WEBVTT

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Share with me your first, last name, name of

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your business, and where you're located at. Javonca,

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so great to be here, and thanks for having me

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on your show, and awesome to meet you. So my

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name's Alec Crawford. I'm founder and CEO of

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Artificial Intelligence Risk, Inc., and I'm calling

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in today from Greenwich, Connecticut, which is

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right outside New York City, where I was born

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and grew up. I love that. Is that where home

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is? Yeah, so Greenwich is home. I'm in New York

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probably, you know, once a week. My sister still

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lives in New York and I'm in there obviously

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for business. We focus primarily on integrating

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high risk AI safely. So that's banks, insurance

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companies, but also health care companies or

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anyone anywhere that has kind of really sensitive

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data they need to protect. Right. Which is important

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with AI. And by the way, never type your social

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security number into AI. You know, and before,

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as I'll share with everyone, is the fact that

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I had questions because you said you were here

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in San Antonio and you were doing some things.

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Do me a favor and just explain AI risk and the

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details in which you explain to me of what you

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do. yeah absolutely so what we do is integrate

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high -risk ai safely so it starts with the world's

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best models like openai and and gemini but private

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versions so the data doesn't leak out they can't

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train on your data super super important then

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we had put a user interface in uh so everybody

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can use all those different models safely from

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one place right which is cool and then we add

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ai agents in there we're like which are like

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digital employees that do Different jobs, whether

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you're in the call center or the chief financial

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officer's office or check your email or whatever,

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write emails for you. And then most important,

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we wrap it all in what I call AIGRCC or governance

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risk, regulatory compliance and cybersecurity

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layer to protect all of that and make sure you're

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doing everything legally. Because obviously,

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if you're a health care company or a bank, you

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got lots of rules you got to follow. And then

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we help our customers kind of. customize it and

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kind of learn to fish. And it's just been such

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an amazing journey. How can you do this without

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the risk? Everything is a risk, right? But there

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has to be a clearly defined level of risk for

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something like that. I have to know, where did

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the idea come from? Oh, yeah. Such a great question.

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So I retired. I was a chief risk officer at Lord

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Abbott, mid -side asset manager, retired from

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there, ended 22. And of course, my great love

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is computer science. I was building neural networks

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from scratch at Harvard in 1987 and always loved

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computers, but then spent years in finance and

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investing and risk management. And it was kind

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of like... But like the Reese's Peanut Butter

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Cup commercial, like, hey, you got your chocolate

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and my peanut butter. No, you got your peanut

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butter and my chocolate. I was like, oh, risk

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and AI, right? Like manage the risk of AI. So

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it just kind of hit me on the head and also seemed

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like such a really, really something that the

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world really needed, right? Like if we can't

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control the risks of AI over the next. 10 years,

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I mean, you've seen all these things about, you

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know, existential risk to humanity of AI, right?

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Like, if we need anything, we need this, you

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know, controlling the risks of AI. And with that

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said, I love the Reese's commercial you just

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did. That was a whole commercial. And I love

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it. With that, I mean, it's crazy, because when

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AI came for us, it was like maybe about five

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years ago, but for you. How long have you been

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working with AI? Oh, yeah, since 1987. And, you

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know, obviously people are playing around with

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ChatGPT and things like that. It's become very

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accessible. You know, back then or really before

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ChatGPT came out, it was really kind of computer

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science, like experts in this, right? And so

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a neural network is basically what people call

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deep learning today. And it's what allows ChatGPT

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to work, right? It's a large language model.

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So that's really the precursor. to that. It's

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become much more technical and complicated since

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I did it with these things called transformers.

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And basically the tech has changed for sure,

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but the basic concept is the same. Let's figure

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out effectively how to mimic the human brain

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statistically and have an AI be able to talk

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to you. And what I did realize back in the 80s

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was, look, we just don't have enough computing

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power or memory to make this work. It did okay.

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I was basically teaching computers to play poker.

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Yes. Yes. Right. And bet and bluff. And they

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did a good job. They basically they could almost

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beat me. Right. But now poker bots are the best

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poker players in the world. They can beat any

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human. Right. So so it's it's AI has been a complete

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game changer. And we've seen it over time when.

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Deep Blue beat the world champion in chess and

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then AlphaGo beat the world champion in Go. And

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then they started beating poker players and everyone

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else. And look, it's the quote is basically software

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is eating the world, right? Like that's a pretty

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famous quote about software. And now it's AI

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is eating the world. And I think that there's

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a couple of really important things there. One

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is like. you got to get on board with AI. If

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you're not using AI today, like you may not have

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a job two years from now, unless you're a real

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estate agent, which I think you're good. Because

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look, there are just some roles which people

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are always going to want to talk to a human,

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right? Yes. But look, if you're, you know, if

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you're processing, you know, forms in a bank

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somewhere, like find a new job fast, right? Because

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AI can do that. The second part is we've got

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to be able to do this safely and securely. And

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what people need to realize, whether you're an

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individual or work at a bank, is that if you

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just go to the web and start using Gemini or

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ChatGPT, like all that information is public.

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That is not safe. You have to be super careful.

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Do not put personal information on there. Do

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not put your health conditions on there. Like

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that's just not a great idea, right? You've got

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to be super, super careful about that. So those

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are really the two things to think about. And

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that was just that was very interesting. You

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said that because a lot of people, most people

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are utilizing chat GPT to sort of I used to call

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it diagnosing themselves. So to chat knows themselves

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like when it comes to medical. But my my aha

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moment again, which was you said is that when

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we use. chat GPT or Gemini, and someone puts

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our name in there, it can literally pull from

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the information, vice versa. Am I correct? Like

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taking whatever you put in your chat and using

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it when somebody searches your name? Yeah, absolutely.

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So one of the things that, I'll give an example.

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So one of the things that OpenAI does is they

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make entire chat conversations available for

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research purposes. Now, this is not... If you

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have a corporate version or you're using our

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version of software where everything's inside

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a firewall, of course, they can't do that. Right.

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But if you're just on the Internet saying, hi,

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my name's Javanka McGee and I have this medical

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condition, I have questions about it or I have

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symptoms, I have questions about this. That may

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be may be released six months later for research

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purposes, for people to do research on AI. And

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one of the things that the Atlantic magazine

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did a few months ago. is they published excerpts

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of those because it's publicly available. And

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there were people in there. There was there's

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a young woman there who was worried about, you

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know, her weight, having a conversation with

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Chachi Petit. There was a guy thinking about

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getting divorced from his wife. These are all

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super, super private conversations that were

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literally published in The Atlantic magazine.

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So it is not safe. You know, to go out there

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and do that. You have to be very, very careful

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about what you do. And people just start paying

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attention to that. Right. And you need to pay

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attention to that. I never even thought about

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that, Alec. I'm sitting here like, wouldn't the

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heck have I asked Chad GPT in the last year?

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With all of this said, you're so passionate about

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it. And there's one word that I love and I use

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it respectfully. But I'm like, oh, he's a computer

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nerd. I love it. Remember when the word nerd

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used to be such a bad thing? Yeah. Now as a form

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of like intelligence, like at a level that's

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like beyond I could think of. So Alec Crawford,

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you're like this super nerd that I love. Yeah.

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Yeah. I've moved away from I was very introverted

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as a kid. Like I taught myself the program at

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age 13. I got my first computer in 1979. Right.

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Like. I was definitely that generation. But look,

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as you work in larger institutions, as you know,

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because you were at USAA, like you have to become

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more outgoing. Yes. Like if you want to if you

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want to manage people and get promoted, like

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you can't just sit in your cubicle all day and

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take numbers to a computer. That ain't going

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to work. Right. So I effectively had to transition

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from being an introvert to more of an extrovert.

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Right. Although certainly at times I could be

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at some. Big event where I know no one and go,

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ooh, this is a little scary, but you kind of

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have to force yourself to interact with people.

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So for better or worse, I've become a little

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more nerdy in that I'm running an AI company,

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but a little less nerdy in that I'm going to

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lots of conferences and now have, I was joking

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with my co -founder, Joe, who you met, because

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when I started the company, I was like, I've

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got 10 ,000 public speaking hours as a Wall Street

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analyst. Like I've done this like a million times.

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I've spoken to. groups of 10 ,000 people and

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rooms with three people in them. Right. But tons

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of public speaking. And then I looked at him

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and go, Oh, it's up to 15 ,000 now. Wow. Thousand

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hours of public speaking. Right. Like, like you

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cannot be an introvert to do that. Tell me about

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your vision in all of this. Yeah. Thank you so

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much. Yeah. Look, my vision is for companies

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and people to be able to use AI safely and securely,

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right? So we talked a lot about that earlier,

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where if you do things wrong, you could just

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lose your data, right? The other thing is, look,

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AI is not that trustworthy right now, right?

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You can ask it questions, get the wrong answer,

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but it's going to sound really authoritative,

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right? And it's also easy to fool AI into things.

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Like there was an incident over the last couple

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of weeks where people had fooled Grok, one of

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the AI systems out there, and kind of that it

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was misrepresenting facts, right? So it's super

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important to just remember right now with AI,

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trust, but verify, right? If you can answer from

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there, especially if it's important. Check a

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source, ask your friends. I can't tell you how

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much stuff someone I know will send me a text

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or whatever, like, oh, yeah, I told me this.

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I'm like, that's not right. You know, like you

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got to go check that. Right. So trust but verify.

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So our vision is for the future of AI to be to

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be trustworthy and safe and good for everybody.

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The other part of my vision. is that aligned

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with that is 10 years from now i want everybody

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to have an ai co -pilot uh that will help them

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do their job better that will take the stuff

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out your job you hate like filling out paperwork

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whatever a the ai is going to do that right um

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what i don't want to see is 15 unemployment because

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people's jobs are taken by ai and that's something

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i think all of us as a community of citizens

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and business leaders And government leaders really

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need to think very hard about how do we achieve

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my vision of everybody as a copilot instead of

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accidentally ending up with 15 % unemployment.

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We have to think about that now or it will happen

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later. And I'm not by far an expert nor experienced

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in all of this, but you just said copilot and

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I'm thinking. we have to verify. And if we continue

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to keep using it without verification and putting

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it out there, I think the verifier would be a

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human. So we should not get to the 15 % of unemployment

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because there's a thought, and I don't like using

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the word should, there's a thought to make sure

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that you have somebody clearly define and go

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through that. That you're putting out something

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that's trustworthy, not even just because of

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that, but as a company. That's our goal, right?

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As a consumer, I would want to know that what

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you're telling me, because that's your expertise,

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is right rather than you just going on AI and

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sending me the email. You know what I mean? So

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I never even thought about that until you said

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that. Yeah, totally agree. Well, look, even in

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parts of the government, they're trying to have

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AI be a judge and check the other AI. That does

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not work. Do not do that. Right. You need a human

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in the loop on a lot of this stuff. And you also

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need a safety valve. Right. So Colorado passed

00:13:53.850 --> 00:13:57.549
an AI act. It goes to effect in February. And

00:13:57.549 --> 00:14:01.029
one of the things they say is. If you're a bank,

00:14:01.110 --> 00:14:04.190
you can have AI grant a loan or deny a loan.

00:14:04.529 --> 00:14:06.669
But the consumer then has the ability to go back

00:14:06.669 --> 00:14:08.549
to the bank and say, I want a human to check

00:14:08.549 --> 00:14:12.850
it. Right. So that's very important. Right. Like

00:14:12.850 --> 00:14:16.769
and that should be part of your standard operating

00:14:16.769 --> 00:14:20.710
procedure as a financial institution is you've

00:14:20.710 --> 00:14:22.230
got to have that safety valve because, you know,

00:14:22.230 --> 00:14:25.049
AI is not always going to be right. The other

00:14:25.049 --> 00:14:28.230
issue, of course, is you're training AI on data.

00:14:28.649 --> 00:14:33.070
And sometimes you have, you know, limited use

00:14:33.070 --> 00:14:37.960
cases. Right. So, for example. If I'm a bank

00:14:37.960 --> 00:14:39.620
and I've got data and everybody I've granted

00:14:39.620 --> 00:14:43.379
loans to and an 87 year old comes and asks for

00:14:43.379 --> 00:14:45.360
a loan, like I might not have any data there.

00:14:45.759 --> 00:14:48.519
It might simply turn that person down because

00:14:48.519 --> 00:14:51.679
it's never seen an 87 year old applicant. Right.

00:14:52.080 --> 00:14:55.679
Ever. Is that fair? Absolutely not. That's ageism.

00:14:55.740 --> 00:14:59.100
Right. So you've got to be super careful about

00:14:59.100 --> 00:15:05.570
these things. And I think that. That's going

00:15:05.570 --> 00:15:08.169
to be critical over the next few years is just

00:15:08.169 --> 00:15:14.049
making sure that we focus on eliminating bias

00:15:14.049 --> 00:15:17.549
and discrimination when AI is being used. Super

00:15:17.549 --> 00:15:22.370
important. What's your why? Yeah, I'm really

00:15:22.370 --> 00:15:26.149
doing it for everyone else, not for me, right?

00:15:26.350 --> 00:15:31.690
Like, so think about all the people out there

00:15:31.690 --> 00:15:34.730
that don't understand. When they type in their

00:15:34.730 --> 00:15:36.929
medical condition to chat to people on the Internet,

00:15:37.049 --> 00:15:38.570
that that's something that can be discovered.

00:15:38.649 --> 00:15:41.370
Right. Think about all the companies out there

00:15:41.370 --> 00:15:44.990
that ran out there and implemented AI first.

00:15:45.210 --> 00:15:46.990
And now they're sitting there going like, oh,

00:15:47.169 --> 00:15:52.110
is this safe? Yeah. Like super, super have to

00:15:52.110 --> 00:15:54.629
make sure that number one, people are educated

00:15:54.629 --> 00:15:58.129
about this. Yes. And number two, we have companies

00:15:58.129 --> 00:16:01.870
that are not. just focused on AI use cases, but

00:16:01.870 --> 00:16:05.490
focused on AI trust, safety, compliance. So what

00:16:05.490 --> 00:16:07.870
I call AI, GRCC, or governance, risk, compliance,

00:16:07.970 --> 00:16:09.649
and cybersecurity. I'm going to give you a crazy

00:16:09.649 --> 00:16:16.110
statistic. So in the US, about 25, 30 % of all

00:16:16.110 --> 00:16:21.029
software spending is on cybersecurity, as well

00:16:21.029 --> 00:16:23.190
as governance, risk, and compliance. The rest

00:16:23.190 --> 00:16:27.049
is like CRMs and other kind of stuff, right?

00:16:27.769 --> 00:16:33.490
Word, all that kind of stuff. In AI, less than

00:16:33.490 --> 00:16:37.950
1 % is being spent on trust and safety. Oh, wow.

00:16:38.169 --> 00:16:43.710
That is crazy, right? That should be 30%. Think

00:16:43.710 --> 00:16:46.889
about how powerful AI is and people are spending

00:16:46.889 --> 00:16:50.470
basically no money right now on trust and safety.

00:16:50.549 --> 00:16:54.389
That has to change. Yeah. And I don't want to

00:16:54.389 --> 00:16:57.070
take up too much of your time, but do you believe

00:16:57.070 --> 00:17:02.029
that this has grown so rapidly that no one really

00:17:02.029 --> 00:17:05.609
thought about what it was going to be used for

00:17:05.609 --> 00:17:07.829
and really just thought maybe it was just for,

00:17:07.890 --> 00:17:10.349
you know, just to actually talk to and get some

00:17:10.349 --> 00:17:13.390
quick answers? When you started this out in the

00:17:13.390 --> 00:17:16.029
80s, did you know that this is where we were

00:17:16.029 --> 00:17:18.970
going to go with this government? I mean, banks.

00:17:19.329 --> 00:17:22.230
I didn't think so. Yeah, no, we've been thinking

00:17:22.230 --> 00:17:24.009
about this for a long time. This guy named Ray

00:17:24.009 --> 00:17:28.849
Kurzweil, who has been predicting this for decades,

00:17:29.170 --> 00:17:36.869
literally since the 1970s. And so, yeah, I knew

00:17:36.869 --> 00:17:38.049
it was going to happen. I didn't know when it

00:17:38.049 --> 00:17:39.490
was going to happen, but I knew it was going

00:17:39.490 --> 00:17:43.150
to happen. And now I think the big change is

00:17:43.150 --> 00:17:47.730
it's progressing so rapidly that what I thought

00:17:47.730 --> 00:17:50.750
would take two years has taken six months. Yes.

00:17:50.960 --> 00:17:54.920
Right. And so maybe what I thought would take

00:17:54.920 --> 00:17:58.880
30 years will take five. And that is what people

00:17:58.880 --> 00:18:03.759
call artificial general intelligence. And I think

00:18:03.759 --> 00:18:07.319
we're going to have something that looks like

00:18:07.319 --> 00:18:12.500
human intelligence within years. And I don't

00:18:12.500 --> 00:18:14.200
think it really will be human intelligence. I

00:18:14.200 --> 00:18:16.359
think it will kind of fool a lot of people. I

00:18:16.359 --> 00:18:20.089
think to truly get. artificial general intelligence,

00:18:20.490 --> 00:18:22.269
which, by the way, is different from consciousness,

00:18:22.710 --> 00:18:25.589
I think it is going to take longer. It's just

00:18:25.589 --> 00:18:28.569
very, very complex. And we will probably have

00:18:28.569 --> 00:18:31.269
something, maybe it's within my lifetime, maybe

00:18:31.269 --> 00:18:34.630
not. And maybe that involves a combination of

00:18:34.630 --> 00:18:37.809
AI and quantum computing that will effectively

00:18:37.809 --> 00:18:41.549
be conscious at some point. Because look, humans

00:18:41.549 --> 00:18:47.150
are smart. Humans are creative. Once we build...

00:18:47.559 --> 00:18:50.019
an ai as smart as a human what's the first thing

00:18:50.019 --> 00:18:53.099
we do we say go build something smarter yes yes

00:18:53.099 --> 00:18:56.460
right and eventually we get super intelligence

00:18:56.460 --> 00:19:00.839
within a relatively brief period of time and

00:19:00.839 --> 00:19:03.819
it's going to be a matter of what are the parameters

00:19:03.819 --> 00:19:06.779
around that how do we How do we stay safe? Thank

00:19:06.779 --> 00:19:08.779
you for being here today. I'm really happy that

00:19:08.779 --> 00:19:10.819
you tuned in to Vision Pros Live. I'm looking

00:19:10.819 --> 00:19:14.059
forward to seeing your reactions as these episodes

00:19:14.059 --> 00:19:15.859
continue to move forward. This is going to get

00:19:15.859 --> 00:19:18.500
more and more fun. We'll have more and more engagement

00:19:18.500 --> 00:19:20.559
as well. We'll invite people to participate in

00:19:20.559 --> 00:19:22.740
the show. And thank you for giving us your time

00:19:22.740 --> 00:19:25.019
and attention. Have an excellent time building

00:19:25.019 --> 00:19:27.359
out your vision and becoming a vision pro yourself.
