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Hello and welcome to the Smart Beauty Podcast.

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I'm your host, Viola Levy, beauty journalist

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and founder of copy led branding agency, Smart

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Beauty Creative. We're here to create your brand

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voice and craft the story behind it. Today I'm

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speaking with Sophie King, founder of Soki London

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Perfumes and YouTube content creator. Her journey

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to entrepreneurship is nothing short of extraordinary.

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What started out as a dream to be a Blue Peter

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presenter, transformed into a fragrance empire,

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but not before a life -changing health scare

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really gave her the courage to finally put herself

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out there. In this episode we look at how Sophie

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turned her passion for perfume into a really

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successful YouTube channel and later her own

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fragrance brand. We look at the challenges of

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being the face of the business, dealing with

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online criticism including fake reviews before

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her products even existed and why she believes

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authenticity wins over perfection every time.

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She also shares candid insights about the realities

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of self -funding a fragrance brand, why she reviews

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competitors' products on her own channel, and

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also how surviving meningitis really shifted

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her perspective on risk taking. And we also have

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a look at what she's got coming up next for the

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brand. This is a conversation about turning passion

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into profit and why some of life's biggest challenges

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turn into the greatest breakthroughs. Hope you

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enjoy it. Just... Sophie, thank you so much for...

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join me on the podcast. So it would be great

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to start with as a content creator, like how

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did you first get into that and what drew you

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to to that world? Yeah, so absolutely. So when

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YouTube sort of happened and started, I always

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thought, oh, that's something I could do. And,

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you know, my hobby, my sort of passion outside

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of work was always perfume. And I thought, oh,

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I could perhaps do something around that. But

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I never really had the confidence to do it for

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a while, because I guess with putting yourself

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out there, creating content, you always think

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that, you know, your friends will laugh at you,

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your colleagues will, you know, be watching it

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when you're not looking. And then I had quite

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a bad illness. I got meningitis. And I was in

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a coma for a week. And my prognosis was really

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bad. The expectation was that I wouldn't make

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it. And when I did come through the back of that,

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I guess it gave me a completely different perspective

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on everything. And one of the things I decided

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is, right, I'm just going to make a YouTube channel

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and talk about perfume. And I don't care what

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anyone thinks anymore. And one of the ways I

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think my brain works is I like to just break

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things down and make things simple. And when

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I was a student, I worked in an independent perfumery

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and I found that the customer was just really

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confused by things like ranges. If you take something

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like Lancome's L 'avier Belle, you know, I think

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there are about 10 different versions they've

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had now. people just don't, you can't expect

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the average person to understand the difference

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between them all. So I started doing videos sort

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of breaking down ranges, explaining perfumes,

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this smells like this, is this worth the money?

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Can you get the same smell for something else

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that's similar? And so took it from there. And,

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you know, for a long time, nobody watched my

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videos. But it's been about 10 years now. And

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I've built up such a wonderful community on there.

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And I think I'm around 145 ,000 subs now. And

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I learned so much from like people commenting

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on my videos every day. And I sort of have involved

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them in the creative process with My Perfume

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brand as well, and sort of getting that community

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involved. So that's the sort of origin stories

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of where my YouTube channel came from. So it's

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come through something like that, and then go

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on to build a brand. I mean, that's just incredible

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on its own. So, you know, really inspiring. Yeah,

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definitely. Like before Meningitis, I definitely

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cared. to a fault what people thought of me.

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And, you know, I even remember at work in my

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corporate job, you know, I'd get one feedback

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from a manager telling me to do X. So then I

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just go and do X, then another manager would

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say, Oh, but you should do Y. And then I go and

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do Y. And, like, I just do whatever, like people

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wanted me to do, even if it was contradictory.

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And I think, yeah, when you have these kind of

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experiences, you just sort of lose that sense

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of caring about other people's thoughts of you

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and that sense of like embarrassment or searching

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for like approval and like you I just like the

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the number one thing I remember is when when

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I came out of hospital is Getting back into my

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own bed with like, you know the cotton sheets

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and you're like more than one pillow Oh my gosh.

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Yes and not having the the ward lights on like

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shining. Yeah This is such a comfy bed like I'm

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so like what I literally live in paradise You

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know and it just makes you see everything so

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differently And yeah, it just gave me it was

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positive in the end because it gave me a different

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lease of life I guess, a different perspective.

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Yeah and a huge sort of mindset shift I imagine

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as well. Yeah yeah and I don't feel like embarrassed

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by things anymore or you just don't take yourself

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as seriously because I guess you I feel very

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privileged to be okay and Also, you do realise,

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you know, that famous saying, or you could be

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hit by a bus any day, you realise that that really

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is true. How do you balance sharing a personal

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narrative with building a fragrance brand? Because

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I imagine that there can be a bit of a conflict

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sometimes talking about your own life and the

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journey that you've been on. I think for me,

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I'm probably quite sort of upfront and I wear

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my heart on my sleeve, probably to the point,

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like to the point of a fault. So I think if I

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was ever gonna have a brand or make a brand,

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it was always gonna be me as part of the brand,

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just because I can't really like detach myself

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from. this is the brand and this is me, my personality,

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like I've never been very good at it. And back

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when I was in the corporate world, that was one

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of my major feedbacks that I used to get that,

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you know, like everyone can tell what Sophie's

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thinking and she wears a heart on her sleeve.

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And probably what was the biggest eye opener

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for me was when I did my first perfume empress.

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it was announced on Fragrantica, which I'm sure

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lots of your listeners will be aware of, sort

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of Wikipedia perfumes, a couple of weeks before

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it came out, before I even had any of the bottles,

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like no one had it. And people started putting

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negative reviews about it. And I thought, well,

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there's no way you've got it, like no one has

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it. So I think that was a big learning for me

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that, you know, hashtag hate is going to hate.

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I mean, there are a lot of founders who didn't

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have your background as an influencer and maybe

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aren't sure about putting themselves out there

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as the face of the brand or as an ambassador.

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I mean, what are the main things that you've

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learned just from having that background? I think

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just be yourself. And I know that's such a cliche

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thing. But I think you can spend a lot of time

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trying to overthink and curate what's the message

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I want to bring across and what are my like key

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themes and things like that. But I think if you're

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just yourself, then that's what people will connect

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with. And, you know, it's really easy to be yourself.

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You don't have to remember anything. Yes, people

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like authenticity, don't they? They like to feel

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that they can relate to someone. Yeah, I think

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so and I think like don't be afraid I think it

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is really important like and don't overthink

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things like You know what could happen or what's

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the worst that could happen? I think just do

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it and you know, whenever I post something I

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just Like close my laptop or my phone or whatever

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and walk away. I'm not sat refreshing the comments

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That can be quite like toxic just think, you

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know, just do yourself, do you and... If the

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world likes it, then that's great. And it seems

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like a lot of people are buying and engaging

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with the perfume world online through channels

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like YouTube and social media. Why do you think

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that is? I think that, you know, perfumeries,

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perfume shops can be quite intimidating for people.

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And especially places like Duty Free, where you

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have quite aggressive sales people. because like

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it is often quite a complex thing to break down

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and to choose what you want, and you want to

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have a more considered experience, we try things,

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I think having access to that kind of information,

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you know, from home on your phone, on the couch

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is just making it more accessible to people.

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And I think also, one thing I hear a lot in comments

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from people is that they feel that they haven't

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got value for money. So they might see a beautiful

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advertising campaign from a big designer and

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sort of get sucked in with that and then spend,

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you know, a hundred pounds on designer perfume

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and nobody compliments them. They can't smell

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on themselves after like an hour and they feel

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like they've kind of been duped in a way. So

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I think people are looking for more like independent

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advice and looking to just investigate. like

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in a comfortable way where they like can find

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a safe space online where they can look into

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it rather than being watched at by people in

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store it can be very difficult especially online

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to convey obviously it's impossible to convey

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what something smells like and to know whether

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someone will like it or not i mean i've bought

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perfume online and then just been sorely disappointed

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because i've been like oh okay that's got gardenia

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in it i really like gardenia let me buy that

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and then it's like oh no it's too sweet this

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isn't what i imagined at all i mean how do you

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overcome that I think, I think that's true. I

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think the fragrance notes that are listed themselves

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are part of the marketing. So they're not a scientific

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description of perfume. And you're right. People

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can read it as if it's just going to explain

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what it does smell like. And I think what I'd

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like to do a lot is say, this is similar to this.

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You know, this reminds me of this. You know,

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if you like Ariana Grande cloud, then you'd probably

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like this. If you like something oody, you might

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like this. And then also just like real life

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situations. So for example, in Artemis, I have

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a peach note. And I think sometimes when you

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say peach, people's brain goes straight to like

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a Haribo peach smell or like an artificial like

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sugary peach. But to me, the peach that we created

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in that is um reminds me of going to like the

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supermarket and buying a punnet of peaches and

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like that smell like it's crisper and sharper

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and greener so i'll sort of talk about it like

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that like go to the supermarket yeah i've got

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that so it's absolutely gorgeous i'm obsessed

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with it it is like my fragrance like you say

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that peach note it just cuts through now that

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you have your own brand and obviously you're

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essentially competing with the brands that you're

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reviewing on your channel. So how do you manage

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that kind of potential conflict of interest?

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I personally don't really see it like that. Like

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I think anyone's boats ever rose by plugging

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a hole in someone else's boats. So and I also

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think people have more than one perfume. So it's

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not like buying a car where you could discover

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the most amazing car the day after you just bought

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one but you're not going to buy another car because

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you just bought a car whereas with fragrance

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people will have you know fragrances for different

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moods people talk about the fragrance tray fragrance

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library so i don't think it's a zero -sum game

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i don't think it is like a direct competition

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in my view and i also think like i want to help

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people so if the right perfume for them isn't

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one of mine then they should get the one that

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is right for them if that makes sense. And I

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think that sort of advice and sort of helping

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people navigate is what sort of I'm all about

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and what people know me for. So I wouldn't want

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to sort of be insincere and shift away from that.

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and suddenly be like, no, you should just get

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my perfumes, no one else's. I think people appreciate

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that as well. And I think it's, it's kind of

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a nice way to approach it because you're operating

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from, I know this is an overused phrase, but

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an abundance mindset that there's enough business

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out there for everyone. Yeah. Fighting over the

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same customers. Yeah. Yeah. You people can buy,

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you know, people buy more than one perfume and

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if they like something a lot, they'll get it.

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So it's not the kind of item that you only need

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one offer any one time, like a car. So I don't

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really think about it too much. And yeah, I don't

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really worry about that. I've got too many other

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things to worry about. Yeah. And it seems to

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be working for you. So, you know, no need to

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revisit it. And a big question that a lot of

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founders are talking about, it seems, is fundraising.

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How have you found that? And what are your main

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learnings from having done all of that? Well,

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so I'm completely self -funded. So I put all

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my life savings plus many, many credit cards

00:14:18.750 --> 00:14:23.470
and loans into starting up the business, which

00:14:23.470 --> 00:14:25.629
obviously gives it a whole new edge because it

00:14:25.629 --> 00:14:29.389
literally is your personal money on the line.

00:14:30.610 --> 00:14:35.009
And in terms of sort of getting funds, investors

00:14:35.009 --> 00:14:37.330
in the future. It's definitely something I'm

00:14:37.330 --> 00:14:41.750
thinking about and considering, because I think

00:14:41.750 --> 00:14:45.129
obviously a huge, you know, today I've not spent

00:14:45.129 --> 00:14:47.950
any money on marketing. It's all just been me.

00:14:48.389 --> 00:14:52.389
And I know that every other brand spends a fortune

00:14:52.389 --> 00:14:56.149
on marketing. And, you know, I think in order

00:14:56.149 --> 00:14:58.669
to reach customers that aren't on YouTube, that

00:14:58.669 --> 00:15:03.360
would never come across me. and naturally organically

00:15:03.360 --> 00:15:06.980
on social media, then I might need to start investing

00:15:06.980 --> 00:15:13.220
in marketing. And therefore, I would need investment

00:15:13.220 --> 00:15:16.059
in order to do that. I think, you know, one of

00:15:16.059 --> 00:15:18.399
the big challenging things around having a fragrance

00:15:18.399 --> 00:15:20.659
brand, which is probably similar to lots of other

00:15:20.659 --> 00:15:26.409
sort of, I don't know, sort of beauty or FMCG

00:15:26.409 --> 00:15:29.809
brands is you have to buy all the stock upfront.

00:15:30.529 --> 00:15:34.370
So it's not like building an app or a service

00:15:34.370 --> 00:15:38.330
thing, industry, like you have to buy thousands

00:15:38.330 --> 00:15:41.929
of a unit upfront before you've sold any of it.

00:15:41.929 --> 00:15:45.669
So and then you have to hold that stock. So it's

00:15:45.669 --> 00:15:49.470
a very capsule like very, it's very cash intensive

00:15:49.470 --> 00:15:56.139
business, which is you know, frustrating, and

00:15:56.139 --> 00:15:59.600
it's not something I fully realized when I started

00:15:59.600 --> 00:16:03.340
out. So again, investment would help with something

00:16:03.340 --> 00:16:06.899
like that. So something I'm thinking about. But

00:16:06.899 --> 00:16:09.679
I think, you know, fundamentally, the brand is,

00:16:10.120 --> 00:16:12.120
you know, I wouldn't want someone to come in

00:16:12.120 --> 00:16:16.120
and want to change the brand or influence it.

00:16:16.990 --> 00:16:19.870
So it's something I'm not familiar with. I've

00:16:19.870 --> 00:16:21.929
never worked or done anything in the investment

00:16:21.929 --> 00:16:24.230
world. I don't know very much about it. I find

00:16:24.230 --> 00:16:27.850
it quite scary. But it's something I'm thinking

00:16:27.850 --> 00:16:30.889
about at the moment. And what about like crowdfunding

00:16:30.889 --> 00:16:35.129
and stuff like that? Yes. So I did do a Kickstarter

00:16:35.129 --> 00:16:38.409
campaign for my first fragrance for Empress.

00:16:39.730 --> 00:16:44.039
That ended up raising less than half of what

00:16:44.039 --> 00:16:47.299
I actually needed to spend. But you know, the

00:16:47.299 --> 00:16:50.000
Kickstarter was amazing. And I think what was

00:16:50.000 --> 00:16:52.740
really rewarding was, you know, the amount of

00:16:52.740 --> 00:16:56.340
people that ordered when it was still a, like

00:16:56.340 --> 00:16:58.320
idea, it wasn't a physical product, it didn't

00:16:58.320 --> 00:17:02.039
exist. Yeah. Like that support was really overwhelming

00:17:02.039 --> 00:17:07.039
and really, like humbling. And, and yeah, I wouldn't

00:17:07.039 --> 00:17:08.880
have been able to do it without the Kickstarter.

00:17:09.180 --> 00:17:12.940
So I do recommend that. definitely if people

00:17:12.940 --> 00:17:17.299
do have an existing community and like it's fantastic

00:17:17.299 --> 00:17:20.359
that something like that exists. And what's next

00:17:20.359 --> 00:17:22.640
for you like what is the big picture like and

00:17:22.640 --> 00:17:24.779
then what is what is kind of next on the horizon

00:17:24.779 --> 00:17:30.109
that you're allowed to? Yeah so My next perfume

00:17:30.109 --> 00:17:34.190
is coming out in a few months so that's all going

00:17:34.190 --> 00:17:36.589
to be arriving here with me soon and then I'll

00:17:36.589 --> 00:17:40.829
be bottling all my 50 mil travel sprays and samples

00:17:40.829 --> 00:17:43.309
myself so that's going to be coming out soon

00:17:43.309 --> 00:17:45.470
so definitely watch this space for more information

00:17:45.470 --> 00:17:51.380
on that and I am in conversation with a few retailers

00:17:51.380 --> 00:17:56.579
who have physical stores here in London. So hopefully

00:17:56.579 --> 00:17:59.420
soon I'll be able to let people know places where

00:17:59.420 --> 00:18:01.480
people can actually go and physically see the

00:18:01.480 --> 00:18:07.259
product. So that's super exciting. And, and then

00:18:07.259 --> 00:18:10.680
the next step really will be working on future

00:18:10.680 --> 00:18:13.720
releases next year. I'm hoping to do two releases

00:18:13.720 --> 00:18:16.819
next year, fingers crossed. So everything will

00:18:16.819 --> 00:18:19.259
sort of start on them after my next release.

00:18:19.589 --> 00:18:22.369
That's really exciting. And obviously mergers

00:18:22.369 --> 00:18:24.430
and acquisitions is making big news at the moment.

00:18:24.529 --> 00:18:28.150
Could you ever see yourself being bought by a

00:18:28.150 --> 00:18:32.130
large conglomerate in the future? Crikey. Gosh,

00:18:32.329 --> 00:18:34.329
I don't know. I don't know who would want to

00:18:34.329 --> 00:18:41.509
buy me. I think it would be quite depressing

00:18:41.509 --> 00:18:46.490
to see your own brand. being run by someone else

00:18:46.490 --> 00:18:48.769
and you're not remotely involved. And I know

00:18:48.769 --> 00:18:51.309
Jo Malone has spoken about that a lot, how, you

00:18:51.309 --> 00:18:53.369
know, she didn't know she's not been involved

00:18:53.369 --> 00:18:55.470
with Jo Malone London for long. I mean, some

00:18:55.470 --> 00:18:57.089
founders still stay on board, don't they, as

00:18:57.089 --> 00:18:59.730
like a director and things like that, so. Yeah,

00:18:59.950 --> 00:19:04.690
so potentially that could be really cool. I find

00:19:04.690 --> 00:19:09.289
that all that world highly mysterious and unclear,

00:19:09.289 --> 00:19:11.349
and I don't know what it would actually look

00:19:11.349 --> 00:19:19.109
like. So I honestly, I honestly don't know. And

00:19:19.109 --> 00:19:22.609
I'm just gonna keep on doing my thing at the

00:19:22.609 --> 00:19:25.549
moment and, and see what happens. But yeah, that

00:19:25.549 --> 00:19:29.029
whole sort of M &A, investors, all that sort

00:19:29.029 --> 00:19:32.529
of financial world, I find very scary and alien

00:19:32.529 --> 00:19:36.230
and I don't. but anything about it but I guess

00:19:36.230 --> 00:19:38.349
never say no it's nice the idea of being able

00:19:38.349 --> 00:19:42.470
to retire one day and well quite like I am getting

00:19:42.470 --> 00:19:45.109
married next year and oh congratulations you

00:19:45.109 --> 00:19:48.150
think about you know other life things beyond

00:19:48.150 --> 00:19:51.950
you um but yeah I can't imagine that would happen

00:19:51.950 --> 00:19:56.150
anytime soon yeah see what see what the future

00:19:56.150 --> 00:20:00.460
holds yeah yeah Well thank you so much for joining

00:20:00.460 --> 00:20:02.539
me Sophie, it was really lovely chatting with

00:20:02.539 --> 00:20:05.380
you and congratulations on the brand and can't

00:20:05.380 --> 00:20:07.779
wait to see what you get up to next. Ditto, thanks

00:20:07.779 --> 00:20:23.839
so much Viola, really enjoyed it. I hope you

00:20:23.839 --> 00:20:25.920
enjoyed that episode. All links will be in the

00:20:25.920 --> 00:20:28.980
show notes and feel free to visit smartbeautycreative

00:20:28.980 --> 00:20:32.000
.com or visit us over on Instagram to find out

00:20:32.000 --> 00:20:34.400
more about what we do. And if you enjoyed listening,

00:20:34.799 --> 00:20:36.619
please don't forget to rate and review Smart

00:20:36.619 --> 00:20:39.099
Beauty on iTunes as it helps people find us.

00:20:39.480 --> 00:20:40.220
See you next time!
