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Welcome to all of you cooperators out there. I'm Emily. I'm Alessandra. And this is Smooth

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Cooperators, a Belfast Community Co-op program. We're here to talk to you about cooperatives,

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and particularly the Belfast Community Co-op. Today we are going to discuss the second cooperative

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principle, Democratic member control. Ooh, no, it's really exciting. Something we happen

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to know a little bit about. What does that mean, Emily? It means that you are on the

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board for a lot of years, and I've been working for the board for a lot of years, which means

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we get to watch democracy in action, and we get to participate in our voting system on

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the back end. Yeah. Making ballots. So what is democratic member control? What is that

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principle? What does that mean? Well, let me tell you. The International Cooperative Alliance

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says that cooperatives are founded on the ideals of democracy. Every member plays an

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integral role in making decisions that affect the organization as a whole. The cooperative

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makes crucial choices, adds or reforms policies, and elects new representatives as a group.

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All of the members have equal voting rights with one ballot per individual, and elected

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officials hear every person's voice. So if I'm understanding it correctly, the owners

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from their pool of owners vote for specific owners to represent them, and those owners

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are called the board of directors. That is correct, which is fun, because it's also known

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as a representative democracy. We're going to talk about what we have in place at the

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Belfast Community Co-op for democracy, and how you can participate. Every person has

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one vote, but not on every decision. The shareholders or our owners have delegated their power to

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the board of directors, as we were saying, which they elect through our democratic process

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of voting. Some decisions do require a vote of our owners, like changing the bylaws. Other

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decisions the board can ask for owners' input. Additionally, there are other times when owners

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can request a vote. And our bylaws actually specify that the board shall call a special

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meeting or ballot vote if presented with a written petition signed by 10% of our member

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owners. So there are several ways that we participate in a democratic process.

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That's kind of like an overview for all co-ops. Absolutely. Because pretty much every food

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co-op that I know of has a board of directors that are elected by the owners. Except for

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specifically, I did just have what our bylaws say. So every co-op's bylaws will be worded

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differently. But my next question was going to be about our co-op. Because that was kind

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of an overview. And then you mentioned before that we've been involved with the democratic

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process at the co-op for a pretty long time. And I think if I remember correctly about

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your role that you're involved actually every year, how does that process start the process

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of electing like a new director? We have kind of an annual cycle that the board operates

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on and it starts generally early fall. Directors start thinking about people that they know

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that our co-op owners who they think might fill a board seat nicely. They'll also talk

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about certain skill sets that they'd like to bolster on the board and brainstorm potential

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candidates from that. We also do a thing where when we are signing up our new owners, we

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ask them if they're interested in board work. And so we do have a running list of people

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who have said yes. Generally the board will reach out to these people to see if they are

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interested. So that's kind of the first stage for them. And then it goes to our board development

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committee, which is a great committee that I happen to be on. I really enjoy it. It works

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towards training the board and educating the board and making sure the board is following

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the bylaws and monitoring the board policies. They actually make the nomination packet.

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When somebody is interested in running for the board, they will receive this nomination

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packet. It has a bunch of information, quite a lot of information about what it means to

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be a director, what the responsibilities of a director would be, expectations, and lays

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out meeting schedules and committees and other events that they will need to participate

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in trainings and retreats and whatnot. And then it asks specific questions about why

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somebody would want to serve on the board of directors for the Belfast Community Co-op.

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So that generally goes out in December so that people can start filling those out and

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submitting them. And then we encourage any candidates to attend board meetings, make

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sure they are familiar with the process, and ask questions of the directors so that they

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know that this is something they want to do because it is a three-year commitment. Then

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we do link our voting to our annual meeting. The annual meeting is generally held at the

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end of February or the beginning of March. So at the February board meeting, the candidates

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have to be approved and the ballot has to be approved, which is kind of the same thing.

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Can you remind me what a ballot is? So the ballot is the actual piece of paper or document

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that lists the candidates and it has instructions for voting on it. We also include in ours

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candidate statements so that you can have all of your information in one place. If there

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were any other decisions that the board needed to make at that time, such as changing the

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bylaws, that would also be included on the ballot.

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What I'm hearing from you is that people decide they're interested in running for the board.

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They fill out a nomination packet. That packet is given to the board and then sometime in

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the February meeting they look over the ballot. What happens after that?

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Well, once the ballot gets approved, it can then be distributed at the annual meeting

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when voting begins. The information about the candidates is given to our marketing department

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so that our owners can be as informed as possible on their choices.

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And so people would be told about these candidates through social media, through e-news, and

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probably in the store.

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Exactly.

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Awesome. Now we're to the point where owners can vote. Like, how do people do that?

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Historically, most of our votes have gone through paper ballots, but in 2018 we decided

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to move to online voting. We went through simply voting, which is a company used by

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other cooperatives. We did get recommendations from our community.

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So it's a safe and secure way to vote online for the board of directors.

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Absolutely. Actually, I know that you have some stories about this, and I'd love to hear

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them.

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We used to vote with paper ballots before 2018, and in order for the vote to be valid,

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we have to reach quorum. And quorum is like a fancy way to say that we have to have enough

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owners vote that their voice has been heard. So that's typically 10%. That means that over

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the course of the last five years, around 350 or 400 people have had to be voting.

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Before 2018, I'm trying to think it might have been like 2016, we did have a lot of

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trouble reaching quorums.

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There were several years prior to online voting where we had issues reaching quorum

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and had to extend the voting period beyond the 21 days that was required by the bylaws

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at that time.

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21 days?

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Yes. We had to have three weeks where the ballots were available so that we could reach

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the most people possible.

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That's amazing because this year that I'm thinking of, voting had been open for six

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weeks. We had not reached quorum yet. And one of our directors stood at the ends of

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the registers holding paper ballots, but he was also wearing a very large vote sticker

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on his forehead to try to get people's attention.

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I remember that.

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Because we follow this cooperative principle because it's integral to our business, that

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people understand that they're electing owners to represent them, to make decisions on their

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behalf of this business that they own.

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It felt hard that it was a struggle to get people to participate.

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And then I think we had gone back and forth for a couple different years about voting

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online, but there's a lot of inputs that need to happen from our database into this voting

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database.

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There's a lot of maintenance to make sure emails are correct, to make sure that people

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who have more than one name on their owner account, to make sure each of those people

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gets a ballot because each of those people is indeed a separate owner, even though they

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share a number, which is confusing and certainly something that we're trying to unravel by

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moving towards one owner accounts.

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And finally, we felt like, we have nothing left to lose.

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And so we decided to try simply voting.

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And in 2018, there were 467 online votes for the board of directors.

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And in 2023, which was our most recent board of directors election, 809 people voted online.

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And I believe that that was in the span that we reached quorum in the span of one week.

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So it really has turned into something that is accessible and that's gotten the message

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out there that voting for your representatives is important and we want to hear from you.

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And we still offer paper ballot.

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We have them in the store.

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We have a secure ballot box that you can drop your ballot into.

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Some people take them home and mail them back to us.

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Whatever it is that you need for the co-op to help you vote, we want that participation

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from our owners.

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That is the crux of our business is having owners participate.

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You want to know something kind of fun?

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I'll do.

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That there is no rule against our candidates campaigning.

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Interesting.

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But no one ever has.

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So a lot of times when people run for the board, there are enough open seats for everybody

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who's running to be seated.

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So that just means that our board has to be between nine and 13 directors.

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And a lot of times when people are running, there are enough spaces per the bylaws to

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fill all of those seats.

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But sometimes there are more people running for the board than we can actually seat on

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the board.

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So that means that one or two or sometimes even three people are going to run for the

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board and not get it.

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So maybe that would be the time to campaign?

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Definitely.

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We should also talk about what it means to have a three-year, two-year, one-year seat.

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Because our board terms are typically three years.

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But there have been occasions where people have moved out of state or people's lives

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have been disrupted and they have had to step back from being a director.

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And so a one-year or a two-year term will become available.

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So if you can fill your three-year terms, but you can also fill those one and two-year

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terms.

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And I think we set it up that way where we say that we stagger the terms so that we

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are always overlapping different experiences.

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So it's not everybody leaving the board or being reelected for the board all at one time.

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Really so because we have at max 13 seats, we have two years where four people could

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be elected for three-year seats and one year where five people can be elected for three-year

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seats.

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Okay.

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Just because of the way the math works.

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Yeah, we don't want the board to turn over entirely in the same year.

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It's interesting.

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So this is really about democratic member control, which is about encouraging our owners to vote.

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And it's funny how our conversation has changed over into a board of directors conversation

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because you and I have so much experience with that because I was on the board for six

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years and you've been the board administrator.

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Almost eight years.

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So it's like in this moment, what I want to say is that, hey, if you're an owner and

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you're listening, come to a board meeting.

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See if this is something that you're interested in participating in.

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And also if you're an owner and you're listening and you get a very sweet email from the

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co-op saying, it's time to vote for your board of directors.

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Will you please do that?

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It's really important.

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It's really fun and exciting that this community-owned business gets to be run by members of the

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community.

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And actually, as I was looking through some papers prepping for this, I found this really

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great paper by Michael Healy, who is part of the Columinate team.

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He wrote this back in 2005.

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He talks in this paper called Democracy and Cooperatives.

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He talks about democracy not necessarily being equated just with voting, but with actively

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participating and discussing.

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There's this really beautiful passage from this that I would like to share.

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As consumer owners of food stores, we must unlearn the lesson fed to us since infancy

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that we vote with our dollars.

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If we are nothing but consumers, the implication is that we have nothing but dollars with which

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to vote.

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And like it or not, whoever has the most dollars gets the most votes.

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But in a cooperative, we are not just consumers, we are also owners.

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As such, we have not merely votes, but our voices to add to the conversation.

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Cooperatives provide a place in society in which we can learn to use and practice using

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our voice.

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If you are looking for a way for your voice to be heard, on the board of directors page

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of our website, there is a contact the board form, and I know that our board would love

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to hear from you.

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So use your voice.

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Also if you come to a board meeting, like Alessandra just suggested, there is a place

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on the agenda for public comment.

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Again, it would be a wonderful time for you to make your voice heard.

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Positive or negative, any input that we get from owners helps make our cooperative better.

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And just as like a shout out for democracy, I just want to say that I like really believe

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and hope other people can be open to maybe changing their mind about this because I feel

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like governance is really fun.

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I feel sitting in a board room, the understanding where people are coming from, how they make

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decisions, do they make them fast or slow, do they need more information, do they need

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more time, are they interested in learning new things, did they really come to the table

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wanting a couple of different ideas to be put forward.

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All of those things are so interesting to me and so fundamental to what it means to

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get along as humans to be a good listener at the board table is such an amazing gift

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to be able to let somebody who's not used to talking but has a lot to share, to make

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sure that you provide a safe space for them to share their really interesting insights,

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values, decisions.

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It feels like it's a place of strength for our co-op.

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Board meetings are two and a half hours.

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Sometimes they're longer than that.

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And that's a long time to sit down and hold space with each other and kind of like put

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our egos to the side and make decisions for the co-op.

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To hold the co-op in this way that we are the stewards but also that the co-op is our

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elder.

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It's been around for longer than a lot of us have been around.

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It's here to teach us lessons and we're here to take care of it.

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I think that again that group decision making that happens in the boardroom is a really

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fundamental aspect of why the co-op is so wonderful because we make decisions together.

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We try to make decisions really mindfully.

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Amen.

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I would like to start out the next part of our show by saying the co-op will be open

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during the renovation.

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Right now an amazing group of contractors is digging up the road.

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Very soon they'll be digging up parts of our parking lot and they'll be redesigning the

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entrances to our store.

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We will be open during all of this time.

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The parking will look silly.

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There will be dump trucks.

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There will be cranes.

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There will be all kinds of amazing things happening at the store.

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And also we will be selling groceries and we will be selling food.

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Our priority is to make sure that our owners and customers and shoppers can come in and

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buy the food that they need and have a pleasant experience.

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All of our cashiers and stockers and marketing staff and produce staff like everybody is

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working super hard to have the store be fully stocked and clean and we're just going to

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be open.

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And if we're not going to be open we'll tell you but we're going to be open.

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Why don't you tell us about what's going on in the store?

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Well yeah so we're still doing things in the basement.

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We dug a lot of really big holes to move water lines and electrical lines and sewer

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lines and like all kinds of upgrades to the building that haven't been upgraded since

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it was built in the 60s.

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So that feels really smart and a great use of our space and our time is to make things

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really safe and really streamlined in the basement.

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And now we're filling in those holes because we've laid the pipe that we need to lay and

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we're filling in the holes and pouring the concrete pads for building out the framing

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for the spaces that we are building to use.

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So some of those spaces are so exciting.

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Production areas for prepared foods, preparation areas for the meat department to just have

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more space to place where they can make the sausage.

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Yes, literally making the sausage.

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A lot of that is like behind the scenes sort of we knew it was happening but it wasn't

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something that everybody who came to the store knew was happening.

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But now this week since Monday Pendleton Street has been sort of a disrupted area because

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we are digging giant holes outside of our building to improve access to the sewer system.

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So the pipe that we had was a smaller pipe again back in the 60s.

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We just had a different volume out of that building.

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And so we're upgrading the size to the sewer for Belfast so that that runs smoothly.

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We also have a grease trap.

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Most restaurants and food stores have a grease trap because it just catches the solids before

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they go into the city's wastewater treatment facility.

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So the grease trap we were using was undersized really for our purposes.

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And the new grease trap that we have installed is beautiful.

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It is huge.

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It is in the ground and it's going to be easily accessible to be cleaned out on the regular.

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And it just feels like a really great, smart, healthy step for like the longevity of this

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building and the longevity of this business.

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But that means that we're digging up the street to get into the city sewer lines.

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So that today is like Wednesday of that happening and this should be the last day.

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They're finding so much cool stuff.

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They're finding like glass bottles that are from the 40s, 50s, 60s.

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And some of these are like bottles for Vaseline and milk of Magnesia.

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And some of these are bottles for gin and whiskey.

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And it's this interesting thing where both of those things make so much sense to me because

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before this building was the co-op, it was a pharmacy.

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So it makes sense to me that we're finding pharmacy things.

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And before this building was a pharmacy, it was a hotel.

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And so that makes sense that we're finding all of these old gin and whiskey bottles because

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it was a full bar.

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It's called the Windsor Hotel in the early 60s.

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It burned down.

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And what we found digging up the foundation of the building to lay that pipe for electrical

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and water that I was talking about, we found remnants of the burned hotel.

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That's insane.

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It was crazy.

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I couldn't believe it.

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And I almost didn't believe it.

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And then today I was talking to some of the contractors and I was like, hey, did you guys

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dig under the building too?

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And they said yes.

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So what did you find down there?

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And they told me that they found remnants of a burned building.

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They didn't know that it was the hotel.

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Only I knew that because I have geeked out on that property.

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They found remnants of this burned building.

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And I was like, isn't that crazy that they used it as fill in the 60s?

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And they looked at me and they were like, ah, in the 60s, there were no codes.

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They just did whatever they wanted to do.

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These guys have worked all over the mid-coast.

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They were telling me that they find the most interesting fill in Belfast.

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It's very classic that Belfast uses whatever it had to make fill, to build buildings on.

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So that whenever they dig around in Belfast, they know they're going to find cool stuff.

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Well, that should be the new town motto, built on cool stuff.

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Built on cool stuff.

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The general contractor that we're using is Warren Construction.

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They're out of Portland.

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And they worked with the Portland Food Co-op and they've done a lot of really lovely, well-designed

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retail spaces.

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So that's why we chose to work with Warren Construction.

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But when we started to work with them, we said, hey, it's really important to us to work with

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local subcontractors.

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So everybody that they found for all the projects so far are local subcontractors.

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Some of them we worked with before and some of them we're working with for the first time.

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And it's been wonderful.

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And I hope that they all know how excited we are and how interested we are and how connected

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we all are to this building and to the project going well.

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It can be a little stressful, I would say, to close down a road and dig it up.

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But hopefully we're bringing some excitement and interest and some positivity to what's

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a pretty big job.

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Definitely.

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I know I'm excited.

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Yeah.

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And so the contractors we're working with, they have a lot of other jobs.

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They're very popular folks.

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And they said, hey, we can come back to do the other foundation work for Shop for Me

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and for the cafe, but it's not going to be for a little while.

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Or we could stay here and we could do it right now.

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We said you should stay.

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You should do it right now.

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So beginning today and going into next week, we will be doing the groundwork and laying

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the foundation for the new entrance to Shop for Me and for the new cafe seating area.

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If you go onto belfast.coop backslash renovation, there will also be updates there.

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I'm trying to post as many pictures as I can with as many updates as I can.

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Our general manager, Doug, has been doing weekly videos that you can find on Instagram

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or on YouTube, a little behind the scenes action.

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Any of our social media and eNews has a lot of this information.

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You can sign up for our eNews at the bottom of our website, which is belfast.coop on

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any page that you choose.

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So belfast.coop.

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Yeah, that's it.

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If people do see disturbances at the entrance of the store, just know the store is open

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and that if you are unclear of where to go, there will be someone to provide information.

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Head over to customer service or find somebody with a name tag.

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We are working so hard to keep the workers all educated and updated about everything

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that's going on.

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So if you have a question, just feel free to reach out or you can write to info at belfast.coop

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with any questions that you have and we'll try to get back to you in a timely manner.

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My last update is that the next board meeting is going to be Wednesday, July 26.

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Board meetings start at 6 p.m. and you can find more information about that on our website.

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It has been a pleasure being with you today.

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We hope that you will join us next month when we talk about principle three.

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Economic participation, which means if you're going to be an owner of a business, you probably

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should shop there and use it because that's what's best for you as the owner of the business.

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Yep, learn more about it.

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Next time.

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This is for the cooperators.

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Thanks, guys.

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You've been listening to episode three of Smooth Cooperator from the Belfast Community

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Co-op, hosted by Alessandra Martinelli and Emily Berry, produced at the facilities of

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Belfast Community Radio.

