WEBVTT

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Welcome to the Innovation Conversation, a podcast

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about innovators, both in business and real life.

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Hosted by myself, Ricardo Rescual and Harry McCona.

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This podcast is also sponsored by ODEV Tech.

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ODEV Tech is your premier software development

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partner. Make sure you check them out at odev

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.tech. The podcast is also sponsored by Notion

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.so. Notion is offering six months for free for

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new users. Make sure you check out our website,

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thestoreofevents .co .uk to read in the software.

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Hi, and welcome to another episode of The Innovation

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Conversation. Today we are joined by Dr. Jeff

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Standridge. Jeff, welcome to the podcast. It's

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great to be here. Thank you for having me. Jeff,

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would you like to introduce yourself to the audience,

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please? Sure. Jeff Standridge. I am an innovation

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consultant and executive coach. I'm a growth

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strategist. I do several different things. I

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started my career in healthcare, spent about

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a dozen years in healthcare, and then moved over

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to the business world. I spent 20 years with

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a publicly traded company, running global operations,

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doing mergers and acquisitions. So I tell people

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that I became an entrepreneur from the world

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of being an entrepreneur, and I became an innovator

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from the world of being a corporate change agent.

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So I spent quite a bit of time in Europe. I got

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to visit Lisbon a time or two. So about eight

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years ago, I left my corporate employment to

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start our consultancy called the Innovation Junkies

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and then an entrepreneurial support organization

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called The Conductor. So I worked both with startup

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companies and entrepreneurs all the way up to

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mid -market and large organizations as well.

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Great to be here. Fascinating. I mean, I have

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so many questions right now. It's going to be

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absolutely crazy. I was actually checking something

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on your profile. You're also a pilot, which is

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pretty cool. I am. Yeah. Fairly recently. So

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I started flying about three years ago and ended

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up doing multiple certificates. So my private

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pilot, my instrument rating, my multi -engine

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rating. And so it sure has made getting around

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to clients a lot easier and a lot less hassle.

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I can imagine. I was just, I'm actually quite

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curious because you started obviously in the

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corporate world and then you move over to the

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more entrepreneurial and startup type of world.

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You probably know what works and what doesn't

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work. So just to get, you know, this kind of

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started. Are you able to pinpoint exactly if

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a company or startup is going to be successful

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from the get -go or not at all? Not at all. I

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mean, there are criteria that we look at, you

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know, I'm also an investor. And so I get the

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opportunity to review a lot of companies on a

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weekly monthly annual basis. You know, there

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are things that we look at. Clearly, we're going

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to look at the the value proposition of the company,

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the uniqueness of what they're trying to do.

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We're going to put a lot of focus on the management

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team and just the leadership that they bring

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to the table. Have they done it before? But I'd

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be lying if I said that that anybody could pick

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a winner from the get -go. Interesting and you

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know from your time in Europe and obviously you're

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from the US do you find the mentality of people

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is actually quite different when it comes to

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running a business? Is there like a lot of cultural

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shocks and stuff like that and especially is

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there a different attitude to running a business

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in Europe versus the US or not at all? You know

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yeah i would say they're different just different

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cultural attitudes i don't know if it's different

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specifically in running a business but there's

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a little bit of a difference in. How would you

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corporate culture how would you leadership how

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would you communication you know i was talking

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to on a podcast with a gentleman from the uk

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the other day and he said that when he was working

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with us based company said you're always so positive

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and enthusiastic from the us you know and. And

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I believe that is the case. You know, I said

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to him, you know, we're still relatively a young

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country relative to the countries in Europe and

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around the world. You know, we're two hundred

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and fifty years in. And and so, you know, we

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we count ourselves as the land of opportunity.

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And and and so we see immigrants that come in

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from all around the world and they're they're

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able to create successful, thriving empires,

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you know. And and so, yeah, I believe there is

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a little bit of a difference. But at the end

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of the day, we all have the levers and knobs

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and dials that we all use the same ones to fine

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-tune how a business operates. Interesting. I'm

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always curious because every single person I

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talk to here in the UK and in Europe, they are

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always obsessed with going to the U .S. overall

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and say, oh, the U .S. is where everything's

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happening, we need to move to the U .S. But then

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when you actually talk with someone from the

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U .S. they say, well, actually there's quite

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a lot of stuff happening in Europe as well, so

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you don't necessarily need to move to the U .S.

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to make that happen. I'm curious on something

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else, which is in terms of the funding rounds

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and the size of the funding rounds, have you

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noticed them to be completely different or quite

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on the contrary, it's actually pretty much the

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same size? You mean between the U .S. and Europe?

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Yeah. No, I haven't seen a significant difference

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between kind of the US as a whole. And what I

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would say is the primary areas where capital

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rounds originate in the US, the expected places

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like Silicon Valley, Boston, New York, et cetera.

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I wouldn't see a big difference there between

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there and the... the rounds you see coming from

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Europe or Israel or any other location. What

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I do see is a significant difference in the U

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.S. between the places where people commonly

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think of being venture capital heavy versus what

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I would describe as middle America where I'm

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located. You know, valuations tend to be considerably

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different on the coasts, much higher on the coast

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than say in the heartland is what we kind of

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call the flyover states. So in fact, our investment

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fund, Kadren Capital Partners, we're predominantly

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looking at opportunities in the heartland of

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the United States for that very reason. So I

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don't see a... a big difference globally, but

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I do see within geographies, what we would call

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unexpected places where startups originate that

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the valuations are quite a bit different. Interesting.

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What do you look for in startup when they're

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just raising? I don't know which stage you normally

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invest in, but I'm curious like pre -C then C.

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What are your criteria for them? So our specific

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criteria are, if it's a SaaS company, and we're

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a little later stage now, we don't do as much

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pre -seed and seed stage stuff as we used to

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do. When we were looking at it at that time,

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it was the quality of the idea, the quality of

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the vetting of the idea with customer discovery,

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and the quality of the management team. We're

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a little bit later stage we're kind of series

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a or just pre series a kind of series a gap rounds

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or what have you and we look at if it's a sass

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company or a subscription based software you

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know we're looking at two million dollars of

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of annual recognized or annual recurring run

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rate if it's if it's a. non -SAS product or service

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probably more like three and a half to four million

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dollars. We're looking at high gross margins.

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We're looking at an experienced leadership team

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who's done it before. Those are kind of the criteria

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that we're looking at and we're pretty much industry

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agnostic. Okay, that's pretty cool because then

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you open up the doors for a lot of stuff, right?

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So it's just that much more interesting. Now,

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I am curious on something else which is you actually

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have a published book. How many books have you

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written so far? Is it three? I actually have

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four. Yep yep three most recently so i have three

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that have been done since i've been in the work

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that i'm doing today. I have one called the innovator's

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field guide, which looks something like this.

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It says accelerators for entrepreneurs, innovators

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and change agents. I have another one called

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the top performers field guide. Some of my academic

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research was focused on identifying top performers

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and looking at the criteria that are the characteristics

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of top performers. And then my business partner,

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Jeff Amoran and I, another Jeff, by the way,

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we have a book that came out in 2021 called creating

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startup junkies. building sustainable venture

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ecosystems in unexpected places so it's it's

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a book that focuses on how to create a culture.

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How to create an entrepreneurial ecosystem an

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entrepreneurial culture how to cultivate talent

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access to capital and community engagement around

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building driving on early ecosystems. I was quite

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a lot of information taken there and a lot of

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lots of knowledge I was just I'm curious on one

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thing the top performers right because we've

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all we all kind of know who they are but are

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you able to pinpoint and say this is what all

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the top performance do on a consistent basis

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so that's really where Yeah, that's really where

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my research focused on when I was working on

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my doctorate in healthcare to start, but then

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in the corporate environment following. You say

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we all know who they are, but the interesting

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thing about it is when I moved over to Axiom

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Corporation, which is a publicly traded company

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at the time, and I started by having all the

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employees in the company and all of the management

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and leadership of the company nominate high performers

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from the company. And when we got the list and

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looked at it, It was about 80 % different. The

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top performers that employees said were top performers

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were vastly different than the top performers

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that management and leadership said. So when

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we looked at the list, so that was a problematic

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finding there is that what people believe top

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performance is or what people believe the characteristics

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of top performances is different from employees

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to Leadership, right? Yeah, so we were able to

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find about about 50 30 to 50 individuals that

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that were across both organization or both nomination

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lists. Then we were able to validate it with

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some of their actual performance metrics in the

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organization. We I think we identified ultimately

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about 30 or 35 and then we started. interviewing

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them around instances where they were challenged,

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but they ended up being successful. Instances

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where they thought they were staring failure

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in the face, but they ended up being successful.

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We looked at their behaviors. We looked at their

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decisions. We looked at all of those things.

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One thing that we know for sure is that academic

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performance does not correlate with high performance.

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Academic credentials do not correlate with high

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performance. It really boils down to behavior.

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The knowledge, skills, and abilities that I have

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that enable me to develop specific habits and

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behaviors around results generation and relationship

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management. So results in relationships. If I

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focus on results at the expense of relationships,

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I will achieve success very, very quickly, but

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I won't be able to maintain those results after

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I alienate everyone around me who's responsible

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for helping me maintain those results. By the

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same token if I focus on relationships at the

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expense of results people will love me for a

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while until they lose respect for me because

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I can't deliver results and then I lose them

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both and so so there are specific knowledge skills

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and abilities that enable me to develop behaviors

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and habits around results generation and behaviors

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and habits around relationship creation and management

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and maintenance and I have to balance those sets

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of behaviors to be successful ultimately. Interesting

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is this across both the entrepreneurial world

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and corporate world so you see really interesting

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is doing that research in the US I've had the

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opportunity to kind of. What I would call do

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observational research anecdotal and observational

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research across five continents over the last

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25 years and I have seen that play out in every

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setting in nonprofits in Individual success in

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leadership success in for -profit organizations

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and publicly traded organizations and startup

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companies. It's pretty much a universal Is there

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Obviously, I'm assuming you also do the training

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for people who want to get better at all these

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things. But is there any specific training someone

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can do to be better at both building relationships,

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but also delivering on what they're supposed

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to deliver? Do you think that actually works

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for everyone? Yeah, you know, I don't know of

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any specific training program or training module.

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What I encourage people to do is to take an inventory,

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kind of a self inventory of the strengths and

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weaknesses that they have. Just hear what I believe

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my strengths are, hear what I believe my weaknesses

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are, and then to do some validation with other

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people asking for feedback, getting some unbiased

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feedback from people that we work with, from

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our significant others, from colleagues, friends,

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what have you. And then once we... We take that

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list and feel like we've got a pretty good exhaustive

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list of strengths and weaknesses, then begin

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to separate those out into results versus relationship

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oriented types of strengths and weaknesses, and

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then begin looking for ways to skills, capabilities,

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knowledge, what have you around those areas of

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weakness. Interesting. And then you also wrote

00:13:42.960 --> 00:13:45.899
a book on startup ecosystems and startup junkies.

00:13:45.940 --> 00:13:47.759
So this is actually quite fascinating for me

00:13:47.759 --> 00:13:50.399
because obviously I have an opportunity to talk

00:13:50.399 --> 00:13:53.019
with multiple ecosystems across Europe. Have

00:13:53.019 --> 00:13:55.600
you found that it's actually quite hard to create

00:13:55.600 --> 00:13:57.440
your own ecosystem or it's just a matter of going

00:13:57.440 --> 00:13:58.940
out there and asking a bunch of people, hey,

00:13:58.960 --> 00:14:00.799
would you like to come and run this with me and

00:14:00.799 --> 00:14:02.500
then we just build something up from the ground

00:14:02.500 --> 00:14:07.539
up? No, it is a marathon forced march versus

00:14:07.539 --> 00:14:09.980
a sprint. We've been doing it here in Arkansas

00:14:09.980 --> 00:14:14.200
for Over fifteen years and you know we think

00:14:14.200 --> 00:14:16.840
that there are four pillars that that we tend

00:14:16.840 --> 00:14:20.580
to focus on one is talent development making

00:14:20.580 --> 00:14:23.840
sure that we're. we're trying to build innovative

00:14:23.840 --> 00:14:27.059
entrepreneurial talent because even even large

00:14:27.059 --> 00:14:30.259
flagship employers want to hire innovative entrepreneurial

00:14:30.259 --> 00:14:34.620
people, but we also need that for startups and

00:14:34.620 --> 00:14:36.899
growing growing businesses, scaling businesses.

00:14:37.399 --> 00:14:40.360
So talent, creating a culture, an entrepreneurial

00:14:40.360 --> 00:14:44.320
culture where people can come together, can share

00:14:44.320 --> 00:14:48.179
ideas, can share resources, can participate in

00:14:48.330 --> 00:14:51.250
training together and networking events. The

00:14:51.250 --> 00:14:53.330
third element or the third pillar is community

00:14:53.330 --> 00:14:56.429
engagement, getting large institutions involved

00:14:56.429 --> 00:14:59.570
like the colleges and universities, large flagship

00:14:59.570 --> 00:15:02.970
employers involved, financial institutions, investors,

00:15:03.230 --> 00:15:06.490
getting all of those folks engaged in the ecosystem

00:15:06.490 --> 00:15:09.970
as well. And then finally, looking for ways to

00:15:09.970 --> 00:15:13.350
provide access to capital and to help help entrepreneurs

00:15:13.350 --> 00:15:16.169
navigate that access to capital at every stage

00:15:16.169 --> 00:15:17.929
of venture development. As you said earlier from

00:15:17.929 --> 00:15:20.950
the Precede the seed stage to the series a the

00:15:20.950 --> 00:15:23.169
series B and all the way all the way throughout

00:15:23.169 --> 00:15:25.769
that continuum So those four elements is what

00:15:25.769 --> 00:15:29.269
we have found to really focus us on focusing

00:15:29.269 --> 00:15:31.230
on makes a difference over the longer term I'm

00:15:31.230 --> 00:15:33.070
curious on one thing that we talked a lot about

00:15:33.070 --> 00:15:35.669
innovation and how important it is to be an innovator

00:15:35.669 --> 00:15:38.149
in you know In multiple areas of your life, but

00:15:38.149 --> 00:15:41.049
as a manager, how do you manage someone who's

00:15:41.049 --> 00:15:43.669
a natural -born innovator? Because I'm you know

00:15:43.720 --> 00:15:45.740
I know for a fact that it's quite hard to be

00:15:45.740 --> 00:15:47.340
in the company and you're trying to manage someone

00:15:47.340 --> 00:15:48.860
who's always coming up with new ideas and new

00:15:48.860 --> 00:15:51.139
ways of doing things and you just want them to

00:15:51.139 --> 00:15:53.220
execute. So how do you manage that? But at the

00:15:53.220 --> 00:15:55.779
same time, how do you create the space for new

00:15:55.779 --> 00:16:00.080
ideas to actually rise up and to be applied in

00:16:00.080 --> 00:16:02.279
multiple companies? How do you do that? Well,

00:16:02.620 --> 00:16:05.860
first of all, I think we have to give people

00:16:05.860 --> 00:16:10.799
the flexibility to understand that failure is

00:16:10.799 --> 00:16:13.759
only failure if you quit. Otherwise it's just

00:16:13.759 --> 00:16:17.580
feedback right so creating a culture where people

00:16:17.580 --> 00:16:20.860
understand that failure is part of the success

00:16:20.860 --> 00:16:25.440
formula. And and we like to talk about you know

00:16:25.440 --> 00:16:28.320
fail faster and fail often but what we do is

00:16:28.320 --> 00:16:32.820
we limit the we limit the degree of that failure

00:16:32.820 --> 00:16:35.840
by doing our research by doing our customer discovery

00:16:35.840 --> 00:16:40.049
by. by making certain that we understand what

00:16:40.049 --> 00:16:42.730
we're trying to do and the market impact of what

00:16:42.730 --> 00:16:45.269
we're trying to do before we mortgage our house

00:16:45.269 --> 00:16:47.389
to go make an investment on something that's

00:16:47.389 --> 00:16:50.970
half -baked. So we do quite a lot of very, very

00:16:50.970 --> 00:16:52.690
specific work around what's the problem we're

00:16:52.690 --> 00:16:55.210
trying to solve? Who are the target customers

00:16:55.210 --> 00:16:57.029
that experience that problem to the greatest

00:16:57.029 --> 00:16:59.710
degree? What's our unique value proposition to

00:16:59.710 --> 00:17:02.210
solve that problem? Have we done customer discovery

00:17:02.210 --> 00:17:04.539
around all of those elements? product markets

00:17:04.539 --> 00:17:06.759
fit, problem solution fit, that whole thing.

00:17:07.000 --> 00:17:09.059
And so recognizing that that failure is part

00:17:09.059 --> 00:17:10.599
of the success continuum, I think is probably

00:17:10.599 --> 00:17:12.380
the key element to that. And then giving people

00:17:12.380 --> 00:17:16.299
a process to, to limit the impact of those failures

00:17:16.299 --> 00:17:18.680
so that they can fail faster, fail off and make

00:17:18.680 --> 00:17:20.779
improvements to their, to their innovations,

00:17:20.920 --> 00:17:24.450
their ideas. Putting on a different hat now as

00:17:24.450 --> 00:17:27.029
an investor, when you invest in a company and

00:17:27.029 --> 00:17:29.809
you see that they are failing fast, but learning

00:17:29.809 --> 00:17:33.009
the lessons and adapting to the challenges and

00:17:33.009 --> 00:17:34.730
overcoming those challenges, but still failing,

00:17:35.569 --> 00:17:37.750
nevertheless, would you continue investing in

00:17:37.750 --> 00:17:39.849
a company or do you just call it quits and say,

00:17:39.950 --> 00:17:43.430
guys, you failed too many times, I'm done with

00:17:43.430 --> 00:17:50.579
you? Yeah, I think it really depends. It really

00:17:50.579 --> 00:17:53.460
depends on the nature of those failures and are

00:17:53.460 --> 00:18:00.259
those failures a result of just multiple oversights

00:18:00.259 --> 00:18:07.079
or multiple situations where we didn't really

00:18:07.079 --> 00:18:09.619
assess the environment well, we didn't really

00:18:09.619 --> 00:18:14.140
do the work. There's no shortcut. to success

00:18:14.140 --> 00:18:18.119
in the startup world. And so we place a lot of

00:18:18.119 --> 00:18:21.859
focus on, are the entrepreneurs doing the work

00:18:21.859 --> 00:18:26.019
to actually take their company to ultimately

00:18:26.019 --> 00:18:29.680
a successful place? Are they pivoting based upon

00:18:29.680 --> 00:18:32.900
customer feedback? Are they pivoting based upon

00:18:32.900 --> 00:18:36.400
market dynamics? Or are they out there not doing

00:18:36.400 --> 00:18:38.619
the work and shooting an arrow one direction,

00:18:38.759 --> 00:18:41.220
then shooting an arrow another direction, and

00:18:41.220 --> 00:18:44.079
they're playing pin the tell on the donkey, so

00:18:44.079 --> 00:18:46.319
to speak. If that's the case, we're probably

00:18:46.319 --> 00:18:48.980
not going to continue throwing good money after

00:18:48.980 --> 00:18:52.460
bad. So it really depends on the situation. I'm

00:18:52.460 --> 00:18:54.839
curious on something else, which is there's always

00:18:54.839 --> 00:18:56.779
everyone kind of talks that you need to go to

00:18:56.779 --> 00:18:59.079
Silicon Valley, you need to go to San Francisco,

00:18:59.500 --> 00:19:01.920
obviously being being almost the same place.

00:19:02.599 --> 00:19:05.059
Do you find in terms of human resources, you

00:19:05.059 --> 00:19:07.500
can actually find talent across the world and

00:19:07.500 --> 00:19:09.700
across America more specifically, or are they

00:19:09.700 --> 00:19:11.680
just focused on these regions and that's actually

00:19:11.680 --> 00:19:14.130
a shame? Well, that's the book you mentioned

00:19:14.130 --> 00:19:16.369
a few moments ago creating startup junkies. It's

00:19:16.369 --> 00:19:19.930
about creating startup junkies in unexpected

00:19:19.930 --> 00:19:22.609
places, which literally means outside of Silicon

00:19:22.609 --> 00:19:24.430
Valley, outside of Boston, New York, what have

00:19:24.430 --> 00:19:28.359
you. So we have been focused on helping people

00:19:28.359 --> 00:19:31.539
understand that you can in fact build and find

00:19:31.539 --> 00:19:35.460
talent in these unexpected places. So I absolutely

00:19:35.460 --> 00:19:38.519
challenge the assumption and the belief that

00:19:38.519 --> 00:19:40.599
you've got to go to Silicon Valley to build a

00:19:40.599 --> 00:19:44.799
good quality, healthy startup and find the talent

00:19:44.799 --> 00:19:47.180
that you need, that you can find the talent you

00:19:47.180 --> 00:19:49.240
need in these unexpected places. You know, you

00:19:49.240 --> 00:19:52.740
take a look at... Two, two and a half, three

00:19:52.740 --> 00:19:56.000
hours north of me in Northwest Arkansas. We have

00:19:56.000 --> 00:19:58.200
three, the headquarters for three Fortune 100

00:19:58.200 --> 00:20:02.740
companies, Walmart headquarters, Tyson food headquarters,

00:20:03.359 --> 00:20:05.700
JB Hunt, which is one of the largest logistics

00:20:05.700 --> 00:20:09.480
companies in the world in Arkansas, in Northwest

00:20:09.480 --> 00:20:11.740
Arkansas. We've got one of the largest coffee

00:20:11.740 --> 00:20:14.799
companies called West Rock Coffee just down the

00:20:14.799 --> 00:20:18.000
street here. in one of their two major locations.

00:20:18.480 --> 00:20:21.500
We've got one of the largest data management

00:20:21.500 --> 00:20:23.980
and analytics companies just about two miles

00:20:23.980 --> 00:20:26.759
that way called Axiom Corporation, part of the

00:20:26.759 --> 00:20:32.470
interpublic group. And so, so yeah, I I absolutely

00:20:32.470 --> 00:20:34.529
challenge the assumption that you've got to go

00:20:34.529 --> 00:20:36.730
to Silicon Valley or that you have to go anywhere

00:20:36.730 --> 00:20:39.670
other than where you are. What about the support

00:20:39.670 --> 00:20:42.269
of the local government in terms of like tax

00:20:42.269 --> 00:20:45.829
deductions and having lower taxes? How impactful

00:20:45.829 --> 00:20:48.849
is that overall? Oh, it's hugely impactful. Uh,

00:20:48.970 --> 00:20:52.170
in fact, I spent about seven years on the board

00:20:52.170 --> 00:20:54.829
of science and technology for the state of Arkansas

00:20:54.829 --> 00:20:57.630
appointed by the governor. It's our, our economic

00:20:57.630 --> 00:21:00.410
development entity in the state of Arkansas is,

00:21:00.410 --> 00:21:03.490
is called the Arkansas economic development commission.

00:21:03.829 --> 00:21:05.890
And the director of that is actually appointed

00:21:05.890 --> 00:21:08.609
by the governor and they have a number of incentives

00:21:08.609 --> 00:21:11.789
there for research and development tax credits.

00:21:12.109 --> 00:21:15.250
equity investor tax credits. They actually have

00:21:15.250 --> 00:21:17.849
non dilutive funding programs, like what we call

00:21:17.849 --> 00:21:20.470
the technology development program investment,

00:21:20.509 --> 00:21:23.289
which is a royalty based investment, the seed

00:21:23.289 --> 00:21:26.309
capital investment program, and other types of

00:21:26.309 --> 00:21:29.009
incentives. In fact, one of the one of the funding

00:21:29.009 --> 00:21:33.269
mechanisms that they have is they also fund a

00:21:33.269 --> 00:21:36.450
statewide technology commercialization center.

00:21:36.750 --> 00:21:40.130
I called a rise and arises and isn't a cross

00:21:40.130 --> 00:21:42.769
stick that stands for Arkansas innovators startups

00:21:42.769 --> 00:21:45.549
and entrepreneurs and just recently our team

00:21:45.549 --> 00:21:47.769
at the conductor startup junkie was selected

00:21:47.769 --> 00:21:51.190
by the state of Arkansas. To manage the state's

00:21:51.190 --> 00:21:53.829
technology commercialization center funded by

00:21:53.829 --> 00:21:57.109
the state of Arkansas so so it is it is catalytic.

00:21:57.400 --> 00:22:01.640
In in all of those incentives non diluted funding

00:22:01.640 --> 00:22:04.920
programs and technology commercialization programs

00:22:04.920 --> 00:22:08.660
are catalytic at helping to spawn activity within

00:22:08.660 --> 00:22:11.099
the state of arkansas you know what's the population

00:22:11.099 --> 00:22:17.960
of lisbon roughly. What's the what's the what's

00:22:17.960 --> 00:22:21.380
the population of portugal. Ten million total

00:22:21.380 --> 00:22:24.779
ten million alright and you have the same the

00:22:24.779 --> 00:22:28.660
state i think no. So we have 3 million in the

00:22:28.660 --> 00:22:31.579
state of Arkansas, the entire state. Our geographic

00:22:31.579 --> 00:22:38.500
size is about the size of the UK and they have

00:22:38.500 --> 00:22:40.599
70 million people and we have 3 million people.

00:22:43.400 --> 00:22:47.420
The revenue generated is crazy. I'm saying the

00:22:47.420 --> 00:22:49.940
revenue generated as a group of people, it's

00:22:49.940 --> 00:22:55.160
actually quite high, isn't it? I was wondering,

00:22:55.619 --> 00:22:58.430
have you noticed that Actually, I actually have

00:22:58.430 --> 00:23:01.410
two questions here. But the first one is, if

00:23:01.410 --> 00:23:03.509
there's this European startup, they want to move

00:23:03.509 --> 00:23:05.789
somewhere in the US, would you advise them obviously

00:23:05.789 --> 00:23:07.650
to, and I know you're going to be biased on this

00:23:07.650 --> 00:23:09.390
one and rightfully so, would you advise them

00:23:09.390 --> 00:23:11.210
to move to Arkansas and trying to do business

00:23:11.210 --> 00:23:13.390
there and trying to launch in Arkansas compared

00:23:13.390 --> 00:23:15.950
to, let's say, Delaware, where we know there's

00:23:15.950 --> 00:23:18.869
all this legislation that kind of helps companies.

00:23:19.849 --> 00:23:23.589
Yeah, you know, of course I will try to advise

00:23:23.589 --> 00:23:26.950
them to move to Arkansas or a state or a place

00:23:26.950 --> 00:23:30.269
like Arkansas because they're going to be a big

00:23:30.269 --> 00:23:34.210
fish in a small body of water versus a little

00:23:34.210 --> 00:23:37.490
fish in a very large body of water. And the focus

00:23:37.490 --> 00:23:39.750
that they're going to get with just a little

00:23:39.750 --> 00:23:42.170
bit of success, the focus they're going to get,

00:23:42.230 --> 00:23:44.089
the financial incentives they're going to get,

00:23:44.710 --> 00:23:48.339
the cost of living. The cost of labor all of

00:23:48.339 --> 00:23:51.720
those things are going to be financially advantageous

00:23:51.720 --> 00:23:54.079
to them doesn't have to be arkansas course i

00:23:54.079 --> 00:23:56.700
would try to recruit them to arkansas. You have

00:23:56.700 --> 00:23:59.279
to be arkansas but it could be places in the

00:23:59.279 --> 00:24:02.059
flyover states in the heartland kind of that

00:24:02.059 --> 00:24:05.420
middle america where there's a balance of metropolitan

00:24:05.420 --> 00:24:09.740
with with rural because the cost of getting their

00:24:09.740 --> 00:24:11.680
business off the ground is going to be so much

00:24:11.680 --> 00:24:15.099
less expensive. Interesting, because there's

00:24:15.099 --> 00:24:16.980
always conversations and I talk with multiple

00:24:16.980 --> 00:24:18.579
companies and they always have this dream of

00:24:18.579 --> 00:24:21.220
going to the US doing business in the US, but

00:24:21.220 --> 00:24:24.740
I think they don't actually look at it as a place

00:24:24.740 --> 00:24:26.759
with so many states. They only look at one or

00:24:26.759 --> 00:24:29.200
two locations and that's actually a shame, right?

00:24:29.400 --> 00:24:31.440
It's just an error from the get go. And then

00:24:31.440 --> 00:24:32.819
they end up getting stuck and saying, oh, you

00:24:32.819 --> 00:24:34.859
know, rent is really expensive in New York or

00:24:34.859 --> 00:24:37.119
we can afford an office in San Francisco. Oh

00:24:37.119 --> 00:24:39.240
guys, look elsewhere. There's more states and

00:24:39.240 --> 00:24:41.980
they probably offer a lot of the same. They also

00:24:41.980 --> 00:24:45.880
don't understand the geographic breadth of the

00:24:45.880 --> 00:24:47.700
state of Arkansas. I lived in London for about

00:24:47.700 --> 00:24:51.039
18 months when I was doing mergers and acquisitions.

00:24:51.220 --> 00:24:54.819
And we had some friends after we moved back from

00:24:54.819 --> 00:24:57.420
the UK who said, yeah, hey, we're going to be

00:24:57.420 --> 00:25:01.660
in the US for about 10 days. And we'd love to

00:25:01.660 --> 00:25:03.740
pop in and see you guys. And I said, OK, where

00:25:03.740 --> 00:25:05.819
are you going? They said, well, We thought we

00:25:05.819 --> 00:25:07.700
would fly into New York, but then we're going

00:25:07.700 --> 00:25:10.339
to drive down to Miami and then maybe drive over

00:25:10.339 --> 00:25:14.599
to Los Angeles. And we thought we would pop in

00:25:14.599 --> 00:25:16.380
and I was like, you're going to need way more

00:25:16.380 --> 00:25:20.380
than 10 days. You're going to need 10 days just

00:25:20.380 --> 00:25:23.160
to do the drives. But you're not going to see

00:25:23.160 --> 00:25:24.559
anything. You're just going to be driving for

00:25:24.559 --> 00:25:27.180
10 days. So they don't understand the breadth.

00:25:28.359 --> 00:25:30.279
You know, they only think about, as you said,

00:25:30.400 --> 00:25:33.420
the New York's, the Miami's, the Chicago's, the

00:25:33.420 --> 00:25:37.119
San Francisco's, and there's a lot of other very

00:25:37.119 --> 00:25:43.079
thriving cities around the country that are much

00:25:43.079 --> 00:25:46.460
less expensive and provide access to high quality

00:25:46.460 --> 00:25:49.279
talent, resources, capital, and what have you.

00:25:50.000 --> 00:25:51.579
Interesting. I'm curious on one thing, which

00:25:51.579 --> 00:25:54.349
is in Europe, there's always I guess in the last

00:25:54.349 --> 00:25:56.410
six months or so there's been talks of a bit

00:25:56.410 --> 00:25:59.150
of a slowdown when it comes to investment. People

00:25:59.150 --> 00:26:00.670
are saying it's actually quite hard to raise

00:26:00.670 --> 00:26:03.069
money now because obviously the interest rates

00:26:03.069 --> 00:26:05.250
were quite high. Have you noticed the same thing

00:26:05.250 --> 00:26:07.630
in the US or quite on the contrary it's been

00:26:07.630 --> 00:26:10.210
you know? No, yeah we've seen the same thing.

00:26:10.369 --> 00:26:15.250
You know my experience is when the real estate

00:26:15.250 --> 00:26:19.230
market is hot and when the stock market is hot

00:26:19.230 --> 00:26:22.920
it's difficult to get people to make the higher

00:26:22.920 --> 00:26:26.299
risk venture type of investments because of the,

00:26:26.299 --> 00:26:28.900
of the risk relative to the reward. Usually though,

00:26:28.980 --> 00:26:30.619
when you, when you begin to see a cooling off

00:26:30.619 --> 00:26:32.539
of the stock market or a little more volatility

00:26:32.539 --> 00:26:34.420
in the, in the real estate market or what have

00:26:34.420 --> 00:26:36.920
you, you see a little more, a little more cash

00:26:36.920 --> 00:26:39.059
coming into the venture spaces, you know, as

00:26:39.059 --> 00:26:41.700
a result. And so, so yeah, I think, uh, I think

00:26:41.700 --> 00:26:43.460
we're seeing some of that same kind of thing

00:26:43.460 --> 00:26:48.490
globally, quite frankly. incredibly curious on

00:26:48.490 --> 00:26:50.890
one thing, which is you've published four books

00:26:50.890 --> 00:26:52.990
now, how hard is it to actually write a book

00:26:52.990 --> 00:26:55.289
and publish it? Obviously, a lot of people will

00:26:55.289 --> 00:26:57.569
use chat tpt right now and it will come out absolutely

00:26:57.569 --> 00:26:59.809
horrible. So how hard is it to actually launch

00:26:59.809 --> 00:27:01.609
a book? I mean, that's quite impressive. You

00:27:01.609 --> 00:27:04.670
know, it's it's not hard to to launch a book

00:27:04.670 --> 00:27:07.789
and and get it out there. There's a lot of resources

00:27:07.789 --> 00:27:11.450
where where you know, you can you can hire typesetters

00:27:11.450 --> 00:27:14.470
and editors and cover designers and those kinds

00:27:14.470 --> 00:27:17.970
of things. What's difficult for me is writing,

00:27:18.390 --> 00:27:20.690
literally writing the book, you know, process

00:27:20.690 --> 00:27:24.250
of planning the content, making sure that you're

00:27:24.250 --> 00:27:27.109
not being redundant and repetitive, but that

00:27:27.109 --> 00:27:30.430
you fully cover the topic that you're wanting

00:27:30.430 --> 00:27:34.069
to cover and that you give the reader actionable

00:27:34.069 --> 00:27:36.650
insights that they can use so that the book actually

00:27:36.650 --> 00:27:40.869
makes a difference. It's easy to just put a book

00:27:40.869 --> 00:27:43.829
together and throw it out there, but if you want

00:27:43.829 --> 00:27:48.039
to really have something that's impactful, that's

00:27:48.039 --> 00:27:50.339
thought provoking, that leaves someone better

00:27:50.339 --> 00:27:53.880
than you found them, so to speak, then it's quite

00:27:53.880 --> 00:27:57.200
a bit more difficult. But the mechanics, the

00:27:57.200 --> 00:27:59.920
mechanics are not difficult at all. You've done

00:27:59.920 --> 00:28:01.720
so much. It's actually, it's kind of impressive

00:28:01.720 --> 00:28:03.460
even to be sitting here and talking with you.

00:28:03.500 --> 00:28:05.779
I always want to understand what actually goes

00:28:05.779 --> 00:28:07.720
on behind the scenes. And I always try and ask

00:28:07.720 --> 00:28:09.660
this question, which is when you're having a

00:28:09.660 --> 00:28:11.200
bad day, when you're having one of those days

00:28:11.200 --> 00:28:14.359
you just want to give up, what thoughts go through

00:28:14.359 --> 00:28:16.039
your mind? What's the one thing that keeps on

00:28:16.039 --> 00:28:19.279
popping by? Is it just faith? Is this that, you

00:28:19.279 --> 00:28:23.839
know, complete craziness? It's like high confidence?

00:28:24.019 --> 00:28:25.339
What is it? What goes through your mind when

00:28:25.339 --> 00:28:26.740
you're having a really bad day and it's a full

00:28:26.740 --> 00:28:30.359
month? You know, it's interesting. I don't know

00:28:30.359 --> 00:28:33.319
that I have really bad days and I'm not. I mean,

00:28:33.579 --> 00:28:36.299
bad things happen. You know, bad things happen.

00:28:36.880 --> 00:28:42.279
But I think bad days are between our ears. You

00:28:42.279 --> 00:28:46.099
know, I think that the biggest battle we will

00:28:46.099 --> 00:28:49.680
ever wage, in many instances, the biggest war

00:28:49.680 --> 00:28:51.759
that we will ever wage is the one that goes on

00:28:51.759 --> 00:28:55.759
between our ears and allowing thoughts to conquer

00:28:55.759 --> 00:28:59.200
our psyche, to allow thoughts to conquer our

00:28:59.200 --> 00:29:04.599
attitude, to allow our feelings to lie to us

00:29:04.599 --> 00:29:08.700
and get us to behave in ways that... that we

00:29:08.700 --> 00:29:11.140
know we shouldn't behave. So I'm very much a

00:29:11.140 --> 00:29:14.759
proponent of mental toughness, mental resilience,

00:29:14.980 --> 00:29:18.140
and being able to control our emotions, not stuff

00:29:18.140 --> 00:29:21.019
them down, but just control them. So I don't

00:29:21.019 --> 00:29:24.279
know that I ever really have a really, really

00:29:24.279 --> 00:29:27.619
bad day. I have bad things that happen, but just

00:29:27.619 --> 00:29:30.319
like failure's only failure if you quit in a

00:29:30.319 --> 00:29:35.109
business, you know, setbacks are temporary. Bad

00:29:35.109 --> 00:29:37.309
things that happen are only temporary. Someone

00:29:37.309 --> 00:29:39.490
asked me one time, you know, or actually shared

00:29:39.490 --> 00:29:42.650
with me, when they find themselves being consumed

00:29:42.650 --> 00:29:45.910
with worry, they ask themselves just a handful

00:29:45.910 --> 00:29:49.049
of questions. Number one, what's the absolute

00:29:49.049 --> 00:29:51.849
worst thing that can happen? If that about which

00:29:51.849 --> 00:29:54.089
you're worrying comes to fruition, if it actually

00:29:54.089 --> 00:29:56.049
occurs, what's the worst thing that can happen?

00:29:56.230 --> 00:29:58.710
And then once you identify that worst thing,

00:29:59.109 --> 00:30:01.309
then ask yourself the question, well, if that

00:30:01.309 --> 00:30:05.049
worst thing happens, can I live with it? And

00:30:05.049 --> 00:30:06.930
the vast majority of the time, the answer is

00:30:06.930 --> 00:30:09.210
yes. There was some research that was done a

00:30:09.210 --> 00:30:11.789
while back that said that actually only about,

00:30:11.869 --> 00:30:16.009
I think it was about 85 % of the time, everything

00:30:16.009 --> 00:30:17.910
that we worry about, the things that we worry

00:30:17.910 --> 00:30:20.589
about never even come to fruition. 85 % of the

00:30:20.589 --> 00:30:23.710
time, it never happens. Of the remaining 15 %

00:30:23.710 --> 00:30:28.390
of the time, 12 % of the time, that which we're

00:30:28.390 --> 00:30:31.950
worrying about comes to fruition, but it's...

00:30:31.740 --> 00:30:35.680
Less than or even better than let it's better

00:30:35.680 --> 00:30:39.119
than what we anticipated. And sometimes it's

00:30:39.119 --> 00:30:41.279
an even positive outcome not a negative outcome

00:30:41.279 --> 00:30:44.160
which means that the remaining three percent

00:30:44.160 --> 00:30:47.440
of the time. That would about which were worrying

00:30:47.440 --> 00:30:50.000
comes to fruition and it's bad it's as bad as

00:30:50.000 --> 00:30:53.059
what we anticipated so worries worry is kind

00:30:53.059 --> 00:30:56.559
of a liar. It's kind of a liar and recognizing

00:30:56.559 --> 00:30:59.420
those statistics i think probably what's helped

00:30:59.420 --> 00:31:03.130
me. Help me navigate if something bad happens

00:31:03.130 --> 00:31:06.069
then my I immediately go into okay This has happened

00:31:06.069 --> 00:31:08.269
what I need to do to lessen the impact on my

00:31:08.269 --> 00:31:10.569
business on my family on my life on my time What

00:31:10.569 --> 00:31:16.180
have you? This was a lessons for business and

00:31:16.180 --> 00:31:18.259
also for pilots and i'm just about to ask you

00:31:18.259 --> 00:31:20.359
something to do with i love aviation actually

00:31:20.359 --> 00:31:22.839
have a background aviation as well but i'm i'm

00:31:22.839 --> 00:31:24.660
curious on one thing which is time management

00:31:24.660 --> 00:31:27.000
how do you manage to do all these things is quite

00:31:27.000 --> 00:31:29.440
impressive. I'm assuming quite a lot of time

00:31:29.440 --> 00:31:32.079
consuming it is also how do you manage all that

00:31:32.079 --> 00:31:38.450
well number one. I am in tune. Just over the

00:31:38.450 --> 00:31:41.490
last 15 or 20 years with what I believe my God

00:31:41.490 --> 00:31:45.829
given calling is my purpose in life and I believe

00:31:45.829 --> 00:31:48.789
that I've been that I've received specific gifts

00:31:48.789 --> 00:31:53.890
to create new insights that inspire people to

00:31:53.890 --> 00:31:58.650
better ways of living and working. And so much

00:31:58.650 --> 00:32:02.329
of what I do around innovation junkie conductor.

00:32:02.880 --> 00:32:05.859
writing books, speaking on leadership, doing

00:32:05.859 --> 00:32:09.680
podcasts, investing in companies is, is about

00:32:09.680 --> 00:32:12.460
fulfilling that purpose, fulfilling that calling

00:32:12.460 --> 00:32:14.519
of creating new insights that lead people to

00:32:14.519 --> 00:32:17.359
better ways of living and working. So I'd say

00:32:17.359 --> 00:32:20.259
that is first and foremost that I get energized.

00:32:20.940 --> 00:32:25.259
And so the second thing is that I don't I don't

00:32:25.259 --> 00:32:29.079
have hobbies that take me away for hours and

00:32:29.079 --> 00:32:31.480
hours and hours at a time, like fishing or golf.

00:32:31.920 --> 00:32:35.200
I play golf occasionally, but it's not an every

00:32:35.200 --> 00:32:38.880
Saturday morning, six hour hobby. My hobby is

00:32:38.880 --> 00:32:41.599
much of my hobbies outside of being with my family,

00:32:41.759 --> 00:32:44.880
which is my biggest hobby. My hobbies have to

00:32:44.880 --> 00:32:48.019
do with thinking about better ways to fulfill

00:32:48.019 --> 00:32:52.410
my purpose. And so I've constantly got an iPad

00:32:52.410 --> 00:32:56.569
in my lap or I'm constantly consuming a podcast

00:32:56.569 --> 00:33:03.009
or an audiobook or something. And so I feel like

00:33:03.009 --> 00:33:06.970
living this integrated lifestyle, I'm working

00:33:06.970 --> 00:33:09.289
way harder than what I expected to be working

00:33:09.289 --> 00:33:13.109
at 58 years of age, but I'm having a great time

00:33:13.109 --> 00:33:15.190
doing it. So as long as I continue having a great

00:33:15.190 --> 00:33:18.500
time doing it, I'm going to keep doing it. Sounds

00:33:18.500 --> 00:33:21.119
like the dream. I'm curious to one thing. I mean,

00:33:21.259 --> 00:33:23.059
we were talking before that you actually fly

00:33:23.059 --> 00:33:25.579
to things now instead of, well, most people fly

00:33:25.579 --> 00:33:27.539
to things, but you actually fly on your own plane

00:33:27.539 --> 00:33:30.019
instead of going commercial? Yeah. That must

00:33:30.019 --> 00:33:32.519
be amazing though. How does that even work? Well,

00:33:32.619 --> 00:33:35.740
you know, it is. I had a client meeting in Chicago

00:33:35.740 --> 00:33:39.359
a few weeks ago and I was going to fly myself,

00:33:39.400 --> 00:33:42.559
but the weather wasn't looking great and it was

00:33:42.559 --> 00:33:46.049
going to be too... Iffy with the weather and

00:33:46.049 --> 00:33:49.170
so I ended up flying commercial and, and so I,

00:33:49.190 --> 00:33:51.470
uh, it was a direct flight, which there's not

00:33:51.470 --> 00:33:53.029
a lot of direct flights out of Arkansas, but

00:33:53.029 --> 00:33:56.569
it was a direct flight. We left on time. We arrived

00:33:56.569 --> 00:33:59.950
early. My Uber got there very quickly and took

00:33:59.950 --> 00:34:02.930
me to my hotel coming home. We left on time.

00:34:03.069 --> 00:34:05.240
We got home early and I still hated it. It was

00:34:05.240 --> 00:34:08.719
still terrible. You know, have to be at the airport.

00:34:08.960 --> 00:34:11.539
You know, I leave my home two hours before my

00:34:11.539 --> 00:34:13.400
flight so that I can get to the airport, get

00:34:13.400 --> 00:34:15.559
through security, get to the gate. Many times

00:34:15.559 --> 00:34:18.280
we have to fly through Dallas or Chicago or Atlanta

00:34:18.280 --> 00:34:21.400
to go somewhere else because there aren't really

00:34:21.400 --> 00:34:24.019
close connections like there are in Europe or

00:34:24.019 --> 00:34:26.860
direct connections rather. And so, but when I,

00:34:26.860 --> 00:34:30.139
when I fly myself, I drive 10 minutes to the

00:34:30.139 --> 00:34:33.190
air to a different airport. I get on my plane

00:34:33.190 --> 00:34:37.489
and I leave and I'm there a couple of hours.

00:34:38.630 --> 00:34:43.289
It makes a big difference. It's enabled me to

00:34:43.289 --> 00:34:46.170
be able to see more clients in a shorter period

00:34:46.170 --> 00:34:48.469
of time than I would do otherwise, to get more

00:34:48.469 --> 00:34:51.349
work done in fewer days. You know, if I go to,

00:34:51.349 --> 00:34:54.789
if I go to Chicago, I can do an early morning

00:34:54.789 --> 00:34:57.190
flight and come home late at night. But almost

00:34:57.190 --> 00:34:59.389
always, if I go anywhere commercially, it's going

00:34:59.389 --> 00:35:01.429
to be an overnight and overnight flight where

00:35:01.429 --> 00:35:04.809
we're here. I can be, I can be in Chicago in

00:35:04.809 --> 00:35:06.789
two, two and a half hours. I can be in Dallas

00:35:06.789 --> 00:35:09.670
in an hour and 45 minutes. I can be in Nashville

00:35:09.670 --> 00:35:13.469
in two hours. I can be down to the beach on the

00:35:13.469 --> 00:35:16.489
Gulf coast in two hours. So there's a pretty

00:35:16.489 --> 00:35:19.289
broad brush of places that I can go to work with

00:35:19.289 --> 00:35:23.389
clients. In a in a couple of hours. Do you ever

00:35:23.389 --> 00:35:25.150
do you ever have like meetings inside the plane

00:35:25.150 --> 00:35:26.949
you ever take people over for it let's go and

00:35:26.949 --> 00:35:29.510
fly over I don't know some some city and just

00:35:29.510 --> 00:35:32.590
go and talk with people. No I really don't do

00:35:32.590 --> 00:35:35.750
that I mean now granted when I'm flying some

00:35:35.750 --> 00:35:37.769
of my business partners they may be in the back

00:35:37.769 --> 00:35:39.809
talking business and we may all be talking business

00:35:39.809 --> 00:35:42.269
through the headsets but usually when I'm flying

00:35:42.269 --> 00:35:45.610
I'm I'm focused on I'm focused on. Yeah, that

00:35:45.610 --> 00:35:47.369
makes sense. Yeah, I think that that's actually

00:35:47.369 --> 00:35:49.650
one of the first rules, isn't it? First, yeah,

00:35:49.650 --> 00:35:53.550
a V8 that you as you navigate, navigate, navigate,

00:35:53.949 --> 00:35:55.750
communicate. Yeah, okay. I got them right. I

00:35:55.750 --> 00:35:57.849
was like, because you're right. But yeah, okay.

00:35:58.030 --> 00:36:00.090
That's that's quite impressive. Jeff, I'm sure

00:36:00.090 --> 00:36:02.889
a lot of people after listening to this podcast

00:36:02.889 --> 00:36:04.650
and seeing the podcast, they want to see obviously

00:36:04.650 --> 00:36:06.369
your own podcast, which we're going to add to

00:36:06.369 --> 00:36:08.429
the link. But they probably also want to reach

00:36:08.429 --> 00:36:10.840
out to you. Now we have four books on Amazon

00:36:10.840 --> 00:36:12.960
people can buy, which is awesome. How can you

00:36:12.960 --> 00:36:14.559
reach out to you? What's a better way of doing

00:36:14.559 --> 00:36:16.760
that? Yeah, the best, the best way to reach out

00:36:16.760 --> 00:36:18.559
to me, probably two or three different ways.

00:36:18.619 --> 00:36:20.900
The best one is probably LinkedIn. I'm very active

00:36:20.900 --> 00:36:23.380
on LinkedIn and it's Jeff Standridge is my handle

00:36:23.380 --> 00:36:26.719
on LinkedIn. Jeff S as is Jeff standards, Jeff

00:36:26.719 --> 00:36:30.119
S at innovation junkie com and jeffstandridge

00:36:30.119 --> 00:36:32.760
.com had my own website as well. So happy to

00:36:32.760 --> 00:36:35.619
connect and would love to, to talk with any of

00:36:35.619 --> 00:36:37.440
your, any of your listeners who would want to

00:36:37.440 --> 00:36:39.880
connect me. Sounds good. Jeff, thank you so much

00:36:39.880 --> 00:36:41.239
for your time. It's been an absolute pleasure.

00:36:41.739 --> 00:36:43.840
It has been my pleasure. I appreciate you for

00:36:43.840 --> 00:36:47.320
having me and I hope you survive the heat. I

00:36:47.320 --> 00:36:50.219
shall. Thank you so much. This podcast is also

00:36:50.219 --> 00:36:53.760
sponsored by ODEV Tech. ODEV Tech is your premier

00:36:53.760 --> 00:36:55.960
software development partner. Make sure you check

00:36:55.960 --> 00:37:02.000
them out at odev .tech. The podcast is also sponsored

00:37:02.000 --> 00:37:04.679
by Notion .so. Notion is offering six months

00:37:04.679 --> 00:37:07.289
for free for new users. Make sure you check out

00:37:07.289 --> 00:37:10.050
our website, thestartupevents .co .uk to read

00:37:10.050 --> 00:37:12.590
in the software. This podcast is also sponsored

00:37:12.590 --> 00:37:16.269
by startupnetworks .co .uk. Startup Networks,

00:37:16.369 --> 00:37:18.690
it's an online forum where you can find all the

00:37:18.690 --> 00:37:20.949
resources you need to run your startup, from

00:37:20.949 --> 00:37:23.269
grants to investors to tips and tricks on how

00:37:23.269 --> 00:37:24.510
to be successful in your startup.
