1 00:00:00,000 --> 00:00:04,760 Welcome back to Beauty Babble. 2 00:00:04,760 --> 00:00:08,520 Today we're talking about going to France. 3 00:00:08,520 --> 00:00:09,520 Yes. 4 00:00:09,520 --> 00:00:11,440 It was an exciting experience. 5 00:00:11,440 --> 00:00:15,160 I actually got to go because of work. 6 00:00:15,160 --> 00:00:16,160 Yeah. 7 00:00:16,160 --> 00:00:20,160 So you went to one of the skincare lines that Beauty called carries. 8 00:00:20,160 --> 00:00:23,120 You went to their, what do you call it, the head office or? 9 00:00:23,120 --> 00:00:24,120 All of it. 10 00:00:24,120 --> 00:00:27,120 We got to experience everything about the company. 11 00:00:27,120 --> 00:00:33,720 So their head office to the staff that's all involved from marketing to distribution 12 00:00:33,720 --> 00:00:42,240 to exporting, development, research lab to a production site to the gardens, to the 13 00:00:42,240 --> 00:00:48,680 gardens of where they actually get most of their ingredients from to put into their product 14 00:00:48,680 --> 00:00:49,680 lines. 15 00:00:49,680 --> 00:00:53,280 So it was really, really very cool experience. 16 00:00:53,280 --> 00:00:56,880 So Needs, I have a lot of questions about this. 17 00:00:56,880 --> 00:01:00,760 The first one being, why was an I invited? 18 00:01:00,760 --> 00:01:03,640 I don't know. 19 00:01:03,640 --> 00:01:05,640 You'll have to talk to Tara. 20 00:01:05,640 --> 00:01:08,640 Oh, I will. 21 00:01:08,640 --> 00:01:15,120 When I think of what you're saying, I see that you had a sneak peek. 22 00:01:15,120 --> 00:01:22,720 Like a behind the scenes of skincare line, how it's made, how it's researched, taught, 23 00:01:22,720 --> 00:01:27,440 all of it, everything. 24 00:01:27,440 --> 00:01:29,520 What was your favorite part? 25 00:01:29,520 --> 00:01:32,000 We'll start with the favorite. 26 00:01:32,000 --> 00:01:33,840 Food was really good too. 27 00:01:33,840 --> 00:01:37,000 Did I mention that? 28 00:01:37,000 --> 00:01:39,000 We were in my favorite part of the project. 29 00:01:39,000 --> 00:01:40,760 And why was it really coming out of the static? 30 00:01:40,760 --> 00:01:44,800 We've got to get all the perspective here. 31 00:01:44,800 --> 00:01:52,640 It was a lot more than I thought I knew, which was really surprising because I understood 32 00:01:52,640 --> 00:01:58,120 like working with the product line that they did their own research, their own lab, their 33 00:01:58,120 --> 00:01:59,120 scientists. 34 00:01:59,120 --> 00:02:06,040 I understand it took two years to take the thought or the idea of a product and to make 35 00:02:06,040 --> 00:02:07,040 it launch. 36 00:02:07,040 --> 00:02:08,360 That process is two years. 37 00:02:08,360 --> 00:02:10,360 So I understood that. 38 00:02:10,360 --> 00:02:16,920 But to see it and how they do it, it's just absolutely endless. 39 00:02:16,920 --> 00:02:19,040 I could just catch it loud. 40 00:02:19,040 --> 00:02:22,640 And until you see it, you don't really realize. 41 00:02:22,640 --> 00:02:26,600 And then the production, when they take that and they launch it, okay, now how are they 42 00:02:26,600 --> 00:02:29,000 going to market it and get it out there? 43 00:02:29,000 --> 00:02:34,280 And then when they take it to the laboratory to make the product, the factory, their production 44 00:02:34,280 --> 00:02:37,120 site was huge. 45 00:02:37,120 --> 00:02:41,520 Like my phone, I think I don't have storage left of all the videos, everything that I 46 00:02:41,520 --> 00:02:42,520 took. 47 00:02:42,520 --> 00:02:48,480 And what they did, and they actually explained the director of the production site was amazing 48 00:02:48,480 --> 00:02:50,320 because he took us on our personal tour. 49 00:02:50,320 --> 00:02:51,320 That's what happened. 50 00:02:51,320 --> 00:02:53,720 We had our own personal tour. 51 00:02:53,720 --> 00:02:56,200 So a group of us went. 52 00:02:56,200 --> 00:03:00,760 So from here in Edmonton, there was four or five of us. 53 00:03:00,760 --> 00:03:07,560 And then in Calgary, there's a school that also has a product line. 54 00:03:07,560 --> 00:03:11,040 So the last time they were there, I think it was the owners that went, but this time 55 00:03:11,040 --> 00:03:14,600 they brought out the head instructors so they could see what that was like. 56 00:03:14,600 --> 00:03:17,800 And she too was amazed by it all. 57 00:03:17,800 --> 00:03:22,800 And then we had another gentleman join us at a Toronto because he's also helping to distribute 58 00:03:22,800 --> 00:03:26,360 product lines so that he could understand the whole thing. 59 00:03:26,360 --> 00:03:31,360 You know, when they make the products, they don't just make them and say they tested on 60 00:03:31,360 --> 00:03:34,360 25 people. 61 00:03:34,360 --> 00:03:37,520 Then they took us to the research area. 62 00:03:37,520 --> 00:03:42,160 And what the scientists did, they have over 30 of their own scientists doing this and 63 00:03:42,160 --> 00:03:44,760 researching and developing the product. 64 00:03:44,760 --> 00:03:48,680 And when they take it to the person, when they want to take it actual to people to see 65 00:03:48,680 --> 00:03:52,040 what's going to do its job, when they think it's all stable and ready. 66 00:03:52,040 --> 00:03:54,400 And I mean, there's all these stages to it. 67 00:03:54,400 --> 00:03:55,400 It's just amazing. 68 00:03:55,400 --> 00:04:03,920 Then they use these machines and electronic level, like this you could say, or technologically, 69 00:04:03,920 --> 00:04:11,120 so advanced that they're monitoring the skin at a cellular level of how it's actually working. 70 00:04:11,120 --> 00:04:13,440 So it's not just a person's point of view. 71 00:04:13,440 --> 00:04:20,080 And one of the, I could probably get the name, we could put it at the bottom of this, 72 00:04:20,080 --> 00:04:25,440 is one of the ones they do is a 3D and they actually video the whole thing and then they 73 00:04:25,440 --> 00:04:31,400 can see it before and during an after of what they do. 74 00:04:31,400 --> 00:04:36,920 That's interesting because when I've gone through the technical manuals and I used to 75 00:04:36,920 --> 00:04:43,160 do the product knowledge classes for the skincare line, they would have, you know, this product 76 00:04:43,160 --> 00:04:50,520 after testing results are 98% retention of hydration or whatever. 77 00:04:50,520 --> 00:04:53,040 And I always thought that was, well, it's interesting. 78 00:04:53,040 --> 00:04:54,040 Okay, good. 79 00:04:54,040 --> 00:04:55,040 They obviously know what they're doing. 80 00:04:55,040 --> 00:04:57,920 But then I didn't realize they did. 81 00:04:57,920 --> 00:05:01,480 I just was like, I don't know. 82 00:05:01,480 --> 00:05:03,480 I didn't realize it was a machine. 83 00:05:03,480 --> 00:05:05,480 And there's a few of them. 84 00:05:05,480 --> 00:05:11,040 But this one in particular that they have, if I'm not mistaken, and we could find out 85 00:05:11,040 --> 00:05:12,040 the quote on this. 86 00:05:12,040 --> 00:05:16,400 I think there's only three other companies in the entire world that have this machine. 87 00:05:16,400 --> 00:05:21,840 And then when they have the people involved, they have over 500 people that they work with 88 00:05:21,840 --> 00:05:22,840 within their communities. 89 00:05:22,840 --> 00:05:27,440 And I should tell you a little story about how that was really quite amazing, what they 90 00:05:27,440 --> 00:05:28,440 can do with this. 91 00:05:28,440 --> 00:05:32,800 But the people that they use is from their community, from their area. 92 00:05:32,800 --> 00:05:38,200 And they bring in people and then they're in a private cubicle to go through the questions 93 00:05:38,200 --> 00:05:39,200 and everything. 94 00:05:39,200 --> 00:05:40,200 They cannot talk about it. 95 00:05:40,200 --> 00:05:45,880 They have to just give their honest thoughts about whether maybe they sent them the product, 96 00:05:45,880 --> 00:05:47,680 try for this trial run. 97 00:05:47,680 --> 00:05:51,360 Maybe they were the model coming in and they had the product. 98 00:05:51,360 --> 00:05:54,280 So they really, really do involve people in it. 99 00:05:54,280 --> 00:05:58,360 It's not just some scientists saying, yes, listen to us because we're not intelligent 100 00:05:58,360 --> 00:06:02,200 and we should just follow what we're saying. 101 00:06:02,200 --> 00:06:10,120 I think the other unique thing is that, maybe I'm wrong, but a lot of skincare brands get 102 00:06:10,120 --> 00:06:19,640 developed or manufactured in laboratories that manufacture multiple brands versus this 103 00:06:19,640 --> 00:06:23,800 is dedicated to this brand. 104 00:06:23,800 --> 00:06:24,800 It's their own. 105 00:06:24,800 --> 00:06:27,360 This company has their own laboratory. 106 00:06:27,360 --> 00:06:35,440 They do not have any outside skincare cosmetics at all in that facility. 107 00:06:35,440 --> 00:06:39,360 So they have full control of what's going on. 108 00:06:39,360 --> 00:06:44,200 One thing that I like to put to product line is they focus on putting their money back 109 00:06:44,200 --> 00:06:48,440 into the company itself to better develop. 110 00:06:48,440 --> 00:06:51,800 Maybe they're not sure of product lies or research. 111 00:06:51,800 --> 00:07:01,680 Right now they're very big on what we're looking for, what they're environmentally friendly. 112 00:07:01,680 --> 00:07:04,400 So their packaging is recycled. 113 00:07:04,400 --> 00:07:10,440 Their products in a jar that now you can keep your jar and then take that little part out 114 00:07:10,440 --> 00:07:13,760 and put in just the products. 115 00:07:13,760 --> 00:07:16,360 You can have something to put it in and get raised there. 116 00:07:16,360 --> 00:07:18,480 Very much about the environment, community. 117 00:07:18,480 --> 00:07:27,640 I've been with this company, I guess you could say since the early 90s when I first was introduced 118 00:07:27,640 --> 00:07:34,080 to this company and they manufacture a couple of skincare products out of that. 119 00:07:34,080 --> 00:07:35,080 So it's their own. 120 00:07:35,080 --> 00:07:42,000 Yes, well, it's a SOTIS group and you can look online when they break in. 121 00:07:42,000 --> 00:07:47,280 I'm the educator for Bernard Cassier, which is one of the lines. 122 00:07:47,280 --> 00:07:54,480 So I was invited along with Beauty Vault to the Bernard Cassier side of things. 123 00:07:54,480 --> 00:07:55,480 Did they talk about SOTIS? 124 00:07:55,480 --> 00:07:59,080 Well, yes, because I had it and I got to see things. 125 00:07:59,080 --> 00:08:03,960 So they explained how it worked that when they developed it, what's the differences in that. 126 00:08:03,960 --> 00:08:11,760 The company SOTIS group owns all of it, so their manufacturers, where it separates is 127 00:08:11,760 --> 00:08:14,040 of course into the office side of things. 128 00:08:14,040 --> 00:08:20,720 And then in the research, they actually separate as well so that they stay focused on what 129 00:08:20,720 --> 00:08:23,920 that brand represents, what's going to be behind it. 130 00:08:23,920 --> 00:08:27,120 So they don't just oversee all of it. 131 00:08:27,120 --> 00:08:31,600 They're not saying, yeah, the manufacturer inside of it will last because then they'll 132 00:08:31,600 --> 00:08:32,600 run through it. 133 00:08:32,600 --> 00:08:37,000 They were actually ironically the bucket funders over at Artassier being done. 134 00:08:37,000 --> 00:08:42,840 So it's really neat to see the huge massive tugs of where they were doing the cream. 135 00:08:42,840 --> 00:08:45,160 And then how it was being produced down the line. 136 00:08:45,160 --> 00:08:46,160 It was awesome. 137 00:08:46,160 --> 00:08:50,360 They're explaining the details of the cleansing of SOTIS. 138 00:08:50,360 --> 00:08:53,800 I mean, we have to be completely covered. 139 00:08:53,800 --> 00:08:57,520 We're walking around the room and they're like, it's like a movie set. 140 00:08:57,520 --> 00:09:01,320 Did you go into a room, get your stuff on, go in? 141 00:09:01,320 --> 00:09:02,320 Yes. 142 00:09:02,320 --> 00:09:04,320 Yes, we had to go into one room. 143 00:09:04,320 --> 00:09:10,320 Yes, put it all on and then once we were checked over, we were allowed to go in. 144 00:09:10,320 --> 00:09:11,320 So cool. 145 00:09:11,320 --> 00:09:19,760 I think another neat thing about Bernard Cassier, and I guess we can have a little, we're obviously 146 00:09:19,760 --> 00:09:20,760 biased. 147 00:09:20,760 --> 00:09:23,280 Yes, but that's okay. 148 00:09:23,280 --> 00:09:31,560 Because they have a garden where they actually grow some of the ingredients and harvest them. 149 00:09:31,560 --> 00:09:32,560 You went to the gardens? 150 00:09:32,560 --> 00:09:34,440 Yes, we got to go to the gardens. 151 00:09:34,440 --> 00:09:40,640 They had what we understood they stopped doing the tours, but because we were, well, 152 00:09:40,640 --> 00:09:43,080 you mean you're not going to show us. 153 00:09:43,080 --> 00:09:45,760 I was like, oh my God, I want to see this garden. 154 00:09:45,760 --> 00:09:48,520 So they actually, it's an organic garden. 155 00:09:48,520 --> 00:09:51,000 And they started this, I can't remember the year. 156 00:09:51,000 --> 00:09:52,520 This is going back a long time ago. 157 00:09:52,520 --> 00:09:58,800 I remember when this was happening, I had my other, what had my spa. 158 00:09:58,800 --> 00:10:00,640 So that was like a 10-year process. 159 00:10:00,640 --> 00:10:03,920 So they had already began this a long time ago. 160 00:10:03,920 --> 00:10:09,600 And now they're utilizing the cornflower in our eye pair is actually from that garden. 161 00:10:09,600 --> 00:10:11,800 So to know this, that's what they do. 162 00:10:11,800 --> 00:10:13,600 And it's actually from the area. 163 00:10:13,600 --> 00:10:18,760 So this is the neat part of Sotis Prudigal, say. 164 00:10:18,760 --> 00:10:23,320 Bernard Cassie itself, speak on that, because that's what I was looking for, what we went 165 00:10:23,320 --> 00:10:24,320 through. 166 00:10:24,320 --> 00:10:28,760 So Breathe is where it all started, if you wish. 167 00:10:28,760 --> 00:10:32,360 So Bernard Mass met his wife there. 168 00:10:32,360 --> 00:10:35,160 And that's where their office is, basically. 169 00:10:35,160 --> 00:10:40,520 From there, the production company where they make the product is actually for where Mums 170 00:10:40,520 --> 00:10:44,520 side of the family grew up, where Mums was born in that area. 171 00:10:44,520 --> 00:10:50,840 And then the garden side is actually where Bernard Mass, he's founder of Sotis Group, 172 00:10:50,840 --> 00:10:51,840 basically. 173 00:10:51,840 --> 00:10:57,280 He grew up there and he raised his kids, his children there. 174 00:10:57,280 --> 00:11:03,200 A farmer locally nearby is the honey producer for the whistling line for us. 175 00:11:03,200 --> 00:11:04,200 Yes. 176 00:11:04,200 --> 00:11:12,280 So, and then the garden side, what they call the Sotis Gardens is actually a garden that 177 00:11:12,280 --> 00:11:15,160 he loves gardens. 178 00:11:15,160 --> 00:11:23,480 So he had an architectural gardener make this garden, a Hasabotique, a beautiful restaurant. 179 00:11:23,480 --> 00:11:29,280 But the garden itself is not the gardening of where the product ingredients are from. 180 00:11:29,280 --> 00:11:30,440 So I didn't know that. 181 00:11:30,440 --> 00:11:32,000 I thought it was all together. 182 00:11:32,000 --> 00:11:33,640 No, it's separate. 183 00:11:33,640 --> 00:11:35,360 So you learn something new every day. 184 00:11:35,360 --> 00:11:43,160 This garden where anyone can go visit is like a park and that area is not that far. 185 00:11:43,160 --> 00:11:46,840 So it's like this almost like this rave and then it's around the whole area. 186 00:11:46,840 --> 00:11:49,600 So that's when you buy very community. 187 00:11:49,600 --> 00:11:53,960 And they could have very well-stated hearse and done the head office and everything like 188 00:11:53,960 --> 00:11:57,880 that, but they wanted to stay local. 189 00:11:57,880 --> 00:12:00,120 It was in the community. 190 00:12:00,120 --> 00:12:02,120 So they really do focus on the community. 191 00:12:02,120 --> 00:12:06,680 People that were working in their boutique were from the community. 192 00:12:06,680 --> 00:12:10,040 The people from the restaurant were from the community. 193 00:12:10,040 --> 00:12:12,240 Like this is very interesting how they are. 194 00:12:12,240 --> 00:12:18,080 They're very, very proud of the family and the sons, Mr. Massive. 195 00:12:18,080 --> 00:12:19,080 He's older now. 196 00:12:19,080 --> 00:12:20,080 He's not involved. 197 00:12:20,080 --> 00:12:21,080 It is a family. 198 00:12:21,080 --> 00:12:22,080 Like it's a family business. 199 00:12:22,080 --> 00:12:23,080 Yeah. 200 00:12:23,080 --> 00:12:28,080 The two sons basically run the company. 201 00:12:28,080 --> 00:12:33,400 One focuses on the one line, one focuses on the other line, that take one. 202 00:12:33,400 --> 00:12:34,400 Do they just have the two lines? 203 00:12:34,400 --> 00:12:35,400 Like so two sons? 204 00:12:35,400 --> 00:12:37,520 And they also have beauty gardens as well. 205 00:12:37,520 --> 00:12:39,000 And this is small, organic. 206 00:12:39,000 --> 00:12:40,000 Interesting. 207 00:12:40,000 --> 00:12:41,000 Yeah. 208 00:12:41,000 --> 00:12:46,920 So that's all the things that kind of surprise me. 209 00:12:46,920 --> 00:12:53,320 Then where their garden is, of where they actually roam for their ingredients of everything 210 00:12:53,320 --> 00:12:57,280 that they can try to do locally, either from there or in France. 211 00:12:57,280 --> 00:12:58,760 This is their first priority. 212 00:12:58,760 --> 00:13:00,360 Then they source outward. 213 00:13:00,360 --> 00:13:07,480 And they usually do like non-packaging or when teaching it, it was free trade certified. 214 00:13:07,480 --> 00:13:08,480 Yes. 215 00:13:08,480 --> 00:13:12,080 Or like they're always very conscious of where the ingredients are. 216 00:13:12,080 --> 00:13:13,080 Yes. 217 00:13:13,080 --> 00:13:20,840 And if you're not sure what that means, it's basically when they order in an ingredient, 218 00:13:20,840 --> 00:13:22,800 where is the thing sourced from? 219 00:13:22,800 --> 00:13:25,480 How are they treating their workers there? 220 00:13:25,480 --> 00:13:30,080 It's not children and it's, yeah, there. 221 00:13:30,080 --> 00:13:35,000 And I think it's also where there's a guarantee that people who are working to harvest the 222 00:13:35,000 --> 00:13:39,400 ingredients are being paid a fair price for their labor and there's an extra education 223 00:13:39,400 --> 00:13:40,400 on the humble. 224 00:13:40,400 --> 00:13:47,760 And the standards in Europe are actually very high in order to have product and when they 225 00:13:47,760 --> 00:13:49,280 distribute that way. 226 00:13:49,280 --> 00:13:57,600 So having the company understand because they are across 50 some countries, that they understand 227 00:13:57,600 --> 00:14:01,680 every country is different and the protocols for every country is different. 228 00:14:01,680 --> 00:14:07,480 So I just applaud them for the amount of work that they do in order to help get it into 229 00:14:07,480 --> 00:14:08,480 Canada. 230 00:14:08,480 --> 00:14:11,880 And if something comes up, they're on it right away to ensure. 231 00:14:11,880 --> 00:14:17,280 So before they even make an ingredient or a make-and-grain for and make a cream, they 232 00:14:17,280 --> 00:14:20,720 really do look at how will this affect everybody? 233 00:14:20,720 --> 00:14:26,880 And that's how you keep up with the regulations of every country. 234 00:14:26,880 --> 00:14:30,320 And then you look at climate, well, this work in this climate. 235 00:14:30,320 --> 00:14:38,200 So it's just amazing that like probably our country will be for hydration testing, whereas 236 00:14:38,200 --> 00:14:40,840 maybe not so much in some other countries. 237 00:14:40,840 --> 00:14:43,120 But yeah, no, it was neat. 238 00:14:43,120 --> 00:14:48,800 And if you go to their website, Bernard Kessier, you will see the little house, their story. 239 00:14:48,800 --> 00:14:50,480 Well, we got to go see that house. 240 00:14:50,480 --> 00:14:51,480 Oh, you did? 241 00:14:51,480 --> 00:14:52,480 Yes. 242 00:14:52,480 --> 00:14:59,400 And the director of the gardens and boutique restaurant is a very close friend, a childhood 243 00:14:59,400 --> 00:15:00,400 friendship member. 244 00:15:00,400 --> 00:15:02,520 So he runs it for him. 245 00:15:02,520 --> 00:15:04,080 So that's why I mean another community thing. 246 00:15:04,080 --> 00:15:05,080 So what is that house? 247 00:15:05,080 --> 00:15:07,480 Is it inhabited by people who live there? 248 00:15:07,480 --> 00:15:09,120 Or is it still the family? 249 00:15:09,120 --> 00:15:10,120 They still live there. 250 00:15:10,120 --> 00:15:14,440 It's difficult in the house, nobody uses a summer now retreat that they go to. 251 00:15:14,440 --> 00:15:15,440 Oh, nice. 252 00:15:15,440 --> 00:15:18,880 And sometimes they actually even run, because it looks a little bit different on the site 253 00:15:18,880 --> 00:15:27,120 there, because they've expanded, recreated the barn and they'll actually do training 254 00:15:27,120 --> 00:15:30,120 there and whether it's meetings or things like that. 255 00:15:30,120 --> 00:15:32,640 So like a retreat idea too that they do like that. 256 00:15:32,640 --> 00:15:34,800 So I was trying to find out more information about that. 257 00:15:34,800 --> 00:15:35,800 Thank you. 258 00:15:35,800 --> 00:15:39,600 If you do that retreat, you probably need somebody to come with you to film. 259 00:15:39,600 --> 00:15:41,720 And we can chat about that. 260 00:15:41,720 --> 00:15:42,720 Yes. 261 00:15:42,720 --> 00:15:49,600 I'm trying to get myself a trip. 262 00:15:49,600 --> 00:15:57,160 I think the biggest thing that surprised me, is that everyone was so friendly. 263 00:15:57,160 --> 00:16:00,480 I mean they asked me, well, why didn't you bring a husband? 264 00:16:00,480 --> 00:16:04,280 It's been a long, like, well, that's okay. 265 00:16:04,280 --> 00:16:05,280 Come. 266 00:16:05,280 --> 00:16:11,880 You know, whether you wanted to hang out or not, but please, like next time. 267 00:16:11,880 --> 00:16:15,760 And I said, you know, my son would, my sons would probably come first. 268 00:16:15,760 --> 00:16:17,080 They want to adopt me. 269 00:16:17,080 --> 00:16:18,080 I want to go. 270 00:16:18,080 --> 00:16:21,960 And they said, anytime, please let us know when they get arrived. 271 00:16:21,960 --> 00:16:22,960 What? 272 00:16:22,960 --> 00:16:23,960 Yes. 273 00:16:23,960 --> 00:16:25,960 But they first thought it was to the son. 274 00:16:25,960 --> 00:16:32,120 So you, I mean, respect the fact of, you know, they are the, the VPs of the two breves, 275 00:16:32,120 --> 00:16:37,240 if you wish, the mainly, and they came to greet us and they worked around their schedule 276 00:16:37,240 --> 00:16:38,240 to be a part of us. 277 00:16:38,240 --> 00:16:41,400 And they made sure the last night that we were there, they took us for dinner. 278 00:16:41,400 --> 00:16:45,680 We hung out and it was just, it was very laid back, easy. 279 00:16:45,680 --> 00:16:48,640 And I don't know how many, there's a few people I know of. 280 00:16:48,640 --> 00:16:54,560 And I think that's one thing I like about and admire about the relationships that Tara 281 00:16:54,560 --> 00:16:55,560 and Fadi have created. 282 00:16:55,560 --> 00:17:00,080 And it's a sound, there's a beauty called, a beauty called, yeah, that these are the 283 00:17:00,080 --> 00:17:04,000 people that they attract to each other. 284 00:17:04,000 --> 00:17:08,000 And that's the type of people that are really family based things. 285 00:17:08,000 --> 00:17:13,840 And I think when you have down to earth people like that, it was like, you'll see that they 286 00:17:13,840 --> 00:17:17,640 locked them in this back, think of a company. 287 00:17:17,640 --> 00:17:18,640 That's it. 288 00:17:18,640 --> 00:17:19,640 It's a huge company. 289 00:17:19,640 --> 00:17:20,640 It's huge. 290 00:17:20,640 --> 00:17:26,520 But it's still family owned and it has that small, that small business feel to it. 291 00:17:26,520 --> 00:17:28,480 But it's an international brand. 292 00:17:28,480 --> 00:17:29,480 Yes. 293 00:17:29,480 --> 00:17:34,400 What they do for one Firefly is the same beliefs for like the company, Rett & Sens. 294 00:17:34,400 --> 00:17:42,440 That and because Mr. Moss was very much about family and community, his sons are caring 295 00:17:42,440 --> 00:17:43,440 that traditional art. 296 00:17:43,440 --> 00:17:48,880 Like they're really making sure that that is the one center of it all, no matter how 297 00:17:48,880 --> 00:17:49,880 large they were. 298 00:17:49,880 --> 00:17:57,280 And I think the interesting part is so many people like the head of marketing, the director 299 00:17:57,280 --> 00:18:04,080 of the production company, I think that's like a $55 million a year cost just to make 300 00:18:04,080 --> 00:18:06,200 that happen. 301 00:18:06,200 --> 00:18:10,600 And he's worked for Nutrigina, Johnson & Johnson. 302 00:18:10,600 --> 00:18:14,640 And he was humble enough to take us on tour. 303 00:18:14,640 --> 00:18:19,200 And he was just so friendly to answer our questions and showed us everything. 304 00:18:19,200 --> 00:18:23,440 So it just represents everybody right through the mold. 305 00:18:23,440 --> 00:18:28,720 I mean the director of where we went for lunch first and then we went to the gardens, which 306 00:18:28,720 --> 00:18:31,840 is passion is and it's like a park. 307 00:18:31,840 --> 00:18:32,840 You can go hang out. 308 00:18:32,840 --> 00:18:35,760 There's free to go for anybody that wants to just hang out. 309 00:18:35,760 --> 00:18:36,760 He's got his own garden. 310 00:18:36,760 --> 00:18:37,760 He's got Egyptian style. 311 00:18:37,760 --> 00:18:44,760 He's got like it's everything was very thought out and every section represents something. 312 00:18:44,760 --> 00:18:47,760 So you can just go and hang out and walk the gardens. 313 00:18:47,760 --> 00:18:49,760 I've got to have an acre so let's know. 314 00:18:49,760 --> 00:18:50,760 It's quite large. 315 00:18:50,760 --> 00:18:52,160 It sounds lovely though. 316 00:18:52,160 --> 00:18:56,280 And so that gentleman like he said, Oh, I can take you to go show because there was no 317 00:18:56,280 --> 00:19:02,720 way to go show us the house where they grew up, the garden up where they actually produce 318 00:19:02,720 --> 00:19:05,080 ingredients and the flowers and everything. 319 00:19:05,080 --> 00:19:09,600 He took this person over because let me see if I can just get a week or a bit. 320 00:19:09,600 --> 00:19:10,600 So we drove through the country. 321 00:19:10,600 --> 00:19:13,560 I don't do everything's kind of like that. 322 00:19:13,560 --> 00:19:18,040 Half an hour to an hour away from all the things is what we noticed. 323 00:19:18,040 --> 00:19:19,040 Yeah. 324 00:19:19,040 --> 00:19:29,280 Do you think this is typical of skin care brands and having these like bringing you 325 00:19:29,280 --> 00:19:33,400 out to the facility doing these tours, giving them behind the scenes? 326 00:19:33,400 --> 00:19:35,680 I mean, it's amazing that the SOTI group is. 327 00:19:35,680 --> 00:19:37,480 I don't think I would imagine them. 328 00:19:37,480 --> 00:19:38,480 Oh, yeah. 329 00:19:38,480 --> 00:19:39,480 Yeah. 330 00:19:39,480 --> 00:19:40,480 Sure, there's others out there. 331 00:19:40,480 --> 00:19:41,480 Yeah. 332 00:19:41,480 --> 00:19:42,480 I would think there would be. 333 00:19:42,480 --> 00:19:43,480 I don't know that I'm a little bit. 334 00:19:43,480 --> 00:19:44,480 I think there are some. 335 00:19:44,480 --> 00:19:51,000 But again, if they're mass producing for other products, they probably don't have the facility 336 00:19:51,000 --> 00:19:53,000 to allow that either. 337 00:19:53,000 --> 00:19:55,600 But I would imagine that they do. 338 00:19:55,600 --> 00:19:58,920 It'd be a fair question to ask them. 339 00:19:58,920 --> 00:20:01,600 I think that was something interesting. 340 00:20:01,600 --> 00:20:09,760 When I started with Bernard Cassier, like doing the product knowledge education, I know that 341 00:20:09,760 --> 00:20:16,680 there is such a thing where during manufacturing, it's a facility that manufactures multiple 342 00:20:16,680 --> 00:20:17,680 product lines. 343 00:20:17,680 --> 00:20:19,840 I just assumed every product line came from something. 344 00:20:19,840 --> 00:20:20,840 Yeah. 345 00:20:20,840 --> 00:20:21,840 But it doesn't. 346 00:20:21,840 --> 00:20:22,840 And that's really interesting. 347 00:20:22,840 --> 00:20:27,120 It's a small number in the world that have their own. 348 00:20:27,120 --> 00:20:28,840 I mean, it's very costly, right? 349 00:20:28,840 --> 00:20:29,840 Oh, for sure. 350 00:20:29,840 --> 00:20:30,840 It's a matter of time. 351 00:20:30,840 --> 00:20:36,520 You'd have to have like a big enough, like we said, the SOTI group is in 130 countries. 352 00:20:36,520 --> 00:20:40,680 So they can, they have that demand. 353 00:20:40,680 --> 00:20:44,360 And then we were looking at taking pictures and they're like, Oh, make sure you don't 354 00:20:44,360 --> 00:20:48,440 take pictures of this part because it's really developing your product. 355 00:20:48,440 --> 00:20:50,640 So it's really cool that we can see the single. 356 00:20:50,640 --> 00:20:51,640 We'll take it from this. 357 00:20:51,640 --> 00:20:52,640 There you go. 358 00:20:52,640 --> 00:20:53,640 We promise. 359 00:20:53,640 --> 00:20:54,640 You can't tell. 360 00:20:54,640 --> 00:20:55,640 No. 361 00:20:55,640 --> 00:21:01,200 I think we'll get in trouble if we don't know what was coming in the nearest stick up. 362 00:21:01,200 --> 00:21:05,760 But it's going to give you an idea of whatever they're launching next year is being developed. 363 00:21:05,760 --> 00:21:07,480 So they're not, it's not there yet. 364 00:21:07,480 --> 00:21:08,480 Right? 365 00:21:08,480 --> 00:21:11,680 This is just interesting because they, before they even talk about it. 366 00:21:11,680 --> 00:21:18,680 So their, their scientists basically look at how to do it better, how to improve this. 367 00:21:18,680 --> 00:21:24,400 So hydration is your, uh, product line and you want to make it better. 368 00:21:24,400 --> 00:21:26,920 It just might mind blowing to make it even better. 369 00:21:26,920 --> 00:21:31,600 And that comes with science and that's the research behind it. 370 00:21:31,600 --> 00:21:36,360 So what they do together and there's a group of them, they come together and say, Hey, 371 00:21:36,360 --> 00:21:38,160 I've got a great idea. 372 00:21:38,160 --> 00:21:40,120 I've been researching this. 373 00:21:40,120 --> 00:21:41,120 Right? 374 00:21:41,120 --> 00:21:42,680 So, um, it's, it's just interesting. 375 00:21:42,680 --> 00:21:48,520 And that's the thing about the aesthetic industry, like even just narrow down on skincare. 376 00:21:48,520 --> 00:21:50,320 It's constant like new product is coming up. 377 00:21:50,320 --> 00:21:51,320 Reformulation of a product. 378 00:21:51,320 --> 00:21:52,320 It's like, but it was great. 379 00:21:52,320 --> 00:21:53,320 I loved it. 380 00:21:53,320 --> 00:21:54,320 But then it's even better. 381 00:21:54,320 --> 00:21:59,720 So there's always, um, that progress because they're always researching, discovering new 382 00:21:59,720 --> 00:22:00,720 things. 383 00:22:00,720 --> 00:22:03,320 And it's not a stagnant, um, industry. 384 00:22:03,320 --> 00:22:05,600 There's always change, but that makes it challenging too. 385 00:22:05,600 --> 00:22:07,800 Cause you're constantly having to learn new things. 386 00:22:07,800 --> 00:22:08,800 Yes. 387 00:22:08,800 --> 00:22:12,160 So what can you recap for us? 388 00:22:12,160 --> 00:22:16,960 Three things you learned that you didn't know before because of your trip and it can also 389 00:22:16,960 --> 00:22:18,920 be foods related. 390 00:22:18,920 --> 00:22:30,400 And maybe one to three things, um, you wish you'd seen more of or not disappointed, but 391 00:22:30,400 --> 00:22:32,760 and improve a place of improvement because there's always. 392 00:22:32,760 --> 00:22:33,760 Oh yeah. 393 00:22:33,760 --> 00:22:35,600 Not all the flowers were there. 394 00:22:35,600 --> 00:22:40,760 So when can you go the next time I'm already thinking Sam is planning another time? 395 00:22:40,760 --> 00:22:44,800 Um, I think I'd pick a different time of the year, which I'm going to reach out to Alstom. 396 00:22:44,800 --> 00:22:46,760 When is the garden available? 397 00:22:46,760 --> 00:22:49,720 Cause that's the other thing is you can't just go any time of the year because it closes 398 00:22:49,720 --> 00:22:53,920 the certain time of the month because there's no flowers. 399 00:22:53,920 --> 00:22:54,920 Oh, okay. 400 00:22:54,920 --> 00:22:55,920 Or they're too young. 401 00:22:55,920 --> 00:22:57,720 You don't want anyone going. 402 00:22:57,720 --> 00:23:00,320 Um, but anyways, so I would try to. 403 00:23:00,320 --> 00:23:05,760 Try to figure out that time when I can actually see maybe more of it because we can see the 404 00:23:05,760 --> 00:23:10,040 cornflower and we could see a few of the things there, but a lot of it was they called it 405 00:23:10,040 --> 00:23:11,040 the end of their seasonal. 406 00:23:11,040 --> 00:23:12,040 That was in June. 407 00:23:12,040 --> 00:23:17,040 They have better climate than we do. 408 00:23:17,040 --> 00:23:19,440 Well, it could just be the type of. 409 00:23:19,440 --> 00:23:20,440 Oh, I guess. 410 00:23:20,440 --> 00:23:24,160 I mean, I'm not a little less. 411 00:23:24,160 --> 00:23:26,360 I actually really wanted to see the honey collection. 412 00:23:26,360 --> 00:23:28,200 Oh, but you didn't get to do that. 413 00:23:28,200 --> 00:23:29,200 We didn't get to do that. 414 00:23:29,200 --> 00:23:31,920 This is again, another area. 415 00:23:31,920 --> 00:23:33,360 Some would have to take this there. 416 00:23:33,360 --> 00:23:35,360 What was I'm remembering. 417 00:23:35,360 --> 00:23:36,640 What was the thing about the honey? 418 00:23:36,640 --> 00:23:41,480 It was like, uh, well, they actually won an award when they first saw it. 419 00:23:41,480 --> 00:23:42,480 They're auctioning. 420 00:23:42,480 --> 00:23:43,480 Yeah. 421 00:23:43,480 --> 00:23:44,480 One line. 422 00:23:44,480 --> 00:23:50,880 Uh, anyways, they went and the ward, uh, through the production of their honey and they used 423 00:23:50,880 --> 00:23:58,080 the same honey from that area and wherever the honey may be super is. 424 00:23:58,080 --> 00:24:00,080 The one that produces that. 425 00:24:00,080 --> 00:24:05,680 Um, and I just thought that it would be really interesting to me, someone local who's helping 426 00:24:05,680 --> 00:24:12,760 the skin care company produce and I'm talking there in this, it's the end of them and you 427 00:24:12,760 --> 00:24:15,000 can see the videos of what they're doing. 428 00:24:15,000 --> 00:24:19,480 So I thought if you really need to actually see it in action, but I'm kind of corny that 429 00:24:19,480 --> 00:24:20,480 way. 430 00:24:20,480 --> 00:24:25,040 I like to go deep into understanding a little bit more of how things work. 431 00:24:25,040 --> 00:24:26,040 Yeah. 432 00:24:26,040 --> 00:24:27,040 So that would be interesting. 433 00:24:27,040 --> 00:24:28,040 Okay. 434 00:24:28,040 --> 00:24:29,920 Do you have a third one for our wish? 435 00:24:29,920 --> 00:24:32,920 Wish I could have or? 436 00:24:32,920 --> 00:24:39,040 Let's say I think we need more time so you could see all this. 437 00:24:39,040 --> 00:24:40,040 More. 438 00:24:40,040 --> 00:24:41,040 That's it. 439 00:24:41,040 --> 00:24:42,040 Okay. 440 00:24:42,040 --> 00:24:43,040 So how much time did you have actually? 441 00:24:43,040 --> 00:24:46,920 We had five straight days, full days of everything from training. 442 00:24:46,920 --> 00:24:51,280 We had hands on training for the international trainings. 443 00:24:51,280 --> 00:24:57,760 And then we're assisting these places, the collection site, the place where they're actually 444 00:24:57,760 --> 00:25:03,280 exporting all of their items, a separate factory for that. 445 00:25:03,280 --> 00:25:04,280 Gardens. 446 00:25:04,280 --> 00:25:05,280 Okay. 447 00:25:05,280 --> 00:25:06,280 That's okay. 448 00:25:06,280 --> 00:25:07,280 That's good. 449 00:25:07,280 --> 00:25:12,120 Those are actually really good feedback and something that you would probably take into 450 00:25:12,120 --> 00:25:15,280 consideration next time you go with me. 451 00:25:15,280 --> 00:25:18,280 No, so she plugged that one in there. 452 00:25:18,280 --> 00:25:27,280 All right, and then if we can recap your three highlights, what you learned, maybe something 453 00:25:27,280 --> 00:25:28,280 you didn't know about. 454 00:25:28,280 --> 00:25:33,280 I know we've talked about a lot of stuff, so we just kind of wrap up at the end. 455 00:25:33,280 --> 00:25:34,280 Okay. 456 00:25:34,280 --> 00:25:41,280 I think the part where you're doing the research, how it's separate from everything else, as 457 00:25:41,280 --> 00:25:45,280 it's home building, that's where the scientists and researchers are. 458 00:25:45,280 --> 00:25:49,280 And the level of what they do to go there. 459 00:25:49,280 --> 00:25:55,280 So when I think of like the lab, I almost went like to university and think a laboratory 460 00:25:55,280 --> 00:25:57,280 and that was my vision of it. 461 00:25:57,280 --> 00:25:59,280 It's similar, that idea. 462 00:25:59,280 --> 00:26:06,280 But the level of the technology behind it all, I think seeing that more so, and which led 463 00:26:06,280 --> 00:26:07,280 to more questions. 464 00:26:07,280 --> 00:26:08,280 Right? 465 00:26:08,280 --> 00:26:14,280 And the person that was touring us around, she was the one overseeing Bernard Cassie completely. 466 00:26:14,280 --> 00:26:21,280 And then who was underneath that and seeing the equipment that they used for their testing. 467 00:26:21,280 --> 00:26:24,280 Which that was really interesting. 468 00:26:24,280 --> 00:26:32,280 That was like, we asked how much it costs, but I'm sure that's what happened. 469 00:26:32,280 --> 00:26:35,280 She didn't have the answer for it, but she put it this way. 470 00:26:35,280 --> 00:26:39,280 I think there's only us and maybe two or three others in the world. 471 00:26:39,280 --> 00:26:42,280 Okay, we can get the name of it. 472 00:26:42,280 --> 00:26:45,280 We'll link it in the show notes, just for curiosity's sake. 473 00:26:45,280 --> 00:26:47,280 I really want to know what it is. 474 00:26:47,280 --> 00:26:52,280 And their training facility, so I wasn't there previously, so I don't know what it looked like before, 475 00:26:52,280 --> 00:26:56,280 but their new location is a main-sink facility. 476 00:26:56,280 --> 00:27:00,280 They took over a store building at the Bank of Brex. 477 00:27:00,280 --> 00:27:02,280 It was really cool. 478 00:27:02,280 --> 00:27:03,280 Yeah, it was really interesting. 479 00:27:03,280 --> 00:27:05,280 And then they just had all laid out. 480 00:27:05,280 --> 00:27:08,280 And just to see how the trainer did the training. 481 00:27:08,280 --> 00:27:14,280 As an educator, I was really watching and learning and trying to take her tips 482 00:27:14,280 --> 00:27:16,280 and seeing what she did, hands-on thing. 483 00:27:16,280 --> 00:27:24,280 I think the big thing I learned, this online world, it's good, but it's not like yours. 484 00:27:24,280 --> 00:27:26,280 Oh, especially with this. 485 00:27:26,280 --> 00:27:29,280 You're touching people like during a facial. 486 00:27:29,280 --> 00:27:34,280 The other thing, I think it's like, if you are going to be doing online training at all, 487 00:27:34,280 --> 00:27:40,280 you have to be way more detailed in what you're saying and explaining. 488 00:27:40,280 --> 00:27:44,280 Place your point finger with this thing. 489 00:27:44,280 --> 00:27:46,280 You can't just do like it. 490 00:27:46,280 --> 00:27:48,280 So that's the part where I started my brain starting going. 491 00:27:48,280 --> 00:27:50,280 Because a lot of people want to do online. 492 00:27:50,280 --> 00:27:53,280 They want training from us, but they're not in it. 493 00:27:53,280 --> 00:27:55,280 They're too far away. 494 00:27:55,280 --> 00:27:58,280 How do you afford to do all this, to come up with all these things? 495 00:27:58,280 --> 00:27:59,280 Which we understand. 496 00:27:59,280 --> 00:28:02,280 So I think that's changed my way of, 497 00:28:02,280 --> 00:28:05,280 okay, how I'm going to do training from now on. 498 00:28:05,280 --> 00:28:09,280 If there's online, live even through Zoom, we do those. 499 00:28:09,280 --> 00:28:11,280 How I will deliver that. 500 00:28:11,280 --> 00:28:14,280 Yeah, I get it now. 501 00:28:14,280 --> 00:28:18,280 And I thought I understood it before, but I realized, no, we can do better. 502 00:28:18,280 --> 00:28:20,280 We can even do way better. 503 00:28:20,280 --> 00:28:22,280 Yeah, that was the one thing I knew. 504 00:28:22,280 --> 00:28:25,280 The first thing you said is we did the demo treatment. 505 00:28:25,280 --> 00:28:30,280 And it was, you wanted to be more detailed because you thought it was one way. 506 00:28:30,280 --> 00:28:33,280 And then when you saw her doing it, it was like, oh, it didn't relate. 507 00:28:33,280 --> 00:28:35,280 It didn't come through. 508 00:28:35,280 --> 00:28:38,280 Well, and I think what it is is more so that we all learn different, 509 00:28:38,280 --> 00:28:40,280 as people were different learners. 510 00:28:40,280 --> 00:28:43,280 And if we're not touching on all of them all the time, 511 00:28:43,280 --> 00:28:47,280 and I mean, that's all the time, it's actually a lot of work, which I get. 512 00:28:47,280 --> 00:28:50,280 But the thing is that there's questions. 513 00:28:50,280 --> 00:28:56,280 I can talk to anyone from the company and say, with marketing, 514 00:28:56,280 --> 00:28:58,280 I have a question for you. 515 00:28:58,280 --> 00:29:00,280 And they're like, yeah, reach out to me. 516 00:29:00,280 --> 00:29:03,280 The trainer, she's absolutely ready to come online and talk to us. 517 00:29:03,280 --> 00:29:05,280 She's looking at coming to Canada. 518 00:29:05,280 --> 00:29:08,280 We're excited to see how she could talk back. 519 00:29:08,280 --> 00:29:13,280 Yeah, so I think that was another one. 520 00:29:13,280 --> 00:29:14,280 Great. 521 00:29:14,280 --> 00:29:18,280 Well, thanks so much for giving us your feedback on your trip. 522 00:29:18,280 --> 00:29:24,280 Or thanks so much for telling us about your trip and sharing your experience with us. 523 00:29:24,280 --> 00:29:28,280 It makes me want to go more than I did before, which was a lot. 524 00:29:28,280 --> 00:29:29,280 That's good. 525 00:29:29,280 --> 00:29:31,280 You're welcome. 526 00:29:31,280 --> 00:29:34,280 And if you have questions at all, like reach out. 527 00:29:34,280 --> 00:29:38,280 If we don't have the answer, we'll find the answer, because I have connections now. 528 00:29:38,280 --> 00:29:39,280 Nice. 529 00:29:39,280 --> 00:29:42,280 I'll put some links in the show notes too, like to the SOTS group page, 530 00:29:42,280 --> 00:29:46,280 where you can see the numbers and maybe we'll go into the garden. 531 00:29:46,280 --> 00:29:48,280 All right, well, we'll see you next time. 532 00:29:48,280 --> 00:29:50,280 Thanks for joining us again. 533 00:29:50,280 --> 00:29:51,280 Bye. 534 00:29:51,280 --> 00:29:54,280 Thanks for listening to Beauty Babble.