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Welcome to the Improving Development Evaluation Podcast.

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I'm your host David Wand and welcome back to Episode 7, Part 2, where we continue our

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discussion of the international development organization called Equitas that has their

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headquarters in Montreal, Canada, and we are talking about their project worth about 18

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million Canadian dollars, courtesy of the Canadian taxpayer, and this is a human rights

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project where they're promoting women, gender equality in five different developing countries,

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and we're going to go into more detail about their performance measurement framework for

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those five developing countries, and they are Burkina Faso, Haiti, Kenya, Senegal, and

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Tanzania, but they also use some of the 18 million dollars for promoting gender equality

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and human rights in certain regions such as West Africa, and we won't go into detail about

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Part 1, we've already done that.

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We're going to focus on the outcomes as we usually do in Part 2.

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Just to give you some background, on April 23rd, I sent Equitas their performance measurement

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framework along with our critique of their performance measurement framework that outlines

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why each of the 20 outcome indicators do not adequately measure properly the 10 outcomes

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in the project.

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Then I also sent them the Part 1 of the podcast along with the PMF and the Excel summary sheet,

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and then on April 29th, I received an email back from Equitas where they declined to attend

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Part 2, which is today, of the podcast to respond to our critique of their performance

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measurement framework, and they also declined to provide a written response as to what their

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response would be to our critique, which is unfortunate, but we will proceed as usual

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with Part 2, going through each of the 20 outcomes, explaining why they fail to properly

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measure the outcomes.

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And with me today is an impact evaluation specialist from London, Ontario, Canada.

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Her name is Yvonne Okéké.

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She has a master's degree in impact evaluation for international development from the University

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of East Anglia in the United Kingdom.

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Welcome, Yvonne.

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How are you?

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Thank you, David.

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I'm doing absolutely fine.

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How are you doing?

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I'm fine, as usual, continuing our quest to let people know that we've got some issues

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with some international development projects.

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So we will start, as usual, with the 20 outcome indicators covering the 10 outcomes, and I'll

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start with the first outcome of this performance measurement framework, which is increased

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commitment of select women's organizations to engage duty bearers in dialogue on advancing

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gender equality in target countries.

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And the outcome indicator I'm looking at is, and I quote, number of plans implemented by

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select women's organizations to engage duty bearers in dialogue on advancing gender equality

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in target countries.

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The problem with this outcome indicator, it doesn't adequately measure increased commitment

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to engage with the duty bearers because it's just reporting on the number of plans.

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And the problem here is the plan has to be of sufficient quality to engage with these

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duty bearers.

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Just reporting on the number of plans is not adequate.

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The plans could be garbage.

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We just don't know.

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And to be fair to the Equitas, maybe somewhere in the performance measurement framework,

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but I cannot find it.

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And I want to repeat to the listeners out there, if you want a copy of the performance

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measurement framework from Equitas, as well as our critique, feel free to email me at

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evaluatecanadaaid at gmail.com, and I would be happy to send it to you.

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And you're also welcome to ask for any of the other performance measurement frameworks

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and any of the other critiques of those performance measurement frameworks that we've covered

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in the podcast so far.

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So that's the issue here.

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The number of plans is not adequate as a measure of increased commitment.

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What they should do instead is measure the percentage of plans that achieve, quote, quality

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criteria to engage effectively.

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In fact, another indicator in the performance measurement framework that we'll discuss

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later actually talks about quality criteria, but they don't seem how to do it here.

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Also, a thing to note in the performance measurement framework for this indicator is they also

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interview the duty bearers, the ones who receive these women who are lobbying them to promote

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gender equality.

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And another recommendation here would be to ask them, not the women's organizations,

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but go to the duty bearers and ask them, do you think these women who are engaging with

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you on advancing dialogue on advancing gender equality, are they doing it adequately?

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Because the whole project's based on training them on making sure that they can effectively

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lobby these duty bearers.

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So that's the end of that one.

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So what I'm going to do now is read the next outcome statement and Yvonne's going to look

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at the next outcome indicator.

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So here the next outcome statement is, and I quote, increased capacity of select women's

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organizations to engage duty bearers in better fulfilling their human rights obligations

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to advance gender equality in target countries.

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And the outcome indicator that you're going to look at, Yvonne?

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That is the percentage of intermediaries, men and women, trained in transferring knowledge

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to select women's organizations on engaging duty bearers in fulfilling their human rights

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obligations to advance gender equality in target countries.

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That is the outcome indicator that has been specified.

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And this indicator is flawed in that it has the disadvantage of self-reporting bias.

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The women's organizations are expected to have increased technical capacity to engage

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or lobby the duty bearers based on the training already provided in the previous output.

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Hence, they should be tested on this technical ability, just knowing that the knowledge has

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been transferred is not really good enough for this particular outcome.

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That's right.

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And there's even a weird, strange intermediary of the women and men who are trained that

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then transfer the knowledge to select women's organizations who then engage with the duty

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bearers.

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So it's kind of strange.

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They're just looking at the percent who are able to transfer.

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Now again, at the performance measurement framework, maybe they should have a little

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sentence where they say, see the following measurement tool, but they don't.

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So we can only assume that they've missed the mark here on properly measuring increased

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capacity.

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Yeah.

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So.

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Absolutely.

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Yeah.

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And the next outcome is increased opportunities for civil society organizations to collaborate

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on advancing gender equality in target countries.

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And the indicator for this is interesting.

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It's quote, type of opportunities available for civil society organizations to collaborate

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on advancing gender equality in target countries.

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Now initially when you read that, you think, well, if civil society organizations have

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increased opportunities to collaborate, that's a good measure, I would think.

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You know, when you first read it, you think that's a good measure because they can expand

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their opportunities to collaborate, which will over time be a benefit for the country

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in advancing gender equality.

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Makes sense.

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The problem is it's not really defined and it should be connected to the technical capacity

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to engage and promote gender equality.

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So maybe they do have more opportunities.

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So yes, you could argue that's pretty good, but it should be connected to their ability

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technically to engage and promote gender equality.

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So what exactly will these civil society organizations do when they get the opportunity to engage

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to advance gender equality?

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They can have all these wonderful opportunities running around, collaborating with other civil

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society organizations, but don't forget they have to engage.

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They have to promote gender equality.

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So that's the problem there is on the surface, it looks good, but we need that type of opportunity

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to be clearly defined and assume that that type of opportunity is equated with better

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performance on promoting gender equality and then also making sure that that in turn is

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connected to a better technical ability to engage and promote gender equality.

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So I'm criticizing it, but it's still not a bad indicator to be honest, but it doesn't

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go far enough and they don't define it.

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Right.

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So now we're going to move on to the next outcome, which is, and I quote, increased

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capacity of women's and human rights organizations to carry out human rights education to advance

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gender equality.

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And you're going to be looking at the outcome indicator.

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Level of perceived capacity on a four point scale on women's and human rights organizations

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to carry out human rights education to advance gender equality.

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Now, a measuring capacity is not a bad idea, but level of perceived capacity of those you

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train is not a valid measure of technical capacity.

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If people have been trained on how to carry out human rights education to advance gender

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equality, what should be done to measure the particular outcome is to test them.

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They should undergo tests because the perceived measures would need a comparison group, which

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is not also provided for in this PMF.

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There is no comparison group and also measuring level of perceived capacity for this particular

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outcome would not technically tell us whether they did a good job or not in increasing the

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capacity of women's and human rights organizations to carry out this education, human rights

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education to advance gender equality.

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So we've got two points there.

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First of all, the perceived capacity, measuring perceived capacity is not a valid measure

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of technical capacity.

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And if they truly want to test, if a good job has been done in training these women's

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and human rights organizations, we need a comparison group.

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Thank you.

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Sure.

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Thank you, Yvonne.

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Yeah, that's right.

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Even if we say, okay, look, we'll let you do perceived capacity.

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You've got to show that the project has improved or increased that perceived capacity, even

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though it's self-reporting bias and they're all going to say, oh yeah, much better thanks

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to Equitas.

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But maybe there's another group of women and human rights organizations out there that

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also are experiencing increased capacity to carry out human rights education to advance

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gender equality in the country.

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And they've had nothing to do with the project.

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So yes, need a comparison group if you want to show that your project of $18 million actually

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was involved and responsible for improving, increasing that perceived capacity, even though

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we know it's not a valid measure of the ability to carry out human rights education.

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Right.

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So the next outcome is increased opportunities for women and or girls to participate in decision-making

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process within local structures in target countries.

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Here the outcome indicator measure is level of confidence on a four-point scale of women

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and or girls in their ability to participate in decision-making process within local structures.

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Again, we have a self-reporting bias in their ability to participate.

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That's one issue.

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And the other issue is maybe Equitas is going to say, look, we're not necessarily interested

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in just increasing technical ability to abdicate.

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We also want to increase the confidence levels of women or girls in their ability or just

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their confidence to speak up and participate.

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And I think that's a fair point.

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Problem is they don't have a comparison group.

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So they can't even show if their project increased perceived levels of confidence reported by

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these women or girls.

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So they can't have it both ways.

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If they don't want to, if they want to measure technically increased opportunities, for example,

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on a decision-making body, do they really have the power to make decisions, which they're

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not doing here?

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Or if they want to stick with level of confidence, then again, they have to show their project

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is doing a better job of increasing levels of confidence than women and girls in the

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country that are not in the project.

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So next outcome is increased capacity of intermediaries that we mentioned earlier, women and girls,

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to mobilize communities to advance gender equality in target countries.

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And you're going to be looking at an outcome there, Yvonne.

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Yeah, the outcome indicator we're going to be focusing on here is the level of confidence

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on a four-point scale, I believe, of intermediaries, men and women, in their ability to mobilize

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communities to advance gender equality in target countries.

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Beautiful.

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We understand that the effort, the resources, the trainings that have involved these women

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and men has been targeted at improving their capacity to mobilize their communities, you

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know, to advance gender equality.

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Beautiful.

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However, this particular indicator is suffering from self-reporting bias again.

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Here we're talking about perceived capacity.

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If you ask people, did your level of confidence increase after our training?

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They could say yes, but that's really subjective.

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That's really subjective.

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And sadly, that might not be a valid measure of technical ability.

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It might not be.

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Right.

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David?

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No, I was just going to add, if you read the last part of the outcome indicator in their

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ability to mobilize communities to advance gender equality in target countries, ability

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to mobilize communities, you could also, as an alternative, just look in the future to

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see how many communities they mobilize.

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And you could have some sort of crude definition of what do you mean by a community being mobilized?

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Maybe a couple of meetings, a criteria that they have to meet.

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That's another way you could measure whether they've actually done it.

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Exactly.

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Forget about asking them if they feel they have the ability.

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Go and find out.

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Yes, I agree with you, David.

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Find out how many communities they actually mobilized and then compare that to another

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area in the country where the project is not operating and see how many communities they

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mobilized, and that would be a way of showing that communities are actually being mobilized.

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But they haven't done that here.

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Another way of looking at this outcome indicator is to just look at whether these women and

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men actually mobilize these communities, and that would show that they do have the ability

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to mobilize, and there could be some minimum criteria, how many communities, and exactly

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what is a minimum criteria to reach to say, da, da, da, da, we've mobilized this community.

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And then they could compare that with a group of men and women in another part of the country

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that are not even involved in the project and how they have mobilized their communities.

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And you would expect in this project to be a higher level.

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Or if you don't want to compare, just look at the number of communities that have been

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mobilized over time for the target men and women in the project.

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That would be another way of showing that our project has indeed succeeded.

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Either way, but this asking how you feel is unacceptable.

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Yes, because that's exactly, that's so, so, so subjective.

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And David, I could have, my confidence level could be improved about something, but that

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does not actually translate to me actually doing it.

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Do you understand?

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Because there are other contextual and environmental and socio-economic factors that actually play

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into the actual decision to mobilize communities to advance gender equality.

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So it's not just about, you know, we've done the training, we've trained 500 people,

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we expect them to do this because your confidence levels have improved.

241
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I don't think it's such a linear equation.

242
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Yeah.

243
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That's a good point.

244
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And it raises an issue for those outcome harvesters out there, still trying to get one on the

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show to talk about the fact that in outcome harvesting, you could go to the end, see how

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many communities have been mobilized, and then work your way backwards to see if the

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mobilization of those communities was actually due to the project.

248
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Absolutely.

249
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And that's what I think.

250
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I'm not an expert on this, but outcome harvesting, I think when I read the description of that

251
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method, that's what they try to do because they argue, you know, the whole world is complex

252
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and you can't do a linear connection, which is true.

253
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But there's not even an attempt here, as you can see.

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And some of the other projects we've talked about on the podcast, they do use most significant

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change outcome harvesting, but so far I haven't got them on the show.

256
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So I'm quite excited.

257
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Hopefully someday we'll get somebody on the show that can explain it and actually show

258
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that in their performance measurement framework, we can show that our outputs are achieving

259
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the outcomes.

260
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But right now we're not there yet.

261
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Good point.

262
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Yeah, yeah, absolutely.

263
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Yeah.

264
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Go ahead.

265
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Yeah.

266
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The next one is increased efforts by select women's organizations to influence duty bearers

267
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in fulfilling their human rights obligations related to gender equality in target countries.

268
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It's the same outcome I think we read before.

269
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So I'm talking about it again here and the outcome indicator is type of efforts made

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by select women's organizations to influence duty bearers in fulfilling their human rights

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obligations related to gender equality in target countries.

272
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And again, it's like type of opportunities I talked about earlier, type of efforts.

273
00:21:02,320 --> 00:21:04,040
True.

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It's in the PMF, if you look at it, it says duty bearers who receive these efforts going

275
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from none up to frequent efforts is not good enough.

276
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That's what I point out here.

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Duty bearers are interviewed, which is good.

278
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They not the women organizations who report their frequency effort should be asked not

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how many times the women came and engaged with them, but something like this.

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Do you believe those efforts were a sufficient quantity and quality to advance gender equality?

281
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So they should get right at it, go right to the chase, ask the duty bearers, we've got

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these women coming at you from this project, cost to the taxpayer of 18 million Canadian

283
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dollars.

284
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Have they done their homework?

285
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Do they look like they're ready?

286
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Do they know what they're talking about when they're advancing gender equality, when they

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engage with you?

288
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Forget about how many times they show up.

289
00:22:01,320 --> 00:22:03,480
What's the quality like?

290
00:22:03,480 --> 00:22:08,800
The irony here is they interviewed the duty bearers in the performance measurement framework,

291
00:22:08,800 --> 00:22:10,880
but they asked them the wrong question.

292
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They should really probe, are you really doing a good job here?

293
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And they don't.

294
00:22:17,240 --> 00:22:25,920
Now, to be fair to them, maybe it's buried in their measurement tool somewhere, but I

295
00:22:25,920 --> 00:22:29,280
don't see it in the performance measurement framework.

296
00:22:29,280 --> 00:22:33,400
All we see is the scale, none up to frequent efforts.

297
00:22:33,400 --> 00:22:40,200
And that's clearly not a good measure of their ability to influence these duty bearers.

298
00:22:40,200 --> 00:22:42,240
Yes, yes.

299
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We're supposed to be checking for the effectiveness, their effectiveness in influencing the duty

300
00:22:48,200 --> 00:22:51,880
bearers, not necessarily the frequency.

301
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And the irony is they're getting there.

302
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They've done what we've recommended in earlier indicators.

303
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They've said, forget the women, we're going to go straight to the duty bearers because

304
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that's where the impact is supposed to happen.

305
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We're going to ask them how well they're doing.

306
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But in this question, they just asked them how many times they knocked on the door.

307
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So yeah, it's ironic because they're kind of in the right direction, but they're not

308
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asking the obvious question, you know?

309
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So they're getting there.

310
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Next outcome.

311
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I, sorry, going back to, sorry, David.

312
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That's why it would have really been interesting to have a representative from Equitas here

313
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because maybe they could have provided a bit more exposure to their rationale behind just

314
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stating things like this, because it's possible in your brainstorming sessions, they might

315
00:23:44,960 --> 00:23:49,600
have thought, oh, we can't do this, but we can do this.

316
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Maybe they've thought about what we've just said, but canceled it out.

317
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And then they just put this in.

318
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Do you understand?

319
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It would have been really exciting to hear from them to know why they stated this indicators

320
00:24:03,080 --> 00:24:04,360
as they are.

321
00:24:04,360 --> 00:24:05,680
Yeah, absolutely.

322
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But go ahead.

323
00:24:07,240 --> 00:24:08,960
Yes, I agree.

324
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And I think I've alluded it to in my trailer.

325
00:24:12,200 --> 00:24:17,920
Yeah, I think I have, which is one of the problems is Global Affairs Canada requires

326
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this performance measurement framework before they get any funding, but they're not following

327
00:24:22,400 --> 00:24:24,160
their own guidelines.

328
00:24:24,160 --> 00:24:29,480
They could say, look, these outcome indicators are not valid measures of your outcomes.

329
00:24:29,480 --> 00:24:31,200
What's going on here?

330
00:24:31,200 --> 00:24:36,200
And that's one thing that is an issue here.

331
00:24:36,200 --> 00:24:42,920
And they may have another document buried somewhere that explains why they went ahead

332
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with this outcome indicator.

333
00:24:44,120 --> 00:24:50,400
But based on the performance measurement framework, it's still an issue, but you're right.

334
00:24:50,400 --> 00:24:56,480
It would be good to have a representative on to provide more detail about why they pick

335
00:24:56,480 --> 00:24:58,720
these outcome indicators.

336
00:24:58,720 --> 00:25:01,760
And sometimes it's an afterthought just to get the funding.

337
00:25:01,760 --> 00:25:02,760
I don't know.

338
00:25:02,760 --> 00:25:07,320
That may be an unfair statement, but that's the way it's happening these days.

339
00:25:07,320 --> 00:25:13,940
So I think we're on enhanced collaboration again among women and human rights organizations

340
00:25:13,940 --> 00:25:20,520
to advance human rights in their countries, and you have an outcome indicator for there.

341
00:25:20,520 --> 00:25:28,000
Yes, and the indicator in this case is the degree of collaboration on a four-point scale

342
00:25:28,000 --> 00:25:37,200
among women and human rights organizations to advance human rights in their countries.

343
00:25:37,200 --> 00:25:38,680
Beautiful.

344
00:25:38,680 --> 00:25:49,520
However, this still points towards a self-reporting bias because they need to measure externally

345
00:25:49,520 --> 00:25:55,980
and not ask the organization to report the frequency of their collaborations.

346
00:25:55,980 --> 00:26:01,240
We need to also measure more than just baseline and endline.

347
00:26:01,240 --> 00:26:04,920
So I feel that this is a good indicator.

348
00:26:04,920 --> 00:26:11,520
I don't think it's bad in and of itself, but however, the measurements for this indicator

349
00:26:11,520 --> 00:26:16,160
should have a broader scope than what they presented.

350
00:26:16,160 --> 00:26:23,080
Yes, and most important, well, I think importantly, again, they shouldn't be asking the women's

351
00:26:23,080 --> 00:26:30,540
and human rights organizations to report on their own efforts on how well they are collaborating.

352
00:26:30,540 --> 00:26:32,200
It's just a huge bias.

353
00:26:32,200 --> 00:26:40,480
They should have an external third-party monitoring going in and going in and using their own

354
00:26:40,480 --> 00:26:46,960
criteria figuring out if over time, here we've got just a baseline and an endline, are they

355
00:26:46,960 --> 00:26:53,400
actually increasing their degree of collaboration between themselves because it is an important

356
00:26:53,400 --> 00:27:02,000
activity, for lack of a better word, or outcome that you want to increase collaboration to

357
00:27:02,000 --> 00:27:09,040
get this critical mass so that you can advance human rights in the country.

358
00:27:09,040 --> 00:27:10,960
But don't ask them.

359
00:27:10,960 --> 00:27:17,120
Go out and do it independently and show that the project is actually in some way through

360
00:27:17,120 --> 00:27:20,640
networking or whatever, because there's a whole list.

361
00:27:20,640 --> 00:27:26,680
If you read part one of this podcast, describes all the, there's 10 target groups, all the

362
00:27:26,680 --> 00:27:32,960
activities that they're doing is in terms of outputs to achieve these outcomes.

363
00:27:32,960 --> 00:27:38,400
So yes, it has to be an external measure because it just defeats the whole purpose if they

364
00:27:38,400 --> 00:27:39,400
just ask themselves.

365
00:27:39,400 --> 00:27:40,400
Yes.

366
00:27:40,400 --> 00:27:41,400
Right.

367
00:27:41,400 --> 00:27:45,200
Yes, I agree with you.

368
00:27:45,200 --> 00:27:46,680
Okay.

369
00:27:46,680 --> 00:27:54,720
So the next one is increased leadership of women and men, community mobilization activities

370
00:27:54,720 --> 00:27:58,240
that advance gender equality in target countries.

371
00:27:58,240 --> 00:28:04,600
And the outcome indicator for that outcome is, quote, percent of total women and men

372
00:28:04,600 --> 00:28:10,980
trained demonstrating leadership in community mobilization activities that advance gender

373
00:28:10,980 --> 00:28:14,600
equality in target countries.

374
00:28:14,600 --> 00:28:16,160
This is just attendance.

375
00:28:16,160 --> 00:28:18,120
Everybody goes home.

376
00:28:18,120 --> 00:28:21,020
They say trained demonstrating leadership.

377
00:28:21,020 --> 00:28:25,840
So that implies that during the training, they demonstrated leadership.

378
00:28:25,840 --> 00:28:29,120
So how do they measure leadership skill?

379
00:28:29,120 --> 00:28:31,500
It's not clear in the performance measurement framework.

380
00:28:31,500 --> 00:28:33,720
So it looks like it's just attendance.

381
00:28:33,720 --> 00:28:37,820
I don't see in the performance measurement framework, again, the following measurement

382
00:28:37,820 --> 00:28:45,200
tool was measured, used to show that X percent actually showed leadership after the training

383
00:28:45,200 --> 00:28:49,080
that they didn't have before in terms of leadership skill, for example.

384
00:28:49,080 --> 00:28:50,080
Yeah.

385
00:28:50,080 --> 00:28:53,040
I don't see that in the performance measurement framework.

386
00:28:53,040 --> 00:28:58,780
Even if we did, and I missed it, they're not using a comparison group.

387
00:28:58,780 --> 00:29:05,440
So we can't show that the training was directly responsible for an increase in leadership

388
00:29:05,440 --> 00:29:07,980
skills.

389
00:29:07,980 --> 00:29:09,260
So that's the problem there.

390
00:29:09,260 --> 00:29:12,480
They only measure baseline and end line.

391
00:29:12,480 --> 00:29:17,960
That suggests only at the beginning of the project and at the end of the project, which

392
00:29:17,960 --> 00:29:23,280
means in the middle, they could easily, even if they have a proper measuring instrument,

393
00:29:23,280 --> 00:29:29,340
they could easily teach themselves these leadership skills that have nothing to do with the training

394
00:29:29,340 --> 00:29:31,840
on leadership.

395
00:29:31,840 --> 00:29:33,960
See what I'm getting at?

396
00:29:33,960 --> 00:29:34,960
Okay.

397
00:29:34,960 --> 00:29:35,960
Yeah.

398
00:29:35,960 --> 00:29:43,320
So even if they have a measurement tool, I can't find it in the PMF, but even if they

399
00:29:43,320 --> 00:29:48,920
have a measurement tool that measures their level of demonstrating leadership and it's

400
00:29:48,920 --> 00:29:54,400
gone up and the percents are going up, they only do it twice, once at the beginning of

401
00:29:54,400 --> 00:29:58,120
the project and once at the end, which it's a four-year project.

402
00:29:58,120 --> 00:30:04,280
So there's just no way they can claim that the training has increased the leadership

403
00:30:04,280 --> 00:30:08,760
skill levels, even if they claim the percent of total women and men trained demonstrating

404
00:30:08,760 --> 00:30:15,200
leadership has gone up from the baseline to the end line, right?

405
00:30:15,200 --> 00:30:17,440
Just two measures is not good enough.

406
00:30:17,440 --> 00:30:24,040
You have to measure frequently along the scale to show that the project training is responsible.

407
00:30:24,040 --> 00:30:29,120
Like I say in my trailer, after the first training, it could go down the road and figure

408
00:30:29,120 --> 00:30:33,040
out how to do this leadership skills on their own with somebody else.

409
00:30:33,040 --> 00:30:37,480
And then they come back four years later, hello, percent goes up.

410
00:30:37,480 --> 00:30:38,480
Yeah.

411
00:30:38,480 --> 00:30:40,720
They have nothing to do with the project training.

412
00:30:40,720 --> 00:30:49,920
Yeah, but David, in a little bit to their defense, in the PMF, they specified for specific

413
00:30:49,920 --> 00:30:55,800
countries and now they're taking the example of Tanzania, they said they listed four specific

414
00:30:55,800 --> 00:31:02,520
activities, awareness raising campaigns, capacity building activities, engagement with duty

415
00:31:02,520 --> 00:31:08,920
bearers, support to service providers working with victims of gender-based violence.

416
00:31:08,920 --> 00:31:17,320
So I guess maybe they're trying to check amongst this cohort of people, of men and women that

417
00:31:17,320 --> 00:31:24,680
we trained at this specific point in time, how many of them from each cohort led awareness

418
00:31:24,680 --> 00:31:33,520
raising campaign programs for Veterans warmth day leader and community.

419
00:31:33,520 --> 00:31:48,560
That's a little off the top of my head.

