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We are joined today by Westwood ones podcast the editor of Westwood ones podcast network John wordoc John

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Thanks so much for coming on. We appreciate your time. Thanks for doing this

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Thanks, Ed. Nice to be on with you

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Seems like the the way of doing things now is some sort of remote

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Meeting and or zoom or something like that. Will you stream yard? But nothing seems to be live anymore John

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How are you doing where you are? Where are you located?

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Well, I am actually back in Maryland. I spent a lot of time in New York, but since March 12th

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I've retreated to Maryland

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Right outside of DC and I've been I feel like I'm on day

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10,000 hunkered down in my home office

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Now are they loosening things up a little bit? We're in Florida. So we're seeing a little bit every couple of weeks

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How's it going by you? Yeah

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Yeah around DC. I saw the mayor of DC just said, you know, we might start opening things up later this month

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Maryland the governor has done a pretty good job but trying to be consistent, you know

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But there are large counties the county I'm in Montgomery still has a lot of cases

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So you got to pay attention to the news, right? So John, how did you get involved in podcasting?

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How'd you get started in that industry?

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Well, it's funny. I started in radio in high school and I worked my way through radio

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doing

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high school college even grad school doing radio and

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I found myself

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Working in a place what was then called CBS market watch

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back in the

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2003 2004 2005 and I had a boss who said, you know

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We should be taking these audio snippets and putting them on the website and then from there

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State jobs that Apple came along and said, you know

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There's there's this thing called podcasting and we want to open it up and at that time

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Both the Wall Street Journal and market watch were early adopters of podcasting. This is like oh five. Oh six

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Where we were putting interviews out there and people would go what's a podcast?

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So we would have to explain and then came the financial crisis

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So, you know Oh seven oh eight oh nine and people wanted more and more news

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especially financial news housing news

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So we stuck with it. We kept doing podcasts and you know, so it goes

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And you joined Westwood one when?

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last year February of 2019 after being at Dow Jones and

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You know the Journal of Market Watch for about 16 years

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Got it

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So we can't start a podcasting conversation off without the news of this week because talk about keeping your listeners engaged and viewers

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Joe Rogan is the expert at it. What did you think when you saw that deal? He signed with Spotify? I

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Well, my I guess would be w-o-w

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Capitals it's like holy smokes and the Wall Street Journal puts the the tag at around a hundred million dollars

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Which is amazing to see someone in podcasting getting that an individual person getting that

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He is a phoenom and I'm sure he deserves every penny

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But this is a really interesting tactic by Spotify to focus on a personality up to now

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they focused on companies like Himlit and anchor and so on and now they have a

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big-time personality

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so was Joe Rogan really a podcaster because

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With so many views on YouTube and and you know, it kind of was a TV show to me

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It was a TV show. I don't think I've ever listened to the podcast

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What does it mean to the podcasting industry for him not to be around?

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Well, he'll be around but you know not for him not to be free on all the platforms

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Yeah, I don't know. I think that's still an open question and right because you look at it this week

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I spent a lot of time looking at Apple top charts a lot of people do it's very addictive to go on your phone and say

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What shows doing well and he's always near the top

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so what will that mean going forward for the shakeup with the charts and I think

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Who knows that someone will always rise to fill in the gap, right? Right, right. So we'll have to see

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So as a podcaster everybody wants more listeners

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They I believe they want to grow their listenership so that perhaps they can make some some more money at being a podcaster

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How do you keep listeners engaged? Let's kind of run through something that you wrote recently that we covered

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You know keeping the listeners engaged right from the start to the end is important if you want to grow your show

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So give us your first thoughts on why you put that together

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The the list of things for folks to follow to keep their listeners engaged

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And one thing we do at Westwood one is we look at audience

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Insights and provide insights to folks out there both on the radio side and the podcast side

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So I've been working on this for a while because there are more than a million podcasts out there

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Reportedly on Apple and Spotify. So how do you distinguish yourself these days? How do you get noticed?

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How do you build audience and how do you attract advertisers to generate money here? So

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Working with an editor. I came up with some ideas

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Basically the first one the first strategy is if you're going to use the Apple dashboard and just to explain

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When you go on that dashboard, you can see things like time spent listen

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You know time per device

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And then something called average consumption or completion rate so you can see how long people are looking

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Enlisting and when you look you can see the

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The graph of the audience. It's amazing to look where the audience drops

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Out so in this piece that I've written which people can find on twitter or on my linkedin profile

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Or at westwoodone.com

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The first thing is storytelling this may sound obvious

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But if you're call and engage and you will hold your audience and as long as you can keep telling stories

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And keep doing

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Intelligent interviews and having great guests or doing interviews with great people

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Great guests or doing a great narrative

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You'll hold your audience going forward. So prepare for interviews

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Know your questions know the answers or try to anticipate them and then build your interview on that or

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If you are going to go do a narrative, you know work with your producer

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Sit down and rip through your script to see what works what doesn't and then see

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How you can go from there to try to maintain your audience looking for you know points of drama

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You know, who are your main characters and things like that?

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So that that's a huge part is storytelling

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The second thing is you know, yeah before you get on to number two the strategy

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How important is it for podcasters to get right into the content at the beginning?

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Of their show as opposed to again joe rogan roard lead seven eight minutes ads

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Not that everybody has that many ads to read but sometimes there's some content at the beginning that you just you're rolling your eyes at

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Um, you know, they're talking about uh, you know

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Their microphone or talking about things around in the room and it just you tune into a podcast because what you see in the

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In the title or what you see in the artwork and how quickly do you need to get into the content?

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You really should get into the content quickly, uh, because

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People will tune out there are so many options. I know I do it myself

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If you don't have my attention really within the first two minutes i'm gone and I will move to the next thing

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Um, and so you really have to tease your audience. You have to telegraph what's coming up in the show

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Maybe play a snippet from the the guest you're going to have on, you know a sexy juicy bite

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And then make sure if you do have a pre-roll ad

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This moves to strategy point number two get creative with that, right?

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So you don't want to turn people off automatically by playing a pre-roll at the very top listen

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Joe rogan is the exception right the guy can do whatever he wants as far as i'm concerned, but the rest of us

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You know who are mere mortals have to think about how do we creatively open up the show?

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Get around a pre-roll if there's a sponsorship and then go into the meat of the show

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Gotcha so, um any way to give some folks tips on creative, uh pre-roll ads should it be voice read should it be?

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Uh recorded does it really matter as long as it's creative

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I think that will depend really on how you want to structure your show and

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You know what content management system you're using and whether you want to use dynamic ad insertion

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That's probably going to have to be up to you and your producer

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and if you have a business manager to figure that out, but

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My feeling is and this gets back to storytelling right energy

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The read should be awesome

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The the uh, the content the copy should be awesome. You really need to have strong copy to carry the day

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Uh, and that is a huge part of all this discussion as well

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Do you really know a lot of podcasters that have producers and business managers?

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Actually, I do

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Wow

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It's amazing. What's going on here talking to folks?

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Because there there are podcasters out there who will go find a producer right and say hey

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I'll give you 35 an hour. Can you help me edit my piece, you know, and then help publish

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And there's this cottage industry growing up, uh, especially around big cities like new york and washington and st. Francisco in la

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in chicago

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You know, I i'm getting off the beaten path here a little bit

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But have you been watching what's been going on with barstool sports and this call her daddy podcast and

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They've been getting so much publicity. I've never listened to an actual show

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I did listen to portnoy talk about the show on the feed because now you're hooked in with all the drama and

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They were even in the new york new york times yesterday, uh on uh, you know wednesday

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So it just seems like that podcast is blowing up and it's not even it's not even being produced anymore

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So how do you you can't even buy that kind of publicity?

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You can't know to have the new york times cover you and you haven't published an episode, you know

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The two girls haven't published an episode

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So since april and look what's going on there. Yeah, what a drama. What a drama

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Uh and portnoy is the master. I mean he really is to see what he's done with barstool over the last

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15 years really it's amazing

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So the third strategy you talk about is experiment. What do you mean by that?

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Well, one thing I love to do is I like to use the apple metrics to go on there and see what's hot and what's not

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Because you can break it down by individual episodes so you can see hey

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We just did something on mcdonnell selling a new kind of burger or hey

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We just did something on you know, how you can pay down your student debt or something, right?

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So wow, look at that. We had really strong audience retention all the way through

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Or look at all those downloads

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We got more downloads and then you can start looking for patterns when you experiment so using the apple metrics

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You can try to uh, look at what I would call a digital focus group, right?

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To look at how certain episodes do and how well certain episodes don't do and then trying to make content strategy decisions

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So that so you mentioned apple metrics a few times. Um

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Uh, i've got a few podcasts

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But i've never gone into apple to look at their metrics because I always feel like apple is so difficult to maneuver through

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How do you get people into the apple metrics? What how do they do that?

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well, uh, you can uh

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Contact them i'm sure

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And ask for a dashboard

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Your larger content creators do have access and they do look at their own

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Their own material I do it for our shows for most of our shows at westwood one

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We have just over 40 podcasts

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So I spent a lot of time going in there because at the end of the day it's about advertising, right?

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In many ways you can have great content

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but if the great content doesn't draw in advertisers, then you have an issue and

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Uh, that's where I come in and try to look at how can we get a lot of the audience?

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To stay right through the first mid-roll position

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You know because mid-roll ads tend to be higher cpm, but they bring tend to bring in more revenue

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So how can we work with the host? How can we work with the producer?

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Um to try to get the audience to roll right through and when you go on to the apple metrics you can

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You can see how long the audience is lasting

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Are you keeping 70 of your audience or 80 or 90?

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If you're hitting 80 or higher, I consider that a success these days

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So should a independent podcaster work through their hosting company like libson or

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Blueberry or spreeker or any of the other ones to find the stats or should they go to apple connect and try and keep an eye on that?

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As well, I would approach apple directly to see what you can get from them. Uh, there's a good crew there

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James bogg steve wilson lauren osan in particular to reach out to them and

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You know listen things are heating up and podcasting right? Look at what spotify is doing

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They're putting a lot of pressure on apple

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Yeah

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So apple in many ways has to be in the customer service business. So if you have interest in learning more about your metrics

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You should approach apple

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John does length of a podcast really matter? We we kind of get that question all of it all the time

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Somebody wanted to know about short pods

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Five minute shows things like that. Does it does it really matter how long your show is for it to be successful?

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I think that really depends on who the host is how engaged the host is with the audience

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And uh what the content is, right?

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I mean these days we're all looking for tidbits of information about what's going on with coronavirus

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And if you look at some of the top shows right now like the npr newscast or the fox news

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Podcasts, they're all doing really well because we are looking for that five minute shot of news to keep us informed

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But if you are looking for escapism, right? Maybe you want a 45 minute podcast for comedy

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So I think it really depends on um, how engaging the host is and

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What genre you're dealing with right now?

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The next strategy on your list is hold the audience number four. So why don't you tell us how we can hold our audience?

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Yeah

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by

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Practicing tips one two and three, you know be a great storyteller

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Try not to make the ads too burdensome on your list

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Uh, try not to make the ads too burdensome on your listeners be creative

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Be engaging

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whose uh

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Passion right? That's it's all about passion and engaging and reaching beyond and and hitting that person right between the ears

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So, uh, that's what those are some of the things you should do

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and then with experimenting

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What I like to do with metrics is if we tweak something how can we make it better right?

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That's ultimately how can we grow the audience? How can we hold the audience as long as possible?

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So tip number four is you know, look at the consumption rate on apple metrics

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And some podcasts may only have 60 or 70

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That's not great. I mean try to improve on that try to hit the 80 mark for many years

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It was thought that 80 was the industry standard. I like to aim for 90 or higher because that means ultimate

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Right. You are a hero winning the day if you can hold 90 of your audience

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Whether it's a 20 minute podcast or an hour-long podcast if you can keep someone that long and keep a lot of them

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You have a successful podcast

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john, what do you think is a respectable number of downloads after somebody has 5 10 15 shows in their uh,

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You know in their lineup, uh of their podcast if they're doing a weekly show, I mean, uh,

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Uh, sometimes people give up after seven or eight or five or because they look at those numbers and they get depressed by it

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So what uh, what do you think is a respectable number after you know, you start to get into a groove?

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Well, yeah, we are seeing that pod fade right where people give up and they toss in the towel

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You really got to be committed here and you got to have a game plan and when people ask me, you know

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Should I launch a podcast?

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I actually have a one sheet that I hand out to people here like 10 questions

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You should be able to answer if you can't answer these questions

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You should not be doing a podcast and you should not commit to doing a podcast for six to 12 months

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so

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You really got to be in it for the long term, right? It's uh, it's not a sprint. It's not a 40-yard dash

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It's more like a marathon plan on running 26 miles and change here folks because you're going to need

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to uh, you know, there are going to be days when you think that oh this episode is so great and

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And the downloads aren't there in terms of monetization. You should try

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uh, you should really keep pushing

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To 20 30 40 000 downloads per episode because that's when you're really going to start attracting advertisers

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I think that's been the traditional threshold of trying to hit 50 000 downloads per episode

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Is there a way somebody could get the uh, one sheet from you or is that something for westwood morning?

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Uh, if you want to do business with us, uh, sure. Um, I don't really

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You know, really I have to be working with a client but sure

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If someone has a show and they want to pitch us let us know, you know

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If you have an established audience in mr. Rogan, you know, we're listening if the

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but

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One thing I will say it is I talk to a lot of people who want to start podcasts

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And my I answer emails

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I answer phone calls and I you know when they reach out on social media

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I tend to answer as soon as I can so if anyone's out there and they want to check just let me know

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Are there a lot of people that are trying to start a podcast every day still?

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Yeah, uh, you can see because what's going on in the radio industry in particular?

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People maybe they lose their job as a morning show host somewhere and they say, you know, we have an audience here

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How can we take that audience and move it into a podcast? And I think we are seeing

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some of that

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Still, you know

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Even though it's getting extremely competitive in podcasting now

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So the fifth the strategy you have on your uh on your list here is deal with the dips

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Yes, and uh when I mean dips, I don't mean people who uh, you know are idiots. I mean

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people who

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On the apple metrics will notice something that goes down on the chart. It's like what is that and that's the ad

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because even the best

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Uh host the most engaging most colorful host will will have a dip and so how can you creatively?

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segue from

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your content

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Through the ad making the ad sort of sing along

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With the narrative of your content and then right through the ad

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back to the content so

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uh

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You will have dips but you should look at trying to make sure those dips are smaller and smaller

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And by going on the apple dashboard, you can see how much audience did I lose?

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Oh, i'm getting better at this

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And if you do have ad copy, you know pre-read it

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Learn to love your your copy

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Because it benefits you it benefits your listener and it benefits your sponsor

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So john how important is it to have good quality audio?

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I know there was a time where the audio didn't mean as much because there was a smaller group of a number of podcasts to

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To pick through but now it's it's it's gotten so large. Not all of them are active

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Everyone says there's a million podcasts, but not all of them are active or producing podcasts every week

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But really how important is it for you to you know, at least invest in a couple of good microphones and figure out how to record it

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So you have good quality sound

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And the one thing I would say about that is it's gotten much easier now to do a really good podcast

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using

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Equipment that doesn't cost an arm and a leg

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And I think audio quality is a big way of distinguishing yourself because if people hear

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crackly crappy audio

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You're going to turn them off and they'll go elsewhere. I think just to be honest about it

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I know myself when i'm listening to stuff

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It's like boy. They couldn't do better than that

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Um, and then that will then raise a red flag and then the next time you know

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I get the episode another episode. It's like man. Do I really want to invest the time?

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So that's what it comes down to is getting your listener to invest the time and if you make the audio quality really good

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You will probably attract them to keep coming back for that second third and fourth listen

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And how important is it for you to consistently drop an episode on the day? You're going you say you're going to drop one

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Yeah, you got to get them addicted right? It's a habit if you

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Publish every tuesday be there every tuesday explain, you know

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We publish on tuesday make us part of your commute or you know your morning walk now. They're in my neighborhood

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There are so many people out walking and they're listening and people are taking cups of coffee with them or if it's an after-party

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Or if it's in the afternoon, some of them are taking adult beverages with them

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Uh, and they're listening to stuff on their phones. So if you drop on tuesday drop on tuesday folks

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I mean, you know have some discipline too and that gets back to what I mentioned earlier about have a plan

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And and stick to that plan

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Any final tips you want to share with our audience?

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Yeah, have fun

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uh, the one thing I love about podcasting

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is

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Every day I feel like i'm doing a hobby and that's how it should feel

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You should really enjoy doing what you're doing and then everything will flow from that. So

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Enjoy it and if you find yourself not enjoying the process of doing a podcast

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You're trying to build out a business based around a podcast. Maybe you shouldn't be doing a podcast

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What are your three favorite podcasts outside the westwood one network?

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Uh, I will tell you the one i'm listening to right now, uh, is uh baseball by the book

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by a

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Veteran sports writer justin maguire. I'm a baseball fan

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and he has on baseball authors talking about uh,

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whether it's harry carrey

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or um

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You know the new york giants or baseball

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Uh, you know in new york or whatever. So that's my favorite. I would say I I go to that

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A lot and I also listen to uh

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Podcasts that are being done by sports stations around the country to see what the sports industry is up to these days

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uh

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You know given I spend my day looking listening to podcasts at night

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I will also use podcasts to try to tune out and by engaging with sports podcasts in particular

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So the the baseball one that you mentioned being that it's so nichey. Do they have sponsors?

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I have not heard one yet. Uh, he has a lot of great guests

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uh

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But I have not heard a sponsor yet

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Finally, how can people reach out to you and get in contact with you? Where can they find you? Sure. I'm on twitter

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Uh at john wardock j-o-h-n-w-o-r-d-o-c-k

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LinkedIn just look for me

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Uh, you can also if you want, uh, feel free to email me at westwood one j wardock at westwood one.com

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John, thanks so much for your time. We look forward to seeing you in person real soon

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Thanks. Thanks ed

