WEBVTT 00:00:00.040 --> 00:00:05.879 Or do you prefer Mike Neal, Dr. Neal? Dr. Mike 00:00:05.879 --> 00:00:08.939 Neal once or twice, just so people realize I'm 00:00:08.939 --> 00:00:10.960 not Joe Blow off the internet. That's all. There 00:00:10.960 --> 00:00:13.240 we go. It makes perfect sense because it's important, 00:00:13.419 --> 00:00:15.759 you know, and I want everybody to realize that 00:00:15.759 --> 00:00:19.660 too. So welcome in to Vision Pros. Dr. Mike Neal 00:00:19.660 --> 00:00:22.899 has earned his position as a doctor. And that's 00:00:22.899 --> 00:00:25.000 super important for us to realize because people 00:00:25.000 --> 00:00:27.460 who have put in that much diligence to be able 00:00:27.460 --> 00:00:30.460 to gain their education, gain their craft, they 00:00:30.460 --> 00:00:32.979 have, I might call it a little bit obsessive. 00:00:33.299 --> 00:00:35.539 People who get to that level of education. And 00:00:35.539 --> 00:00:37.320 that's a good thing because it's like, wow, they've 00:00:37.320 --> 00:00:40.159 uncovered every nook, cranny and corner. of uh 00:00:40.159 --> 00:00:42.460 the surface of of the things that they lead on 00:00:42.460 --> 00:00:44.420 and we're talking about we're going to talk about 00:00:44.420 --> 00:00:46.140 optometry a little bit today we're also going 00:00:46.140 --> 00:00:49.299 to talk about culture leadership and team and 00:00:49.299 --> 00:00:53.100 what things dr mike has learned about as he's 00:00:53.100 --> 00:00:55.259 been building his business but thank you mike 00:00:55.259 --> 00:00:58.840 as well for also being a human being that is 00:00:58.840 --> 00:01:02.960 a rare um and and super well received reality 00:01:02.960 --> 00:01:05.879 um did you ever have a time in your life where 00:01:05.879 --> 00:01:09.359 you required people to say doctor every time? 00:01:09.560 --> 00:01:12.060 And was there an evolution there? Or were you 00:01:12.060 --> 00:01:15.739 always human slash doctor? Well, I don't know 00:01:15.739 --> 00:01:19.620 that I've ever identified completely. I mean, 00:01:19.620 --> 00:01:26.540 a doctor is not who I am. It's what I do. Truthfully, 00:01:26.540 --> 00:01:28.739 I'm an entrepreneur trapped inside an optometrist's 00:01:28.739 --> 00:01:31.180 body. That would be the most accurate thing to 00:01:31.180 --> 00:01:35.200 say. There it is. Okay. That's totally fair. 00:01:36.579 --> 00:01:40.459 I remember the first doctor I met who literally, 00:01:40.840 --> 00:01:44.180 I was 16 and I was a new patient of his and he 00:01:44.180 --> 00:01:49.280 walks in long hair and says, hey, what's your 00:01:49.280 --> 00:01:51.319 name? I said, Jackson. He said, call me Dean. 00:01:52.019 --> 00:01:56.400 And I was like, this guy's cool. And so I love 00:01:56.400 --> 00:02:00.260 what you talked about in the book. You can't 00:02:00.260 --> 00:02:02.900 teach a kid to ride a bike at a seminar. The 00:02:02.900 --> 00:02:05.560 first chapter is my favorite chapter of probably 00:02:05.560 --> 00:02:07.420 any secular book. It talks about your R versus 00:02:07.420 --> 00:02:10.199 your I, your role versus your identity. So thank 00:02:10.199 --> 00:02:12.759 you for leading with that because I believe wholeheartedly 00:02:12.759 --> 00:02:15.139 in the same concept. Our identity is not our 00:02:15.139 --> 00:02:22.000 role. Continue with that. Yeah. Wow. That's a 00:02:22.000 --> 00:02:25.539 great title. I haven't read that, but I wholeheartedly 00:02:25.539 --> 00:02:29.479 agree with it. You know, what would be part of 00:02:29.479 --> 00:02:33.819 my identity is helping people. I, that takes 00:02:33.819 --> 00:02:36.840 all kinds of different forms, of course. And 00:02:36.840 --> 00:02:40.939 just generally trying to get people to have a 00:02:40.939 --> 00:02:43.219 little bit of a better day than, than they would 00:02:43.219 --> 00:02:47.479 otherwise, if I'm around, you know, or when I'm 00:02:47.479 --> 00:02:50.060 around, I should say. So that's kind of my thing. 00:02:50.460 --> 00:02:54.400 It's simple. I love it. I absolutely love that. 00:02:54.539 --> 00:02:57.439 You know, they, they say a smile. Oh, I'm right. 00:02:57.870 --> 00:03:00.530 or a simple how are you can make an impact on 00:03:00.530 --> 00:03:03.169 people, can change the world. And I'm also of 00:03:03.169 --> 00:03:05.129 that mindset and believe that. So speaking of 00:03:05.129 --> 00:03:09.849 Dr. Mike, what are three resources that you recommend 00:03:09.849 --> 00:03:12.550 for other visionaries that have helped you get 00:03:12.550 --> 00:03:18.389 to where you are currently? Well, there's things 00:03:18.389 --> 00:03:23.370 and there's books, but I want to zoom out a little 00:03:23.370 --> 00:03:27.819 bit on that. I would say number one, if you're 00:03:27.819 --> 00:03:32.240 not reading because you don't have time or you're 00:03:32.240 --> 00:03:34.560 not reading because of, and I don't just mean 00:03:34.560 --> 00:03:37.500 reading Amazon books, audio books, whatever, 00:03:37.580 --> 00:03:40.219 but if you're not consuming the wisdom of the 00:03:40.219 --> 00:03:44.900 past, boy, oh boy, I think it's a, you got a 00:03:44.900 --> 00:03:47.120 tough road ahead of you on the entrepreneur side. 00:03:48.900 --> 00:03:52.879 There's this really interesting quote that I. 00:03:53.319 --> 00:03:54.939 I wrote down the other day. I'm just pulling 00:03:54.939 --> 00:04:00.300 that up as we talk. It's by Aldous Huxley. That 00:04:00.300 --> 00:04:02.439 men do not learn very much from the lessons of 00:04:02.439 --> 00:04:04.879 history is the most important of all the lessons 00:04:04.879 --> 00:04:10.479 of history. So I think reading is fantastic for 00:04:10.479 --> 00:04:14.900 entrepreneurs in trying their absolute best to 00:04:14.900 --> 00:04:18.420 not repeat the mistakes of others. And as far 00:04:18.420 --> 00:04:21.920 as specific books go, one that I... absolutely 00:04:21.920 --> 00:04:25.079 love um well there's a couple that i absolutely 00:04:25.079 --> 00:04:29.660 love um uh oh no of course i'm blanking on the 00:04:29.660 --> 00:04:33.519 name i'll have to come back to that but um it's 00:04:33.519 --> 00:04:36.079 it's that fellow maybe you've read it i don't 00:04:36.079 --> 00:04:39.959 know why i'm blanking on it um it's that fellow 00:04:39.959 --> 00:04:43.500 that studied rockefeller napoleon hill that's 00:04:43.500 --> 00:04:47.180 what that's the author and what was the name 00:04:47.180 --> 00:04:49.980 of his book i've read like six can grow rich 00:04:50.410 --> 00:04:53.029 Think and grow rich. Bingo. Yeah. Boy, oh boy. 00:04:53.310 --> 00:04:57.269 So read that book. I've heard of it millions 00:04:57.269 --> 00:04:59.470 of times, probably a thousand times. And I'm 00:04:59.470 --> 00:05:02.329 one of the few people who decided not to read 00:05:02.329 --> 00:05:05.350 it yet. So, you know, I understand that. And 00:05:05.350 --> 00:05:08.110 the title is so misleading because it's all about 00:05:08.110 --> 00:05:11.250 money, money, money. It's not. It's how to build 00:05:11.250 --> 00:05:15.170 incredibly effective, extremely high value organizations. 00:05:16.210 --> 00:05:19.089 And I wish that it didn't have the word money 00:05:19.089 --> 00:05:22.470 in the title, but hey, it's not my book. Well, 00:05:22.470 --> 00:05:24.350 it has rich, right? So it's that misconception 00:05:24.350 --> 00:05:28.670 of like, it's not money, but it alludes to it. 00:05:28.709 --> 00:05:31.769 You're right. Yeah. And you're right. It doesn't 00:05:31.769 --> 00:05:34.810 have money in the title, but rich can mean a 00:05:34.810 --> 00:05:37.829 highly joyful, wonderful life, but that's not 00:05:37.829 --> 00:05:39.990 how people take it. Anyway, my point with that 00:05:39.990 --> 00:05:43.350 book is that I've read that, I think, six times. 00:05:46.639 --> 00:05:51.939 So many modern business self -help type books, 00:05:52.079 --> 00:05:55.139 like advice books, they all come from that. It 00:05:55.139 --> 00:05:58.860 is remarkable how many things appeal back to 00:05:58.860 --> 00:06:01.600 that book. And I think it was written in 1937 00:06:01.600 --> 00:06:06.339 or something like that. And so that is truly 00:06:06.339 --> 00:06:12.819 one of the foundational books that I recommend 00:06:12.819 --> 00:06:17.329 to people to start there. Love that. By the way, 00:06:17.329 --> 00:06:19.449 and it is three resources. So I love that you 00:06:19.449 --> 00:06:22.629 started with wisdom of the past because a resource 00:06:22.629 --> 00:06:25.410 kind of like the word rich, it's meant to be 00:06:25.410 --> 00:06:27.310 expansive. It's not meant to just be a book, 00:06:27.370 --> 00:06:30.769 but the three things that have empowered you, 00:06:30.829 --> 00:06:33.410 you know, and that's that you can get real creative 00:06:33.410 --> 00:06:38.329 with that if you want to. Yeah. Well, another 00:06:38.329 --> 00:06:43.959 one is learning. To be a lifelong learner, you're 00:06:43.959 --> 00:06:46.019 trained to do that as a doctor. That wasn't hard 00:06:46.019 --> 00:06:50.120 for me. But to be a lifelong learner, that takes 00:06:50.120 --> 00:06:52.860 all kinds of forms, truly all kinds of forms. 00:06:53.000 --> 00:06:56.439 For example, you can learn from your team. You 00:06:56.439 --> 00:06:58.699 know, there's so many, especially in health care. 00:06:58.779 --> 00:07:02.040 Health care is ridiculous for this, where it's 00:07:02.040 --> 00:07:05.060 so hierarchical. All the knowledge comes from 00:07:05.060 --> 00:07:07.500 the top. The doctors walk on water, blah, blah, 00:07:07.560 --> 00:07:09.759 blah. Oh, my goodness. You got to be kidding 00:07:09.759 --> 00:07:14.639 me. That is such an incredibly narrow siloed 00:07:14.639 --> 00:07:20.519 way to, to think of things. Not up to me at all, 00:07:20.560 --> 00:07:23.339 but Hey, guess what? You know, your team, they're 00:07:23.339 --> 00:07:25.939 people. And in healthcare, you're in the people 00:07:25.939 --> 00:07:27.740 business. If you're not, you're not going to 00:07:27.740 --> 00:07:30.939 last very long, but they're all people. And so 00:07:30.939 --> 00:07:32.600 you can learn from these folks. You can get to 00:07:32.600 --> 00:07:35.399 be a better, a better doctor, a better business 00:07:35.399 --> 00:07:38.600 owner, a better everything by realizing that 00:07:38.600 --> 00:07:41.300 these aren't minions working for you. You're 00:07:41.300 --> 00:07:46.079 working with team members. And that sometimes 00:07:46.079 --> 00:07:51.199 gets lost on a lot of people. So that's an interesting 00:07:51.199 --> 00:07:56.600 thing. And I think the third for me is vision. 00:07:56.879 --> 00:08:03.259 How to, in an absolutely crystal clear way, formulate 00:08:03.259 --> 00:08:05.600 your vision and communicate it to your team. 00:08:05.800 --> 00:08:10.620 I think that is by far... One of the top three 00:08:10.620 --> 00:08:14.439 things that a CEO or a business leader for that, 00:08:14.439 --> 00:08:17.420 for lack of a better term, any leader needs to 00:08:17.420 --> 00:08:20.319 get extraordinarily good at and completely dialed 00:08:20.319 --> 00:08:23.860 in on so that there's no ambiguity. You can hand 00:08:23.860 --> 00:08:26.360 off this vision to your team and they go execute. 00:08:27.399 --> 00:08:30.399 That's where the magic happens. The really, really 00:08:30.399 --> 00:08:33.840 extraordinarily world changing high end entrepreneurs, 00:08:34.240 --> 00:08:39.200 you know, top 10, top 20 of. market share, Forbes, 00:08:39.360 --> 00:08:41.980 all the CEOs you've heard of and know their names. 00:08:42.220 --> 00:08:44.320 That's one of the things they're truly spectacular 00:08:44.320 --> 00:08:46.879 at. And they achieve that vision no matter what. 00:08:47.779 --> 00:08:50.759 Yep. I love, love, love what you just threw down. 00:08:52.120 --> 00:08:54.879 Learner and learning about learning. We can drive 00:08:54.879 --> 00:08:57.759 people away fast with this topic. And that's 00:08:57.759 --> 00:08:59.600 okay if you're not the right person for this. 00:08:59.799 --> 00:09:02.000 We want to respect your time. But those who really 00:09:02.000 --> 00:09:04.100 get it, I'm just going to pull this book up and 00:09:04.100 --> 00:09:06.620 show a little bit. This is StrengthsFinder 2 00:09:06.620 --> 00:09:10.440 .0. And I found out my number one strength in 00:09:10.440 --> 00:09:13.879 life was learner through that program. And one 00:09:13.879 --> 00:09:17.620 of my other top five was visionary and being 00:09:17.620 --> 00:09:20.240 able to lean into both, understand them, understand 00:09:20.240 --> 00:09:22.419 how to maximize those strengths. It's one of 00:09:22.419 --> 00:09:25.340 the greatest blessings of my life to unpack that 00:09:25.340 --> 00:09:28.039 and uncover that through StrengthsFinder. I think 00:09:28.039 --> 00:09:33.159 I read that when I was around 21 or so and it 00:09:33.159 --> 00:09:36.440 completely changed my life. Marcus Buckingham. 00:09:36.860 --> 00:09:40.940 I think you wrote the original one. And what 00:09:40.940 --> 00:09:47.240 an incredible insight that was. Mine were very 00:09:47.240 --> 00:09:52.700 different. Yeah, very different. Learner input, 00:09:52.940 --> 00:09:57.340 two of the top 10 for me. Maximizers, one of 00:09:57.340 --> 00:10:02.440 my top two. Strategic is another. Strategic and 00:10:02.440 --> 00:10:07.980 Achiever. Achiever as well. Oh boy. I mean, time 00:10:07.980 --> 00:10:10.000 out here for a second. If you haven't read that 00:10:10.000 --> 00:10:14.440 book, it is, it'll save you a hundred thousand 00:10:14.440 --> 00:10:16.559 dollars in therapy. I'll throw that one out there 00:10:16.559 --> 00:10:19.059 right now. I mean, just love that. Love that 00:10:19.059 --> 00:10:22.019 way to put it. Yeah. Just roll out, get the book, 00:10:22.139 --> 00:10:24.899 take the, they even offer the strength finder 00:10:24.899 --> 00:10:29.179 online. It will change how you approach things 00:10:29.179 --> 00:10:32.320 in incredible ways. Cause you got to get the 00:10:32.320 --> 00:10:36.070 code. so you can get your top five and it's totally 00:10:36.070 --> 00:10:38.470 different than the actual book version too because 00:10:38.470 --> 00:10:41.370 it breaks down for you my my wife and i my first 00:10:41.370 --> 00:10:44.570 wife and i it was one of our early first dates 00:10:44.570 --> 00:10:47.289 was we decided to do that together um it was 00:10:47.289 --> 00:10:49.070 one of our best dates of all time we laughed 00:10:49.070 --> 00:10:51.250 until we cried we were both learners that was 00:10:51.250 --> 00:10:54.690 both of our first thing and her answer was completely 00:10:54.690 --> 00:10:57.149 different of how she learns than mine we had 00:10:57.149 --> 00:11:00.070 totally different reports um and so it is it 00:11:00.070 --> 00:11:03.320 is an incredible resource to really unlock our 00:11:03.320 --> 00:11:05.399 strengths so i thank you for letting me add on 00:11:05.399 --> 00:11:11.259 to that um napoleon's think and grow rich lifelong 00:11:11.259 --> 00:11:14.840 learner and diving into being a visionary and 00:11:14.840 --> 00:11:16.840 those of you who are on the show those of you 00:11:16.840 --> 00:11:18.159 who are listening i mean that's what this is 00:11:18.159 --> 00:11:19.940 all about so dive into being a visionary with 00:11:19.940 --> 00:11:21.759 us come on the show with us too we're gonna be 00:11:21.759 --> 00:11:23.919 right back we're gonna dive into culture leadership 00:11:23.919 --> 00:11:27.240 and team because dr michael has built uh a couple 00:11:27.240 --> 00:11:30.639 of different businesses. And he's understood 00:11:30.639 --> 00:11:32.740 the value of building with teams and visionaries. 00:11:32.740 --> 00:11:34.460 Don't shut that idea down. If you're by yourself, 00:11:34.620 --> 00:11:37.059 you don't have to go it alone. You don't have 00:11:37.059 --> 00:11:39.059 to have massive amounts of capital and resources 00:11:39.059 --> 00:11:42.399 to start to evaluate and prepare for teams. Hang 00:11:42.399 --> 00:11:44.379 in there with this, with us on this. I know that 00:11:44.379 --> 00:11:45.840 can be a scary topic, but we're going to do our 00:11:45.840 --> 00:11:49.019 best to help you see how to evaluate that with 00:11:49.019 --> 00:11:51.279 more patience with yourself, more patience with 00:11:51.279 --> 00:11:53.299 others. And we'll try to conquer and accomplish 00:11:53.299 --> 00:11:55.269 everything we can. over the next 30 minutes. 00:11:55.330 --> 00:11:57.110 We'll see you guys on the other side. All right. 00:11:57.169 --> 00:12:00.929 Welcome in to Vision Pros Live with Jackson Callum. 00:12:00.970 --> 00:12:02.929 I'm your show host. We'll be doing interviews 00:12:02.929 --> 00:12:05.470 for visionary entrepreneurs and guest leaders 00:12:05.470 --> 00:12:08.009 who are building fantastic visions out there. 00:12:18.000 --> 00:12:20.419 What's up, everybody? Welcome in to another episode 00:12:20.419 --> 00:12:23.019 of Vision Pros Live. I'm your show host, Jackson 00:12:23.019 --> 00:12:25.220 Callum, founder and CEO of First Class Business. 00:12:25.299 --> 00:12:28.259 And I'm really excited to have Dr. Mike Neal 00:12:28.259 --> 00:12:30.360 on with me today. He's got a brand and business 00:12:30.360 --> 00:12:33.779 called buildmyteam .com. He's also an optometrist 00:12:33.779 --> 00:12:36.340 and he's a bit of a serial entrepreneur. So there's 00:12:36.340 --> 00:12:38.440 a lot that we can uncover and unpack with that. 00:12:38.480 --> 00:12:40.919 I love talking to visionaries who've been at 00:12:40.919 --> 00:12:44.259 it for a couple of decades because they have 00:12:44.259 --> 00:12:46.899 a depth about them. They understand. the strengths, 00:12:46.919 --> 00:12:48.960 weaknesses, opportunities, and threats that they've 00:12:48.960 --> 00:12:51.559 come across along the way. They also understand 00:12:51.559 --> 00:12:54.279 that entrepreneurship, it's not for the pain 00:12:54.279 --> 00:12:57.000 of the heart. It's not easy. It's something that 00:12:57.000 --> 00:13:00.759 is simple, but also extremely complex at the 00:13:00.759 --> 00:13:02.679 same time. Usually the simplest things in life 00:13:02.679 --> 00:13:05.279 are. Kind of like a baby. Anyway, I'm going to 00:13:05.279 --> 00:13:06.980 leave that analogy where it's at. We're going 00:13:06.980 --> 00:13:08.779 to continue with talking about some of the resources 00:13:08.779 --> 00:13:11.139 that we want you to be able to dive into if you're 00:13:11.139 --> 00:13:12.679 at the stage. So one, we're going to start with 00:13:12.679 --> 00:13:16.419 Home Studio Mastery with Junaid Ahmed. He's also 00:13:16.419 --> 00:13:19.080 the host of Hacks and Hobbies. It's a top 2 % 00:13:19.080 --> 00:13:21.299 podcast globally. How could it not be with the 00:13:21.299 --> 00:13:23.559 quality of studio that you see right in front 00:13:23.559 --> 00:13:26.000 of you that he has set up? And he does studios 00:13:26.000 --> 00:13:28.879 all over the country. He may have his first worldwide 00:13:28.879 --> 00:13:31.860 deal actually this week. We'll see. But Dr. Daniel 00:13:31.860 --> 00:13:35.340 of The Hair Rester. restoration uh podcast in 00:13:35.340 --> 00:13:37.500 addition to uh we were building out the studio 00:13:37.500 --> 00:13:41.139 for um the this advisory firm over in atlanta 00:13:41.139 --> 00:13:43.820 it was fun to shout him and see how much depth 00:13:43.820 --> 00:13:46.000 and detail he goes into building world -class 00:13:46.000 --> 00:13:48.919 studios and if you're in a position where you 00:13:48.919 --> 00:13:51.399 want to launch your vision in a way where you 00:13:51.399 --> 00:13:53.940 are an industry leader this is one of the best 00:13:53.940 --> 00:13:56.600 things that you can do is create an amazing environment 00:13:56.600 --> 00:14:00.100 studio where where your industry flocks to you 00:14:00.100 --> 00:14:01.840 and floods to you and says, man, this person's 00:14:01.840 --> 00:14:04.480 doing things right. Start talking about the frequently 00:14:04.480 --> 00:14:07.440 asked questions in your industry. Start interviewing 00:14:07.440 --> 00:14:09.700 experts that are associated with what it is that 00:14:09.700 --> 00:14:11.919 you do, and that can take you to great heights. 00:14:12.080 --> 00:14:15.779 So let's move on to Dr. Danny Brassell. Dr. Danny 00:14:15.779 --> 00:14:18.279 Brassell is a worldwide speaker as well. He's 00:14:18.279 --> 00:14:19.980 become a great friend of mine. He's been working 00:14:19.980 --> 00:14:22.580 with us for about eight months, and he has a 00:14:22.580 --> 00:14:24.899 program called The Reading Habit. The Reading 00:14:24.899 --> 00:14:28.080 Habit is a program to help parents inspire their 00:14:28.080 --> 00:14:31.559 children to learn, to love, to read. And in a 00:14:31.559 --> 00:14:34.139 world where devices are taking over, in a world 00:14:34.139 --> 00:14:38.080 where education is still not moving at the rate 00:14:38.080 --> 00:14:40.519 that I think most of us as parents want, he's 00:14:40.519 --> 00:14:42.980 one of the greatest resources to help you unlock 00:14:42.980 --> 00:14:45.419 that superpower of helping your children really 00:14:45.419 --> 00:14:47.600 fall in love with something that can change their 00:14:47.600 --> 00:14:49.500 life forever. As Dr. Mike just talked about, 00:14:49.580 --> 00:14:53.240 becoming lifelong learners and making sure that 00:14:53.240 --> 00:14:55.799 we make the effort to read. I also like something 00:14:55.799 --> 00:14:57.759 else that Mike talked about. He talked about 00:14:57.759 --> 00:15:00.799 not just reading books. There are ways to enhance 00:15:00.799 --> 00:15:03.500 and amplify and improve the way that we read. 00:15:03.539 --> 00:15:05.639 There's all sorts of new technology we can utilize. 00:15:06.019 --> 00:15:08.820 I, again, recommend getting to know Dr. Danny 00:15:08.820 --> 00:15:11.720 Vercel. While his price and offer you see there, 00:15:11.759 --> 00:15:14.990 it says $2 ,997 down to $97. I've been working 00:15:14.990 --> 00:15:17.750 with Danny on making sure that we launch a freemium 00:15:17.750 --> 00:15:20.889 version of this program and also have a dollar 00:15:20.889 --> 00:15:23.230 offer incorporated in it so we can help more 00:15:23.230 --> 00:15:25.570 people throughout the world. And so that launch 00:15:25.570 --> 00:15:28.389 is coming very soon. Let's move over to the Water 00:15:28.389 --> 00:15:31.250 Project. The Water Project is not something that 00:15:31.250 --> 00:15:33.049 we work directly with. It's just something that 00:15:33.049 --> 00:15:35.330 I contribute to. When it came across my path, 00:15:35.490 --> 00:15:38.250 I realized that there are millions of people 00:15:38.250 --> 00:15:40.809 in this world who don't even have access to the 00:15:40.809 --> 00:15:43.909 resource I take for granted every single day. 00:15:44.709 --> 00:15:47.610 And I have it flowing to my house. I bet most 00:15:47.610 --> 00:15:50.769 of you listening in do too. Well, we have the 00:15:50.769 --> 00:15:53.370 opportunity to make an impact where this organization 00:15:53.370 --> 00:15:56.029 is so transparent about how they go about what 00:15:56.029 --> 00:15:58.649 they do. If you invest, if you just give even 00:15:58.649 --> 00:16:01.389 $10 to one of these water projects, you get to 00:16:01.389 --> 00:16:03.389 see what they're building and they send you the 00:16:03.389 --> 00:16:06.549 proof that they built it as well. I can't think 00:16:06.549 --> 00:16:08.870 of too many organizations where we can make more 00:16:08.870 --> 00:16:11.940 impact. My hope is that if you know of another 00:16:11.940 --> 00:16:13.820 organization that you'd like to see us support, 00:16:13.980 --> 00:16:16.059 that you'll leave a comment and let us know what 00:16:16.059 --> 00:16:18.159 the organization is. I will take a look at that 00:16:18.159 --> 00:16:20.399 personally and see what we can do to help out. 00:16:21.059 --> 00:16:24.259 This picture really hits my heart. It's of children 00:16:24.259 --> 00:16:27.379 celebrating water with even more enthusiasm than 00:16:27.379 --> 00:16:30.320 my own children celebrate Christmas Day. That's 00:16:30.320 --> 00:16:32.700 humbling. And so you may not be in a financial 00:16:32.700 --> 00:16:35.559 position to make an impact on a water project. 00:16:36.159 --> 00:16:38.120 But I hope that you will use this opportunity 00:16:38.120 --> 00:16:41.059 to perhaps talk to others the same way I'm talking 00:16:41.059 --> 00:16:43.440 to you right now about it and see if somebody 00:16:43.440 --> 00:16:45.679 in your network is interested in even hearing 00:16:45.679 --> 00:16:47.159 about it. You don't even have to ask them to 00:16:47.159 --> 00:16:50.779 contribute. Just share the idea. Your share may 00:16:50.779 --> 00:16:54.269 lead to somebody contributing $100. $10 ,000, 00:16:54.549 --> 00:16:57.850 $100 ,000, and making a generational impact for 00:16:57.850 --> 00:17:00.470 thousands of people throughout the world. So 00:17:00.470 --> 00:17:02.629 it's all about that, guys. We've got 8 billion 00:17:02.629 --> 00:17:04.950 people to help in this world. And my hope is 00:17:04.950 --> 00:17:07.349 to inspire you to step up and do just that. Wherever 00:17:07.349 --> 00:17:09.829 you are, wherever you're standing, lift those 00:17:09.829 --> 00:17:12.390 who are in need. And let's get back to lifting 00:17:12.390 --> 00:17:15.069 you up. So I'm going to bring Dr. Mike on stage. 00:17:15.190 --> 00:17:17.170 We'll talk about cultural leadership and team 00:17:17.170 --> 00:17:19.789 and his vision. Dr. Mike, welcome into Vision 00:17:19.789 --> 00:17:24.140 Pros Life. Thanks so much, Jackson. Absolutely, 00:17:24.559 --> 00:17:29.599 man. Let's dive right in. Mike, what is your 00:17:29.599 --> 00:17:36.039 vision? 2020. I'm just kidding. The optometrist 00:17:36.039 --> 00:17:40.240 nailed it. Love it. Had to do it. So what I absolutely 00:17:40.240 --> 00:17:44.220 love is to create game -changing experiences 00:17:44.220 --> 00:17:49.500 for people. And I'm able to do that with a team. 00:17:49.789 --> 00:17:52.109 create the vision of what this game -changing 00:17:52.109 --> 00:17:55.529 experience will be for people and assemble the 00:17:55.529 --> 00:17:59.410 team that will do an absolutely phenomenal job 00:17:59.410 --> 00:18:01.450 with it. And that's what I've done with Build 00:18:01.450 --> 00:18:05.789 My Team. We've created a way to hire people without 00:18:05.789 --> 00:18:09.089 using resumes to do that in a mostly automated 00:18:09.089 --> 00:18:14.609 fashion that's extremely effective at getting 00:18:14.609 --> 00:18:18.049 these A players onto your team. And that's the... 00:18:19.379 --> 00:18:21.440 the long and the short of it would build my team. 00:18:21.900 --> 00:18:26.240 Huge. That's such a huge vision. And in the wrong 00:18:26.240 --> 00:18:28.720 context or the wrong people, such a dangerous 00:18:28.720 --> 00:18:32.240 proposition as well. Right. It's kind of like 00:18:32.240 --> 00:18:34.400 cryptocurrency people who are going to promise 00:18:34.400 --> 00:18:37.059 to get you rich. It's like, you know, there's 00:18:37.059 --> 00:18:39.079 people who can, and you know, there's people 00:18:39.079 --> 00:18:41.400 who are probably doing that ethically, but there's 00:18:41.400 --> 00:18:43.539 so few and far between that it can be, it can 00:18:43.539 --> 00:18:46.259 be hard to really appreciate the value of what 00:18:46.259 --> 00:18:47.980 was, you know, what's said in that environment. 00:18:48.969 --> 00:18:52.369 So let's not tarnish this opportunity. I'm looking 00:18:52.369 --> 00:18:55.009 at you saying, I like the way this guy represents 00:18:55.009 --> 00:18:58.430 himself. I really like the way that you go about 00:18:58.430 --> 00:19:01.910 branding and you're pragmatic, you're compassionate. 00:19:02.750 --> 00:19:05.369 There's elements that I pick up as we go through 00:19:05.369 --> 00:19:06.809 this interview where I'm like, okay, and you 00:19:06.809 --> 00:19:08.369 understand the value of team and the importance 00:19:08.369 --> 00:19:13.509 of it. For the sake of the audience, we're going 00:19:13.509 --> 00:19:15.920 to go in order. I want to ask so many questions 00:19:15.920 --> 00:19:17.579 like, well, how do you find the people? If you 00:19:17.579 --> 00:19:19.039 don't use resume, what do you like? My brain 00:19:19.039 --> 00:19:21.160 wants to, and my heart wants to drag me through 00:19:21.160 --> 00:19:25.500 a bunch of, bunch of immature questions. Let's 00:19:25.500 --> 00:19:27.619 start with culture. Let's start with culture. 00:19:27.660 --> 00:19:31.119 What is culture a key element of this, you know, 00:19:31.119 --> 00:19:33.880 or is it something that is not as important? 00:19:34.099 --> 00:19:36.440 What are your open thoughts on culture? Oh, I 00:19:36.440 --> 00:19:38.900 think culture is incredibly important, especially 00:19:38.900 --> 00:19:42.500 in a small business. Where you don't have oodles 00:19:42.500 --> 00:19:45.259 of people, you've got a small number of people. 00:19:45.279 --> 00:19:47.240 They all know each other personally at some level. 00:19:47.900 --> 00:19:50.819 And they interact, you know, the entire team 00:19:50.819 --> 00:19:53.099 may interact with the entire team on an average 00:19:53.099 --> 00:19:57.519 day. That's a big deal. So to think culture is 00:19:57.519 --> 00:19:59.799 not important, well, that's probably why you're 00:19:59.799 --> 00:20:01.339 having troubles with your team if you feel that 00:20:01.339 --> 00:20:04.000 way. So, you know, in that particular case, look 00:20:04.000 --> 00:20:08.750 in instead of outward. but yeah what we're able 00:20:08.750 --> 00:20:10.750 to do with build my team is to meet you where 00:20:10.750 --> 00:20:14.829 you're at with your culture and show you um and 00:20:14.829 --> 00:20:17.349 help you actually change the culture of your 00:20:17.349 --> 00:20:20.509 team love that and so what's here's what's neat 00:20:20.509 --> 00:20:22.990 about that why i'm grateful about it i have personal 00:20:22.990 --> 00:20:26.089 bias in all of this by the way um guys my mike 00:20:26.089 --> 00:20:28.190 has his own company to run him and i are both 00:20:28.190 --> 00:20:31.509 producers not consumers it doesn't mean that 00:20:31.509 --> 00:20:34.250 we don't learn but we're he's i guarantee you 00:20:34.250 --> 00:20:36.329 he doesn't have all day to go and watch all of 00:20:36.329 --> 00:20:38.910 our episodes um right that's that's not what 00:20:38.910 --> 00:20:42.250 producers do they produce results so mike our 00:20:42.250 --> 00:20:45.410 our vision at first class business is vision 00:20:45.410 --> 00:20:50.329 first then culture then leadership then we move 00:20:50.329 --> 00:20:53.150 into marketing operations fulfillment sales and 00:20:53.150 --> 00:20:56.049 support specifically in that order so i'm glad 00:20:56.049 --> 00:20:59.900 to hear that you value culture because well awesome 00:20:59.900 --> 00:21:02.380 somebody who's doing amazing understands the 00:21:02.380 --> 00:21:05.380 value of culture it verifies validates the path 00:21:05.380 --> 00:21:08.019 that i'm striving to learn and move towards moving 00:21:08.019 --> 00:21:11.759 towards that next level leadership what does 00:21:11.759 --> 00:21:15.539 what does leadership mean in terms of building 00:21:15.539 --> 00:21:20.599 out these brands um how do we lead should talk 00:21:20.599 --> 00:21:23.019 openly fluidly about where leadership falls into 00:21:23.019 --> 00:21:27.390 play with build my team So there's a lot of different 00:21:27.390 --> 00:21:30.970 ways to take that, but I like to kind of tell 00:21:30.970 --> 00:21:34.710 a little bit of a story with regards to this. 00:21:35.390 --> 00:21:39.750 My job as a leader is to, I'm going to use the 00:21:39.750 --> 00:21:41.670 bus example, getting the right people on the 00:21:41.670 --> 00:21:44.650 bus. So this will jump around a little bit, but 00:21:44.650 --> 00:21:49.119 first thing I do. And boy, this is all going 00:21:49.119 --> 00:21:51.579 to sound so linear and so incredibly easy. In 00:21:51.579 --> 00:21:53.859 reality, it's nothing but, and it's not linear. 00:21:54.019 --> 00:21:56.759 And it involves throwing spaghetti at the wall 00:21:56.759 --> 00:21:58.759 to see what sticks, all kinds of stuff like that. 00:21:59.160 --> 00:22:01.819 But job number one is to create the vision, as 00:22:01.819 --> 00:22:05.640 I mentioned earlier. Here's what we want to do. 00:22:05.759 --> 00:22:09.019 Here's the vision we're trying to achieve. In 00:22:09.019 --> 00:22:11.220 a small business, that can change a lot. It can 00:22:11.220 --> 00:22:15.420 change rapidly. And if that does, you own it 00:22:15.420 --> 00:22:19.089 and communicate it. But the vision operates functionally 00:22:19.089 --> 00:22:22.910 as a map. So now that we've got a map, you know, 00:22:22.910 --> 00:22:26.170 we're here, we need to get to there. How do we 00:22:26.170 --> 00:22:29.369 do it? Well, we do that by, let's use the example 00:22:29.369 --> 00:22:31.970 of the bus. We get the right people on the bus. 00:22:32.069 --> 00:22:35.329 Oh boy, sounds so easy, doesn't it? Well, businesses 00:22:35.329 --> 00:22:37.690 perpetually struggle with this. Everybody does. 00:22:38.490 --> 00:22:41.130 If you are having troubles with that, good news, 00:22:41.230 --> 00:22:45.309 you're not alone. It's universal. It's not unique, 00:22:45.450 --> 00:22:47.789 it's universal instead. So getting those right 00:22:47.789 --> 00:22:49.349 people on the bus, that's what Build My Team 00:22:49.349 --> 00:22:52.450 was created to do. And what we do is we measure 00:22:52.450 --> 00:22:55.210 people's natural strengths and talents, which 00:22:55.210 --> 00:22:58.950 ties back completely unintentionally to StrengthFinder. 00:22:59.029 --> 00:23:00.630 That's not a tool we use, but we do it a different 00:23:00.630 --> 00:23:04.890 way. And the concept is that when people are 00:23:04.890 --> 00:23:08.049 working in a role that utilizes their natural 00:23:08.049 --> 00:23:09.970 strengths and talents, they are unbelievable. 00:23:11.139 --> 00:23:13.900 They are incredibly productive. They talk about 00:23:13.900 --> 00:23:16.079 producing. Oh, my goodness. The results can be 00:23:16.079 --> 00:23:20.240 shocking because they're being asked to be themselves 00:23:20.240 --> 00:23:23.680 all day long. They show up for work. They are 00:23:23.680 --> 00:23:25.460 themselves. They do what they're naturally good 00:23:25.460 --> 00:23:30.339 at. They excel in the position. It's unavoidable. 00:23:30.619 --> 00:23:32.660 And then they go home. And for the most part, 00:23:32.740 --> 00:23:34.779 they really don't think anything special. Because 00:23:34.779 --> 00:23:37.440 all they did was be themselves. And you look 00:23:37.440 --> 00:23:39.240 at the results that that can create, you're like, 00:23:39.299 --> 00:23:41.519 oh boy, that's a lot of things. And special is 00:23:41.519 --> 00:23:44.039 number one, because they're just knocking it 00:23:44.039 --> 00:23:46.940 out of the park on a regular basis. Now you contrast 00:23:46.940 --> 00:23:49.400 that to somebody who is showing up for work, 00:23:49.420 --> 00:23:51.920 being asked to be someone else, not who they 00:23:51.920 --> 00:23:55.839 are, struggling constantly. Oh, is this for me? 00:23:55.940 --> 00:23:57.920 I don't think it's for me. And there goes an 00:23:57.920 --> 00:24:01.460 hour or two of their time. I mean, that's a bad 00:24:01.460 --> 00:24:04.109 fit for the role. So our goal with Build My Team 00:24:04.109 --> 00:24:07.589 is to get those people, the right people for 00:24:07.589 --> 00:24:12.849 the position onto the bus. And then get your 00:24:12.849 --> 00:24:15.150 bus all filled up. And then we make sure that 00:24:15.150 --> 00:24:17.089 they're in the right seats on the bus. That's 00:24:17.089 --> 00:24:21.049 what people forget a lot of times. What's huge? 00:24:21.190 --> 00:24:23.670 There's a symptom too for this, right? One of 00:24:23.670 --> 00:24:25.650 the greatest symptoms, one of the easiest systems 00:24:25.650 --> 00:24:29.569 that I track on this is, are people dreading 00:24:29.569 --> 00:24:32.750 to come to work on Monday? Or are they excited 00:24:32.750 --> 00:24:35.269 to come to work? If they're not in a natural 00:24:35.269 --> 00:24:38.049 position, they're naturally going to fight against 00:24:38.049 --> 00:24:40.329 that feeling. They're going to have that mopey 00:24:40.329 --> 00:24:43.049 energy. But if they are aligned with what they 00:24:43.049 --> 00:24:45.369 do and they feel fulfilled by what they're doing, 00:24:45.490 --> 00:24:49.750 they tend to show up where it's like, I'm excited 00:24:49.750 --> 00:24:52.130 to be here. It's like a birthday every day when 00:24:52.130 --> 00:24:55.750 people are in the right position. Agreed? Yeah. 00:24:56.920 --> 00:25:01.420 Absolutely. Birthday, Christmas, pick your holiday 00:25:01.420 --> 00:25:04.119 time of life. But it's something to be celebrated. 00:25:04.980 --> 00:25:07.720 They're not fighting, and I think that's key. 00:25:08.480 --> 00:25:12.660 Before Build My Team and approaching hiring using 00:25:12.660 --> 00:25:15.859 this strengths and talents approach, contrast 00:25:15.859 --> 00:25:18.420 that to resumes. You get somebody who just wants 00:25:18.420 --> 00:25:20.240 a job, just wants a paycheck, going to go punch 00:25:20.240 --> 00:25:24.519 a clock, all those things. And I remember I was 00:25:24.519 --> 00:25:28.079 looking at my phone. Sunday nights wondering, 00:25:28.180 --> 00:25:30.960 just waiting for the texts, waiting for the texts 00:25:30.960 --> 00:25:32.559 about why somebody wasn't going to come in the 00:25:32.559 --> 00:25:37.000 next day. And, you know, thankfully those days 00:25:37.000 --> 00:25:39.799 are over, over for good because I'm never hiring 00:25:39.799 --> 00:25:42.640 using resumes again. It's such a ridiculously 00:25:42.640 --> 00:25:46.599 outdated process. And the only reason to do it 00:25:46.599 --> 00:25:49.319 is simply inertia. You know, that's, that's it. 00:25:49.380 --> 00:25:53.200 There are new and better ways to do it. So getting 00:25:53.200 --> 00:25:55.019 those people in the right seats on the bus, that's 00:25:55.019 --> 00:25:57.819 critical. And then once you've done that, the 00:25:57.819 --> 00:26:01.759 next step as a leader is to find the person who's 00:26:01.759 --> 00:26:03.960 going to drive the bus. In a lot of ways, that's 00:26:03.960 --> 00:26:09.220 a manager. Getting them behind the wheel, giving 00:26:09.220 --> 00:26:12.019 them the map, your vision of where they need 00:26:12.019 --> 00:26:15.279 to go. And then the key point, you don't want 00:26:15.279 --> 00:26:17.440 to forget this one, put the guardrails on the 00:26:17.440 --> 00:26:20.299 road. Make sure you tell them what they're allowed 00:26:20.299 --> 00:26:23.809 to do, what's outside the guardrails. And then 00:26:23.809 --> 00:26:26.130 the next thing, Jackson, it's really easy. You 00:26:26.130 --> 00:26:29.329 get the heck out of the way. You have to get 00:26:29.329 --> 00:26:32.670 out of the way. Let them drive the bus. And what 00:26:32.670 --> 00:26:34.809 you'll be shocked about is how fast they drive 00:26:34.809 --> 00:26:38.789 it, how far they get using far fewer resources 00:26:38.789 --> 00:26:40.569 than you can ever imagine. I mean, all of those 00:26:40.569 --> 00:26:43.390 types of things happen to me over and over and 00:26:43.390 --> 00:26:46.609 it's nothing short of incredible. That's phenomenal. 00:26:46.950 --> 00:26:50.369 I love the depth. of the analogy i agree with 00:26:50.369 --> 00:26:53.910 you it's not it's not easy just because it is 00:26:53.910 --> 00:26:58.769 simple um yet it's pragmatic and it aligns with 00:26:58.769 --> 00:27:01.450 universal laws that are simple to understand 00:27:01.450 --> 00:27:04.849 not like not like gravity or in centrifugal force 00:27:04.849 --> 00:27:08.690 um like we all all of us who drive yeah know 00:27:08.690 --> 00:27:11.650 the bus analogy um right can relate to that and 00:27:11.650 --> 00:27:13.630 correspond with us it's absolutely beautiful 00:27:13.630 --> 00:27:19.279 um so let's define a little bit to Um, what is 00:27:19.279 --> 00:27:22.599 your vision for those that you serve, right? 00:27:22.660 --> 00:27:25.599 So there's the reality of, of the bus analogy 00:27:25.599 --> 00:27:28.299 and that we're moving. What is it that they can 00:27:28.299 --> 00:27:30.619 anticipate on the other side of this? Um, what 00:27:30.619 --> 00:27:34.200 does life look like once they've moved into this 00:27:34.200 --> 00:27:38.380 experience? So, first of all, is they spend very 00:27:38.380 --> 00:27:41.220 little time on the hiring process, almost nothing 00:27:41.220 --> 00:27:45.720 because the, the, um, the, the wonderful ape. 00:27:46.140 --> 00:27:50.000 plus B plus candidates are served up to them 00:27:50.000 --> 00:27:53.779 right into their email. And they do almost no 00:27:53.779 --> 00:27:56.420 work whatsoever, spend almost no time on the 00:27:56.420 --> 00:27:58.500 hiring process. That's number one. And what does 00:27:58.500 --> 00:28:00.160 that translate to? That's really easy. That's 00:28:00.160 --> 00:28:03.619 a virtually stress -free hiring experience. Can 00:28:03.619 --> 00:28:08.859 you even imagine? No, I'm ready to sign up. And 00:28:08.859 --> 00:28:12.539 I mean that. Yeah, it's virtually stress -free 00:28:12.539 --> 00:28:15.299 because our team does all of the work. And they're 00:28:15.299 --> 00:28:20.059 able to pull the right needle in a stack of needles 00:28:20.059 --> 00:28:24.519 out from everybody else. And that's what our 00:28:24.519 --> 00:28:29.200 process does. By finding these natural strengths 00:28:29.200 --> 00:28:31.759 and talents, we're able to find the right needle 00:28:31.759 --> 00:28:36.140 in the stack of needles. That's so enticing. 00:28:36.420 --> 00:28:38.539 Like I said, this is something that after this 00:28:38.539 --> 00:28:41.759 show, I'm going to bother you guys as well and 00:28:41.759 --> 00:28:44.250 find out. No bother whatsoever. This is what 00:28:44.250 --> 00:28:47.930 we do as visionary leaders. Visionary is listening 00:28:47.930 --> 00:28:50.789 out there. When you come across somebody who 00:28:50.789 --> 00:28:54.509 bridges your gaps, who is able to help you overcome 00:28:54.509 --> 00:28:58.190 the challenges that you have, instead of passively 00:28:58.190 --> 00:29:00.009 leaning away from that and just taking notes. 00:29:00.029 --> 00:29:02.569 I do recommend taking notes, by the way. But 00:29:02.569 --> 00:29:06.450 take action. Take the actions. That doesn't mean 00:29:06.450 --> 00:29:08.170 overcommit. That doesn't mean I'm going to get 00:29:08.170 --> 00:29:11.849 baptized by Dr. Mike today. But I can explore. 00:29:12.619 --> 00:29:15.000 what Build My Team is about, I can say, okay, 00:29:15.099 --> 00:29:18.440 I have certainly struggled, especially when it 00:29:18.440 --> 00:29:24.259 comes to hiring North Americans. I've struggled 00:29:24.259 --> 00:29:28.519 a lot. And when it comes to finding people that 00:29:28.519 --> 00:29:33.380 are great with service -based sales initiatives 00:29:33.380 --> 00:29:36.660 as well. You know, it's so hard. It's so easy 00:29:36.660 --> 00:29:38.519 to find people who think they can be one call 00:29:38.519 --> 00:29:40.579 closers. But I have an environment where I'm 00:29:40.579 --> 00:29:43.480 like, no, that's not a thing here. That's not 00:29:43.480 --> 00:29:46.220 how we build relationships long term with people. 00:29:46.920 --> 00:29:51.299 And so are there certain positions that you guys 00:29:51.299 --> 00:29:54.519 thrive on hiring and certain things y 'all don't 00:29:54.519 --> 00:29:58.200 hire for? Or is this a universal process for 00:29:58.200 --> 00:30:01.900 hiring at any level, C -level management or management? 00:30:02.850 --> 00:30:04.930 entry -level individuals? What does that look 00:30:04.930 --> 00:30:08.210 like? We excel at entry -level administrative 00:30:08.210 --> 00:30:11.910 team members, clerical team members, any of those 00:30:11.910 --> 00:30:16.049 types of positions. We also hire managers. I 00:30:16.049 --> 00:30:19.490 would say not necessarily high -level managers, 00:30:19.750 --> 00:30:22.710 although we've done that in the past, but our 00:30:22.710 --> 00:30:26.089 focus is on the entry -level and the people who 00:30:26.089 --> 00:30:28.980 work directly with the entry -level folks. Can 00:30:28.980 --> 00:30:30.980 this be done with C -level executives? Of course. 00:30:31.059 --> 00:30:32.900 But there's other ways to work with those folks 00:30:32.900 --> 00:30:38.079 as well that probably yield a more appropriate 00:30:38.079 --> 00:30:41.559 impact to those types of decisions. There are 00:30:41.559 --> 00:30:43.980 companies that, like Predictive Index is one 00:30:43.980 --> 00:30:46.579 that I really like for C -level executives. Here's 00:30:46.579 --> 00:30:48.819 the person. Here's what they're good at, all 00:30:48.819 --> 00:30:52.900 their strengths, their talents. And it's a vastly 00:30:52.900 --> 00:30:57.519 wider range because we don't need to do that. 00:30:57.950 --> 00:31:01.329 And it's like we have optimized our process on 00:31:01.329 --> 00:31:04.829 entry level and administrative clerical type 00:31:04.829 --> 00:31:08.349 team members. We can, I mean, when we bring a 00:31:08.349 --> 00:31:11.329 person to the table for your business, we know 00:31:11.329 --> 00:31:13.690 they can do the job already. It's not a maybe 00:31:13.690 --> 00:31:15.470 they can do the job. We already know that. It's 00:31:15.470 --> 00:31:17.730 just whether or not you like person A, person 00:31:17.730 --> 00:31:22.170 B better. Which one do you think would be a better 00:31:22.170 --> 00:31:26.309 fit for your business? That's it. You're not 00:31:26.309 --> 00:31:29.049 going to get oodles of candidates for high -end 00:31:29.049 --> 00:31:31.430 positions, but for the entry -level positions, 00:31:31.869 --> 00:31:34.750 you don't know. You might get 100 applicants 00:31:34.750 --> 00:31:38.430 for a position. Where do you even start? Well, 00:31:38.509 --> 00:31:41.309 our software is automated. We know exactly what 00:31:41.309 --> 00:31:45.509 to do to figure out who the one or two best people 00:31:45.509 --> 00:31:49.450 are out of the 100 that might apply. That type 00:31:49.450 --> 00:31:53.589 of thing. It's huge. And another big thing that 00:31:53.589 --> 00:31:55.250 you're alluding to with that is the principle 00:31:55.250 --> 00:31:58.809 that as well, we're slow to teach because we're 00:31:58.809 --> 00:32:01.430 still in the expanding phases of our version 00:32:01.430 --> 00:32:04.869 of what you're talking about. And we hire predominantly 00:32:04.869 --> 00:32:07.869 Spanish speakers. I speak Spanish fluently, so 00:32:07.869 --> 00:32:10.670 I get to bridge that gap. AI does an amazing 00:32:10.670 --> 00:32:14.430 job of helping Spanish speakers do English work 00:32:14.430 --> 00:32:17.609 where the client. Doesn't need to interact with 00:32:17.609 --> 00:32:19.670 them. Doesn't need to even know. We're happy 00:32:19.670 --> 00:32:22.509 to reveal it. And usually the client gets to 00:32:22.509 --> 00:32:24.470 a point where they're like, Jackson, why can't 00:32:24.470 --> 00:32:26.490 I meet anybody? I'm like, you can. They do speak 00:32:26.490 --> 00:32:30.509 Spanish. I'm like, what? They can't see that. 00:32:30.589 --> 00:32:35.349 But you're talking about supply and demand as 00:32:35.349 --> 00:32:38.049 well. Also being in favor of the business owner. 00:32:38.630 --> 00:32:42.650 And when you only have one potential hire or 00:32:42.650 --> 00:32:48.690 one office manager that. has no risk, absolute 00:32:48.690 --> 00:32:51.450 freedom and control over their positions. There's 00:32:51.450 --> 00:32:53.269 a quote that applies to both the entrepreneur 00:32:53.269 --> 00:32:56.710 and the employee in that regard. And the quote 00:32:56.710 --> 00:33:02.710 is absolute power corrupts absolutely. And so 00:33:02.710 --> 00:33:06.150 both end up in a power trip position where the 00:33:06.150 --> 00:33:09.130 entrepreneur can make all decisions and is corruptible. 00:33:09.170 --> 00:33:12.029 And the employee who knows that you can't find 00:33:12.029 --> 00:33:15.160 somebody like me. is also put in the exact same 00:33:15.160 --> 00:33:17.940 position. But you're talking about making sure 00:33:17.940 --> 00:33:21.500 that there's an abundance of applicants at your 00:33:21.500 --> 00:33:25.160 disposal. I hate that word in this context, right? 00:33:25.200 --> 00:33:27.380 We're not trying to dispose of people, but we 00:33:27.380 --> 00:33:30.339 are trying to figure out how do we put systems 00:33:30.339 --> 00:33:33.319 in place to then make sure that out of those 00:33:33.319 --> 00:33:37.140 people who are applying, the right one or the 00:33:37.140 --> 00:33:42.269 right few get considered. Yeah, no, it's an impossible 00:33:42.269 --> 00:33:45.710 reality that most entrepreneurs will never figure 00:33:45.710 --> 00:33:50.210 out without companies like ours. But you have 00:33:50.210 --> 00:33:52.190 the upper hand on this with what you shared by 00:33:52.190 --> 00:33:56.950 far. You know, your process, like I said, I say 00:33:56.950 --> 00:33:59.529 upper hand. That's why I'm like, no, I want to 00:33:59.529 --> 00:34:01.690 figure out how to work with build my team. This 00:34:01.690 --> 00:34:03.450 could be really this could be life changing for 00:34:03.450 --> 00:34:05.089 entrepreneurs everywhere. And I want to end on 00:34:05.089 --> 00:34:07.829 one thing, Dr. Mike, my skepticism that I think 00:34:07.829 --> 00:34:11.389 everybody. subconsciously has out there, but 00:34:11.389 --> 00:34:13.590 most people are so scared of they want to address 00:34:13.590 --> 00:34:17.750 it. And that's the statistics. 96 % of businesses 00:34:17.750 --> 00:34:22.929 lose within 10 years. 4%, I've been consulting 00:34:22.929 --> 00:34:28.050 long enough, they survive. Out of those 4%, there's 00:34:28.050 --> 00:34:31.090 a small percentage of people who actually repeat 00:34:31.090 --> 00:34:35.599 success. And out of those, Then we have to look 00:34:35.599 --> 00:34:37.800 at it and say, okay, out of this percent of a 00:34:37.800 --> 00:34:40.500 fraction of a percent, how many are doing it 00:34:40.500 --> 00:34:44.860 ethically versus how many are not? And so that 00:34:44.860 --> 00:34:47.719 puts us in a very, very precarious position where 00:34:47.719 --> 00:34:49.840 we don't know who to follow and we don't know 00:34:49.840 --> 00:34:53.719 who to trust. And so I like what you're doing, 00:34:53.760 --> 00:34:55.960 where you're going. This is like you found the 00:34:55.960 --> 00:35:01.079 fountain of youth in essence. So feel free to 00:35:01.079 --> 00:35:05.230 run with that for the next few minutes. helped 00:35:05.230 --> 00:35:09.030 me get past my fear of the unknown. Yeah. Well, 00:35:09.210 --> 00:35:13.030 it's done at a couple levels. One, the company 00:35:13.030 --> 00:35:17.349 does one thing only. That's it. We find the best 00:35:17.349 --> 00:35:20.610 people for these positions and that's all. It's 00:35:20.610 --> 00:35:22.610 not a recruiting company. It doesn't operate 00:35:22.610 --> 00:35:26.489 like that. We don't have a stable of people. 00:35:26.630 --> 00:35:28.449 I've heard that term used before. That's awful. 00:35:29.409 --> 00:35:32.050 We start everything from scratch. And as far 00:35:32.050 --> 00:35:35.010 as ethics go, If you don't believe we're ethical, 00:35:35.230 --> 00:35:39.909 try and move forward with us as a client and 00:35:39.909 --> 00:35:42.409 ask for something you're not supposed to ask 00:35:42.409 --> 00:35:45.730 for. You'll find out we say no. If it costs us 00:35:45.730 --> 00:35:48.409 the business, it costs us the business. We do 00:35:48.409 --> 00:35:53.829 video interviews for the finalists. And the reason 00:35:53.829 --> 00:35:56.989 we do that is to make sure that they would properly 00:35:56.989 --> 00:35:59.070 represent your business. It doesn't matter what 00:35:59.070 --> 00:36:01.730 they look like. Our team reviews these video 00:36:01.730 --> 00:36:04.710 interviews. We used to send them to clients. 00:36:04.789 --> 00:36:07.829 We had to stop because a couple of the clients 00:36:07.829 --> 00:36:11.010 wanted candidates that looked a certain way. 00:36:11.130 --> 00:36:14.210 And that's not only illegal, but it's just wrong. 00:36:14.309 --> 00:36:18.849 So I take the ethical side incredibly seriously. 00:36:20.429 --> 00:36:24.469 We want our clients to forget that they ever 00:36:24.469 --> 00:36:27.869 have to hire again. You know, somebody leaves 00:36:27.869 --> 00:36:30.429 your business. Okay. you tell us what you loved 00:36:30.429 --> 00:36:32.429 about them tell us what you didn't like about 00:36:32.429 --> 00:36:34.929 them opportunities for improvement we kind of 00:36:34.929 --> 00:36:38.010 work that into our process for whom we're looking 00:36:38.010 --> 00:36:40.369 for for your business we find somebody better 00:36:40.369 --> 00:36:43.590 every every time this happens it's an opportunity 00:36:43.590 --> 00:36:46.849 to continuously improve we have a feedback loop 00:36:46.849 --> 00:36:49.489 built into all of our processes so they get like 00:36:49.489 --> 00:36:52.909 they're already incredibly effective and uh improving 00:36:52.909 --> 00:36:58.360 all the time um so i would say from From the 00:36:58.360 --> 00:37:02.619 ethical side of things, look, if you don't believe 00:37:02.619 --> 00:37:04.420 that we're ethical, don't do business with us. 00:37:04.440 --> 00:37:07.360 Plain and simple. Why would you? If you want 00:37:07.360 --> 00:37:09.239 us to do unethical things, we're not doing business 00:37:09.239 --> 00:37:13.780 with you. Just remember, we're able to ascertain 00:37:13.780 --> 00:37:17.719 our candidates' strengths and talents. We also 00:37:17.719 --> 00:37:21.239 schedule an initial consultation call with all 00:37:21.239 --> 00:37:23.139 of our new clients because we want to make sure 00:37:23.139 --> 00:37:25.820 we can actually help you. If we can't, we're 00:37:25.820 --> 00:37:28.670 not going to. work with you as a client because 00:37:28.670 --> 00:37:32.110 all that's going to do is cause us uh and you 00:37:32.110 --> 00:37:33.949 major problems down the road so we just don't 00:37:33.949 --> 00:37:36.030 do it exactly what i was going to ask next yeah 00:37:36.030 --> 00:37:38.989 what we're looking for is yeah we're looking 00:37:38.989 --> 00:37:41.989 for a relationship that lasts for years i think 00:37:41.989 --> 00:37:46.170 our oldest client is somewhere around uh boarding 00:37:46.170 --> 00:37:50.150 on seven years old now and i don't even know 00:37:50.150 --> 00:37:52.110 how many people we've hired for their business 00:37:52.110 --> 00:37:55.940 oodles and oodles of people um But they don't 00:37:55.940 --> 00:37:57.519 even think twice about it. You know, they just 00:37:57.519 --> 00:37:59.719 reach out. I need a person for this position. 00:38:00.119 --> 00:38:04.239 And off they go. What does a business, that's 00:38:04.239 --> 00:38:08.380 what I wanted to dive into, is I'm super picky, 00:38:08.539 --> 00:38:11.539 right, about who I'm going to work with. It's 00:38:11.539 --> 00:38:13.480 going to disrupt my energy if it's the wrong 00:38:13.480 --> 00:38:17.059 person. You know, the client's going to be a 00:38:17.059 --> 00:38:19.480 fireball and a nightmare if they follow what 00:38:19.480 --> 00:38:22.969 most of the business world follows. i we turned 00:38:22.969 --> 00:38:24.989 down a lot of people we let a lot of people pass 00:38:24.989 --> 00:38:27.369 through the process because they're not going 00:38:27.369 --> 00:38:30.030 to have an appreciation for our culture so what 00:38:30.030 --> 00:38:34.630 does what do what do businesses need to have 00:38:34.630 --> 00:38:38.510 in place in order to pre -qualify for build my 00:38:38.510 --> 00:38:41.050 team um you know and and what are the things 00:38:41.050 --> 00:38:43.510 that what are the do's and don'ts of like man 00:38:43.510 --> 00:38:47.280 they're they're qualified or not to receive and 00:38:47.280 --> 00:38:49.300 to benefit from this process? Because I imagine, 00:38:49.539 --> 00:38:51.659 again, I know that you're looking at it the way 00:38:51.659 --> 00:38:52.880 that some of the visionaries, though, I know 00:38:52.880 --> 00:38:56.139 won't. You don't want to set these team members 00:38:56.139 --> 00:38:59.480 up for failure. These people that you might be 00:38:59.480 --> 00:39:01.659 hiring with a company that's just going to flop. 00:39:02.679 --> 00:39:07.599 I think that is a fascinating question. You know, 00:39:07.639 --> 00:39:11.679 this comes down to the capitalistic approach 00:39:11.679 --> 00:39:13.639 of should we take every customer? Well, the answer 00:39:13.639 --> 00:39:18.400 is no. What do you need to be a great client 00:39:18.400 --> 00:39:21.980 with us, not for us, but with us? You need to 00:39:21.980 --> 00:39:24.699 be honest about the problems you're actually 00:39:24.699 --> 00:39:27.659 having. No BS, none whatsoever. We've heard it 00:39:27.659 --> 00:39:29.539 all. It doesn't matter what's going on in your 00:39:29.539 --> 00:39:33.099 business. You need to tell us as honestly as 00:39:33.099 --> 00:39:36.039 you can, because we have to help you from a position 00:39:36.039 --> 00:39:39.739 of truth. And that's getting people onto your 00:39:39.739 --> 00:39:42.559 team. If you're a tyrant, tell us you're a tyrant. 00:39:42.880 --> 00:39:45.059 we work with doctors i mean you think that's 00:39:45.059 --> 00:39:47.980 going to surprise anybody oh my goodness so if 00:39:47.980 --> 00:39:49.539 you're a tyrant tell us you are we're going to 00:39:49.539 --> 00:39:51.320 one of the things we measure is stress tolerance 00:39:51.320 --> 00:39:53.780 and candidates we can put people on your team 00:39:53.780 --> 00:39:57.960 that aren't bothered by that um if you don't 00:39:57.960 --> 00:40:00.420 tell us you're a tyrant okay then then that's 00:40:00.420 --> 00:40:02.079 one of the reasons why you're cycling through 00:40:02.079 --> 00:40:05.099 people so being honest the other thing is kind 00:40:05.099 --> 00:40:10.340 if if you're mean Look, those t -shirts went 00:40:10.340 --> 00:40:12.039 around and were super popular for a while. Mean 00:40:12.039 --> 00:40:13.960 people suck. Nobody wants to work with that. 00:40:14.519 --> 00:40:17.420 If you're a mean person, we can't help your team 00:40:17.420 --> 00:40:19.739 because you're just going to cycle through people 00:40:19.739 --> 00:40:24.480 forever. But that's it. Honesty, kindness. And 00:40:24.480 --> 00:40:28.639 I think the third thing is to let us work. Our 00:40:28.639 --> 00:40:33.119 process works exceptionally well. Give us the 00:40:33.119 --> 00:40:37.139 ability to... to work for you. And that's the 00:40:37.139 --> 00:40:40.579 type of relationship that has us hiring for businesses 00:40:40.579 --> 00:40:46.719 for years and years. I love it. I love it. And 00:40:46.719 --> 00:40:50.059 it's so interesting. I'm excited to catch up 00:40:50.059 --> 00:40:52.400 with you further about this a lot. I'm very excited 00:40:52.400 --> 00:40:55.900 because you bridge a gap that's very important 00:40:55.900 --> 00:40:58.159 for us to be able to bridge as clients potentially 00:40:58.159 --> 00:41:05.780 scale. We have a system that's automated to repel 00:41:05.780 --> 00:41:09.679 clients um a legion process that allows us to 00:41:09.679 --> 00:41:14.579 recognize who's honest i wouldn't say kind uh 00:41:14.579 --> 00:41:17.679 i like kind but i'm a big fan of the book radical 00:41:17.679 --> 00:41:21.260 candor um and that book is so it's it's like 00:41:21.260 --> 00:41:23.719 think and grow rich people misunderstand oh radical 00:41:23.719 --> 00:41:27.260 means crazy like and candor means super super 00:41:27.260 --> 00:41:31.159 like in your face truthful um but the book is 00:41:31.159 --> 00:41:34.429 designed around you love people enough to be 00:41:34.429 --> 00:41:37.170 able to recommend changes um in their life that 00:41:37.170 --> 00:41:41.530 other people want and so modern kindness um or 00:41:41.530 --> 00:41:45.289 probably past kindness too she labels as ruinous 00:41:45.289 --> 00:41:49.690 empathy um which is you love people so you don't 00:41:49.690 --> 00:41:51.230 tell them what they're doing wrong and you just 00:41:51.230 --> 00:41:53.989 leave them in the state of crap um where they 00:41:53.989 --> 00:41:56.750 can't move forward in life and that's that to 00:41:56.750 --> 00:42:00.639 me is not kind And so I appreciate the pragmatic 00:42:00.639 --> 00:42:03.320 nature, the well -cultured nature that you bring 00:42:03.320 --> 00:42:06.260 attention to this topic. It is sorely needed 00:42:06.260 --> 00:42:10.599 throughout the world. And I wish you all the 00:42:10.599 --> 00:42:12.679 best on what you do, whether we get to come back 00:42:12.679 --> 00:42:15.880 or not. I think you'd make a phenomenal interview 00:42:15.880 --> 00:42:20.199 on my other show, TheBeYourBestShow .com. And 00:42:20.199 --> 00:42:22.659 The Be Your Best Show is an environment where 00:42:22.659 --> 00:42:25.579 I will interview tremendous leaders about the 00:42:25.579 --> 00:42:27.789 good and the bad and the ugly. and it's a good 00:42:27.789 --> 00:42:29.949 90 minute to three hour process where we can 00:42:29.949 --> 00:42:32.030 really we just scratched the surface today uh 00:42:32.030 --> 00:42:34.769 you know you and i know that um and business 00:42:34.769 --> 00:42:38.750 owners they need to get the deep variables hence 00:42:38.750 --> 00:42:40.750 why i'm grateful for stephen bartlett as well 00:42:40.750 --> 00:42:43.909 um a diary of a ceo he dives to deeper levels 00:42:43.909 --> 00:42:47.929 with success that's fun yeah you're going to 00:42:47.929 --> 00:42:51.699 listen to him Yes, it is. And so we have big 00:42:51.699 --> 00:42:54.000 ambitions to be able to go that route. But you're 00:42:54.000 --> 00:42:55.920 somebody that I would love to have. It would 00:42:55.920 --> 00:42:59.380 be such an honor to have in that process evaluating. 00:42:59.960 --> 00:43:03.079 All of you who are listening in right now, you've 00:43:03.079 --> 00:43:06.170 got the website. buildmyteam .com. You got the 00:43:06.170 --> 00:43:09.349 ability to Google search Dr. Mike Neal and connect 00:43:09.349 --> 00:43:11.030 to them through that. We're going to, of course, 00:43:11.050 --> 00:43:14.449 put the show notes below the show, the episode. 00:43:14.530 --> 00:43:16.250 You'll be able to see the resources that we talked 00:43:16.250 --> 00:43:19.110 about. You'll be able to see links that we recommend 00:43:19.110 --> 00:43:21.510 going to based on that. And then in the top right 00:43:21.510 --> 00:43:23.429 corner, you're going to see a button that says, 00:43:23.449 --> 00:43:26.269 be our guest. If you would love to come on our 00:43:26.269 --> 00:43:28.949 show and share your vision, it doesn't matter 00:43:28.949 --> 00:43:32.460 if you've found. the Holy grail of hiring, um, 00:43:32.619 --> 00:43:35.019 the way Dr. Mike has, or you're in the process 00:43:35.019 --> 00:43:37.980 of incubating something like that, come and share 00:43:37.980 --> 00:43:39.659 your vision with us. This is an environment where 00:43:39.659 --> 00:43:42.019 we want everybody to be able to step into their 00:43:42.019 --> 00:43:43.840 visions and inspire the world with what they're 00:43:43.840 --> 00:43:46.780 up to. And, um, as long as you're doing good 00:43:46.780 --> 00:43:48.820 for others and trying to help people, then you're 00:43:48.820 --> 00:43:50.639 a visionary. That's, that's worth getting that 00:43:50.639 --> 00:43:53.739 message out there for. And, um, yeah, we will 00:43:53.739 --> 00:43:55.760 see you guys all on the next episode of vision 00:43:55.760 --> 00:43:57.780 pros. Dr. Mike, thanks so much for being here 00:43:57.780 --> 00:44:00.110 today. Thank you, Jackson. It's my pleasure. 00:44:00.269 --> 00:44:02.550 This is wonderful. Absolutely. I'll see you soon. 00:44:02.630 --> 00:44:04.590 Thank you for being here today. I'm really happy 00:44:04.590 --> 00:44:06.829 that you tuned in to Vision Pros Live. I'm looking 00:44:06.829 --> 00:44:10.110 forward to seeing your reactions as these episodes 00:44:10.110 --> 00:44:11.909 continue to move forward. This is going to get 00:44:11.909 --> 00:44:14.530 more and more fun. We'll have more and more engagement 00:44:14.530 --> 00:44:16.610 as well. We'll invite people to participate in 00:44:16.610 --> 00:44:18.789 the show. And thank you for giving us your time 00:44:18.789 --> 00:44:21.070 and attention. Have an excellent time building 00:44:21.070 --> 00:44:22.869 out your vision and becoming a vision.