WEBVTT

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Welcome to the Innovation Conversation, a podcast

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about innovators, both in business and real life.

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Hosted by myself, Ricardo Rescual and Harry McCona.

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This podcast is sponsored by OpenExperts .com.

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OpenExperts is a place to go if you're looking

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to talk with top experts from around the world.

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That is Open -Experts .com. This podcast is also

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sponsored by StartupNetworks .co .uk. Startup

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Networks, it's an online forum where you can

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find all the resources you need to learn your

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startup. from grants to investors to tips and

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tricks on how to be successful when you start.

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Today with Hattie Wheelies, co -founder of E3

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Race, host of a podcast called Not My First Guest,

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and also a founder of Guessworks. Hi, and welcome

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to another episode of the Innovation Conversation.

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Today we are joined by Hattie Wheelies. Hattie,

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welcome. Thank you so much for having me and

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thank you everyone who's listening. I hope your

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day is going well wherever you are in it. No,

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it's a great intro. I don't think we ever had

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anyone so nice. Hedy, would you like to introduce

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yourself to the audience and kind of tell them

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a little bit more about yourself? Sure. So as

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my name implies, and this is going to be pun

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heavy, but that's a good instruction to who I

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am as a person. I wear three different hats,

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so I have all three different companies. So I'm

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the founder of a company called Guessbooks. We

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go into schools, universities, accelerator programs,

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and a few brave corporates, and we teach early

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stage innovation skills. So everything from how

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to come up with new ideas, how to test them in

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an early stage with real customers, how to think

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about whether you should go and get funding,

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how to fundraise, how to pitch. All the common

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stuff you'd find on an early stage accelerator,

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we teach it. And that's built on my background.

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So I was head of training and innovation consultancy.

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I've spent the last eight years designing and

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running workshops. I've got pretty good, I hope,

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at that turning frameworks and tools into something

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that isn't just theory, something you can really

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apply to your startup straight away. And then

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we bring in incredible founders who have lived

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experience, who have different skill sets applying

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these frameworks and we get them to teach as

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well. So they might not know how to translate

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those skills, those stories into what students

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need or founders need to be able to practice

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it. But we help them with that. So that's the

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first business, Guessworks. The second business,

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if we raise, is all about trying to work with

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founders directly. So we. aim to help founders

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who don't have an uncle who works in VC, who

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don't have parents who can put the first thousands

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of capital into their business, who maybe don't

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feel like they know anyone in entrepreneurship

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and it's feeling super lonely. And we try and

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help them in a few different ways. So the first

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big question, and the reason we're called If

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We Raise, is we try and help them work out should

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they be thinking about fundraising at all for

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their business. Lots of the founders that come

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to us are thinking, I'm about to start fundraising,

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how do I do it? And we ask first, should you

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do it? Because it's been so fed to us, I think,

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as this idea that that's how you start a startup,

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right? You have an idea, you go get funding,

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you grow, you succeed. So we try and challenge

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that. If funding is the right path, we want to

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help those founders, particularly unrepresented

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founders. So female founders, founders of color,

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disabled founders, LGBTQ plus IA founders. and

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founders from lower socioeconomic backgrounds

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who we know are less likely to be backed by investors.

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We try and help give them kind of warm introductions

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into the investment space. So to meet angel investors,

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we have an incredible group of angels who support

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us. And we're not introducing in the sense that

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they'll then necessarily make an investment,

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but our hope is that they're kind of conduits

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into the space. So you have those warm instructions,

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which we know matters so much to fundraising.

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And then on the other side, if you work out,

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you don't want to fundraise, which is a great

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path to how do we help you grow your business

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through what we call bootstrapping, which is

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a kind of common term in startup world for growing

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a business without external investment. And so

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how do you do that and feel less alone in the

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process? So that's if we raise it's a community

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and courses and that angel group that sits behind

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us. And then. We have a third company that I'm

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co -founder of with different co -founders and

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that is called Angel Syndicate. And we're all

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about trying to create more groups of angels.

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So if I'm using the word angel investor and you

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have no idea what that means, they're individuals

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investing their own money. So these are people

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who might be exed founders. They might have joined

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a startup and it's scaled and grown and they've

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got a nice chunk of cash when that startup's

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exited. Or they might just be experienced professionals

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with something to bring more than just investment.

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And those investors often form what are called

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angel syndicates, which are just groups of investors

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who share a theme they want to invest on that

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might be based on the founders. So like investing

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in female founders, it might be based on the

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space like climate investments. And so our goal

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is to make it easier to do that. unfund side

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of running an angel syndicate. So making sure

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you're compliant, managing your deal flow, all

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of that fun stuff. And also make it easier for

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founders to get funded faster, which is a big

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goal for me in general. If you're going to go

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off to funding, how can we make that a better

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process for you? Okay. So it's, you were not

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kidding when you said you do put on a lot of

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hats. I mean, that's quite impressive. And there's

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a podcast just for fun because I needed a hobby.

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Okay. So first question that pops into my mind

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is, How do you manage all this? Because this

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is a lot of stuff happening. Yeah, good question.

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So have a wonderful EA is probably the most honest

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answer, which was a recent hire. So I joined

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the last startup, Angel Syndicate, at the end

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of last year. I think that was probably the straw

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that broke the camel's back to realizing I needed

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more help than I was. Painful and so I've got

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any a she's wonderful. She is a huge support

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to making sure she sends me the sweetest emails

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that just say nudge when I'm kind of leaving

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things on the back burner too long. She helps

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me with a ton of stuff. So that genuinely and

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I used to think it feels like a really, um, almost

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feels like a humble brag. Like, Oh, I have an

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executive assistant. Like it just, I actually

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really resist it for a long time. I think because

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it felt like. thinking too much of myself like

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it kind of felt like I was picking myself up

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to do it, which was a weird thing to think, but

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maybe resonates with some listeners. So if you

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feel like that, I feel you. And I started speaking

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to founders and a few founders who are really

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rated who also quite early in their journeys,

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you know, all three of the businesses are early

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and they're still very much in hustle phase and

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bootstrapping. And so we don't have huge money

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to spend on hires. But I was speaking to these

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other founders who'd made the leap and they were

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telling me. about what it had given them, like

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freeing up their time. And I had this, I guess,

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like mindset shift at the end of last year, which

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was A, realizing I was actually really burning

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out. And I think I did slightly burn out at the

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beginning of this year for a number of reasons.

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But I think making the mindset shift to, hey,

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I'm not just going to invest in the company,

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but I'm going to invest in myself and I'm going

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to back myself that if I bring on someone and

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EA is quite helpful because it's not a permanent

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hire. For me, it's like a runs as a virtual assistant

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so I can, you know, pay for a number of hours

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a month and I've got like a month's notice if

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it's all going really wrong and I need to get

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out of it. And so I saw it as kind of what I

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need to invest in myself and freeing up my time.

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And I back that if I do that, I can sell more.

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I can be more creative. I can do the hard stuff

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that my brain needs more time that I'm giving

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at the moment to think around. But that said

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as well, I'm not sure I've nailed it and I certainly

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feel like I'm dropping balls all the time and

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it's a work in progress. I'm just going to ask

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you about something related to that, which is

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what do you think is the common denominator in

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a successful founder? Like when it comes to mindset,

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like you meet a lot of people that are, you know,

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bound to be very successful and they're going

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to be very successful. So what do you think it's

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a common denominator in their, you know, ways

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of thinking? Because we were just talking about

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how relevant it was to you to actually get an

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executive assistant to help you manage your time

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better, right? And they help you manage all the

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many things you do. So what's that one thing

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you know for a fact that everyone needs to have

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if they want to be successful as a startup founder?

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So this is going to be a bit contradictory. But

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I think for me, it's a gross mindset. So the

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idea, and that comes in a few different ways.

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So one is the idea that if I don't know how to

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do something, I can probably teach myself. And

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I interviewed an incredible founder on the podcast

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recently, Simi Lindgren, who literally has built

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an AI platform. She didn't know how to code.

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She didn't know how to do AI. So she was like,

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well, I can just teach myself that. And that's

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an insane mindset to have, right? And I think

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I have it. to a lesser degree, but this idea

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of, okay, I don't know how to do that. That'll

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be fun to work out, or I'm not good at that yet.

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And I think I'm not expecting to become brilliant

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at everything, but I kind of have this idea that

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I can learn a lot along the way. And if I can't

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do something, it doesn't mean I won't ever be

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able to do it. And I think that's really important

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for founders because in the early days, you are

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going to have to wear so many hats, and those

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hats might not come naturally to you. They might

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not be what you enjoy, right? There's lots of

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things you have to do in the early days that

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are not fun or glamorous. And I think going through

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that process of working out how do you do, I

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don't know, VAT, how do you do all the stuff

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when you can't afford to outsource it is a really

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good learning to go through. And then you have

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to kind of transition to working out what that

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growth mindset should be applied to. So, Just

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because I can learn something doesn't mean I

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should, doesn't mean that's a good use of my

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time. And there comes a point where actually

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you're growing and selling enough that you have

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a bit of money to play with, maybe to bring someone

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in. And so it's then working out, okay, well,

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where should I direct that in order to relieve

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myself to grow into the next thing? So just because

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I can grow in everything doesn't mean I should,

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I think is a big part of it. Wondering something

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else, obviously you have three businesses all

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running at the same time. How do you, how do

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you say no to things? Right? When do you say

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no to things? Like, what is that thing that you

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realize, actually, it's not just a time constraint

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is actually I need to do to say no to these type

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of things, because they'll take too much of my

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energy, or it's not, you know, it's not the right

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direction for me. So how do you manage all that?

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I feel like the better question is, do I say

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no to things? And the answer is no, just to be

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really matter about it. No, I'm joking. So I

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do say no to things. I have a kind of framework

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that I built with a coach that I use sometimes

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and should use all the time, but use sometimes.

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And it's a kind of waiting of an opportunity

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needs to deliver one of a few things. I've got

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my emojis on for anyone watching the video. It's

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going to do some fun reactions as we go. I had

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no idea we can do emojis here. Oh, let's not

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get started on that. If anyone hasn't downloaded

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the iOS reactions, they're very fun. Have a watch.

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But I think the things that are really important

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are, for me at least, it has to fit in a number

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of categories. One, I'm doing this for the impact.

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So if we raise, it's not making me a personal

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salary. It is really about the impact we're delivering.

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Down the line, I hope to take a personal salary

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from it because I want it to be sustainable.

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And I'm quite motivated by impacts of if I, and

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I often work for accelerators where they're not

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paying incredibly well, but I love the mission

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that they're on. I share the mission. So the

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impact thing is a big reason. I will say yes

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or no, if it aligns with what I'm trying to achieve

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in the ecosystem, which is making it easier for

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anyone to access, particularly those who've historically

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been blocked from the ecosystem, whether that's

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through funding, whether that's through being

00:12:01.590 --> 00:12:03.190
made to feel like they don't deserve to be in

00:12:03.190 --> 00:12:05.070
the room because no one else looks like them

00:12:05.070 --> 00:12:07.169
or has the same background or the same accent.

00:12:07.610 --> 00:12:11.649
So if it aligns with my personal mission of what

00:12:11.649 --> 00:12:13.830
I want to achieve, I'll do it. It's pretty straightforward.

00:12:14.809 --> 00:12:19.730
If it makes enough money to pay for me to keep

00:12:19.730 --> 00:12:22.549
doing what I'm doing. So I'm, you know, bootstrapping

00:12:22.549 --> 00:12:26.269
three businesses. I need to keep paying my mortgage.

00:12:27.110 --> 00:12:29.269
That is a pressure, right? And I hadn't had a

00:12:29.269 --> 00:12:31.250
big personal exit before this. That means I'm

00:12:31.250 --> 00:12:33.730
sitting on a stack of money that I've got huge

00:12:33.730 --> 00:12:37.179
savings to burn. I'm sure some people can relate

00:12:37.179 --> 00:12:40.179
to this. I guess the reason I always put that

00:12:40.179 --> 00:12:42.620
second is it can't conflict with values, right?

00:12:42.840 --> 00:12:45.720
I'm not going to go and take a huge amount of

00:12:45.720 --> 00:12:48.460
money to work with an accelerator that is working

00:12:48.460 --> 00:12:50.279
against my principles or a corporate that's against

00:12:50.279 --> 00:12:53.259
my principles. So I guess that's number two is

00:12:53.259 --> 00:12:57.919
does it just makes sense? Nice check. Three is,

00:12:58.179 --> 00:13:00.379
am I going to really enjoy it? And that might

00:13:00.379 --> 00:13:02.419
come in a number of ways. Like, I just really

00:13:02.419 --> 00:13:04.159
enjoy working with these people. They're amazing.

00:13:04.179 --> 00:13:06.000
I want to spend more time with them. I feel like

00:13:06.000 --> 00:13:08.580
I'm learning from them is a massive one for me.

00:13:09.360 --> 00:13:11.820
And do I feel like I'm learning something I want

00:13:11.820 --> 00:13:14.840
to learn because I really get energized by getting

00:13:14.840 --> 00:13:18.759
better at that skill. So for me, for instance,

00:13:18.820 --> 00:13:21.580
the podcast, not my first guess, that delivers

00:13:21.580 --> 00:13:24.960
a few things. It doesn't deliver money. If you're

00:13:24.960 --> 00:13:26.419
starting a podcast because you want to make money.

00:13:26.460 --> 00:13:33.480
I wouldn't, but for me, it allows me to be around

00:13:33.480 --> 00:13:36.000
founders who inspire me and who I learn from

00:13:36.000 --> 00:13:37.840
and who I think make me better at every other

00:13:37.840 --> 00:13:39.980
job I do. I think they make me better at giving

00:13:39.980 --> 00:13:42.600
advice. And if we raise, I think they open up

00:13:42.600 --> 00:13:44.580
a network who will come and support our, if we

00:13:44.580 --> 00:13:48.740
raise founders, they deliver a ton of examples

00:13:48.740 --> 00:13:51.600
for when I'm teaching this and guess works. And

00:13:51.600 --> 00:13:55.210
I'm, I really enjoy. The art of interviewing

00:13:55.210 --> 00:13:57.529
and it's something I want to get better at so

00:13:57.529 --> 00:13:59.610
that kind of ticks all of those boxes and every

00:13:59.610 --> 00:14:02.230
so often Podcasts cost quite a lot of money to

00:14:02.230 --> 00:14:04.210
run every so often. I'm like should I just cut

00:14:04.210 --> 00:14:06.909
this? I'm having to sell way more to pay for

00:14:06.909 --> 00:14:09.710
it But I keep going back to know because it ticks

00:14:09.710 --> 00:14:11.990
those boxes So I kind of try and have these criteria

00:14:11.990 --> 00:14:14.549
and it needs to hit at least one of them very

00:14:14.549 --> 00:14:16.970
strongly and ideally it needs to hit two For

00:14:16.970 --> 00:14:20.889
me to say yes to it So and the people thing comes

00:14:20.889 --> 00:14:24.460
in big time for me So Angel Syndicate, I joined

00:14:24.460 --> 00:14:28.379
A, because it's mission aligned, but B, I really

00:14:28.379 --> 00:14:31.720
rate the people I'm co -founding with and I love

00:14:31.720 --> 00:14:33.580
learning from them and I feel like I come off

00:14:33.580 --> 00:14:36.240
every call with a better understanding of parts

00:14:36.240 --> 00:14:39.100
of the ecosystem that I don't have the same background

00:14:39.100 --> 00:14:42.039
or experience in. And how did you get started

00:14:42.039 --> 00:14:43.980
in all this? Because you didn't just wake up

00:14:43.980 --> 00:14:46.679
one day and launch three businesses. So how did

00:14:46.679 --> 00:14:50.659
that happen? What was the journey like? So the

00:14:50.659 --> 00:14:55.690
very short slightly silly version is I kicked

00:14:55.690 --> 00:14:58.590
a man out of a bar and he ended up hiring me

00:14:58.590 --> 00:15:03.190
onto his startup. And I ended up working in startups

00:15:03.190 --> 00:15:07.549
ever since. So I was at uni, I'm actually wearing

00:15:07.549 --> 00:15:16.250
my college bar jumper today. But I was a volunteered,

00:15:17.129 --> 00:15:18.549
actually didn't just volunteer, I literally,

00:15:18.690 --> 00:15:21.740
it was like an elected position. I ran. to be

00:15:21.740 --> 00:15:26.340
bar manager of this college. Hilariously, you

00:15:26.340 --> 00:15:28.480
had to do these things called hustings. We had

00:15:28.480 --> 00:15:30.120
to kind of stand up and defend why you were going

00:15:30.120 --> 00:15:33.419
to be the best bar manager. And hilariously,

00:15:33.460 --> 00:15:35.960
I actually had appendicitis at the time. And

00:15:35.960 --> 00:15:38.559
I was running with my wonderful housemate. It's

00:15:38.559 --> 00:15:41.059
quite funny. He was brilliant. He was our treasurer.

00:15:42.779 --> 00:15:45.779
And he kind of got up and said, Hattie couldn't

00:15:45.779 --> 00:15:49.019
be here today. She's at home. And one of my friends

00:15:49.019 --> 00:15:51.340
very graciously stood up and went, Well, maybe

00:15:51.340 --> 00:15:53.600
tell them why she's at home. She's not just not

00:15:53.600 --> 00:15:57.279
turning up. Um, so, but anyway, luckily he then

00:15:57.279 --> 00:15:59.179
did explain, I really wanted to be that, but

00:15:59.179 --> 00:16:01.639
was lying in bed, unable to move without doubling

00:16:01.639 --> 00:16:04.960
up in pain. And so anyway, we got into the bar

00:16:04.960 --> 00:16:08.240
and one day we were running stock take on a Sunday,

00:16:08.580 --> 00:16:12.779
a guy walks in. I've now had two people say I

00:16:12.779 --> 00:16:14.600
was quite grumpy. I used to say I thought I was

00:16:14.600 --> 00:16:17.340
very friendly, but now both my bar treasurer

00:16:17.340 --> 00:16:19.759
and the man who walked in said I was very grumpy

00:16:19.759 --> 00:16:22.419
and unreceptive. Mainly because I wanted to go

00:16:22.419 --> 00:16:24.320
home. It was a Sunday. I didn't want to be there.

00:16:25.379 --> 00:16:27.440
But he was running this startup. They were doing

00:16:27.440 --> 00:16:29.700
mobile gifting. So let's say I'm running late

00:16:29.700 --> 00:16:31.700
for your birthday party. I can send you a pint

00:16:31.700 --> 00:16:34.940
and you can redeem it at the bar. And they wanted

00:16:34.940 --> 00:16:38.210
us to be a venue. Really quickly, the unit economics

00:16:38.210 --> 00:16:40.250
didn't work. Like they were charging five quid

00:16:40.250 --> 00:16:44.070
a pint. We were like getting massive resistance

00:16:44.070 --> 00:16:46.049
at the idea of raising prices from one pound

00:16:46.049 --> 00:16:48.789
20 for a pint. That was like, I think I'd have

00:16:48.789 --> 00:16:51.830
been like, people would have come for me. Um,

00:16:52.070 --> 00:16:55.070
and so it didn't work. We've kind of said, sorry,

00:16:55.289 --> 00:16:57.429
but recommended some other venues. And he gave

00:16:57.429 --> 00:17:00.210
us this little card that had this like free pint

00:17:00.210 --> 00:17:03.879
on it, which is very kind of him. But we obviously

00:17:03.879 --> 00:17:05.180
went to a venue so it was a free pint for another

00:17:05.180 --> 00:17:08.240
bar, but still very thoughtful. And I went away

00:17:08.240 --> 00:17:10.559
and later in the week, I was doing a kind of

00:17:10.559 --> 00:17:12.440
supervision. So I'd come back and like check

00:17:12.440 --> 00:17:14.920
everything was going okay. And I think I was

00:17:14.920 --> 00:17:17.519
like lifting down like a box of like very heavy

00:17:17.519 --> 00:17:19.640
vodka. And I like looked into the bar and saw

00:17:19.640 --> 00:17:23.640
him at the bar. And I was like, oh, that's nice.

00:17:23.660 --> 00:17:25.880
He's there. And then I realized he was handing

00:17:25.880 --> 00:17:29.299
out these vouchers. So I like put down this very

00:17:29.299 --> 00:17:31.940
heavy box very quickly. and like grabbed the

00:17:31.940 --> 00:17:34.720
next guy who came past me out of the bar and

00:17:34.720 --> 00:17:38.259
was like, Hey, what's that? Show it to me. And

00:17:38.259 --> 00:17:40.779
he showed it to me. And it was this free pint.

00:17:41.180 --> 00:17:44.880
And I was like really like frustrated me because

00:17:44.880 --> 00:17:48.720
we were like struggling. Like the bar was like

00:17:48.720 --> 00:17:50.460
people were drinking less at uni at that time,

00:17:50.480 --> 00:17:52.259
which was great for their grades, but not great

00:17:52.259 --> 00:17:56.039
for us. And we were like the, they hadn't inflated

00:17:56.039 --> 00:17:58.660
prices in like six years. I mean, I think we

00:17:58.660 --> 00:18:01.130
were the last year they didn't inflate it. And

00:18:01.130 --> 00:18:03.049
so I was like, we can't afford for you to be

00:18:03.049 --> 00:18:05.509
giving away their students. Like if they get

00:18:05.509 --> 00:18:06.690
a free pint, they'll drink it somewhere else.

00:18:06.730 --> 00:18:09.009
And like, we actually need that pint. Every pint

00:18:09.009 --> 00:18:15.109
counts. And so I kind of asked him to leave and

00:18:15.109 --> 00:18:18.069
said, look, you can do that. I can't stop you

00:18:18.069 --> 00:18:19.509
doing this anywhere else in the college. You

00:18:19.509 --> 00:18:20.970
can literally do it outside the bar. I can't

00:18:20.970 --> 00:18:22.750
stop you, but like, can you at least have the

00:18:22.750 --> 00:18:25.509
respect not to do it while sat at my bar? Like

00:18:25.509 --> 00:18:29.849
that's just rude. And he. had my email from the

00:18:29.849 --> 00:18:34.029
first encounter, sent me a very apologetic email

00:18:34.029 --> 00:18:36.569
saying he didn't really realize that was going

00:18:36.569 --> 00:18:38.490
to be an issue in his time in the bar, which

00:18:38.490 --> 00:18:41.549
I could believe, like they just had so much custom

00:18:41.549 --> 00:18:45.190
that he just didn't think it was a problem. And

00:18:45.190 --> 00:18:47.230
could he make it up to me? Why didn't we run

00:18:47.230 --> 00:18:49.410
an event where he would pay for all of the drinks

00:18:49.410 --> 00:18:51.490
for the evening if people downloaded the app?

00:18:51.569 --> 00:18:53.750
So the idea was like, I'll give out the free

00:18:53.750 --> 00:18:57.930
drinks, but like they're at your bar. And he

00:18:57.930 --> 00:19:02.329
came and ran it. We, I feel like I'm kind of

00:19:02.329 --> 00:19:03.549
admitting that this should have been someone

00:19:03.549 --> 00:19:05.529
else's job, but we had a couple of social media

00:19:05.529 --> 00:19:08.009
pages that someone else had set up. I hadn't

00:19:08.009 --> 00:19:10.589
set them up. And I had my laptop behind the bar

00:19:10.589 --> 00:19:13.369
and I was like, just throughout the evening writing

00:19:13.369 --> 00:19:16.170
like, hey, come to the bar, free drinks. Like

00:19:16.170 --> 00:19:18.150
the most basic social media you've ever seen.

00:19:19.289 --> 00:19:21.230
And I was marketing to students, it's not a hard

00:19:21.230 --> 00:19:27.009
sell, free drinks. And the founder. And his co

00:19:27.009 --> 00:19:28.970
-founder with that and they were like, Oh, we've

00:19:28.970 --> 00:19:30.650
just fired our social media team. Do you want

00:19:30.650 --> 00:19:33.390
the job? They were a few pints in at this point.

00:19:34.549 --> 00:19:37.250
And I was like a really poor student. And I think

00:19:37.250 --> 00:19:38.690
like, I still remember they were like, Oh, we

00:19:38.690 --> 00:19:40.450
were paying like 600 pounds a month. And I was

00:19:40.450 --> 00:19:43.230
like, Oh my God, that's so much money. They never

00:19:43.230 --> 00:19:45.970
paid me that much, but I ended up like hounding

00:19:45.970 --> 00:19:49.009
them for a month after this event. I still remember

00:19:49.009 --> 00:19:51.849
them kind of like walking out the bar arm in

00:19:51.849 --> 00:19:53.930
arm. And I was like, so about that job, you know,

00:19:54.009 --> 00:19:57.619
calling after them. And I just hounded them for

00:19:57.619 --> 00:20:00.960
like a month straight being like, so how's that

00:20:00.960 --> 00:20:05.819
job looking? So we love that job. So how's the

00:20:05.819 --> 00:20:10.900
socials? And I still remember very vividly where

00:20:10.900 --> 00:20:15.039
I was on Oxford High Street when they like emailed

00:20:15.039 --> 00:20:17.200
and I was like, and they were like, yeah, okay,

00:20:17.200 --> 00:20:20.140
let's do it. It paid me 80 pounds a week, which

00:20:20.140 --> 00:20:23.140
was, you know, still as a student, amazing. And

00:20:23.829 --> 00:20:26.250
I remember being like, oh, I don't really know

00:20:26.250 --> 00:20:29.269
what Twitter is and Instagram is this kind of

00:20:29.269 --> 00:20:31.269
new thing, like maybe I should learn that. And

00:20:31.269 --> 00:20:36.170
what have I got myself in for? And it was really

00:20:36.170 --> 00:20:40.990
fun. I learned a load. I gave out a lot of free

00:20:40.990 --> 00:20:44.329
brownies, free cocktails to friends. I was quite

00:20:44.329 --> 00:20:46.750
an epitistic social media manager. Whenever I

00:20:46.750 --> 00:20:48.470
needed likes on a post, I'd kind of go around

00:20:48.470 --> 00:20:50.230
my housemates being like, who wants a free brownie

00:20:50.230 --> 00:20:54.309
if you like my post? But did kind of well enough

00:20:54.309 --> 00:20:58.430
that while the company failed, the investors

00:20:58.430 --> 00:21:00.589
and the founder really liked what I'd done. And

00:21:00.589 --> 00:21:03.210
so they kind of shipped me around their friends

00:21:03.210 --> 00:21:06.569
and their investments and said, hey, go and help

00:21:06.569 --> 00:21:09.009
them. And so I kind of started working with different

00:21:09.009 --> 00:21:10.750
startups and it was always just like the founders

00:21:10.750 --> 00:21:14.309
and me. And so I got this like insane access

00:21:14.309 --> 00:21:17.569
to learn from them. And also the amount of autonomy

00:21:17.569 --> 00:21:19.849
to kind of have an idea and test it with real

00:21:19.849 --> 00:21:22.829
customers that afternoon. I was like 19, I was

00:21:22.829 --> 00:21:26.210
so addictive. And I think that that is the thing

00:21:26.210 --> 00:21:28.230
that got me totally hooked on the startup world.

00:21:29.230 --> 00:21:32.470
And when I eventually left uni at that point,

00:21:33.089 --> 00:21:35.089
I'd worked with I think five different startups,

00:21:35.630 --> 00:21:40.950
everything from B2B, SAS, to kind of B2B2C. And

00:21:40.950 --> 00:21:42.849
one of the last companies I worked with was for

00:21:42.849 --> 00:21:46.130
that original founder. He'd gone and joined an

00:21:46.130 --> 00:21:48.430
entrepreneurship education company. So they were

00:21:48.599 --> 00:21:50.599
They wrote the book called The Mum Test, which

00:21:50.599 --> 00:21:53.799
is still one of the most favorite books of most

00:21:53.799 --> 00:21:56.220
founders I interview, and one of my favorite

00:21:56.220 --> 00:22:00.019
things still to this day to teach. And they were

00:22:00.019 --> 00:22:02.839
teaching startup skills in like ecosystems like

00:22:02.839 --> 00:22:07.420
Estonia, in universities. And so I kind of worked

00:22:07.420 --> 00:22:10.339
for them for a while, creating kind of content,

00:22:10.500 --> 00:22:13.680
doing all sorts. And then I kind of had this

00:22:13.680 --> 00:22:17.259
idea for a startup, which was terrible. The idea

00:22:17.259 --> 00:22:20.789
was so bad. I got the bug, but I had this like

00:22:20.789 --> 00:22:23.349
terrible idea, which was like, I was going to

00:22:23.349 --> 00:22:28.890
charge charities to advertise for what they really

00:22:28.890 --> 00:22:31.910
wanted from volunteers who would be like young

00:22:31.910 --> 00:22:35.250
people who like me had time, but nothing to give

00:22:35.250 --> 00:22:38.869
in terms of like money. And yeah, it's kind of,

00:22:38.869 --> 00:22:41.150
it's actually a terrible idea in terms of monetization,

00:22:41.630 --> 00:22:46.509
loads of flaws. But so I had this idea. And I

00:22:47.149 --> 00:22:50.589
I actually went back to this founder who I'd

00:22:50.589 --> 00:22:52.589
kicked out the bar. We're still friends to this

00:22:52.589 --> 00:22:57.069
day. I've worked in four startups with him. Is

00:22:57.069 --> 00:23:02.650
that true? Yeah, four. I said, I feel like I've

00:23:02.650 --> 00:23:04.150
learned a ton from you. I feel like I've learned

00:23:04.150 --> 00:23:07.349
a ton from the startups I worked in, but I also

00:23:07.349 --> 00:23:08.789
feel like there's a ton of mistakes I'm going

00:23:08.789 --> 00:23:11.789
to make if I just go and do this. You teach it.

00:23:12.130 --> 00:23:15.140
I'm broke. Can I come on a course and I'll write

00:23:15.140 --> 00:23:17.500
some content for you or do something for you

00:23:17.500 --> 00:23:22.299
on marketing in risk, you know, as a favor. And

00:23:22.299 --> 00:23:28.000
he agreed on the proviso that I helped a bit

00:23:28.000 --> 00:23:31.599
at the workshop that I let him buy me lunch and

00:23:31.599 --> 00:23:33.960
that he could pitch me a job. And I was like,

00:23:33.960 --> 00:23:35.720
well, I'm really happy to press record on a camcorder.

00:23:35.960 --> 00:23:40.420
I love lunch and I like jobs. And the job, the

00:23:40.420 --> 00:23:43.700
job he pitched me the standing Joke is I've had

00:23:43.700 --> 00:23:46.500
to set up guess works because the job he pitched

00:23:46.500 --> 00:23:49.099
me was basically guess works. Um, so teaching,

00:23:49.099 --> 00:23:53.339
um, or like educating students at universities

00:23:53.339 --> 00:23:57.599
on entrepreneurship and ecosystems. And I remember

00:23:57.599 --> 00:23:59.759
the lunch. He was like, you're clearly so motivated

00:23:59.759 --> 00:24:01.500
by impact. I think you're really going to enjoy

00:24:01.500 --> 00:24:04.180
that. You're going to get so much from it. And

00:24:04.180 --> 00:24:06.259
we also do stuff with corporates. I didn't think

00:24:06.259 --> 00:24:07.740
you're going to be that excited by that. And

00:24:07.740 --> 00:24:10.740
I was like, yeah, no, like it's cool, but. I'm

00:24:10.740 --> 00:24:12.359
not sure it's going to fulfill the impact side.

00:24:13.319 --> 00:24:15.319
Obviously, I spent the next six years in corporate

00:24:15.319 --> 00:24:18.140
innovation, so I joined the company. Never worked

00:24:18.140 --> 00:24:22.839
for the university while I was there, but I really

00:24:22.839 --> 00:24:24.859
enjoyed it from an intellectual perspective.

00:24:25.160 --> 00:24:28.220
I learned a ton. I got to be very industry agnostic,

00:24:28.259 --> 00:24:31.900
so I saw how startups worked in totally different

00:24:31.900 --> 00:24:40.730
sectors, from banking to mining. Learned a lot

00:24:40.730 --> 00:24:46.869
through to kind of consumer goods. And it was

00:24:46.869 --> 00:24:49.650
intellectually amazing. The company was incredible

00:24:49.650 --> 00:24:52.089
at investing in me. So I think after a couple

00:24:52.089 --> 00:24:54.730
of years, I had been running these accelerator

00:24:54.730 --> 00:24:58.750
programs for startups. And again, all this training

00:24:58.750 --> 00:25:00.490
had been happening and I've been sitting avidly

00:25:00.490 --> 00:25:03.750
in every session. And that was just a part of

00:25:03.750 --> 00:25:05.890
me that And actually it wasn't just a part of

00:25:05.890 --> 00:25:09.349
me. One of our startups, because I would spend

00:25:09.349 --> 00:25:11.250
my time running programs, I'd spend so much of

00:25:11.250 --> 00:25:13.430
my time with them. And so they'd come out of

00:25:13.430 --> 00:25:14.849
these sessions and they'd start applying the

00:25:14.849 --> 00:25:17.230
skills and they'd run it past me and I'd end

00:25:17.230 --> 00:25:21.170
up kind of quietly coaching them, which I wasn't

00:25:21.170 --> 00:25:24.890
really supposed to be doing. And one of them

00:25:24.890 --> 00:25:26.490
kind of turned around to me one day and he was

00:25:26.490 --> 00:25:28.809
like, why are you doing this program management

00:25:28.809 --> 00:25:31.470
thing? You shouldn't be doing it. It's not what

00:25:31.470 --> 00:25:34.240
you want to do. You should be doing, why aren't

00:25:34.240 --> 00:25:35.440
you running the workshops? You should be running

00:25:35.440 --> 00:25:41.339
the workshops. And so I pitched to that original

00:25:41.339 --> 00:25:47.680
fund. I said, I have three hypotheses. Hypothesis

00:25:47.680 --> 00:25:52.119
number one is that if you invest in me as a workshop

00:25:52.119 --> 00:25:55.480
facilitator, I can deliver huge value to this

00:25:55.480 --> 00:25:58.140
company. I think I'll be able to be a really

00:25:58.140 --> 00:25:59.940
good, like low cost way of delivering workshops.

00:25:59.940 --> 00:26:01.980
But I also think. the clients will be really

00:26:01.980 --> 00:26:04.220
happy. So like hypothesis number two is, I think

00:26:04.220 --> 00:26:07.319
I'll be good at it. And hypothesis number three

00:26:07.319 --> 00:26:11.559
is, I think I will love it. I think I'll get

00:26:11.559 --> 00:26:14.039
loads of energy from it. And those are hypotheses.

00:26:14.160 --> 00:26:16.119
I framed those hypotheses, right? We taught people

00:26:16.119 --> 00:26:17.619
to think in assumptions. I was like, could be

00:26:17.619 --> 00:26:19.220
wrong, could hate this. You could spend loads

00:26:19.220 --> 00:26:21.119
of money training me and I'm rubbish or I don't

00:26:21.119 --> 00:26:24.700
enjoy it and I want to change my roles. But luckily

00:26:24.700 --> 00:26:27.440
I didn't and they did invest a huge amount in

00:26:27.440 --> 00:26:31.480
training me. I had One of the most incredible

00:26:31.480 --> 00:26:33.960
coaches, he was actually my first ever podcast

00:26:33.960 --> 00:26:37.099
guest, a guy called Devin Hunt, who'd been through

00:26:37.099 --> 00:26:40.579
Y Combinator with kind of the PayPal, not PayPal,

00:26:41.359 --> 00:26:47.059
sorry, the Dropbox cohort. And really, yeah,

00:26:47.059 --> 00:26:48.819
just remarkable. I learned so much from him.

00:26:48.839 --> 00:26:50.880
They invested in pitch training for me, all sorts.

00:26:51.619 --> 00:26:53.980
Yeah. So that was my way into training. And then

00:26:53.980 --> 00:26:56.519
I became kind of head of training, started designing

00:26:56.519 --> 00:26:58.519
accelerator programs. So they invested and backed

00:26:58.519 --> 00:27:03.769
me. ridiculous amount and at an age where I mean

00:27:03.769 --> 00:27:05.369
I definitely felt like for a long time I kind

00:27:05.369 --> 00:27:07.470
of had to pretend to clients I was a lot older

00:27:07.470 --> 00:27:10.210
than I was. There was one accelerator in particular

00:27:10.210 --> 00:27:12.670
they all became obsessed with how old I was and

00:27:12.670 --> 00:27:15.150
they would like try and guess and try and catch

00:27:15.150 --> 00:27:17.950
me out and I'm just like not... Were you a bit

00:27:17.950 --> 00:27:21.890
younger at the time? Yeah I was um I mean I don't

00:27:21.890 --> 00:27:23.769
know how old they were guessing like in their

00:27:23.769 --> 00:27:27.180
30s and I was like I'm... I'm definitely like

00:27:27.180 --> 00:27:32.059
25, thanks. And they were like, but you look

00:27:32.059 --> 00:27:33.480
super young, but what you're doing means you

00:27:33.480 --> 00:27:36.059
must be in your 30s. And I was like, okay, I'm

00:27:36.059 --> 00:27:37.920
glad you didn't say I look old because no one

00:27:37.920 --> 00:27:41.079
wants to be looking in their 30s at 25. Exactly.

00:27:42.099 --> 00:27:47.259
But yeah, and I, anyway, I loved it. I really,

00:27:47.259 --> 00:27:49.460
really enjoyed it. I did it for quite a long

00:27:49.460 --> 00:27:53.619
time. I then kind of decided what we were doing

00:27:53.619 --> 00:27:57.279
needed to be made digital, so I kind of pitched.

00:27:57.480 --> 00:28:00.940
I wanted to do a digital learning product to

00:28:00.940 --> 00:28:02.460
take everything we were running in person and

00:28:02.460 --> 00:28:06.460
make it scalable. So that was really fun. I sold

00:28:06.460 --> 00:28:10.640
it to a client who that sale paid for the development

00:28:10.640 --> 00:28:13.740
of the first version. I got to go and kind of

00:28:13.740 --> 00:28:16.559
do it and it was great fun. I was suddenly writing

00:28:16.559 --> 00:28:20.119
scripts and directing and recording the stuff

00:28:20.119 --> 00:28:24.559
and creating these whole courses and it was I

00:28:24.559 --> 00:28:28.440
really enjoyed it. But I kind of got offered

00:28:28.440 --> 00:28:31.220
the chance to stay and run that as a business

00:28:31.220 --> 00:28:34.900
unit. And I thought I was going to take it. I

00:28:34.900 --> 00:28:39.099
really did. I was kind of told you on the path

00:28:39.099 --> 00:28:41.740
to partner, you're an associate partner will

00:28:41.740 --> 00:28:44.759
kind of build you up there. But increasingly,

00:28:44.759 --> 00:28:50.279
I think I realized the bits that I'd have to

00:28:50.279 --> 00:28:54.210
give up to become that role. I didn't want to

00:28:54.210 --> 00:28:57.650
give up because I love working directly with

00:28:57.650 --> 00:29:01.430
founders and startups. And increasingly, if I

00:29:01.430 --> 00:29:02.910
was like trying to take this more senior role

00:29:02.910 --> 00:29:05.809
in that it made sense for me to step further

00:29:05.809 --> 00:29:08.190
and further back and run teams and be much less

00:29:08.190 --> 00:29:11.150
connected with it. And that was the right strategy

00:29:11.150 --> 00:29:13.710
for the company, but it wasn't right for me personally.

00:29:13.869 --> 00:29:18.950
And so I ended up leaving. but to join a spin

00:29:18.950 --> 00:29:21.450
out of the company that started a venture studio.

00:29:21.970 --> 00:29:24.430
So we would, my role in that company was to kind

00:29:24.430 --> 00:29:27.430
of come up with new ideas, test them at an early

00:29:27.430 --> 00:29:30.430
stage. Do I think this is investable? Can I make

00:29:30.430 --> 00:29:33.069
an investment case for it that passes? We had

00:29:33.069 --> 00:29:35.410
our own investment committee and then we would

00:29:35.410 --> 00:29:37.829
partner with a corporate and they would invest

00:29:37.829 --> 00:29:40.369
as well and they would lend not just money, but

00:29:40.369 --> 00:29:43.509
kind of unfair advantages to the ventures. And

00:29:43.509 --> 00:29:45.250
so that was really fun, like intellectually.

00:29:47.120 --> 00:29:50.980
Crazy, I mean like kind of mad concept that every

00:29:50.980 --> 00:29:53.200
eight weeks you go into a new industry and you

00:29:53.200 --> 00:29:54.799
try and come up with a billion dollar idea within

00:29:54.799 --> 00:30:01.420
it, which is really fun, quite high stress. And

00:30:01.420 --> 00:30:05.000
so I ended up, and also like the ideas you then

00:30:05.000 --> 00:30:08.119
had to hand them over. And we had this concept

00:30:08.119 --> 00:30:12.759
that we would only put a founder onto the idea

00:30:12.759 --> 00:30:15.039
who'd raise the equivalent of series A funding.

00:30:15.599 --> 00:30:17.380
And that hadn't been my path. And so I was like,

00:30:17.380 --> 00:30:19.259
well, I can't really be a founder of one of these

00:30:19.259 --> 00:30:22.759
ventures in the model that we've sold to our

00:30:22.759 --> 00:30:25.759
investors and to corporates. So I think I need

00:30:25.759 --> 00:30:30.279
to leave. And so I left because I just wanted

00:30:30.279 --> 00:30:33.980
the space to kind of spend more time on things,

00:30:34.099 --> 00:30:36.500
come up with my own ideas. And like, if it was

00:30:36.500 --> 00:30:38.660
something that I felt like I loved and was super

00:30:38.660 --> 00:30:40.779
passionate about, I didn't have to hand over

00:30:40.779 --> 00:30:43.880
necessarily. So that took me to the three companies.

00:30:43.900 --> 00:30:47.420
That's how I got to Guessworks. In this journey

00:30:47.420 --> 00:30:50.420
that you've been on, what was the worst that

00:30:50.420 --> 00:30:52.619
you had? The day you said, you know what, screw

00:30:52.619 --> 00:30:55.000
this, I'm going to go and work for McDonald's.

00:30:55.079 --> 00:30:56.700
Not that there's anything wrong working for McDonald's,

00:30:56.740 --> 00:30:59.400
but I'm going to get a proper job in a very nice

00:30:59.400 --> 00:31:01.480
civil company. I work from nine to five. I don't

00:31:01.480 --> 00:31:03.759
need to worry about anything else. And how did

00:31:03.759 --> 00:31:06.180
you get back from that moment? Like last Friday?

00:31:08.440 --> 00:31:10.819
Like the truth is I kind of feel like I have

00:31:10.819 --> 00:31:13.440
loads of those moments. Um, and they never last

00:31:13.440 --> 00:31:15.480
long and they're never as deep as I'm not going

00:31:15.480 --> 00:31:18.000
to do this, but there are real, there are real

00:31:18.000 --> 00:31:20.519
points when I really like, I worry that I've

00:31:20.519 --> 00:31:23.099
messed it all up or, and like often it's things

00:31:23.099 --> 00:31:26.660
like. You know, we were talking before this about

00:31:26.660 --> 00:31:30.180
like how quickly podcast costs add up and this

00:31:30.180 --> 00:31:32.640
year we're like really investing in it and it's

00:31:32.640 --> 00:31:35.140
not a money generating thing for us. I'd like

00:31:35.140 --> 00:31:36.519
it at some point to wash their face, but it's

00:31:36.519 --> 00:31:39.849
not. And so. This year we've just taken on a

00:31:39.849 --> 00:31:43.589
load of extra overhead basically and I'm also

00:31:43.589 --> 00:31:47.289
trying to transition guess works from being me

00:31:47.289 --> 00:31:52.509
running 99 % of the workshops to I run the ones

00:31:52.509 --> 00:31:54.230
I want to run because I will always want to run

00:31:54.230 --> 00:31:56.910
some workshops as we learned from my previous

00:31:56.910 --> 00:32:00.720
quitting. Where I don't want to run a workshop

00:32:00.720 --> 00:32:02.700
or I don't have capacity like how do we grow

00:32:02.700 --> 00:32:05.579
and I'm not the blocker So we're increasingly

00:32:05.579 --> 00:32:07.339
bringing in these incredible entrepreneurs I

00:32:07.339 --> 00:32:08.960
mentioned to come and run the sessions but that

00:32:08.960 --> 00:32:10.660
suddenly means like our margins take and you

00:32:10.660 --> 00:32:13.819
know if I'm running the session like It's anything

00:32:13.819 --> 00:32:16.099
that's profits profit and suddenly we're bringing

00:32:16.099 --> 00:32:19.980
in these trainers. So I've got to triple sales

00:32:19.980 --> 00:32:23.519
this year in order to be more profitable than

00:32:23.519 --> 00:32:26.059
last year because we've got more overheads and

00:32:26.059 --> 00:32:28.140
more and like our margins have taken hit because

00:32:28.140 --> 00:32:30.079
the business models evolved and that's really

00:32:30.079 --> 00:32:32.660
exciting but it's really scary and that point

00:32:32.660 --> 00:32:37.420
of you know me getting an EA and me getting this

00:32:37.420 --> 00:32:39.980
other support and that feeling like I've got

00:32:39.980 --> 00:32:42.579
to back myself there is this part of me that's

00:32:42.579 --> 00:32:47.039
like what if I'm there's still the sense and

00:32:47.039 --> 00:32:49.180
I'd like teach founders to get through this but

00:32:49.180 --> 00:32:51.099
I still hit it and I didn't stay in it for very

00:32:51.099 --> 00:32:55.119
long. I still hit it of what if I invest all

00:32:55.119 --> 00:32:56.740
this and I still fail. What do you do in those

00:32:56.740 --> 00:32:58.779
moments? Like who do you go and ask for help?

00:33:02.339 --> 00:33:05.920
So I'm really lucky in the sense that I had like

00:33:05.920 --> 00:33:07.319
one of those moments literally I wasn't joking

00:33:07.319 --> 00:33:08.759
about last Friday, I had one of those moments

00:33:08.759 --> 00:33:11.900
and I have a few different people who help in

00:33:11.900 --> 00:33:15.079
very different ways. So I was having one of those

00:33:15.079 --> 00:33:17.200
moments over the weekend, my boyfriend walked

00:33:17.200 --> 00:33:19.480
in. looked at my face and was like, what's up?

00:33:19.579 --> 00:33:23.579
You look anxious. And we talked it through and

00:33:23.579 --> 00:33:27.240
he was brilliant. I mean, his immediate response

00:33:27.240 --> 00:33:30.319
was like, I'm not worried. Why are you worried

00:33:30.319 --> 00:33:32.640
about that? Like, you're going to, like, abscess

00:33:32.640 --> 00:33:34.220
that? Like, there's no way. That's not worrying,

00:33:34.519 --> 00:33:36.140
but not in a dismissive way. And you're like,

00:33:36.140 --> 00:33:40.119
you've got this way. So I have this cheerleader

00:33:40.119 --> 00:33:43.319
and this wonderful person who looks after me

00:33:43.319 --> 00:33:46.559
and checks in and does a load of the emotional.

00:33:46.759 --> 00:33:51.559
support that I really need. I also have incredible

00:33:51.559 --> 00:33:55.279
co -founders on two of the three businesses and

00:33:55.279 --> 00:33:57.779
they don't just like help on the two business,

00:33:57.819 --> 00:33:59.500
the business that they're involved in, right?

00:34:00.619 --> 00:34:04.279
So Tim, for instance, on If We Raise, he has

00:34:04.279 --> 00:34:06.980
exited a couple of agency businesses. So he's

00:34:06.980 --> 00:34:09.500
always there when I have questions or just like

00:34:09.500 --> 00:34:11.960
feeling stressed about trying to transition guest

00:34:11.960 --> 00:34:14.199
works to a different model. I can go and ask

00:34:14.199 --> 00:34:18.449
him his advice on that. And yeah, and then I

00:34:18.449 --> 00:34:22.030
have this incredible network of founder friends

00:34:22.030 --> 00:34:25.429
who just get it. And I think sometimes that's,

00:34:25.510 --> 00:34:27.190
we've got to be careful. We've got to be better

00:34:27.190 --> 00:34:30.309
as a group. I think of not just like we'll all

00:34:30.309 --> 00:34:31.889
get together and we're all slightly stressed.

00:34:31.909 --> 00:34:34.309
And there's an element of like, it just becomes

00:34:34.309 --> 00:34:35.710
founder therapy every time we're trying to meet

00:34:35.710 --> 00:34:38.889
for drinks and catch up on life. But I find that

00:34:38.889 --> 00:34:41.050
really, really useful. And I think having those

00:34:41.050 --> 00:34:43.710
spaces, particularly as someone who tries to

00:34:43.710 --> 00:34:46.250
create that space for other people. It feels

00:34:46.250 --> 00:34:49.750
a little bit like therapists having therapists.

00:34:50.110 --> 00:34:53.469
Like I need a space where I can be, I don't have

00:34:53.469 --> 00:34:55.429
to be the expert, where I don't have to have,

00:34:55.809 --> 00:34:57.670
and I never pretend I have all the answers, but

00:34:57.670 --> 00:35:00.710
where at least I don't have to worry that is

00:35:00.710 --> 00:35:02.650
someone thinking that I'm incapable because I

00:35:02.650 --> 00:35:04.269
don't have the answer on this, because that sometimes

00:35:04.269 --> 00:35:08.389
does worry me. And so having like very safe spaces

00:35:08.389 --> 00:35:11.159
where I feel like. i can just be super vulnerable

00:35:11.159 --> 00:35:13.599
and say i feel like i'm messing this up or like

00:35:13.599 --> 00:35:15.239
i feel like i've made a really rookie mistake

00:35:15.239 --> 00:35:16.860
that i teach other founders not to make and i

00:35:16.860 --> 00:35:20.280
fall into it and i'll use those as teaching examples

00:35:20.280 --> 00:35:23.099
later and i never worry about sharing them in

00:35:23.099 --> 00:35:24.360
the long term but in the short term when i'm

00:35:24.360 --> 00:35:25.840
going through it i need someone who i can just

00:35:25.840 --> 00:35:27.900
be really real with you know you mentioned all

00:35:27.900 --> 00:35:29.760
these businesses and your relationship with your

00:35:29.760 --> 00:35:32.079
co -founders how do you manage all that because

00:35:32.360 --> 00:35:34.199
I'm sure that's not, it's not just the managing

00:35:34.199 --> 00:35:36.320
of the businesses, but it's also managing of

00:35:36.320 --> 00:35:38.539
the relationship with co -founders because they

00:35:38.539 --> 00:35:40.619
all have different ideas. They all want to take

00:35:40.619 --> 00:35:42.980
charge of the business that they're running simultaneously

00:35:42.980 --> 00:35:45.860
with you. So how do you manage all those relationships

00:35:45.860 --> 00:35:48.440
and the emotions that come with it? I think I've

00:35:48.440 --> 00:35:53.219
had a really easy run of this. So Tim is my co

00:35:53.219 --> 00:36:00.239
-founder for the longest time. So he is genuinely

00:36:02.119 --> 00:36:04.940
So there's a standing joke, which is that when

00:36:04.940 --> 00:36:07.280
my boyfriend started his company, I tried to

00:36:07.280 --> 00:36:09.099
have a really helpful conversation with him about,

00:36:09.440 --> 00:36:12.440
you know, why Tim was the perfect match for me

00:36:12.440 --> 00:36:14.820
and like how that would be helpful to him to

00:36:14.820 --> 00:36:17.079
think about finding a co -founder. And he kind

00:36:17.079 --> 00:36:20.880
of interrupted me and said like, sorry, but Tim

00:36:20.880 --> 00:36:23.619
is just the perfect co -founder for anyone. Like

00:36:23.619 --> 00:36:26.800
he's just that. And I've spoken to people who

00:36:26.800 --> 00:36:28.320
know Tim since and they're like, yeah, a hundred

00:36:28.320 --> 00:36:34.440
percent. So he's a trained coach. He's gone through

00:36:34.440 --> 00:36:38.639
therapy training as well. And it just means that

00:36:38.639 --> 00:36:42.619
he's incredibly self -aware and incredibly, his

00:36:42.619 --> 00:36:47.619
communication is outstanding. He's also really

00:36:47.619 --> 00:36:53.389
fun to work with. He's funny. I come out of every

00:36:53.389 --> 00:36:56.250
conversation energized and in some ways because

00:36:56.250 --> 00:37:01.090
maybe because we're not. All in together like

00:37:01.090 --> 00:37:03.329
actually when we do work together we get to really

00:37:03.329 --> 00:37:06.510
enjoy it because it's not too close all the time

00:37:06.510 --> 00:37:10.090
I think and I think he's really good. You know

00:37:10.090 --> 00:37:14.590
I get there the guilt sometimes of you know I'm

00:37:14.590 --> 00:37:17.670
not spending my time on this the need is he but

00:37:17.670 --> 00:37:20.750
you know sometimes life will come up and I had

00:37:20.750 --> 00:37:24.380
some. you know, personal stuff come up in January

00:37:24.380 --> 00:37:30.219
that I very much like felt I wanted to give the

00:37:30.219 --> 00:37:33.380
time to. And that was a choice. Like I didn't,

00:37:33.579 --> 00:37:35.679
you know, I didn't have to, but I really, really

00:37:35.679 --> 00:37:40.539
wanted to. And it was, I was very aware that

00:37:40.539 --> 00:37:44.320
it was to support someone else who it wasn't,

00:37:44.320 --> 00:37:46.260
it wasn't directly affecting me. I didn't, I

00:37:46.260 --> 00:37:48.219
didn't have to be there in a way that like often

00:37:48.219 --> 00:37:50.570
you would have to. Be involved. You can't walk

00:37:50.570 --> 00:37:54.269
away from bad things. And I kind of ended up

00:37:54.269 --> 00:37:56.070
saying this to Tim. I was like, well, this isn't

00:37:56.070 --> 00:37:58.550
happening directly to me. I'm taking huge amounts

00:37:58.550 --> 00:38:02.349
of time off for this. I feel really guilty. And

00:38:02.349 --> 00:38:05.369
he sent me back a message saying, this is, but

00:38:05.369 --> 00:38:08.309
this isn't, this why we've chosen to be founders.

00:38:08.610 --> 00:38:10.949
Like, and we've chosen to found in this way because

00:38:10.949 --> 00:38:12.750
we want to be able to do life. And this is an

00:38:12.750 --> 00:38:14.969
important part of doing life. This is like the

00:38:14.969 --> 00:38:17.050
ability to be there for the people you love when

00:38:17.050 --> 00:38:20.340
you want to be there for them. Like that's one

00:38:20.340 --> 00:38:22.219
reason to not work in a big corporate, right?

00:38:23.980 --> 00:38:28.179
And he also simultaneously said, my second, like

00:38:28.179 --> 00:38:31.880
he said, I promise you, I will take responsibility

00:38:31.880 --> 00:38:33.719
that if I start to feel like you're taking the

00:38:33.719 --> 00:38:35.940
piss, I will tell you. So the responsibility

00:38:35.940 --> 00:38:37.440
is on me, not you. You don't have to worry about

00:38:37.440 --> 00:38:38.980
that. You don't have to second guess that I will

00:38:38.980 --> 00:38:41.039
just communicate if I feel like we're getting

00:38:41.039 --> 00:38:43.219
there. And so it kind of took this weight off

00:38:43.219 --> 00:38:45.340
me of, I still, you know, worried about it a

00:38:45.340 --> 00:38:52.059
bit, but In that time when I was really trying

00:38:52.059 --> 00:38:54.500
to kind of give all my energy to someone else,

00:38:54.719 --> 00:38:59.239
him taking that weight off me was just, I can't

00:38:59.239 --> 00:39:01.280
even begin to say how grateful I am to him for

00:39:01.280 --> 00:39:04.440
it. And that's who he is as a co -founder. And

00:39:04.440 --> 00:39:07.900
then, you know, he'll also challenge me and,

00:39:07.900 --> 00:39:10.500
you know, big me up and make me feel great about

00:39:10.500 --> 00:39:13.199
myself. So like, I think being super lucky with

00:39:13.199 --> 00:39:16.099
him and then. With angel syndicate i have kind

00:39:16.099 --> 00:39:19.099
of four different co -founders on that company

00:39:19.099 --> 00:39:22.920
and all super different and it's a bit of a different

00:39:22.920 --> 00:39:26.500
company in the sense that like everyone. Involved

00:39:26.500 --> 00:39:29.719
is also wearing multiple hats so no one is full

00:39:29.719 --> 00:39:33.960
time on it no one is. You know feeling like what

00:39:33.960 --> 00:39:38.179
are you doing you're not here but it's just been

00:39:38.179 --> 00:39:40.019
enjoyed like it's been a joy to navigate it with

00:39:40.019 --> 00:39:43.320
them and that's an earlier. founder dynamic so

00:39:43.320 --> 00:39:45.719
we're still working out all of our dynamics but

00:39:45.719 --> 00:39:49.360
so far it's been you know I feel they're very

00:39:49.360 --> 00:39:53.980
good at kind of making me feel valued and I think

00:39:53.980 --> 00:39:56.420
you know that's my worry and that team is that

00:39:56.420 --> 00:39:59.099
I'm younger than everyone else I feel less accomplished

00:39:59.099 --> 00:40:01.099
I kind of do to an extent with Tim as well but

00:40:01.099 --> 00:40:03.460
that was slightly different because I'd had the

00:40:03.460 --> 00:40:06.260
idea originally even though it became so different

00:40:06.260 --> 00:40:09.380
when Tim got involved that it became our idea

00:40:09.380 --> 00:40:11.769
but I'd kind of brought him onto it. That had

00:40:11.769 --> 00:40:14.889
been a different dynamic for the last one I was

00:40:14.889 --> 00:40:18.050
brought on and I was the kind of last co -founder

00:40:18.050 --> 00:40:21.710
brought in and I'm like so much more than everyone

00:40:21.710 --> 00:40:24.329
and like just in a different life stage. And

00:40:24.329 --> 00:40:27.829
that they've been, I guess, again, really one

00:40:27.829 --> 00:40:31.050
of the things that's been really, I guess, both

00:40:31.050 --> 00:40:33.510
lucky and something that I've actively been assessing

00:40:33.510 --> 00:40:35.650
is like, they're really thoughtful of that. So

00:40:35.650 --> 00:40:37.750
I don't have to be the one to make the adaptations

00:40:37.750 --> 00:40:39.900
because they're thinking about. how to make me

00:40:39.900 --> 00:40:42.760
feel valued, how to make it clear that they,

00:40:42.760 --> 00:40:44.860
you know, want me there even if I'm not contributing

00:40:44.860 --> 00:40:47.559
in the same ways as them, that they see the contribution

00:40:47.559 --> 00:40:50.820
elsewhere. And so I think I've been really lucky,

00:40:50.840 --> 00:40:53.059
but also I've really looked for that, like, I

00:40:53.059 --> 00:40:54.880
guess, emotional intelligence and co -founders

00:40:54.880 --> 00:40:57.519
is a very strong thing I'm not willing to work

00:40:57.519 --> 00:40:59.780
without. Just wondering, you know, of all your

00:40:59.780 --> 00:41:02.960
teachings and the stuff you do, What advice would

00:41:02.960 --> 00:41:04.960
you give to people just launching their business?

00:41:05.219 --> 00:41:07.519
To haven't been to any of your courses, just

00:41:07.519 --> 00:41:09.900
launching like, what do you say, just get these

00:41:09.900 --> 00:41:11.760
basics right? Because this would be, you know,

00:41:11.880 --> 00:41:13.659
you always get this right. What would that be?

00:41:14.340 --> 00:41:18.440
So the cheeky short answer is We'll put a link

00:41:18.440 --> 00:41:23.260
in the show notes. Because we've created a first

00:41:23.260 --> 00:41:25.840
time founders roadmap, if we raise, which tries

00:41:25.840 --> 00:41:27.820
to answer this question in like very tangible

00:41:27.820 --> 00:41:30.920
steps and very tangible advice that you can practice

00:41:30.920 --> 00:41:33.920
as you do it. Because the truth is, you've got

00:41:33.920 --> 00:41:36.199
to learn a new skill set if you're at the early

00:41:36.199 --> 00:41:38.619
stages. So the biggest piece of advice I would

00:41:38.619 --> 00:41:42.960
give to a founder is to really be clear on the

00:41:42.960 --> 00:41:48.780
risks and the idea, particularly To be very questioning

00:41:48.780 --> 00:41:52.239
of the demand that you're assuming. So like,

00:41:52.559 --> 00:41:54.619
if I'm built, like, first off, you shouldn't

00:41:54.619 --> 00:41:56.800
be building anything if you don't know exactly

00:41:56.800 --> 00:41:58.440
who it's for and exactly what problem it's solving.

00:41:58.980 --> 00:42:02.059
Like stop building an app because you've had

00:42:02.059 --> 00:42:03.800
an idea for a fully formed product. And by the

00:42:03.800 --> 00:42:05.599
way, like, I don't want to be rude about that.

00:42:05.599 --> 00:42:08.639
That is also how most people come to an idea.

00:42:08.880 --> 00:42:10.860
You kind of think of the solution, you can picture

00:42:10.860 --> 00:42:13.360
the branding, picture the packaging. And that's

00:42:13.360 --> 00:42:15.920
normal. It's just. really dangerous and so be

00:42:15.920 --> 00:42:17.760
really aware if that's where you are, I'd pull

00:42:17.760 --> 00:42:21.400
back about 10 steps. So if you have an idea of

00:42:21.400 --> 00:42:23.860
who you're serving and the pain that you're going

00:42:23.860 --> 00:42:26.599
to relieve for them, particularly if that's because

00:42:26.599 --> 00:42:30.079
it's a pain you've lived yourself, my advice

00:42:30.079 --> 00:42:32.820
would always be to not take for granted and not

00:42:32.820 --> 00:42:34.780
assume that everyone else shares that demand

00:42:34.780 --> 00:42:38.519
and has the appetite to pay for a solution. And

00:42:38.519 --> 00:42:40.719
we hear so many stories of founders who have

00:42:40.719 --> 00:42:42.780
built from a personal pain. I think it's a great

00:42:42.780 --> 00:42:45.860
place to build from. But it's such a big risk

00:42:45.860 --> 00:42:47.679
to assume that just because this really matters

00:42:47.679 --> 00:42:50.000
to you, it matters to the same degree to everyone

00:42:50.000 --> 00:42:54.139
else. And so I would really prioritize testing

00:42:54.139 --> 00:42:57.500
demand for the pain that you're planning to solve

00:42:57.500 --> 00:43:02.340
as early as possible. And often, I guess all

00:43:02.340 --> 00:43:05.860
I can say in a very generic sense is I promise

00:43:05.860 --> 00:43:09.250
you, you can test more. quicker, cheaper than

00:43:09.250 --> 00:43:11.409
you believe right now, because probably what

00:43:11.409 --> 00:43:14.650
you're saying is, yes, but I need money to test

00:43:14.650 --> 00:43:16.190
that because I need to build the first version

00:43:16.190 --> 00:43:19.650
of the product. You'd be astounded by how much

00:43:19.650 --> 00:43:23.550
demand testing you can do for such a cheap like

00:43:23.550 --> 00:43:29.349
30 quid, 50 quid, and how much that can both

00:43:29.349 --> 00:43:32.929
help you build something smarter. So it does

00:43:32.929 --> 00:43:34.489
inform the product you build, it can get you

00:43:34.489 --> 00:43:36.789
to market quicker, but also stop you building

00:43:36.789 --> 00:43:39.510
the wrong thing. Which is such a waste of time,

00:43:39.750 --> 00:43:42.929
money, energy. Now, Hattie, we can talk for hours,

00:43:43.550 --> 00:43:46.130
which is a shame. We cannot talk for hours, but

00:43:46.130 --> 00:43:49.110
I know we can talk for hours. If people want

00:43:49.110 --> 00:43:51.010
to reach out to you and find more about you,

00:43:51.170 --> 00:43:52.909
where can they do so and all the wonderful things

00:43:52.909 --> 00:43:56.570
you do? Yeah, so best places are connect on LinkedIn.

00:43:56.789 --> 00:43:58.849
We'd love to know what you thought of the episode.

00:43:58.949 --> 00:44:00.829
Send me a message if you connect so I know where

00:44:00.829 --> 00:44:03.530
you've come from and tell us something that stuck

00:44:03.530 --> 00:44:05.150
out to you. It's always really helpful when meeting

00:44:05.150 --> 00:44:07.579
new people. Um, and tell me your stage and what

00:44:07.579 --> 00:44:11.360
you're up to. Um, the second place is Instagram.

00:44:11.699 --> 00:44:15.760
So not my first guess is on Instagram. So that's

00:44:15.760 --> 00:44:17.940
the podcast and we have a little Instagram community

00:44:17.940 --> 00:44:20.599
behind it and we're sharing resources there all

00:44:20.599 --> 00:44:24.739
the time. And then if we raise, which you can

00:44:24.739 --> 00:44:27.659
kind of find if we raise .com. And if you want

00:44:27.659 --> 00:44:30.900
to talk a little bit about your funding strategy

00:44:30.900 --> 00:44:33.219
or your bootstrapping strategy, how are you going

00:44:33.219 --> 00:44:36.230
to grow without funding? then we have free 20

00:44:36.230 --> 00:44:39.329
minute sessions available to book with myself

00:44:39.329 --> 00:44:41.630
or my co -founder, Tim. You'll kind of get one

00:44:41.630 --> 00:44:44.789
of us or maybe both of us. Um, and I think one

00:44:44.789 --> 00:44:48.969
thing I'd always say to people quickly is I hate

00:44:48.969 --> 00:44:51.889
when I see like there's a free session and I'm

00:44:51.889 --> 00:44:53.750
like, you're going to try and sell me thousands

00:44:53.750 --> 00:44:55.789
of pounds worth of stuff at the end of this.

00:44:56.050 --> 00:44:59.309
Uh, so just for anyone who's wondering if we

00:44:59.309 --> 00:45:03.489
raise our membership, which is includes office

00:45:03.489 --> 00:45:07.230
hours, so one hour every week where Tim or myself

00:45:07.230 --> 00:45:09.369
or both of us are available to our founder members

00:45:09.369 --> 00:45:11.690
to come and ask any questions you have and we'll

00:45:11.690 --> 00:45:13.409
direct you to resources, we'll answer questions

00:45:13.409 --> 00:45:15.690
from our own experience, we'll introduce you

00:45:15.690 --> 00:45:18.730
to people who can answer them better. Access

00:45:18.730 --> 00:45:23.150
to that and all sorts of other things is a guide

00:45:23.150 --> 00:45:27.809
price of £25 a month and we never, ever, ever

00:45:27.809 --> 00:45:30.429
want anyone to feel embarrassed if that's still

00:45:30.429 --> 00:45:32.800
too high for where you are. We have a pay what

00:45:32.800 --> 00:45:34.980
you can. You can choose it at the checkout. You

00:45:34.980 --> 00:45:37.179
can set your own price for membership. You can

00:45:37.179 --> 00:45:40.300
change it if your circumstances change. But it's

00:45:40.300 --> 00:45:42.420
not, we're not trying to get you into a 20 minute

00:45:42.420 --> 00:45:44.659
free session and then upsell you a terrifying

00:45:44.659 --> 00:45:47.320
amount. So come connect there and we can have

00:45:47.320 --> 00:45:50.539
a chat. Wonderful. That's absolutely amazing.

00:45:51.099 --> 00:45:52.300
Harry, thank you so much for your time today.

00:45:52.420 --> 00:45:55.480
It's been an absolute pleasure having you. This

00:45:55.480 --> 00:45:58.380
podcast is also sponsored by startupnetworks

00:45:58.380 --> 00:46:01.940
.co .uk. Startup Networks, it's an online forum

00:46:01.940 --> 00:46:03.960
where you can find all the resources you need

00:46:03.960 --> 00:46:06.480
to run your startup, from grants to investors

00:46:06.480 --> 00:46:08.639
to tips and tricks on how to be successful in

00:46:08.639 --> 00:46:11.699
your startup. This podcast is sponsored by openexperts

00:46:11.699 --> 00:46:14.739
.com. OpenExperts is the place to go if you're

00:46:14.739 --> 00:46:16.559
looking to talk with top experts from around

00:46:16.559 --> 00:46:20.019
the world. That is open -experts .com.
