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Hey everybody, welcome back to another episode

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of Vision Pros Live. I'm your host and coach,

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Fletcher Ellings. And today on the show, we're

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talking with author, speaker, Dr. Cynthia Benson

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Mercer. And she also has the title of a human

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capital strategist, which is new to me, might

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be new to you. So Dr. Cynthia, welcome to the

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show. It's so good to be here, Fletcher. Thank

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you for having me. Yeah. So let's dive right

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into it. Well, actually, before we dive right

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into it, start us off with a win. We, you know,

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there's a lot of upset and suffering in the world.

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It's easy to focus on what's not going well.

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And sometimes we forget that things are going

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well. So give us something that feels good, either

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professionally or personally. Thinking about

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that this morning, one of the things that I've

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been working really hard on and the person listening

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that is the entrepreneur, the solopreneur will

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appreciate this is really getting my branding

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and my messaging down to simplify. So often you

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can do so many things. And so it's like, but

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what's the thing? What's the one thing you're

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doing? And I feel like I'm finally making some

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traction is that people are starting to understand

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who I am, what I do, what I can offer. And then

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I feel like I'm adding more value. Right. Because

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because there's I felt a little bit. living in

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two worlds for a while. So I feel like my branding

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is starting to really make sense. I connected

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with a couple of folks on LinkedIn recently that,

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you know, have 10 times my followership. And

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I feel like that's a sign that, you know, I'm

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building some credibility. So as a solopreneur,

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that feels really good. Right on. So if I was

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to recap what you're saying, you're getting clarity

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on branding and messaging. Is that accurate?

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Absolutely. Yes. And that feels really good,

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doesn't it? It does. It really does. And it takes

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time. I mean. And I don't know how long you've

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been doing this, but I've been in this space

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for a while. And I'm telling you, it takes time

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to hone that through a lot of trial and error.

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Yeah, it does. It does. I've only been in the

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solo space for about two years after a long,

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long time in the corporate world where that was

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done for me. Right. You work for brands. And

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so it's a very different situation when you're

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trying to create your own. So, yeah, take some

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time. And I feel like we're having some wins.

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Yeah, right on. Glad to hear it. So human capital

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strategist, that's, you know, that's, that's

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new to me. So educate me. Okay. Yeah, absolutely.

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You know, it's a big fancy word, right? But at

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the end of the day, I do two things. I help women

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in particular, ambitious professional women overcome.

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career restlessness because a lot of research

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that I've conducted has suggested that women

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reach points of restlessness or stuck or stagnant.

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And I do that through helping them self -actualize

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and remove the barriers to getting ahead and

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aspiring. And the other side of that is I help

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organizations and leaders to avoid the hidden

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risks associated with their people. and their

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people strategy. So for me, it's working both

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sides of the equation and it's all about talent.

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So specifically I work with women and men, but

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a lot of women who are really sort of getting

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in their own way. And then I help the leaders,

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men and women to remove the barriers so that

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they can create a space for talent to flourish

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and their bottom line to see the, see the results.

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Cool. A couple of things you said in there. I

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want to bring a spotlight to, okay? The reason

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I'm doing this is because some of the language

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that we use is ambiguous. And I want people out

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there who might be your ideal client to really

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hear this. So when we talk about restlessness,

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and by the way, let's just say this, it's okay

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to be restless. Yes. Yes. Right? Yeah. Because

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help me understand, like, what might be a positive

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thing that comes out of being restless? Yeah.

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So I think about restlessness as there's a knocking

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at the door. Right. It's a signal that you're

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growing and you're you're ready to do more. I've

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been there. A few times, I would tell you over

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my career, you know, it's that I have more to

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give. I have more talent to offer. I have more

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to bring to the world than what my current circumstance

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allows. And so it's not an indictment of the

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boss, the company, the job, the situation. It's

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more of a reflection of you've graduated. Yes.

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I like that. Thanks for putting it so succinctly

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and and framing it so positively, because when

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somebody feels restless, it could be like, what's

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wrong with me? Right. And it's nothing wrong

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with you. Like it may be signaling you that you're

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ready for the next thing, the next evolution.

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Right. Exactly. So I love that. Then you said

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some a phrase that that many of us use, especially

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people in this industry, like I help people get.

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out of their own way so what i want to invite

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you to to address is what does it look like if

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somebody has this notion of like maybe i'm in

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my own way i'm not sure because how do i know

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like what are some telltale signs of somebody

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getting in their own way right i'll tell you

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it relates back to what we just talked about

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one of the biggest signals is you're stuck and

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you see it as a detriment you're stuck and you

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don't know how to get unstuck right so when i

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don't know how to get unstuck there's more that

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we need to unpack there when i feel restless

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in this calling but i don't know what to do with

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that i was on a coaching call with a with a person

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earlier today and they're so concerned about

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what the alternative could bring negatively well

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what if it's worse What if it's not? What if

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it's volatile? And three months later, I'm let

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go. What if? Right. And and so it's sort of like,

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let's pause for a moment. What if it's amazing?

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What if it's the best thing that ever happened

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to you? What if it opens doors for so much more?

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So some of the times we get in our own way because

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fear and other times. And this this client had

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the same this other reaction as well is. while

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they can on one hand say, I know I'm ready, I've

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done all these things, they then self -doubt

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and they say, well, I mean, I think I'm ready.

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I think I could do that, but I haven't really.

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So there's so much self -doubt. And the first

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thing is, how do we change the narrative and

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create your highlight reel, right? What is your

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highlight reel that everybody else is seeing

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that you're not necessarily owning and showing

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up with? Yeah. Thanks for saying all of that.

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That last piece especially. What if we began

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to focus on the highlight reel? Because when

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we use that phrase, getting in my own way, and

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then you started talking about doubt and fear.

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I love getting curious and I love defining words

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and everything. I want to get curious. What is,

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what's at the core of doubt? What's at the center

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of doubt? What's at the core of that fear? What's,

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what is my concern? And a hundred percent of

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the time, what it always is, is there's a story,

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right? There's a story that's fear -based or

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doubt -based. That story for me, and I'll just

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talk for myself, for me, the story is what's

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always getting in my way, right? And so I love

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what you just said. Hey, let's change the narrative.

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In other words, let's change the story. And you

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specifically said, let's start focusing on the

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highlight reel of what might be possible if we

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took action, right? Right, right. And that automatically

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is whenever I start focusing on the highlight

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reel, man, that changes the chemistry in my body.

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Yeah. It puts me into a place of being ready

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to take new actions. Is that accurate? 1000%.

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And one of the frameworks I... just rolled out

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within the last 90 days is the seven minute pivot

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and the person listening can absolutely adopt

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this today right it basically is seven minutes

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that's all it takes it's not meditation it's

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not um it's not your daily devotional because

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this it can be additive to those things but it's

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put seven minutes on the clock get out a piece

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of paper and a pen what feeling in this moment

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is holding me back from this aspiration right

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but what's what's important about it in the seven

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minutes is oftentimes fletcher to your point

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we start with well i'm afraid and we leave it

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at that yes but the seven minute pivot prompts

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you to say why three times minimum why because

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when we ask ourselves why at least three times

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and we're honest and vulnerable and open right

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We start to get under the thing that's under

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the thing. And then we realize, well, it's that

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time I was rejected. It was when I failed on

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that similar situation. It was, I didn't like

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the way that felt, right? And then the point

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of the seven minute pivot is you choose one small

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thing, small, that you can do today to slightly

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change your course. Just to slightly change your

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course. And to your point, when we do that every

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day, 2 ,555 minutes in a year, imagine the different

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destination that you end up, right? The most

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important thing is you're picking an action that's

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doable, that's actionable, and that you're not

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trying to solve the entire equation in seven

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minutes. Yes. But you can get a long way in seven

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minutes because neurologically, right, we're

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focused, there's clarity. If we don't love sitting

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in that feeling, there's an end in sight. Right.

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There's only it's only seven minutes I have to

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sit there. And if we tend to dwell on things,

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we have seven minutes to sort of get through

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the process and pick a pick an action. Right.

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So it moves us into out of our heads, onto paper

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and then move forward. Yeah. So I signed up for

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your seven minute. uh pivot on your website um

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earlier today so i'm thank you for getting that

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yeah yeah and you gave me the nutshell version

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of it um for those of you listening and or watching

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this go to her website sign up for the seven

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minute pivot because this is such a valuable

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practice it really is i love the um the part

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of it of getting curious about the why and then

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going the next level why and then the next level

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why Oh, that's so beneficial. And it's such a

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great practice. And by the way, it's a practice.

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Yes. It might feel cumbersome at first. It might

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feel awkward. It might even feel really uncomfortable.

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But that's because you're digging, right? That's

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right. You're digging and you're having to look

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at stuff that you don't want to look at. That's

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right. But that's going to get you to the place

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of being able to take that new action. So sign

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up for seven minute pivot. This is it's going

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to provide value. It sounds simple. It is simple.

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And it's going to unload a ton of value for you.

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So thanks for sharing that. So absolutely. This

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show is called Vision Pros. So we're always curious.

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What is your vision? Share it with us, please.

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Yeah, my vision is to create. a place an environment

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where every person is able to unleash and actualize

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their full potential and get paid to do it right

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and get paid to do it um because what an amazing

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what an amazing universe we would live in right

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if everybody really so here's the thing every

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single human being has talent every single human

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being has the question is talent for what and

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so often We chase the shiny object that may not

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be a great fit for us. And like I like to say,

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like a beautiful pair of shoes that lures you

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in. If they don't fit, the blisters and the discomfort

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are real. So for the person listening that says,

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you know, I'm launching this new business and

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it's my passion. Awesome. Like do that. If you're

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moving in a lane that just feels. out of alignment

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that you're having to steer really hard to keep

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things going down the track it's likely that

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it's not coming from a place of your core gifts

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and talents and it's not bringing you that level

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of joy so i i want every person who i interact

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with in the grocery store in the at the gas station

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on the podcast to feel seen feel significant

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and know that they have such tremendous talent

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Go find the thing that allows you to do that.

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Yes. And I like that you just gave a variety

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of occupations because it's not, you know, that

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thing for everybody. It's not going to be the

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same thing. And it's not going to be like I'm

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going to be the rock star. I'm going to be the

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president. I'm going to be the top of that. You

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know, there's a my wife and I watched a movie

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sometime last year ago. I wish I could recall

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the name. It was something like something to

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do with happiness. And it was a Japanese or maybe

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it was Korean movie, but I can't remember which.

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But it was about a gentleman who cleaned toilets.

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Yeah. Public toilets. And I think it was in Japan.

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And this whole movie was about him cleaning these

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toilets. And what was most people think, like,

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what a terrible job. But this guy. It was his

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passion. Like he was the best toilet cleaner

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ever. Yes. He took it so seriously. Exactly.

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Right. And, and it was just such a beautiful

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thing to watch. It was a beautiful artistic movie

00:14:57.740 --> 00:15:01.220
and I highly recommend it. But it, right. We

00:15:01.220 --> 00:15:04.200
don't know what that talent is and we don't know

00:15:04.200 --> 00:15:06.399
what your passion or your draw is. That's right.

00:15:06.559 --> 00:15:10.179
Get curious about it. Right. Get curious. And

00:15:10.179 --> 00:15:12.500
I was going to give you the example that I've

00:15:12.500 --> 00:15:15.820
watched housekeepers when I was in hospitality

00:15:15.820 --> 00:15:18.840
or when I was in health care that will mop themselves

00:15:18.840 --> 00:15:24.799
out of a room and just lit up, right? They know

00:15:24.799 --> 00:15:28.519
that that room is clean, sparkling, disinfected.

00:15:28.519 --> 00:15:31.100
It has their signature on it and it feels so

00:15:31.100 --> 00:15:34.620
good, right? So find the curiosity. I'll give

00:15:34.620 --> 00:15:38.009
you a very quick framework. yeah to get curious

00:15:38.009 --> 00:15:42.070
right so for the person listening i use the aces

00:15:42.070 --> 00:15:45.309
model it it helps me keep track of the four things

00:15:45.309 --> 00:15:50.009
when you're executing in an area of talent your

00:15:50.009 --> 00:15:54.250
natural dna it's affirming so it feels good when

00:15:54.250 --> 00:15:57.149
you're doing it it's not the thing you can do

00:15:57.149 --> 00:15:59.629
it's the thing that when you do it at the end

00:15:59.629 --> 00:16:01.350
of the day you're like that was a really great

00:16:01.350 --> 00:16:04.750
day right i i solved a big problem i got to be

00:16:04.750 --> 00:16:08.679
creative I coach somebody. I landed a big deal.

00:16:08.740 --> 00:16:10.840
Whatever it is, it feels really, really good.

00:16:10.960 --> 00:16:14.159
So it's affirming. The other thing is it's consistent.

00:16:15.000 --> 00:16:18.399
I always do it. It's always affirming and I always

00:16:18.399 --> 00:16:21.039
do it. I can't help myself. It's just how I show

00:16:21.039 --> 00:16:26.340
up. It's spontaneous. So if the person that walks

00:16:26.340 --> 00:16:29.100
into a chaotic room and goes, wow, if they had

00:16:29.100 --> 00:16:31.279
changed the way the stanchions are and added

00:16:31.279 --> 00:16:34.120
one person, this would be so much more organized.

00:16:34.960 --> 00:16:37.000
versus the person that just assumes the chaos,

00:16:37.279 --> 00:16:42.360
right? And you do it with excellence. People

00:16:42.360 --> 00:16:45.779
seek you out for this thing because you're known

00:16:45.779 --> 00:16:48.559
for delivering with excellence. And you deliver

00:16:48.559 --> 00:16:51.340
with excellence all the time. Again, it's all

00:16:51.340 --> 00:16:53.720
four things together. It's always affirming.

00:16:53.740 --> 00:16:55.659
It's always consistent. It's always spontaneous.

00:16:55.899 --> 00:16:58.220
And I always deliver with excellence. That's

00:16:58.220 --> 00:17:00.799
when you know it's a talent. So it's an easy

00:17:00.799 --> 00:17:04.230
little curious self -assessment. So good. Thanks

00:17:04.230 --> 00:17:06.930
for sharing. So I'm just going to repeat this

00:17:06.930 --> 00:17:09.250
because I'm a big believer in repetition. Yeah.

00:17:09.369 --> 00:17:14.630
So it's always affirming. It's what was the second

00:17:14.630 --> 00:17:20.869
one? Consistent. Sorry. Consistent. Always. And

00:17:20.869 --> 00:17:23.390
it can be always spontaneous and always excellent.

00:17:23.969 --> 00:17:26.630
Yes. And I think I spelled aces. I inverted the

00:17:26.630 --> 00:17:28.730
E and the S. So it does spell aces when you put

00:17:28.730 --> 00:17:30.710
the acronym in the right order. Yeah. Yeah. Yeah.

00:17:30.710 --> 00:17:33.789
OK. So, yeah. Aces versus bases. Right. Yes.

00:17:33.890 --> 00:17:38.490
OK. Got it. Yeah. So good. And so, yes, we again

00:17:38.490 --> 00:17:42.009
get curious about what does feel good. What brings

00:17:42.009 --> 00:17:46.769
you that reward of feeling like a pride. Right.

00:17:48.109 --> 00:17:50.450
Again, and it could be it could be anything and

00:17:50.450 --> 00:17:52.589
there's no. One of the biggest misconceptions

00:17:52.589 --> 00:17:56.549
in our country is that we all have to be superstars.

00:17:56.690 --> 00:17:59.329
Right. And there's a lot of ways of living life,

00:17:59.509 --> 00:18:03.410
right? Well, at the end of the day, we just want

00:18:03.410 --> 00:18:06.809
to feel good. Yes, absolutely. And so find that

00:18:06.809 --> 00:18:10.769
thing that feels good to you and then become

00:18:10.769 --> 00:18:13.809
the person that excels at it, right? That's right.

00:18:14.130 --> 00:18:16.960
That's right. You move into the law of attraction

00:18:16.960 --> 00:18:20.380
versus chasing. And I think as an entrepreneur

00:18:20.380 --> 00:18:24.019
now, one of the biggest things I had to learn

00:18:24.019 --> 00:18:26.420
when I moved from a corporate environment into

00:18:26.420 --> 00:18:31.200
running my own business is I was out chasing.

00:18:31.819 --> 00:18:34.319
Chasing, chasing, chasing. And what I what I

00:18:34.319 --> 00:18:36.720
learned in those quiet moments and in my seven

00:18:36.720 --> 00:18:40.039
minute pivot is when I can settle into what am

00:18:40.039 --> 00:18:43.160
I really here to do? What is my true talent,

00:18:43.299 --> 00:18:46.680
my true purpose? Right. Which are aligned. Now,

00:18:46.740 --> 00:18:49.720
all of a sudden, I'm attracting because people

00:18:49.720 --> 00:18:52.940
want to show up for the talent that you have

00:18:52.940 --> 00:18:54.759
to offer and that you can give them. They're

00:18:54.759 --> 00:18:57.240
attracted to that. You don't have to chase it

00:18:57.240 --> 00:19:00.559
if you're living into your natural gifts. And

00:19:00.559 --> 00:19:03.980
so it's it's a win on both sides of that equation.

00:19:04.700 --> 00:19:07.359
Yeah. Yeah. Really, really good. Yeah. Because

00:19:07.359 --> 00:19:09.039
it's easy to get caught up in the chase. Right.

00:19:09.140 --> 00:19:11.259
Sure. Absolutely. Especially when you're new

00:19:11.259 --> 00:19:13.720
and you're like, I need to get some deals so

00:19:13.720 --> 00:19:16.880
that I can pay the bills. And then you get into

00:19:16.880 --> 00:19:19.019
that and then you're accepting anything and everything.

00:19:19.059 --> 00:19:21.180
And suddenly you're like, this doesn't feel as

00:19:21.180 --> 00:19:24.119
this doesn't feel as good as I was hoping it

00:19:24.119 --> 00:19:28.150
would. Doing all of these myriad of things and

00:19:28.150 --> 00:19:31.230
you're not staying in the lane that really allows

00:19:31.230 --> 00:19:36.529
you to excel. Exponential success versus, you

00:19:36.529 --> 00:19:40.569
know, slight adjustments of getting better. Yeah.

00:19:40.690 --> 00:19:43.710
Yeah. Good. Good differentiation there. Last

00:19:43.710 --> 00:19:45.890
question for you, because we're coming up against

00:19:45.890 --> 00:19:49.230
our time here. If there's something you would.

00:19:51.079 --> 00:19:54.819
want our listeners to take away from you, from

00:19:54.819 --> 00:19:57.799
your experience of this transition into kind

00:19:57.799 --> 00:20:00.640
of working for yourself or building your brand?

00:20:01.440 --> 00:20:05.559
What would that be? So I'll offer two things.

00:20:06.740 --> 00:20:10.960
One to the individual and one as a leader or

00:20:10.960 --> 00:20:13.519
entrepreneur, someone who's building a business

00:20:13.519 --> 00:20:17.009
that affects more than just themselves. The first

00:20:17.009 --> 00:20:19.650
thing I would offer to you based on a lot of

00:20:19.650 --> 00:20:22.809
research is start working on your future today.

00:20:23.289 --> 00:20:26.990
And what I mean by that is even if you are sitting

00:20:26.990 --> 00:20:30.650
in the perfect time of your life, the business

00:20:30.650 --> 00:20:33.349
is going well. You love what you're doing. Things

00:20:33.349 --> 00:20:39.200
are awesome. What is your next? And how are you

00:20:39.200 --> 00:20:42.259
still always working toward your future today?

00:20:42.319 --> 00:20:44.579
Do your day job with excellence, but always know

00:20:44.579 --> 00:20:48.920
what's next and build upon that. Because that's

00:20:48.920 --> 00:20:51.799
how we make certain that, you know, life's messy.

00:20:51.920 --> 00:20:54.339
Sometimes what we think is going to happen falls

00:20:54.339 --> 00:20:56.880
through the cracks, right? And if you've not

00:20:56.880 --> 00:20:59.660
been, and I say this specifically to women and

00:20:59.660 --> 00:21:01.720
people of color, because they tend to put their

00:21:01.720 --> 00:21:03.839
head down, work hard and wait to get tapped.

00:21:04.900 --> 00:21:07.990
Some men as well. But I want to steal a page

00:21:07.990 --> 00:21:10.690
out of most men's playbook, which is they're

00:21:10.690 --> 00:21:12.190
looking up, they're looking forward and they're

00:21:12.190 --> 00:21:16.390
moving forward. So if that isn't you, start working

00:21:16.390 --> 00:21:19.630
on your future today. And for those that the

00:21:19.630 --> 00:21:21.930
person that is listening, that is building a

00:21:21.930 --> 00:21:24.289
team, that is building an organization with other

00:21:24.289 --> 00:21:28.230
people, that ACEs model applies to every single

00:21:28.230 --> 00:21:31.980
person in your human capital portfolio. So when

00:21:31.980 --> 00:21:36.119
you surround yourself with individuals that can't

00:21:36.119 --> 00:21:38.980
help themselves but show up leaning into their

00:21:38.980 --> 00:21:41.559
talent because they are so well placed in the

00:21:41.559 --> 00:21:45.740
role, it is a force multiplier. You will do so

00:21:45.740 --> 00:21:48.960
much more with so many fewer people and they'll

00:21:48.960 --> 00:21:52.380
have joy doing it. So drink your own champagne,

00:21:52.619 --> 00:21:56.880
as I like to say, but also apply that to the

00:21:56.880 --> 00:21:58.799
people that you are surrounding yourself with

00:21:58.799 --> 00:22:01.380
as you're building out your business. Yeah, great

00:22:01.380 --> 00:22:05.220
advice. Thank you for that. Before we wrap up,

00:22:05.299 --> 00:22:08.799
you've got a new book coming out in February,

00:22:08.960 --> 00:22:12.720
but it is available currently for presale. Tell

00:22:12.720 --> 00:22:14.900
us the name of the book, where to get it. And

00:22:14.900 --> 00:22:19.180
also, please share with us your web domain. So

00:22:19.180 --> 00:22:21.460
if there are people listening and they want to

00:22:21.460 --> 00:22:24.000
connect with you or or get some of your books.

00:22:24.400 --> 00:22:26.240
Share that information with us, please. Thank

00:22:26.240 --> 00:22:28.140
you, Fletcher. Thank you for that. So the website

00:22:28.140 --> 00:22:31.900
is Cynthia Benson Mercer dot com. You know, it'll

00:22:31.900 --> 00:22:34.099
be in the show notes because my last name's unique

00:22:34.099 --> 00:22:38.200
spelling. You can get my new book, which is coming

00:22:38.200 --> 00:22:41.099
out, as you mentioned, February 3rd, 26, but

00:22:41.099 --> 00:22:43.200
it's available right now with a whole lot of

00:22:43.200 --> 00:22:46.180
bonuses. It's called Human Capital Investment

00:22:46.180 --> 00:22:50.519
Strategy, Six Steps to Cultivate Potential and.

00:22:51.680 --> 00:22:54.299
yields competitive advantage. So for anyone who

00:22:54.299 --> 00:22:57.200
is running a business or in a leadership position,

00:22:57.400 --> 00:23:00.380
I highly recommend it. And there's a lot of free

00:23:00.380 --> 00:23:03.539
resources as well on the website, CynthiaBensonMercer

00:23:03.539 --> 00:23:07.380
.com. My social handle is Dr. Cynthia Benson

00:23:07.380 --> 00:23:11.680
Mercer. So on all of the socials, LinkedIn, YouTube.

00:23:12.700 --> 00:23:16.960
et cetera. So Instagram would love to support

00:23:16.960 --> 00:23:19.619
those who are looking for a leadership meeting,

00:23:19.680 --> 00:23:22.740
an executive coach, or a human capital strategist,

00:23:22.740 --> 00:23:25.059
since we've now defined what that means. Right

00:23:25.059 --> 00:23:28.579
on. Very good. Very good. So thank you so much

00:23:28.579 --> 00:23:31.019
for your time. Appreciate you being on the show

00:23:31.019 --> 00:23:35.299
and wishing you all the best going forward. Thank

00:23:35.299 --> 00:23:38.230
you. Thank you. Yeah, and now you know what it's

00:23:38.230 --> 00:23:39.910
time to do. It's time to get out there, be a

00:23:39.910 --> 00:23:41.809
source of kindness, be a source of contribution.

00:23:41.910 --> 00:23:44.829
You do have something to offer this world, and

00:23:44.829 --> 00:23:46.829
I believe in you. Thank you for being here today.

00:23:47.009 --> 00:23:48.769
I'm really happy that you tuned in to Vision

00:23:48.769 --> 00:23:51.410
Pros Live. I'm looking forward to seeing your

00:23:51.410 --> 00:23:54.210
reactions as these episodes continue to move

00:23:54.210 --> 00:23:56.150
forward. This is going to get more and more fun.

00:23:56.170 --> 00:23:58.029
We'll have more and more engagement as well.

00:23:58.049 --> 00:23:59.970
We'll invite people to participate in the show.

00:24:00.109 --> 00:24:02.150
And thank you for giving us your time and attention.

00:24:02.430 --> 00:24:05.069
Have an excellent time building out your vision

00:24:05.069 --> 00:24:06.450
and becoming a vision pro yourself.
