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Hello, welcome to the careers4kids podcast for kids learn careers.

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This is Maxwell Valencia.

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And this is Henry Morrison.

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And today we have Candice Holly from the HR department.

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Hi, how's everyone?

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Good.

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Thank you for spending your time to be on careers for kids.

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We hope we have a great interview.

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Now let's get started.

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So tell us what you currently do right now.

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So right now I am the director of human resources for a town called Westport, Connecticut.

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I am responsible for hiring, training, employee relations, and a myriad of other benefits

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and and I would say employees appreciation aspects of the job.

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That's cool.

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Yeah.

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So Henry, I want to the second question.

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Yeah.

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So tell us more about your career and how you got to this position in the first place.

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Of course.

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So I actually started at a program out in Tennessee that was for high school kids to

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do something a little bit different rather than like the retail type jobs that are plentiful

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and food service.

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So it was sponsored by the county.

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I'm originally from Memphis.

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So Shelby County, we sponsored this program and it got me to work in the city of Memphis

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as a teenager rather than doing these other types of jobs.

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So I learned a lot about human resources because that was a department I was kind of chosen

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to work in.

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So it really piqued my interest.

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I went to school to learn more about it as well and then started as an HR generalist,

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which is a very role that touches all the different parts and various parts of human

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resources.

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I learned a few earlier, but it gets a bit more extensive and a generalist is a person

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that kind of touches a lot of things from that side.

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And then I grew into a more management position and continued to travel through my career

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that way and eventually got into strategic HR, which is just really all about the strategy

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and how it aligns with the company or the town strategy in my case now.

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And I continued with that, I did some HR consulting because it's such a plug and play kind of

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career that you can add it as an HR layer to just about any business.

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So I've been able to touch that side as well.

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And found a role in Westport, which is very, I lived in a town adjacent to here for many

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years and Westport feels great.

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So I ended up very luckily being able to work for these folks here in the town of Westport.

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It's an amazing job that I have now where I just like I mentioned before, lead the HR

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functions for the town.

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The Board of Education has a counterpart as well who does it, but I primarily work with

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all of our 17 departments.

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That's awesome that you were able to start over there in Memphis and bring the talents

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that you already had over to Westport.

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That's awesome.

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Yeah, yeah, it was fun.

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It was a nice, the way I look at it, I'll tell you a little fun fact about me.

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If you ever meet me, I'm six feet two.

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I'm very tall.

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And I played basketball for Cincinnati and Ole Miss.

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And I ultimately started coaching a little bit before, you know, kind of getting into

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HR and I coached a little bit in college too during my grad years at Seton Hall.

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So that brought me on the East Coast.

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And it's a very, you know, it's a very different place than Memphis out here.

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So just being able to, from an exposure standpoint, have an opportunity to be out here and practice

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HR and get the challenges that I get a chance to get every day has been awesome.

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Not to say there are good jobs out of Memphis.

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I don't want folks to think that at all.

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But I just was so fortunate to travel here, one of the largest parts of our country, and

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really be able to practice this.

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Yeah.

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So what part of your job do you enjoy the most and not really like the most?

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Oh, good question.

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I would say that all of the parts have, I'll start with the don't like part.

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All the parts have an administrative burden to it, if you will.

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All of the parts and the functions of the HR pie or human resources pie, where there

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are benefits and payroll can be a part of that.

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Very tedious, like compliance portions of that pie.

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But then you have more fun stuff like talent acquisition, where you go and wed talent to

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roles internally.

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And you have other pieces of the pie too.

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But all of them have this thing called admin.

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You have to pay for it.

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You have to be very tedious.

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It's important to be a good HR administrator, I think, first, because it's kind of how it

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all works and holds it together is that double checking and crossing your T's and dotting

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your I's.

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So that part is not lovely, always for me, and sometimes can feel a bit heavy.

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But if you prioritize your week and kind of have yourself an admin day where you can catch

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up on it, and then that part can be managed.

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But I would say that's the part that I don't necessarily love.

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The part that I do like, I would say, is just employee relations.

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And that can cover anything from conflict resolution to appreciation and finding ways

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to engage people.

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I feel like employee relations trickles across just about every function because you're dealing

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with people.

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So the employee relations part can be unpredictable and very rewarding at the same time when you're

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able to resolve problems.

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It's kind of why you get into it, at least for me, to be able to solve problems and be,

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like the name says, a resource to humans.

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So I would say employee relations is my fun part.

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So what's the dream job you imagined yourself doing when you were a kid?

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Or not just when you were a kid, but is this a dream job you imagined yourself doing even

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later in life?

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Oh, you know, I feel like I think it is because I say this to my coworkers a lot too.

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I'm just a basketball player that ended up in HR.

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But it was serendipitous for me because you get to lead teams.

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You get to bring folks together and all the transferable stuff that you get from playing

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on a team.

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You can see this application in human resources as well.

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And you get to be a role player.

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You get to be all of the things that really make an aspect of a team up.

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So I feel like it was probably destined for me to do something in the people space, be

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it people operations or counseling or some sort of people-oriented career.

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All right, Maxwell is going to bring up the next question.

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Yeah.

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So when you were younger, who were your main idols?

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Hmm.

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Some folks that I really admired in my family, I would say, there were, would probably be

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starting with my family.

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My mom, who was extremely, I would describe her as fearlessly kind.

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She just found a way to be kind in some situations that didn't always require it.

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But she taught that to us as well.

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You start, kind of start with yes instead of starting with no.

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And that's not saying yes to everything, but at least starting with like, yes, I hear you

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or yeah, it's just a more positive outcome.

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So I've learned how to move that into some of the things that I do in my career, my personal

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life and all of those things.

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But just to see her navigate really tough situations.

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And my mother was a mathematician.

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She ended up working with women, infants and children program down in Tennessee.

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And I was just a really big fan of her kiddos.

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I have two other brothers as well.

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And she always pushed us in academics and sports.

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So I, and very tough times, you know.

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So I would say that she's one of the people that I would look up to.

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And another mentor would probably be a coach that from high school, her name was Coach

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Parks, Betty Parks.

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And I, like I said, I didn't really, I kind of fell into it to HR, but I did basketball

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before and I always looked at myself as an athlete.

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And I thought I was pretty good coming into basketball in the ninth grade, but she was

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my high school coach and she pushed me to be even better and challenged myself.

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And those are some of the things that why I say I end up in a team like environment

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in this profession that I look for.

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I always sort of felt humble when I did that.

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So push you to be the best that you can be.

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If you think you're great, you can be greater.

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And also, you know, she would always say you win or you learn and you're always continuously

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learning and growing.

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So I look at those two folks in my life a lot and the lessons that they taught me to

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still carry through today.

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Why did you pick this specific job?

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I would say with the town of Westport, this was an opportunity that just kind of fell

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out of the sky for me.

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I think I had been consulting prior to this for Metta and they are a social media engineering

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social engineering company and they deal with some of the bigger social platforms, social

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media platforms that we use on a regular basis.

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There's a transformation consultant for them really just translating policy into concepts

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and working with different departments within that space.

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And it was in New York City.

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I myself reside in Fairfield County, Connecticut, and wanted to, like I said, I have three kiddos.

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I talked to you guys earlier.

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I'm a model three.

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And I wanted to be closer to home and sort of pull back from some of that type of work.

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And I said it kind of felt right at Westport in this opportunity because it was near and

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dear to me because of the years I spent right next door to it.

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So it felt right.

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I love working with the folks over there.

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I love the municipality space for me.

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It's challenging in a good way because I've always sort of worked in many different other

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industries and this is a newer one for me to, again, apply the principles of best practice

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and HR and try to find ways to translate policy into actual practice.

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Cool.

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So what was your career before this and what made you move on from it?

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Well I think I sort of I feel like I kind of grew up in HR, especially from the days,

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you know, in high school.

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But I went to college and changed majors after I sort of found myself more on that side of

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it, on the HR side of it.

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My initial career that I wanted to do would have been something like physical therapy

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or something in that space because I myself had injuries and stuff like that and I was

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very curious about it.

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And then I switched more into like a social and behavioral science space just to kind

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of understand how people think and do things.

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And then that sort of naturally took a route to like human services or human resources

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kind of road for me, which is much more management and policy and a bunch of other little pieces

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that were important to the entire process of that HR journey for me.

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So I was like, I really want to learn that.

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And that kind of became the thing that I really put my attention into it.

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So no physical therapy.

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I think I wish I kind of did that too, though, because all these injuries from basketball

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keep keeping up with me.

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So I see.

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So what was the biggest highlight of your entire career?

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Oh, that's a big that's a good question.

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I would I would say, OK, so a restructuring that didn't require any layoffs where I worked

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at a company called CNP Hope Promise.

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I was their VP of people and operations.

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And it was a career that is a role rather that sort of worked with all of the departments

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from the standpoint and of course, HR sort of touches all all employees.

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So they were growing pretty rapidly and they were needing to shift different parts.

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Well, the longer story of it, the long short of it is folks kept their jobs.

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We were able to realize the cost savings and optimize sort of the organizational chart

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that they were going for.

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There was a lot of design work and thought put in behind compensation and other parts

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to really make the employee experience as without disruption as possible.

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But also keeping it's a fine line to kind of dance in this space because you have to

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also keep the company protected from a compliance standpoint to make sure we're doing things

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appropriately and also the interest of growth.

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So it's we were able to do that with minimal disruption and folks kept their jobs and it

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optimized everything.

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So what are the biggest challenges like in the world right now they think can be solved

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by Gen Z?

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Oh, wow.

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That's a great question.

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I have a Gen Z daughter and then I have a couple of Gen also kids that run around saying

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skibbity this and Riz and viewing and all these new things.

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I knew it was viewing, but that was like what?

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So what's giving problems?

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Can I say let me stop my kids would be so disappointed at me using that language.

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I think this is how I feel about Gen Z.

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It is in such unique position.

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I myself am a millennial or Zenni or a little bit an 81 baby and very old guy.

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But I fortunate enough to kind of have the conversations with my kids because millennials

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are a bit open to that.

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And I think some Gen Xers are too and you know, make it a generational war, but there

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are generational differences even in the workplace that we have to acknowledge what motivates

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people, what keeps people retention and then how to attract them.

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So Gen Z is an evolving generation.

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You've always had technology.

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You've always had things that were I would say the generation prior saw both sides.

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And because of that, it's just a different consciousness happening with you guys.

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And I feel that you can really if you put your mind together, you can get if you put

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your mind together, if we all put our minds together, I think we can obtain some level

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of inclusion if you will.

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And that's a big one in HR too with diversity, equity and inclusion.

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The acronym CEI.

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You'll hear a lot of folks talking about that.

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But just being a more inclusive society to all.

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I think you'll have the conscientious fortitude to understand that a bit better because we

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are in the age of information.

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I feel another problem that could be addressed is really looking at unhoused persons and

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how to provide paths for these folks to be able to have some independence and growth

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and services should there be there's a high awareness around mental health.

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So I feel that this is a generation that can really start to galvanize the types of programs

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that would help and the types of movements that would make our society better at large.

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And we're growing each generation changes and I feel like we just become smarter and

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smarter and in the age of information with God like technology and AI, there's hardly

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anything that can't be achieved.

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So I've seen this evolution with you guys.

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The Internet is crazy.

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Some people use it for wrong though.

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Like watch like waste their time on YouTube.

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Sometimes YouTube is okay, but it's better just to be researching about stuff and like

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us like creating a podcast to inspire kids.

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Absolutely.

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I think this is brilliant.

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And it's true to your point that it can be used for, you know, use your powers for good

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versus evil, if you will.

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I feel like with any new thing, there's like the wild wild west years before some types

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of, you know, etiquette and regulation is sort of put in place to help steer it in a

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place of positive rather than negative.

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I still feel like we're kind of out there in that in that world right now.

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We're not quite landed.

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You know, it's so yeah, exactly because the Internet's still pretty new.

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I mean, yeah, it only became mainstream like the 90s ish.

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So you know, I really like the 2000s.

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So if someone wants to follow new footsteps in your careers, what do you tell him or her?

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I would say, you know, try to research it as much as possible.

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Anything you want to sort of do in life, you do need to be a bit diligent about what it

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is and understanding it and indeed actually see yourself sort of doing that.

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What feels right to try, let's say research it.

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And if it is something you really like to pursue, you can take coursework in college

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as you do that.

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Take coursework in college, look at Ted talks about certain concepts in HR.

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HR is very, you know, it's evolving as well because we have to keep up with society too

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and making sure that we are continuing to protect employees and clients of your consultant

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and or your company, in my case, a town, employees in town, the town itself.

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So there's a lot that can be learned by watching these speakers really go into a lot of the

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concepts that are being now practiced or just worked in theory before.

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So researching that, watching videos, going to school and kind of focusing on some of

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the different parts that you might want to learn in HR, be it, you know, training and

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development or organizational design and or development and stuff like that.

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So there's different parts that you could specify or you can just kind of do the broad

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brush and see, you know, once you get in the career, kind of which way you want to go.

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So I would say those are kind of the steps, you know, understand researching it and taking

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the coursework forward, getting into an internship, you know, at places when you as much as you

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can to gather information.

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That's that's all going to go in your repository of knowledge and and you'll be able to better

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make kind of decisions in career choices.

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So more you kind of research it.

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So what is your main life advice for kids listening to this podcast?

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Meme life advice?

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Oh, that's that's interesting.

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Yeah, you guys.

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What meme do I see a lot?

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I don't know.

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I see you caught me off guard.

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There's so many memes that are out there that I don't even draw in a blank right now.

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I'm just thinking skivvity toilet and stuff like that's all that's coming to my mind right

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now.

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So I would not say that.

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I don't know.

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I would say I can't think of one.

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I'm not going to say anything because I think I can think of one right now.

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But my regular advice would be just to go for it.

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Fearless.

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See what's out there and always remember to be kind.

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Is there a meme advice that you guys that's a favorite one for you?

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That you that you like?

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Maybe you could educate me a little bit here.

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I gotta say mine is like if there's something that you want to change and you can change

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it like why not change it?

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Oh, I love that.

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I love that.

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Very, very deep.

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Yeah.

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Okay.

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I is if you want to pursue something, work hard for it.

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Like don't just be like I'm going to do this.

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I'm going to do this.

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Work hard for it.

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Like do stuff you want to do.

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Like it'll say you want to start a business.

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Practice selling stuff and yeah.

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Yeah.

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I love that.

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Well, you guys are wise.

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This is really good.

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This is that's great advice.

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It goes right with what you know, one would say if they wanted to do this type of career

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to go for it, you know, and do something, do something yourself.

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So good advice from you guys.

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Thank you so much, Miss Holly, for allowing us to interview you.

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I'm sure many more kids will be inspired by this interview.

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All right, you're welcome.

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Thank you for having me guys.

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To whoever's listening, thanks for listening to the podcast.

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Hope you enjoyed the episode.

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We'll see you in the next one.

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Bye.

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Bye.