WEBVTT

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Welcome to the Innovation Conversation, a podcast

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about innovators, both in business and real life.

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Hosted by myself, Ricardo Rescual and Harry McCona.

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This podcast is sponsored by openexperts .com.

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OpenExperts is a place to go if you're looking

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to talk with top experts from around the world.

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That is open -experts .com. This podcast is also

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sponsored by startupnetworks .co .uk. Startup

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Networks, it's an online forum where you can

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find all the resources you need to learn your

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startup. from grants to investors to tips and

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tricks on how to be successful when you start.

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This podcast is also sponsored by ODEV Tech.

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ODEV Tech is your premier software development

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partner. Make sure you check them out at odev

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.tech. Hi, and welcome to another episode of

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the Innovation Conversation. Today we are joined

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by Jane Fisher. Jane, welcome. Thanks. Pleasure

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to be here. Jane, you have a very interesting

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life story, a very interesting business going

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on. So would you like to tell our audience a

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little bit more about it, please? Sure. Well,

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I'm a first time founder. So it's quite a rocky

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road, but we're learning and getting there. We're

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working on an AI assistant for immigrants, which

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is an app that guides you through settling into

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a new life in your country. Hopefully saving

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you hours and days of through the search through

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lots of online communities, asking complete strangers

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to advise and hoping that you're not going to

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get scammed, saving you from lots of complaints

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and often unneeded expenses and just general

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stress of relocating to your place. And how do

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you get started with this idea? Well, I'm an

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immigrant born and bred, so I was born to a family

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of immigrants in Japan, and over the course of

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my own life, I immigrated a few times. So I have

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quite a lot of experience. And in one of my immigration

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journey, I had a coordinator as me through the

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process, tell me where to go, what to do, what

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to bring. I could speak to my native language

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if I needed to solve a problem. So that was a

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game changer. And in my other immigration experience,

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actually, to UK. Even though I've lived here

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before and I studied here before, I just did

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not realise how difficult it is to change countries

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where an adult with some sort of a settled life

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where you come from and navigating it by yourself

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is just extremely difficult because there is

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no walkthrough, there is no checklist of the

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things you need to do. And even if you do Google

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any of them, mostly they're not particularly

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that elaborate or they're quite generic. So unless

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you are very well connected to the local immigrant

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communities, and even that, again, doesn't save

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you much time because there is too much information

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to look for in process and a lot of that is subjective.

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It's just quite a pain. And it takes month and

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month to get your life back on just normal track.

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I'm not even talking about improving it. When

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I was ready to quit my job at the startup that

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I was working for before, and I realized that

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actually the only way forward for me is the person

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who wants to make a difference in the world and

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actually be sure that I'm moving towards a direction

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towards the impact that I want to make was to

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try to make something of my own, to build something

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of my own. And my sweet spot has always been

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healthcare and public health and health tech,

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but my career path just does not yet make me

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an expert that can build something in that field.

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So I was thinking, okay, where can I leverage

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the skills and expertise I already have, while

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also making a startup attack business that would

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make the world a better place and help people.

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So that's how I kind of landed at this idea,

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which would be simply digitizing one of my previous

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immigration experiences with the power of AI,

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which has now got much easier than ever before.

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Nice. And how are you finding the journey? Because

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you're a first -time founder, so how is it? Will

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it be wild? A lot of people ask me what it feels

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like to build something in this current climate

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when raising this one is difficult and so on.

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Honestly, all I have to say is I'm my own biggest

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obstacle in all of these things. Had it not been

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for my own insecurity, my imposter syndrome,

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my lack of confidence, I think we would have

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been much further along. I can't blame the current

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economic climate for making it hard for us to

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raise because I haven't properly started our

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fundraising because all the talks we've had so

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far have been through solely through warm intros

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and they're all pretty reassuring. So it's just

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me being shy and not confident enough to ask

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for money. That's really been the obstacle. So

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that's why we ended up just bootstrapping so

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far and decided to focus on pushing the attraction

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a bit more so that basically not just to be more

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appealing to investors, but for me to feel more

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secure to ask for that money, I guess that's

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where we're at the moment. So it's been, the

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experience has been wildly different from working

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for a startup that had investment, which was

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my previous experience. Honestly, I cringe so

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much at some of the things that we did at that

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previous startup where I wasn't a co -founder,

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I was just an employee. Just how many things

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you realize were so deeply wrong when you're

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bootstrapping. But it was someone else's money,

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right? So Yeah, but the thing is when I think

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of all the money we burn through and how we burn

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it how many things should have been done You

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know completely different way That's what and

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and especially when I think of my own Attempts

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to be useful in the startup and to and to fix

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things most of that wasn't my job at all and

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And thank God I was trying still trying to do

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that even in the wrong way because that's what

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brought me to where I am now. That's what equipped

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me with knowledge how things are not supposed

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to be done. And that's what made me the right

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hand to the founder in some way. And that's where

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that that's what, well, again, brought me to

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the point where I am now being of a completely

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different non tech background. My background

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is communications and journalism. Never in my

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wildest dreams. I imagine myself building a tech

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startup. Yeah, anyway, being able to start founder

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without the money, without investment. It's a

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very enriching experience. And even if I do end

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up not building what I want to build or not making

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it the business I want to make. If I am ever

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forced to come back into full -time employment,

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I'd say I'm on a very different level of expertise

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in business than I was before I started. How

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are you finding like learning all these new skills

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on the job literally, right? Because you need

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to make a lot of decisions on where to take the

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company. which tech to build. So how are you

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finding all that? I guess you just learn by doing,

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right? So in our case, it's both a blessing and

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a curse that we don't have the money to make

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expensive mistakes. So it's it's easy in the

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sense that we're not taking any loans or anything.

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So we're playing it safe. And if it doesn't work,

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well, it just doesn't work. That means we're

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just doing things slower. And if it does work,

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then Now it does work and we just continue exploring

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and learning other things. Of course, it's very

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confusing because there is a lot of content and

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information out there to consume. The more you

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do this, the more you realize there is no playbook

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that would be teaching you if a certain way of

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building a startup is right or wrong. Because

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yes, there are some best practices and yes, there

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are some worst practices, but at the end of the

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day, it's a lot about luck. It's a lot about

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just connecting certain dots. And sometimes you

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may end up building a successful business and

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raising millions while having a completely wrong

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business model and wrong way of thinking. Or

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you can do everything right and still go bust

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because well, that's the way things are. Or that's

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the way the economy freaked out at the time when

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you're building a business. So it is quite a

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quite a journey and quite an experiment. So I'm

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just trying to be philosophical and chill about

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this because I'm not losing anything at least.

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Yeah, trying out different things and what do

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you do? I always like to ask this question. What

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do you do when times get tough? You know those

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really bad days like what puts you back in your

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state of balance? So, as we haven't earned anything

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so far, so it's not that I had a million dollar

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loss so far. Sometimes when things go bad, honestly,

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the worst things that have been happening over

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the last year is just me with my depression phases

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because this couple, yes, they really exhausted

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me a lot. This integration with some family stuff

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happening and so on. So sometimes I just find

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myself in this low phase. Literally last week

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I experienced or depression phase for the first

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time in many moments. And there isn't much that

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I can do about this because it's more of a malfunction

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of my brain. I just know that I'm thrown into

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melancholic and depression phases. And the most

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annoying part about this is you start feeling

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very apathetic towards work. My co -founder literally

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has a manual of what to do with me when that

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happens. Because I know that I still can work.

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My brain only allows me to tackle tasks which

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describe short action points. So if you tell

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me you dig a hole from here to there, and you

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have to finish by mid -day, that's what I can

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do. It's just an analogy, right? So it's a simple

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task with very specific criteria and timeframes,

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and it's short. So I just make sure while I'm

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still okay -ish, but I know that I'm falling,

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descending into the depression. phase, I try

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to break down my tasks that I have to do for

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the startup. And I just make sure that my co

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-founder is aware that I am getting to my low

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phase, so she can remind me to do this task and

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then that's how we get the job done. Those phases

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are not too long, they're just like a week long,

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sometimes more, but well, we're powering through.

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I was just wondering in how, you know, you and

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your co -founder, how did you, ladies, I'm assuming

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it's a lady as well, how did you meet? So I wasn't

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blessed to find a co -founder while studying

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or working with someone. It's never been the

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case. So it took some time to find the person

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to work with. The first person I tried to work

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with was an to attend it mostly for the fact

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that you could find a GoFundMe and fundraise

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there. Well, that didn't happen. I did work with

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one person for about four weeks. It was quite

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nice, but eventually we split up because we were

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doing non -venture back of all by endless framework

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and he wanted to try something new. And so I

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let him go. So it was an amicable split up and

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we didn't have anything to lose. And we'd only

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started mostly to see customer research. we're

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still using the results of the research. That

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was nice, but we haven't done much on top of

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that. And then after that, well, I took a break

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in the co -founder search because at Antler,

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I couldn't meet anyone else that would be sharing

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my vision and my passion for input while also

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having a complementary skill set. Those two things

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are quite important. Then I tried working with

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another person I met at the startup event. She

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had a complementary skill set, but I just had

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this constant gut feeling that something was

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wrong, that I'm just for whatever reason, I should

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not be built in with that person. And when at

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some point, I realized that I can't lie to myself

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anymore. So I told her, Hey, I think I'm going

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to just put this thing on the course and just

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figure out if this vision that we're working

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towards is still something I want to do. So let's

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just take a break. And then next thing she messaged

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me was, yeah, I also thought that it's all a

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bit farfetched. I'm like, well, that's not what

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I said, but okay. So it's good that my gut feeling

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didn't let me make a mistake or work as a person

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that didn't believe in the idea of the project.

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The next one also found me through an accelerator

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network guide, but wasn't particularly big on

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initiating things. So it was mostly the kind

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of person we would really use at later stages,

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but at the early stages. I'm not great at delegating.

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I really need the person near me to step up and

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offer what they can do. And that just, again,

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wasn't quite the case. So at some point he fell

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out of love with the idea. And I guess I wasn't

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great at getting him engaged early on. But by

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that time, I always met Alex, my current co -founder.

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Again, we met just to start the event with an

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open mic. It was Rare Founders event. And I was

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hard to miss at that event because it was Halloween

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themed and it was last minute Halloween. things.

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So very few people came dressed up and I and

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I just happened to have a costume on my shelf,

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a costume of Alice in Wonderland. Yes, it's just

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it's a proper Alice in Wonderland costume. And

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I pitched it into the open mic that evening.

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So for the next few months, whenever I started

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describing our startup to anyone, if that person

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was at that event, they'd be like, Oh, the founder

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of a fish in Alice in Wonderland attire. So that's

00:13:52.159 --> 00:13:54.399
a funny reputation to acquire. I had a costume

00:13:54.399 --> 00:13:56.200
competition at that event, so I got a meeting

00:13:56.200 --> 00:13:58.019
with an investor in every year of our financial

00:13:58.019 --> 00:14:01.480
model. So that was out for nothing. Alex saw

00:14:01.480 --> 00:14:04.179
me, came up to speak to me, and then we discovered

00:14:04.179 --> 00:14:08.200
synergy in our skill sets and passions. And then

00:14:08.200 --> 00:14:10.799
we met a few more times, decided to do a task

00:14:10.799 --> 00:14:13.120
period of working together. And over that time,

00:14:13.179 --> 00:14:16.299
I saw her as a person who shows initiative, who

00:14:16.299 --> 00:14:18.659
shows responsibility, who's not afraid to challenge

00:14:18.659 --> 00:14:21.980
me when she thinks I'm not making sense. but

00:14:21.980 --> 00:14:24.480
in a very ethical and respectful way. And then

00:14:24.480 --> 00:14:28.080
finally, when I was very ill with very violent

00:14:28.080 --> 00:14:32.320
flu in January, and she offered to come and go

00:14:32.320 --> 00:14:36.399
with Aunt E with me in the dead of night, despite

00:14:36.399 --> 00:14:38.580
the fact that I was contagious and she lives

00:14:38.580 --> 00:14:42.360
in the other end of London. I didn't accept her

00:14:42.360 --> 00:14:47.500
generous offer. I figured that really makes our

00:14:47.500 --> 00:14:50.820
relationship very much alike. And that was, that's

00:14:50.820 --> 00:14:52.399
what is important for me and someone I'm building

00:14:52.399 --> 00:14:55.919
a business with chemistry and the similar ethical

00:14:55.919 --> 00:14:59.519
and relationship values. Because I mean, with

00:14:59.519 --> 00:15:01.299
skillset, obviously, it's important to have complementary

00:15:01.299 --> 00:15:03.019
skill sets. But at the end of the day, building

00:15:03.019 --> 00:15:05.740
a business is not just about skill sets. It's

00:15:05.740 --> 00:15:09.399
also about having that person who's back you

00:15:09.399 --> 00:15:12.519
always have make sense. So yeah, that was, I

00:15:12.519 --> 00:15:15.799
guess, the final straw that convinced me that

00:15:15.799 --> 00:15:20.759
it's time to sign the co -op. Interesting. And

00:15:20.759 --> 00:15:24.159
what are your plans for the future? Well, first

00:15:24.159 --> 00:15:29.100
we try to fundraise for the idea and think about

00:15:29.100 --> 00:15:32.639
non -technical ways to join MVP with like Slack

00:15:32.639 --> 00:15:35.340
or something. But then I realized that again,

00:15:35.559 --> 00:15:38.480
biggest obstacle so far is for me as a CEO who

00:15:38.480 --> 00:15:42.799
is trying to fundraise is absence of actual products.

00:15:43.120 --> 00:15:45.980
Like I just did not feel like I am the CEO of

00:15:45.980 --> 00:15:47.700
a startup until I have a product. So I decided

00:15:47.700 --> 00:15:50.960
that fine, we're just going to invest a little

00:15:50.960 --> 00:15:54.220
bit into developing a low quote version of the

00:15:54.220 --> 00:15:57.139
product and then VP slash functional that version.

00:15:57.840 --> 00:16:00.460
So we found an agency that specializes in that,

00:16:00.460 --> 00:16:03.679
uh, found an agency rather, I knew someone from

00:16:03.679 --> 00:16:07.179
the community who does that and, uh, just starting

00:16:07.179 --> 00:16:09.679
to build an agency. So they knew some portfolio

00:16:09.679 --> 00:16:11.700
cases that they were really willing to do it

00:16:11.700 --> 00:16:14.360
really, really cheap. We did, we started work

00:16:14.360 --> 00:16:16.919
developing the product. And that's where we add.

00:16:17.580 --> 00:16:20.159
So since it's our first time doing that, and

00:16:20.159 --> 00:16:25.480
they're also amateurs as an agency. So it's been

00:16:25.480 --> 00:16:29.039
delayed, but again, we're nearly there. Fingers

00:16:29.039 --> 00:16:32.100
crossed we're deploying this week, if everything

00:16:32.100 --> 00:16:34.879
goes well. And then once we have that, we're

00:16:34.879 --> 00:16:37.860
partnering with a visa agency that's going to

00:16:37.860 --> 00:16:40.639
offer our solutions part of their package. That's

00:16:40.639 --> 00:16:43.399
hopefully going to bring us first paying clients.

00:16:44.919 --> 00:16:46.879
So it should be to be clients as well, because

00:16:46.879 --> 00:16:50.419
this agency works with recruitment. We have that

00:16:50.419 --> 00:16:52.620
traction. Then hopefully we can raise our valuation

00:16:52.620 --> 00:16:56.100
a bit and go there and do our angel rounds, which

00:16:56.100 --> 00:16:59.779
is our main goal. Because honestly, then my imposter

00:16:59.779 --> 00:17:01.860
syndrome, the biggest obstacle is just time.

00:17:02.899 --> 00:17:04.680
Both of us are current. I mean, my co -founder

00:17:04.680 --> 00:17:06.640
and I, we're both doing it part -time because

00:17:06.640 --> 00:17:09.019
well, early stage startup doesn't pay rent, does

00:17:09.019 --> 00:17:12.900
it? So once we do fundraise, hopefully that will.

00:17:13.150 --> 00:17:15.849
will allow us to allocate at least most of our

00:17:15.849 --> 00:17:19.549
time to what we're building. Makes sense. And,

00:17:19.690 --> 00:17:21.490
you know, when you're building all these MVPs

00:17:21.490 --> 00:17:23.970
and document investors, you talked a lot about

00:17:23.970 --> 00:17:26.269
imposter syndrome. So how do you actually fight

00:17:26.269 --> 00:17:28.670
that? Because I think we all have that in one

00:17:28.670 --> 00:17:30.509
way or another form. How do you fight that? Because

00:17:30.509 --> 00:17:36.089
that's the hard one, isn't it? I just go out

00:17:36.089 --> 00:17:40.109
there and pitch and talk to people and pitch

00:17:40.109 --> 00:17:44.509
and stage. a lot. And I make sure to also talk

00:17:44.509 --> 00:17:48.289
and get feedback from people that are knowledgeable

00:17:48.289 --> 00:17:51.950
in the industry, startup industry, input industry,

00:17:52.150 --> 00:17:55.589
and just make sure that what I'm talking about

00:17:55.589 --> 00:17:58.470
makes sense. We were talking imposter syndrome.

00:17:58.670 --> 00:18:01.470
So let me ask the question again. So, you know,

00:18:01.470 --> 00:18:04.009
there are lots of stories in the startup world

00:18:04.009 --> 00:18:07.369
about founders that were never supported, that

00:18:07.369 --> 00:18:09.289
no one believed in them, they carried on and

00:18:09.289 --> 00:18:13.440
failed and then everything worked out. As resilient

00:18:13.440 --> 00:18:16.180
as I consider myself, I can't imagine myself

00:18:16.180 --> 00:18:19.339
in the same shoes, because in my case, it's the

00:18:19.339 --> 00:18:22.319
feedback that I got that really keeps me going.

00:18:22.799 --> 00:18:26.700
It's because I constantly get validated by people

00:18:26.700 --> 00:18:29.099
across different industries, whenever they learn

00:18:29.099 --> 00:18:31.019
what we're building, how it's going to work.

00:18:31.740 --> 00:18:35.039
They love it, and they encourage us and they,

00:18:35.079 --> 00:18:37.319
and they still tell me personally as well, how

00:18:37.319 --> 00:18:40.890
much they believe in me and that I take an aggression

00:18:40.890 --> 00:18:44.470
of the person that can make it happen. Like even

00:18:44.470 --> 00:18:47.769
our current partners, the agency that is waiting

00:18:47.769 --> 00:18:51.630
for a release and is cheerleader really, they

00:18:51.630 --> 00:18:54.109
came because of me, because of my post, because

00:18:54.109 --> 00:19:01.589
of my personal brand. And that really helps me

00:19:01.589 --> 00:19:03.650
keep going. It doesn't help me fight the imposter

00:19:03.650 --> 00:19:07.789
syndrome, but it does help me go on despite that

00:19:07.789 --> 00:19:11.440
voice inside of me. So nothing really helps cure

00:19:11.440 --> 00:19:14.640
both the syndrome, but there are ways to prevent

00:19:14.640 --> 00:19:22.740
it from getting away. Quite useful for any immigrant.

00:19:23.880 --> 00:19:26.160
Nowadays I think immigrant is a dirty word. People

00:19:26.160 --> 00:19:29.920
look upon it with some negative connotations,

00:19:30.019 --> 00:19:31.799
but in reality it's actually the opposite, right?

00:19:31.880 --> 00:19:33.339
I'm an immigrant, you're an immigrant as well,

00:19:33.900 --> 00:19:35.519
and it's actually a good thing. It's not a bad

00:19:35.519 --> 00:19:38.500
thing for any economy, but it's hard. Have you

00:19:38.500 --> 00:19:40.099
ever met anyone who told you, you know what,

00:19:40.140 --> 00:19:41.880
why are you building this? We already have too

00:19:41.880 --> 00:19:43.740
many immigrants because now there's elections

00:19:43.740 --> 00:19:45.339
about happening in the UK and that's one of the

00:19:45.339 --> 00:19:49.180
topics. Did anyone ever tell you that? So I didn't

00:19:49.180 --> 00:19:53.079
have exactly that. I did have a couple of people

00:19:53.079 --> 00:19:56.019
tell me why you're calling it an assistant for

00:19:56.019 --> 00:19:58.200
immigrants, when in fact you should be building

00:19:58.200 --> 00:20:01.539
for experts and saying experts, because as you

00:20:01.539 --> 00:20:04.779
just referenced, the word immigrant often has

00:20:04.779 --> 00:20:08.019
a negative connotation. And I even made a whole

00:20:08.019 --> 00:20:10.680
post on LinkedIn, I performed quite well. And

00:20:10.680 --> 00:20:14.059
I did have a couple of arguments in my DMs about

00:20:14.059 --> 00:20:16.359
that, but there is a difference between immigrants

00:20:16.359 --> 00:20:19.720
and experts. to which I would say, well, it's

00:20:19.720 --> 00:20:23.559
very relative. And, you know, sometimes this

00:20:23.559 --> 00:20:25.980
division sort of makes sense, but most often

00:20:25.980 --> 00:20:28.799
it's used to specifically separate the good immigrants

00:20:28.799 --> 00:20:33.619
versus bad immigrants. And whenever the question

00:20:33.619 --> 00:20:36.259
of good immigrants and bad immigrants arise,

00:20:36.440 --> 00:20:39.359
I always think of my father, relegated to Japan

00:20:39.359 --> 00:20:43.480
in the early 90s. He was already a PhD with a

00:20:43.480 --> 00:20:48.670
few dozen books published. was one book, Oriental

00:20:48.670 --> 00:20:51.730
Martial Arts, published in Germany and being

00:20:51.730 --> 00:20:54.970
one of the international bestsellers in its niche.

00:20:55.750 --> 00:20:59.910
Having translated and studied so many Japanese

00:20:59.910 --> 00:21:02.849
books from Silver Age literature, like not every

00:21:02.849 --> 00:21:04.589
Japanese can read these books these days, just

00:21:04.589 --> 00:21:06.289
because the language changed after the Second

00:21:06.289 --> 00:21:10.230
World War. So he was teaching at the university

00:21:10.230 --> 00:21:13.809
as a professor and, you know, with the track

00:21:13.809 --> 00:21:16.529
record of his, He was kind of worthy of that

00:21:16.529 --> 00:21:20.670
position, wasn't he? But quite a few of his former

00:21:20.670 --> 00:21:23.230
colleagues went out of their way to push him

00:21:23.230 --> 00:21:26.730
out of that position, to do everything that would

00:21:26.730 --> 00:21:29.529
take them to strip him of that job and thus get

00:21:29.529 --> 00:21:34.049
him out of the country, just because they did

00:21:34.049 --> 00:21:37.950
not want an outsider, an immigrant, to take over

00:21:37.950 --> 00:21:41.589
the job that only the locals were all worthy

00:21:41.589 --> 00:21:44.369
of. So that was a sentiment back. in the early

00:21:44.369 --> 00:21:47.589
90s. Yeah, I always recall this episode because

00:21:47.589 --> 00:21:50.990
for them he was just yet another bad immigrant

00:21:50.990 --> 00:21:55.769
that was not deserving his place in their country.

00:21:56.509 --> 00:22:00.490
And I always remember that I, usually being one

00:22:00.490 --> 00:22:04.349
of those good immigrants that no one has anything,

00:22:04.549 --> 00:22:08.130
well, few people have anything against, so I

00:22:08.130 --> 00:22:10.890
can just as well be a bad immigrant to someone.

00:22:11.480 --> 00:22:14.519
Despite the fact that I have full education,

00:22:14.859 --> 00:22:18.279
master's degree, speak five languages, work with

00:22:18.279 --> 00:22:20.880
clients from all over the world and so on, to

00:22:20.880 --> 00:22:22.960
someone I'm still that bad immigrant that has

00:22:22.960 --> 00:22:27.559
no business being in this country. So I would

00:22:27.559 --> 00:22:31.700
never be myself any better than less privileged

00:22:31.700 --> 00:22:33.819
people coming from less privileged backgrounds.

00:22:34.950 --> 00:22:37.309
also moving to have a better life because essentially

00:22:37.309 --> 00:22:39.430
that's what we are. That's the reason why we're

00:22:39.430 --> 00:22:41.029
all moving countries just to have a better life,

00:22:41.250 --> 00:22:43.670
better opportunities. It's just that some of

00:22:43.670 --> 00:22:46.089
us are doing it from a more comfortable point

00:22:46.089 --> 00:22:49.890
A and some just don't have that privilege. And

00:22:49.890 --> 00:22:53.849
most often, we really have nothing to do with

00:22:53.849 --> 00:22:55.990
that privilege in the very beginning. We were

00:22:55.990 --> 00:22:59.230
just simply born in social conditions. Well,

00:22:59.230 --> 00:23:02.269
not all of us, but most of us. Yeah. And it makes

00:23:02.269 --> 00:23:04.700
a huge difference when you move country. Because

00:23:04.700 --> 00:23:06.640
the access you're going to have to resources

00:23:06.640 --> 00:23:09.819
makes a big difference. The first house you get,

00:23:10.079 --> 00:23:12.759
the way you present yourself, the way you speak

00:23:12.759 --> 00:23:15.920
the foreign language, these things make a big,

00:23:16.119 --> 00:23:17.359
big difference. And even every time you have

00:23:17.359 --> 00:23:19.980
a setback, if you're in a better financial position,

00:23:20.019 --> 00:23:23.299
that setback, it's not life threatening. But

00:23:23.299 --> 00:23:24.960
if you're in a bad financial position, then it

00:23:24.960 --> 00:23:27.380
becomes this make it or break it situation, isn't

00:23:27.380 --> 00:23:31.619
it? So it's a very interesting thing. Immigration

00:23:31.619 --> 00:23:35.539
is an interesting topic. Do you have the gap

00:23:35.539 --> 00:23:37.779
almost ready? So it's going to launch in the

00:23:37.779 --> 00:23:39.240
UK? Are you thinking about other markets or is

00:23:39.240 --> 00:23:43.240
it just going to be in the UK? Well, I'm trying

00:23:43.240 --> 00:23:45.880
to follow the philosophy of Y Combinator, which

00:23:45.880 --> 00:23:48.559
is building things on scale. So we really want

00:23:48.559 --> 00:23:52.180
to get things right for one location at a time,

00:23:52.299 --> 00:23:54.460
make sure that we're serving our customers well

00:23:54.460 --> 00:23:58.980
and that we're actually delivering value and

00:23:58.980 --> 00:24:03.059
it is the business that is sustainable in business

00:24:03.059 --> 00:24:05.990
terms. And then if it all works, or at least

00:24:05.990 --> 00:24:08.349
we see the first signs that it's working, then

00:24:08.349 --> 00:24:10.109
we would definitely want to scale with other

00:24:10.109 --> 00:24:14.369
locations. And your feedback so far from investors?

00:24:15.049 --> 00:24:17.450
I know it's been quite positive, but did they

00:24:17.450 --> 00:24:19.450
tell you, yeah, we actually believe in this and

00:24:19.450 --> 00:24:22.029
we can see the market for it? Or on the other

00:24:22.029 --> 00:24:24.009
side, are they more, yeah, show us some figures

00:24:24.009 --> 00:24:26.109
and then we'll invest? What's their feedback

00:24:26.109 --> 00:24:30.569
so far? I'd say generally from the conversations

00:24:30.569 --> 00:24:32.910
I've had, it's been more positive than negative.

00:24:33.279 --> 00:24:36.640
We do have some investors in the loop that want

00:24:36.640 --> 00:24:42.359
to be kept in the loop for updates, simply because

00:24:42.359 --> 00:24:44.599
the checks they write are bigger than what we're

00:24:44.599 --> 00:24:48.319
looking for at the moment. Some are not convinced

00:24:48.319 --> 00:24:51.500
enough about our future fraction, so they want

00:24:51.500 --> 00:24:54.019
to see a bit more evidence that it's actually

00:24:54.019 --> 00:24:56.099
going to work as a business rather than a social

00:24:56.099 --> 00:24:59.579
enterprise. So they're not slamming us, it's

00:24:59.579 --> 00:25:02.309
just that they need a bit more evidence generated,

00:25:02.309 --> 00:25:07.130
which is fair. Investors want to see more impact

00:25:07.130 --> 00:25:09.849
in metrics and specific figures. And that's also

00:25:09.849 --> 00:25:12.829
something that we need to produce. So not just

00:25:12.829 --> 00:25:14.849
saying we're going to help people rather how

00:25:14.849 --> 00:25:17.809
exactly that helps going to be measured. So one

00:25:17.809 --> 00:25:19.509
of the reasons, one of the things that we're

00:25:19.509 --> 00:25:23.269
doing to tackle that is we just landed place

00:25:23.269 --> 00:25:26.710
in the good tech ventures accelerator, which

00:25:26.710 --> 00:25:30.160
is specifically oriented at impact. minded entrepreneurs.

00:25:30.940 --> 00:25:32.779
And it's not focused on fundraising, but rather

00:25:32.779 --> 00:25:35.359
it's focused specifically on traction in the

00:25:35.359 --> 00:25:37.960
input sector. And we're hoping that a bit of

00:25:37.960 --> 00:25:40.799
mentorship from their side will help us reduce

00:25:40.799 --> 00:25:42.720
the metrics that specifically impact investors

00:25:42.720 --> 00:25:45.380
are looking for. Yeah, so far, I think I've only

00:25:45.380 --> 00:25:47.299
had maybe a couple of conversations with investors

00:25:47.299 --> 00:25:50.980
that deemed us completely non VC backable. But

00:25:50.980 --> 00:25:52.660
that's fine, because we're not looking for VC

00:25:52.660 --> 00:25:55.539
investment at the moment. I would rather not

00:25:55.539 --> 00:25:58.200
have that pressure for hyper growth at the cost

00:25:58.200 --> 00:26:02.259
of our mission. And then, you know, if everything

00:26:02.259 --> 00:26:04.400
goes well, and we are growing as a business,

00:26:04.740 --> 00:26:06.799
and that's when we would probably be looking

00:26:06.799 --> 00:26:11.539
to be successful. Also, I'm sorry, please go

00:26:11.539 --> 00:26:14.940
ahead. Also, I'm honestly whenever I see signs

00:26:14.940 --> 00:26:17.200
that someone is completely not a fit for us as

00:26:17.200 --> 00:26:21.279
an investor, that their mind is solely about

00:26:21.279 --> 00:26:24.019
the figures and hyper growth. Just make sure

00:26:24.700 --> 00:26:27.799
not to ask them for money or even for feedback

00:26:27.799 --> 00:26:30.259
just because it's a very different approach in

00:26:30.259 --> 00:26:33.039
philosophy. And again, with my imposter syndrome,

00:26:33.240 --> 00:26:38.180
I spend so much time just convincing myself that

00:26:38.180 --> 00:26:40.900
I am a startup founder who can do something worthy

00:26:40.900 --> 00:26:44.900
that I have no interest in hearing someone slamming

00:26:44.900 --> 00:26:47.640
me for that. All this harsh feedback that is

00:26:47.640 --> 00:26:50.220
talking about from these investors, you know.

00:26:50.269 --> 00:26:53.710
if the cost of money is my self esteem and my

00:26:53.710 --> 00:26:57.690
overall ability to prove the fact that time has

00:26:57.690 --> 00:26:59.970
started longer, then I'd rather bookstrap for

00:26:59.970 --> 00:27:03.609
a bit longer. It's a bit, you know, matching

00:27:03.609 --> 00:27:05.670
with investors, it's a bit like dating, isn't

00:27:05.670 --> 00:27:07.750
it? You're going to get feedback one way or the

00:27:07.750 --> 00:27:10.029
other, it might not be feedback that you accept

00:27:10.029 --> 00:27:12.190
as valid. Some of it might be very honest, and

00:27:12.190 --> 00:27:14.890
you would take as it being, I don't know, valuable.

00:27:15.349 --> 00:27:16.769
Other you might just think, you know what, this

00:27:16.769 --> 00:27:18.450
is not relevant for me, because these are not

00:27:18.450 --> 00:27:21.079
my values. So If you match with an investor who's

00:27:21.079 --> 00:27:23.640
just focused on hyper growth and you think to

00:27:23.640 --> 00:27:24.920
yourself, actually, that's not what I want to

00:27:24.920 --> 00:27:27.059
do with my company right now, there's nothing

00:27:27.059 --> 00:27:28.940
wrong in saying this is not a good match. Actually,

00:27:29.220 --> 00:27:32.279
that's what you should do, right? As a CEO, that's

00:27:32.279 --> 00:27:36.880
exactly what you should do. Also, some investors

00:27:36.880 --> 00:27:39.140
are just great in terms of their communication

00:27:39.140 --> 00:27:44.200
ethics. Yeah, I literally told someone off. I

00:27:44.200 --> 00:27:46.160
didn't even ask them for money. But like there

00:27:46.160 --> 00:27:48.599
was a founder of one of the startup accelerators

00:27:48.599 --> 00:27:50.680
here in London, we're not gonna mention the name

00:27:50.680 --> 00:27:53.559
of that accelerator. But when I came into the

00:27:53.559 --> 00:27:55.759
office to just, you know, see the team and see

00:27:55.759 --> 00:27:59.259
that accelerator is fit for us. And then that

00:27:59.259 --> 00:28:02.940
person first demanded that I pitch our startup

00:28:02.940 --> 00:28:05.880
to him right on the stop. Usually I have no problem

00:28:05.880 --> 00:28:07.859
with that. But that even just was not a good

00:28:07.859 --> 00:28:10.559
time because I was feeling physically unwell

00:28:10.559 --> 00:28:14.359
and ferocious. So And then, just as I tried,

00:28:14.440 --> 00:28:17.380
he started slamming that idea that it's basically

00:28:17.380 --> 00:28:21.099
a shitty idea for business. And I just cut him

00:28:21.099 --> 00:28:23.299
off short, saying, well, look, you haven't really

00:28:23.299 --> 00:28:25.359
asked him questions to know more about our business,

00:28:26.140 --> 00:28:28.359
our figures and vision, all that. And you're

00:28:28.359 --> 00:28:30.460
already telling us that this is not going to

00:28:30.460 --> 00:28:33.180
work as a business idea. I don't think that's

00:28:33.180 --> 00:28:35.240
the right approach. I don't think we're having

00:28:35.240 --> 00:28:37.799
a productive conversation here. And you should

00:28:37.799 --> 00:28:41.109
have seen... message in his eyes, because I think

00:28:41.109 --> 00:28:44.109
he's so used to people just listening to his

00:28:44.109 --> 00:28:51.609
feedback and accepting that arrogance. Yeah,

00:28:51.930 --> 00:28:54.829
well, it's just a very arrogant, you know, I

00:28:54.829 --> 00:28:56.970
don't like the word mansplain, but it was mansplain,

00:28:57.329 --> 00:28:59.529
a lot of that, in what he was saying. So basically,

00:28:59.569 --> 00:29:03.210
he was just probably very unused to people standing

00:29:03.210 --> 00:29:06.299
up to that. And then his tone completely changed.

00:29:06.460 --> 00:29:08.559
And then we actually had a nice conversation.

00:29:08.859 --> 00:29:10.720
It was again, lots of mansplaining. He was suggesting

00:29:10.720 --> 00:29:12.579
things that were super obvious that we already

00:29:12.579 --> 00:29:14.319
thought about a hundred times, because I mean,

00:29:14.400 --> 00:29:16.559
that's our startup. We've been working on it

00:29:16.559 --> 00:29:19.539
for a few months. So thanks for obvious advice,

00:29:19.559 --> 00:29:21.359
but if it makes you feel good and knowledgeable,

00:29:21.880 --> 00:29:25.980
fine. If you could change something in the industry

00:29:25.980 --> 00:29:29.920
overall, what would you change? What would I

00:29:29.920 --> 00:29:35.599
change? I guess something that everybody's talking

00:29:35.599 --> 00:29:39.099
about that it's really hard to get for female

00:29:39.099 --> 00:29:42.039
businesses, female entrepreneurs. I guess that's

00:29:42.039 --> 00:29:44.359
a big problem. Again, I personally wouldn't be

00:29:44.359 --> 00:29:46.779
the person who would say, yes, I experienced

00:29:46.779 --> 00:29:49.019
that simply because I haven't done enough in

00:29:49.019 --> 00:29:53.960
terms of fundraising. And I don't know if, well,

00:29:54.279 --> 00:29:57.180
actually, I would say it's safe to say that we

00:29:57.180 --> 00:30:00.519
didn't receive any capital so far, not because

00:30:00.519 --> 00:30:02.960
we're female founders, but because annually,

00:30:03.000 --> 00:30:05.460
we do have to work a bit more on our production

00:30:05.460 --> 00:30:09.180
and stuff. But judging by what I see in the industry,

00:30:09.500 --> 00:30:11.819
yes, I guess more female entrepreneurs should

00:30:11.819 --> 00:30:15.039
be funded. And we see a lot of female investing

00:30:15.039 --> 00:30:17.680
networks, but what I've heard so far, because

00:30:17.680 --> 00:30:20.220
female investors, generally fewer of them have

00:30:20.220 --> 00:30:22.700
the capital to fund female entrepreneurs, so

00:30:22.700 --> 00:30:25.980
it just creates this vicious cycle where the

00:30:25.980 --> 00:30:28.950
problem just not getting solved. What else is,

00:30:28.970 --> 00:30:30.950
well, I guess what does need to change? Well,

00:30:30.950 --> 00:30:33.009
at least that is changing in the industry. The

00:30:33.009 --> 00:30:37.849
question is how strong friend this is. More businesses

00:30:37.849 --> 00:30:41.250
should be ethically minded. More businesses should

00:30:41.250 --> 00:30:46.190
be thinking very early on about making a positive

00:30:46.190 --> 00:30:50.750
impact. And ideally, that positive impact should

00:30:50.750 --> 00:30:53.690
not be typical greenwashing. You know what I

00:30:53.690 --> 00:30:55.930
mean? Because many businesses position themselves

00:30:55.930 --> 00:30:59.279
as impact. oriented, just because that gives

00:30:59.279 --> 00:31:01.799
them extra points at events, programs, and so

00:31:01.799 --> 00:31:04.500
on. But in reality, that's quite often it's not

00:31:04.500 --> 00:31:08.359
the case. So I wish that we had more clear labeling

00:31:08.359 --> 00:31:11.319
for impact and more businesses genuinely interested

00:31:11.319 --> 00:31:14.720
in making the said impact, just not using it

00:31:14.720 --> 00:31:19.779
just as a fancy label. Makes sense. I like asking

00:31:19.779 --> 00:31:23.519
this question, but what's the most inspiring

00:31:23.519 --> 00:31:25.380
book you've read that really helps you in this

00:31:25.380 --> 00:31:30.170
journey? The one that, you know, you keep on,

00:31:30.509 --> 00:31:32.130
when you have like moments, you keep on reminding

00:31:32.130 --> 00:31:34.589
yourself of those lines you read or something.

00:31:38.009 --> 00:31:42.309
In terms of my work, it can be a film rather

00:31:42.309 --> 00:31:49.789
than a book. It can be a film, 100%. I'm just

00:31:49.789 --> 00:31:52.730
trying to remember the name. Definitely in my

00:31:52.730 --> 00:31:55.470
work, especially because I watched that film

00:31:55.470 --> 00:31:58.029
when I was working in a cancer care startup.

00:31:58.170 --> 00:32:02.950
So that was this film, a documentary, and I think

00:32:02.950 --> 00:32:06.289
it's called Breakthrough. And it's a film about

00:32:06.289 --> 00:32:09.630
the life and the discovery of scientists. So

00:32:09.630 --> 00:32:11.990
her name is Alison. I'm just trying to remember.

00:32:12.490 --> 00:32:14.450
Was it George Alison? So anyway, the film is

00:32:14.450 --> 00:32:16.109
called Breakthrough, and it's about the discovery

00:32:16.109 --> 00:32:20.269
of immune therapy in cancer. And when you watch

00:32:20.269 --> 00:32:24.059
it, You're taken through his life journey where

00:32:24.059 --> 00:32:28.980
he spends, I don't mean a few decades, research

00:32:28.980 --> 00:32:35.720
trying to discover immune therapy. It was lots

00:32:35.720 --> 00:32:39.980
of failed clinical trials. Like clinical trials,

00:32:40.660 --> 00:32:44.019
it's incredibly expensive projects funded by

00:32:44.019 --> 00:32:46.529
pharmaceutical companies themselves. Getting

00:32:46.529 --> 00:32:49.609
investment for those clinical trials, extremely

00:32:49.609 --> 00:32:52.750
difficult. And then imagine doing those projects

00:32:52.750 --> 00:32:55.589
one trial after another failing and going on

00:32:55.589 --> 00:33:00.730
for decades trying to make a difference by discovering

00:33:00.730 --> 00:33:05.309
severe cancer, not really knowing if you will

00:33:05.309 --> 00:33:08.430
ever be able to do that. Because like when he

00:33:08.430 --> 00:33:11.910
was doing that research, he had no way of knowing

00:33:11.910 --> 00:33:14.490
if there is actually a cure that was searchable.

00:33:16.429 --> 00:33:20.569
And then eventually did discover the therapy

00:33:20.569 --> 00:33:24.289
that did cure cancers even from like fourth stage

00:33:24.289 --> 00:33:29.210
was at the status in the brain. And the documentary

00:33:29.210 --> 00:33:32.710
featured people who were cured in those early

00:33:32.710 --> 00:33:34.750
clinical trials when there was no way of knowing

00:33:34.750 --> 00:33:39.950
that would work. So I found that really inspiring.

00:33:40.349 --> 00:33:43.049
I guess that that documentary is one of the reasons

00:33:43.049 --> 00:33:46.200
why I'm I have a software spot not just for health,

00:33:46.240 --> 00:33:48.319
but also for biotech. I love biotech. I feel

00:33:48.319 --> 00:33:51.619
like it's such a romantic and inspiring. Because,

00:33:52.420 --> 00:33:55.259
you know, what's at stake is the different future

00:33:55.259 --> 00:33:58.539
for humanity. But I'm not sure I would be the

00:33:58.539 --> 00:34:01.339
person who'd be able to sacrifice my life, the

00:34:01.339 --> 00:34:03.700
height of my life, in search of something that

00:34:03.700 --> 00:34:07.799
would never potentially work, or may save the

00:34:07.799 --> 00:34:10.900
humanity from something. But anyway, I feel like

00:34:10.900 --> 00:34:13.500
it's really inspiring, because it teaches you

00:34:13.500 --> 00:34:16.039
that. Sometimes all you have to do is just work

00:34:16.039 --> 00:34:18.780
and work and fly and fail and try and fail. And

00:34:18.780 --> 00:34:21.139
yes, it can take years, but at the end of it,

00:34:21.179 --> 00:34:25.119
it can all be worth it. Interesting. Jane, if

00:34:25.119 --> 00:34:26.739
people want to reach out to you, how can they

00:34:26.739 --> 00:34:30.599
do so? LinkedIn is the easiest. I'm pretty active

00:34:30.599 --> 00:34:34.019
on LinkedIn. Actually, it's easier than trying

00:34:34.019 --> 00:34:36.960
to reach me on my WhatsApp because I think I'm

00:34:36.960 --> 00:34:39.840
on too many startup chats and stuff. So yeah,

00:34:39.960 --> 00:34:43.510
LinkedIn is the easiest. Thank you so much for

00:34:43.510 --> 00:34:45.829
your time, Jane. I really appreciate it. Thanks.

00:34:45.869 --> 00:35:07.050
We enjoyed it, too. Thank you. All right. This

00:35:07.050 --> 00:35:09.809
podcast is also sponsored by startupnetworks

00:35:09.809 --> 00:35:13.389
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00:35:13.389 --> 00:35:15.429
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00:35:15.429 --> 00:35:17.929
to run your startup, from grants to investors

00:35:17.929 --> 00:35:20.090
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00:35:20.090 --> 00:35:22.869
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00:35:22.869 --> 00:35:26.429
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00:35:26.429 --> 00:35:28.329
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