WEBVTT 00:00:00.000 --> 00:00:03.600 I would encourage them to knock on clinic doors 00:00:03.600 --> 00:00:07.219 and ask if you can shadow. Honestly, it's so 00:00:07.219 --> 00:00:13.679 valuable. Hello and welcome back everyone. Today 00:00:13.679 --> 00:00:17.379 we have a special guest. Welcome Alicia. We're 00:00:17.379 --> 00:00:20.940 joined with Alicia Yap. She is the founder and 00:00:20.940 --> 00:00:24.100 educational director of Clariderma Academy and 00:00:24.100 --> 00:00:27.460 the visionary behind Clariderma Medical Aesthetics 00:00:27.460 --> 00:00:32.479 and Laser Clinic. Alicia, you have about 11, 00:00:32.520 --> 00:00:35.399 11 plus years experience in the industry. You've 00:00:35.399 --> 00:00:38.439 been the recipient of the 40 Under 40 Business 00:00:38.439 --> 00:00:41.500 Achievement Award and you were featured on Reveal 00:00:41.500 --> 00:00:44.420 Magazine's cover. So we want to pick your brains. 00:00:45.219 --> 00:00:48.119 We want to talk about, you know, how do you open 00:00:48.119 --> 00:00:51.880 a med spa for listeners who are thinking about 00:00:51.880 --> 00:00:54.579 it or maybe starting the process because a lot 00:00:54.579 --> 00:00:57.219 of times, you know, you start something you look 00:00:57.219 --> 00:00:58.700 back and you're like, I wish I knew that when 00:00:58.700 --> 00:01:01.859 I started and we kind of want to want you to 00:01:01.859 --> 00:01:04.840 tell us things that you wish you knew when you 00:01:04.840 --> 00:01:08.900 first started. So we'll get into that. Welcome 00:01:08.900 --> 00:01:11.540 to the show. Absolutely. Thank you so much for 00:01:11.540 --> 00:01:14.519 having me. I sincerely appreciate it. So tell 00:01:14.519 --> 00:01:17.579 us, let's go back to shortly, but the beginning, 00:01:17.680 --> 00:01:20.000 like how did you what made you choose this industry? 00:01:20.120 --> 00:01:23.260 Did you go right into medical aesthetics? I did, 00:01:23.299 --> 00:01:26.000 actually. I've always had an inkling for aesthetics 00:01:26.000 --> 00:01:30.900 in general. I'm an Italian heritage, so I had 00:01:30.900 --> 00:01:33.180 quite a lot of body hair when I was growing up 00:01:33.180 --> 00:01:37.939 and it was always my Achilles heel. And so I 00:01:37.939 --> 00:01:41.000 had a personal sort of interest for that measure, 00:01:41.000 --> 00:01:43.780 you know, and at that time, you know, I'm 36 00:01:43.780 --> 00:01:45.879 years old. So at that time, there wasn't a ton 00:01:45.879 --> 00:01:48.900 of options when I was younger. So I was like 00:01:48.900 --> 00:01:51.420 bleaching my mustache and like, you know, getting 00:01:51.420 --> 00:01:54.099 waxed. from Shoppers Drug Mart and you know all 00:01:54.099 --> 00:01:57.840 of those things were very temporary fixes and 00:01:57.840 --> 00:02:00.439 I always like just had it I'm like I can't this 00:02:00.439 --> 00:02:02.540 is not sustainable like I need to do something 00:02:02.540 --> 00:02:05.959 more impactful so I think I always kind of had 00:02:05.959 --> 00:02:09.789 that in my like blood. And then I went into social 00:02:09.789 --> 00:02:12.330 work actually originally out of high school and 00:02:12.330 --> 00:02:15.349 I did my degree in that field and then worked 00:02:15.349 --> 00:02:17.289 in the field. So I just love helping people. 00:02:17.349 --> 00:02:20.289 That was kind of the forefront of why I chose 00:02:20.289 --> 00:02:23.229 that career and then decided to choose medical 00:02:23.229 --> 00:02:26.729 aesthetics. After that, with that passion for 00:02:26.729 --> 00:02:29.949 sort of my own personal skin goals, I had acne 00:02:29.949 --> 00:02:32.349 and stuff growing up too. So the acne and body 00:02:32.349 --> 00:02:35.479 hair kind of sort of got my interest peaked and 00:02:35.479 --> 00:02:37.840 then my need for helping people kind of collided 00:02:37.840 --> 00:02:41.139 and made a really perfect sort of profession. 00:02:42.860 --> 00:02:45.319 And did you, so you said medical, did you know 00:02:45.319 --> 00:02:50.180 about traditional aesthetics? Yeah, just from 00:02:50.180 --> 00:02:52.280 utilizing them, right? Like I was like constantly 00:02:52.280 --> 00:02:55.539 getting stuff waxed or my brows done or, you 00:02:55.539 --> 00:02:58.240 know, like pedicures, manicures. I was super 00:02:58.240 --> 00:03:01.139 into it just on a personal level. And I was always 00:03:01.139 --> 00:03:02.840 inviting my friends over. I'm like, I can wax 00:03:02.840 --> 00:03:07.360 your body for you if you want. So I always had 00:03:07.360 --> 00:03:09.979 an interest in it, but I never studied like the 00:03:09.979 --> 00:03:12.620 basic aesthetic courses or I never did that. 00:03:12.759 --> 00:03:15.159 I went straight to the hardcore stuff. I was 00:03:15.159 --> 00:03:17.469 like, no, I need like... I need something heavy. 00:03:18.030 --> 00:03:19.430 And yeah, that was sort of what piqued my interest. 00:03:19.530 --> 00:03:21.389 So I Googled, I was more interested in laser 00:03:21.389 --> 00:03:23.430 hair removal, I would say to begin with. So that 00:03:23.430 --> 00:03:26.050 kind of led into all of the other things, right? 00:03:27.009 --> 00:03:28.870 So laser hair removal was something that I wanted 00:03:28.870 --> 00:03:31.110 to get done. And then I was like, maybe I can 00:03:31.110 --> 00:03:33.150 learn it. Like that'd be cool. And then that 00:03:33.150 --> 00:03:36.569 sort of went into my like just brain exploding 00:03:36.569 --> 00:03:38.889 into how much I loved all of the other aspects 00:03:38.889 --> 00:03:42.879 of the field. So what would you say is the difference? 00:03:43.219 --> 00:03:45.099 Like if someone was looking at this, and I think 00:03:45.099 --> 00:03:48.719 I'll speak for Canada itself, there's a wide 00:03:48.719 --> 00:03:53.680 range of medical aesthetics out there and what 00:03:53.680 --> 00:03:56.360 defines it versus what we'll call traditional 00:03:56.360 --> 00:03:58.939 aesthetics where you do your traditional aesthetics 00:03:58.939 --> 00:04:01.300 and then you go take a laser course, you take 00:04:01.300 --> 00:04:04.379 a, you know, deep heel course, you take that 00:04:04.379 --> 00:04:06.699 type of thing. So is there, how did you choose 00:04:06.699 --> 00:04:09.300 it or how did you know what to look for to be 00:04:10.050 --> 00:04:13.169 reputable in a sense that that you felt, well, 00:04:13.189 --> 00:04:15.330 maybe you didn't feel ready to get out there 00:04:15.330 --> 00:04:17.709 and do clients either based on whatever program 00:04:17.709 --> 00:04:20.110 you had taken. And we're not cutting down programs 00:04:20.110 --> 00:04:22.029 here. It's just trying to help people make those 00:04:22.029 --> 00:04:24.449 decisions. How do you choose the right place 00:04:24.449 --> 00:04:27.670 if you want to go take a medical aesthetics course? 00:04:28.939 --> 00:04:31.459 And because it's not a regulated profession, 00:04:31.600 --> 00:04:34.519 at least not in the province of Ontario, where 00:04:34.519 --> 00:04:38.699 I live and work, it is tricky to find accredited 00:04:38.699 --> 00:04:41.540 schools, to find reputable places, because it's 00:04:41.540 --> 00:04:44.920 a lot more private career college oriented, like 00:04:44.920 --> 00:04:47.100 none of the colleges in my area at least offer 00:04:47.100 --> 00:04:50.120 it as a program. So the school that I had went 00:04:50.120 --> 00:04:52.980 to back when I was in school was an accredited 00:04:52.980 --> 00:04:55.019 program. So that was one of the things that I 00:04:55.019 --> 00:04:58.139 looked for. and they were a functioning clinic 00:04:58.139 --> 00:05:01.639 as well. So they had like a clinic facing and 00:05:01.639 --> 00:05:04.220 then a school side. So that was really neat because 00:05:04.220 --> 00:05:07.519 you got to use the facilities to do the treatments 00:05:07.519 --> 00:05:10.040 and practice on real patients. So that was really 00:05:10.040 --> 00:05:12.779 helpful. And you want to make sure that there's 00:05:12.779 --> 00:05:15.240 some sort of medical affiliation, right? So you 00:05:15.240 --> 00:05:17.379 don't want to be taking a laser hair removal 00:05:17.379 --> 00:05:19.699 course from somebody in their basement or, you 00:05:19.699 --> 00:05:22.339 know, something along those lines, which is out 00:05:22.339 --> 00:05:24.360 there as well. And not to say that they don't 00:05:24.360 --> 00:05:26.250 know what they're talking about, but But if you're 00:05:26.250 --> 00:05:28.509 affiliated with a medical professional, which 00:05:28.509 --> 00:05:30.769 is the way medical aesthetics should be, right, 00:05:30.850 --> 00:05:32.889 you have either a physician or nurse practitioner 00:05:32.889 --> 00:05:35.370 or some sort of regulated medical professional 00:05:35.370 --> 00:05:37.889 in the realm because it is a dangerous field 00:05:37.889 --> 00:05:39.470 and there's lots of things that can go wrong. 00:05:40.009 --> 00:05:42.470 So as long as you have that affiliation with 00:05:42.470 --> 00:05:45.410 the clinic or with the school, that to me is 00:05:45.410 --> 00:05:48.230 a green flag. So that would be one of the things 00:05:48.230 --> 00:05:50.290 that I would look for if you're looking for education. 00:05:51.370 --> 00:05:55.189 Yeah, that's a pretty good one. I have a question 00:05:55.189 --> 00:06:00.350 on that note. Okay, so if you want to or when 00:06:00.350 --> 00:06:04.790 you decided to open your own med spa, do you 00:06:04.790 --> 00:06:08.769 have to have a medical professional collaborate 00:06:08.769 --> 00:06:10.790 with you or on staff? How does that work? Because 00:06:10.790 --> 00:06:12.470 I'm trying to think of like our listeners if 00:06:12.470 --> 00:06:14.410 they're like, okay, yeah, but I want my own. 00:06:14.629 --> 00:06:17.310 Like, how did it come to that? And what do you 00:06:17.310 --> 00:06:20.490 need? I know it depends on the country. I know 00:06:20.490 --> 00:06:23.310 exactly. Yeah, like we'll sort of own regulations 00:06:23.310 --> 00:06:28.220 blanket statement with that. So Not everything 00:06:28.220 --> 00:06:30.959 requires medical direction, right? So like if 00:06:30.959 --> 00:06:34.519 you wanted to say perform microdermabrasion Derma 00:06:34.519 --> 00:06:37.560 planing and chemical peels you don't you don't 00:06:37.560 --> 00:06:40.240 need a medical director for that however If you 00:06:40.240 --> 00:06:43.180 don't have a medical director the level of chemical 00:06:43.180 --> 00:06:45.600 peels that are available for you to purchase 00:06:45.600 --> 00:06:48.439 would be different Right. So our account for 00:06:48.439 --> 00:06:51.600 example with our distributor is was only able 00:06:51.600 --> 00:06:54.180 to be opened because we had a physician affiliated 00:06:54.180 --> 00:06:57.100 with the clinic. So it just allows you to have 00:06:57.100 --> 00:07:00.339 different levels of acids for example with chemical 00:07:00.339 --> 00:07:02.910 peels and also allows you to different class 00:07:02.910 --> 00:07:06.709 levels of lasers. So they're typically not every 00:07:06.709 --> 00:07:08.629 laser company, but some laser companies will 00:07:08.629 --> 00:07:11.470 have what they call a spa laser and then a medical 00:07:11.470 --> 00:07:14.310 laser. So when you have that medical affiliation, 00:07:14.310 --> 00:07:17.250 you get access to the type of lasers that you 00:07:17.250 --> 00:07:20.709 need to get real results and the type of peels 00:07:20.709 --> 00:07:23.930 and, you know, technology that requires that 00:07:23.930 --> 00:07:26.750 medical supervision and as well as for injectables. 00:07:26.990 --> 00:07:29.329 So you definitely can't have any Botox filler, 00:07:29.550 --> 00:07:32.139 PRP, anything like that without the medical director. 00:07:32.560 --> 00:07:35.759 Or even the depth of your microneedling, right? 00:07:36.439 --> 00:07:39.300 Right. That's yeah, absolutely. You're right. 00:07:39.660 --> 00:07:42.720 How did you go from okay, you were like, interested 00:07:42.720 --> 00:07:44.540 you went to school? How did you go from that 00:07:44.540 --> 00:07:47.899 point to having your own meds bomb? So I have 00:07:47.899 --> 00:07:49.779 a business partner who is a nurse practitioner. 00:07:50.420 --> 00:07:54.259 So her and I kind of like joined forces and she 00:07:54.259 --> 00:07:56.399 deals with essentially all of the injectable 00:07:56.399 --> 00:07:58.620 side of the business and of course the medical 00:07:58.620 --> 00:08:01.579 side from what she needs to from what we do with 00:08:01.579 --> 00:08:04.800 the skin and all of the technology. So her and 00:08:04.800 --> 00:08:07.680 I co -own the clinic and the Academy is sort 00:08:07.680 --> 00:08:10.040 of something I did on my own through the business 00:08:10.040 --> 00:08:12.759 still, but her and I co -own the clinic and operate 00:08:12.759 --> 00:08:16.500 it in a really professional and safe way because 00:08:16.560 --> 00:08:19.360 what we believe in and we want that for all of 00:08:19.360 --> 00:08:21.660 our patients. And we see a lot of work that can 00:08:21.660 --> 00:08:24.879 sometimes have happened because of the unregulation 00:08:24.879 --> 00:08:27.019 too. So it's a, it's a passion project for me 00:08:27.019 --> 00:08:29.879 to, to, yeah, keep everybody educated and safe. 00:08:29.920 --> 00:08:32.559 And it's really important. A hundred percent. 00:08:33.440 --> 00:08:38.299 Yeah. So I guess if someone was doing aesthetics 00:08:38.299 --> 00:08:41.620 or even contemplating moving into this side of 00:08:41.620 --> 00:08:46.470 the industry, what would you tell them? into 00:08:46.470 --> 00:08:50.409 the medical field. Sometimes what I see out there 00:08:50.409 --> 00:08:54.889 is they call themselves a medispa and they're 00:08:54.889 --> 00:08:59.230 not what we would call a medispa. I would define 00:08:59.230 --> 00:09:01.470 a medical spa. Like you said, you have to have 00:09:01.470 --> 00:09:05.269 a physician or medical director in a sense to 00:09:05.269 --> 00:09:06.929 be able to call that. And I think because they 00:09:06.929 --> 00:09:09.409 have lasers and they do microdermablating or 00:09:09.409 --> 00:09:11.909 microdermabrasion, micronatally call them medispa. 00:09:12.269 --> 00:09:15.580 But if someone wanted to do that, How can they 00:09:15.580 --> 00:09:17.299 separate? I guess that's more of my question. 00:09:17.379 --> 00:09:19.580 How do they separate themselves to be reputable 00:09:19.580 --> 00:09:23.440 as a full -on medical establishment of a spa 00:09:23.440 --> 00:09:26.159 versus what the competition of these little kind 00:09:26.159 --> 00:09:29.139 of things are happening out there? Yeah, and 00:09:29.139 --> 00:09:32.039 that is a result of the unregulation, right? 00:09:32.240 --> 00:09:35.100 So that's, and it's hard for consumers because 00:09:35.100 --> 00:09:38.940 they don't know. who to choose or what to do. 00:09:39.659 --> 00:09:41.379 And from a consumer standpoint, I would say, 00:09:41.399 --> 00:09:42.840 you know, look at the reviews, look at their 00:09:42.840 --> 00:09:45.759 staff, like that kind of a thing. And from a 00:09:45.759 --> 00:09:48.360 professional standpoint, you can find a medical 00:09:48.360 --> 00:09:51.480 director. So if you are even a nurse, a registered, 00:09:51.480 --> 00:09:54.440 like an RPN, which is the two -year program of 00:09:54.440 --> 00:09:56.639 nursing, or if you're even just an esthetician 00:09:56.639 --> 00:10:00.500 and you want to offer PRP microneedling and get 00:10:00.500 --> 00:10:03.159 some access to medical -grade skincare or medical 00:10:03.159 --> 00:10:05.480 -grade chemical peels, you can find somebody 00:10:05.480 --> 00:10:08.799 who is willing to direct your clinic or direct 00:10:08.799 --> 00:10:12.600 you personally. It has to be the right fit, right? 00:10:12.960 --> 00:10:16.019 So my nurse practitioner, Lenka, my... co -founder. 00:10:16.860 --> 00:10:19.240 She helps other clinics but you know she has 00:10:19.240 --> 00:10:21.460 to trust them too because it's her medical license 00:10:21.460 --> 00:10:24.720 on the line. So if you have somebody in your 00:10:24.720 --> 00:10:27.279 life who you know you either trust or they trust 00:10:27.279 --> 00:10:29.320 you and you have a good relationship with them 00:10:29.320 --> 00:10:31.860 they can be the director for you if that's a 00:10:31.860 --> 00:10:34.759 path you want to take or you know if you go work 00:10:34.759 --> 00:10:37.139 at a clinic you might just gain access to a lot 00:10:37.139 --> 00:10:39.940 more colleagues and contacts that way too if 00:10:39.940 --> 00:10:42.399 that's the route you want to go. You don't have 00:10:42.399 --> 00:10:44.440 to either right like if you don't want to have 00:10:44.440 --> 00:10:47.879 that high level access to the types of equipment 00:10:47.879 --> 00:10:50.080 and stuff like that, then you can definitely 00:10:50.080 --> 00:10:53.039 make a career out of services that don't require 00:10:53.039 --> 00:10:56.139 a medical director as well. So the only people 00:10:56.139 --> 00:10:59.919 that can operate that level of a deep peel, the 00:10:59.919 --> 00:11:01.879 type of lasers you mentioned, is the medical 00:11:01.879 --> 00:11:05.019 person? They don't have to perform the treatments, 00:11:05.059 --> 00:11:08.000 they just have to oversee the clinic. I see. 00:11:08.200 --> 00:11:10.179 Unless it's injectables, right? Then that changes 00:11:10.179 --> 00:11:14.289 it? Yeah, even then the so our medical director, 00:11:14.389 --> 00:11:17.690 for example, oversees our other nurses, and she 00:11:17.690 --> 00:11:19.870 just has to make sure that they're checking in 00:11:19.870 --> 00:11:22.649 with her about what to do and and you know what 00:11:22.649 --> 00:11:24.350 sort of dosages they're using and that kind of 00:11:24.350 --> 00:11:27.009 a thing, but she doesn't have to perform each 00:11:27.009 --> 00:11:30.289 service. No. Okay. There's a lot of clinics that 00:11:30.289 --> 00:11:32.909 even operate via zoom. So there's a lot of nurses 00:11:32.909 --> 00:11:35.289 that they'll have their medical directors say 00:11:35.289 --> 00:11:38.379 they live, you know, 45 minutes away or whatever, 00:11:38.419 --> 00:11:41.360 they'll have a zoom conversation with the patient 00:11:41.360 --> 00:11:43.659 and then the the medical director will be okay. 00:11:43.759 --> 00:11:45.700 Yep, like you're good to perform the treatment. 00:11:46.360 --> 00:11:48.799 Oh, I see. So they do the consultation initially 00:11:48.799 --> 00:11:52.379 and then guide the staff in what to do next. 00:11:52.899 --> 00:11:57.179 Basically, yeah, simply. Yep. Okay. Okay. So 00:11:57.179 --> 00:12:01.220 much info. Yeah, I have another question here. 00:12:01.559 --> 00:12:04.480 How would because you have an academy as well. 00:12:04.649 --> 00:12:08.750 So how would getting a medical aesthetic certification 00:12:08.750 --> 00:12:11.549 differ than a regular aesthetic certification? 00:12:12.330 --> 00:12:14.730 Yeah, that's a great question. So the regular 00:12:14.730 --> 00:12:17.789 sort of traditional aesthetics will cover more 00:12:17.789 --> 00:12:20.500 like beauty maintenance treatments. So facials, 00:12:20.639 --> 00:12:23.519 waxing, makeup, lash and brow treatments, you'll 00:12:23.519 --> 00:12:26.139 do basic chemical peels, probably like glycolic 00:12:26.139 --> 00:12:29.299 and lactic, microdermabrasion, body wraps, stuff 00:12:29.299 --> 00:12:32.259 like that. So that's a typical traditional aesthetics 00:12:32.259 --> 00:12:34.879 program. And you can work in like a day spa setting. 00:12:35.279 --> 00:12:38.340 And then what I find happens is a lot of a lot 00:12:38.340 --> 00:12:40.279 of girls will do that program. And then they're 00:12:40.279 --> 00:12:42.059 kind of like, Oh, I kind of want to learn micro 00:12:42.059 --> 00:12:44.720 needling or I kind of want to learn. laser hair 00:12:44.720 --> 00:12:47.340 removal or IPL and stuff like that. And then 00:12:47.340 --> 00:12:49.120 that's where the medical aesthetic side comes 00:12:49.120 --> 00:12:52.220 in. So it's more clinical grade treatments that 00:12:52.220 --> 00:12:54.879 are targeting skin conditions at a little bit 00:12:54.879 --> 00:12:57.039 of a deeper level. So you've got your injectables, 00:12:57.059 --> 00:12:59.299 of course, your Botox and filler hair removal, 00:12:59.519 --> 00:13:02.860 IPL, advanced chemical peels, skin tightening 00:13:02.860 --> 00:13:05.539 and resurfacing and that kind of thing. So it's, 00:13:05.539 --> 00:13:07.700 it's more of a result driven. It's not, it's 00:13:07.700 --> 00:13:09.840 not overly relaxing. There are some aspects of 00:13:09.840 --> 00:13:11.519 it. You know, we have facials that are result 00:13:11.519 --> 00:13:13.970 driven and can be relaxing too, but you know, 00:13:14.090 --> 00:13:16.549 microneedling and laser skin resurfacing. It's 00:13:16.549 --> 00:13:19.070 definitely not relaxing, but there's a result 00:13:19.070 --> 00:13:21.490 -driven process there that sort of a lot of people 00:13:21.490 --> 00:13:23.110 have that fix for. They really want something 00:13:23.110 --> 00:13:24.909 like myself, who I was like, no, like waxing 00:13:24.909 --> 00:13:26.509 is just not enough for me. I need something, 00:13:26.690 --> 00:13:29.350 you know, a little bit more advanced. So I find 00:13:29.350 --> 00:13:32.190 that the girls who are in the aesthetics program, 00:13:32.509 --> 00:13:34.929 I do a lot of presentations at the colleges in 00:13:34.929 --> 00:13:38.090 my area. And I'd say it's about 50 -50. Like 00:13:38.090 --> 00:13:40.409 some of the girls are like, no, I'm too nervous 00:13:40.409 --> 00:13:42.230 to do that. I don't want to, I just, I want to 00:13:42.230 --> 00:13:44.399 do manicure. and I'm happy. I'm like, okay, great. 00:13:44.700 --> 00:13:46.279 And then there's some girls who are like, no, 00:13:46.480 --> 00:13:48.700 give me, give me the, the lasers. I want to like 00:13:48.700 --> 00:13:52.639 zap the mole off my arm. I'm like, okay. So yeah, 00:13:52.779 --> 00:13:54.220 it kind of just depends on your personality. 00:13:55.340 --> 00:13:58.200 So when you look at hiring and this is very interesting, 00:13:58.320 --> 00:14:00.759 I guess this is the negative side of it. When 00:14:00.759 --> 00:14:04.259 they are taking these courses, you were in a 00:14:04.259 --> 00:14:07.029 great opportunity because you had the place you 00:14:07.029 --> 00:14:09.909 chose actually had an operating clinic that you 00:14:09.909 --> 00:14:12.389 could work out of and you gained experience there. 00:14:12.669 --> 00:14:14.850 A lot of times what we're hearing from people 00:14:14.850 --> 00:14:17.470 is that they're taking these courses. It's a 00:14:17.470 --> 00:14:21.230 medical level course for aesthetics, but no one 00:14:21.230 --> 00:14:23.169 will hire them because they need two to three 00:14:23.169 --> 00:14:26.049 years of experience. How would you reach out 00:14:26.049 --> 00:14:27.970 to these people? What would you suggest they 00:14:27.970 --> 00:14:30.049 do? Because they don't want to go back and spend 00:14:30.049 --> 00:14:32.789 more money on schools. I wish I can understand, 00:14:33.169 --> 00:14:36.200 but is there anything that you would maybe a 00:14:36.200 --> 00:14:38.799 tip you could share or how do you help them? 00:14:40.189 --> 00:14:44.049 I would encourage them to knock on clinic doors 00:14:44.049 --> 00:14:48.129 and ask if you can shadow and just sort of watch 00:14:48.129 --> 00:14:51.870 what they do. And it would be unpaid, but honestly, 00:14:51.870 --> 00:14:55.169 it's so valuable. We had a lot of our staff actually 00:14:55.169 --> 00:14:58.789 come from that. So like, honestly, because what's 00:14:58.789 --> 00:15:00.049 it to them? They don't like, if you're just kind 00:15:00.049 --> 00:15:02.789 of following around and, you know, helping them 00:15:02.789 --> 00:15:05.029 out, if you say, you know, I'll clean your rooms 00:15:05.029 --> 00:15:07.070 for you, I'll flip them over and you know, you're 00:15:07.070 --> 00:15:08.850 at least some sort of an asset to them in the 00:15:08.850 --> 00:15:10.929 way that you're helping them out in their day 00:15:10.929 --> 00:15:13.230 to day. And all you want to do is learn from 00:15:13.230 --> 00:15:16.169 them. If they don't want you, then they'll say 00:15:16.169 --> 00:15:18.289 no, but I don't see why anyone would say no to 00:15:18.289 --> 00:15:19.690 that. If somebody's knocking on my door saying, 00:15:19.850 --> 00:15:21.570 Hey, can I help you out all day? And all I want 00:15:21.570 --> 00:15:23.610 to do is just like ask you some questions and 00:15:23.610 --> 00:15:26.730 follow you around. I'm like, sure. So I remember 00:15:26.730 --> 00:15:29.070 one young girl, she was really frustrated to 00:15:29.070 --> 00:15:31.110 been applying. They said, have you thought of 00:15:31.110 --> 00:15:33.769 asking, you know, how about I start at the front 00:15:33.769 --> 00:15:37.490 desk? Yeah. that can help and observe and then 00:15:37.490 --> 00:15:39.929 move into the clinic side and maybe help set 00:15:39.929 --> 00:15:43.230 up and clean up and watch and and have mentorship 00:15:43.230 --> 00:15:46.929 and and I think we have to understand how do 00:15:46.929 --> 00:15:48.710 you get experience sometimes you're not going 00:15:48.710 --> 00:15:50.529 to start where you think you're going to start 00:15:50.529 --> 00:15:54.129 but find the opportunities where you could begin 00:15:54.129 --> 00:15:57.549 and that might be a year of just doing that and 00:15:57.549 --> 00:16:00.649 learning but I think you know I sometimes they 00:16:00.649 --> 00:16:03.779 forget how much is involved in running a place 00:16:03.779 --> 00:16:06.419 like that and the liabilities and the insurance 00:16:06.419 --> 00:16:09.360 and the trust that you've created with your clients 00:16:09.360 --> 00:16:11.799 that are coming through the door. And it's not 00:16:11.799 --> 00:16:14.480 just you're taught on one machine to do, if I 00:16:14.480 --> 00:16:17.320 can just simplify it on one laser machine and 00:16:17.320 --> 00:16:18.820 you go to operate. So I don't know how to use 00:16:18.820 --> 00:16:20.980 that one. I need a different machine. It's like, 00:16:21.340 --> 00:16:22.840 that's not the education you should be looking 00:16:22.840 --> 00:16:25.259 for. Then it's understanding what laser hair 00:16:25.259 --> 00:16:27.820 removal is and the types of machines and what 00:16:27.820 --> 00:16:30.860 they do so that all you need to do is understand. 00:16:31.070 --> 00:16:33.049 how to operate the machine, but you should be 00:16:33.049 --> 00:16:35.070 able to deliver the treatment. Have you come 00:16:35.070 --> 00:16:37.090 across that where sometimes people are like, 00:16:37.289 --> 00:16:38.970 I can't do it because I don't know your machine 00:16:38.970 --> 00:16:42.330 all the time. And in fact, it was one of the 00:16:42.330 --> 00:16:46.070 driving forces for me creating the Academy because 00:16:46.070 --> 00:16:49.370 in my opinion, if you understand the basics of 00:16:49.370 --> 00:16:51.750 laser physics, for example, and the anatomy of 00:16:51.750 --> 00:16:54.730 skin. Want to teach you how to drive a car and 00:16:54.730 --> 00:16:57.250 then you can drive any car, right? Like you you 00:16:57.250 --> 00:16:59.509 get in the wheel and you can like, you know Maybe 00:16:59.509 --> 00:17:01.230 some of the buttons are different or some of 00:17:01.230 --> 00:17:03.470 the mirrors are in a different place But you 00:17:03.470 --> 00:17:05.890 can operate the car because you know how to drive 00:17:05.890 --> 00:17:08.849 so that's sort of the the theory that I had when 00:17:08.849 --> 00:17:13.029 I created my Content was I had no brand affiliations 00:17:13.029 --> 00:17:15.599 whatsoever because I don't want I don't want 00:17:15.599 --> 00:17:18.359 to sell a brand. I want to sell the science and 00:17:18.359 --> 00:17:20.400 that you can understand that so you learn it 00:17:20.400 --> 00:17:22.960 and that helps you choose equipment too. So if 00:17:22.960 --> 00:17:24.880 you're going to open your own practice, you won't 00:17:24.880 --> 00:17:29.539 get hosed by a sales laser rep, which I can't 00:17:29.539 --> 00:17:31.599 stand them all, no offense, but they like, you 00:17:31.599 --> 00:17:33.259 know, they're, they're not there to help you. 00:17:33.259 --> 00:17:35.759 They just want to sell a machine. So understanding 00:17:35.759 --> 00:17:38.380 all of that really does empower you to make good 00:17:38.380 --> 00:17:41.140 choices for your clinic. as well as good choices 00:17:41.140 --> 00:17:44.059 for your patients. I love your analogy, and that's 00:17:44.059 --> 00:17:46.460 something that I'm going to start using for people 00:17:46.460 --> 00:17:49.019 choosing schools and training. It's like, are 00:17:49.019 --> 00:17:52.000 you going to learn how to drive the car that 00:17:52.000 --> 00:17:53.660 they have, or are they going to teach you how 00:17:53.660 --> 00:17:56.059 to drive a car so you can use any car? Yeah, 00:17:56.259 --> 00:17:58.640 right? I love that analogy. Such a good one. 00:17:58.980 --> 00:18:02.319 A really simple way to put it. Love it. Thank 00:18:02.319 --> 00:18:07.319 you. Sorry. The laser reps and you're like, oh, 00:18:07.359 --> 00:18:09.880 you know, that to me sounds like something you 00:18:09.880 --> 00:18:13.859 wish you knew early on. Yeah. If somebody is 00:18:13.859 --> 00:18:16.980 looking to start, open their own med spa, I think 00:18:16.980 --> 00:18:18.859 from what I'm hearing from the conversation so 00:18:18.859 --> 00:18:20.720 far, it's like, it's really good to get that 00:18:20.720 --> 00:18:24.440 basis of experience. I love the idea of going 00:18:24.440 --> 00:18:27.359 and shadowing, not just to get the experience, 00:18:27.539 --> 00:18:30.369 but also see what you like about how a business 00:18:30.369 --> 00:18:32.450 is run so that you can down the road when you 00:18:32.450 --> 00:18:34.329 want to open your own business know what you 00:18:34.329 --> 00:18:36.710 want to do and what you don't want to do. What 00:18:36.710 --> 00:18:39.910 are some things that if you can you know this 00:18:39.910 --> 00:18:43.529 could be a long conversation but what are maybe 00:18:43.529 --> 00:18:46.410 two or three things that you wish you knew at 00:18:46.410 --> 00:18:49.390 the beginning before deciding or opening your 00:18:49.390 --> 00:18:51.410 own med spa that would have made the journey 00:18:51.410 --> 00:19:01.210 a lot easier for you? That's a hard one but Yeah, 00:19:02.190 --> 00:19:04.829 I mean when it comes to equipment just do as 00:19:04.829 --> 00:19:08.589 much research as possible and Like it boils down 00:19:08.589 --> 00:19:10.970 to you want to know your science you can choose 00:19:10.970 --> 00:19:13.230 the right equipment But another thing that's 00:19:13.230 --> 00:19:15.190 super important that I think people don't really 00:19:15.190 --> 00:19:18.329 think about is the support after the purchase 00:19:18.329 --> 00:19:21.579 so the support that you get from the companies. 00:19:21.640 --> 00:19:23.680 And there's a lot of reputable companies who 00:19:23.680 --> 00:19:25.559 have great support. And there's a lot of companies, 00:19:25.700 --> 00:19:28.000 unfortunately, who you never hear from again, 00:19:28.000 --> 00:19:30.180 you sign the contract, you buy the machine and 00:19:30.180 --> 00:19:32.579 they're like, who are you? And that's really 00:19:32.579 --> 00:19:35.920 important. And it's hard to know before you kind 00:19:35.920 --> 00:19:38.259 of get into a relationship, but there's so many 00:19:38.259 --> 00:19:41.200 groups on Facebook, for example, where it's like, 00:19:41.200 --> 00:19:43.500 you know, aesthetics connect Canada or what have 00:19:43.500 --> 00:19:45.119 you. And there's a bunch of different resources 00:19:45.119 --> 00:19:47.000 that, you know, pop a quick question and they're 00:19:47.000 --> 00:19:49.940 like, Hey, has anyone worked with? ex company 00:19:49.940 --> 00:19:51.980 before, how was their support? How are their 00:19:51.980 --> 00:19:54.500 warranties? Like all of those things are super 00:19:54.500 --> 00:19:56.940 important. So being, being knowledgeable about 00:19:56.940 --> 00:19:59.279 the equipment and the science behind it is important 00:19:59.279 --> 00:20:01.519 for you to navigate the info that they're going 00:20:01.519 --> 00:20:03.680 to give you. But then trying to do a little bit 00:20:03.680 --> 00:20:06.039 of research on what their company is like from, 00:20:06.220 --> 00:20:08.819 from an after purchase standpoint is, is really, 00:20:08.819 --> 00:20:12.240 really important. And a game changer, like game 00:20:12.240 --> 00:20:14.680 changing. If you don't have that support, it's, 00:20:14.720 --> 00:20:18.529 it's really, really tough. I love that. That's 00:20:18.529 --> 00:20:21.609 a good one. Another touch point, I know that 00:20:21.609 --> 00:20:24.130 you and I had had a meeting before this, but 00:20:24.130 --> 00:20:28.470 we chatted about when you hire someone to the 00:20:28.470 --> 00:20:31.029 point where you know that they are good to go, 00:20:31.289 --> 00:20:34.690 independent, fly birdie fly, you can go, right? 00:20:35.329 --> 00:20:38.069 I know everyone's different, but what's on average 00:20:38.069 --> 00:20:40.490 would you say they've taken the course and now 00:20:40.490 --> 00:20:42.970 they're going to come work for you? How long 00:20:42.970 --> 00:20:45.170 do you find that you have to spend with them 00:20:45.170 --> 00:20:47.049 for training? Because I think this surprises 00:20:47.049 --> 00:20:48.890 them when they come out of school that they're 00:20:48.890 --> 00:20:52.710 actually not ready completely. Yeah, it's almost 00:20:52.710 --> 00:20:55.589 everybody and was another sort of driving force 00:20:55.589 --> 00:20:58.529 for me creating the academy. It was originally 00:20:58.529 --> 00:21:01.410 for a training tool because I like every time 00:21:01.410 --> 00:21:03.490 I hired somebody I had to go through the same. 00:21:03.759 --> 00:21:07.200 process like I'm just gonna put this all in one 00:21:07.200 --> 00:21:10.019 thing and then like it can repeat itself so because 00:21:10.019 --> 00:21:12.799 it's timely right and I still do spend one on 00:21:12.799 --> 00:21:15.180 one time with them of course but the the theoretical 00:21:15.180 --> 00:21:18.039 knowledge at least is all in the in the platform 00:21:18.039 --> 00:21:21.539 but I'd say I usually the way I train my staff 00:21:21.539 --> 00:21:23.839 is I'll start them with the basics so you know 00:21:23.839 --> 00:21:26.940 facials chemical peels laser hair removal for 00:21:26.940 --> 00:21:29.589 example and they'll do that on their own for 00:21:29.589 --> 00:21:32.490 a good few months after I've spent at least two 00:21:32.490 --> 00:21:35.470 or three weeks with them on hand after the online 00:21:35.470 --> 00:21:38.390 training as well. So like we're already at, yeah, 00:21:38.569 --> 00:21:41.630 four months, let's say. And then, you know, the 00:21:41.630 --> 00:21:44.170 more advanced treatments like radio frequency, 00:21:44.309 --> 00:21:46.390 microneedling, skin resurfacing, like that kind 00:21:46.390 --> 00:21:51.559 of thing, I'd say about a year. Yeah. For sure. 00:21:51.839 --> 00:21:54.200 And that's with like constant, you know, every 00:21:54.200 --> 00:21:55.900 patient they have, they're texting me, Hey, Alicia, 00:21:56.380 --> 00:21:58.460 are these settings okay? And then I either say 00:21:58.460 --> 00:22:01.420 yes or no, or I adjust. But yeah, I'd say a good 00:22:01.420 --> 00:22:05.880 year from like higher to being completely trained 00:22:05.880 --> 00:22:08.500 on everything full service menu would be about 00:22:08.500 --> 00:22:11.809 a year. Wow, I think that's that's something 00:22:11.809 --> 00:22:14.150 that's good to know if you want to open your 00:22:14.150 --> 00:22:16.130 own med spa. I would have not thought of that 00:22:16.130 --> 00:22:18.170 at all. I'm like a little bit crazy though I 00:22:18.170 --> 00:22:21.490 have really high I'm like so that might not be 00:22:21.490 --> 00:22:25.769 every place. But I definitely I'm I just want 00:22:25.980 --> 00:22:28.640 everyone to understand how dangerous it can be 00:22:28.640 --> 00:22:31.660 if you're not trained. So I kind of maybe overdo 00:22:31.660 --> 00:22:35.859 it, but I feel more comfortable with that. It's 00:22:35.859 --> 00:22:37.980 good to have those higher standards, especially 00:22:37.980 --> 00:22:40.980 in this realm of work, right? Because the risks 00:22:40.980 --> 00:22:44.180 are higher. Exactly. And the last thing you want 00:22:44.180 --> 00:22:48.339 is a lawsuit or even just if you injure somebody 00:22:48.339 --> 00:22:51.759 and Like you've caused somebody pain or you've 00:22:51.759 --> 00:22:54.240 caused somebody an unfortunate event. It does 00:22:54.240 --> 00:22:57.640 affect you too. Like you are a wreck. It's not 00:22:57.640 --> 00:23:00.059 like, trust me, I've seen it. The girls that 00:23:00.059 --> 00:23:02.220 are on my staff, it's happened a couple of times 00:23:02.220 --> 00:23:03.880 where, you know, something bad happens. They 00:23:03.880 --> 00:23:07.059 didn't anticipate. And you're like in a bad place 00:23:07.059 --> 00:23:09.079 for a long time. Cause nobody, it's not why you 00:23:09.079 --> 00:23:11.259 entered this career, right? You want, you wanted 00:23:11.259 --> 00:23:14.299 to help people. So mitigating those adverse events 00:23:14.299 --> 00:23:17.859 is like top priority for sure. What do you do 00:23:17.859 --> 00:23:19.710 when something like that happens? Like what are 00:23:19.710 --> 00:23:22.490 your protocols? Yeah, it depends on the event. 00:23:22.609 --> 00:23:25.369 But I mean, let's say a burn, for example, right? 00:23:25.670 --> 00:23:29.549 So first course of action would be to have our 00:23:29.549 --> 00:23:31.890 nurse practitioner write some sort of a prescription 00:23:31.890 --> 00:23:34.230 for them, given this, you know, level of burn 00:23:34.230 --> 00:23:36.769 that it could be. And then after the burn has 00:23:36.769 --> 00:23:39.410 sort of like subsided and healed, making sure 00:23:39.410 --> 00:23:41.789 we're giving them the correct topicals to put 00:23:41.789 --> 00:23:44.029 on it so it doesn't scar and then having them 00:23:44.029 --> 00:23:46.509 come in on a really consistent basis for scar 00:23:46.509 --> 00:23:49.430 revision if we'd need to do that. So it hasn't 00:23:49.430 --> 00:23:51.230 happened. I feel like it's only happened maybe 00:23:51.230 --> 00:23:53.430 one or two times throughout the course of my 00:23:53.430 --> 00:23:58.920 career, but it's, it's, yeah, it's Yeah, it's 00:23:58.920 --> 00:24:01.880 really terrible. And it's a lot of time and effort 00:24:01.880 --> 00:24:05.160 and money to deal with adverse events as well. 00:24:05.700 --> 00:24:08.079 But yeah, like even just a small burn, typically 00:24:08.079 --> 00:24:09.960 we have protocols where it's like, okay, if they 00:24:09.960 --> 00:24:12.099 need a prescription, then our nurse practitioner 00:24:12.099 --> 00:24:14.180 will write them a prescription. If it's just 00:24:14.180 --> 00:24:16.440 sort of like a, ooh, you know, we need some aloe 00:24:16.440 --> 00:24:19.039 and, you know, cortisone cream, it depends on 00:24:19.039 --> 00:24:21.579 the level. But yeah, we typically have medical 00:24:21.579 --> 00:24:24.500 intervention, at least a consult about like, 00:24:24.500 --> 00:24:26.319 you know, this is what happened. What do you 00:24:26.319 --> 00:24:28.079 think? and then go from there so at least we 00:24:28.079 --> 00:24:31.940 can be directed medically in the best way. It 00:24:31.940 --> 00:24:34.200 sounds like it's good to have a plan of action 00:24:34.200 --> 00:24:37.480 in case you need it right and that be something 00:24:37.480 --> 00:24:40.799 that you have ready on hand and you train your 00:24:40.799 --> 00:24:43.740 staff on it right off the get -go. Hopefully 00:24:43.740 --> 00:24:46.480 you never need to use it but the risks are there 00:24:46.480 --> 00:24:49.089 because it does happen. Absolutely and lasers 00:24:49.089 --> 00:24:51.450 are very humbling and you know it may not even 00:24:51.450 --> 00:24:53.490 be anything that you could foresee but you know 00:24:53.490 --> 00:24:55.269 maybe they were on a medication they didn't tell 00:24:55.269 --> 00:24:57.569 you about or you know something and you're like 00:24:57.569 --> 00:25:00.130 what like that's usually what happens right is 00:25:00.130 --> 00:25:03.509 there was some sort of unspoken piece of information 00:25:03.509 --> 00:25:06.609 that was critical so you know patient assessment 00:25:06.609 --> 00:25:09.349 and reading the medical forms and the consent 00:25:09.349 --> 00:25:11.930 forms is really important and I'm not trying 00:25:11.930 --> 00:25:13.710 to scare anybody off from the profession it's 00:25:13.710 --> 00:25:16.509 a very rewarding profession and you get really 00:25:16.509 --> 00:25:19.759 impactful results. So, you know, there's, there's 00:25:19.759 --> 00:25:21.839 pros and cons to everything. And, and as long 00:25:21.839 --> 00:25:23.859 as you're sort of making sure that you're really 00:25:23.859 --> 00:25:25.640 on point and you're asking all the questions 00:25:25.640 --> 00:25:27.819 and you're being thorough, the chances of an 00:25:27.819 --> 00:25:30.720 adverse event happening are very, very slim. 00:25:31.059 --> 00:25:33.599 Yeah. And if you're having, if you have an establishment 00:25:33.599 --> 00:25:35.480 like yourself and you have lots of staff and 00:25:35.480 --> 00:25:37.579 that type of thing, you have all of the protocols 00:25:37.579 --> 00:25:39.779 in place. So if someone's looking at doing this 00:25:39.779 --> 00:25:42.319 and I find that sometimes people are like, I 00:25:42.319 --> 00:25:45.660 want to own my own medical spa and they don't 00:25:45.660 --> 00:25:49.690 realize. everything they have to have done in 00:25:49.690 --> 00:25:52.549 place and ready to go, maybe the medical director 00:25:52.549 --> 00:25:54.710 would help with that side of it, would that be 00:25:54.710 --> 00:25:56.890 fair to help guide them on that, do you think? 00:25:57.390 --> 00:26:00.150 Yeah, there should be. Absolutely. There should 00:26:00.150 --> 00:26:03.150 be safety sort of protocols, you know, a training 00:26:03.150 --> 00:26:07.170 manual of some kind. And especially with the 00:26:07.170 --> 00:26:09.750 regulated medical professionals, they also have, 00:26:09.849 --> 00:26:11.690 you know, like you have to fill out this form 00:26:11.690 --> 00:26:14.109 and then you have to like, there's protocols 00:26:14.109 --> 00:26:16.970 that they would have for their sort of college 00:26:16.970 --> 00:26:20.349 that oversees them as well. So yeah, like 100%. 00:26:20.349 --> 00:26:23.450 There's always going to be some sort of protocol 00:26:23.450 --> 00:26:26.210 to turn to. But, you know, in a preventative 00:26:26.210 --> 00:26:28.950 sense, just make sure you're asking all the questions 00:26:28.950 --> 00:26:31.609 and reading the forms. Don't get lazy. Don't 00:26:31.609 --> 00:26:33.470 get like, ah, I've treated, you know, because 00:26:33.470 --> 00:26:35.549 even if you've had this patient for 12 years, 00:26:35.890 --> 00:26:38.660 things change. you know, people start doing different 00:26:38.660 --> 00:26:40.980 things or they're on different medications or, 00:26:41.000 --> 00:26:42.980 you know, something else has happened. So as 00:26:42.980 --> 00:26:45.380 soon as somebody comes to my office, I'm like, 00:26:45.519 --> 00:26:47.039 has anything changed with your medical history? 00:26:47.380 --> 00:26:49.960 Even if I saw them a month ago, it's like just 00:26:49.960 --> 00:26:53.299 getting in the routine of checking in with that 00:26:53.299 --> 00:26:55.839 so that you can operate in the best way that 00:26:55.839 --> 00:26:59.960 you know how. Don't make any assumptions. Yes, 00:27:00.039 --> 00:27:06.910 of course. People lie. They withhold. yes yeah 00:27:06.910 --> 00:27:11.329 so it's just like yeah it's not often and most 00:27:11.329 --> 00:27:13.730 people are very forthcoming because once you 00:27:13.730 --> 00:27:15.369 start to start the conversation is like this 00:27:15.369 --> 00:27:18.150 is for your safety then you know it's like i 00:27:18.150 --> 00:27:20.289 don't i don't want to poke and pry in your life 00:27:20.289 --> 00:27:22.890 i just want to make sure you're safe yeah exactly 00:27:22.890 --> 00:27:25.309 and i think that's what they have to understand 00:27:25.309 --> 00:27:28.789 it when you just going back to the academy This 00:27:28.789 --> 00:27:31.970 is mainly for staff but you do offer it outside 00:27:31.970 --> 00:27:34.589 of it. So how does that look if they don't work 00:27:34.589 --> 00:27:37.009 in your establishment and they sign up for your 00:27:37.009 --> 00:27:39.349 course? Are you okay to kind of tell us a little 00:27:39.349 --> 00:27:42.410 bit walking through? Is it all theory and then 00:27:42.410 --> 00:27:44.769 practicum at the end or are they getting a little 00:27:44.769 --> 00:27:47.029 bit of both of everything throughout and how 00:27:47.029 --> 00:27:49.829 long is everything? Just to compare when they're 00:27:49.829 --> 00:27:51.630 looking at which car they're going to drive. 00:27:51.880 --> 00:27:56.160 Maybe. Yeah, great. I love it. Yeah, so I originally 00:27:56.160 --> 00:27:58.900 did develop the Academy for my staff as a training 00:27:58.900 --> 00:28:03.099 tool, but I do offer it as a certified medical 00:28:03.099 --> 00:28:05.599 esthetician and laser technician training program. 00:28:06.000 --> 00:28:08.539 So that is available. All of the theoretical 00:28:08.539 --> 00:28:12.920 is online. So it's about 60 to 100 hours of online 00:28:12.920 --> 00:28:15.940 theory. And then they would do their practicum 00:28:15.940 --> 00:28:18.740 at the clinic with me. So it doesn't necessarily 00:28:18.740 --> 00:28:21.799 have to even be my theoretical. I don't I don't 00:28:21.799 --> 00:28:24.559 need it to be my theory. As long as they have 00:28:24.559 --> 00:28:27.839 a medical aesthetics certificate or laser technician 00:28:27.839 --> 00:28:30.619 certificate, I can work with that in clinic as 00:28:30.619 --> 00:28:32.819 well. But they do need to have some theoretical 00:28:32.819 --> 00:28:36.059 knowledge in order for the hands -on practicum 00:28:36.059 --> 00:28:39.059 to make any sense, right? So yeah, my online 00:28:39.059 --> 00:28:42.099 content is about 60 to 100 hours. It's priced 00:28:42.099 --> 00:28:45.099 at $2 ,000. And that gives you your certificate 00:28:45.099 --> 00:28:48.220 and all of the theoretical knowledge for medical 00:28:48.220 --> 00:28:50.339 aesthetics and laser technician. And then you 00:28:50.339 --> 00:28:52.750 can do your to come with me at the clinic, if 00:28:52.750 --> 00:28:55.109 you so choose, which I would highly recommend 00:28:55.109 --> 00:28:57.630 doing as well, because yeah, just getting that 00:28:57.630 --> 00:29:01.569 hands on practice and muscle memory is like bar 00:29:01.569 --> 00:29:06.549 none. Interesting. Yeah. I don't know if we have 00:29:06.549 --> 00:29:09.470 more questions or anything else you want to add 00:29:09.470 --> 00:29:13.759 to this. No, that's okay. It's an amazing, rewarding 00:29:13.759 --> 00:29:18.700 career. Every day is different. If you're more 00:29:18.700 --> 00:29:21.019 results -driven, which I think a lot of estheticians 00:29:21.019 --> 00:29:25.359 are, right? You love popping your pimples. It's 00:29:25.359 --> 00:29:27.319 something that we have in us that I can't explain 00:29:27.319 --> 00:29:31.200 other than the satisfaction of it. The medical 00:29:31.200 --> 00:29:33.579 side of it gives you... a little bit more of 00:29:33.579 --> 00:29:36.920 that satisfaction feeling when you get to really 00:29:36.920 --> 00:29:39.279 see a significant change in someone. You know, 00:29:39.420 --> 00:29:42.160 a kid's coming in with grade four acne and you 00:29:42.160 --> 00:29:44.799 get to really change his life by clearing that 00:29:44.799 --> 00:29:48.170 up, that's pretty big. people have, you know, 00:29:48.269 --> 00:29:51.210 I have a patient who had a scars from an accident 00:29:51.210 --> 00:29:54.089 that I was able to not reverse completely, but 00:29:54.089 --> 00:29:55.990 fade to enough where it was like super, super 00:29:55.990 --> 00:29:58.109 minimal. And that's pretty cool too. And you 00:29:58.109 --> 00:30:01.529 get to really make impactful changes to people's 00:30:01.529 --> 00:30:04.849 confidence, which is really, really nice. That's 00:30:04.849 --> 00:30:07.849 amazing. So if, if somebody came up to you and 00:30:07.849 --> 00:30:10.930 said, I'm dreaming of opening my own med spa, 00:30:11.710 --> 00:30:15.030 what would you say? Do it, don't do it. Yeah, 00:30:15.030 --> 00:30:17.410 absolutely do it. It's the best. I love every 00:30:17.410 --> 00:30:19.369 day. Like I'm happy. We call it our workplace 00:30:19.369 --> 00:30:21.410 is like adult Disneyland, like all my staff come 00:30:21.410 --> 00:30:23.210 in, they're like, this is Disneyland. I'm like, 00:30:23.450 --> 00:30:27.769 I know. Yeah, it's I there's I have nothing negative 00:30:27.769 --> 00:30:29.690 to say about the industry every job obviously 00:30:29.690 --> 00:30:31.450 has things that like you wish were different 00:30:31.450 --> 00:30:33.650 like You know the regulations and stuff like 00:30:33.650 --> 00:30:35.690 that, but that's a fight that I can't necessarily 00:30:35.690 --> 00:30:38.589 fight on my own But it's very rewarding every 00:30:38.589 --> 00:30:41.490 day like you're always being challenged to so 00:30:41.490 --> 00:30:44.049 it's never stagnant which aesthetics in general 00:30:44.049 --> 00:30:46.470 is never stagnant but medical aesthetics just 00:30:46.470 --> 00:30:49.789 like it's so fast and technology changes so fast 00:30:49.789 --> 00:30:52.269 and You're never bored. That's for sure. There's 00:30:52.269 --> 00:30:54.460 always a new product or a new you know technique 00:30:54.460 --> 00:30:56.700 or something coming out and you know we're always 00:30:56.700 --> 00:30:58.680 invited to all these fun dinners and you get 00:30:58.680 --> 00:31:02.279 to learn and have you know fancy foods and it's 00:31:02.279 --> 00:31:05.920 definitely it's definitely a very enjoyable way 00:31:05.920 --> 00:31:11.579 to spend your working years. I love that. Well 00:31:11.579 --> 00:31:15.420 on that note I loved how you ended that and so 00:31:15.420 --> 00:31:18.119 thank you for joining us and I think Doreen you're 00:31:18.119 --> 00:31:23.509 gonna add everything about Alicia on the description. 00:31:24.910 --> 00:31:27.430 Can you also add that group that you mentioned 00:31:27.430 --> 00:31:29.630 on Facebook because sometimes people don't realize 00:31:29.630 --> 00:31:31.410 there's actually communities out there that they 00:31:31.410 --> 00:31:33.869 can go to. I think you what was it called a Canadian? 00:31:34.529 --> 00:31:37.869 Oh, there's so many. I can send you my list. 00:31:37.910 --> 00:31:41.069 I'm a part of a bunch of them. There's a bunch 00:31:41.069 --> 00:31:43.210 of, it's just like the little groups that, you 00:31:43.210 --> 00:31:45.369 know, someone somewhere decided they wanted to 00:31:45.369 --> 00:31:47.529 have a group and then you have to have certain 00:31:47.529 --> 00:31:49.890 reasons for wanting to join. And there's rules, 00:31:49.950 --> 00:31:51.670 like you can't self promote and stuff like that, 00:31:51.670 --> 00:31:54.190 but it's just a community building group where 00:31:54.190 --> 00:31:56.410 it's really just like asking questions and then 00:31:56.410 --> 00:31:59.309 getting people from other estheticians. So it's 00:31:59.309 --> 00:32:02.000 really. it's really helpful and it's a good learning 00:32:02.000 --> 00:32:05.460 tool and just like being able to ask about different 00:32:05.460 --> 00:32:07.579 devices and yeah it's yeah I'll send you those 00:32:07.579 --> 00:32:10.099 for sure. Okay I can put those links in but I 00:32:10.099 --> 00:32:12.200 mean for our listeners that might not be in Canada 00:32:12.200 --> 00:32:16.059 they can just look at just kind of searching 00:32:16.059 --> 00:32:19.700 it on Facebook finding their own like local version 00:32:19.700 --> 00:32:23.609 of these aesthetics groups. You need somebody 00:32:23.609 --> 00:32:26.849 to bounce ideas off of. Ask questions too. Yeah, 00:32:26.930 --> 00:32:28.890 for sure. Yeah, it doesn't even have to be Canadian. 00:32:29.150 --> 00:32:30.890 Like it's, yeah, there's, even if you just search, 00:32:30.890 --> 00:32:33.470 search aesthetician groups, there's so many. 00:32:33.670 --> 00:32:37.230 Yeah. Absolutely. Amazing. Thanks. All right. 00:32:38.009 --> 00:32:40.809 Thanks again. Thank you. Enjoy the rest of your 00:32:40.809 --> 00:32:42.869 day and thanks again for having me. I really 00:32:42.869 --> 00:32:45.269 appreciate it. Thanks so much for joining us. 00:32:45.309 --> 00:32:49.809 Bye. Bye. Thanks for listening to Beauty.