some of the research and you know,

2357
02:00:50,400 --> 02:00:53,640
obviously I've been listening to your show for a long time,

2358
02:00:53,640 --> 02:00:57,960
but it's funny to see out there the worst schedule,

2359
02:00:57,960 --> 02:01:00,760
we can work as though one on one off, one on one off,

2360
02:01:00,760 --> 02:01:02,560
one on four off.

2361
02:01:02,560 --> 02:01:06,560
The best schedule is 24 72,

2362
02:01:06,560 --> 02:01:09,760
but then we go and choose these other schedules

2363
02:01:09,760 --> 02:01:13,760
or we just try to compress it like the 48 96,

2364
02:01:13,760 --> 02:01:16,560
which then you probably are ending up working

2365
02:01:16,560 --> 02:01:18,360
something else.

2366
02:01:18,360 --> 02:01:23,360
Something else or a one that there's a few departments

2367
02:01:24,640 --> 02:01:29,640
in our area that are doing is this 1323 schedule.

2368
02:01:32,320 --> 02:01:34,160
And so I don't know,

2369
02:01:34,160 --> 02:01:37,360
it's just interesting to listen to the conversation

2370
02:01:37,360 --> 02:01:41,440
at one moment where we'll say we need more rest

2371
02:01:41,440 --> 02:01:43,480
and we need this and we need that.

2372
02:01:43,480 --> 02:01:46,400
But then if you actually looked into somebody's calendar,

2373
02:01:46,400 --> 02:01:47,640
is that actually what they're working

2374
02:01:47,640 --> 02:01:51,160
or was there some other motivation behind a schedule change?

2375
02:01:51,160 --> 02:01:53,800
So it's just interesting.

2376
02:01:55,560 --> 02:01:59,080
So it'll be interesting to see how long term

2377
02:01:59,080 --> 02:02:00,120
what the fire service does,

2378
02:02:00,120 --> 02:02:04,380
but in depth save the for us, for me,

2379
02:02:05,520 --> 02:02:09,720
I see the health impacts that changes both mentally,

2380
02:02:09,720 --> 02:02:12,400
physically with working a, you know,

2381
02:02:12,400 --> 02:02:14,540
410 schedule or 40 hour schedule.

2382
02:02:14,540 --> 02:02:17,620
And it's there's a lot of benefits,

2383
02:02:17,620 --> 02:02:22,620
but I also know there's this weird like,

2384
02:02:23,100 --> 02:02:26,300
oh no, I can never see myself working, you know,

2385
02:02:26,300 --> 02:02:27,200
four days a week.

2386
02:02:27,200 --> 02:02:29,840
Oh my gosh, it's this worst, the worst thing ever.

2387
02:02:30,860 --> 02:02:33,180
But I don't know, sometimes I think we're just,

2388
02:02:33,180 --> 02:02:37,780
we can be afraid of change and we don't know how good it is

2389
02:02:37,780 --> 02:02:42,740
until we actually shift and let our bodies reset.

2390
02:02:42,740 --> 02:02:44,940
But yeah.

2391
02:02:46,380 --> 02:02:48,340
Well, it's interesting because you on your notes

2392
02:02:48,340 --> 02:02:53,340
that you sent me that one with a dynamic Kelly days

2393
02:02:53,380 --> 02:02:57,620
or the work days still ends up being a 52.8 hour work week.

2394
02:02:57,620 --> 02:03:00,100
So this is the conversation that, you know,

2395
02:03:01,100 --> 02:03:04,260
I've had a lot where I've used the analogy of a Rubik's cube

2396
02:03:04,260 --> 02:03:05,900
and I'm probably told you this, you know,

2397
02:03:05,900 --> 02:03:10,020
we talk about the cube and we spin the colors.

2398
02:03:10,020 --> 02:03:13,380
And so, oh, not 24, 48, let's do a 48, 96

2399
02:03:13,380 --> 02:03:15,780
or the Anaheim schedule one on one off four times

2400
02:03:15,780 --> 02:03:19,740
and then a four or six, but it's all a 56 hour work week.

2401
02:03:19,740 --> 02:03:23,260
And there's no discussion on why is the cube so fucking big?

2402
02:03:23,260 --> 02:03:25,220
Let's make the whole cube smaller.

2403
02:03:25,220 --> 02:03:28,100
So I think this whole smoke a mirror thing with,

2404
02:03:28,100 --> 02:03:30,920
you know, it's like the cup game in New York, you know,

2405
02:03:30,920 --> 02:03:31,760
where's the chip?

2406
02:03:32,660 --> 02:03:34,740
And so, you know, that's the basal thing.

2407
02:03:34,740 --> 02:03:38,140
And then, then there's going to be this automatic

2408
02:03:38,140 --> 02:03:41,420
internal monologue of, oh, you know, I'm not working less

2409
02:03:41,420 --> 02:03:42,700
or, oh, they're going to cut my wages

2410
02:03:42,700 --> 02:03:45,160
or all the other complete bullshit, you know,

2411
02:03:45,160 --> 02:03:47,580
urban legends around this topic.

2412
02:03:47,580 --> 02:03:49,260
And then you have to frame it just very simply,

2413
02:03:49,260 --> 02:03:51,980
the people that make these decisions about your jobs

2414
02:03:51,980 --> 02:03:53,380
work 40 hours a week.

2415
02:03:53,380 --> 02:03:56,540
Why do you not feel that you and your family deserve you

2416
02:03:56,540 --> 02:03:59,260
to be home the same amount of time that they are?

2417
02:03:59,260 --> 02:04:01,300
That's all it boils down to.

2418
02:04:01,300 --> 02:04:04,660
We devolved from when we used to sit around smoking cigars,

2419
02:04:04,660 --> 02:04:08,780
petting the Dalmatian and waiting for a fire singular.

2420
02:04:08,780 --> 02:04:11,460
Now we are Jack of all trades, master of none,

2421
02:04:11,460 --> 02:04:15,260
running numerous calls every 24, up most of the night.

2422
02:04:15,260 --> 02:04:17,840
And if not still sleeping with one eye open,

2423
02:04:17,840 --> 02:04:20,960
arguably we should be working less than the office worker.

2424
02:04:20,960 --> 02:04:22,540
But for the love of God,

2425
02:04:22,540 --> 02:04:25,140
at least put our fire department back to the same

2426
02:04:25,140 --> 02:04:26,100
as the office work.

2427
02:04:27,240 --> 02:04:31,780
Yeah, you know, it's, you mentioned that I was just sharing

2428
02:04:31,780 --> 02:04:34,060
with one of my office mates the other day,

2429
02:04:34,060 --> 02:04:38,380
how I had a superstition when I was on shift work

2430
02:04:38,380 --> 02:04:41,180
and I wouldn't go to bed before midnight

2431
02:04:42,780 --> 02:04:45,900
because I knew if I went to bed before midnight,

2432
02:04:46,980 --> 02:04:49,180
we'd be getting up at night.

2433
02:04:49,180 --> 02:04:53,460
And so yeah, I would stay up.

2434
02:04:53,460 --> 02:04:57,060
And actually part of how I would operate

2435
02:04:57,060 --> 02:05:01,100
and is during the day when the crew is awake,

2436
02:05:01,100 --> 02:05:04,340
that was my opportunity to be with the crew

2437
02:05:04,340 --> 02:05:06,420
as officer build those relationships.

2438
02:05:06,420 --> 02:05:11,420
And then once the crew went to bed,

2439
02:05:11,660 --> 02:05:13,460
that was my time to do all the quote,

2440
02:05:13,460 --> 02:05:18,340
officer stuff, paperwork or whatever we had.

2441
02:05:18,340 --> 02:05:20,580
And so I would do that after, you know,

2442
02:05:20,580 --> 02:05:23,200
everybody went to bed and then I would stay up.

2443
02:05:23,200 --> 02:05:24,540
And you know, looking back,

2444
02:05:24,540 --> 02:05:26,620
a lot of it was because like you just said,

2445
02:05:27,660 --> 02:05:30,460
we don't know when that tones are gonna go off

2446
02:05:30,460 --> 02:05:33,020
or what could be the worst call ever

2447
02:05:33,020 --> 02:05:36,380
and push us to our limits.

2448
02:05:36,380 --> 02:05:41,380
And for me, I always felt behind the eight ball,

2449
02:05:43,700 --> 02:05:45,380
behind the power curve,

2450
02:05:45,380 --> 02:05:47,480
when I'm waking up from a dead sleep,

2451
02:05:48,660 --> 02:05:52,060
grabbing the pagers or phones off the nightstand,

2452
02:05:52,060 --> 02:05:55,060
trying to get dressed and fumble my way downstairs

2453
02:05:55,060 --> 02:05:57,500
to the rig and then have to get my mind ready for,

2454
02:05:57,500 --> 02:05:58,500
okay, what are we going on?

2455
02:05:58,500 --> 02:06:00,220
Where's people coming from?

2456
02:06:00,220 --> 02:06:01,140
Like, where's the hydrants?

2457
02:06:01,140 --> 02:06:03,700
All the navigating to the call, whatever it is.

2458
02:06:03,700 --> 02:06:06,940
So I always felt behind the power curve.

2459
02:06:06,940 --> 02:06:09,740
And so I would just stay up later

2460
02:06:09,740 --> 02:06:12,220
because I thought, okay, if I stay up later,

2461
02:06:12,220 --> 02:06:15,360
then that means I'm gonna hear the call come in.

2462
02:06:15,360 --> 02:06:17,500
And so that's me kind of engineering

2463
02:06:17,500 --> 02:06:22,500
or buying myself a little bit more processing time.

2464
02:06:22,580 --> 02:06:25,860
So, but then the challenge of that,

2465
02:06:25,860 --> 02:06:29,020
the sabotaging side of that is now I've shortened

2466
02:06:29,020 --> 02:06:31,220
how much I'm actually sleeping

2467
02:06:31,220 --> 02:06:34,420
because now I probably wasn't asleep till one

2468
02:06:34,420 --> 02:06:36,220
because I'm laying in bed looking at the ceiling,

2469
02:06:36,220 --> 02:06:38,720
just waiting for that little red light to go off.

2470
02:06:39,900 --> 02:06:43,980
Or in some cases, you hear the click of the lights

2471
02:06:43,980 --> 02:06:46,180
before anything even happens.

2472
02:06:46,180 --> 02:06:51,180
Or in our old days, you could actually hear the MDC beep

2473
02:06:51,460 --> 02:06:52,580
before everything went.

2474
02:06:52,580 --> 02:06:54,200
And so it's just interesting

2475
02:06:54,200 --> 02:06:56,860
how the body senses all that stuff.

2476
02:06:56,860 --> 02:07:00,660
And so, yeah, so I would probably get what?

2477
02:07:00,660 --> 02:07:04,740
Four or five hours of not awesome sleep

2478
02:07:04,740 --> 02:07:08,020
and then have to be somewhat functional the next day.

2479
02:07:09,100 --> 02:07:14,100
But I'm pretty blessed to have a wife that we met after

2480
02:07:16,480 --> 02:07:18,520
I was in the fire service.

2481
02:07:18,520 --> 02:07:21,740
And she's really been along the journey with me.

2482
02:07:21,740 --> 02:07:24,140
And so she even has helped, you know,

2483
02:07:24,140 --> 02:07:27,700
look over at the recliner and listening to some of our,

2484
02:07:27,700 --> 02:07:29,940
you know, programs, how to survive, you know,

2485
02:07:29,940 --> 02:07:31,740
fire service relationship is,

2486
02:07:31,740 --> 02:07:33,500
hey, sometimes dad's gonna come home

2487
02:07:33,500 --> 02:07:36,020
and he needs to hit that recliner for an hour

2488
02:07:36,020 --> 02:07:37,420
and decompress.

2489
02:07:37,420 --> 02:07:40,980
And so I had that, but not everybody does.

2490
02:07:40,980 --> 02:07:44,060
And that just compounds on things.

2491
02:07:44,060 --> 02:07:49,060
And so, yeah, but it's all gonna come,

2492
02:07:49,300 --> 02:07:51,900
there's something that gets, has to be traded off

2493
02:07:51,900 --> 02:07:53,100
for some of that.

2494
02:07:53,100 --> 02:07:57,140
And there's always a dollar figure

2495
02:07:57,140 --> 02:07:59,700
or a cost associated with those things.

2496
02:07:59,700 --> 02:08:01,680
And that's a hard stuff to pull apart.

2497
02:08:02,700 --> 02:08:06,700
And sometimes we choose, do we want more people?

2498
02:08:06,700 --> 02:08:08,420
And we, in our fast math, you know,

2499
02:08:08,420 --> 02:08:10,460
our coffee table math can be,

2500
02:08:10,460 --> 02:08:12,260
well, more people equals less overtime.

2501
02:08:12,260 --> 02:08:14,100
So then, no, we would rather take the raise,

2502
02:08:14,100 --> 02:08:15,180
have less people.

2503
02:08:15,180 --> 02:08:19,500
And it potentially continues to feed this vicious cycle

2504
02:08:19,500 --> 02:08:22,180
versus more people filling more positions

2505
02:08:22,180 --> 02:08:24,260
as less dynamic days or less whatever,

2506
02:08:24,260 --> 02:08:26,780
but the money's gotta come from somewhere.

2507
02:08:26,780 --> 02:08:30,300
That's the reality of it, is there's a cost.

2508
02:08:30,300 --> 02:08:33,980
And at some point we have to be intellectually honest

2509
02:08:33,980 --> 02:08:37,140
with ourselves about there's a cost to that.

2510
02:08:37,140 --> 02:08:42,140
And so, but if we come together with a common purpose,

2511
02:08:44,720 --> 02:08:48,260
maybe, and maybe some similar values,

2512
02:08:48,260 --> 02:08:50,580
then maybe we can find something that's gonna work

2513
02:08:50,580 --> 02:08:54,340
for everybody instead of it potentially always falling

2514
02:08:54,340 --> 02:08:58,340
into this us versus them type of battle.

2515
02:08:59,740 --> 02:09:03,380
So there's somewhere out there, there's the answer,

2516
02:09:03,380 --> 02:09:07,740
but you know, it takes personal responsibility

2517
02:09:07,740 --> 02:09:11,740
as well as agency responsibility and labor responsibility

2518
02:09:11,740 --> 02:09:12,900
to make it all work.

2519
02:09:12,900 --> 02:09:16,380
It's not just one-sided, so.

2520
02:09:16,380 --> 02:09:17,540
Absolutely.

2521
02:09:17,540 --> 02:09:20,500
Well, and we're going back to the whole mission thing.

2522
02:09:20,500 --> 02:09:22,260
One of the things that infuriates me,

2523
02:09:22,260 --> 02:09:24,860
I mean, this happened locally, we had two suicides,

2524
02:09:25,760 --> 02:09:28,480
was it last year, just over a year ago now,

2525
02:09:28,480 --> 02:09:32,020
within three months of each other, both young men.

2526
02:09:32,020 --> 02:09:33,260
Young, young men.

2527
02:09:33,260 --> 02:09:37,380
And so to me, surely your entire mission statement

2528
02:09:37,380 --> 02:09:40,660
is gonna shift to this has to stop.

2529
02:09:40,660 --> 02:09:42,900
Well, I was part of this research project

2530
02:09:42,900 --> 02:09:45,660
that is trying to present to the county I live in

2531
02:09:45,660 --> 02:09:48,660
to talk about 2472s.

2532
02:09:48,660 --> 02:09:50,260
You should have heard the resistance.

2533
02:09:50,260 --> 02:09:51,660
It was nausea.

2534
02:09:51,660 --> 02:09:56,020
And to me, it's like, so don't show up at the funeral then.

2535
02:09:56,020 --> 02:09:58,040
If you actually don't give a shit,

2536
02:09:58,040 --> 02:10:00,700
then don't fucking show up in the first place, you know?

2537
02:10:00,700 --> 02:10:03,660
But if you actually care about these firefighters

2538
02:10:03,660 --> 02:10:06,380
that are getting cancer and overdosing and suicide

2539
02:10:06,380 --> 02:10:08,620
and heart disease and autoimmune disease

2540
02:10:08,620 --> 02:10:11,080
and all these other things that are happening,

2541
02:10:11,080 --> 02:10:13,460
there's your mission statement right there.

2542
02:10:13,460 --> 02:10:15,700
First thing, yes, we're gonna serve the public

2543
02:10:15,700 --> 02:10:18,480
and everything, but number one is that we're gonna figure out

2544
02:10:18,480 --> 02:10:22,340
all these elements that actually affect our firefighters'

2545
02:10:22,340 --> 02:10:23,700
health and we're gonna change them.

2546
02:10:23,700 --> 02:10:25,820
And the irony is, and I've obviously talked about this

2547
02:10:25,820 --> 02:10:28,780
a huge amount and had some great guests on this,

2548
02:10:28,780 --> 02:10:32,600
the money is there, but it's in the sewer

2549
02:10:32,600 --> 02:10:34,260
because you're flushing it down the toilet

2550
02:10:34,260 --> 02:10:36,620
by working your men and women into the ground.

2551
02:10:36,620 --> 02:10:38,700
So it's all there, the medical retirements,

2552
02:10:38,700 --> 02:10:41,220
the overtime, the lawsuits, I mean, you name it,

2553
02:10:41,220 --> 02:10:44,300
millions and millions and millions of dollars.

2554
02:10:44,300 --> 02:10:47,140
Take some of that money that you're wasting,

2555
02:10:47,140 --> 02:10:50,660
put in a fourth shift, therefore now people are gonna

2556
02:10:50,660 --> 02:10:52,540
wanna test for you because they look on paper like,

2557
02:10:52,540 --> 02:10:54,620
oh wow, they actually care about their people.

2558
02:10:54,620 --> 02:10:56,540
The line goes out the door again for recruitment,

2559
02:10:56,540 --> 02:10:58,960
just like you and I when we first started.

2560
02:10:58,960 --> 02:11:01,620
And now there isn't all this overtime.

2561
02:11:01,620 --> 02:11:03,900
So all the people that were kind of, you know,

2562
02:11:03,900 --> 02:11:06,100
exactly that kind of self-serving,

2563
02:11:06,100 --> 02:11:08,320
I'd rather be away from my family and earn more money

2564
02:11:08,320 --> 02:11:11,320
mentality, which is absolutely fucking insane,

2565
02:11:11,320 --> 02:11:14,160
that goes away because you can't be a firefighter

2566
02:11:14,160 --> 02:11:17,140
at your station apart from occasional overtime.

2567
02:11:17,140 --> 02:11:19,380
But here's the beautiful thing, now you can go

2568
02:11:19,380 --> 02:11:22,300
and find another passion to do on the side

2569
02:11:22,300 --> 02:11:24,780
that you can do on your days off if you wanna have

2570
02:11:24,780 --> 02:11:26,460
that extra money, if you need a little extra

2571
02:11:26,460 --> 02:11:29,020
for your mortgage or your ski boat, whatever it is.

2572
02:11:29,020 --> 02:11:30,880
But the beautiful thing is you still go home

2573
02:11:30,880 --> 02:11:32,560
to your family and you sleep in your bed

2574
02:11:32,560 --> 02:11:34,660
every single night when you're off.

2575
02:11:34,660 --> 02:11:38,340
So this is what's crazy to me and we are our own worst enemy.

2576
02:11:38,340 --> 02:11:43,340
If your union isn't fighting for better working conditions,

2577
02:11:43,340 --> 02:11:45,260
and I would argue for a fitness standard too,

2578
02:11:45,260 --> 02:11:48,860
let's be honest, then they don't give a shit about you.

2579
02:11:48,860 --> 02:11:50,980
If your administration isn't, then they don't give

2580
02:11:50,980 --> 02:11:51,820
a shit about you.

2581
02:11:51,820 --> 02:11:53,580
If your city or county isn't, then they don't give

2582
02:11:53,580 --> 02:11:54,680
a shit about you.

2583
02:11:54,680 --> 02:11:57,500
So that means that you have to be your own advocate

2584
02:11:57,500 --> 02:12:00,440
and you have to get everyone else to understand

2585
02:12:00,440 --> 02:12:03,300
the ridiculousness of the firefighter work week,

2586
02:12:03,300 --> 02:12:05,700
the fact that all the mandatory over times

2587
02:12:05,700 --> 02:12:08,100
are just making things even worse and you're away

2588
02:12:08,100 --> 02:12:11,280
from your children and your husband or your wife even more.

2589
02:12:11,280 --> 02:12:13,020
And no one's thanking you.

2590
02:12:13,020 --> 02:12:16,060
No one's saying, I can't believe that you take another

2591
02:12:16,060 --> 02:12:20,020
24 hours of your life to cover while in this interim.

2592
02:12:20,020 --> 02:12:22,020
No, they're like, well, we're short-staffed.

2593
02:12:22,020 --> 02:12:23,460
It is what it is.

2594
02:12:23,460 --> 02:12:27,100
So either we get angry enough to actually finally advocate

2595
02:12:27,100 --> 02:12:30,520
for ourselves, start chasing some bullshit pay raise

2596
02:12:30,520 --> 02:12:33,060
and really fight the true currency,

2597
02:12:33,060 --> 02:12:38,060
which is time with our family, then the fault is on us.

2598
02:12:38,100 --> 02:12:42,580
But I think that, I get it, we're so tired and so bewildered,

2599
02:12:42,580 --> 02:12:45,340
but the answers are out there and I've got episodes

2600
02:12:45,340 --> 02:12:48,340
where departments big and small literally lay out

2601
02:12:48,340 --> 02:12:49,860
how they made it happen.

2602
02:12:49,860 --> 02:12:52,660
And it's always because they saved money for the city

2603
02:12:52,660 --> 02:12:55,980
or county is really what the ultimate thing was.

2604
02:12:55,980 --> 02:12:57,780
So all the answers are there.

2605
02:12:57,780 --> 02:12:59,820
It's just a case of people having the courage

2606
02:12:59,820 --> 02:13:01,220
to actually stand up.

2607
02:13:01,220 --> 02:13:03,620
The same way as they're courageous going in a house fire,

2608
02:13:03,620 --> 02:13:05,320
be courageous so that you can walk back

2609
02:13:05,320 --> 02:13:07,340
into your home more often.

2610
02:13:07,340 --> 02:13:09,180
I love that.

2611
02:13:09,180 --> 02:13:12,600
The timing of this is just impeccable.

2612
02:13:12,600 --> 02:13:16,460
One of our folks just announced their retirement

2613
02:13:16,460 --> 02:13:19,460
and I actually had just met with this individual

2614
02:13:19,460 --> 02:13:24,020
a few months ago and at that time they had said,

2615
02:13:24,020 --> 02:13:25,820
no, I'm not gonna retire.

2616
02:13:25,820 --> 02:13:26,800
So, okay.

2617
02:13:26,800 --> 02:13:28,860
And we tend to talk through about all the different stuff

2618
02:13:28,860 --> 02:13:31,820
and I think one of the big challenges too

2619
02:13:31,820 --> 02:13:34,860
is having purpose outside of the fire service.

2620
02:13:34,860 --> 02:13:38,580
It's really easy for us as people that wear the uniform

2621
02:13:38,580 --> 02:13:42,100
that that uniform becomes your identity

2622
02:13:42,100 --> 02:13:44,140
and when you take off that uniform,

2623
02:13:44,140 --> 02:13:46,420
it's almost like you've lost yourself

2624
02:13:47,740 --> 02:13:49,940
and I'll take a quick tangent.

2625
02:13:49,940 --> 02:13:54,660
But one of the things that going through that ordeal

2626
02:13:54,660 --> 02:13:59,660
that I went through back in 18 and into 19 was that was,

2627
02:14:00,180 --> 02:14:04,000
I think the universe telling me this isn't your identity

2628
02:14:04,000 --> 02:14:05,700
and you need to be ready for the day

2629
02:14:05,700 --> 02:14:08,020
that you no longer wear the uniform

2630
02:14:08,020 --> 02:14:09,940
or you no longer put your stuff on the rig

2631
02:14:09,940 --> 02:14:11,060
and go respond to call.

2632
02:14:11,060 --> 02:14:12,180
That's not who you are.

2633
02:14:12,180 --> 02:14:14,820
That's what you do but it's not who you are.

2634
02:14:14,820 --> 02:14:19,820
And so I think when you start looking at retirement

2635
02:14:20,220 --> 02:14:23,820
or on those hard stops, the injuries or things

2636
02:14:23,820 --> 02:14:27,080
and I've watched people, their career come to an end

2637
02:14:27,080 --> 02:14:29,980
out of choice or not choice and how tough that transition is

2638
02:14:29,980 --> 02:14:34,980
but anyway to circle back is

2639
02:14:35,540 --> 02:14:37,140
individual announced their retirement

2640
02:14:37,140 --> 02:14:39,860
and so I shot him a message like, hey, you're retiring?

2641
02:14:39,860 --> 02:14:43,900
And yup, and I said, well, what changed?

2642
02:14:43,900 --> 02:14:46,980
And speaks to exactly what you said James

2643
02:14:46,980 --> 02:14:51,980
is the response was money can't buy time brother.

2644
02:14:54,120 --> 02:14:56,980
And I'm like, yes.

2645
02:14:56,980 --> 02:15:01,980
And I ended up taking a day off this week

2646
02:15:02,900 --> 02:15:05,640
just so I could take my son Zach fishing,

2647
02:15:05,640 --> 02:15:07,340
even though we may or may not catch anything

2648
02:15:07,340 --> 02:15:08,420
just to spend time.

2649
02:15:08,420 --> 02:15:12,080
Cause what I'm like the reality for me, as I look at it,

2650
02:15:13,460 --> 02:15:18,460
my time with my kids in their influential part of life

2651
02:15:18,620 --> 02:15:21,380
is rapidly closing.

2652
02:15:21,380 --> 02:15:24,180
My daughter's entering high school next year,

2653
02:15:24,180 --> 02:15:27,260
hard to believe, my son's 14.

2654
02:15:28,260 --> 02:15:30,780
My son doesn't know what it was like

2655
02:15:30,780 --> 02:15:31,980
to ever have me on shift.

2656
02:15:31,980 --> 02:15:34,520
He's always had me home, except for times

2657
02:15:34,520 --> 02:15:36,620
where I have been mandatory or I have been gone.

2658
02:15:36,620 --> 02:15:39,180
We've, you know, when we have major incidents

2659
02:15:39,180 --> 02:15:43,100
and in the county, I end up being part of the

2660
02:15:44,020 --> 02:15:46,460
incident management team as a plan section guy.

2661
02:15:46,460 --> 02:15:50,220
So he knows what it's like when I'm gone for those things

2662
02:15:50,220 --> 02:15:53,600
but typically they get small doses of me every single day

2663
02:15:53,600 --> 02:15:56,580
versus being away for those long periods of time.

2664
02:15:56,580 --> 02:16:01,040
And so anyways, yeah, you just,

2665
02:16:01,040 --> 02:16:05,400
time is something you never ever get back.

2666
02:16:05,400 --> 02:16:08,520
And you know, I've watched how many people leave

2667
02:16:08,520 --> 02:16:11,120
the fire service and the next day they're,

2668
02:16:11,120 --> 02:16:12,360
we're just gonna fill you.

2669
02:16:13,560 --> 02:16:16,760
As much as we wanna become indispensable and all that,

2670
02:16:16,760 --> 02:16:18,780
we're just not, we're all replaceable,

2671
02:16:19,760 --> 02:16:21,800
but we're not replaceable at home,

2672
02:16:21,800 --> 02:16:23,320
nor do we, would we wanna be.

2673
02:16:23,320 --> 02:16:27,440
I mean, maybe get a fourth best version if I go or whatever,

2674
02:16:27,440 --> 02:16:30,480
but what, but yeah.

2675
02:16:30,480 --> 02:16:33,960
So that was, I think that just supports a lot of the stuff

2676
02:16:33,960 --> 02:16:37,620
that you've been pushing for so many years.

2677
02:16:39,120 --> 02:16:43,000
You know, firefighters that are permanently broken

2678
02:16:43,000 --> 02:16:46,320
or dead and gone, your purpose,

2679
02:16:46,320 --> 02:16:48,280
we can't help be on that.

2680
02:16:48,280 --> 02:16:53,280
And you know, if you really wanna stick it to the man,

2681
02:16:53,280 --> 02:16:55,440
I think Matt Wenning talked about it

2682
02:16:55,440 --> 02:16:58,040
maybe back in his episode or one of his episodes.

2683
02:16:58,040 --> 02:16:59,800
If you really wanna stick it to the man,

2684
02:16:59,800 --> 02:17:02,520
have a really long, healthy retirement.

2685
02:17:04,040 --> 02:17:06,800
And where you, you know, you kick it after three years

2686
02:17:06,800 --> 02:17:11,380
or whatever, but yeah.

2687
02:17:11,380 --> 02:17:12,460
My granddad did that.

2688
02:17:12,460 --> 02:17:14,340
He worked for insurance company in England.

2689
02:17:14,340 --> 02:17:17,360
And I remember the year when he'd actually been retired

2690
02:17:17,360 --> 02:17:18,480
longer than he'd worked.

2691
02:17:18,480 --> 02:17:19,320
Yes.

2692
02:17:19,320 --> 02:17:20,160
He lived to 99.

2693
02:17:20,160 --> 02:17:21,560
And actually it was cancer that got him.

2694
02:17:21,560 --> 02:17:23,120
Ironically, he was so bloody healthy.

2695
02:17:23,120 --> 02:17:23,960
Yeah.

2696
02:17:24,880 --> 02:17:25,720
Brilliant.

2697
02:17:25,720 --> 02:17:28,680
Well, mate, it's been such an incredible conversation

2698
02:17:28,680 --> 02:17:30,640
for people listening, we ended up kind of doing

2699
02:17:30,640 --> 02:17:32,080
a couple back to back of, you know,

2700
02:17:32,080 --> 02:17:33,840
like a few weeks apart.

2701
02:17:33,840 --> 02:17:36,600
So if you heard a microphone change, then that's why.

2702
02:17:36,600 --> 02:17:40,480
But it's, you know, been able to really pull some of the,

2703
02:17:40,480 --> 02:17:43,220
you know, the real lived experience leadership lessons

2704
02:17:43,220 --> 02:17:45,960
and some very valuable information.

2705
02:17:45,960 --> 02:17:48,160
So I wanna thank you so much for being so,

2706
02:17:48,160 --> 02:17:50,280
you're jam, oh fuck, you said it again.

2707
02:17:51,960 --> 02:17:54,060
I wanna thank you so much for being so generous

2708
02:17:54,060 --> 02:17:55,320
with your time and coming on

2709
02:17:55,320 --> 02:17:57,880
the Behind the Shield podcast today.

2710
02:17:57,880 --> 02:17:59,640
James, thank you so much.

2711
02:17:59,640 --> 02:18:01,520
I think I said it in the very beginning of the other one.

2712
02:18:01,520 --> 02:18:02,840
I just, I can't thank you enough.

2713
02:18:02,840 --> 02:18:06,840
It's super humbling to be here.

2714
02:18:06,840 --> 02:18:10,040
You know, I really wrestled with what the heck,

2715
02:18:10,040 --> 02:18:11,400
what am I gonna add to this?

2716
02:18:11,400 --> 02:18:14,160
I mean, look at your guest list for crying out loud.

2717
02:18:14,160 --> 02:18:17,840
And I've had the opportunity to meet so many of your guests,

2718
02:18:17,840 --> 02:18:19,200
which has been awesome.

2719
02:18:19,200 --> 02:18:22,240
But it says a lot about you and, you know,

2720
02:18:22,240 --> 02:18:24,040
what you've done, what, you know,

2721
02:18:24,040 --> 02:18:25,880
the sacrifice that you've made

2722
02:18:25,880 --> 02:18:28,200
so that we can try to help make the fire service

2723
02:18:28,200 --> 02:18:29,260
as a whole better.

2724
02:18:30,360 --> 02:18:32,600
So I'm really, you know, thank you,

2725
02:18:33,500 --> 02:18:34,920
but I'm also grateful for you.

2726
02:18:34,920 --> 02:18:37,680
And I just hope that we can all leave it

2727
02:18:37,680 --> 02:18:39,160
better than we found it.

2728
02:18:39,160 --> 02:18:41,160
So, I appreciate it.

2729
02:18:41,160 --> 02:18:56,160
Thank you.

