WEBVTT

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So, welcome to the Improving Development Evaluation

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Podcast. I'm your host, David Wand, and in this

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episode, we're going to feature again the Global

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Community Engagement Resilience Fund, GSERF,

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G -C -E -R -F. You can find out more about this

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organization at their website at GSERF, G -C

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-E -R -F .org. In this one, we're going to talk

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about 1 .1 million U .S. dollars that the G -Surf

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received from the Canadian taxpayer. Being a

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fund, I featured them before on another episode

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for $5 million that they spent with the United

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States government. This is for the Canadian government.

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And what they do as being a fund is they then

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develop either one single grant project or several

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sub... projects or sub grants out of this 1 .1

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million then they give it to a variety of organizations

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in developing countries and then hope that they

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deliver services based on that money to achieve

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a series of outcomes now the good news is g -surf

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has done a lot of work to tell you in advance

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what if you give them money what they expect

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to achieve with that money when they deliver

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services in developing countries. So just to

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repeat, if you haven't seen the other episode,

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heard the other episode, there are four outcomes

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they expect to achieve if this money is effective.

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The first one is increased social cohesion. Number

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two, increased ability to mobilize, organize.

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represent their own interests. That's what they

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call agency. Outcome number three, increased

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knowledge, skills, as well as subsequent increases

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in income, access to livelihoods. Outcome number

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four, increased confidence, critical thinking,

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life skills, self -worth, and resilience, what

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they refer to as sense of purpose. So that's

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on their website, in their strategy documents.

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They basically are very clear, which is good.

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You give us the money. We'll deliver services.

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And in the short term and in the long term, we're

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going to achieve any one of these four possible

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outcomes. So that's pretty clear. They also mentioned

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on their website, very clearly, that although

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they're a fund, they are still responsible for,

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and I quote, at the grant level, each project

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is guided by a theory of change and a results

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framework with outcome and output indicators.

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requiring grantees to collect baseline data,

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report quarterly, and conduct final assessments.

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So it's pretty clear that even though they're

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a fund, they're still responsible for making

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sure the organizations they give the money to

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are achieving any one of those four outcomes.

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So you would expect in their reporting they would

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have some outcome indicators on how they measure

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social cohesion, how they measure agency, how

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they measure increased knowledge, how they measure

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access to livelihoods, i .e. increases income,

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and how they measure sense of purpose, increased

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confidence, critical thinking, life skills, self

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-worth. So it's pretty clear from that point.

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So given that, I'm going to give you a bit of

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history here because it gets a bit complicated.

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In September of 2024, over a year ago, I made

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the request to Global Affairs Canada through

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an access to information request for the performance

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measurement frameworks for the sub grants that

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GSURF would produce or projects out of this 1

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.1 million US dollars that you as a Canadian

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taxpayer has given to GSURF who then turn around

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and produce and create. these grants in these

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developing countries to achieve any one of these

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four outcomes. October 2024, Global Affairs Canada

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replied, no performance measurement frameworks

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exist for these sub -grants. So I submitted a

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complaint to the Information Commission of Canada

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and I said, if there's no PMFs, give me something,

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give me anything that can show that they're actually

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measuring using outcome indicators that any one

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of these four outcomes are actually being achieved.

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And they came back in February of 2025 and they

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said, well, you're right. They don't have any

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PMFs. They're not required. But there are, quote,

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quarterly reports linked to this 1 .1 million

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U .S. dollars. And I said, great. So then in

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July 2025, I made a request for these quarterly

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reports, attaching this email from Information

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Commission of Canada, confirming that these quarterly

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reports actually did exist. And I said, again,

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give me the outcome indicators for these funds

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out of these quarterly reports. And in August,

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Global Affairs Canada came back to me and said

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they needed a time extension on my request, even

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though these quarterly reports were produced

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way back in 2024 because the money was coming

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out of 2023. So even despite the fact the report's

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sitting on a shelf for over a year, they needed

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an extension. So I said, all right, waited for

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the extension. October of 2025, I finally received

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a five -page report dated from GSURF in June

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of 2024 from a board meeting where they talk

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about the so -called results or outcomes that

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I had requested. Now, before we get into the

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critique of that five -page report and its insufficiencies,

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I would like to digress a bit here and talk to

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you about the fact that we have made a few changes

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to the podcast in the sense that I'm advocating.

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for proper evaluation, but I'd like the listeners

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to send an email. So in the notes, I'll give

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you the email addresses and the names of the

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members of parliament responsible for the NDP

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and conservative shadow critics on international

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development, as well as the secretary of state

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for the liberal government for international

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development, so that you can recommend that they

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do proper evaluation. And until they do, they

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should suspend funding to these organizations.

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So in this case, And also, as usual, I will be

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prepared to reply to any email. You can email

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me at evaluatecanadaid at gmail .com if you want

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a copy of any of my critiques of any of the performance

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measurement frameworks from any of the previous

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episodes and, of course, the critique for this

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episode. And you can also make a donation. There's

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a donation button where you can buy me a coffee.

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because I need $5 to ask for more performance

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measurement frameworks. And despite the fact

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that they're produced years ago and money's already

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been spent, there's incredible delays in producing

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them for this podcast. Some journalists have

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suggested that's because it's a political stalling

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tactic. I don't know, but it's unfortunate that

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I have to wait for these PMFs or their equivalent

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before I can do an episode. And I have noticed

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in the last 14 days that there's people in Saudi

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Arabia, Ethiopia, Ghana, Nigeria, and Brazil

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that are listening to this podcast. So given

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that and the fact that Canadians and Americans

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in international development do go to the Global

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South, I will again promote the three products

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that you need to go to the Global South, usually

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when it's hot and humid. Of course, there's a

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rainy season at times, but you need a good sun

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hat. You need good sunglasses, and of course,

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you need some good sun -sensitive clothing. So

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starting with sun hats, you should check out

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.com for some excellent hats to protect you from

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the sun, travel friendly and protected from the

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sun. You get a 20 % discount off any product,

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and you can use the promo code WANDCOOLT -SHIRTS.

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protection factor with a 50 plus UPF rating blocks

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easy to pack, but retains its shape when you

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visit your international development project

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located in the global south. That's ericjavits

00:09:49.639 --> 00:09:53.419
.com. The second product, of course, is sunglasses.

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dot L -A. Or you just click on the My Deals link

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in the episode notes. Prescription lenses, also

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available, all made from 50 % recycled material.

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You get a 10 % discount if you use my code WANDCOOLT

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purchase any product using my promo code. So

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you have your hat and your sunglasses to protect

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you from the sun in the global south, but you

00:10:26.090 --> 00:10:28.350
need the right clothes to be comfortable in that

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hot and humid climate. How about some men's polos

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or tees at hypernaturalstyle .com? Hypernaturalstyle

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.com. You get 20 % off any product when you use

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20 % commission of the total purchase you make

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when you use my promo code, WANCOOLT -SHIRTS.

00:10:52.870 --> 00:10:56.149
So what is so cool about these Hypernatural t

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-shirts? They have a patent pending Hypercool

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Jade technology that when it's hot, it lowers

00:11:02.789 --> 00:11:05.629
your body temperature by three to five degrees.

00:11:05.990 --> 00:11:11.470
They are also breathable. thanks to cotton. And

00:11:11.470 --> 00:11:14.309
they are sold in premium retailers like Nordstrom.

00:11:14.830 --> 00:11:18.889
Supina cotton, that is. And were voted the best

00:11:18.889 --> 00:11:23.429
men's polo shirts in 2024 in Men's Journal, Forbes,

00:11:23.629 --> 00:11:27.490
and Esquire. So there you have some sales, interesting,

00:11:27.590 --> 00:11:29.889
relevant products to your work in the global

00:11:29.889 --> 00:11:33.309
south. Now what we're going to do is get into

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details about the five -page report. that was

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provided to me in response to my request for

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outcome indicators. Because that's critical,

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right? And the first problem with this five -page

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report is that they make these claims, but there's

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no outcome indicators. Most of them are output

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indicators. Talking about... what they've actually

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delivered in terms of services, but they don't

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talk about the next step, which is once you deliver

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the services, what expected outcomes of the four

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that we mentioned previously, did they achieve?

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So for example, on page one of this document,

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they say, G -SURF funded projects continue, for

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example, to educate and create livelihood opportunities,

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build critical thinking skills, rehabilitate

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and reintegrate former combatants and their families.

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and often claim with, quote, remarkable efficiency

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and cost effectiveness. The problem is there's

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no measures of effectiveness, which is a Development

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Assistance Committee criteria. There's no outcome

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indicator. So I'm going to read for the record

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verbatim from the results that they do provide

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in my request for outcome indicators. Quote,

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a selection of results to date. which illustrate

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the diversity of these efforts include 358 local

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partners funded in 22 countries, 27 new grants

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signed and 59 grants in total with 44 under active

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implementation in 2023. Nearly 20 million indirect

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beneficiaries reached in addition to 3 .8 million

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reached directly. You notice heavy emphasis on

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reach, but not what happens after they reach

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them with these services. So let's get to the

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more specific ones. More than 35 ,000 religious

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leaders engaged in conflict resolution, but did

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it resolve the conflict? No measurement. Peace

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advocacy? We don't know if they have ability

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to advocate. Critical thinking? No measures of

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critical thinking. Leadership skills, no measures

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of leadership skills. More than 57 ,000 individuals

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reached with livelihood and employability related

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interventions. Again, no measures in the report

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of indicators, outcome indicators to measure

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income or vocational skill acquisition. And here's

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the big one. More than 400 ,000 participants

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reached with cultural and sports activities to,

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quote, build social cohesion. and prevent violent

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extremism. There's no measures of social cohesion

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in the report, nothing. And as I mentioned on

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my previous episode with GSERF for the 5 million

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in the United States, I'll say it again here,

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for $40 you can get the University of California

00:14:33.000 --> 00:14:37.820
Irvine Net, UC Net, social networking software

00:14:37.820 --> 00:14:42.240
that will measure levels of social cohesion.

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before, during, and after a sports activity.

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For example, G -Surf has held a soccer football

00:14:50.639 --> 00:14:55.080
game between religious madrasa students and public

00:14:55.080 --> 00:14:57.980
non -religious students to see if that would

00:14:57.980 --> 00:15:00.840
build social cohesion. But there's no measure

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of that before, during, and after. And you could

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do it very easily, measuring something called

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reciprocity as a measure of social cohesion.

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That's an example. And Marco Rubio on a YouTube

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video has shown testifying that he's proud of

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taking away a $14 million project in Mali that

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was building social cohesion. And he said, quote,

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whatever the hell that is. Well, here's an example

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where you could show him this is how you measure

00:15:34.299 --> 00:15:38.029
and build social cohesion. And that may, maybe

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not, convince him, oh, okay, I see what you mean

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now. Let's go ahead and continue the funding.

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But if you don't do that, obviously people will

00:15:47.870 --> 00:15:51.490
use that, as this example shows, where they have

00:15:51.490 --> 00:15:54.789
scrapped the funding. There could be other reasons,

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of course, for why the funding was suspended,

00:15:57.549 --> 00:16:01.450
but that's a major one. So this is the problem

00:16:01.450 --> 00:16:08.590
with this response. to my request for outcome

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indicators. There's none in this report. To be

00:16:11.409 --> 00:16:14.990
fair to GSERF, the government of Canada, when

00:16:14.990 --> 00:16:18.190
they provided this funding to GSERF, may not

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have required it. We still don't know. So I've

00:16:21.230 --> 00:16:24.730
issued a complaint to the Office of the Information

00:16:24.730 --> 00:16:27.629
Commissioner of Canada to go to the next level

00:16:27.629 --> 00:16:30.730
and say, I did receive a response, but once again,

00:16:30.929 --> 00:16:34.429
I didn't get any outcome indicators. So I would

00:16:34.429 --> 00:16:37.990
like to know if they do exist, and if they do

00:16:37.990 --> 00:16:41.710
exist, can we see them? But currently, here was

00:16:41.710 --> 00:16:44.470
an opportunity for GSERF to provide some outcome

00:16:44.470 --> 00:16:47.750
indicators, and they did not. So I would go ahead

00:16:47.750 --> 00:16:50.350
and recommend that funding be suspended for GSERF

00:16:50.350 --> 00:16:54.090
until they start properly evaluating their projects.

00:16:54.830 --> 00:16:58.149
They can't just say, because we're a fund, we're

00:16:58.149 --> 00:17:01.509
not responsible. Because as I have said earlier,

00:17:02.090 --> 00:17:05.049
It's clear on their website that they are responsible

00:17:05.049 --> 00:17:08.849
for grantees in developing outcome indicators

00:17:08.849 --> 00:17:12.990
and measuring them to make sure that any one

00:17:12.990 --> 00:17:15.849
of those four indicators, social cohesion, agency,

00:17:16.250 --> 00:17:19.150
or increased knowledge or increases in income

00:17:19.150 --> 00:17:22.569
or sense of purpose are being achieved. So that

00:17:22.569 --> 00:17:26.089
is not the case right now. So when it comes to

00:17:26.089 --> 00:17:31.269
rehabilitation and reintegration of former combatants,

00:17:32.329 --> 00:17:35.369
There is a plethora of outcome indicators you

00:17:35.369 --> 00:17:38.289
can use in the field of psychology to measure

00:17:38.289 --> 00:17:42.029
levels of reintegration and levels of rehabilitation.

00:17:42.710 --> 00:17:45.029
And there's no mention of that in this report.

00:17:45.269 --> 00:17:48.490
They have an opportunity to hire a consultant,

00:17:48.670 --> 00:17:51.470
a psychologist, to develop some of these measuring

00:17:51.470 --> 00:17:54.809
instruments, or not even develop them, but get

00:17:54.809 --> 00:17:57.069
them from the literature. The other one that's

00:17:57.069 --> 00:18:00.210
a big stretch that I've mentioned before is this

00:18:00.210 --> 00:18:05.549
claim that if they achieve these four outcomes,

00:18:05.789 --> 00:18:11.230
those in turn will contribute to a reduction

00:18:11.230 --> 00:18:13.809
or prevention of violent extremism. And just

00:18:13.809 --> 00:18:17.210
to quote again from the report, more than 400

00:18:17.210 --> 00:18:20.430
,000 participants reached with cultural and sports

00:18:20.430 --> 00:18:24.829
activities to build social cohesion and prevent

00:18:24.829 --> 00:18:28.230
violent extremism. There's no evidence in the

00:18:28.230 --> 00:18:31.210
report. of any outcome indicator showing that

00:18:31.210 --> 00:18:33.309
social cohesion has actually been increased.

00:18:33.690 --> 00:18:38.250
And there's absolutely no evidence provided in

00:18:38.250 --> 00:18:41.210
this report that shows that that in turn, or

00:18:41.210 --> 00:18:43.250
for that matter, any of the outcomes that they

00:18:43.250 --> 00:18:46.609
expect to achieve have contributed to a prevention

00:18:46.609 --> 00:18:50.289
of violent extremism. Now, it is possible to

00:18:50.289 --> 00:18:53.930
show that link. One way to do that is to develop

00:18:53.930 --> 00:18:57.329
a multiple regression statistical model, which

00:18:57.329 --> 00:19:00.960
you could do. And again, you could hire a statistician

00:19:00.960 --> 00:19:04.079
to do it and say, here are some outcome indicators

00:19:04.079 --> 00:19:07.880
for the four expected outcomes you have. Here's

00:19:07.880 --> 00:19:09.559
how they would look in a multiple regression

00:19:09.559 --> 00:19:12.859
equation. And then on the dependent variable

00:19:12.859 --> 00:19:16.619
side, we could have a measure of whether or not

00:19:16.619 --> 00:19:22.500
violent extremism has been reduced or prevented,

00:19:22.640 --> 00:19:25.440
as this report is claiming with absolutely no

00:19:25.440 --> 00:19:28.190
empirical evidence at all. So that's why we can't

00:19:28.190 --> 00:19:32.250
fund GSERF until they start producing outcome

00:19:32.250 --> 00:19:37.069
indicators with the related data that shows these

00:19:37.069 --> 00:19:40.269
expected outcomes have been achieved. And I would

00:19:40.269 --> 00:19:42.170
give them a break and I would say, look, that's

00:19:42.170 --> 00:19:44.529
good enough. If you can show that you've achieved

00:19:44.529 --> 00:19:47.950
any of these four outcomes, increase social cohesion,

00:19:48.049 --> 00:19:50.410
especially outcome number three, which is very

00:19:50.410 --> 00:19:54.670
easy to do. I did it in Kano, Nigeria. With Adam

00:19:54.670 --> 00:19:57.769
Smith International, they were training adolescent

00:19:57.769 --> 00:20:02.730
female women who were vulnerable to violent extremism

00:20:02.730 --> 00:20:05.589
and human trafficking, becoming suicide bombers.

00:20:05.890 --> 00:20:08.269
So they were training them in vocational skills.

00:20:08.450 --> 00:20:11.309
You can measure those skills to see if they actually

00:20:11.309 --> 00:20:14.849
become, through a certification test, a certified

00:20:14.849 --> 00:20:17.349
seamstress. And then from that, you can track

00:20:17.349 --> 00:20:20.210
to see if they actually made income from that

00:20:20.210 --> 00:20:23.450
new acquired skill. That would be sufficient.

00:20:24.170 --> 00:20:27.390
To make the link from there to preventing violent

00:20:27.390 --> 00:20:29.990
extremism statistically would be a little bit

00:20:29.990 --> 00:20:33.130
more complicated. But at least they could try

00:20:33.130 --> 00:20:37.109
to show through the social cohesion example I

00:20:37.109 --> 00:20:40.430
gave of an outcome indicator and a measuring

00:20:40.430 --> 00:20:44.269
instrument called UCNet software. And of course,

00:20:44.309 --> 00:20:47.109
vocational skills and followed by subsequent

00:20:47.109 --> 00:20:49.990
increases in income. Those would be pretty easy

00:20:49.990 --> 00:20:54.089
to show that the... organizations that g -surf

00:20:54.089 --> 00:20:57.789
has funded with your 1 .1 million dollars has

00:20:57.789 --> 00:21:01.970
actually been quote effective but right now there's

00:21:01.970 --> 00:21:06.430
no evidence that any of this money has been effective

00:21:06.430 --> 00:21:11.069
certainly not cost effective as this five -page

00:21:11.069 --> 00:21:14.990
report claims so we'll leave it at that and i'll

00:21:14.990 --> 00:21:18.569
keep you up to date on whether the investigation

00:21:18.569 --> 00:21:21.059
from the independent Office of the Information

00:21:21.059 --> 00:21:24.819
Commissioner of Canada goes back to Global Affairs

00:21:24.819 --> 00:21:27.839
Canada and goes back to GSERF and says, where

00:21:27.839 --> 00:21:30.460
are these outcome indicators? Because we still

00:21:30.460 --> 00:21:34.539
don't see them. Thank you for listening and bye

00:21:34.539 --> 00:21:34.920
for now.
