WEBVTT 00:00:00.000 --> 00:00:01.760 Hey everybody, welcome to another episode of 00:00:01.760 --> 00:00:04.179 Vision Pros. I'm your host and coach, Fletcher 00:00:04.179 --> 00:00:07.580 Ellingson, today on the show. I'm looking forward 00:00:07.580 --> 00:00:10.300 to this conversation with Mr. Francesco Hayes, 00:00:10.439 --> 00:00:14.880 who is living in the D .C. area. Francesco is 00:00:14.880 --> 00:00:18.440 the founder and CTO at Luxera, and we're going 00:00:18.440 --> 00:00:20.660 to get into what Luxera is in just a moment, 00:00:20.760 --> 00:00:23.800 but first, welcome to the show, Francesco. Yeah, 00:00:23.820 --> 00:00:26.739 yeah, it's a pleasure to be here. It's good, 00:00:26.899 --> 00:00:31.449 I'm looking forward to the call. Like I told 00:00:31.449 --> 00:00:33.689 you, we always like to start off with something 00:00:33.689 --> 00:00:35.969 that's feeling good, that's going well in your 00:00:35.969 --> 00:00:39.130 life because there's enough suffering out there. 00:00:39.270 --> 00:00:42.109 We don't even have to look for that, but let's 00:00:42.109 --> 00:00:44.469 practice focusing on something that's going well. 00:00:44.549 --> 00:00:45.909 What's going well in your life? What's a win, 00:00:46.049 --> 00:00:49.710 professionally or personally? I'd honestly probably 00:00:49.710 --> 00:00:52.530 say this most recent project that I've taken 00:00:52.530 --> 00:00:57.429 on here at Luxera. It was a big pivot from where 00:00:57.429 --> 00:01:01.719 I was originally. career -wise and having this 00:01:01.719 --> 00:01:03.759 opportunity come into my life and seeing the 00:01:03.759 --> 00:01:05.319 change that's already taken effect has been a 00:01:05.319 --> 00:01:08.579 huge win. Right on. So bring us up to speed then. 00:01:08.700 --> 00:01:11.959 What is Luxera? I've not heard of it before my 00:01:11.959 --> 00:01:14.519 conversation with you, so let's cue the listeners 00:01:14.519 --> 00:01:19.379 in on what that is. Yeah, so Luxera is a healthcare 00:01:19.379 --> 00:01:22.560 startup based out of the UK where we specialize 00:01:22.560 --> 00:01:25.900 in connecting people with healthcare clinics 00:01:25.900 --> 00:01:29.219 around the world. whether it be within your country 00:01:29.219 --> 00:01:31.920 or without more oftentimes than not, it's likely 00:01:31.920 --> 00:01:35.099 to be outside the country to receive more affordable 00:01:35.099 --> 00:01:37.739 health care. And so right now, like Sarah, we're 00:01:37.739 --> 00:01:40.579 starting off with cosmetic based procedures such 00:01:40.579 --> 00:01:45.599 as like hair transplants, Botox, you know, beard 00:01:45.599 --> 00:01:49.640 transplants, eyebrows, facelifts and dental. 00:01:50.640 --> 00:01:56.339 OK, so how did you get involved with this? Yeah, 00:01:56.339 --> 00:02:00.480 so that's a fun little story because before this, 00:02:00.680 --> 00:02:03.959 I was, I mean, I worked with startups before 00:02:03.959 --> 00:02:08.139 and I came on more with a contract role and would 00:02:08.139 --> 00:02:10.560 kind of help clean up a lot of the nuances that 00:02:10.560 --> 00:02:14.319 come with doing a rushed MVP. So I did a lot 00:02:14.319 --> 00:02:16.719 of the cleanup work there with different development 00:02:16.719 --> 00:02:19.900 teams. But this one was pre -development, so 00:02:19.900 --> 00:02:25.099 it was a little bit new. I got to actually come 00:02:25.099 --> 00:02:29.599 on full time, which was nice. So that made the 00:02:29.599 --> 00:02:32.460 connection through my cousin of all people who 00:02:32.460 --> 00:02:39.340 was talking to a friend of hers who is Nick. 00:02:39.439 --> 00:02:43.840 Nick Weeks, he's the CEO of Luxera. And they'll 00:02:43.840 --> 00:02:45.919 go on these trips and they were talking. They 00:02:45.919 --> 00:02:48.340 recently lost their developer. He had to leave 00:02:48.340 --> 00:02:52.449 on his own accord due to some emergencies. And 00:02:52.449 --> 00:02:53.830 they were looking for another developer. And 00:02:53.830 --> 00:02:56.990 she was just like, well, if you can convince 00:02:56.990 --> 00:03:00.370 my cousin, I think he'd be the right fit. And 00:03:00.370 --> 00:03:04.810 so we got into contact. Nick shared the vision 00:03:04.810 --> 00:03:08.250 and shared kind of what this project was. And 00:03:08.250 --> 00:03:11.430 I was just like, oh, my gosh. All right. Like, 00:03:11.469 --> 00:03:13.129 what can I do to be a part of this? Because this 00:03:13.129 --> 00:03:15.889 is something that I can see myself using later 00:03:15.889 --> 00:03:18.889 down the line. And obviously, like, it's clearly 00:03:18.889 --> 00:03:20.810 going to make an impact on a lot of people's 00:03:20.810 --> 00:03:25.669 lives. Yeah, and because there's, as everybody 00:03:25.669 --> 00:03:28.969 in the U .S. knows, there's a big problem with 00:03:28.969 --> 00:03:33.689 the healthcare system being that it's out of 00:03:33.689 --> 00:03:37.849 reach financially for most people, yeah? Yeah. 00:03:37.969 --> 00:03:40.530 I mean, especially the type of procedures you're 00:03:40.530 --> 00:03:44.689 talking about. You were talking to me pre -show, 00:03:44.810 --> 00:03:47.509 like, you know, a hair transplant can be anywhere 00:03:47.509 --> 00:03:50.270 between $30 ,000 and $60 ,000. Is that accurate? 00:03:50.949 --> 00:03:53.150 Yeah. Yeah. So hair transplants here in the U 00:03:53.150 --> 00:03:54.889 .S. will run you close to thirty sixty thousand 00:03:54.889 --> 00:03:58.310 dollars to be done by like, you know, a reputable 00:03:58.310 --> 00:04:02.669 clinic individual. And even then you're looking 00:04:02.669 --> 00:04:04.349 at least at a minimum of thirty thousand dollars. 00:04:04.469 --> 00:04:06.090 And that's just for the first time. You know, 00:04:06.129 --> 00:04:07.569 like I was saying before the show, that's if, 00:04:07.710 --> 00:04:10.370 you know, they get it right. You know, that's 00:04:10.370 --> 00:04:12.490 not counting post care. That's not counting if 00:04:12.490 --> 00:04:14.069 they did something wrong and they have to fix 00:04:14.069 --> 00:04:16.790 it. A lot of these clinics will will charge you 00:04:16.790 --> 00:04:18.990 twice and or have some other form of incentives 00:04:18.990 --> 00:04:21.949 that you have to cover. And so what you're saying 00:04:21.949 --> 00:04:28.389 is Luxera is a company that hears what your need 00:04:28.389 --> 00:04:32.629 or desire is in the realm of health care. And 00:04:32.629 --> 00:04:37.810 then it matches you with companies that can deliver 00:04:37.810 --> 00:04:40.769 that outcome. And they may be in different parts 00:04:40.769 --> 00:04:44.189 of the world. Is that accurate? Yeah. Yeah. So 00:04:44.189 --> 00:04:48.970 the way the platform works is we we onboard you. 00:04:49.389 --> 00:04:51.009 by asking you a number of questions to further 00:04:51.009 --> 00:04:56.850 get a rough idea. You'll upload some pictures 00:04:56.850 --> 00:04:59.269 of yourself. We'll take those, we'll scan them, 00:04:59.370 --> 00:05:01.170 and then we'll recommend you the clinic that 00:05:01.170 --> 00:05:03.589 specializes in based upon what phase of whatever 00:05:03.589 --> 00:05:06.649 kind of procedure you're trying to get. Keep 00:05:06.649 --> 00:05:09.490 consistency here with hair transplants being 00:05:09.490 --> 00:05:11.129 one of the first ones that we're starting out 00:05:11.129 --> 00:05:15.170 with. Depending on where your hairline is, different 00:05:15.170 --> 00:05:19.910 what they call Norwood scale levels. maybe some 00:05:19.910 --> 00:05:21.449 of your viewers might have seen it if they've 00:05:21.449 --> 00:05:23.389 ever gone to like a different website or trying 00:05:23.389 --> 00:05:24.990 to different hair loss products they'll ask you 00:05:24.990 --> 00:05:28.370 like where your hairline is and based upon you 00:05:28.370 --> 00:05:30.649 know the shape and progress will depend on where 00:05:30.649 --> 00:05:33.910 you are on the norwood scale based upon that 00:05:33.910 --> 00:05:38.910 and what type of hair curly you know thin straight 00:05:38.910 --> 00:05:43.810 all determines what you know the what best fit 00:05:43.810 --> 00:05:46.720 will be for you also depending on like Whether 00:05:46.720 --> 00:05:48.459 you're able to travel or not and how far you're 00:05:48.459 --> 00:05:50.079 willing to travel and what countries you're comfortable 00:05:50.079 --> 00:05:53.279 with traveling to. All things that we try to 00:05:53.279 --> 00:05:56.160 take into consideration and sharing because, 00:05:56.439 --> 00:06:00.839 you know, we want our users to be comfortable 00:06:00.839 --> 00:06:02.860 and we want them to feel safe. That's one of 00:06:02.860 --> 00:06:05.000 the things that we are trying to tackle, you 00:06:05.000 --> 00:06:07.639 know, being this knowledge base of informing 00:06:07.639 --> 00:06:10.100 people of some of the risks that do come with 00:06:10.100 --> 00:06:12.980 traveling outside the country, but also mitigating 00:06:12.980 --> 00:06:17.339 a lot of that risk that comes with it. Um, and 00:06:17.339 --> 00:06:19.800 making sure that like, you know, just because 00:06:19.800 --> 00:06:21.160 they're a hair clinic doesn't mean that they 00:06:21.160 --> 00:06:24.160 might specialize in every, you know, form of 00:06:24.160 --> 00:06:26.399 hair, you know, there are different clinics that 00:06:26.399 --> 00:06:29.439 are better than others. And, and we at Luxair, 00:06:29.459 --> 00:06:32.220 you know, we have a team that, that goes out 00:06:32.220 --> 00:06:34.500 and works with these clinics and figures things 00:06:34.500 --> 00:06:37.319 out and make sure that, uh, they're being kept 00:06:37.319 --> 00:06:40.579 up. And, uh, you know, we do our best to make 00:06:40.579 --> 00:06:43.839 sure that what you're being recommended is the 00:06:43.839 --> 00:06:50.629 best fit. Got it. So this show is called Vision 00:06:50.629 --> 00:06:54.350 Pros, right? And I define a vision as a clarified 00:06:54.350 --> 00:06:57.990 story in the mind with the intent of bringing 00:06:57.990 --> 00:07:01.189 that into the physical realm. So what I want 00:07:01.189 --> 00:07:07.089 to know from you is what is your vision? Yeah, 00:07:07.149 --> 00:07:10.990 you know, when I first kind of started working, 00:07:11.250 --> 00:07:17.269 I started my first business. My whole kind of 00:07:17.269 --> 00:07:19.449 spiel was just like, I want to experience this 00:07:19.449 --> 00:07:25.689 world and I want to see every end to it. I see 00:07:25.689 --> 00:07:29.069 this world as like a gift and almost like if 00:07:29.069 --> 00:07:30.829 I'm not doing my best to go and experience it, 00:07:30.949 --> 00:07:34.769 it's almost like taking it for granted. And so 00:07:34.769 --> 00:07:37.730 that's where kind of like where things really. 00:07:38.189 --> 00:07:40.610 came to and eventually that developed into just 00:07:40.610 --> 00:07:42.790 like you know as i started to explore and travel 00:07:42.790 --> 00:07:45.310 more um as my business grew and i was able to 00:07:45.310 --> 00:07:49.910 afford such uh luxuries um i found myself like 00:07:49.910 --> 00:07:53.350 all right how can i make this a better place 00:07:53.350 --> 00:07:55.490 like what can i do and there's so many different 00:07:55.490 --> 00:07:57.509 ways to go about it you know different levels 00:07:57.509 --> 00:08:00.230 of service different different forms of products 00:08:00.230 --> 00:08:03.670 there's there's so many problems um and not always 00:08:03.670 --> 00:08:05.290 are they just like right in front of your face 00:08:05.290 --> 00:08:08.250 you know However, you want to consider it as 00:08:08.250 --> 00:08:11.389 making the world a better place. That's that's 00:08:11.389 --> 00:08:13.769 I think is very much on a personal level. But, 00:08:13.850 --> 00:08:18.610 you know, with the kind of teams and projects 00:08:18.610 --> 00:08:20.290 that I was given, I always made sure that they 00:08:20.290 --> 00:08:23.269 had some form of making the world a better place, 00:08:23.290 --> 00:08:25.930 you know, depending on whatever they were building. 00:08:26.850 --> 00:08:30.189 Currently, my vision now is just to with this 00:08:30.189 --> 00:08:32.610 project coming on full time that giving everything 00:08:32.610 --> 00:08:37.899 to it is to help. change our way of thinking 00:08:37.899 --> 00:08:41.379 for healthcare. You know, I feel like here in 00:08:41.379 --> 00:08:44.980 the US, we're very much under the impression 00:08:44.980 --> 00:08:52.960 that, you know, US is like the number one. I 00:08:52.960 --> 00:08:55.539 don't want to go anywhere else. Like, it's not 00:08:55.539 --> 00:08:58.840 safe. Healthcare isn't the same kind of deal. 00:08:58.940 --> 00:09:03.179 And there's part of that. that it can be true 00:09:03.179 --> 00:09:05.519 for different countries, but there's a lot of 00:09:05.519 --> 00:09:08.860 countries out there where the healthcare level 00:09:08.860 --> 00:09:10.960 is the same, if not better. And that was something 00:09:10.960 --> 00:09:13.279 that I realized as I was traveling and meeting 00:09:13.279 --> 00:09:16.779 with different clinics around the world. You 00:09:16.779 --> 00:09:21.840 know, the big eye -opening part was when we went 00:09:21.840 --> 00:09:23.779 to Turkey, obviously. Turkey is very much known 00:09:23.779 --> 00:09:25.639 for their hair transplants, people traveling 00:09:25.639 --> 00:09:31.480 out there. my perception as an American to going 00:09:31.480 --> 00:09:33.279 to Turkey was, you know, I wasn't really sure 00:09:33.279 --> 00:09:35.379 what it was going to be like, let alone the hospitals 00:09:35.379 --> 00:09:38.460 and some of the clinics there. And when I went 00:09:38.460 --> 00:09:40.500 into one of these clinics, I was just like, oh 00:09:40.500 --> 00:09:43.460 my gosh, this is so nice. I feel like I'm in 00:09:43.460 --> 00:09:46.320 like a sci -fi movie or something. They had like, 00:09:46.440 --> 00:09:48.440 you know, one of them had like a holographic 00:09:48.440 --> 00:09:52.460 display. It was insane. And it was very clean, 00:09:52.539 --> 00:09:55.820 very nice. The customer care was top of the line. 00:09:57.740 --> 00:10:03.120 it just blew me away and so um when i saw that 00:10:03.120 --> 00:10:04.639 i was just like people need to know about this 00:10:04.639 --> 00:10:07.259 and you know there's no reason for us especially 00:10:07.259 --> 00:10:08.980 like as we become more and more of a connected 00:10:08.980 --> 00:10:11.000 world for us to feel like the sense of being 00:10:11.000 --> 00:10:13.480 married to just one location when there are plenty 00:10:13.480 --> 00:10:17.320 of other locations that can offer you know depending 00:10:17.320 --> 00:10:19.779 on where you are in life you know financially 00:10:19.779 --> 00:10:23.240 or whatever affordable if not better care for 00:10:23.240 --> 00:10:29.490 you yeah got it okay so so I'm going to go back 00:10:29.490 --> 00:10:32.149 to this question, what's your vision? What I 00:10:32.149 --> 00:10:35.730 heard you say a couple times between the lines 00:10:35.730 --> 00:10:38.389 was you want to make the world a better place. 00:10:38.929 --> 00:10:45.850 Yeah. And that can be something that you can 00:10:45.850 --> 00:10:47.669 focus on no matter what you're doing, right? 00:10:47.789 --> 00:10:49.549 Yeah. Whether you're building a startup, whether 00:10:49.549 --> 00:10:51.570 it's in your marriage, whether it's as a parent, 00:10:51.750 --> 00:10:55.730 whether it's as a traveler of the world, we can 00:10:55.730 --> 00:10:58.769 all seek. to make the the world a better place 00:10:58.769 --> 00:11:01.289 and that's what sounds like you're saying part 00:11:01.289 --> 00:11:04.169 of your vision is just yeah yeah i'd say you 00:11:04.169 --> 00:11:06.690 know as cliche as it is i definitely believe 00:11:06.690 --> 00:11:09.870 that's what my vision is you know obviously right 00:11:09.870 --> 00:11:12.450 now the luxer is with my vision right now it's 00:11:12.450 --> 00:11:14.110 with luxer to help make the world a better place 00:11:14.110 --> 00:11:17.769 by providing more affordable health care options 00:11:17.769 --> 00:11:20.750 you know outside of outside and through the world 00:11:20.750 --> 00:11:25.139 by connecting individuals through that um 10 00:11:25.139 --> 00:11:27.659 years down the line that could change yeah in 00:11:27.659 --> 00:11:31.100 the end the the commonality and uh recurring 00:11:31.100 --> 00:11:32.860 thing will definitely be like what's going to 00:11:32.860 --> 00:11:35.059 help what's going to help people what's going 00:11:35.059 --> 00:11:38.080 to help make this place better so so there might 00:11:38.080 --> 00:11:39.700 be some people listening out here they're like 00:11:39.700 --> 00:11:42.179 hey this sounds kind of cool like i've been thinking 00:11:42.179 --> 00:11:44.720 about hair transplants right or i know somebody 00:11:44.720 --> 00:11:47.700 who is thinking about it um this is a very common 00:11:47.700 --> 00:11:51.759 thing um in our world uh but what they may not 00:11:51.759 --> 00:11:55.379 have considered is going outside of their country 00:11:55.379 --> 00:12:00.980 in order to do that so in a nutshell what does 00:12:00.980 --> 00:12:04.159 it look like to work with you all i mean and 00:12:04.159 --> 00:12:07.879 where might you be connecting to what other countries 00:12:07.879 --> 00:12:10.639 might you be connecting these people yeah so 00:12:10.639 --> 00:12:14.429 right now um you know this is very early startup 00:12:14.429 --> 00:12:17.929 phase so most the clinics that we've onboarded 00:12:17.929 --> 00:12:21.129 are strictly in greece we have a couple in turkey 00:12:21.129 --> 00:12:23.990 uh that we will refer people to but for the most 00:12:23.990 --> 00:12:27.909 part uh greek the greek clinics is where we'll 00:12:27.909 --> 00:12:32.789 be sending people um you know the journey you 00:12:32.789 --> 00:12:34.809 know with us is going to be very much different 00:12:34.809 --> 00:12:37.149 to where some of these individuals might have 00:12:37.149 --> 00:12:40.190 seen if they've looked for hair transplants right 00:12:40.190 --> 00:12:43.379 now You know, the form of getting a hair transplant 00:12:43.379 --> 00:12:48.759 is one by either catching them on TikTok or Instagram 00:12:48.759 --> 00:12:51.460 Reels or whatever and connecting via messaging 00:12:51.460 --> 00:12:53.779 and then communicating through WhatsApp. All 00:12:53.779 --> 00:12:56.059 the process is pretty much done through WhatsApp. 00:12:56.720 --> 00:12:58.600 And that's when we kind of saw it's like, OK, 00:12:58.720 --> 00:13:01.740 like this can be fixed. This can be streamlined. 00:13:03.480 --> 00:13:06.919 And this can, you know, one, this will help. 00:13:07.360 --> 00:13:09.259 the patients. And this can also help the clinics. 00:13:09.360 --> 00:13:10.860 One, they're just not having to go through WhatsApp. 00:13:11.960 --> 00:13:13.860 There's not many Americans I know that have a 00:13:13.860 --> 00:13:17.559 WhatsApp anyways. And also when you do these, 00:13:17.639 --> 00:13:20.840 when you go on these ventures, a lot of times 00:13:20.840 --> 00:13:26.139 they will have you travel with cash. Not everyone 00:13:26.139 --> 00:13:27.620 may feel comfortable with traveling with cash. 00:13:27.879 --> 00:13:30.159 A bunch of red flags here. She's like, all right, 00:13:30.159 --> 00:13:33.539 we can fix this. We can do this. Right. And so 00:13:33.539 --> 00:13:35.840 when it comes to like working with Luxera, you 00:13:35.840 --> 00:13:38.059 know, you'll be on board to the platform. You'll 00:13:38.059 --> 00:13:41.659 be recommended, you know, depending on the questions, 00:13:41.659 --> 00:13:45.259 the set of clinics, you'll be able to view the 00:13:45.259 --> 00:13:47.639 before and afters from their patients, see their, 00:13:47.659 --> 00:13:50.580 the reviews as the reviews grow and develop on 00:13:50.580 --> 00:13:53.620 the platform. Cause we're doing our best to make 00:13:53.620 --> 00:13:57.019 sure like, you know, obviously we're, we're doing 00:13:57.019 --> 00:13:58.279 our best to make sure that we're finding these 00:13:58.279 --> 00:14:01.559 top and clean clinics. Um, but obviously there 00:14:01.559 --> 00:14:03.379 are tons of clinics out there who will make reviews 00:14:03.379 --> 00:14:05.559 as we see with any small business, you know, 00:14:05.559 --> 00:14:08.480 they'll just make fake reviews. And so, um, you 00:14:08.480 --> 00:14:10.580 know, we're having that set of controls where 00:14:10.580 --> 00:14:14.139 like, all right, you know, verified reviews from 00:14:14.139 --> 00:14:16.700 the platform kind of deal before and afters, 00:14:16.700 --> 00:14:19.700 they can provide a different about what's their 00:14:19.700 --> 00:14:24.309 procedure. Cause their process. It can vary depending 00:14:24.309 --> 00:14:28.409 on where you're at with whatever, depending on 00:14:28.409 --> 00:14:30.129 the procedure for hair transplant, depending 00:14:30.129 --> 00:14:31.850 on how far back your hair is or how much you've 00:14:31.850 --> 00:14:34.769 lost. But the consistent part is, you know, you 00:14:34.769 --> 00:14:37.169 go on, you'll message them. They'll give you 00:14:37.169 --> 00:14:43.169 a quote. You'll be able to pay that quote online 00:14:43.169 --> 00:14:45.590 through our platform. We'll hold on to the funds 00:14:45.590 --> 00:14:49.490 for security. And then you'll book your ticket. 00:14:50.059 --> 00:14:52.220 A lot of times they have different packages to 00:14:52.220 --> 00:14:54.179 where they'll offer. Sometimes they'll include 00:14:54.179 --> 00:14:57.159 flights other times. But for the most part, they'll 00:14:57.159 --> 00:15:00.519 often include a hotel and, you know, picking 00:15:00.519 --> 00:15:03.039 you up from the airport, taking you to and fro. 00:15:03.259 --> 00:15:05.379 A lot of times it's all included in these packages. 00:15:06.039 --> 00:15:09.860 So you'll send them your ticket if you're buying 00:15:09.860 --> 00:15:12.500 the ticket or if they're buying it. And then 00:15:12.500 --> 00:15:15.360 it's just a matter of then going up to the flight, 00:15:15.460 --> 00:15:18.159 flying over. They pick you up in this nice van 00:15:18.159 --> 00:15:22.019 or. car whatever it may be they take you they 00:15:22.019 --> 00:15:23.820 walk you through the process you go through it 00:15:23.820 --> 00:15:26.740 all um when you arrive there's normally some 00:15:26.740 --> 00:15:29.039 forms that you have to sign all those are scanned 00:15:29.039 --> 00:15:31.100 over to us that way we're tracking the process 00:15:31.100 --> 00:15:34.240 seeing how far you are there are multiple checkpoints 00:15:34.240 --> 00:15:37.840 throughout to where you the user uh and patient 00:15:37.840 --> 00:15:39.639 will be able to be like all right this is where 00:15:39.639 --> 00:15:42.240 i'm at like have you signed the consent forms 00:15:42.240 --> 00:15:44.639 you can hit check we'll be notified that okay 00:15:44.639 --> 00:15:47.100 they're at this phase there's like all right 00:15:47.100 --> 00:15:49.399 it's surgery day you know the clinic will be 00:15:49.399 --> 00:15:54.100 sending in updates to the platform also so you'll 00:15:54.100 --> 00:15:56.879 be with someone every step of the way got it 00:15:56.879 --> 00:16:01.299 um and then once the procedure is done they will 00:16:01.299 --> 00:16:03.279 send us the pictures you'll confirm that they're 00:16:03.279 --> 00:16:07.480 it's obviously you and once we've confirmed that 00:16:07.480 --> 00:16:09.580 the procedure was successful and everything was 00:16:09.580 --> 00:16:11.080 good then we release the funds to the clinic 00:16:11.080 --> 00:16:15.840 they get their paid and you fly on back and everything's 00:16:15.840 --> 00:16:18.379 good to go thanks for taking the time to walk 00:16:18.379 --> 00:16:22.379 us through that but i think all over no no sorry 00:16:22.379 --> 00:16:26.259 uh what i my takeaway my biggest takeaway with 00:16:26.259 --> 00:16:30.679 what your company is doing besides just actually 00:16:30.679 --> 00:16:35.000 connecting the client to the clinic is what you're 00:16:35.000 --> 00:16:38.720 doing is providing a high level of certainty 00:16:38.720 --> 00:16:42.179 yes right i mean that's that's really what you 00:16:42.179 --> 00:16:44.580 guys are doing we're making a connection and 00:16:44.580 --> 00:16:48.789 we're helping you feel certain that this is all 00:16:48.789 --> 00:16:52.289 legitimate and it's going to go well, which is 00:16:52.289 --> 00:16:57.389 huge, right? Because when people don't have a 00:16:57.389 --> 00:16:59.330 high level of certainty, they're not going to 00:16:59.330 --> 00:17:02.549 follow through with the action. So just the way 00:17:02.549 --> 00:17:04.670 you were able to stair -step us through that, 00:17:04.769 --> 00:17:07.269 make sure that they know that there are all these 00:17:07.269 --> 00:17:10.210 checkpoints in place, the funds aren't released 00:17:10.210 --> 00:17:14.269 until the deliverables occur, all that kind of 00:17:14.269 --> 00:17:16.539 stuff, right? creates a sense of certainty for 00:17:16.539 --> 00:17:18.619 the client and they're like, oh yeah, okay, let's 00:17:18.619 --> 00:17:21.559 do it. Yeah. Yeah. You know, that level of certainty. 00:17:23.299 --> 00:17:26.440 And also one of our biggest missions too, is 00:17:26.440 --> 00:17:29.619 really just to be a, be a knowledge base to inform 00:17:29.619 --> 00:17:34.599 potential patients and users, just like what 00:17:34.599 --> 00:17:38.619 this entails. Because you may find that like, 00:17:38.720 --> 00:17:41.180 Hey, this is not something for me and that's 00:17:41.180 --> 00:17:43.779 okay. In the end, we want you to be comfortable 00:17:43.779 --> 00:17:47.369 as a user. um as a patient as you're traveling 00:17:47.369 --> 00:17:51.250 outside because that's a lot of people aren't 00:17:51.250 --> 00:17:53.349 maybe familiar and or comfortable doing that 00:17:53.349 --> 00:17:56.789 let alone having a health procedure done a surgery 00:17:56.789 --> 00:18:00.190 maybe even so we want to make sure we do our 00:18:00.190 --> 00:18:05.750 part in educating the user and also um you know 00:18:05.750 --> 00:18:08.670 mitigating as much risk as we realistically can 00:18:08.670 --> 00:18:12.009 yeah right on um so if somebody's interested 00:18:12.009 --> 00:18:15.000 in this so like yeah i want to talk to these 00:18:15.000 --> 00:18:17.460 people about this how do they how do they reach 00:18:17.460 --> 00:18:21.099 out to you yeah so right now we are we're in 00:18:21.099 --> 00:18:23.980 our early stage of setting up so if you're someone 00:18:23.980 --> 00:18:26.140 who's wanting to do this uh you're very fortunate 00:18:26.140 --> 00:18:30.680 because for our first handful of our first like 00:18:30.680 --> 00:18:34.700 a couple 50 to 100 users we will be joining you 00:18:35.529 --> 00:18:37.690 on board so we'll have some part of the team 00:18:37.690 --> 00:18:40.049 with you throughout the entire process you can 00:18:40.049 --> 00:18:42.630 either reach out to me on my social platform 00:18:42.630 --> 00:18:46.089 or also just through the actual website um there 00:18:46.089 --> 00:18:50.730 should be yeah it's luxera .com l -u -x -x -e 00:18:50.730 --> 00:18:54.829 -r -a .com you can sign up or fill out the email 00:18:54.829 --> 00:19:00.289 form um like i said this is very much you know 00:19:00.289 --> 00:19:03.369 you're being It's an early startup, so you get 00:19:03.369 --> 00:19:05.490 to be a part of this journey and help kind of 00:19:05.490 --> 00:19:08.630 flesh things out in the beginning for the future 00:19:08.630 --> 00:19:10.950 set of users. So it's an exciting time to join 00:19:10.950 --> 00:19:16.730 us. And that again, that website is LUXXERA .com, 00:19:16.789 --> 00:19:21.509 Luxera .com. All right. Hey, Francesco, we're 00:19:21.509 --> 00:19:23.970 out of time here, but thanks so much for joining 00:19:23.970 --> 00:19:27.089 me today. Really intriguing what you're what 00:19:27.089 --> 00:19:29.250 you all are doing here. And I wish you all the 00:19:29.250 --> 00:19:31.789 best. Yeah. Yeah. Thanks. It's been a pleasure. 00:19:31.890 --> 00:19:34.410 Thanks. All right. Take care. Thank you for being 00:19:34.410 --> 00:19:36.369 here today. I'm really happy that you tuned in 00:19:36.369 --> 00:19:38.990 to Vision Pros Live. I'm looking forward to seeing 00:19:38.990 --> 00:19:42.049 your reactions as these episodes continue to 00:19:42.049 --> 00:19:43.750 move forward. This is going to get more and more 00:19:43.750 --> 00:19:46.069 fun. We'll have more and more engagement as well. 00:19:46.089 --> 00:19:48.069 We'll invite people to participate in the show. 00:19:48.130 --> 00:19:50.190 And thank you for giving us your time and attention. 00:19:50.450 --> 00:19:53.109 Have an excellent time building out your vision 00:19:53.109 --> 00:19:54.509 and becoming a vision pro yourself.