WEBVTT 00:00:00.000 --> 00:00:05.299 Tell me about your vision. So my vision for me 00:00:05.299 --> 00:00:09.279 is really just to get the most out of my life 00:00:09.279 --> 00:00:13.380 and live my life to realize my potential. And 00:00:13.380 --> 00:00:15.900 that just goes for every aspect of my life, whether 00:00:15.900 --> 00:00:20.219 it's business, family, as a husband, as a father, 00:00:20.379 --> 00:00:25.280 as a brother, as a son, just everything, just 00:00:25.280 --> 00:00:28.800 live life so that I can just actualize my potential. 00:00:29.690 --> 00:00:34.469 I always believe that God gives us gifts and 00:00:34.469 --> 00:00:38.130 it's our job, it's our duty to do our best to 00:00:38.130 --> 00:00:40.369 realize those gifts. And that's kind of like 00:00:40.369 --> 00:00:43.689 our gift back is by realizing our potential. 00:00:44.390 --> 00:00:48.210 That's awesome. Out of all the visions that you 00:00:48.210 --> 00:00:50.969 just shared with me, what are you most passionate 00:00:50.969 --> 00:00:56.210 about? I'm most passionate about being a husband 00:00:56.210 --> 00:00:59.670 and a father. That's ultimately what. drives 00:00:59.670 --> 00:01:03.170 me to do everything. It drives me to work hard 00:01:03.170 --> 00:01:06.670 at the business, to grow the business, to stay 00:01:06.670 --> 00:01:08.909 in shape, to make sure that I live a long time 00:01:08.909 --> 00:01:11.349 and live a healthy life so that I'm there for 00:01:11.349 --> 00:01:16.090 my family. So I would say that my family is the 00:01:16.090 --> 00:01:19.349 ultimate driving force behind everything that 00:01:19.349 --> 00:01:22.750 I do. That's awesome. Your thoughts are very, 00:01:22.829 --> 00:01:26.030 very similar to my thoughts on that. So I appreciate 00:01:26.030 --> 00:01:32.420 you sharing that. What would you say is where 00:01:32.420 --> 00:01:36.000 did this vision of being the best husband and 00:01:36.000 --> 00:01:39.879 being the best version of yourself for your family 00:01:39.879 --> 00:01:43.180 come from? Like, was that somehow instilled in 00:01:43.180 --> 00:01:45.340 you through your family values or the things 00:01:45.340 --> 00:01:48.319 you've been learning? Or did you learn something 00:01:48.319 --> 00:01:50.920 from somewhere else or you saw someone being 00:01:50.920 --> 00:01:53.480 an example to you? What was it or something that 00:01:53.480 --> 00:01:57.120 you lacked rather? Yeah, I think that vision 00:01:57.120 --> 00:02:00.040 came from my parents really at a really young 00:02:00.040 --> 00:02:04.859 age. Ever since I can remember, my parents, they 00:02:04.859 --> 00:02:08.080 were always just instilling this idea to me that, 00:02:08.099 --> 00:02:12.560 and my two older brothers, that you can do whatever 00:02:12.560 --> 00:02:15.780 you want, just make sure you do your best at 00:02:15.780 --> 00:02:20.300 it. So they never said, oh, you need to do this 00:02:20.300 --> 00:02:22.719 career or that career. They said, just pick something 00:02:22.719 --> 00:02:26.120 and do your best at it. And that was just from 00:02:26.120 --> 00:02:29.159 a very young age to even as an adult, that's 00:02:29.159 --> 00:02:32.379 what they always tell us. And then I think just 00:02:32.379 --> 00:02:36.300 my upbringing in the church, you know, I always, 00:02:36.360 --> 00:02:40.960 you know, they tell us and they preach to us 00:02:40.960 --> 00:02:43.719 and they instill that, you know, there's a higher 00:02:43.719 --> 00:02:45.840 being, there's God, and that they give gifts 00:02:45.840 --> 00:02:48.639 to you. And then I was just thinking about how, 00:02:48.759 --> 00:02:52.240 you know, you're given these things and it's 00:02:52.240 --> 00:02:56.539 really wasteful if you don't. um try to do your 00:02:56.539 --> 00:02:59.919 best with what you're given if you just you know 00:02:59.919 --> 00:03:02.199 if you're lazy or if you don't try hard you don't 00:03:02.199 --> 00:03:05.300 take risks um that you're really taking those 00:03:05.300 --> 00:03:08.240 things that you have for granted and i wouldn't 00:03:08.240 --> 00:03:11.500 you know i don't i don't like having waste or 00:03:11.500 --> 00:03:15.219 like just taking things for granted yeah um yeah 00:03:15.219 --> 00:03:17.180 i don't know where scripture does that dimension 00:03:17.180 --> 00:03:19.460 that thou shalt eat from the sweat of the brow 00:03:19.460 --> 00:03:26.370 um so it's a I truly believe what you just said, 00:03:26.550 --> 00:03:31.229 and I believe in that, that we are on this earth 00:03:31.229 --> 00:03:34.849 for a very, very specific purpose. And if we 00:03:34.849 --> 00:03:37.090 don't fulfill that, we're wasting our life away 00:03:37.090 --> 00:03:43.330 either way. So now going and pivoting to being 00:03:43.330 --> 00:03:46.030 the best version of yourself and providing for 00:03:46.030 --> 00:03:49.750 your family, how did you get started on the law 00:03:49.750 --> 00:03:54.400 journey and what you do now? Well, I started 00:03:54.400 --> 00:03:58.599 the office back in 2014. I was recently married, 00:03:58.680 --> 00:04:02.020 got married in May of 2014. And then I had my 00:04:02.020 --> 00:04:05.580 first child in November 2014. And I was unemployed 00:04:05.580 --> 00:04:07.840 at the time. So I really had my back against 00:04:07.840 --> 00:04:10.439 the wall and I had to get things going. So that's 00:04:10.439 --> 00:04:12.400 when I decided, you know what, let me just open 00:04:12.400 --> 00:04:15.180 a practice right now. And I'm really motivated. 00:04:15.180 --> 00:04:17.860 I can invest all my time, energy and whatever 00:04:17.860 --> 00:04:20.379 money that I had to get this practice going. 00:04:21.160 --> 00:04:23.319 And I just thought like, hey, if I'm really willing 00:04:23.319 --> 00:04:27.699 to outwork everybody, take the chances and just 00:04:27.699 --> 00:04:31.879 really, you know, go all in that I could build 00:04:31.879 --> 00:04:33.759 something where I could have the flexibility 00:04:33.759 --> 00:04:36.959 to to just work and then also be there for my 00:04:36.959 --> 00:04:42.120 family. Yeah, that's awesome. What would you 00:04:42.120 --> 00:04:45.759 say going through that process? What are the 00:04:45.759 --> 00:04:49.740 things that you have learned when you try to 00:04:49.740 --> 00:04:56.569 do? Try to outwork everyone and learning through 00:04:56.569 --> 00:04:58.230 those processes. What have you learned in the 00:04:58.230 --> 00:05:00.930 entrepreneurship world through that? I think 00:05:00.930 --> 00:05:05.529 one thing that I learned is that if you're willing 00:05:05.529 --> 00:05:09.649 to just commit 100 % to what you're doing and 00:05:09.649 --> 00:05:13.189 take chances, you're already way ahead of the 00:05:13.189 --> 00:05:16.009 game because a lot of people... I think they're 00:05:16.009 --> 00:05:18.430 not willing to commit that much. They're not 00:05:18.430 --> 00:05:20.730 willing to make those sacrifices that it takes 00:05:20.730 --> 00:05:23.430 to build your business. They're not willing to 00:05:23.430 --> 00:05:27.069 not go to the parties or they're not willing 00:05:27.069 --> 00:05:29.370 to invest all their time. They want to do things 00:05:29.370 --> 00:05:32.449 like, well, I deserve to relax. I deserve to 00:05:32.449 --> 00:05:36.970 take time off. And if you're willing to pass 00:05:36.970 --> 00:05:39.610 up on those things and just focus all your energies 00:05:39.610 --> 00:05:42.589 to building something, it can have a huge payoff. 00:05:44.009 --> 00:05:46.370 I learned that just by building the practice 00:05:46.370 --> 00:05:51.149 that it's very possible to build something by 00:05:51.149 --> 00:05:58.089 just sheer working the competition. Yeah. I have 00:05:58.089 --> 00:06:04.009 a little different view on that. I believe the 00:06:04.009 --> 00:06:09.209 hard work pays off. I also believe that you need 00:06:09.209 --> 00:06:12.819 to invest more in your work. than most people 00:06:12.819 --> 00:06:15.100 are willing to come into it completely that but 00:06:15.100 --> 00:06:18.060 i also believe that you need to have the right 00:06:18.060 --> 00:06:23.740 uh systems team and the leadership in place for 00:06:23.740 --> 00:06:29.839 for your business to grow um what are your thoughts 00:06:29.839 --> 00:06:32.740 and you can disagree with that uh i absolutely 00:06:32.740 --> 00:06:36.579 agree with that i mean this office was not just 00:06:36.579 --> 00:06:41.100 built by myself i absolutely have a great team 00:06:41.100 --> 00:06:43.600 behind me behind the office pushing everything 00:06:43.600 --> 00:06:45.980 forward so i don't think it's a matter of agreeing 00:06:45.980 --> 00:06:49.279 or just that that adds to what i've learned along 00:06:49.279 --> 00:06:52.019 the way in the beginning you know i think it 00:06:52.019 --> 00:06:54.839 was i was doing a lot of work that i'm not doing 00:06:54.839 --> 00:06:58.519 anymore and i have the team to thank for that 00:06:58.519 --> 00:07:01.600 very much um and yeah absolutely you have to 00:07:01.600 --> 00:07:04.519 have a great team with you building everything 00:07:04.519 --> 00:07:07.720 because one person two people three people can't 00:07:07.720 --> 00:07:12.019 do it The more you have, the stronger your team 00:07:12.019 --> 00:07:14.100 will be and the more that you'll be able to grow. 00:07:14.980 --> 00:07:18.800 That's awesome. Thank you for sharing that. I'm 00:07:18.800 --> 00:07:20.819 going to take a step back and talk about a little 00:07:20.819 --> 00:07:22.699 bit of history here and ask you questions from 00:07:22.699 --> 00:07:26.279 that. So being a lawyer in the Asian culture 00:07:26.279 --> 00:07:29.839 is very common. My dad's actually a lawyer. And 00:07:29.839 --> 00:07:33.639 he is in India. I'm born and raised from there. 00:07:33.839 --> 00:07:37.290 So for me, the goal was... either come to United 00:07:37.290 --> 00:07:39.970 States, do my own thing, or take over my dad's 00:07:39.970 --> 00:07:44.629 practice. I chose United States. So I know what 00:07:44.629 --> 00:07:47.089 it's like to have parental pressure. But for 00:07:47.089 --> 00:07:51.550 you, Lem, what was your motivation or your reason 00:07:51.550 --> 00:07:56.389 to go in law? Well, I majored in journalism, 00:07:56.689 --> 00:07:59.149 and I majored in journalism because I liked writing 00:07:59.149 --> 00:08:02.769 and I wanted to tell stories that could impact 00:08:02.769 --> 00:08:06.089 the world, make a difference, and then... As 00:08:06.089 --> 00:08:08.350 I got older and I wasn't so idealistic, I said, 00:08:08.370 --> 00:08:10.529 well, let me just get more practical skills so 00:08:10.529 --> 00:08:13.370 that I could help people just one person at a 00:08:13.370 --> 00:08:15.509 time, two people at a time, just on a smaller 00:08:15.509 --> 00:08:18.670 scale. So a large part of my motivation was just 00:08:18.670 --> 00:08:21.910 to get more practical skills, develop myself, 00:08:22.290 --> 00:08:25.750 learn more so that I could help people on a more 00:08:25.750 --> 00:08:29.370 one -on -one individual basis. And to your point, 00:08:29.490 --> 00:08:32.509 as far as parents go, my parents were a huge 00:08:32.509 --> 00:08:34.350 motivating factor in me going to law school. 00:08:35.179 --> 00:08:38.320 I was working as a legal assistant, and my mom 00:08:38.320 --> 00:08:42.120 asked me, hey, what are you doing? You were supposed 00:08:42.120 --> 00:08:44.820 to go to law school. What's going on? I was also 00:08:44.820 --> 00:08:46.940 doing photography on the side. What's going on? 00:08:47.019 --> 00:08:49.379 Are you just going to be a photographer or a 00:08:49.379 --> 00:08:51.000 legal assistant? What's happening? You should 00:08:51.000 --> 00:08:55.399 go to law school. There was some pressure applied 00:08:55.399 --> 00:08:59.539 to me in my mid -20s, and I was a legal assistant 00:08:59.539 --> 00:09:01.259 for four years, and I said, you know what? I 00:09:01.259 --> 00:09:04.539 think it's time that I... take the diving and 00:09:04.539 --> 00:09:08.899 go to law school and see where that leads. And 00:09:08.899 --> 00:09:12.179 the rest is history, as you say, right? So did 00:09:12.179 --> 00:09:17.419 you finish your degree in 2014, 2013 then? I 00:09:17.419 --> 00:09:21.759 graduated in 2011. It took me some time to build 00:09:21.759 --> 00:09:23.960 the practice, to actually just have the motivation 00:09:23.960 --> 00:09:26.019 to do that. And between that time, those three 00:09:26.019 --> 00:09:28.440 years, I was just kind of working and just kind 00:09:28.440 --> 00:09:31.100 of like odd jobs, contract jobs, just trying 00:09:31.100 --> 00:09:34.620 to figure things out. That's awesome. That's 00:09:34.620 --> 00:09:37.899 awesome. Thank you for sharing that. I have one 00:09:37.899 --> 00:09:42.200 more question for you for today. That is, with 00:09:42.200 --> 00:09:44.460 all the visions that you shared with me today, 00:09:44.600 --> 00:09:47.799 and you can talk about any of these, where are 00:09:47.799 --> 00:09:53.879 you going with your visions? The vision is to, 00:09:54.039 --> 00:09:58.759 with the office, is to improve the way that personal 00:09:58.759 --> 00:10:02.669 injury cases are handled, not just with. my office 00:10:02.669 --> 00:10:06.090 but i think across the board because as as my 00:10:06.090 --> 00:10:10.230 office grows this office grows the more competitive 00:10:10.230 --> 00:10:13.830 that we'll get in the area and the more i think 00:10:13.830 --> 00:10:17.169 the more the other uh the more the competition 00:10:17.169 --> 00:10:20.009 will seek to improve what they offer to they 00:10:20.009 --> 00:10:22.970 are going to want to say hey like we're not we're 00:10:22.970 --> 00:10:24.649 not doing what they're doing we're not getting 00:10:24.649 --> 00:10:27.409 this amount of reviews online things are getting 00:10:27.409 --> 00:10:29.210 really challenging let's let's improve the way 00:10:29.210 --> 00:10:32.730 we do things and i think The more competitive 00:10:32.730 --> 00:10:35.389 that we get as an industry, the better it serves 00:10:35.389 --> 00:10:38.049 the public. So I'd like to see that. I'd like 00:10:38.049 --> 00:10:40.549 to see other personal injury law firms were just 00:10:40.549 --> 00:10:42.929 kind of competing with one another, trying to 00:10:42.929 --> 00:10:45.350 deliver the best service and results to the people 00:10:45.350 --> 00:10:48.769 that need help. So when you say that you want 00:10:48.769 --> 00:10:51.669 to change how things are handled in the personal 00:10:51.669 --> 00:10:54.450 injury space, what do you mean by that? Well, 00:10:54.509 --> 00:10:57.830 I think just improve the client service that 00:10:57.830 --> 00:11:02.049 clients are getting, I think. There wasn't always 00:11:02.049 --> 00:11:07.330 an emphasis on the client service. When I started, 00:11:07.370 --> 00:11:10.269 there were firms getting reviews, like focusing 00:11:10.269 --> 00:11:12.690 on delivering great service and results to get 00:11:12.690 --> 00:11:15.409 reviews. Now I think across the board, firms 00:11:15.409 --> 00:11:17.370 are thinking, okay, well, we need to make sure 00:11:17.370 --> 00:11:19.049 that we're taking care of them from start to 00:11:19.049 --> 00:11:21.590 finish so that in the end, they'll want to leave 00:11:21.590 --> 00:11:26.110 us a good review online. So just being more approachable, 00:11:26.149 --> 00:11:29.409 being friendlier. being warmer being more empathetic 00:11:29.409 --> 00:11:31.610 being more compassionate and then on top of that 00:11:31.610 --> 00:11:34.049 delivering the best results possible whether 00:11:34.049 --> 00:11:38.549 it means even as far as at the end of the case 00:11:38.549 --> 00:11:41.509 you know reducing our our attorney's fees if 00:11:41.509 --> 00:11:44.769 for whatever reason if if there isn't enough 00:11:44.769 --> 00:11:47.289 for the client to be happy with what they're 00:11:47.289 --> 00:11:52.049 receiving um sometimes we say well we can reduce 00:11:52.049 --> 00:11:54.570 our fee so that they're they're a happy client 00:11:55.039 --> 00:11:57.840 So we just do everything possible to make sure 00:11:57.840 --> 00:12:01.860 that our clients are happy. And if we're doing 00:12:01.860 --> 00:12:03.320 that, I think that just challenges everybody 00:12:03.320 --> 00:12:06.539 else to do the same. Wow, that's awesome. You 00:12:06.539 --> 00:12:08.840 know, I've had personal experiences on that space. 00:12:08.940 --> 00:12:12.240 Like a few years ago, I got in an accident in 00:12:12.240 --> 00:12:15.460 Texas. And it's a pretty big thing here where 00:12:15.460 --> 00:12:18.919 the big law firms with the greatest reviews in 00:12:18.919 --> 00:12:20.600 the world, they're fighting for your business 00:12:20.600 --> 00:12:23.669 all the time. because the payout is a percentage 00:12:23.669 --> 00:12:27.169 of whatever settlement is usually. And up till 00:12:27.169 --> 00:12:30.590 with the, now I have, you mentioned it and I 00:12:30.590 --> 00:12:33.710 noticed the things. At the end of the case, I 00:12:33.710 --> 00:12:36.009 got a good settlement out of it, but I didn't 00:12:36.009 --> 00:12:39.669 write them a review because starting off, I didn't 00:12:39.669 --> 00:12:42.070 have a good experience with it because after 00:12:42.070 --> 00:12:44.750 I signed the thing, there's so many instances 00:12:44.750 --> 00:12:47.850 where I was just left blank. I didn't know what 00:12:47.850 --> 00:12:51.059 the heck is going on. And without clarity in 00:12:51.059 --> 00:12:53.419 how things were moving, I don't know what to 00:12:53.419 --> 00:12:56.340 do. At one time, I think I received a text like, 00:12:56.399 --> 00:12:58.720 hey, we can't approve your doctor treatments 00:12:58.720 --> 00:13:02.419 right now because of the gap or something. And 00:13:02.419 --> 00:13:04.279 I'm like, what are you guys talking about? And 00:13:04.279 --> 00:13:06.139 then for weeks, I didn't receive an answer from 00:13:06.139 --> 00:13:08.240 them. And that's a pretty big thing for someone 00:13:08.240 --> 00:13:12.139 who's getting treatment in a case. And it all 00:13:12.139 --> 00:13:15.879 worked out eventually. Things were good. The 00:13:15.879 --> 00:13:18.730 money made up for quite a bit of stuff. the experience 00:13:18.730 --> 00:13:22.190 you can't change it and uh so yeah i can completely 00:13:22.190 --> 00:13:24.970 see all that and the funny part is my wife recently 00:13:24.970 --> 00:13:28.470 got rear -ended two days ago so we're going through 00:13:28.470 --> 00:13:31.269 that again oh yeah in texas so it's going to 00:13:31.269 --> 00:13:35.289 be something to see and behold okay yeah that's 00:13:35.289 --> 00:13:36.929 exactly what i'm talking about if they delivered 00:13:36.929 --> 00:13:39.990 great service from start to finish the odds of 00:13:39.990 --> 00:13:43.120 you leaving review at the end increase by a lot 00:13:43.120 --> 00:13:45.059 because you think about it you look back and 00:13:45.059 --> 00:13:46.679 say yeah they really took care of me from start 00:13:46.679 --> 00:13:48.620 to finish they explained everything they called 00:13:48.620 --> 00:13:50.379 me when i needed an explanation they didn't just 00:13:50.379 --> 00:13:52.940 text me they were very thorough with me that 00:13:52.940 --> 00:13:54.740 you know they guided you they held your hand 00:13:54.740 --> 00:13:56.419 so that you really understood what was going 00:13:56.419 --> 00:14:00.059 on and i think a lot of firms um they just say 00:14:00.059 --> 00:14:01.980 okay well don't worry we'll get you the money 00:14:01.980 --> 00:14:04.299 in the end and then just trust what we're doing 00:14:04.730 --> 00:14:07.350 but i think clients are really looking for that 00:14:07.350 --> 00:14:09.990 service where they're being explained what's 00:14:09.990 --> 00:14:11.750 happening so they have that peace of mind from 00:14:11.750 --> 00:14:14.529 the beginning to until the end it's about giving 00:14:14.529 --> 00:14:16.509 that peace of mind on top of the results at the 00:14:16.509 --> 00:14:36.210 end too Have an excellent time building out your 00:14:36.210 --> 00:14:37.929 vision and becoming a vision pro yourself.