WEBVTT

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Hey everybody, welcome back to another episode

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of Vision Pros Live. I'm your host and coach,

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Fletcher Ellingson. Today, we're talking AI and

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business automation with Brad Grew. I told him

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up front, I'm not an expert in AI. I'm just beginning

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to dabble myself. So I'm either gonna be a good

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fit for this or I'm gonna be good, I'm sorry,

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or I'm gonna be terrible. But we're gonna jump

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into this anyway because he's got a vision. We're

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gonna find out what that is. and maybe who knows

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maybe you listen to him and be like that's the

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guy i need to connect with so let's get to him

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uh welcome to the show brad thanks for having

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me fletcher really appreciate it yeah you bet

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hey uh before we get started let's remind the

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world you know everyone that's listening that

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there are still a lot of good things happening

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there's still good in the world um there's a

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lot of uncertainty but We need to practice focusing

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on what's going well, especially if we're in

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the business world, right? We need to take our

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best selves to work so we can be productive.

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What's something that's going well in your life,

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either professionally or personally? Yeah, so

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like my company's been around for two years and

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about two weeks ago, we launched our first product.

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So that's a, hey, we hit the finish line, whether

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it succeeds or not. Hey, we built it. It's there.

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It's out there for the world to consume. And

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whether it works or not, that's where we are.

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And then last week, I was at DFW Startup Week

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and got to judge in the Texas AI Challenge. And

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just to see that there's so many medium and small

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businesses doing what I like to say, punching

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above their weight class, makes me really, really

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proud to know that there are folks out there

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who want to put good out there in the world.

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Oh, that's exciting. And also, congratulations.

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I was in a technology company many, many years

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ago. We were kind of at the forefront of this

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cool technology, which allowed people like you

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and me to go online and search for homes. Yeah,

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right. I mean, now we're like. okay what's the

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big deal about that well there was a time when

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that was not possible and uh our company was

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on the forefront right in that wave of bringing

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idx technology internet data exchange regarding

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the housing inventory to um uh you know to the

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regular people and so that was a big deal at

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the time so i remember yeah bringing those new

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products to launch is very exciting so congratulations

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thank you so much yeah yeah um so we're gonna

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get into that that product what it is but before

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we do that I want to ask you because this is

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called vision pros and I define a vision as a

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clarified story that lives up here in the mind

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and we then try attempt and work toward bringing

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that that clarified vision into the physical

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realm so Brad what is your vision My vision is

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for letting people know, I love being an evangelist.

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So like evangelizing for all the great things

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that technology brings to our world and our lives.

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And I say technology is a great equalizer, and

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I truly believe that. It lets people, like I

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say, punch above their weight class. And my goal

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is just to spread the gospel of AI and automation

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and create the cult of AI, jokingly, as we say,

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because I think a lot of fear is out there for

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folks about AI and automation. But I think much

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like many of the technologies before us, if you

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get ahead of that curve, if you take that first

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step, step and take that first leap and believe

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in yourself, you'll be able to succeed. Okay.

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I like that. And I'm really keen in on these

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two things you've said. Number one, you like

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it when people are punching above their weight

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class. I like that analogy. They're just totally

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going for it, taking a risk, putting it all out

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there. Thanks for sharing that. And the other

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thing that I really keyed into is, yeah, technology.

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can be an incredible equalizer, right? And it's

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important. And that's the messaging that I really

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want to focus on. I was just having a conversation

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with my daughter who is 28 or 29 years old. And

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she's like, Papa, I'm freaked out about all this

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AI stuff. And I'm like, babe, you know what?

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I just watched this show. And when... When books

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started being printed for the masses, people

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got freaked out. What do you mean books are going

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to be available to the masses? What, you were

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just going to have people reading anything that

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they want to read? We're making these available

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to anybody? We're not taking into consideration

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their educational level? I mean, there were people

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who were protesting books because they thought

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it was going to be the downfall of society. Seems

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I mean, that seems ludicrous now. Right. Then

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it happened with radio and it happened with television.

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Then it happened with the Internet. Right. And

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it's happening again. So there's a clear pattern

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now. Granted, AI is very different than books.

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But what's your take on on that? When people

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are like, dude, you should be afraid. I look

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at it as the fact that you literally have the

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world's, the complete history of the world at

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your fingertips, right, with your smartphone.

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Again, some of your listeners are probably old

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enough to remember their Dewey Decimal System.

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That's what I grew up with, right? If I needed

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to know how to do something, I had to go to the

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library and look up the Dewey Decimal System

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and go figure it out. And my dad, thank God,

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when I was, I graduated high school in the mid

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-90s, and he was like, son, if anybody ever asks

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you if you know how to do something, say yes,

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because someone's written a book on how to do

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it. And then Wikipedia came along and Google

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and then YouTube. And then now we have ChatGPT

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and all these other models. And so I think you

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just need to have faith in your ability to figure

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things out. And you can't really learn that.

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That's something that you you have to just it's

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a war of attrition. You learn that over time.

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Right. That this you have to put in the steps

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and put in the faith in those things out. And

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you have the ability to do that. I have my 72

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year old mother using AI. If she can do it to

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help balance our books and our company, you can

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do it as well. I guarantee you. Right on. Right

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on. Yeah. So. So, yeah. So it's all about focus.

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Right. It's all what you're going to focus on.

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on the fear or are you going to focus on the

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opportunity that might be available to us, right?

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Correct. Yeah. And clearly you're a person who's

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chosen to focus on the possibility that's available

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to us. And what do you see as that, what do you

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see that possibility is? I mean, in the next

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probably five to 10 years, we're going to have...

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five to 10 person companies that are billion

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dollar companies. That's the beauty is you can

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take your idea. If you had an idea in the past,

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but you didn't know how to bring it to fruition,

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now you have that. Go talk to ChatGPT. I have

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this idea. I have this many hours in the day.

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Please give me a plan on how I can get that to

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an MVP or a minimal viable product or a proof

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of concept within six months. And they'll give

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you a pretty good plan. It's 70, 80 % there that

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gets you on the step. Take that first step. I

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started a podcast called Start Small, Think Big,

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but that's very serious. You have to take that

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step. We're training you for like that. AI is

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coming. You need to be able to learn how to run

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a marathon, but you have to get up off the couch

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first and then walk to the mailbox and then couch

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to 5K and then worry about getting that marathon.

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The good news is you have time. In the age of

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AI, we're toddlers right now. We're AOL, the

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dial -up days of the internet. And so just know

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before Facebook and all this came around, there

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were several years to adjust and adapt, and I

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think you can all do it. The beauty is AI is

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the first tool to help train you on how to use

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AI better. It's the first tool you've had that's

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helped you train them on how to use it better.

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That's a mind -blowing comment. We developed

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this thing, and this thing is going to train

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you on how to use it. Yeah. That's wicked. I

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ask it all the time. What's a better way that

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I can prompt you for this specific task? And

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I'll compare and contrast the different models

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and get different answers, and it does work.

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Dude, I'm writing that down right now. I've never

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considered doing that. Hold on. I'm literally

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taking a note. Yeah, I love the deep research

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aspects of it too. So something that would normally

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take you two or three weeks of research to even

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understand if your idea is a good idea to move

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forward with, like you'd have to go again, do

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that deep research and go down Wikipedia and

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check all the Google reviews and Yelp reviews

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of these companies. And you can actually just

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have ChatGPT or those go use the deep research

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aspect of it. Most of them are free to do it

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for the first initial research and they'll go

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off for 10 or 15 minutes, come back with you

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with a nice research report to give you competitive

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analysis of your competitors and things. Again,

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in what way was that available before? where

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again, there's man at work, men at work, and

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money work. And most small businesses are man

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at men at work, right? They're a team of people

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or one or two people. And so time is your finite

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resource and this frees up time. Yeah, yeah,

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exactly. I mean, one of the things when we own

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a business is we're always looking at like, where's

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that bottleneck? Where's that bottleneck, right?

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And what I hear you saying is, man, if we can

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offload some of this to chat GPT or whatever

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large language model, you're going to have...

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You're gonna Create more flow right and reduce

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that bottleneck. Yeah, if you're doing anything

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repeatedly, that's where you first start look

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and I use the terms AI and automation in the

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same thing to me um you just ingest ai a little

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bit in automation aspects of things and automation

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has been around for decades right since henry

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ford so there's no reason that you can't adopt

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that accounts payable most organizations have

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have invoicing like that doesn't need to be a

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manual process ai vision models know how to do

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that really really well that's one of the easier

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lower barrier of entries for many small businesses

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it's like automate your invoice ingestion your

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receipt ingestion your timesheet ingestion that

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kind of stuff Cool. Cool. So tell me a little

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bit about Digital Meld. That's the business that

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you're the CEO of. What is Digital Meld all about?

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So I've been a consultant for the last 10 years

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or so. I worked at Microsoft for five of those

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years and I worked in corporate IT and I saw

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the best way to run a corporate. uh you know

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environment and the best and the ways not to

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do it all the largest companies in the world

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i've been in over 100 fortune 500 companies in

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my career very blessed to say that um and then

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i just found out that you know i loved consulting

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i hope being an evangelist and telling people

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this is the right way you should probably go

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about doing that and so about two years ago i

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started a company to build software but then

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i quickly found out that most people they know

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they want to utilize ai but they don't know how

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to utilize ai And so we kind of fell into consulting.

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I'm like, I guess we're consultants now as well

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because I think we're business development more

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than we are consulting because I tell people

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all the time, you're the AI expert. Fletcher,

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you know about your business more than I could

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ever know about your business because you've

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been eating, sleeping, and breathing for 10 or

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20 years, right? I can just say, listen with

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you, sit down with you and listen to you about

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how your business is run and what your headaches

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and bottlenecks are and then say, okay. You could

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use these tools and inject at that certain process

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to refine things. And so I listen more than anything

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else. And so we do build products as well because

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you can scale software a lot easier to scale

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people. But I think the biggest thing for us

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was we wanted to deliver real value to customers.

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The only way to do that is to listen. Oh, man,

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I couldn't agree more with that. Yeah. Yeah.

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I love it when people are in a place to actually

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listen, right? They're not preparing their response.

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They're not trying to lead me somewhere. They're

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actually listening to help me just get curious

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about what actually is occurring. Excuse me.

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Is this an opportune time to talk about this

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thing that you just brought to market, or is

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that a longer interview? Because you mentioned

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that. I'd love to hear about it, if that's something

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we can dive into, or is it too advanced? You

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tell me. I could probably break it down really

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quickly, but again, we've been talking to business

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leaders. Business leaders are going to leadership

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conferences or talking to other business leaders

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in the golf course and stuff, and they're saying,

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we know we need to utilize AI. We just don't

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know how. Yeah. Trying to explain a lot of the

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automation aspect that happens in the background.

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There's nothing you can really show that makes

00:11:29.580 --> 00:11:31.220
it click in people's head. It's just automation

00:11:31.220 --> 00:11:33.860
at the end of the day. But and so we built a

00:11:33.860 --> 00:11:35.960
tool with vision learning. And so it literally

00:11:35.960 --> 00:11:38.960
just looks at any camera feed you have. And so

00:11:38.960 --> 00:11:40.879
we work with being in Houston, Texas. We work

00:11:40.879 --> 00:11:42.820
with construction engineering a lot. We work

00:11:42.820 --> 00:11:44.899
with oil and gas a lot. And they all have. cameras

00:11:44.899 --> 00:11:48.320
on sites and um you know they wear ppe or personal

00:11:48.320 --> 00:11:50.279
protective equipment and so the first model we

00:11:50.279 --> 00:11:52.639
built was like can we watch to see if their workers

00:11:52.639 --> 00:11:54.519
on site are wearing their hard hat and their

00:11:54.519 --> 00:11:56.220
vest and their steel toe boots and their gloves

00:11:56.220 --> 00:11:58.379
and so that's what we built we built rubicon

00:11:58.379 --> 00:12:00.720
a platform that that just monitors that and it

00:12:00.720 --> 00:12:02.360
just lets them know and it can recognize the

00:12:02.360 --> 00:12:04.840
person via their gate or their walk and re -identify

00:12:04.840 --> 00:12:06.320
them when they walk back in but they can do stuff

00:12:06.320 --> 00:12:08.659
like fire detection so we can do anything you

00:12:08.659 --> 00:12:10.960
can train a camera to do or you watch a camera

00:12:10.960 --> 00:12:12.759
to do we can train a model to do that really

00:12:12.759 --> 00:12:15.519
easily and that That helps. We built the platform

00:12:15.519 --> 00:12:18.860
literally just to showcase what's possible with

00:12:18.860 --> 00:12:20.840
AI. Because, again, most people don't know. And,

00:12:20.860 --> 00:12:22.440
again, the leaders don't necessarily talk to

00:12:22.440 --> 00:12:24.059
what we call the boots on the ground, the people

00:12:24.059 --> 00:12:25.320
who are dealing with the day -to -day business

00:12:25.320 --> 00:12:27.240
operations. And that's who you need to talk to

00:12:27.240 --> 00:12:29.019
to figure out what the actual pain points are.

00:12:29.639 --> 00:12:31.700
If you talk to executive leadership and you talk

00:12:31.700 --> 00:12:33.019
to the boots on the ground in mental management,

00:12:33.139 --> 00:12:36.340
it's varying degrees of difficulty separation

00:12:36.340 --> 00:12:39.610
between all of those. That's fascinating. OK,

00:12:39.730 --> 00:12:43.529
so thanks for the lesson. This is so cool. I

00:12:43.529 --> 00:12:45.269
hadn't heard about heard about vision learning

00:12:45.269 --> 00:12:47.509
before. I told you I'm a newbie in all of this.

00:12:47.669 --> 00:12:49.789
So vision learning, what I heard you say, and

00:12:49.789 --> 00:12:52.230
I like to break things down. So because if I'm

00:12:52.230 --> 00:12:53.629
not getting it, I'm sure there's other people

00:12:53.629 --> 00:12:55.570
that are going to get I want them to hear this

00:12:55.570 --> 00:12:58.129
vision learning. You've got a product, an AI

00:12:58.129 --> 00:13:04.580
product that is able to visually. assess data

00:13:04.580 --> 00:13:08.460
and then turn that into meaningful feedback for

00:13:08.460 --> 00:13:12.059
um the client is that accurate yeah so i mean

00:13:12.059 --> 00:13:14.740
basically you train a model to recognize certain

00:13:14.740 --> 00:13:17.340
patterns um this is a dog that's a cat that kind

00:13:17.340 --> 00:13:18.960
of thing it literally breaks it down like that

00:13:18.960 --> 00:13:20.820
and so this is fire and smoke that's not fire

00:13:20.820 --> 00:13:23.279
and smoke um this is a hard hat not hard hat

00:13:23.279 --> 00:13:25.080
you know those kinds of things it literally is

00:13:25.080 --> 00:13:26.980
that simple when you're just training it on thousands

00:13:26.980 --> 00:13:29.179
and thousands of pictures and stuff and the beauty

00:13:29.179 --> 00:13:31.700
of vision learning models is we have decades

00:13:31.700 --> 00:13:34.159
of cameras, like, you know, recorded history

00:13:34.159 --> 00:13:36.940
that we can trace. And how many images are out

00:13:36.940 --> 00:13:38.419
there on the internet of all these sorts of things.

00:13:38.480 --> 00:13:40.860
And so and the same thing with with scanning

00:13:40.860 --> 00:13:42.639
an invoice and being able to auto ingest that

00:13:42.639 --> 00:13:44.220
invoice, that's vision learning as well. It's

00:13:44.220 --> 00:13:46.179
just it's black and white instead of, you know,

00:13:46.179 --> 00:13:48.460
a moving image. And so there's a lot of things

00:13:48.460 --> 00:13:50.759
you can do. I know there's a lot of businesses

00:13:50.759 --> 00:13:53.039
that deal with OCR. So that's where you're scanning

00:13:53.039 --> 00:13:55.019
documents from a legal perspective or something

00:13:55.019 --> 00:13:58.750
to retain it. digitally you can ingest all that

00:13:58.750 --> 00:14:00.590
no more manually typing if you're manually typing

00:14:00.590 --> 00:14:02.529
things in over and over and over that's the easiest

00:14:02.529 --> 00:14:04.669
place to start because those documents are easily

00:14:04.669 --> 00:14:07.110
trained those models are easily trained um as

00:14:07.110 --> 00:14:09.490
an example we had someone who was who was doing

00:14:09.490 --> 00:14:11.690
manual entry for 80 invoices a month as an engineering

00:14:11.690 --> 00:14:15.629
firm and we automated 90 of her job there was

00:14:15.629 --> 00:14:17.309
still what we call human loops so someone's eyes

00:14:17.309 --> 00:14:19.289
are always looking at it at the last it's like

00:14:19.289 --> 00:14:22.509
yes this is good but we took those 80 invoices

00:14:22.509 --> 00:14:24.590
and ingest them every month for about 40 bucks

00:14:25.149 --> 00:14:27.549
forty dollars and it frees up days and days and

00:14:27.549 --> 00:14:29.529
days of her work so she's out bidding on extra

00:14:29.529 --> 00:14:31.309
work now instead of like processing this data

00:14:31.309 --> 00:14:35.289
whoa that's that's amazing yeah yeah i mean if

00:14:35.289 --> 00:14:38.169
somebody i mean if a if a business owner hears

00:14:38.169 --> 00:14:40.490
that and they're like gosh how can we get creative

00:14:40.490 --> 00:14:44.470
and reduce our bottom line that's that's incredible

00:14:44.470 --> 00:14:47.870
um and then now and now i'm gonna play devil's

00:14:47.870 --> 00:14:51.500
outfit for a second okay Because in that story,

00:14:51.539 --> 00:14:53.600
in that example you just gave, right, somebody

00:14:53.600 --> 00:14:56.139
listening might be like, well, now, great. So

00:14:56.139 --> 00:14:58.720
Brad, just putting this person out of work, not

00:14:58.720 --> 00:15:01.860
necessarily because what you said is that frees

00:15:01.860 --> 00:15:04.379
that person up potentially to do something more

00:15:04.379 --> 00:15:08.860
meaningful. Yes. To increase revenue, to, you

00:15:08.860 --> 00:15:10.960
know, yeah, there might be a ton of other things

00:15:10.960 --> 00:15:13.220
that they can do within that office setting.

00:15:14.039 --> 00:15:16.970
Is that accurate? Yeah, we preach that because

00:15:16.970 --> 00:15:19.230
I think as a business owner myself, as someone

00:15:19.230 --> 00:15:20.610
who's been a hiring manager, I'm sure you've

00:15:20.610 --> 00:15:22.009
been a hiring manager in a leadership position.

00:15:22.330 --> 00:15:23.929
Finding good people is literally the hardest

00:15:23.929 --> 00:15:25.850
thing to do. That's the hardest thing to do and

00:15:25.850 --> 00:15:27.750
the cost associated with that, especially at

00:15:27.750 --> 00:15:30.549
a senior level or a mid -level. So in this particular

00:15:30.549 --> 00:15:32.590
position, this woman had her master's degree,

00:15:32.710 --> 00:15:34.769
but the data was so important she was entering

00:15:34.769 --> 00:15:36.830
in because it's millions of dollars a month for

00:15:36.830 --> 00:15:39.070
a government contract. It had to be right. It

00:15:39.070 --> 00:15:41.990
had to be right. And so we freed this brilliant

00:15:41.990 --> 00:15:45.049
woman up to actually go chase more work. And

00:15:45.049 --> 00:15:47.629
it paid for. So this is someone who was chasing

00:15:47.629 --> 00:15:49.809
two hundred and fifty thousand dollar plus projects.

00:15:50.110 --> 00:15:52.750
And so she gets one of those and it pays her

00:15:52.750 --> 00:15:54.389
salary for the year. That's a no brainer. Right.

00:15:54.429 --> 00:15:57.710
Yeah. The ROI is there. And I think that for

00:15:57.710 --> 00:15:59.850
us, we always preach is like we're going to bring

00:15:59.850 --> 00:16:02.190
in automation so you can punch above your weight

00:16:02.190 --> 00:16:04.190
class. Your business is going to grow without

00:16:04.190 --> 00:16:05.970
necessarily having to grow your headcount, but

00:16:05.970 --> 00:16:08.529
you can still grow your business. Got it. Well.

00:16:10.029 --> 00:16:12.730
i'm really appreciating um this conversation

00:16:12.730 --> 00:16:15.590
it's it's making the wheels spin and it's giving

00:16:15.590 --> 00:16:19.970
me um a lot more educated information so i can

00:16:19.970 --> 00:16:22.309
you know dialogue with other people about this

00:16:22.309 --> 00:16:25.190
very controversial topic and it's cool because

00:16:25.190 --> 00:16:28.250
like you're actually on the ground doing it um

00:16:28.250 --> 00:16:31.169
that's why i appreciate you sharing that with

00:16:31.169 --> 00:16:35.129
us um we're just about at the uh end of our our

00:16:35.129 --> 00:16:37.769
time here is there anything else you'd like me

00:16:37.769 --> 00:16:40.360
to know well first of all please Give us the

00:16:40.360 --> 00:16:42.220
domain name. How can people reach out to you,

00:16:42.259 --> 00:16:44.139
get in contact with you, have a conversation,

00:16:44.379 --> 00:16:46.600
and anything else that you'd like us to know?

00:16:47.120 --> 00:16:49.570
Yeah, so I'm Brad Grubb. B -R -A -D -G -R -O

00:16:49.570 --> 00:16:51.009
-U -X. I'm literally the only one in the world.

00:16:51.090 --> 00:16:52.649
If you Google me, you'll probably find some embarrassing

00:16:52.649 --> 00:16:55.049
things on sports forums from 20 years ago. I've

00:16:55.049 --> 00:16:56.970
used my real name on the internet, but I'm happy

00:16:56.970 --> 00:16:59.389
to talk to anyone about anything regarding technology

00:16:59.389 --> 00:17:02.049
and just say for, you know, no strings attached

00:17:02.049 --> 00:17:03.750
to say, Hey, if I were you, this is what I would

00:17:03.750 --> 00:17:05.369
do kind of thing. I think if you put good things

00:17:05.369 --> 00:17:07.210
out there, good things will come back. Digital

00:17:07.210 --> 00:17:10.049
melds named my company, digital meld .io, digital

00:17:10.049 --> 00:17:12.130
meld .ai. As you can see that product, we just

00:17:12.130 --> 00:17:14.130
released Rubicon. If you'd like to do that, reach

00:17:14.130 --> 00:17:16.170
out to me on LinkedIn. Happy to, to do that as

00:17:16.170 --> 00:17:19.410
well. I think the, Again, I think AI is coming

00:17:19.410 --> 00:17:21.509
whether we like it or not, and I'm trying to

00:17:21.509 --> 00:17:23.690
let everybody know you can adapt to this. Yes,

00:17:23.809 --> 00:17:26.049
it's scary because there's so much unknown, but

00:17:26.049 --> 00:17:28.730
you can do this. If my 70 -year -old mother could

00:17:28.730 --> 00:17:30.430
do it, if other business owners that I'm talking

00:17:30.430 --> 00:17:33.289
to, where I'm talking about plumbers, electricians,

00:17:33.349 --> 00:17:35.710
like beauticians, like we're doing some automation

00:17:35.710 --> 00:17:37.829
stuff for people of all shapes and sizes, and

00:17:37.829 --> 00:17:40.430
you can do it as well. Right on. Great message.

00:17:40.490 --> 00:17:42.089
Thank you so much for your time today, Brad.

00:17:42.539 --> 00:17:44.440
Thank you for being here today. I'm really happy

00:17:44.440 --> 00:17:46.660
that you tuned in to Vision Pros Live. I'm looking

00:17:46.660 --> 00:17:49.920
forward to seeing your reactions as these episodes

00:17:49.920 --> 00:17:51.700
continue to move forward. This is going to get

00:17:51.700 --> 00:17:54.299
more and more fun. We'll have more and more engagement

00:17:54.299 --> 00:17:56.420
as well. We'll invite people to participate in

00:17:56.420 --> 00:17:58.599
the show. And thank you for giving us your time

00:17:58.599 --> 00:18:00.859
and attention. Have an excellent time building

00:18:00.859 --> 00:18:03.220
out your vision and becoming a vision pro yourself.
