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at a trade show or a conference, for instance,

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that's another type of sell.

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If you're wanting to do a show,

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in fact, these live interviews and podcast opportunities,

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those are also elements of selling

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and ultimately what we're doing is creating influence.

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And that's really what this is all about.

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It's making sure that we help people establish

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a strong sense of influence

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so that they can go about serving and helping others.

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And so yeah, that's ultimately what we're gonna talk about

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today and we're gonna explore the vision

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of first class business as well

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and what it means to build out a training

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for salespeople and academy and the whole nine yards.

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So hi, man, without further ado,

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go ahead and get us started by playing the intro message.

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All right, welcome in to Vision Pros Live.

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With Jackson Callum, I'm your show host.

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We'll be doing interviews for visionary entrepreneurs

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and guests, guest leaders who are building fantastic visions

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out there.

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Ultimately, I just wanna go through some of the things

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that might help you with your vision.

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So if you have a vision that you're pursuing,

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drop a link in the comments and let us know what that is.

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If that's a business or a brand,

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if it's a nonprofit that you run,

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be happy to promote it, be happy to talk to you about it.

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And if you'd like to apply to be on Vision Pros

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and be in it about that vision, then by all means,

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feel free to reach out.

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Hey, everybody, welcome in to Vision Pros Live.

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I'm your host, Jackson Callum,

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founder of First Class Business, CO at Podbooker,

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co-founder at Able Health, and we have a lot of companies

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that we're helping with their growth.

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I'm really happy to be here today.

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I'm excited to talk about sales.

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I'm also excited to talk about hairstyles a little bit.

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If any of you have fashion tips, I'm growing this thing out.

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I'm not much of a fashion person,

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but I figure, you know, I've got a full head of hair

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and I'm 35, it's probably a good time to take advantage of it

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and see what I can do with these crazy curls.

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So this is actually an attempt to do the hair.

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Anyway, let's go right into it with sales and influence.

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So at the end of the day, your influence is not dictated

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by your hair.

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Thank you, Malcolm Gladwell for proving that point.

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You know, and Seth Godin, if I remember correctly,

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he may not have hair.

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Neil Patel, say for bet on that, I remember him better.

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So with that said, when it comes to influence,

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what is it that people need to know about you

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and need to know from you in order to obtain influence?

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And you know, what is this thing called sales

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that so many people are so scared of?

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You know, why is it that it's such a scary experience?

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What are some of the trauma triggers

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as related to that word as well?

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What are we doing at first class business

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that has to do with vision

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as related to sales and influence as well?

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Well, there's a lot's unpacked

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and we've got 45 minutes to do it.

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We're not gonna go in a particular order,

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but if you are interested in sales,

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you have a question about sales, don't hesitate to ask.

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I've done sales training with many people

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over the last 15 years.

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And one of the comments that I got when I was training,

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specifically I was doing a mastermind on Mondays

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for sales representatives who were already

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in a phenomenal training program called the Sales Mentor,

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where there was 15,000 people getting trained on sales.

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I was one of the students as well.

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This was about two, three years ago now.

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And everybody was so drawn to the way that I role played

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and the way that I was training

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and really how much I knew in relation to selling,

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digital marketing and helping business owners move forward

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that they all wanted to meet with me constantly.

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So I created this mastermind

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and I had between 60 to 100 attendees regularly diving in

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and seeing the recording about 15 to 40 come in live

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to be part of that experience.

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And as they kept asking the question, Jackson,

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where did you learn how to sell?

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Right, where did that come from?

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Where was that?

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And I used to say, I thought it came from

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experiences of lifetime fitness

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or experiences on my mission,

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teaching atheists about God.

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But in reality, where I truly learned how to sell was,

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I remember when I was three years old,

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my parents were yelling in their bedroom.

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And I remember running through the master bathroom,

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through the closet that had an extra door,

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jumping across the bed, pushing mom and dad apart,

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looking up and saying, stop yelling. And they did.

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I was very fortunate in that experience.

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My dad was probably an alcoholic.

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We don't really talk now,

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but I know how dangerous that situation

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could have been for somebody at my age,

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but at that time, that's just not, I wasn't scared.

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I dove in knowing what I needed to do

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in order to create the influence that I wanted in our home.

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And that ultimately is where my cells experience

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and skills began, was trying to have influence

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in my home space to create safety for those around me

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and safety with those with me,

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depending on which home I was in.

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My mom always had an amazing home.

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My dad, on the other hand, there was a lot of issues

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that went on behind the closed doors

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that were not gonna get too much into that.

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So how long have I been developing my cells techniques for?

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33 years.

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So if you have the opportunity

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to dive into your own personal story,

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you might also find recognitions

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of where you happen to have training

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or you happen to have gifts associated with cells

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and influence as well.

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Whatever your resources are, by the way,

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if you have a favorite cells resource,

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please drop it in the chat.

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We're constantly learning and growing from that.

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So I'll give you some of the more modern resources

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that are more directly correlated with cells

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that I happen to love and abide by.

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One of them is, though you can't teach,

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you cannot teach a kid to write a bike seminar

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by David Sandler.

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I'm a big fan of David Sandler.

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And what he was able to bring to this world

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and teach people, especially the first chapter,

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it is golden about your I versus your R.

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That's also a big part of our program.

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What we talk about is your identity versus your role

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and how understanding the difference between the two

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protects you when you happen to have a difficult time

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fulfilling your role or you don't happen to have the results

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that you wanna see.

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So there's that resource, Rich Dad Poor Dad.

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Another phenomenal business book, mindset book,

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that helps you understand the value of selling,

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that also helps you understand the value of distancing

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yourself from becoming a slave to money.

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Phenomenal topic on how to understand the value

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of work ethic.

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So anyway, if you have a comment, feel free to throw it in.

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We'd love to hear from you.

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If you happen to be in sales, also don't hesitate to ask

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to join me on this call live.

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We're happy to bring people on as you may see fit

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or feel prompted to do so.

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With that said, one of the things that we're going through

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right now as a company is we're in the process

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of reconstructing the way that we teach our sales

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representatives how to sell by finally incorporating

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my sales training manuals, which are 10 to 15 page

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documents of on day one, do this at 8 p.m.

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I'm sorry, 8 a.m. at 8.05 do this, 8.20 do this,

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at 8.45 do this and so on.

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I've trained everybody from solar companies

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as a president of a solar company in regards to sales,

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software as a service companies as well,

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and POS companies, CRM companies,

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small and local business companies as well,

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real estate agents, you name it.

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I've pretty much been there and been involved

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in the process of training and or learned under

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some incredible sales mentors myself.

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So with that said, those manuals,

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while we have an important need for manuals

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in the business world, in the traditional business world,

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the traditional business world is slowly moving towards

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the capabilities that learning management systems

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provide online sales training platforms.

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And so what we're building right now is an academy

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for people to have, for business owners,

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to have their entire company trained up by department

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based on the needs of that department.

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And we actually use these training materials ourselves

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to be able to train up our team internally.

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And as we continue to build out the infrastructure

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of what that system looks like for those who are going

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to train, so we're gonna bring that up on screen

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a little bit and take a look at what that looks

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and feels like, so let's hear Jonathan says,

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one million followers by Brandon Kane, awesome.

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In fact, I haven't even heard that reference,

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so Jonathan, I'm grateful for that.

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I'm gonna look up Brandon Kane, one million followers

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right now.

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So let's look at that.

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So one million followers, if you Google it,

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that's going to show us on Amazon.

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Yep, fantastic book to mention.

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There's over 3,000 reviews, yep,

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3,000 reviews on one account.

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The other one says 1,763 reviews, 4.4 star ratings.

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That's a rare feat.

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There aren't many books and resources that have

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that much credibility associated with them.

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So Jonathan, thanks for saying that our way.

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We appreciate that.

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If you want to, feel free to give us a little bit more

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about what the book has done for you,

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what types of things it can unlock for those

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who are gravitating towards bridging their sales gaps.

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Now if you're coming onto this live right now,

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you're probably gonna want to know

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like how does sales relate to your specific role?

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Well, if you're a founder, you're in sales.

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If you're in customer service, you're in sales.

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If you are in hospitality, you're in sales too.

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One of the distinctions that I think is very important

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to relate to or be aware of is,

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the stigma as to why people hate talking about sales

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or why people don't like sales.

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And I'm gonna tell you first hand my experience with that.

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It may not be yours, but it's definitely mine.

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I cannot sell and cannot represent a product

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that you do not fully believe in.

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I cannot do it.

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I don't enjoy it.

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It doesn't make my soul feel good.

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And because I know those things, I literally can't do it.

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I won't do it.

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And that to me is kind of the essence

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of why I see a lot of people suffer

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in relation to their own identity,

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as well as their uncomfortable nature

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in and regarding the sales.

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If you're inauthentically doing something

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or promoting something that you don't really believe in

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and have a buy in for, what are you doing

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like to your heart and your mind?

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You know, like how do you sleep it?

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No, I don't think you do.

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And I think that's why a lot of people

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that are involved in an influence,

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but creating influence with things

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that are not authentically aligned with themselves,

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it leads them to a state of depression.

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It leads them to a desire to look for vices

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that distract them from the realities of the world

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in which they've put themselves in.

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Now, you know, if you're at that stake,

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guess what, you have a choice.

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You have a choice to continue to promote

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and to provide a lackluster service to others

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and inauthentically represent something

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that makes you feel like you're not yourself

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or you have an opportunity, especially right now

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with the, what do they call it?

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The great shift that's happening,

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the great resignation movement.

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You have the opportunity to explore

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all sorts of opportunities that are out there

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and represent something that you do believe in.

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Almost everybody's hiring right now.

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So this is one of your greatest opportunities

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to escape your own predicament

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and move into a position of power

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where you get to represent something

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that you absolutely love.

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Now, I know there's some types of people

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who do not share in this world

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and most of them are actually not going to be listening

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to something like this anyways,

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but if you're listening to this,

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it's because you have a learner's heart.

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You have the desire to represent something to people

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to provide light or value to others.

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And if that is you, then it's also helpful to recognize

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that as you provide light and value to others,

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your ability to ultimately influence them

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and help them improve depends on your ability to sell.

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It depends on your ability to help them feel inspired.

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It depends on your ability to help them understand

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the value that you're putting out there.

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And some people are more passive at that than others.

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Today we're talking about being absolutely dedicated

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to that reality.

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So we've got pulled up on the screen right now.

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What is the Cells Training Academy?

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And we call this the 100K Club.

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Why? Because if you were to master these techniques

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and move towards understanding the value

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of representing yourself well as a sales consultant,

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then you're very likely going to put yourself

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in the Six Figures Earners Club

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where you can earn six figures

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in different sales opportunities that exist out there.

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Now, if that's new and exciting to you

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and you haven't been there,

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then I highly recommend at least doing a search

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on jobs online for sales, especially in the tech industry.

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Even though there's all sorts of layoffs taking place,

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the one division that normally doesn't see massive layoffs

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unless it's absolutely failing is the sales division

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because companies need new revenues in order to thrive.

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So it's one of the most bulletproof types of jobs

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or positions that you can have.

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And whether it's representing a company like Google

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or Facebook or a newer company and brand

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like Lyft or Uber or you name it,

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think of any company linked in.

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Think of any company that's in the tech space

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that you think, well, I don't know if they actually need sales

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and you're wrong, they do.

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They have to sell at some capacity or some level.

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Now you may not be qualified to orchestrate the deals

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that exist for those companies,

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but in my first few years attracting sales jobs,

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I didn't have a degree.

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I didn't have a full track record.

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I had to have the skills of the determination

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to convince my way into the opportunity

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and then the discipline to perform

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in order to build my track record up.

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I did not become part of the enterprise sales team

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at all local because of my track record.

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I only received that opportunity

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because I was the most excited to go in for the opportunity

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and I had an absolute purpose vision

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for what I wanted to do outside of that company.

334
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And it just so happened that I fell in love

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with what the company was doing in building

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and really liked it.

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Instead of wanting to go back to Google,

338
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once I did have my track record and could work there,

339
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I realized, you know what, I really love startups.

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This is what I'm supposed to be doing

341
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and while Google is awesome, building something for myself

342
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is what I really wanted to do after experiencing that.

343
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So in addition to that reality,

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again, the 100K Club that exists there,

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the reason why you elevate yourself

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to that type of earning potential,

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practicing these principles

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is because you start to earn principles of strength

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that increase the value

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that you're able to bring to the market.

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And that's really what this is all about.

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It's about building people from within,

353
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helping people understand how they can access

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their best selves from within, forecast that into the world

355
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or project that into the world

356
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and of course create influence with it

357
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from a sales standpoint.

358
00:15:56,880 --> 00:15:58,000
So let's scroll down a little bit.

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I mean, let's just walk through some of the elements

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00:16:00,880 --> 00:16:03,600
of what daily training looks like

361
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for a champion level sales team.

362
00:16:06,280 --> 00:16:08,600
So I don't know how it just zoomed out,

363
00:16:08,600 --> 00:16:11,280
I mean it was zoomed in a little closer a minute ago,

364
00:16:11,280 --> 00:16:12,960
made it a little bit easier to see.

365
00:16:12,960 --> 00:16:16,560
So if you can adjust the view, that would be super awesome.

366
00:16:16,560 --> 00:16:18,920
But I can see it with my old man eyes,

367
00:16:18,920 --> 00:16:20,600
I can still see it a bit.

368
00:16:20,600 --> 00:16:23,360
So you'll notice that it starts with welcome to sales training.

369
00:16:23,360 --> 00:16:27,080
There's a little parentheses there that says video.

370
00:16:27,080 --> 00:16:27,920
Well, in that case,

371
00:16:27,920 --> 00:16:30,960
that means that we still aren't haven't shot the video

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00:16:30,960 --> 00:16:32,520
for that particular training.

373
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But if you were to go into the actual training itself,

374
00:16:35,280 --> 00:16:37,040
you'd see that in fact, let's go ahead and do that.

375
00:16:37,040 --> 00:16:38,560
I mean, we might as well,

376
00:16:38,560 --> 00:16:41,240
if you wanna pause this video later and consume

377
00:16:41,240 --> 00:16:43,000
what the intro lessons look like,

378
00:16:43,000 --> 00:16:44,520
and you can scroll down a little bit faster on that,

379
00:16:44,520 --> 00:16:46,320
we know what that image is.

380
00:16:46,320 --> 00:16:49,720
So down here, you'll see the context of the introduction

381
00:16:49,720 --> 00:16:51,440
and what we built this for

382
00:16:51,440 --> 00:16:53,560
and who we built this type of a training for

383
00:16:53,560 --> 00:16:56,720
and the purpose and our philosophy in consulting.

384
00:16:56,720 --> 00:16:59,160
And also joining the Facebook group.

385
00:16:59,160 --> 00:17:01,040
So you get the hands-on support that you need.

386
00:17:01,040 --> 00:17:02,640
To me, in my opinion,

387
00:17:02,640 --> 00:17:05,440
there's too many courses out there online

388
00:17:05,440 --> 00:17:07,760
that lack proper infrastructure and support.

389
00:17:07,760 --> 00:17:10,680
And I've never heard of a university

390
00:17:10,680 --> 00:17:13,240
that was simply made up of courses

391
00:17:13,240 --> 00:17:16,600
and didn't have some type of support and ecosystem behind it

392
00:17:16,600 --> 00:17:18,600
that you belonged to, hint, hint,

393
00:17:18,600 --> 00:17:20,240
all you course builders out there.

394
00:17:20,240 --> 00:17:22,520
If you wanna build something truly phenomenal

395
00:17:22,520 --> 00:17:23,760
that people gravitate towards,

396
00:17:23,760 --> 00:17:25,880
feel like they belong to and want to,

397
00:17:25,880 --> 00:17:26,960
and you wanna build a vision

398
00:17:26,960 --> 00:17:29,640
that people can get behind and belong to,

399
00:17:29,640 --> 00:17:32,240
then consider adjusting your program

400
00:17:32,240 --> 00:17:35,040
to where you actually have a university model in mind

401
00:17:35,040 --> 00:17:38,680
or the Academy or Institute model in mind as well.

402
00:17:38,680 --> 00:17:40,080
Let's keep going with this process.

403
00:17:40,080 --> 00:17:43,080
So after those two first initial lessons,

404
00:17:43,080 --> 00:17:44,840
there's what we call a progress report.

405
00:17:44,840 --> 00:17:46,240
And on the progress report,

406
00:17:46,240 --> 00:17:49,800
this is an opportunity for our clients to,

407
00:17:50,680 --> 00:17:51,760
oh, I see what you did there.

408
00:17:51,760 --> 00:17:53,480
You were using a screenshot to make it bigger.

409
00:17:53,480 --> 00:17:54,920
That was smart.

410
00:17:54,920 --> 00:17:57,920
So revealing little secrets and truths about production,

411
00:17:57,920 --> 00:17:59,440
guys, it's fun.

412
00:17:59,440 --> 00:18:02,480
All right, so the progress report is we go into that.

413
00:18:02,480 --> 00:18:04,600
This is our opportunity to check and make sure

414
00:18:04,600 --> 00:18:08,200
that not only are we teaching what we need to teach,

415
00:18:08,200 --> 00:18:10,880
but is the comprehensive,

416
00:18:10,880 --> 00:18:13,520
comprehension taking place as well, right?

417
00:18:13,520 --> 00:18:15,760
I don't need to make sure that my sales reps

418
00:18:15,760 --> 00:18:19,040
or my team members hear what it is I'm putting out there.

419
00:18:19,040 --> 00:18:20,480
I need to make sure that they're retaining

420
00:18:20,480 --> 00:18:22,520
the most important parts and learning how to use it.

421
00:18:22,520 --> 00:18:24,640
Go ahead, let's, oh, I don't want you restart it.

422
00:18:24,640 --> 00:18:26,480
You're already on your assignment, don't worry about it.

423
00:18:26,480 --> 00:18:29,720
We'll keep going to some of the next pieces of this.

424
00:18:29,720 --> 00:18:31,960
If you notice on the right hand side

425
00:18:31,960 --> 00:18:34,240
of the vision of this sales academy as well,

426
00:18:34,240 --> 00:18:36,760
there's 105 lessons complete.

427
00:18:36,760 --> 00:18:37,960
I hate that they call lessons.

428
00:18:37,960 --> 00:18:39,200
I wish they could let us change that

429
00:18:39,200 --> 00:18:43,560
because in my eyes, it's 105 activities.

430
00:18:43,560 --> 00:18:47,120
And these activities are activities that need to be done

431
00:18:47,120 --> 00:18:50,480
and performed in order for you to truly grasp the concept

432
00:18:50,480 --> 00:18:51,920
of what it is that you're doing

433
00:18:51,920 --> 00:18:53,960
and how it is you're learning these techniques.

434
00:18:53,960 --> 00:18:55,960
So let's move on to basic training.

435
00:18:55,960 --> 00:18:59,880
Now, if you have the attitude and the mindset of a learner,

436
00:18:59,880 --> 00:19:01,960
you have the personality of a doctor,

437
00:19:01,960 --> 00:19:05,160
you can actually blaze through all 100 of these

438
00:19:05,160 --> 00:19:08,480
according to the timeline and pretty much master the art

439
00:19:08,480 --> 00:19:13,480
of understanding how a sales consultant should be acting.

440
00:19:14,000 --> 00:19:18,400
You can save yourselves years and years of learning mistakes

441
00:19:18,400 --> 00:19:21,120
that most of us have to go through to get to the level

442
00:19:21,120 --> 00:19:23,240
of sales that I've obtained.

443
00:19:23,240 --> 00:19:25,200
And the Dean Forbes, my business partner,

444
00:19:25,200 --> 00:19:27,400
has obtained and others who I could point you to

445
00:19:27,400 --> 00:19:31,240
and say, you know, you can really jump on the fast track

446
00:19:31,240 --> 00:19:33,880
of becoming like an Eli Wilde or a Taylor Welch

447
00:19:33,880 --> 00:19:37,480
or a Peyton Welch, all these phenomenal sales people

448
00:19:37,480 --> 00:19:39,720
that exist out there, Cole Gordon as well.

449
00:19:39,720 --> 00:19:42,560
Each one of them has their own unique dynamic and twist

450
00:19:42,560 --> 00:19:45,080
to how they go about training Jeremy Miner as well.

451
00:19:45,080 --> 00:19:46,880
I love his stuff.

452
00:19:46,880 --> 00:19:49,280
It's an awesome opportunity when you start to see the market

453
00:19:49,280 --> 00:19:51,360
and realize, wait a second, these people,

454
00:19:51,360 --> 00:19:54,640
they're not enemies, they're potential friends.

455
00:19:54,640 --> 00:19:56,600
They're people who I could collaborate with

456
00:19:56,600 --> 00:19:58,600
and refine my processes with.

457
00:19:58,600 --> 00:20:00,480
And that's like math nerds getting together

458
00:20:00,480 --> 00:20:02,400
and figuring out new formulas together.

459
00:20:02,400 --> 00:20:03,840
Well, we're doing the same thing,

460
00:20:03,840 --> 00:20:06,240
but from the standpoint of psychology and influence

461
00:20:06,240 --> 00:20:09,080
and helping make sure that we're helping people

462
00:20:09,080 --> 00:20:10,480
move forward in their lives.

463
00:20:10,480 --> 00:20:13,200
So if that's you, if you're in sales

464
00:20:13,200 --> 00:20:15,120
in order to move people's lives forward also,

465
00:20:15,120 --> 00:20:17,360
don't hesitate to share in the comments as well,

466
00:20:17,360 --> 00:20:19,320
what you do, you know, what you represent,

467
00:20:19,320 --> 00:20:21,400
own that boldly, you know, go after it.

468
00:20:21,400 --> 00:20:22,320
Feel free to tell us about it.

469
00:20:22,320 --> 00:20:24,320
We might buy from you, you never know.

470
00:20:24,320 --> 00:20:27,800
So back to again, day one in the basic training elements.

471
00:20:27,800 --> 00:20:31,360
So, you know, little things that might be overlooked

472
00:20:31,360 --> 00:20:33,560
that a business owner takes for granted,

473
00:20:33,560 --> 00:20:36,320
but that a new sales rep may have no discipline

474
00:20:36,320 --> 00:20:37,160
and understanding.

475
00:20:37,160 --> 00:20:38,480
And if you don't take the time

476
00:20:38,480 --> 00:20:40,560
to help them understand the value of these principles,

477
00:20:40,560 --> 00:20:42,880
and you're naturally going to come to a moment

478
00:20:42,880 --> 00:20:45,000
where you've made a costly investment

479
00:20:45,000 --> 00:20:48,160
and somebody coming in, they did not fit the mold

480
00:20:48,160 --> 00:20:50,080
for what it is you were trying to do.

481
00:20:50,080 --> 00:20:53,200
And now you're at odds because, you know,

482
00:20:53,200 --> 00:20:55,840
you weren't aligned on your basic principles.

483
00:20:55,840 --> 00:20:59,960
I see that happen over and over and over at companies.

484
00:20:59,960 --> 00:21:02,820
In fact, it's one of the main reasons why companies lose

485
00:21:02,820 --> 00:21:06,200
is because they make bold, blanket statements like,

486
00:21:06,200 --> 00:21:08,720
oh, I already have a team, right?

487
00:21:08,720 --> 00:21:11,840
Well, that's great, but you have the wrong team

488
00:21:11,840 --> 00:21:12,840
or the right team, right?

489
00:21:12,840 --> 00:21:14,680
I can't ask that to somebody without offending them.

490
00:21:14,680 --> 00:21:16,760
So we don't necessarily ask that question,

491
00:21:16,760 --> 00:21:19,400
but it's all about having the right team members

492
00:21:19,400 --> 00:21:22,680
and being dedicated towards championship level success

493
00:21:22,680 --> 00:21:24,080
when you're playing ball at the level

494
00:21:24,080 --> 00:21:25,620
that first-class business plays ball at.

495
00:21:25,620 --> 00:21:27,560
So let's keep moving through this as well,

496
00:21:27,560 --> 00:21:28,400
the basic training.

497
00:21:28,400 --> 00:21:30,800
So you've got meeting preparations.

498
00:21:30,800 --> 00:21:32,600
You know, what meetings should I be hosting

499
00:21:32,600 --> 00:21:33,440
as a sales team?

500
00:21:33,440 --> 00:21:36,120
And how should I prepare my people to come into that meeting

501
00:21:36,120 --> 00:21:39,000
and respect the training that's taking place?

502
00:21:39,000 --> 00:21:40,200
And what does that training look like?

503
00:21:40,200 --> 00:21:42,720
What is consulting etiquette?

504
00:21:42,720 --> 00:21:43,840
And what does it mean, you know,

505
00:21:43,840 --> 00:21:47,480
as far as using profanity, for instance,

506
00:21:47,480 --> 00:21:49,720
with a sales prospect?

507
00:21:49,720 --> 00:21:50,720
Should you never do it?

508
00:21:50,720 --> 00:21:53,160
Or is there a time where too much etiquette

509
00:21:53,160 --> 00:21:56,480
and being too formal can also cost you a relationship

510
00:21:56,480 --> 00:21:58,720
because people can't relate to you and your market?

511
00:21:58,720 --> 00:22:00,960
It very much depends on the market that you're serving

512
00:22:00,960 --> 00:22:02,960
and the type of audience that you're after.

513
00:22:02,960 --> 00:22:05,120
Meeting preparations, we can go through this a little faster

514
00:22:05,120 --> 00:22:07,600
to company meeting times, you know,

515
00:22:07,600 --> 00:22:09,240
and what times do you do your meetings?

516
00:22:09,240 --> 00:22:11,320
So let's see if Jaime has the ability

517
00:22:11,320 --> 00:22:13,120
to scroll through this.

518
00:22:13,120 --> 00:22:16,640
It's possible that he's, okay, there we go, awesome.

519
00:22:16,640 --> 00:22:18,240
So systems to access,

520
00:22:18,240 --> 00:22:20,800
making sure that we grant proper system access.

521
00:22:20,800 --> 00:22:22,280
Now this is challenging.

522
00:22:22,280 --> 00:22:25,120
This sells Academy as we put it out there to the world

523
00:22:25,120 --> 00:22:26,600
and we bring on our beta users,

524
00:22:26,600 --> 00:22:28,280
companies who want to use this

525
00:22:28,280 --> 00:22:30,640
and benefit from this infrastructure, you know,

526
00:22:30,640 --> 00:22:33,120
and then start selling this Academy down the road

527
00:22:33,120 --> 00:22:37,000
as well after we get in what we call our grandfathered members,

528
00:22:37,000 --> 00:22:39,760
the people who helped us make sure that this is on point

529
00:22:39,760 --> 00:22:42,280
and applicable to all sorts of different environments,

530
00:22:42,280 --> 00:22:43,920
which I'm really excited

531
00:22:43,920 --> 00:22:46,120
because this is about as good as it gets.

532
00:22:46,120 --> 00:22:48,720
But we still have that relentless desire

533
00:22:48,720 --> 00:22:49,560
to keep building.

534
00:22:49,560 --> 00:22:53,960
Well, when you don't have systems properly in place

535
00:22:53,960 --> 00:22:55,280
and you've hired a sales rep,

536
00:22:55,280 --> 00:22:59,600
this system's actually going to expose your sales flaws.

537
00:22:59,600 --> 00:23:03,480
It's going to show people what you do not have as a company.

538
00:23:03,480 --> 00:23:04,320
And you know what?

539
00:23:04,320 --> 00:23:07,000
That's actually doing you and them a favor

540
00:23:07,000 --> 00:23:10,040
because you're only setting yourself up for failure

541
00:23:10,040 --> 00:23:11,600
and them up for failure.

542
00:23:11,600 --> 00:23:13,760
If you have not accounted for the pathway

543
00:23:13,760 --> 00:23:15,960
that a sales personnel needs

544
00:23:15,960 --> 00:23:17,920
in order to be successful in their role,

545
00:23:17,920 --> 00:23:21,200
either that or you've got to have deep enough pockets

546
00:23:21,200 --> 00:23:24,920
to sustain them as you continue to build the infrastructure

547
00:23:24,920 --> 00:23:27,320
they need in order for them to succeed as a sales rep.

548
00:23:27,320 --> 00:23:29,760
Now, Jackson, what do you mean?

549
00:23:29,760 --> 00:23:33,800
If we've got a sales rep who's the number one sales

550
00:23:33,800 --> 00:23:37,800
representative ever for Disney or for Harley Davidson,

551
00:23:37,800 --> 00:23:40,320
why in the world would they not be able to quickly sell

552
00:23:40,320 --> 00:23:41,280
what it is we offer?

553
00:23:41,280 --> 00:23:43,720
Well, it's one of my favorite secrets

554
00:23:43,720 --> 00:23:45,160
is I hate to break it to you,

555
00:23:45,160 --> 00:23:48,040
but in reality, the number one sales rep for Disney

556
00:23:48,040 --> 00:23:50,120
and the number one sales rep for Harley Davidson,

557
00:23:50,120 --> 00:23:52,560
they're the fastest paper pushers.

558
00:23:52,560 --> 00:23:55,480
Nobody has to sell for Harley Davidson.

559
00:23:55,480 --> 00:23:57,520
Nobody has to sell for Disney, right?

560
00:23:57,520 --> 00:23:59,160
Disney tickets sell themselves.

561
00:23:59,160 --> 00:24:01,280
People already want to go to Disney.

562
00:24:01,280 --> 00:24:04,840
So representing a Disney is completely different

563
00:24:04,840 --> 00:24:07,880
than representing an entrepreneur and a brand

564
00:24:07,880 --> 00:24:12,600
that does not have a Disney-like reputation in the market.

565
00:24:12,600 --> 00:24:14,480
So as a brand, it's very important

566
00:24:14,480 --> 00:24:17,320
that you position yourself and you start building up

567
00:24:17,320 --> 00:24:18,840
your own authority and credibility

568
00:24:18,840 --> 00:24:21,440
because you're setting yourselves people up

569
00:24:21,440 --> 00:24:23,560
for an extremely hard task.

570
00:24:23,560 --> 00:24:25,280
They're out there looking for great jobs.

571
00:24:25,280 --> 00:24:27,240
They meet you, they thought you're a great person

572
00:24:27,240 --> 00:24:28,800
and that you have a cool vision,

573
00:24:28,800 --> 00:24:31,120
but the more they get involved in your program,

574
00:24:31,120 --> 00:24:32,560
the more they may realize, wow,

575
00:24:32,560 --> 00:24:35,120
this sales opportunity is not what I thought it was.

576
00:24:35,120 --> 00:24:37,280
This is way harder than I anticipated.

577
00:24:37,280 --> 00:24:38,240
That's not their fault.

578
00:24:38,240 --> 00:24:40,080
They're human beings trying to assess life too.

579
00:24:40,080 --> 00:24:41,440
That's not your fault.

580
00:24:41,440 --> 00:24:43,280
You're a human being trying to figure out

581
00:24:43,280 --> 00:24:44,680
how to build a successful company,

582
00:24:44,680 --> 00:24:46,880
but at the end of the day, it will be your fault

583
00:24:46,880 --> 00:24:48,080
if you don't bridge the gap

584
00:24:48,080 --> 00:24:49,640
and figure out the difference between the two.

585
00:24:49,640 --> 00:24:51,480
So as a sales representative,

586
00:24:51,480 --> 00:24:55,960
you want to be able to recognize what companies are ready

587
00:24:55,960 --> 00:25:00,120
to host me to the degree that are ready

588
00:25:00,120 --> 00:25:02,480
to help me achieve the success I want to achieve.

589
00:25:02,480 --> 00:25:05,480
And if you get into a company and you start representing one

590
00:25:05,480 --> 00:25:08,560
that's not well positioned to actually help you

591
00:25:08,560 --> 00:25:12,400
achieve your results, well, that would be like LeBron James

592
00:25:12,400 --> 00:25:16,520
or some other superstar athlete going to a team

593
00:25:16,520 --> 00:25:18,440
that's in a rebuilding phase.

594
00:25:18,440 --> 00:25:21,440
That's not in a championship winning mentality

595
00:25:21,440 --> 00:25:24,960
and that would be his own fault for doing so.

596
00:25:24,960 --> 00:25:28,200
So as a championship organization, right,

597
00:25:28,200 --> 00:25:29,760
or one that wants to be such,

598
00:25:29,760 --> 00:25:33,360
we've got to do what we need to on our end to recognize

599
00:25:33,360 --> 00:25:36,440
as an organization, what do we lack?

600
00:25:36,440 --> 00:25:38,480
What do we need to adjust and change

601
00:25:38,480 --> 00:25:41,600
in order to be a championship level organization

602
00:25:41,600 --> 00:25:43,960
and have the systems and the departments

603
00:25:43,960 --> 00:25:47,680
and the infrastructure necessary to sustain such a vision

604
00:25:47,680 --> 00:25:50,840
and such a dream or such an opportunity

605
00:25:50,840 --> 00:25:53,600
if we're already at the point where we're scaling

606
00:25:53,600 --> 00:25:54,720
said opportunity.

607
00:25:54,720 --> 00:25:59,120
So day one, ready for battle, types of sales roles.

608
00:25:59,120 --> 00:26:00,480
Why is that important?

609
00:26:00,480 --> 00:26:03,600
Because there's a lot of different types of sales roles

610
00:26:03,600 --> 00:26:04,760
that exist in the world.

611
00:26:04,760 --> 00:26:07,720
And so if you don't know what those sales roles are,

612
00:26:07,720 --> 00:26:09,680
how will you be able to recognize

613
00:26:09,680 --> 00:26:12,200
what type of sales personnel

614
00:26:12,200 --> 00:26:14,200
have the experience and training

615
00:26:14,200 --> 00:26:16,360
to actually sell well for your brand

616
00:26:16,360 --> 00:26:17,560
and what your service is.

617
00:26:17,560 --> 00:26:20,400
And as a sales rep, how do you also have the ability

618
00:26:20,400 --> 00:26:22,560
to know how your skills translate

619
00:26:22,560 --> 00:26:24,240
if you're not familiar with the different opportunities

620
00:26:24,240 --> 00:26:25,680
that are there and how do you protect yourself

621
00:26:25,680 --> 00:26:27,480
and take the right opportunities?

622
00:26:27,480 --> 00:26:29,480
Again, if you don't know what those opportunities look like.

623
00:26:29,480 --> 00:26:34,400
So intro to cold call scripts and advanced end bound scripts.

624
00:26:34,400 --> 00:26:37,120
Yeah, we know it's important to know both

625
00:26:37,120 --> 00:26:39,120
and to know how to do both.

626
00:26:39,120 --> 00:26:43,040
If we keep going, listening to actual call recordings, right?

627
00:26:43,040 --> 00:26:44,840
Call recordings that were successful.

628
00:26:44,840 --> 00:26:46,040
It's so important.

629
00:26:46,040 --> 00:26:48,520
If you wanna learn how to play soccer, you know,

630
00:26:48,520 --> 00:26:51,680
in fact, that's one of the best examples is sports, right?

631
00:26:51,680 --> 00:26:54,360
Kids are inspired to want to play sports

632
00:26:54,360 --> 00:26:57,080
because they see how much fun it is.

633
00:26:57,080 --> 00:26:58,840
They see the success that exists.

634
00:26:58,840 --> 00:27:00,680
They don't focus on the losing.

635
00:27:00,680 --> 00:27:02,000
They don't focus on the hard work

636
00:27:02,000 --> 00:27:03,760
that goes on behind the scenes.

637
00:27:03,760 --> 00:27:05,800
All of the focus is on the victories.

638
00:27:05,800 --> 00:27:08,040
All the focus is on the fun of the moment

639
00:27:08,040 --> 00:27:09,880
and the opportunities that exist within that.

640
00:27:09,880 --> 00:27:11,320
And yes, there are tons.

641
00:27:11,320 --> 00:27:12,920
There's so much hard work that goes into

642
00:27:12,920 --> 00:27:14,720
being a professional athlete.

643
00:27:14,720 --> 00:27:16,600
And that's kind of the afterthought.

644
00:27:16,600 --> 00:27:20,280
One in business, sometimes we get focus on the tactics,

645
00:27:20,280 --> 00:27:22,640
the methodologies, the activities.

646
00:27:22,640 --> 00:27:25,440
When in reality, we could be doing so much better

647
00:27:25,440 --> 00:27:27,240
in terms of training and focus

648
00:27:27,240 --> 00:27:30,480
if we also talked about the inspiration and the celebration

649
00:27:30,480 --> 00:27:34,040
and the great things that exist within that ecosystem.

650
00:27:34,040 --> 00:27:39,040
So that's why Google also has had such large successes.

651
00:27:39,080 --> 00:27:42,520
They focus their brand around a culture of fun

652
00:27:42,520 --> 00:27:43,880
and a culture that was inviting

653
00:27:43,880 --> 00:27:45,720
and got people inspired to want to work there.

654
00:27:45,720 --> 00:27:50,200
So kudos to them for paving the way in that regard.

655
00:27:50,200 --> 00:27:53,920
So the success worksheet, again, more progress reports,

656
00:27:53,920 --> 00:27:58,920
making sure that we're testing for what does the cells,

657
00:27:58,920 --> 00:28:00,320
what is the cells are getting out of this?

658
00:28:00,320 --> 00:28:01,160
Are they advancing?

659
00:28:01,160 --> 00:28:03,400
And then making sure that you check these as well, right?

660
00:28:03,400 --> 00:28:05,560
Having access to being able to see

661
00:28:05,560 --> 00:28:07,240
are my people progressing?

662
00:28:07,240 --> 00:28:09,440
There's so much to be said here.

663
00:28:09,440 --> 00:28:11,240
One of the shifts I wanna make though,

664
00:28:11,240 --> 00:28:13,720
beyond the mechanics, is back to the principles.

665
00:28:13,720 --> 00:28:15,680
So we're gonna pull up a presentation

666
00:28:15,680 --> 00:28:19,480
where we actually talk about some of the core principles

667
00:28:19,480 --> 00:28:21,280
that exist at first class business.

668
00:28:21,280 --> 00:28:24,080
And if your business doesn't have these defined

669
00:28:24,080 --> 00:28:26,120
and you're trying to bring cells reps

670
00:28:26,120 --> 00:28:29,240
into your environment, watch out.

671
00:28:29,240 --> 00:28:31,240
You're likely to start building a company

672
00:28:31,240 --> 00:28:33,960
with somebody that doesn't necessarily build

673
00:28:33,960 --> 00:28:36,480
or believe in the same principles that you do.

674
00:28:36,480 --> 00:28:37,680
So at first class business,

675
00:28:37,680 --> 00:28:38,920
that's one of the most important things

676
00:28:38,920 --> 00:28:41,760
that we established was, okay, what do we stand for?

677
00:28:41,760 --> 00:28:44,040
And what virtues need to exist for us

678
00:28:44,040 --> 00:28:46,720
to represent our brand the right way?

679
00:28:46,720 --> 00:28:48,320
What virtues do our representatives

680
00:28:48,320 --> 00:28:49,560
also need to be developing?

681
00:28:49,560 --> 00:28:51,480
So you'll notice this chart over here.

682
00:28:51,480 --> 00:28:53,760
We build on a foundation of love.

683
00:28:53,760 --> 00:28:54,760
That's number one.

684
00:28:54,760 --> 00:28:58,280
As a company, as a brand, we stand by that boldly.

685
00:28:58,280 --> 00:29:01,000
In addition to that, we believe in the pillars

686
00:29:01,000 --> 00:29:05,280
of patience, persistence, consistency, and reliability.

687
00:29:05,280 --> 00:29:07,960
All incredibly valuable virtues

688
00:29:07,960 --> 00:29:10,040
that have a lot to do with hospitality

689
00:29:10,040 --> 00:29:12,400
and serving the person that's in front of us.

690
00:29:12,400 --> 00:29:15,040
All right, moving on to the next slide for this.

691
00:29:15,960 --> 00:29:19,240
How do we, so we have mechanisms in place

692
00:29:19,240 --> 00:29:21,720
to help train on these four aspects

693
00:29:21,720 --> 00:29:23,960
and to help make sure that when we're attracting

694
00:29:23,960 --> 00:29:31,160
a new team member, they actually kind of pre-qualify themselves

695
00:29:31,160 --> 00:29:35,040
by either exercising patience or exercising patience or not.

696
00:29:35,040 --> 00:29:37,440
And learning to be persistent or not

697
00:29:37,440 --> 00:29:39,640
throughout their hiring process.

698
00:29:39,640 --> 00:29:43,560
We test for those four virtues, well, five virtues,

699
00:29:43,560 --> 00:29:45,280
the foundation, again, being loved.

700
00:29:45,280 --> 00:29:47,120
Now, once somebody's in our culture,

701
00:29:47,120 --> 00:29:49,240
and as they're learning about our culture too,

702
00:29:49,240 --> 00:29:52,080
we also want to make sure that they understand the value

703
00:29:52,080 --> 00:29:54,280
of principles that are taught in books

704
00:29:54,280 --> 00:29:56,280
like The One-Minute Manager by Ken Blanchard.

705
00:29:56,280 --> 00:29:58,880
We're so dedicated to the concepts of this book

706
00:29:58,880 --> 00:30:01,920
that we actually create our own internal designs

707
00:30:01,920 --> 00:30:04,720
related to his one-minute game plan.

708
00:30:04,720 --> 00:30:09,120
And making sure that our entire team knows

709
00:30:09,120 --> 00:30:11,600
how this process works so they can receive it

710
00:30:11,600 --> 00:30:15,200
and have a virtual cycle of growth in place.

711
00:30:15,200 --> 00:30:18,040
For instance, setting goals appropriately,

712
00:30:18,040 --> 00:30:20,760
being accountable for them, receiving praise,

713
00:30:20,760 --> 00:30:22,880
making sure that we give praise as well,

714
00:30:22,880 --> 00:30:25,960
and then, of course, also receiving healthy reprimands

715
00:30:25,960 --> 00:30:28,280
and what that looks like, especially in a world that

716
00:30:28,280 --> 00:30:32,960
is quite terrified of the process of reprimand and conflict.

717
00:30:32,960 --> 00:30:36,000
So those are all elements that are also important to our brand

718
00:30:36,000 --> 00:30:40,920
and help us move forward, building a virtuous environment

719
00:30:40,920 --> 00:30:42,760
for our team members to be successful.

720
00:30:42,760 --> 00:30:45,560
And let's go ahead and go to the next one, Jaime.

721
00:30:45,560 --> 00:30:51,080
And the next slide talks about the wrong team

722
00:30:51,080 --> 00:30:52,320
versus the right team.

723
00:30:52,320 --> 00:30:55,800
And I'm super grateful for the book, The Five Dysfunctions

724
00:30:55,800 --> 00:30:58,040
of a Team by Patrick Lincione.

725
00:30:58,040 --> 00:31:02,480
That book is one of two books that I regret not reading sooner

726
00:31:02,480 --> 00:31:06,640
as a business owner because it came across my life about eight

727
00:31:06,640 --> 00:31:09,480
and nine years ago, along with so many of the books

728
00:31:09,480 --> 00:31:10,400
that people recommend.

729
00:31:10,400 --> 00:31:12,840
But it's one of those where I just kind of had an inkling

730
00:31:12,840 --> 00:31:14,560
I should have read it and I didn't.

731
00:31:14,560 --> 00:31:18,480
When I finally read it, my leadership skills

732
00:31:18,480 --> 00:31:19,760
started to go through the roof.

733
00:31:19,760 --> 00:31:23,160
I started to align with people in a whole new level

734
00:31:23,160 --> 00:31:24,960
and to create space for people to be

735
00:31:24,960 --> 00:31:28,400
able to talk to me about problems or opportunities

736
00:31:28,400 --> 00:31:31,040
for growth that could ultimately facilitate

737
00:31:31,040 --> 00:31:34,040
a healthy conversation and allow us to move forward

738
00:31:34,040 --> 00:31:36,920
as a cohesive unit and as a harmonized team.

739
00:31:36,920 --> 00:31:38,880
So that chart on the left-hand side,

740
00:31:38,880 --> 00:31:42,640
while it's hard to see, right teams

741
00:31:42,640 --> 00:31:45,200
are built based on right principles.

742
00:31:45,200 --> 00:31:48,800
And you have to teach teams about the right principles

743
00:31:48,800 --> 00:31:52,440
in order to have them abide by them.

744
00:31:52,440 --> 00:31:54,680
And you also have to teach them the signs

745
00:31:54,680 --> 00:31:56,760
of a dysfunctional team, otherwise they

746
00:31:56,760 --> 00:31:59,640
won't know how to recognize when we're falling off track

747
00:31:59,640 --> 00:32:00,280
as a team.

748
00:32:00,280 --> 00:32:05,400
So high performance teams follow the left side of this chart,

749
00:32:05,400 --> 00:32:08,600
whereas the dysfunctional teams fall victim

750
00:32:08,600 --> 00:32:12,920
to the realities on the right side of that pyramid chart.

751
00:32:12,920 --> 00:32:15,160
And it's a phenomenal resource.

752
00:32:15,160 --> 00:32:18,800
So grateful for Patrick Lentioni in creating that.

753
00:32:18,800 --> 00:32:22,240
And we continue to explore this particular concept

754
00:32:22,240 --> 00:32:24,840
on a daily basis at First Class Business.

755
00:32:24,840 --> 00:32:26,880
It's something that is often brought up

756
00:32:26,880 --> 00:32:29,200
when we're talking about the primary objective we're

757
00:32:29,200 --> 00:32:31,080
headed towards as a team.

758
00:32:31,080 --> 00:32:36,480
So all of that, again, wraps back into building a sales

759
00:32:36,480 --> 00:32:40,240
department and bringing sales people in who can respect

760
00:32:40,240 --> 00:32:43,280
and ultimately represent our brand well, which

761
00:32:43,280 --> 00:32:44,920
is something you can't rush.

762
00:32:44,920 --> 00:32:46,680
So let's see here.

763
00:32:46,680 --> 00:32:52,000
Jaime Jimenez, you asked, who is your superhero in sales?

764
00:32:52,000 --> 00:32:54,320
Do you follow?

765
00:32:54,320 --> 00:32:56,040
And who do you learn and follow?

766
00:32:56,040 --> 00:32:58,080
Who do you follow and learn from?

767
00:32:58,080 --> 00:33:02,520
As I mentioned, David Sandler is one of my superheroes

768
00:33:02,520 --> 00:33:05,760
in sales, and he has passed away.

769
00:33:05,760 --> 00:33:10,960
And I would say that the Sandler Sales Institute has done

770
00:33:10,960 --> 00:33:14,000
a decent job of carrying on his legacy.

771
00:33:14,000 --> 00:33:17,840
However, there's plenty of room for improvement and updates.

772
00:33:17,840 --> 00:33:21,120
And he doesn't teach business infrastructure

773
00:33:21,120 --> 00:33:22,720
and how to build out a business.

774
00:33:22,720 --> 00:33:24,320
He teaches sales.

775
00:33:24,320 --> 00:33:27,480
And so they could use some upgrades in that department

776
00:33:27,480 --> 00:33:28,920
as well.

777
00:33:28,920 --> 00:33:30,800
Taylor Welch and Peyton Welch also

778
00:33:30,800 --> 00:33:34,440
carried that torch further and took it to another level for me.

779
00:33:34,440 --> 00:33:39,760
And I do follow Taylor a bit passively at this point.

780
00:33:39,760 --> 00:33:43,000
I do like what he's doing with the wealthy consultant.

781
00:33:43,000 --> 00:33:46,120
I liked my experience with the sales mentor.

782
00:33:46,120 --> 00:33:49,080
And I liked my experience.

783
00:33:49,080 --> 00:33:52,760
Well, I liked what I learned from traffic and funnels.

784
00:33:52,760 --> 00:33:55,880
That said, there's probably a reason that he stepped down.

785
00:33:55,880 --> 00:33:58,600
And there's probably a reason that those companies have gone

786
00:33:58,600 --> 00:34:00,760
in different directions.

787
00:34:00,760 --> 00:34:03,760
But what I saw firsthand at the sales mentor

788
00:34:03,760 --> 00:34:09,400
was that the strongest survived and the strongest thrived.

789
00:34:09,400 --> 00:34:10,880
And there wasn't enough support.

790
00:34:10,880 --> 00:34:13,920
There wasn't enough infrastructure for the rest

791
00:34:13,920 --> 00:34:15,280
to be able to really keep up.

792
00:34:15,280 --> 00:34:20,640
I mean, granted, keep in mind, I was in their training program

793
00:34:20,640 --> 00:34:22,880
for seven days.

794
00:34:22,880 --> 00:34:25,760
And there was 14,000 potential sales reps in there.

795
00:34:25,760 --> 00:34:29,440
And they asked to interview me to come and work for them.

796
00:34:29,440 --> 00:34:33,560
After seven days, it's 14,000 potential students.

797
00:34:33,560 --> 00:34:37,920
That tells you how far ahead I probably was

798
00:34:37,920 --> 00:34:39,480
and those who were in that environment.

799
00:34:39,480 --> 00:34:41,800
By the time I left, there was not left.

800
00:34:41,800 --> 00:34:43,240
By the time I stopped paying attention

801
00:34:43,240 --> 00:34:44,680
to what they were doing over there,

802
00:34:44,680 --> 00:34:46,880
they were at over 20,000 students.

803
00:34:46,880 --> 00:34:50,880
And I had gotten to see how many people were disgruntled

804
00:34:50,880 --> 00:34:52,520
with the program and didn't feel like they

805
00:34:52,520 --> 00:34:53,960
had the proper support.

806
00:34:53,960 --> 00:34:57,760
And it felt akin to going to Disneyland

807
00:34:57,760 --> 00:35:01,000
but not having enough people to station the rides

808
00:35:01,000 --> 00:35:03,120
and not getting the support that you needed.

809
00:35:03,120 --> 00:35:05,560
You were kind of promised one thing,

810
00:35:05,560 --> 00:35:07,520
but the fulfillment wasn't taking place.

811
00:35:07,520 --> 00:35:12,120
And I'm going to share that openly now because not to make

812
00:35:12,120 --> 00:35:15,520
a bad example of the program but to open their eyes

813
00:35:15,520 --> 00:35:18,120
and to open the eyes of all the other creators who

814
00:35:18,120 --> 00:35:20,000
are following me and wanting to build out,

815
00:35:20,000 --> 00:35:22,920
you've got to be very careful to be precise with what you

816
00:35:22,920 --> 00:35:25,120
promise people and deliver upon that.

817
00:35:25,120 --> 00:35:28,320
And then you've also got to have the support and the humility

818
00:35:28,320 --> 00:35:31,400
to recognize when you fall short and to let people know,

819
00:35:31,400 --> 00:35:36,400
like, hey, I've got a very important phone call.

820
00:35:36,400 --> 00:35:38,760
Well, I'm going to have to ignore for a minute.

821
00:35:38,760 --> 00:35:40,000
So sorry, they're distracting me.

822
00:35:42,960 --> 00:35:47,400
So back to that reality, you've got to own your mistakes.

823
00:35:47,400 --> 00:35:48,800
And you've got to make improvements

824
00:35:48,800 --> 00:35:49,960
and be proactive about it.

825
00:35:49,960 --> 00:35:51,320
You can't be passive about it.

826
00:35:51,320 --> 00:35:53,080
And so there's little things that they

827
00:35:53,080 --> 00:35:54,200
learn along the way with that.

828
00:35:54,200 --> 00:35:55,600
And don't get me wrong.

829
00:35:55,600 --> 00:35:58,720
It doesn't take anything away from the beauty and value

830
00:35:58,720 --> 00:36:02,480
of what Taylor and Payton and Cole Gordon and others

831
00:36:02,480 --> 00:36:04,160
have been able to put out into the world.

832
00:36:04,160 --> 00:36:06,200
And it doesn't make them bad people.

833
00:36:06,200 --> 00:36:09,160
It makes them what we are.

834
00:36:09,160 --> 00:36:09,560
We're human.

835
00:36:09,560 --> 00:36:11,360
We have our own shortcomings.

836
00:36:11,360 --> 00:36:13,240
And so it's very important that we own that.

837
00:36:13,240 --> 00:36:16,080
So how he says the right team is mission critical.

838
00:36:16,080 --> 00:36:19,320
And how he's, I know this, he's worked with over 1,000 companies

839
00:36:19,320 --> 00:36:22,160
in local San Antonio building websites for them

840
00:36:22,160 --> 00:36:23,200
and brands and stuff.

841
00:36:23,200 --> 00:36:24,640
He's a very good friend of mine.

842
00:36:24,640 --> 00:36:28,680
And one of the smokescreens that a young salesperson

843
00:36:28,680 --> 00:36:31,600
or an inexperienced salesperson might receive

844
00:36:31,600 --> 00:36:36,200
or that a veteran business owner might utilize to try

845
00:36:36,200 --> 00:36:38,560
to escape a sales conversation when they're not

846
00:36:38,560 --> 00:36:43,200
ready to make adjustments is I already have a team.

847
00:36:43,200 --> 00:36:47,600
That is one of the laziest ways to shut down a conversation

848
00:36:47,600 --> 00:36:49,760
or move on from an opportunity.

849
00:36:49,760 --> 00:36:51,920
Because the real question is, do you have the right team

850
00:36:51,920 --> 00:36:52,800
or the wrong team?

851
00:36:52,800 --> 00:36:54,840
And are you training that team the right way?

852
00:36:54,840 --> 00:36:56,280
Or are you not?

853
00:36:56,280 --> 00:36:59,080
You need to be aware of all that it takes to win

854
00:36:59,080 --> 00:37:03,440
at a championship level or have team members, consultants,

855
00:37:03,440 --> 00:37:06,760
or guidance that helps you win at those different levels

856
00:37:06,760 --> 00:37:08,320
you're aspiring to achieve.

857
00:37:08,320 --> 00:37:10,840
So, Howie, if you want to jump on here,

858
00:37:10,840 --> 00:37:13,720
feel free to let us know when I make and send you a link.

859
00:37:13,720 --> 00:37:17,280
And we can close out with you on this as an impromptu guest,

860
00:37:17,280 --> 00:37:20,120
even though I'll have you on, of course, down the road

861
00:37:20,120 --> 00:37:20,880
as a Vision Pro.

862
00:37:20,880 --> 00:37:24,200
So those are, again, those are people

863
00:37:24,200 --> 00:37:26,200
who I consider superheroes.

864
00:37:26,200 --> 00:37:28,360
I don't want anybody to miss here what I'm saying.

865
00:37:28,360 --> 00:37:29,280
Jeremy Miner as well.

866
00:37:29,280 --> 00:37:30,160
I don't know him as well.

867
00:37:30,160 --> 00:37:31,600
I know his program as well.

868
00:37:31,600 --> 00:37:33,920
But another superhero who I look forward

869
00:37:33,920 --> 00:37:36,120
to getting to know over the years.

870
00:37:36,120 --> 00:37:38,440
And I've heard fantastic things about his program.

871
00:37:38,440 --> 00:37:40,600
I just haven't been close enough to students

872
00:37:40,600 --> 00:37:43,160
to know are they actually getting the results, you know,

873
00:37:43,160 --> 00:37:46,160
that are being promised with Inset Program.

874
00:37:46,160 --> 00:37:51,080
Another person that exists that I can think of is Eli Wild.

875
00:37:51,080 --> 00:37:53,920
Eli Wild was part of the training platform

876
00:37:53,920 --> 00:37:55,680
at the sales mentor.

877
00:37:55,680 --> 00:38:00,680
And he provided an infinite amount of power and insight

878
00:38:00,680 --> 00:38:04,600
into things that I was not familiar with in terms of sales.

879
00:38:04,600 --> 00:38:07,800
It was a little bit harder to grasp his concepts.

880
00:38:07,800 --> 00:38:10,400
He's kind of like me in these Vision Pro scenarios

881
00:38:10,400 --> 00:38:13,680
where he talks a lot about the methods of the bike

882
00:38:13,680 --> 00:38:14,800
and the mechanics of the bike.

883
00:38:14,800 --> 00:38:16,200
And he gets really passionate about it.

884
00:38:16,200 --> 00:38:19,200
And you don't necessarily know how to put all of it together

885
00:38:19,200 --> 00:38:20,800
when he's training.

886
00:38:20,800 --> 00:38:23,480
But as he continues to improve his ability

887
00:38:23,480 --> 00:38:25,560
to streamline his trainings for the public

888
00:38:25,560 --> 00:38:27,440
and as I get better at the same thing,

889
00:38:27,440 --> 00:38:30,280
our level of power and influence will go up.

890
00:38:30,280 --> 00:38:31,760
And that's just a reality.

891
00:38:31,760 --> 00:38:34,800
And that makes us both human, not bad trainers,

892
00:38:34,800 --> 00:38:38,200
not bad people, we're just human, just like everybody else.

893
00:38:38,200 --> 00:38:41,120
And so when it comes back to the superpowers though,

894
00:38:41,120 --> 00:38:43,000
one of the things that Eli Wild talked about

895
00:38:43,000 --> 00:38:44,280
were the 10 clarities.

896
00:38:44,280 --> 00:38:47,160
And it took me about six months and 100 people

897
00:38:47,160 --> 00:38:48,440
literally trying to figure out, all right,

898
00:38:48,440 --> 00:38:50,000
what are his 10 clarities?

899
00:38:50,000 --> 00:38:52,000
And somebody finally found every last clarity

900
00:38:52,000 --> 00:38:53,560
and got it mapped out.

901
00:38:53,560 --> 00:38:56,760
He also taught a lot about this might be Taylor's concept,

902
00:38:56,760 --> 00:39:01,760
but the buyer's pocket and why it's important for this,

903
00:39:02,000 --> 00:39:03,440
for somebody to be in the buyer's pocket.

904
00:39:03,440 --> 00:39:06,200
He also talked about posturing,

905
00:39:06,200 --> 00:39:08,040
which is one of my favorite sales concepts.

906
00:39:08,040 --> 00:39:10,920
That's more later into like the day five, the six,

907
00:39:10,920 --> 00:39:12,920
the seven of our sales training platform.

908
00:39:12,920 --> 00:39:15,680
But ultimately there's three different styles

909
00:39:15,680 --> 00:39:19,880
that people communicate in, superior, equal,

910
00:39:19,880 --> 00:39:21,240
and inferior postures.

911
00:39:21,240 --> 00:39:23,040
And there's different things that we say

912
00:39:23,040 --> 00:39:25,320
to put ourselves in one level or the other,

913
00:39:25,320 --> 00:39:27,240
whether we realize it or not.

914
00:39:27,240 --> 00:39:31,120
And once you become self-aware of those concepts

915
00:39:31,120 --> 00:39:34,320
and how it is that you utilize them in your day-to-day lives,

916
00:39:34,320 --> 00:39:37,600
it's also easier to assess what percentage of time

917
00:39:37,600 --> 00:39:40,280
do you spend in each of those three postures, right?

918
00:39:40,280 --> 00:39:43,080
And if this stuff is going over your head,

919
00:39:43,080 --> 00:39:45,800
but you have the need to influence, right?

920
00:39:45,800 --> 00:39:47,760
According to the roles that you play in life,

921
00:39:47,760 --> 00:39:49,080
the things that you wanna accomplish,

922
00:39:49,080 --> 00:39:52,160
and I highly recommend asking us further

923
00:39:52,160 --> 00:39:54,240
about the Academy of First Class Businesses

924
00:39:54,240 --> 00:39:56,280
and how it can serve you and what we're doing

925
00:39:56,280 --> 00:39:59,440
to build out ourselves team and ourselves organizations

926
00:39:59,440 --> 00:40:02,240
and building based on the backbone of all these people

927
00:40:02,240 --> 00:40:03,640
who guided us to this point.

928
00:40:03,640 --> 00:40:06,000
Another great person is Brian Tracy,

929
00:40:06,000 --> 00:40:08,320
as well as his son, who was a different company,

930
00:40:08,320 --> 00:40:10,080
Michael Tracy, who's a friend of mine.

931
00:40:10,080 --> 00:40:13,280
They have phenomenal, phenomenal programs

932
00:40:13,280 --> 00:40:17,120
to help people with the processes of understanding sales.

933
00:40:17,120 --> 00:40:18,800
And at the end of the day,

934
00:40:18,800 --> 00:40:22,680
it's your opportunity to seek friendships

935
00:40:22,680 --> 00:40:25,480
with thought leaders like that and to go into programs

936
00:40:25,480 --> 00:40:27,680
and to dive in and learn for yourself,

937
00:40:27,680 --> 00:40:31,200
which program resonates the most for me?

938
00:40:31,200 --> 00:40:34,560
And that comes down to what are you looking for?

939
00:40:34,560 --> 00:40:37,200
What are the questions that you need to ask yourself

940
00:40:37,200 --> 00:40:40,640
in order to find a program that makes sense

941
00:40:40,640 --> 00:40:43,760
for the level of influence that you wanna have in life?

942
00:40:43,760 --> 00:40:46,560
I don't think there are bad programs out there.

943
00:40:46,560 --> 00:40:48,080
I think there are different programs

944
00:40:48,080 --> 00:40:49,840
with different skill sets and different levels,

945
00:40:49,840 --> 00:40:52,240
just like there's different math classes that exist

946
00:40:52,240 --> 00:40:55,120
and different instructors who are more effective than others

947
00:40:55,120 --> 00:40:58,600
and some who will take the time with you versus others,

948
00:40:58,600 --> 00:41:00,520
there's other students who don't need the time.

949
00:41:00,520 --> 00:41:02,760
They just need the materials that need to go.

950
00:41:02,760 --> 00:41:06,320
So it very much depends on what the Academy,

951
00:41:06,320 --> 00:41:09,200
the Institute or the course has also set up

952
00:41:09,200 --> 00:41:12,000
for your desired learning style

953
00:41:12,000 --> 00:41:14,240
and on how it is you wanna move yourself forward.

954
00:41:14,240 --> 00:41:17,960
So with that said, let me take a look at my notes

955
00:41:17,960 --> 00:41:20,280
and see if there's any other elements

956
00:41:20,280 --> 00:41:22,280
that I really wanted to bring up today.

957
00:41:23,560 --> 00:41:26,840
I would challenge you again in the comments right down,

958
00:41:26,840 --> 00:41:28,240
what do you sell?

959
00:41:28,240 --> 00:41:30,680
What is it that you're striving to sell

960
00:41:30,680 --> 00:41:33,600
and what training have you sought

961
00:41:33,600 --> 00:41:36,800
in relation to selling that product or service?

962
00:41:36,800 --> 00:41:40,320
Be open-minded to what other people might share and say

963
00:41:40,320 --> 00:41:42,600
in terms of where they get their sales knowledge.

964
00:41:42,600 --> 00:41:46,880
That's how we ultimately ended up building the foundation

965
00:41:46,880 --> 00:41:49,720
and depth of sales trainings that we have access to

966
00:41:49,720 --> 00:41:52,120
is by being constantly open and aware

967
00:41:52,120 --> 00:41:55,120
that there are new ways and new opportunities

968
00:41:55,120 --> 00:41:58,440
to do things with more effectiveness,

969
00:41:58,440 --> 00:42:01,520
but also looking at those mentors and qualifying them

970
00:42:01,520 --> 00:42:05,080
based on the other mentors we have and ranking them

971
00:42:05,080 --> 00:42:08,160
so that we know who to turn to for the best advice.

972
00:42:08,160 --> 00:42:11,600
One of my top secrets in relation to that now,

973
00:42:11,600 --> 00:42:13,960
one of my newest secrets is Dean Forbes,

974
00:42:13,960 --> 00:42:15,720
my new business partner and co-founder

975
00:42:15,720 --> 00:42:17,680
of First Class Business Now.

976
00:42:17,680 --> 00:42:21,040
That took a lot, by the way.

977
00:42:21,040 --> 00:42:22,680
It took years of us knowing each other.

978
00:42:22,680 --> 00:42:25,360
It took hours and hours, not countless,

979
00:42:25,360 --> 00:42:29,200
but well over a hundred hours of dedicated time,

980
00:42:29,200 --> 00:42:31,680
making sure that we're evaluating our processes,

981
00:42:31,680 --> 00:42:34,000
our principles, what it is we want in life,

982
00:42:34,000 --> 00:42:36,240
how it is we go about being influential,

983
00:42:37,320 --> 00:42:41,640
whether we, how we follow tactics and methodologies

984
00:42:41,640 --> 00:42:43,880
and frameworks and implement them,

985
00:42:43,880 --> 00:42:46,240
the way that we talk to each other,

986
00:42:46,240 --> 00:42:47,960
the way that we talk to others,

987
00:42:47,960 --> 00:42:51,640
how we evaluate good, bad, or ugly scenarios

988
00:42:51,640 --> 00:42:53,200
based on our different perspectives,

989
00:42:53,200 --> 00:42:55,640
there's so much that went into that decision

990
00:42:55,640 --> 00:42:57,320
to bring him in at a new level.

991
00:42:57,320 --> 00:43:01,160
And Dean has clarity regarding how to sell

992
00:43:01,160 --> 00:43:04,000
and how to train in relation to sales

993
00:43:04,000 --> 00:43:07,560
that in many aspects trumps my own capabilities.

994
00:43:07,560 --> 00:43:10,520
And what I do know is the level of influence

995
00:43:10,520 --> 00:43:12,240
that I want to be able to foster,

996
00:43:12,240 --> 00:43:14,880
the amount that I want to be able to bless others

997
00:43:14,880 --> 00:43:18,080
and move my own level of influence forward

998
00:43:18,080 --> 00:43:21,760
and shine my light requires that I surround myself

999
00:43:21,760 --> 00:43:26,360
with people who can elevate my ability to have influence

1000
00:43:26,360 --> 00:43:28,120
and to ultimately inspire the world.

1001
00:43:28,120 --> 00:43:31,600
And he's one of the greatest in that regard.

1002
00:43:31,600 --> 00:43:34,240
The same is true of a good friend of mine named Monty Maldi,

1003
00:43:34,240 --> 00:43:38,440
Monty being my former realtor in Austin

1004
00:43:38,440 --> 00:43:41,120
that helped me buy and sell my first home

1005
00:43:41,120 --> 00:43:45,640
that got trained directly under Gary Keller of Keller Williams

1006
00:43:45,640 --> 00:43:48,760
and was at one point the number two recruiter

1007
00:43:48,760 --> 00:43:50,800
in the world for Keller Williams,

1008
00:43:50,800 --> 00:43:54,320
which if you don't know that real estate agency

1009
00:43:54,320 --> 00:43:57,200
is one of the largest in the world, they're the largest,

1010
00:43:57,200 --> 00:44:00,920
I think it's called the largest technology software

1011
00:44:00,920 --> 00:44:02,800
real estate agency, I don't remember,

1012
00:44:02,800 --> 00:44:04,760
but you know who Keller Williams is.

1013
00:44:04,760 --> 00:44:07,400
If you live in North America, you know how big that is.

1014
00:44:07,400 --> 00:44:10,920
And Monty started with his relationship with Gary Keller

1015
00:44:10,920 --> 00:44:12,560
when he was 19 years old

1016
00:44:12,560 --> 00:44:15,600
and doing little mentorships with him on a weekly basis

1017
00:44:15,600 --> 00:44:17,600
as he was selling his snow cones

1018
00:44:17,600 --> 00:44:19,240
at the snow coast stand he built.

1019
00:44:19,240 --> 00:44:21,400
Well, now Monty's 52 years old

1020
00:44:21,400 --> 00:44:25,120
and he's got a few decades worth of experience and wisdom

1021
00:44:25,120 --> 00:44:27,480
having been mentored directly by Gary Keller

1022
00:44:27,480 --> 00:44:30,480
and which direction he should take his businesses

1023
00:44:30,480 --> 00:44:33,040
and what things that they could build together.

1024
00:44:33,040 --> 00:44:36,200
And it's just an amazing blessing, it's humbling

1025
00:44:36,200 --> 00:44:38,440
to be able to have access to somebody who lived

1026
00:44:38,440 --> 00:44:41,960
a very similar reality to rich dad, poor dad,

1027
00:44:41,960 --> 00:44:44,600
but under another mentor that many of us

1028
00:44:44,600 --> 00:44:47,240
are so familiar with, which leads us to the book,

1029
00:44:47,240 --> 00:44:49,560
The One Thing, as well as other books

1030
00:44:49,560 --> 00:44:50,680
that Gary Keller has written.

1031
00:44:50,680 --> 00:44:55,080
So, you know, the more you learn, the more you can learn.

1032
00:44:55,080 --> 00:44:57,520
And that's really what this whole process is about.

1033
00:44:57,520 --> 00:45:02,520
And what sales is about to me is serving people

1034
00:45:03,040 --> 00:45:05,000
the best way that I can

1035
00:45:05,000 --> 00:45:07,160
and ultimately aligning myself to do that.

1036
00:45:07,160 --> 00:45:10,600
And if that means them buying from me, awesome.

1037
00:45:10,600 --> 00:45:12,480
But if that means being there for them

1038
00:45:12,480 --> 00:45:15,160
in some capacity unrelated to what it is

1039
00:45:15,160 --> 00:45:17,640
that I would technically want out of that,

1040
00:45:17,640 --> 00:45:20,560
that's my responsibility as a representative

1041
00:45:20,560 --> 00:45:22,160
of my brand and myself.

1042
00:45:22,160 --> 00:45:25,120
That's my responsibility as a human being

1043
00:45:25,120 --> 00:45:26,520
is to show up and do what's best

1044
00:45:26,520 --> 00:45:28,040
for those who are in front of me.

1045
00:45:28,040 --> 00:45:30,640
And as a business owner, it was my opportunity

1046
00:45:30,640 --> 00:45:32,920
to look at the market and assess, you know what?

1047
00:45:32,920 --> 00:45:35,880
What are the values that I wanna provide

1048
00:45:35,880 --> 00:45:39,360
to the market in order to provide well for my family

1049
00:45:39,360 --> 00:45:41,400
and be really excited and happy about what I get

1050
00:45:41,400 --> 00:45:42,480
to do on a daily basis.

1051
00:45:42,480 --> 00:45:46,000
And that's what choosing first class business was all about

1052
00:45:46,000 --> 00:45:49,400
was figuring out how can I most be effective

1053
00:45:49,400 --> 00:45:53,720
in my role in society and helping other people find success.

1054
00:45:53,720 --> 00:45:55,680
And this is what it boiled down to.

1055
00:45:55,680 --> 00:45:58,600
So thanks for tuning in to Vision Pros Live.

1056
00:45:58,600 --> 00:46:00,400
I look forward to seeing you on the next episode.

1057
00:46:00,400 --> 00:46:04,400
Tomorrow we'll be live at 1 p.m. central

1058
00:46:04,400 --> 00:46:06,920
with our next guest and if you have any questions

1059
00:46:06,920 --> 00:46:09,080
about sales, comments about sales

1060
00:46:09,080 --> 00:46:10,920
or trainings of your own that you've loved,

1061
00:46:10,920 --> 00:46:12,200
feel free to drop in the comments

1062
00:46:12,200 --> 00:46:13,960
and we look forward to seeing you soon.

1063
00:46:13,960 --> 00:46:15,360
Take care everybody, bye-bye.

1064
00:46:16,360 --> 00:46:17,960
Thank you for being here today.

1065
00:46:17,960 --> 00:46:20,720
I'm really happy that you tuned in to Vision Pros Live.

1066
00:46:20,720 --> 00:46:24,540
I'm looking forward to seeing your reactions

1067
00:46:24,540 --> 00:46:27,000
as these episodes continue to move forward.

1068
00:46:27,000 --> 00:46:28,680
We optimize them as the months go by.

1069
00:46:28,680 --> 00:46:31,000
This is gonna get more and more fun.

1070
00:46:31,000 --> 00:46:32,800
We'll have more and more engagement as well.

1071
00:46:32,800 --> 00:46:35,200
I invite people to participate in the show

1072
00:46:35,200 --> 00:46:38,720
and thank you for giving us your time and attention

1073
00:46:38,720 --> 00:46:42,000
and have an excellent time building out your vision

1074
00:46:42,000 --> 00:47:04,000
and become an efficient part of yourself.

