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Hey, Cooperation Nation, this is Smooth Co-operators, a Belfast Community Co-op program.

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We are here to talk to you about the Cooperative Business Model and the Belfast Community Co-op

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in particular.

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I'm Emily.

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I'm Alessandra.

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And today we are going to talk to you about Principle 7, Concern for Community.

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But before we get there, we have a few announcements.

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First off, this is our last episode of the season.

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We are wrapping up the end of the year by wrapping up the Cooperative Principles.

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I'm pretty excited about it.

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I also wanted to share with everyone that I am officially retiring from the Belfast Community

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Co-op.

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It's been an amazing 12 years, an amazing community, amazing coworkers.

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And I've been just so grateful to get to know all of you.

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That's it.

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Okay.

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I think it's hard to put into words what you have meant to the Co-op and what you will

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continue to mean and all the knowledge that you'll hold and the relationships that you

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formed, the standards that you've held the board to, and the governance that they've

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been able to put forward because you've been able to keep them in line and remind them

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of what they promised that they were going to do.

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I think that that really shows in where we are now as an organization.

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So thank you.

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I promise to keep an eye out and never let those standards slip.

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I'm watching you.

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Just kidding.

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Okay.

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So shall we get to the principles?

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Hey, let's do that.

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Okay.

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Shall we remind everyone what the seven Cooperative Principles are?

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I sure don't know what they are, so I hope you remember.

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I do.

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Okay.

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So the principle seven is open and voluntary membership.

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Principle two is democratic member control.

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Principle three is member economic participation.

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Principle four, autonomy and independence.

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Principle five is education, information and training.

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Principle six is cooperation among cooperatives.

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And today's principle, principle seven is again concerned for community.

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That's amazing.

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Yeah.

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So the International Cooperative Alliance defines P seven as cooperatives work for the sustainable

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development of their communities through policies approved by their members.

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So what does that mean?

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I think we should start by going back to 1844.

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Rochdale Equitable Pioneer Society.

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They came up with a set of rules.

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This particular principle really hearkens back to something called law first, which was

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laid out for the purpose of improving the financial, social and living conditions of

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its members.

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The shop that they started was part of it, but it also was about providing employment,

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housing and education and resources to their community.

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So how do we do that for our community today?

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In so many ways.

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It's really true.

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I wanted to start by reading our end statement.

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Yes.

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The end is a policy that the board has put forward as part of our governance structure.

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And basically it answers the question of why do we exist?

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And it helps to guide the general manager in the choices that they make so that they

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are following within what the board believes is the entire reason for the organization.

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So our ends are written as the Belfast Community Co-op exists so that our member owners and

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our community will have a thriving, just and sustainable local food economy, a source of

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healthy, nutritious, affordable food and water, an efficiently managed, democratically governed,

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inclusive cooperative enterprise, a greater understanding of health, food systems, cooperatives

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and economic and environmental sustainability, and an invested, engaged and empowered staff

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that thrive in a safe, respectful, inclusive and equitable workplace.

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So when I read that out loud and I remind myself that all of those things exist so that

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our community will also have them, I'm reminded that our farmers and producers are part of

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our community.

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Our employees are part of our community.

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The people who deliver food to our store are part of our community.

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When the co-op makes decisions that are the best for the owners, it's also the best for

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the community, which is also the best for the co-op.

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So it's just this kind of really nice circle where we're not some big, extractive business

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that's here to just like make a huge amount of money, leave a path of destruction and

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then pull out of this community.

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We know that our very roots, the very success of this business rests on the small community

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that we live in.

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Like I think we always joke that Belfast is a small town or Waldo County is a small town,

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but I have also heard that people feel like Maine's a small town.

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You can go somewhere in Maine and chances are you might know somebody wherever you're

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going.

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It happens a lot.

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It happens a lot.

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And so I think too, when other places talk about shopping locally, they're really talking

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about like 50 miles or whatever in Maine.

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We consider a local product anything that's from Maine because we're such a big state

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with so few people in it.

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We really make sure that that viewpoint really encompasses the entire state.

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I think last year we sold just over $3 million worth of local produce and products, which

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is super cool.

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And then I was thinking about how it balances out where for our employees, we paid out in

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pay and benefits a little bit over $3 million.

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So that's really a lot of money just going straight out into the community because the

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people who live here obviously are a huge part of the community.

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At this point in time, 90% of our workers meet the MIT living wage scale.

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And so that means that MIT puts together all these calculations.

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They decide what's the minimum amount of money that you need in order to have a life that's

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not in poverty.

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That's amazing.

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I mean, I've been aware of that, but just hearing you say that out loud, it feels really

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impactful.

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It's super cool.

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What are some other ways that the Belfast Community Co-op reaches this principle of concern for

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community?

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I think we've done a lot of work over the years to solidify our foundations in this

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community.

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One of the big things that we've been doing that we've been talking about quite a lot

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is the Common Sense Program because that puts money directly from our shoppers into the

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hands of nonprofits that our owners want to support.

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Over $73,000 last year came through our registers and we keep none of that money.

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At 100% of those donations from the community go to these community nonprofits.

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And there's some other things that we do.

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We also have what we call our core program, and that's cooperative ownership reaching

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everyone.

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And that is for people who are receiving some sort of financial assistance from the government.

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Generally, we're looking at programs that are focused on food, EBT, SNAP benefits, WIC,

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Supplemental Security, income, programs like that.

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I think that is definitely impactful for a good portion of our community.

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How do you sign up for a core?

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That's a program you have to sign up for?

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The best way to do that is actually to reach out to our ownership services team.

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They can be reached at ownership at Belfast.COP.

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They are us.

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They are us.

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They are us.

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It's me.

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You can reach out over email, but maybe you can also get some more information in the

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store about how to sign up for that.

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Yes, we do have a flyer also and a letter about all of the details.

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You bringing up core and how the co-op has put down roots in this community and been

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trying so hard to be sustainable here makes me think of the two Belfasts.

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There's this Belfast that is people who live maybe in downtown or moved here to be farmers

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or homesteaders.

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Then there's folks who have been in Belfast for generations and generations.

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I think that one thing that the back to the landers missed out on in the 70s was the chance

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to reach out to folks who had lived in Belfast for a really long time.

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One thing that I have been doing as the outreach coordinator is trying to work a lot with high

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school students and trying to work with the middle school garden program so that these

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kids at a young age come to the co-op and see that it's just another store.

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There is a perception that the store is exclusive.

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Maybe there's some misunderstanding about what it means to be an owner.

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Hopefully we're trying to make that language sound a little bit more reasonable.

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It's not this thing that's exclusive.

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It's something that's inclusive.

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Only if you want to be an owner do you have to be an owner.

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But trying to bring those kids into the store to show them that the store is just a store

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like any other store.

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Maybe through the refining of our ends we've decided to serve a wider range of people.

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We've decided that it is important to the co-op to serve our owners and to serve our

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shoppers and it's important to serve our community even if they don't shop with us.

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Where we live and exist is important.

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Again, even if those people don't shop here, maybe they work here.

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Maybe they deliver food here and we want to take care of them because we want that to

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be the model that we send out into the world is that model of concern and that model of

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care.

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Something that was really cool that happened this year is that we introduced the WIC program

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to the store.

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WIC is Women, Infants, Children, it is a program that helps women, infants and children obtain

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food.

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It's like prenatal to five years old.

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You go into the local office.

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I think they also start to do Zoom meetings.

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That's cool.

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Due to COVID.

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Basically you get a food prescription.

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They do a lot of physical assessments and they decide you need more fiber, you need

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more protein, you need to be drinking milk every day.

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They load this food prescription onto what looks like a debit card.

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You come in and you buy per item instead of per dollar, which is really cool.

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You can come in and get a gallon of milk, whatever that gallon of milk is.

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As long as it's the right percentage or whatever.

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We also have done a bunch of smaller things that happen annually the way we participate

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in the community.

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We generally get a team together to participate in the Keeping Belfast Beautiful cleanup in

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April.

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I know I've done it.

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I know you've done it.

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It's been really fun.

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It's so fun.

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I love going out there and picking everything up and then going to the community gathering

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at the end where everybody is eating together and you're seeing all the different teams

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come together who have been assigned different parts of Belfast to clean up.

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It's just really great.

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We donate a lot of food.

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Well we donate more like apples and bananas that people can drop by in the morning.

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They pick up all their supplies to do the cleanup and they can pick up breakfast for

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themselves.

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But as you were saying that, it was reminding me that when we encourage participation at

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the co-op, we're encouraging people to feel like their owner is there, to help someone

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bring out their groceries or know where something is and help a fellow shopper.

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I think with Keeping Belfast Beautiful, when you are part of a team that cleans up the

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streets just once a year, that's when the big cleanup is.

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It means that you take more ownership over the space for the whole rest of the year.

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There's a little bit more, I don't know, maybe accountability for yourself that you're like,

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oh yeah, I'm going to help with this beautiful place where I live.

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I have noticed for myself, I take note of where the public trash cans are and if there

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is litter on the sidewalk and I know I'm within a reasonable, I'm definitely picking that

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up.

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That is because of the Keeping Belfast Beautiful.

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The strip that the co-op cleans every year is the same strip that I walk to work every

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week and a couple of my co-workers.

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It's funny because we already know where the trash is going to be because we walk it so

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often.

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That's the only way we can get there.

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Some of the other things we do annually just to participate in the community is we get

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our workers together and our board and we march in the pride parade that's held.

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We have sponsored their permit in the past and sponsored the student organization that

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tends to organize it.

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The other thing that comes to mind also is the Neighbor for Neighbor giving tree.

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I know a lot of the businesses, downtown businesses, especially participate in that, but it is

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something that I've been doing for several years as part of my job and it's just the

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warmest, most lovely thing and it definitely brings a community spirit to the co-op.

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Absolutely.

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When we drop those gifts off, the people at WCAP are just so happy to see us and so thankful.

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The people who take tags at the co-op are so generous.

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Yes, they are.

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It's really incredible.

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Yeah.

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A lot of these organizations we're talking about are nonprofits and so I just wanted

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to take a minute to say that nonprofits tend to be mission-led and community-oriented

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and the co-op is community-oriented, but it's not a nonprofit.

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There have been a couple people over the last year even who have asked me if we're a nonprofit

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but we're not.

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We're for-profits so nonprofits don't pay taxes on their income and we do pay taxes

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and we also can profit share at the end of the year.

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So if we're profitable, we give back a portion of that money to our owners.

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Patronage dividends.

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Yeah, there's a few other things that had crossed my mind when I was researching this

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particular principle.

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We had talked a little bit about when it says in the actual principle that the co-op is

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work for the sustainable development of their communities.

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What is our community?

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Like, obviously it's the local people.

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It's where we actually are located.

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But as a co-op, we are a community of other co-ops and so we have done things in the past

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where we will use part of our donation fund to help a co-op who is struggling and they

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are doing some sort of campaign or they're looking to do an expansion.

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Not just with money but also with our time.

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You and I recently have met with a local co-op that the resource that they needed was our

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experience.

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The resource they needed was our time and we want to see them thrive.

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And so we said, of course we'll meet with you.

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Yeah, that's great.

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And we shared that with our community.

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And another community is our natural landscape community.

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Our little pollinator friends.

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We do have a native pollinator garden in front of our parking lot that we specifically put

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there to show native plants, to increase the biodiversity, help with our native populations.

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You've worked with that.

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Can you tell us a little bit more?

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Sure.

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We think of the pollinator garden as an island.

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It's a safe space for pollinators and other insects and birds to take a break if they

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get lost in town.

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A lot of times they're really vulnerable.

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There's not a safe place for them to find shade or find food.

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And so that's what the pollinator garden is there for.

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When we started to design the outdoor spaces at the renovated store, a lot of the design

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features that were proposed by the civil engineers were really well thought out.

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And we're going to keep the flow that they have chosen.

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We are working with Fedco to source local native and edible plants for our landscape.

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And so that will be obviously for us as the community, but it will be for the greater

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community that we're thinking of.

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I'm really excited about that.

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It's going to be beautiful.

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As you may have guessed, we do quite a number of donations.

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And that is actually in Alessandro's wheelhouse.

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I brought a list of all of the places that we donated to over the last fiscal year.

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So that began in October of 2022 and ended in September of 2023.

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And it's a list of 43 organizations.

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And I'm just going to list them because I think it's pretty rad.

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So these organizations came to us and said, hey, will you sponsor or donate money or food?

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Or we approached them and we said, hey, your mission is super important to us.

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How can we help you this year?

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So it's always a mix of both.

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Some people we have really long standing relationships with.

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Some are new this year.

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I love it.

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Here we go.

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2023 Belfast Area High School Project Graduation, AcadiaCon, the All Roads Music Festival, Ames

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Elementary School, Belfast Child Care Center, Belfast Community Radio, the Belfast Curling

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00:17:25,400 --> 00:17:32,680
Club, Belfast Has Pride, Belfast Pride Parade, Belfast Soup Kitchen, and Belfast Summer Nights,

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Brazilian Capoeira, Business After Hours with the Chamber of Commerce, but still I am one,

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Pass Elementary School, Center for Wildlife Studies, the Ecology Learning Center, the

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Eric Overlock Skate Park, Friends of Belfast Parks specifically for their water fountains,

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00:17:52,080 --> 00:17:59,520
the Game Loft, the G-Bam Food Cupboard, Keeping Belfast Beautiful, Maine Community Foundation

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for their Lewiston Area Response Fund, Maine Food Convergence Project, Maine School Garden

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00:18:07,000 --> 00:18:15,720
Network, Moffka, Mount View Cheerleading Team, New Hope Mid-Coast, Our Town Belfast, Out

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00:18:15,720 --> 00:18:24,080
Maine, PAWS Adoption Center, Peace Ridge Sanctuary, Permitors, Principal Six Conference through

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00:18:24,080 --> 00:18:29,840
Cooperative Maine Business Alliance, the Restorative Justice Project of Mid-Coast Maine, the Rock

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00:18:29,840 --> 00:18:36,600
Coast Roller Derby, the Sterrett Children's Center, the Sturgeon Mural, Troy Howard Middle

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00:18:36,600 --> 00:18:42,560
School Parent Teacher Group Teacher Fund, United Mid-Coast Charities, the Vermont Farm

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00:18:42,560 --> 00:18:49,280
Fund to Help with the Flooding, Waldo County Pet Food Pantry, Waldo County Triad, Waldo

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County Woodshed, WCAP, and Window Dressers.

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That's an impressive list, and I know that we use this word a lot, but impactful.

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00:18:58,720 --> 00:19:05,480
Yeah, I feel so proud reading off all of those organizations, and what's really cool is,

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you know, I either talked with or emailed all of these people, and so that's just strengthening

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all of these community relationships.

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As we were sitting here talking, I was like, okay, what is sustainable development?

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Like, I love a good metaphor.

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I love to be able to visualize a thing that I'm thinking about, and I feel like sometimes

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capitalism feels like it is the get rich quick scheme.

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But you and I have both started seeds, and when you have seedlings that get super leggy,

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it's not good.

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They grow too fast, they're too tall, they fall over, they get yell, they just get really

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delicate.

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And not as healthy.

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They're not as healthy.

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Whereas if you have the proper amount of light, and good well draining, and nutritious soil,

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and the appropriate amount of watering, your seedlings don't grow as fast, but they grow

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stronger.

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And I think that when I think about the Belfast Community Co-op, and why the community is

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so important to us is because if we grow too quickly, or we just become an unhealthy organization,

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and the whole community will suffer from that.

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Absolutely.

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And when we have this sort of, I think of us as some sort of strong stout tomato plant

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or something, and we're just like, give us some time.

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We need to extend the season, but we're going to bear a lot of fruit.

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And we're just sort of this evergreen community member, and we want to do well in business

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to do better in the community.

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The whole point of running a business that does well is to treat our farmers and producers

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and employees and community members and owners better.

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Yes.

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00:20:46,080 --> 00:20:47,680
All right, folks.

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That's piece seven, Concern for Community.

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I'm sure that we could talk about this for a lot longer.

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00:20:53,040 --> 00:20:57,400
But also, all Sounder's going to give us a couple updates on what's been happening with

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00:20:57,400 --> 00:20:58,400
the renovation.

333
00:20:58,400 --> 00:21:04,000
Well, we were just told this morning that we just had some countertops and tables delivered

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00:21:04,000 --> 00:21:09,800
for our meat preparation room and our prep kitchen for the cafe, which I think is funny,

335
00:21:09,800 --> 00:21:10,920
with renovation.

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A lot needs to be done, and the timing of those things sometimes is difficult.

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But we have somebody working on our team who is able to find a storage space, and so now

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we know that whenever that piece of the puzzle is ready to be built, that we are ready.

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00:21:25,360 --> 00:21:30,120
It's been a long time since we have done an update, and I don't quite know where we were

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00:21:30,120 --> 00:21:31,920
at the last time we talked.

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Our general manager does a weekly update video, and they're all on YouTube and Instagram

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and Facebook.

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And if you look them up on YouTube, Belfast Community Co-op renovation playlist, that should

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bring it up for you.

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But we're starting to put the brick up around the shop for me.

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Bump out.

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00:21:49,160 --> 00:21:52,200
We have the new roof got put on.

348
00:21:52,200 --> 00:21:55,520
I'm not quite sure if that was done when we were last on the show.

349
00:21:55,520 --> 00:21:56,520
That one took a long time.

350
00:21:56,520 --> 00:21:57,520
Yeah.

351
00:21:57,520 --> 00:21:58,520
Yeah.

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00:21:58,520 --> 00:22:02,960
We're starting to take apart the receiving room in the back and building the tower for

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the hydraulic lift.

354
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I don't think we had even done so much.

355
00:22:07,120 --> 00:22:09,440
It's happened so fast, really.

356
00:22:09,440 --> 00:22:14,200
We poured the patio, but we also poured the whole front with the new curb and the new

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00:22:14,200 --> 00:22:15,200
drainage.

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We regraded the parking lot.

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It was all closed down.

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There were three spots some days.

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That has been the most tough for everybody, for people inside, but also for our shoppers,

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00:22:27,280 --> 00:22:30,560
coming to find a place where they could park to get their needs met.

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In the store, it was just really not happening.

364
00:22:33,120 --> 00:22:37,480
But that really is fixed for now and should be this way for quite a long time.

365
00:22:37,480 --> 00:22:41,880
We're still planning on doing a grand reopening in June.

366
00:22:41,880 --> 00:22:46,200
And I think that what will happen sooner rather than later is all of the construction will

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start to move onto the sales floor.

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If you go into the store and you look up, you can see that a lot of the tiles are gone.

369
00:22:52,520 --> 00:22:59,200
We're starting to reroute plumbing and electricity and internet and heat ducting.

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00:22:59,200 --> 00:23:04,760
So all of those parts of the project that we can access, we are starting on those and

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definitely doing the planning.

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And we will be taking apart the sales floor in little pieces starting in the new year.

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And all of that will be communicated well before it happens.

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We have a really amazing planning team.

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They're very detail oriented and they don't really start to move on stuff until they have

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the whole picture so that all the workers can be safe and all the shoppers can be safe

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and people can really anticipate what the shopping experience is going to be like.

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00:23:33,000 --> 00:23:37,920
Also if the construction project has you down, but you still want to support your local community

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co-op, you can shop online with Shop4Me.

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It's pretty easy to make an account and everything that we have in the store is online.

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And you can also select it so that you're only shopping locally or you're only shopping

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the sales section or you're only shopping in wellness if that is the product that you

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need to find.

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It's pretty easy to do and then you park in the parking lot and they bring your order

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out to you.

386
00:24:00,600 --> 00:24:01,600
It's really great.

387
00:24:01,600 --> 00:24:02,600
It's a nice program.

388
00:24:02,600 --> 00:24:03,600
Yeah.

389
00:24:03,600 --> 00:24:07,600
We have board meetings pretty regularly every month even.

390
00:24:07,600 --> 00:24:08,880
Definitely.

391
00:24:08,880 --> 00:24:10,360
On the fourth Wednesday.

392
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Generally.

393
00:24:11,360 --> 00:24:12,360
Generally.

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00:24:12,360 --> 00:24:14,560
At six o'clock generally.

395
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At the library generally.

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00:24:16,360 --> 00:24:21,040
We say generally mostly because things can get switched around particularly if there

397
00:24:21,040 --> 00:24:23,280
is a holiday season upon us.

398
00:24:23,280 --> 00:24:24,280
Holiday season.

399
00:24:24,280 --> 00:24:25,280
Exactly.

400
00:24:25,280 --> 00:24:26,280
Am I just saying on that?

401
00:24:26,280 --> 00:24:27,280
Yes you did.

402
00:24:27,280 --> 00:24:28,280
I loved it.

403
00:24:28,280 --> 00:24:29,280
Yeah.

404
00:24:29,280 --> 00:24:30,280
Because it is the holiday season.

405
00:24:30,280 --> 00:24:32,520
We're not supposed to talk about it because this podcast won't come out until after the

406
00:24:32,520 --> 00:24:35,920
holiday season is over but we're excited and it's going to happen and there's a board

407
00:24:35,920 --> 00:24:36,920
meeting tonight.

408
00:24:36,920 --> 00:24:40,320
I'm sorry you're invited but you won't know about it until you listen to it.

409
00:24:40,320 --> 00:24:41,320
Listen to this.

410
00:24:41,320 --> 00:24:45,160
Hopefully do because we have actually announced it in many places.

411
00:24:45,160 --> 00:24:49,920
We have announced it in many places and if you think oh that sounds so cool how come

412
00:24:49,920 --> 00:24:53,000
I wasn't there you can go online and read the minutes.

413
00:24:53,000 --> 00:24:58,240
You can go online and read the minutes all the way back to 2017, 2014 and those are all

414
00:24:58,240 --> 00:25:03,400
online so if you want to know who was on the board or how we made decisions there you go.

415
00:25:03,400 --> 00:25:04,800
I love reading old minutes.

416
00:25:04,800 --> 00:25:11,240
Well you guys we are so excited that we've been able to talk about all seven of the principles

417
00:25:11,240 --> 00:25:12,240
so excited.

418
00:25:12,240 --> 00:25:14,000
Alright Cooperation Nation.

419
00:25:14,000 --> 00:25:15,640
We'll see you next season.

420
00:25:15,640 --> 00:25:16,640
Bye.

421
00:25:16,640 --> 00:25:17,640
Bye.

422
00:25:17,640 --> 00:25:26,160
You have been listening to episode number eight of Smoothe Cooperators.

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Good luck.

