Welcome to this week's episode of beauty babble. Today we're talking about the most common mistakes made by new estheticians. Hi, Suzanne. 

Hi, Dreen. How are you 

today? I'm very well. Thank you. How 

are you? I'm good. I'm looking forward to today's topic. Well, a big discussion 

it is, and you and I are, you know, it's been a while since we've been new estheticians, however, I think that this is, um, an important topic to cover because these are things I wish I had known when I was a new 

esthetician.

Yeah, exactly. And I mean, from when I became like, when I started in this industry, when you did to today, things have changed a lot too, but ironically. I think the mistakes are still kind of the same, right? Our 

mistakes are universal. I 

think so. Um, yeah. So even, um, it's not, and none of this is about being right or wrong.

It just, it's a consideration to think about. It's not saying that, um, that this falls for you as a person, the listener right now. It's just keep in mind. These are thoughts that you should think about, or as a spa owner, and maybe you have staff you're hiring newest petitions. You're thinking about going into the industry.

What are some common things? So these are things that people have actually, um, come up with and said, or they've come here or even over the years, I remember too. But if we look at the last year, people commenting and, and sharing with us when they either over the phone or an email or coming in in person to us here at beauty cult.

Um, it's, it's ironic that there's, it's still kind of the same things. It could just be in a bigger scale now. It's. But the idea is still there, I think. 

Yeah, for sure. Why don't you kick us off with number one? 

Um, I think number one is jumping into your own business too fast. Now, hear me out on this. I'm not saying because I mean, everyone's doing it.

They are, there's different degrees to how to do this. Now, if you are becoming a lash technician, I think that's pretty feasible because you're focusing on one service. When you jump into this and you're going to do everything that you've been trained on, the biggest thing is, um, the skillset. You have a lot of things to keep learning about.

If you're focused on one service, then I think, you know what, you could probably do this and you know, fumble a little here and there, learn and grow from it. Uh, but the big thing is think about what you're going to do. So if that's your goal, you're going to be the last tech. I'm just picking one. And so think about how does that look to invest in your business?

That's my things. Like, how are you going to start this right away? Like think about the investment side of it. And the other thing that, um, I look at as a skill level from a lot of lash techs that I've talked to, they said it was a good year of just doing lashes where they really had their skillset that's a year.

And they only focused on one service. So imagine if you're an esthetician and you do waxing and facials and pedicures and lashes and makeup and like you keep going on how and you're sharing your skill set and everything, but it's a slower process. It's a slower progress because there's so much to learn.

And you're the base of schooling is just a base level, you know, it's kind of a intro to the fundamentals, but you still haven't even started the fundamentals of it all. You know what I mean? Like, absolutely. I think they have to consider and be patient and don't go in thinking you know it all because you just got certified, you know, I'm not saying that you're not capable, but it's probably going to take you a little longer, you're going to learn what to do not to do, you're going to learn how to deal with your clients.

Uh, if you're doing it out of your home, you're going to see the challenges of doing it from your home, giving out your cell phone number, people calling you at nine o'clock looking for an appointment and not knowing why you're not texting back, you know, like setting your boundaries and all these things just to consider with it, right?

But I think one thing I wanted to say with that, if you are going to go on your own and kudos to you for, for having the courage to do it, because not everyone has that, which is awesome. I think it's just amazing that people have the confidence to do it or willing to try it at least as good. But remember one thing you're representing this industry.

And just because you saw after your lash tech certificate, you went online and saw how to do lash lift next. Please make sure you're still doing the right process and getting certified. Uh, if you're in different parts of the U. S., there's state laws and licensing you have to oblige by. Um, staying in the scope of practice I think is a big one.

So try not to use Google YouTube videos as your learning platform. Still find that representation of your certificates and, and try to help. Like I know, I know people who have taught themselves permanent makeup through YouTube videos. I 

think they can serve as a really great research method is to look and see, is this a service I would like to offer?

What does it entail? Can I see myself doing it? But I agree with you that, uh, They definitely need to know the, um, theory, first of all, involved with every service and then, um, actually get certified in how to do it. I think this reminds me of a conversation we had in a previous episode with Maylene, who was a new esthetician, and she, there was some things that she.

Didn't realize until experiencing them with clients. And so if you give yourself that time to get a little bit more experience before going out on your own, then you'll learn a lot more. You learn so much more when you're out of school. You learn a ton in school, but the doing really opens you up to a whole new world of lessons.

And I think. The dealing with your clients, that communication, the, the relationship building, that's something you need to learn. And I don't think that, uh, you have enough time to do that in school. 

No, because most of the time in school, you're, how many times you're actually getting a repeat client.

Exactly. Yeah. So, yeah, no, that's very true. Yeah. I remember that conversation. It was a great conversation. It was. Another thing I think. Yeah. Another one, which I know you have more to say on this one, but, um, is. Comparing yourself to the successful people on social media, when you get out there and you're wondering why you don't have the followers, why you don't, I don't know, or, or you're new at doing these kinds of posts, you're not sure even how to begin to do it.

And I think, um, people start showcasing their service.

And I think that's a big part, which I know we're going to get into some, um, strategies for social media. We talked about doing this on the podcast, which is fantastic. Uh, and then there's going to be opportunities for people to dive in deeper if they want to really take a course and learn from it, uh, which is awesome.

But I think if they like everyone had to start somewhere. So instead of looking at the person who's got, you know, 50, 000 followers already, Um, What if you could go back into their, you know, years ago, how many years have they been doing this already? And it's this point. Are they really doing their own social media?

Yeah, right. Is there someone filming for them doing it? Are they still doing it themselves? Maybe? Yeah, give them kudos. It's a lot of work. I know we've been trying to set up another Chat with one of the last checks that we know very well, and she's had some really interesting things to say about it, and there's a lot of work behind it.

It's not that, it's not just, um, we have seen some really great strategies that people have done, and you and I have seen some that, what are they doing? Yes. You know, if you're new to doing this on a business strategy wise. I think one is, what are you, what's your goal behind it? Like your personalities be like, honor your personality and who you are, I think is another thing.

So when you look at personalities, people are quiet or shy. And all of a sudden you're, you're like this other person on social media. Well, you need to represent that person in the treatment room. So you have to make sure you're honoring who you are in the social media side. And there's some people that's who they are.

The stuff that some people say and do on social media actually kind of blows my mind because I came from the time where it was very conservative and proper and not talking about their weekend and, you know, or, or sharing what went on in the salon and everybody's, you know, it's an open concept place and they're all talking about, you know, what went on and then you get someone, let's say like myself coming into a place like that.

I wouldn't be comfortable with that. Yeah. Right. So it's just, everyone's different. I have friends that love that. And they think it's funny and hilarious to listen to their lifestyles. We'll say, and they share it staff and clients, but that's that environment. Right. So I think, I think people have to really look at when you're comparing yourself on social media, who are you bringing out on this platform and you, and they got to get to know you.

That's what social media is about. It's the stories behind you. Right. 

Totally, I think the, um, a lot of. A main thing that gets missed when it comes to social media and the unrealistic expectations some people may have is I'm going to start social media and then I'm going to start selling or I'm going to start getting new clients.

But really, social media is about building relationships and creating community. It's a two way street. So if you're just posting but you're not engaging, you're not commenting. You're not actually participating in conversations, you're not going to see the return and every successful person on social, I guarantee you, maybe they don't after a certain point because they've reached a certain level of success, but in order to reach that level of success, you really need to invest a lot of time.

And energy into the engaging post and hope that that will be enough because it's really about posting and talking and sharing. And you touched on a, you know, the private life versus I really think that when you create a professional like your social media for your aesthetic business, really keep everything aligned with the goal of why you created it, you know, If you're talking about something, it doesn't always have to be about aesthetics or a service.

Um, but you don't want to veer too much off topic because that's what people will go to you for, is the thing that you're known for. So your niche, whatever that may be. I think you have to remain in your, in your area. And just, if you wouldn't say it to a client in a treatment room. Don't say it on social 

media.

That's fair. That's a good statement. Just remember that, right? Yeah. For sure. Um, what else was there? Oh, most common mistake. And there's no particular order with any of these things. That's right. Okay, you're starting out in the industry, and you know, you've got one client booked in the morning. So you have all the time in the world.

You don't stick to the booking time. This is going to crash and burn you. Because if the first few times I came to see you and that pedicure took two hours and now you're banging it out in an hour, I'm like, well, look at her flying through this now. Yeah. It will be a negative effect on your clients. So stick to the protocols that you set up with the timeframe.

Now, like for example, waxing, lashes, like it will vary a little bit with each person. Understandable. Might take a little longer. But you need to vocalize that and tell them, you know what, typically my pedicures are an hour and 15 to an hour and a half, give them a range. It just really depends how much work I'm doing.

So make sure you have that protocol in there and stick to it. If you finish the service and say, okay, we're all done, you do want to have a cup of tea and sit for a minute, but we're all done. Do you know what I mean? Like you have to tell them it's final. I don't have done this. I did this in my spot many times.

And the staff knew this, if there was a private room available, because each room was kind of set up in a way that they could sit in the room. But we had a back area where there was a nice quiet area that they could sit in and we'd remove them like take them walk them down to that other place and say, why don't you sit here and have yourself a tea.

I need to clean up and get ready for the next client. That doesn't mean they need to know that you're not client isn't coming for another two hours. Right. You just need to be set up and ready to go because you could get a walk in, you could get it last minute. And if you're working in an environment with other people in the industry, maybe there's crossover.

Your hairstylist just found out her client wants a brow wax, right? It's just, you always want to be prepared for that. Don't go over your booking time. I agree. 

And I think if you're working for somebody else. They're not going to like you going over your booking time, especially as a new esthetician like if you're working per by the hour or whatever it may be.

I think that there's an expectation to stick to the times that you are booked for that client and then when you're not booked, then you can, you know, do laundry or set up for your next client there's lots to be done. 

So, um, the other thing on that note. Is that you could be in the treatment room if you're working somewhere else and be booked already.

Absolutely. That's right. And that's happened. And I said, what, what's going on? You know, I knew they were doing a pedicure and paraffin was on and it's like, Hey, you know, tick tock, what's going on? What are you doing? It's like, Oh, I didn't have anybody. It's like, well, you do now. Oh, I can't. Oh yes, you can.

Yeah. Yeah. And it's like, I, I said, one of the things is sticking to protocols. 

Yeah, and consistency, like that client comes to see another esthetician, and they're sticking to time, they're going to feel some sort of way about it, so. Right. Nobody wins if you don't stick to your 

booking time. I mean, there's so many scenarios with that.

I think, I think people can understand, like, you know. I go get a pedicure from somebody, we'll say Terry, and I think she's amazing, did a wonderful job. And it's like, oh my gosh, she took her time, it was amazing. And then two months later, you decide to go, Doreen, to Terry, and you see, oh yeah, I would like her, I heard she's really good.

And she bangs you out in that hour and you're like, well, she rushed through mine, right? Exactly. You just don't know how that's going to fall back on you. So I think it's really important that they understand the why behind the booking time is so important. Yeah. Kind of adding into that side of it is overpromising the false.

I like to say, um, you're in the treatment room and you're, you bluntly say, I can take care of that pigmentation for you, that hyperpigmentation. I can, um, take care of that ingrown toe for you. First off is that in your scope of practice, should you be doing it is a big one. And then I think the other thing is that, be okay to refer out, be okay and confident to say, you know what, that hyperpigmentation, you know, I know Doreen, she does an amazing job with that.

I think you should see her because she has a lot of experience with this. Um, I'm a little newer to this game, you know, like, I, I, I'm learning and going, but I think her expertise would serve you better for a dermatologist because of something, right? Like, you know, it's like, be okay to that and your clients are going to respect you for it.

You know, it's, 

I think it's okay to not know as well. And to, and to let your client know that. You know, you don't really know. I remember a scenario. It was a secret shopper. So they, I don't know if they do this anymore. It wasn't for me, but it was a new esthetician that got hired at the spa that I was working on and I guess she had a secret shopper and she had recommended a specific treatment to what she thought was hyperpigmentation, but it wasn't.

It was, is it melasma? The last month. Yeah, right. Which you couldn't treat in the specific. I can't remember what the specifics were. 

I think she makes sense. Different protocol on how to treat protocol on how to treat 

it. That's right. So she had recommended the wrong protocol and the person that was the secret shopper was an esthetician.

And so not only did she know that was the wrong protocol, then with the feedback given to the owner's manager, it was In that case, you know, you're not qualified to diagnose as, as an esthetician and as a new esthetician, you might not be able to recognize the difference. 

So that's right. Yeah, for sure.

And when, if you are working on your own, make sure you have some, some people around you, uh, mentors or, or, um, instructors that you could talk with again in your, if you took the course, are they reachable, right? Or is, is your educator at the product line you're working with? Can they help you and be okay to say, you know what, let me look into this a bit more because I think we could do this treatment for you, but I need to know, you know, the process and the protocols and let's set up a game plan.

I really want to make sure you have all the tools you need as my client to make that decision. Yeah, that's a great 

idea game plan versus we can do this. Another good thing that you could do as an if you're on your own is to like join a Facebook group for us to missions in your neighborhood, or your in your city sorry so that you can ask questions of them if you don't have a mentor 

or.

Somebody that you can go to. Yeah. Even on, um, like, you know, on Instagram, it's completely different than Facebook. I've noticed that. Uh, and sometimes the people on Instagram, I know people who became friends just because they, how they ended up with that back and forth with each other, private messaging.

Right. And most times this way you could reach out to someone in England. If you wanted to, right, like, um, that has a source of information and been experienced for so long and ask the question, you know, I saw when you did that ombre brow like, how do you. First off, how do I learn to do that? What do you suggest I need to do?

Or, you know, like, what schooling should I do? Or what workshops did you do? Is it feasible for me to be able to do it? And if not, at least you have an idea what you're looking for when you do seek out the training, right? So, I think that's one thing about going out on your own, is that, really think about who are your people, who, who's your, your group that you can go back and forth with, right?

And that's a big one, I think, too. Cool. That connects to our first point. Yeah, exactly. Right. Um, what else did I have on my list? Oh, yes. Now this I think is a lot of personality based, but lack of confidence, or you look like it's lack of confidence because it is your personality, your demeanor, your quieter, you're a little more shy.

Again, you haven't had a chance because To build that personality out because you just did a class. You just did a course. How are you going to build that out? You haven't had that. What we talked about earlier, that relationship back and forth with your clients. To really, uh, build that kind of communication in your own toolbox.

So when you stand in the mirror, take a look at yourself. Do you stand slouch? Is your head down? Do you look down? Uh, body language is what do they say? 80 to 20. 80 percent is body language. 20 percent is what comes out of your mouth. I think so. Something like that, right? So everything about your body language is fake.

That includes eye contact. People find it very uncomfortable to do eye contact when they speak to people, especially if they're shy. Learn how to do it. You're going to have to learn to speak to your clients. When they first walk in, greet them. I still believe in the handshake when you first meet them. I mean, a lot of people are doing fist bumps now.

That's okay. It's okay. That's fine. Right. But body language is big part. Eye contact and um, you know, that greeting each time be consistent. Uh, don't be all excited. The first time you saw them over the top and next time, you know, fourth time and you're like, Hey, Doreen, what's that? You know, it's like, yeah, they really liked you on how you greeted them on that.

So set your bar that you can maintain that greeting. I think is a big one too. 

It has to be authentic too. And I think once it's made from an authentic place, then it's, um, sometimes I put on a people face, you know, where, especially when you're, when you're feeling a little down and you're like, Oh, so 

I just got to turn it a little bit 

more into my, my tone or whatever.

But it's in remembering that. That, you know, you can't do that and not know what your reference point is, because like you said, you're going to be super bubbly one day and then back to your normal, more reserved self the next time it, it doesn't, um, the client's not going to get 

that, you know, exactly. I remember that with some staff that, and I knew that they were being genuine.

That's just was their personality, right? They were way up there in energy. And I talked to them and I said, I think, you know what, know your clients first as well. Should you give them all of you that very first meeting or does that come with time? Right. Cause some people have big personalities and some people like, Whoa, she's way too much for me.

Yeah. Off that first meeting. And you could be the best esthetician, a wonderful person, authentic, unique, but yet. You know, trusting and loyal and you represent well, but you could just that first two minutes. It's not even two minutes, actually. Judgments done within, what did they say, 20 seconds? Yeah. But I 

think that is a big part of it.

Part of building your clientele is you end up building clientele that you connect with. Correct. I don't know if this is a popular, um, Point of view, but I always saw myself a little bit as a chameleon. Like I did, you know, lean one way or another, depending on my client. Like if I had an older client, I might be a little bit quiet.

Like I have a very loud, uh, voice and, and all that. So, you know, I might reel it in a little bit, not be as excited. Um, I think I. If you're looking at it on a spectrum or a scale, you know, I'd go like a little to the left, a little to the right, depending on the client, you know, I wouldn't veer too much away from who I am, but in a way, when you're in an industry where you deal with people, you have to be malleable in, in how you approach people and understanding what what's their, their body language.

When I walk up to a client, I'm assessing what kind of, what are they? What do they want? You know, what are they looking for? And I'm going to try to accommodate as much as possible while remaining true to myself, which sometimes it's not, it's not possible. And those are the clients where you do your best and you recognize that they probably are going to find somebody else.

Yeah, and that's okay. You know, I loved how you said it's a bit of a chameleon, but that doesn't mean that you're, you've changed your values and who you are. Absolutely. Exactly. Um, like I had a wide range of clientele. I had them from teenagers all the way up to retired, great grandmas. Like it was all different types of people.

Um, some of the topics that were discussed with me, I allowed the topic to happen. Do you know what I mean? Like, and they're, but they knew boundaries. Because I would hear part of a story and the next time that client came in to say, I don't know, saw you instead and then you came and it's not gossip. It's like, we're sharing the same clients.

Like, my God, did you know this? And this happened with them. This is what's going on. It's like, Oh no, I didn't know that. How do you not know them? Didn't you see them last time? They will share whatever you're going to, they're going to share with you, but you've set the boundaries without realizing maybe, or you don't set the boundaries.

Right. That's another thing. And how do you set the boundaries that takes time? That's people skill. Exactly. Again, that comes with the experience, right? If you were, um, a nurse for many, many years and you got into this industry, well, you maybe already have some people skills that you've dealt with lots of different people.

So, or we have people who never really worked with people or in a service industry of any sort, this can be new and a little bit, um, stand backish, like standoffish, like you're just like, Oh my God, I don't want to know this about them. Yeah. How do you deal with that? I said, Oh, and I used to just ask, Oh, don't worry, they probably got the message.

As long as it wasn't too harsh and they go, yeah, what do you mean? I said, well, as long as you weren't overly shocked by what they just said and shared with you, no judgment, but if you don't partake in a conversation, then they already know this is probably something that you're not going to really going to get into with them.

Right. They're not, they're not stupid. 

No, they're gonna, they're also picking up on what your, 

your body language, the relationship that we mentioned, they're trying to figure you 

out as much as you're trying to figure them out. So it is a two way. 

That's a big one. Hey, that's a long conversation. Yeah, because we know what it's like.

Um, yeah. And I mean, if, if you, the, the listener out there, you know, you've run into situations, you don't know how to deal with it. Um, like I said, we've had. People, our clients here, we call our, um, spa salon owners, uh, staff, whoever they may be, our clients. So they've reached out and asked questions too. So it's fine.

Like find a mentor. That's a big one for all of this. They will have the experience behind them, probably to share some thoughts. It's not the answer all the time, but at least it gives you some ideas of, of how to make it yours now. Right. Exactly. Yeah. Um, and there's just two things I had left on my list.

Okay. What are they? Not sure what else is coming up in your mind on this one, but, uh, um, the proper way to sanitize and sterilize. Oh, okay. Because I don't know when you first come out of schooling, not everyone's like this, but I just remember through staffing or people coming here and they're like, yeah, you know, like they're nonchalant about it.

We took pride in this. That everybody knows, like, I know, okay, I didn't have my spa up and running when COVID happened, but I know that my clients, other than if they had a compromised immune system, of course not, but anyone else would have no issue coming to my spa because they knew we said it loud and proud.

Everybody knew what we did. Everybody knew our protocols and standards for cleaning. I said, this is a public facility. Some new people would come in and we would ask them, can you please go wash your hands? And we'd walk them over and they're like, Oh, really? I said, yes, we're about to do manicure. Yeah. Or their nails, right?

Gel nails. Always wash their hands. That was just some of the protocols we, we always had, but most of the time the clients got used to that and they would just go wash their hands for every service that they came in because they're touching everything. Right. Yeah. So I think the basic thing too, now that I've seen, and I've seen this in students.

Um, and I, and especially when I, when I taught in the high school, cell phones are right on their carts, right? And I'm sure you as an esthetician, not you dream, but you out there, the listener, where's your cell phone and do you touch it throughout your treatment? It's like touching money. It exactly. Right.

It can be really gross. I know that you might have to, because I don't know, maybe that's where you do your notes for your clients on your booking system, but then I would verbally say, okay, so I just need to check the protocols on this. I had for you from last time and you're looking, and if you have a sink right there, so I'm just going to wash my hands first, right?

Say it. You sneeze. Go wash your hands. And the reason I say washing hands is because yeah, you can have a hand sanitizer like station set up and you can do that, but if I'm touching face and skin, I don't want that solution on their face. Yeah. So put on some gloves, some fresh gloves if you need to like I still to this day, when I deal with clients and I'm, I said I like to cleanse with my bare hands because it gives me a chance to touch your skin.

I can, I can feel your skin, any bumps, the thickness, the. The texture, the, um, elasticity, the, whatever it may be, right. The tension that they're holding in their face. There's a lot of reasons why I do it to start. And then after I'm all done, I do my analysis of the skin. And then I say, okay, uh, just give me a moment.

I just got to dry my hands really well. Cause I'm going to put some gloves on. Cause I'm moving on to your microneedling now. And I say it and that client. Nice. You know, and she wouldn't go to very many people before because of the sanitization sterilization. So, just be consistent. Yeah, 

I like, I like you saying that, saying it, the verbalizing it.

That's really good because actually, I know me because I'm a little bit of a germaphobe. I'm watching, I'm, I'm keeping it, I might not say anything sometimes, but I'm wondering and I'm watching. So, you never know if your clients are wondering and verbalizing it. Let's them takes the question and the wondering completely out of it and you set that standard for yourself and your treatments.

That's my 

favorite tip. Yeah. And if that's, if you're the owner and that's who you are, um, and I, I, I caught onto this a long time ago that most people are actually very interested in this. They just never thought really about to ask it cause they were shy. Yeah. And I'd be like, no, you ask. Get out there and ask and you're gonna go somewhere else to get your nails done.

I'm okay with that. Just be safe. Yes, what are they doing? How do they treat you? And if they don't do that, you wash your hands really good when you leave or whatever it may be. It's no different when you go to the grocery store and you come home and wash your hands. The people never thought about these things beforehand, but this was always, um, something big for me.

Like, if you've, if you've been taught the possibilities of what can be on a doorknob to a handle to a chair to a. What your devices, whatever it may be, you'll probably be washing your hands more often. We're never out of that. Yeah. Right. Um, so that's another one. And like I said, educate your clients on the protocol, even if it's just you, yourself and I, right?

Like you're your own person. Um, they're coming, especially in your home, right? Like they're coming to your home. I would have them. There's the washroom, please. That's the protocols here. Please wash your hands before we begin because you're now having public come into your, right. Oh, for sure. But no different than your place.

I say home because a lot of people are doing this on their own, starting out with this because they're stay at home moms and they want something to do while they're raising their kids. And that's why I kind of said home. So of course you want to protect your kids and your family, right? Yeah. Yeah. Yeah.

Uh, and the last one here is, um, well, do you have a license and are you staying in your scope of practice? But on the other side of that, do you have insurance and liability insurance? Okay. A lot of people don't realize they need to have it. Like you're protecting yourself. You're protecting your assets.

Things happen. Like this person could be coming onto the bed and slip and fall off of your waxing table, your lash table, your, they come in and they trip and fall all on their own. Like there was nothing around there, but they did it. You could be sued. Yeah, that's a really good 

one, actually. I think that's one that people don't, might not think about right away, or only think about it when they really end up needing it.

Something goes wrong and they go, Oh, yeah, I wonder if I'm learning the hard way. Yeah. And then they run out to try to get insurance at that point in time. So I think it's a big one. You need to protect yourself and your assets much. And you might have one person. I don't have any assets. It doesn't matter.

Yeah. Right? You don't want that. You don't want to go through the legalities of it. How can you afford it? You're going to need a lawyer. Yeah. Right? So, you, you, whereas your insurance will help with that side of it, you know, ask them questions, you know, nothing wrong with saying, walk me through the protocols of something happens in my spa, what happens?

Yeah. Tell me the steps. No difference than your home insurance. And you get a water, I don't know, sewer backup. Yeah. Most people find out what happens when their sewer backs up and how insurance works when it happens. Yeah, I had no idea. That's how it went down, right? So yeah, that was my big list of things.

I don't know if I have anything else. Oh, I do. I have one more. Okay. Sorry. Oh, that's good. The touch. Okay. Start out as an esthetician and I will say When you have to touch skin. So if they have, you know, clothes on or something, I think people are a little more comfortable. But when you have to touch clients legs, take their leg and ask them to open up their leg nice and wide.

So you can do that bikini or facial. You have this fluffy touch to you. Like you don't, you're scared to touch them and you maybe don't, you're just trying to be really gentle. It could be that. But it comes across like you don't really want to touch them. Yeah. So be mindful. Don't be afraid to touch. So if it's a facial, the first thing after I've washed my hands is I touch their face.

I touch the shoulder, then I go to the side of the face, and then I start working the head. So I go back and forth, right? If it's a waxing client, you know, I start down at their feet and then slowly work my way up. You know, I don't go right into the bikini, even if it's just a bikini wax, even if it's a Brazilian, I still touch somewhere else to make them comfortable.

Right. And I think you have to really, without being too aggressive, I've had that where they don't understand the difference of touch. So if you're not a person that really gets that idea, then work with your family and try it out or friends. Or you might have client friends, right? Can I ask you a question?

How's my touch? And ask throughout the process, right? It's like, well, you're getting really light about that. It's kind of creepy. Like you are doing my bikini. You know, I 

think another thing that would be good, especially for like we're talking about new estheticians, a lot of times the experience you have receiving treatments is by other students.

And so it's a similar touch, where it's not that confident knowing what you're, how to touch. Um, I think they need to go get treatments by seasoned estheticians and more than one because everybody has a different. You know, style and feel and understanding what you like and how you would like to then give your 

services.

That's one of the things that we, um, I implement when I'm teaching or coaching anybody is that I literally put my hand on their hand. Right. And, uh, if they're doing the service, cause it's a training aspect training session, it doesn't matter if it's an advanced treatment, a seasoned esthetician or someone brand new taking program.

Right. It's. I still will go in and say, I don't know what it is by watching. I can tell how their hands placements are, or it's in the wrong place because they don't even know where to place the hand. Like there's the training. I was fortunate enough to have the amount of training that I had because we were taught hand placement.

We were taught touch. We were taught like, but I mean that program, when I look at it, that's, that's a year full time, that's five days a week, 40 hours a week. And we only got, there was no holidays. If it was a stat, we got a day off. That was it. So you imagine a full time year of doing. So we had a lot of practice and touch.

Touch was part of our marking. So that's something I had that it made sense to me. And I implemented it because it did body treatments too. And that was a big one. So I realized, Oh, that's so, yeah, it doesn't matter if it's brows. It doesn't matter if it's lashes, makeup, pedicure, touch is crucial. But. Yeah, that's just me.

So I try to, I do try to bring it in and suggest to people with what that's a good one. Actually, 

I've had that experience when I've been doing the wax training, especially with the hard wax on the underarms. And I'm always like, you need to put pressure and. Then when I'll let somebody do it on somebody else, and then I will do it on the person who did it and they'll be like, Oh, that much pressure.

I'm like, yeah, I didn't hurt you. It actually feels more comfortable, but you need to put pressure and they don't. So I think that feel it's really important. Yeah, the 

feel is so important and it takes time to learn it. Yeah. You know, it's like the, the fluffy side of things, but You know, one thing for me is I loved, uh, massage.

I don't know why, so I really honed in on it. And then understanding the muscles and the origin surgeons of the muscles and saying, okay, I have to lighten up here. Cause it's the collarbone. Like, you know, like that's why you need to know the muscles in the bone. So, you know, that, you know, I had, I remember talking about as simple as the nose, everybody's nose is different.

And they're thinking shape, they said, no, the cartilage, some people have very soft cartilage. Some people have very hard cartilage. Some people have a very large opening, some very small, you can't, you're, you're closing their nose when you're working in a cleansing, or you're, you're working so hard that you push their nose flat down.

That's not comfortable. So things like that, right. Or working with a skin type that has less elasticity. And that doesn't mean an age because there's genetics. It's true, right? So you really need to pay attention to your touch and what's under your hand when you're doing it. So, absolutely. Well, I mean, a lot of lists.

Yeah. 

And we talk about every point for days, but I think that it's a good, um, a good list to kind of put out there and everything is. Something to consider it's to be mindful and to watch how you're doing it because sometimes we do something and we're not aware of until it's, you know, brought to our attention so hopefully this is helpful to our listeners, and we're always open for.

If you have a good one, let us know. 

Yes, or share your experiences with this. Like, you can, um, you know, add to the messages below, um, uh, reach out to us, even on social media if you'd like. However you want to give us your feedback, that maybe there was a point in this conversation that you went, oh gosh, I thought I was doing that, but I'm actually doing this.

I've discovered that after the fact. Or, you know, it's like, or you're like, oh yeah, no, I've got that check. I'm good with this. Perfect. That's, that's wonderful. And this is all this is, is resource and reminders and whether you're new or seasoned, these are things to consider. All the time. So we're not just picking on the newbies here, but absolutely.

Oh, for sure. Get complacent and, and forget and comfortable maybe and forget. That's another can of worms. That's another, that's another topic. Totally another topic. Maybe we could get someone in for that any volunteers. Let us know. Would love to have you guys on. So if you do have a topic you'd love to discuss or feel that, you know.

Like we always said, it's open. Let us know. We'll fit you into the schedule somehow. So yeah. Absolutely. 

And there's the email is usually in the description and you can find us on social as well. 

Fantastic. Yeah. It was great chatting today. 

It was great. Thank you so much. And thanks for to our listeners.

We'll be back next week with another episode of Beauty Babble.