All right. Welcome in to Vision Pros Live with
Jackson Callum. I'm your show host. We'll be
doing interviews for visionary entrepreneurs
and guest leaders who are building fantastic
visions out there. Hey, what's up, everybody?
Welcome in to another episode of Vision Pros
Live. I'm excited to be your host, Jackson Callum,
founder and CEO of First Class Business. I've
got Jacqueline Wagner, the founder of Wagner
HR with me today. We're talking about emotional
intelligence, Daniel's book, and Daniel Goldman's
book, and the five different levels of ultimately
becoming, exploring, and continuing to discover
and develop our emotional intelligence. This
is one of those subjects that to me is just such
a root key for when you're creating a vision
or when you're building a vision, because at
the end of the day, if our vision isn't ultra
clear for others, then they're going to have
a really hard time believing us, trusting us,
and wanting to follow it. And if the vision lacks
the fundamental elements of our step two for
that process is culture, if we don't have a culture
where people really want and feel inclined and
inspired to belong, then you're going to have
a really hard time building out. So we're going
to dive right into that. I want to read real
quick what Jacqueline wrote when she submitted
her form about what her vision was. She said,
I envision workplaces full of emotionally intelligent
supervisors and coworkers. who support each other
and the work. I strive to teach employees how
to cultivate their emotional intelligence so
the workplace is harmonious and fruitful. And
she said, I've had many bad bosses who weren't
emotionally intelligent and it made the work
a lot harder than it needed to be. And that is
true. And I face this too with my team still.
There are lots of opportunities for me to eat
humble pie or to eat crow and to realize that
I really missed the mark on this occasion. One
of the things Jacqueline also just talked about
while we were on was the difference between sympathy
and empathy. And that sign that you're headed
in the right direction, which I think is so important
for us to recognize, because all of us fail.
All of us have struggles in this department and
others. But to remember that we have the ability
to step into the shoes of the other person. And
we can make that choice. And we can look at it
and say, you know what? What could I have done
better to support them in this situation? Or
what could I have done more? in order to help
these individuals. So I want to just thank Jacqueline
for bringing that up. Before I bring her back
on stage, we've got up here. We're going to go
quick today. Home Studio Mastery with Junaid
Ahmed. He helps people with podcast studio setups.
Their audio is virtually, and he builds $50 ,000
podcast studios as well. He's state -of -the
-art. He's awesome. He's got a top 2 % show globally
as well in hacks and hobbies. So I recommend
checking out what he's up to. If you're looking
to get into podcasting, you can't go wrong by
talking to him. And of course, you can reach
out to us for help to anybody else in this industry.
The industry tends to be one of the more favorable
industries. There's not a lot of dog eat dog
here. That's one of my favorite things about
podcasts. Then there's Danny Brassell. Dr. Danny
Brassell is one of the world's best educators,
and he's got a program called The Reading Habit.
He teaches parents how to inspire their children
to love to read, especially those who are struggling
with reading. And there is no shame in getting
help. In fact, I'd say the opposite. If we as
parents or we as educators or leaders are not
seeking help and are not getting help for others,
We are creating challenges for our life. We are
not removing obstacles. It takes a tribe to raise
a child. In this case, I highly recommend you
add Daniel to your tribe and check out what he's
up to. And last and of course not least, the
water project. I personally have never been thirsty
in my life, which is why when I saw the water
project and I let it really hit me, I was like,
dang, there are millions of people without clean
water. We can do at least something for this.
So we do give to it each month. My hope is that
you, you know, even if you don't have the financial
capacity to give. You can share it with a friend,
talk to somebody about it over lunch or over
dinner, tell them about it, show them what the
projects look like and see what type of impact
we can make worldwide. Because my friends, we've
got 8 billion people to help in this world. And
my hope is that you will also join us in that
cause. So let's get back to helping you right
now on your vision development. Jacqueline Wagner,
welcome to Vision Pros Live. Thank you. Oh, I'm
sorry. We got a lag, guys. And now it sounds
like I'm interrupting Jacqueline. But no, I'm
grateful you're here, too. And I'd love to lead
right into the next question. So where did your
vision come from, Jacqueline? My vision came
from 26 years of employment litigation. I'm a
I'm a employment attorney and I have been litigating
hundreds and hundreds of cases in my career.
And I noticed a trend that. When there was a
leader with poor communication skills, who is
poor at managing conflict, lacked motivation,
lacked empathy, couldn't regulate their own emotions.
That was when employees were more likely to sue
because they were miserable at work. And if something
happened to them that was inexplicable. they
blamed it on, well, it must be because of discrimination,
harassment or retaliation. And really many times
it isn't because of that. It's because this person
is just a really toxic presence. And so when
people are miserable, they are more likely to
sue, even when there isn't really discrimination,
harassment or retaliation happening in the workplace.
And I just thought, gosh, if you could just tweak
this one thing and train your leadership like
my team can help do, if you could just train
your leadership to act. with emotional intelligence,
you can prevent most of your lawsuits from happening
in the first place. Oh, you're muted. Thank you.
Let's talk about that. So what are some of the
beginning training processes that a team needs
to go through or the leader needs to go through
in order to move from the at -risk to, you know,
I guess a functional team, as Patrick Lincione
would say? So the first thing that folks would
need to do is take an assessment and your listeners
can take an assessment without even our team
coming in is go online, pull an assessment for
emotional intelligence offline. It doesn't really
matter which one. There are some great ones out
there and take this kind of a test. And it's,
you know, it takes 10 minutes of your life and
see where you fall and what areas you need to
work on. and then start working on those areas.
You can go on YouTube and find videos about how
to foster particular aspects of emotional intelligence.
And then on the leadership side, things that
a corporation or employer can do is Make sure
that emotional intelligence is woven into every
aspect of. the career cycle of your employees,
making sure that it's in the employee handbook,
that that's an expectation and that it will be
measured in a metric in the performance evaluation,
making sure that you have ongoing training for
employees, not just when something goes awry,
but ongoing and consistent training to ensure
that It's communicated to your workforce that
this is an expectation. Conducting investigations
when something does go awry and not just sweeping
it under the table. And having conflict resolution
measures in place so that emotions can be navigated
in a healthy way. Those are amazing, amazing
insights. And one of the things, you just said
something that's probably one of my favorite
things I've heard on the show ever. And you said
that it doesn't really matter which assessment
we take. You know, and I know that you're not
taking away from all the assessments that are
out there as much as just helping people take
a sort of action. And so, you know, DISC, Myers
-Briggs, you know, Colby, et cetera, StrengthsFinder.
These are all assessments that have been very
impactful on my life. And I don't necessarily
prefer one over the other. And I know I didn't
steer towards emotional intelligence. But my
point with that is. The neat thing is you can
now use AI. I specifically use ChatGPT. And I
did this a few months ago. I asked AI to put
together an assessment for me based on what it
knows about me in order to help me to understand
masculine and feminine behaviors better and see
where I was at and what I understand about that.
So this is kind of like a genre of emotional
intelligence, if you will. And it was really
neat to see how well the questions it came up
with were so powerful. that during the second
section, I literally started crying my eyes out
as I was facing this test. And I was like, oh
my gosh, like, how do I not know this? And then
it was able to provide me with a whole outline
of things that I can do to improve. And I took
that to my coach, Coach Fletcher Ellingson. And
I talked to him about it. And I talked to some
other leaders on my team about it. And again,
all of us have the same opportunity to do this
with emotional intelligence. And I'm going to
tie that back to Jacqueline Wagner. Because she's
now a resource that any of us can also turn to.
And I think it's so important, my friends, that
if we're going to lead nations or we're going
to lead thousands of people or hundreds of people,
it's so important not just to try to do it alone,
not try to be our own doctor, but to use these
assessments and these tools to help us gain more
awareness, more perspective on what can be tried.
But don't risk your vision. Don't risk the safety
and goodness of your heart and your team members
by trying to do it alone. go find the experts
who you feel drawn to and say, you know what,
I'm going to seek help and I'm going to get it
from those who are able to do so. So we're about
to wrap up. I will invite all of you that are
listening. If you have a vision that you want
to share, click the button that says be our guests,
come and be on the show. And we'll wrap up by
giving Jacqueline the last word. So Jacqueline,
any other tidbits of wisdom that you'd like to
share before we wrap up today? Yes, I can't emphasize
enough to take an assessment. Go online, type
in emotional intelligence assessment. And just
see where you are. And you might be surprised.
And you can start working on it immediately.
I love that. Fast action for all of us. Fast
action to cultivate depth. Not talking get rich
quick. We're not talking grind. We're not talking
hustle. We're talking about holistic growth.
And we'll see you guys all in the next episode
of Vision Pros Live. Take care, everybody. Thank
you for being here today. I'm really happy that
you tuned in to Vision Pros Live. I'm looking
forward to seeing your reactions as these episodes
continue to move forward. This is going to get
more and more fun. We'll have more and more engagement
as well. We'll invite people to participate in
the show. And thank you for giving us your time
and attention. Have an excellent time building
out your vision and becoming a vision pro yourself.