WEBVTT

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Hello and welcome to the Smart Beauty Podcast.

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I'm your host, Viola Levy, beauty journalist

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and founder of copy led branding agency, Smart

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Beauty Creative. We're here to create your brand

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voice and craft the story behind it. I'm truly

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honored to welcome today's guest, Ruby Hammer

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MBE. Needing very little introduction, she is

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an industry renowned British Bangladeshi makeup

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artist, entrepreneur and the founder of Colt

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90s brand Ruby and Millie, which she founded

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with Millie Kendall, CEO of the British Beauty

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Council. And more recently, Ruby Hammer Beauty,

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a capsule collection of beauty essentials. Born

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in Nigeria to Bangladeshi parents, she moved

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to London at the age of 12 and a few years later

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started her career on the shop floor of Harrods

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before becoming an assistant to a leading makeup

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artist and her star continued to rise from there.

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She was awarded an MBE in 2007 for her contributions

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to the cosmetics industry. And as a kid in the

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90s, myself with black hair, glasses and an olive

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complexion, I didn't fit into the conventional

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beauty mold where blonde and white was seen as

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the ideal, and I didn't consider myself pretty

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in comparison, yet Ruby and Millie was my first

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introduction to the glamorous world of beauty,

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and the sleek packaging and branding just mesmerized

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me. It showed me that beauty could be fun, not

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serious and grown up always, but something to

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make you feel good, not just look good. I got

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given a copy of... Ruby and Millie's book face

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up for my birthday one year, I think I was about

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10 or 11. And it just taught me the basics of

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beauty and just the stunning photography and

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diverse range of models, which wasn't commonplace

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at the time really stood out to me in a sea of

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homogenous beauty ideals. I think this was the

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first time I felt like the world of beauty. truly

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was for everyone and there wasn't just one way

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to be pretty. I feel very privileged to have

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gotten to know Ruby as a beauty journalist and

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interviewing her on my podcast, I feel like my

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career has really come full circle. What I love

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about Ruby is that she has a lot of opinions

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on the industry, which I love and can't wait

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to delve into, as well as being very open about

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her personal journey, which I'm really looking

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forward to chatting to her about as well. So

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without further ado, Ruby, thank you so much

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for joining me. Thank you so much, Vera, for

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asking me. It's really great. God, it sounds

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quite funny when you hear somebody else relay.

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No, definitely. Well, thank you so much for being

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on the show. And going back to the very beginning,

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so growing up in Nigeria and later London, I'd

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love to know what your introduction to the beauty

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world was like. And did you always imagine that

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one day you would have a career in it? No, not

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at all because my late father was a doctor and

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I always assumed I would follow his profession

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and it was only when we arrived back in this

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country and I now realize when you're doing your

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own levels I don't know what they're called now,

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but at that stage I realize oh my god out of

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all the science subjects the only one I liked

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was biology and I probably don't have the aptitude

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for that vocation you know you can't just imagine

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I want to be this you've got to have the skills

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and the reins to do that and so then I changed

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to social sciences and it didn't mean my education

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stopped it just means the way the focus you know

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like that and talking about beauty my mum was

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a very young Mum, you know, she had me at 17.

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So that's probably the inspiration for beauty

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and how transformative that power is of how you

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look and you put a face on. You know, she was

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a housewife with three kids by age 21. but she

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was still a very supportive partner to my father.

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So she'd be cooking all day, sweaty and horrible

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in Nigeria. And yet then when it was a cocktail

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party or a dinner party, you know, she would

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change herself with makeup, with hair, with the

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wigs, with this, with that, and different bits

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of what you wear. And it was a very good template

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for me to see how many facets a woman has, you

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know, she's a woman, she's a mother, she's a

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wife, she's her own personality and beauty is

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part of that, you know, there's always all our

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appearances are like that, whether it's for women

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or men, you have to shower, you have to be clean,

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it's a sign of good health, you know, there's

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a thing when you are suffering mental health

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issues that one of the first things that goes

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is probably your attention to hygiene, personal

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hygiene and things that make you look and feel

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better. So they're not just shallow things. If

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you start not brushing your teeth and not having

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a wash and not having, it has bearing on lots

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of things. So I don't like this thing of people

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just think, oh, we're just so engrossed with

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how we look. It's like some shallow, horrible.

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is actually a good sign of taking care of yourself.

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One of the first steps towards that before you

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get into a aesthetic or a creative, you know,

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what the trend is, what the style is, are you

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living up to that? Is it expensive? Is it mass?

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Is it luxury? Just the basics of having clean

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teeth, clean hair, clean body, not smelling,

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you know, your nails are cut or groomed, and

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it's a sign of your... good mental health, your

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physical wellbeing. And that's a start to, you

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know, why do we have care for people who when

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they can't look after themselves when they're

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ill or elderly or whatever, pay a lot of attention

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to that, don't we, about having that bit of making

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you look. For sure. So it's very important, it's

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very important. It is, it's not necessarily about

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vanity. It's kind of, I liken it to making your

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bed every morning and keeping your house tidy,

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similar to what you were saying. I think everybody's

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mental health suffers, you know, their house

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starts to become disarray and things can. And

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bring disease, you know, things that you use,

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you know, just the way you dispose of your rubbish.

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has a bearing if you don't take care of it you're

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in your home like yes we all get a bit busy and

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I'm probably a bit messier than most people.

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I'm scrupulously clean but I'm more I'm a little

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bit of a hoarder and things come you know as

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you well know as as a journalist or in beauty

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tons of things come to us and we have to address

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it and deal with it and it can't all be dealt

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with in that. Exact second and then the way I

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give a lot away But I have to also hold on to

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something because it's not relevant right now

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But it will be in something later, you know Because

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I'm judging something or I'm gonna talk about

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it or it goes in my kit Not every single thing

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gets used every single time No into you, you

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know, you have to look at it to think oh my god.

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That was so amazing This is appropriate for this

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particular job or shoot or what I'm going to

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talk about now or master class or whatever it

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is so yeah stuff arrives through our door and

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it's not just keeping yourself looking okay like

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you said it's not just vanity but your environment

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your bed your home your what you put inside your

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body how you think you know sometimes if it's

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just too much just to take a walk away from something

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just to be in nature for five minutes if there's

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the park or somewhere you can just sit and breathe

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to get your balance back. It's all part of living

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this life and sometimes it gets overwhelming

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for all of us, whatever. We're not a three -year

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-old that I can just throw a tantrum, deal with

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it, cope with it like an adult. So everybody

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needs Different things that helps them cope with

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this thing called life, you know couldn't agree

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more and I thought yes There probably is a toxic

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element of the beauty industry and people do

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prey on people's insecurities I like to think

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that that's not widespread that that's kind of

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as a toxic element in life Do you know what I

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mean? Humans are even the best person has moments

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of weakness and has said a harsh word here or

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there or doubt and vice versa, you know, like...

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Beauty is just so blatant. I think that's why

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people get up and arms about it. It's just coping.

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It's not just, oh my God, it's just the beauty

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industry that carries a toxic crown. It's life.

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People in all walks of life, in all professions,

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do belittle, troll, you know, gaslight, undermine,

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whatever, or are not... or double -faced, whatever

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they are, for whatever reason. We don't know,

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because that's how it is, isn't it? No, definitely.

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And I was talking to Millie about this when she

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was on the podcast a while back, and there's

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nothing wrong with wanting to look good. It's

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just as long as you don't have to look good in

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order to feel good or to feel like you need to

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meet a certain standard. Do you know what I mean?

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I mean, it's all about body image, isn't it?

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Look a certain way because somebody tells you

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that that's how you're supposed to be. or, you

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know, I don't dictate to anybody. I never have

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done, even in my work and things, I've followed

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trends, I've set trends, but I feel, in the end,

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everybody, it should be their interpretation

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of what it is that suits and works for them.

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You know, I don't like being dictated to that

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way. Oh, you're 63 years old, so you shouldn't

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wear denim shorts. or you can't wear this or

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you can't wear that. The only thing is I can't

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see properly to do a liquid eyeliner the way

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I can do it on somebody else. I don't execute

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it as well on me, even with my skills. So I've

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made peace with it that when I can do a little

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flip, I'll do it if I'm feeling steady or not,

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and I've got the time. And when I don't, I don't

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have to do it, even though it's a product that's

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in my range at the minute. You know, like it's

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just this. having to, the pressure of having

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to, I think it's quite liberating to be able

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to make peace with it, come to terms with aging

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or beauty or knowing these are the features you've

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been blessed with, and it is a blessing. Exactly,

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I actually feel, I don't know about you, but

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the older I get, the better I feel about myself.

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So I think, all right, my eyes are never going

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to be this big and huge or I'm losing my hair

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now, so it'll never be that lush thing that people

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look at as South Asian beauties. You're going

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to have this thick curtain of hair. You've got

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more hair than I have. And you know what? You

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make peace with it and you address it the best

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way. Exactly. Without all your energy just going

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on how you look. 100%. And like I say, I feel

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like it's how you carry yourself, isn't it? And

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just, you know what? Yeah, I might have a less

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collagen than I did in my 20s But I'm alright

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as long as I look good for my age and I don't

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look that good This is that including the man,

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you know, we have it and we lose it progressively

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Progressively and when you know that you lose

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it if there's something you can do about it like

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taking a supplement whether it's a cream whether

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it's a liquid or doing your You know weight training

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or booster next whatever that is, when you know

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the remedy for it and you're inclined to try

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that, then that's great. No, definitely. You

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know, that's all it's about. How do you get through

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this journey of life? And it is unique to you.

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Nobody lives somebody else's journey. We all

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live our own, you know, all eight billion of

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us on the planet right now. I don't know. I think

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that's right. I think we're eight billion. um

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but everyone has to kind of sustain and live

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their unique journey you know there are lots

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of things you can learn from each other and lots

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of generalities and this works for someone so

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but within it no one's journey is 100 % the same

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as somebody else's no that's for certain and

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uh that's quite that's quite wonderful in a way

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isn't it i mean But in terms of like body image,

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I mean, I've mentioned that I kind of struggled

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with it growing up. Obviously growing up in Nigeria,

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imagine was very different than if you'd grown

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up, spent all your life growing up in London.

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Did you struggle with body image? You know, I

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was in a hot country. I was really thin. My father

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was tall and thin. I was really thin and I was

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always a bit of a tomboy. So I didn't ever stay

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indoors when you're supposed to do the siesta.

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I would be out there and I was always darker

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and skinny and like, you know, like my nickname

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was Mowgli, because I was always this scrap with

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runny hair with scraps on my elbows, knees and

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a bit of that dusty hair. And then when you come

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here, it's like the opposite, the temperature

00:13:35.169 --> 00:13:38.970
is extremely cold and luckily my school, I went

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to a comprehensive, didn't have a, you know,

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it wasn't, you didn't have to have compulsory

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school uniform. So I wore my own things so I've

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expressed myself fashion -wise from from going

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to school um and we were allowed to wear makeup

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as well so when I was allowed to wear it from

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14 15 you know I did it I experimented wildly

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before I became a professional at it and then

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that's I reduced wearing it because it was like

00:14:08.500 --> 00:14:11.899
more about just being clean and comfortable and

00:14:11.899 --> 00:14:14.779
wearing your layers but it wasn't about how I

00:14:14.779 --> 00:14:18.059
looked but making my subject and delivering the

00:14:18.059 --> 00:14:21.120
job whatever that was a fashion show or an editorial

00:14:21.120 --> 00:14:25.440
or whether it was say advertising or tv or something

00:14:25.440 --> 00:14:27.759
you know there was no social media in those days

00:14:27.759 --> 00:14:30.000
it wasn't those kind of things but within it

00:14:30.000 --> 00:14:33.000
there was still I did many different things yeah

00:14:33.000 --> 00:14:37.860
it was it was more about my focus was on who

00:14:37.860 --> 00:14:41.779
I was looking at not about me and yeah I was

00:14:41.779 --> 00:14:44.240
able to use those skills to make myself look

00:14:44.240 --> 00:14:47.940
okay and then in the 90s when we became the face

00:14:47.940 --> 00:14:50.519
of a brand it was important how we looked you

00:14:50.519 --> 00:14:53.059
know like you can't be cosmetics of someone and

00:14:53.059 --> 00:14:57.820
not wear a stitch yourself and but having someone

00:14:57.820 --> 00:15:01.379
like Millie who was a direct complete contrast

00:15:01.379 --> 00:15:04.159
to how I was in appearance you know she was blonde

00:15:05.839 --> 00:15:10.159
blue, green, you know, just in coloring and in

00:15:10.159 --> 00:15:13.539
manner and personality, everything. But we were

00:15:13.539 --> 00:15:15.679
really good mates and we were business partners

00:15:15.679 --> 00:15:20.360
and we had different ways of tackling something.

00:15:21.059 --> 00:15:25.120
But we came to similar conclusions about the

00:15:25.120 --> 00:15:28.759
brand and about our perceptions of life. So it's

00:15:28.759 --> 00:15:33.370
about keeping yourself open. to receiving info

00:15:33.370 --> 00:15:35.750
and giving your own way out and hopefully somebody

00:15:35.750 --> 00:15:38.710
out there listens to your version as well. Yeah

00:15:38.710 --> 00:15:41.370
so body image wasn't really an issue for you

00:15:41.370 --> 00:15:44.450
would you say? Well it was in some funny way

00:15:44.450 --> 00:15:47.850
because it wasn't a body issue that I was big

00:15:47.850 --> 00:15:50.289
in size but I was really little so everyone would

00:15:50.289 --> 00:15:52.350
keep going on about how skinny you are oh my

00:15:52.350 --> 00:15:54.509
god you're so little you're like a twigler and

00:15:54.509 --> 00:16:00.430
you had all these funny nicknames but my Parents

00:16:00.430 --> 00:16:03.789
never made me feel that that was something, you

00:16:03.789 --> 00:16:06.090
know, as long as you were healthy, you ate well,

00:16:06.149 --> 00:16:11.789
you slept, I was energetic, I played, I... So,

00:16:12.330 --> 00:16:14.769
you know, my father was a doctor, so it was like,

00:16:14.889 --> 00:16:16.509
yeah, he did have loads of people like, look

00:16:16.509 --> 00:16:18.269
at her, is she all right? Like, she's not got

00:16:18.269 --> 00:16:20.629
worms or rickets or something or weird, and then

00:16:20.629 --> 00:16:23.169
they look at you playing, like you say, you've

00:16:23.169 --> 00:16:25.629
got the energy. I wasn't listless and just sitting

00:16:25.629 --> 00:16:29.980
there like a broken kid. and I slept and I ate.

00:16:30.200 --> 00:16:33.580
I had an appetite. I didn't overindulge because

00:16:33.580 --> 00:16:35.720
I just didn't. I wasn't my nature. When I was

00:16:35.720 --> 00:16:38.120
full up, I was full up. That's it. They didn't

00:16:38.120 --> 00:16:40.320
force you. You've got to eat what's on your plate.

00:16:40.700 --> 00:16:43.559
But we were taught not to waste food and only

00:16:43.559 --> 00:16:45.240
put in your plate what you think you're going

00:16:45.240 --> 00:16:50.220
to eat. So I did have issues because people made

00:16:50.220 --> 00:16:53.139
me feel like you weren't normal. You were like

00:16:53.139 --> 00:16:57.220
this over -skinny person. And then now, you know

00:16:57.220 --> 00:16:59.600
when you're at the other end of the spectrum

00:16:59.600 --> 00:17:02.779
where I'm in my 60s and you have menopause and

00:17:02.779 --> 00:17:04.480
you have a thickening of the waist and things

00:17:04.480 --> 00:17:07.319
are a little bit it's just not the same as how

00:17:07.319 --> 00:17:10.000
I was my entire life where people would go on

00:17:10.000 --> 00:17:14.240
like I bet you if how I used to look people would

00:17:14.240 --> 00:17:17.099
say oh are you on those are you on Manjaro are

00:17:17.099 --> 00:17:20.000
you taking the jazz and all that and I'd have

00:17:20.000 --> 00:17:22.720
to say no I'm not this is how I am naturally

00:17:22.720 --> 00:17:26.029
thank you There's nothing wrong with how somebody

00:17:26.029 --> 00:17:28.210
chooses to want to live their life, but what

00:17:28.210 --> 00:17:30.829
I'm saying is there is an issue, but you can't

00:17:30.829 --> 00:17:34.190
make somebody feel bad for how they are. No,

00:17:34.230 --> 00:17:36.730
definitely. You know, like that is their DNA.

00:17:37.509 --> 00:17:41.000
You shouldn't do that. And I imagine Because

00:17:41.000 --> 00:17:43.240
you were the first makeup artist of colour to

00:17:43.240 --> 00:17:45.759
be regularly featured on British TV. I mean,

00:17:45.839 --> 00:17:47.900
imagine it's tough to be the first of anything

00:17:47.900 --> 00:17:50.880
and it can be a lot of emotional weight to carry.

00:17:51.019 --> 00:17:52.819
I mean, how did you navigate that? The truth

00:17:52.819 --> 00:17:56.720
is, I didn't know that that's what I was. It's

00:17:56.720 --> 00:17:59.920
only when you look back with hindsight. I just

00:17:59.920 --> 00:18:02.740
did what I did. I wanted to... be the best in

00:18:02.740 --> 00:18:06.359
my field and in the nation that I was in you

00:18:06.359 --> 00:18:08.880
know like if I had because I was already married

00:18:08.880 --> 00:18:10.819
quite young and I was a mother quite young at

00:18:10.819 --> 00:18:14.059
25 I'd had my daughter I've been married and

00:18:14.059 --> 00:18:16.619
I started assisting so it's not like I was at

00:18:16.619 --> 00:18:18.420
the forefront of everything right at the beginning

00:18:18.420 --> 00:18:21.099
no it was a journey I had to work I had to assist

00:18:21.099 --> 00:18:24.599
I had I got good jobs I got a good agent and

00:18:24.599 --> 00:18:26.880
then the good jobs kept coming you meet other

00:18:26.880 --> 00:18:29.460
photographers you know like the teams and what

00:18:29.460 --> 00:18:32.980
I did. So it didn't all happen in one day. But

00:18:32.980 --> 00:18:36.079
I just kept pushing my boundary for myself. I

00:18:36.079 --> 00:18:38.240
just wanted to be, I didn't want to be known

00:18:38.240 --> 00:18:42.259
as Asian makeup artist. Brand face makeup artist.

00:18:42.279 --> 00:18:44.859
I was just a makeup artist doing my best. It

00:18:44.859 --> 00:18:47.279
wasn't even about being British or Bangladeshi

00:18:47.279 --> 00:18:52.460
or African. I was just me doing the best I could

00:18:52.460 --> 00:18:55.640
and pushing the boundary. for myself and it's

00:18:55.640 --> 00:18:58.819
only when I look back now I realize my god having

00:18:58.819 --> 00:19:03.619
that a bit of confidence or just a bit of self

00:19:03.619 --> 00:19:05.700
-respect to just say this is what I want to do

00:19:05.700 --> 00:19:08.039
and I wasn't going there on the tailcoats of

00:19:08.039 --> 00:19:11.960
I'm this or I'm that or some some sort of now

00:19:11.960 --> 00:19:14.000
I look back and I think god I really was one

00:19:14.000 --> 00:19:17.519
of the first ones down there good I'm glad that

00:19:17.519 --> 00:19:19.980
he busted them the door for other people to come,

00:19:20.140 --> 00:19:23.259
and it gave people, certainly other Asians, that,

00:19:23.279 --> 00:19:27.500
oh my God, there's other jobs that could be had,

00:19:27.720 --> 00:19:30.420
not just an accountant and a lawyer and a doctor.

00:19:31.000 --> 00:19:33.319
It allowed them, they could say to their parents,

00:19:33.700 --> 00:19:36.920
look, this girl has made a living out of this.

00:19:37.059 --> 00:19:40.299
She didn't have to, and I was very, not vocal,

00:19:40.339 --> 00:19:43.589
but I was very open. I've always been transparent

00:19:43.589 --> 00:19:45.529
about what I've been doing. So whether it was

00:19:45.529 --> 00:19:47.789
in the press or whether it was in interviews

00:19:47.789 --> 00:19:53.529
or whichever means that was open to me, I discussed

00:19:53.529 --> 00:19:56.549
openly. So there's always, if you go back, I

00:19:56.549 --> 00:19:59.069
never hid my age or what I did or what I didn't.

00:19:59.190 --> 00:20:01.349
But there's also constraints in that I could

00:20:01.349 --> 00:20:04.069
never just go off and be a makeup artist in New

00:20:04.069 --> 00:20:07.549
York or Paris and do all the some... wonderful

00:20:07.549 --> 00:20:09.970
things like someone like Dicando or Val Garland

00:20:09.970 --> 00:20:12.390
or Pat McGrath, you know, they are exceptional

00:20:12.390 --> 00:20:16.230
artists and they were able to go and follow those

00:20:16.230 --> 00:20:19.250
big photographers and not taking away from their

00:20:19.250 --> 00:20:23.650
enormous, God -given creative talents. You know,

00:20:24.170 --> 00:20:27.069
I have mine, they have theirs. I probably have

00:20:27.069 --> 00:20:30.089
it in a more commercial way of my creative. It's

00:20:30.089 --> 00:20:32.289
not that I like it, but I have it in a different

00:20:32.289 --> 00:20:35.549
way to how they had it. And I put my family,

00:20:37.279 --> 00:20:39.400
and foremost, and this is where they were based

00:20:39.400 --> 00:20:41.599
and this is where I was going to be based and

00:20:41.599 --> 00:20:45.119
work from and do the best I could within this

00:20:45.119 --> 00:20:48.740
and push and excel as far as I could get. But

00:20:48.740 --> 00:20:53.539
no, I don't have 20 million rub covers the way

00:20:53.539 --> 00:20:57.180
Pat has or somebody else has. I don't have that

00:20:57.180 --> 00:20:59.500
10 ,000 couture shows. I've done shows, I've

00:20:59.500 --> 00:21:01.400
done coutures. It's not like I don't know what

00:21:01.400 --> 00:21:04.819
they're doing, but everybody has their gift and

00:21:04.819 --> 00:21:11.220
has their Yes. But this way, yes. Unwittingly,

00:21:11.380 --> 00:21:14.519
I did break the things by being on TV, by being

00:21:14.519 --> 00:21:18.059
there. Now, it's all about what's on social media,

00:21:18.259 --> 00:21:20.599
who gets seen where. And I'm sure there were

00:21:20.599 --> 00:21:24.000
lots of models who were, you know, women of colour

00:21:24.000 --> 00:21:26.099
who were relieved to work with you because you

00:21:26.099 --> 00:21:29.079
knew how to work with their skin. Well, it didn't

00:21:29.079 --> 00:21:31.140
exactly throw me, you know, like they could,

00:21:31.220 --> 00:21:32.900
I would always say to them, because a lot of

00:21:32.900 --> 00:21:35.339
them, because of that, would have their own base

00:21:35.339 --> 00:21:40.339
or something, but I always knew I had to be a

00:21:40.339 --> 00:21:42.200
makeup artist so I would have, I didn't know

00:21:42.200 --> 00:21:44.279
who I was going to have. It could be someone

00:21:44.279 --> 00:21:47.319
so pale, it could be a male. it could be someone

00:21:47.319 --> 00:21:49.519
who wore a lot of makeup or didn't wear anything

00:21:49.519 --> 00:21:52.599
or they wanted something natural or they didn't

00:21:52.599 --> 00:21:54.799
and they you know they'd have a person of color

00:21:54.799 --> 00:21:58.240
or not so I'd have to have it in my kit that's

00:21:58.240 --> 00:22:01.980
what a professional makeup artist does so to

00:22:01.980 --> 00:22:04.440
me it was quite shocking when they'd go oh okay

00:22:04.440 --> 00:22:06.859
there's really one is I was more obsessed about

00:22:06.859 --> 00:22:09.740
hiding you know like things were clean and I

00:22:09.740 --> 00:22:13.319
had this and brushes and I had the tools to remove

00:22:13.319 --> 00:22:16.779
their makeup or add this or add the texture not

00:22:16.779 --> 00:22:19.900
just about the colour, I just took it as given,

00:22:20.619 --> 00:22:24.539
not really. Oh my god, that some people were

00:22:24.539 --> 00:22:27.299
like, oh my god, Alicia Love, she'll know how

00:22:27.299 --> 00:22:30.500
to deal with our skin. And sometimes, you know,

00:22:30.559 --> 00:22:33.440
like when I worked with Alec Waite, you know,

00:22:33.460 --> 00:22:35.440
and it was at an Aveda show or something, she

00:22:35.440 --> 00:22:41.220
was beautiful skin, pitch, pitch black, but her

00:22:41.220 --> 00:22:44.609
skin didn't need that much. cover art because

00:22:44.609 --> 00:22:47.009
it was quite uniform and I was like, I was never

00:22:47.009 --> 00:22:49.890
one of these artists that put tons of makeup

00:22:49.890 --> 00:22:52.049
on just because you have to be on that thick

00:22:52.049 --> 00:22:54.269
everywhere. So I just did it where she needed,

00:22:54.369 --> 00:22:56.710
where she didn't, she needed blush, we put that

00:22:56.710 --> 00:22:59.769
on, we did her eyes black, put mascara, you know,

00:22:59.789 --> 00:23:03.170
did all that. So it wasn't just covering her

00:23:03.170 --> 00:23:07.549
face with a base that wasn't needed and wasn't

00:23:07.549 --> 00:23:11.789
her color. We allowed her natural beauty and

00:23:11.789 --> 00:23:16.490
her coloring. to stand out. So, you know, and

00:23:16.490 --> 00:23:17.990
then there's somebody else, and when you have

00:23:17.990 --> 00:23:20.410
got dark skin, you have got pigmentation. So

00:23:20.410 --> 00:23:22.650
sometimes you do have to colour correct that,

00:23:22.670 --> 00:23:24.869
and you do have to put the concealer on, and

00:23:24.869 --> 00:23:27.450
then to match all that, you do have to put base

00:23:27.450 --> 00:23:30.329
elsewhere. So it's always about what's appropriate

00:23:30.329 --> 00:23:33.529
with the face that's in front of you. Are you

00:23:33.529 --> 00:23:35.529
excited about the way the beauty industry is

00:23:35.529 --> 00:23:38.150
going in the trend? Some parts of it, I'm excited.

00:23:38.740 --> 00:23:41.299
But some parts of it, I'm overwhelmed, same as

00:23:41.299 --> 00:23:42.980
everybody else, because I'm of a certain age

00:23:42.980 --> 00:23:45.720
and that technological, this snapshot, you know,

00:23:45.819 --> 00:23:48.299
quick, it's not second nature to me. I have to

00:23:48.299 --> 00:23:51.660
pay attention and say, oh, what is it I have

00:23:51.660 --> 00:23:53.579
to do now? You know, like, oh, what is this?

00:23:53.680 --> 00:23:57.859
What is that? So. I'm normal and I don't know

00:23:57.859 --> 00:24:00.799
all the answers, I don't. I have to listen and

00:24:00.799 --> 00:24:04.599
I have to be guided and sometimes I'm very clear

00:24:04.599 --> 00:24:08.019
about what I feel and know and say and sometimes

00:24:08.019 --> 00:24:11.039
I have to be receptive to what's out there. I

00:24:11.039 --> 00:24:13.839
don't know it all, you know, so it is that and

00:24:13.839 --> 00:24:18.500
I will adjust and put bits that make sense to

00:24:18.500 --> 00:24:22.150
me and I'm able to afford or... want or willing

00:24:22.150 --> 00:24:24.410
to do that and some things I think oh god that's

00:24:24.410 --> 00:24:26.470
definitely not me I don't think I can do it that

00:24:26.470 --> 00:24:30.789
way you know it's vitally important to do the

00:24:30.789 --> 00:24:33.309
social media bit but I can't do that all day

00:24:33.309 --> 00:24:35.950
and all night because I do have a life and I

00:24:35.950 --> 00:24:38.730
want some boundaries it's the beast that always

00:24:38.730 --> 00:24:41.869
needs to be fed right yeah and yet I do want

00:24:41.869 --> 00:24:44.269
to be I have always had a drive and ambition

00:24:44.269 --> 00:24:48.329
so I will do that but not above and beyond anything

00:24:48.329 --> 00:24:53.589
else you know so No, I'm constantly adjusting

00:24:53.589 --> 00:24:55.849
and manoeuvring and cutting my cloth to what

00:24:55.849 --> 00:24:58.789
fits me at that time. That's really important.

00:24:59.230 --> 00:25:02.210
But I do love the spiritual wellness trend that

00:25:02.210 --> 00:25:05.009
a lot of brands seem to be leaning into now.

00:25:05.130 --> 00:25:07.789
I mean, is that a big part of your life philosophy?

00:25:08.809 --> 00:25:13.789
I've always been. I think it's good because it

00:25:13.789 --> 00:25:15.789
means the more they get into it, more people

00:25:15.789 --> 00:25:19.839
have access to that kind of thinking, to be aware

00:25:19.839 --> 00:25:22.779
that it's not just the cosmetic, it's the mind,

00:25:22.859 --> 00:25:28.240
body, soul, spirit, planet, good for our planet

00:25:28.240 --> 00:25:31.519
and good for ourselves, good for our, not just

00:25:31.519 --> 00:25:34.220
for yourself while you're alive, what legacy

00:25:34.220 --> 00:25:36.720
you're leaving for the next generation, you know,

00:25:36.740 --> 00:25:39.539
whether it's your own personal children, grandchildren

00:25:39.539 --> 00:25:42.200
or not, but what are you doing as a human being

00:25:42.200 --> 00:25:46.900
on the planet as you depart it? because your

00:25:46.900 --> 00:25:49.160
grandparents and the other people that fought

00:25:49.160 --> 00:25:52.119
the world wars or whatever they had left, they

00:25:52.119 --> 00:25:56.839
gave us a legacy. And now we have to, the responsibility

00:25:56.839 --> 00:26:01.480
is ours too. Are we going to live for the future

00:26:01.480 --> 00:26:05.839
generation in our own way? So it's good all of

00:26:05.839 --> 00:26:11.960
that, anything that bolsters or opens your third

00:26:11.960 --> 00:26:16.200
eye or mind to how some something else can be

00:26:16.200 --> 00:26:19.720
perceived or another perspective is nothing but

00:26:19.720 --> 00:26:24.140
to be commended. And sometimes by doing that,

00:26:24.240 --> 00:26:26.460
yes, it's commercial, yes, it's meant to be money

00:26:26.460 --> 00:26:29.519
-making. By all of those people stepping into

00:26:29.519 --> 00:26:31.700
the arena, it gives them more choice, doesn't

00:26:31.700 --> 00:26:34.339
it? No, definitely. And I know you love mentoring

00:26:34.339 --> 00:26:36.059
people in the industry. I mean, what are the

00:26:36.059 --> 00:26:38.700
biggest kind of mistakes you see people making

00:26:38.700 --> 00:26:41.519
when they want to launch a brand, in your opinion?

00:26:41.559 --> 00:26:45.359
Well, I think I meant to not in a formal way,

00:26:45.700 --> 00:26:48.119
I meant to you talk to someone or somebody asked

00:26:48.119 --> 00:26:50.500
you advice or something just to be really honest

00:26:50.500 --> 00:26:52.240
and give them what you feel at that time. That

00:26:52.240 --> 00:26:56.940
is the best way. But I think a lot of something

00:26:56.940 --> 00:26:59.880
now is I think they just think there's a formula

00:26:59.880 --> 00:27:03.359
to doing it. There's no formula. No. No real

00:27:03.359 --> 00:27:06.279
formula to doing it because your product is unique

00:27:06.279 --> 00:27:08.680
to you and what made you choose it, how you're

00:27:08.680 --> 00:27:11.940
going to put it in a packaging, which route you're

00:27:11.940 --> 00:27:14.779
gonna use to fund it, if you've got the fund

00:27:14.779 --> 00:27:21.099
or not, or whatever. And also people think, so

00:27:21.099 --> 00:27:23.079
the formula, and then they think, oh, if I just

00:27:23.079 --> 00:27:24.859
pick your brains, I'm gonna be able to do it.

00:27:24.940 --> 00:27:28.380
You can't copy what I've just done. You can listen,

00:27:28.400 --> 00:27:30.599
you should listen, you should ask me questions,

00:27:30.799 --> 00:27:33.180
you should do this, and is it appropriate for

00:27:33.180 --> 00:27:37.079
you, is it this, is it that? And also people

00:27:37.079 --> 00:27:42.359
forget the amount of effort and energy you have

00:27:42.359 --> 00:27:46.059
to give as a founder, as stepping into a commercial

00:27:46.059 --> 00:27:49.539
arena. It's not easy. It's really not easy. People

00:27:49.539 --> 00:27:51.339
are scared to be different, I think. People are

00:27:51.339 --> 00:27:54.220
scared to go against the grain. But that's the

00:27:54.220 --> 00:27:56.519
key to success, isn't it? And you've got to really

00:27:56.519 --> 00:28:01.920
love what you're doing and that product. Otherwise,

00:28:02.720 --> 00:28:06.970
even with that, sometimes it fails. Be aware

00:28:06.970 --> 00:28:09.569
that it could all fail. There's no guarantee

00:28:09.569 --> 00:28:13.089
about anything. Listen to everything, but it's

00:28:13.089 --> 00:28:14.970
also not this snap your fingers and everyone

00:28:14.970 --> 00:28:17.210
thinks, oh, it's just all happens. I'll just

00:28:17.210 --> 00:28:20.630
get one viral video and that's it, I'm off. It's

00:28:20.630 --> 00:28:22.970
a business. It's a continuous, you know, like

00:28:22.970 --> 00:28:24.829
you've got to take your hat off to the Estee

00:28:24.829 --> 00:28:27.509
Lauder's and the L 'Oreal's and Chasedo's of

00:28:27.509 --> 00:28:31.990
the world. But yes, they... losing stocks and

00:28:31.990 --> 00:28:33.769
shares and things, but they've been going for

00:28:33.769 --> 00:28:36.250
how many years? Do you know how hard that is?

00:28:36.990 --> 00:28:38.269
It's hard to leave the beauty. Once you're in

00:28:38.269 --> 00:28:39.670
the beauty industry, it's kind of like a cult.

00:28:39.809 --> 00:28:41.809
You don't really... It's hard to leave once you're

00:28:41.809 --> 00:28:44.730
in. Yeah, and everyone has a place in it. They

00:28:44.730 --> 00:28:48.869
do. They really do. You've got a little... And

00:28:48.869 --> 00:28:50.670
don't be so competitive. Oh, I'm not at the top

00:28:50.670 --> 00:28:53.390
end or I'm not there. Everything, naturally,

00:28:53.710 --> 00:28:55.769
there and everything, we have a space in it.

00:28:55.769 --> 00:28:58.109
Everyone has their place in the ecosystem. Yeah,

00:28:58.109 --> 00:28:59.839
it's lovely. That's what's great about it. I

00:28:59.839 --> 00:29:01.440
think it's the antithesis of fashion in a lot

00:29:01.440 --> 00:29:03.880
of ways. It's just not as elitist and it's not

00:29:03.880 --> 00:29:06.460
this kind of private. We've always been a more

00:29:06.460 --> 00:29:11.980
warmer industry in that way. I mean, there is

00:29:11.980 --> 00:29:18.259
still fierce competition, but it's not as brutal,

00:29:18.259 --> 00:29:22.000
I would say, as some other industries. Oh, definitely

00:29:22.000 --> 00:29:24.119
not. And what's next to you? You've achieved

00:29:24.119 --> 00:29:27.720
so much. Is there anything left that you... There's

00:29:27.720 --> 00:29:30.460
tons left. There's tons left. Like, look, even

00:29:30.460 --> 00:29:33.920
my brand here now, I really put out a big message

00:29:33.920 --> 00:29:36.700
to say, please, I need to be in some bricks and

00:29:36.700 --> 00:29:39.059
mortar. I'd love to be in Selfridges. I'd love

00:29:39.059 --> 00:29:41.559
to be in Liberties, or Space NK, or Marks and

00:29:41.559 --> 00:29:47.779
Spencer, you know, anything. Just somewhere now,

00:29:47.779 --> 00:29:50.920
I think we need to be indoors somewhere. So that's,

00:29:50.920 --> 00:29:54.589
I'd love that. But also, it's growing. we've

00:29:54.589 --> 00:29:56.769
got new territories, you know, we're in Canada,

00:29:57.069 --> 00:30:00.210
we're in Norway, we've got distributors here,

00:30:00.490 --> 00:30:04.029
there's still deals to be done and so many doors

00:30:04.029 --> 00:30:07.549
to open and reach out to and get to a customer

00:30:07.549 --> 00:30:09.390
to say, look, it doesn't matter what age you

00:30:09.390 --> 00:30:13.829
are, if you like using this product, it's kind

00:30:13.829 --> 00:30:17.529
of, it is vegan, it is quarter free, it is, I

00:30:17.529 --> 00:30:20.089
don't shout with a megaphone, clean, clean, because

00:30:20.089 --> 00:30:26.970
I do find that a bit. When you talk to an intelligent

00:30:26.970 --> 00:30:31.829
person, you realise there's no uniform criteria

00:30:31.829 --> 00:30:35.029
for that. But some people are so big with a megaphone

00:30:35.029 --> 00:30:37.329
saying that. And I think, yeah, that's right

00:30:37.329 --> 00:30:39.329
for your description of what you are, but it

00:30:39.329 --> 00:30:44.269
changes with the country. It's no standardised

00:30:44.269 --> 00:30:47.819
way. But within it... I do the best I can within

00:30:47.819 --> 00:30:51.359
my brand. Yes, it's kind to the planet and to

00:30:51.359 --> 00:30:54.099
myself. It's as sustainable and as recyclable

00:30:54.099 --> 00:30:58.279
as I can afford and manage at this moment. And

00:30:58.279 --> 00:31:02.700
when I can do more, I'll do more. So there's

00:31:02.700 --> 00:31:05.619
so much more to achieve. And it's an ongoing

00:31:05.619 --> 00:31:08.819
thing. It's just going. We're just moving. And

00:31:08.819 --> 00:31:11.480
every day, we're far better than we were two

00:31:11.480 --> 00:31:14.740
years ago. And I intend to be far better in two

00:31:14.740 --> 00:31:17.970
years. time ahead of me. And lastly, what would

00:31:17.970 --> 00:31:23.349
you like your legacy to be? I just think, I hope

00:31:23.349 --> 00:31:31.029
people think that just the way I've lived my

00:31:31.029 --> 00:31:39.009
life and navigated my career, you know, resounds

00:31:39.009 --> 00:31:40.950
for somebody, you know, that they can see that,

00:31:40.950 --> 00:31:45.519
that it wasn't just without its difficulties,

00:31:45.960 --> 00:31:49.579
but that I've managed to do it, you know, and

00:31:49.579 --> 00:31:52.480
you can do it your way. I don't know any other

00:31:52.480 --> 00:31:55.299
way. I only know how to be me. And I do what

00:31:55.299 --> 00:31:59.420
I think is right. And I hope that that has earned

00:31:59.420 --> 00:32:03.519
somebody's respect and affection. And if they

00:32:03.519 --> 00:32:11.759
talk about me fondly with that, it's great. Well

00:32:11.759 --> 00:32:14.619
Ruby thank you so much for joining me it's been

00:32:14.619 --> 00:32:16.539
such an honour chatting with you and I think

00:32:16.539 --> 00:32:18.920
if little 10 year old me would have predicted

00:32:18.920 --> 00:32:22.319
it she would have been very chuffed so thank

00:32:22.319 --> 00:32:37.819
you so much. Thank you. I hope you enjoyed that

00:32:37.819 --> 00:32:39.920
episode. All links will be in the show notes

00:32:39.920 --> 00:32:43.279
and feel free to visit smartbeautycreative .com

00:32:43.279 --> 00:32:45.839
or visit us over on Instagram to find out more

00:32:45.839 --> 00:32:48.019
about what we do. And if you enjoyed listening,

00:32:48.440 --> 00:32:50.180
please don't forget to rate and review Smart

00:32:50.180 --> 00:32:52.759
Beauty on iTunes as it helps people find us.

00:32:53.039 --> 00:32:53.819
See you next time.
