WEBVTT 00:00:00.000 --> 00:00:03.660 where would you say that the path from the past 00:00:03.660 --> 00:00:06.639 few months um what you've achieved in which which 00:00:06.639 --> 00:00:10.179 uh you see happened to where you're going with 00:00:10.179 --> 00:00:12.279 your vision where do you see yourself in the 00:00:12.279 --> 00:00:16.100 next few months weeks or or years yeah it's a 00:00:16.100 --> 00:00:18.800 great question so Really, this year has all been 00:00:18.800 --> 00:00:21.460 about simplifying our approach and being able 00:00:21.460 --> 00:00:25.660 to connect with a lot more women and men to provide 00:00:25.660 --> 00:00:27.800 them with the opportunities that we have had 00:00:27.800 --> 00:00:29.320 in our business and the opportunities that we 00:00:29.320 --> 00:00:33.799 have to coach, to get started, to scale your 00:00:33.799 --> 00:00:37.320 business and really, I guess, removing a lot 00:00:37.320 --> 00:00:39.700 more of those points of entry, but also providing 00:00:39.700 --> 00:00:43.109 them with a really clear roadmap. So it's before 00:00:43.109 --> 00:00:45.590 it was probably not really clear, you know, how 00:00:45.590 --> 00:00:47.390 you can come in and work with us, how you can 00:00:47.390 --> 00:00:49.829 build and then how you can scale. So really, 00:00:49.950 --> 00:00:52.530 I guess, mapping it out, visualizing it, but 00:00:52.530 --> 00:00:55.170 really clear stepping stones to giving the right 00:00:55.170 --> 00:01:00.049 resources to one, make it accessible. And three, 00:01:00.130 --> 00:01:02.590 actually clearly show what path they need to 00:01:02.590 --> 00:01:06.769 follow, what to expect in terms of their business. 00:01:06.849 --> 00:01:09.569 So we've really kind of we've simplified our 00:01:09.569 --> 00:01:12.370 offers. So rather than having multiple different 00:01:12.370 --> 00:01:14.609 offers and multiple different entry points, it's 00:01:14.609 --> 00:01:17.709 one point of entry for those getting started, 00:01:17.810 --> 00:01:20.269 one point of entry for those scaling and even 00:01:20.269 --> 00:01:22.049 just simplifying the way that we work with our 00:01:22.049 --> 00:01:25.569 clients, even in the programs as well. There's 00:01:25.569 --> 00:01:28.590 no point overcomplicating it. And sometimes when 00:01:28.590 --> 00:01:30.750 you're so close to the business, sometimes you 00:01:30.750 --> 00:01:32.790 do overcomplicate things. So we've been really 00:01:32.790 --> 00:01:34.849 working with the right people that have potentially 00:01:34.849 --> 00:01:36.689 walked the path that we want to walk and kind 00:01:36.689 --> 00:01:38.730 of learning from those experts and mentors and 00:01:38.730 --> 00:01:40.890 really streamlining this year. So not only to 00:01:40.890 --> 00:01:43.409 support entry into the business, but also support 00:01:43.409 --> 00:01:45.109 the way of working with that business as well. 00:01:45.409 --> 00:01:48.670 So tell me more about all those steps. I think 00:01:48.670 --> 00:01:53.310 when you brought up a very, very important step 00:01:53.310 --> 00:01:55.879 in. when it comes to building infrastructure 00:01:55.879 --> 00:02:01.040 for a business which is so overlooked and underrated. 00:02:01.340 --> 00:02:04.219 People do not want to talk about it. They have 00:02:04.219 --> 00:02:08.300 no idea what to do. People are looking for quick 00:02:08.300 --> 00:02:11.099 fixes to upgrade their business and to achieve 00:02:11.099 --> 00:02:15.539 high things and have more people join their businesses 00:02:15.539 --> 00:02:18.879 or buy from them or get their services. But no 00:02:18.879 --> 00:02:22.629 one is talking about the importance of this aspect 00:02:22.629 --> 00:02:24.610 of building the infrastructure that you just 00:02:24.610 --> 00:02:27.930 mentioned so tell me more about that um what 00:02:27.930 --> 00:02:30.449 was the story behind that and what exactly do 00:02:30.449 --> 00:02:32.050 you mean you're going to be coming forward and 00:02:32.050 --> 00:02:35.930 why yeah so i always believe every business there 00:02:35.930 --> 00:02:40.669 is room for growth and room for change and sometimes 00:02:40.669 --> 00:02:42.270 when you've been doing something for so long 00:02:42.270 --> 00:02:44.150 you're just like well it's kind of working but 00:02:44.150 --> 00:02:46.229 then you have these things that come up or you 00:02:46.229 --> 00:02:50.020 have some resistance or You know that there's 00:02:50.020 --> 00:02:52.639 something that needs to be fixed. So what I have 00:02:52.639 --> 00:02:56.580 done over the last probably month is I have leaned 00:02:56.580 --> 00:02:59.180 into my team and their expertise and having my 00:02:59.180 --> 00:03:01.080 head coaches step up and take a little bit more 00:03:01.080 --> 00:03:06.479 calls. being okay with that they are experts 00:03:06.479 --> 00:03:08.780 in their own field. So one is a copywriting coach. 00:03:08.879 --> 00:03:10.759 So she's taking more calls, which is then supporting 00:03:10.759 --> 00:03:13.039 our clients in their copy and messaging. And 00:03:13.039 --> 00:03:15.060 then we also have a mindset and sales coach that 00:03:15.060 --> 00:03:17.360 she's supporting them to really refine that sales 00:03:17.360 --> 00:03:21.379 process. So once now that has happened, it has 00:03:21.379 --> 00:03:23.580 allowed me to really step out, take a bird's 00:03:23.580 --> 00:03:25.240 eye view on the business to say, well, how can 00:03:25.240 --> 00:03:28.500 we make things quicker, but still keep them personalized? 00:03:28.599 --> 00:03:31.800 Because I'm all about AI and I'm all about automation. 00:03:32.520 --> 00:03:35.439 without taking the human element so that's been 00:03:35.439 --> 00:03:38.759 a really big focus one to make it not only easy 00:03:38.759 --> 00:03:41.780 but also to make sure that they feel that they 00:03:41.780 --> 00:03:46.439 have all of the information we have all of our 00:03:46.439 --> 00:03:48.719 let's say ducks in a row we're all covered legally 00:03:48.719 --> 00:03:52.460 and it's a win -win for both so you know rather 00:03:52.460 --> 00:03:55.629 than ticking a box on a website and potentially 00:03:55.629 --> 00:03:57.990 not even seeing the terms and conditions which 00:03:57.990 --> 00:03:59.949 it's standard let's be honest we all know that 00:03:59.949 --> 00:04:01.530 we should read the terms and conditions but people 00:04:01.530 --> 00:04:05.120 don't you know allowing us to be able to automate 00:04:05.120 --> 00:04:07.580 that to not only do they tick that they will 00:04:07.580 --> 00:04:09.659 also be sent a contract that's electronic signing 00:04:09.659 --> 00:04:12.680 so that they can actually see all of the t's 00:04:12.680 --> 00:04:14.860 and c's that they can sign and really support 00:04:14.860 --> 00:04:17.000 them into knowing what their responsibilities 00:04:17.000 --> 00:04:19.680 are as well as what our responsibilities are 00:04:19.680 --> 00:04:22.579 to them as well and really to encourage them 00:04:22.579 --> 00:04:26.600 to take action in their business show them what 00:04:26.600 --> 00:04:29.620 can be possible um so that's probably more so 00:04:29.620 --> 00:04:31.860 in our onboarding system but in terms of our 00:04:32.550 --> 00:04:36.449 working with clients is rather than over complicating 00:04:36.449 --> 00:04:40.610 it is meeting them where they're at so we do 00:04:40.610 --> 00:04:43.649 have quite a lot of content in our program and 00:04:43.649 --> 00:04:46.209 rather than here you go here's all the content 00:04:46.209 --> 00:04:48.129 go for your life because that doesn't work for 00:04:48.129 --> 00:04:51.029 everybody is really working on our one -to -one 00:04:51.029 --> 00:04:53.430 strategy calls where you're at where do you need 00:04:53.430 --> 00:04:56.189 to be and what can we offer you to make sure 00:04:56.189 --> 00:04:57.910 that you're getting from a to b and generally 00:04:57.910 --> 00:04:59.750 that is a personalized approach with you need 00:04:59.750 --> 00:05:02.680 to work on this module this module let's see 00:05:02.680 --> 00:05:05.399 it let's support you and then go and implement 00:05:05.399 --> 00:05:06.959 it and then we can move on to the next thing 00:05:06.959 --> 00:05:11.360 so really once we're allowed to not allowed to 00:05:11.360 --> 00:05:15.600 but simplifying here we get to support them and 00:05:15.600 --> 00:05:18.199 simplify it and rather than them sitting there 00:05:18.199 --> 00:05:21.459 and watching all the modules supporting them 00:05:21.459 --> 00:05:23.699 to know that business takes time and it is that 00:05:23.699 --> 00:05:27.759 marathon It's not a sprint. So be okay with, 00:05:27.819 --> 00:05:29.759 especially with putting systems in your business 00:05:29.759 --> 00:05:31.579 that it will take time, but it will serve you 00:05:31.579 --> 00:05:36.060 so much in the long term. Yes. Wow. There's wow. 00:05:36.139 --> 00:05:38.540 So much value in what you just shared in the 00:05:38.540 --> 00:05:41.439 last few minutes that I hope people then overlook. 00:05:41.939 --> 00:05:47.480 The first thing she mentioned was being okay 00:05:47.480 --> 00:05:50.899 with the thing that she did not know that other 00:05:50.899 --> 00:05:54.189 leaders. that she has other leaders in place 00:05:54.189 --> 00:05:57.730 who do the things better than she can in that 00:05:57.730 --> 00:06:00.430 department and she's okay with that. And I think 00:06:00.430 --> 00:06:03.370 that's one of the biggest things for entrepreneurs 00:06:03.370 --> 00:06:08.269 and solopreneurs who struggle with maybe control 00:06:08.269 --> 00:06:10.410 or authority in those cases and scenarios where 00:06:10.410 --> 00:06:13.790 they're not sure can they give away that control 00:06:13.790 --> 00:06:16.589 because they want things done a certain way. 00:06:17.219 --> 00:06:20.199 and giving away that control and relying not 00:06:20.199 --> 00:06:23.600 on the expertise of the person itself, but the 00:06:23.600 --> 00:06:25.819 resources and templates and procedures that you 00:06:25.819 --> 00:06:29.459 put in place to guide that person. And I think 00:06:29.459 --> 00:06:31.699 that's a very, very big point. And it looks like 00:06:31.699 --> 00:06:34.060 you have done that to various parts of your business. 00:06:34.480 --> 00:06:38.259 And that's very amazing. You have some thoughts 00:06:38.259 --> 00:06:40.920 on that. I'd love to hear it. Yeah, I think definitely 00:06:40.920 --> 00:06:44.259 it's about not, I mean, there's definitely things 00:06:44.259 --> 00:06:46.579 that I'm an expert in. And I still think even 00:06:46.579 --> 00:06:48.819 once you're an expert in one thing, you can still 00:06:48.819 --> 00:06:51.399 step up to the next level of expert. And every 00:06:51.399 --> 00:06:54.139 change that we make in our business is a learning 00:06:54.139 --> 00:06:56.660 experience. And then I just get to teach my clients 00:06:56.660 --> 00:07:00.360 on it. So I think that because so much changes 00:07:00.360 --> 00:07:03.540 in tech as well, you're not going to, to me, 00:07:03.660 --> 00:07:06.699 I feel like we have gone through so many. evolutions 00:07:06.699 --> 00:07:08.639 of the way that we do business since we started 00:07:08.639 --> 00:07:11.319 and I think you have to morph and change and 00:07:11.319 --> 00:07:13.500 there's always better ways to do things so rather 00:07:13.500 --> 00:07:15.339 than being like I'm the expert our business is 00:07:15.339 --> 00:07:18.000 rocking it's great well there's always holes 00:07:18.000 --> 00:07:19.959 to plug there's always things that you can improve 00:07:19.959 --> 00:07:22.500 and I like the fact that I do I am quite transparent 00:07:22.500 --> 00:07:24.439 and open with my clients that hey guys we're 00:07:24.439 --> 00:07:26.759 actually mixing it up we're totally changing 00:07:26.759 --> 00:07:28.680 the way that we do our back -ended business this 00:07:28.680 --> 00:07:30.699 is why this is what you can learn from it and 00:07:30.699 --> 00:07:32.779 this is what takeaways you could do to actually 00:07:33.360 --> 00:07:34.879 implement within your business as well. Thank 00:07:34.879 --> 00:07:36.879 you for being here today. I'm really happy that 00:07:36.879 --> 00:07:38.899 you tuned in to Vision Pros Live. I'm looking 00:07:38.899 --> 00:07:42.160 forward to seeing your reactions as these episodes 00:07:42.160 --> 00:07:43.959 continue to move forward. This is going to get 00:07:43.959 --> 00:07:46.560 more and more fun. We'll have more and more engagement 00:07:46.560 --> 00:07:48.660 as well. We'll invite people to participate in 00:07:48.660 --> 00:07:50.839 the show. And thank you for giving us your time 00:07:50.839 --> 00:07:53.120 and attention. Have an excellent time building 00:07:53.120 --> 00:07:55.480 out your vision and becoming a vision pro yourself.