WEBVTT 00:00:00.010 --> 00:00:03.209 Oh, I'm excited. I got Marianne Bachynski on 00:00:03.209 --> 00:00:05.730 the show today, and we are going to be talking 00:00:05.730 --> 00:00:08.769 about how purpose -driven leaders thrive when 00:00:08.769 --> 00:00:11.210 everything is changing. And we're in a mode of 00:00:11.210 --> 00:00:14.750 uncertainty right now. This is connecting LinkedIn 00:00:14.750 --> 00:00:17.929 and StreamYard and doing all those things. Marianne 00:00:17.929 --> 00:00:21.210 is leading by example today in relation to this, 00:00:21.210 --> 00:00:24.170 as she has done for her career. So Marianne, 00:00:24.190 --> 00:00:25.550 thank you so much for joining me on Vision Pros 00:00:25.550 --> 00:00:29.550 Live. It's great to be here. It is. We had a 00:00:29.550 --> 00:00:32.450 good laugh or we were talking about getting ready 00:00:32.450 --> 00:00:35.969 for the show and and we're talking about dress 00:00:35.969 --> 00:00:38.929 and attire. I won't go into that, but we're having 00:00:38.929 --> 00:00:41.329 some fun. And so she wrote this book called Fit 00:00:41.329 --> 00:00:44.590 for Uncertainty. And I think that's where we're 00:00:44.590 --> 00:00:46.649 going to start is what does that actually mean? 00:00:46.710 --> 00:00:48.829 And those of you who are listening in, you know, 00:00:48.850 --> 00:00:50.509 I think it's great to take a breath and kind 00:00:50.509 --> 00:00:53.109 of meditate on this subject because I noticed 00:00:53.109 --> 00:00:56.820 that when I was evaluating. What does it mean 00:00:56.820 --> 00:01:00.439 to like being fit for uncertainty? I started 00:01:00.439 --> 00:01:03.539 to fall into the fear of the unknown a little 00:01:03.539 --> 00:01:05.760 bit. And I don't do that. Like that's not my 00:01:05.760 --> 00:01:09.180 natural state until I realized, wait, maybe it 00:01:09.180 --> 00:01:12.560 kind of is weird. Like our instincts are so powerful. 00:01:12.659 --> 00:01:15.359 So I, you know, I was like, well, wait, it kind 00:01:15.359 --> 00:01:18.060 of even makes me lose sight of purpose and clarity 00:01:18.060 --> 00:01:21.010 and impact just to think about. the uncertainty. 00:01:21.430 --> 00:01:23.549 And so we're going to learn some amazing things 00:01:23.549 --> 00:01:25.209 from Marianne about how do we get re -centered. 00:01:25.310 --> 00:01:27.569 So I had to take a breath and re -center myself 00:01:27.569 --> 00:01:31.129 and think through, okay, how can I make sure 00:01:31.129 --> 00:01:34.290 that when I'm presented with uncertainty, I don't 00:01:34.290 --> 00:01:37.030 lose sight of my purpose, clarity, and my impact. 00:01:37.329 --> 00:01:40.890 So without further ado, what does it mean, Marianne, 00:01:40.890 --> 00:01:44.530 to be fit for uncertainty to you? Well, to step 00:01:44.530 --> 00:01:46.849 back and put a little bit in context, I've had 00:01:46.849 --> 00:01:50.390 a career in technology. I've been a CIO in a 00:01:50.390 --> 00:01:53.530 number of businesses in financial services, and 00:01:53.530 --> 00:01:58.849 I've had pretty much of a whirlwind career doing 00:01:58.849 --> 00:02:01.829 a lot of transformation, a lot of innovation 00:02:01.829 --> 00:02:05.170 situations where we were doing things under incredible 00:02:05.170 --> 00:02:08.330 time pressure that we had never done before. 00:02:09.339 --> 00:02:13.580 And really, you know, striving to sort of break 00:02:13.580 --> 00:02:17.479 through to new ways of acting, leveraging new 00:02:17.479 --> 00:02:20.520 technology, creating and supporting new businesses 00:02:20.520 --> 00:02:25.080 on behalf of our clients. And the world we live 00:02:25.080 --> 00:02:30.500 in today has just really exponentially created 00:02:30.500 --> 00:02:32.939 that environment and made it the new normal. 00:02:34.469 --> 00:02:36.669 The idea behind the book was really to share 00:02:36.669 --> 00:02:38.909 some of those experiences, but also to really 00:02:38.909 --> 00:02:43.210 look at and step back how you make a lot of the 00:02:43.210 --> 00:02:46.590 actions you need through uncertainty and what 00:02:46.590 --> 00:02:50.129 you need to solve very complex problems, what 00:02:50.129 --> 00:02:52.509 you need to move forward even when the path is 00:02:52.509 --> 00:02:58.849 unclear. How do you make those situations repeatable, 00:02:58.849 --> 00:03:03.860 habit? and really second nature so that they're 00:03:03.860 --> 00:03:06.680 not so overwhelming? And how do we help people 00:03:06.680 --> 00:03:11.259 that are really just stressed in dealing with 00:03:11.259 --> 00:03:15.599 all the noise? And where do you start to get 00:03:15.599 --> 00:03:18.360 the signal? Oh my goodness. And the potential 00:03:18.360 --> 00:03:21.139 for all of that to have sped up and sped up and 00:03:21.139 --> 00:03:23.599 sped up is I think really, really, really high 00:03:23.599 --> 00:03:26.840 given AI. There's so many changes taking place 00:03:26.840 --> 00:03:29.520 right now. And so it can be very hard to deal 00:03:29.520 --> 00:03:31.180 with and it can mess with our emotions. It can 00:03:31.180 --> 00:03:33.599 mess with our ability, our lifestyles, et cetera. 00:03:33.620 --> 00:03:35.060 We all see it with the amount of notifications 00:03:35.060 --> 00:03:37.620 that we get and the fact that most people have 00:03:37.620 --> 00:03:40.379 these like glued to their hand and magnetically 00:03:40.379 --> 00:03:43.060 in front of their face. It's weird. But yes, 00:03:43.139 --> 00:03:45.319 it's a reality that we deal with. And for those 00:03:45.319 --> 00:03:46.780 of you listening, I'm talking about cell phones 00:03:46.780 --> 00:03:49.379 um you know the one you're probably looking at 00:03:49.379 --> 00:03:53.240 right now okay so there's a time and a place 00:03:53.240 --> 00:03:54.680 there's a time this is the time and place okay 00:03:54.680 --> 00:03:56.639 marianne back to your credentials i want to highlight 00:03:56.639 --> 00:03:58.240 something that i think most people may overlook 00:03:58.240 --> 00:04:00.419 um for the companies that you've worked with 00:04:00.419 --> 00:04:04.139 um what's the longest standing tenure you've 00:04:04.139 --> 00:04:06.240 had with one of the companies you worked with 00:04:06.240 --> 00:04:11.650 how many years 23. Holy crap. Okay. So that's 00:04:11.650 --> 00:04:14.729 freaking awesome. And now here's why this quantifies 00:04:14.729 --> 00:04:17.490 and qualifies Marianne so much, my friends. 96 00:04:17.490 --> 00:04:21.829 % of businesses lose within 10 years. I mean, 00:04:21.870 --> 00:04:24.129 they're out of business. They're gone. It is 00:04:24.129 --> 00:04:27.170 so rare for companies to make it past the 10 00:04:27.170 --> 00:04:28.689 -year mark. This company she was with, she was 00:04:28.689 --> 00:04:32.870 with for 23 years. And that to me, like it would 00:04:32.870 --> 00:04:35.430 be different if Marianne spent a career. jumping 00:04:35.430 --> 00:04:37.269 jumping jumping jumping jumping different different 00:04:37.269 --> 00:04:39.850 companies sure we would still learn a ton about 00:04:39.850 --> 00:04:42.050 changes and evolutions and transformations but 00:04:42.050 --> 00:04:44.810 the fact that she also has at least one of those 00:04:44.810 --> 00:04:47.290 companies that has been around for more than 00:04:47.290 --> 00:04:49.589 20 years tells us that the depth of what she's 00:04:49.589 --> 00:04:52.550 able to share with us is something that is is 00:04:52.550 --> 00:04:54.250 for me it's highly respectable it's like okay 00:04:54.250 --> 00:04:56.990 that's a model i want to take a look at so one 00:04:56.990 --> 00:04:59.329 one other weird question for you marianne uh 00:04:59.329 --> 00:05:02.980 in these environments did you did you work under 00:05:02.980 --> 00:05:06.040 the confines or rather that's not fair with the, 00:05:06.040 --> 00:05:09.240 with the authority and operational systems of 00:05:09.240 --> 00:05:14.240 waterfall and scrum? Did you get, did you tell 00:05:14.240 --> 00:05:15.959 me about your experience with those systems or 00:05:15.959 --> 00:05:19.040 did you guys like never care about those things? 00:05:19.779 --> 00:05:22.259 Oh yeah. I mean, I'm old enough that, you know, 00:05:22.259 --> 00:05:25.819 that waterfall was kind of the way, you know, 00:05:25.819 --> 00:05:28.560 and then obviously scrum we moved to. And I think 00:05:28.560 --> 00:05:30.360 what's interesting with that, you know, waterfall 00:05:30.360 --> 00:05:34.649 is very, do heavy analysis up front which i'm 00:05:34.649 --> 00:05:38.430 a big buyer of you know really out of of why 00:05:38.430 --> 00:05:43.149 and what before you jump to how um but it was 00:05:43.149 --> 00:05:46.569 linear right and and then you know scrum people 00:05:46.569 --> 00:05:48.449 thought oh this is terrific we don't have to 00:05:48.449 --> 00:05:50.589 do the analysis we don't have to document we 00:05:50.589 --> 00:05:53.189 just go go and then we throw it in and you know 00:05:53.189 --> 00:05:56.310 if it blows up it blows up and nothing really 00:05:56.310 --> 00:05:57.829 could be further from the truth and it's sort 00:05:57.829 --> 00:06:00.829 of an interesting thing because if you The reality 00:06:00.829 --> 00:06:04.129 is the faster you move, the more formality you 00:06:04.129 --> 00:06:07.569 need. And you're really just doing the whole 00:06:07.569 --> 00:06:11.829 life cycle multiple times, iterating multiple 00:06:11.829 --> 00:06:14.910 times through that process. So you better be 00:06:14.910 --> 00:06:20.689 good at it. But I think also I've always seen 00:06:20.689 --> 00:06:23.350 those types of methodologies as a guideline. 00:06:23.569 --> 00:06:29.389 And I have always adapted. my own style and my 00:06:29.389 --> 00:06:31.970 team's style and how we want to approach things 00:06:31.970 --> 00:06:37.509 because, um, you know, that there's, there's 00:06:37.509 --> 00:06:42.350 comfort in, in, uh, definition that can be very 00:06:42.350 --> 00:06:45.709 misleading. We have our status meetings, we have 00:06:45.709 --> 00:06:47.610 our Gantt charts, we have our, this, we have 00:06:47.610 --> 00:06:49.870 our, that, you know, what could go wrong. And, 00:06:49.870 --> 00:06:56.600 um, I, I have always been very anti status. Because 00:06:56.600 --> 00:06:58.500 not to say you don't need to have touch points, 00:06:58.579 --> 00:07:03.980 but the focus of them has to be on what the problems 00:07:03.980 --> 00:07:06.079 that need to be solved are and what the decisions 00:07:06.079 --> 00:07:08.800 that need to be made are not the green stuff 00:07:08.800 --> 00:07:12.459 that's done. And also the focus has to be on 00:07:12.459 --> 00:07:15.579 being transparent of what's really going on. 00:07:15.740 --> 00:07:18.379 And, you know, that sort of sits outside of this 00:07:18.379 --> 00:07:20.600 sort of formal project management lifecycle, 00:07:20.759 --> 00:07:25.079 because to me, you really have to. always be 00:07:25.079 --> 00:07:29.600 looking proactively about uh plausible problems 00:07:29.600 --> 00:07:32.779 and you know in in places where you need to pivot 00:07:32.779 --> 00:07:35.120 and the ability to address the problem before 00:07:35.120 --> 00:07:38.579 it happens because if you don't tell people what's 00:07:38.579 --> 00:07:43.040 going on and then it happens it's too late um 00:07:43.040 --> 00:07:46.160 you know so that whole thing i mean i guess i'm 00:07:46.160 --> 00:07:49.680 i'm a a hybrid person who takes some of those 00:07:50.620 --> 00:07:53.759 classic project management things, but in practice, 00:07:53.980 --> 00:07:56.689 you have to be much more agile. and are you saying 00:07:56.689 --> 00:07:59.870 that you take the best of the principles of all 00:07:59.870 --> 00:08:02.470 concepts and use them for that isn't that just 00:08:02.470 --> 00:08:05.310 wise um i i love that visionaries the rest of 00:08:05.310 --> 00:08:07.490 you again it's it's not about fitting into one 00:08:07.490 --> 00:08:10.389 box as much as seeing because they're not boxes 00:08:10.389 --> 00:08:12.410 but they are opportunities to see what can learn 00:08:12.410 --> 00:08:14.949 from each again ai can do a great job of also 00:08:14.949 --> 00:08:16.670 helping you break down these concepts if you're 00:08:16.670 --> 00:08:18.850 new to them you can ask and say like hey can 00:08:18.850 --> 00:08:20.509 you translate what marianne and jackson just 00:08:20.509 --> 00:08:23.269 said um and figure out what i need to use to 00:08:23.269 --> 00:08:25.240 to apply for my growth that's really what This 00:08:25.240 --> 00:08:27.420 is all about visionaries. So those of you in 00:08:27.420 --> 00:08:30.040 the upper echelon of like, you understood what 00:08:30.040 --> 00:08:32.419 we just talked about. You now know you have a 00:08:32.419 --> 00:08:34.759 phenomenal person you go consult with about what 00:08:34.759 --> 00:08:37.519 is Marianne seen on both sides of the spectrum. 00:08:37.740 --> 00:08:40.340 So Marianne, let's go back to. And one other 00:08:40.340 --> 00:08:42.220 comment I would say, I think this thing that 00:08:42.220 --> 00:08:45.379 people lose sight of is process is not the product. 00:08:45.740 --> 00:08:48.379 You might have this great process, but you fail, 00:08:48.679 --> 00:08:53.159 right? that's not to be confused with the product 00:08:53.159 --> 00:08:56.519 and the outcome you're after anyway. Huge. No, 00:08:56.539 --> 00:08:58.980 I think it's, I, I can think it's very painful 00:08:58.980 --> 00:09:02.600 statement you just made. Thank you. We've had 00:09:02.600 --> 00:09:04.659 a long way. So Marianne, let's go back to that 00:09:04.659 --> 00:09:06.779 question I asked in the beginning, then I think 00:09:06.779 --> 00:09:09.860 we're ready for it. So what does it mean to be 00:09:09.860 --> 00:09:15.399 fit for uncertainty? Well, again, I use the word 00:09:15.399 --> 00:09:20.580 fit because I think it's mental, physical, spiritual 00:09:20.580 --> 00:09:23.440 being, you know, attitude. It's all of those 00:09:23.440 --> 00:09:27.679 things. And as we know, it's much easier to fall 00:09:27.679 --> 00:09:30.360 out of shape than to get in shape. So it's a 00:09:30.360 --> 00:09:34.399 discipline around, you know, having practices 00:09:34.399 --> 00:09:38.159 and habits of how you work. How do you approach 00:09:38.159 --> 00:09:41.690 a problem? in solving it? How do you interact 00:09:41.690 --> 00:09:43.690 with people? How do you collaborate? How do you 00:09:43.690 --> 00:09:46.649 get information? How do you distill that information? 00:09:47.690 --> 00:09:53.269 And you have to have an attitude that is positive 00:09:53.269 --> 00:09:57.269 and that you believe that you can conquer whatever 00:09:57.269 --> 00:10:01.149 you're trying to conquer. You know, you also 00:10:01.149 --> 00:10:04.509 have to have the behavioral skills, the communication 00:10:04.509 --> 00:10:10.769 skills to Work with people and come up with the 00:10:10.769 --> 00:10:13.629 collective intelligence. And if you can't communicate, 00:10:14.009 --> 00:10:16.850 you could be the great technologist of the world. 00:10:16.889 --> 00:10:19.830 But if you can't communicate, you're not going 00:10:19.830 --> 00:10:23.309 to succeed. And, you know, then there is the 00:10:23.309 --> 00:10:26.029 technical skill being whatever your skill is. 00:10:26.169 --> 00:10:28.190 It doesn't have to be technology, technology, 00:10:28.370 --> 00:10:30.889 but you're technically what your skill is. So 00:10:30.889 --> 00:10:32.909 there's three kind of components that have to 00:10:32.909 --> 00:10:36.190 work together, which is this about being a human 00:10:36.190 --> 00:10:39.029 being, really. There's nothing magical here. 00:10:39.210 --> 00:10:42.889 Right. But but it's about giving the attention 00:10:42.889 --> 00:10:46.850 to all of those things because they're all double 00:10:46.850 --> 00:10:49.309 down on that. There is something magical. It's 00:10:49.309 --> 00:10:51.870 the results. And I'm going to tie it right back 00:10:51.870 --> 00:10:53.710 to what you said about this, because you said 00:10:53.710 --> 00:10:55.909 you and you you put this in my mind the last 00:10:55.909 --> 00:10:58.049 time we talked. But now it clicked for me in 00:10:58.049 --> 00:10:59.710 a way where I think I'll be able to permanently 00:10:59.710 --> 00:11:03.250 remember that fit for uncertainty is about exercising. 00:11:04.409 --> 00:11:06.289 and uncertainty and exercising in preparation 00:11:06.289 --> 00:11:09.090 for it. And that's again, why you chose that 00:11:09.090 --> 00:11:10.950 word. And I'm looking at that like, wow, you 00:11:10.950 --> 00:11:12.830 basically just gave away the entire secret of 00:11:12.830 --> 00:11:14.809 what we're going to talk about. But my friends, 00:11:14.870 --> 00:11:17.190 if just because I know that I'm supposed to exercise 00:11:17.190 --> 00:11:20.620 my body, if I don't have a great plan. Right. 00:11:20.679 --> 00:11:22.519 And I only exercise one muscle. I might have 00:11:22.519 --> 00:11:25.080 a bicep that's massive, but I will have a body 00:11:25.080 --> 00:11:27.440 that's that's distorted and I won't have the 00:11:27.440 --> 00:11:29.379 health that I need. And so we're going to reveal 00:11:29.379 --> 00:11:32.799 more practical secrets. But I love that concept 00:11:32.799 --> 00:11:34.759 because you've just empowered me and the world 00:11:34.759 --> 00:11:36.879 with the ability to realize that, hey, look, 00:11:37.000 --> 00:11:40.039 even if you just go about the basics, you know, 00:11:40.039 --> 00:11:42.899 and figure out what the basics are in in health. 00:11:43.200 --> 00:11:47.240 Go walk 10 ,000 steps. Go do 100 pushups per 00:11:47.240 --> 00:11:49.870 day. You know, like you do those two things and 00:11:49.870 --> 00:11:52.590 you eat moderately, like most of us are going 00:11:52.590 --> 00:11:54.649 to have a pretty healthy life with just those 00:11:54.649 --> 00:11:57.370 three steps. Drink lots of water, right? A lot 00:11:57.370 --> 00:11:59.669 of fourth. There you go. Most people would be 00:11:59.669 --> 00:12:02.110 healthy if you just do those things. And so we're 00:12:02.110 --> 00:12:04.269 going to talk about what can we practically apply 00:12:04.269 --> 00:12:08.389 in order for us to be ready for uncertainty and 00:12:08.389 --> 00:12:11.590 see it more as an opportunity rather than to 00:12:11.590 --> 00:12:14.710 fear the unknown. And so we're going to conquer 00:12:14.710 --> 00:12:17.840 our fear of the unknown. by recognizing the opportunity 00:12:17.840 --> 00:12:19.120 uncertainty. We're going to come right back. 00:12:19.220 --> 00:12:20.620 I want to gather my thoughts a little bit. I 00:12:20.620 --> 00:12:22.480 want to get a little drink of water myself. And 00:12:22.480 --> 00:12:24.059 we're going to dive in a little bit further about 00:12:24.059 --> 00:12:25.600 everything we can. We're going to extract as 00:12:25.600 --> 00:12:27.200 much as I can from Marianne. So Marianne, be 00:12:27.200 --> 00:12:29.259 ready for me to extract as much as possible when 00:12:29.259 --> 00:12:31.659 we come back. All right. Welcome in to Vision 00:12:31.659 --> 00:12:34.620 Pros Live with Jackson Callum. I'm your show 00:12:34.620 --> 00:12:36.820 host. We'll be doing interviews for visionary 00:12:36.820 --> 00:12:39.600 entrepreneurs and guest leaders who are building 00:12:39.600 --> 00:12:51.500 fantastic visions out there. Hey, what's up, 00:12:51.500 --> 00:12:53.600 everybody? Welcome into this live broadcast of 00:12:53.600 --> 00:12:55.820 Vision Pros Live. I'm your show host, Jackson 00:12:55.820 --> 00:12:57.899 Callum, founder and CEO of First Class Business. 00:12:58.039 --> 00:13:00.600 And I'm super excited to have Marianne Byszynski 00:13:00.600 --> 00:13:02.600 on the show today because she just brings a world 00:13:02.600 --> 00:13:04.360 of depth. And every time I get a guest like this, 00:13:04.440 --> 00:13:08.399 I get to dive in. It's like being given free, 00:13:08.500 --> 00:13:11.220 amazing consultation that I don't have to pay 00:13:11.220 --> 00:13:12.940 for. Like, how cool is that? And here she is 00:13:12.940 --> 00:13:16.340 helping us with understanding how purpose -driven 00:13:16.340 --> 00:13:18.820 leaders thrive. even when everything is changing 00:13:18.820 --> 00:13:21.200 and the world is changing all around us and it 00:13:21.200 --> 00:13:23.840 can be disrupting for. our team members. It can 00:13:23.840 --> 00:13:25.980 be disrupted to our market. It can create uncertainty 00:13:25.980 --> 00:13:27.879 within ourselves and our families and beyond. 00:13:28.059 --> 00:13:30.700 And really, I think what I've seen is leaders 00:13:30.700 --> 00:13:34.620 that are phenomenal tend to bring a matter of 00:13:34.620 --> 00:13:37.720 a feeling of peace, a feeling of calm, a feeling 00:13:37.720 --> 00:13:40.259 of like, hey, not only is this okay, but there's 00:13:40.259 --> 00:13:42.139 tremendous opportunity with what we have in front 00:13:42.139 --> 00:13:44.120 of us. And learning to see and recognize that, 00:13:44.139 --> 00:13:47.299 again, we're going to try to pull all of that 00:13:47.299 --> 00:13:50.230 out of Marianne in this session. And, uh, before 00:13:50.230 --> 00:13:52.169 I do that though, I've got a few other resources 00:13:52.169 --> 00:13:54.210 for every single one of you to talk about one 00:13:54.210 --> 00:13:57.370 of them in relation to uncertainty. I can't recommend 00:13:57.370 --> 00:13:59.830 highly enough journey to wellness and Dr. Shannon 00:13:59.830 --> 00:14:02.669 and Dr. Justin Pierce. I met them over eight 00:14:02.669 --> 00:14:06.090 years ago. And Dr. Shannon, um, is known to be 00:14:06.090 --> 00:14:08.730 kind of a miracle worker in the. in the health 00:14:08.730 --> 00:14:11.509 space and i've sent three people to her that 00:14:11.509 --> 00:14:13.169 i can remember i think a fourth but i know that 00:14:13.169 --> 00:14:15.509 there's three people that i sent her every single 00:14:15.509 --> 00:14:18.830 one had an illness that they were told wasn't 00:14:18.830 --> 00:14:20.230 necessarily incurable was something they were 00:14:20.230 --> 00:14:22.809 going to deal with for life though and they didn't 00:14:22.809 --> 00:14:25.269 feel satisfactory with the opportunities with 00:14:25.269 --> 00:14:27.409 the uh the doctors and the solutions they had 00:14:27.409 --> 00:14:30.070 met before after talking to dr shan i talked 00:14:30.070 --> 00:14:31.230 to every single one of them every single one 00:14:31.230 --> 00:14:33.409 of them raved and we're like oh my gosh like 00:14:33.409 --> 00:14:36.070 she's changing my life what a miracle and it's 00:14:36.070 --> 00:14:39.460 not magic she does the right testing she knows 00:14:39.460 --> 00:14:41.480 what testing to order and how to put people on 00:14:41.480 --> 00:14:43.519 the right track and she's been through some serious 00:14:43.519 --> 00:14:46.340 health challenges herself as well so again i 00:14:46.340 --> 00:14:47.700 can't recommend it enough for those of you who 00:14:47.700 --> 00:14:49.759 are going through health challenges or you know 00:14:49.759 --> 00:14:52.019 somebody who is i recommend checking out and 00:14:52.019 --> 00:14:54.580 learning from them what they're up to on the 00:14:54.580 --> 00:14:57.259 next one practice makes permanent practice makes 00:14:57.259 --> 00:14:59.940 permanent as a company that has been recently 00:14:59.940 --> 00:15:02.779 developed by jennifer reed that doesn't mean 00:15:02.779 --> 00:15:05.580 she's new to what she does in fact jennifer reeds 00:15:05.580 --> 00:15:08.259 worked at the irs for more than 20 years i know 00:15:08.259 --> 00:15:09.659 some of you are going to turn the show off right 00:15:09.659 --> 00:15:11.720 now because i said that but what i want you to 00:15:11.720 --> 00:15:13.919 think about is realizing that the bureaucracy 00:15:13.919 --> 00:15:16.639 she probably has to deal with the um culture 00:15:16.639 --> 00:15:18.460 i personally i don't think i ever want to see 00:15:18.460 --> 00:15:21.360 the irs um but she's in there day after day working 00:15:21.360 --> 00:15:22.960 with people and what she's done is she's become 00:15:22.960 --> 00:15:26.139 a transformational eq and sq specialist it's 00:15:26.139 --> 00:15:28.080 emotional intelligence and spiritual intelligence 00:15:28.080 --> 00:15:31.289 and Not only has she trained in an environment 00:15:31.289 --> 00:15:34.429 that, again, I've heard horror stories about, 00:15:34.590 --> 00:15:37.330 she's trained in that environment, but she's 00:15:37.330 --> 00:15:41.750 also has a personal story that if you ask her 00:15:41.750 --> 00:15:43.929 about, please have your tissue box with you. 00:15:44.450 --> 00:15:47.190 You're going to need it. She has every reason 00:15:47.190 --> 00:15:50.529 for wanting to help. every single person on earth 00:15:50.529 --> 00:15:52.669 understand the value of emotional intelligence 00:15:52.669 --> 00:15:54.909 um i actually became a great friend of mine over 00:15:54.909 --> 00:15:57.210 the last six months if you're in a position where 00:15:57.210 --> 00:15:59.129 you want to improve your culture improve your 00:15:59.129 --> 00:16:01.509 revenues improve your results i highly recommend 00:16:01.509 --> 00:16:03.490 talking to jennifer reed and then there's the 00:16:03.490 --> 00:16:05.750 water project the water project is something 00:16:05.750 --> 00:16:08.710 that is near and dear to my heart it took a lot 00:16:08.710 --> 00:16:11.110 of meditation to figure that out because i've 00:16:11.110 --> 00:16:14.330 always had access to clean water i've never had 00:16:14.679 --> 00:16:16.480 issue with. I'm down in Ecuador right now on 00:16:16.480 --> 00:16:19.039 a humanitarian trip. And again, never been thirsty 00:16:19.039 --> 00:16:20.940 in my life. I'm without water right now. I wish 00:16:20.940 --> 00:16:23.980 I had some. But to prove my point here, if you 00:16:23.980 --> 00:16:26.139 look at these pictures, these kids are pulling 00:16:26.139 --> 00:16:28.279 water from who knows where. They have to leave 00:16:28.279 --> 00:16:30.919 school in order to go get water, which is dangerous 00:16:30.919 --> 00:16:33.960 by themselves. Their parents have to leave work 00:16:33.960 --> 00:16:37.730 to go get water, to wash clothes, to... boil 00:16:37.730 --> 00:16:40.009 water to make food, et cetera. And I realized 00:16:40.009 --> 00:16:41.850 that there's millions of people out there who 00:16:41.850 --> 00:16:43.870 don't have access to something that is just so 00:16:43.870 --> 00:16:46.850 essential and so easy for us. And the next picture 00:16:46.850 --> 00:16:49.330 you're about to see, these kids are celebrating 00:16:49.330 --> 00:16:52.649 water with more vigor than my kids celebrate 00:16:52.649 --> 00:16:55.590 Christmas day. It's a very humbling reality. 00:16:55.830 --> 00:16:57.610 So I don't mean to bring you down as much as 00:16:57.610 --> 00:16:59.590 help you realize that you actually get to pick 00:16:59.590 --> 00:17:02.480 a community. through the water project. Once 00:17:02.480 --> 00:17:05.079 you donate $10 to it or however much you're going 00:17:05.079 --> 00:17:07.160 to donate, you actually get to see that project 00:17:07.160 --> 00:17:09.160 come to fruition. The water project sends you 00:17:09.160 --> 00:17:11.259 evidence of what they built, whether it's a sand 00:17:11.259 --> 00:17:13.619 dam or a borehole well. And I just, I love the 00:17:13.619 --> 00:17:16.099 transparency that they create. So my secondary 00:17:16.099 --> 00:17:18.200 hope is if you don't have the money to financially 00:17:18.200 --> 00:17:20.779 give back, that you decide to share this with 00:17:20.779 --> 00:17:22.000 a friend or family member. And that could be 00:17:22.000 --> 00:17:24.420 through social media posts, but I recommend looking 00:17:24.420 --> 00:17:26.819 at a project and then bringing it up over dinner. 00:17:27.240 --> 00:17:29.299 over lunch, over breakfast with somebody and 00:17:29.299 --> 00:17:30.900 just talking to them about it and saying, you 00:17:30.900 --> 00:17:32.799 know, what do you think about this? You might 00:17:32.799 --> 00:17:35.200 be the catalyst for inspiring somebody to fund 00:17:35.200 --> 00:17:37.339 a dozen of these projects. You never know how 00:17:37.339 --> 00:17:39.559 far the ripple effect of your own good will go. 00:17:39.720 --> 00:17:42.220 And so my friends, there's 8 billion people out 00:17:42.220 --> 00:17:44.140 there who need a lot of help. If there's another 00:17:44.140 --> 00:17:47.259 cause that inspires you, my last request is drop 00:17:47.259 --> 00:17:50.230 that in the comments so that I can go. And I 00:17:50.230 --> 00:17:52.410 can look and see what that causes. I will personally 00:17:52.410 --> 00:17:53.910 take a look at every single one of those comments 00:17:53.910 --> 00:17:55.750 that we get and see if there's a way that we 00:17:55.750 --> 00:17:58.170 can support it or spread the word for it. And 00:17:58.170 --> 00:17:59.789 without further ado, we're going back to helping 00:17:59.789 --> 00:18:02.849 every single one of you. And so Marianne Byszynski, 00:18:02.869 --> 00:18:05.109 again, we're going to be talking about on how 00:18:05.109 --> 00:18:08.849 to be fit for uncertainty. Marianne, you ready 00:18:08.849 --> 00:18:11.799 to tear it up with me? I'm ready. All right, 00:18:11.799 --> 00:18:14.900 let's get it. I'm excited. So we talked about 00:18:14.900 --> 00:18:16.880 what it means to be fit for uncertainty and how 00:18:16.880 --> 00:18:19.880 exercise, right, being able to do the exercises 00:18:19.880 --> 00:18:22.799 necessary so that we are well prepared for uncertainty 00:18:22.799 --> 00:18:26.339 is a big part of that. Let's dive into how purpose 00:18:26.339 --> 00:18:28.619 driven leaders or how purpose driven leadership 00:18:28.619 --> 00:18:32.740 creates stability during change. I alluded to 00:18:32.740 --> 00:18:35.119 a little bit before we started talking, but how 00:18:35.119 --> 00:18:37.619 does purpose driven leadership have an effect 00:18:37.619 --> 00:18:40.380 on stability and overcoming uncertainty? in your 00:18:40.380 --> 00:18:45.200 eyes well the purpose is clarity right um and 00:18:45.200 --> 00:18:50.059 i think through uncertainty clarity is the the 00:18:50.059 --> 00:18:55.559 what you're pursuing um most mostly of all and 00:18:55.559 --> 00:19:01.809 um i think also being calm through Through stress 00:19:01.809 --> 00:19:03.789 and through pressure. And the only way you can, 00:19:03.809 --> 00:19:05.230 you know, when I first started at Morgan Stanley, 00:19:05.410 --> 00:19:08.289 I was like, wow, this is really insane. I have 00:19:08.289 --> 00:19:14.450 to build a way to be in this for the long haul. 00:19:14.910 --> 00:19:16.990 Otherwise, I'm going to burn out. And that's 00:19:16.990 --> 00:19:19.589 where I kind of developed this, which I think 00:19:19.589 --> 00:19:22.009 is a great word, exercise your mind, your body 00:19:22.009 --> 00:19:24.710 and your spirit every day. Right. And have that 00:19:24.710 --> 00:19:26.670 discipline over each of those components because 00:19:26.670 --> 00:19:30.500 they all matter. And I think if you as a leader 00:19:30.500 --> 00:19:35.279 can show that calm, we're going to get through 00:19:35.279 --> 00:19:38.539 this, we're going to do it together, and we're 00:19:38.539 --> 00:19:44.799 going to succeed, right? It brings some stability 00:19:44.799 --> 00:19:48.500 to the situation. And then also, you really need 00:19:48.500 --> 00:19:54.259 to, again, be able to work through. and find 00:19:54.259 --> 00:19:57.400 the clarity. And they have to make that repeatable. 00:19:57.500 --> 00:20:01.259 I mean, I always used to be remark on the fact 00:20:01.259 --> 00:20:03.779 that when we would do a project, there would 00:20:03.779 --> 00:20:07.440 be this overly optimistic approach that, you 00:20:07.440 --> 00:20:09.359 know, we were green until we were amber until 00:20:09.359 --> 00:20:12.079 we were red because we weren't managing it correctly. 00:20:12.319 --> 00:20:15.789 Why are we, why are we planning? for everything 00:20:15.789 --> 00:20:20.930 to go 100 % perfectly. It's just stupidity. Yes, 00:20:21.009 --> 00:20:24.890 it is. And so, you know, that's the whole thing 00:20:24.890 --> 00:20:27.750 where you have to be looking forward and for 00:20:27.750 --> 00:20:33.009 obstacles and roadblocks. And the same note, 00:20:33.089 --> 00:20:35.250 if you have a production problem with technology, 00:20:35.430 --> 00:20:37.230 right, the system's down, something's happening, 00:20:37.349 --> 00:20:40.410 something's failing, why are we starting with 00:20:40.410 --> 00:20:42.490 this, like, oh, my God, the world is ending, 00:20:42.569 --> 00:20:44.740 like we've never been before? We've been here 00:20:44.740 --> 00:20:48.220 before. We know how to do this. Right. We know 00:20:48.220 --> 00:20:50.460 how to work through this and what the steps we 00:20:50.460 --> 00:20:53.059 should take. And again, it's really trying to 00:20:53.059 --> 00:20:57.960 bring that that habit is the best word to say 00:20:57.960 --> 00:21:01.599 it in an approach that, you know, makes things 00:21:01.599 --> 00:21:04.440 indigestible chunks that you can't get your arms 00:21:04.440 --> 00:21:09.460 around and allows you to pace yourself to get 00:21:09.460 --> 00:21:13.410 to the finish line because. constantly in chaos 00:21:13.410 --> 00:21:18.009 and you're constantly churning and you're constantly 00:21:18.009 --> 00:21:23.309 starting from scratch every time, you know, it's 00:21:23.309 --> 00:21:27.210 exhausting. Huge. You inspired me with your rhetorical 00:21:27.210 --> 00:21:29.269 question, by the way, to answer the rhetorical 00:21:29.269 --> 00:21:32.069 question. And so there's two realities here. 00:21:32.210 --> 00:21:35.970 You asked the question. why do we plan for things 00:21:35.970 --> 00:21:39.250 to go perfectly? And the point of it, guys, just 00:21:39.250 --> 00:21:41.309 stop doing it, right? That's the bigger point. 00:21:41.410 --> 00:21:42.950 Like, you know, make sure that you're aware. 00:21:43.069 --> 00:21:45.849 But I think it's important too for us to recognize 00:21:45.849 --> 00:21:48.569 the why so we can condition ourselves not to 00:21:48.569 --> 00:21:50.789 fall victim of it. And I'm going to blame, I'm 00:21:50.789 --> 00:21:53.369 going to put it square on my hypothesis, expectation. 00:21:54.470 --> 00:21:57.210 Expectation is the root of all heartache. I love 00:21:57.210 --> 00:21:59.450 William Shakespeare's quote about it. When I 00:21:59.450 --> 00:22:01.869 learned that, it broke my heart to realize that 00:22:01.869 --> 00:22:04.500 it had already been breaking my heart. for most 00:22:04.500 --> 00:22:07.220 of my life. I expected things to turn out a certain 00:22:07.220 --> 00:22:09.480 way. And so as young entrepreneurs, especially, 00:22:09.619 --> 00:22:11.740 and those of you, when I see entrepreneurs, anybody 00:22:11.740 --> 00:22:13.640 who has a business that's less than five years 00:22:13.640 --> 00:22:16.299 old, even if you've done it multiple times, you're 00:22:16.299 --> 00:22:19.220 probably still in that mindset of like, oh my 00:22:19.220 --> 00:22:22.240 gosh, we have to hit our quarterly expectations 00:22:22.240 --> 00:22:28.339 or advice. Esperanza, aspirations, hope, those 00:22:28.339 --> 00:22:31.019 are the virtues. And so if we can settle our 00:22:31.019 --> 00:22:34.220 expectations down. and realize that those are 00:22:34.220 --> 00:22:37.619 the bonuses in life and build based on the principles, 00:22:37.900 --> 00:22:41.240 then we can do, we can more pragmatically help 00:22:41.240 --> 00:22:44.039 our team realize too, like, hey, it's okay that 00:22:44.039 --> 00:22:45.740 we're not planning for perfection. We're aware 00:22:45.740 --> 00:22:47.339 of what perfection could look like. That'd be 00:22:47.339 --> 00:22:49.819 awesome. But we also need more pragmatic. And 00:22:49.819 --> 00:22:52.279 I think more companies would make it to the 10 00:22:52.279 --> 00:22:55.680 -year mark in a thriving process if we would 00:22:55.680 --> 00:22:58.660 settle down with our expectations and allow for 00:22:58.660 --> 00:23:02.210 grace in the process. So super wise. uh words 00:23:02.210 --> 00:23:04.710 marion i absolutely love that now let's go into 00:23:04.710 --> 00:23:06.990 the next topic we always come back but i want 00:23:06.990 --> 00:23:08.890 to make sure we cover everything for for the 00:23:08.890 --> 00:23:10.730 audience that we promised so the mindset shifts 00:23:10.730 --> 00:23:14.450 that leaders must make in fast -moving environments 00:23:14.450 --> 00:23:17.410 i came up with one of my own but what what mindset 00:23:17.410 --> 00:23:20.589 shifts do leaders we also just talked about moving 00:23:20.589 --> 00:23:23.829 from expectations to aspirations but what mindset 00:23:23.829 --> 00:23:28.930 shifts are required or helpful in terms of thriving 00:23:28.930 --> 00:23:32.720 through an uncertainty Well, I think everything 00:23:32.720 --> 00:23:34.779 has to be looked at. It's not one and done kind 00:23:34.779 --> 00:23:36.700 of thing. It's not that you set the plan and 00:23:36.700 --> 00:23:38.599 then you go and you don't change the plan ever. 00:23:38.660 --> 00:23:41.079 You have a strategy and then you go and you never 00:23:41.079 --> 00:23:43.640 change the strategy. You have the people in place 00:23:43.640 --> 00:23:46.259 and the roles they're in and you never move them 00:23:46.259 --> 00:23:49.700 around or you never help them when they're failing. 00:23:49.900 --> 00:23:53.539 You know, it's again, it's the ability to iterate 00:23:53.539 --> 00:23:56.380 and iterate and iterate and experiment, really. 00:23:57.710 --> 00:24:00.390 You have to continue to pivot and you have to 00:24:00.390 --> 00:24:02.430 be adaptive. That's why there's so much focus 00:24:02.430 --> 00:24:06.069 on adaptive leadership now, because it's really 00:24:06.069 --> 00:24:09.609 table stakes and mandatory in the world we live 00:24:09.609 --> 00:24:13.329 in. A colleague of mine, Steve Davis, will tell 00:24:13.329 --> 00:24:17.849 you, you need adaptive IQ. Emotional EQ, adaptive 00:24:17.849 --> 00:24:23.289 EQ. IQ, you need a lot of Qs in your life. True. 00:24:25.069 --> 00:24:28.329 that adaptive piece is really, really the most 00:24:28.329 --> 00:24:31.150 critical. So you have to, again, look at things 00:24:31.150 --> 00:24:34.789 that, you know, that you're comfortable with 00:24:34.789 --> 00:24:39.190 are not ever really complete. Building a culture 00:24:39.190 --> 00:24:42.970 is, is a continuous journey as an example, you 00:24:42.970 --> 00:24:45.769 know, and you're going to be constantly having 00:24:45.769 --> 00:24:48.490 to make changes, whether they're resources, adding 00:24:48.490 --> 00:24:51.430 them or changing them or, you know, or, or it's, 00:24:51.430 --> 00:24:53.779 it's. What's included in the project? What can 00:24:53.779 --> 00:24:55.940 be done by this date? Or was just physically 00:24:55.940 --> 00:24:59.140 impossible? You know, like, so why are we pretending? 00:25:00.359 --> 00:25:04.480 I mean, really? You know, and it's, you know, 00:25:04.480 --> 00:25:07.380 there's a natural sort of avoidance mechanisms 00:25:07.380 --> 00:25:10.559 that we all have, right? Well, I'll keep doing 00:25:10.559 --> 00:25:13.839 the little. see tasks and, and, and not free 00:25:13.839 --> 00:25:17.240 myself up to, to go after that big, ugly a task 00:25:17.240 --> 00:25:20.380 that I'm scared of, you know, I'm going to resist 00:25:20.380 --> 00:25:22.680 this project. I don't believe in it and it's 00:25:22.680 --> 00:25:25.680 against my morals or whatever. And I'm not going 00:25:25.680 --> 00:25:27.980 to engage or what, you know, whatever it is, 00:25:28.000 --> 00:25:31.240 people have these things where they, they have 00:25:31.240 --> 00:25:34.779 coping mechanisms for change and they don't, 00:25:34.779 --> 00:25:38.059 they won't really embrace it. Right. And so that 00:25:38.059 --> 00:25:41.450 again is, it's really a mindset of. How are we 00:25:41.450 --> 00:25:43.609 going to deal with this? Not am I going to deal 00:25:43.609 --> 00:25:47.210 with it or, you know, am I going to avoid it 00:25:47.210 --> 00:25:49.650 or whatever and hope it goes away? It's not going 00:25:49.650 --> 00:25:55.150 away. Yeah, absolutely. Earlier, you talked about 00:25:55.150 --> 00:25:58.509 comfort, which can be a good thing, but oftentimes, 00:25:58.690 --> 00:26:00.809 especially when it comes to growth, you know, 00:26:00.829 --> 00:26:04.109 it's like the enemy of growth. You get in your 00:26:04.109 --> 00:26:06.210 comfort zone. Right. And now you talked about 00:26:06.210 --> 00:26:09.369 coping mechanisms. Most of the time, those are 00:26:09.369 --> 00:26:12.480 instinctual. or habitual. And there are things 00:26:12.480 --> 00:26:15.420 that we can retrain. Some of the, some of the 00:26:15.420 --> 00:26:16.819 words that came to mind that we haven't used 00:26:16.819 --> 00:26:19.660 yet related to the mindset you're talking about 00:26:19.660 --> 00:26:21.980 are fluidity, right? You talked a little bit 00:26:21.980 --> 00:26:24.099 about rigidness, right. And being like overly 00:26:24.099 --> 00:26:26.240 focused or maybe, and I've been, I've been dealing 00:26:26.240 --> 00:26:28.920 with over -functioning lately. I've been dealing 00:26:28.920 --> 00:26:31.339 with it. Finally, I am an over -functioning individual, 00:26:31.519 --> 00:26:33.960 like all the time I have been for most of my 00:26:33.960 --> 00:26:36.720 life. And so as I learned about it, I realized 00:26:36.720 --> 00:26:41.730 that I could do exercises to to make myself turn 00:26:41.730 --> 00:26:44.049 off at 70 percent um right that's something that 00:26:44.049 --> 00:26:46.069 chachi bt hooked me up with and i was like man 00:26:46.069 --> 00:26:47.829 it's changed everything all the results have 00:26:47.829 --> 00:26:51.289 gotten better as i've calmed my butt down um 00:26:51.289 --> 00:26:52.569 you know and gotten out of the way of things 00:26:52.569 --> 00:26:55.369 so fluidity is a big one another one that i've 00:26:55.369 --> 00:26:58.029 heard a lot from different mentors and gurus 00:26:58.029 --> 00:27:02.049 is is the flow like a river um you know and be 00:27:02.049 --> 00:27:05.759 able to be because fluidity gives you more than 00:27:05.759 --> 00:27:08.079 just flexibility. And it allows you to really 00:27:08.079 --> 00:27:10.619 accept things as they come and kind of move with 00:27:10.619 --> 00:27:14.660 it. So those are two things that you inspired 00:27:14.660 --> 00:27:16.819 out of me. The one that I thought of in terms 00:27:16.819 --> 00:27:19.140 of mindset that I'm going to give a huge shout 00:27:19.140 --> 00:27:22.599 out to my coach, my main coach, Fletcher Ellingson. 00:27:23.180 --> 00:27:26.380 That guy, I have never met a coach as great as 00:27:26.380 --> 00:27:29.940 Fletcher. I've met some phenomenal coaches. His 00:27:29.940 --> 00:27:34.279 big word is curiosity and creativity. It's remaining 00:27:34.279 --> 00:27:37.680 curious. And I got to give a shout out to John 00:27:37.680 --> 00:27:40.880 Jaramillo as well. The book leads podcast he 00:27:40.880 --> 00:27:43.460 was on recently. And he said, I will die on curiosity 00:27:43.460 --> 00:27:49.380 as the key. And so yesterday to call myself out, 00:27:49.440 --> 00:27:54.059 I butchered a meeting badly. And my two colleagues. 00:27:54.779 --> 00:27:58.500 I could feel it was palpable, the air of just 00:27:58.500 --> 00:28:02.460 how awful the meeting went. And, you know, the 00:28:02.460 --> 00:28:07.759 underlying feeling was humiliation. And why did 00:28:07.759 --> 00:28:11.180 that occur? Because instead of training well 00:28:11.180 --> 00:28:13.680 with the team and being curious about their inputs, 00:28:14.000 --> 00:28:17.859 I began to cut off their inputs and I began to 00:28:17.859 --> 00:28:21.079 put on a persona of condescension. It killed 00:28:21.079 --> 00:28:23.390 everything. It killed the mood. It killed the 00:28:23.390 --> 00:28:26.430 process. It left me alone in the reality. And 00:28:26.430 --> 00:28:28.690 it created an environment where our day kind 00:28:28.690 --> 00:28:31.130 of suffered. We found ways to make it better. 00:28:31.250 --> 00:28:34.769 But that night, I wrote a big apology note to 00:28:34.769 --> 00:28:37.309 two people who matter the most to me in the world. 00:28:37.390 --> 00:28:42.609 And it's not because I wanted to forget about 00:28:42.609 --> 00:28:45.500 curiosity. wasn't because i wanted uncertainty 00:28:45.500 --> 00:28:48.480 to lead me to to feel frustrated it's just because 00:28:48.480 --> 00:28:51.359 it happens to us as human beings and so if we 00:28:51.359 --> 00:28:54.660 as a as a as human beings as leaders can recognize 00:28:54.660 --> 00:28:58.259 and remember that our best is not it's not good 00:28:58.259 --> 00:29:02.079 to control it's not good to condescend It can 00:29:02.079 --> 00:29:04.259 open doors. It can make everybody feel better 00:29:04.259 --> 00:29:07.279 if we will dive into being curious as well. So 00:29:07.279 --> 00:29:09.259 that's another mindset. And you can't be curious 00:29:09.259 --> 00:29:12.900 if you're rigid. So those are some of the, we'll 00:29:12.900 --> 00:29:15.720 transition to practical insights for leading 00:29:15.720 --> 00:29:18.019 teams through ambiguity and transition, some 00:29:18.019 --> 00:29:19.259 of which we've talked about. We're just going 00:29:19.259 --> 00:29:22.099 to keep pouring onto this. So Marianne, what 00:29:22.099 --> 00:29:23.660 are your thoughts on that? Feel free to dive 00:29:23.660 --> 00:29:26.500 into your own examples as well. I want to hear 00:29:26.500 --> 00:29:29.000 all about practical insights. Well, I mean, you 00:29:29.000 --> 00:29:32.380 know, I think I've mentioned in the past, curiosity 00:29:32.380 --> 00:29:34.339 is the number one trait I look for when I interview 00:29:34.339 --> 00:29:37.920 people because it is the foundation for ideation, 00:29:38.000 --> 00:29:42.480 for innovation, for, you know, everything, right? 00:29:42.559 --> 00:29:47.960 For analyzing situations. And you have to have 00:29:47.960 --> 00:29:50.720 that. And what does curiosity imply? Well, it 00:29:50.720 --> 00:29:54.609 implies that, you know, you're learning all the 00:29:54.609 --> 00:29:56.950 time you're never done and you have to be comfortable 00:29:56.950 --> 00:30:00.910 with the fact that there's going to be you know 00:30:00.910 --> 00:30:03.710 surprises along the way there's going to be challenges 00:30:03.710 --> 00:30:05.990 along the way but it's okay you know and you're 00:30:05.990 --> 00:30:07.890 and you're going to get through it i mean the 00:30:07.890 --> 00:30:13.589 the control part is just a death nail i mean 00:30:13.589 --> 00:30:16.470 yes where the whole command and control is uh 00:30:16.470 --> 00:30:21.230 you know if if you're called on the carpet to 00:30:21.230 --> 00:30:24.900 come in and present your status. And like you 00:30:24.900 --> 00:30:28.059 said, the expectation is that everything needs 00:30:28.059 --> 00:30:30.180 to go well and you need to make me look good. 00:30:31.799 --> 00:30:36.079 You know, that's not open and honest dialogue. 00:30:36.619 --> 00:30:39.460 It doesn't breathe transparency. It doesn't breathe 00:30:39.460 --> 00:30:43.819 trust. And it doesn't, you know, it doesn't keep 00:30:43.819 --> 00:30:47.450 people. up front about what's really going on 00:30:47.450 --> 00:30:50.130 so you just the whole thing falls apart well 00:30:50.130 --> 00:30:53.190 it's a it's a strong symptom and sign a big red 00:30:53.190 --> 00:30:57.150 flag of of survival mode as well right somebody 00:30:57.150 --> 00:31:00.109 who is controlling is like that's that's what 00:31:00.109 --> 00:31:04.450 you try to do when you're surviving um so And 00:31:04.450 --> 00:31:08.390 I think one of the travesties of, you know, CEOs 00:31:08.390 --> 00:31:11.349 last now 18 months or something crazy, you know, 00:31:11.349 --> 00:31:13.049 whatever. It's been two years, three years now. 00:31:13.109 --> 00:31:17.390 It's like a minute. And so senior management 00:31:17.390 --> 00:31:20.029 tends to flip over all the time. And one of the 00:31:20.029 --> 00:31:22.509 worst things that people do is say, I'm just 00:31:22.509 --> 00:31:24.730 going to ride this guy out and hopefully I'll 00:31:24.730 --> 00:31:26.369 make it, you know, I'll survive till the next 00:31:26.369 --> 00:31:29.890 one. And this person has these quirks and I'll 00:31:29.890 --> 00:31:33.089 deal with it. But that's just so depressing. 00:31:35.759 --> 00:31:40.259 It's just so far from making a difference. And 00:31:40.259 --> 00:31:43.400 you can't do transformation unless you have that 00:31:43.400 --> 00:31:48.420 kind of recognition that you need to change, 00:31:48.500 --> 00:31:50.460 that you want to change, that you're going to 00:31:50.460 --> 00:31:55.880 try to change. And now your business model has 00:31:55.880 --> 00:31:57.539 to keep evolving or else you're going out of 00:31:57.539 --> 00:32:00.079 business. So it's not, again, it's not aspirational 00:32:00.079 --> 00:32:03.750 anymore. You're not going to be able to compete. 00:32:04.730 --> 00:32:07.430 Yep, exactly. So I got to go back to this thought 00:32:07.430 --> 00:32:10.910 you placed because now it really struck me and 00:32:10.910 --> 00:32:13.930 I'm like, cool, I can't wait for how I can apply 00:32:13.930 --> 00:32:17.509 this. You said curiosity is the number one trait 00:32:17.509 --> 00:32:21.289 that you look for when interviewing. How do you 00:32:21.289 --> 00:32:23.230 look for it? What are the secrets? Is there certain 00:32:23.230 --> 00:32:26.150 questions that you ask or certain pieces that 00:32:26.150 --> 00:32:29.309 you pick up on curiosity? I'm super intrigued. 00:32:30.670 --> 00:32:33.730 Well, sometimes, you know, when you ask the angel 00:32:33.730 --> 00:32:36.869 question, tell me about yourself, right? What 00:32:36.869 --> 00:32:43.730 do they focus on? Why are you in the work that 00:32:43.730 --> 00:32:45.589 you do? Do you like that? Or, you know, what 00:32:45.589 --> 00:32:50.349 makes you tick kind of thing? Why are you interested 00:32:50.349 --> 00:32:54.509 in working at this company, XYZ? And what about 00:32:54.509 --> 00:32:57.529 this position attracts you? How do you make decisions 00:32:57.529 --> 00:33:02.349 is a big one. You know, really the heartbeat 00:33:02.349 --> 00:33:05.390 of any sort of organization is decision -making, 00:33:05.490 --> 00:33:11.589 right? And so how do you go about making progress 00:33:11.589 --> 00:33:13.950 and making decisions and working through problems 00:33:13.950 --> 00:33:18.630 and how do you solve problems? Nice. Those are 00:33:18.630 --> 00:33:20.630 really good questions. Okay. Those two especially 00:33:20.630 --> 00:33:23.009 really open it up for me. I can see you'll tell 00:33:23.009 --> 00:33:25.630 me about yourself. um you know can also allude 00:33:25.630 --> 00:33:28.529 to it but i i would have to look at chat gbt 00:33:28.529 --> 00:33:31.309 and be like hey how do i find how do i see signs 00:33:31.309 --> 00:33:34.990 of curiosity um through the question uh through 00:33:34.990 --> 00:33:36.490 an interview when i ask somebody to tell me about 00:33:36.490 --> 00:33:38.730 themselves but i can also see how how do you 00:33:38.730 --> 00:33:40.630 make decisions and how do you solve problems 00:33:40.630 --> 00:33:45.529 are direct correlations um i i'll i'll venture 00:33:45.529 --> 00:33:47.650 to guess and you correct me if i'm wrong please 00:33:47.650 --> 00:33:50.309 um because these secrets are super valuable um 00:33:50.309 --> 00:33:55.230 that if the interviewee is asking a lot of good 00:33:55.230 --> 00:33:58.410 questions. That's also a really good sign that 00:33:58.410 --> 00:34:02.589 they have a curious personality. So, you know, 00:34:02.589 --> 00:34:03.910 I don't think there's a right or wrong on this 00:34:03.910 --> 00:34:06.710 visionaries, but I am curious about your perspective, 00:34:06.890 --> 00:34:11.349 Marianne. How many questions that they have are 00:34:11.349 --> 00:34:14.250 too much, you know, or like, is it okay that 00:34:14.250 --> 00:34:17.489 they open up and ask a lot of questions in your 00:34:17.489 --> 00:34:21.210 experience and your cultures? Has that been something 00:34:21.210 --> 00:34:23.559 that. Y 'all are really grateful for when they 00:34:23.559 --> 00:34:26.039 come in with like a hundred questions or is there 00:34:26.039 --> 00:34:28.500 like, what's the etiquette on asking questions 00:34:28.500 --> 00:34:32.159 as an interviewee? I think people have gotten 00:34:32.159 --> 00:34:34.079 better at asking questions. I think historically 00:34:34.079 --> 00:34:36.519 they didn't ask enough questions because it was, 00:34:36.539 --> 00:34:39.260 you know, you're, you're going to be asked the 00:34:39.260 --> 00:34:42.239 questions. You knew the interviewee, not the 00:34:42.239 --> 00:34:47.119 interviewer. So, you know, I think, I think now 00:34:47.119 --> 00:34:51.889 there's a lot more. focused on behavioral and 00:34:51.889 --> 00:34:54.489 not just your skill set of whatever the job is 00:34:54.489 --> 00:34:57.610 so you know there is there does tend to be uh 00:34:57.610 --> 00:35:00.550 more back and forth and again have they looked 00:35:00.550 --> 00:35:03.110 into what the company does have they you know 00:35:03.110 --> 00:35:06.929 do they ask you questions like what is the culture 00:35:06.929 --> 00:35:09.070 of this company how do you to me the one of the 00:35:09.070 --> 00:35:12.030 best questions to ask is how do you like working 00:35:12.030 --> 00:35:14.769 here you know i always ask that question because 00:35:14.769 --> 00:35:19.050 i'd like and i'm you know when i'm When I'm interviewing 00:35:19.050 --> 00:35:23.550 for a role, I want to know what the place is 00:35:23.550 --> 00:35:27.650 like, not just what they do. So you're saying 00:35:27.650 --> 00:35:30.630 the interviewee asking you as the interviewer, 00:35:30.670 --> 00:35:34.230 how do you like working here? What do you like 00:35:34.230 --> 00:35:36.550 about working here as well would be a similar 00:35:36.550 --> 00:35:42.170 question. Because that says to me that culture 00:35:42.170 --> 00:35:46.440 matters to them. Absolutely. And by the way, 00:35:46.440 --> 00:35:48.340 if you guys are testing this for the first time 00:35:48.340 --> 00:35:50.980 and you go into a place and the person you ask 00:35:50.980 --> 00:35:54.539 that to is in shock or makes you feel bad for 00:35:54.539 --> 00:35:56.539 asking it, don't feel bad. It's because their 00:35:56.539 --> 00:36:00.500 culture sucks. I can almost guarantee that. I 00:36:00.500 --> 00:36:03.059 don't really want to tell you that in the interview 00:36:03.059 --> 00:36:04.340 because they need you to come in and do this 00:36:04.340 --> 00:36:08.760 work. That's cool. When did you, if you can pinpoint 00:36:08.760 --> 00:36:13.690 it somewhat, what era? Did you start to notice 00:36:13.690 --> 00:36:16.349 the transition to where interviewees started 00:36:16.349 --> 00:36:17.869 to gain confidence? Because I remember being 00:36:17.869 --> 00:36:22.010 trained on this in 2000, would have been like 00:36:22.010 --> 00:36:26.030 2009 or 10, probably. I was looking for jobs 00:36:26.030 --> 00:36:29.409 back then. And I went through a training. By 00:36:29.409 --> 00:36:31.110 the way, those of you listening, Church of Jesus 00:36:31.110 --> 00:36:33.210 Christ of Latter -day Saints has a phenomenal 00:36:33.210 --> 00:36:37.110 free job. training and job like coaching program 00:36:37.110 --> 00:36:39.929 um and so i highly recommend it they taught me 00:36:39.929 --> 00:36:42.349 how to negotiate salaries um they taught me how 00:36:42.349 --> 00:36:44.030 to ask questions they taught me the etiquette 00:36:44.030 --> 00:36:45.989 of going through the experience which was extremely 00:36:45.989 --> 00:36:49.650 enlightening and and very much helped me feel 00:36:49.650 --> 00:36:51.750 safer in kind of the uncertain environment like 00:36:51.750 --> 00:36:54.690 what the heck do you do in an interview um and 00:36:54.690 --> 00:36:58.070 so i i got i got blessed with learning about 00:36:58.070 --> 00:37:01.139 that right from the get -go um Where did you 00:37:01.139 --> 00:37:04.000 see the change take place? Well, I think it's 00:37:04.000 --> 00:37:06.980 generational. I think when, with the Facebooks 00:37:06.980 --> 00:37:09.239 and the big tech companies coming in and they, 00:37:09.440 --> 00:37:12.300 you know, they focus, they do have this constant 00:37:12.300 --> 00:37:14.800 two different kinds of interviews, a tech one 00:37:14.800 --> 00:37:16.300 where you're programming, whatever you're doing, 00:37:16.320 --> 00:37:19.400 and then a behavioral one. And that, and I think 00:37:19.400 --> 00:37:22.000 when the whole discussion about wellbeing and 00:37:22.000 --> 00:37:24.420 that those generations have demanded that, right? 00:37:24.519 --> 00:37:28.130 Yes, we have. yeah i mean i'm too i'm like we 00:37:28.130 --> 00:37:30.869 never had well -being and that was just you know 00:37:30.869 --> 00:37:35.519 give me a break right Tough enough. Yeah, exactly. 00:37:35.880 --> 00:37:37.619 Blue collar. You know, I worked in the oil field 00:37:37.619 --> 00:37:39.440 too with my dad before that. And that's what 00:37:39.440 --> 00:37:41.320 really helped me. So like, uh -uh, no, no, no, 00:37:41.340 --> 00:37:43.239 we're leading the cause. Um, you know, this, 00:37:43.380 --> 00:37:46.400 this sucks. Um, and so, yeah, we, we, I definitely, 00:37:46.519 --> 00:37:49.079 and we had options, you know, we had cars, we 00:37:49.079 --> 00:37:51.880 had the internet. Um, my brother wanted to work 00:37:51.880 --> 00:37:54.420 at Google, my, my stepbrother. And, you know, 00:37:54.420 --> 00:37:56.440 and, and he knew he wanted to work with us. He's 00:37:56.440 --> 00:37:58.920 like, we get, you get free lunch. They have a 00:37:58.920 --> 00:38:03.400 slide. They do your laundry. They have restaurants 00:38:03.400 --> 00:38:06.940 on campus that you can eat at. 20 % off time 00:38:06.940 --> 00:38:09.159 to do what you want. You're right. Those made 00:38:09.159 --> 00:38:13.559 some massive, massive transitions. If you haven't 00:38:13.559 --> 00:38:15.559 paid attention to the transitions, get with the 00:38:15.559 --> 00:38:17.360 program. Come and join us. It's way more fun 00:38:17.360 --> 00:38:20.019 this way. These companies have become some of 00:38:20.019 --> 00:38:23.139 the biggest, most successful companies in the 00:38:23.139 --> 00:38:26.360 entire world. It's not an accident. you know, 00:38:26.380 --> 00:38:28.519 that, that, that took place and that those, those 00:38:28.519 --> 00:38:31.280 realities existed. So Marianne, as we get ready 00:38:31.280 --> 00:38:33.940 to wrap up, we, what, you know, let's, let's 00:38:33.940 --> 00:38:38.980 use a couple more minutes on more more practical 00:38:38.980 --> 00:38:43.420 insights for leaders who want to step with, again, 00:38:43.500 --> 00:38:46.019 not, not blind faith wise, but like more practically 00:38:46.019 --> 00:38:49.130 into. How do we how do we lead during uncertainty, 00:38:49.349 --> 00:38:51.849 ambiguity? We didn't really talk about that in 00:38:51.849 --> 00:38:54.530 transition. So maybe we focus on those two angles. 00:38:54.610 --> 00:38:56.250 But if something else hits you as inspiration 00:38:56.250 --> 00:39:00.670 wise, like feel free to reveal. Well, I again, 00:39:00.769 --> 00:39:05.570 I think I focus as much on what could go wrong 00:39:05.570 --> 00:39:10.150 than what can go right. Right. If not more. And 00:39:10.150 --> 00:39:12.309 again, I think it's again, it's staying ahead 00:39:12.309 --> 00:39:15.210 of it and always thinking. what do we need to 00:39:15.210 --> 00:39:17.349 be doing differently? Or what do we need to change? 00:39:17.530 --> 00:39:21.469 Or, you know, or even sort of the classic situation 00:39:21.469 --> 00:39:24.210 where people feel that they're being asked to 00:39:24.210 --> 00:39:26.590 do something that's just not achievable. And, 00:39:26.590 --> 00:39:29.690 you know, if you can then say, hey, look, we're 00:39:29.690 --> 00:39:31.289 not going to be able to do this for you. But 00:39:31.289 --> 00:39:33.710 we could do, you know, we can't do one through 00:39:33.710 --> 00:39:37.789 five. But help us figure out and tell us your 00:39:37.789 --> 00:39:40.289 priorities because we could do one, two, and 00:39:40.289 --> 00:39:44.199 three. Or three of the five, right? And so if, 00:39:44.199 --> 00:39:46.579 you know, those kinds of things where you can 00:39:46.579 --> 00:39:49.320 actually walk it back and figure out, okay, then 00:39:49.320 --> 00:39:53.139 what, you know, what's the minimal viable outcome 00:39:53.139 --> 00:39:56.280 that we can, that will really still serve the 00:39:56.280 --> 00:39:58.800 business and not, you know, that where in my 00:39:58.800 --> 00:40:01.400 case, where tech is an obstacle to growth. We 00:40:01.400 --> 00:40:04.179 don't want to be that, right? But to just sort 00:40:04.179 --> 00:40:06.420 of blindly march ahead when you know that you're 00:40:06.420 --> 00:40:13.250 sinking. And again, you know, that's where the 00:40:13.250 --> 00:40:14.769 culture is so important. That's where communication 00:40:14.769 --> 00:40:18.010 is so important. And really knowing what's going 00:40:18.010 --> 00:40:22.550 on and figuring out, okay, how can we get the 00:40:22.550 --> 00:40:24.429 best result? If we can't necessarily get the 00:40:24.429 --> 00:40:28.090 result that we had started out to do, how can 00:40:28.090 --> 00:40:30.889 we get the best? And what is the most, I think 00:40:30.889 --> 00:40:32.989 the other thing too that happens is people drift, 00:40:33.190 --> 00:40:37.769 right? They start doing, prioritization is key. 00:40:38.980 --> 00:40:41.179 constantly prioritize and reprioritize, making 00:40:41.179 --> 00:40:43.739 sure that every single person is working on the 00:40:43.739 --> 00:40:46.400 top three, four priorities, right? That's it. 00:40:46.500 --> 00:40:48.420 Don't be doing this little shit all over the 00:40:48.420 --> 00:40:53.260 place. Yes. You know, people kind of drift away 00:40:53.260 --> 00:40:55.179 and whatever. And if they don't have a clear 00:40:55.179 --> 00:40:56.880 understanding of the mission and where we're 00:40:56.880 --> 00:40:59.420 going and they don't understand that, you know, 00:40:59.420 --> 00:41:02.360 like I go back to the whole COVID example, every 00:41:02.360 --> 00:41:05.099 single person was up, was working on getting 00:41:05.099 --> 00:41:08.889 people able to work remotely. And it happened 00:41:08.889 --> 00:41:12.170 in two weeks around the whole entire world. Unbelievable. 00:41:12.469 --> 00:41:16.150 Right. There was no. It was huge. I was so happy. 00:41:16.429 --> 00:41:20.190 I had worked from home since 2010. And so when 00:41:20.190 --> 00:41:22.650 that happened, you know, don't get me wrong. 00:41:22.710 --> 00:41:24.969 I understand the suffering that people went through 00:41:24.969 --> 00:41:27.090 and all that. But on the silver lining of it, 00:41:27.130 --> 00:41:29.429 I was like, oh, my gosh, people will finally 00:41:29.429 --> 00:41:32.309 understand me. They can understand my lifestyle 00:41:32.309 --> 00:41:35.860 and what it is. And so, yeah, I was a huge. It 00:41:35.860 --> 00:41:38.699 really woke the world up and changed, transformed 00:41:38.699 --> 00:41:42.519 cultures. But it was it created innovation because 00:41:42.519 --> 00:41:45.539 there was total clarity. Everybody had one priority. 00:41:45.659 --> 00:41:49.139 That was the only priority, you know, and flattened 00:41:49.139 --> 00:41:51.239 the table, do everything we can to make this 00:41:51.239 --> 00:41:53.820 work. We don't have a we don't have a plan B. 00:41:54.639 --> 00:41:57.159 I will say that we are still suffering the consequences 00:41:57.159 --> 00:41:58.719 from this. And I love what you talked about. 00:41:59.039 --> 00:42:03.900 You talked about the worst case scenarios, ultimately. 00:42:04.280 --> 00:42:05.539 That's kind of what I caught out of what you 00:42:05.539 --> 00:42:08.599 said is be prepared for the difficulties. And 00:42:08.599 --> 00:42:11.679 I have found that in my life, that's also one 00:42:11.679 --> 00:42:13.940 thing that separates great leaders from people 00:42:13.940 --> 00:42:16.659 who don't lead. And when I talk to people who 00:42:16.659 --> 00:42:19.719 are not leaders about worst case scenarios, there's 00:42:19.719 --> 00:42:22.239 like a fear and like, what are you doing? Why 00:42:22.239 --> 00:42:26.360 are you so negative? And I'm an optimistic realist. 00:42:26.420 --> 00:42:29.659 So it's not about being gloom and doom. It's 00:42:29.659 --> 00:42:33.000 about being a realist. That's right. practical. 00:42:33.000 --> 00:42:35.539 And so leaders mapping out what the worst case 00:42:35.539 --> 00:42:37.780 scenario looks like, it prepares you for when 00:42:37.780 --> 00:42:40.500 it happens. You are that certain voice. You are 00:42:40.500 --> 00:42:42.519 the one who's like, it's okay. I know. And like 00:42:42.519 --> 00:42:44.900 Marianne said, learning, I love that. Learning 00:42:44.900 --> 00:42:48.010 how to lean into, okay. We couldn't get exactly 00:42:48.010 --> 00:42:49.690 what we wanted out of this, but what's the best 00:42:49.690 --> 00:42:51.750 thing we can get? That separates you from the 00:42:51.750 --> 00:42:53.170 majority of people in the world that I see like, 00:42:53.250 --> 00:42:55.110 oh, no, everything's wrong. Now I have to just 00:42:55.110 --> 00:42:57.869 crush life altogether, you know, rather than, 00:42:57.889 --> 00:43:00.309 again, enjoying what's what's possibly grateful. 00:43:00.469 --> 00:43:02.769 And so I'll go back to Fletcher, who's also taught 00:43:02.769 --> 00:43:05.690 me a lot about workability. And that's what I 00:43:05.690 --> 00:43:07.210 heard you talk about, too, Marianne. It's like 00:43:07.210 --> 00:43:09.650 if you got I love that scenario five, because 00:43:09.650 --> 00:43:11.210 that's one of those exact scenarios. It's like 00:43:11.210 --> 00:43:15.110 negotiation is all about trying to find what's 00:43:15.110 --> 00:43:17.590 workable. for both parties. Um, you know, if 00:43:17.590 --> 00:43:19.969 you can, if you can keep your cool and lead with 00:43:19.969 --> 00:43:22.710 that mindset, then oftentimes the compromise 00:43:22.710 --> 00:43:25.530 turns into what's necessary to produce the best 00:43:25.530 --> 00:43:28.489 possible results. And we don't have to frown 00:43:28.489 --> 00:43:30.889 and cry and hate life just because we didn't 00:43:30.889 --> 00:43:33.090 get everything we wanted out of it. I think that's 00:43:33.090 --> 00:43:34.050 something we're supposed to learn. We're like 00:43:34.050 --> 00:43:36.389 two or three. Um, and so it's, it's good that 00:43:36.389 --> 00:43:38.909 we're revisiting this, um, in decades, two, three, 00:43:38.929 --> 00:43:41.309 four, five, and six, let's continue to lean into 00:43:41.309 --> 00:43:45.480 it. So, um, the. There was one other big thing 00:43:45.480 --> 00:43:48.039 that you hit that I wanted to circle back to. 00:43:49.440 --> 00:43:51.500 If you have a pressing thought, Marianne, this 00:43:51.500 --> 00:43:57.000 is the time. Run with it. No, again, I guess 00:43:57.000 --> 00:44:00.920 I just would repeat that every day, exercise 00:44:00.920 --> 00:44:04.699 spiritually, mentally, and physically, and you 00:44:04.699 --> 00:44:08.400 can't go wrong. It really provides incredible 00:44:08.400 --> 00:44:17.460 clarity. and calmness and gratitude. Thank you. 00:44:17.480 --> 00:44:20.000 You inspired me. Marianne, this is for you, for 00:44:20.000 --> 00:44:22.119 your audience, for my audience, for all of us. 00:44:22.820 --> 00:44:25.280 I'm so glad you talked about the reality of COVID. 00:44:25.460 --> 00:44:28.480 And I've worked virtually since 2010, as I mentioned. 00:44:29.380 --> 00:44:32.440 Scarier times are ahead for most of most corporations 00:44:32.440 --> 00:44:36.570 that are still practicing. You guys are screwed. 00:44:36.730 --> 00:44:38.570 The ones who are closing down work from home, 00:44:38.670 --> 00:44:41.429 you guys are freaking screwed. It is not a good 00:44:41.429 --> 00:44:44.590 idea. That is going to limit your growth. Rather 00:44:44.590 --> 00:44:47.510 than figuring out how do we empower people to 00:44:47.510 --> 00:44:50.010 have a better work -life balance while still 00:44:50.010 --> 00:44:52.369 getting results. You can do it, Elon Musk. Don't 00:44:52.369 --> 00:44:54.309 give up, dude. I know you're the one that's pushing 00:44:54.309 --> 00:44:56.449 everybody to get back into the office, but you 00:44:56.449 --> 00:44:58.090 don't have to get people back in the office. 00:44:58.150 --> 00:45:01.090 There are solutions, but you have to consult 00:45:01.090 --> 00:45:03.449 with people who know what it's like to go past. 00:45:04.110 --> 00:45:06.570 the fourth and the fifth year challenges that 00:45:06.570 --> 00:45:10.489 will come up. And so we experienced it at Restaurant 00:45:10.489 --> 00:45:12.389 Connect. We experienced it at Video Power Marketing. 00:45:12.550 --> 00:45:14.650 But Video Power Marketing was a place where we 00:45:14.650 --> 00:45:17.190 conquered it. We solved the challenges. There 00:45:17.190 --> 00:45:19.869 are things that corporations can do to make sure 00:45:19.869 --> 00:45:23.170 that results are just as phenomenal, if not better, 00:45:23.269 --> 00:45:25.530 than what you had when people were actually working 00:45:25.530 --> 00:45:28.050 in the office. But one of the big keys and clues 00:45:28.050 --> 00:45:32.570 is how do you build a true virtual culture? That 00:45:32.570 --> 00:45:34.510 is something that I do not hear talked about. 00:45:34.670 --> 00:45:36.789 Why? Most people don't know how to do it. They've 00:45:36.789 --> 00:45:39.050 never done it before. It sucks to figure out. 00:45:39.110 --> 00:45:41.670 But once you've figured it out, oh my gosh, you 00:45:41.670 --> 00:45:43.070 can change everything. So I'll plant the seed 00:45:43.070 --> 00:45:44.929 on that. Marianne, I know you got a lot of people 00:45:44.929 --> 00:45:47.210 out there who could benefit from it. I saw a 00:45:47.210 --> 00:45:50.230 couple of a big restaurant chain shut down recently. 00:45:50.670 --> 00:45:53.269 um over the other day was bahama breeze um they 00:45:53.269 --> 00:45:56.289 got a shot all locations and now they got um 00:45:56.289 --> 00:45:58.670 darden's gonna be replacing those locations with 00:45:58.670 --> 00:46:01.570 other restaurants um but i if you lose if you 00:46:01.570 --> 00:46:03.769 look at the news and you look and see every single 00:46:03.769 --> 00:46:06.769 month who what what layoffs are occurring what 00:46:06.769 --> 00:46:10.010 companies um you know are shrinking amazon where 00:46:10.010 --> 00:46:12.429 there are thousand layoffs um and beyond like 00:46:12.429 --> 00:46:15.349 it it doesn't have to be that way we can still 00:46:15.349 --> 00:46:17.969 thrive but we have to lean into figuring out 00:46:18.380 --> 00:46:22.019 the uncertainty associated with the work from 00:46:22.019 --> 00:46:24.000 home or the work back in the office and how to 00:46:24.000 --> 00:46:26.300 deal with it. So you got Marianne Bashinsky, 00:46:26.460 --> 00:46:28.519 who's leading the way. She's got the book Fit 00:46:28.519 --> 00:46:30.679 for Uncertainty. Go check that out on Amazon. 00:46:30.820 --> 00:46:32.820 I highly recommend looking into it. More importantly, 00:46:32.980 --> 00:46:35.300 I recommend connecting with this beautiful, amazing 00:46:35.300 --> 00:46:38.239 author. She's got so much insight and decades 00:46:38.239 --> 00:46:41.179 of wisdom. I'll be doing the same as long as 00:46:41.179 --> 00:46:43.159 Marianne, you let me in your life. I'll be bothering 00:46:43.159 --> 00:46:45.119 you about these opportunities and figuring it 00:46:45.119 --> 00:46:48.219 out. If this was your last chance to talk to 00:46:48.219 --> 00:46:50.940 an audience. of visionaries, people who are looking 00:46:50.940 --> 00:46:53.159 to build. This was it. What would your message 00:46:53.159 --> 00:46:57.780 be to them? I think always to remember we're 00:46:57.780 --> 00:47:02.460 much better together than alone and everybody's 00:47:02.460 --> 00:47:06.960 doing the best they can. i love that visionaries 00:47:06.960 --> 00:47:09.159 thank you for doing the best that you can thanks 00:47:09.159 --> 00:47:11.599 for joining us today uh together is better so 00:47:11.599 --> 00:47:13.079 feel free to connect with us and if you've got 00:47:13.079 --> 00:47:14.559 a vision that you'd like to share on the show 00:47:14.559 --> 00:47:16.719 click in the top right corner at visionproslive 00:47:16.719 --> 00:47:19.320 .com top right corner says be our guest click 00:47:19.320 --> 00:47:21.960 the button it's not mysterious click to book 00:47:21.960 --> 00:47:23.840 come and share something that's going to bless 00:47:23.840 --> 00:47:25.320 the world we'll be happy to have you on the show 00:47:25.320 --> 00:47:27.440 and we'll see everybody in the next episode take 00:47:27.440 --> 00:47:29.139 care everybody marianne thank you i'll see you 00:47:29.139 --> 00:47:31.420 behind you in just a minute bye Thank you for 00:47:31.420 --> 00:47:33.440 being here today. I'm really happy that you tuned 00:47:33.440 --> 00:47:35.719 in to Vision Pros Live. I'm looking forward to 00:47:35.719 --> 00:47:39.000 seeing your reactions as these episodes continue 00:47:39.000 --> 00:47:40.780 to move forward. This is going to get more and 00:47:40.780 --> 00:47:42.840 more fun. We'll have more and more engagement 00:47:42.840 --> 00:47:44.900 as well. We'll invite people to participate in 00:47:44.900 --> 00:47:47.079 the show. And thank you for giving us your time 00:47:47.079 --> 00:47:49.360 and attention. Have an excellent time building 00:47:49.360 --> 00:47:51.699 out your vision and becoming a vision pro yourself.