WEBVTT 00:00:00.000 --> 00:00:02.799 We're always being asked, how do you stand out? 00:00:03.020 --> 00:00:06.400 And we came up with some advanced techniques 00:00:06.400 --> 00:00:08.580 that you can incorporate to your treatments. 00:00:08.720 --> 00:00:11.539 So we're going to go through them and tell you 00:00:11.539 --> 00:00:16.879 a bit more about them. All right. Couple categories 00:00:16.879 --> 00:00:20.660 that we have for you. So the first one, advanced 00:00:20.660 --> 00:00:23.579 facial massage. Then we're going to talk about 00:00:23.579 --> 00:00:26.960 devices and advanced treatments is the third 00:00:26.960 --> 00:00:30.820 one. We're going to keep this simple. So it's 00:00:30.820 --> 00:00:33.359 more heading because of course, you know, you 00:00:33.359 --> 00:00:35.539 know how we are, you guys, we could talk forever. 00:00:36.920 --> 00:00:40.500 It's really like an entire like within the advanced 00:00:40.500 --> 00:00:43.920 facial massage techniques, which is my favorite 00:00:43.920 --> 00:00:47.100 one to receive is there are several different 00:00:47.100 --> 00:00:49.000 categories of something peaks your interest. 00:00:49.020 --> 00:00:50.880 That could be something that you can explore 00:00:50.880 --> 00:00:53.259 more. But these are things that you would have 00:00:53.259 --> 00:00:56.439 to go get additional training for. Right. But 00:00:56.439 --> 00:00:58.399 it's just to kind of show you what's out there. 00:00:58.539 --> 00:01:01.960 and what you can add to just jazz up your treatments 00:01:01.960 --> 00:01:05.500 a little bit. So the first one is lymphatic drainage. 00:01:06.040 --> 00:01:08.120 So that could be manual, that could be through 00:01:08.120 --> 00:01:12.620 cupping as well. So just thinking about how does 00:01:12.620 --> 00:01:16.540 it help? It depuffs, it detoxifies, reduces inflammation. 00:01:17.239 --> 00:01:20.500 So it's going to give that post -treatment glow 00:01:20.500 --> 00:01:23.659 as well. Once you learn lymphatic drainage, you 00:01:23.659 --> 00:01:26.200 could have two ways of doing it. And guasha. 00:01:26.670 --> 00:01:29.290 this is something that could be done quite simply 00:01:29.290 --> 00:01:32.310 too and you could if you're into the stones you 00:01:32.310 --> 00:01:35.170 can resonate into the different options that 00:01:35.170 --> 00:01:38.489 the stones reflect again you would want to take 00:01:38.489 --> 00:01:40.849 a little bit of a course or something on this 00:01:40.849 --> 00:01:43.590 you understand that side of it but basically 00:01:43.590 --> 00:01:47.030 now you're working with circulation and fascia 00:01:47.030 --> 00:01:50.010 tifu so you're releasing when you start to release 00:01:50.010 --> 00:01:52.689 that tightness in the face you're actually giving 00:01:52.689 --> 00:01:56.359 that The pliability to move without pulling and 00:01:56.359 --> 00:01:59.060 tightening, which creates the wrinkles, the dropping 00:01:59.060 --> 00:02:01.879 of the skin, that elasticity side of it. So it 00:02:01.879 --> 00:02:05.000 does help to lift and sculpt the skin. So it 00:02:05.000 --> 00:02:08.060 boosts also blood flow. So that's detoxifying. 00:02:08.180 --> 00:02:11.000 It releases tension in the face as well. But 00:02:11.000 --> 00:02:13.860 it's really overall that brightening complexion. 00:02:14.099 --> 00:02:17.240 And you can play with that by having cool ones, 00:02:17.580 --> 00:02:19.780 warm ones, like just putting it in your hot owl 00:02:19.780 --> 00:02:22.900 cabi or in your water for that. I think with 00:02:22.900 --> 00:02:26.580 those ones, too, just from like a receiving perspective, 00:02:27.259 --> 00:02:30.020 that it's such a nice addition to a facial. It 00:02:30.020 --> 00:02:34.520 just feels so good that that would be leave that 00:02:34.520 --> 00:02:37.379 memory in your client's mind. I was lucky enough 00:02:37.379 --> 00:02:39.879 to be a model for you for one for one of those. 00:02:39.960 --> 00:02:43.259 And I was like, oh, I want that again. That's 00:02:43.259 --> 00:02:45.340 always a nice thing you want to leave your clients 00:02:45.340 --> 00:02:48.219 with. And that's the whole thing, right? It's 00:02:48.219 --> 00:02:52.419 that. experience they're receiving in the treatment 00:02:52.419 --> 00:02:56.139 room, even before and after, but having that, 00:02:56.539 --> 00:02:59.340 you know, if they're feeling fatigued or anything, 00:02:59.500 --> 00:03:02.300 it just, it's amazing what Gua Sha does. Don't 00:03:02.300 --> 00:03:04.300 underestimate it. If you don't know what it is, 00:03:04.400 --> 00:03:06.740 go have one done and then you'll, then you'll 00:03:06.740 --> 00:03:09.659 probably see, right? Like you said. The other 00:03:09.659 --> 00:03:12.219 one is the intraoral, which is out there is the 00:03:12.219 --> 00:03:16.280 buccal massage. We're getting deeper into the 00:03:16.280 --> 00:03:20.590 actual muscles of the face. so understanding 00:03:20.590 --> 00:03:23.169 everything about it of course but you also need 00:03:23.169 --> 00:03:27.189 to know about you know jaw tension not TMJ because 00:03:27.189 --> 00:03:29.629 we're not medical therapists in that aspect so 00:03:29.629 --> 00:03:31.689 we wouldn't get that deep but to respect the 00:03:31.689 --> 00:03:35.229 fact of more is not better you'll know it in 00:03:35.229 --> 00:03:36.830 the training if you're getting training on this 00:03:36.830 --> 00:03:39.669 but basically what it's doing is really giving 00:03:39.669 --> 00:03:42.930 relief now at a different level which helps with 00:03:42.930 --> 00:03:46.289 that tension in the face the stress and also 00:03:46.289 --> 00:03:49.340 with the face like the facial asymmetry, like 00:03:49.340 --> 00:03:52.159 how things are one side drooping more than the 00:03:52.159 --> 00:03:54.599 other, that type of thing. So it's amazing how 00:03:54.599 --> 00:03:57.659 it actually will help benefits. That also feels 00:03:57.659 --> 00:04:00.819 good, but it's like prep yourself for being in 00:04:00.819 --> 00:04:03.979 the mouth a little bit. So you're going to have 00:04:03.979 --> 00:04:06.919 to get into your client's mouth. Gloves are on. 00:04:07.120 --> 00:04:10.219 It'll be taught through all that and how to work 00:04:10.219 --> 00:04:12.400 with the skin as well. And it's a very visual. 00:04:12.520 --> 00:04:15.330 All of this is like You need to really be focusing 00:04:15.330 --> 00:04:19.029 and looking at the skin. How is it reacting to 00:04:19.029 --> 00:04:22.509 the type of modality you're using on your client? 00:04:23.129 --> 00:04:26.449 It's not just doing it, right? It's like, it's 00:04:26.449 --> 00:04:30.110 imagine like doing a peel and you just put it 00:04:30.110 --> 00:04:31.750 on and you leave it and you're not paying attention. 00:04:31.949 --> 00:04:34.430 It's no different when you're working into these 00:04:34.430 --> 00:04:36.850 modalities as well. You want to see what's going 00:04:36.850 --> 00:04:39.550 on. And I really like your suggestion of trying 00:04:39.550 --> 00:04:41.930 it. Like if any of this piques your interest, 00:04:42.430 --> 00:04:45.350 go get a facial with that's offering it because 00:04:45.350 --> 00:04:47.470 then you're going to see, oh, I really like this 00:04:47.470 --> 00:04:49.750 or I have a preference of one over the other. 00:04:49.829 --> 00:04:51.870 And then you can make your decision that way. 00:04:52.490 --> 00:04:56.120 Exactly. Yeah. Lift and sculpt. massage this 00:04:56.120 --> 00:04:59.420 is basically going to be working on the muscles 00:04:59.420 --> 00:05:02.360 again on the face that deep tissue releasing 00:05:02.360 --> 00:05:04.720 in a sense where you're really going to focus 00:05:04.720 --> 00:05:09.519 on the client itself like each person is going 00:05:09.519 --> 00:05:13.120 to be different so I never point out the things 00:05:13.120 --> 00:05:15.300 to clients I try to ask them well what do you 00:05:15.300 --> 00:05:18.730 see do you see that your eyes are feeling a little 00:05:18.730 --> 00:05:21.029 droopy, you know, if they point to areas, what 00:05:21.029 --> 00:05:23.670 are you noticing around your eyes? So I'll direct 00:05:23.670 --> 00:05:25.949 it that way. I might not say, oh, God, have you 00:05:25.949 --> 00:05:27.949 looked at your eyes lately? Do you want me to 00:05:27.949 --> 00:05:31.470 lift those for you? You're looking horrible. 00:05:34.509 --> 00:05:36.970 So it's like, OK, well, what about your forehead? 00:05:37.069 --> 00:05:39.430 What about your eyes? What about, you know, the 00:05:39.430 --> 00:05:43.029 cheeks, the neck, the jaw? See what they say 00:05:43.029 --> 00:05:46.930 about it. And you can say why I categorize it. 00:05:47.430 --> 00:05:49.810 into areas of the face. So let's go through each 00:05:49.810 --> 00:05:51.889 one. And then in the end, you can tell me your 00:05:51.889 --> 00:05:54.750 top three areas. That's how you can kind of bring 00:05:54.750 --> 00:05:57.149 that together. But it really does work. It's 00:05:57.149 --> 00:06:00.550 amazing. So in all of these things, I keep telling 00:06:00.550 --> 00:06:02.569 professionals out there take before and after 00:06:02.569 --> 00:06:04.949 pictures, even if they say no, don't share on 00:06:04.949 --> 00:06:07.389 social media, right? That's okay. This is for 00:06:07.389 --> 00:06:09.610 your client folder. Like this is just for you. 00:06:09.670 --> 00:06:12.839 I want you to see before and after. And show 00:06:12.839 --> 00:06:15.800 them after the treatment. I've had that happen. 00:06:16.680 --> 00:06:18.779 Yeah, shown right after my treatment. I'm like, 00:06:18.819 --> 00:06:24.139 oh, good. Yeah. Oh, my God, I just didn't even 00:06:24.139 --> 00:06:26.620 notice how much of a lift I got from this. And 00:06:26.620 --> 00:06:28.560 then, well, how do you maintain this? And now 00:06:28.560 --> 00:06:30.579 you're giving them education on what they need 00:06:30.579 --> 00:06:33.120 to do at home. When should they see you again? 00:06:33.579 --> 00:06:35.980 That type of thing, right? And before we move 00:06:35.980 --> 00:06:38.519 on, I'll do a little shameless plug for you that 00:06:38.519 --> 00:06:40.959 you do teach an advanced facial massage class. 00:06:41.500 --> 00:06:44.839 So I do message. Yes. Send you the info. She'll 00:06:44.839 --> 00:06:47.399 send you the info. It's a lot of fun. I do love 00:06:47.399 --> 00:06:51.060 it. It's amazing. And I love when when we get 00:06:51.060 --> 00:06:53.500 to client center models or even students, they're 00:06:53.500 --> 00:06:55.180 quite shocked when they like, well, I've been 00:06:55.180 --> 00:06:56.639 it's the best thing I want to know more about 00:06:56.639 --> 00:06:59.220 it. And then they do it and they just think, 00:06:59.300 --> 00:07:02.560 oh, my God, like what? Yeah, I'm not saying it's 00:07:02.560 --> 00:07:04.699 a baselift. Like, don't get me wrong. Right. 00:07:04.860 --> 00:07:07.259 And again, there's genetics. There's so much 00:07:07.259 --> 00:07:10.300 involved with this. But people are still pleasantly 00:07:10.300 --> 00:07:13.459 surprised by it, which is great. But I think 00:07:13.459 --> 00:07:15.660 the whole thing is it takes practice to understand 00:07:15.660 --> 00:07:18.879 and learn how to how the client can really benefit 00:07:18.879 --> 00:07:21.620 from it. So next one, devices will quickly. These 00:07:21.620 --> 00:07:24.579 are not probably new to anybody. We just forget 00:07:24.579 --> 00:07:27.100 about it sometimes. How simple, you know, high 00:07:27.100 --> 00:07:29.720 frequency is to add. I see a lot more on Instagram 00:07:29.720 --> 00:07:32.720 than I did last year. Yeah. You know, being shown, 00:07:32.740 --> 00:07:35.819 right? I'm sure you've seen it. LED light therapy. 00:07:36.360 --> 00:07:38.500 Radio frequency is another one, again, depending 00:07:38.500 --> 00:07:41.819 on your budget. You want to look at that. And 00:07:41.819 --> 00:07:44.079 ultrasonic skin scrubber. I mean, those are things 00:07:44.079 --> 00:07:46.959 you can be doing with your clients and keeping 00:07:46.959 --> 00:07:49.579 it very simple. Maybe it's only one thing. I 00:07:49.579 --> 00:07:51.180 actually asked one person when they're asking 00:07:51.180 --> 00:07:53.860 me, it was a business consultation, basically 00:07:53.860 --> 00:07:55.480 running their business. I said, what would it 00:07:55.480 --> 00:07:59.279 cost you to do LED therapy on them? Why are you 00:07:59.279 --> 00:08:02.060 adding $25 to it? Why don't you just put it in 00:08:02.060 --> 00:08:05.230 their cost? and add it to your treatment all 00:08:05.230 --> 00:08:07.689 the time. It's just so beneficial. It should 00:08:07.689 --> 00:08:10.449 just be part of the treatment. And that's why 00:08:10.449 --> 00:08:12.750 you set yourself apart, right? Like your facials 00:08:12.750 --> 00:08:16.550 include LED. So you're not, don't like sell it 00:08:16.550 --> 00:08:19.470 as an LED. Just have it as, that's just a way 00:08:19.470 --> 00:08:22.990 that you can position yourself differently from 00:08:22.990 --> 00:08:26.389 others in your area. Exactly, yeah. Or maybe 00:08:26.389 --> 00:08:27.930 it's high frequency. Maybe you're going to be 00:08:27.930 --> 00:08:29.910 playing with that. Exactly. There's so much you 00:08:29.910 --> 00:08:32.590 can do with that one. And like the ultrasonic 00:08:32.590 --> 00:08:34.850 sin scrubber, I just, I love that little tool. 00:08:35.490 --> 00:08:37.610 It's such a small thing, but you can also teach 00:08:37.610 --> 00:08:39.429 your, you might be doing it in the treatment 00:08:39.429 --> 00:08:42.309 and your clients can go home and do it as well. 00:08:42.809 --> 00:08:43.850 If you'd like, but then they're not going to 00:08:43.850 --> 00:08:47.710 come back for me to do it. Yes, they are. That's 00:08:47.710 --> 00:08:49.850 like saying you do a facial on someone. Oh, well, 00:08:49.909 --> 00:08:51.409 they're never going to come to you again because 00:08:51.409 --> 00:08:55.500 of just your facials at home. Yeah, exactly right, 00:08:55.500 --> 00:08:57.960 but helping them understand and reminding them 00:08:57.960 --> 00:08:59.759 usually it's like, oh, yeah, I forgot about that 00:08:59.759 --> 00:09:03.039 tool I haven't been doing that You know, so it 00:09:03.039 --> 00:09:05.659 helps to remind them of it and it's not a big 00:09:05.659 --> 00:09:09.179 purchase like it investment is so low With these 00:09:09.179 --> 00:09:11.039 little things, you know, you're not having to 00:09:11.039 --> 00:09:14.700 spend Five thousand dollars or however much some 00:09:14.700 --> 00:09:17.220 of these things are so and then maybe that's 00:09:17.220 --> 00:09:19.820 a budget Maybe that's how you start with these 00:09:19.820 --> 00:09:22.220 smaller things and then maybe you do want the 00:09:22.220 --> 00:09:25.940 bigger with the looking, you know, wow, kind 00:09:25.940 --> 00:09:28.580 of technology in your room, because it does sell. 00:09:28.759 --> 00:09:30.960 I get that. I hear that from a lot of people 00:09:30.960 --> 00:09:32.960 when you walk in and you see it's like, wow, 00:09:33.000 --> 00:09:36.120 look at all of this. This is amazing. But I mean, 00:09:36.179 --> 00:09:38.240 you got to start somewhere, right? Yeah. I mean, 00:09:38.320 --> 00:09:40.740 now you can have high frequency. I mean, they've 00:09:40.740 --> 00:09:43.019 had for a while. It's a little handheld ones 00:09:43.019 --> 00:09:44.500 that you can use. You don't have to buy the big 00:09:44.500 --> 00:09:47.059 machines anymore. So again, think of it that 00:09:47.059 --> 00:09:51.490 way. Awesome. Yeah. And try, try things. If you 00:09:51.490 --> 00:09:54.370 don't have it, go try it again. I sound like 00:09:54.370 --> 00:09:56.529 I'm a broken record, but try it and see what 00:09:56.529 --> 00:09:58.210 you like. Cause then that's what you're going 00:09:58.210 --> 00:10:00.409 to be able to enjoy giving to your clients as 00:10:00.409 --> 00:10:05.570 well. Okay. Our third category is advanced treatments. 00:10:05.809 --> 00:10:07.690 I know this is an advanced technique, but you 00:10:07.690 --> 00:10:10.950 can add an advanced treatment to your service 00:10:10.950 --> 00:10:15.240 menu. Right. Again, is it. a separate treatment 00:10:15.240 --> 00:10:17.620 or is it an add -on to your treatment meaning 00:10:17.620 --> 00:10:20.259 now you become specialized in this this is what 00:10:20.259 --> 00:10:23.139 i do all the time instead of adding it to their 00:10:23.139 --> 00:10:27.500 bill no right that's just my point of view of 00:10:27.500 --> 00:10:29.620 what i hear people saying they want to go in 00:10:29.620 --> 00:10:32.200 and they just want to have it done and just one 00:10:32.200 --> 00:10:34.220 price they know what they're walking in for a 00:10:34.220 --> 00:10:37.379 good example of that would be your classic nail 00:10:37.379 --> 00:10:40.100 treatment you're going in to get it done and 00:10:40.100 --> 00:10:42.120 they say it's fifty dollars and you leave at 00:10:42.120 --> 00:10:44.940 it and $85 bill at the end because of all the 00:10:44.940 --> 00:10:47.539 add ons you did. Yeah, and most of God that added 00:10:47.539 --> 00:10:50.019 up fast. They don't like they want the end result, 00:10:50.039 --> 00:10:51.659 but they don't like to hear that side of it. 00:10:51.679 --> 00:10:53.679 So that's the only reason I say it for facials. 00:10:53.740 --> 00:10:55.820 Your client is there. They're relaxing. They're 00:10:55.820 --> 00:10:58.480 in a different space. So to constantly be like, 00:10:58.620 --> 00:11:00.600 Oh, do you want this to or whether you do it 00:11:00.600 --> 00:11:03.960 before or during like I think just because instead 00:11:03.960 --> 00:11:06.559 of selling like prescribing this is the treatment 00:11:06.559 --> 00:11:09.220 that I think based on my professional opinion 00:11:09.220 --> 00:11:11.399 that you need. And this is what we're going to 00:11:11.399 --> 00:11:14.480 do. This is my facial price. That's it. And then 00:11:14.480 --> 00:11:18.620 that is going to be more professional and easier 00:11:18.620 --> 00:11:21.940 to present to your client because I know myself, 00:11:21.940 --> 00:11:25.860 I always hate selling and I know a lot of estheticians 00:11:25.860 --> 00:11:27.539 are the same, but you're not selling, right? 00:11:27.679 --> 00:11:29.860 You're just giving them the treatment based on 00:11:29.860 --> 00:11:32.799 your experience that includes some of these modalities 00:11:32.799 --> 00:11:36.129 that you have learned. It's okay. So for the 00:11:36.129 --> 00:11:39.009 advanced treatments, what do we got? For needling 00:11:39.009 --> 00:11:42.309 or nano -needling, derma roller, they kind of 00:11:42.309 --> 00:11:44.450 all fall in that category. Yeah. Complaining, 00:11:44.889 --> 00:11:48.929 chemical peels, the hydrofacial, microdermabrasion, 00:11:49.070 --> 00:11:52.769 those types of things. And again, going back, 00:11:52.950 --> 00:11:55.799 I remember well light therapy was part of the 00:11:55.799 --> 00:11:58.460 treatment all the time and microdermabrasion 00:11:58.460 --> 00:12:01.100 was like easy to add in a sweep of that to everyone 00:12:01.100 --> 00:12:03.580 it's like yeah you know i think today's exfoliation 00:12:03.580 --> 00:12:05.340 i'm not going to do the enzyme peel i'm going 00:12:05.340 --> 00:12:08.639 to do the microdermabrasion on you instead because 00:12:08.639 --> 00:12:11.080 of blah blah blah right i never charged more 00:12:11.080 --> 00:12:13.659 it was just all part of the treatment itself 00:12:13.659 --> 00:12:16.759 um and they loved that they came in knowing that 00:12:16.759 --> 00:12:19.500 their facial was going to cost this much and 00:12:19.500 --> 00:12:22.639 that was it Now, if there was next time, it'd 00:12:22.639 --> 00:12:24.100 be like, you know what, I think you'd be a really 00:12:24.100 --> 00:12:26.860 good candidate for a theory of the microdermabrasion. 00:12:27.139 --> 00:12:30.379 That's different, right? That's completely different. 00:12:30.500 --> 00:12:33.000 You're targeting or microneedling or chemical 00:12:33.000 --> 00:12:35.879 peels, whatever that may be. But having something 00:12:35.879 --> 00:12:39.539 in there to start that talk is really beneficial. 00:12:39.820 --> 00:12:41.899 Yeah, so you're saying like when you have these 00:12:41.899 --> 00:12:43.700 treatments and you offer them as separate treatments, 00:12:43.779 --> 00:12:45.759 you can also use them to incorporate into your 00:12:45.759 --> 00:12:49.379 custom facials, whether it's once micro dermabrasion 00:12:49.379 --> 00:12:52.500 or a micro needling or whatever, just a gentle 00:12:52.500 --> 00:12:56.000 kind of one pass, these can be incorporated into 00:12:56.000 --> 00:12:58.639 your facial. And then you can be like, oh, yeah, 00:12:58.639 --> 00:13:00.779 well, you liked it. And next time, not during 00:13:00.779 --> 00:13:03.559 the next time this is I prescribe a series of 00:13:03.559 --> 00:13:05.740 these or whatever. yeah or it could be in that 00:13:05.740 --> 00:13:07.600 at the end of the treatment so this is what i've 00:13:07.600 --> 00:13:09.460 discovered and i really think you would benefit 00:13:09.460 --> 00:13:14.120 from because this is in this and this is part 00:13:14.120 --> 00:13:16.399 of your goals and you know that type of thing 00:13:16.399 --> 00:13:19.399 i'm telling all my secrets of how i used to run 00:13:19.399 --> 00:13:21.759 my business but that was but it was legitimately 00:13:21.759 --> 00:13:24.220 there for my client i wanted i wanted to be able 00:13:24.220 --> 00:13:26.740 to have the freedom to use whatever i wanted 00:13:26.740 --> 00:13:30.990 on them and not a fight in the end about pricing 00:13:30.990 --> 00:13:34.490 or upselling. It made it so much easier for staff. 00:13:35.009 --> 00:13:37.970 I just built it to be consistent. This is what 00:13:37.970 --> 00:13:39.750 you do in this facial all the time. This is what 00:13:39.750 --> 00:13:41.330 you're going to do in this facial all the time. 00:13:41.570 --> 00:13:44.889 And at the end, maybe there isn't a series involved. 00:13:45.190 --> 00:13:46.769 Maybe it's, no, we're going to do the same thing 00:13:46.769 --> 00:13:49.610 next time I see you. So it just depends on the 00:13:49.610 --> 00:13:52.409 goal of the client. That's really what it comes 00:13:52.409 --> 00:13:56.149 down to. I love that. Awesome. Okay. So that 00:13:56.149 --> 00:14:01.340 was our three. short and brief, but we have the 00:14:01.340 --> 00:14:05.120 advanced facial massage techniques and devices. 00:14:05.659 --> 00:14:07.700 You might have some of them, just start incorporating 00:14:07.700 --> 00:14:10.379 them into your treatments. Out of the drawer. 00:14:10.559 --> 00:14:13.139 Yeah. They don't work if you're not, they're 00:14:13.139 --> 00:14:15.080 just sitting there. I have some as well that 00:14:15.080 --> 00:14:17.759 don't work by themselves, unfortunately. And 00:14:17.759 --> 00:14:19.960 then your advanced treatments like chemical peel, 00:14:20.360 --> 00:14:23.960 dermaplaning, microneedling, et cetera. Et cetera. 00:14:24.220 --> 00:14:26.899 Yeah. Cool. Awesome. Yeah. And as always, we 00:14:26.899 --> 00:14:28.840 want to hear from you and just see what is it 00:14:28.840 --> 00:14:31.279 that you're using or what's one thing you started 00:14:31.279 --> 00:14:34.000 to incorporate and you've noticed a big change 00:14:34.000 --> 00:14:36.919 or retention from your clients or positive feedback. 00:14:37.000 --> 00:14:41.159 We'd love to hear that and let us know. Thanks 00:14:41.159 --> 00:14:42.620 for listening to Beauty Babble.