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Hello and welcome to this week's episode of Beauty Babble.

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Today, Suzanne and I are talking about your waxing business.

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Hi Suzanne, how are you?

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I'm good, Doreen. How are you?

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I'm good, thank you. I'm very excited for this topic because waxing was my favorite service that I did.

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Billion waxing was my specialty at one point in life.

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Oh, that's cool. I didn't know that. That's amazing. So why was it your favorite thing?

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Because I'm super hairy.

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And I've been traumatized.

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I touched you very personally.

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Yes, and I was all over. So it was one of those services that I always felt when I got, it made the biggest difference in my life to be waxed and not have hairs.

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It was one of those where it was quick, you got great results. You saw the result right away.

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It felt amazing.

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And I bet you, I'm just going to touch on something because personally you being aware of that and how much it impacted you, I bet you became so great at it and probably so particular because one thing about waxing is the whole other subject.

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And then when people admit and say, okay, yes, not all the hairs are going to come out and I can understand that, but those hairs should have come out.

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Right. There's a difference. You can't wish you washy way through it. So I love the fact that I bet you were perfectionist and you mastered your technique so that we didn't have to go back to wheeze anything.

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No.

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Awesome. That's great.

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Well, yes, we wanted to talk about waxing the waxing business because as of today and it has been for a little while, I monitored it all year.

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Because we talked about this quite a long time ago during that waxing bikini Brazilian still probably the number one service out of all of the waxing or in the most demand, I guess you could say.

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And a lot of people are starting their own business just doing waxing and that that's great.

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So we wanted to jump in and talk about one service and speak to that level of that business because yes, you're doing lots of different body parts.

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I guess you could say, but it's the one service.

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So starting it off is that in-house when you are doing whether you're renting or whether you are out of your home, it's a one person operation or you have your own actual little bay or whatever that may be,

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you have to look at displaying your brand. So how do you build your business is your brand.

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So if you have your room set up and it looks immaculate and clean and wonderful, that's great.

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But you still have to make sure they know the name of your business. What are you called and where do they see this?

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Right. So your signage, I'm not saying blow up the place with, you know, putting up papers everywhere, but maybe, you know, your diploma is one thing for sure, your certification or licensing.

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And then the other is also showing to maybe brochures, signage or card or teaser poster.

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But so when they say, if it was Dureen's waxing service, they knew when they walked into that place, it was Dureen's waxing service.

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Yeah. Right. And I think it's important people are forgetting to set their brand.

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So when they say, you know, I've never had a bikini wax before. Wonder if I should go. Where should I go? They should be thinking of you.

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Because you're ready to having your eyebrows done there. Right. So really understanding the importance of brand recognition.

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I think it's a huge, huge one. And if you have staff or colleagues within in the premise that you're maybe there's the hair salons, you have stylists, maybe there's the nail tech, a makeup artist, whoever's there, make sure they know you and your brand.

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So you really need to incentive of what's the room looking for incentive.

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Yeah. Thank you. I can't even say it. Incentivize them and encourage them to, you know, tell their family, tell their friends, offer them the service and ask them to comment.

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You know what? I'll do your brows for you. No charge. If you're happy, make a deal. If you're happy with the end result, I need you to comment here for me.

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Yeah, that's a great idea.

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And if you're not happy, tell me how I can fix this. What do I need to do? And that'll help you build your brand and your business as well. So I think it's important to take that on a feedback from people.

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I think when you're talking to your clients, like somebody's coming in for an eyebrow wax, we tend to talk about a lot of things with our clients, right?

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Talk about your services too. Throw that in there.

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Talk a little bit about like, find a way to throw in something else that you do without being like, and you can do it without being too salesy.

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Right.

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It's important to let them know as well.

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So if you're a waxing service and they're coming in for the brows, first off, make sure you do that consultation every time. Please make sure you're doing it as if they're new, new, new people.

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And then you cover your bases all the time. But it's letting you know, yes, they do waxing services. They do brows, they do ears, they do nose, they do Brazilian, I do bikini, I do toes, they do knuckles, they do hands, they do legs, they do upper, lower, back, chest, you name it.

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If you got hair, I'm your girl. You know, like it's letting them know that your specialty is waxing. I think it's important. Yeah.

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Yeah, for sure.

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So another thing too, like as building the service, I'm not one to do a lot of, I never did a lot of discounting if you wish, because I would heard that saying that when you discount your service, you're discounting your service and their eye.

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So there's a fine line with it, but you can offer packages, right?

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So I think a great way is say, if they're new, say, just letting you know, I've got this promotion for your brow wax or bikini or Brazilian, whatever waxing it is. And maybe you offer them a service package and say, when you've done six services, you get your seventh one free as long as regular.

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Yeah.

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They need to be a regular client.

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So once you're coming regularly, this is the service package I offer. If you don't come regularly, meaning that for to fix whatever range of that timeframe you've discussed with your client for the service area you're doing, then you tell them you don't qualify.

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But if you do that, not just look at tracking, I just see it in my system.

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Or if you feel that they need like, I don't know how tacky that is anymore, think of the coffee part days where they stamp it.

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And I think now with technology, there's so many things you can do just on your phone too. But that's one, that's another way of service packages.

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If you're kind of self employed, just do yourself doing the service. I'm not sure how well a reward program would be because that usually costs you to have an award program set up, but you can be creative and watch and see what you can do with them.

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Like, you know, maybe you post your own point system, but then you got to track it.

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That's the thing, like, I think if you look at the apps that are out there today that can link in with your booking system and that, I think there's a few ways to do it.

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And maybe you're not there yet to start out flow. But I mean, one is referral. I mean, referral is how I grew my business with statements of clients speaking and telling them how they felt and why they would refer.

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And that was a, it was a powerful immediate trust set up, right, because they're, they weren't referring because they got a free something.

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They referred to actually trusted me. And I think that's a huge component. So, you know, you raise the bet, I'm going to say that's always the best, even in every other aspect of my life when I'm looking for anything, I'll go on my neighborhood Facebook group and be like, does anyone know a place in a

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program that's in a program, a plumber and electrician. So that's how you kind of get, because people trust that somebody else they know has used this person and like service so having that referral is huge.

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Yeah, it is huge. It's huge. Yeah, it's for sure. I mean, you can even have birthday month promotions, you just have to make sure you know when their birthdays are.

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And then you can check. I mean, we used to have it in the system, we print off, you know, the week before the beginning of the following month, who are all the birthdays coming and we'd have it ready to go, so that we could send out that unique email and maybe you're

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offering them if you're a point system, 5000 points for your birthday, happy birthday or, you know, so then what are the point systems. I mean, the reason I say points, because there's membership and rewards loyalty programs that's huge out there.

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So that's something to consider if you're really struggling to get clients, you might have to find a way to really build and then make sure that you're telling them what they're receiving.

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Oh, today you got or maybe it's on their printout receipts or an email automated email with their points going to them or whatever that may be but yeah the next one was the referral program I think that's a simple one to start with doesn't cost anything other than what you're going to do for your client.

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That does the referral and and it's like I you know you, you always say you love your eyebrows when you're done with me and you know I, I need your help to get the word out I'm trying to build clientele.

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And you just be honest. Again that all city right it's like I'm building a clientele I need your help. I love I'm so happy that you're loving what I do and just tell them why you like it.

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That's all I'm asking don't lie don't you know nothing it's just be honest with them right.

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Absolutely yeah saying something so I'm starting a referral program because I'm trying to build out my business.

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This is if you refer a client to me, your next eyebrow waxes on me or something like that I don't know if you recommend they do something like that.

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Oh I usually gave him a pretty nice gift, depending on what it was but at the beginning it was, you know, be product.

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It could be a pen that's like you got to know your clients and that's the thing like if they're if you're just doing a waxing service, then what would be good to give them a scrub for home use.

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You know like maybe you look at the things that they don't have or you said a, you know an actual referral system and this is how it works everybody gets the same.

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I mean that's consistency too. If you feel that that's the best way then do that and then sometimes clients that did, you know, other things or went when above and beyond that, you will have some clients that love you that much so before you know it that sent you six people.

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Well I'm going to give them something for sure on top of what they did.

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My God you did this and this thank you so much.

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The referral program is this but wow you did this for me.

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You know please accept this gift I want to say thank you.

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I love that and that's part of building a building your relationships right doesn't always have to fall to that this time it can be a little extra to having that system is a good foundation though.

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Yes, yeah start with it you know a system that you can do consistently.

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Right and you can follow through it's fair to everybody then outside of that if you feel that one client is doing outstanding referral for you, then you need to go outstanding and go above and beyond and do something a little bit more whatever that may be.

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I remember I did a gift bath that I put a bunch of stuff together and said oh my God, I noticed this year you've met me 12 people.

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Yeah.

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And then at the end of the year I gave something and they were just like no I can't accept that one I can accept within happy new year.

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Anyways, but you know and then I found I actually found that to be I fell into that when accidentally because it was legitimately me being sincere to say thank you that I wanted to do something extra special for that person.

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And I went oh my God, I should be looking at this all year round.

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Not just as it goes.

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My head went somewhere else I went how many others are doing this.

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So I started to pull out to my system, right the software I had and pulled out more specific things.

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And yeah it was.

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Yeah, anyway, can get very creative.

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What else did I have. Oh yeah create special promotional events. So, like look at your calendar and Christmas is coming.

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Typically that means you know people are going away on holidays.

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Is there something you want to do that you could ask like or give a promotion or some unique something unique about it like a lot of people don't realize when you walk.

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And you do go somewhere like that for beach kind of weather and you've left our home of cold wintery indoor life and you go to a beach like they need to moisturize they need to exfoliate every day.

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Every day they need to do that in general just for their skin health.

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Yeah.

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But on top of waxing. So maybe a thing received a gift or something right like so look at that or look at it seasonally.

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So when when do your clients go away. I knew exactly when my clients were going away and when vacation time happened, or when type vacation right so I think that's a huge part to consider when you're part of your marketing plan can be that right when you do your

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personal emotional events and post it put it up in your room if you're in your area or just sitting area. Do you have that electronic. I love those all the time the just would loop all day long and then you just change it every month because

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if your client times every month. You don't want them seeing the same thing so be mindful of that right.

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I think too, this is what I do personally,

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which is once the fall comes,

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I start to wax my legs again.

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So even just looking at fall and winter,

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you can do your, do five leg waxes, get one free,

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people are going to be waxing things

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they might not have waxed during the spring and summers.

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If you're, I mean, this is, we're in a cold climate.

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So when, if you're in a cold climate, this would apply.

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So even not just holidays,

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but seasonal would be a good.

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Exactly, seasonal or holiday times or something like actually

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in September, I would start promoting.

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Who's thinking of going away this winter?

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Yeah.

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You're waxing, you need to have at least three

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done before you go.

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And this is why, again, it's the knowledge, right?

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And we can't think, oh, I want to get waxing done

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right before I go and they've been shaving.

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So always make sure that you're promoting

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and helping your clients understand the best course

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of action, a lot of important to do regular waxing,

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but that's a whole other thing.

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And this was actually something that when we talked to May-Leen

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in a previous episode, she talked about her experience

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as a new esthetician.

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And that was one of the things that she had encountered

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was somebody would came in and didn't have long enough hair

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and they were going away on holidays.

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And I don't, I mean, I think she worked somewhere.

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So it wasn't really within her control,

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but having that piece of saying holidays,

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you need to wax ahead of time, several waxes.

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And here's why it's really in a save you

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from having those incidents of people coming in the day

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before and having shaved off.

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And if you have a booking system where they're not

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talking to someone and they just can book online,

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make sure you have no in the description for best result.

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You know, hair must be a quarter of an inch

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and you have to explain the why to it as well.

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So I think the more information you give them

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before they come see you,

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you're setting them up for success

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instead of a disappointment.

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And those disappointments are hard to come from.

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It's not even your fault.

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It's not even your fault.

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And I had, I remember one time I had a client who

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didn't come see me and saw a staff and came out with,

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I could see that her inner facial look very happy.

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And so I just said, so how is everything today?

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She was okay.

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She said, well, you look disappointed.

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Like I'm gonna be direct after two I am.

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And well, you know, honestly, I am.

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I said, well, what happened?

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How can we help you?

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She was, well, you really can't because

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my hair wasn't long enough.

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I said, oh, I said, did you not,

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did no one tell you what it should be at?

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Well, yeah, they did.

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I just didn't believe them.

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Oh, yeah.

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Then I knew my staff.

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Yeah.

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Then I knew my staff was consistent, right?

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Of giving that message, especially for that first time.

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I didn't say first time client,

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first time waxing that area.

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Did you have a brow wax?

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Then they come in for that bikini or that leg wax.

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You still first time service, not first time clients,

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first time service area, you need to explain again.

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And then I remember my front desk staff saying,

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oh my God, thank God, that is something.

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Cause I know you would be upset with me.

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I said, yeah, I would be.

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Cause they know that.

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This is why we're consistent in our speech and tell them.

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Over and over, did you know, and this is why?

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Right?

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I said, you don't want them to be disappointed.

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So then I said to her, you know what?

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I said, why don't you, when you go,

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cause she was leaving that weekend on a holiday,

194
00:17:24,160 --> 00:17:28,720
when you come back, let's do this one more time for you.

195
00:17:28,720 --> 00:17:29,720
I didn't charge her.

196
00:17:29,720 --> 00:17:31,000
Just come on in.

197
00:17:31,000 --> 00:17:32,640
I feel terribly had a bad experience,

198
00:17:32,640 --> 00:17:33,720
but it wasn't even your fault.

199
00:17:33,720 --> 00:17:35,280
I said, I know, but, you know,

200
00:17:35,280 --> 00:17:37,040
I don't want to see you leave disappointed.

201
00:17:37,040 --> 00:17:39,480
So if you would like, here's my card,

202
00:17:39,480 --> 00:17:42,600
you contact me directly and I will make it happen for you.

203
00:17:42,600 --> 00:17:45,600
She became a loyal client just because I felt bad.

204
00:17:45,600 --> 00:17:46,440
She felt bad.

205
00:17:46,440 --> 00:17:47,280
Yeah.

206
00:17:47,280 --> 00:17:51,480
And you know, you took the extra step of like customer care.

207
00:17:51,480 --> 00:17:54,160
I'm going to reference another episode of ours

208
00:17:54,160 --> 00:17:58,160
cause this topic would be a really great social media post.

209
00:17:58,160 --> 00:18:00,600
Blaining why you need to wait for waxing.

210
00:18:00,600 --> 00:18:03,120
So it's part of like your educational content.

211
00:18:03,120 --> 00:18:04,280
Yes.

212
00:18:04,280 --> 00:18:06,800
You would post on your social media,

213
00:18:06,800 --> 00:18:08,680
refer to our previous episode for details,

214
00:18:08,680 --> 00:18:11,960
but you know, you're giving information

215
00:18:11,960 --> 00:18:15,280
and this could be your educational piece.

216
00:18:15,280 --> 00:18:16,120
Right.

217
00:18:16,120 --> 00:18:18,600
Why you need to wax in advance.

218
00:18:18,600 --> 00:18:21,120
Why you need to like grow your hair before you wax

219
00:18:21,120 --> 00:18:23,360
and wax in advance of your trip.

220
00:18:23,360 --> 00:18:24,200
Yes, exactly.

221
00:18:24,200 --> 00:18:25,920
So talk about the growth cycle.

222
00:18:25,920 --> 00:18:27,680
It's important to understand the growth cycle

223
00:18:27,680 --> 00:18:30,360
cause when your clients understand that,

224
00:18:30,360 --> 00:18:31,200
they've got it.

225
00:18:31,200 --> 00:18:32,520
You'll need to explain it again.

226
00:18:32,520 --> 00:18:33,680
They'll understand it.

227
00:18:33,680 --> 00:18:34,520
Right.

228
00:18:34,520 --> 00:18:35,360
And I think it's important.

229
00:18:35,360 --> 00:18:37,880
I think like what you said where if it's a client,

230
00:18:37,880 --> 00:18:39,920
either the first time client for you

231
00:18:39,920 --> 00:18:42,960
or first time service in that body part,

232
00:18:42,960 --> 00:18:45,680
always explain everything from the beginning.

233
00:18:45,680 --> 00:18:49,040
Cause I've done clients that have been waxed

234
00:18:49,880 --> 00:18:52,960
and same body part, but had never heard the spiel.

235
00:18:52,960 --> 00:18:54,560
And I'm like, oh, okay.

236
00:18:54,560 --> 00:18:56,600
You know, you'll have to be consistent.

237
00:18:56,600 --> 00:18:57,560
Cause you'd never know,

238
00:18:57,560 --> 00:18:59,680
like maybe somebody was having a busy day

239
00:18:59,680 --> 00:19:01,080
or you just never know what happened

240
00:19:01,080 --> 00:19:04,560
and you got to do your service to the best of your ability.

241
00:19:04,560 --> 00:19:05,880
Well, the other side of that too,

242
00:19:05,880 --> 00:19:08,000
is most of the time they tune you out.

243
00:19:09,000 --> 00:19:10,200
I'm going to be honest.

244
00:19:10,200 --> 00:19:11,760
Cause they're like, yeah, yeah, yeah, whatever.

245
00:19:11,760 --> 00:19:13,080
And then they don't even hear it.

246
00:19:13,080 --> 00:19:15,040
Like especially, and I can attempt to that

247
00:19:15,040 --> 00:19:18,240
because we were very consistent in our messaging.

248
00:19:18,240 --> 00:19:21,920
And one client said, well, she didn't tell me.

249
00:19:21,920 --> 00:19:23,680
And this was a staff having it done.

250
00:19:23,680 --> 00:19:25,920
And the staff said, well, who did your service?

251
00:19:25,920 --> 00:19:27,560
Because I was like, it's not calling them out.

252
00:19:27,560 --> 00:19:30,080
It's to make sure that we're following protocol,

253
00:19:30,080 --> 00:19:31,200
being consistent.

254
00:19:31,200 --> 00:19:33,040
And they said it was Suzanne.

255
00:19:33,040 --> 00:19:35,600
And she broke out laughing and said, oh really?

256
00:19:35,600 --> 00:19:37,520
No, she would have told you.

257
00:19:37,520 --> 00:19:40,960
She called her out on it.

258
00:19:40,960 --> 00:19:42,360
It's like, I just laughed.

259
00:19:42,360 --> 00:19:43,480
Which she probably did.

260
00:19:43,480 --> 00:19:44,960
I just don't remember.

261
00:19:44,960 --> 00:19:46,720
But see how they flipped it.

262
00:19:46,720 --> 00:19:51,000
And again, knowing consistency is huge, right?

263
00:19:51,000 --> 00:19:52,040
But anyways, yeah.

264
00:19:52,040 --> 00:19:53,680
Communication to me is huge.

265
00:19:53,680 --> 00:19:56,000
So that's why I overdo it a lot of the time.

266
00:19:56,840 --> 00:19:59,080
When I was, oh, we touched on it, social media.

267
00:19:59,080 --> 00:20:04,080
So, you know, if you are that real lifetime testimonials,

268
00:20:05,520 --> 00:20:07,320
I mean, you and I did a podcast on this.

269
00:20:07,320 --> 00:20:09,840
So if you have not seen this, go back to it.

270
00:20:09,840 --> 00:20:12,720
Cause Doreen shares a lot of great tips with this.

271
00:20:12,720 --> 00:20:15,520
And I have some tips on what I experienced too,

272
00:20:15,520 --> 00:20:19,080
but it's being Doreen Forte in her second life.

273
00:20:21,400 --> 00:20:24,080
She also knows the beauty industry, so being from it.

274
00:20:25,080 --> 00:20:26,720
Other things you could do is like,

275
00:20:26,720 --> 00:20:30,640
I love this one where I thought like using hashtag,

276
00:20:30,640 --> 00:20:33,240
they had a promotion like every Wednesday, which I'm like,

277
00:20:33,240 --> 00:20:35,680
okay, but they call it hashtag Wednesday.

278
00:20:35,680 --> 00:20:39,840
And then they would do that weekly promotion or hashtag,

279
00:20:39,840 --> 00:20:44,000
whatever that may be, winter, hair free or whatever it may be.

280
00:20:44,000 --> 00:20:47,000
And then that was the hashtag they consistently used

281
00:20:47,000 --> 00:20:52,080
and then have their clients repost and use that hashtag,

282
00:20:52,080 --> 00:20:53,400
which was really clever, right?

283
00:20:53,400 --> 00:20:55,160
That they caught onto that.

284
00:20:55,160 --> 00:20:56,560
And I think that's like I said,

285
00:20:56,560 --> 00:20:59,680
you and I need to do more social media podcasts

286
00:20:59,680 --> 00:21:01,600
because that's not, we didn't even talk about hashtags

287
00:21:01,600 --> 00:21:03,600
the last time, but that's another one.

288
00:21:03,600 --> 00:21:06,320
Yeah. And that could be promoting just specifically

289
00:21:06,320 --> 00:21:09,960
new clients, Wednesday, waxing Wednesdays

290
00:21:09,960 --> 00:21:11,160
or something like that.

291
00:21:12,640 --> 00:21:16,320
And on that note, I usually picked a time that wasn't busy

292
00:21:17,320 --> 00:21:19,360
because then they try to get in and they can't get in

293
00:21:19,360 --> 00:21:21,480
and they think you're just not going to do it.

294
00:21:21,480 --> 00:21:22,880
So be mindful of that.

295
00:21:22,880 --> 00:21:26,920
Like if you have, that Wednesdays are super busy

296
00:21:26,920 --> 00:21:29,160
most of the time or those peak times in your day,

297
00:21:29,160 --> 00:21:31,480
don't do a promotion on that day.

298
00:21:31,480 --> 00:21:33,160
Like don't do it on a Saturday, for example.

299
00:21:33,160 --> 00:21:34,240
Yeah, pick a different day.

300
00:21:34,240 --> 00:21:35,400
Yeah, exactly.

301
00:21:35,400 --> 00:21:36,240
What else?

302
00:21:36,240 --> 00:21:37,320
Oh, offering products.

303
00:21:37,320 --> 00:21:39,080
I don't think we do enough that in waxing.

304
00:21:39,080 --> 00:21:42,400
We're not thinking about the care, the aftercare.

305
00:21:42,400 --> 00:21:44,280
And you're going to, that's going above and beyond.

306
00:21:44,280 --> 00:21:46,040
It's not just wax them in a way you go.

307
00:21:46,040 --> 00:21:48,960
It's like, and promote, like right now there's,

308
00:21:48,960 --> 00:21:50,000
well it's been for a while,

309
00:21:50,000 --> 00:21:53,120
but the demand of knowing it's gluten-free, vegan,

310
00:21:53,120 --> 00:21:56,600
free from pair bands and preservatives, things like that.

311
00:21:56,600 --> 00:21:59,320
No testing on animals, environmentally friendly

312
00:21:59,320 --> 00:22:00,720
because, because why though?

313
00:22:00,720 --> 00:22:02,880
Don't just say environmentally friendly,

314
00:22:02,880 --> 00:22:05,000
you know, recyclable or whatever it may be.

315
00:22:05,000 --> 00:22:07,520
So make sure you're promoting the products you're using

316
00:22:07,520 --> 00:22:09,720
to why you have those products

317
00:22:09,720 --> 00:22:11,960
and why you've done by the products to you.

318
00:22:11,960 --> 00:22:15,560
But the home care side of it is for best results, right?

319
00:22:15,560 --> 00:22:18,160
And I think that was part of explaining like,

320
00:22:18,160 --> 00:22:19,800
you know, you need to exfoliate,

321
00:22:19,800 --> 00:22:22,120
how to care for your skin so you don't get breakout,

322
00:22:22,120 --> 00:22:24,280
ingrown hair, why do you get ingrown hairs?

323
00:22:24,280 --> 00:22:27,680
And I used to do a whole demonstration with my hands.

324
00:22:29,680 --> 00:22:31,040
You talk a lot with your hands.

325
00:22:31,040 --> 00:22:33,760
Clients, they just say, oh, I'm just, you know, yeah.

326
00:22:33,760 --> 00:22:36,480
I get, I don't like to do it because last time,

327
00:22:36,480 --> 00:22:37,680
especially for like Brazilian,

328
00:22:37,680 --> 00:22:39,120
if I'm waxing somebody's legs

329
00:22:39,120 --> 00:22:40,440
and we'd start talking about Brazilian,

330
00:22:40,440 --> 00:22:42,240
they're like, oh no, I don't like to do it

331
00:22:42,240 --> 00:22:43,560
because I got a lot of ingrowns.

332
00:22:43,560 --> 00:22:45,680
Okay, well, let's talk about why.

333
00:22:45,680 --> 00:22:49,080
And then that leads into a, you're showing your knowledge,

334
00:22:49,080 --> 00:22:50,280
you're building that trust

335
00:22:50,280 --> 00:22:53,320
and you're potentially getting a new service from that client.

336
00:22:53,320 --> 00:22:54,600
Exactly, yeah.

337
00:22:54,600 --> 00:22:56,040
Or they were for someone else like,

338
00:22:56,040 --> 00:22:57,640
oh, you should see her, like, she's amazing.

339
00:22:57,640 --> 00:22:59,280
I haven't had it done yet, but I'm gonna see her.

340
00:22:59,280 --> 00:23:00,560
What if I ever did?

341
00:23:00,560 --> 00:23:03,120
They may never do a Brazilian with you.

342
00:23:03,120 --> 00:23:05,560
Not everybody has that done, right?

343
00:23:05,560 --> 00:23:07,720
That's because they're people.

344
00:23:07,720 --> 00:23:09,160
Yeah, yeah.

345
00:23:09,160 --> 00:23:10,360
You know, things should be saying that.

346
00:23:10,360 --> 00:23:11,920
People are like, oh, it's better.

347
00:23:11,920 --> 00:23:13,960
I don't believe that.

348
00:23:13,960 --> 00:23:15,880
I do not believe that for one minute.

349
00:23:17,640 --> 00:23:20,600
Some people have a higher pain tolerance than others.

350
00:23:20,600 --> 00:23:23,960
And I've always told my parents and my clients,

351
00:23:23,960 --> 00:23:27,000
this is really painful, but I'm gonna be efficient

352
00:23:27,000 --> 00:23:28,720
and I'm gonna be quick for you.

353
00:23:30,240 --> 00:23:32,560
Like some people say, I'm a baby,

354
00:23:32,560 --> 00:23:33,840
and it hurts.

355
00:23:33,840 --> 00:23:36,000
Well, I think too, everybody's,

356
00:23:36,000 --> 00:23:38,760
their is different, right?

357
00:23:38,760 --> 00:23:41,240
So, you know, there's a few things.

358
00:23:41,240 --> 00:23:42,080
Absolutely.

359
00:23:42,080 --> 00:23:45,880
A unique thing that has been popping up for the last,

360
00:23:45,880 --> 00:23:47,000
I don't know how long it's been,

361
00:23:47,000 --> 00:23:50,280
I've been noticing these ads a year, maybe, I don't know,

362
00:23:50,280 --> 00:23:55,280
but it's doing treatment for Brazilian clients

363
00:23:55,280 --> 00:23:57,840
in-help, in your treatment room.

364
00:23:57,840 --> 00:24:00,000
So I wanna give you an example of one,

365
00:24:00,000 --> 00:24:04,600
12 skincare lines, actually, in their Baird & Wax.

366
00:24:04,600 --> 00:24:08,280
So they've combined their Baird & Wax treatments, right?

367
00:24:08,280 --> 00:24:09,880
But they have skincare lines.

368
00:24:09,880 --> 00:24:14,520
So they're doing basically, it's called a cleanse facial

369
00:24:14,520 --> 00:24:16,640
for the Brazilian clients, right?

370
00:24:16,640 --> 00:24:18,520
So I just wanna tell you step by step,

371
00:24:18,520 --> 00:24:21,360
there are six, eight products that they use.

372
00:24:22,240 --> 00:24:23,560
So they start with the cleanse.

373
00:24:23,560 --> 00:24:26,920
So this is you with gloves on with your client.

374
00:24:26,920 --> 00:24:27,960
This is what you're gonna do,

375
00:24:27,960 --> 00:24:30,240
with like a facial treatment.

376
00:24:30,240 --> 00:24:33,840
Apply one pump of green, clean body wash,

377
00:24:33,840 --> 00:24:36,240
and you're gonna moisten your gloves and the cleanse,

378
00:24:36,240 --> 00:24:39,280
and you're gonna wash it all and remove with your sponges

379
00:24:39,280 --> 00:24:41,560
or your gauze that you can throw out.

380
00:24:41,560 --> 00:24:42,400
Then you-

381
00:24:42,400 --> 00:24:45,320
I'm gonna add here that you're not gonna go

382
00:24:45,320 --> 00:24:47,280
to the inner labia, correct?

383
00:24:47,280 --> 00:24:48,120
You're just saying-

384
00:24:48,120 --> 00:24:50,840
The hair is, yeah, where the hair is.

385
00:24:50,840 --> 00:24:51,680
Yeah, you don't need to go-

386
00:24:51,680 --> 00:24:52,760
You don't need to get that stuff.

387
00:24:52,760 --> 00:24:55,120
Correct, you don't need to go right into the vagina area,

388
00:24:55,120 --> 00:24:55,960
right?

389
00:24:55,960 --> 00:24:56,880
You don't wanna go up into the opening

390
00:24:56,880 --> 00:24:58,000
but that's not good.

391
00:24:58,000 --> 00:24:59,360
It's just a thing to where you would normally-

392
00:24:59,360 --> 00:25:00,920
You're gonna leave the opening.

393
00:25:00,920 --> 00:25:02,400
Yeah, leave the opening alone.

394
00:25:02,400 --> 00:25:03,240
Yeah.

395
00:25:03,240 --> 00:25:04,720
You're gonna leave the opening alone.

396
00:25:04,720 --> 00:25:06,800
And then you go into refine,

397
00:25:06,800 --> 00:25:08,200
this is like their facial step.

398
00:25:08,200 --> 00:25:10,520
So cleanse, refine, nourish, and finish.

399
00:25:10,520 --> 00:25:14,160
So if you're a QOL customer or service provider,

400
00:25:14,160 --> 00:25:15,120
you know these steps.

401
00:25:15,120 --> 00:25:18,320
So if you're doing waxing, you'll understand that.

402
00:25:18,320 --> 00:25:19,440
If you're new to this,

403
00:25:19,440 --> 00:25:22,960
the next step is you use the enzyme peel

404
00:25:22,960 --> 00:25:24,800
with their power scrub, a little bit of water,

405
00:25:24,800 --> 00:25:26,160
you mix it together.

406
00:25:26,160 --> 00:25:28,600
And with your hand, or you could use a brush,

407
00:25:28,600 --> 00:25:29,640
you don't have to use your hands.

408
00:25:29,640 --> 00:25:32,120
Again, sometimes people, depending on your client,

409
00:25:32,120 --> 00:25:33,760
don't want you touching in that area

410
00:25:33,760 --> 00:25:35,280
other than when you wax.

411
00:25:35,280 --> 00:25:36,120
But some don't care.

412
00:25:36,120 --> 00:25:37,240
Otherwise you use the brush

413
00:25:37,240 --> 00:25:40,440
and you gently scrub focusing on the ingrown, right?

414
00:25:40,440 --> 00:25:42,000
Or the congested area.

415
00:25:42,000 --> 00:25:44,640
That's the whole point of the treatment.

416
00:25:44,640 --> 00:25:47,800
You let it sit for five minutes, you can even steam.

417
00:25:47,800 --> 00:25:50,920
Or place a hot towel, hot wet towel on the area.

418
00:25:50,920 --> 00:25:53,040
And then you remove with your sponges,

419
00:25:53,040 --> 00:25:54,840
then you extract ingrown.

420
00:25:54,840 --> 00:25:57,080
Now ingrown, funny thing is is that

421
00:25:58,120 --> 00:26:00,400
if I extract any ingrown,

422
00:26:00,400 --> 00:26:02,960
I never pulled them out if they were still attached.

423
00:26:02,960 --> 00:26:04,280
And this is why.

424
00:26:04,280 --> 00:26:07,480
Because the skin has that barrier on top,

425
00:26:07,480 --> 00:26:09,000
it will close over again.

426
00:26:10,120 --> 00:26:11,880
And then the hair will get stuck again.

427
00:26:11,880 --> 00:26:13,800
So I tell them, I'm gonna leave it out,

428
00:26:13,800 --> 00:26:18,000
I'm gonna cut a bit short, wait a week till it's all healed.

429
00:26:18,000 --> 00:26:19,880
And if you need to pull it out, pull it out.

430
00:26:19,880 --> 00:26:21,720
Tweezing and waxing is the same idea.

431
00:26:21,720 --> 00:26:23,400
You're still pulling up hair, right?

432
00:26:23,400 --> 00:26:25,640
So it asks them to wait on it if you could.

433
00:26:25,640 --> 00:26:28,440
And then the lavender lotion with cotton

434
00:26:28,440 --> 00:26:30,680
and you wipe the extracted area.

435
00:26:30,680 --> 00:26:33,960
So wherever you went in to loosen up the ingrowns

436
00:26:33,960 --> 00:26:36,680
and sometimes it'll actually fall right out as well.

437
00:26:37,680 --> 00:26:40,240
Then your nourishment is going to be three to five drops

438
00:26:40,240 --> 00:26:43,480
of your post wax essential oil and you leave it on.

439
00:26:43,480 --> 00:26:46,960
Then you apply a thin layer of detox clay mask

440
00:26:46,960 --> 00:26:49,240
and you leave that for 10 minutes.

441
00:26:49,240 --> 00:26:50,880
Then you remove it.

442
00:26:50,880 --> 00:26:53,280
And then the finishing is there are three to five drops

443
00:26:53,280 --> 00:26:55,400
of their post wax essential oil,

444
00:26:55,400 --> 00:26:57,080
followed with the blemish control

445
00:26:57,080 --> 00:26:58,960
and the post wax soothing cream.

446
00:27:00,240 --> 00:27:02,560
If doing this at the time of waxing,

447
00:27:02,560 --> 00:27:06,640
replace exfoliation step with the wax

448
00:27:06,640 --> 00:27:08,400
and then finish at the end.

449
00:27:09,320 --> 00:27:12,600
So you could offer this if your clients have a breakout,

450
00:27:12,600 --> 00:27:15,080
if they're having a lot of ingrown issues,

451
00:27:15,080 --> 00:27:17,160
then offer them a treatment, not for free.

452
00:27:17,160 --> 00:27:18,920
It's like a facial, right?

453
00:27:18,920 --> 00:27:20,480
But for the vagina area.

454
00:27:20,480 --> 00:27:24,840
And you wanna make sure that you try to get the whole area.

455
00:27:24,840 --> 00:27:27,040
And then these people you really need to help them understand

456
00:27:27,040 --> 00:27:29,920
how important it is of their home care as well.

457
00:27:29,920 --> 00:27:32,920
Some people are gonna be prone to ingrown hairs.

458
00:27:32,920 --> 00:27:35,120
It's also can be genetic with curly hairs

459
00:27:35,120 --> 00:27:36,120
and stuff like that, right?

460
00:27:36,120 --> 00:27:40,440
So it's partly can be depending on where they're from

461
00:27:40,440 --> 00:27:43,240
because sometimes the hairs are so tight and curly

462
00:27:43,240 --> 00:27:44,680
they don't come through the skin, right?

463
00:27:44,680 --> 00:27:46,600
And that's even down the leg.

464
00:27:46,600 --> 00:27:50,760
But yeah, so that's what 12 has 12 baritone if you wish

465
00:27:50,760 --> 00:27:51,680
is credential cleanse.

466
00:27:51,680 --> 00:27:52,600
If you have more questions,

467
00:27:52,600 --> 00:27:55,360
feel free to contact me directly on it.

468
00:27:55,360 --> 00:27:56,880
Cause I can, I can.

469
00:27:56,880 --> 00:27:59,720
They have it on their blog,

470
00:27:59,720 --> 00:28:03,160
the treatment and like a description and stuff.

471
00:28:03,160 --> 00:28:06,480
So I can link it in the show notes.

472
00:28:06,480 --> 00:28:09,600
So if somebody wants to refer to and like reread.

473
00:28:09,600 --> 00:28:10,880
And lose it.

474
00:28:10,880 --> 00:28:12,440
Yeah, that's a great idea.

475
00:28:12,440 --> 00:28:13,280
Yeah.

476
00:28:13,280 --> 00:28:14,480
But this is out there everywhere.

477
00:28:14,480 --> 00:28:16,720
It's like, this is the latest treatment

478
00:28:16,720 --> 00:28:18,520
that's being done for the area.

479
00:28:18,520 --> 00:28:20,040
And it's like, I think it's great

480
00:28:20,040 --> 00:28:22,480
that people are talking out loud

481
00:28:22,480 --> 00:28:24,880
and sitting the private part, right?

482
00:28:24,880 --> 00:28:26,680
They're not calling it a vagina facial.

483
00:28:26,680 --> 00:28:28,440
They're coming up with some unique names

484
00:28:28,440 --> 00:28:30,840
because there are people who will be offended by that.

485
00:28:30,840 --> 00:28:31,960
And you can't help us.

486
00:28:31,960 --> 00:28:34,880
So we find the neutral ground if you wish,

487
00:28:34,880 --> 00:28:38,080
but be direct to the client what you'll be doing with them

488
00:28:38,080 --> 00:28:39,920
so they understand the treatment.

489
00:28:39,920 --> 00:28:41,080
And you need to be comfortable.

490
00:28:41,080 --> 00:28:42,080
If you're doing Brazilian,

491
00:28:42,080 --> 00:28:43,840
but you need to be comfortable doing it

492
00:28:43,840 --> 00:28:45,960
and being in the area or don't do it

493
00:28:45,960 --> 00:28:48,360
because if you're uncomfortable at the professional,

494
00:28:48,360 --> 00:28:50,040
your clients can be very uncomfortable.

495
00:28:50,040 --> 00:28:51,640
They're gonna sense that for sure.

496
00:28:51,640 --> 00:28:52,840
Yeah, for sure.

497
00:28:52,840 --> 00:28:55,600
You can just say that it's like a treatment

498
00:28:55,600 --> 00:28:56,880
and ingrown hair treatment.

499
00:28:56,880 --> 00:29:00,280
Cause really that, that is what it helps with.

500
00:29:00,280 --> 00:29:01,520
It can be preventative.

501
00:29:01,520 --> 00:29:03,920
Like maybe it's, you know, like that could be something,

502
00:29:03,920 --> 00:29:06,120
but if they're definitely having issues,

503
00:29:06,120 --> 00:29:08,600
this will set them and you can do it weekly.

504
00:29:08,600 --> 00:29:10,960
They could come in just for that if you wanted

505
00:29:10,960 --> 00:29:13,920
to help with those ingrowns and send them home

506
00:29:13,920 --> 00:29:15,600
with the steps to do at home.

507
00:29:15,600 --> 00:29:18,320
Cause all of it, they can almost do at home as well,

508
00:29:18,320 --> 00:29:20,880
but you can assist them with the ingrown side of it, right?

509
00:29:20,880 --> 00:29:23,280
And then that maintenance at home will be crucial.

510
00:29:23,280 --> 00:29:25,400
Cause that's the most uncomfortable thing

511
00:29:25,400 --> 00:29:27,320
is when you start having ingrowns,

512
00:29:27,320 --> 00:29:28,640
what do you do next, right?

513
00:29:28,640 --> 00:29:31,200
It's just not comfortable, right?

514
00:29:31,200 --> 00:29:34,440
I love it, but that's just me being weird.

515
00:29:34,440 --> 00:29:35,840
Every time I get an ingrown hair,

516
00:29:35,840 --> 00:29:38,400
oh my gosh, it's like Christmas comes early.

517
00:29:38,400 --> 00:29:41,520
I'm in the car popping my ingrown leg hair.

518
00:29:41,520 --> 00:29:43,400
Well, it almost turns into like a black head, right?

519
00:29:43,400 --> 00:29:44,240
A common one.

520
00:29:44,240 --> 00:29:46,200
It does, and then it's, I love it.

521
00:29:46,200 --> 00:29:48,280
Yeah, so that's the extraction side, right?

522
00:29:48,280 --> 00:29:49,880
Like the same girls, right?

523
00:29:49,880 --> 00:29:50,720
Yeah.

524
00:29:50,720 --> 00:29:52,760
Yes, I'm doing my ingrown leg extraction in the car.

525
00:29:52,760 --> 00:29:53,720
Do not do that.

526
00:29:55,160 --> 00:29:56,440
That's language for my kids.

527
00:29:56,440 --> 00:29:57,640
You're pulled over, right?

528
00:29:58,920 --> 00:29:59,760
But I know what you mean.

529
00:29:59,760 --> 00:30:03,680
Yes, I, oh, that one looks, I'm going to get that for you.

530
00:30:03,680 --> 00:30:04,680
Yes.

531
00:30:04,680 --> 00:30:06,240
The other thing I want to touch on,

532
00:30:06,240 --> 00:30:09,280
and this is probably because I'm also an electrologist,

533
00:30:09,280 --> 00:30:12,120
so I've done electrolysis for many, many years,

534
00:30:12,120 --> 00:30:14,800
is people that have PCOS,

535
00:30:14,800 --> 00:30:19,200
so polycystic ovary syndrome, right?

536
00:30:19,200 --> 00:30:22,120
You want to consider facial,

537
00:30:22,120 --> 00:30:25,240
or call it the hormone areas of the body, right?

538
00:30:25,240 --> 00:30:27,200
Influenced by hair.

539
00:30:27,200 --> 00:30:30,720
The latest data on this is 1.4 million

540
00:30:30,720 --> 00:30:32,520
are affected by this in Canada.

541
00:30:32,520 --> 00:30:36,520
And in the States, it's about 5 million people.

542
00:30:36,520 --> 00:30:39,520
Can you tell us a little bit more about what it is?

543
00:30:39,520 --> 00:30:41,520
Yeah, so it's a hormonal disorder

544
00:30:41,520 --> 00:30:44,520
that impacts the ovaries, basically.

545
00:30:44,520 --> 00:30:47,520
And the side effects include irregular periods, acne,

546
00:30:47,520 --> 00:30:50,520
can be obesity, excessive hair growth,

547
00:30:50,520 --> 00:30:53,520
because the testosterone, they have the male hormones

548
00:30:53,520 --> 00:30:55,520
that kind of overtake,

549
00:30:55,520 --> 00:30:58,520
because the female hormones are not balanced anymore.

550
00:30:58,520 --> 00:31:01,520
So they basically have a lot of male hormones.

551
00:31:01,520 --> 00:31:03,520
And if it's really, really bad,

552
00:31:03,520 --> 00:31:05,520
then that next step can be affected

553
00:31:05,520 --> 00:31:08,520
into another level called herestitism.

554
00:31:08,520 --> 00:31:10,520
And it just becomes where, you know,

555
00:31:10,520 --> 00:31:12,520
they're growing hair everywhere.

556
00:31:12,520 --> 00:31:13,520
It's rare.

557
00:31:13,520 --> 00:31:15,520
I hope that I had that, because I'm so hairy.

558
00:31:15,520 --> 00:31:17,520
Yeah, well, it's out there.

559
00:31:17,520 --> 00:31:20,520
But yeah, typically, the hair is very coarse

560
00:31:20,520 --> 00:31:24,520
and gets stronger, pops up on the face, the chest, the back.

561
00:31:24,520 --> 00:31:26,520
Like, it's very different for everyone.

562
00:31:26,520 --> 00:31:28,520
But the big thing is that younger and younger people

563
00:31:28,520 --> 00:31:30,520
that's affecting,

564
00:31:30,520 --> 00:31:33,520
they're still studying to why this is increasing in the world.

565
00:31:33,520 --> 00:31:35,520
Actually, it's not just North America.

566
00:31:35,520 --> 00:31:37,520
It's actually everywhere.

567
00:31:37,520 --> 00:31:40,520
Genetics is partly it as well, for sure.

568
00:31:40,520 --> 00:31:42,520
A lot of people are undiagnosed.

569
00:31:42,520 --> 00:31:46,520
I think they figure about 70% in the world are undiagnosed.

570
00:31:46,520 --> 00:31:49,520
Right now, the latest things that I read about it.

571
00:31:49,520 --> 00:31:51,520
I have a question then.

572
00:31:51,520 --> 00:31:54,520
So how are you supposed to know your client has this?

573
00:31:54,520 --> 00:31:57,520
Well, hopefully, through your consultation and your forms,

574
00:31:57,520 --> 00:31:59,520
that they're telling you they have it.

575
00:31:59,520 --> 00:32:03,520
So when they say, I think I have it, you need to, I've had this.

576
00:32:03,520 --> 00:32:05,520
I think I have it.

577
00:32:05,520 --> 00:32:06,520
I have PCOS.

578
00:32:06,520 --> 00:32:10,520
Okay, so you think you do have, you had a professional diagnosis yet?

579
00:32:10,520 --> 00:32:11,520
No.

580
00:32:11,520 --> 00:32:12,520
Okay, so what's going on?

581
00:32:12,520 --> 00:32:13,520
Tell me.

582
00:32:13,520 --> 00:32:17,520
And they'll tell you, well, I've noticed increased hair on my face area,

583
00:32:17,520 --> 00:32:19,520
usually in the chest, it's not up in here.

584
00:32:19,520 --> 00:32:24,520
It can be, but like up on the pectoralis muscle, like a man,

585
00:32:24,520 --> 00:32:27,520
think of a man, but usually it starts in the middle of the breast area.

586
00:32:27,520 --> 00:32:30,520
Think of the sternum area, it starts in there.

587
00:32:30,520 --> 00:32:36,520
They'll get it around their breast area, the aureola around there sometime.

588
00:32:36,520 --> 00:32:38,520
The tummy line increases.

589
00:32:38,520 --> 00:32:42,520
Beking is hard to judge because there's some people who have long,

590
00:32:42,520 --> 00:32:45,520
wide bikini lines and they don't have any issues with hair.

591
00:32:45,520 --> 00:32:47,520
They can't do that.

592
00:32:47,520 --> 00:32:50,520
They can't say that that's what they have when they don't have anything on

593
00:32:50,520 --> 00:32:53,520
their face, but either face is a big indication.

594
00:32:53,520 --> 00:32:58,520
And then again, on the torso part of the body would be an indication.

595
00:32:58,520 --> 00:33:00,520
So I'm going to play devil's advocate here.

596
00:33:00,520 --> 00:33:01,520
Sure.

597
00:33:01,520 --> 00:33:05,520
Is this something that you have, because you know, depending on the type of

598
00:33:05,520 --> 00:33:08,520
consultation form, like they usually lists out certain conditions.

599
00:33:08,520 --> 00:33:12,520
Is this listed out as a condition on your form?

600
00:33:12,520 --> 00:33:16,520
And this is why I'm thinking, let me go through this whole thought,

601
00:33:16,520 --> 00:33:20,520
because what if somebody doesn't know they have it,

602
00:33:20,520 --> 00:33:23,520
and they don't know what it is, and they don't know that they have it,

603
00:33:23,520 --> 00:33:28,520
then recommend you add, like if you visually see that there's an unusual

604
00:33:28,520 --> 00:33:33,520
amount of hair, would you ask, has your hair growth changed lately?

605
00:33:33,520 --> 00:33:35,520
Something like that.

606
00:33:35,520 --> 00:33:36,520
Yes.

607
00:33:36,520 --> 00:33:39,520
I actually had quite a bit of that because usually they're going to come in

608
00:33:39,520 --> 00:33:41,520
and say, just can you remove this facial hair?

609
00:33:41,520 --> 00:33:42,520
Right.

610
00:33:42,520 --> 00:33:43,520
Right.

611
00:33:43,520 --> 00:33:44,520
So I'd say, oh, okay.

612
00:33:44,520 --> 00:33:46,520
I said, what have you been noticing?

613
00:33:46,520 --> 00:33:50,520
How long have you been dealing with this?

614
00:33:50,520 --> 00:33:52,520
Has it increased in the last year?

615
00:33:52,520 --> 00:33:54,520
Have you seen your doctor yet?

616
00:33:54,520 --> 00:33:57,520
You need to ask the questions because it's not to scare them and say,

617
00:33:57,520 --> 00:34:01,520
you know, it could be, just keep in mind, I remember I had one young, young,

618
00:34:01,520 --> 00:34:05,520
young girl, she was only 16, 15 at the time.

619
00:34:05,520 --> 00:34:10,520
And her mom was having electrolysis from me, and then I want you to do my

620
00:34:10,520 --> 00:34:11,520
daughter.

621
00:34:11,520 --> 00:34:12,520
Okay.

622
00:34:12,520 --> 00:34:14,520
Her mom didn't say anything.

623
00:34:14,520 --> 00:34:17,520
She just said she's very cautious, conscious of her facial hair.

624
00:34:17,520 --> 00:34:20,520
When I saw her, you could see it on her cheek.

625
00:34:20,520 --> 00:34:25,520
They were like, at least a quarter of an inch.

626
00:34:25,520 --> 00:34:26,520
Right.

627
00:34:26,520 --> 00:34:27,520
They weren't peach fuzz.

628
00:34:27,520 --> 00:34:30,520
So I knew by seeing it that there's something going on.

629
00:34:30,520 --> 00:34:32,520
You can't diagnose, but you can definitely make suggestions.

630
00:34:32,520 --> 00:34:35,520
I said, you know, I really think you should get her to the doctor.

631
00:34:35,520 --> 00:34:39,520
And I just told her, it's the only reason it's because you're young and you

632
00:34:39,520 --> 00:34:42,520
can catch it sooner and they can help you with that.

633
00:34:42,520 --> 00:34:44,520
Right.

634
00:34:44,520 --> 00:34:47,520
Especially if they diagnose you with PCOS, you're going to have to see an

635
00:34:47,520 --> 00:34:48,520
endocrinologist.

636
00:34:48,520 --> 00:34:51,520
And depending where you live, that can be a year or two wait.

637
00:34:51,520 --> 00:34:52,520
Yeah.

638
00:34:52,520 --> 00:34:53,520
Time, right?

639
00:34:53,520 --> 00:34:57,520
So a lot of times they'll send you to the dermatologist side first,

640
00:34:57,520 --> 00:35:00,520
because typically you have acne as well.

641
00:35:00,520 --> 00:35:03,520
You start having an acne because of the hormones.

642
00:35:03,520 --> 00:35:04,520
Right.

643
00:35:04,520 --> 00:35:07,520
Or sometimes it starts with acne and next thing you start seeing is the

644
00:35:07,520 --> 00:35:08,520
hair.

645
00:35:08,520 --> 00:35:09,520
It's very different for her.

646
00:35:09,520 --> 00:35:12,520
Yeah.

647
00:35:12,520 --> 00:35:15,520
It's going to be a bit though and then to bring it to your client's

648
00:35:15,520 --> 00:35:17,520
attention, you might not know what it is.

649
00:35:17,520 --> 00:35:21,520
In this day and age, I just have, have you been recently diagnosed with

650
00:35:21,520 --> 00:35:23,520
or have you been diagnosed with?

651
00:35:23,520 --> 00:35:25,520
Put it on your, put it on your consultation form.

652
00:35:25,520 --> 00:35:26,520
Yeah.

653
00:35:26,520 --> 00:35:27,520
Absolutely.

654
00:35:27,520 --> 00:35:28,520
I think it's important.

655
00:35:28,520 --> 00:35:31,520
And that's why it's important every year to revisit that consultation

656
00:35:31,520 --> 00:35:34,520
form with your clients, especially if they're regulars and get to know them.

657
00:35:34,520 --> 00:35:36,520
They kind of, we both forget, right?

658
00:35:36,520 --> 00:35:39,520
As a service provider and the client themselves, they kind of forget about

659
00:35:39,520 --> 00:35:40,520
this stuff.

660
00:35:40,520 --> 00:35:42,520
So everyone's casualty, hey, how's everything health wise?

661
00:35:42,520 --> 00:35:43,520
Are you doing well?

662
00:35:43,520 --> 00:35:45,520
Like, is there anything I need to know about?

663
00:35:45,520 --> 00:35:47,520
And that's it, right?

664
00:35:47,520 --> 00:35:48,520
Yeah.

665
00:35:48,520 --> 00:35:49,520
Perfect.

666
00:35:49,520 --> 00:35:51,520
But the other thing is, you know, they, the, when they're doing

667
00:35:51,520 --> 00:35:54,520
treatments, you want to make sure you're asking them because people

668
00:35:54,520 --> 00:35:55,520
bounce around.

669
00:35:55,520 --> 00:35:58,520
If they're your first time client or any client that you have, make sure

670
00:35:58,520 --> 00:36:00,520
they understand that they should not be, you know,

671
00:36:00,520 --> 00:36:02,520
they should not be, they should not be.

672
00:36:02,520 --> 00:36:06,520
If they're your first time client or any client that you have, make sure they

673
00:36:06,520 --> 00:36:09,520
understand that they should not be mixing this waxing with electrolysis

674
00:36:09,520 --> 00:36:10,520
and lasers.

675
00:36:10,520 --> 00:36:11,520
Pick one.

676
00:36:11,520 --> 00:36:13,520
And you got to stick with it.

677
00:36:13,520 --> 00:36:16,520
You don't want to be mixing it back and forth because it's going to

678
00:36:16,520 --> 00:36:17,520
affect your skin.

679
00:36:17,520 --> 00:36:20,520
So it's important that you help them understand that, including if they're

680
00:36:20,520 --> 00:36:26,520
getting into any treatment, you know, with AJs or BHAs or whatever it may be,

681
00:36:26,520 --> 00:36:30,520
chemical peels and that, make sure that you know what's going on with them.

682
00:36:30,520 --> 00:36:34,520
And then if they've done any hair removal creams, sometimes they'll try

683
00:36:34,520 --> 00:36:36,520
those creams and they'll desensitize the skin.

684
00:36:36,520 --> 00:36:37,520
Now you're waxing.

685
00:36:37,520 --> 00:36:38,520
That's the problem.

686
00:36:38,520 --> 00:36:42,520
Because maybe they want to have laser and then they can see you a week later

687
00:36:42,520 --> 00:36:44,520
because it's coming back already.

688
00:36:44,520 --> 00:36:47,520
You want to make sure that you're covering what other treatments have you

689
00:36:47,520 --> 00:36:50,520
had in the last X amount of time, right?

690
00:36:50,520 --> 00:36:55,520
First time waxing person, if you know this is the case, their skin is going to

691
00:36:55,520 --> 00:36:56,520
be sensitive and they can react.

692
00:36:56,520 --> 00:36:58,520
They can have a big breakout.

693
00:36:58,520 --> 00:37:02,520
So maybe offer a patch test, like a small little area, be done on the side.

694
00:37:02,520 --> 00:37:04,520
Let's just see how you're doing.

695
00:37:04,520 --> 00:37:07,520
And maybe that's in your consultation at the time of booking, right?

696
00:37:07,520 --> 00:37:08,520
Come on in.

697
00:37:08,520 --> 00:37:09,520
Let's do a consult.

698
00:37:09,520 --> 00:37:10,520
Let's see what we can do for you.

699
00:37:10,520 --> 00:37:13,520
I always do this first so that I know.

700
00:37:13,520 --> 00:37:15,520
And if you see, you can go ahead and wax.

701
00:37:15,520 --> 00:37:20,520
But if not, then at least, and this is more about facial hair than anything

702
00:37:20,520 --> 00:37:24,520
I'm referring to, but it still means your sensitive everywhere, right?

703
00:37:24,520 --> 00:37:27,520
That might not be possible if you have somebody doing your bookings for you.

704
00:37:27,520 --> 00:37:31,520
So it's always good to make pop that during your console.

705
00:37:31,520 --> 00:37:32,520
Like this could happen.

706
00:37:32,520 --> 00:37:36,520
Do you want to just do a patch test today or I don't know, however.

707
00:37:36,520 --> 00:37:37,520
Hmm.

708
00:37:37,520 --> 00:37:38,520
Always.

709
00:37:38,520 --> 00:37:40,520
So consultation, whether it's done by phone.

710
00:37:40,520 --> 00:37:41,520
Yeah.

711
00:37:41,520 --> 00:37:44,520
Then confirmed when they come in the treatment room with you or your

712
00:37:44,520 --> 00:37:45,520
consultation area.

713
00:37:45,520 --> 00:37:48,520
Always, always prepare them for it.

714
00:37:48,520 --> 00:37:49,520
Exactly.

715
00:37:49,520 --> 00:37:50,520
For sure.

716
00:37:50,520 --> 00:37:52,520
Cause they need to sign on it, right?

717
00:37:52,520 --> 00:37:55,520
And then typically their skin is on the oilier side.

718
00:37:55,520 --> 00:37:57,520
So that's one of the things.

719
00:37:57,520 --> 00:38:00,520
Be mindful of how it could react because we know waxing stimulates.

720
00:38:00,520 --> 00:38:04,520
So if they're acne, it's going to stimulate, but we can't whack people

721
00:38:04,520 --> 00:38:06,520
with breakout area.

722
00:38:06,520 --> 00:38:10,520
But you do want to start helping them with their skin care if you can.

723
00:38:10,520 --> 00:38:13,520
So if you're, if you're only doing waxing, you don't know enough about

724
00:38:13,520 --> 00:38:14,520
skincare.

725
00:38:14,520 --> 00:38:15,520
Reach out.

726
00:38:15,520 --> 00:38:19,520
Even to us, if you'd like, or to someone that can help, maybe you can

727
00:38:19,520 --> 00:38:23,520
cross promote with someone that can help them with their skincare.

728
00:38:23,520 --> 00:38:27,520
So it's essential that they, that the client come first and what's best,

729
00:38:27,520 --> 00:38:30,520
best to serve them, but really an exfoliation should be done.

730
00:38:30,520 --> 00:38:34,520
And then moisturizer, but I'd say probably two to three times a week

731
00:38:34,520 --> 00:38:39,520
just to make sure that the dead skin's not getting built up and the skin

732
00:38:39,520 --> 00:38:40,520
being cleaned.

733
00:38:40,520 --> 00:38:44,520
And especially if they can, I'd recommend the night before the

734
00:38:44,520 --> 00:38:49,520
service or the day of like in the morning to do a light exfoliation.

735
00:38:49,520 --> 00:38:50,520
Not a strong one.

736
00:38:50,520 --> 00:38:52,520
I'm talking just like a manual.

737
00:38:52,520 --> 00:38:55,520
You know, you can have a little bit of a light exfoliation and that's

738
00:38:55,520 --> 00:38:56,520
what makes it so much easier.

739
00:38:56,520 --> 00:39:01,520
Because it's not, it's like a, it's like a, it's like a, it's like a

740
00:39:01,520 --> 00:39:02,520
little bit of a glow.

741
00:39:02,520 --> 00:39:04,520
That can be part of like the products you retail.

742
00:39:04,520 --> 00:39:06,520
So if you are not trained.

743
00:39:06,520 --> 00:39:07,520
To facials.

744
00:39:07,520 --> 00:39:11,520
If you are, you know, whatever your local supplier is where you get your

745
00:39:11,520 --> 00:39:13,520
wax products, if you're a beauty cult, but.

746
00:39:13,520 --> 00:39:18,520
Wherever it is.

747
00:39:18,520 --> 00:39:21,520
You can ask them, like what products do they carry?

748
00:39:21,520 --> 00:39:23,520
Like a therapist or something like that.

749
00:39:23,520 --> 00:39:25,520
Your retail products.

750
00:39:25,520 --> 00:39:27,520
And you should be trained on the products that you carry.

751
00:39:27,520 --> 00:39:29,520
And so that would be how you recommend it.

752
00:39:29,520 --> 00:39:33,520
Right. Cause it's a lot of information to, to be able to weave into

753
00:39:33,520 --> 00:39:38,520
your self and your services when you're, you're not a skin care tech.

754
00:39:38,520 --> 00:39:39,520
Absolutely.

755
00:39:39,520 --> 00:39:40,520
Yeah.

756
00:39:40,520 --> 00:39:41,520
That's a whole other.

757
00:39:41,520 --> 00:39:42,520
Yeah.

758
00:39:42,520 --> 00:39:43,520
Wax.

759
00:39:43,520 --> 00:39:44,520
Yes.

760
00:39:44,520 --> 00:39:47,520
Speaking of that, really the more work you put into your consultation,

761
00:39:47,520 --> 00:39:51,520
the more you can get the results.

762
00:39:51,520 --> 00:39:55,520
It will come in very handy because that will help you with those results,

763
00:39:55,520 --> 00:39:58,520
recommendations, expectation for you and your client.

764
00:39:58,520 --> 00:40:01,520
Then you've already, you can figure out what's going on.

765
00:40:01,520 --> 00:40:02,520
Right.

766
00:40:02,520 --> 00:40:04,520
What type of hair you're treating.

767
00:40:04,520 --> 00:40:06,520
What's the appropriate wax you're using.

768
00:40:06,520 --> 00:40:08,520
You know, if they have this type of skin.

769
00:40:08,520 --> 00:40:10,520
And they're censored on the face.

770
00:40:10,520 --> 00:40:12,520
I wouldn't be doing strip wax.

771
00:40:12,520 --> 00:40:13,520
On their face.

772
00:40:13,520 --> 00:40:14,520
Right.

773
00:40:14,520 --> 00:40:17,520
And that's the best because it's going to adhere to the hair,

774
00:40:17,520 --> 00:40:20,520
not so much the skin, probably less common to their skin.

775
00:40:20,520 --> 00:40:21,520
Less breakout that way.

776
00:40:21,520 --> 00:40:24,520
And it'll feel better because they are more sensitive.

777
00:40:24,520 --> 00:40:26,520
They're just a lot more sensitive in themselves.

778
00:40:26,520 --> 00:40:30,520
So, and then on that aspect too, be mindful of.

779
00:40:30,520 --> 00:40:33,520
If they have any kind of acne, even a breakout,

780
00:40:33,520 --> 00:40:36,520
I won't even call it acne, find out about the medications.

781
00:40:36,520 --> 00:40:37,520
That's near consultation.

782
00:40:37,520 --> 00:40:42,520
Cause they could be on an acne medication when they don't even have acne.

783
00:40:42,520 --> 00:40:43,520
Right.

784
00:40:43,520 --> 00:40:44,520
And we know what thins the skin.

785
00:40:44,520 --> 00:40:46,520
So you cannot be waxing them.

786
00:40:46,520 --> 00:40:50,520
You really need to do your due diligence in that client consultation and get

787
00:40:50,520 --> 00:40:52,520
all the people to the puzzle.

788
00:40:52,520 --> 00:40:57,520
It cannot be a missing piece cause it'll probably fall against you.

789
00:40:57,520 --> 00:40:58,520
Yeah.

790
00:40:58,520 --> 00:40:59,520
Yeah.

791
00:40:59,520 --> 00:41:04,520
So that's kind of some of the tidbits I had about waxing.

792
00:41:04,520 --> 00:41:07,520
And I don't know if you have anything else to add to that,

793
00:41:07,520 --> 00:41:08,520
Terina.

794
00:41:08,520 --> 00:41:09,520
You love waxing.

795
00:41:09,520 --> 00:41:10,520
Yes.

796
00:41:10,520 --> 00:41:13,520
So the big thing for me is your descriptions,

797
00:41:13,520 --> 00:41:17,520
especially when it comes to the bikini Brazilian.

798
00:41:17,520 --> 00:41:20,520
So I worked a place where we had a bikini line waxing,

799
00:41:20,520 --> 00:41:24,520
we had a full bikini waxing, we had a Brazilian waxing,

800
00:41:24,520 --> 00:41:29,520
and we all had different interpretations of what that meant.

801
00:41:29,520 --> 00:41:30,520
Wait, when I talked about that.

802
00:41:30,520 --> 00:41:32,520
You and I don't agree on the.

803
00:41:32,520 --> 00:41:33,520
Yeah.

804
00:41:33,520 --> 00:41:37,520
I was never told it was the whole thing with the different styles of

805
00:41:37,520 --> 00:41:40,520
Brazilian. That's what I understand.

806
00:41:40,520 --> 00:41:43,520
And I think, you know, call it whatever you want to call it.

807
00:41:43,520 --> 00:41:45,520
Just a description of what you mean.

808
00:41:45,520 --> 00:41:49,520
So if you mean Brazilian is complete hair removal from the

809
00:41:49,520 --> 00:41:52,520
front and back, you need to put that in there.

810
00:41:52,520 --> 00:41:54,520
What is a full bikini wax?

811
00:41:54,520 --> 00:41:55,520
What is the.

812
00:41:55,520 --> 00:41:56,520
The butt cheeks.

813
00:41:56,520 --> 00:41:57,520
Exactly.

814
00:41:57,520 --> 00:41:59,520
You have to be specific cause they're, oh,

815
00:41:59,520 --> 00:42:00,520
you don't do my butt cheeks.

816
00:42:00,520 --> 00:42:03,520
But my last person did it at my other place.

817
00:42:03,520 --> 00:42:04,520
So.

818
00:42:04,520 --> 00:42:07,520
I think that's what I'm talking about.

819
00:42:07,520 --> 00:42:10,520
They don't know that the more description you can give,

820
00:42:10,520 --> 00:42:13,520
that's such a good idea to remind everybody during that.

821
00:42:13,520 --> 00:42:15,520
Yeah. The better for you, it'll make more.

822
00:42:15,520 --> 00:42:19,520
It keeps it all up and up and they can, it's right there.

823
00:42:19,520 --> 00:42:21,520
And it sets the expectation, right?

824
00:42:21,520 --> 00:42:22,520
For your.

825
00:42:22,520 --> 00:42:23,520
They're coming in.

826
00:42:23,520 --> 00:42:26,520
For you to know what you're walking into.

827
00:42:26,520 --> 00:42:29,520
I've walked into treatments thinking I was doing a full bikini

828
00:42:29,520 --> 00:42:31,520
because that's what they've booked.

829
00:42:31,520 --> 00:42:34,520
And I thought that was the only thing they said.

830
00:42:34,520 --> 00:42:35,520
And they wanted me to do that.

831
00:42:35,520 --> 00:42:37,520
They just wanted me to do my consultation.

832
00:42:37,520 --> 00:42:38,520
I realized.

833
00:42:38,520 --> 00:42:43,520
They wanted to Brazilian.

834
00:42:43,520 --> 00:42:45,520
And I'm going to charge you for the Brazilian.

835
00:42:45,520 --> 00:42:46,520
And then, you know,

836
00:42:46,520 --> 00:42:47,520
of course I would explain to them the difference.

837
00:42:47,520 --> 00:42:49,520
But that can be avoided.

838
00:42:49,520 --> 00:42:52,520
If you had a really good description in your,

839
00:42:52,520 --> 00:42:53,520
whether you book online or.

840
00:42:53,520 --> 00:42:54,520
However you do.

841
00:42:54,520 --> 00:42:55,520
Well.

842
00:42:55,520 --> 00:42:58,520
And, you know, I like that you brought that up because I think

843
00:42:58,520 --> 00:43:00,520
it's important to reconfirm what they came in for.

844
00:43:00,520 --> 00:43:02,480
and you show them, so I'm gonna be doing this area,

845
00:43:02,480 --> 00:43:04,040
is that correct?

846
00:43:04,040 --> 00:43:05,500
And then turns into, oh, well,

847
00:43:05,500 --> 00:43:09,040
don't you go inside the panty line and do the whole thing?

848
00:43:09,040 --> 00:43:10,400
Oh, that's the Brazilian,

849
00:43:10,400 --> 00:43:12,160
so that's gonna take a little longer

850
00:43:12,160 --> 00:43:13,960
and it'll cost this much.

851
00:43:13,960 --> 00:43:14,920
Absolutely, yeah.

852
00:43:14,920 --> 00:43:15,760
Right?

853
00:43:15,760 --> 00:43:18,880
So I think it's just, you know, communication, right?

854
00:43:18,880 --> 00:43:19,720
And like you said,

855
00:43:19,720 --> 00:43:21,560
everyone calls it something different out there

856
00:43:21,560 --> 00:43:24,520
and it sure was like that before

857
00:43:24,520 --> 00:43:27,040
and I guess it continues onward that way.

858
00:43:27,040 --> 00:43:27,880
Absolutely.

859
00:43:27,880 --> 00:43:29,600
And another thing I'm gonna mention,

860
00:43:29,600 --> 00:43:31,640
which I think goes without saying,

861
00:43:31,640 --> 00:43:33,600
but some things must be said,

862
00:43:33,600 --> 00:43:36,640
is that I would also recommend

863
00:43:36,640 --> 00:43:39,640
that you just put like a hygiene recommendation

864
00:43:39,640 --> 00:43:42,160
on your description as well, because-

865
00:43:42,160 --> 00:43:43,760
I think we're back to a billion.

866
00:43:43,760 --> 00:43:46,720
Yeah, I mean, we all would like to expect

867
00:43:46,720 --> 00:43:48,680
that our clients would come in

868
00:43:48,680 --> 00:43:53,680
and be expecting that you're going to be seeing their vagina,

869
00:43:53,920 --> 00:43:56,640
so they would be, have cleansed themselves,

870
00:43:56,640 --> 00:43:59,440
but other than having something in the room

871
00:43:59,440 --> 00:44:00,480
for them as well,

872
00:44:00,480 --> 00:44:03,040
you should have it as part of your description

873
00:44:03,040 --> 00:44:04,360
for like hygiene care,

874
00:44:04,360 --> 00:44:06,760
because I don't know about you guys,

875
00:44:06,760 --> 00:44:08,800
but I can tell some stories.

876
00:44:08,800 --> 00:44:12,760
So I think that, you know, to avoid that,

877
00:44:12,760 --> 00:44:14,480
you probably wouldn't avoid it 100%,

878
00:44:14,480 --> 00:44:17,280
but it's always good to just have all your bases covered.

879
00:44:17,280 --> 00:44:19,400
For sure, absolutely.

880
00:44:19,400 --> 00:44:20,560
I know of some place,

881
00:44:20,560 --> 00:44:23,800
what they do is they offer them wipes,

882
00:44:23,800 --> 00:44:25,400
the cleansing wipes,

883
00:44:25,400 --> 00:44:27,760
and ask them go into the washroom, here you go,

884
00:44:27,760 --> 00:44:29,200
and it's just their routine.

885
00:44:29,200 --> 00:44:30,200
This is what you need to do.

886
00:44:30,200 --> 00:44:31,040
Yeah, use that.

887
00:44:31,040 --> 00:44:33,200
And then you've got to start to set the expectation,

888
00:44:33,200 --> 00:44:34,920
and a lot of clients will go above and beyond

889
00:44:34,920 --> 00:44:36,520
before they even come to that point,

890
00:44:36,520 --> 00:44:39,160
because they realize how important is the cleansing is.

891
00:44:39,160 --> 00:44:40,920
Unfortunately, some people just don't think about it.

892
00:44:40,920 --> 00:44:43,080
I mean, some of the stories that, yeah,

893
00:44:43,080 --> 00:44:44,920
some techs would tell me,

894
00:44:44,920 --> 00:44:48,040
she's like, I had to refuse because she was very,

895
00:44:48,040 --> 00:44:50,320
you know, she hadn't cleaned herself,

896
00:44:50,320 --> 00:44:52,840
and with beyond even cleaning,

897
00:44:53,720 --> 00:44:55,640
it's like, and at that point,

898
00:44:55,640 --> 00:44:56,480
you need to be careful

899
00:44:56,480 --> 00:44:58,760
because you don't know what's going on

900
00:44:58,760 --> 00:44:59,600
down there.

901
00:44:59,600 --> 00:45:01,120
It could be a communicable disease,

902
00:45:01,120 --> 00:45:01,960
like you don't know,

903
00:45:01,960 --> 00:45:03,600
and those are the things, hopefully,

904
00:45:03,600 --> 00:45:05,000
you learned in school

905
00:45:05,000 --> 00:45:07,600
and taught you all of those things as well,

906
00:45:07,600 --> 00:45:09,160
the other thing of good education.

907
00:45:09,160 --> 00:45:10,000
So yeah, absolutely.

908
00:45:10,000 --> 00:45:12,560
And I think that that's saying no,

909
00:45:12,560 --> 00:45:13,520
like I've had to,

910
00:45:13,520 --> 00:45:14,360
I've been there,

911
00:45:14,360 --> 00:45:15,280
like I've had to say no,

912
00:45:15,280 --> 00:45:17,640
because there was something going on

913
00:45:17,640 --> 00:45:19,240
that was not usual,

914
00:45:19,240 --> 00:45:20,200
and I'm not a doctor,

915
00:45:20,200 --> 00:45:22,920
so I'm not going to diagnose anyone, but.

916
00:45:22,920 --> 00:45:24,840
Let me say, I think you should go see someone.

917
00:45:24,840 --> 00:45:26,200
I'm not a doctor.

918
00:45:26,200 --> 00:45:27,040
I don't know what,

919
00:45:27,040 --> 00:45:29,920
I don't know if that's normal discharge or not.

920
00:45:29,920 --> 00:45:31,240
Like that's not up to you to tell,

921
00:45:31,240 --> 00:45:32,480
you don't know that,

922
00:45:32,480 --> 00:45:35,040
but it is up to you to say yes or no to that.

923
00:45:35,040 --> 00:45:35,880
Exactly, and just say,

924
00:45:35,880 --> 00:45:37,880
I can't see right now or whatever.

925
00:45:37,880 --> 00:45:40,480
But yeah, I think these are all really crucial.

926
00:45:40,480 --> 00:45:44,360
Again, you've talked about the consultation,

927
00:45:44,360 --> 00:45:45,400
these are,

928
00:45:45,400 --> 00:45:46,240
there's still some things

929
00:45:46,240 --> 00:45:48,240
that can be missed in the consultation.

930
00:45:48,240 --> 00:45:50,600
So it's always understanding

931
00:45:50,600 --> 00:45:54,680
that you can also hold a line for yourself,

932
00:45:54,680 --> 00:45:56,400
sometimes it's safety reasons,

933
00:45:56,400 --> 00:45:59,000
sometimes it's just to be careful.

934
00:45:59,000 --> 00:45:59,840
So.

935
00:45:59,840 --> 00:46:00,680
Hmm, hmm.

936
00:46:01,640 --> 00:46:02,480
No one likes to say.

937
00:46:02,480 --> 00:46:04,240
You know, we had a client that called in the mornings,

938
00:46:04,240 --> 00:46:06,360
so I'm sorry, we have to cancel.

939
00:46:06,360 --> 00:46:09,320
And we had a 24 hour minimum notification

940
00:46:09,320 --> 00:46:10,440
or else we would charge them.

941
00:46:10,440 --> 00:46:13,160
The full rate is how we did it.

942
00:46:13,160 --> 00:46:15,440
And she goes, I just got my period.

943
00:46:15,440 --> 00:46:16,480
And she had a,

944
00:46:16,480 --> 00:46:19,560
and first off, who wants to have waxing done

945
00:46:19,560 --> 00:46:20,600
while you're menstruating?

946
00:46:20,600 --> 00:46:23,880
I mean, it's so painful as it is that we said,

947
00:46:23,880 --> 00:46:25,160
don't worry, not a problem.

948
00:46:25,160 --> 00:46:27,120
Do you want to rebook for next week?

949
00:46:27,120 --> 00:46:29,160
And they're like, yeah, please, when can I get in?

950
00:46:29,160 --> 00:46:30,600
So you have to,

951
00:46:30,600 --> 00:46:32,640
you have to go within reason of what they are.

952
00:46:32,640 --> 00:46:34,760
They're going to be upfront and honest with you too.

953
00:46:34,760 --> 00:46:36,600
So there's that.

954
00:46:36,600 --> 00:46:37,440
Yeah, for sure.

955
00:46:39,440 --> 00:46:41,760
Great, well, I hope this was helpful to our listeners.

956
00:46:41,760 --> 00:46:43,960
I know it's always helpful

957
00:46:43,960 --> 00:46:46,320
when you share some of your knowledge with us.

958
00:46:46,320 --> 00:46:47,960
So thank you so much.

959
00:46:48,880 --> 00:46:50,520
Thanks everyone for listening in.

960
00:46:50,520 --> 00:46:52,520
Thanks for listening to Beauty Babble.