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Caroline Dowd-Higgins, tell me about your vision.

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Harry, it's good to be with you.

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Thank you so much.

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Well, my vision is really all about empowering people.

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I've committed my career to helping individuals navigate

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their life and their career simultaneously.

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And Harry, I'll tell you, my vision

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is really to help people play to their strengths

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and enjoy their career but also love their life,

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because so many people invest so much in their careers

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that they actually miss their lives.

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And I'm one of those people that was a workaholic,

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but I have found happier and healthier ways now moving

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forward.

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That's amazing.

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I want to dive deep into that.

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And I want to ask you, tell me more about that.

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But I wanted to share a story.

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I think that goes perfectly with this.

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There's a mentoring opportunity we created.

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It's where we bridge the gap between the United States

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and the Western world with the rest of the world,

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Asian countries, South American countries,

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and a lot of places like that.

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And I'm from India, born and raised.

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And there's one of my friends that I've been mentoring.

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And I was talking to him, and he was in a conundrum,

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and he wasn't sure.

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And I asked him, hey, why are you doing this specific thing?

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Why did you leave this job?

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And why did you go to that?

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It's like, I want to make money.

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I'm like, so if you make money, what do you want to do?

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He's like, provide for my family, et cetera, et cetera.

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And he wasn't even clear.

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And I went more deeper into the thoughts.

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And he said, most people will give you the answer of,

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I want to travel and enjoy my life.

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And he was in the conundrum where

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he has to choose between providing and going

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through the struggle where he can be financially stable.

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Because we are very fortunate in the Western world

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to have the stability that we can make a lot of money

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very, very fast, but a lot of people don't have the skills.

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And they've been guided in the world.

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You have no idea what to do and how to do it.

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And he was one of those people.

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And I can compare myself to back times,

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but that's where he was.

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So how did you do it?

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How did you choose all those paths?

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Yeah, I think experience is such a great teacher, Perry.

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It's fascinating to me.

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I have had a lot of different career journeys.

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I like to say that my career was circuitous.

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Your listeners won't know this, but I started my career

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as a musician, as an opera singer,

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and did that for about 10 years and loved it.

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But it was very difficult to earn a living

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and sustain it financially.

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That starving artist feasts to famine existence.

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So I had to really reframe and decide

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that singing and music was a part of who I am,

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but it wouldn't be how I would earn a living.

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And it took a while to grieve that loss,

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because I was so deeply passionate about that.

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And from that moment on, I was really

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committed to finding something that helped me realize

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my other talents and my other strengths,

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but also to realize life is too short to suffer.

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There are bad bosses.

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There are bad jobs.

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Things happen.

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I have a phrase that I created that the suckiness is real,

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but the suffering is optional.

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And I'm now on a journey to say that I

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know it's not perfect all the time,

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but I want to make choices that empower me, that

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help me do my best, but also give me the space

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to enjoy my life and my career at the same time.

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Yeah, that's amazing.

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Where would you say that this vision came from?

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Yeah, this vision came because I had the hard reality

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of my first career not working.

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And I say that it worked in that I was working.

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But when you're a performing artist, you have a gig here,

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and then you have six weeks off, and then you've

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got to find the next gig.

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So it wasn't consistent, and it wasn't secure.

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And that was really heartbreaking for me,

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because it was such a deep passion,

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and I thought I would be doing that forever.

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So it was really reframing and understanding.

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It's never too late to try something new

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and try something different.

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And people reinvent throughout their lives.

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So that gift of failure actually opened up my eyes

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to realize, try something new.

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Try something different.

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And it's never too late to keep trying something new.

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And when you started to try something new,

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how did you get started in the journey you're on today?

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Well, it actually informed my second act career

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as a career coach.

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So I worked with coaches because I was really stuck.

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And I didn't quite figure out on my own the other things

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that I do well.

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And my coach helped me peel back those layers

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and understand, yes, I'm a musician, and yes, I sing.

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I also communicate well.

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I speak well.

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I am someone who enjoys writing.

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And those were gifts, because it helped

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me understand the other strengths that I had

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and how I might put them into practice in a career.

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So the biggest learning for me was,

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don't be afraid about asking for help.

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That's amazing.

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I want to dive deep into your story more.

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But before I go now, you are a coach, and you do what you do.

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But why do you do what you do now?

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Yeah, again, it's back to, I don't

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think anyone needs to suffer in their career.

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Now, let me be really clear.

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I've been in moments in my life where

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maybe I've worked two and three jobs around the clock

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because I needed to earn the money,

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and I needed to support my family

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and feel good about that.

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They were jobs.

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They weren't necessarily the career.

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But I would tell you, I'm at a point

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now where I want to focus on things

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that I do really well that bring me meaning and purpose.

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And I think sometimes we need to stop and think about what

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really gratifies us.

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And we always have choices.

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We always have agency.

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And I am now at a point in my life,

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and I try to empower others to think you need

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and you deserve to think about what fills your cup, what's

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really meaningful and powerful to you,

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and finding something that honors

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your values, your interests, your personality,

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and your strengths.

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And is that what fills your cup?

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Yes, for me, it's helping people.

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There's no doubt about it.

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I'm someone who has always enjoyed uplifting others,

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helping them find what they do really well.

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I'm still a performer.

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So the way that I perform now is public speaking,

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speaking around the world at conferences and events.

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And it feeds my love of being on stage, being with people,

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and sharing a message.

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I say I'm singing a different tune.

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But it's also important because I

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have these wonderful audiences, just like we do today,

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who are listening.

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And I think you and I share this mission of helping others

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and helping others live their best lives.

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Yeah.

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Hey, the question I have along the same line, Caroline,

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the transition from you being coached

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and you coaching other people, when

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did you realize that that's what gives you meaning and helps?

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And how did you get into starting to coach other people?

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And how was that journey like?

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And what challenges did you face doing so?

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Yeah, it's such a good question.

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Ever since I was a little girl, I've

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been in that person that people would come to for advice.

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Like, what do you think about this?

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Or what would you do in this situation?

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So I knew that that was part of my DNA.

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And coaching is a profession.

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And I went through coach training and coach

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certification.

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So I knew I liked the idea of helping people and advising

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people.

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But coaching is not about telling someone what to do.

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It's not about me saying, Harry, you should do this, right?

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That's an advisor.

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That's a mentor.

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Coaching is asking those probing questions

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so the individual can come up with a response on their own.

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I'm a guide.

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And I walk alongside them in that journey

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of helping them discover themselves and figure out

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what they would like to do.

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So I would tell you that that was a growth opportunity,

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going through coach training, going

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through that certification really

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helped me become a certified executive coach

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and understand what that profession was all about,

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not just someone who was giving friendly advice.

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That's awesome.

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Where are you going with your vision, Caroline?

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Yeah.

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You know, it's so interesting.

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Because Harry, for decades, for 20 years,

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after I left my singing career, I

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worked in higher education and very large nonprofits.

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And I was leading teams.

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And I rose to the ranks of vice president.

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So I was in executive leadership roles.

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And I always had my coaching as a side hustle, something

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that I did on my own time.

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And in 2022, post-pandemic, I really looked in the mirror

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and said, this is what I love.

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I love the speaking and the coaching and the consulting.

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Why not make that side hustle a full-time hustle?

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And it took a lot of courage, because it's a risk,

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being your own entrepreneur and being a small business owner.

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But it was the best decision I ever made.

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And I am blissfully happy and so grateful

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to have a successful business.

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That's amazing.

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Successful business.

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I want to get into that now.

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Yeah.

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Yeah.

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What did you, as a business owner,

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what challenges did you face, what held you back

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during those times?

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And what lessons did you learn?

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So I think in the beginning, because as I said,

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I've been side hustling for over a decade.

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And I knew that I loved that work.

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But there was this fear of, can I make the money?

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And my health care comes from my company.

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My retirement comes from my company.

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So it was getting over that hurdle

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and realizing, I can buy health care.

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I can feed my own retirement account.

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And I can cultivate my own business.

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So it was really getting out of my way

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and letting go of the fear and surrendering and betting

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on myself.

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I remember when I told my accountant,

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I said, I'm opening up my own business.

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And he said, good for you.

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Always bet on yourself.

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And he was right.

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Wow.

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Too many of us do not bet on ourselves fast enough

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with diligence needed to do so.

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You said you side hustled for 10 years.

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Yeah.

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Wow.

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Yeah.

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But it was great.

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And I don't mean to interrupt you,

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but it was beautiful because it helped me build a foundation.

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It helped me hone my craft.

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And I built a community.

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I built a network.

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I wrote two books during that time.

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So the beauty was I was building relationships

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and building this foundation for my business.

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So when I officially opened as a full-time business,

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there were people out there who knew me, who trusted me,

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and had been working with me.

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So it was actually a lovely way to build it.

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And I want to share one more thing that I

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think is really relevant, Harry.

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I embraced failure.

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Admittedly, my first musical career in black and white

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is a failure only because I didn't do it for my whole life.

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I stepped off and said, OK, this isn't really

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honoring where I am and what I want to do.

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So I had many successes.

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But in the true sense, I left that career.

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And I've destigmatized failure as an opportunity to learn.

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And I'm not afraid to fail.

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I will continue to fail.

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And that's OK because I'm learning from it.

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I'm growing.

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I'm innovating.

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And I'm getting better.

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Yeah.

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That's amazing.

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So during those 10 years, did you make any money

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with coaching at all?

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Oh, yeah, absolutely.

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It was what I would say an augmentation of my salary

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from the companies that I worked at.

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Absolutely.

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Yeah, I mean, I was side hustling

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in that it wasn't my full time role, but I was earning money.

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Yeah.

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And I was learning my craft.

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And I was learning how to market and brand and develop.

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I think creating, I don't think, I know,

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creating your own business is intense.

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And it takes time.

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And it's an investment.

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So those 10 years were actually the investment

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and the foundation of my business.

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I want to, Deep, what you shared is such a golden nugget.

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It's for people.

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We live in a hustle culture where they want everything now.

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In the next two, three months, I want this now.

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I want to be rich now.

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I want to achieve this now.

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No one thinks about the long term play.

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And the 10 year mark that you just mentioned

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is, I think, a very, very good point for a lot of people,

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where your craft needs to sharpen.

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You need to switch a lot of things out.

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What you're trying to sell, necessarily not what

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other people want.

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You figure out what your audience wants.

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You figure out what you need to change to speak to them.

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There's so many nuances in just the sales side,

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the operations side, the marketing side, everything

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that coming together.

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And at the same time, you're working on your brain.

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You're working on coaching yourself.

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Yeah.

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I totally agree.

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You and I were chatting before the show started.

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And you were very gracious and said that you like my website.

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That was an evolution.

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I've had three websites before that.

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But I love this one.

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And I tweak it and update it.

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In fact, it's got some new elements now

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that are very new as of this week,

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because we need to constantly evolve.

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When our businesses or even a role in an organization

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gets dusty and stagnates, we lose the energy.

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We lose the drive.

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And I think it's important for your listeners

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to know that we each have the power within us

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to make those changes and refresh and reboot.

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That is absolutely true.

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And I couldn't agree more.

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It's fascinating to me when I actually

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see people who see their path for a really, really long time.

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Would you say, Caroline, that this is your legacy

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that you want to leave?

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Absolutely.

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I am confident that my career will continue

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to evolve and iterate.

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And I may speak about different things.

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But I have found my niche in that I

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know that empowering people on their career journey

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is where I'm supposed to be.

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And that is such a gift to have been able to find that

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and to find joy in doing that.

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That's amazing.

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I have one more question for today's segment, Caroline.

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And that is, what is your goal for being on the show today?

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Yeah, my goal is to help people understand

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you always have choices.

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And if you get stuck, that's normal.

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Don't be shy about asking for help.

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Sure, you can reach out to a coach.

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But reach out to a friend or a family member or a mentor

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first and warm up and see what kinds of questions you can ask.

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And don't ever feel like you don't have options.

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Everybody has options.

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And the most important thing, it's OK to ask for help.

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Yeah.

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Thank you for sharing that.

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You're welcome.

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Thank you for being here today.

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I'm really happy that you tuned in to Vision Pros Live.

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I'm looking forward to seeing your reactions

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as these episodes continue to move forward.

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This is going to get more and more fun.

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We'll have more and more engagement as well.

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We'll invite people to participate in the show.

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And thank you for giving us your time and attention.

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Have an excellent time building out your vision

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and becoming a Vision Pro yourself.

