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Hello and welcome to this week's episode of Trinity Talks. This week we are here at the

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Open Door, which is in the Square One Mall in Mississauga. And I'm super happy to be

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joined by Lynn and Krista, who are the director and assistant executive director of the Open

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Door. Thanks for joining me, ladies.

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Wonderful to have you guys here.

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So maybe you could just start by telling us a little bit about what is the Open Door?

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The Open Door is actually the churches of Mississauga, and the community is involved

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as well. So we actually started off with 12 churches. Trinity was one of the founding

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churches. That was 50 years ago. So many churches participate now in so many different ways.

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Everyone is welcome that comes here. We're obviously Christ-centred, but we believe we'll

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raise a child of God. So everybody is loved the same and served the same. And I think

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some of the important things to know about us is that everything here is absolutely free.

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God has kept us somehow. We don't have any government grants or anything like that because

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we want to be able to say we are the churches in the community. So that's why. But somehow,

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like 50 years, we're here. Moved quite a few times, different locations.

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Yeah, so at this time, the Open Door has operated as a food bank in the past in different ways.

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But at this point, we've kind of reshaped and we're focusing in as a clothing bank.

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And we also do a lot of meals, hot meals for people through the week. And those are our

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two kind of ministry vehicles that we use the most.

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And then there's, of course, other things we'll show in the way, like we do backpacks

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and take care of all the Christmas families that you're a part of and other programs.

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So there's other programs as well. But also, the main thing is just being it's just anybody

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that can come for any reason. So some people, there's all different people in all different

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kinds of crises. We have like homeless people, we have new people new to the country. We

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have moms going through real difficulties, maybe six kids and all kinds of stuff. So

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and some people are just lonely. So people can come here for any reason. So a lot of

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our main focuses is, like, for instance, when we do clothing, it's not just about giving

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away clothes, right? It's, you know, meeting the people, befriending them, what more can

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we do for you? So just tell you one little quick story right now, give you a little bit

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of an illustration of that. So we have a beautiful family. The father is blind, and the mother

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has health problems. And then they have three children as well. So they come for various

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things such as clothing, back to school backpacks, they come for meals here together and lots

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of loving. And we will be taking care of them for Christmas as well. But if we this is a

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family that we will be journeying through for a period of time. Part of what's happened

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right now is that he's just spent this last year having a really rough time. Because the

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reason he's blind is because he had a brain tumor years ago. And he's been fine. And

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then all of a sudden he started having seizures and everything. So of course, he's terrified

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that this brain tumor is back. So probably our main ministry at that point is praying,

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right? Yeah, praying with people and just journeying with them. So they're not alone

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with whatever circumstances are going through. You know, so many people in this world don't

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have someone to just listen to them with compassion. But also to be able to offer prayer in a very

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safe way is just been such a really important part of the ministry and ways that we journey

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with people. It's huge. So if we walk you through, we can tell you more on the way.

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So we're going to take you to the chapel first. You're going to see as you go by our

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Nativity displays and things like that, that we do here. And Krista, you should be talking

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about the chapel because you spend most of your time in here. But anyway, just if you

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want to see what it's like, here's our little chapel. And in another, it's humble,

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but it's well loved and well used. So every day that we're open and everything, we would

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have people in here that we'd be praying with them. And but a lot of it to his privacy

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to talk about all their difficulties and stuff like that. So, you know, so we spend we spend

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every day like praying with people all the time and just talking with people about different

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things. And then as a staff and whatever, every morning when we come in, we always start

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with prayer here with staff and volunteers and basically just really the main part of

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it is just like asking God to equip us to to welcome the people that are coming in to

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be his hands and his feet. And so they would end up they'll feel his presence in this

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place when they come here for help. So that's a lot of what it's about. And then also,

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our volunteers and people, they also have some real things going on in their lives,

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too. And so we also can pray for each other and stuff like that in the morning. But then

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this one is intercessory prayer now every Thursday morning. And that started more than

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50 years ago. Yeah. And but we've kept that faithful to that. Yeah. You know, with the

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chapel, we you know, we do a lot of praying, but because we're working with people from

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all different backgrounds and all different walks of life that so much of what we do here

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is just very gentle of getting to know people and helping them to be safe with us and start

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to share more themselves. So this is also just our quiet, safe spot. Because often your

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journey with someone for a very long time before you would ever pray with some of our

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guys, you know, we can know for almost a year just loving them and just being with them

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and humor and connection. And then they start unpacking and and start revealing. So we've

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been able to really go deep and journey with a lot of vulnerable people that wouldn't

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normally be open to that, which has been really special. So it's it's our special spot. We

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do a lot of prayer in the hallway, too. But that's ground zero. It's nice to have that

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dedicated space where you can just sort of get away from things and build those relationships

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with each other and with God at the same time. Yeah, absolutely. Some of these wonderful

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part of this is some of these people have actually journeyed into faith. You know, just

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as Christa said, it's taking time, but it's just it's just amazing to see how God touches

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people in the most wonderful ways here all the time. Yeah. Yeah. And it's often it's

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just the little things, right, that God does to show people he sees them. I'm with you.

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And that makes all the difference because we find if people just know there is a God

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and sees him and he cares and that we care, people care, churches care, they could get

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through anything. Yeah. The bottom line, like no matter what's going on in your life, right.

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So a lot of things they might not change, but everything changes when they know that

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they're not alone, that God is with them. So that's a very important part of our ministry.

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And I think, too, is letting people be safe to be who they are and to journey towards

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that because we have, you know, some of our guys are are outspoken atheists and they love

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a good debate and conversation. And they know that that's just fine. And they're safe with

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that and that they're just loved where they're at. And I think there's no defense for pure

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love that doesn't have an agenda. And so when we're just here loving, it just slowly, slowly

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opens up hearts and slowly brings that healing. And it's amazing the directions that that

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can go. You know, but it just starts with that that love, just that slow soaking of

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love. It's incredible. You know, there's so much loneliness and so many people go without

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touch, without safe touch. And to actually come into a place where you're safe to let

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someone embrace you and hold you, especially when you're feeling vulnerable or you're

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hurting is just a powerful thing. And so, you know, a lot of places are very alarmed

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about hugging. And we're definitely very careful about boundaries here. And we always ask before

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hugging, we never just go in and reach. But hugging seems to be just such a powerful

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thing that's developed here because of that. It's nonverbal, right? And so many of our

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people are just so starved for wholesome touch and for the safety of a hug. And that's been

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really just been noted and craved and asked for by a lot of our clients.

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I think some people like everything just, you know, always reverberates with scripture

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in your mind, right? But I think so much about the fact that some of these people, they feel

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like lepers. Like, nobody would like, you know, go near them and everything. And it

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just reminds me again how Jesus reached out and he touched the lepers. You know what I

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mean? And so I think that's one of the reasons it's so powerful because people really feel

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like that. They're so isolated. So like, you know, yeah, so it's interesting, isn't it?

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Yeah. So let's turn it on. We can peek. I don't know if you want to peek in here. I

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think I mentioned that that's just back to school stuff. We do backpacks and stuff, backpacks

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and everything for about, I don't know, 150 kids. But even during the year now, like people

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still need school supplies and stuff like that. So that's just a little sidebar. And

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then an important part is in here, there's two rooms. And this is where we serve our

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meals. And free meals is really an incredibly important thing here that we find. We just

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find that this is this is something that's been growing and growing more and more. So

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we've always had meals at the open door for like, basically, 50 years. And but as we decided

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to phase out the food cupboard, because we found the need was more for clothing, and

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then also for the fellowship and meals. We're really good this ministry, right. So even

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the people that come to get their clothing now, which is about well, we give away about

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100 bags. Yesterday, Wednesday, another 100 on Thursday. Okay. And then Saturday, we don't

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count it. We just give it away. And of course, when people come in and they don't have whatever,

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right? Yeah, this is bone grab stuff. But basically, that's the numbers for that little

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bit of an idea for how many people like that. And when people come in for something, that's

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a symptom that something's going wrong in their life. So we befriend them. And then

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we invite anybody that wants to come and stay for lunch. They're welcome to join in with

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all the people that are already coming for various other reasons. Right. So how often

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do you do meals here? Tuesday, Wednesday, every other Saturday. Yeah, sorry. Yeah. And

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there's beautiful stories like to be told for all that I can just say about one person

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that when she was being bombed in Syria, her son, who is just a beautiful guy, we've met

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him to he would cover her with his body. And she was a no son. You need to be safe, you

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need to be safe. But he refused and he would cover his mom to protect her. So they managed

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to escape to here as an incredible story of how they got here. But she was afraid when

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they first got here, she was afraid to even go outside of the apartment. So her son would

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bring her here, she would said to us, it was so beautifully said, This is my safe place.

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You love me. You're with me. And she's just a really beautiful Christian woman. And so

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again, we would pray for her a lot. But then she would pray for she prays for us. Right.

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I remember when you know, she was first here, not long after she was first here, the fire

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alarms go off in here all the time. But she was actually sitting right about over here.

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And when the fire alarm went off, and she started shaking so hard, she almost like and

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she was looking up at the ceiling like this. And I went and put my arms around her and

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said, Habibi, you're safe. It's okay. You're in Canada like this. Just see the incredible

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trauma that these people carry inside them. It's neat how community builds as well because

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with with that particular lady being her her her English has improved over the time and

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she's been able to communicate more and share more of her own heart. But she's ended up

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reaching out to different clients that have come in where the different countries but

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the trauma resonates in similar situations. And so someone else was breaking. And there

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she was and just really understood in a very powerful way and came alongside and prayed

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in another language while we were praying in English. And it was just beautiful how

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the community builds in that way too. And people are there for each other, which is

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lovely. So we have on those days when we have those meals, we have we're kind of got up

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to around 80 people now at each meal, many of them new because we invite as I said, the

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people that are there getting close, they can come too. They don't sit here, right?

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So come with me. So this room is full as well. So that room full and this room full. We've

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always dealt with a lot of people who are not housed, but they've been in shelter situations

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or a lot of our newcomers who come to use the clothing, they are in hotel situations

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and different precarious situations. But what we've seen growing this year is a community

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of people who are not housed in any way. And so they're not able to get into the shelters

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even. So we have a community of over 17 people right now, two women, the rest are all men.

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And they are currently living out and about. And so they're sleeping in stairwells, we

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give out tents and sleeping bags. And they are living makeshift. And so it's been a very

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hard year for homelessness where we have people not just homeless and precariously living

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in shelters alone about but literally trying to survive outside, which is just a horrible

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increase to see in Mississauga. But this has been a real lifeline. The meals were one more

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spot in the city. And we try to spread out so that there's something going on all the

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time. But especially that weekend meal, so many things are shut down on the weekend.

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And so this is a warm safe place. Some of our people we let in a little bit early, most

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days we'll let them in at 11 and put their head down and just relax. But one of the hardest

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things is never being safe, never getting that full sleep. And we know how that affects

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our mental health so quickly. So you can imagine if you're already struggling, and then you've

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got all these things. You know, one of those really hard things is just that lack of safety

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and lack of sleep. So we just try to be aware of that and be a safe place. But there's a

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real community here that's built and we have a couple of our guys that are sort of unofficial

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outreach workers. And they're just constantly bringing in more, but also then, or when somebody

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presents themselves, they come alongside and will sort of say, do you know about this place?

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Do you know about this place? And just kind of help each other to find what they're needing

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and support each other through that time. So yeah, now these are people basically that

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have lived, worked in Canada all their life. And then through different circumstances of

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different kinds, illnesses, all kinds of things, they end up finding themselves on the street.

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So we work very hard trying to connect with all the resources that we can to get help

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for them to different places, like calling around trying to get them in different places

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and stuff like that.

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We've seen four that we were journeying with since May, I think that they were out on the

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street and journeying and really watching the decline happen physically and mentally

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and emotionally. And they are now placed. It's one by one and it's been really interesting.

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Quite a journey.

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Yeah, quite a journey.

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With God's help.

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Yeah, to see what God does. But it's neat to see the camaraderie and the community.

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Sometimes it gets territorial, but for the most part, yeah, and that's all ages, which

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I find really interesting. So there are people in their 20s that are struggling and homeless

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and then right up to I think Michael's 75. And he is now housed. But yeah, the age range

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and the cultural backgrounds are across the board.

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Yeah, we had two elderly gentlemen in their 80s. And so they would come here for lunch

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every Thursday and Thursday. Yes. And so one of them was going blind. And the other one

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was a real jolly kind of fellow and everything. But he had health problems as well. They both

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had health problems extensively like that. And again, this was like their family became

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like a family for them. But they needed the food. They also needed things like even and

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you'll see down the other storage room, they needed like adult diapers. We provide them

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every time they come in, they take some more home because some people can't even go outside

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of their apartments without help. Right. And they came for a long time. We're so thankful

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we had them last Christmas actually, because we didn't realize it was their last Christmas.

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He fell, his head ended up in the hospital, then he died. And so the healthy ones gone.

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Right. These gentlemen have been together for 68 years. And so you can just imagine

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the grief and the loss. And so we're still really walking with the other gentleman. He

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was here on Saturday for Christmas lunch, and he sobbed through part of it. But that

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was okay. And he was safe to do that. And we held them just to walk with them through

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the grief and help them to process it. And it's just really neat how God brought them

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here for such a time because now we're in place enough relationship that we can really

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walk alongside them. Two weeks ago, he's just started to pack up and process some of his

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partner's things and he's been bringing those in. So those are like sacred donations. When

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someone comes in, it's part of their grief, it's part of their process. And, and it's

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been a big thing in his life to be able to give it. So you're really you're really journeying

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with people, right? Not providing this stuff, but providing like, absolutely, relationship

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and comfort and all that. Absolutely. There are people that come through that are just

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for a time and they are they're just wanting a few meals and you know, pass them on to

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resources and they find what they're needing and move on or they they come in for clothing,

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you know, once in a while and it's just light. And then there's those ones that we really

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journey with. And so it's just always watching for that, you know, that opportunity to go

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deeper with people. Right? So if you were here, what you were looking in this room,

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you'd see little babies, lots of little kids, and people of all ages coming for various

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reasons. You'd see people in their mobile chairs, you'd see like people in all different

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kind of difficult circumstances, they come in here and then kind of extend together.

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And so some people like they've, they've had their own business. That was another one where

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the father, he developed brain cancer, right? And then the wife had a heart attack. And

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now all of a sudden, they've got kids and now all of a sudden, there's no business,

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no nothing. There's mortgages. There's half of us, all of us walking back down the hallway.

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And then there's a room off to the side here where you have all the clothes. Yes, but also

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in here, there's walkers, canes, all kinds of stuff like that, too. But you're able to

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give away. Yeah, like one of our homeless guys, he was just so like he he was in the

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hospital twice for falling. All right. We kept offering him a walker, but he'd no way. And

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after his second time in hospital, he decided he'd like the walker. Yeah, what happens in

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here? So this is the clothing bank. And the great joy is that everything that is donated

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can go back out free. And that is such a beautiful freedom to be able to provide. It is so used

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in the community. We get referrals from schools, from the hospital, social workers, a lot of

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word of mouth. This year in particular, there's been a real influx of foreign students as

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well that are in really hard positions and not having coats, not having footwear. And

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so that has really increased in this past year, where we've been also seeing that clientele

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coming in. We had a lot of from the Ukraine and then we had a lot from Nigeria. And that

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made the numbers just really go up in terms of needs for the clothing. We often see so

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many interesting things, too. So this is a pastor from one of our churches that volunteers

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every week. But this particular week, she was not feeling well, so she almost didn't

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come in. So the amazing thing that happened was if you can imagine how many people we

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have here and then all the people there for lunch, she went and sat down with someone

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just to chat with them and everything. She said when she was in Kenya that she'd gone

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to a school that she'd been taken in when she was a young girl and went through the

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school and now she'd gone to university and graduated and just come to Canada. And

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then she said about this couple, this lady that started the school, and Pastor Bev went,

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that's my mom. That's my mom and dad. So it turned out that she, it was actually,

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that's exactly who it was. She almost didn't come in. Of all these people, she sits down

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and talks to this lady. She was just so willing to get in touch with the mom and the dad and

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everything, who moved up north now. So Bev put them together and all the rest of it.

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It was just lovely, right? But we see things like this all the time. It's just incredible.

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We call them God incidences instead of circumstances. And then here, we also have high school students

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that do their hours here afterwards, but also we have large groups. So we just had 30 students

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from one school that were from their religion class. It was a spiritual day for them really,

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but they came in to serve, but just to get their eyes opened about it. We were having

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on hands-on like that. And hands-on is important. And that's one of the things we didn't mention

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when we were talking about the dinners in there. So all our dinners are brought in by

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churches. We have a roster of all different churches. Trinity has actually been a part

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of that in the past too with some of your life groups and things like that. So they

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come in and bring the food and then they get to serve all the people as well. So our churches

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love it because they get hands-on, as I said, and to be very visible here in this big city,

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right? We're here to love you and care for you as a church. Again, it's people having

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an opportunity to have hands-on coming in to really experience and to be able to see

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God at work in people's lives and touching people's lives in such beautiful ways.

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A couple of Saturdays ago, we had two hockey teams come and it was so much fun. They brought

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so much energy. They were roughhousing and all over each other, but then they had gone

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around and they collected a lot of clothing and they were able to sort of unpack some

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of that, be putting it out. And it's just, it's really beautiful to be able to be a

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part of people having those experiences sometimes for the first time. It was fun because they're

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a younger hockey team, right? And they were like rolling over the clothes, doing stuff

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like that before they started to do this, right? They'd say, okay, bottom lines guys,

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no checking, no taking anybody into the boards. No like this, right? Okay, now you can help

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do the clothes. And the coach goes...

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How often do you accept people to come in to get clothing?

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So we make appointments now for that. And we just do that in order to kind of make sure

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that we don't have too many coming at once. And so we make appointments and they can come

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on Wednesdays and Thursdays that we book those. And today we have a smaller group coming in

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because we're still recovering from our Christmas lunch and we're doing our Christmas family.

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So we have a smaller group today, but normally, yeah, it'll be about a hundred bags that go

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out from this room in one setting. And then like we said, on the Saturdays, we don't book

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anything in. We tend to do that more in-house. And so that's where we're looking after the

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needs of some of our regular community, especially that some of that homeless population we were

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talking about. That's a quieter private time where we can just make sure that they've got

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sleeping bags and warm coats. So we just hit emergencies more at that time. And yeah, we

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don't bother making appointments for that. We do make appointments, but we also have

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a lot of mercy because people are coming. So we just assess every situation. There's

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always mercy. That's just our framework of making appointments. So it's not a madhouse.

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No, it is mercy, but you can imagine if you have more than a hundred bags going up, like

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it's too...

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Yeah, it can be a lot.

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Yeah. And plus, which because we have deliveries coming down, which we use grocery carts and

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we have to run upstairs and meet people at the curb, bring them down the elevator, one

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elevator, right? And then we also have all the people coming down. And then we have the

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people going up with the big bags, because they're garbage bags when we say bags, right?

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But just in here, you can probably see, probably you've already seen, so there's shoes and

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boots and all the different clothes and coats. We have toys and stuff like that for kids

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too. So...

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A large collection of books too, which is really special. Yeah. A lot of books that

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go out.

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So this, we have to have people sorting clothes. Yes. If you imagine a hundred bags going out

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today, and coats, and you've got that many people again the next day, you have to have...

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And you've got deliveries coming in, you've got to have lots of volunteers to be unpacking

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and sorting and restocking by the next day. So that's all going on behind the scenes.

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And in here, excuse our mess, but it's actually fairly organized considering the turnover

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we have, right? So as we mentioned earlier, this is adult diapers, which are really important.

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And we have feminine supplies. And then we have all the babies, because we do diapers.

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So you can see all the babies are there. And then if you go that way, Alex, you'll see...

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Well, first of all, there's cupboards over here that we're sorting in the middle of sorting.

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Yeah.

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Bags coming in over here. And then here, you'll see we do toiletries as well. And also we

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do cleaning supplies. You'll see on the bottom there's... Especially things like dish detergent

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are really in demand. And hand wash is incredibly important.

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Because if you've got three or four kids, a bar of soap isn't such a good idea, you

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know, passing it around. So you really need to get a lot of liquid hand cleaners for that.

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And then up top you saw there was... There's sleeping bags, there's blankets, and we've

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got people that knit for us, and beautiful new baby outfits, and also knits and gloves,

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all that kind of stuff.

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It's probably important to note that it really is a ministry of volunteers. And so there's

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two and a half staff, and the rest, all of this, is just a labor of love. It is all volunteers.

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It's from our churches. There are people who come regularly, and this is their... They

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put in many hours every week, and then there's people that come in in groups and do hits

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and pieces. But it is a labor of love in the community, because each piece of clothing

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is personally donated, and all of these things. This isn't large company donations. This is

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the community coming forward for each other. So it's beautiful.

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So as you know, you've just met two staff. So we're the two full-time, Krista and I.

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And then we have Annette is our part-time office administrator. She's actually training

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from Trinity as well, too. So yeah, that's it. As Krista said, it's all volunteers.

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It's volunteers, and it's part of the beauty of the place. It's part of the strength of

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the place, and it's neat because it is all the different churches coming together. And

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so that's kind of a powerful witness, too, to see that cooperation happening. And yeah,

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it's beautiful.

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We had one of our ladies that will be here probably today. She started volunteering with

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us for quite a while. Now she's actually a pastor's wife, and it was her first day in.

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The lady was in a wheelchair, so she had to have a jacket. You can't have a coat. And

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we didn't have the size that she had because when people are on medication, sometimes they're

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very oversized, right? And we didn't have it. So we just like said, like we always do,

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Lord, this lady really needs this coat. And the next thing that happened is somebody actually

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arrived with an oversized coat to say, can you use this? Right? And our volunteer for

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the first day, she brought it in. When we got finished, we said we knew that someone

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that was a person of faith. So we were able to say, would you like us to pray for you?

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And she said, yes, please. And so when we got finished, she said, can I pray for you?

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We always say, oh, yes, please. Right. And so now she prayed the most incredible prayer

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for us. Right. And this is our volunteer. So I look up and our new volunteers got tears

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running down her face. Right. And I thought, oh, she's okay. Right. So after this lady

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ran, I went and said, are you okay? To her like that. And she said, it's okay. It's

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okay. She said, they're just Holy Spirit tears. So now we nicknamed that. So often

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when we see beautiful moving things that we see so often here, we always say Holy Spirit

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tears. And many of our volunteers, we didn't mention it to a lot of our volunteers are

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actually from Trinity. Right. And of course, some of your groups that come to help. So

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what we're doing is we weren't able to have our big dinner anymore because we used to

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have 300. Right. But since COVID, every Christmas people would be really sick. So at the last

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minute we had to again, transfer them to the smaller one. What we missed so much was a

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pageant because we tell people the real meaning of Christmas. And then we would dress up all

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the kids and then Dave would tell the Christmas story and they'd act it out impromptu. Right.

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And it was sometimes the first time that hurt. So, but God always finds a way no matter what.

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But what we do is we've got the costumes over here from Trinity, by the way, you can see

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there. So we dress the kids up. They're allowed to pick their costumes that they like. We

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found out we have an awful lot of big kids too, because a lot of the adults, they want

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to be in the picture with their kids as well. So we dress them and then they can come and

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stand over here and they are in the Nativity scene. So the heart of everything is to always

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get that message out. So we have coloring sheets and stuff like that and Nativity things

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for the kids. And then as you can hear, we try to do, we can incorporate everything that

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we can by having everything around. So, so we're really thankful that we can be in this

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huge mall in the middle of the city. Right. And we can, the churches can be here. Yeah.

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Just showing that, you know, all the different churches and we're here to love and serve

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you the people that are coming in here. So that's what it's all about. Yeah. Is there

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anything else that you wanted to share with the folks at Trinity? No, just that welcome.

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There's a lot of opportunities to be involved. So like we said, we're a ministry of volunteers.

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So from sorting to baking to praying to coming in together with a group to do a meal, there's

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just so many ways to be involved if you want to be hands on as well. Yeah. And I just want

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to, I think on behalf of all of us to just to say an incredible thank you because as

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you've heard Trinity's been part of this for 50 years and we're so really deeply grateful

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for that. That's for sure. The most important thing we ask above everything else is your

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prayers. So just to keep us in prayer is really important to us. And we're so thankful that

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we know we have like so many of our churches are praying for the open door as well all

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the time too. So it's huge. It's beautiful. Yeah. Yeah. Thank you. No, thank you. Thank

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you both for taking us through and just sharing so many stories, sharing the impact of this

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ministry and yeah, your beautiful heart behind it all. Thanks to God. Yeah. And it's beautiful

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that we really truly see God and feel his presence every day here because we really

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do see him touching people all the time. So it's an incredible place to be. You know,

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and I know people that come in here, that's one of the things they always say is, you

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know, when they see it, they're just wow. And just to thank you as we get like all the

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time from the people and also people that interesting enough, I told you run by donation,

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right? Some of the people that we've helped right in the past, all of a sudden, like literally

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10 years later or more, they'll come walking in here and they want to make a big donation

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to the open door. And we're like, and they say, my life, you know, is so different if

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you hadn't, if I hadn't had the open door to come to and that help. Right. So anyways,

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yeah, going on. No, that's all right. Yeah. Well, thank you for tuning into this week's

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episode of Trinity Talks. I hope that you've been able to take some learning from this

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and some encouragement. And maybe you can find some ways to reach out and serve others

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this Christmas, whether it's here through the open door or through financial donations

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or donations of clothing or wherever you are. If you can find ways to reach out and love

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your neighbor. I'm all year round. All year round. Of course. Yes. Yes. Okay. Well, we'll

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see you again next week.

