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Welcome to the Improving Development Evaluation Podcast.

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I'm your host David Wand and welcome to episode one,

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part two, where we feature Care Canada

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as our international development organization.

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Before I introduce you to our two evaluation experts,

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I'm gonna give you a brief synopsis

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of what I've done with part one.

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On October 19th, I sent to Care Canada by email

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part one of this episode,

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explaining my critique of their

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performance measurement framework.

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And then on October 20th,

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I followed up with a phone call

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to make sure they had received the email.

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And then I followed up again on October 30th

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with a repeat email reminding them

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of the invitation to attend the podcast.

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It's now November 6th.

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We have not received a reply from Care Canada

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regarding whether to attend

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and we have not received a written response,

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which was another option for them.

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If they were unable to attend,

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they could send a written response

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to the critique of their performance measurement framework.

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To be fair to Care Canada,

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today it's 7 a.m. Ottawa time,

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where Care Canada is located.

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That's a bit early in the morning,

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but they could have sent a written response,

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but we haven't heard anything from them.

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So now we're gonna proceed and go into more detail

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about the outcome indicators and why they're flawed

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in their performance measurement framework.

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From Georgetown, Guyana, I have Donald Cole.

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Donald Cole holds a master's of science degree

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in data engineering from Edinburgh Napier University

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and is a monitoring and evaluation specialist.

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And we also have from Kampala, Uganda, Dr. Mark Degner,

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who holds PhD in social and economic science

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from Karl Franzens University in Austria.

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And he is currently a technical advisor

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in advocacy, communication, and documentation.

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So what we're gonna do now

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is we're gonna go through the outcomes.

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So let's start, I'll read out the outcome,

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and then Donald, you can talk about

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the outcome indicator and why it's flawed,

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and even if you wish to provide an alternative indicator.

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So beginning with the first outcome in the project,

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increased entrepreneurship capacity

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of women-led grassroots social enterprises

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to pursue economic opportunities in Vietnam.

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That's the outcome and the outcome indicator?

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Yes, the outcome indicator for that particular outcome

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is number of women-led grassroots social enterprises

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reported increased capacity to engage

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in entrepreneurship opportunities in Vietnam.

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So this particular indicator,

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there's like three main points I would like to highlight

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for this indicator.

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The first one is the vagueness in increased capacity.

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The term increased capacity is vague

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and it does not really specify what aspects of capacity

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are being measured.

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The second point is its reliance on self-reporting.

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And that data can be very biased

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because self-reporting data persons tend to be very biased

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in terms of how they report and provide feedback.

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And the third key point on this indicator

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is the lack of objective measures.

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There are no objective measures for entrepreneurship capacity

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or success.

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In terms of improving this particular indicator,

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the first thing would need to be done

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is to have a clear definition, obviously,

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of what capacity entails,

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whether it entails business skills, access to capital,

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market access, et cetera.

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The second thing that would be needed to address

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is the objective matrix of the indicator.

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What are the objective matrix are we going to measure?

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Are we measuring revenue growth, employment rates,

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number of new businesses started, and so forth.

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The third thing that would need to be addressed

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is periodic and independent assessments.

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Conduct periodic assessments.

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And these assessments should be done

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by independent evaluators to ensure

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that they measure the growth and the sustainability

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of the enterprises.

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And then there's an issue with confidence versus competence.

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While confidence is important,

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it should be measured alongside competence,

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especially when it comes to entrepreneurship skills.

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That would be my brief critique of this particular indicator

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and ways in which this indicator can be improved.

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I didn't come up with a rewarded indicator

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because I think I would probably need

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a bit more information,

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but those key points would definitely address the issues

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with this particular indicator.

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That's excellent, Donald.

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Thank you.

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So we'll move on to the next outcome statement

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in the performance measurement framework

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for this project by Care Canada delivered in Vietnam.

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That's increased gender responsive capacity

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of poor, rural, and ethnic minorities,

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especially women, to save, borrow money,

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to support productive and sustainable economic activities

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in Vietnam.

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The indicator I'll be looking at there is

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percent and number

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targeted poor, rural, and ethnic minority women and men

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who report an improvement in capacity to save money.

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And I have the same issue that Donald's explained

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is increased gender responsive capacity

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to save and borrow money.

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They're depending here again on self-reporting.

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So you have this self-reporting bias

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or what some people call social desirability bias

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where they will have a tendency to want to say,

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yes, we've increased our capacity.

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And another point is,

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if they have the capacity to save money and borrow money,

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why not just check out their bank accounts?

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Why not just go right to the chase?

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Some people may say that's intrusive,

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but if they really wanna show

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that they've been able to save and borrow money,

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they should look at their savings accounts.

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Their ability to borrow implies the ability

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to pay back a loan on time.

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So they could also use that as an alternate way

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of measuring their capacity.

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And also as we allude to in the trailer of this podcast,

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even if their capacity is properly measured,

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and it is not here, but let's assume it is,

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how do we know it's the project training

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that was responsible for this increase

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in gender responsive capacity to save and borrow money?

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There could be another group of women

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in another part of Vietnam

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who are also doing this just fine,

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and there's no project training going on.

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They figured it out all by themselves.

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So that's what my points would be for that.

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Now, the next indicator is 1210.1.

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So that would be Donald again.

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This is where we have the outcome,

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increased gender responsive capacity

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of poor rural and ethnic minorities,

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especially women, to earn income

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from climate smart and sustainable on-farm

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and off-farm livelihoods in Vietnam.

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Donald?

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Sure, thanks, David.

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This particular indicator that supports that outcome

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is percent and normal.

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Targeted poor rural and ethnic minority women

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and men who report an improvement

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in their capacity to earn income.

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And this indicator is disaggregated by sex,

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ethnicity, age, disability status.

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Three main issues again with this indicator.

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The first one, again, same issue

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like the last two indicators.

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It's based on self-reported improvements,

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which may not reflect actual income changes.

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The second issue I have with this indicator

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is the frequency of measurement.

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It's unclear how often this measurement is taken,

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which can affect the reliability of the data being collected.

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And then there's no comparison group.

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It's difficult to attribute any improvements

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to the project, specifically if you don't have

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a comparison group.

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How this indicator would need to be improved

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to measure the impact project is,

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the first thing that would be needed to address is,

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you know, having that control group being selected.

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And that control group should be matched

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on key demographic and soco-economic variables

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to ensure compatibility and implements physical techniques

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such as propensity score matching can be used, for example,

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to select a control group that mirrors the intervention group

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as closely as possible.

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The second thing is the frequency of the data.

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Determine an optimal data collection frequency

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that balances the need for the timely data

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with the logistical constraints of data collection.

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This may involve seasonal assessment

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to account for agricultural or market cycles

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that affect income.

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And then there's income measurement.

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A comprehensive income measurement tool

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would need to capture not only the amount of income,

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but also the sources and stability of that income.

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And this tool should be sensitive enough

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to detect changes over time

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and attributable to specific project interventions.

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And the fourth thing I would suggest

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that would need to be considered for this indicator

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for improvement is link the specific activities

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to income improvement, to specify project activities,

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to identify what exactly is really working.

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So the next outcome is increased willingness

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of poor rural and ethnic minority women and men,

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duty bearers in particular, commune officers,

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to address the issue of women's unequal caregiving burden

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and economic rights in Vietnam.

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And I think Donald, you're looking at the indicator there.

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Yes, that particular indicator states

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average score of ethnic minority men and women,

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duty bearers in particular,

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commune officers who report gender equitably attitudes.

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And this is disaggregated by sex, ethnicity, age,

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disability status, type of participant.

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I have three main issues with this particular indicator.

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The first one is the subjectivity of it.

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Discard indicators relies again

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on self-reported measures of attitudes.

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And this can be highly, and in more cases

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are very highly subjective and influenced

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by social desirability biases.

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The second issue I have with this indicator

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is the lack of baseline and follow-up.

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Without the baseline measure or regular follow-up,

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it's very difficult to assess whether any changes

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in attitudes are due to the project

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or the activities coming out of the project.

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And there's no actionable outcome.

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Porting an attitude does not necessarily translate

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into actionable change or improvement in gender equality.

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Let me just ask you, Donald, that's correct.

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But in this outcome, to be fair to Care Canada,

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they just wanna make sure that the attitude

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has changed in the right direction, increased willingness.

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So you mentioned lack of frequency

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in measuring this attitude change.

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If we have a chance, we can look at the performance

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measurement framework.

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What exactly is the frequency they measure

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this attitude change?

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Does it say in the performance measurement framework?

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I think they mention outcome harvesting

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and it might be annual reporting.

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Let's check to make sure.

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I'm quite sure the frequency is not enough,

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but here it is.

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Yeah, you're right.

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It's outcome harvesting and it's only done annually.

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So that means you get an attitude change,

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you get it in the right direction,

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but they only measure it once a year.

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So there's all sorts of different things

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that could be going on that could change their attitude

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that's got nothing to do with the project.

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Yeah, so, yeah, that's a good point.

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Yeah.

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Yeah, so suggestions on how this could be improved

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is definitely, first of all,

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addressing the regular assessments, right?

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Implement more pre-project surveys

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to establish a baseline,

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conduct regular follow-up surveys

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to track changes over time.

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They could also use a comparison group

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where people that are not in the project,

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that are not doing anything to any of these women

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or this target group to change their attitudes,

273
00:13:06,400 --> 00:13:09,240
they could also measure their attitudes

274
00:13:09,240 --> 00:13:13,840
on the same variable, which is increased willingness

275
00:13:13,840 --> 00:13:16,800
to particularly these commune officers

276
00:13:16,800 --> 00:13:20,160
to address the issue of women's unequal caregiving burden.

277
00:13:20,160 --> 00:13:22,760
And they could go to other districts in Vietnam

278
00:13:22,760 --> 00:13:25,000
and ask commune officers there

279
00:13:25,000 --> 00:13:26,960
where Care Canada is not working

280
00:13:26,960 --> 00:13:29,480
and trying to change their attitudes.

281
00:13:29,480 --> 00:13:32,680
Their attitudes could also be going in the right direction.

282
00:13:32,680 --> 00:13:34,120
Right, right.

283
00:13:34,120 --> 00:13:36,840
Yeah, that's a key point.

284
00:13:36,840 --> 00:13:39,800
And one of the methodologies I have here to note

285
00:13:39,800 --> 00:13:44,320
that would expand on the only tactical assessments

286
00:13:44,320 --> 00:13:47,040
of this particular indicator is,

287
00:13:47,040 --> 00:13:49,480
one, they can also implement

288
00:13:49,480 --> 00:13:53,160
longitudinal study design methodology

289
00:13:53,160 --> 00:13:56,680
that measures attitude over multiple time points.

290
00:13:56,680 --> 00:13:59,640
And this would allow for assessments of changes

291
00:13:59,640 --> 00:14:02,240
in attitudes and the sustainability

292
00:14:02,240 --> 00:14:05,680
of these changes over time.

293
00:14:05,680 --> 00:14:07,000
Another thing that they can do

294
00:14:07,000 --> 00:14:08,960
is implement a mixed method approach

295
00:14:08,960 --> 00:14:12,080
where they incorporate qualitative methods

296
00:14:12,080 --> 00:14:13,880
such as focus group discussions

297
00:14:13,880 --> 00:14:16,080
or in-depth interviews.

298
00:14:16,080 --> 00:14:17,520
And that is complemented

299
00:14:17,520 --> 00:14:20,160
with the quantitative self-reporting data.

300
00:14:20,160 --> 00:14:22,520
And that would provide a bit more context

301
00:14:22,520 --> 00:14:24,400
to the attitudes expressed

302
00:14:24,400 --> 00:14:26,200
and the reason behind any changes

303
00:14:26,200 --> 00:14:29,800
or lack of any changes thereof.

304
00:14:29,800 --> 00:14:30,640
Yeah, that's right.

305
00:14:30,640 --> 00:14:33,080
There's a common problem.

306
00:14:34,440 --> 00:14:37,000
Our focus groups are used just to measure

307
00:14:37,000 --> 00:14:38,920
the outcome indicator

308
00:14:38,920 --> 00:14:42,160
rather than measuring the outcome indicator first

309
00:14:42,160 --> 00:14:44,320
and then seeing that the outcome indicator

310
00:14:44,320 --> 00:14:46,800
is not moving in the right direction.

311
00:14:46,800 --> 00:14:49,200
And then, and only then,

312
00:14:49,200 --> 00:14:50,320
should they have a focus group

313
00:14:50,320 --> 00:14:51,400
where they ask the question,

314
00:14:51,400 --> 00:14:55,240
hello, why did your increased willingness not go up?

315
00:14:55,240 --> 00:14:57,840
And then you hold a focus group to find out.

316
00:14:57,840 --> 00:15:01,360
But often focus groups are abused, misused,

317
00:15:01,360 --> 00:15:04,160
and they only use them like outcome harvesting

318
00:15:04,160 --> 00:15:08,000
to try to measure the outcome indicator in the first place.

319
00:15:08,000 --> 00:15:08,960
Right, correct.

320
00:15:08,960 --> 00:15:13,120
Okay, so let's move on to the next outcome,

321
00:15:13,120 --> 00:15:17,560
which is increased ability of ethnic minority women

322
00:15:17,560 --> 00:15:20,120
to meaningfully participate

323
00:15:20,120 --> 00:15:24,160
and make decisions related to economic activities

324
00:15:24,160 --> 00:15:28,120
at the household level and in their livelihoods.

325
00:15:28,120 --> 00:15:29,600
And Mark, I think you're gonna be dealing

326
00:15:29,600 --> 00:15:31,800
with 1120.1 indicator.

327
00:15:33,120 --> 00:15:34,840
Well, yes, I'm reading.

328
00:15:34,840 --> 00:15:38,680
Percentage and number of ethnic minority women

329
00:15:38,680 --> 00:15:41,000
who have meaningfully participated

330
00:15:41,000 --> 00:15:43,600
in economic decision-making at the household.

331
00:15:44,920 --> 00:15:49,680
Yes, I think general increased ability participation

332
00:15:49,680 --> 00:15:54,600
are difficult terms to evaluate and also to monitor

333
00:15:54,600 --> 00:15:58,040
because meaningfully participation,

334
00:15:58,040 --> 00:16:00,320
what does it mean in detail?

335
00:16:00,320 --> 00:16:01,680
Does it mean,

336
00:16:01,680 --> 00:16:03,920
that they have not the chance to participate

337
00:16:03,920 --> 00:16:05,640
in the household before?

338
00:16:05,640 --> 00:16:07,480
Is there, because of what?

339
00:16:07,480 --> 00:16:11,480
Because of cultural aspects or social aspects.

340
00:16:11,480 --> 00:16:14,440
And now if they are able to do this,

341
00:16:15,960 --> 00:16:19,080
it's, we can maybe, this is for me also a question

342
00:16:19,080 --> 00:16:22,080
of a qualitative approach necessary,

343
00:16:22,080 --> 00:16:24,480
a question of qualitative measurement.

344
00:16:24,480 --> 00:16:28,640
And general decision-making,

345
00:16:28,640 --> 00:16:31,960
you have to go back and ask them,

346
00:16:31,960 --> 00:16:35,240
maybe in interview situations,

347
00:16:35,240 --> 00:16:38,880
what has improved your participation at the household?

348
00:16:38,880 --> 00:16:41,520
Is the husband now allowing you,

349
00:16:41,520 --> 00:16:45,720
or is your role in the family has been stronger than before

350
00:16:47,240 --> 00:16:49,320
to explain this indicator?

351
00:16:49,320 --> 00:16:51,400
And the other way is,

352
00:16:52,280 --> 00:16:54,520
sometimes the stories of change can also help

353
00:16:54,520 --> 00:16:57,480
to get to the point where

354
00:16:57,480 --> 00:17:00,880
you get to verify

355
00:17:00,880 --> 00:17:05,680
and to find out what is now the improvement of the situation.

356
00:17:05,680 --> 00:17:08,280
And the second one is similar,

357
00:17:08,280 --> 00:17:12,160
it's the percentage of numbers of ethnic minority women

358
00:17:12,160 --> 00:17:15,840
who report participating and voicing out their concerns

359
00:17:15,840 --> 00:17:19,520
about pay economic activities to local authorities

360
00:17:19,520 --> 00:17:20,800
and DTPers here.

361
00:17:22,160 --> 00:17:24,240
Here we have a similar situation.

362
00:17:24,240 --> 00:17:26,200
There's one aspect,

363
00:17:26,200 --> 00:17:27,880
it was written women who report,

364
00:17:27,880 --> 00:17:30,680
they're reporting their participation

365
00:17:30,680 --> 00:17:33,480
and voicing out their concern.

366
00:17:33,480 --> 00:17:37,840
So it's a self-reporting or it's a reporting that happens

367
00:17:37,840 --> 00:17:40,720
via a survey, I don't know.

368
00:17:40,720 --> 00:17:43,760
But for me, when I look at this thing,

369
00:17:43,760 --> 00:17:46,800
what local authorities are they,

370
00:17:46,800 --> 00:17:51,800
what type of DTPers are these who are concerning about this?

371
00:17:51,800 --> 00:17:54,480
Are they from the district, from the communities?

372
00:17:56,120 --> 00:18:01,120
And how can they see improvement to the situation before?

373
00:18:02,240 --> 00:18:07,240
It's a little bit tricky to use such indicators

374
00:18:07,240 --> 00:18:11,200
who are, you can use your qualitative approaches

375
00:18:11,200 --> 00:18:12,880
to by the end of the day,

376
00:18:12,880 --> 00:18:17,880
it's to see the change from the baseline to the target.

377
00:18:17,880 --> 00:18:20,240
It's sometimes not so, we will not know

378
00:18:20,240 --> 00:18:25,240
it's not so visible and also hard to measure it, yeah.

379
00:18:26,320 --> 00:18:28,520
Right, and if you look at the outcome,

380
00:18:28,520 --> 00:18:31,800
it says we've bolded it for,

381
00:18:31,800 --> 00:18:33,240
if anybody's interested in getting

382
00:18:33,240 --> 00:18:34,920
the performance measurement framework,

383
00:18:34,920 --> 00:18:35,760
you just email me,

384
00:18:35,760 --> 00:18:40,760
it says increased ability to meaningfully participate.

385
00:18:41,120 --> 00:18:44,920
Now you could argue, you can measure that quantitatively.

386
00:18:44,920 --> 00:18:49,080
You could measure their ability to negotiate or whatever,

387
00:18:49,080 --> 00:18:52,200
you could test them, you could do some sort of assessment

388
00:18:52,200 --> 00:18:54,760
before, during, and after the training

389
00:18:54,760 --> 00:18:56,360
instead of self-reporting.

390
00:18:56,360 --> 00:18:59,120
So that's a really quick way of arguing

391
00:18:59,120 --> 00:19:02,600
you could actually objectively measure increased ability

392
00:19:02,600 --> 00:19:04,400
based on some sort of training

393
00:19:04,400 --> 00:19:06,600
where they're training them how to negotiate

394
00:19:06,600 --> 00:19:09,720
for better participation in the household.

395
00:19:09,720 --> 00:19:13,480
And that would be good enough because the outcome is clear.

396
00:19:13,480 --> 00:19:15,800
It just says increased ability.

397
00:19:15,800 --> 00:19:17,600
After that, good luck.

398
00:19:17,600 --> 00:19:20,640
We don't know if that's gonna lead to greater levels

399
00:19:20,640 --> 00:19:23,240
of satisfaction for these women in the household,

400
00:19:23,240 --> 00:19:26,440
but at least that piece, that short-term piece

401
00:19:26,440 --> 00:19:29,480
in the immediate outcome of increased ability,

402
00:19:29,480 --> 00:19:30,640
they could measure it.

403
00:19:30,640 --> 00:19:33,360
But they're going straight to stories of change.

404
00:19:33,360 --> 00:19:35,120
And to be fair to Care Canada,

405
00:19:35,120 --> 00:19:37,760
of course they're doing what Mark has explained,

406
00:19:37,760 --> 00:19:41,840
which is trying to find out how to measure this level

407
00:19:41,840 --> 00:19:44,800
of participation in a household, which is very difficult.

408
00:19:44,800 --> 00:19:46,000
It's intrusive.

409
00:19:46,000 --> 00:19:50,280
So we understand stories of change may be a way of doing it,

410
00:19:50,280 --> 00:19:53,360
but you've forgotten your outcome in the first place,

411
00:19:53,360 --> 00:19:55,840
which is increased ability.

412
00:19:55,840 --> 00:19:58,240
So they've kind of missed, in my opinion,

413
00:19:58,240 --> 00:20:00,320
that first step where they could actually measure

414
00:20:00,320 --> 00:20:03,640
their ability using some sort of psychometric test

415
00:20:03,640 --> 00:20:06,120
of their skills to be able to negotiate

416
00:20:06,920 --> 00:20:10,720
based on training they have received in the project.

417
00:20:10,720 --> 00:20:14,280
And then you could also do this with another group of women

418
00:20:14,280 --> 00:20:16,400
who are not even in the project

419
00:20:16,400 --> 00:20:18,240
or in some other part of the country,

420
00:20:18,240 --> 00:20:19,640
and that would be good enough.

421
00:20:19,640 --> 00:20:22,800
They could show that ability has actually increased.

422
00:20:24,360 --> 00:20:27,520
The other question is also when you talk about household,

423
00:20:27,520 --> 00:20:31,840
then you have also to ask other members of the household,

424
00:20:31,840 --> 00:20:35,240
the husband or children or people who live in this household

425
00:20:35,240 --> 00:20:39,960
if the economic decision-making has been improved

426
00:20:39,960 --> 00:20:41,240
because of the project.

427
00:20:41,240 --> 00:20:44,400
So you need more voices to understand

428
00:20:44,400 --> 00:20:45,960
what is really the improvement.

429
00:20:47,760 --> 00:20:50,800
Even though they've made it clear in that second indicator,

430
00:20:50,800 --> 00:20:53,080
they only are interested in the women,

431
00:20:53,080 --> 00:20:57,640
but it's a good point is that it's a more complex dynamic

432
00:20:57,640 --> 00:21:00,280
in the decision-making within the household.

433
00:21:00,280 --> 00:21:01,800
But they say right in the,

434
00:21:01,800 --> 00:21:04,400
at least I give them credit for specifying,

435
00:21:04,400 --> 00:21:06,800
it's the ethnic minority women.

436
00:21:06,800 --> 00:21:09,040
They want to increase their participation.

437
00:21:09,040 --> 00:21:12,880
But you're right, it may depend on the other members

438
00:21:12,880 --> 00:21:14,960
in the household, absolutely, yeah.

439
00:21:14,960 --> 00:21:18,480
Okay, so we're gonna move on to the next outcome,

440
00:21:18,480 --> 00:21:21,520
which is in the performance measure framework,

441
00:21:21,520 --> 00:21:24,440
increased capacity of civil society organizations,

442
00:21:24,440 --> 00:21:26,840
including women's rights organizations,

443
00:21:26,840 --> 00:21:30,000
private sector companies and media organizations

444
00:21:30,000 --> 00:21:33,400
to promote poor rural and ethnic minority women's

445
00:21:33,400 --> 00:21:35,200
economic rights in Vietnam.

446
00:21:35,200 --> 00:21:40,200
And the indicator, number of civil society organizations,

447
00:21:40,200 --> 00:21:42,560
media organizations and network members,

448
00:21:42,560 --> 00:21:46,120
private sector companies, who report an improvement

449
00:21:46,120 --> 00:21:50,480
in their perception, opinion related to

450
00:21:50,480 --> 00:21:53,000
ethnic minority women's economic rights.

451
00:21:54,440 --> 00:21:58,680
So again, outcome is clear, increased capacity.

452
00:21:58,680 --> 00:22:02,400
So that means we should be looking at their ability,

453
00:22:02,400 --> 00:22:07,400
increased ability to actually advocate for these women

454
00:22:07,880 --> 00:22:10,000
regarding their economic rights.

455
00:22:10,000 --> 00:22:13,640
So there's a huge bias in here because these organizations

456
00:22:13,640 --> 00:22:17,080
are paid for by Care Canada, by the project

457
00:22:17,080 --> 00:22:19,120
to advocate for these women.

458
00:22:19,120 --> 00:22:22,120
So they're expected to advocate on their behalf.

459
00:22:22,120 --> 00:22:26,320
So if you ask them, have you improved your ability

460
00:22:26,320 --> 00:22:29,440
or your perception or opinion related to

461
00:22:29,440 --> 00:22:32,640
women's economic rights that you happen to be paid for

462
00:22:32,640 --> 00:22:34,520
by the project to advocate?

463
00:22:34,520 --> 00:22:36,960
Of course, they're gonna say yes.

464
00:22:36,960 --> 00:22:38,640
So this is a huge bias.

465
00:22:38,640 --> 00:22:40,840
And again, they missed the point of the outcome,

466
00:22:40,840 --> 00:22:42,440
which is they should be just measuring

467
00:22:42,440 --> 00:22:45,080
their increased capacity to advocate.

468
00:22:45,080 --> 00:22:47,640
There's all sorts of projects where they train people

469
00:22:47,640 --> 00:22:49,920
on how to advocate for another group,

470
00:22:49,920 --> 00:22:52,720
which is what's going on here in this outcome.

471
00:22:52,720 --> 00:22:55,000
So that's the major problem I see with that.

472
00:22:55,000 --> 00:22:57,760
And I pointed it out, why not objectively measure

473
00:22:57,760 --> 00:23:00,840
and also the other point is it's not the institutions,

474
00:23:00,840 --> 00:23:03,240
it's the human beings inside of them

475
00:23:03,240 --> 00:23:04,680
that we need to look at.

476
00:23:04,680 --> 00:23:07,280
We need to measure their technical capacity

477
00:23:07,280 --> 00:23:09,040
to advocate for others, right?

478
00:23:09,040 --> 00:23:12,960
So it's not just the number, that's the real problem here.

479
00:23:12,960 --> 00:23:15,480
The indicator says the number of organizations.

480
00:23:15,480 --> 00:23:17,120
So you just tick a box off.

481
00:23:17,120 --> 00:23:19,400
How do you tick that box off that says

482
00:23:19,400 --> 00:23:22,680
this civil society organization in Vietnam

483
00:23:22,680 --> 00:23:27,240
has met all our criteria of equity

484
00:23:27,240 --> 00:23:31,760
of adequately and increasingly in better ways

485
00:23:31,760 --> 00:23:33,800
advocating for these women?

486
00:23:33,800 --> 00:23:34,640
How do we know?

487
00:23:35,680 --> 00:23:40,160
So what we need to do instead is go inside that organization

488
00:23:40,160 --> 00:23:43,120
and test a group of the individuals

489
00:23:43,120 --> 00:23:45,600
who are expected to advocate for those women.

490
00:23:45,600 --> 00:23:48,240
I think it could be duty bearers, I'm not sure.

491
00:23:49,280 --> 00:23:51,440
And make sure that their technical ability

492
00:23:51,440 --> 00:23:52,920
to advocate has gone up

493
00:23:52,920 --> 00:23:55,880
and maybe even their attitudes have gone up.

494
00:23:55,880 --> 00:23:58,160
And then the other problem of course is

495
00:23:58,160 --> 00:24:01,480
even if they have gone up, there may be another group

496
00:24:01,480 --> 00:24:04,320
of civil society organizations that are doing

497
00:24:04,320 --> 00:24:07,560
just as good a job or even better job

498
00:24:07,560 --> 00:24:11,320
at advocating for ethnic minority women's economic rights

499
00:24:11,320 --> 00:24:13,000
in some other part of the country

500
00:24:13,000 --> 00:24:16,400
where Care Canada is not involved at all.

501
00:24:16,400 --> 00:24:19,240
So that's the problem with that indicator there.

502
00:24:20,480 --> 00:24:23,000
Now we'll move on to the next outcome

503
00:24:23,000 --> 00:24:26,640
which is increased participation by poor

504
00:24:26,640 --> 00:24:31,160
and ethnic minority women in paid economic activities.

505
00:24:31,160 --> 00:24:34,120
I think Mark you're doing this indicator here.

506
00:24:34,120 --> 00:24:37,920
Yes, percentage and number targeted poor, rural

507
00:24:37,920 --> 00:24:40,480
and ethnic minority women and men

508
00:24:40,480 --> 00:24:45,480
who report access to and control over economic resources

509
00:24:46,000 --> 00:24:50,760
desegregated by sex, ethnicity, age, disability,

510
00:24:50,760 --> 00:24:53,640
status and commune.

511
00:24:53,640 --> 00:24:55,880
Well, here we have again the same question

512
00:24:55,880 --> 00:24:59,480
like we had before, it's about self-reporting.

513
00:24:59,480 --> 00:25:04,120
Because you want to know this ethnic minority women and men

514
00:25:04,120 --> 00:25:06,760
who are reporting their access and control

515
00:25:06,760 --> 00:25:08,840
of our economic resources.

516
00:25:08,840 --> 00:25:13,840
And it's somehow difficult to value it.

517
00:25:14,480 --> 00:25:17,840
The measurement is somehow you can maybe check them

518
00:25:17,840 --> 00:25:21,160
in a questionnaire to see what economic resources

519
00:25:21,160 --> 00:25:25,040
they had before the project, what do they have now?

520
00:25:25,040 --> 00:25:29,800
So you can see the change in the impact

521
00:25:29,800 --> 00:25:34,400
but there's always some bias about self-reporting

522
00:25:34,400 --> 00:25:37,240
but it's sometimes not bad.

523
00:25:37,240 --> 00:25:39,760
It can also be if you do it in a way with interviews

524
00:25:39,760 --> 00:25:44,040
and focus group discussions to try to get the view

525
00:25:44,040 --> 00:25:47,720
of the people and to put it in numbers

526
00:25:47,720 --> 00:25:51,280
and figures it's time to see the track changes

527
00:25:51,280 --> 00:25:55,240
that it's a little bit not appropriate I think.

528
00:25:57,240 --> 00:25:59,120
You can maybe track their incomes.

529
00:25:59,120 --> 00:26:03,520
You can track their incomes against a non-project group

530
00:26:03,520 --> 00:26:06,320
of women and men to see if they have really increased

531
00:26:06,320 --> 00:26:07,840
their incomes before.

532
00:26:09,760 --> 00:26:11,160
Exactly, yeah.

533
00:26:11,160 --> 00:26:13,200
Now to be fair to Care Canada,

534
00:26:13,200 --> 00:26:15,400
the outcome is increased participation

535
00:26:15,400 --> 00:26:20,240
but that's difficult to measure but they've said

536
00:26:20,240 --> 00:26:22,760
they're gonna claim that their project is going

537
00:26:22,760 --> 00:26:26,760
to increase the levels of participation for these women

538
00:26:26,760 --> 00:26:28,320
and they're gonna train them in some way

539
00:26:28,320 --> 00:26:31,320
that this is going to happen through a variety

540
00:26:31,320 --> 00:26:35,560
of project services that are described in part one.

541
00:26:35,560 --> 00:26:37,200
But yes, it's difficult but yeah,

542
00:26:37,200 --> 00:26:40,360
you could just cut to the chase and figure out

543
00:26:40,360 --> 00:26:44,480
because you want to achieve ultimately increased incomes,

544
00:26:44,480 --> 00:26:48,640
economic resources for the family although we can't assume

545
00:26:48,640 --> 00:26:51,200
that all that money, increased income goes

546
00:26:51,200 --> 00:26:56,120
into the women's pocket may still be held by the husband

547
00:26:56,120 --> 00:26:57,680
and that is understandable.

548
00:26:57,680 --> 00:26:59,280
That's why they talk about empowerment

549
00:26:59,280 --> 00:27:01,440
of the women specifically.

550
00:27:01,440 --> 00:27:05,360
So it's difficult but I think we've noted it's a challenge

551
00:27:05,360 --> 00:27:07,880
for sure in measuring increased participation.

552
00:27:07,880 --> 00:27:09,720
Absolutely, yeah.

553
00:27:09,720 --> 00:27:11,640
Yeah, it's a general hard aspect.

554
00:27:11,640 --> 00:27:15,040
Participation is generally very difficult in developing

555
00:27:15,040 --> 00:27:19,440
projects so very often you use quantitative approaches

556
00:27:19,440 --> 00:27:23,360
because quantitative, you can work with a questionnaire

557
00:27:23,360 --> 00:27:26,720
and make a survey if you have a reliable sample

558
00:27:26,720 --> 00:27:30,840
but it's not always giving you the right view.

559
00:27:30,840 --> 00:27:32,720
Right, okay good.

560
00:27:32,720 --> 00:27:35,760
So the next outcome is enhanced promotion

561
00:27:35,760 --> 00:27:38,360
of economic rights for poor rural women,

562
00:27:38,360 --> 00:27:41,520
especially ethnic minority women in Vietnam

563
00:27:41,520 --> 00:27:45,960
and the indicator I'm looking at here is average total number

564
00:27:45,960 --> 00:27:49,440
and proportion of daily hours spent

565
00:27:49,440 --> 00:27:52,240
on unpaid domestic and care work.

566
00:27:52,240 --> 00:27:56,600
Now this is an interesting one because they are trying

567
00:27:56,600 --> 00:28:00,840
to have these women, part of the project actually delivers

568
00:28:00,840 --> 00:28:05,360
childcare saving options and they don't describe the options

569
00:28:05,360 --> 00:28:09,640
but we can assume that just by delivering that service

570
00:28:09,640 --> 00:28:11,880
in the project which is very important,

571
00:28:11,880 --> 00:28:15,640
it will reduce the hours that these women spend

572
00:28:15,640 --> 00:28:18,120
on unpaid domestic care work just

573
00:28:18,120 --> 00:28:21,600
by providing these alternate options for them to choose,

574
00:28:21,600 --> 00:28:22,440
which is fine.

575
00:28:22,440 --> 00:28:26,560
Two problems again, the one is even if that happens,

576
00:28:26,560 --> 00:28:30,120
we need to see a comparison group where there's another group

577
00:28:30,120 --> 00:28:34,640
of women who don't receive these alternate options

578
00:28:34,640 --> 00:28:38,360
of other people taking care of their children for example

579
00:28:38,360 --> 00:28:39,840
in this project.

580
00:28:39,840 --> 00:28:42,320
In another part of the country where another group

581
00:28:42,320 --> 00:28:45,440
of women get together for example and set

582
00:28:45,440 --> 00:28:48,520
up their own community childcare center

583
00:28:48,520 --> 00:28:51,440
where one woman says all your children can come

584
00:28:51,440 --> 00:28:53,680
to my house this day and the rest

585
00:28:53,680 --> 00:28:56,920
of you can do what you have to do during the day and I'll take

586
00:28:56,920 --> 00:28:59,080
and they do that on a rotational basis.

587
00:28:59,080 --> 00:29:02,200
So that's the first problem.

588
00:29:02,200 --> 00:29:05,920
The other problem is when you look at the outcome, again,

589
00:29:05,920 --> 00:29:11,600
they're looking at enhanced promotion of economic rights

590
00:29:11,600 --> 00:29:13,920
for poor rural women.

591
00:29:13,920 --> 00:29:18,720
So this particular indicator isn't promoting their rights

592
00:29:18,720 --> 00:29:23,880
specifically so enhanced promotion is not really being

593
00:29:23,880 --> 00:29:26,680
measured here directly.

594
00:29:26,680 --> 00:29:29,280
So that's the only way I could look at this is saying

595
00:29:29,280 --> 00:29:31,800
that is there another group out there

596
00:29:31,800 --> 00:29:35,240
that are also promoting the economic rights of these women

597
00:29:35,240 --> 00:29:38,800
in a way that's having the same benefits.

598
00:29:38,800 --> 00:29:40,520
So there's no comparison group.

599
00:29:40,520 --> 00:29:44,640
So that's the problem there with that indicator.

600
00:29:44,640 --> 00:29:47,320
Now to be fair to them, they have other indicators

601
00:29:47,320 --> 00:29:51,360
where they are trying to measure enhanced promotion

602
00:29:51,360 --> 00:29:54,240
but we're not going to discuss that right now

603
00:29:54,240 --> 00:29:57,760
because we have limited time to cover all the indicators

604
00:29:57,760 --> 00:30:02,640
but the summary is there for people to look at as to why all

605
00:30:02,640 --> 00:30:05,600
of the outcome indicators do fall into one of those five

606
00:30:05,600 --> 00:30:08,200
problem areas that we're discussing.

607
00:30:08,200 --> 00:30:12,240
So the next one, the next outcome is improve economic

608
00:30:12,240 --> 00:30:16,000
well-being for poor rural women, especially ethnic minority

609
00:30:16,000 --> 00:30:19,080
women in Vietnam and the indicator there is percent

610
00:30:19,080 --> 00:30:23,040
and number of poor rural and ethnic minority women and men

611
00:30:23,040 --> 00:30:26,960
who report an improvement in their economic well-being.

612
00:30:26,960 --> 00:30:29,480
And it's the same issue we've talked about before,

613
00:30:29,480 --> 00:30:32,840
which is instead of having them self-report

614
00:30:32,840 --> 00:30:34,320
on their economic well-being,

615
00:30:34,320 --> 00:30:36,080
why not just measure their incomes?

616
00:30:37,240 --> 00:30:40,560
And more importantly, do it compared to another group

617
00:30:40,560 --> 00:30:43,600
of women in another part of Vietnam

618
00:30:43,600 --> 00:30:46,160
that aren't receiving all these project services

619
00:30:46,160 --> 00:30:50,880
and track their incomes before, during and after the project

620
00:30:50,880 --> 00:30:54,400
and see if there is a significant increase

621
00:30:54,400 --> 00:30:57,440
or greater increase in incomes for the project group.

622
00:30:57,440 --> 00:30:58,920
So now that we've done that,

623
00:30:58,920 --> 00:31:01,560
we've covered all nine outcomes of the project

624
00:31:01,560 --> 00:31:05,040
and picked at least nine outcome indicators.

625
00:31:05,040 --> 00:31:07,240
Let's, I think Mark, thank you.

626
00:31:07,240 --> 00:31:11,120
You've already covered the other indicator for that outcome,

627
00:31:11,120 --> 00:31:13,440
but we'll just do one more.

628
00:31:14,280 --> 00:31:17,600
And that is, we'll go back to increased entrepreneurship

629
00:31:17,600 --> 00:31:21,120
capacity of women-led grassroots social enterprises

630
00:31:21,120 --> 00:31:24,320
to pursue economic opportunities in Vietnam.

631
00:31:24,320 --> 00:31:27,600
And we'll look at another indicator.

632
00:31:27,600 --> 00:31:30,440
Donald's gonna look at 1230.2.

633
00:31:31,400 --> 00:31:32,920
Yes, thanks David.

634
00:31:32,920 --> 00:31:35,960
1230.2, this indicator states,

635
00:31:35,960 --> 00:31:39,440
percent a number of ethnic minority women-led

636
00:31:39,440 --> 00:31:43,320
grassroots enterprise members who report a change.

637
00:31:43,320 --> 00:31:45,640
And here they're using a five-point scale

638
00:31:46,640 --> 00:31:51,360
in their confidence level of their entrepreneurship capacity.

639
00:31:51,360 --> 00:31:56,360
This has the same issues as the 1230.1

640
00:31:58,440 --> 00:31:59,720
that we discussed,

641
00:31:59,720 --> 00:32:03,600
or issues that relate to increased capacity,

642
00:32:03,600 --> 00:32:05,560
how that's being defined.

643
00:32:07,760 --> 00:32:10,440
Issues with self-reporting,

644
00:32:10,440 --> 00:32:13,600
the reliance of it being self-reporting.

645
00:32:13,600 --> 00:32:17,040
And the major issue I think that I have with this indicator

646
00:32:17,920 --> 00:32:20,960
is confidence assessment.

647
00:32:20,960 --> 00:32:24,360
To measure confidence and to improve on this indicator,

648
00:32:24,360 --> 00:32:26,920
they should probably use a psychrometrically

649
00:32:26,920 --> 00:32:30,320
sound instrument that would differentiate

650
00:32:30,320 --> 00:32:34,800
between perceived self-efficacy and overconfidence.

651
00:32:34,800 --> 00:32:39,080
And these often do not correlate with actual competence.

652
00:32:39,080 --> 00:32:42,320
So there are some clear technical issues

653
00:32:42,320 --> 00:32:45,120
with this particular indicator.

654
00:32:45,120 --> 00:32:48,720
And to improve it, those issues will be need to improve.

655
00:32:48,720 --> 00:32:51,800
Define what is capacity.

656
00:32:51,800 --> 00:32:54,360
Is it financial, market assessment,

657
00:32:54,360 --> 00:32:56,520
operational, and so forth.

658
00:32:56,520 --> 00:32:59,440
Address the issue with confidence, competence,

659
00:32:59,440 --> 00:33:01,320
and that would clear up the major issues

660
00:33:01,320 --> 00:33:03,440
with this particular indicator.

661
00:33:03,440 --> 00:33:07,360
Before we make a decision on this performance measurement

662
00:33:07,360 --> 00:33:10,800
framework and its ability to support Care Canada

663
00:33:10,800 --> 00:33:14,720
in its claim that its project outcomes have been achieved

664
00:33:14,720 --> 00:33:16,480
by its project services,

665
00:33:16,480 --> 00:33:18,880
I'm gonna go again to the last indicator

666
00:33:18,880 --> 00:33:19,920
on the last outcome,

667
00:33:21,480 --> 00:33:23,680
which is improve economic well-being

668
00:33:23,680 --> 00:33:24,840
for poor rural women,

669
00:33:24,840 --> 00:33:27,320
especially ethnic minority women in Vietnam.

670
00:33:27,320 --> 00:33:28,920
They have one other indicator,

671
00:33:28,920 --> 00:33:32,840
which was level of improvement of economic rights

672
00:33:32,840 --> 00:33:36,480
as perceived by ethnic minority women.

673
00:33:36,480 --> 00:33:37,320
And that's fine.

674
00:33:37,320 --> 00:33:39,120
It's a good way to look at,

675
00:33:39,120 --> 00:33:40,960
measure their perception levels

676
00:33:40,960 --> 00:33:42,680
to see if their perception levels

677
00:33:42,680 --> 00:33:44,800
of how they're doing economically,

678
00:33:44,800 --> 00:33:46,880
it's obviously subjective,

679
00:33:46,880 --> 00:33:48,320
but there's nothing wrong with that.

680
00:33:48,320 --> 00:33:49,920
It's not a bad indicator.

681
00:33:49,920 --> 00:33:54,000
But again, the problem is there's no comparison group.

682
00:33:54,000 --> 00:33:56,320
So we need to get another group of women

683
00:33:56,320 --> 00:33:57,920
outside of the project,

684
00:33:57,920 --> 00:34:00,480
some other part of the country in Vietnam,

685
00:34:00,480 --> 00:34:03,320
and measure also at the same time

686
00:34:03,320 --> 00:34:07,600
their perceived levels of economic well-being

687
00:34:07,600 --> 00:34:09,480
where the project's not operating.

688
00:34:09,480 --> 00:34:12,560
And if this project wants to claim

689
00:34:12,560 --> 00:34:15,400
that they're more successful, then they have to show

690
00:34:15,400 --> 00:34:19,400
that their levels of perceived economic well-being

691
00:34:19,400 --> 00:34:21,400
have increased at a greater rate

692
00:34:21,400 --> 00:34:25,920
or are significantly greater than the non-project group.

693
00:34:25,920 --> 00:34:28,240
So now that that's done,

694
00:34:28,240 --> 00:34:29,720
what do you think guys,

695
00:34:29,720 --> 00:34:32,960
after we've reviewed this performance measurement framework,

696
00:34:32,960 --> 00:34:36,320
do you think that Care Canada can make the claim

697
00:34:36,320 --> 00:34:40,160
that its project services are achieving its project outcomes

698
00:34:40,160 --> 00:34:45,160
at an expense of $3.4 million to the Canadian taxpayer?

699
00:34:46,160 --> 00:34:47,000
Donald?

700
00:34:48,960 --> 00:34:53,160
Based on the analysis that we just provided

701
00:34:53,160 --> 00:34:57,560
and the limitations that we identified with the indicators,

702
00:34:57,560 --> 00:35:00,520
I think it would be extremely difficult for us

703
00:35:00,520 --> 00:35:04,360
to conclusively claim, or Care Canada

704
00:35:04,360 --> 00:35:06,120
to conclusively claim that the program

705
00:35:06,120 --> 00:35:08,440
has achieved its objectives.

706
00:35:08,440 --> 00:35:11,720
And those are based on key issues we discussed,

707
00:35:11,720 --> 00:35:16,320
self-reporting bias, lack of objective measures,

708
00:35:16,320 --> 00:35:18,400
no baseline or control groups,

709
00:35:18,400 --> 00:35:22,200
measurement frequency issues, vague definitions,

710
00:35:22,200 --> 00:35:25,320
and no link to specific activities at all.

711
00:35:25,320 --> 00:35:27,640
With all these issues, it's very difficult

712
00:35:27,640 --> 00:35:30,560
to conclusively claim that the program

713
00:35:30,560 --> 00:35:32,480
has achieved its objectives.

714
00:35:34,080 --> 00:35:35,240
Good, Mark?

715
00:35:35,240 --> 00:35:37,640
Well, I think in general, I have no...

716
00:35:38,960 --> 00:35:40,960
The issue is that for me,

717
00:35:40,960 --> 00:35:44,560
it is not stopping at economic rights.

718
00:35:44,560 --> 00:35:49,560
You also consider social and cultural rights,

719
00:35:49,560 --> 00:35:52,520
because in the end, you want to include them,

720
00:35:52,520 --> 00:35:56,080
the rights to have adequate food, adequate housing,

721
00:35:56,080 --> 00:35:59,480
adequate education for minority groups.

722
00:35:59,480 --> 00:36:03,440
And to measure that in this template,

723
00:36:03,440 --> 00:36:06,680
to measure that in this type of project,

724
00:36:06,680 --> 00:36:09,760
it seems for me complicated,

725
00:36:09,760 --> 00:36:14,320
and they should be interlinked also,

726
00:36:15,280 --> 00:36:17,080
like I said before, the economic, social,

727
00:36:17,080 --> 00:36:19,480
and cultural aspects should be interlinked.

728
00:36:19,480 --> 00:36:24,160
And one point is that if you want to see improvement,

729
00:36:24,160 --> 00:36:27,680
you have also to talk with the authorities

730
00:36:27,680 --> 00:36:31,720
without duty bearers, if they have measures,

731
00:36:31,720 --> 00:36:36,720
if they have laws or policies that can improve

732
00:36:36,920 --> 00:36:39,480
the level of ethnic minorities in this district

733
00:36:39,480 --> 00:36:40,840
or in these places, yeah.

734
00:36:42,320 --> 00:36:43,280
Yeah, that's great.

735
00:36:43,280 --> 00:36:45,600
I think I mentioned in part one,

736
00:36:45,600 --> 00:36:48,880
that issue where the duty bearers

737
00:36:48,880 --> 00:36:51,680
are supposed to advocate for the women,

738
00:36:51,680 --> 00:36:55,720
but the bias is they're asked how they believe themselves

739
00:36:55,720 --> 00:36:58,400
are doing in that role,

740
00:36:58,400 --> 00:37:01,560
and it's not objectively looked at by a third party.

741
00:37:02,720 --> 00:37:05,720
And you need to look at that, I think.

742
00:37:05,720 --> 00:37:06,960
So that's good, okay.

743
00:37:06,960 --> 00:37:11,040
So we basically summarize that CARE Canada

744
00:37:11,040 --> 00:37:13,560
needs to do some work on its outcome indicators

745
00:37:13,560 --> 00:37:16,720
for starters, along with a lot of other issues.

746
00:37:16,720 --> 00:37:20,200
So what we're gonna do now is send this part two

747
00:37:20,200 --> 00:37:22,840
to the Minister for International Development in Canada,

748
00:37:22,840 --> 00:37:25,280
as well as the shadow critics for the Conservative Party

749
00:37:25,280 --> 00:37:27,120
and the New Democratic Party,

750
00:37:27,120 --> 00:37:29,520
and we'll also copy CARE Canada.

751
00:37:29,520 --> 00:37:31,920
And for you listeners out there,

752
00:37:31,920 --> 00:37:36,520
send me an email at evaluatecanadaaid at gmail.com

753
00:37:36,520 --> 00:37:40,760
if you want a copy of the performance measurement framework

754
00:37:40,760 --> 00:37:43,680
and a copy of the Excel summary

755
00:37:43,680 --> 00:37:46,560
of all the outcome indicators and why they fall

756
00:37:46,560 --> 00:37:49,160
into one of these five problem areas.

757
00:37:49,160 --> 00:37:51,920
We're also looking for evaluation experts

758
00:37:51,920 --> 00:37:54,800
who may wanna be interested in doing similar work

759
00:37:54,800 --> 00:37:57,160
to what Donald and Mark have done today.

760
00:37:57,160 --> 00:38:00,080
Send me an email, and I'd be happy to send you

761
00:38:00,080 --> 00:38:02,040
other performance measurement frameworks

762
00:38:02,040 --> 00:38:05,760
that I'm looking at for future podcast episodes.

763
00:38:05,760 --> 00:38:08,800
And if you have any comments or suggestions

764
00:38:08,800 --> 00:38:12,360
on this particular episode regarding CARE Canada

765
00:38:12,360 --> 00:38:15,960
and our review of their performance measurement framework,

766
00:38:15,960 --> 00:38:18,840
send me an email and I'd be happy to respond.

767
00:38:18,840 --> 00:38:20,600
And at some point, we'll be putting

768
00:38:20,600 --> 00:38:22,840
the performance measurement frameworks

769
00:38:22,840 --> 00:38:27,600
and the summaries of their outcome indicators on a website.

770
00:38:27,600 --> 00:38:31,760
And finally, for you listeners, Canadian taxpayers,

771
00:38:31,760 --> 00:38:36,760
you may wanna email CARE Canada at info at care.ca

772
00:38:37,320 --> 00:38:39,640
and simply ask them are they gonna be improving

773
00:38:39,640 --> 00:38:42,600
their outcome indicators, or you could also ask them

774
00:38:42,600 --> 00:38:44,760
if they're gonna put all their other project

775
00:38:44,760 --> 00:38:47,440
performance measurement frameworks on their website

776
00:38:47,440 --> 00:38:49,120
so that we can all have a look,

777
00:38:49,120 --> 00:38:52,120
because right now they're not available to the public.

778
00:38:52,120 --> 00:38:55,680
So thank you for listening and stay tuned

779
00:38:55,680 --> 00:38:59,920
for an upcoming new international development organization,

780
00:38:59,920 --> 00:39:04,160
$37 million project, so it's getting a little heavier.

781
00:39:04,160 --> 00:39:06,640
Thank you, Donald, and thank you, Mark.

782
00:39:08,520 --> 00:39:09,360
Thanks, Evan.

783
00:39:09,360 --> 00:39:10,180
You're welcome, David.

784
00:39:10,180 --> 00:39:12,920
All right, thanks and stay tuned.

785
00:39:12,920 --> 00:39:20,920
Bye for now.

