WEBVTT

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Please share with me your first, last name, where

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you're located and the name of your business.

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Yeah, my name's Chris Marr. I am based in Dundee

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in Scotland in the UK. And my business is The

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Authoritative Coach. Tell me a little bit more

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about the, it's the word for me, authoritative,

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of course. So tell me more about The Authoritative

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Coach. Yeah, so the word I think is important,

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right? It's like, it's a curious word. I don't

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think people use it all that much. And I think...

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the word authority has some negative connotation

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sometimes as well right so I think a lot of people

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will get this off me when they meet me for the

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first time understand it a bit more but authority

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has this sort of like power over other people

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right and that's not really what we're after

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we're not really to like try and control other

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people or manipulate other people but we do want

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to have as experts as professionals we do want

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to have control and influence and respect right

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and that requires an authoritative presence you

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know like how do we turn up how do we talk about

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our thing how do we work with our clients how

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do we craft those relationships with the people

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that we work with and how do we even through

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our marketing our content podcast interviews

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How do we turn up in an authoritative way that

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allows the people around us to feel like I can

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trust this person? I respect this person. What

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they're saying sounds interesting. In fact, it's

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influencing me or motivating me to want to change

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in some way. And so I think there's a lot of

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ways in which we diminish, accidentally diminish

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our authority. that then leads to people around

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us not really trusting us and not really respecting

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us and not taking us seriously and that's the

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work that I'm in is helping people to see how

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they are accidentally diminishing their authority

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and help them to with the skills the confidence

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and the consistency to get that control and influence

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and respect and ultimately become authoritative

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in their expertise. So that's what the word is

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all about. And that's what it means to me. And

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I love it. I love it. So I didn't think that

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I was going to actually bring this in, but I

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just had an aha moment as I was taking the 20

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question, the, what is it? People pleasing. assessment

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there were questions in there that were asked

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such as um setting boundaries and that's that's

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having authoritative control uh setting appointments

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feeling some type of way after you set boundaries

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and so now it's linking to me as you just spoke

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is You were trying to hear or having an understanding,

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the assessment was trying to have an understanding

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of how authoritative can you be without feeling

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some type of way, a type of guilt or outside

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of that. And with that assessment, what can you

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do with that? Ah, I just had all this aha moments,

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Chris. There we go. That's three minutes into

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the podcast. That'll do. I think there's a couple

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of things that are really important to mention

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there, which is that. People don't necessarily

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want to be known as a people pleaser. I think

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we've all got a sense of what that is and why

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it's not great, right? And then there's the difference

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between being a people pleaser in your professional

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life and a people pleaser in your personal life,

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right? Those can be slightly different. I've

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had lots of people asking me about all of this.

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I'm really focused on how people pleasing is

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showing up in your... professional work right

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and then when we think about boundaries I think

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it's really interesting because we want to have

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better boundaries we want to be able to communicate

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them more clearly and we don't want to feel guilty

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about it when we do it and therefore what we

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need to do is work on why are they important

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right why is it important that I'm able to communicate

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this boundary clearly because it allows me to

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do my best work and if I let somebody if there's

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a transgression of that boundary and I allow

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it it means that like I'm overwhelmed or I'm

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overworked or I'm tired I get sick and it's like

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what you're doing is I like to use instead of

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saying boundaries I like to say set the conditions

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for success like what does it look like for you

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as the authoritative expert the professional

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to take the time To set the conditions for success

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in the relationship between you and the client,

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because you know what that should look like because

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you're the experienced person. The client's doing

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it for the first time, maybe. What does it look

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like to set the conditions for the work that

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we're going to do together so we're successful

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at our highest potential? And what does it look

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like to set the conditions so that me, the professional,

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can do my best work and therefore, obviously,

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that rubs off? on all my clients and so when

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i think boundaries i think the better way to

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look at it for professionals is to take the lead

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on setting the conditions for success right when

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you decided to come up with that name authoritative

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yeah how what what was your thought like what

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did you like i'm this well say so the world like

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it's a busy place out there right and all these

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other words are taken like i looked at a lot

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of things like transform transformative coach

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or like loads of people had actually you wouldn't

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be surprised but quite a few people had opinions

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about what it should be or shouldn't be but what

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i knew i think from the beginning it's interesting

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because nothing was ever like you know it wasn't

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you know i didn't go from zero to one it wasn't

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like black and white it wasn't like one day i

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just knew it was like it all started as an experiment

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right I was like well what happens if I started

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an Instagram account with the name no branding

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no like if you scroll back on my feed you'll

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see all this like just I didn't know what I was

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doing but what I knew was is that nobody else

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owned that word and when I mean owned it nobody

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else was known for that word right and I think

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it's important that people are able to like so

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for example people today will send me content

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about people pleasing they're like have you seen

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this listen to this podcast or have you seen

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this article because they know they've got like

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a hook to put their jacket on like they know

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that people pleasing is my thing and so they

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know that that's that's the word so I'm like

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authoritative was one of those words that nobody

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else seemed to be using and I thought well That

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looks like a clear opening for me. I'm going

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to take that word and I'm going to own it. It

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became the title of the book. And even though

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coach is in the title, it's really about being

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more coach -like in your work. So it's really,

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a lot of people don't see themselves as a coach,

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but they can certainly be more authoritative

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and they can certainly be more coach -like in

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their work as well. So that's where that all

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came from. It was very much an experiment, very

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much a sort of organic idea that eventually became...

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this actually feels really good and then just

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put money behind it and attention into it and

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started to brand it all up and it became a very

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organic approach like it was built very organically

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and still is to this day just every month it

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seems to get a bit tighter a bit more clear a

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bit more you know known. Yes and so when I seen

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your picture if I may say, just the word, right?

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The name of the website and then the hands folded.

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I was like, is he going to be mean? That's right.

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Yeah. And so I was like, I had to read into it.

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I had to go into it. And I was like, is he going

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to be mean to me? You're the authoritative coach.

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So one thing that I love about this, Chris, and

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what I do is that I'm a firm believer that there's

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somebody behind the website. There's someone.

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that is just as human as you you know and when

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we go on a website and we see all these accolades

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and all these you know about me's and who we've

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helped I love hearing about the person behind

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the website who, you know, because as I mentioned,

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that's what I saw. That was my first thought

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was he's going to be authoritative. He's going

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to tell me what I need to do, how I need to do

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it. I might not have any input. Well, everybody,

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I was wrong. Jamaica was wrong and I love it,

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but I love how it sticks because that's something

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that I'm going to definitely remember. Yeah.

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Yeah. Yeah. there's a bit of a juxtaposition

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between the word authoritative and the word coach

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because what you're saying there is like authoritative

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means consultant telling me what to do giving

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me the answers doing all this work you know but

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authoritative and co that i think that's an interesting

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it's just very interesting to hear you say that

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how long have you been doing this well the authoritative

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coach as a business is one year old today which

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is awesome right which is really cool um so we're

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celebrating one year but I have been doing this

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work for over 10 years now this in this particular

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field um so you know I started I never I think

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that when I started calling myself a coach was

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probably about only as recent as like six or

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seven years ago I never really felt like a coach

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but I always felt like a teacher you know I was

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always a good I felt like a teacher of adults

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and I've done that i have done that since i was

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19 years old so for about 25 years i have taught

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adults something like a training course or just

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any type of knowledge or information i've done

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it for so long now but in my more mature years

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i have kind of taken like acceptance or ownership

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of the of the title as a coach because i figured

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out that that's actually what i'm doing is coaching

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so you know it's been We did it for a long time

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in some capacity, but not always, you know, not

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always like with the label as a coach. Yeah.

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What made you take that leap and just accept

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it? Yeah, I went. So I've always been very like

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I like to explore all the different like angles

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or perspectives or mental models in the work

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that I do. And one of those one of those paths

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took me into counseling. So I went to the local

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university here in Dundee. I did. I started a

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master's in counseling, which is a long program

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over four years. And I quit after nine months.

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And the reason that I ended up leaving, initially

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I saw this big overlap between coaching and counseling.

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I can see it was the same sort of skill set,

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same type of approach. But as time went on, I

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saw those sort of like that Venn diagram of those

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circles pulling apart. And I started, it was

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really good for me. I don't regret starting and

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I don't regret quitting. But what helped me understand

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was that. that's coaching is what i'm supposed

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to be doing it helped me see that there was a

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distinct difference and that i wasn't necessarily

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supposed to be all in on counseling but i actually

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took a lot of the counseling skills and applied

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them to my coaching which i thought was fascinating

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so i think that was certainly one of the experiences

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i had that sort of locked me in into coaching

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was just understanding the difference between

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well what's what's what's what's counseling What's

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consulting? What's coaching? The distinct differences

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between these different types of work and then

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being able to see that actually, yeah, that's

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what I do. I coach. You know what's interesting?

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And again, my mind tends to go when I'm on these.

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You said something. Coaching, counselling and

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consulting. Would you mind sharing with me those

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different and how you see that they're different?

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Yeah, I could do it in a sort of broad stroke.

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Certainly, I think as a coach, I think it's important

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to recognize that as a business coach, there

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are times where you need to be a consultant.

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And I think it's easy to kind of explain what

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those are. So as a coach, a lot of times I'm

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asking questions. I'm looking at you for the

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answer, not the answer from me. So like, well,

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what do you think we should do about it? What

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do you think we missed? If we did that, what

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do you think would happen? What would be the

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worst case scenario? Like I'm looking to you

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to kind of like work through the problem, work

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towards the answer, knowing that if you come

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up with the solution for yourself, you're going

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to own it. You're going to feel motivated to

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want to do something about it. You're going to

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take ownership of it, right? That's really key.

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That's the coach, right? The coach is going to

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sit there with you in that tension. The consultant,

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however, has to come in sometimes. If you think

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about a seesaw, just like going, tipping all

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the way to one other side, it's like, okay. i've

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listened to everything you've said here's exactly

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what you need to do you need to do this this

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and this and then once you've done those things

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we need to do this this and this and once we've

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done them we'll be done you know so there's someone

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that's actually with their hat their consultant

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hat on is defining the path or is coming up with

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the solution um because because either the client

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can't do that themselves or the coach has got

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to the point where if I let you continue down

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this path, you're going to make a lot of mistakes.

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And I can't sit here and watch you do that. So

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it's advisory time. It's consulting time. So

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you switch between the two. Yes. So but the one

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thing that coaching and consulting has in common

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is that it's usually you're usually hired as

00:13:36.279 --> 00:13:38.879
an external objective source from the client.

00:13:39.309 --> 00:13:41.669
Right. So I can look and see the behaviors, the

00:13:41.669 --> 00:13:42.809
things that you're doing that are getting in

00:13:42.809 --> 00:13:44.870
your way. And the other thing that they have

00:13:44.870 --> 00:13:46.990
in common is it's usually future orientated.

00:13:47.049 --> 00:13:50.289
Right. So I'm keen that after every session and

00:13:50.289 --> 00:13:52.009
the work that we're doing, we're moving towards

00:13:52.009 --> 00:13:55.350
something. We're moving forward. Yes. And that's

00:13:55.350 --> 00:13:58.190
a distinct difference in counseling and counseling.

00:13:58.269 --> 00:14:01.110
There isn't really a sense of urgency to move

00:14:01.110 --> 00:14:04.750
towards a solution. And it's generally focused

00:14:04.750 --> 00:14:07.950
on the past rather than the future. uh of course

00:14:07.950 --> 00:14:10.809
also four and a half years compared to maybe

00:14:10.809 --> 00:14:13.590
taking some courses to get coaching and consulting

00:14:13.590 --> 00:14:16.190
might be a difference too there's a big lesson

00:14:16.190 --> 00:14:18.669
there though right i could have changed my whole

00:14:18.669 --> 00:14:20.789
career thinking i was supposed to be a counselor

00:14:20.789 --> 00:14:23.870
but instead i went and tried to figure it out

00:14:23.870 --> 00:14:27.129
first like you know i tried it on like a like

00:14:27.129 --> 00:14:29.470
a jacket you know i was like this is a good fit

00:14:29.470 --> 00:14:32.580
for me actually It's a bit big in the shoulders.

00:14:32.700 --> 00:14:34.580
It's not really for me, you know. And I was able

00:14:34.580 --> 00:14:37.000
to try it on without upending my whole career

00:14:37.000 --> 00:14:39.440
and going all in on something before I really

00:14:39.440 --> 00:14:43.500
figured out. I think oftentimes we have a romantic

00:14:43.500 --> 00:14:47.299
idea about this thing that we want to do. And

00:14:47.299 --> 00:14:49.919
I think it's good to go and just explore it without

00:14:49.919 --> 00:14:53.539
anything at stake and really figure out actually

00:14:53.539 --> 00:14:56.740
what parts of this do I not like and then make

00:14:56.740 --> 00:14:58.419
a decision. So there's a big lesson in there,

00:14:58.480 --> 00:15:01.230
I think. Yeah, definitely. Not to mention there's

00:15:01.230 --> 00:15:03.470
a there's a financial aspect to all these three

00:15:03.470 --> 00:15:08.629
differences as well, too. Oh, yeah. Yes. With

00:15:08.629 --> 00:15:11.309
authoritative coaching, I would not be Vision

00:15:11.309 --> 00:15:13.730
Pros Live if I did not ask you to tell me about

00:15:13.730 --> 00:15:16.129
your vision. Where are you going? Where are you

00:15:16.129 --> 00:15:20.000
at? Right. So this business that is a year old

00:15:20.000 --> 00:15:22.120
today, I want this business to be the business

00:15:22.120 --> 00:15:26.100
I run for the next 10 to 15 years. And the mission

00:15:26.100 --> 00:15:29.399
is to help people, generally speaking, professionals

00:15:29.399 --> 00:15:33.220
to feel more confident. and to get the sense

00:15:33.220 --> 00:15:35.120
that they really are stepping into their authority

00:15:35.120 --> 00:15:36.840
as their experts, right? So when they come into

00:15:36.840 --> 00:15:39.080
work every day, they feel like they're really

00:15:39.080 --> 00:15:42.159
making a difference. People are, they have influence,

00:15:42.379 --> 00:15:45.759
they have respect from people. I want that to

00:15:45.759 --> 00:15:48.279
be true for them. And so part of that vision

00:15:48.279 --> 00:15:51.860
includes me building and creating a place where

00:15:51.860 --> 00:15:55.200
professionals can come. and actually talk about

00:15:55.200 --> 00:15:56.639
the challenges that they're having with their

00:15:56.639 --> 00:15:58.840
clients. This is something that I pulled from

00:15:58.840 --> 00:16:00.539
counseling, which I think is really critical

00:16:00.539 --> 00:16:03.899
to the story, is that in counseling, if you want

00:16:03.899 --> 00:16:06.539
to be a registered counselor, you need to have

00:16:06.539 --> 00:16:10.299
a formal source of supervision. I need to meet

00:16:10.299 --> 00:16:12.539
you every month so I can talk about my clients.

00:16:12.600 --> 00:16:14.899
That doesn't exist in other professions, right?

00:16:15.039 --> 00:16:17.059
So if you're a client -facing professional, you're

00:16:17.059 --> 00:16:19.580
working with clients every day, you don't have

00:16:19.580 --> 00:16:23.799
a place where you can go and actually talk. about

00:16:23.799 --> 00:16:25.860
what's happening in your client relationships

00:16:25.860 --> 00:16:28.720
and that's where i want people to come is to

00:16:28.720 --> 00:16:32.179
come to me and actually troubleshoot it unpack

00:16:32.179 --> 00:16:35.960
it practice it role play it get different skills

00:16:35.960 --> 00:16:38.639
different perspectives frameworks tools methods

00:16:39.820 --> 00:16:42.419
practice all of that actually watch their client

00:16:42.419 --> 00:16:44.980
sessions nobody does that watch their client

00:16:44.980 --> 00:16:47.519
sessions give them feedback also that they can

00:16:47.519 --> 00:16:49.639
go back to their clients with this heightened

00:16:49.639 --> 00:16:53.480
sense of confidence with the right skills so

00:16:53.480 --> 00:16:57.240
they can really just feel truly confident in

00:16:57.240 --> 00:16:58.940
the work that they're doing and if the coach

00:16:58.940 --> 00:17:01.799
or the private you know if the professional is

00:17:01.799 --> 00:17:05.119
confident That rubs off on the client. The client

00:17:05.119 --> 00:17:07.920
doesn't want to feel more doubtful. They want

00:17:07.920 --> 00:17:10.099
confidence. And so that's what I want for everybody

00:17:10.099 --> 00:17:11.460
that I work with, that they feel like they're

00:17:11.460 --> 00:17:13.240
doing their best work. They feel like they're

00:17:13.240 --> 00:17:14.619
thriving in the work that they're doing. They

00:17:14.619 --> 00:17:16.619
feel like they're making a difference. And when

00:17:16.619 --> 00:17:20.500
they work with people, they listen, they do the

00:17:20.500 --> 00:17:22.700
work, and they get the best results as well.

00:17:22.839 --> 00:17:27.599
With that, is there a specific level that you

00:17:27.599 --> 00:17:30.079
work with? Do you work with entrepreneurs, individuals,

00:17:30.299 --> 00:17:33.799
corporate, such as that? yeah it's really broad

00:17:33.799 --> 00:17:35.779
actually I don't really niche down on the type

00:17:35.779 --> 00:17:38.500
of person if you work with clients in a professional

00:17:38.500 --> 00:17:41.400
setting then the work that I do will absolutely

00:17:41.400 --> 00:17:44.900
be relevant for you now for the most part though

00:17:44.900 --> 00:17:48.200
it's owners usually somebody who owns the business

00:17:48.200 --> 00:17:51.099
and I'll work with their team so I work with

00:17:51.099 --> 00:17:54.519
sales teams account management teams leadership

00:17:54.519 --> 00:17:58.720
teams and owners usually generally speaking so

00:17:58.720 --> 00:18:01.470
sometimes that means an agency will come to me

00:18:01.470 --> 00:18:03.930
and I'll work with the owners and I'll work with

00:18:03.930 --> 00:18:05.630
the client facing team. I'll work with their

00:18:05.630 --> 00:18:07.170
sales team. You know, I'll work with all of them.

00:18:07.849 --> 00:18:12.069
So yeah, it's any capacity really. I just want

00:18:12.069 --> 00:18:14.170
to, like I said, the vision's there, right? It

00:18:14.170 --> 00:18:17.930
doesn't, it doesn't, it includes everybody essentially

00:18:17.930 --> 00:18:20.730
is what I'm trying to get at. Sounds good. And

00:18:20.730 --> 00:18:24.470
before I leave, I have one favorite question.

00:18:24.769 --> 00:18:28.289
I always ask everyone. Okay. What are the greatest

00:18:28.289 --> 00:18:32.640
joys of what you do? Oh, there's so many. Let

00:18:32.640 --> 00:18:34.640
me try and pick one. The one that comes front

00:18:34.640 --> 00:18:37.220
of mind is just a very recent one. You know how

00:18:37.220 --> 00:18:40.160
we mentioned earlier about if you grow, you're

00:18:40.160 --> 00:18:42.220
more valuable to others, right? If you're constantly

00:18:42.220 --> 00:18:45.440
working on the stuff that's challenging for you,

00:18:45.480 --> 00:18:48.400
you're having breakthroughs, you're more valuably

00:18:48.400 --> 00:18:51.180
positioned to help others. Well, what happened

00:18:51.180 --> 00:18:55.799
in my work, this is so cool to see, is that because

00:18:55.799 --> 00:18:59.960
I'm working on my stuff, I am... I can help others.

00:19:00.000 --> 00:19:03.359
So I help one, what this person, a coach, she's

00:19:03.359 --> 00:19:06.299
a coach, a consultant. I help her to have breakthroughs

00:19:06.299 --> 00:19:09.000
in her own business, stuff that she was resisting.

00:19:09.480 --> 00:19:11.920
And so I help her with it. And then the next

00:19:11.920 --> 00:19:14.819
thing I know, I see her clients doing the same

00:19:14.819 --> 00:19:17.720
thing for their business. And it's like, there's

00:19:17.720 --> 00:19:22.480
this trickle effect. And I love the fact that

00:19:22.480 --> 00:19:24.740
I'm behind the curtain. Like I'm not looking

00:19:24.740 --> 00:19:26.480
for the spotlight. That's not what this business

00:19:26.480 --> 00:19:28.240
is all about. The spotlight should be on the

00:19:28.240 --> 00:19:29.779
client and the results that they're getting.

00:19:30.299 --> 00:19:32.700
But it was so interesting to see the spotlight

00:19:32.700 --> 00:19:36.400
being shown on their client doing the things

00:19:36.400 --> 00:19:38.059
that we've been working on. So I thought that

00:19:38.059 --> 00:19:41.180
was like really cool just to see this sort of

00:19:41.180 --> 00:19:46.140
second order or third order impact of the work

00:19:46.140 --> 00:19:47.920
that we were doing together. I just thought it

00:19:47.920 --> 00:19:51.519
was just really cool. Kind of like. thing that

00:19:51.519 --> 00:19:54.599
was worthy of celebration and recognition thank

00:19:54.599 --> 00:19:56.700
you for being here today i'm really happy that

00:19:56.700 --> 00:19:58.740
you tuned in to vision pros live i'm looking

00:19:58.740 --> 00:20:02.000
forward to seeing your reactions as these episodes

00:20:02.000 --> 00:20:03.799
continue to move forward this is going to get

00:20:03.799 --> 00:20:06.420
more and more fun we'll have more and more engagement

00:20:06.420 --> 00:20:08.500
as well we'll invite people to participate in

00:20:08.500 --> 00:20:10.680
the show and thank you for giving us your time

00:20:10.680 --> 00:20:12.980
and attention have an excellent time building

00:20:12.980 --> 00:20:15.319
out your vision and becoming a vision pro yourself
