WEBVTT 00:00:00.000 --> 00:00:03.419 why do you do what you do? And if you have some 00:00:03.419 --> 00:00:09.220 of the stories that pertain to that, why? I think 00:00:09.220 --> 00:00:11.300 the main reason I do what I do is because my 00:00:11.300 --> 00:00:15.220 family likes food and a roof over their head. 00:00:15.419 --> 00:00:20.600 Well said. Well said. That's probably the presumed, 00:00:20.600 --> 00:00:25.820 right? Everyone starts off right away. I think 00:00:25.820 --> 00:00:28.699 one of the bigger reasons why I... I do what 00:00:28.699 --> 00:00:31.000 I do. I, you know, working as a fractional COO 00:00:31.000 --> 00:00:34.299 is there's a lot of people with great ideas that 00:00:34.299 --> 00:00:37.820 start their business and it gets complex and 00:00:37.820 --> 00:00:40.460 they don't have somebody managing that complexity. 00:00:40.640 --> 00:00:44.259 And so at some point their business is at risk 00:00:44.259 --> 00:00:47.859 for failing because it's so complex and they, 00:00:47.939 --> 00:00:50.579 they think they have everything, but it's starting 00:00:50.579 --> 00:00:52.640 to come apart and they're getting stressed out 00:00:52.640 --> 00:00:56.420 and overworked. And I really believe that these 00:00:56.420 --> 00:00:59.020 businesses, they're part of it. part of a community 00:00:59.020 --> 00:01:01.640 you know they're hiring people they're putting 00:01:01.640 --> 00:01:06.299 out um expenses to hire staff and then those 00:01:06.299 --> 00:01:07.959 people they live in the communities the business 00:01:07.959 --> 00:01:10.439 owner you know their profits and earnings they're 00:01:10.439 --> 00:01:14.939 spending it locally and so um i'm worried about 00:01:14.939 --> 00:01:16.920 these smaller businesses that are part of these 00:01:16.920 --> 00:01:19.959 small communities that if they fail then those 00:01:19.959 --> 00:01:22.159 jobs go away those products go away those services 00:01:22.159 --> 00:01:25.980 go away and um somebody's livelihood and the 00:01:25.980 --> 00:01:27.879 families that they were supporting all go away. 00:01:28.459 --> 00:01:31.819 So I can help business owners become more efficient 00:01:31.819 --> 00:01:34.420 and run their businesses better, get them to 00:01:34.420 --> 00:01:35.799 a place where they can actually pass it on to 00:01:35.799 --> 00:01:38.760 somebody else. Then the community gets to benefit 00:01:38.760 --> 00:01:43.739 by having a local business that's providing goods 00:01:43.739 --> 00:01:46.500 and services, that's hiring local people, that's 00:01:46.500 --> 00:01:49.159 spending the money locally and basically helping 00:01:49.159 --> 00:01:52.200 that community survive. Yeah. Thank you for sharing 00:01:52.200 --> 00:01:58.730 that. What do you get out of the whole process? 00:01:59.730 --> 00:02:02.810 Well, I get to live in my purpose and vision, 00:02:03.010 --> 00:02:05.950 which is helping other people realize their vision. 00:02:06.890 --> 00:02:11.090 So, yeah, I don't like being CEO of my own business. 00:02:11.210 --> 00:02:13.729 I wish I could be COO of my own business, but 00:02:13.729 --> 00:02:16.250 I have to be CEO of my own business. But when 00:02:16.250 --> 00:02:18.909 I work as a fractional COO, I get to be fractional 00:02:18.909 --> 00:02:21.150 COO for other people. So I get to live in the 00:02:21.150 --> 00:02:25.129 fullness of that. Yes, that's awesome. um how 00:02:25.129 --> 00:02:28.289 what inspired you like what's the story behind 00:02:28.289 --> 00:02:31.569 like you know what i kept this is something that 00:02:31.569 --> 00:02:35.189 happened and this is why i went into this hero 00:02:35.189 --> 00:02:38.430 world like fix and what impact did that have 00:02:38.430 --> 00:02:40.569 on your life i think i would love to hear all 00:02:40.569 --> 00:02:45.870 those yeah i uh i think i mentioned before that 00:02:45.870 --> 00:02:50.289 you know my dad was a laborer growing up uh he 00:02:50.289 --> 00:02:54.199 was a UPS driver. Great company. They took care 00:02:54.199 --> 00:02:58.039 of him. But it was hard work. And so now he's 00:02:58.039 --> 00:03:02.159 in retirement years and it took a toll on him. 00:03:02.280 --> 00:03:06.680 It was a lot. But he was always worried about 00:03:06.680 --> 00:03:09.080 being fired. When you work for somebody else, 00:03:09.099 --> 00:03:10.860 you're always concerned about those kind of things. 00:03:11.659 --> 00:03:15.400 So working for myself kind of frees me from that 00:03:15.400 --> 00:03:20.120 worry or concern. What if the company goes under 00:03:20.120 --> 00:03:23.039 tomorrow? Okay, well, I have six clients, so 00:03:23.039 --> 00:03:25.719 one of them goes under. I still have five other 00:03:25.719 --> 00:03:31.240 resources. So I think setting myself up as my 00:03:31.240 --> 00:03:34.139 own business, as a consultant, gives me that 00:03:34.139 --> 00:03:36.400 freedom that I don't have to be tied to one person 00:03:36.400 --> 00:03:41.379 and one business success. Yeah, so that's big. 00:03:41.520 --> 00:03:44.439 And I don't know, I managed to make it work. 00:03:44.520 --> 00:03:48.479 And so that's great. And the best thing you can 00:03:48.479 --> 00:03:51.280 ever do in... when you're talking to people about 00:03:51.280 --> 00:03:54.259 challenges or problems is to be right. And so, 00:03:54.259 --> 00:03:57.960 you know, having a livelihood that's based on 00:03:57.960 --> 00:04:00.659 how I've decided to set things up, it's working 00:04:00.659 --> 00:04:04.199 and I'm helping people and I'm able to take care 00:04:04.199 --> 00:04:07.539 of my family. And I've just, I found a different 00:04:07.539 --> 00:04:09.199 way to do it. I don't think what my dad did was 00:04:09.199 --> 00:04:12.280 wrong. I think it worked for him. I think it 00:04:12.280 --> 00:04:13.960 worked for the way our economy worked and the 00:04:13.960 --> 00:04:15.840 way the systems were built, you know, many years 00:04:15.840 --> 00:04:20.310 ago. But now as, you know. We're seeing massive 00:04:20.310 --> 00:04:22.290 layoffs in government. We're seeing layoffs in 00:04:22.290 --> 00:04:25.790 companies. It's not guaranteed that you're going 00:04:25.790 --> 00:04:27.850 to be able to work for one company for 20 or 00:04:27.850 --> 00:04:32.430 30 years. There's no guarantees anymore. Yeah, 00:04:32.569 --> 00:04:37.310 and with the AI revolution, I think more than, 00:04:37.310 --> 00:04:41.589 I don't know how many jobs will actually be under 00:04:41.589 --> 00:04:45.870 scrutiny of getting fired or replaced or advanced 00:04:45.870 --> 00:04:48.050 if you're not. upgrading yourself with it and 00:04:48.050 --> 00:04:50.149 most people aren't they still aren't they're 00:04:50.149 --> 00:04:53.350 using it to some extent to the basic extent like 00:04:53.350 --> 00:04:55.810 probably high schooler can use i think but not 00:04:55.810 --> 00:04:57.649 most people are not using it the way they should 00:04:57.649 --> 00:05:01.389 to to save themselves time yeah we use we use 00:05:01.389 --> 00:05:04.550 ai um and there's actually a couple processes 00:05:04.550 --> 00:05:07.910 that it was taking me and uh two of my team members 00:05:07.910 --> 00:05:10.829 about 10 to 15 hours a week to manage and once 00:05:10.829 --> 00:05:13.509 we got ai and automation kind of take over that 00:05:13.509 --> 00:05:16.269 process That was like all of a sudden now I'm 00:05:16.269 --> 00:05:21.069 paying, you know, $10 a month to an AI service 00:05:21.069 --> 00:05:23.790 that's now taking on this work that was taking, 00:05:24.029 --> 00:05:26.670 you know, arguably a couple hundred dollars worth 00:05:26.670 --> 00:05:30.290 of, you know, employee costs and time. Yeah. 00:05:30.829 --> 00:05:34.490 And it didn't get rid of those employees. Those 00:05:34.490 --> 00:05:37.089 employees are still doing work, but now they're 00:05:37.089 --> 00:05:39.470 leveraging those tools. And so their productivity 00:05:39.470 --> 00:05:43.180 is going through the roof. And I'm able to empower 00:05:43.180 --> 00:05:45.279 them and enable them to do even more work by 00:05:45.279 --> 00:05:47.060 giving them a tool and resource to help assist 00:05:47.060 --> 00:05:50.420 with some of the day -to -day grindy stuff. Yeah, 00:05:50.459 --> 00:05:52.639 and I want to add to that, though. So there's 00:05:52.639 --> 00:05:55.699 two sides to the equation in this. And I think, 00:05:55.720 --> 00:06:01.759 yes, AI replaces jobs, but like 50, 100 years 00:06:01.759 --> 00:06:04.240 ago, people traveled through trains more than 00:06:04.240 --> 00:06:06.939 they travel through planes now. So like all those 00:06:06.939 --> 00:06:12.029 people who were getting a nice paycheck, By being 00:06:12.029 --> 00:06:15.870 in that industry. Are not here anymore. Because 00:06:15.870 --> 00:06:19.750 airplanes came through. Right. And what to say. 00:06:19.850 --> 00:06:24.790 In the next 10, 15, 20 or 100 years. Sorry. Say 00:06:24.790 --> 00:06:27.310 that again. So what's to say in the next 10, 00:06:27.410 --> 00:06:30.670 15, 20 or 100 years. Like airplanes would be 00:06:30.670 --> 00:06:33.149 like obsolete. We were like hey. And they'll 00:06:33.149 --> 00:06:35.089 talk about airplanes like. Oh I can't believe 00:06:35.089 --> 00:06:38.110 people used to spend. Eight hours a day. To travel 00:06:38.110 --> 00:06:42.899 from like New York. To. texas or or to go across 00:06:42.899 --> 00:06:44.480 the country but now you can do it in 10 minutes 00:06:44.480 --> 00:06:47.300 right like that will come a time and i think 00:06:47.300 --> 00:06:51.959 ai is in a way same same same agent if you don't 00:06:51.959 --> 00:06:55.319 use ai as a business owner and you're not using 00:06:55.319 --> 00:06:58.800 it to the ability to be more efficient and and 00:06:58.800 --> 00:07:02.860 save your own time um you'll put yourself in 00:07:02.860 --> 00:07:05.980 a disadvantage where if everyone around you around 00:07:05.980 --> 00:07:08.319 you is using it right every in your the people 00:07:08.319 --> 00:07:09.819 you're competing with they're going to be far 00:07:09.819 --> 00:07:12.899 ahead then you will be and i think that goes 00:07:12.899 --> 00:07:15.439 with other other places where people if they 00:07:15.439 --> 00:07:17.939 don't know how to implement yeah the right way 00:07:17.939 --> 00:07:21.500 um you fall behind and then you get replaced 00:07:21.500 --> 00:07:24.920 with someone who can't i mean it is it is new 00:07:24.920 --> 00:07:28.420 technology and it's looks a little bit different 00:07:28.420 --> 00:07:31.040 than other technology but you know look at when 00:07:31.040 --> 00:07:34.240 the typewriter came out yeah you know all the 00:07:34.240 --> 00:07:35.959 people used to handwrite stuff like all of a 00:07:35.959 --> 00:07:38.300 sudden it's typing And then the computers came 00:07:38.300 --> 00:07:40.439 out and then people were like, oh, no, what are 00:07:40.439 --> 00:07:41.600 we going to do with all the people that can type? 00:07:41.759 --> 00:07:44.939 And so technology is advancing. We need to learn 00:07:44.939 --> 00:07:48.740 to incorporate technology. And I think I don't 00:07:48.740 --> 00:07:51.339 remember the article I read, but basically now, 00:07:51.480 --> 00:07:54.660 just like a lot of businesses need to have some 00:07:54.660 --> 00:07:57.360 tech enablement, including like websites and 00:07:57.360 --> 00:07:59.560 SEO and email and all this other stuff that you 00:07:59.560 --> 00:08:02.819 didn't need 20 years ago or 40 years ago. You 00:08:02.819 --> 00:08:05.420 need to have some tech enablement. The future 00:08:05.420 --> 00:08:08.620 is having AI enablement as part of your core 00:08:08.620 --> 00:08:13.579 business process. And what does that look like? 00:08:14.019 --> 00:08:16.360 That's, I think that's going to become the standard 00:08:16.360 --> 00:08:19.439 for a lot of businesses. And if you don't have 00:08:19.439 --> 00:08:20.920 it, then you're going to be at a disadvantage. 00:08:21.160 --> 00:08:23.040 Not that you can't win, but you're just, you're 00:08:23.040 --> 00:08:25.459 going to be in a place where every, you know, 00:08:25.459 --> 00:08:28.459 a good example of that is like websites when 00:08:28.459 --> 00:08:30.879 they first came out, you know, not everyone that 00:08:30.879 --> 00:08:32.940 had a website, you could still run a business 00:08:32.940 --> 00:08:35.620 and do fine. Now you're at a place where you 00:08:35.620 --> 00:08:38.399 kind of need a website, even if it's not doing 00:08:38.399 --> 00:08:40.200 everything. At least when people go look you 00:08:40.200 --> 00:08:42.080 up, they're like, oh, I see you have a website. 00:08:42.240 --> 00:08:46.639 I can see who you are. So, yeah, I don't know. 00:08:46.980 --> 00:08:49.580 I'm not an early adopter. I think AI, when it 00:08:49.580 --> 00:08:53.000 was in formation in the last like 10 years, you 00:08:53.000 --> 00:08:55.179 know, five, 10 years, I wasn't really super into 00:08:55.179 --> 00:08:56.740 it. But in the last couple of years, it's gotten 00:08:56.740 --> 00:08:58.799 better. And now because we have data integration 00:08:58.799 --> 00:09:01.720 tools and everything else, I was like, you know 00:09:01.720 --> 00:09:03.840 what? i'm not an early early adopter i'm kind 00:09:03.840 --> 00:09:06.779 of that next phase on that bell curve i'm in 00:09:06.779 --> 00:09:10.539 that and i'm and i'm figuring it out and yeah 00:09:10.539 --> 00:09:13.320 it's it's exciting i think it's a great opportunity 00:09:13.320 --> 00:09:15.740 and we've done some experimentation and we've 00:09:15.740 --> 00:09:17.440 definitely gone down some rabbit holes too so 00:09:17.440 --> 00:09:19.600 i'm going to tell you this is you need a little 00:09:19.600 --> 00:09:22.580 r d budget to experiment with ai and how to implement 00:09:22.580 --> 00:09:26.679 that but going back to your story stories of 00:09:26.679 --> 00:09:28.460 like hey why are you doing what you do i think 00:09:28.460 --> 00:09:33.879 um It also comes down with like, hey, if you 00:09:33.879 --> 00:09:36.679 help people in your circle, the people that you're 00:09:36.679 --> 00:09:39.679 serving win, right? You win with them, right? 00:09:40.080 --> 00:09:42.759 Yeah. I mean, that's our, so the premise of how 00:09:42.759 --> 00:09:45.279 we set things up is we want to always provide 00:09:45.279 --> 00:09:48.279 more value than we capture. Correct. Because 00:09:48.279 --> 00:09:50.059 then if I can help a business earn $100 ,000 00:09:50.059 --> 00:09:54.179 and they've only given us $50 ,000, there's, 00:09:54.179 --> 00:09:56.460 what are they going to, they can't be mad, right? 00:09:56.639 --> 00:09:59.279 Yeah. But some people, it's like, hey, I gave 00:09:59.279 --> 00:10:01.899 you $50 ,000 worth of service, and if it didn't 00:10:01.899 --> 00:10:04.899 work, that's on you. Like, no, no, no. Don't 00:10:04.899 --> 00:10:08.919 do that. Create value, you know? Yeah, exactly. 00:10:09.679 --> 00:10:13.179 Obviously, you want people who are accountable 00:10:13.179 --> 00:10:15.879 to the actions that you provide them. And if 00:10:15.879 --> 00:10:20.080 a doctor tells me, like, hey, you need to do 00:10:20.080 --> 00:10:22.759 these exercises, take this medicine, and I don't 00:10:22.759 --> 00:10:26.700 do that, like, is it doctor's fault that I didn't? 00:10:26.960 --> 00:10:28.840 I went to the doctor and paid the doctor for 00:10:28.840 --> 00:10:30.940 his consultation, or is it my fault for not doing 00:10:30.940 --> 00:10:33.120 it? Maybe I need to hire someone who will do 00:10:33.120 --> 00:10:37.399 that for me with me. Maybe I need a nurse with 00:10:37.399 --> 00:10:39.480 it. I need a nurse to make sure I do all these 00:10:39.480 --> 00:10:41.240 things that will make me do it like a kid. But 00:10:41.240 --> 00:10:45.799 it's the either -or scenario. Yeah, it's interesting. 00:10:46.179 --> 00:10:49.659 So going back to kind of like why I do this, 00:10:49.740 --> 00:10:54.080 people need help, and people need different types 00:10:54.080 --> 00:10:58.220 of help. i can do operations it's i enjoy it 00:10:58.220 --> 00:11:01.580 it's fun and um it is interesting when you sit 00:11:01.580 --> 00:11:03.340 across the table from someone that is your ideal 00:11:03.340 --> 00:11:06.340 client and they don't want to do operations they 00:11:06.340 --> 00:11:08.019 know they need it and they want to pay somebody 00:11:08.019 --> 00:11:09.799 to do it and then you're sitting across the table 00:11:09.799 --> 00:11:12.360 saying this is what i do it's a win -win because 00:11:12.360 --> 00:11:13.679 they're so excited because they're like here 00:11:13.679 --> 00:11:15.519 you can take this and then i'm like yay i get 00:11:15.519 --> 00:11:19.039 this to do this work It's fun. Thank you for 00:11:19.039 --> 00:11:21.059 being here today. I'm really happy that you tuned 00:11:21.059 --> 00:11:23.340 in to Vision Pros Live. I'm looking forward to 00:11:23.340 --> 00:11:26.600 seeing your reactions as these episodes continue 00:11:26.600 --> 00:11:28.399 to move forward. This is going to get more and 00:11:28.399 --> 00:11:30.399 more fun. We'll have more and more engagement 00:11:30.399 --> 00:11:32.519 as well. We'll invite people to participate in 00:11:32.519 --> 00:11:34.700 the show. And thank you for giving us your time 00:11:34.700 --> 00:11:36.980 and attention. Have an excellent time building 00:11:36.980 --> 00:11:39.299 out your vision and becoming a vision pro yourself.