WEBVTT

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Welcome to the Innovation Conversation, a podcast

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about innovators, both in business and real life.

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Hosted by myself, Ricardo Rescual and Harry McCona.

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This podcast is also sponsored by ODEV Tech.

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ODEV Tech is your premier software development

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partner. Make sure you check them out at odev

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.tech. The podcast is also sponsored by Notion

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.so. Notion is offering six months for free for

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new users. Make sure you check out our website,

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thestoreofevents .co .uk to read into something.

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Hi, and welcome to another episode of the Innovation

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Conversation. Today we are joined by Tessa de

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Breyne. Tessa, welcome to the podcast. Thank

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you so much for having me, Ricardo. I'm so excited

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to be here. Same, it's a pleasure having you

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here. Tessa, would you like to introduce yourself

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to the audience, please? Yeah, of course. So

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my name is Tessa and I have just recently started

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my own company, my social first agency called

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MidMarketing. Okay. So how do you get started

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in your journey? How do you end up, you know,

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from first getting on the knowledge, then launching

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a company and we actually met at the TikTok event.

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Yeah. Tell us a bit more about that. So, yeah,

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I just started actually working for TikTok about

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three years ago and I was just, you know, quite

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fresh in my career. So I was learning a lot very

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quickly and I very soon realized that there's

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actually a little bit of a disconnect sometimes

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between the account managers and the clients

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that you're working with. So as an account manager,

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I took it upon myself back then already to really

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work with the clients as well in regards to content

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and not just give advice on, you know, like product

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implementations, but really think about what

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can work and what can go. viral, as they say,

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which is a toughie, but always very fun. Then

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afterwards when I was, you know, working in sales

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for a bit longer, I realized I really missed.

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helping out people with something I'm good at,

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because I guess I'm quite good at it. And I decided

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to just try it out for myself. And yeah, now

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I'm working with TikTok again, actually. But

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it's like working with an ex, but it's very nice

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to work back with your ex because they see me

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as kind of like this external expert now, which

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I'm very happy about, of course. Was it scary?

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Taking that leap from, I guess, a normal paid

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job to launching your own business? Yeah, I mean,

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very scary because my entire life, you know,

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for the past two years was in Ireland, but I'm

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originally from Belgium. So I was like, OK, I'm

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moving back in with my parents, I guess. And

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I'm figuring stuff out from scratch. So, you

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know, all the friends I still have, my partner

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still lives there in Dublin. And it's. A bit

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stressful at this point still because I'm just

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starting out, but very quickly I didn't realize

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when people were reaching out to me that I could

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bring some value to them. So I'm just going to

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go with the flow and you know, whatever they

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need, I'm kind of adjusting to see what else

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I can offer. You know, what made you take the

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leap from, I guess, a corporate job to a more,

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you know, to having your own business? To be

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completely honest, I was quite burned out from

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sales and I think that was the biggest factor.

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I was working for LinkedIn at the time and I

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realized that even though, you know, nothing

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wrong with the product, it was very, it was a

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very cool product LinkedIn and I still use it

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every day. I realized that I was not as good

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at selling it as I was when it came to marketing

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and advertising because I just, I just did not

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have the same. connection to it, I guess. So

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that's when I started realizing like I started

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questioning myself a lot more and my self -esteem

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was getting lower. So when I would even get the

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results, like I would hit the targets, but I

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was just not enjoying it as much. And that's

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when I realized like I actually have to do something

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else. And if I stay in sales, I'm not going to

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be able to come back to marketing as seriously.

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So I have to start now. So it's kind of one of

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those make it or break it moments, right? You

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needed to... A little, yeah. A little. Just taking

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care of yourself first. Which makes perfect sense.

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I mean, most entrepreneurs kind of get started

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that way. They have such a gigantic, I guess,

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itch to scratch that they cannot say no to it.

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They literally need to scratch it and launch

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very successful business afters. And now, as

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you're advising startups in marketing and all

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that, what are the common mistakes you're finding?

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I think a lot of times startups or scale ups

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they just don't really bother with marketing

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initially or they're like yeah we have Instagram

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and that's that's enough you know we're like

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we're we're active on LinkedIn and people know

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about us but that's not enough of course it depends

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on what your business is but I think if you're

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starting a business let's say in clothing you

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really have so much competition out there and

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then you're just starting out thinking like hey

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I have a shirt as well that's not you have to

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be a bit more strategic about it so I think the

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whole idea of creating awareness sometimes comes

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last well actually it should be one of the first

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things you do when starting out a business it's

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funny because there's a lot of like um people

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doing like tiktok lives and stuff like that where

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they put on clothes take off clothes and that's

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actually that creates a lot of views and yeah

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all right yeah it's a good way to get started

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i guess that's a very fun one yeah i think tiktok

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live can can help a lot just in general being

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being active having some organic content already

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out boosting those like using using spark ads

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on tiktok or you know going on instagram and

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making a bit more videos and making content just

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like be very active for two weeks like post multiple

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times for two weeks and you're already gonna

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see so much more than if you just like post once

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a week What do you do when you're camera shy?

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When you're camera shy, well, a lot of times,

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you know, you can actually hop on some trends

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without using your own face. Like I myself, I

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don't like being in front of the camera that

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much, but I realized like, okay, I'm there's

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this one person in this company and it's me.

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So who else is going to do it? So if that's the

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case, I would say get over yourself. But if you're

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saying like you're selling products or something,

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you can always go for content creators like you

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user generated content because then it's gonna

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feel a bit more authentic you're gonna have some

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good reviews already and that kind of word -of

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-mouth or that social proofing as they call it

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is actually so valuable because the best videos

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on both TikTok and Instagram and YouTube the

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best performing videos are people that are just

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talking to the camera like this like I'm talking

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to you right now so that's something that you

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have to take into account and if you're okay

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with going a bit slower then yeah you can just

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use like whatever you have laying around to make

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to kind of make it for yourself make another

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kind of video but it's not going to perform as

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well and what is there a platform that you advise

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over another or actually you should make content

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for all of them and just see where it works better

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That's a really difficult one. So I had it before

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a client comes to me and they're just like, yeah,

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just make content for everything. And I'm just

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like, gosh, it's going to be a lot of work because,

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um, yeah, you have to really figure out where

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your audience is. And your audience, a lot of

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times startups come with the idea of like, Oh,

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my audience or my target audience is everyone.

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Like great. 18 plus. Thank you. That's really

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helpful. Yeah, you just have to really look into

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where your audience is So I think if you're looking

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at a younger audience, maybe you can look at

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snapchat and tiktok while with the Millennials

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you're Probably also looking at tiktok and instagram

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older generation. Of course is more facebook.

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You can kind of just Adjust and play play all

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all the different social media platforms, but

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definitely do your research first because otherwise

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you're gonna get overwhelmed. I myself am overwhelmed

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because I don't have like a clue right now where

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my biggest clients will be as I'm just starting

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out myself as well. But the first mistake I made

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is creating a Pinterest account. No, the reason

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that people want to come to me is probably because

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they want to be more like creative and they're

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not gonna find like my little infographics on

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Pinterest for that. So yeah. Love your two stuff.

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Love me too, I'm a big fan. It's really great.

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But then you probably say that create more video

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content also makes it easier to, I guess, absorb

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information than just having infographics and

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stuff like that. Yeah, I actually really like

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infographics so much, but I've noticed that their

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performance pretty much on all platforms, maybe

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LinkedIn is still okay. The performance is just

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really not that good. So if you want to make

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infographics for your clients to post on your

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website yourself or to use it in blogs for more

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like SEO content, absolutely. But if you're talking

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about like real posts, then yeah, you should

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think more about videos or pictures. But I think

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pictures are also kind of leaving the scene at

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this point. And is it more like when we talk

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about the products or any products? Should we

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go and show our vulnerabilities to the camera

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and as founders or as sent? Yeah. Yeah. Like

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once you're crying, just immediately be like,

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guys. No, I'm joking. But yeah, like show your

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vulnerabilities because that's one of the best

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things that you can do is to show people that

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they're actually buying from a human. Interesting.

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Because you don't want to buy from a brand. You

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want to buy from other people. And how do you

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manage that? Because let's say you have a company

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and you're just launching out. Obviously, the

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founder's journey is very important, but at the

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same time, you might not want to be, I guess,

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associated with what you're selling and kind

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of you want to keep it on download. So how do

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you manage that fine balance between is this

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too cringe or is this just right to actually

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talk about what I'm doing right now? I mean,

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it's very difficult to get over the cringe, but...

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To be honest, you have to embrace the cringe,

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because if you don't want to be associated with

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your brand, with your product, with your service,

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why would anyone else want to be associated with

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your brand or product or service? So yeah, embrace

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the cringe. That's the hashtag embrace. Hashtag

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embrace. Is that still a thing, the hashtags,

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or not anymore? I don't know. I'm always thinking

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like, should I use hashtags or not? And then

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at one point I realized like, oh, LinkedIn has

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hashtags now, I should use them more. So with

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hashtags, I'm always falling behind, I feel.

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I know with TikTok, it was obviously where my

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expertise lies still. With TikTok, it's more

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about the words that you use on the video itself.

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So if you use like a little bit of words and

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then you put them out of the screen, they're

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still gonna be read by the algorithm and used.

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but then otherwise like the hashtags I don't

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I think it's good enough to use words and hashtags

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are just good for filler words okay so the trick

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for having a successful viral view and by viral

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I mean just having a little bit more views is

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actually use all the keywords you want on the

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TikTok reels oh yeah reels for sure TikTok and

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reels yeah that's that's a really really good

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one actually but you have to think about it and

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I don't think about it myself all the time to

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be like oh yes now I have to do hashtag digital

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marketing hashtag AI hashtag this you're not

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thinking of it really there's so many different

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ways that you can go viral as well one of the

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biggest things is just pure luck just be lucky

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and everyone just thinks that they're gonna post

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one video when they're gonna like that's not

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so like every single client conversation I've

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had already since I started now is them asking

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me to make them go viral. They're like, you worked

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at TikTok. Do it. Do your thing. I'm just like,

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I wasn't able. If I'm not viral myself right

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now, what makes you think that I can do it? Otherwise

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I would already be an influencer somewhere in

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the Bahamas, but I'm not. Well, but then you'd

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be posting different type of content, right?

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For sure, I would like to drink smoothies all

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day and just be like, I'm hashtag blessed. Yeah,

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and I manifested all this. I just thought about

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it and it kind of magically happened. I manifested

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it with my tarot cards. Booker reading. and we

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call everyone like goddess queens and stuff yeah

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it would be i would be so good at that and then

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he also usually i think what normally works well

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and it's like the the first the first thumbnail

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like that first static image which is always

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99 like someone looking very very sexy and then

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the whole video has nothing to do with it whatsoever

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uh and you see this a lot on youtube it's like

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oh girls on bikinis and then and then it's like

00:12:53.440 --> 00:12:56.720
this horrible guy talking for an hour and there's

00:12:56.779 --> 00:12:59.259
a millisecond of a girl in the bikini kind of

00:12:59.259 --> 00:13:02.600
shows up in the frame I think you are telling

00:13:02.600 --> 00:13:05.139
on yourself right now Ricardo yeah I'm much telling

00:13:05.139 --> 00:13:08.100
on myself Now I'm thinking for example, I follow

00:13:08.100 --> 00:13:11.039
this guy called ball and and what's it called

00:13:11.039 --> 00:13:13.460
ball and bankrupt and he's just going he's a

00:13:13.460 --> 00:13:16.000
he's a travel vlogger I guess and he goes on

00:13:16.000 --> 00:13:18.720
multiple things What's funny is most of his videos

00:13:18.720 --> 00:13:21.179
unless they have like some historical or very

00:13:21.179 --> 00:13:23.360
important monument is just a girl in the bikini

00:13:23.360 --> 00:13:25.240
thing Oh interesting, and then you click on it.

00:13:25.240 --> 00:13:26.940
And of course, it's just a guy doing his stuff.

00:13:26.940 --> 00:13:31.000
So yeah, yeah What's the way they say they used

00:13:31.000 --> 00:13:34.299
to say it as well sex sells sex sell. Yes sex

00:13:34.299 --> 00:13:37.919
sells And girls in bikinis do well, usually.

00:13:38.159 --> 00:13:43.200
And good -looking guys as well. Exactly. Which

00:13:43.200 --> 00:13:45.019
brings me to the biggest question right now,

00:13:45.100 --> 00:13:47.740
which is hooks. What works as a hook? What doesn't

00:13:47.740 --> 00:13:51.299
work as a hook from your experience? I actually

00:13:51.299 --> 00:13:53.980
have a funny story about that because the same

00:13:53.980 --> 00:13:56.179
thing happened where they asked me at the workshop

00:13:56.179 --> 00:13:59.159
and I was so sleep deprived that I decided to

00:13:59.159 --> 00:14:01.639
show them. So I'll show you now. A good hook

00:14:01.639 --> 00:14:05.500
is just... Really? I literally just like, did

00:14:05.500 --> 00:14:07.860
this. You just slide your hands in and say, okay.

00:14:08.659 --> 00:14:12.820
No, but a good hook is just like something that

00:14:12.820 --> 00:14:15.960
really grabs your attention, you know? Just be

00:14:15.960 --> 00:14:18.460
like, like right now the blog that I posted as

00:14:18.460 --> 00:14:21.120
well is kind of similar with a hook, right? Like

00:14:21.120 --> 00:14:23.340
if your startup isn't on social media, you're

00:14:23.340 --> 00:14:25.960
already losing. And then people are like, oh

00:14:25.960 --> 00:14:29.200
shit, why? And then they keep watching. But otherwise,

00:14:29.440 --> 00:14:32.580
if... If it's gonna be more, you know, physical

00:14:32.580 --> 00:14:35.220
where you're like doing this or I'm grabbing

00:14:35.220 --> 00:14:37.940
something to eat. Like there's a lot of ways

00:14:37.940 --> 00:14:41.159
that you can kind of use around yourself to create

00:14:41.159 --> 00:14:43.379
a hook. Like if right now one of my stuffed animals

00:14:43.379 --> 00:14:45.039
would fall or something and I would grab it,

00:14:45.039 --> 00:14:48.299
that's already a hook. And what about, you know

00:14:48.299 --> 00:14:50.620
how the videos sometimes always have like this

00:14:50.620 --> 00:14:53.899
infinite loop? They just ask a question and then

00:14:53.899 --> 00:14:55.460
they kind of, they answer the question but keep

00:14:55.460 --> 00:14:57.379
on asking the question over and over again. Do

00:14:57.379 --> 00:14:59.059
you think that should be the right format for

00:14:59.059 --> 00:15:01.860
people to post videos in? I think it's a really

00:15:01.860 --> 00:15:05.039
cool format. I think it's definitely a fun one

00:15:05.039 --> 00:15:09.580
to try if you're able to do it. I think for me

00:15:09.580 --> 00:15:12.120
myself, I don't always have the patience to go

00:15:12.120 --> 00:15:15.620
into like editing that nicely of like and this

00:15:15.620 --> 00:15:18.299
is why your startup should do this and then it

00:15:18.299 --> 00:15:20.240
starts again like why your startup should do

00:15:20.240 --> 00:15:23.090
this. I don't really Yeah, I mean it's good,

00:15:23.090 --> 00:15:25.009
but I don't know if you should try it constantly

00:15:25.009 --> 00:15:27.149
because I think it's a lot of work for your editing

00:15:27.149 --> 00:15:29.789
and sometimes it can be more fun to kind of try

00:15:29.789 --> 00:15:33.169
something else. There's always a big conversation

00:15:33.169 --> 00:15:36.210
around very long content versus short content.

00:15:36.789 --> 00:15:38.710
When TikTok began it was very short content,

00:15:38.789 --> 00:15:40.970
you know 30 seconds max or something like that.

00:15:41.090 --> 00:15:42.789
Whereas now we can actually watch videos for

00:15:42.789 --> 00:15:45.230
a couple of minutes as well. What do you think

00:15:45.230 --> 00:15:46.809
people should actually do? Should they go? And

00:15:46.809 --> 00:15:49.730
also how does the algorithm work regarding the

00:15:49.730 --> 00:15:54.899
length of the content? So good question I Would

00:15:54.899 --> 00:15:58.080
have to check what it is now But I remember previously

00:15:58.080 --> 00:16:01.720
it would only be seen as a as a view if you watched

00:16:01.720 --> 00:16:07.159
I want to say 30 % of the content already so

00:16:07.159 --> 00:16:09.440
then obviously if you're talking about like oh

00:16:09.440 --> 00:16:12.139
if it's shorter than it's easier for you to get

00:16:12.139 --> 00:16:15.659
that 30 % Yeah, I would I would have to check

00:16:15.659 --> 00:16:19.210
what it is now in terms of like the best content

00:16:19.210 --> 00:16:21.950
or like the long or the short formats, just play

00:16:21.950 --> 00:16:24.070
with it. I think it really depends on what you

00:16:24.070 --> 00:16:26.169
want to do. I think the sweet spot would be around

00:16:26.169 --> 00:16:28.350
like two to three minutes. I think that would

00:16:28.350 --> 00:16:31.549
be ideal because otherwise it's going to be a

00:16:31.549 --> 00:16:33.730
bit too long for people with a short attention

00:16:33.730 --> 00:16:36.870
span and Lord knows that TikTok has not helped

00:16:36.870 --> 00:16:40.129
with that. No, that's why not. You're like watching

00:16:40.129 --> 00:16:42.809
TikToks and your series at the same time and

00:16:42.809 --> 00:16:44.769
then you're like doing something on your laptop

00:16:44.769 --> 00:16:48.779
at the same time, right? So you want to be very

00:16:48.779 --> 00:16:50.799
quick with it but at the same time it needs to

00:16:50.799 --> 00:16:52.759
stay interesting and I think if you have a really

00:16:52.759 --> 00:16:55.679
good video and you're able to entertain people

00:16:55.679 --> 00:16:58.200
throughout those three minutes or 10 minutes

00:16:58.200 --> 00:17:02.639
or whatever length you want to pick I think you

00:17:02.639 --> 00:17:04.779
can just you know if you're saying something

00:17:04.779 --> 00:17:08.150
valuable you can use it for 15 minutes Interesting,

00:17:08.369 --> 00:17:10.910
okay. So something to consider. Now, when it

00:17:10.910 --> 00:17:12.970
comes to video format, I think that's also not

00:17:12.970 --> 00:17:16.029
just the length, but also do you record it horizontally,

00:17:16.410 --> 00:17:18.849
vertically? Obviously, there's specific formats

00:17:18.849 --> 00:17:21.910
for different platforms. Yeah. What do you think

00:17:21.910 --> 00:17:23.990
actually works best in the sense that should

00:17:23.990 --> 00:17:26.029
you create content that only works for YouTube

00:17:26.029 --> 00:17:28.890
and then crop everything else and put it on TikTok?

00:17:29.430 --> 00:17:31.170
Or quite on the contrary, should I actually just

00:17:31.170 --> 00:17:33.549
record horizontally and that's horizontal? No,

00:17:33.910 --> 00:17:35.869
vertically. And that's it. And then post it on

00:17:35.869 --> 00:17:39.539
all the other platforms. I've kind of started

00:17:39.539 --> 00:17:42.140
very quickly to realize when I started a TikTok

00:17:42.140 --> 00:17:44.599
that you really need to implement the TikTok

00:17:44.599 --> 00:17:47.299
first strategy if you want to be able to work

00:17:47.299 --> 00:17:50.859
it out on all platforms. So if you're thinking

00:17:50.859 --> 00:17:53.380
TikTok first, then that same video is probably

00:17:53.380 --> 00:17:56.779
gonna work for Instagram. If it works for Instagram,

00:17:56.900 --> 00:17:58.680
it's probably gonna work for Facebook. If it

00:17:58.680 --> 00:18:00.400
works for Facebook, it's probably gonna work

00:18:00.400 --> 00:18:04.619
for LinkedIn and also like YouTube, the YouTube

00:18:04.619 --> 00:18:07.960
shorts. I think that's... Most relevant right

00:18:07.960 --> 00:18:10.000
now then of course if you're talking about more

00:18:10.000 --> 00:18:13.579
horizontal videos for YouTube I think those are

00:18:13.579 --> 00:18:16.619
still amazing, but I've seen even on normal YouTube

00:18:16.619 --> 00:18:19.380
videos that I get advertisements and they're

00:18:19.380 --> 00:18:22.299
vertical and it's very interesting to me like

00:18:22.299 --> 00:18:24.940
how the Advertisements all of a sudden are vertical

00:18:24.940 --> 00:18:27.299
even though the video that I want to watch is

00:18:27.299 --> 00:18:30.380
horizontal or should be horizontal So I think

00:18:30.380 --> 00:18:33.079
it kind of works everywhere at this point the

00:18:33.079 --> 00:18:36.460
vertical the vertical lining, aligning of the

00:18:36.460 --> 00:18:39.900
video. When you're a startup and you're starting

00:18:39.900 --> 00:18:41.900
out, obviously you want to create as much content

00:18:41.900 --> 00:18:43.880
as possible, but is there any tips or tricks

00:18:43.880 --> 00:18:45.980
you can give them in terms of their strategy?

00:18:46.579 --> 00:18:50.059
What are the core basics of creating content?

00:18:50.940 --> 00:18:54.720
Purely organic. I would say just try to think

00:18:54.720 --> 00:18:58.299
about the three rules. The first step is always

00:18:58.299 --> 00:19:02.680
to grab the attention. bunny falling or something.

00:19:02.799 --> 00:19:06.940
Just grab the attention. Be entertaining. I used

00:19:06.940 --> 00:19:09.660
to say be entertaining or educational but to

00:19:09.660 --> 00:19:12.940
be honest the educational part if it's not entertaining

00:19:12.940 --> 00:19:15.000
people are gonna scroll by because they don't

00:19:15.000 --> 00:19:18.640
want to like hear a whole monologue of you. And

00:19:18.640 --> 00:19:21.119
then the third part is a call to action. So no

00:19:21.119 --> 00:19:24.140
matter what if you're actually a business you

00:19:24.140 --> 00:19:26.859
should make sure that there's some sort of way

00:19:26.859 --> 00:19:29.099
for people to understand that you're a business.

00:19:29.440 --> 00:19:32.039
that you're not just a random person on the internet

00:19:32.039 --> 00:19:34.799
but you're actually also representing something

00:19:34.799 --> 00:19:37.240
because sometimes what I saw is like clients

00:19:37.240 --> 00:19:38.819
that are doing really well and their content

00:19:38.819 --> 00:19:41.359
is going so viral they're doing so well and it's

00:19:41.359 --> 00:19:44.700
just the intern who's like doing great but at

00:19:44.700 --> 00:19:47.799
the same time they're not really clear that it's

00:19:47.799 --> 00:19:49.940
a company and when you're just scrolling on the

00:19:49.940 --> 00:19:51.980
for you page you see this funny person doing

00:19:51.980 --> 00:19:56.400
something funny okay but that's not really gonna

00:19:56.400 --> 00:20:01.190
help you attract more clients Where should you

00:20:01.190 --> 00:20:03.329
direct people? Should you just get them on the

00:20:03.329 --> 00:20:05.890
TikTok messaging functionality? Should you direct

00:20:05.890 --> 00:20:07.730
them to a different website? What do you think

00:20:07.730 --> 00:20:10.609
actually works better? I think if you're able

00:20:10.609 --> 00:20:13.490
to just go into the website, like if you were

00:20:13.490 --> 00:20:16.089
able to put your website on your TikTok page

00:20:16.089 --> 00:20:18.190
or your Instagram page or wherever, a social

00:20:18.190 --> 00:20:21.130
media platform. I think that works best. I see

00:20:21.130 --> 00:20:23.990
a lot of companies also start using Linktree.

00:20:24.230 --> 00:20:25.789
I think that was something that creators were

00:20:25.789 --> 00:20:28.109
using at first to kind of showcase their other

00:20:28.109 --> 00:20:30.490
social media platforms, but now companies are

00:20:30.490 --> 00:20:32.630
doing that as well. So it's also an option if

00:20:32.630 --> 00:20:36.869
you want to have more like links to maybe an

00:20:36.869 --> 00:20:39.609
external blog or maybe to your LinkedIn page

00:20:39.609 --> 00:20:43.309
and yeah, just goes a bit further. What do you

00:20:43.309 --> 00:20:46.150
think about AI generated content? Like there's

00:20:46.150 --> 00:20:47.869
always like these crazy videos you can do with

00:20:47.869 --> 00:20:50.750
just AI pictures and animations that affect that.

00:20:50.970 --> 00:20:52.789
Do you think that works or not so much? Or not

00:20:52.789 --> 00:20:56.230
yet? I think at this point it still works because

00:20:56.230 --> 00:21:00.450
people are still kind of intrigued by it. I think

00:21:00.450 --> 00:21:03.589
there's gonna be a time where I mean listen right

00:21:03.589 --> 00:21:08.109
now we're seeing the worst that AI can do. So

00:21:08.380 --> 00:21:11.099
It's still interesting to look at because like

00:21:11.099 --> 00:21:13.920
just recently I saw a bunny who was like rolling

00:21:13.920 --> 00:21:16.039
dough pretending to be in a bakery and I'm just

00:21:16.039 --> 00:21:18.680
like, what am I looking at? Obviously I'm gonna

00:21:18.680 --> 00:21:21.099
keep watching because I need to know if he's

00:21:21.099 --> 00:21:23.440
actually able to put the bread in the oven. But

00:21:23.440 --> 00:21:26.579
that's something that I think not always works

00:21:26.579 --> 00:21:29.660
for a company. Like you take kind of this absurd

00:21:29.660 --> 00:21:32.670
chaos element. And if you're able to twist it

00:21:32.670 --> 00:21:34.829
into something that actually works for you and

00:21:34.829 --> 00:21:36.630
for your industry and for what you represent,

00:21:36.869 --> 00:21:39.910
yes, absolutely. But if it just stays absurd

00:21:39.910 --> 00:21:42.549
and chaotic, I don't think you should use it.

00:21:42.730 --> 00:21:45.210
I know that TikTok right now also came out with

00:21:45.210 --> 00:21:47.910
Symphony, where you're able to kind of record

00:21:47.910 --> 00:21:52.349
yourself and reuse the same video to talk in

00:21:52.349 --> 00:21:55.430
different languages to be able to, yeah, like

00:21:55.430 --> 00:21:58.549
my old boss was like speaking in Chinese on LinkedIn.

00:21:58.769 --> 00:22:02.049
I was like, huh? I didn't know she could do that.

00:22:02.309 --> 00:22:05.910
Um, but at the same time, it's just a little

00:22:05.910 --> 00:22:11.150
creepy for me. So I think it's still best to

00:22:11.150 --> 00:22:14.190
just use actual people to get certain messages

00:22:14.190 --> 00:22:16.950
across, but it definitely gives an extra element

00:22:16.950 --> 00:22:19.809
of, yeah, just being interesting. Yeah. Symphony.

00:22:20.150 --> 00:22:22.549
Yeah. TikTok symphony. Okay. Interesting. It's

00:22:22.549 --> 00:22:24.589
for free as well. So I think you can, if you

00:22:24.589 --> 00:22:28.190
go into CapCut. um you're able to to try it out

00:22:28.190 --> 00:22:31.210
and you're going to be able to um to use symphony

00:22:31.210 --> 00:22:34.450
as well it's quite interesting interesting i

00:22:34.450 --> 00:22:36.990
can now speak multiple languages well i can already

00:22:36.990 --> 00:22:39.450
speak multiple languages but even more languages

00:22:39.450 --> 00:22:42.609
uh okay yeah that's quite interesting uh i wonder

00:22:42.609 --> 00:22:44.609
how i'm going to sound in chinese uh or mandarin

00:22:44.609 --> 00:22:48.230
yeah that should be very cool uh which actually

00:22:48.230 --> 00:22:50.599
brings me to the next question which is How do

00:22:50.599 --> 00:22:52.420
you get a good sense, if you're just starting

00:22:52.420 --> 00:22:55.720
out, of who your audience actually is? Because

00:22:55.720 --> 00:22:57.359
we now have, like you said, the ability to create

00:22:57.359 --> 00:23:00.380
videos with AI, the ability to create content

00:23:00.380 --> 00:23:02.599
in multiple languages. How do we narrow it down

00:23:02.599 --> 00:23:04.440
on our audience and actually make content just

00:23:04.440 --> 00:23:08.039
for them? It's a good question. And I think it's

00:23:08.039 --> 00:23:11.759
a question that not enough people ask themselves.

00:23:11.839 --> 00:23:13.920
So it's really good that you're putting that

00:23:13.920 --> 00:23:16.180
out there. It's a tough one because you have

00:23:16.180 --> 00:23:19.579
to really... Try to think who you're making your

00:23:19.579 --> 00:23:23.019
product or service for. Really, I think there's

00:23:23.019 --> 00:23:26.599
such a big benefit into a marketing kind of technique

00:23:26.599 --> 00:23:29.480
that I haven't used in so long, but I remember

00:23:29.480 --> 00:23:32.160
using it like when I was working at other companies

00:23:32.160 --> 00:23:35.279
to have your personas ready. Like who are your

00:23:35.279 --> 00:23:36.900
different personas, right? Like it's something

00:23:36.900 --> 00:23:39.279
that we had in marketing classes and like when

00:23:39.279 --> 00:23:42.950
I was 18 or something. That's like is it the

00:23:42.950 --> 00:23:44.630
I was working for a pet food company So then

00:23:44.630 --> 00:23:47.809
you have like okay the single twenty something

00:23:47.809 --> 00:23:51.430
girl that has like a cat or a dog How is she

00:23:51.430 --> 00:23:53.650
gonna treat like is she gonna buy the product?

00:23:54.009 --> 00:23:56.529
Yes, because it's a bit more expensive and it

00:23:56.529 --> 00:23:59.269
has fun colors That's and it's like the healthiest

00:23:59.269 --> 00:24:01.789
option on the market like yes She's gonna buy

00:24:01.789 --> 00:24:04.190
it is like the person who's putting their dog

00:24:04.190 --> 00:24:06.609
outside for the day And they don't really care

00:24:06.609 --> 00:24:09.039
about it. Just like a guard dog they're probably

00:24:09.039 --> 00:24:11.079
not going to be in your demographic, you know,

00:24:11.180 --> 00:24:13.279
even though they do have pets. But you can't

00:24:13.279 --> 00:24:16.500
just be like everyone that has a pet. So that's

00:24:16.500 --> 00:24:19.799
something that I think personally, a lot more

00:24:19.799 --> 00:24:22.359
people have to kind of think through. And that

00:24:22.359 --> 00:24:25.099
probably takes you like, together with your partners,

00:24:25.259 --> 00:24:28.400
like a week to really agree on who your personas

00:24:28.400 --> 00:24:31.019
are. And you probably still have to talk to an

00:24:31.019 --> 00:24:33.740
agency to kind of walk you through everything

00:24:33.740 --> 00:24:35.819
and ask you some very hard -hitting questions,

00:24:35.859 --> 00:24:38.259
because you're obviously gonna believe that your

00:24:38.259 --> 00:24:40.160
product is the best for everyone, but that's

00:24:40.160 --> 00:24:44.019
just not the case sometimes. Sorry. And it's

00:24:44.019 --> 00:24:46.259
always a bit of a wake -up call, isn't it? A

00:24:46.259 --> 00:24:49.000
little, yeah. Who is this, you know, targeting?

00:24:49.259 --> 00:24:51.839
Everyone, everyone's gonna buy this. No. Not

00:24:51.839 --> 00:24:53.539
even Coca -Cola can sell to everyone, there's

00:24:53.539 --> 00:24:56.289
still people who don't drink it. So, yeah. it's

00:24:56.289 --> 00:24:58.369
pretty funny because i used to be able to be

00:24:58.369 --> 00:25:00.630
a little mean to my clients when i was working

00:25:00.630 --> 00:25:03.950
at tiktok um in the sense that i could really

00:25:03.950 --> 00:25:08.529
ask them like hey you just posted a picture on

00:25:08.529 --> 00:25:13.470
tiktok a picture with no sound and just one plus

00:25:13.470 --> 00:25:18.390
one tree of like very blurry shoes be honest

00:25:18.390 --> 00:25:22.150
would you buy this yourself and then there would

00:25:22.150 --> 00:25:25.549
be like Okay, I guess not. And now with clients

00:25:25.549 --> 00:25:29.009
that I have now, obviously, I can't just be mean.

00:25:29.150 --> 00:25:31.609
So I have to be like, hey, that's great, buddy.

00:25:31.789 --> 00:25:34.690
Let's try to do this a bit differently next time.

00:25:34.950 --> 00:25:36.490
But then, I mean, if you're posting pictures

00:25:36.490 --> 00:25:39.130
on TikTok and a single picture, that is a complete

00:25:39.130 --> 00:25:41.809
marketing failure, isn't it? I mean, at least

00:25:41.809 --> 00:25:45.569
a carousel with some funky music, right? I think

00:25:45.569 --> 00:25:49.349
carousels were invented because of those people

00:25:49.349 --> 00:25:52.589
that decided pictures were a good idea on TikTok.

00:25:52.910 --> 00:25:55.529
And TikTok was just like, you know what? We got

00:25:55.529 --> 00:25:58.230
you. It's okay. You don't have to try harder

00:25:58.230 --> 00:26:02.150
anymore. Carousels are okay. Like they can still

00:26:02.150 --> 00:26:04.269
be fun, but they can also be super boring. Like

00:26:04.269 --> 00:26:06.869
if you just post very bad product pictures, like

00:26:06.869 --> 00:26:08.430
I'm sorry, no one's going to go through your

00:26:08.430 --> 00:26:11.279
catalog. they have to still be telling a story,

00:26:11.440 --> 00:26:14.019
they have to be interesting. But it's fun that

00:26:14.019 --> 00:26:17.960
now people can kind of be lazier in their content

00:26:17.960 --> 00:26:21.859
creation. An interesting question is, or at least

00:26:21.859 --> 00:26:25.059
for me, let's say you have built a TikTok account,

00:26:25.279 --> 00:26:27.180
you've posted multiple things, but they've all

00:26:27.180 --> 00:26:29.500
been an absolute disaster. You have more than

00:26:29.500 --> 00:26:31.660
100 posts, 200 posts, and none of them actually

00:26:31.660 --> 00:26:33.579
got more than 50 views each or something like

00:26:33.579 --> 00:26:35.519
that. Should you delete that account, create

00:26:35.519 --> 00:26:38.220
a new one, or can you actually start posting

00:26:38.220 --> 00:26:41.279
better content and then ideally it will go not

00:26:41.279 --> 00:26:43.559
viral, but you get more views just because of

00:26:43.559 --> 00:26:46.720
the quality? Well, the first... thing that you

00:26:46.720 --> 00:26:49.200
have to ask yourself is what kind of content

00:26:49.200 --> 00:26:51.240
were you posting? And are you gonna do things

00:26:51.240 --> 00:26:53.759
differently? Are you gonna use the best performing

00:26:53.759 --> 00:26:56.640
ones of your old account? I would first always

00:26:56.640 --> 00:27:01.359
try to work with your existing account simply

00:27:01.359 --> 00:27:03.859
because you're gonna already have some people

00:27:03.859 --> 00:27:07.730
that are following you there, or I hope. And

00:27:07.730 --> 00:27:10.029
then hopefully you're gonna be able to re -engage

00:27:10.029 --> 00:27:13.769
them and get more views and new people coming

00:27:13.769 --> 00:27:16.730
in as well through that. But it is the case that

00:27:16.730 --> 00:27:21.109
TikTok... would post, would boost or promote

00:27:21.109 --> 00:27:23.670
newer accounts. That's something that I've noticed

00:27:23.670 --> 00:27:26.589
many times already that like if you start a new

00:27:26.589 --> 00:27:29.230
account, for me myself as well now, like I have

00:27:29.230 --> 00:27:31.769
my own existing account, my personal one that

00:27:31.769 --> 00:27:34.569
I'm not really active on at all. But when I would

00:27:34.569 --> 00:27:36.930
try to be active for a while, it would just not

00:27:36.930 --> 00:27:39.210
really be that popular because I was already

00:27:39.210 --> 00:27:42.759
on TikTok for the past year. but now with my

00:27:42.759 --> 00:27:45.759
agency I notice that I'm having like 2k views

00:27:45.759 --> 00:27:49.420
for the first two videos and they're not really

00:27:49.420 --> 00:27:51.720
that good to be honest with you like I know I

00:27:51.720 --> 00:27:54.619
can do much better but I'm just like you know

00:27:54.619 --> 00:27:56.700
kind of preoccupied as well with other things

00:27:56.700 --> 00:27:59.859
and other clients but yeah it's It's weird. I

00:27:59.859 --> 00:28:01.559
don't know why they do it. I think they just

00:28:01.559 --> 00:28:03.460
want to kind of motivate you to keep creating

00:28:03.460 --> 00:28:06.160
content. And then obviously it's really sad when

00:28:06.160 --> 00:28:08.480
you're already having an existing profile. You're

00:28:08.480 --> 00:28:10.599
getting less of the motivation that you might

00:28:10.599 --> 00:28:14.500
need. Interesting. And how do you balance between

00:28:14.500 --> 00:28:16.900
doing lives and actually creating content? Because

00:28:16.900 --> 00:28:19.619
I think lives also serve as a way to, I guess,

00:28:19.880 --> 00:28:21.859
boost your rankings, right? So the more lives

00:28:21.859 --> 00:28:23.700
you do, the higher the likelihood of actually

00:28:23.700 --> 00:28:25.960
people following it. Even though sometimes they're

00:28:25.960 --> 00:28:28.240
absolutely horrible. Like, I avoid going on the

00:28:28.240 --> 00:28:31.460
live section because it's either, you know, someone

00:28:31.460 --> 00:28:34.259
DJing or someone talking complete horrible things

00:28:34.259 --> 00:28:37.200
about something that they're nothing about. Yeah,

00:28:37.259 --> 00:28:40.640
I always get the same lives, but recently I found

00:28:40.640 --> 00:28:42.880
a live with Kermit the Frog who's going through

00:28:42.880 --> 00:28:44.640
a heartbreak and that's definitely one of the

00:28:44.640 --> 00:28:46.599
most interesting ones I've seen. You can keep

00:28:46.599 --> 00:28:50.059
all of the weird things in by the way. Yeah,

00:28:50.319 --> 00:28:52.400
I think live, you can only go live if you have

00:28:52.400 --> 00:28:55.380
a thousand followers on TikTok, I believe. Interesting.

00:28:56.480 --> 00:29:00.349
I don't know how it works. on instagram and and

00:29:00.349 --> 00:29:02.609
like facebook and and youtube i would have to

00:29:02.609 --> 00:29:04.450
check that again how many followers you need

00:29:04.450 --> 00:29:06.910
for that but on tiktok i'm quite certain that

00:29:06.910 --> 00:29:09.509
it's from a thousand followers onwards i would

00:29:09.509 --> 00:29:12.109
say it's good if you have something interesting

00:29:12.109 --> 00:29:14.430
to do like if you're just talking as a creator

00:29:14.430 --> 00:29:16.589
you can do everything right i see people that

00:29:16.589 --> 00:29:19.500
are trying to pop popcorn with their like hair

00:29:19.500 --> 00:29:22.480
utensils but if you're really like talking about

00:29:22.480 --> 00:29:24.660
business then obviously you want to make sure

00:29:24.660 --> 00:29:26.920
that you're talking about your business or you

00:29:26.920 --> 00:29:29.079
starting your business or like i'm doing admin

00:29:29.079 --> 00:29:31.160
come do admin with me and you're playing like

00:29:31.160 --> 00:29:34.180
just fun music or something or you're answering

00:29:34.180 --> 00:29:36.480
the questions you're just hanging out it can

00:29:36.480 --> 00:29:39.140
be a lot of things and it can kind of boost the

00:29:39.140 --> 00:29:41.779
feeling of community i think and that's the most

00:29:41.779 --> 00:29:43.539
important thing that you can have especially

00:29:43.539 --> 00:29:46.460
as a startup that you're able to kind of create

00:29:46.460 --> 00:29:49.819
a community for you and your potential clients.

00:29:50.579 --> 00:29:52.819
Interesting, because I think that's always something

00:29:52.819 --> 00:29:55.119
that people kind of struggle with, which is finding

00:29:55.119 --> 00:29:57.420
the early adopters, the people who love your

00:29:57.420 --> 00:29:59.200
product, the people who talk braving about it,

00:29:59.240 --> 00:30:00.940
and actually they're going to get you even more

00:30:00.940 --> 00:30:03.000
clients. And that's kind of what you want to

00:30:03.000 --> 00:30:05.000
be, right? Where you want to be in the sense

00:30:05.000 --> 00:30:07.140
that it's organic content, it's people loving

00:30:07.140 --> 00:30:09.079
your product, talking about your product, and

00:30:09.079 --> 00:30:11.789
yeah, that's the sweet spot. Yeah, it's the best

00:30:11.789 --> 00:30:14.670
when like you start getting reviews, like all

00:30:14.670 --> 00:30:16.109
of a sudden you're tagged in a video and you're

00:30:16.109 --> 00:30:18.130
just like, oh, what's happening? And then you

00:30:18.130 --> 00:30:20.150
realize that it's actually someone who's just

00:30:20.150 --> 00:30:23.309
raving about your products. You're like, great,

00:30:23.549 --> 00:30:25.509
you know, that's what you want. That's the best

00:30:25.509 --> 00:30:28.230
thing. it reminds me many years ago there was

00:30:28.230 --> 00:30:31.690
this whole video ads I'm a Mac I'm a PC and they

00:30:31.690 --> 00:30:34.029
would compare the two type of users and what

00:30:34.029 --> 00:30:36.049
was interesting was that I know if you recall

00:30:36.049 --> 00:30:38.589
those what was interesting was that the Mac users

00:30:38.589 --> 00:30:41.789
were such strong brand ambassadors like they

00:30:41.789 --> 00:30:44.589
really really loved the product when it came

00:30:44.589 --> 00:30:48.230
to PCs no one ever said check out my new Lenovo

00:30:48.230 --> 00:30:51.190
or check out my new Asus or my HP how do you

00:30:51.190 --> 00:30:55.279
know I'm on a Lenovo? but yeah exactly but the

00:30:55.279 --> 00:30:57.559
point is no one ever like brag to their friends

00:30:57.559 --> 00:31:00.019
who check this out i think the first time that

00:31:00.019 --> 00:31:02.619
people start bringing was when uh the the gaming

00:31:02.619 --> 00:31:04.640
one showed up alienware or something like that

00:31:04.640 --> 00:31:06.680
and people like oh check this out lady specs

00:31:06.680 --> 00:31:08.619
very good for gaming but before that i was like

00:31:08.619 --> 00:31:10.579
yeah i got a laptop it does what you need to

00:31:10.579 --> 00:31:13.859
do and that's kind of it I think Apple has a

00:31:13.859 --> 00:31:16.700
really strong sense of community. It's like Apple

00:31:16.700 --> 00:31:19.180
and then you also have, you know, like the Pepsi

00:31:19.180 --> 00:31:21.759
versus Coca -Cola kind of things. It's really

00:31:21.759 --> 00:31:23.799
interesting how there's like this cult following

00:31:23.799 --> 00:31:26.619
around certain brands because you expect that

00:31:26.619 --> 00:31:29.519
with people. So even with like Tesla, it's like

00:31:29.519 --> 00:31:32.660
people that are also a big fan of Musk probably.

00:31:33.079 --> 00:31:36.640
Now not so much. Yeah, now maybe, you know, for

00:31:36.640 --> 00:31:41.450
a while, you know, Musk was kind of the person

00:31:41.450 --> 00:31:44.150
that was creating Tesla so it was more quickly

00:31:44.150 --> 00:31:46.630
that you would say like okay he has a cult following

00:31:46.630 --> 00:31:49.089
because of the person that's behind it and I

00:31:49.089 --> 00:31:52.549
feel like with companies like Apple it's really

00:31:52.549 --> 00:31:54.930
because of the company and because of what they

00:31:54.930 --> 00:31:57.529
represent or like with Nike, Adidas I feel like

00:31:57.529 --> 00:32:00.390
they also have this kind of like I mean it's

00:32:00.390 --> 00:32:02.349
not a fight that they're having but at the same

00:32:02.349 --> 00:32:05.529
time it kind of is because they're very competitive

00:32:05.529 --> 00:32:07.569
and you can tell in the communities as well a

00:32:07.569 --> 00:32:10.769
lot of times And I think that they kind of resonate

00:32:10.769 --> 00:32:12.650
with with the way you see yourself in the world,

00:32:12.650 --> 00:32:14.890
right? Mm -hmm. There's the reason why you buy

00:32:14.890 --> 00:32:17.509
a night well Ultimately all shoes are the same

00:32:17.509 --> 00:32:19.329
But if you buy Nike instead of Adidas, there's

00:32:19.329 --> 00:32:21.289
a reason why you buy Nike not Adidas at least

00:32:21.289 --> 00:32:23.869
for me I just like the logo. Just do it. I like

00:32:23.869 --> 00:32:26.349
that. It's like yeah, it's kind of why I'm just

00:32:26.349 --> 00:32:28.609
two things I don't worry too much and even though

00:32:28.609 --> 00:32:31.089
Adidas make really good shoes. I cannot recall

00:32:31.089 --> 00:32:34.150
the last Years I've ever bought like I haven't

00:32:34.150 --> 00:32:36.450
bought Adidas for probably the last 20 years

00:32:37.819 --> 00:32:39.859
But just because I associate more with Nike.

00:32:40.400 --> 00:32:42.579
So yeah, yeah, and that's the thing like the

00:32:42.579 --> 00:32:45.200
power of association is very strong especially

00:32:45.200 --> 00:32:48.119
if you're talking about Characteristics that

00:32:48.119 --> 00:32:52.740
you hope that your ideal audience has so I think

00:32:52.740 --> 00:32:55.059
Nike does very well with that I think Apple does

00:32:55.059 --> 00:32:56.720
very well with that as well because they're like

00:32:56.720 --> 00:33:01.440
we are we are innovation, you know And that really

00:33:01.440 --> 00:33:03.240
brings in a lot of people that are like, yeah,

00:33:03.299 --> 00:33:05.640
I'm innovation as well and same goes for Izzy

00:33:05.640 --> 00:33:07.970
Cook Coca -Cola sells happiness, right? They

00:33:07.970 --> 00:33:11.309
don't sell soft drinks. And then I guess McDonald's,

00:33:11.329 --> 00:33:12.670
for example, I think they also they don't sell

00:33:12.670 --> 00:33:15.849
happiness. They sell familiarity and the sense

00:33:15.849 --> 00:33:17.509
of belonging because regardless of where you

00:33:17.509 --> 00:33:19.150
go in the world, McDonald's always looks the

00:33:19.150 --> 00:33:22.349
same. The menu might change. Right. But apart

00:33:22.349 --> 00:33:23.710
from that, it's always the same feeling. You

00:33:23.710 --> 00:33:26.789
know, consistency. It's actually something quite

00:33:26.789 --> 00:33:30.400
important when you're traveling. So yeah. Especially

00:33:30.400 --> 00:33:32.660
as I like Starbucks does kind of the same thing

00:33:32.660 --> 00:33:35.180
because they're so big they're everywhere It's

00:33:35.180 --> 00:33:38.259
always kind of the same so that sense of familiarity

00:33:38.259 --> 00:33:42.119
and the sense of home is always there Okay, you

00:33:42.119 --> 00:33:43.940
kind of feel okay. This is a safe space and it's

00:33:43.940 --> 00:33:47.359
always you know coffee save our flavors you can

00:33:47.359 --> 00:33:50.039
get the grande with extra something something

00:33:50.039 --> 00:33:54.539
I don't drink coffee so But yeah, it's always

00:33:54.539 --> 00:33:56.519
the same thing. Now, very important, Tessa, if

00:33:56.519 --> 00:33:58.140
people want to reach out to you as we're nearing

00:33:58.140 --> 00:34:00.140
the end of the podcast, what's the best way of

00:34:00.140 --> 00:34:03.420
doing so? You can always find me on LinkedIn.

00:34:03.700 --> 00:34:06.500
I'm quite active there. Otherwise, you can shoot

00:34:06.500 --> 00:34:11.659
me an email on tessa at mitmarketing .eu. Mitmarketing

00:34:11.659 --> 00:34:14.179
.eu is also my website, so you can check out

00:34:14.179 --> 00:34:16.800
my portfolio there. You can see what I did. You

00:34:16.800 --> 00:34:19.639
can see if you like my jokes. If you don't like

00:34:19.639 --> 00:34:22.019
my personality, then maybe we're not a good fit.

00:34:22.059 --> 00:34:24.750
But if you... are okay with what I've said so

00:34:24.750 --> 00:34:27.650
far, then we probably are. Awesome. Sounds good.

00:34:28.170 --> 00:34:29.449
Tessa, thank you so much for your time. It's

00:34:29.449 --> 00:34:30.829
been an absolute pleasure having you here on

00:34:30.829 --> 00:34:32.949
the podcast. Thank you so much for having me.

00:34:33.070 --> 00:34:35.670
I enjoyed it so much. Thank you. The podcast

00:34:35.670 --> 00:34:38.670
is also sponsored by Notion .so. Notion is offering

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six months for free for new users. Make sure

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