WEBVTT

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Something like that is a value statement. It

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talks about your values as a brand and people

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connect deeply on values and they do make purchase

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decisions based on brands that share their value.

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It's a growing trend expected to reach 39 billion

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by 2033. We're talking about clean beauty. What

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is it, why it matters and how you can easily

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integrate it. Welcome back to the show. Hi, Suzanne.

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Hi, Doreen. Today we're talking about clean beauty.

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It's a trend. It's not a new trend. You know,

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some of the stats that we've seen in our research

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are for a few years, but it's actually a projected

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trend, right? So the 39 billion is by 2033. So

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it's just steadily growing every year. Huge.

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It has not gone away. It's, and I hope. I hope

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our listeners are listening because there's little

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things you can do and that's what we're going

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to talk about today. I think the first thing

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we need to discuss is, well, what does it mean?

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What is clean beauty? Because it's a big, if

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you Google it, it's huge, right? So what is it?

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Do you think it is, Doreen? Let's start it off.

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Okay. Oh, test it. I think for me, the first

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thing I think of when I think of clean beauty

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is natural, something that's natural, right?

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But that can even be kind of nuanced as well,

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natural, right? Cause it doesn't even mean, but

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maybe like, if it's clean, it doesn't have the

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big bad toxins in it? For sure. And it's, I think,

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I think the important thing is that you need

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to figure out what it is that your clients and

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that's the point of this is what it means to

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me is clean. Like you said, what are the toxins

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in it or not in it? What are the top ones? You

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know, are there dyes? Are there all these things?

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And people are asking more and more of it. They

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know the wording. They know. They'll say, do

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you have the red dye in this, yellow dye, the

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orange? Like they know exactly. And I think that's

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something why we wanted to discuss this too,

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is understanding it. But it also can mean, you

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know, the recyclable side of it. Cause you think

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of the amount of beauty products out there and

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what are you doing with it? What is... you know,

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if you have, whether it's, I don't know, foot

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cream, lash serum, base creams, or whatever that

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might be, what are you doing with this, the actual

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packaging or your brand itself, which we'll dive

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into a little bit more. And the other one is

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free trade, because there's a lot of people now

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wanting to know more about, well, if they're

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sourcing these ingredients into these other countries,

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Are they part of this free trade agreement, which

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is meaning they're sustainable to the land, to

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the people, the workers, like the company that

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produces or grows. Like you think of coffee beans,

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like there's people that's big in coffee beans,

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that's big in some clothings, like stuff like

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that. But it is big in our industry as well.

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Sometimes we're just quiet about it as a professional

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and don't realize that the people in our room

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actually know. a lot more than what we're giving

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them credit for. So I think we need to talk about

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this and that's, this is why it matters. Yeah.

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And I think the other one too is cruelty free.

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So just, I mean, a lot of brands are, and I can

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think of one brand that I've worked with, but

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they didn't highlight it as a brand, right? It

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wasn't on the packaging. Some brands have it

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on the packaging. So I think that, you know,

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identifying what is important to you and then

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being able to highlight it. I think clean beauty

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is so many things, because all these things that

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we talked about, but understanding what it is

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your clients prioritize, the majority of your

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clients maybe prioritize, and then be able to

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effectively communicate that. And you can even,

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as a professional, if you're not sure, because

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it's such a big, big thing, you could have a

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quick survey for them that they just, you know,

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do a free QR code with it. A google form or just

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simply ask they put a post up. I want to know

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What do you think clean beauty means and have

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a conversation? In it. Yeah, you know discuss

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it and then you might quickly find out You know

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as a professional understand a bit more the basis

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of what your clients are looking for and that's

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in -house So then you you can cover that but

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then outside of that world When we talk about,

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you know marketing and social media Are you reaching

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the other people that don't know that you have,

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maybe the brand has it or what you do in your

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treatment rooms, that type of thing, which, you

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know, leads us, I guess, into how do you actually

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incorporate this into your practice, into your

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treatment, right? So let's talk about brands,

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not names of brands. What are brands doing today

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to highlight that? I think it's starting, like

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start with the brand that you have, right? And

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look. at their ask them or look at the website.

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Actually, I have an example. So recently we record

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these episodes in advance. So because what I'm

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going to say is going to date it, but it was

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just Earth Day. And so to do an Earth Day post

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for the brand that we work with at Beauty Cult,

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I looked on their website about, you know, about

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the brand and they have it listed. What is important

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to them, like in terms of this clean beauty sense.

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Some of the things that they listed was about

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the packaging, about how all their packaging

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is recyclable, 100 % from recycled material.

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And they talked about the fair trade, natural

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actives from their own garden. So things like

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that, like just simply quick website search.

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And I found the info I needed to be able to know,

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okay, this brand. has all this stuff. So I would

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start off by just search your brand. Yeah. And

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then that could be something that you have like,

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why do I choose this brand? And you just quickly

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have point form of those three, four things and

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post it. And people might be like, oh, I didn't

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know that. And then a conversation, you're sparking

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that conversation. Then all of a sudden you find

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out this client actually is very passionate about

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it. Or didn't even think about it. Oh yeah, you

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know, and that's a good, good thing to think

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about. Cause you know, my lipstick, my glosses,

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my, you go on and on and they, I got to find

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out what they're doing with it. So it just leads

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to a conversation that matters. And that's something

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that I think we fall off the wagon a little bit

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about cause we're talking about our personal

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lives and all that. And then you want to know

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how to get your clients back in your door or

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new clients to come back to keep. that going

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without just trying to sell them product and

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sell them a service. This is part of who you

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are if you truly believe in it. And if you don't

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believe in it, a hundred percent, that's okay.

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But what are just some things you can do to respect

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it? And I think that's another part of understanding

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no different than, you know, I'm, I'm not a vegan,

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but I respect that they're vegan. So I will say,

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okay, this product, this is what you can use

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out of it. Comfortable to use because it's a

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hundred percent vegan. It doesn't matter to me

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if you're vegan or not or carnivore. It doesn't

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matter. I'm just, I'm here to give you information

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to help you as my client. That's kind of a roundabout

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way of it, I think. Yeah. And I think like when,

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when they are looking for like some of the key

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points to look at for the brand would be like

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transparent about the ingredients that they have,

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right? cruelty free. Like I said, I think some

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brands really highlight that, but some brands

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don't, although they are cruelty free, but they

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don't necessarily put it on their packaging.

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So you might have to like ask about that. Eco

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-friendly packaging would be another one. And

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then we talked about free trade, but like ethical

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sourcing of your material, of the raw materials.

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Right. And I guess the other thing is, so what,

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what are some other things you can do maybe above

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and beyond this? depending on what you're doing.

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I don't know if you're just waxing or if you're

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just doing facials or you're doing everything,

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whatever that may be. And when we were discussing

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this topic, you know, when I said, well, this

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isn't anything new because I used to do this

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back when I had my business and for, and it was,

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it was marketing, but part of it was because

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I wanted to keep my clients aware and coming.

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And it'd be like, at that time, my brand did

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not have a, and we weren't big in recycling then,

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let's face it. You know, it was a silly practice

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that people weren't doing much about. So anyway,

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so I just said, hey, for, you know, the summer

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months, if you bring back your jar of face cream

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or your nail polish bottle or whatever they had

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purchased, I just put a big highlight, throw

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it in the bin. I put a bin out in the front,

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a little baskets to throw it in there. And you

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can buy a new one when you replace and receive

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10 % off. or something like that, or a gift or

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whatever, just be creative with it. So I'd started

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doing it then as well. And actually, you know,

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it was a very small percentage, but impacted

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them greatly. And it was really small then, I'm

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telling you, honestly. Some were like, oh, you're

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so silly, Suzanne, why are you doing that stuff

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for us? Well, you know, I just be aware of our

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environment and I'm trying to be respectful of

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that. You know, there's clients in here that

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it matters and, and they were like, wow, this

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is amazing. You're doing it. Yes, I will. And

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they actually kept doing it. So do you know what?

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No problems. You're going to keep bringing in

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your jar of face cream. Sure. I'll give you 10

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% off. Yeah, I think I cycled it myself, right?

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So I, I bit the bullet of 10%. I had the client

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coming to me and for me. So being respectful

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of their wishes and I continued it for them.

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You know, it just, it wasn't a growing trend

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then, but I did have, you know, a handful of

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clients that it mattered a lot. And it impacted

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enough that they, I was the place that they chose

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because they knew I cared about it. You know,

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so. Yeah, because something like that is a value

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statement, right? It talks about your values

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as a brand and people connect deeply on values

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and they do purchase. make purchase decisions

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based on brands that share their value. So I

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think that's a really good practice to incorporate.

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And you have to, for our listeners are like,

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what is it that matters to you? Because we talked

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about asking your clients what's important to

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them, but what's important to you? Because you

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ultimately want to attract clients who share

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similar values because you then can have longer

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term relationships with these clients and have

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them for many years. So I would also question,

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like, what's important to you? Maybe it's the

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cruelty free, like if you are vegan or whatever,

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like maybe that's something you really want to

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highlight. Then you would get a lot of clients

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that share similar values as you. So incorporating

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both like finding that middle ground between

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to your clients and what matters to you, because

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you're more likely to do things that you also

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hold deeply valuable. Yeah. And that was something

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like it wasn't just emerging thing. It was. Well,

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how else can we get them to understand how we

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should be recycling? Recycling our, our items

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and things like that, right? And being conscious

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of, you know, having a day spa with that many

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staff, that many services, too much laundry you

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do. So I know a lot of people are so entrepreneurs,

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so maybe you're not doing as much. And that's

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great. That's an issue, but you can still incorporate

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little things. So think about, you know, maybe

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it's even showing. the disposable, the composting,

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the, you know, off to the side somewhere that

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they might just notice it. Or I don't know, there's,

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I think there's different things you can do,

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but be mindful of the disposable because we're

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such a wasteful people of the world today. You

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know what I mean? Like it's very wasteful on

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what we're throwing away. So that could be something

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when they see your garbage is packed all the

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way full of stuff. I mean, my God, you have a

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lot of garbage. You don't know what that means

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to them. So just that could be one way to look

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at it and just say, you know what? Or, you know,

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the brand I'm using for waxing, I hardly have

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to use any strips now. So isn't that great for

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the environment? Yeah. You know, there's so many

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ways you can trickle this into your treatment

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rooms for sure. Yeah. Disposables is a tough

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one though, because there are some things you

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need to use. You're forced to do. I'm talking

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the wasteful tissues, Q -tips, gauze. you know,

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with stuff like that. But no, I mean, there's

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things that we have to follow for our cleanliness.

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But that is a good, that's another good thing

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when choosing a brand too. Like seeing ones that

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do have that reduced waste in terms of like the

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other things you use alongside the brand. Like,

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you know, you're waxing gloves. Yeah. You know,

00:13:24.299 --> 00:13:27.440
if you're using even, you said laundry, like

00:13:27.440 --> 00:13:30.379
clean detergent, like things like that, that

00:13:30.379 --> 00:13:36.399
you can. Yeah. Absolutely. For sure. No, it's

00:13:36.399 --> 00:13:38.620
actually, yeah, there's a lot of things you can

00:13:38.620 --> 00:13:42.179
do with it. I think, I think, and keep it small.

00:13:42.279 --> 00:13:44.840
I mean, if this is new to you out there, then

00:13:44.840 --> 00:13:47.320
you just, just be aware and think, oh, what is

00:13:47.320 --> 00:13:50.259
one thing I could do differently? And that's

00:13:50.259 --> 00:13:51.919
just keeping it really simple. You don't have

00:13:51.919 --> 00:13:54.960
to go on to the whole idea of it. It's just as

00:13:54.960 --> 00:13:56.840
just, we're just calling it out there for people

00:13:56.840 --> 00:13:59.120
to understand this is not going away. It has

00:13:59.120 --> 00:14:02.120
been around probably since I've been in this

00:14:02.120 --> 00:14:04.720
industry. pretty much just, you know, I started

00:14:04.720 --> 00:14:07.259
in Vancouver, which, you know, was huge then

00:14:07.259 --> 00:14:09.279
too. So I think that's why I was already kind

00:14:09.279 --> 00:14:11.440
of aware of it because I was influenced by where

00:14:11.440 --> 00:14:15.240
I was. So think about Clyde's who moved from

00:14:15.240 --> 00:14:18.059
one city to another, not another province, another

00:14:18.059 --> 00:14:20.860
state, another country. What are they coming

00:14:20.860 --> 00:14:23.539
from? And then to see what, what you're doing

00:14:23.539 --> 00:14:26.620
as well. So, yeah. And you can pick one, pick

00:14:26.620 --> 00:14:30.840
one. But once you've picked it, what do you do

00:14:30.840 --> 00:14:33.059
then? I think you need to communicate it to your

00:14:33.059 --> 00:14:36.000
clients. Yeah. And that's what, you know, we're

00:14:36.000 --> 00:14:38.779
saying, like your in -house clients that, you

00:14:38.779 --> 00:14:41.860
know, are coming in. But then, you know, outside

00:14:41.860 --> 00:14:43.860
of that, you don't know, there could be someone

00:14:43.860 --> 00:14:47.080
been searching and searching for that one person

00:14:47.080 --> 00:14:49.500
in the beauty industry that really was, you know,

00:14:49.639 --> 00:14:52.080
being aware of that and respectful of it. And

00:14:52.080 --> 00:14:53.360
it's like, oh my God, I'm going to go to her

00:14:53.360 --> 00:14:55.059
and I'm coming to you because of that as well.

00:14:55.200 --> 00:14:57.980
And you do a good job, you know? But I think

00:14:57.980 --> 00:15:01.399
understanding what your clients mean by that,

00:15:01.440 --> 00:15:04.480
what do they take from it? You know, if you impose

00:15:04.480 --> 00:15:08.360
like animal cruelty, let's say, and your majority

00:15:08.360 --> 00:15:10.340
of your clients are like, which hopefully that's

00:15:10.340 --> 00:15:12.879
not the case, but right. But it could be have

00:15:12.879 --> 00:15:15.360
someone and you said it while I'm doing all this

00:15:15.360 --> 00:15:19.059
and or vegan, for example, and they're like carnivore.

00:15:19.580 --> 00:15:21.100
It's not a conversation to have with someone

00:15:21.100 --> 00:15:25.000
like that. So I think understand what they think

00:15:25.000 --> 00:15:28.200
it means and then just so you don't set yourself

00:15:28.200 --> 00:15:30.320
up into having a conversation you just don't

00:15:30.320 --> 00:15:32.960
want to get into. It's not worth it. It's like

00:15:32.960 --> 00:15:35.320
everything else, politics, money, you know, all

00:15:35.320 --> 00:15:37.840
that kind of stuff. So be mindful of what you

00:15:37.840 --> 00:15:41.120
choose to chat about. And I think you can just

00:15:41.120 --> 00:15:44.259
if, you know, you do a simple practice, like

00:15:44.259 --> 00:15:47.240
whether it's reducing the use of disposables

00:15:47.240 --> 00:15:50.360
or selecting a specific brand, you can put like

00:15:50.360 --> 00:15:52.139
a simple statement on your website. If you do

00:15:52.139 --> 00:15:55.240
have a website that Just a couple of lines that

00:15:55.240 --> 00:15:58.860
highlights it or even like on your social media,

00:15:58.980 --> 00:16:01.480
like whether it's in your bio or in a post that

00:16:01.480 --> 00:16:03.879
you've pinned to your profile, you can just talk

00:16:03.879 --> 00:16:05.379
about it there because that's something that

00:16:05.379 --> 00:16:08.039
when somebody is looking, they can reference

00:16:08.039 --> 00:16:10.620
and see that you, this is something that's important

00:16:10.620 --> 00:16:13.559
to you. So it's a value statement in a way, like

00:16:13.559 --> 00:16:16.320
what is it that's important to you? Yeah. One

00:16:16.320 --> 00:16:18.659
way they figure out who you are before even meeting

00:16:18.659 --> 00:16:24.100
you. Exactly. Yep. Excellent. Well, here's to

00:16:24.100 --> 00:16:29.279
clean beauty and the way. Yeah. $39 billion by

00:16:29.279 --> 00:16:33.519
2033. So I would like to hear from our listeners,

00:16:33.519 --> 00:16:36.500
if they are incorporating some strategies that

00:16:36.500 --> 00:16:38.639
they want to share with us, or if you have ideas

00:16:38.639 --> 00:16:42.639
for future topics, let us know. And we're always

00:16:42.639 --> 00:16:46.299
down for, you know, sharing the podcast with

00:16:46.299 --> 00:16:50.720
others and spreading the word as well. Great.

00:16:50.720 --> 00:16:54.230
Thanks for listening. Thanks for listening to

00:16:54.230 --> 00:16:54.909
Beauty Babble.
