WEBVTT

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Well, you guys have some of the most important

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superpowers in the business world, in the branding

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world. And so I really appreciate what you're

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up to. I've got a lot of that experience, but

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I don't have the systems. And so I once worked

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with, I don't know if you know Lance Hoke, but

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of Signal Genesis. He has a pretty similar type

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of system. Forgive me if I compare. any kias

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to lamborghinis um right you know i don't want

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to say who's we're right in the middle we're

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nice nissan nice ford somewhere in there right

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um and well i think that the importance is like

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there's just so many there's billions of people

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who need help so it's like lance can't do it

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by himself yeah i think we'd all be down to try

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to do it by ourselves um and the abundance mindset

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is like well let's let's see what compounds and

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adds to it so i haven't used the system in years

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um but because of him um it was his fault i got

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featured in fox and because i got featured in

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fox it was fox's fault that the conservatives

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were like here have some money um and the investors

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didn't care anymore about anything else other

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than hey congratulations you're on fox now we'll

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take this seriously and i was like this is so

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stupid but okay um like at the same time it works

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in our favor so i'm a i do value the the publicity

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side of things. And I also am huge into the world

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of advertising. Um, and most people hate advertising

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and that's because they think it's a money socket.

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It is if you don't reverse engineer, but if you

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reverse engineer, it's like the best thing you

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can possibly do for a brand. Um, and so it's,

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and I say that tongue in cheek, um, it, if you're

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a local gas station, you don't need a website.

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You don't need the advertising. You need good

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service, right? And everybody else will find

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out what you have. But every business is different

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in terms of what they need. But the majority

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of my audience greatly, greatly, greatly wants

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what you have and are preparing for it. Where

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I have a challenge on that is most of them are

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not prepared for the scale they think they are.

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As I've seen so many companies, Austin, implode.

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at the stage of, oh, we're going to go big now.

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No, you're not. You're not even close to ready.

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And so I always, I'm like the e -brake for most

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founders who are alpha and like, screw you guys,

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we're going big. And I'm like, no, you're not.

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I'm stopping you. Or you're firing me. Take your

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pick. Which one? Are we going to save your life

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long -term and put a break in this Lamborghini?

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Or are we going to, or are you going to drive

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off and I'm going to warn your team, get out

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of the car before they do? So that's my... difficult

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role, if you will, as what I do. So my audience,

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I can't wait to dive in with you. I would love

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to ask you if you'd be willing to do a 40 to

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60 minute live session within the next couple

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of months. That way we can pick an actual topic.

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We can dive far more extensively into what it

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is that you're up to and how it can help the

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audience. Today we can record some pre -show

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stuff and some of this can also pull in as bonus

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footage if we want to. But I also want to make

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room for you to ask questions and like observations.

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Love it. And I think you're 100 % on it that

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different businesses need different things. Like

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we kind of look at our, we have a couple others

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growing, but our two main ones are like CPG products

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and personalities. That's what we've lived on

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for a long time. A personality can step in there

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and just get on TV and they'll get the attention.

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They need some kind of offer, but they need a

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lot less than a brand needs. A brand probably

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needs product in the warehouse before they can

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go and get a bunch of media coverage. Yes. There's

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a lot that goes to that. And so, again, I love

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the clarity that you guys have as well. This

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is super rare. We are a starter stage. We love

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to bring on people who are newer with their visions.

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But when I see these types of visions that are

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well articulated and well designed, you've got

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great UX and UI going on, whether it was AI created

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or not. You guys understand certain principles

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about how to... how to build a brand and how

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to position and i love this too you're the number

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one communications firm for purpose -driven brands

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uh purpose -driven is so aligned with what we

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do we've got a program called uh organize latinas

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.com that's opportunities for latinos um and

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i traditionally work with a lot of people from

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central so i live in ecuador um so we work a

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lot of people from central south america and

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um there's a whole workforce down here that's

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the world's completely unaware of and doesn't

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know how to tap into. And they don't know that

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virtual assistant things like they're starting

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to get that. Oh, there's opportunities, but they,

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they still think they're limited by language.

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And then you've got signal Raptor over here with

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what you're building with that too. And, and

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yeah, all this, all this stuff really just intrigues

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me and brings me back to like, wow, you guys

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are building it. Well, you've got a bold, I want

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to be careful. I say it's a bold claim about

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how much you guys are making per month. it's

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not public knowledge so um i i take it with a

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grain of salt but i also don't think you're the

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i shouldn't say i don't think yeah i have no

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reason to doubt what it is that you've what is

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it you guys have accomplished where you're at

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where you're going y 'all aren't trying to um

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mudsling all over the place in your branding

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you're very focused on what you do how you do

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it um why you do it the way you do it and so

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kudos to you guys We've gotten a lot of help

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to get where we are. We're about to hit 10 years.

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It's kind of that 10 -year overnight success

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thing. A couple of things happened. One, we got

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some specific help. I'm sure you've probably

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heard of them, Cardone Community. We did one

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of their things two years ago, and we actually

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started hiring in Brazil about two years ago.

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And both of those were catalysts for the growth

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we've seen over the past two years. And like

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that, it's not slowing down. And we're looking

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at two acquisitions, one that would double our

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agency size, similar size agency. And then the

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other one is a pretty large following, which

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could do wonders. Like the total follower count

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between all the accounts on this business is

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about 20 million. And so that would be like,

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I don't even know how to manage that. Right.

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So we have some cool opportunities and it's cause

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that like, it's just following all the lessons

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that everybody teaches, like have a mentor. We

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have a mentor. We have a couple of communities

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we're part of. We've gotten, we've hammered down

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on messaging, made sure the website works. in

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most places right yeah that's been a brutal like

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two -year design process to get to where it is

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still going yeah i see it i wish ai was where

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it is now when we started that i know man it

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has changed everything yeah and like i'm on the

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open call train right now and so on at nights

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i'm on the mac studio at home uh have you tinkered

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with uh with perplexity's computer yet No, we

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started on some of the cloud stuff. I'd use both,

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by the way, just so you know. I'm agnostic, right?

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It's like, no, no, no. I got all the tools are

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tools. We have subscriptions to just about everything

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in some capacity. I'm loving the Grok API. I

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split test the Grok chat, GPT, and Anthropic

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APIs for open call. And performance -wise, I

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agree with everybody else. The Anthropic one

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is definitely the best. But it's literally 10

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times the cost API tokens -wise as the Grok is

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right now. I'm like, the Grok is not much. And

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I think Grok's better than ChatGPT on the API

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front for 4 .1 versus 5 .2. I haven't tried 5

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.4 yet. Yeah, dude, it's wild what's going on

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in the world. I love it. It is. And I love that

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too. Like those elements. In fact, we're launching

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the AI marketplace this week for first -class

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business. And we're keeping simple. One, we're

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in a far more humble position as a company. You

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know, we're not Grant Cardone. We don't have

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hundreds of millions of dollars to invest towards

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stuff. When you said you're learning through

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Cardone, you meant Grant, right? We did one of

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the Cardone Ventures programs. The Brandon Dawson

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side of it. We did the 360 and we essentially

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doubled our business in 90 days. I'm super glad

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to hear it too, Austin, because I tend to use...

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grant cardone as the poster child of how not

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to lead yeah not in a way of of shaming him it

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often feels like it and if he's got an inferiority

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complex and he absolutely would hate my show

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all of my episodes but if he's got the true leadership

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role and vibe of like oh wait a second i have

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shortcomings too and yeah i can't overcome those

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then whatever i say about it could absolutely

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serve him and his audience but i don't i don't

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i don't tend to go into that circle um but i'm

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glad to see you benefiting from that circle because

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i'm a big fan of the book as a man thinketh by

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james allen and that's what i know about it yeah

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oh and as icing is it's like a pamphlet it's

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so short um and one of his premises that he teaches

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in it is that the rich man who's rich is wealthy

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because of his virtues associated with making

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money um you know he's diligent he's persistent

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he's you know counts as he understands the math

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and the logic and blah blah blah but you know

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he might be suffering on the home front and he

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might be divorced um you know his wife might

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leave him his kids might have a different distant

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relationship from him and it's the vices of his

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life that drive that reality meanwhile the poor

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guy the guy who doesn't have financial victories

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uh well you know what he's inconsistent with

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work and he's unreliable and he doesn't want

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to go in he doesn't want to put in the extra

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hours and at the same time the community loves

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him and his family loves him he's got a great

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relationship with his wife and so uh james allen

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teaches us that your virtues like if you could

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focus on the virtues and not judge the man but

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look at How do I align with the virtues of both?

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Then you can create a more holistic success for

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your own life. And so I tend to, you know, for

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the sake of public figures, point out some of

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Grant's flaws in terms of his absolutism and

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his superlatives. And hey, I'm going to get right

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to that. And then three hours later, he hasn't

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revealed anything about what he said he was going

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to get to. And that's unethical. And FCC will

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come after him eventually for that. But that's

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not again, I feel somewhat bad sometimes because

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I don't mean to paint him as a Hitler. Right.

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I don't mean to villainize him as much as I hope

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that he will optimize because he's got millions

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of people that he's helping and he's doing a

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lot of good things in that process. But it I've

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seen a lot of people suffer through those programs

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and I haven't. seen a story like yours. I've

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seen people who I know that have gone pretty

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big with him, but at the cost of, they don't

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sleep very well. Um, they're, they're not, they're

00:12:16.480 --> 00:12:18.879
not really liking their, their hustling and grinding

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it out. And, um, it's not creating the holistic

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life that they have wanted to achieve. Um, and

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so, but that's also just cause entrepreneurship

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is hard too. It's not Grant's fault. um it's

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what do we do with the mentorship that we get

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and the people that we get so you give me hope

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and you give me a little bit of an inline and

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it's like if you if you hate me too then that

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will get me further from um grant but if you

00:12:45.230 --> 00:12:47.830
end up liking what we do then maybe some of what

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we say or do rubs off on that organization a

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good way because we all man we got eight billion

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people to help in this world you know and grant's

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not touching the surface of that i'm not scratching

00:12:58.309 --> 00:13:01.509
the surface of that um you know not yet but can

00:13:01.509 --> 00:13:05.019
we I think if we all pull our, our great minds

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together and our great hearts together, then

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yeah, I think we can. But that's where it comes

00:13:09.759 --> 00:13:12.279
down. So I gotta be careful not to, not to make

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rain. As we've gotten like deeper into business

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over the years, like everybody has the backend

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so to speak. And everybody at that level knows

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each other. Like the coach that we started with

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was David Meltzer. um is very much on the other

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side um but him and grant know each other uh

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pretty well because they speak together a lot

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and uh it's good to have multiple perspectives

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but yes the thing that i appreciate about grant

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is that he does have the personal fruit stuff

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like the family stuff is like solid there um

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despite his beliefs um sure but the the brand

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inside of it is like business systems and like

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that it's also a place where like if you're not

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ready for it like i would never recommend somebody

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go that route when they're like three or 500k

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it's like uh probably probably get the basics

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down um but i know there gosh there's so much

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there is and with your scale where you guys are

00:14:32.009 --> 00:14:33.809
at i haven't been there personally i've gotten

00:14:33.809 --> 00:14:36.710
to be behind the scenes on it um and so it's

00:14:36.710 --> 00:14:38.830
it's really neat and it's so cool i hope you

00:14:38.830 --> 00:14:42.029
guys enjoy the ride hang on to the family um

00:14:42.029 --> 00:14:44.730
you know keep that part sacred we uh we used

00:14:44.730 --> 00:14:46.690
to be jake larson's right hand man at video power

00:14:46.690 --> 00:14:50.210
marketing uh videopower .com you know what uh

00:14:50.210 --> 00:14:52.970
i don't know him but i've seen the brand uh i

00:14:52.970 --> 00:14:55.769
think i don't know if heather talked to him at

00:14:55.769 --> 00:14:59.720
some point or I've seen documentation somewhere.

00:15:00.080 --> 00:15:02.340
I don't know if that was a sales process or somebody

00:15:02.340 --> 00:15:04.679
we were looking at working with. He's my favorite

00:15:04.679 --> 00:15:08.360
mentor in life by far. He's a family man. He's

00:15:08.360 --> 00:15:10.879
always cared deeply about me and helping me on

00:15:10.879 --> 00:15:14.139
things. I can't thank him enough for all that

00:15:14.139 --> 00:15:16.720
he's done. We were mission companions in Uruguay

00:15:16.720 --> 00:15:20.500
years ago. Later on, he calls me up and he says,

00:15:20.580 --> 00:15:22.279
Jackson, you're the most critical person I've

00:15:22.279 --> 00:15:25.240
ever met in my life. I need your feedback. I

00:15:25.240 --> 00:15:28.039
was like, that is the worst thing I've ever heard

00:15:28.039 --> 00:15:30.440
somebody tell me. I was like, I don't want to

00:15:30.440 --> 00:15:31.740
give you feedback. You're right. I was awful.

00:15:32.399 --> 00:15:34.340
And so he's like, no, no, no. I'm launching this

00:15:34.340 --> 00:15:36.519
brand and I've got a baby duo and you're the

00:15:36.519 --> 00:15:38.559
only entrepreneur I know who will shoot me straight.

00:15:38.659 --> 00:15:41.379
Should I do this? And so the founder of YouTube

00:15:41.379 --> 00:15:43.259
had asked him to represent YouTube ads before

00:15:43.259 --> 00:15:45.759
it launched. He was one of 10 ambassadors. And

00:15:45.759 --> 00:15:49.259
they were the reason why if the ad sucks, you

00:15:49.259 --> 00:15:51.460
should be able to skip it in five seconds. And

00:15:51.460 --> 00:15:53.919
so he went on and launched a brand. Ryan Dice

00:15:53.919 --> 00:15:55.600
put him on stage, called him the YouTube addicts

00:15:55.600 --> 00:15:58.000
for the world. And the rest was history. I joined

00:15:58.000 --> 00:16:01.799
him a couple of years later and he's like, you

00:16:01.799 --> 00:16:03.700
know, I'm helping him with infrastructure. And,

00:16:03.759 --> 00:16:06.500
and, and I basically begged him for a job. He

00:16:06.500 --> 00:16:09.080
flew me out, said yes. And he said, how do we

00:16:09.080 --> 00:16:11.000
do this? I was like, I don't know. But here's

00:16:11.000 --> 00:16:13.500
what I think we should do. You be mom of the

00:16:13.500 --> 00:16:16.179
company and I'll be dad of the company. Everybody

00:16:16.179 --> 00:16:17.919
needs to love you, Jake. You got a great charismatic

00:16:17.919 --> 00:16:20.399
personality. I'm going to make sure people are

00:16:20.399 --> 00:16:22.480
accountable. And when they get mad at me. you

00:16:22.480 --> 00:16:25.120
got to have my back. And if we have to fire some

00:16:25.120 --> 00:16:26.860
people, we have to fire some people. But my goal

00:16:26.860 --> 00:16:28.840
would be to make them executives. So we agreed

00:16:28.840 --> 00:16:30.460
to that. We went in the room. We had two interns,

00:16:30.759 --> 00:16:33.500
70 ,000 people a month coming to his brand. And

00:16:33.500 --> 00:16:35.320
I told them, I said, guys, Jake needs to be doing

00:16:35.320 --> 00:16:38.559
three things. He needs to be playing golf. That's

00:16:38.559 --> 00:16:40.759
where he's meeting with executives and getting

00:16:40.759 --> 00:16:42.940
deals. Two, he needs to be speaking on as many

00:16:42.940 --> 00:16:46.179
stages and podcasts as possible. And three, he

00:16:46.179 --> 00:16:48.120
needs to be playing the jazz piano at those events.

00:16:48.860 --> 00:16:50.500
When Jake does that, people fall in love with

00:16:50.500 --> 00:16:53.009
him. um everything else operationally we have

00:16:53.009 --> 00:16:55.029
to learn how to maintain you all have to teach

00:16:55.029 --> 00:16:58.210
me how to help you guys do that and so um jake's

00:16:58.210 --> 00:17:01.970
after that you know he's he says uh jackson watch

00:17:01.970 --> 00:17:04.609
this uh video from this guy named uh russell

00:17:04.609 --> 00:17:07.670
brenson and one of our clients johnny dumas entrepreneur

00:17:07.670 --> 00:17:09.490
fire you gotta watch this episode they'll teach

00:17:09.490 --> 00:17:11.390
you about these things called funnels this is

00:17:11.390 --> 00:17:17.240
2013 or so and it's good Yeah. So I'm watching

00:17:17.240 --> 00:17:20.039
the potato gun thing and I'm taking like 90 screenshots

00:17:20.039 --> 00:17:22.119
in this thing. I'm like, holy freaking crap.

00:17:22.259 --> 00:17:24.460
Why didn't I get to learn this from my startups?

00:17:24.900 --> 00:17:27.519
You know, we did all things the hard way. But

00:17:27.519 --> 00:17:31.140
yeah, we so that that gave me an introduction.

00:17:31.140 --> 00:17:33.180
And then he said, now take this playbook thing

00:17:33.180 --> 00:17:34.900
that Dan Martell gave us. He's another one of

00:17:34.900 --> 00:17:37.680
our clients. You know, and so I so I was like,

00:17:37.779 --> 00:17:41.039
yeah, OK, $2 ,000 course for free. Sure. You

00:17:41.039 --> 00:17:42.900
know, procedures, resource templates. Got it.

00:17:42.960 --> 00:17:48.470
All right. And then. We had Ryan Blair come on

00:17:48.470 --> 00:17:50.349
board and he brought Lewis Howes. Lewis Howes

00:17:50.349 --> 00:17:52.130
came on board, then Michael Hyatt, then T. Harv

00:17:52.130 --> 00:17:54.690
Ecker, then Billy Jean and all these funnels.

00:17:54.849 --> 00:17:58.029
I was there, dumber than dirt for digital marketing

00:17:58.029 --> 00:18:00.970
stuff, learning and opting in and seeing that,

00:18:01.109 --> 00:18:03.549
but helping with the infrastructure. I didn't

00:18:03.549 --> 00:18:05.309
even know what an integrator was and I was doing

00:18:05.309 --> 00:18:12.700
that for him. And it was such a great... It was

00:18:12.700 --> 00:18:15.059
all these, these companies spent $10 ,000 minimum

00:18:15.059 --> 00:18:17.599
on YouTube ads. They were spending a hundred

00:18:17.599 --> 00:18:19.420
thousand on Facebook. Um, you know, they were

00:18:19.420 --> 00:18:22.059
spending 50 ,000 on traditional marketing. Um,

00:18:22.119 --> 00:18:24.380
and so watching how they made the decisions,

00:18:24.579 --> 00:18:27.779
how learning all the little acronyms, like what

00:18:27.779 --> 00:18:31.259
was AOV and how does lifetime value work and,

00:18:31.259 --> 00:18:34.299
and figuring out attribution and all that stuff

00:18:34.299 --> 00:18:37.930
like it, it gave me an inside peek. into things

00:18:37.930 --> 00:18:39.589
that were like, I mean, we were, our NordicTrack

00:18:39.589 --> 00:18:42.150
campaign, we spent 15 ,000 on ads and they made

00:18:42.150 --> 00:18:46.289
$430 ,000 in sales within two weeks. And that

00:18:46.289 --> 00:18:48.369
was through direct conversion. And I asked Jake,

00:18:48.430 --> 00:18:51.470
I said, yeah, so Jake's at a conference. You're

00:18:51.470 --> 00:18:52.910
going to love this. We did a conference speaking

00:18:52.910 --> 00:18:54.890
on stage and somebody says, Jake, is that ROI

00:18:54.890 --> 00:18:57.890
or ROAS? And his slide said ROI. And he thought

00:18:57.890 --> 00:19:02.009
about it and he goes, ROAS. And this dude almost

00:19:02.009 --> 00:19:04.750
like slammed his journal shut, like pissed. And

00:19:04.750 --> 00:19:06.630
I saw like 15 people in the audience that were

00:19:06.630 --> 00:19:08.950
so upset because Jake was wrong about it. And

00:19:08.950 --> 00:19:12.150
I'm taking pictures and I'm going, what the heck

00:19:12.150 --> 00:19:16.029
is ROAS? I'm like, I had no idea. And so, but

00:19:16.029 --> 00:19:18.369
it got me intrigued. And so I started learning

00:19:18.369 --> 00:19:22.269
about attribution. And I went back to Jake after

00:19:22.269 --> 00:19:24.690
like a week of research and because we didn't

00:19:24.690 --> 00:19:29.740
have AI. And I was like, hey, Jake. there's a

00:19:29.740 --> 00:19:33.000
phone number on that ad. Do we know how many

00:19:33.000 --> 00:19:35.420
people called in and bought? Because that's probably

00:19:35.420 --> 00:19:37.099
what everybody, nobody was clicking on YouTube

00:19:37.099 --> 00:19:39.400
ads back then. And he said, we don't know how

00:19:39.400 --> 00:19:42.640
to track that. And I was like, you've got to

00:19:42.640 --> 00:19:45.980
be kidding me. That's over half the sales. Yeah.

00:19:46.059 --> 00:19:49.059
Oh my gosh. Easily. Like probably 80%. And, and

00:19:49.059 --> 00:19:50.579
then I was like, what about, okay, okay. New

00:19:50.579 --> 00:19:54.180
scenario, Jake. I saw the ad on my phone, but

00:19:54.180 --> 00:19:57.519
I decided to go to my computer. Yeah. Can we

00:19:57.519 --> 00:20:01.599
track that? No, we can't. I'm like, we couldn't

00:20:01.599 --> 00:20:03.640
track anything. And I was like, this is crazy.

00:20:03.859 --> 00:20:06.279
I was like, what are we doing? Anyway, that the

00:20:06.279 --> 00:20:09.220
whole process just lit my mind on fire with like,

00:20:09.299 --> 00:20:11.980
oh, my gosh, we're promoting a 32 to one return

00:20:11.980 --> 00:20:15.140
on an ad that probably got a 300 to one return.

00:20:16.279 --> 00:20:18.480
And we can't see it. And so we can't claim it.

00:20:18.920 --> 00:20:21.240
I was like, no, we got to fix this. And so I

00:20:21.240 --> 00:20:24.000
got really obsessed with fixing attribution models

00:20:24.000 --> 00:20:25.960
and realizing just how stupid attribution models

00:20:25.960 --> 00:20:29.700
are. Now, I would say like entrepreneurs are

00:20:29.700 --> 00:20:32.420
addicted to cocaine. I mean, conversions. And

00:20:32.420 --> 00:20:36.819
until they stop with that addiction, they're

00:20:36.819 --> 00:20:38.460
not going to understand the value of awareness.

00:20:38.640 --> 00:20:42.099
And Austin Holmes, publicity for good, champion

00:20:42.099 --> 00:20:45.940
of awareness and branding and positioning. It's

00:20:45.940 --> 00:20:47.779
like, no, no, no. Like we we want to have that

00:20:47.779 --> 00:20:50.579
and the conversions, of course. We also want

00:20:50.579 --> 00:20:52.900
to have a balance of our messaging that continues

00:20:52.900 --> 00:20:55.140
to cultivate new relationships while nurturing

00:20:55.140 --> 00:20:58.730
for those exist. So, yeah, I'm hook, line, and

00:20:58.730 --> 00:21:00.829
sinker excited about what we do. That's what

00:21:00.829 --> 00:21:02.769
we're trying to do with Raptor is trying to bridge

00:21:02.769 --> 00:21:06.569
that gap between the conversion tracking and

00:21:06.569 --> 00:21:09.910
the actual brand management. And it is a massive

00:21:09.910 --> 00:21:14.809
gap. AI is making it easier. Well, it's still

00:21:14.809 --> 00:21:17.269
not. Here's the challenge on that, though. From

00:21:17.269 --> 00:21:19.670
my professional opinion on it, which take it

00:21:19.670 --> 00:21:23.029
with a grain of salt, I think it's the greatest

00:21:23.029 --> 00:21:27.150
trap. that entrepreneurs fall into because, and

00:21:27.150 --> 00:21:29.089
this happened, I'll give you the example of Laserway.

00:21:29.670 --> 00:21:31.930
Laserway was super addicted to it. They had eight

00:21:31.930 --> 00:21:34.250
locations. They had spent a hundred thousand

00:21:34.250 --> 00:21:35.890
dollars on their YouTube channel before working

00:21:35.890 --> 00:21:38.109
with us. They came in and we told them the same

00:21:38.109 --> 00:21:39.990
thing we told every client. Okay. For three,

00:21:39.990 --> 00:21:42.890
three months, first month is implementation.

00:21:43.130 --> 00:21:45.130
Second month is optimization. Third month we're

00:21:45.130 --> 00:21:48.049
scaling. We almost always did it in three weeks.

00:21:48.130 --> 00:21:50.329
Oh my God. Did not take that long to figure it

00:21:50.329 --> 00:21:52.859
out with these budgets. Here we are in month

00:21:52.859 --> 00:21:55.019
three and we tried everything. We're like, oh,

00:21:55.019 --> 00:21:59.859
my gosh. And so we changed the ad, the offer

00:21:59.859 --> 00:22:03.759
to 75 percent off Groupon style. And that completely

00:22:03.759 --> 00:22:06.480
exploded the ability to kind of start to expand.

00:22:06.859 --> 00:22:10.000
But we couldn't expand the ad budget and we couldn't

00:22:10.000 --> 00:22:11.700
figure out why. OK, we're hitting the entire

00:22:11.700 --> 00:22:15.589
market based on the. uh cost per acquisition

00:22:15.589 --> 00:22:18.049
that the client wanted to hit and i was in the

00:22:18.049 --> 00:22:19.809
middle of this attribution study right at that

00:22:19.809 --> 00:22:22.069
time and so i jumped on a call with todd the

00:22:22.069 --> 00:22:23.910
founder and jake and i said okay guys listen

00:22:23.910 --> 00:22:28.529
i said i think my hypothesis is we are being

00:22:28.529 --> 00:22:32.269
way too stingy with proving cost per acquisition

00:22:32.269 --> 00:22:35.670
and here's how i'll prove it to you todd todd

00:22:35.670 --> 00:22:39.009
have you ever bought um a kickstarter or crowdfunding

00:22:39.009 --> 00:22:42.170
thing before and he said yes and i was so grateful

00:22:42.170 --> 00:22:45.730
to ruin my whole pitch um and uh i was like okay

00:22:45.730 --> 00:22:48.910
on that kickstarter that you purchased when you

00:22:48.910 --> 00:22:51.069
went to the kickstarter page there was a was

00:22:51.069 --> 00:22:55.569
there a video on that page and he said yes there

00:22:55.569 --> 00:22:58.130
was a video i said would you have bought if there

00:22:58.130 --> 00:23:03.430
wasn't a video at all no never okay next question

00:23:03.430 --> 00:23:07.140
was the video next to the call to action Or did

00:23:07.140 --> 00:23:09.400
you have to click on the video in order to get

00:23:09.400 --> 00:23:12.920
to the call to action? No, it's next to on those

00:23:12.920 --> 00:23:16.319
pages. I said, so in other words, Todd, me as

00:23:16.319 --> 00:23:18.539
the founder of that Kickstarter campaign, I have

00:23:18.539 --> 00:23:22.160
no provable evidence whatsoever that that video

00:23:22.160 --> 00:23:26.180
influenced your conversion. But you're telling

00:23:26.180 --> 00:23:27.700
me that you wouldn't have bought without the

00:23:27.700 --> 00:23:31.259
video being there. So the same is true with people

00:23:31.259 --> 00:23:33.819
who are coming to your YouTube ads. You don't

00:23:33.819 --> 00:23:36.019
know who's coming in, seeing it, and then just

00:23:36.019 --> 00:23:38.220
come straight in as a walk into your office because

00:23:38.220 --> 00:23:39.799
they happen to be near it. You don't know who's

00:23:39.799 --> 00:23:41.539
sharing that with a friend and the friend decides

00:23:41.539 --> 00:23:43.940
to go because of it. You can't see those things.

00:23:44.039 --> 00:23:46.539
So if you keep your cost per acquisition where

00:23:46.539 --> 00:23:48.640
it's at, you're going to cannibalize your own

00:23:48.640 --> 00:23:51.420
brand. And he said, well, what do I change my

00:23:51.420 --> 00:23:53.440
cost per acquisition to? And I said, you're the

00:23:53.440 --> 00:23:55.559
founder. That's your call. I can't make that

00:23:55.559 --> 00:23:57.599
call for you. You have to decide how aggressive

00:23:57.599 --> 00:23:59.680
you want to get with it. So he ended up cutting

00:23:59.680 --> 00:24:02.440
it from 125 down to 75. He made a pretty aggressive

00:24:02.440 --> 00:24:05.460
move. And within two years, they were at 40 locations

00:24:05.460 --> 00:24:08.019
nationwide. I don't know how much that had the

00:24:08.019 --> 00:24:10.680
full impact. I never did ask or find out. But

00:24:10.680 --> 00:24:16.000
Facebook advertises on TV and on radio. Google

00:24:16.000 --> 00:24:20.980
advertises on TV and radio. Geico, Allstate,

00:24:21.059 --> 00:24:23.180
all these brands that are crushing it with billions

00:24:23.180 --> 00:24:26.049
of dollars. All of them understand the power

00:24:26.049 --> 00:24:28.210
of branding and awareness. And sure, some geeks

00:24:28.210 --> 00:24:30.930
trying to figure out how to put all the attribution

00:24:30.930 --> 00:24:33.390
stuff together. But at the end of the day, they

00:24:33.390 --> 00:24:36.359
don't allow that to hold themselves back. Thank

00:24:36.359 --> 00:24:38.319
you for being here today. I'm really happy that

00:24:38.319 --> 00:24:40.339
you tuned in to Vision Pros Live. I'm looking

00:24:40.339 --> 00:24:43.599
forward to seeing your reactions as these episodes

00:24:43.599 --> 00:24:45.400
continue to move forward. This is going to get

00:24:45.400 --> 00:24:47.980
more and more fun. We'll have more and more engagement

00:24:47.980 --> 00:24:50.099
as well. We'll invite people to participate in

00:24:50.099 --> 00:24:52.279
the show and thank you for giving us your time

00:24:52.279 --> 00:24:54.579
and attention. Have an excellent time building

00:24:54.579 --> 00:24:56.920
out your vision and becoming a vision pro yourself.
