WEBVTT

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Please share with me your first, last name, where

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you're located, and the name of your business.

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Sure. Dennis Metter. I do go by DM, kind of friends,

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family, things like that. So if you're more comfortable

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with Dennis, that's fine. DM is fine. I actually

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live on an island in Belize. San Pedro is the

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name of the town. Most people would know it as

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like there was a song in the 80s from Madonna's.

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Last night I dreamed of San Pedro. La Isla Bonita,

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that song, right? So that's where I live. I've

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been here about two and a half years. My company's

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based out of Austin. I was in Austin for about

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a decade, made a lot of relationships there.

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But when you own a remote virtual company, why

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would I live someplace that I have to commute

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in different? If I run errands, it takes me five

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hours to get from one side of town to the other

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and back and forth. When I now live on an island,

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I jump on the golf cart and a long trip is 15

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minutes each way. um so yeah that's that's who

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i am that's where i'm at my company is called

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the legal podcast network and essentially what

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we do is turn key podcasting for the legal industry

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both attorneys and people who market to attorneys

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because we have such a big marketing system we're

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able to kind of work with those businesses as

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well we have like certified financial planners

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that focus on lawyers we have a guy that has

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an ai company that is all for law firms things

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like that Where we work with individuals like

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that all the way to like your standard personal

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injury attorney, corporate attorney, whatever

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it is, anybody who their different differentiating

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factor is what's going on here. You know, if

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if what makes them different than their competition

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is what's here, then we want to take that and

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we want to put that into the place where over

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80 percent of people now use to solely find their

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attorney, which is the Internet. So so many attorneys

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will be like, listen, you know, if I can get

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them to sit in front of me and I'm like, listen,

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it's not 2018. 82 % are going to check out your

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website. They're going to do this. They're going

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to do that. They're going to see your review.

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They're going to do all of this. And then they'll

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decide if they're going to call you. And if they

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call you, you're nothing but a commodity on a

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list. And their first question is going to be,

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how much is it? And that's just not a great dynamic

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for a lawyer. So that's who we are. In essence,

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that's what we do is we help attorneys build

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authority and build thought leadership, establish

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authoritative positioning. That's really the

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key. And really with any business, if you can

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establish authoritative positioning where when

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people are coming to you as the expert that they

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want to work with versus coming to you and saying,

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well, how much and how are you better than that

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guy? it totally changes the dynamic. Your conversion

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rates will go from 10, 20 % to 70, 80%. Your

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time spent with people that you don't want to

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spend time with will reduce drastically. We also

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focus on helping them cultivate their ideal client

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profile. And so you're spending time only talking

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to people whose cases you would actually want

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to take instead of being like. Man, you know,

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I don't really want to take this case, but I

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got to, you know, I got to pay the rent. So let

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me take this case. So that's what we really focus

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on helping attorneys do. And eventually we will

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be branching out into other professional realms

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as well. But I've worked with attorneys for 21

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years. So it was a very natural thing for me

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to say, we're going to build this program for

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attorneys because I know what they need and I

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know what they think they need. And so I present

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them what they think they need while giving them

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what they need. Got it. I love that. Need is

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the specific word. So I just want to help myself

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define this. You have a you have bring legal

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individuals, lawyers. To create a podcast to

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separate themselves from others that are down

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that list that allows people to get to know them

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by way of discussion like we're having and set

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them apart. Is that correct? Correct. But it's

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more of a FAQ sort of situation. So I like to

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use this illustration if like divorce attorney,

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let's just say divorce. I type in divorce attorney,

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Austin, Texas, and I get 100 attorneys. So the

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only point of differentiation at that point is

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cost. But what if. I know a divorce is coming,

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maybe because of me, maybe because of my spouse.

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I could just feel things are fishy. I'm a high

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net worth individual. And so I go online and

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I'm like, listen, I know that she's probably

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going to get the house or he's, you know, whatever

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custody. But they might go, what happens to a

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second home during a divorce? What happens to

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a boat during a divorce? What is the difference

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between joint custody, split custody, blah, blah,

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blah. So they go in and they start most people

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who are. more on the intellectual side of things

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they research before they make decisions yes

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yes a lot of people just attorney you know austin

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that's not research no that's just a list yes

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that's just like walking into the store and saying

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you know oh here's a cereal box aisle what kind

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of cereal do i want and you know they all have

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the same label And you're just and you know,

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you have no doubt. What do they taste like? What

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are they? You know, you know, what what what

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are the ingredients? You know, none of that.

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You just see 50 cereal boxes that all look exactly

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the same. Well, it's the same thing with attorneys

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now and a lot of professional, a lot of professions

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out there. You could say chiropractors, just

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anything where there's been a commoditization

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of their industry through the Internet. So now

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what we're able to do is essentially take one

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of those box tops and say, OK, now this box top

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says that. You're an expert in high net worth

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divorces, and it has podcasts where you're answering

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questions, and it has reels and shorts on all

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your social media where you're answering questions,

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and it has FAQ content on your website that answers.

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questions specific to that person's individual

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issue. So now you're cultivating your ideal client

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to come to you who's already know and like, and

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all they have to do is confirm for the trust

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and they're your client. So we're really, here's

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what I tell my clients, because I mostly work

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with one to tens. So one to 10 in the office,

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I say, listen, you got two choices in order to

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get ahead in marketing. Number one, you can outspend

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your competition. Now, if you have three employees,

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you're not going to outspend the guys who bought

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every billboard for 20 miles, every television

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ad for 20. You're just not going to do it. They

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spend more in a month than your firm makes in

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a year. So what do you do? Do you just sit back

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and go, well, I hope I get a referral? Or do

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you say, okay, I can't outspend them, but I can

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outposition them so that when somebody who fits

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my ideal client. goes online and starts doing

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their research now i've got all this hyper specific

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content that shows my expertise my competence

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that answers their questions it provides clarity

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uh it assuages their fears and now i have an

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advantage that i just paid hundreds of dollars

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a month and a half hour of my time to establish

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versus all these big guys paying millions or

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hundreds of thousands of dollars a month Makes

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all the sense in the world. And it sort of brings

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me back to a lot of SEO, you know, like just

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system optimization, just making sure that that

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person stands out when they're searched for.

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And that's definitely different because I don't

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think that I've ever heard it in a legal perspective.

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And I love the fact that you're saying frequently

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asked questions, because as you mentioned, sometimes

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when they're searching, money's not the problem.

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It's who's the specialist. It's like, what is

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your expertise? And I need to know that. And

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I'm not going to spend time on the telephone

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calling every office to figure out what your

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expertise is. Got it. Exactly. And you think

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about it this way, like no one goes, you need

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a heart surgeon. Well, let me go to the internet.

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Let me check them out. Let me look. They're just

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like, I need a heart surgeon. You tell me. It

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used to be that same way with lawyers. But it's

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not that way anymore. So how do they get back

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to that place is by using earned media, YouTube,

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Shorts, Reels, social media, website. And the

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good thing about doing all of these things, creating

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this ecosystem of content that's consistent,

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is it does help with search engine optimization

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and eventually AI engine optimization. So you're

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feeding the beast while establishing yourself

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as an expert and an authority. Absolutely. Because

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as I learned, and speaking to guests such as

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yourself, who's an expert in what you do, I'm

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realizing that once that you put that information

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in AI and you specifically, as the example that

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you used, a divorce lawyer who specifically dot,

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dot, dot, you could put that in there and it

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starts pulling everything from everywhere. So

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I get that. I like that. Interesting enough,

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I know you said you've been working with lawyers

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for 21 years. Were you a lawyer? Nope, never

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been a lawyer. Honestly, I have two years at

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an unaccredited Bible institute in the middle

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of Ohio. I got into marketing when I was 19 years

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old. I had my first business at 14, got into

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marketing at 19. And I just learned like I thought

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it was intriguing. It made sense to me. I loved

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branding. It was kind of a natural thing for

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me. And so I just took and. Started, you know,

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I started a business at sort of like 2021, was

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able to retire for four or five years, lived

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in Europe. I've had three companies that I've

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taken from zero to three to five million in one

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to three years or zero or less than a million,

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I should say, three companies that I've done

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that for. So I'm a serial entrepreneur. We were

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talking in the in the green room beforehand and

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you're talking about like people don't get where

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they're at overnight. Right. And it's like. I

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have a company right now. We're a little over

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10 months old. 10 months ago, there was me and

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two people. I now have 25 or so people on my

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team. We're bringing on three more, so we're

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going to be closer to 30. I have about 100 clients.

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And I literally come in every day and we have

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a list of people just, hey, can we talk to you?

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Can we talk to you? I have three sales guys and

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I just shit this off to them. Whereas even three

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months ago, I did all the sales and I ran the

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company and I did all that. But where did that

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come from? That didn't come from me waking up

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at 47 years old with a brain full of knowledge.

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It came from learning lessons about partnerships

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and how to structure them so you don't get burned

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because I've had that happen a few times. how

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to manage people in a remote environment, which

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I've done for the majority of my career, how

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to build teams, how to recognize character, how

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to get people to buy into the vision of the company,

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how to get people to be emotionally invested

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in the success of clients when they're just all

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they do all day is make shorts and reels. But

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I do things like, for example, everybody in my

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company. When we have a client, everybody who

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touches that client through the process, so if

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they're the editor for the long form, they make

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the short form videos, they make the social media

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posts, they make the social media distribution,

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they do client follow -ups with them, they do

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the FAQ stuff, they place it on the website.

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Every person that touches that account through

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their four -month cycle, when they renew in the

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fifth month and shoot their first podcast for

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the next cycle, Every single one of those people

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get a small bonus. Now, it might not seem like

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a lot, but when you have 100 people that you

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do that for, now all of a sudden you're getting

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a nice little $400, $500, $600 bonus just for

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doing your job right. But that gets buy -in because

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to them, like – If they screw up because they

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also have to have like 90 percent accuracy on

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this, they can't be behind like, you know, certain

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benchmarks to be eligible for that. But, you

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know, realistic benchmarks, not 100 percent this

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and but, you know, 90, 95 percent where, yeah,

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every once in a while something's going to slip

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through. But for the most part, we're doing a

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good job. They have those benchmarks, so they're

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watching those benchmarks because they know once

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things start rolling around every month, there's

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500, 600 dollars on the line for them. So it's

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things like that, running a remote company. And

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you talked about a lot of solopreneurs in small

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companies. Listen, I've been a solopreneur. I've

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had companies of two or three people. I've had

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companies of 75, 100 people. I've had companies

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of 30, 40 people. In this day and age, there

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should be no such thing as a solopreneur. If

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you're doing everything, you're doing everything

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wrong. And the reason I say that is that stuff

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that you're spending three hours answering emails

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and filtering out and building spreadsheets,

00:13:00.769 --> 00:13:02.809
there is somebody in the Philippines that you

00:13:02.809 --> 00:13:05.009
could pay $3, $4 an hour, which is two to three

00:13:05.009 --> 00:13:07.250
times what all of their neighbors are making

00:13:07.250 --> 00:13:10.330
for other work. So you're not – some people are

00:13:10.330 --> 00:13:12.110
like, oh, I don't like the OSHA. It's like, listen,

00:13:12.169 --> 00:13:15.649
I've had the same VA for four years. She knows

00:13:15.649 --> 00:13:19.570
me. She knows what I do, how I do it. She manages

00:13:19.570 --> 00:13:21.629
my email. She does all this. She does all that.

00:13:21.830 --> 00:13:24.370
When I first hired her, she was making $3 an

00:13:24.370 --> 00:13:27.509
hour, which was double what the average income

00:13:27.509 --> 00:13:31.049
in her city, Manila, was. She now, after four

00:13:31.049 --> 00:13:35.610
years, makes $9 an hour with me. She literally

00:13:35.610 --> 00:13:37.490
will get on the line and say, you have no idea

00:13:37.490 --> 00:13:40.600
how much you've changed my family. You know,

00:13:40.620 --> 00:13:42.259
like her parents live with her. She's got kids.

00:13:42.419 --> 00:13:44.980
She's got she's just like my whole like our whole

00:13:44.980 --> 00:13:47.480
like we went on of it. Literally, I've had employees

00:13:47.480 --> 00:13:49.220
in other countries tell me this is the first

00:13:49.220 --> 00:13:50.899
time I've ever been able to go on a vacation

00:13:50.899 --> 00:13:56.379
in my life. And so you can impact people. And

00:13:56.379 --> 00:13:58.779
it's like, oh, well, I got to hire American.

00:13:58.779 --> 00:14:01.919
Sure. Hire somebody that's 30. that makes $30

00:14:01.919 --> 00:14:04.440
an hour that's going to be irritated and say,

00:14:04.480 --> 00:14:06.320
that's not in my job description. If you want

00:14:06.320 --> 00:14:08.039
to do that, that's fine. And listen, half my

00:14:08.039 --> 00:14:10.240
team is in the U .S., so I'm not disparaging

00:14:10.240 --> 00:14:12.679
U .S. workers. Yes. But when it comes to certain

00:14:12.679 --> 00:14:18.470
types of tasks. that can be done offshore, you

00:14:18.470 --> 00:14:21.070
should not be spending time doing that. You should

00:14:21.070 --> 00:14:24.450
be offshoring that. You should be handing that

00:14:24.450 --> 00:14:26.809
off. And if you're great at sales, you need to

00:14:26.809 --> 00:14:28.750
be selling the shit out of your stuff. Sorry

00:14:28.750 --> 00:14:31.610
if you don't allow me to say this. You should

00:14:31.610 --> 00:14:37.710
be selling like crazy. And I'm of the opinion,

00:14:37.929 --> 00:14:41.429
especially for the founder, the more that your

00:14:41.429 --> 00:14:47.080
best people, are only doing the things that only

00:14:47.080 --> 00:14:51.519
they can do, the stronger your company is. Because

00:14:51.519 --> 00:14:53.759
so many people, it's like, I'll have somebody

00:14:53.759 --> 00:14:55.039
be like, I've been working on this spreadsheet

00:14:55.039 --> 00:14:58.179
for three hours. I'm like, why? Why didn't you

00:14:58.179 --> 00:15:00.299
hand that off to so -and -so and let them do

00:15:00.299 --> 00:15:03.919
it? You are good at this, and that job I pay

00:15:03.919 --> 00:15:07.700
$40 an hour for. That other job I could pay $3

00:15:07.700 --> 00:15:11.100
an hour for. Why are you doing that? So in today's

00:15:11.100 --> 00:15:14.389
day and age between AI, And between offshoring,

00:15:14.470 --> 00:15:17.129
there's really should be no such thing as one

00:15:17.129 --> 00:15:20.450
person doing everything because it is extremely

00:15:20.450 --> 00:15:24.090
affordable for you to find alternate ways for

00:15:24.090 --> 00:15:25.909
even if you just start off with things like motion

00:15:25.909 --> 00:15:28.529
app or I use a thing called side coach dot AI,

00:15:28.730 --> 00:15:31.710
which is a it's like a coaching for business

00:15:31.710 --> 00:15:35.470
owners. And I literally just speak into it. It's

00:15:35.470 --> 00:15:38.149
I speak into it and it literally has everything.

00:15:38.940 --> 00:15:41.340
that i need to do it has timelines it has the

00:15:41.340 --> 00:15:44.639
steps and all i do is i say i need to build a

00:15:44.639 --> 00:15:49.259
onboarding five uh series a five video series

00:15:49.259 --> 00:15:51.399
onboarding with three action items at the end

00:15:51.399 --> 00:15:53.580
of each so when a client comes on they get five

00:15:53.580 --> 00:15:56.460
days of automated videos and so every step is

00:15:56.460 --> 00:15:58.860
there i go through the step it disseminates it

00:15:58.860 --> 00:16:01.659
it's done and i move on to the next thing yeah

00:16:01.659 --> 00:16:06.220
so that's where we live so if you're small maybe

00:16:06.220 --> 00:16:09.039
you just want a job And there's three kinds of

00:16:09.039 --> 00:16:11.019
business owners, right? There's people that wanted

00:16:11.019 --> 00:16:12.620
to create their own job because they didn't want

00:16:12.620 --> 00:16:15.179
to work for anybody. Those people aren't looking

00:16:15.179 --> 00:16:17.620
to hire people and have struggles and be frustrated.

00:16:17.799 --> 00:16:20.879
They just want enough to make money and live

00:16:20.879 --> 00:16:23.299
their life. And that's fine. I don't disrespect

00:16:23.299 --> 00:16:26.179
that. Then there's people who want to build a

00:16:26.179 --> 00:16:29.360
business. Now, business has them at the center

00:16:29.360 --> 00:16:31.940
of it. It has X amount of people around them,

00:16:32.019 --> 00:16:34.720
and it'll do a certain amount, probably top out

00:16:34.720 --> 00:16:38.240
one, three, five million. but then there's people

00:16:38.240 --> 00:16:40.799
that want to build a company and people that

00:16:40.799 --> 00:16:42.740
want to build a company understand the company

00:16:42.740 --> 00:16:45.080
isn't about what i want it's about what the market

00:16:45.080 --> 00:16:48.039
wants and what my people need so how do i build

00:16:48.039 --> 00:16:52.740
an ecosystem a a mechanism for success not just

00:16:52.740 --> 00:16:55.740
for me but for the people that work with me and

00:16:55.740 --> 00:16:57.960
it bought into my vision and for the people that

00:16:57.960 --> 00:17:01.820
we serve most importantly and so i think most

00:17:01.820 --> 00:17:04.279
business owners need to sit down and ask themselves

00:17:04.839 --> 00:17:07.380
Why did I start this business? Did I just start

00:17:07.380 --> 00:17:08.960
it because I don't want anybody to tell me what

00:17:08.960 --> 00:17:11.599
to do and I want to be my own boss? That's fine.

00:17:11.700 --> 00:17:14.559
You're going to make your $150 ,000 a year. You're

00:17:14.559 --> 00:17:16.559
going to work for yourself or whatever the dollar

00:17:16.559 --> 00:17:18.180
amount is. I'm just throwing that out there.

00:17:18.339 --> 00:17:21.039
And that's fine. I don't disrespect you for that.

00:17:21.559 --> 00:17:24.140
Did I want a business where I have to be involved

00:17:24.140 --> 00:17:26.180
in everything and I'm in the middle and I feel

00:17:26.180 --> 00:17:28.299
important and I drive up to the office and there's

00:17:28.299 --> 00:17:31.859
this sign that says president only? Some people,

00:17:31.940 --> 00:17:33.559
that's just what they want in life. They want

00:17:33.559 --> 00:17:38.799
that. bravado hey no i just i i and i built both

00:17:38.799 --> 00:17:41.279
of those first kinds of businesses yeah so it's

00:17:41.279 --> 00:17:43.440
not like i don't know where i'm coming from but

00:17:43.440 --> 00:17:47.119
now i've said listen i know from mistakes and

00:17:47.119 --> 00:17:50.980
from victories how to build a company from scratch

00:17:50.980 --> 00:17:53.519
and that's what i'm doing is building a company

00:17:53.519 --> 00:17:56.740
where so we do this all the time in my in my

00:17:56.740 --> 00:17:58.619
company and my team and tell me if i'm running

00:17:58.619 --> 00:18:00.960
over your time because i literally talk an hour

00:18:00.960 --> 00:18:04.359
straight but I share the vision of the company

00:18:04.359 --> 00:18:06.480
with, with people. I'm like, okay guys, in the

00:18:06.480 --> 00:18:08.059
next six months, we want this, this, and this

00:18:08.059 --> 00:18:09.740
initiative done. We want this, this, and this

00:18:09.740 --> 00:18:11.720
many clients. We want this, this, and this margins.

00:18:12.259 --> 00:18:14.259
And then I'll say, and for myself, this is what

00:18:14.259 --> 00:18:16.240
I want to accomplish. And I'll have like what

00:18:16.240 --> 00:18:18.720
I call vision casting meetings. And then I just

00:18:18.720 --> 00:18:20.839
get like random texts from people or random.

00:18:20.859 --> 00:18:23.380
We use a discord server that we have built for

00:18:23.380 --> 00:18:26.259
inter. And it's, I spent a hundred bucks and

00:18:26.259 --> 00:18:28.779
it's way more fun than Slack and all that dry

00:18:28.779 --> 00:18:31.740
corporate stuff. We have all kinds of gifts and,

00:18:31.779 --> 00:18:35.430
and, GIFs, if you don't know what a GIF is, and

00:18:35.430 --> 00:18:38.430
memes, and we just all day bouncing back and

00:18:38.430 --> 00:18:40.809
forth, having a good time, but getting shit done,

00:18:41.069 --> 00:18:47.769
right? So creating that culture of connectedness,

00:18:47.829 --> 00:18:50.630
even in a remote environment, but understanding

00:18:50.630 --> 00:18:54.490
that I'm building a company, and I'll have them

00:18:54.490 --> 00:18:57.089
literally be like, hey, my goal this year is

00:18:57.089 --> 00:18:59.420
I want to move here. I want to make X amount

00:18:59.420 --> 00:19:01.259
of money. I want to put this much money in the

00:19:01.259 --> 00:19:03.440
bank. In order to do that, I need to earn this

00:19:03.440 --> 00:19:06.200
much money. I didn't ask for that. That wasn't

00:19:06.200 --> 00:19:09.640
me. That was them saying to me, hey, we're all

00:19:09.640 --> 00:19:11.940
about goals here, and I wanted to be accountable

00:19:11.940 --> 00:19:15.539
to you for my goals. Yes, yes. Unsolicited because

00:19:15.539 --> 00:19:19.940
of the culture that we create. Dennis, you know,

00:19:20.039 --> 00:19:22.759
you've you've said and not in a negative way,

00:19:22.839 --> 00:19:25.900
you said you've said an awful lot that I believe

00:19:25.900 --> 00:19:28.460
the listener can really, really take from you.

00:19:28.539 --> 00:19:30.740
And that's determining what type of business

00:19:30.740 --> 00:19:33.180
you want. Right. Do you want to just be the head

00:19:33.180 --> 00:19:35.720
honcho or do you want just a business with a

00:19:35.720 --> 00:19:37.640
few people that makes, you know, six figures?

00:19:37.700 --> 00:19:40.940
Or do you want a company that also says a lot

00:19:40.940 --> 00:19:43.960
about if you're going to do this and it's just

00:19:43.960 --> 00:19:47.099
your little small business? the exit plan is

00:19:47.099 --> 00:19:49.079
a little bit different so there's an exit plan

00:19:49.079 --> 00:19:51.740
to everything else i think you also made a great

00:19:51.740 --> 00:19:54.759
point about um togetherness and the camaraderie

00:19:54.759 --> 00:19:58.279
and and being able to have a business where you

00:19:58.279 --> 00:20:00.380
guys are all on the same page but one of the

00:20:00.380 --> 00:20:04.059
things that i really really love to hear my guests

00:20:04.059 --> 00:20:07.339
and people such as yourself talk about is not

00:20:07.339 --> 00:20:12.210
worrying about spending the money Right. If that's

00:20:12.210 --> 00:20:14.569
not your strength, then it's going to take that's

00:20:14.569 --> 00:20:16.329
going to you're going to spend most of your time

00:20:16.329 --> 00:20:19.549
doing Excel spreadsheets. But if you can do that.

00:20:19.630 --> 00:20:21.750
So it's almost like the word delegation. Right.

00:20:22.109 --> 00:20:25.309
Delegating and being OK with knowing that that's

00:20:25.309 --> 00:20:27.490
not your strength. But a lot of people don't

00:20:27.490 --> 00:20:29.849
do that. So, again, that comes back, Dennis,

00:20:29.950 --> 00:20:32.869
to the fact of why are most businesses failing

00:20:32.869 --> 00:20:35.910
is because I believe it's my strongest belief

00:20:35.910 --> 00:20:38.529
that we're all wearing too many hats and not

00:20:38.529 --> 00:20:41.049
really trying to give it up. or delegated to

00:20:41.049 --> 00:20:43.450
the right people that have the right strength

00:20:43.450 --> 00:20:45.970
for the right job and the right duty. And I'll

00:20:45.970 --> 00:20:49.130
even say this. It's not even about that's not

00:20:49.130 --> 00:20:53.769
your strength. It's not your best strength. So

00:20:53.769 --> 00:20:56.369
like me, sales process development, marketing,

00:20:56.589 --> 00:20:59.890
I'm a brand evangelist. I tend to come off as

00:20:59.890 --> 00:21:01.710
having pretty high energy. I hear that a lot

00:21:01.710 --> 00:21:03.210
on the shows where they're just like, man, I

00:21:03.210 --> 00:21:07.849
didn't expect that. you know being a brand evangelist

00:21:07.849 --> 00:21:11.690
branding systems uh we always talk about better

00:21:11.690 --> 00:21:13.970
faster less friction everything we do we want

00:21:13.970 --> 00:21:15.789
to do it better we want to do it faster and we

00:21:15.789 --> 00:21:17.430
want there to be less friction whether it's for

00:21:17.430 --> 00:21:22.589
our clients uh internally whatever but one delegation

00:21:22.589 --> 00:21:25.849
is probably the biggest reason that most companies

00:21:25.849 --> 00:21:29.450
stop at building their own job or getting to

00:21:29.450 --> 00:21:33.450
two or three people i'll i'll raise you from

00:21:33.450 --> 00:21:36.759
saying don't do it if you're not good at it.

00:21:37.140 --> 00:21:40.579
And I'll raise you to say, if you can train somebody

00:21:40.579 --> 00:21:44.480
to be 75 % as good at it as you are, then you

00:21:44.480 --> 00:21:47.680
need to delegate that off as well. Because everyone's

00:21:47.680 --> 00:21:49.759
like, I just don't have time. And it's like,

00:21:49.819 --> 00:21:52.119
so you don't have 30 minutes to train somebody

00:21:52.119 --> 00:21:54.940
one time. So you're going to take two hours every

00:21:54.940 --> 00:21:57.960
week for the rest of your life to do it. Tell

00:21:57.960 --> 00:22:00.599
me how that's logical, Mr. Business or Miss Business

00:22:00.599 --> 00:22:03.759
Owner. Like, it doesn't make sense. You know,

00:22:03.759 --> 00:22:08.279
so so if you can train somebody to do as well

00:22:08.279 --> 00:22:10.640
as you can at a 75 percent mark and that's everything.

00:22:10.740 --> 00:22:13.039
Look at that. Oh, if I did it, it's like if you

00:22:13.039 --> 00:22:14.420
did it, then you wouldn't have done the other

00:22:14.420 --> 00:22:16.779
thing. You just landed a thirty thousand dollar

00:22:16.779 --> 00:22:18.900
a month client. If you'd have been fucking around

00:22:18.900 --> 00:22:21.579
with spreadsheets the whole time, that that client

00:22:21.579 --> 00:22:23.140
wouldn't be there and no one would be getting

00:22:23.140 --> 00:22:26.680
paid. Yes. So what are you doing? Yes. So and

00:22:26.680 --> 00:22:29.220
I'm not trying like. I love that. I got a background.

00:22:29.339 --> 00:22:31.319
I got a background as a Baptist preacher. I was

00:22:31.319 --> 00:22:34.019
a Baptist preacher for about 20 years. So I try

00:22:34.019 --> 00:22:36.559
to stay out of that, like, what is wrong with

00:22:36.559 --> 00:22:40.640
you? You know, so I'm trying to get, you know,

00:22:40.680 --> 00:22:42.980
I try to have that like positive, like energy,

00:22:43.059 --> 00:22:45.759
but still be able to say hard things. They say

00:22:45.759 --> 00:22:48.519
hard things with a smile. Yeah. I'm passionate

00:22:48.519 --> 00:22:51.000
about it. Yeah. And I, and I, and you could,

00:22:51.039 --> 00:22:54.160
I swear I could. feeling, but what's so cool

00:22:54.160 --> 00:22:56.839
about it is knowing that you have experience

00:22:56.839 --> 00:23:00.299
in so much that that's where the passion comes

00:23:00.299 --> 00:23:04.440
in at. It's not like you just said and you intervened

00:23:04.440 --> 00:23:06.319
and said, hey, I have the experience. That's

00:23:06.319 --> 00:23:09.500
why I'm saying what I'm saying right now. Successful

00:23:09.500 --> 00:23:11.680
people are people who have failed several times.

00:23:11.980 --> 00:23:14.920
Absolutely. I tell you that quote is everywhere

00:23:14.920 --> 00:23:17.900
and people should look at it and realize that

00:23:17.900 --> 00:23:20.440
they're not the only one. You're not the only

00:23:20.440 --> 00:23:22.769
one. The other thing I would encourage people,

00:23:22.809 --> 00:23:24.650
because this was hugely encouraging to me, because

00:23:24.650 --> 00:23:26.650
I started my first business, like I said, early

00:23:26.650 --> 00:23:28.849
20s. I was making like $350 ,000 a year in the

00:23:28.849 --> 00:23:31.230
early 2000s. I thought, I'm going to be a millionaire

00:23:31.230 --> 00:23:33.990
by 30. There's no way I can't. 30 comes and goes,

00:23:34.089 --> 00:23:36.390
no millionaire. Another couple of businesses

00:23:36.390 --> 00:23:39.289
in my 30s took off. I could have franchised them,

00:23:39.430 --> 00:23:41.549
blah, blah, blah. Marriage issues, whatever,

00:23:41.670 --> 00:23:44.309
doesn't matter. Same thing. By the time I'm 40,

00:23:44.410 --> 00:23:46.069
I'm going to be a millionaire. I know it. I just

00:23:46.069 --> 00:23:50.119
know it. Not there yet. Now I'm 40. Now 47. live

00:23:50.119 --> 00:23:52.420
on an island. I live a life that most people

00:23:52.420 --> 00:23:55.099
wish they could live despite the money. Like

00:23:55.099 --> 00:23:57.599
I know that I'm privileged in the sense of like,

00:23:57.660 --> 00:24:00.720
but I built this life on purpose. I built a remote

00:24:00.720 --> 00:24:04.400
company. I built a group of people that they're

00:24:04.400 --> 00:24:06.819
used to seeing me with different backdrops. You

00:24:06.819 --> 00:24:08.759
know, when I'm traveling, I'm in Thailand, I'm

00:24:08.759 --> 00:24:11.099
in Bali, I'm here, I'm there. They're used to

00:24:11.099 --> 00:24:13.059
seeing that. So to them, they're not like, oh,

00:24:13.200 --> 00:24:16.099
our owner, he's just never like, that's the style.

00:24:16.509 --> 00:24:20.650
of leadership that we have. But like being able

00:24:20.650 --> 00:24:23.869
to come forward and just be like, listen, I failed.

00:24:24.130 --> 00:24:28.369
I've learned. I've grown. And now here I am.

00:24:28.450 --> 00:24:33.950
And I know what not to do. And that's much more

00:24:33.950 --> 00:24:36.349
important than knowing what to do. The other

00:24:36.349 --> 00:24:41.309
thing I will say is I foster an atmosphere that

00:24:41.309 --> 00:24:44.869
accepts failure. And not a lot of businesses

00:24:44.869 --> 00:24:48.519
do that. Yes. And when you do that, where you

00:24:48.519 --> 00:24:53.799
foster the the high tolerance for failure, then

00:24:53.799 --> 00:24:57.319
that makes people where they're not afraid to

00:24:57.319 --> 00:25:00.799
make decisions. Absolutely. Like we had, you

00:25:00.799 --> 00:25:02.819
know, we started off with just a few clients

00:25:02.819 --> 00:25:04.440
and we start off in spreadsheets. And then we

00:25:04.440 --> 00:25:06.519
went to Monday and then we went to teamwork.

00:25:06.599 --> 00:25:09.480
And now we're in ClickUp for all of our project

00:25:09.480 --> 00:25:11.859
management. It's been like a six month project

00:25:11.859 --> 00:25:13.980
where we tried it and failed and tried it and

00:25:13.980 --> 00:25:16.740
failed. I had two of my directors and I was like,

00:25:16.799 --> 00:25:19.660
hey, guys, because they didn't they pulled me

00:25:19.660 --> 00:25:22.000
in for a question and I answered the question.

00:25:22.079 --> 00:25:23.920
And then I stopped and I said, let me go back

00:25:23.920 --> 00:25:26.240
in this meeting. I was like, guys, why did you

00:25:26.240 --> 00:25:28.519
need me to answer that? Did you not know the

00:25:28.519 --> 00:25:30.619
answer? And they were like, we actually did.

00:25:30.759 --> 00:25:33.220
And I said, OK, so help me understand. Have I

00:25:33.220 --> 00:25:35.960
done something that has put you in a position

00:25:35.960 --> 00:25:38.779
to be afraid to make decisions where if you fail,

00:25:38.960 --> 00:25:44.130
it's going to cause some sort of, you know. circumstance

00:25:44.130 --> 00:25:45.829
for you that it's going to make you uncomfortable.

00:25:45.970 --> 00:25:47.829
And they're like, no, like we know you. And they're

00:25:47.829 --> 00:25:50.009
just like, and we all three work together. I

00:25:50.009 --> 00:25:51.549
had a different business partner before. And

00:25:51.549 --> 00:25:53.069
they're just like, remember, we work for so -and

00:25:53.069 --> 00:25:55.410
-so. And so we're kind of like afraid to make

00:25:55.410 --> 00:25:57.230
decisions because he would just come ream us

00:25:57.230 --> 00:25:59.230
and tell us the right way to do it. And I'm like,

00:25:59.250 --> 00:26:01.250
guys, you've worked with me now directly for

00:26:01.250 --> 00:26:02.829
a year because they were in a different division

00:26:02.829 --> 00:26:05.789
before working directly for my old partner. And

00:26:05.789 --> 00:26:10.349
I said, I said, listen, guys. I trust you to

00:26:10.349 --> 00:26:13.390
make decisions. I said, look at this whole thing

00:26:13.390 --> 00:26:17.470
of us being in ClickUp now. I led that whole

00:26:17.470 --> 00:26:22.890
thing. And I failed three times before I succeeded.

00:26:23.990 --> 00:26:26.950
Do you think that I'm going to give myself more

00:26:26.950 --> 00:26:28.630
grace than I'm going to give to you? And most

00:26:28.630 --> 00:26:30.309
people would, but I'm not that kind of person.

00:26:30.650 --> 00:26:33.490
I'm going to give you grace. As long as you're

00:26:33.490 --> 00:26:36.970
moving, I would. If you don't move, I have a

00:26:36.970 --> 00:26:39.089
problem. But if you're moving and trying and

00:26:39.089 --> 00:26:43.369
trying to figure it out now, you know, motion

00:26:43.369 --> 00:26:46.950
creates that centrifugal force where eventually

00:26:46.950 --> 00:26:50.029
it's like water, right? Water keeps going like

00:26:50.029 --> 00:26:52.910
this until it finds that path and then it goes

00:26:52.910 --> 00:26:56.130
smooth. And most business owners, they're just

00:26:56.130 --> 00:26:58.730
like, oh, the water's going crazy. Just shut

00:26:58.730 --> 00:27:01.250
off the spigot. We can't do it. It's like, wait

00:27:01.250 --> 00:27:04.930
a minute. The water's trying to find the riverbed.

00:27:05.369 --> 00:27:08.029
And now it's found the riverbed and it's flowing

00:27:08.029 --> 00:27:10.630
beautifully or the creek bed or whatever it is.

00:27:10.710 --> 00:27:12.470
Yeah, yeah, yeah. And it's the same thing in

00:27:12.470 --> 00:27:14.250
business. We have to be willing to be like, okay,

00:27:14.269 --> 00:27:15.869
we tried this. We tried it. It didn't work. We

00:27:15.869 --> 00:27:18.170
tried this. It didn't work. Always understanding

00:27:18.170 --> 00:27:20.670
that there's going to be failures, but failures

00:27:20.670 --> 00:27:25.250
lead to success. And with that mind frame, I

00:27:25.250 --> 00:27:27.390
read a quote recently. I think I put it up on

00:27:27.390 --> 00:27:29.710
my Facebook, but it was something like the difference

00:27:29.710 --> 00:27:32.529
between success and not success is how often

00:27:32.529 --> 00:27:36.890
you're willing to fail. And that's just really

00:27:36.890 --> 00:27:39.930
what it is. Absolutely. And I'll say one last

00:27:39.930 --> 00:27:41.609
thing. Again, we've probably gone a little over,

00:27:41.690 --> 00:27:44.210
but one thing that really encouraged me is I

00:27:44.210 --> 00:27:46.789
read a – I don't know if it was an article or

00:27:46.789 --> 00:27:49.390
a chapter in a book, but it was about the first

00:27:49.390 --> 00:27:52.450
-generation millionaire. And the first -generation

00:27:52.450 --> 00:27:55.930
millionaire is in their 50s. They've had three

00:27:55.930 --> 00:27:59.890
to five failed businesses. They've filed bankruptcy

00:27:59.890 --> 00:28:03.900
two and a half times. If you looked on paper

00:28:03.900 --> 00:28:06.180
and they give you example after example after

00:28:06.180 --> 00:28:09.079
example of people who we know in society, think

00:28:09.079 --> 00:28:12.579
about the guy who owns – is it Alibaba? Is that

00:28:12.579 --> 00:28:15.920
the one out of China? I don't know. Alibaba is

00:28:15.920 --> 00:28:20.079
like the Amazon of China. Okay, okay. That guy

00:28:20.079 --> 00:28:24.960
who owns that is like a billionaire. Well, he

00:28:24.960 --> 00:28:29.019
like had three like – normal everyday jobs failed

00:28:29.019 --> 00:28:31.759
out like until he was like 40 something or 50

00:28:31.759 --> 00:28:34.140
he was literally considered like the family failure

00:28:34.140 --> 00:28:37.019
and now he's a billionaire because he just kept

00:28:37.019 --> 00:28:38.880
going and kept going and kept going and kept

00:28:38.880 --> 00:28:41.160
going you can look it up if you're watching this

00:28:41.160 --> 00:28:43.440
i think it's alibaba probably there's some people

00:28:43.440 --> 00:28:46.319
going it's not alibaba you idiot it's this but

00:28:46.319 --> 00:28:48.140
i think you know the story i'm talking about

00:28:48.140 --> 00:28:50.460
he's chinese he came up with the chinese version

00:28:50.460 --> 00:28:53.720
of amazon if you look at his old life he he did

00:28:53.720 --> 00:28:56.470
not have You know, he wasn't like CEO of Samsung

00:28:56.470 --> 00:28:59.930
and then CEO of Honda. And now he created this.

00:28:59.990 --> 00:29:02.069
He was a guy who failed and failed and failed

00:29:02.069 --> 00:29:04.750
and failed. And not until his late somewhere

00:29:04.750 --> 00:29:08.750
in his 40s or 50s. Yeah, it popped off for him.

00:29:08.990 --> 00:29:12.529
And so, you know, that was encouraging to me

00:29:12.529 --> 00:29:15.509
because I was like, it's OK. I didn't make where

00:29:15.509 --> 00:29:17.910
I wanted to make it at 30 or 40, because most

00:29:17.910 --> 00:29:21.029
people take as long as I'm taking to get where

00:29:21.029 --> 00:29:24.289
I plan on going. What was your most significant

00:29:24.289 --> 00:29:27.150
learning experience across the board since you

00:29:27.150 --> 00:29:31.710
owned your own business? It's about picking partners,

00:29:31.769 --> 00:29:35.549
but it's also about what happens when things

00:29:35.549 --> 00:29:41.170
don't go right. And I started a business with

00:29:41.170 --> 00:29:43.329
an individual, invented the product, trained

00:29:43.329 --> 00:29:45.170
the company, built it to where I didn't need

00:29:45.170 --> 00:29:47.029
to be there. He was cool with that. I'll run

00:29:47.029 --> 00:29:51.200
the day -to -day. He convinces me. you should

00:29:51.200 --> 00:29:53.500
open up another office so i open up another office

00:29:53.500 --> 00:29:55.880
i'm using that income to open this new office

00:29:55.880 --> 00:29:59.400
i get about three months in and no check in my

00:29:59.400 --> 00:30:01.140
bank account and i was like what's going on and

00:30:01.140 --> 00:30:03.359
he goes oh well you've reached our non -compete

00:30:03.359 --> 00:30:05.700
clause and i was like our non -compete clause

00:30:05.700 --> 00:30:08.519
we have the same company name we use the same

00:30:08.519 --> 00:30:11.180
website we've split up the states in which we

00:30:11.180 --> 00:30:13.380
work and he was just like yeah my lawyer told

00:30:13.380 --> 00:30:15.380
me i don't have to pay you anymore and i was

00:30:15.380 --> 00:30:18.460
like okay so i went and got a lawyer um you know

00:30:18.460 --> 00:30:20.369
and now i'm out probably a couple million dollars,

00:30:20.529 --> 00:30:23.930
whatever. But here's the longer lesson. Yes.

00:30:24.789 --> 00:30:26.829
How many people have you heard tell you stories

00:30:26.829 --> 00:30:29.430
like this? You know, I did this and this and

00:30:29.430 --> 00:30:31.390
this, and then so -and -so ripped me off, and

00:30:31.390 --> 00:30:33.670
now they're like a mechanic, and nothing wrong

00:30:33.670 --> 00:30:35.490
with being a mechanic, but, you know, they just

00:30:35.490 --> 00:30:38.210
have a normal everyday job because somebody burned

00:30:38.210 --> 00:30:41.910
them and hurt them, right? I've always said I

00:30:41.910 --> 00:30:44.900
refuse to be bitter. So I'm back home visiting

00:30:44.900 --> 00:30:47.500
and I drive by our office. We have like a eight,

00:30:47.579 --> 00:30:50.200
10 ,000 square foot office. I see his Mercedes.

00:30:50.420 --> 00:30:54.180
I see his Tahoe. I see all of this stuff. I see

00:30:54.180 --> 00:30:56.559
all the employees there. Most of them know me

00:30:56.559 --> 00:30:58.640
because I wrote the script, trained them, blah,

00:30:58.660 --> 00:31:02.019
blah, blah. I said in my heart, I could kill

00:31:02.019 --> 00:31:06.119
that man. Literally, I said that. As soon as

00:31:06.119 --> 00:31:10.799
I did, I swung into the parking lot. I parked.

00:31:11.420 --> 00:31:14.900
I walked in. The receptionist was like, oh, my

00:31:14.900 --> 00:31:17.420
God, because she knew what had happened, right?

00:31:18.099 --> 00:31:22.700
And she's like, Al, TM is here for you? And we

00:31:22.700 --> 00:31:24.799
hadn't talked in like a year and a half, two

00:31:24.799 --> 00:31:27.480
years. He's like, okay, send him up. So I go

00:31:27.480 --> 00:31:28.940
up to his office, and I look at him. I said,

00:31:29.140 --> 00:31:32.880
Al, I just want you to know, and you might not

00:31:32.880 --> 00:31:35.839
even think that you need this, but this is maybe

00:31:35.839 --> 00:31:39.160
more for me than for you, but I want you to know

00:31:39.160 --> 00:31:40.740
that I forgive you for what happened between

00:31:40.740 --> 00:31:43.779
us. Yes, because I can't live with this anger

00:31:43.779 --> 00:31:47.019
and bitterness. You made decisions. I don't understand

00:31:47.019 --> 00:31:49.259
why you made them or why you did what you did.

00:31:49.420 --> 00:31:52.960
But I need you to know that I forgive you. He

00:31:52.960 --> 00:31:56.539
looked across at me. He started bawling. He said,

00:31:56.579 --> 00:31:59.200
ever since I did to you what I did, my life is

00:31:59.200 --> 00:32:01.480
in shambles. My son is in jail for life for a

00:32:01.480 --> 00:32:04.180
drive by shooting. My wife caught me cheating

00:32:04.180 --> 00:32:06.799
in the home. So I lost my marriage, lost my home.

00:32:07.799 --> 00:32:11.660
The company is not doing well. I'll sign over

00:32:11.660 --> 00:32:13.519
the company to you right now. Now, I knew that

00:32:13.519 --> 00:32:15.480
he was doing some shady stuff. I won't get into

00:32:15.480 --> 00:32:18.259
it. That's not really part of the story. But

00:32:18.259 --> 00:32:20.420
that was the biggest lesson that I learned is

00:32:20.420 --> 00:32:25.319
when you have failures, don't find someone else

00:32:25.319 --> 00:32:28.259
to blame them on. Yes. Or even if there is another

00:32:28.259 --> 00:32:32.119
person to blame them on, do not harbor the anger

00:32:32.119 --> 00:32:34.440
and bitterness that will fester inside of you

00:32:34.440 --> 00:32:37.799
for years to come if you allow it. You must forgive,

00:32:38.140 --> 00:32:42.819
adapt. and overcome and move forward, or you're

00:32:42.819 --> 00:32:45.680
going to be stuck at, I'd be a millionaire if

00:32:45.680 --> 00:32:47.799
Al hadn't ripped me off the rest of my life.

00:32:47.980 --> 00:32:51.920
Yeah. You know what I mean? And so that is the

00:32:51.920 --> 00:32:54.579
biggest lesson I've learned is when the failures

00:32:54.579 --> 00:32:56.960
come and when people disappoint you and let you

00:32:56.960 --> 00:33:01.960
down, let it go, move forward, forgive yourself,

00:33:02.339 --> 00:33:05.980
forgive them, forgive the universe or whatever

00:33:05.980 --> 00:33:08.920
you believe, and just keep going until you get

00:33:08.920 --> 00:33:10.359
where you're going to get. And it might take

00:33:10.359 --> 00:33:12.900
another year, it might take another decade, or

00:33:12.900 --> 00:33:14.940
in my case, another couple of decades, and I'm

00:33:14.940 --> 00:33:16.980
still not quite there yet. Thank you for being

00:33:16.980 --> 00:33:18.940
here today. I'm really happy that you tuned in

00:33:18.940 --> 00:33:21.579
to Vision Pros Live. I'm looking forward to seeing

00:33:21.579 --> 00:33:24.619
your reactions as these episodes continue to

00:33:24.619 --> 00:33:26.319
move forward. This is going to get more and more

00:33:26.319 --> 00:33:28.640
fun. We'll have more and more engagement as well.

00:33:28.680 --> 00:33:30.579
We'll invite people to participate in the show.

00:33:30.720 --> 00:33:32.759
And thank you for giving us your time and attention.

00:33:33.079 --> 00:33:35.700
Have an excellent time building out your vision

00:33:35.700 --> 00:33:37.059
and becoming a vision pro yourself.
