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All right, welcome to the AdaptX podcast where we have conversations with individuals who are building accessible businesses

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Advocating for inclusion or excelling in adaptive sports today

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We are joined by Dustin Giannelli

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Dustin is a profoundly deaf diversity and inclusion motivational speaker who has shared his story with corporations large universities and organizations

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Around the country and we'll get into some of those as one of the 48 million deaf and hard-of-hearing Americans

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Dustin is able to share his story and strategies to create a more accessible world. Dustin. Thank you for joining me today

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Thank you for having me. It's so good to see you again. I'm glad the kids are doing well

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Yeah, Dustin was the keynote speaker at our first Adaptexpo last year

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We learned a bunch about organizing event. The audience loved Dustin's

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Speech and presentation but so Dustin as a as a motivational speaker, you're clearly comfortable in your own skin

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But was it always that way growing up?

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Yeah, you know ever since I was young I had always been advocating for myself and others

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I give a lot of credit especially nowadays to my late grandfather who was a double amputee and

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you know he

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Really normalized disability in my household

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So when I was diagnosed with a hearing loss when I was five years old

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I was already familiar with what it was like to need a hearing loss

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I liked to need help and

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accept differences, so

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Yeah, you know I've been advocating for myself

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For a long time and it's been mostly a positive experience

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That's been one of the things that we've been trying to figure out how to navigate because it seems like

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barriers to inclusion and accessibility are often an

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education and an exposure issue

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Like people just don't have experiences interacting with people with disabilities and so then

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These stigmas are kind of reinforced. So I feel like through

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commonalities whether it's sports or recreation and like you said normalizing disability that appears to be the best path forward towards

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creating in a more accessible world do you have any any like

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Strategies or suggestions as to not just fitness industries, but other businesses and organizations

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What they can do to create a more inclusive environment and accessible environment

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Absolutely, you know

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historically

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People almost shy away from the conversation

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The conversation about learning about different types of disabilities and you see somebody

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Whether they're in a wheelchair, they're blind with a cane or they're

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You have an amputation or they're deaf with hearing aids or cochlear implant. They're almost scared

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to

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offend right and

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It's okay, but we just need to educate ourselves and be

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as educated as we can you know because

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Some day down the road you may work

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With someone with a disability you may be part of a team

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With somebody with a disability and the earlier we can

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Familiarize ourselves with those different types of disabilities the better will be you know at a young age for me

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during recess

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Basketball was the sport right and I grew up playing basketball my whole life with my older brother

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and I did very very well and

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at recess I

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As the team captain picked the kids that didn't get picked first. I picked them first

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because

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It helped me push myself to be the best I can be and it gave me the sense of

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inclusion

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Because I always wanted to be included they wanted to be included, but they got picked last not on my team

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They got picked first

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Yeah, I made sure they got the ball

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How do you suggest that people have those conversations? You said that one of the best ways to

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Familiarize yourself with disability is for people to

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To talk to you about it so but like you mentioned people are afraid of offending and saying the wrong thing so

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Maybe even putting it in like a fitness

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Environment standpoint if you were coming to me. I was your personal trainer

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What would you want me to ask you about?

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What needs you like what accommodations you need what you want to get out of it kind of how would you want that conversation to go?

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Yeah, you know the key to

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The key to life is communication

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The key to success in life is communication the key to communication is access

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So when you and I are building a relationship for the first time and I'm attending your gym

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And I'm attending your gym, and we're creating a plan together

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Resignate with one another right you notice my hearing aids, or maybe you don't at first most people don't

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But they see that I'm very attentive and lip-reading so it's already okay

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I see a lip reading is there anything I can do to make this even more comfortable

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Or what if I'm over here, and you're over there. This is you asking me, and I feel I love that me personally

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right

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How can we make this a smooth process and innovate as we go there'll be situations?

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I'm working out. I can't see the trainer hear them

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There's no live captions, so how do we navigate that?

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Scenario and that's all you know important to talk about

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What we can do is as a almost workaround is

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What preparation method is write everything down?

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review that before and after the workout and

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Really study the workouts before we attack

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Yeah, that's a really simple solution

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It's basically just universal design making sure the way you're sharing information is presented in a variety of ways

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And I know from

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Running hundreds of classes here writing down the workouts wouldn't just benefit you it

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Benefits everyone who comes to the gym because they need reminders music's going maybe they can't hear

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some people just

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Retain information better when they read it as opposed to hear it so

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That's I guess one way that accessibility really benefits everyone not just the one user that it might be intended for

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Exactly what you said is is a prime example is closed captioning

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Yeah, right when you're watching Netflix, so your favorite movie TV shows

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80 plus percent of people that use closed captions are not deaf or hard of hearing and

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Captions were created for the deaf and hard of hearing community

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The same way that Siri on the iPhone was actually created as an adaptive solution for people who are blind

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Now everybody uses Siri everybody uses captions everybody is starting to adapt and use things that were made

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for the disability community and that's why it's so important for

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All of us to be aware especially at a young age

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you know get your kids acquainted to different groups and communities and

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You know, that's the beautiful thing about life is

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You can join different communities at any point in your life

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And you're not trapped or stuck in that one community

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You know you go to high school. There's all sorts of clubs and you name it go to college same thing

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So I'm on the other thing about diversity and inclusion. We're thinking about community

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Absolutely on the topic of captions. I sometimes see in social media now. It's been kind of like aesthetically

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Ramped up where you have flashing different colors and are there

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Just just for people that might not have any experience

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Using captions as someone who's hard of hearing

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Are those as accessible as just regular black and white captions

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It depends on who you ask yeah, you know it's what it came down to is

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more and more people are using captions and

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Whether they're deaf or not they saw an opportunity for innovation

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and

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they saw and

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people liked

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The individual words highlighted right with color maybe with different font or

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emojis instead of the word or

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An emoji after the word that's innovation you know and as I mentioned before it

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It depends on who you ask a lot of people that are deaf or hard of hearing

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especially

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Perhaps older folks they

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prefer that standard

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black background white text

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three different fonts

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to choose from but mainly times new Roman

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So you know it's all about innovation and preference. Yeah, that's that's tough because I feel like

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I was even reading a LinkedIn post last night where it was

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Critiquing someone who said that they're fully accessible because you can't necessarily be accessible for everyone at all times

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So that's I think that's one of the things that might prevent people

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From making the effort to do so

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Is that they know that it's hard to accommodate every person's every need

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So what do you think are when you're speaking to a company or when you're speaking to an organization?

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What actions do you hope they take after your presentation to kind of work towards that more accessible or inclusive?

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environment

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Great question, you know

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When I do corporate engagements and workshops and trainings

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It's a little bit of everything and what I mean by that is it's education around the hearing loss community

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I show an audiogram

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So that they understand the different levels of hearing loss

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And show my audiogram which dips immediately to the profound

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Um and show my audiogram which dips immediately to the profound levels

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And so what does that mean?

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What are the sounds I can't hear?

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And how does that relate to?

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things like mental health

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right, so

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There's so many different sub topics

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That come out of my my conversation

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that

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bring awareness

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to people with disabilities and abilities

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to think

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How can I

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Be the best I can be

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In work at home with my friends in social settings. How can I accommodate for others the best I can?

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right, um

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And and that's it, you know, I start my talks with

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The key to success in life is communication

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And the key to communication is access

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Accessibility so when we think about that from a workplace standpoint, you could be working for a fortune 500

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You're in marketing or you're in sales. You're in it. You're in

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Hr. It doesn't matter what

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what

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Department you're in it's it's it's the common denominator is

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communication

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Absolutely. Yeah, maybe you mentioned education. So maybe we can just kind of

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Talk about deaf and and some various

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Subtypes and different terminology and stuff within the

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Within that world because I think the audience may or may not be exposed to it. So maybe

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A few rapid-fire questions. What's the difference between capital D deaf and lowercase D deaf?

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Great question. So I identify as lowercase D deaf profoundly deaf and

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You know because I'm a verbal communicator

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I can hear

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Not very well, but the hearing aids amplify sound

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right, so

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That helps me and capital D deaf is really all about deaf culture

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their primary

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language

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primarily is sign language and

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Whether they're verbal or nonverbal

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Capital D deaf is a very tight community within the overall deaf and hard of hearing community

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so

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Then there's hard of hearing

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Who whether you have a mild or moderate

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less significant hearing loss

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There's all different, you know spectrums of loss, but you you can kind of sense that i'm in the middle

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right of the hearing world and the capital D deaf world, so

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My goal is to bridge it all together

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A lot of people with perhaps my degree of loss

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We're all part of this community together. We have different stories and differences and different ways of communicating

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But the deaf and hard of hearing community of 48 million people

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The deaf and hard of hearing community of 48 million strong in the u.s. Alone

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Is only growing in the world. It's 432 million people

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And it's going up to 700 million people by 2050

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So we're not going anywhere and we need to keep advocating for each other

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But was sign language ever on your radar? Is there a reason why you chose lip reading and verbalizing as opposed to asl?

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I was the only one in my family that that is deaf

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And so growing up in a verbal family as a verbal communicator

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I

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went to mainstream school and

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You know did what I had to do to succeed. And by the way, it wasn't until the school nurses hearing exam that they identified

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That I was deaf

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One year I passed no problem the second year the school nurse put a board up in between the nurse and the student

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And I remember standing in line watching the student not be able to see the nurse's lips

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And i'm saying to myself this isn't going to work

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Right, so that's how we identified it

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But yeah, you know I I did end up going to summer camps schools for the deaf

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And you know associated myself with capital d culture and and others

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my

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My biggest passion growing up with that was basketball and especially during the summer

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I wanted to play all day every day and I finally told my mother I said mom

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you know I I

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Don't think this is the community I

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Resonate with the most I would like to also play basketball. I said

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Okay

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That's fine. But I want you to just know

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They're always there for you and they're an amazing community

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Maybe speaking about basketball were there advantages to your hearing loss

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When you were playing basketball and maybe what were the disadvantages as well?

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So well

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A lot of times I would get you know be boxing out a shot or

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You know going for a rebound and my hearing aid be knocked out

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So I would be then boxing out my own teammates at times say don't step on it my hearing aid, you know

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But advantages was lip reading

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Being able to look over at my coach

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Sometimes in town basketball, right?

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My brother was my coach for a couple years and he knew all the the ins and outs and i'd be able to glance over

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And he'd lip read something to me and boom someone who was wide open if I did this and I passed and they hit the shot

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Plays even in football

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Flag football I should add

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See at a young age the doctor told my mom, um, no contact sports such as football or hockey

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because it could damage my cochlear even more and

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I would lose more hearing

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And so I didn't play football or hockey in high school

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But in college, I played flag football and one of my best friends bailey clement was our

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player uh quarterback and coach and uh, he would lip read

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Numbers to me and we he taught us the tree one through nine every number has a different route

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And the other team had no idea what we were doing and I would be open

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90 of the time kind of on that topic. I was reading a interesting article a couple weeks ago about uh, gallaudet university

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partnership with at&t and they have a um, basically the play gets

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Projected onto the quarterbacks helmet on like a visual field

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But it was interesting to also read about the history of the huddle actually came from a deaf quarterback at gallaudet and

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He quote unquote invented the huddle so he could share his plays

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With his teammates and he was able to do that

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I guess another interesting example of how innovation often comes from

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The need for accommodation and inclusion

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Absolutely, it's an amazing fun fact, you know, I I

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I love that fun fact about sports and how the huddle was created with the deaf community

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Yeah, you also coach right? So you've been coaching youth basketball

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Over the years as well? Yes. Yeah, how how would you say that your hearing loss?

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Has made you a better coach

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Well, it's

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This was such a great group of kids. It was sixth grade a you boys basketball

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I didn't know them. They didn't know me. They didn't know each other

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And that's the beauty of a you and sports in general, but I brought everybody together in our first practice

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I said, all right guys, what's the key to the game of basketball? What's the most important part of basketball?

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Defense. Yeah, but keep going. That's not the one i'm looking for

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Dribble is the key to the game of basketball

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Defense. Yeah, but keep going. That's not the one i'm looking for. Um dribbling ball handling. Yeah, keep going

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Communication. What was that?

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Communication louder everybody communicate right?

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And it really brought awareness to all of us to celebrate

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That's the key

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We just unlocked the key

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The key to winning games no matter what the scoreboard says

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Because we won one game

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And it was awesome

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And you know, it just brought us all together a tight group never gave up from start to finish

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We even had

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Five players one game. We were short-handed and one got fouled out. We played the last five minutes

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in a tie up and down game

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With four players and we lost by one in overtime

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I mean it was unbelievable. So, you know, it's just it's a

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important lesson for all of us

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to celebrate

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Yeah, sports definitely have a power to normalize differences for sure

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That's obviously a huge part of what you can gain from participating in sports

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What led you to

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Pursue a career in speaking as opposed to maybe working within an accessibility department at a company

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I've always admired

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different professional speakers

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You know throughout my career

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in school

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When you see the passion unleashed

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By a speaker on a stage and they own it

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No matter what their differences

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No matter what their challenges are

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When you own it

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I mean

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It's contagious. It's admirable

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And i've always advocated for myself

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Since I was five years old right which allowed me to advocate for others and that's ultimately what the goal here is and

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00:21:21,020 --> 00:21:27,980
When the pandemic hit I was actually in a completely different industry. I was in the commercial architecture and interior design world

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00:21:28,860 --> 00:21:33,420
I was working for idea paint which was a really cool dry race whiteboard paint company and

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Turned your big conference room wall into a giant canvas or your kids playroom into a giant canvas

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What that meant to me was

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00:21:43,660 --> 00:21:49,020
See in a conference room. It's very difficult for me to hear everybody and read lips and

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Cross the room on the right side and the left side and then they crisscross and people in boston everywhere talk fast

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It's fatiguing, you know, um, but at least I can read what's on the wall

298
00:22:01,740 --> 00:22:06,380
So it was a fun meaningful sell and when I presented that to architects

299
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And designers who specify the product it was just fun

300
00:22:11,420 --> 00:22:14,460
fast forward, you know the pandemic hit and

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I needed help

302
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I needed help the world went virtual overnight

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and

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my

305
00:22:24,300 --> 00:22:31,500
Deaf and hard of hearing community needed help. So I jumped I learned everything there was to learn about closed captioning

306
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I joined a live

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00:22:34,040 --> 00:22:37,360
captioning closed caption video accessibility

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00:22:38,360 --> 00:22:41,660
technology company here in boston and

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00:22:41,660 --> 00:22:46,720
That was just a great segue for me to start here's dustin.com

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00:22:47,420 --> 00:22:48,620
and

311
00:22:48,620 --> 00:22:56,140
My own personal brand, you know, I studied marketing and sales and management entrepreneurship at university of new hampshire business school

312
00:22:56,140 --> 00:22:58,140
I never learned about

313
00:22:58,940 --> 00:23:00,940
personal branding I

314
00:23:01,100 --> 00:23:07,100
Was always marketing and branding for another organization until I realized I can do this

315
00:23:07,100 --> 00:23:11,420
I can do this for me to impact the greater good

316
00:23:12,220 --> 00:23:14,220
Yeah, there's something powerful about

317
00:23:15,020 --> 00:23:21,500
Promoting and advocating for yourself and seeing what you can build personally as opposed to build for someone else

318
00:23:21,580 --> 00:23:23,420
but I find that's

319
00:23:23,420 --> 00:23:25,420
it's tough sometimes to uh,

320
00:23:25,660 --> 00:23:27,660
to market yourself it feels

321
00:23:28,380 --> 00:23:30,380
do you ever feel like it's kind of like

322
00:23:31,240 --> 00:23:33,240
self-consuming or

323
00:23:33,240 --> 00:23:38,280
Do you ever do you ever have a hard time I guess sharing your accomplishments and kind of promoting yourself

324
00:23:39,960 --> 00:23:46,120
You know it's at the beginning yes a little bit, but I never looked at it as

325
00:23:47,320 --> 00:23:48,840
Promoting myself

326
00:23:48,840 --> 00:23:50,840
the same way that i'm not

327
00:23:51,400 --> 00:23:53,400
fighting for

328
00:23:53,400 --> 00:23:57,160
x y and z rights i'm not fighting for rights I am

329
00:23:57,800 --> 00:23:59,800
advocating

330
00:23:59,880 --> 00:24:01,880
So i'm not promoting myself

331
00:24:01,880 --> 00:24:03,880
I'm not promoting myself

332
00:24:04,520 --> 00:24:06,520
I'm advocating myself

333
00:24:07,320 --> 00:24:11,560
Right and so that's a very big realization. I think

334
00:24:13,240 --> 00:24:16,840
For me for others other speakers other

335
00:24:17,720 --> 00:24:22,760
Influencers if you will, you know, it's it's not about just me

336
00:24:23,960 --> 00:24:27,160
My story is a vessel to the overall message

337
00:24:27,160 --> 00:24:31,320
And it's not about just the deaf community

338
00:24:32,120 --> 00:24:39,720
It's about the disability community and the ability community the word ability is in disability for a reason

339
00:24:40,760 --> 00:24:42,760
right and

340
00:24:42,760 --> 00:24:44,760
as soon as we

341
00:24:44,760 --> 00:24:45,720
all

342
00:24:45,720 --> 00:24:46,680
you know

343
00:24:46,680 --> 00:24:49,640
You build your own communities, especially over linkedin

344
00:24:50,360 --> 00:24:53,960
And you know, i've created such an amazing

345
00:24:54,760 --> 00:24:55,960
group of

346
00:24:55,960 --> 00:24:57,960
group of professionals

347
00:24:58,600 --> 00:25:01,640
accessibility experts diversity inclusion champions

348
00:25:02,360 --> 00:25:04,600
it who event planners

349
00:25:05,560 --> 00:25:07,000
and

350
00:25:07,000 --> 00:25:10,600
We're helping each other again. It's not just about me, you know

351
00:25:10,680 --> 00:25:15,160
So I put out as much information as I can events that i'm going to

352
00:25:15,720 --> 00:25:20,040
put together a cool little video with music and closed captions and

353
00:25:20,600 --> 00:25:24,280
Just make sure that we learn something from everything

354
00:25:24,280 --> 00:25:31,640
I think what is your process of preparing for a presentation because as of you'll be now episode 30 and

355
00:25:32,600 --> 00:25:34,440
It's definitely become

356
00:25:34,440 --> 00:25:41,240
somewhat of a skill I guess to host these podcasts and something I need to refine and improve and I find myself reading

357
00:25:41,940 --> 00:25:48,120
Biographies to try to learn how authors portray their guests or their subjects of their stories

358
00:25:48,120 --> 00:25:55,340
Uh, so i'm always interested to learn from other speakers in terms of kind of how they lock in how they prepare for presentations

359
00:25:56,360 --> 00:25:58,360
So if a company reaches out to you

360
00:25:58,840 --> 00:26:01,560
What is that back and forth and what is that process kind of like?

361
00:26:03,720 --> 00:26:09,640
Well, you know, there's so many podcasts out there i've got another one next week two and

362
00:26:11,000 --> 00:26:16,520
The ultimate goal is yes to have a great conversation and bring awareness to their audience

363
00:26:16,520 --> 00:26:19,160
But also what else can we do together?

364
00:26:20,040 --> 00:26:27,000
Right. What is going to really build our relationship and help bring more accessibility to your

365
00:26:27,560 --> 00:26:28,760
every day

366
00:26:28,760 --> 00:26:32,760
And so that initial conversation is really to identify

367
00:26:33,800 --> 00:26:34,840
other

368
00:26:34,840 --> 00:26:38,120
engagements or you know social media opportunities or

369
00:26:38,680 --> 00:26:44,680
What events do you go into what conferences you're attending this year? Can I be part of it? Right and it's

370
00:26:44,680 --> 00:26:46,180
right and it's

371
00:26:46,180 --> 00:26:50,520
continuously building a relationship and that's one of my other keynotes is

372
00:26:51,220 --> 00:26:55,100
Uh relationship building and the art of selling yourself

373
00:26:56,760 --> 00:27:03,640
Because again, you might be in marketing or hr it event planning, but everybody is in sales

374
00:27:04,680 --> 00:27:06,200
You're selling yourself

375
00:27:06,200 --> 00:27:07,800
and your abilities

376
00:27:07,800 --> 00:27:09,640
and so

377
00:27:09,640 --> 00:27:16,360
You know, it's just very important to build a relationship more than just have a conversation on a podcast and that's why

378
00:27:16,760 --> 00:27:18,760
You and I have stayed in touch since

379
00:27:20,040 --> 00:27:24,120
Last may last year. Yeah about a year ready. Yeah, absolutely. Yeah

380
00:27:24,200 --> 00:27:26,680
No, I I think you're definitely right and that everything

381
00:27:27,320 --> 00:27:30,280
Uh kind of revolves around sales. It almost makes you think that

382
00:27:30,840 --> 00:27:36,040
It should be a mandatory part of of really any industry or any curriculum or education

383
00:27:36,040 --> 00:27:39,320
Everything becomes kind of sales and marketing. It doesn't matter

384
00:27:40,040 --> 00:27:46,920
How good the adapt X courses or how good the podcast is if it never reaches a big enough audience?

385
00:27:47,000 --> 00:27:50,840
So it always kind of revolves around growing an audience

386
00:27:51,400 --> 00:27:53,400
Growing a brand sharing a message

387
00:27:54,520 --> 00:27:58,280
but i'm also interested in like how a speech goes from

388
00:27:59,140 --> 00:28:01,800
motivational to actionable like

389
00:28:01,800 --> 00:28:07,560
What you want the companies to then do after your speech is done?

390
00:28:09,640 --> 00:28:14,280
It's a great question, you know, there's when you understand

391
00:28:16,760 --> 00:28:18,760
The why

392
00:28:19,560 --> 00:28:21,560
first

393
00:28:21,560 --> 00:28:25,080
For example in the in the speaking engagement itself

394
00:28:25,800 --> 00:28:28,280
You learn in 30 minutes 45 minutes

395
00:28:29,000 --> 00:28:31,000
all about the why

396
00:28:31,000 --> 00:28:36,440
Why and then it's the what and the who what where right when how?

397
00:28:38,920 --> 00:28:41,960
When we start to come together as a team and you go back

398
00:28:43,240 --> 00:28:45,240
and you

399
00:28:45,480 --> 00:28:52,040
Back to that project you were just working on and then you hear someone like my speech. It's like, okay

400
00:28:52,680 --> 00:28:54,680
We didn't really

401
00:28:54,840 --> 00:28:56,840
Think about this design

402
00:28:56,840 --> 00:29:02,280
with disabilities in mind at all and

403
00:29:03,320 --> 00:29:09,080
Then the conversation the product the evolution of creating it evolves

404
00:29:10,360 --> 00:29:11,640
so

405
00:29:11,640 --> 00:29:17,720
you know, we also keep in touch by doing different workshops later on to make sure that

406
00:29:18,760 --> 00:29:24,760
disability inclusion and accessibility is top in mind and we do different updates

407
00:29:24,760 --> 00:29:28,920
companies are always changing especially nowadays layoffs and

408
00:29:29,480 --> 00:29:31,480
you know

409
00:29:31,480 --> 00:29:33,000
unforeseeable

410
00:29:33,000 --> 00:29:35,000
things within the organization, but

411
00:29:36,920 --> 00:29:38,920
It's important to

412
00:29:40,120 --> 00:29:44,440
Continue to talk about these things and and share one another's progress

413
00:29:44,440 --> 00:29:49,560
So that's the actionable item that we're looking for is to share that progress

414
00:29:49,560 --> 00:29:52,600
Yeah, it doesn't happen overnight, right?

415
00:29:52,600 --> 00:29:55,560
Yeah. Yeah, I like the mention of

416
00:29:56,440 --> 00:29:58,440
reconsidering the design process

417
00:30:00,440 --> 00:30:06,120
From a disability standpoint as well making sure that accommodations and accessibility needs are

418
00:30:07,720 --> 00:30:12,200
Prioritized from the beginning can't always be like retroactively resolved

419
00:30:12,680 --> 00:30:17,000
Sometimes it has to be often times it has to be considered from the get-go

420
00:30:17,000 --> 00:30:20,680
One of the biggest barriers that you face due to your deafness either

421
00:30:21,160 --> 00:30:27,400
Professionally or personally whatever you're comfortable sharing just so maybe people can take away and kind of better understand

422
00:30:27,400 --> 00:30:29,640
I guess what that life is like

423
00:30:32,200 --> 00:30:39,400
So, you know, I think the biggest challenges early on too in being a solopreneur

424
00:30:41,160 --> 00:30:42,120
Is

425
00:30:42,120 --> 00:30:44,120
Overlays to mental health

426
00:30:44,120 --> 00:30:46,920
right and focus and

427
00:30:47,800 --> 00:30:49,240
the grind

428
00:30:49,240 --> 00:30:50,360
it's

429
00:30:50,360 --> 00:30:52,360
Certainly not easy

430
00:30:52,680 --> 00:30:57,480
But your passion does a lot of the work for you. You just got to keep following the passion

431
00:30:58,280 --> 00:31:00,280
and the work will come

432
00:31:01,080 --> 00:31:01,720
and

433
00:31:01,720 --> 00:31:03,720
What comes along with that is

434
00:31:04,920 --> 00:31:06,280
failure

435
00:31:06,280 --> 00:31:10,360
Quote failure, right and the word no

436
00:31:11,400 --> 00:31:13,400
Someone needs to know

437
00:31:13,400 --> 00:31:21,180
Someone recently told me an old mentor of mine the word no actually stands for right and oh next opportunity

438
00:31:24,520 --> 00:31:27,560
And that's how we succeed

439
00:31:30,040 --> 00:31:34,360
Is we take no and we turn it into a yes

440
00:31:35,800 --> 00:31:40,600
And this dates back all the way to my grandfather's mentality. He didn't take no for an answer

441
00:31:40,600 --> 00:31:42,600
You know and

442
00:31:43,640 --> 00:31:51,080
He always advocated for himself himself and had what he would say a positive mental attitude pma

443
00:31:52,360 --> 00:31:58,360
Right and you know, that's just such important life lessons, but being okay to fail is

444
00:31:59,080 --> 00:32:01,080
Extremely important in this journey

445
00:32:01,640 --> 00:32:03,640
You learn so much about yourself

446
00:32:04,920 --> 00:32:09,640
How you pitch your services how you engage in a partnership

447
00:32:09,640 --> 00:32:11,640
pricing

448
00:32:11,640 --> 00:32:14,200
different social media type of opportunities

449
00:32:15,240 --> 00:32:16,280
and

450
00:32:16,280 --> 00:32:19,800
The more you can feel included from the beginning

451
00:32:20,360 --> 00:32:25,880
Literally that sense of inclusion the sense of belonging the more you can feel that from the start

452
00:32:26,600 --> 00:32:28,600
The better the relationship would be

453
00:32:29,480 --> 00:32:32,680
You might not have any strong opinions one way or the other but

454
00:32:33,800 --> 00:32:36,680
It's just kind of a topic that came to mind as you were speaking

455
00:32:36,680 --> 00:32:41,000
with disability simulations, um, or just with the term of

456
00:32:41,720 --> 00:32:44,680
helping people better understand disability by

457
00:32:45,240 --> 00:32:48,600
Simulating a specific impairment. Do you have any strong feelings?

458
00:32:49,160 --> 00:32:54,040
towards that like do you think that's a beneficial activity if maybe

459
00:32:55,160 --> 00:33:01,480
Employees were put in your shoes quote-unquote and they were unable to hear each other and they had to go through a workshop

460
00:33:01,480 --> 00:33:04,600
Of how they would communicate do you i've also read a book called

461
00:33:04,600 --> 00:33:07,960
on the other side of the spectrum where people with disabilities are

462
00:33:08,440 --> 00:33:13,320
kind of offended by that type of thing because they make it seem like it's transient and then

463
00:33:13,800 --> 00:33:19,400
They take the headphones off and they're able to go back to their life and it makes it seem like disability is just kind of

464
00:33:19,640 --> 00:33:23,400
Something to be played with do you have any strong feelings one way or the other?

465
00:33:26,760 --> 00:33:28,760
It's

466
00:33:30,440 --> 00:33:32,440
That's an interesting question

467
00:33:32,440 --> 00:33:37,960
You know and in fact the museum of science boston is doing a very cool

468
00:33:38,520 --> 00:33:42,600
They're creating a new exhibit that's all about the science of hearing

469
00:33:43,640 --> 00:33:47,160
what you might hear versus what i might hear and

470
00:33:49,320 --> 00:33:51,320
That's fascinating to me

471
00:33:52,760 --> 00:33:57,640
To others it might be quote offensive but it's important because

472
00:33:57,640 --> 00:34:04,440
That is reality people don't know what it's like to live as a profoundly deaf individual or

473
00:34:04,840 --> 00:34:11,000
A blind individual or someone with autism or dyslexia. We don't know what we don't know and the more that we can

474
00:34:11,880 --> 00:34:13,000
learn

475
00:34:13,000 --> 00:34:18,760
Because life is a journey you need to continue to learn about as much as you can in life

476
00:34:19,560 --> 00:34:21,000
and

477
00:34:21,000 --> 00:34:23,000
I'm all for it personally

478
00:34:23,000 --> 00:34:29,400
You know and I think that you can sense that yeah in that same vein. I think it's interesting to maybe have

479
00:34:30,040 --> 00:34:37,720
People try out wheelchair basketball try out different different sports because it's that's essentially it's not really a simulation

480
00:34:37,720 --> 00:34:40,200
But you're you're trying out different things you're

481
00:34:40,840 --> 00:34:44,360
Gathering different experiences you're understanding different perspectives

482
00:34:45,880 --> 00:34:48,200
So yeah, it's just something where it seems like

483
00:34:48,200 --> 00:34:53,000
Seems like when you have people that are polarized one side or like one way or the other it almost

484
00:34:53,640 --> 00:34:56,600
discourages you from even trying because you don't want to be

485
00:34:57,320 --> 00:34:58,520
critiqued

486
00:34:58,520 --> 00:35:00,520
By either end if that makes sense

487
00:35:00,920 --> 00:35:05,720
So then it sometimes prevents people from even becoming invested in the topic. So

488
00:35:06,840 --> 00:35:09,480
Yeah, I think if kind of finding a common ground

489
00:35:09,480 --> 00:35:13,320
But so that's where it's good to hear from you saying like oh no, I think that's a good thing

490
00:35:13,320 --> 00:35:18,440
That's a great approach to education. And I will add

491
00:35:19,160 --> 00:35:22,360
You know when you see somebody with a visible disability

492
00:35:23,560 --> 00:35:30,600
Your strangers, but you feel like I want to help that person. There's ways to go about that and approach it

493
00:35:31,560 --> 00:35:33,560
appropriately from both sides

494
00:35:35,400 --> 00:35:37,560
Say someone's walking with a

495
00:35:37,560 --> 00:35:43,800
White cane in the streets and you're a visible person you want to help them across the street safely

496
00:35:44,120 --> 00:35:46,120
Your intentions are great

497
00:35:46,360 --> 00:35:47,880
How do you do that?

498
00:35:48,360 --> 00:35:54,920
Well, you never want to grab their arm. You never want to invade their space and assume that they need help

499
00:35:56,760 --> 00:36:00,360
People with disabilities can also live very independently

500
00:36:01,000 --> 00:36:02,520
successfully

501
00:36:02,520 --> 00:36:07,960
And unless they're showing that they need help

502
00:36:07,960 --> 00:36:09,960
You don't have to offer it

503
00:36:09,960 --> 00:36:11,960
Again, your intentions are there but

504
00:36:13,080 --> 00:36:19,400
This is an independent life as well. And so uh, you don't want to uh approach it in the wrong way

505
00:36:20,120 --> 00:36:22,120
But you know, it's important to

506
00:36:23,800 --> 00:36:25,800
Be aware of all of it all of it

507
00:36:26,840 --> 00:36:28,840
The more you know, the more you know

508
00:36:28,840 --> 00:36:33,880
Let's see what else I feel like we touched on most of the topics. I like maybe like does the

509
00:36:34,680 --> 00:36:38,120
Regarding etiquette and communication does does the term disabled?

510
00:36:39,080 --> 00:36:41,080
Does that have a negative connotation to you?

511
00:36:41,640 --> 00:36:45,720
Or are you comfortable being referred to as a disabled individual?

512
00:36:47,720 --> 00:36:50,600
Yeah, you know personally i'm i'm okay with it

513
00:36:51,400 --> 00:36:53,400
I'm okay with it

514
00:36:53,400 --> 00:36:59,160
I'm part of the disability community. Um, but again the word ability is in disability

515
00:36:59,160 --> 00:37:04,360
So I talk about my ability before anything else and you know a lot of times especially at a loud convention or a networking event

516
00:37:05,160 --> 00:37:06,760
restaurants

517
00:37:06,760 --> 00:37:08,440
People don't realize i'm

518
00:37:08,440 --> 00:37:14,440
Deaf and they don't see my hearing aids because they're beige and they kind of blend in and they're not

519
00:37:15,160 --> 00:37:18,200
They're not deaf and they don't see my hearing aids because they're

520
00:37:18,200 --> 00:37:23,400
and they don't see my hearing aids because they're beige and they kind of blend in and

521
00:37:24,200 --> 00:37:29,800
Uh, you see my charismatic personality and you just don't realize he must be deaf

522
00:37:30,360 --> 00:37:32,360
and so

523
00:37:32,440 --> 00:37:34,360
You know, it's uh

524
00:37:34,360 --> 00:37:36,360
it's just

525
00:37:36,760 --> 00:37:41,880
In those settings, especially that's where I my motto comes in called be on offense

526
00:37:42,760 --> 00:37:45,960
Uh is is what do I need to do to succeed?

527
00:37:45,960 --> 00:37:47,960
in those loud environments

528
00:37:48,600 --> 00:37:50,120
and how can I

529
00:37:50,120 --> 00:37:51,960
turn the negative of

530
00:37:51,960 --> 00:37:56,280
Too much loud noise not being a bit of lip read perfectly into a positive

531
00:37:57,400 --> 00:38:03,720
I'm on offense. I drive the conversation first. I'm almost able to sense what they might say next

532
00:38:04,120 --> 00:38:11,720
I'm getting used to their voice and the way their lips move at the same time because i'm letting them talk first

533
00:38:11,720 --> 00:38:18,220
First that's helping me be on offense to understand them down the line and build a relationship

534
00:38:19,640 --> 00:38:23,160
Little things like that, you know, it's tricks that i've learned over the years

535
00:38:23,960 --> 00:38:25,480
um

536
00:38:25,480 --> 00:38:27,480
and be on offense came from

537
00:38:28,120 --> 00:38:29,960
When I was 11 years old

538
00:38:29,960 --> 00:38:34,840
I know I told you this story, but in short for the audience. I went to Michael Jordan's basketball camp

539
00:38:35,640 --> 00:38:37,800
When I was 11, my brother was 14

540
00:38:37,800 --> 00:38:43,080
And we got to meet him every day and one day he gave an audit auditorium speech

541
00:38:44,040 --> 00:38:49,160
And I was about 50 60 feet away from the stage as soon as he came out. I very quickly realized

542
00:38:49,640 --> 00:38:51,640
I couldn't hear anything he was saying

543
00:38:52,440 --> 00:38:58,280
In those days, there were no live captions. There was not a screen projected on his face so I could lip read

544
00:38:59,320 --> 00:39:03,560
And it was up to me in that moment to ask the counselor in the i.o

545
00:39:03,560 --> 00:39:07,080
Well, hi, i'm deaf. I lip read may I sit up front?

546
00:39:08,360 --> 00:39:13,880
but instead because I was embarrassed sitting next to my new teammate from all over the world and

547
00:39:14,680 --> 00:39:16,200
Didn't want that

548
00:39:16,200 --> 00:39:18,040
to be a barrier

549
00:39:18,040 --> 00:39:19,960
I pretended to laugh

550
00:39:19,960 --> 00:39:25,080
And pretended to smile for a full hour and missed everything my idol was saying

551
00:39:25,880 --> 00:39:30,680
So I created a pun to basketball be on offense get the help you need

552
00:39:30,680 --> 00:39:33,960
Because others aren't always going to get it for you

553
00:39:34,840 --> 00:39:38,360
Yeah, and it's not just like others don't want to get it for you

554
00:39:38,360 --> 00:39:43,080
It's that others might not understand how to get it for you unless you do advocate for yourself

555
00:39:43,640 --> 00:39:47,640
They don't know what they don't know either and that's okay, right and so

556
00:39:48,440 --> 00:39:50,680
That's why it's so important. It's a two-way street

557
00:39:51,320 --> 00:39:58,600
What are the coolest opportunities that have come about over the last couple years for you since you kind of transitioned into this new career?

558
00:39:58,600 --> 00:40:00,600
transitioned into this new career

559
00:40:02,040 --> 00:40:09,160
Well being able to speak in front of you know hundreds of people uh at a time both in person and virtual it's it's

560
00:40:09,800 --> 00:40:11,240
it's

561
00:40:11,240 --> 00:40:13,240
The feeling of inclusion

562
00:40:13,560 --> 00:40:15,560
You know you you feel

563
00:40:16,200 --> 00:40:24,200
Empowered and and you know, you're doing important work. And so that itself is probably the coolest

564
00:40:25,060 --> 00:40:26,120
um

565
00:40:26,120 --> 00:40:31,820
Accomplishment, I guess I could say but you know speaking to companies like converse headquarters

566
00:40:32,440 --> 00:40:33,640
hubspot

567
00:40:33,640 --> 00:40:41,000
uh the td garden and and staples corporate and university of michigan and university of new hampshire and

568
00:40:41,540 --> 00:40:45,820
Princeton and you know all these amazing amazing prestigious organizations

569
00:40:47,000 --> 00:40:49,000
I learned so much from them

570
00:40:49,000 --> 00:40:55,400
Right and again, it's not all about me and my story and the deaf community and the disability community. It's about all of us

571
00:40:55,960 --> 00:40:59,640
and so part of what here's dustin is all about is

572
00:41:00,760 --> 00:41:06,700
Learning and spotlighting other companies and organization dei and accessibility initiatives

573
00:41:08,040 --> 00:41:13,560
Yeah, absolutely. I thought you were gonna maybe mention. Yeah, I thought you maybe mentioned your model and career as well

574
00:41:15,640 --> 00:41:17,640
Yes

575
00:41:17,640 --> 00:41:19,640
Uh, thank you for bringing that up

576
00:41:21,560 --> 00:41:25,800
I did participate in runway of dreams in new york fashion week in september

577
00:41:26,920 --> 00:41:30,920
this uh organization runway of dreams is amazing they

578
00:41:31,800 --> 00:41:38,040
Showcase adaptive clothing so all the brands that participate you have tommy hill figure gap

579
00:41:39,080 --> 00:41:42,360
You know adidas victoria secret coles target

580
00:41:43,160 --> 00:41:44,200
You know

581
00:41:44,200 --> 00:41:46,120
They showcase adaptive

582
00:41:46,120 --> 00:41:49,560
equipment and and clothing and all the different models

583
00:41:50,360 --> 00:41:53,400
Have a variety of disabilities and abilities, so

584
00:41:54,040 --> 00:42:02,940
It's really an amazing way to bring together differences and celebrate one another that was in september and just an amazing opportunity

585
00:42:04,120 --> 00:42:08,200
um, maybe to wrap up most of these episodes we talk or I just ask a

586
00:42:09,000 --> 00:42:10,440
question that's uh

587
00:42:10,440 --> 00:42:14,280
That's common across kind of like all the different guests and their different experiences

588
00:42:14,280 --> 00:42:20,920
But um, what do you think needs to be done or what could be done to make fitness more accessible?

589
00:42:23,560 --> 00:42:30,780
I would say you know, uh live captioning and clean audio

590
00:42:32,840 --> 00:42:35,000
Especially in the different types of

591
00:42:36,440 --> 00:42:38,840
Studios that are dark red lit

592
00:42:38,840 --> 00:42:43,480
Very uh, you know people are moving around everywhere music is

593
00:42:44,200 --> 00:42:46,200
craziness

594
00:42:46,200 --> 00:42:47,720
um

595
00:42:47,720 --> 00:42:52,200
I'm lost in those environments and I think even people that are hearing are lost

596
00:42:52,440 --> 00:42:56,200
You know, they're just kind of looking at each other and following along the best you can

597
00:42:57,160 --> 00:43:02,360
But yeah, you might be getting a good workout in but there's a way to get a better workout in

598
00:43:02,920 --> 00:43:05,320
And it comes down to feeling more included

599
00:43:05,320 --> 00:43:09,160
And if you have live captions and better audio and

600
00:43:09,720 --> 00:43:15,880
Visuals, you know f45 does a good job with visuals. They put up a screen that has a quad

601
00:43:16,440 --> 00:43:18,440
Of four different workouts

602
00:43:18,600 --> 00:43:22,600
And you're able to kind of see it first and then you know, which

603
00:43:23,160 --> 00:43:25,640
Workout you're doing based on which quad you're in

604
00:43:26,600 --> 00:43:28,600
You know, it's all about

605
00:43:28,680 --> 00:43:30,840
thinking about the senses

606
00:43:30,840 --> 00:43:36,200
And what if as a gym owner you lack one or two of those senses?

607
00:43:37,000 --> 00:43:39,000
How would you need access?

608
00:43:40,280 --> 00:43:47,080
Yeah, I remember seeing f45s and and immediately thinking like oh this this might not have been intended to be

609
00:43:47,720 --> 00:43:49,160
inaccessible

610
00:43:49,160 --> 00:43:51,480
Accessibility thing but it's a super

611
00:43:52,040 --> 00:43:54,040
impressive uh and effective way

612
00:43:54,600 --> 00:43:58,040
To uh to display the information. So I do remember seeing that

613
00:43:58,040 --> 00:44:03,480
And being really impressed with it. It's definitely a probably an easy thing that really any gym that does group classes

614
00:44:04,200 --> 00:44:05,720
could use

615
00:44:05,720 --> 00:44:08,120
Just some sort of display screen that shows

616
00:44:08,600 --> 00:44:13,560
What clients are doing so they have those things to refer back to we've started using some mobile apps

617
00:44:14,040 --> 00:44:19,480
for some of our adaptive athletes that have videos and pictures and they just scroll down on the ipad at the gym and

618
00:44:19,960 --> 00:44:25,160
They check off their boxes as they finish their exercises and it's just a just an easy way for them to

619
00:44:25,160 --> 00:44:32,520
stay on task and uh kind of refer back to information that they need if if it's not being presented auditorily by a coach, so

620
00:44:33,960 --> 00:44:35,960
Well, dustin, I think um

621
00:44:36,040 --> 00:44:38,040
I'm glad I was able to have you on again

622
00:44:38,120 --> 00:44:43,080
I always appreciate talking to you feel like some of our conversations when we just meet on zoom like

623
00:44:43,960 --> 00:44:51,320
We we talk about these topics and i've always thought like I should probably be sharing these conversations because I think they're super worthwhile

624
00:44:51,320 --> 00:44:55,720
So that's kind of where the podcast came about. I was like i'm meeting with all these incredible people

625
00:44:56,120 --> 00:45:01,800
I'm having all these conversations. I wish I could share and now the podcast gives me the opportunity to do so

626
00:45:01,800 --> 00:45:05,320
So really appreciate the work you're doing really appreciate your friendship and your support

627
00:45:06,360 --> 00:45:11,720
We'll make sure we include here's dustin here's as an hears

628
00:45:12,600 --> 00:45:16,680
Dot com and the show notes will share any material where people can find you

629
00:45:16,680 --> 00:45:20,680
Uh social media handles, etc. But dustin. Thanks again

630
00:45:21,640 --> 00:45:25,960
Thank you for having me and I look forward to all of your continued success

631
00:45:26,600 --> 00:45:28,600
Thank you for listening to the adaptx podcast

632
00:45:28,840 --> 00:45:35,640
Our effort to amplify the ideas of our guests and create more inclusive and accessible industries is futile unless these episodes reach a larger audience

633
00:45:35,880 --> 00:45:40,520
If you enjoyed our discussion today, please leave us a rating or review on whichever platform you use

634
00:45:40,760 --> 00:45:42,760
And if you would like to learn more about adaptx

635
00:45:42,760 --> 00:45:49,800
The course that we teach to health and fitness professionals and the projects that our organization is working on you can subscribe to our newsletter through our website

636
00:45:49,800 --> 00:46:13,020
Www.adaptex.org until next monday

