WEBVTT

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All right, welcome to the AdaptX podcast where

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we have conversations with individuals building

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accessible businesses, advocating for inclusion

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or excelling in adaptive sports. And joined by

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Shay Cohen, the co -founder and CEO of Verbali,

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an AI powered augmentative and alternative communication

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platform that helps children communicate more

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independently in everyday life. A veteran product

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leader with more than 15 years in tech, Shay

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has led high impact teams at Fortune 500s and

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startups building payment systems, real time

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communication platforms and consumer apps. Shay,

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thanks for joining me this morning. Thank you,

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Brendan, for letting me join your process. I'm

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excited. Yeah. So I came across Verbali on LinkedIn.

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I was really excited to see it because for a

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long time, I've wondered how these AAC tools,

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selfishly, can play more of a role in fitness

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environments where I typically operate out of.

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And so I'm sure we'll get to that at some point,

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but maybe let's start with the origin story.

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I know it's personal to you. So what inspired

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you to start Verbali? Yeah, absolutely. So I

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guess the easiest way to say it's because my

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kids So I have three kids and my oldest her name

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is Leah middle one. His name is Matan It means

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the reason we'll talk about in a second and my

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youngest. She's my latest boss Her name is Miley

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and so Matan He's he's seven who just turned

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seven And he's not verbally as a developmental

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delays and one goes to an amazing school regular

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public school is special class but one of the

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first thing that you'll notice with him is that

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he's he's not verbal and luckily for us and I

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always say this kid is a rock star is super charismatic

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and isn't. Amazing communicator, despite not

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being to verbalize himself is is super is super

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communicative. He'll take your hand. He'll he'll

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point. He'll try to say the beginning of a word.

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And so he's never frustrated. So that's why me

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and my wife, Anna, we always consider ourselves

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very lucky because the kid has a lot of to say

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and is able to communicate. Right. But. So me

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as the dad, I always was able to understand what

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he wants. But I think this is how it became clear

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to me that we need something better, because

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as a dad, I know what he wants, but I want him

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to be able to express himself, not just to the

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people around him that didn't know him and they

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know how he communicates. He goes to school,

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I want him to be successful at school. He, I

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wanted to have meaningful connections. And to

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all of this, you need to have meaningful conversations,

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right? You need to have real, genuine conversations.

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And for that, you need those conversations to

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be natural. And the same way that you and I have,

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right? Like we just before we started, we talked

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about a little bit of our background. I told

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I explained to you how to pronounce my name,

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how to pronounce Verbali, right? We had a little

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bit of jokes and but it because this fluency,

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the ability to switch between topic quickly.

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This, I would say this luxury for us is something

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that he doesn't have. And I want him to have

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it. So that's why, that's how it started. I can,

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we'll probably dive more about it, but this is

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just, you know, like the, the origin story of

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what, what was the motivation for me to start

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thinking about the better way. Yeah. So the latency

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between you making a comment, asking a question

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and the response to the traditional AAC software

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provided is kind of what makes it. not fluent.

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So how does verbally, verbally, we'll probably

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go back and forth on the pronunciation, how does

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it address those maybe time lapses in the conversation?

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Absolutely. Yeah. So one of the thing I noticed

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that today when it's I don't know how many folks

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from out from the podcast know what AAC is. I'll

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give a quick sentence of what it is. The best

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way to describe it is a tool. So it stands for

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augmentative and alternative communication system.

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And the best way to think about is a tablet that

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acts as a keyboard. But instead of letters, you'll

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have images for words. So if you want to say

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I want to eat the banana. So they have an image

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for I image for one. banana and so on, and you

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build a sentence out of it. Now, everything is

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great and everything when you have a simple sentence

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like, I want a banana. But once you try to have

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more complex conversations, you need to have

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a bigger size of vocabulary bank, right? Meaning

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you need more images. And where the problem is,

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the problem is that you have limited real estate

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on your screen. Right? The more images, the more

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words you want, you need more images. So it becomes

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busy on the screen. And then you go into drill

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down system. So you need to like, you go to verbs,

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you have any page for verbs or page for fruits

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and stuff like that. So you become like chasing

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the word that you're looking for. And that chasing,

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it's time consuming. It's energy consuming. So

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That's where the problem is that if you want

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to have a fluency conversation, you want those

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words to come really, really fast to you, right?

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Again, going back to how you and I are speaking,

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we don't think about ours, we just speak. And

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today with AAC technology, before Verbali, you

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really needed to plan your sentence. And planning

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takes time. Planning takes away from the natural.

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experience. So what happens that kids or adults

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who use AAC, the conversation flow breaks because

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now they're building the sentence. So the downside

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of it is that, and it can take 45 seconds on

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average. So unfortunately, the downside of it

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is that, yeah, you might get a good sentence,

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maybe, eventually. but the other side, the partner

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for the conversation, will either, if they're

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a kid, they might walk away because they get

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bored, or they'll change topics. In both cases,

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the outcome is that the kid wasn't able to express

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themselves, right? So with Verbali, what we're

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doing, instead of the kid chasing for the word,

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instead of the kid... Looking what is the planning

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for for the sentence. We are using AI to predict

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help predict what the kid might want to speak

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of right and responding much faster and for it

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for the for the conversation itself. So we were

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put the app which is called Ma-Talk AI and there's

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a nice story about the rhythm name behind it

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and. basically understand the conversations.

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We're using AI to understand the conversation,

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using AI to take context signals from the environment,

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like the weather, the time of day, are we in

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a holiday, right? If it's Christmas, do you have

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different topics that you might talk about in

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Christmas that you won't talk about Thanksgiving

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or something like that, right? Or regularly.

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And we're using all of that in order to hand

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over the statistically possible answers for the

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kid to respond to. So instead of they are chasing

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the words or chasing the answers, we're handing

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them options that are relevant, right, in order

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for them to speed up the conversation in a more

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natural way. I would pause here and just say

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that the kid or the adult who's using, the individual

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who's using the Ma-Talk AI is always the driver.

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So we're not replacing them. They are saying

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what they want to say. The only thing we're doing

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is just hand them over the right options. Yeah.

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Yeah. That was going to be my question. Kinda

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like you said earlier, like I want a banana and

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what if the AI kinda determines that most mornings

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your son wakes up and says, I want cereal for

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breakfast. So that's the thing that it gives

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you. But then what if that preference changes

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and it's using these reinforcement? Learning

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strategies and does it ever does it ever kind

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of hallucinate and give you things that it doesn't

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want? And I guess you kind of answered my question

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with that last disclaimer at the end where the

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the individual is still making that final say

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and what they want. So is is Ma-Talk just giving

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you maybe 5 or 6 different options on the screen

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as opposed to you having to type in every word?

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Absolutely, yes. So we're going more than one

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option. Again, going back to the fact that the

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app, Ma-Talk, is not the kid. The kid is the driver.

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The kid is the pilot. Ma-Talk's job is to learn

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the kid, know his or hers preferences. Going

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back to food is a great example. The kid might

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like banana. My son likes oatmeal. But they might

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don't like eggs. Eggs is not relevant in the context

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of breakfast for that specific individual. So

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instead of that being an option, we took it away

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or lowered it in the statistical options, right?

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And then hand over only five. We are starting

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with five, but it is customizable, right? So

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eventually you'll be able to choose five or 10,

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depends on the... what you want, but the point

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is that you can always refresh and get more,

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right? So it's not just five. If we missed the

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first try, we missed and the first five options

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are not what you want, totally fine. You still

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can refresh it three more times. And so you get

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a total of 20 options, right? So hopefully eventually

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you'll get it. And the point is that we also,

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the app learns the kit. So it learns from different

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situations. So the more you use it, the better

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it becomes. At the beginning, we're not gonna

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be right about what the kid wants, because we

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don't know the kid. We do give the option for

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the parents to insert a few, I would say, who

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the kid is, right? Who Matan is. Matan likes

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oatmeal. This is information that we can, that

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parents can enter. at the beginning on the onboarding.

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And then we have like a baseline of how to start.

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But as we go, the more interactions you have,

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schools, with friends, after school programs,

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all of those, at the pool, right? All of those

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interactions, we learn and then we know how the

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kid's routines, what the kid likes, what the

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kid dislikes, who the kid likes to talk to and

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so on, what they like to talk about. Right. And

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all for the key to have meaningful conversation,

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meaningful interactions for them to be able to

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express themselves. I saw on the demo that there's

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kind of like an avatar or a caricature that is

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involved. Is that a customizable feature that

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is intended to resemble the individual? Yeah.

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So we started with, we start with the, yeah.

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So I love this question. Well, I just, I just

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think that would be just a really cool feature.

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Uh, that just brings a whole nother level of

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personalization versus the traditional lower

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tech AAC communications. Absolutely. So yes,

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absolutely. Cause, uh, AAC needs to be not just

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a tool needs to be a cool tool. Right. Exactly.

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Yeah. All right. So part of that it's, we need

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to give it a character. Right. So first we started

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with, uh, with Verbi. So Verbi is, is Verbali's

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mascot and it's basically a robot dog. That's

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because what it is, it's, Ma-Talk acts as your

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companion and we want to, and you give, you have

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the option to call to, for the partner to remotely

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trigger the listening mode. Right. You don't

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have to click on the button. You can just say,

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Hey, Verbi. And and it starts. So this is this

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is how we start with. We give the Ma-Talk a character,

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right? So we give it a mascot that's Verbi. You

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can see in our logo or on the website. And then

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we're like, OK, we have images and the images

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have kids playing around, running around on those

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images. We need to be basically those are our

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kids heroes, right? How our parents like. our

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heroes, right? So how can we make this more look

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alike to the kid? So at first, this is where

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we are now. We have six options, boy, girl, and

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so on, and that you can customize it based on

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who you are, who your kid is, right? We are looking

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to extend that using And this is where I go always.

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I say AI is so cool. It's so fun. There's so

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much, so many options that you can, you can explore,

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especially now with the latest Google nano banana.

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It's fantastic. So you can, you can, we can take

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those images and really create an avatar for

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the kid. And our plan, it's not now, but our

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plan is for that. avatar to be part of the image

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itself eventually, right? So it will be really,

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really customized. So when the kid sees the scene,

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the image of the scene, they basically will see

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themselves. Yeah. Yeah. It would be really cool

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if you could upload a family photo and then like

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those, those people are the ones that populate

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the app. What is the, what's the foundational

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model that it's all kind of built on? So we're

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using different models. We're not using the specific

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one because, uh, each model is good in different

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ways. So, for example, for images, we're using

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Flux and Google for different types of images.

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For our system, we're currently using OpenAI.

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Google helps with the translations. OpenAI also

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helps with the transcription. So yeah, so each

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model uses different things because AI works

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on the front end, which what you and I will encounter,

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we're using the app, but it also works in the

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back end when we're creating the images, constantly

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and making sure those images are the best image

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that we can provide. So everything, it's an ecosystem

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of assistants and agents that help us. bring

00:15:40.659 --> 00:15:43.259
the best experience possible to the AC space.

00:15:43.820 --> 00:15:46.879
Yeah. What were your main concerns, I guess,

00:15:46.960 --> 00:15:49.980
with the technology or how the technology was

00:15:49.980 --> 00:15:53.620
built? I know there's techno pessimists that

00:15:53.620 --> 00:15:57.379
don't love all the AI tools. Obviously, they

00:15:57.379 --> 00:16:00.039
create a whole suite of opportunities that didn't

00:16:00.039 --> 00:16:02.500
exist even two or three years ago. But have you

00:16:02.500 --> 00:16:06.700
identified any aspects of the AC device that

00:16:06.700 --> 00:16:10.879
are Yeah, maybe concerning to you or that you

00:16:10.879 --> 00:16:16.279
guys are focusing on specifically. I guess just

00:16:16.279 --> 00:16:20.460
the either the AI tool that builds your program

00:16:20.460 --> 00:16:25.440
or your software itself. Like, are there any,

00:16:25.440 --> 00:16:28.379
I guess, deviations that you're kind of focusing

00:16:28.379 --> 00:16:33.889
on? Yeah, yes. So I would say I think the answer

00:16:33.889 --> 00:16:36.990
for this is twofold. I'll start by a short answer

00:16:36.990 --> 00:16:40.970
is that from the perspective of a person and

00:16:40.970 --> 00:16:45.690
advocate for the assistive tech space, I would

00:16:45.690 --> 00:16:49.110
say that I have no concern. Actually, I think

00:16:49.110 --> 00:16:54.870
AI is a blessing for this space. AI is the technology

00:16:54.870 --> 00:17:00.159
that we needed. to help us push this space to

00:17:00.159 --> 00:17:05.940
the moon. I mean, it gives us, the caregivers,

00:17:06.880 --> 00:17:10.500
so much flexibility, and it gives the people

00:17:10.500 --> 00:17:15.859
who need that assistive technology so much independency.

00:17:16.619 --> 00:17:19.900
Because the AI, basically, it's a small brain,

00:17:20.079 --> 00:17:22.460
and sometimes even smarter than us. So I would

00:17:22.460 --> 00:17:28.970
say from the corner of assistive technology space,

00:17:29.250 --> 00:17:33.210
I would say, I think it's a blessing. Going aside

00:17:33.210 --> 00:17:36.930
to the bigger picture, I would say, I don't think

00:17:36.930 --> 00:17:39.430
it concerns the right word. I think challenges

00:17:39.430 --> 00:17:43.750
is, I think for me, it's a better word. And I'll

00:17:43.750 --> 00:17:46.730
explain why. I think the best way that I at least

00:17:46.730 --> 00:17:50.180
look at... AI is that you have like this talented,

00:17:51.740 --> 00:17:54.279
smart, super talented, super intelligent, smart

00:17:54.279 --> 00:17:59.880
and fast assistant, but it's also young and unexperienced,

00:17:59.940 --> 00:18:04.599
right? So what gives, so you can give it a task

00:18:04.599 --> 00:18:06.759
and it will do it. It will do it fast and it

00:18:06.759 --> 00:18:10.460
will do it in scale. But like every young assistant,

00:18:10.779 --> 00:18:13.519
you need supervisor. If you're not supervising

00:18:13.519 --> 00:18:17.859
correctly, uh uh our mistakes will happen right

00:18:17.859 --> 00:18:21.259
it's it's very normal it's expected right and

00:18:21.259 --> 00:18:25.119
so i think what the opportunities on this is

00:18:25.119 --> 00:18:30.099
with ai are are humongous like it's it's we're

00:18:30.099 --> 00:18:32.420
we're not i don't think we're even scraping the

00:18:32.420 --> 00:18:36.680
surface on this and i would say that ai now it's

00:18:36.680 --> 00:18:39.359
the worst that it will ever be it's only going

00:18:39.359 --> 00:18:43.660
to go up right whatever we see now it's the worst

00:18:43.660 --> 00:18:46.799
that it will have ever be. So tomorrow's will

00:18:46.799 --> 00:18:52.160
be better and moving so fast. And the reason

00:18:52.160 --> 00:18:56.779
I'm saying that is because I'll give an example,

00:18:56.960 --> 00:19:00.680
right? So we're creating images and we have image

00:19:00.680 --> 00:19:07.599
bang for all the words that are possible. And

00:19:07.599 --> 00:19:09.519
we're constantly adding and constantly fixing

00:19:09.519 --> 00:19:12.799
it and making it better and better. But at first,

00:19:12.940 --> 00:19:15.259
in our first batch, this is something that you

00:19:15.259 --> 00:19:18.000
need automation and AI. I cannot create this

00:19:18.000 --> 00:19:21.000
menu, right? We're talking about dozens of pictures,

00:19:21.400 --> 00:19:25.980
thousands of pictures. So when we first created

00:19:25.980 --> 00:19:29.180
the first batch, I was so happy with the images.

00:19:29.500 --> 00:19:31.579
And I'm like, wow, this is amazing that it's

00:19:31.579 --> 00:19:34.839
so clear, the scene. I don't need to read what

00:19:34.839 --> 00:19:39.640
it says, and I know what it is. And then my co

00:19:39.640 --> 00:19:45.670
-founder, Told me that his daughter Look at the

00:19:45.670 --> 00:19:47.849
pictures. She noticed something. She knows like

00:19:47.849 --> 00:19:53.490
all the pictures are boys and and and I mean,

00:19:53.509 --> 00:19:55.849
this is interesting because I didn't I didn't

00:19:55.849 --> 00:19:58.869
notice that he didn't notice that her his daughter

00:19:58.869 --> 00:20:03.049
is obviously female noticed that and and it's

00:20:03.049 --> 00:20:08.670
to show that The mistakes are different. It the

00:20:08.670 --> 00:20:12.450
image is still good but because of the scale,

00:20:13.029 --> 00:20:17.829
you might miss something. And so you need an

00:20:17.829 --> 00:20:21.190
AI. So this is where we're using AI now to help

00:20:21.190 --> 00:20:28.109
us QA the outcome of a different set of AI agents,

00:20:28.470 --> 00:20:31.490
right? To make sure that, for example, we have

00:20:31.490 --> 00:20:34.730
equal representation of boys and girls, right?

00:20:34.730 --> 00:20:41.140
That's for example. Yeah. So this is how I see

00:20:41.140 --> 00:20:44.099
it. Yeah. Yeah. The biases. I know when some

00:20:44.099 --> 00:20:46.660
of the initial foundational models came out,

00:20:46.859 --> 00:20:50.359
there were some errors in how it recalled certain

00:20:50.359 --> 00:20:53.140
aspects of history or how it biased different

00:20:53.140 --> 00:20:56.619
populations or genders or races. But like you

00:20:56.619 --> 00:20:58.619
said, it's only getting better every day and

00:20:58.619 --> 00:21:03.180
every week. So how do your son's educators and

00:21:03.180 --> 00:21:09.210
how do you as parents use the app, like I know

00:21:09.210 --> 00:21:12.329
obviously he's responding, but are you inputting

00:21:12.329 --> 00:21:15.190
any information into the software as well? Yeah,

00:21:15.190 --> 00:21:18.869
absolutely. We added. So, uh, maybe it's a good

00:21:18.869 --> 00:21:21.690
time to, uh, to mention my co -founder Lori,

00:21:21.690 --> 00:21:26.589
Lori Azerati. He's amazing. He did an amazing

00:21:26.589 --> 00:21:33.789
job on, on making the app so easy to, to, uh,

00:21:33.789 --> 00:21:39.369
to use. One of the things we just introduced

00:21:39.369 --> 00:21:45.049
was the ability to add niche images. I say niche

00:21:45.049 --> 00:21:47.690
because I think that's the terminology, but for

00:21:47.690 --> 00:21:50.670
us, for everyone, niche could be just a picture

00:21:50.670 --> 00:21:54.769
of you and I as a parent. It's just not a regular

00:21:54.769 --> 00:22:02.619
vocabulary. So we introduced the ability to add

00:22:02.619 --> 00:22:08.079
images and give the aliases for those images.

00:22:08.539 --> 00:22:12.339
So for example, my name is Shay, I'm Matan's

00:22:12.339 --> 00:22:18.140
dad, I'm also his father. And I say in Hebrew,

00:22:18.599 --> 00:22:22.339
that's how he calls me Abba instead of dad. So

00:22:22.339 --> 00:22:25.579
all of those are my aliases that the app needs

00:22:25.579 --> 00:22:30.420
to know when they show my picture, right? Because

00:22:30.420 --> 00:22:33.519
at the end of the day, the app understands the

00:22:33.519 --> 00:22:36.779
conversation and I don't know the answer it will

00:22:36.779 --> 00:22:38.700
bring, right? It will bring something that I

00:22:38.700 --> 00:22:41.019
know it's relevant, but I don't know what for.

00:22:41.680 --> 00:22:48.900
So we provided options for parents to cover this

00:22:48.900 --> 00:22:52.299
aspect of it, to help the app learn more about

00:22:52.519 --> 00:22:57.680
people in the kid's life about their toys, food,

00:22:58.680 --> 00:23:01.819
locations. The GPS location is huge in contact

00:23:01.819 --> 00:23:05.720
signals because the type of conversations that

00:23:05.720 --> 00:23:08.220
we'll have at school are totally different than

00:23:08.220 --> 00:23:10.279
the type of conversation that we'll have at home.

00:23:10.759 --> 00:23:12.319
The type of conversation we'll have in therapy,

00:23:12.640 --> 00:23:15.839
physical therapy, speech therapy, are different

00:23:15.839 --> 00:23:18.099
than the one we'll have at home. So if we want

00:23:18.099 --> 00:23:23.220
to have relevant conversational answers, responses,

00:23:23.220 --> 00:23:28.339
we need to take GPS into consideration. And those

00:23:28.339 --> 00:23:30.660
are also part of the things that you can add

00:23:30.660 --> 00:23:33.599
to the app and customize. So are you pulling,

00:23:33.900 --> 00:23:36.299
because earlier you mentioned weather, holidays,

00:23:36.480 --> 00:23:40.180
are you integrating with other aspects of like

00:23:40.180 --> 00:23:44.059
an iOS, like an Apple operating system to pull

00:23:44.059 --> 00:23:46.380
that information? Where is that coming from?

00:23:47.200 --> 00:23:52.359
Yeah. So some of them are from public APIs. that

00:23:52.359 --> 00:23:56.920
you can use, whether it's the public API. Some

00:23:56.920 --> 00:24:01.779
of them are just, you know, time, date, those

00:24:01.779 --> 00:24:04.599
are coming from your phone. It's not something

00:24:04.599 --> 00:24:09.880
that you need to... Your phone has GPS, obviously,

00:24:10.059 --> 00:24:16.400
as well. But the fact, GPS is different from

00:24:16.400 --> 00:24:18.720
the place that you are. GPS is just a coordinate,

00:24:18.900 --> 00:24:21.740
right, but you need to... Your corners can be

00:24:21.740 --> 00:24:23.839
Starbucks, right? So you need to know that this

00:24:23.839 --> 00:24:26.240
coordinate is Starbucks. This comes from another

00:24:26.240 --> 00:24:32.160
API that we're using. What else? We're talking

00:24:32.160 --> 00:24:36.359
about weather, speed, for example, velocity,

00:24:36.480 --> 00:24:42.500
right? We're planning on integrating a velocity

00:24:42.500 --> 00:24:46.700
sensor that's built in your phone. We just need

00:24:46.700 --> 00:24:49.960
to take the data from it because when you're

00:24:49.799 --> 00:24:53.380
When you're driving, at least my kids, they constantly

00:24:53.380 --> 00:24:59.400
ask me to DJ for them. I want to give Matan the

00:24:59.400 --> 00:25:04.200
capability to ask his songs. In order for that,

00:25:05.019 --> 00:25:07.240
the app needs to know that they're in a car.

00:25:08.400 --> 00:25:11.220
One of the ways to do it is to understand that

00:25:11.220 --> 00:25:15.500
we're driving, the velocity. Yeah, so that's

00:25:15.500 --> 00:25:17.960
one of the sensors that we're using and more

00:25:17.960 --> 00:25:20.900
we constantly looking for better ways to collect

00:25:20.900 --> 00:25:25.359
context contextual signals that will help us

00:25:25.359 --> 00:25:30.099
Just make the experience Better and not better

00:25:30.099 --> 00:25:32.200
just for the kid. I think this is where where

00:25:32.200 --> 00:25:37.019
it's important for to mention is When we started

00:25:37.019 --> 00:25:42.019
building my token, I we looked on three user

00:25:42.019 --> 00:25:49.599
personas that can benefit from the app. The first

00:25:49.599 --> 00:25:53.579
was obviously the kid who's using it. The second

00:25:53.579 --> 00:25:57.799
is the caregiver or the conversational partner.

00:25:59.759 --> 00:26:01.900
Because the caregiver would want to give them

00:26:01.900 --> 00:26:04.599
a return on investment to be as high as possible.

00:26:04.960 --> 00:26:06.920
The investment necessarily needs to be a capital

00:26:06.920 --> 00:26:09.079
investment. It could be an energy. Today, you

00:26:09.079 --> 00:26:11.640
need constantly to customize a different app.

00:26:11.630 --> 00:26:15.509
Different AAC devices used to add pictures, remove

00:26:15.509 --> 00:26:20.309
pictures, organize it. So, but at the end of

00:26:20.309 --> 00:26:23.109
the day, the AAC becomes an I want machine and

00:26:23.109 --> 00:26:25.450
that's not what we wanted, right? So the return

00:26:25.450 --> 00:26:28.029
on investment is very low. What we wanted is

00:26:28.029 --> 00:26:33.089
for the parent to have as much of flexibility

00:26:33.089 --> 00:26:36.769
or freedom as possible. You don't need to customize

00:26:36.769 --> 00:26:39.420
the app because the app... customize itself,

00:26:39.839 --> 00:26:42.720
right? Your job is just to enjoy the conversation,

00:26:43.259 --> 00:26:47.440
right? So that's the second user persona. It

00:26:47.440 --> 00:26:51.539
goes also to the conversational partner. We don't

00:26:51.539 --> 00:26:53.700
want it to be boring for the conversational partner,

00:26:53.900 --> 00:26:57.400
right? So that's part of it. And they want the

00:26:57.400 --> 00:27:01.480
conversation to be engaging. And third, the third

00:27:01.480 --> 00:27:07.059
user persona is the speech therapist. We want

00:27:07.059 --> 00:27:13.140
to give them the tools to create the best therapy,

00:27:13.359 --> 00:27:15.700
speech therapy they can for that specific kid,

00:27:16.000 --> 00:27:18.460
right? Today, from my experience and talking

00:27:18.460 --> 00:27:21.579
to other speech therapists, usually they have

00:27:21.579 --> 00:27:25.960
once a week, they have a speech session with

00:27:25.960 --> 00:27:29.599
the kid. And it's amazing. They're doing an amazing

00:27:29.599 --> 00:27:34.039
job, right? When i started i was like is one

00:27:34.039 --> 00:27:36.400
data point of that meeting a week is that enough

00:27:36.400 --> 00:27:39.660
can we create more right what if we have 24 7

00:27:39.660 --> 00:27:43.160
of those data right can we make a better speech

00:27:43.160 --> 00:27:47.359
term and that's how we approach with them okay

00:27:47.359 --> 00:27:52.119
we are the data that we're collecting is always

00:27:52.119 --> 00:27:56.869
going back to the kid. In different ways so if

00:27:56.869 --> 00:27:58.750
we're collecting data to help customizing it

00:27:58.750 --> 00:28:01.069
that's one way and then we're collecting data

00:28:01.069 --> 00:28:06.849
to help them. Analyze it this is speech capabilities

00:28:06.849 --> 00:28:10.609
for the speech there. So now they will be able

00:28:10.609 --> 00:28:13.970
to have like a dashboard that will tell them.

00:28:14.750 --> 00:28:16.710
This is where this is the baseline is when we

00:28:16.710 --> 00:28:19.650
started two weeks from now look is like now clicking

00:28:19.650 --> 00:28:24.349
really fast on the. on the images, two weeks

00:28:24.349 --> 00:28:29.690
afterwards, his switching is more engaging. Now

00:28:29.690 --> 00:28:32.250
we'll be able to see a benchmark, you'll be able

00:28:32.250 --> 00:28:35.769
to see graphs or charts of the progress, something

00:28:35.769 --> 00:28:39.250
that they, unfortunately they don't have it today.

00:28:40.670 --> 00:28:43.210
Yeah, no, that's a really interesting use case.

00:28:43.490 --> 00:28:46.269
I guess I hadn't thought of it from the SLP standpoint.

00:28:47.089 --> 00:28:50.029
So is there, if there's different user personas,

00:28:50.230 --> 00:28:53.579
is there different pricing models or is it the

00:28:53.579 --> 00:28:56.619
individual has a subscription and then They would

00:28:56.619 --> 00:28:59.500
just bring it to their their speech therapy and

00:28:59.500 --> 00:29:03.140
use it as a tool Yeah, so that's that's that's

00:29:03.140 --> 00:29:05.940
what I love this question. You know, I'll tell

00:29:05.940 --> 00:29:10.640
a story about when I went to school University

00:29:10.640 --> 00:29:12.720
my professor told me there are three types of

00:29:12.720 --> 00:29:15.140
questions. There are good questions. There are

00:29:15.140 --> 00:29:17.099
great questions. There are interesting questions

00:29:17.660 --> 00:29:20.720
So good questions are the ones that have obvious

00:29:20.720 --> 00:29:23.660
answers. Great questions are the ones that are

00:29:23.660 --> 00:29:25.420
not obvious questions, but the professor has

00:29:25.420 --> 00:29:28.960
the answer. An interesting question is that a

00:29:28.960 --> 00:29:32.759
question that the professor don't have. So this

00:29:32.759 --> 00:29:36.740
is a great question. So yeah, what we looked

00:29:36.740 --> 00:29:42.019
at it that our vision for Ma-Talk AI is for it

00:29:42.019 --> 00:29:47.539
to be a companion. You don't need to think. In

00:29:47.539 --> 00:29:51.099
order to talk, in order to speak, that's going

00:29:51.099 --> 00:29:53.920
back to natural. That's what we want. In order

00:29:53.920 --> 00:30:00.900
for that to happen, we didn't create different

00:30:00.900 --> 00:30:05.500
payment plans for speech therapists or for families.

00:30:06.079 --> 00:30:11.049
The family is the core user. And they have it's

00:30:11.049 --> 00:30:13.029
not now. This is a feature that will introduce

00:30:13.029 --> 00:30:15.049
in the future But this is where we're going with

00:30:15.049 --> 00:30:17.710
it is that you have a profile the family will

00:30:17.710 --> 00:30:20.630
have a profile and under that profile You can

00:30:20.630 --> 00:30:23.750
call it the the kids team right you have the

00:30:23.750 --> 00:30:26.210
parents and then the parents will invite the

00:30:26.210 --> 00:30:29.410
speech therapist Right to because they need to

00:30:29.410 --> 00:30:31.990
share the data, right? They need to share the

00:30:31.990 --> 00:30:35.549
data and they need to benefit from from that

00:30:35.549 --> 00:30:39.000
data. So the speech therapist won't But in short

00:30:39.000 --> 00:30:41.839
answer, the speech therapist will not need to

00:30:41.839 --> 00:30:45.099
pay for it because their user will be invited

00:30:45.099 --> 00:30:51.200
by the parents. Yeah. I would imagine some of

00:30:51.200 --> 00:30:55.079
this vision for the product as a whole has evolved

00:30:55.079 --> 00:31:00.559
over time. So maybe you found a problem in your

00:31:00.559 --> 00:31:04.240
son not having clear fluid communication. You

00:31:04.240 --> 00:31:09.109
built it with him in mind. Did you have this

00:31:09.109 --> 00:31:13.130
like speech therapy angle in mind when you first

00:31:13.130 --> 00:31:16.710
started? How has, I guess how has it kind of

00:31:16.710 --> 00:31:19.769
evolved from idea conception into a product?

00:31:20.809 --> 00:31:27.450
Yeah. Yeah. So, so I told you how I started thinking

00:31:27.450 --> 00:31:30.609
about it, but I think, I think the bad, the what.

00:31:31.509 --> 00:31:34.829
Changed the way for me thinking about it to action

00:31:34.829 --> 00:31:37.130
to taking action on it happened about a year

00:31:37.130 --> 00:31:43.829
ago and so like we went to his IP at school IP

00:31:43.829 --> 00:31:46.829
who further Someone doesn't know it's basically

00:31:46.829 --> 00:31:49.289
it's a thing about as a meeting did you have

00:31:49.289 --> 00:31:53.349
between you and the schools? professionals about

00:31:53.349 --> 00:31:58.789
the sons your son's Special activity at school

00:31:59.019 --> 00:32:01.619
You agree together what you want to achieve in

00:32:01.619 --> 00:32:07.099
the coming period. And we were in that IEP and

00:32:07.099 --> 00:32:10.660
I'll start by saying I love his school and I

00:32:10.660 --> 00:32:17.160
love his team. We got really lucky and they love

00:32:17.160 --> 00:32:20.819
him. So then we got even luckier. But that specific

00:32:20.819 --> 00:32:25.769
meeting was evolving around AAC. his AACs, his

00:32:25.769 --> 00:32:28.170
tool. And I was like, and it was an hour and

00:32:28.170 --> 00:32:30.029
a half. And me and my wife came back and I was

00:32:30.029 --> 00:32:32.529
frustrated. I was like, why are we talking so

00:32:32.529 --> 00:32:35.069
much about something that needs to be obvious?

00:32:35.170 --> 00:32:37.490
We're not thinking about us talking. It should

00:32:37.490 --> 00:32:40.309
be effortless. Why are we putting so much effort

00:32:40.309 --> 00:32:45.930
on it? So that was, that changed the way I approach.

00:32:46.130 --> 00:32:49.710
I was like, okay, let's try. I'll try doing it

00:32:49.710 --> 00:32:52.269
myself, right? Like I had some time and I was

00:32:52.269 --> 00:32:56.640
like, okay, so. I started, I talked to a few

00:32:56.640 --> 00:32:59.940
speech therapists, I described my vision, and

00:32:59.940 --> 00:33:04.519
I noticed that there is a, they love the idea,

00:33:04.599 --> 00:33:08.200
but some of my ideas are, it's harder for them

00:33:08.200 --> 00:33:13.039
to imagine. So I was like, okay, I'm going to

00:33:13.039 --> 00:33:16.799
build a prototype. So I had a Kindle at home,

00:33:17.099 --> 00:33:21.160
a Kindle Fire at home was, we didn't use it for

00:33:21.160 --> 00:33:23.630
a while. So I was like, okay, I'm going to. Use

00:33:23.630 --> 00:33:27.309
AI. It was before vibe coding. It was before

00:33:27.309 --> 00:33:30.650
that. So I took ChatGPT and me and ChatGPT became

00:33:30.650 --> 00:33:33.829
really, really good friends. And back and forth.

00:33:34.150 --> 00:33:36.210
And eventually I was able to build a canap. And

00:33:36.210 --> 00:33:38.430
my background is, is an engineering, but I'm

00:33:38.430 --> 00:33:41.410
a product manager. So it's, it's been a, and

00:33:41.410 --> 00:33:43.490
I'm an electrical engineer. So I'm not a programmer.

00:33:44.130 --> 00:33:46.269
So I, everything I was able to go back and forth

00:33:46.269 --> 00:33:53.769
with ChatGPT and I created this, this app. The

00:33:53.769 --> 00:33:56.529
only thing the only thing it could do was to

00:33:56.529 --> 00:34:03.349
answer questions listen and and And it listened

00:34:03.349 --> 00:34:06.089
understood the question and then came up with

00:34:06.089 --> 00:34:10.429
those Answers and took it to to my the speech

00:34:10.429 --> 00:34:12.130
therapist that I know and I was like, okay, what

00:34:12.130 --> 00:34:14.329
do you think about that? And they're like, wow,

00:34:14.349 --> 00:34:17.230
this is this amazing my blog blowing like you

00:34:17.230 --> 00:34:20.070
have to do it. You have to do it I was like,

00:34:20.170 --> 00:34:23.269
okay great And then I met my co -founder Lori,

00:34:23.329 --> 00:34:28.730
which I am so lucky to meet him. And together

00:34:28.730 --> 00:34:31.889
we started designing. So we created like, cause

00:34:31.889 --> 00:34:35.650
we approached the entire conversation a little

00:34:35.650 --> 00:34:41.349
bit different. We break it into events. We, you

00:34:41.349 --> 00:34:43.869
have the event of you responding to a question,

00:34:43.929 --> 00:34:46.250
which I talked a lot about, and then you have

00:34:46.250 --> 00:34:49.170
the event of you initiated the conversation.

00:34:49.840 --> 00:34:52.059
And then you have event of you talking about

00:34:52.059 --> 00:34:55.119
your feelings and then you have the event of

00:34:55.119 --> 00:34:58.800
you of shortcuts Of from like you need to go

00:34:58.800 --> 00:35:02.539
to the restroom for example, right? So we broke

00:35:02.539 --> 00:35:05.500
those events and we're like, okay each event

00:35:05.500 --> 00:35:08.219
will have a different user experience because

00:35:08.219 --> 00:35:11.320
it requires different flows different context

00:35:11.320 --> 00:35:18.250
and different AI's so So for example, for initiating

00:35:18.250 --> 00:35:21.590
conversation, I was like, okay, go back to the

00:35:21.590 --> 00:35:26.289
real estate on the screen. You want it to be

00:35:26.289 --> 00:35:30.130
easy to be used for kids with special needs.

00:35:30.730 --> 00:35:33.949
And the interesting thing about special needs

00:35:33.949 --> 00:35:36.989
is that they're special. You cannot predict.

00:35:37.030 --> 00:35:39.849
There's no standard here, right? So you need

00:35:39.849 --> 00:35:42.949
unique solutions. Right. So what is the best

00:35:42.949 --> 00:35:45.030
way to create those things? You need to start

00:35:45.030 --> 00:35:46.809
thinking creatively. And I noticed that with

00:35:46.809 --> 00:35:49.730
my son, one of the things is that when he goes

00:35:49.730 --> 00:35:53.250
to use all the AC, he tries to click on buttons

00:35:53.250 --> 00:35:55.849
and he has a happy finger. It's like he finger

00:35:55.849 --> 00:35:58.769
dances. And so he clicks on the wrong button.

00:35:59.010 --> 00:36:03.670
And I was like, okay, how can I, what can I create

00:36:03.670 --> 00:36:09.539
that will, I would say fight that. Or protect

00:36:09.539 --> 00:36:12.340
from that behavior because it's like, if you're,

00:36:12.440 --> 00:36:14.619
let's say talk about feelings. If you're, if

00:36:14.619 --> 00:36:17.400
you have a button says mad and the button say

00:36:17.400 --> 00:36:19.559
happy, and you want to say click on happy, but

00:36:19.559 --> 00:36:21.699
click on mad, it changes entire conversation.

00:36:23.099 --> 00:36:26.280
Right. So I was okay. Initial conversation. I

00:36:26.280 --> 00:36:31.159
noticed about him that when he gets my phone,

00:36:31.760 --> 00:36:37.409
he loves my phone. He's like a hacker. He uses

00:36:37.409 --> 00:36:40.429
Netflix, he uses Spotify, and it's like he swipes

00:36:40.429 --> 00:36:42.250
and he scrolls and it's like, oh my God, you

00:36:42.250 --> 00:36:45.510
can do all of this, but you struggle with AAC.

00:36:45.650 --> 00:36:47.909
And I was like, oh, maybe that's because we don't

00:36:47.909 --> 00:36:52.809
have scrolls or swipes gestures in our devices

00:36:52.809 --> 00:36:56.690
today. So I introduced that with our initiated

00:36:56.690 --> 00:37:02.030
conversation flow. And there, instead of us The

00:37:02.030 --> 00:37:07.289
kid basically has three columns of them, of us

00:37:07.289 --> 00:37:12.010
predicting, but the kid helps us by pointing

00:37:12.010 --> 00:37:14.469
us to the right direction, right? So instead

00:37:14.469 --> 00:37:17.769
of us trying to predict the next word, what we're

00:37:17.769 --> 00:37:21.090
trying to predict is the topic. Meaning that

00:37:21.090 --> 00:37:24.010
if you're in the morning and you're at the kitchen

00:37:24.010 --> 00:37:26.130
and it's middle of the week, there is a good

00:37:26.130 --> 00:37:27.650
chance you're going to talk about breakfast,

00:37:28.349 --> 00:37:31.449
right? Or maybe the bus comes. or something like

00:37:31.449 --> 00:37:33.210
that. That's a topic that we can talk about.

00:37:33.369 --> 00:37:36.769
The kid will scroll to find the right topic to

00:37:36.769 --> 00:37:40.829
talk about. And then you choose the right...

00:37:40.829 --> 00:37:43.510
he chooses the action that he wants to take.

00:37:43.829 --> 00:37:49.110
And then he chooses the objects that he wants

00:37:49.110 --> 00:37:52.849
to take the action on. And then it clicks play.

00:37:52.889 --> 00:37:55.650
And what happens is that the AI takes those building

00:37:55.650 --> 00:37:59.650
blocks and creates a natural sentence. for you,

00:37:59.650 --> 00:38:03.210
for you and I to understand easily, more naturally.

00:38:04.010 --> 00:38:07.670
So that's one of the approaches that I did. And

00:38:07.670 --> 00:38:11.809
it was new. So I took it to my, again, my speech

00:38:11.809 --> 00:38:14.349
therapist friends and I showed them and I went

00:38:14.349 --> 00:38:19.909
to the JCC. They have a JCC here in this area

00:38:19.909 --> 00:38:23.250
has an amazing inclusive program since the seventh

00:38:23.250 --> 00:38:30.030
year. Amazing. Heads off on that. And so I went

00:38:30.030 --> 00:38:32.090
there and I talked to the director and I was

00:38:32.090 --> 00:38:33.889
like, OK, what do you think about this? This

00:38:33.889 --> 00:38:36.730
is what I did. I showed them the design for because

00:38:36.730 --> 00:38:39.630
it's a new UX design that I did and I needed

00:38:39.630 --> 00:38:43.210
them to give me feedback. So they look at it

00:38:43.210 --> 00:38:45.030
and I was like, well, I like it. We love it.

00:38:45.030 --> 00:38:46.849
I would do this. I would do that. So it was a

00:38:46.849 --> 00:38:49.469
lot of back and forth talking to speech therapists

00:38:49.469 --> 00:38:55.130
and people from from the industry to get the

00:38:55.130 --> 00:38:59.920
right to get the right would say directions,

00:39:00.219 --> 00:39:03.980
tweaks in order to, so you have a good idea,

00:39:04.440 --> 00:39:06.719
but it's a good idea is not enough because good

00:39:06.719 --> 00:39:09.940
idea is good for you. You need to be good for

00:39:09.940 --> 00:39:13.000
everyone else. So you need feedback. So I, and

00:39:13.000 --> 00:39:15.159
so you need, in order to get the right feedback,

00:39:15.179 --> 00:39:18.659
you need to help them imagine where you want

00:39:18.659 --> 00:39:21.300
to go. So that's where the prototype came to

00:39:21.300 --> 00:39:25.239
place, kept to be. You're able to solicit feedback

00:39:25.239 --> 00:39:28.639
from speech and language pathologists and parents,

00:39:28.880 --> 00:39:33.099
have you been able to assess how the user enjoys

00:39:33.099 --> 00:39:41.099
using the app? Yes. So we just launched. So before

00:39:41.099 --> 00:39:47.360
the launch, speech therapists are using it in

00:39:47.360 --> 00:39:53.639
their clinics and they're loving it. I mean,

00:39:53.880 --> 00:39:55.619
it's a little bit different for something, but

00:39:55.619 --> 00:39:58.300
it's different by definition. So it's supposed

00:39:58.300 --> 00:40:01.599
to be different. So, uh, it's like switching

00:40:01.599 --> 00:40:04.880
between windows to Mac, right? Like it's, it's

00:40:04.880 --> 00:40:07.679
not, it's different, but it's by definition,

00:40:07.679 --> 00:40:11.579
right? Uh, so, uh, so that's how we're approaching

00:40:11.579 --> 00:40:15.179
it. We got really good feedback. Uh, people say,

00:40:15.320 --> 00:40:18.619
I mean, one of the feedback I really like is

00:40:18.619 --> 00:40:21.550
that people love the images. And that's something

00:40:21.550 --> 00:40:24.610
I took, it's a different approach. Today, if

00:40:24.610 --> 00:40:27.409
you use the AC before, you notice that there

00:40:27.409 --> 00:40:31.789
is a very specific style for the images on the

00:40:31.789 --> 00:40:38.809
current AC in the market. And one of the feedback,

00:40:39.289 --> 00:40:42.489
one of the projects I took was, okay, I want

00:40:42.489 --> 00:40:47.530
this image to be universally understood. I don't

00:40:47.530 --> 00:40:50.329
want to create another language of images for

00:40:50.329 --> 00:40:52.909
the kid to learn. I want an image that doesn't

00:40:52.909 --> 00:40:55.289
matter if you're in the US, you're in South America,

00:40:56.090 --> 00:41:00.469
Australia, Asia, whatever. A kid playing soccer

00:41:00.469 --> 00:41:04.650
is a kid playing soccer, right? A kid eating

00:41:04.650 --> 00:41:06.730
a salad is a kid eating a salad, right? Or something

00:41:06.730 --> 00:41:14.369
like that. So I created an image that describes

00:41:14.369 --> 00:41:18.179
a scene. Instead of a static, it is static, but

00:41:18.179 --> 00:41:23.860
when you look at it, you see an action, a kid

00:41:23.860 --> 00:41:28.079
taking an action, right? And it was designed

00:41:28.079 --> 00:41:31.960
in a very friendly, easy to understand way. And

00:41:31.960 --> 00:41:34.360
again, I took a, you know, I took a little fade

00:41:34.360 --> 00:41:39.099
there, creating this. And I got a lot of amazing

00:41:39.099 --> 00:41:41.619
feedback about that people loves the images.

00:41:42.380 --> 00:41:45.320
The and you know this is this is great because

00:41:45.320 --> 00:41:47.820
now we're we're creating more images and now

00:41:47.820 --> 00:41:51.039
i know this is what they want and one of the

00:41:51.039 --> 00:41:55.179
feedback that we got was like that images are

00:41:55.179 --> 00:42:00.000
great but some kids my not like background to

00:42:00.000 --> 00:42:03.699
be a would like to see the background white.

00:42:04.780 --> 00:42:08.239
Because it's sensory wise it's too it's too busy.

00:42:09.309 --> 00:42:12.849
And so it gives us the food for thought for me

00:42:12.849 --> 00:42:16.530
and Lori, my co -founder. Like, how can we make

00:42:16.530 --> 00:42:23.550
our Ma-Talk AI even more customizable? So we are

00:42:23.550 --> 00:42:26.909
working on ways to increase the setting page.

00:42:27.610 --> 00:42:29.449
So parents, and this is again, going back to

00:42:29.449 --> 00:42:33.489
AI, AI gives you so much flexibility. So parents

00:42:33.489 --> 00:42:37.530
who knows, they know their kid the best. So they'll

00:42:37.530 --> 00:42:41.250
be able to know, okay, my kid understand the

00:42:41.250 --> 00:42:43.829
image of a kid playing soccer, for example, right?

00:42:44.030 --> 00:42:48.349
But the background of that image of an other

00:42:48.349 --> 00:42:50.309
kid in the background playing, it's too busy

00:42:50.309 --> 00:42:54.690
for it. So I would like to remove it. We'll eventually

00:42:54.690 --> 00:42:59.869
give the option for that parent to just remove

00:42:59.869 --> 00:43:02.250
it in a swipe of a button. And not just for a

00:43:02.250 --> 00:43:04.190
specific image. It will be obviously for the

00:43:04.190 --> 00:43:10.730
entire database. So the image will be even better

00:43:10.730 --> 00:43:15.670
for their kids, right? Because it's unique. Yeah,

00:43:15.730 --> 00:43:19.050
absolutely. Yeah, there's so much diversity,

00:43:19.090 --> 00:43:22.230
obviously, within the diagnoses that use AAC

00:43:22.230 --> 00:43:25.789
that it has to be individualized and user -centric.

00:43:26.530 --> 00:43:30.349
So AI is really the only way to do that in a

00:43:30.349 --> 00:43:36.840
prompt and scalable manner. Yeah. I work predominantly

00:43:36.840 --> 00:43:41.219
in fitness and physical activity and I kind of

00:43:41.219 --> 00:43:45.360
gave you a heads up beforehand to maybe see if

00:43:45.360 --> 00:43:48.579
we could talk about how verbally could be used

00:43:48.579 --> 00:43:52.280
in something like a gym setting. So your son

00:43:52.280 --> 00:43:56.900
comes to my gym, how can he and I communicate

00:43:56.900 --> 00:43:58.900
in a way that makes that experience more enjoyable

00:43:58.900 --> 00:44:05.079
for him? Yeah, so I Yeah, some things that I,

00:44:05.179 --> 00:44:07.699
so one other thing I noticed with the ASC today

00:44:07.699 --> 00:44:11.860
is that they're bulky. They are usually come

00:44:11.860 --> 00:44:14.980
in the form of a tablet. And it's great if you're

00:44:14.980 --> 00:44:18.960
in a school environment, but what happens if

00:44:18.960 --> 00:44:20.539
you walk in your hallway? What if it happened

00:44:20.539 --> 00:44:23.980
if you're in the playground or at the gym in

00:44:23.980 --> 00:44:26.940
this case, right? You cannot use a tablet. And

00:44:26.940 --> 00:44:29.239
if you're using a phone, it's maybe good for

00:44:29.239 --> 00:44:32.519
the hallway, but it's not good for the gym or

00:44:32.519 --> 00:44:34.260
the playground because it's not safe because

00:44:34.260 --> 00:44:38.079
of the string around your neck, right? So this

00:44:38.079 --> 00:44:41.340
is where Verbali comes to play because our vision

00:44:41.340 --> 00:44:44.000
is to make it, again, I'm going back, I know

00:44:44.000 --> 00:44:45.800
I mentioned it a lot, is going back to natural.

00:44:45.940 --> 00:44:48.099
The same way that you and I speak, I want it

00:44:48.099 --> 00:44:50.880
to be the same way for them, for everyone who

00:44:50.880 --> 00:44:54.610
needs AAC. And the way to do it is not just to

00:44:54.610 --> 00:44:57.449
introduce a tablet, an app for the tablet, or

00:44:57.449 --> 00:45:00.110
an app for your phone, but it's also introduced

00:45:00.110 --> 00:45:05.230
an app for your watch, right? Because the conversations

00:45:05.230 --> 00:45:07.210
still happen, but they might be a little bit

00:45:07.210 --> 00:45:12.530
different. It might be not as rich as your school

00:45:12.530 --> 00:45:14.150
environment, right? Because you're in the playground,

00:45:14.309 --> 00:45:16.210
you're going to write on this, I'm going to write

00:45:16.210 --> 00:45:18.010
there, I'm going to write there. You still want

00:45:18.010 --> 00:45:20.210
to have a conversation. You'll need a different

00:45:20.210 --> 00:45:23.750
UI and UX for it. And the hardware for this,

00:45:23.969 --> 00:45:27.050
the same way Verbal is envisioning it, is an

00:45:27.050 --> 00:45:31.809
AAC on your watch. Today we have amazing technology

00:45:31.809 --> 00:45:35.849
that Apple, Samsung, Google all provide with

00:45:35.849 --> 00:45:40.489
their, in German, provide with their watches,

00:45:40.769 --> 00:45:44.849
smartwatches. And the sensors are there. The

00:45:44.849 --> 00:45:51.010
connection to Wi -Fi or 5G is there. And so it

00:45:51.010 --> 00:45:55.030
means that the only gap is for verbally to create

00:45:55.030 --> 00:45:59.730
the right UX for the kids to be able to utilize

00:45:59.730 --> 00:46:03.769
this watch to communicate in situations, in scenarios

00:46:03.769 --> 00:46:09.050
that they're on a kayak or at the gym, or the

00:46:09.050 --> 00:46:12.530
playground, or place it, right? So yeah, that's

00:46:12.530 --> 00:46:15.429
where we're looking at it. We're actively looking

00:46:15.429 --> 00:46:18.789
at it and designing the best UX for it. Yeah,

00:46:18.929 --> 00:46:20.949
yeah, that's a really interesting use case. Is

00:46:20.949 --> 00:46:23.329
there any way that it could be used to build

00:46:23.329 --> 00:46:26.809
a social story? So if your son's coming to my

00:46:26.809 --> 00:46:31.070
gym for the first time, can you lay any groundwork

00:46:31.070 --> 00:46:33.190
for what that experience might look like to him

00:46:33.190 --> 00:46:35.230
to make him more comfortable? Or is that not

00:46:35.230 --> 00:46:39.869
really the technology? I can you I'm not sure.

00:46:40.590 --> 00:46:42.429
Yeah, I guess. Are you familiar with what a social

00:46:42.429 --> 00:46:47.090
story is? No. So like for some kids maybe with

00:46:47.090 --> 00:46:49.789
autism like before they enter a new environment,

00:46:50.050 --> 00:46:54.150
it's a series of descriptions of what they might

00:46:54.150 --> 00:46:56.210
encounter. So you're going to walk through the

00:46:56.210 --> 00:46:58.250
door, you're going to meet Brendan, you're going

00:46:58.250 --> 00:47:01.190
to put your water bottle on the shelf, you're

00:47:01.190 --> 00:47:03.510
going to grab your program, and it's to alleviate

00:47:03.510 --> 00:47:06.070
some of the concerns or the anxiety that might

00:47:06.070 --> 00:47:08.730
come with new environments. So I guess I was

00:47:08.730 --> 00:47:11.710
just curious whether maybe it's just a conversation

00:47:11.710 --> 00:47:15.190
that you and he have beforehand as opposed to

00:47:15.190 --> 00:47:18.820
a laid out sequential pictorial schedule type

00:47:18.820 --> 00:47:23.360
of thing. So you were talking, I was thinking

00:47:23.360 --> 00:47:25.059
about something specifically that might be really

00:47:25.059 --> 00:47:27.780
helpful. So I'll be honest, I haven't thought

00:47:27.780 --> 00:47:30.039
about it. Obviously, I wasn't aware of what the

00:47:30.039 --> 00:47:33.280
social story is. But you were talking and I was

00:47:33.280 --> 00:47:36.400
like, oh, again, AI can be a very good tool in

00:47:36.400 --> 00:47:39.260
this. Because Google, for example, really just

00:47:39.260 --> 00:47:43.800
introduced stories, bedtime stories feature.

00:47:44.039 --> 00:47:46.460
with them. So basically you give them a, an idea

00:47:46.460 --> 00:47:51.639
for a story and the output is like, as you would

00:47:51.639 --> 00:47:54.239
think bed time story is like, it looks like a

00:47:54.239 --> 00:47:56.380
book, just a digital, but it looks like a book

00:47:56.380 --> 00:48:00.519
has like 10 or 15 pages and with images and everything.

00:48:00.960 --> 00:48:04.219
And so you can do the same thing with going to

00:48:04.219 --> 00:48:06.599
your gym. Like you pretty much going to say,

00:48:06.820 --> 00:48:08.840
okay, you're going to tell the AI, this is something

00:48:08.840 --> 00:48:14.719
we can adopt and incorporate. In verbally animal

00:48:14.719 --> 00:48:18.360
and I'm gonna say you're gonna this you got quickly

00:48:18.360 --> 00:48:21.119
described to on the fly I'm gonna quickly disrupt

00:48:21.119 --> 00:48:23.920
to my talk What you're gonna encounter go to

00:48:23.920 --> 00:48:26.300
a we're going to Brenda's gym. We're gonna need

00:48:26.300 --> 00:48:30.280
to put the water bottle on the countertop and

00:48:30.280 --> 00:48:34.920
We're gonna do One two three Exercises, whatever

00:48:34.920 --> 00:48:37.139
right you can tell that quickly today. I have

00:48:37.139 --> 00:48:40.719
will immediately will come up with a story like

00:48:40.719 --> 00:48:47.239
images book that You can see Matan as the kid

00:48:47.239 --> 00:48:50.320
in that image. And you can do that and you can

00:48:50.320 --> 00:48:53.800
do it. Yeah. Yeah. So you can do it. Yeah. Yeah.

00:48:53.980 --> 00:48:57.869
That's another. effective use case I guess of

00:48:57.869 --> 00:49:00.349
something like this that can be individual centric.

00:49:00.769 --> 00:49:04.510
Are you able to integrate to like eye gaze technology?

00:49:04.670 --> 00:49:08.050
I guess I'm thinking of someone who's non -speaking

00:49:08.050 --> 00:49:10.349
maybe because they have a spinal cord injury

00:49:10.349 --> 00:49:14.530
or a TBI. Is there a way for them to use a device

00:49:14.530 --> 00:49:18.389
through eye gaze as opposed to like the dexterity

00:49:18.389 --> 00:49:23.429
of a finger? Yeah. So not today, but definitely

00:49:23.429 --> 00:49:26.429
in the future, because Verbali's mission is to

00:49:26.429 --> 00:49:29.969
help anyone who needs to create a meaningful

00:49:29.969 --> 00:49:33.929
conversation. And so today we're focusing on

00:49:33.929 --> 00:49:37.570
kid who can master their hands capabilities.

00:49:39.150 --> 00:49:41.769
But eye gazing is definitely on the roadmap.

00:49:42.170 --> 00:49:45.699
We are experimenting with what built -in eye

00:49:45.699 --> 00:49:50.800
-gazing. So your Mac, your iPhone already has

00:49:50.800 --> 00:49:54.400
this capability. We are experimenting with it

00:49:54.400 --> 00:50:00.880
to see how powerful it is. But yes, we are going

00:50:00.880 --> 00:50:05.659
to create multi -capability to integrate with

00:50:05.659 --> 00:50:08.639
Ma-Talk AI. Yes. Because I wonder if even for someone

00:50:08.639 --> 00:50:11.980
who does have dexterity and fine motor skills

00:50:11.980 --> 00:50:15.460
with their hands, If I gaze in a way could be

00:50:15.460 --> 00:50:17.840
faster in any manner, or like, I don't know,

00:50:17.940 --> 00:50:20.099
even in like a futuristic standpoint, like, if

00:50:20.099 --> 00:50:22.079
there's a way for it to integrate with your thoughts,

00:50:22.079 --> 00:50:25.099
like, as soon as you think something, it articulates

00:50:25.099 --> 00:50:28.480
it. I don't know what technology bridges that

00:50:28.480 --> 00:50:34.719
gap outside of implanted invasive, invasive technology,

00:50:34.719 --> 00:50:39.610
but it would be cool for for someone who. has

00:50:39.610 --> 00:50:43.329
been unable to communicate due to various barriers

00:50:43.329 --> 00:50:46.349
of, if you could kind of tap into what their

00:50:46.349 --> 00:50:49.329
thoughts are. Absolutely. Absolutely. And this

00:50:49.329 --> 00:50:52.010
is definitely on the roadmap. We are, again,

00:50:52.349 --> 00:50:57.050
we, one of Verbali is a pillars or, and I talk

00:50:57.050 --> 00:51:00.210
pillars is superb user experience. We're not

00:51:00.210 --> 00:51:03.849
going to introduce something that is just good

00:51:03.849 --> 00:51:11.920
enough because we need kids and parents to be

00:51:11.920 --> 00:51:16.260
able to rely on it and The way to do it is to

00:51:16.260 --> 00:51:22.000
have a user experience that is as good as possible

00:51:22.000 --> 00:51:26.920
So we are experimenting with and part of it is

00:51:26.920 --> 00:51:30.800
going back to the eye gazing, right? We're trying

00:51:30.800 --> 00:51:33.539
first to see what the current technology that

00:51:33.539 --> 00:51:37.920
you have on your phone has Or your tablet what

00:51:37.920 --> 00:51:40.980
it's good for, because then you don't need to

00:51:40.980 --> 00:51:44.500
add anything, and then it's as light as possible,

00:51:44.760 --> 00:51:49.219
right? And if it's good enough, or sorry, if

00:51:49.219 --> 00:51:55.340
it's good as it should, right, then we can incorporate

00:51:55.340 --> 00:51:59.480
it this way to Ma-Talk AI. So this is where we are

00:51:59.480 --> 00:52:02.079
now. We're experimenting to see what is the current

00:52:02.079 --> 00:52:04.760
technology that you're already hardware devices,

00:52:04.840 --> 00:52:08.280
so you won't need to buy any other additional

00:52:08.280 --> 00:52:12.019
technology. Inclusivity is not just the ability

00:52:12.019 --> 00:52:14.539
to be part of something, but it's also financial

00:52:14.539 --> 00:52:19.079
inclusivity. And this is where part of our mission

00:52:19.079 --> 00:52:22.260
at Verbal is to give the ability for everyone

00:52:22.260 --> 00:52:27.599
to... have AAC without the thought about how

00:52:27.599 --> 00:52:29.920
much does it cost? It's too expensive. That's

00:52:29.920 --> 00:52:33.019
why we're introducing it in Apple. We're introducing

00:52:33.019 --> 00:52:35.219
it in iOS. That's why we're introducing a talk

00:52:35.219 --> 00:52:39.019
with Android. And we will introduce it with Kindle

00:52:39.019 --> 00:52:42.280
Fire very soon. Remember, the prototype started

00:52:42.280 --> 00:52:44.380
with Kindle Fire. And that's where we're going

00:52:44.380 --> 00:52:48.840
because we know a lot of homes have those Kindles.

00:52:49.070 --> 00:52:53.090
and they're cheap and they are very safe for

00:52:53.090 --> 00:52:58.650
kids and they're kid -oriented. So it will help

00:52:58.650 --> 00:53:04.250
the kids get the AAC that they need faster and

00:53:04.250 --> 00:53:07.159
a more accessible way. Do you envision having

00:53:07.159 --> 00:53:11.039
a suite of products or like on, on the five year

00:53:11.039 --> 00:53:14.559
vision, do you think it's my talk AI with different

00:53:14.559 --> 00:53:17.079
features? Do you think it's different apps or

00:53:17.079 --> 00:53:22.300
different software within verbally? Yeah. So

00:53:22.300 --> 00:53:26.179
I do think there'll be a suite of products. Definitely,

00:53:26.380 --> 00:53:28.460
we're constantly adding more features, constantly

00:53:28.460 --> 00:53:33.820
adding more features. One of the first features

00:53:33.820 --> 00:53:35.880
that we're introducing now today, it's actually

00:53:35.880 --> 00:53:38.659
we got the approval from Apple today, was a free

00:53:38.659 --> 00:53:42.920
trial, seven -day free trials. When we launched,

00:53:43.139 --> 00:53:46.139
we got amazing feedback. We got, this is amazing,

00:53:46.239 --> 00:53:53.000
so we got... The International Society of AAC

00:53:53.000 --> 00:53:55.440
president reached out to us. She said, this is

00:53:55.440 --> 00:53:58.980
amazing. Parents said, and we understood that

00:53:58.980 --> 00:54:01.980
the technology is legit. Our technology is legit.

00:54:02.780 --> 00:54:06.760
The hunger for death technology is there. We

00:54:06.760 --> 00:54:09.119
just need to make it more accessible. So our

00:54:09.119 --> 00:54:11.320
first feature that we put on the roadmap was

00:54:11.320 --> 00:54:15.099
to introduce the seven day free trial. So more

00:54:15.099 --> 00:54:18.639
people will be able to use it easily without

00:54:18.760 --> 00:54:21.019
thinking, oh, I don't know, I don't want to pay

00:54:21.019 --> 00:54:23.179
first month or something. Just use it, download

00:54:23.179 --> 00:54:27.599
it, enjoy it. And so today it's available already

00:54:27.599 --> 00:54:30.960
with Apple. Android will probably be this week

00:54:30.960 --> 00:54:34.920
or next. We're waiting for Google to give the

00:54:34.920 --> 00:54:40.119
thumbs up. And so this is from a feature perspective.

00:54:40.380 --> 00:54:44.460
We're constantly adding more. From suite of products,

00:54:44.860 --> 00:54:49.619
yes. I look at it more like an ecosystem that

00:54:49.619 --> 00:54:55.800
goes back to how much Ma-Talk is customized, how

00:54:55.800 --> 00:54:59.500
much it can help the kid. So AAC helps the kid

00:54:59.500 --> 00:55:02.860
communicate. But it's not just the only way because

00:55:02.860 --> 00:55:08.769
the kid grows. want to do more things so why

00:55:08.769 --> 00:55:13.250
not helping them talk for example not just communicate

00:55:13.250 --> 00:55:16.829
but actually speak right today you need to do

00:55:16.829 --> 00:55:20.050
you say sight words or stuff like that but what

00:55:20.050 --> 00:55:22.869
i guess a lot of speech therapists will tell

00:55:22.869 --> 00:55:24.750
you you need to find the right motivation for

00:55:24.750 --> 00:55:29.190
the kid to to cooperate but what Ma-Talk will know

00:55:29.190 --> 00:55:32.650
Ma-Talk will know what the kid likes so if Ma-Talk

00:55:32.650 --> 00:55:36.880
knows what the kid likes then why not use this

00:55:36.880 --> 00:55:41.179
data in order to customize also the teaching

00:55:41.179 --> 00:55:44.199
process of sight words, find the right words

00:55:44.199 --> 00:55:49.239
that excite the kid to say it, right? So we can

00:55:49.239 --> 00:55:53.820
do that. We can use the data also to customize

00:55:53.820 --> 00:55:57.840
learning material specifically for the kid. Again,

00:55:57.840 --> 00:56:01.480
it goes back to what the kid is motivated by.

00:56:02.820 --> 00:56:06.059
So I mentioned in the beginning about the data

00:56:06.059 --> 00:56:11.840
dashboard for the speech therapist. This data,

00:56:11.980 --> 00:56:15.039
it's a collective system that you have a lot

00:56:15.039 --> 00:56:21.460
of different corners that feed each other. So

00:56:21.460 --> 00:56:23.800
you will be able to enjoy it in different scenarios

00:56:23.800 --> 00:56:27.800
in your life. Also, smart keyboard that you can

00:56:27.800 --> 00:56:32.079
use tone with, voice tones, right? And customize.

00:56:32.400 --> 00:56:37.400
Yeah, we, yeah, we have, the sky's the limit.

00:56:38.079 --> 00:56:39.440
Yeah. Well, I'm looking forward to seeing how

00:56:39.440 --> 00:56:42.059
it develops. I know you guys have a wait list

00:56:42.059 --> 00:56:46.099
to join the app, but if people want to learn

00:56:46.099 --> 00:56:48.900
about the software, if they want to try out the

00:56:48.900 --> 00:56:52.880
software, where can they go? We can include the

00:56:52.880 --> 00:56:54.719
exact links in the show notes, but what's the

00:56:54.719 --> 00:56:58.160
best way to follow or support your work? Yeah,

00:56:58.160 --> 00:57:01.559
so obviously download the app now it's there's

00:57:01.559 --> 00:57:03.679
no waitlist now not just can go ahead and just

00:57:03.679 --> 00:57:07.599
don't the seven -day Free trial just go ahead

00:57:07.599 --> 00:57:11.679
use it try to like it amazing If you have and

00:57:11.679 --> 00:57:15.719
we also have on our website We will incorporate

00:57:15.719 --> 00:57:18.159
also eventually in the app itself but in the

00:57:18.159 --> 00:57:21.880
website if you have Goes back to unique solutions

00:57:21.880 --> 00:57:24.800
if you have something that you would love to

00:57:24.800 --> 00:57:33.260
see on your kids' AAC. Or, my talk AI is amazing,

00:57:33.340 --> 00:57:35.599
but it's missing this for it to be perfect for

00:57:35.599 --> 00:57:38.619
my kids, right? We have a space on our website

00:57:38.619 --> 00:57:41.760
that you can actually write us specific feedback

00:57:41.760 --> 00:57:45.159
with feature requests, language requests. And

00:57:45.159 --> 00:57:48.019
we are actively reading this and we are actively

00:57:48.019 --> 00:57:51.619
exploring ways to incorporate all of those requests

00:57:51.619 --> 00:57:56.690
in our future offering. So that's another way

00:57:56.690 --> 00:58:02.949
to reach out to us. I'll add my email address

00:58:02.949 --> 00:58:06.929
to the podcast afterwards. So if someone wants

00:58:06.929 --> 00:58:10.630
to reach out, ask questions, anything, yeah.

00:58:12.809 --> 00:58:16.230
Yeah, no, I love the technological innovation.

00:58:16.710 --> 00:58:19.949
I love products that solve real -world problems,

00:58:20.530 --> 00:58:23.349
especially when the origin story is deeply personal

00:58:23.349 --> 00:58:26.710
for the guests. So yeah, I really enjoyed learning

00:58:26.710 --> 00:58:30.869
about it, talking about it, and I'd love to see

00:58:30.869 --> 00:58:34.489
it widely adopted in schools and gyms and different

00:58:34.489 --> 00:58:37.590
environments. So Shi, I appreciate not only your

00:58:37.590 --> 00:58:39.469
time this morning, but your mission and the work

00:58:39.469 --> 00:58:41.840
that you've done. Thank you very much Brendan.

00:58:42.000 --> 00:58:45.739
This was amazing. Thank you very much Thank you

00:58:45.739 --> 00:58:48.179
for listening to the adapt X podcast Our effort

00:58:48.179 --> 00:58:50.000
to amplify the ideas of our guests and create

00:58:50.000 --> 00:58:52.420
more inclusive and accessible industries is futile

00:58:52.420 --> 00:58:54.360
unless these episodes reach a larger audience.

00:58:54.800 --> 00:58:56.780
If you enjoyed our discussion today, please leave

00:58:56.780 --> 00:58:58.739
us a rating or a review on whichever platform

00:58:58.739 --> 00:59:00.800
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00:59:00.800 --> 00:59:02.860
about AdaptX, the course that we teach to health

00:59:02.860 --> 00:59:04.619
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00:59:04.619 --> 00:59:07.059
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00:59:07.059 --> 00:59:10.079
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00:59:10.079 --> 00:59:11.739
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