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If we are in the middle of a topic,

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I'm talking about communication, and you're like,

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Jackson, you got it wrong.

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You got to do this.

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Feel free to bring that to the audience's attention

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because I want my audience to have the absolute best

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when it comes to communication and understanding

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how visionary communication impacts their ability

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to succeed and the cleanliness of your website,

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the way you show up as a human being, you specifically,

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the way that you received us as our link

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to be on the show today even came a little bit late.

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You've already exercised certain leadership

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characteristics that have me saying, whoa, OK,

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we've got to extract as much as we can from you

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while we're here.

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So thank you for being here today, Dr. Michael.

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It's a pleasure.

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Great to be here, Jackson.

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Absolutely.

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So you're going to hit hard, right?

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You'll banter with me on this, right?

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Actually, Rocky is one of my favorite movies.

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And it very much looks like we should dig into that

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because there's so much to learn for leadership,

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but also for communication from that movie.

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So it's definitely a match here.

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Off to the races.

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All right, with Dr. Gerhards, we're

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going to dive right in Rocky style.

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So Adrian, all right, so let's hear it, man.

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Communication sounds so simple and so

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rudimentary, so easy.

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Visionaries who love this show, you guys know how hard it is.

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You know that we are all babies, basically,

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when it comes to communicating.

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We've got so much to learn.

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Let's hit hard, though.

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Where do we start?

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You know what?

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The irony here is that, well, communication is simple.

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And the best communication often is the simplest communication.

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But somehow, we've been raised to think

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like we need to chase the fancy words, the eloquent language,

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the complex sentences.

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Well, every time we're sitting on the other side of the table,

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we dig those people who will find the simple words

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to express complex ideas rather than the other way around.

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So that's basically, well, we could call it a day at that,

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right?

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Well, if you're looking for the best ways

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to express your thoughts, just say it plain and simply.

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Say what you want to say in the plainest and simplest way,

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and that's it.

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I love it.

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I do almost want to wrap up the podcast.

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Yet I hope that those of you listening

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pay attention to our behavior patterns, just our habits

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of doing just that.

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It's hard to create that atomic habit sometimes

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of being able to keep it as simple as possible.

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Great friend of mine, his name's Matt Lytle.

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Shout out to Matt.

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He owns 5% of Able Health, one of our clients' companies.

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And he earned that working with us.

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He introduced Able Health to us.

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So Matt and I, yesterday, no, on Saturday,

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we were in a deep dive conversation

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about the avoidant attachment personality disorder.

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And I had never heard of this before.

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I've researched a lot of psychology.

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And I was like, man, I love finding things

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I've never heard of before.

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And so I went down this super strong path

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of learning about the four attachment types that exist.

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And he mentioned something else, some fancy word,

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and I said, is that the flux capacitor from back

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to the future?

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I don't get it.

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And we had this exact same conversation

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about keeping things simple and being able to,

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I think the art of an expert is somebody

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who's able to take a complex subject

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and distill it down for a child to be able to understand it.

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What are your thoughts on that?

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I couldn't agree more.

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I admire the people who find simple words

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to express complex thoughts rather than the other way

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around.

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But somehow there's this misconception

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that it makes us appear professional when we use

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like the professional jargon.

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Or it makes us appear intelligent

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when we're able to juggle these complex sentences

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with these fancy words that we've picked up

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in the dictionary.

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Actually, it's the other way around.

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When the people who make us feel smart

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are the ones who allow us to see things that might even

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have been familiar with us in a much more profound and simple

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way, who find those brilliant metaphors that somehow click

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because we're so familiar with those

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since all of our lives.

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And it somehow clicks for a thing that we thought

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we had already understood, but now it

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makes so much more sense, not because they

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found more complex, more eloquent words,

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they found simpler examples.

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I love it.

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Absolutely.

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And that's really the point of vision prose.

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And why we focus so much on vision

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is because most visionaries don't know how to clarify

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their message to the world.

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They understand it, of course.

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If you have your own vision, it gets yours.

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And then learning how to express it in a way

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that other people can then share and adopt that vision

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and appreciate it, it can take a little bit of work

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to figure out what are the words that will help do that.

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We're going to use one other aspect for you podcasters

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out there.

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Go ahead.

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You got a thought before I go into the next aspect.

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Yeah, exactly.

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Because there's that trap for visionaries,

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for people who are passionate about the things that they do.

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That they show up with the desire

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that people appreciate that brilliance.

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They appreciate all the hard work, the blood, sweat,

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and tears that we put into crafting that idea

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or building that product.

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And so we try to explain everything

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and go deep down into the details under the surface,

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deep down into the complexity.

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When that's not at all what the communication is about.

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When we first of all need to make

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them curious for that thing.

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When they don't show up because they

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want to cheer for our brilliance.

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They want us to cheer for their brilliance.

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And so it's not about us well finding all,

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explaining everything that we know,

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but finding the simplest entrance for them

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into our ideas.

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Absolutely.

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It's funny communication can be done so well without words too.

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And there's a couple of great examples of that

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that I'd like to highlight.

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One, there's a story of an auctioneer.

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And the auctioneer is auctioning off an old violin.

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And a couple of people raise their hand for a few dollars,

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but it's not going anywhere.

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This old man walks up to the front of the room.

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And he's a master violinist.

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And he plays 30 seconds of the most beautiful song

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on this violin.

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And then he goes and sits back down.

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And the violin gets auctions for thousands and thousands

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of dollars.

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And it had nothing to do with the words that were said.

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The communication transcended the words.

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In podcasting, we have an opportunity to do the same thing.

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And there's a lot of people listening

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that are getting into that space, as you should.

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I mean, the presidents, the nominations of the United

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States, that whole situation, the campaigns,

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they went on a lot of podcasts this year.

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And that became a big, big hot ticket item.

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There's so many opportunities that exist with podcasting.

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And I have nothing against fancy studios.

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Fancy studios, in fact, I really like them.

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Shout out to Junaid Ahmed of homestudiumastery.com.

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He builds amazing podcast studios

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that communicates a certain depth and presence and power.

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And I like my studio setup.

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It's my home office.

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I've got my books.

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I've got my guitar.

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I didn't really plan it out that much.

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And when I moved in here, you would

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see half the books on the shelf.

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And you would see nothing was behind me.

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It was just a room.

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And I've got my microphone.

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It's a lot of fun.

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And it's like $30.

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We've used it for 10 years.

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And so those things kind of matter.

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But I think a lot of people get caught up

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in the false narrative.

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And a lot of people get caught up on the vanity of it.

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Then comes Dr. Michael Gerhardt.

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And you've got a beautiful black background.

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You do your hair well.

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You show up professionally dressed.

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You got your ear pods.

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You're ready to go.

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You got a great smile on your face.

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And it's that simple.

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You look like Joni Ivy with a black background

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instead of a white background, the old spokesman for Apple.

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And there's something amazing about simplification

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that, again, transcends words.

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Can you talk about that?

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I think that hits on a profound truth that has

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so many different angles to it, where simple beats complex

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almost every time.

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But also passionate beats eloquent almost every time.

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And tangible beats fancy every time.

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I mean, yeah, you can have that fancy background.

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But if the things that you're speaking about or talking

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to with your guests doesn't kind of resonate

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with your audience, if it's not tangible for them,

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then your background and all the fancy things

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that you've put so much effort in

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won't make it any more resonant.

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And that's actually the profound difference

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between what I like to call wow versus aha effect.

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Because I see that so many people in the communications

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industry are concerned with the former, with the wow effect.

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And well, that has its place.

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But it's also kind of low-hanging fruit in a way.

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Because wow effects, in a way, are easy.

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It's basically a money problem.

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You can throw money at that problem and solve it.

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So you want some wow for your presentation?

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Hire Taylor Swift.

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That's about how wow it gets, right?

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And many, many businesses do that.

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Like, for example, Samsung have often

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put orchestras on the stage to wow the audience.

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But that won't get you any kind of aha

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unless that's built into the way that you speak,

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built into the language that you use,

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built into the ideas that you've crafted.

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And that is something that money cannot easily buy.

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Because that takes thought and rigor and time and effort.

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You need to think these things through.

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But when you have it, they will get you an advantage

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that no wow can buy.

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Plus, if you now put the wow on top of that,

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you're off the charts.

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So well said.

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It's much like putting together a fireworks show.

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And that's what I try to help business owners pay attention

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to when they're building their launches,

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is you don't want to have the grand finale first.

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You don't want to have every single firework

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go off at the same time.

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The type of explosion is not super productive.

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And it doesn't have any type of climax or flow, language,

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communication experiences.

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It's a lot like participating in a dance or watching a movie.

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And having relationships is like that, too.

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Walt Disney World does not have the fireworks show

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going on all day long.

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There's a singular event that occurs.

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And there's a buildup to it.

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In fact, my daughter, my three-year-old, we were as for,

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no, I had kids six, three, and five, my five-year-old.

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We went to Disneyland for the first time.

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They selected her from the crowd to turn the lights off

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at Disneyland for the event to start, the parade to start.

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And so she waved her magic wand, and boom,

266
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all the lights went out.

267
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It was the most magical experience for us as a family.

268
00:12:34,720 --> 00:12:36,520
Obviously, for her, can you imagine

269
00:12:36,520 --> 00:12:38,840
what that would feel like for a five-year-old?

270
00:12:38,840 --> 00:12:40,240
It was so cool.

271
00:12:40,240 --> 00:12:44,880
So the theatrics can certainly take their,

272
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they can contribute.

273
00:12:46,560 --> 00:12:51,560
And if that's it, if you don't have a park,

274
00:12:51,560 --> 00:12:53,880
if you don't have other experiences that go along

275
00:12:53,880 --> 00:12:57,080
with it, then it can just, it can fall on deaf ears.

276
00:12:57,080 --> 00:12:58,680
It can look awful.

277
00:12:58,680 --> 00:13:01,640
I'm going to use Larry King as an example for this.

278
00:13:01,640 --> 00:13:05,760
So thank you, Ollie Gardner of Unbounce,

279
00:13:05,760 --> 00:13:07,040
one of the founders of Unbounce.

280
00:13:07,040 --> 00:13:12,520
And he talks about how this is a very powerful slide deck.

281
00:13:12,520 --> 00:13:15,000
It's one of my favorite presentations I've ever seen.

282
00:13:15,000 --> 00:13:18,120
It's about conversion rate optimization.

283
00:13:18,120 --> 00:13:22,240
And what he found was when you look

284
00:13:22,240 --> 00:13:25,040
at that image with the celebrity there,

285
00:13:25,040 --> 00:13:28,920
only 6% of people answered that that website was

286
00:13:28,920 --> 00:13:30,600
about business loans.

287
00:13:30,600 --> 00:13:32,560
And you don't have a long time to capture

288
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the attention of somebody when they go to the website.

289
00:13:34,720 --> 00:13:39,040
But when they removed Larry, 36% answered

290
00:13:39,040 --> 00:13:40,960
that it was about business loans.

291
00:13:40,960 --> 00:13:45,120
And so in this case study, 500% increase

292
00:13:45,120 --> 00:13:48,680
occurred when they got rid of Larry from that page.

293
00:13:48,680 --> 00:13:51,920
Now, that's an oversimplified representation

294
00:13:51,920 --> 00:13:55,360
of how conversion rate optimization works

295
00:13:55,360 --> 00:13:56,800
and what goes into it.

296
00:13:56,800 --> 00:14:01,200
But the point is the variables they can distract.

297
00:14:01,200 --> 00:14:04,200
They can cause people to miss out on opportunities.

298
00:14:04,200 --> 00:14:06,840
There's effective ways to include people.

299
00:14:06,840 --> 00:14:09,160
And there's extremely ineffective ways

300
00:14:09,160 --> 00:14:12,120
to include people like Taylor Swift running

301
00:14:12,120 --> 00:14:15,920
onto a football field during the middle of the fourth quarter.

302
00:14:15,920 --> 00:14:17,200
Not exactly appropriate.

303
00:14:17,200 --> 00:14:19,760
We want to strategically plan things out

304
00:14:19,760 --> 00:14:23,280
like this as visionaries who have

305
00:14:23,280 --> 00:14:25,160
visions to communicate with the world in order

306
00:14:25,160 --> 00:14:26,080
for them to understand.

307
00:14:26,080 --> 00:14:29,760
So we might come back and actually look at some examples.

308
00:14:29,760 --> 00:14:32,040
I want your permission for that, Dr. Gerhart.

309
00:14:32,040 --> 00:14:36,760
If we do, I've got some sizzle reels from past guests

310
00:14:36,760 --> 00:14:38,760
that might be kind of fun to analyze.

311
00:14:38,760 --> 00:14:40,560
Would that be a good use of our time?

312
00:14:40,560 --> 00:14:42,840
Or would that be a distraction from what

313
00:14:42,840 --> 00:14:44,040
you want to talk about today?

314
00:14:44,040 --> 00:14:47,000
I want the audience to get the most out of what we do.

315
00:14:47,000 --> 00:14:49,160
Well, I think you know your audience best.

316
00:14:49,160 --> 00:14:52,600
So if you think that that's what your audience would

317
00:14:52,600 --> 00:14:54,760
love to see, well, why not have some fun with that?

318
00:14:54,760 --> 00:14:55,840
We might play with this.

319
00:14:55,840 --> 00:14:57,400
We might absolutely play with that.

320
00:14:57,400 --> 00:15:00,920
So let's first find out.

321
00:15:00,920 --> 00:15:03,400
Let's make sure to extract some resources from you.

322
00:15:03,400 --> 00:15:05,720
So for the visionary leaders listening in,

323
00:15:05,720 --> 00:15:06,920
you've been on your journey.

324
00:15:06,920 --> 00:15:10,000
I don't think you were born with all the things you've learned

325
00:15:10,000 --> 00:15:11,640
and know today.

326
00:15:11,640 --> 00:15:13,480
So what's gotten you to where you are?

327
00:15:13,480 --> 00:15:14,960
What are three resources that can

328
00:15:14,960 --> 00:15:17,640
help other visionaries along their path that have helped you?

329
00:15:20,240 --> 00:15:25,560
So what certainly has contributed to bringing me

330
00:15:25,560 --> 00:15:30,400
to where I am is writing, writing down and putting

331
00:15:30,400 --> 00:15:31,520
your thoughts on paper.

332
00:15:31,520 --> 00:15:35,280
Because while you're circling them in your mind,

333
00:15:35,280 --> 00:15:38,440
thoughts have that tendency to, well,

334
00:15:38,440 --> 00:15:41,000
stay a little bit fuzzy.

335
00:15:41,000 --> 00:15:42,960
It feels like we have that inner clarity.

336
00:15:42,960 --> 00:15:48,240
But at the moment that we try to articulate them,

337
00:15:48,240 --> 00:15:51,560
well, we feel like it's not that clear.

338
00:15:51,560 --> 00:15:53,960
And when we explain it to our best friend, or even

339
00:15:53,960 --> 00:15:57,640
to a colleague, or worse, a customer for the first time,

340
00:15:57,640 --> 00:16:01,080
somehow it feels like, well, they didn't get that.

341
00:16:01,080 --> 00:16:03,080
They might even respond with a blank stare.

342
00:16:03,080 --> 00:16:08,360
But when we write it down, we have two tools immediately

343
00:16:08,360 --> 00:16:09,200
available.

344
00:16:09,200 --> 00:16:11,720
First of all, we have committed to one way of saying it.

345
00:16:11,720 --> 00:16:14,960
And then our logical brains can analyze that.

346
00:16:14,960 --> 00:16:16,920
So does that really make sense?

347
00:16:16,920 --> 00:16:18,840
And also, our guts can help with that.

348
00:16:18,840 --> 00:16:22,280
Because they can kick in with the feelings and emotions.

349
00:16:22,280 --> 00:16:25,400
So does that feel right?

350
00:16:25,400 --> 00:16:28,640
And more importantly, does it make me feel excited?

351
00:16:28,640 --> 00:16:32,440
Because if I'm not excited, who else would be?

352
00:16:32,440 --> 00:16:35,680
So writing it down is certainly the first resource.

353
00:16:35,680 --> 00:16:36,760
That's huge.

354
00:16:36,760 --> 00:16:38,800
Nobody has said that.

355
00:16:38,800 --> 00:16:40,520
I think we've had over 1,000 guests.

356
00:16:40,520 --> 00:16:42,840
And nobody has ever said writing.

357
00:16:42,840 --> 00:16:46,520
But the person who I remember last saying that over 10 years

358
00:16:46,520 --> 00:16:49,680
ago, John Aserath, who's on The Secret,

359
00:16:49,680 --> 00:16:51,160
he's got his NLP program.

360
00:16:51,160 --> 00:16:54,120
He talked about the neuro thingies

361
00:16:54,120 --> 00:16:57,040
that connect our brain to our physical body.

362
00:16:57,040 --> 00:16:59,640
And it's different than typing.

363
00:16:59,640 --> 00:17:01,920
Because when you draw the letters,

364
00:17:01,920 --> 00:17:05,200
you're registering to your memory and to emotions.

365
00:17:05,200 --> 00:17:07,920
And I was like, whoa, that just felt right

366
00:17:07,920 --> 00:17:08,920
as he talked about it.

367
00:17:08,920 --> 00:17:09,520
So thank you.

368
00:17:09,520 --> 00:17:10,880
Writing, what else?

369
00:17:10,880 --> 00:17:15,760
So the Hitchhiker's Guide to the Galaxy

370
00:17:15,760 --> 00:17:18,680
is certainly a resource that you can't live without.

371
00:17:18,680 --> 00:17:23,280
I mean, first of all, it has that important front page

372
00:17:23,280 --> 00:17:27,960
where it says in bold letters, don't panic,

373
00:17:27,960 --> 00:17:32,040
which is about the most valuable advice you could ever get.

374
00:17:34,520 --> 00:17:37,960
But it also teaches us one of the most profound lessons

375
00:17:37,960 --> 00:17:42,560
that I think any entrepreneur, any visionary, basically anyone

376
00:17:42,560 --> 00:17:44,840
can learn in their lives.

377
00:17:44,840 --> 00:17:47,600
And that has to do with, so I hope I'm not

378
00:17:47,600 --> 00:17:49,440
spoiling for too many people, because I

379
00:17:49,440 --> 00:17:50,800
think it's a very well-known book.

380
00:17:50,800 --> 00:17:53,360
So by now, you probably heard that 42.

381
00:17:53,360 --> 00:17:54,800
You are, and I want you to.

382
00:17:54,800 --> 00:17:55,960
Here's why.

383
00:17:55,960 --> 00:17:58,480
I somehow, one, nobody's mentioned it.

384
00:17:58,480 --> 00:18:01,000
Again, nobody has mentioned that book.

385
00:18:01,000 --> 00:18:05,160
I have not heard about that book in at least 15 years.

386
00:18:05,160 --> 00:18:07,080
I want to say, maybe I'm wrong.

387
00:18:07,080 --> 00:18:09,120
It's that far back in my registrar.

388
00:18:09,120 --> 00:18:10,640
I don't know what it is.

389
00:18:10,640 --> 00:18:13,680
You've got to read it.

390
00:18:13,680 --> 00:18:16,480
It's the most hilarious, most profound book

391
00:18:16,480 --> 00:18:19,880
that you'll read, at least for the rest of this year,

392
00:18:19,880 --> 00:18:23,640
if not for a very long time.

393
00:18:23,640 --> 00:18:25,320
So the Hitchhiker's Guide to the Galaxy

394
00:18:25,320 --> 00:18:30,200
is that brilliant book by Douglas Adams, which

395
00:18:30,200 --> 00:18:34,080
has so many hilarious things happening to the main character

396
00:18:34,080 --> 00:18:38,800
Arthur Dent, but also to Earth, which unfortunately, well,

397
00:18:38,800 --> 00:18:39,680
explodes.

398
00:18:39,680 --> 00:18:43,680
So it's just in the way for an intergalactic highway.

399
00:18:43,680 --> 00:18:45,760
So it's just that hilarious.

400
00:18:45,760 --> 00:18:48,360
But I think the point that I was up to,

401
00:18:48,360 --> 00:18:49,760
and the reason I mentioned this book,

402
00:18:49,760 --> 00:18:53,320
is because of the conclusion of the book, where it leads

403
00:18:53,320 --> 00:18:59,040
to that, well, finally, we get to learn the answer

404
00:18:59,040 --> 00:19:02,600
to the ultimate question about life, universe, and all

405
00:19:02,600 --> 00:19:03,760
the rest.

406
00:19:03,760 --> 00:19:07,960
And it turns out that after millions of years of computing,

407
00:19:07,960 --> 00:19:10,800
that supercomputer that was built to answer that question

408
00:19:10,800 --> 00:19:13,120
replies with a very simple answer.

409
00:19:13,120 --> 00:19:15,160
And it's 42.

410
00:19:15,160 --> 00:19:19,360
So that's the answer to the ultimate question about life,

411
00:19:19,360 --> 00:19:25,480
universe, and all the rest.

412
00:19:25,480 --> 00:19:27,560
Oh, no, I lost you.

413
00:19:27,560 --> 00:19:29,200
I lost you.

414
00:19:29,200 --> 00:19:30,840
I wanted to ask about that.

415
00:19:30,840 --> 00:19:34,560
We'll see if Dr. Gerhardt is back in just a second.

416
00:19:34,560 --> 00:19:38,800
While we're wondering what happened with the technology

417
00:19:38,800 --> 00:19:41,080
here, we're going to actually start the review process

418
00:19:41,080 --> 00:19:43,920
of these sizzle reels.

419
00:19:43,920 --> 00:19:46,240
And we'll start with Pete Saina's sizzle reel

420
00:19:46,240 --> 00:19:47,440
of digital surgeons.

421
00:19:47,440 --> 00:19:50,560
Then we'll go into Misty's sizzle reel.

422
00:19:50,560 --> 00:19:52,400
And then we'll go into Karim's.

423
00:19:52,400 --> 00:19:56,280
So I figure we take a little break on the sizzle reels

424
00:19:56,280 --> 00:19:57,080
while you're out.

425
00:19:57,080 --> 00:19:59,800
But did you say the answer is 42?

426
00:19:59,800 --> 00:20:04,000
Yeah, so and of course, until the point

427
00:20:04,000 --> 00:20:08,680
is that finally, everyone realizes, so wait a second.

428
00:20:08,680 --> 00:20:10,320
What is the question, actually?

429
00:20:10,320 --> 00:20:13,800
So no one bothered to ask the question, right?

430
00:20:13,800 --> 00:20:16,440
So this is the answer to the ultimate question.

431
00:20:16,440 --> 00:20:17,480
But what is the question?

432
00:20:17,480 --> 00:20:22,160
And that is so spot on to the times that we're living in.

433
00:20:22,160 --> 00:20:25,600
I mean, everyone's got an opinion and answers

434
00:20:25,600 --> 00:20:28,920
to basically everything that you throw at them.

435
00:20:28,920 --> 00:20:32,200
But we take too many occasions to take a step back and ask,

436
00:20:32,200 --> 00:20:33,080
so wait a second.

437
00:20:33,080 --> 00:20:35,400
What's the question that we're trying to answer here?

438
00:20:35,400 --> 00:20:38,160
What is actually the problem here?

439
00:20:38,160 --> 00:20:40,360
So we don't take and spend enough time

440
00:20:40,360 --> 00:20:43,880
agreeing on the questions, but spend so much time

441
00:20:43,880 --> 00:20:46,040
on arguing over the right answers

442
00:20:46,040 --> 00:20:49,360
when we haven't figured out the proper question.

443
00:20:49,360 --> 00:20:50,600
So much time.

444
00:20:50,600 --> 00:20:51,520
Such an opportunity.

445
00:20:51,520 --> 00:20:52,640
I can't wait to read that.

446
00:20:52,640 --> 00:20:53,400
And you know what?

447
00:20:53,400 --> 00:20:56,080
I was going to go into the B-rolls, the B-roll for,

448
00:20:56,080 --> 00:20:56,840
what do they call?

449
00:20:56,840 --> 00:20:58,480
The sizzle reels for people.

450
00:20:58,480 --> 00:21:01,440
But you got one more awesome resource.

451
00:21:01,440 --> 00:21:01,920
What is it?

452
00:21:06,600 --> 00:21:07,840
Well, it's another book.

453
00:21:07,840 --> 00:21:11,120
It's The Power of Habit, because that's really

454
00:21:11,120 --> 00:21:13,760
what drives us humans, right?

455
00:21:13,760 --> 00:21:16,840
By Charles Dike.

456
00:21:16,840 --> 00:21:22,240
And where we learn how, where he makes

457
00:21:22,240 --> 00:21:25,880
that brilliant case of how habits work,

458
00:21:25,880 --> 00:21:29,280
how profound an impact they have on our lives,

459
00:21:29,280 --> 00:21:35,640
and where we need to attack these habits to actually have

460
00:21:35,640 --> 00:21:38,400
a shot at modifying them.

461
00:21:38,400 --> 00:21:42,800
It's kind of the prequel to the atomic habits, which

462
00:21:42,800 --> 00:21:46,360
has stormed the bestseller lists.

463
00:21:46,360 --> 00:21:49,520
But I found The Power of Habit to be a little bit more

464
00:21:49,520 --> 00:21:52,680
satisfying to read, because it has a little more background

465
00:21:52,680 --> 00:21:55,040
on why these things are like they are.

466
00:21:55,040 --> 00:21:57,120
And well, man, that author is just

467
00:21:57,120 --> 00:21:58,920
such a brilliant storyteller.

468
00:21:58,920 --> 00:22:02,160
And his new book is also a phenomenal resource,

469
00:22:02,160 --> 00:22:03,360
Super Communicators.

470
00:22:03,360 --> 00:22:06,360
So very, very appropriate and very good match

471
00:22:06,360 --> 00:22:08,240
to today's show.

472
00:22:08,240 --> 00:22:12,200
That is just a brilliant read that helps you understand.

473
00:22:12,200 --> 00:22:13,040
So wait a second.

474
00:22:13,040 --> 00:22:17,640
How do these beasts that we call habits actually work?

475
00:22:17,640 --> 00:22:20,400
And why do they have such a profound impact?

476
00:22:20,400 --> 00:22:21,720
And why are they so hard?

477
00:22:21,720 --> 00:22:23,600
And where can we use communication

478
00:22:23,600 --> 00:22:25,880
to actually counter those?

479
00:22:25,880 --> 00:22:26,800
Love it.

480
00:22:26,800 --> 00:22:30,960
So we are all standing on the shoulders of giants, right?

481
00:22:30,960 --> 00:22:33,680
And that's what these books represent as well.

482
00:22:33,680 --> 00:22:36,760
And it doesn't take away from the current status,

483
00:22:36,760 --> 00:22:38,320
because there is a certain level that

484
00:22:38,320 --> 00:22:41,080
has been achieved through modern ingenuity

485
00:22:41,080 --> 00:22:42,880
and what all of you visionaries are up to

486
00:22:42,880 --> 00:22:46,080
and what we're up to and super grateful for the resources

487
00:22:46,080 --> 00:22:47,920
of the past that make it so much easier

488
00:22:47,920 --> 00:22:49,320
to move our lives forward.

489
00:22:49,320 --> 00:22:52,840
So without further ado, some sizzle reels with Pete Sena,

490
00:22:52,840 --> 00:22:54,920
Miss T, Kareem Abul Naga.

491
00:22:54,920 --> 00:22:57,400
We'll come back after we watch a little bit of each one of these.

492
00:22:57,400 --> 00:22:58,960
I believe that creativity and curiosity

493
00:22:58,960 --> 00:23:00,120
are fundamentally broken.

494
00:23:00,120 --> 00:23:02,440
I think they're broken in the world, but more importantly,

495
00:23:02,440 --> 00:23:03,800
I think they're broken in business.

496
00:23:03,800 --> 00:23:16,280
How do we growth hack our brand into success, right?

497
00:23:16,280 --> 00:23:19,680
In order for us to engineer best in class,

498
00:23:19,680 --> 00:23:21,360
we have to first look at best in class.

499
00:23:21,360 --> 00:23:23,120
We have to deconstruct best in class,

500
00:23:23,120 --> 00:23:25,160
define a stake in the ground as to where

501
00:23:25,160 --> 00:23:26,600
we're going as a business.

502
00:23:26,600 --> 00:23:31,440
One thing I learned a long time ago, I will never quit.

503
00:23:31,440 --> 00:23:33,280
Her name is Tamara Sandberg.

504
00:23:33,280 --> 00:23:34,880
She's a typical entrepreneur who's

505
00:23:34,880 --> 00:23:37,080
just landed on the Forbes magazine.

506
00:23:37,080 --> 00:23:38,800
Typically, when you get on a Forbes list,

507
00:23:38,800 --> 00:23:40,480
it's about how much money you make.

508
00:23:40,480 --> 00:23:42,120
They're specifically pointing out

509
00:23:42,120 --> 00:23:47,720
50 different business owners who are also philanthropists.

510
00:23:47,720 --> 00:23:52,880
There's no such thing as I can.

511
00:23:52,880 --> 00:23:55,200
This is just stuff that it took me years to learn,

512
00:23:55,200 --> 00:23:56,920
but if you can learn it now, you'll

513
00:23:56,920 --> 00:23:59,440
be able to manage a class and pull excellence out

514
00:23:59,440 --> 00:24:01,520
of anybody that you're working with,

515
00:24:01,520 --> 00:24:03,520
which you want.

516
00:24:03,520 --> 00:24:07,720
Standing beside me is governing board member Kareem Abunaga.

517
00:24:07,720 --> 00:24:11,040
Kareem Abunaga is CEO and co-founder

518
00:24:11,040 --> 00:24:13,280
of Practice Makes Perfect.

519
00:24:13,280 --> 00:24:16,880
Kareem was named to Forbes 30 under 30 list.

520
00:24:16,880 --> 00:24:20,040
His TED Talk was named one of the most inspiring speeches

521
00:24:20,040 --> 00:24:21,600
of 2017.

522
00:24:21,600 --> 00:24:25,040
Clap three times if you can hear me.

523
00:24:25,040 --> 00:24:28,200
Seven years ago, I started to reform our public education

524
00:24:28,200 --> 00:24:29,400
system.

525
00:24:29,400 --> 00:24:32,320
What's even more exciting is that if we can prevent

526
00:24:32,320 --> 00:24:35,920
five months of lost time just by redesigning two months,

527
00:24:35,920 --> 00:24:37,400
imagine the possibilities that we

528
00:24:37,400 --> 00:24:40,840
can unlock by tackling the rest of the calendar year.

529
00:24:43,560 --> 00:24:44,560
All right.

530
00:24:44,560 --> 00:24:47,280
So those are three sizzle reels we've

531
00:24:47,280 --> 00:24:49,000
received from people who come in.

532
00:24:49,000 --> 00:24:52,800
And all of them are fantastic leaders, by the way.

533
00:24:52,800 --> 00:24:54,840
They're people I greatly look up to,

534
00:24:54,840 --> 00:24:57,160
who have tackled amazing world problems

535
00:24:57,160 --> 00:25:01,280
and are continuing to contribute to society in great ways.

536
00:25:01,280 --> 00:25:04,040
I want to hear from the art of communication specialists.

537
00:25:04,040 --> 00:25:06,080
What can we learn?

538
00:25:06,080 --> 00:25:09,480
What can we take away from as visionaries who are maybe just

539
00:25:09,480 --> 00:25:13,120
getting started or don't have sizzle reels like that,

540
00:25:13,120 --> 00:25:17,400
that we can pay attention to to have that type of impact

541
00:25:17,400 --> 00:25:18,240
with our visions?

542
00:25:22,120 --> 00:25:26,040
I think one of the most obvious things

543
00:25:26,040 --> 00:25:29,440
that I saw in all three of those is

544
00:25:29,440 --> 00:25:35,960
that they talk about a profound desire in the audience.

545
00:25:39,400 --> 00:25:43,760
And that might bring us back to Rocky.

546
00:25:43,760 --> 00:25:47,640
Because Rocky works basically very much the same way.

547
00:25:51,040 --> 00:25:53,480
The thing with great movies is that we

548
00:25:53,480 --> 00:25:59,080
look at the hero, but what we see is basically us.

549
00:25:59,080 --> 00:26:03,360
So we see ourselves in the hero.

550
00:26:03,360 --> 00:26:06,600
And we could be that guy that, well, we,

551
00:26:06,600 --> 00:26:11,280
I mean, Rocky is that guy that feels like he's got it all in him,

552
00:26:11,280 --> 00:26:13,680
but he just, well, never got the chance

553
00:26:13,680 --> 00:26:15,640
and life's just been unfair to him.

554
00:26:15,640 --> 00:26:18,920
And if only he ever get that phone call

555
00:26:18,920 --> 00:26:21,680
and he would show the whole world how that he's

556
00:26:21,680 --> 00:26:24,080
got the champion in him.

557
00:26:24,080 --> 00:26:28,760
And he's that lucky guy for whom the phone finally rings.

558
00:26:28,760 --> 00:26:31,800
And so when we watch that movie, in a way,

559
00:26:31,800 --> 00:26:35,400
we somehow think like, well, that could be us.

560
00:26:35,400 --> 00:26:41,360
So if the phone rang for us and the New York Times rang up

561
00:26:41,360 --> 00:26:46,320
or let's say Oprah rang up and we would get the chance

562
00:26:46,320 --> 00:26:48,120
to show the world our brilliance,

563
00:26:48,120 --> 00:26:52,680
we would, of course, give it our all just like Rocky did.

564
00:26:52,680 --> 00:26:57,840
And I think that those reels use the same principle,

565
00:26:57,840 --> 00:27:09,520
that they position the three guys as the heroes of the reel.

566
00:27:09,520 --> 00:27:16,640
But they also allowed the viewer a spot in that story.

567
00:27:16,640 --> 00:27:20,440
Like, I could be the one who refuses to quit.

568
00:27:20,440 --> 00:27:25,680
I could be the person who says the sentence I can

569
00:27:25,680 --> 00:27:27,560
doesn't exist in my world.

570
00:27:27,560 --> 00:27:32,480
And that is something that we want for ourselves.

571
00:27:32,480 --> 00:27:36,600
And so what those reels did is that they gave me

572
00:27:36,600 --> 00:27:41,720
a spot on the hero's pedestal rather than kind of claiming it

573
00:27:41,720 --> 00:27:47,480
solely for the person who's advertised here.

574
00:27:47,480 --> 00:27:52,000
We give them, we share with the audience.

575
00:27:52,000 --> 00:27:54,880
And that's so much more relatable for them.

576
00:27:54,880 --> 00:27:55,600
Huge.

577
00:27:55,600 --> 00:27:57,760
The sharing aspect.

578
00:27:57,760 --> 00:28:01,440
As a musician myself, the choice of music, too,

579
00:28:01,440 --> 00:28:05,640
is a massive impact in these types of sizzle reels.

580
00:28:05,640 --> 00:28:08,840
The timing of the impact of the music,

581
00:28:08,840 --> 00:28:13,520
it shifts the emotional importance and perception

582
00:28:13,520 --> 00:28:15,080
of what's being said.

583
00:28:15,080 --> 00:28:18,560
And that can be used to manipulate, of course.

584
00:28:18,560 --> 00:28:21,000
But music is a resource just like anything else.

585
00:28:21,000 --> 00:28:24,400
Water can be used to destroy and drown.

586
00:28:24,400 --> 00:28:26,040
Water can also be used to uplift.

587
00:28:26,040 --> 00:28:28,920
And so we do have a responsibility as visionaries

588
00:28:28,920 --> 00:28:31,960
to combine the right message with the right music

589
00:28:31,960 --> 00:28:33,960
with the right movement with the right video, all that

590
00:28:33,960 --> 00:28:35,040
at the same time.

591
00:28:35,040 --> 00:28:38,560
And if we don't hit it, you won't

592
00:28:38,560 --> 00:28:39,880
have the impact that you want.

593
00:28:39,880 --> 00:28:43,040
You talked about better words mean better business

594
00:28:43,040 --> 00:28:43,760
on your website.

595
00:28:43,760 --> 00:28:45,640
I love that tagline.

596
00:28:45,640 --> 00:28:47,560
And how you might be one call away.

597
00:28:47,560 --> 00:28:49,720
There you go, back to that Rocky reference.

598
00:28:49,720 --> 00:28:53,760
You've also got the new book, The Path to Strategic Impact.

599
00:28:53,760 --> 00:28:57,960
And so do you have a path?

600
00:28:57,960 --> 00:28:59,640
That's a dumb question.

601
00:28:59,640 --> 00:29:05,080
Is there kind of an outline of how do we get from,

602
00:29:05,080 --> 00:29:07,160
I think I've got a vision and I feel good about it,

603
00:29:07,160 --> 00:29:11,760
to I'm ready to share my vision the right way as fast

604
00:29:11,760 --> 00:29:13,880
and as efficient as possible?

605
00:29:13,880 --> 00:29:15,680
What's that framework look like for somebody

606
00:29:15,680 --> 00:29:17,080
who's trying to put that together?

607
00:29:20,800 --> 00:29:24,560
Well, first of all, I think it's important to appreciate

608
00:29:24,560 --> 00:29:26,480
that this is likely a journey.

609
00:29:26,480 --> 00:29:31,160
It's not about having that stroke of insight and just,

610
00:29:31,160 --> 00:29:36,400
well, having it immediately figured out and being right

611
00:29:36,400 --> 00:29:37,960
and once and forever.

612
00:29:37,960 --> 00:29:40,320
It's much more a process about getting it right

613
00:29:40,320 --> 00:29:44,200
eventually, where conversations with your customers,

614
00:29:44,200 --> 00:29:47,120
with your audience play a huge part,

615
00:29:47,120 --> 00:29:49,760
but also the conversations with your friends who

616
00:29:49,760 --> 00:29:51,560
might not get your idea.

617
00:29:51,560 --> 00:29:56,560
They play a huge part in finding those better words.

618
00:29:56,560 --> 00:30:02,480
So one tool that I found very, very useful,

619
00:30:02,480 --> 00:30:05,640
and one question that I will ask you very early on

620
00:30:05,640 --> 00:30:08,680
if you would work with me is, so what's

621
00:30:08,680 --> 00:30:11,400
the pass along of your communication?

622
00:30:11,400 --> 00:30:14,240
So let me explain that concept.

623
00:30:14,240 --> 00:30:19,680
So suppose you're caught on the TED stage

624
00:30:19,680 --> 00:30:24,440
and you get the chance to give that keynote, that TED keynote,

625
00:30:24,440 --> 00:30:28,520
and there's like 6,000 people in the audience,

626
00:30:28,520 --> 00:30:35,200
but also like 2 million people watching it on YouTube.

627
00:30:35,200 --> 00:30:38,320
And now if they come home from the conference

628
00:30:38,320 --> 00:30:42,200
or they meet their friend after having watched the video

629
00:30:42,200 --> 00:30:45,880
and they ask them, so wait a second,

630
00:30:45,880 --> 00:30:47,840
you've watched that talk by Jackson,

631
00:30:47,840 --> 00:30:51,640
but what was it actually about?

632
00:30:51,640 --> 00:30:53,800
And so what are they going to reply?

633
00:30:53,800 --> 00:30:56,360
And that's what I call the pass along phrase.

634
00:30:56,360 --> 00:30:59,960
What are they going to pass along?

635
00:30:59,960 --> 00:31:02,960
And the thing is that this is never

636
00:31:02,960 --> 00:31:07,680
going to be like 30 slides with six bullet points each.

637
00:31:07,680 --> 00:31:13,000
It's never like a 12-page report that they've read from you.

638
00:31:13,000 --> 00:31:16,360
It's always more like one or two sentences

639
00:31:16,360 --> 00:31:18,680
in very simple language, language

640
00:31:18,680 --> 00:31:21,640
that they are familiar with.

641
00:31:21,640 --> 00:31:26,400
And what I observe so often is that so many communicators,

642
00:31:26,400 --> 00:31:29,240
especially those who are passionate about the things

643
00:31:29,240 --> 00:31:33,680
that they do, they delegate the task of figuring out

644
00:31:33,680 --> 00:31:36,960
that pass along phrase to the audience.

645
00:31:36,960 --> 00:31:39,640
They basically throw everything they

646
00:31:39,640 --> 00:31:42,000
are passionate about at the audience,

647
00:31:42,000 --> 00:31:46,080
hoping that something sticks, and basically delegating

648
00:31:46,080 --> 00:31:50,440
that task of what's the pass along here to the audience.

649
00:31:50,440 --> 00:31:53,280
And I think that's almost always a bad choice.

650
00:31:53,280 --> 00:31:55,200
You should take ownership of that.

651
00:31:55,200 --> 00:31:59,840
You should spend a lot of time thinking about,

652
00:31:59,840 --> 00:32:04,480
so what do I actually want them to pass along?

653
00:32:04,480 --> 00:32:09,040
And once you have that, then you can build a path.

654
00:32:09,040 --> 00:32:12,800
You can bridge the gap from where they are today

655
00:32:12,800 --> 00:32:16,920
to what you need them to see so that they will actually

656
00:32:16,920 --> 00:32:18,880
pass that along.

657
00:32:18,880 --> 00:32:20,000
My goodness.

658
00:32:20,000 --> 00:32:21,360
That is huge.

659
00:32:21,360 --> 00:32:24,320
I've never heard anybody teach this before.

660
00:32:24,320 --> 00:32:27,040
Maybe I've had my ears closed.

661
00:32:27,040 --> 00:32:29,280
It's possible that I've just overlooked it,

662
00:32:29,280 --> 00:32:32,040
and I wasn't ready for this type of information.

663
00:32:32,040 --> 00:32:36,760
In fact, I can see how scary that can feel.

664
00:32:36,760 --> 00:32:39,960
Because if, especially for somebody

665
00:32:39,960 --> 00:32:42,480
with an entrepreneurial mindset that's

666
00:32:42,480 --> 00:32:46,320
built around the laws of scarcity,

667
00:32:46,320 --> 00:32:48,760
I'm like, no, my gosh, I don't want people to know about this

668
00:32:48,760 --> 00:32:51,760
because somebody is going to take my concept or take my idea

669
00:32:51,760 --> 00:32:52,920
and run with it.

670
00:32:52,920 --> 00:32:54,760
That's going to limit anybody from wanting

671
00:32:54,760 --> 00:32:56,680
to do this, those people.

672
00:32:56,680 --> 00:32:59,360
And then the second side of it is

673
00:32:59,360 --> 00:33:02,960
that there's a responsibility factor that comes with, man,

674
00:33:02,960 --> 00:33:07,360
if my message gets passed around the world,

675
00:33:07,360 --> 00:33:08,440
what is that?

676
00:33:08,440 --> 00:33:11,800
What's going to happen to my reputation as that takes off?

677
00:33:11,800 --> 00:33:16,840
There's a huge factor of fear of failure, fear of success

678
00:33:16,840 --> 00:33:19,480
that can come along with the responsibility

679
00:33:19,480 --> 00:33:25,480
of this type of thinking and hitting a message like this.

680
00:33:25,480 --> 00:33:29,680
The weight of what that means, we

681
00:33:29,680 --> 00:33:32,320
design irresistible messages ourselves.

682
00:33:32,320 --> 00:33:34,640
I love the title of your podcast, by the way,

683
00:33:34,640 --> 00:33:35,760
Irresistible Communication.

684
00:33:35,760 --> 00:33:37,880
And you got that Keanu Reeves effect going on,

685
00:33:37,880 --> 00:33:38,760
the John Wick style.

686
00:33:38,760 --> 00:33:40,200
So it's a good looking photo, man.

687
00:33:43,080 --> 00:33:46,880
So irresistibility is something that Video Power Marketing,

688
00:33:46,880 --> 00:33:47,600
we learned a lot about.

689
00:33:47,600 --> 00:33:48,920
I learned a lot about it there.

690
00:33:48,920 --> 00:33:51,320
I learned a lot about it at VideoPower.com.

691
00:33:51,320 --> 00:33:53,240
They designed some of the most viral video ad

692
00:33:53,240 --> 00:33:54,880
campaigns of all time.

693
00:33:54,880 --> 00:34:00,200
But I've never thought about combining that aspect

694
00:34:00,200 --> 00:34:01,760
with what you're talking about.

695
00:34:01,760 --> 00:34:02,880
But you make it so clear.

696
00:34:02,880 --> 00:34:06,560
It's like Sir Ken Robinson, I think his name is,

697
00:34:06,560 --> 00:34:10,280
the one that gave the most popular TED Talk of all time.

698
00:34:10,280 --> 00:34:11,600
What's his pass along?

699
00:34:11,600 --> 00:34:13,400
Reform child education.

700
00:34:13,400 --> 00:34:16,040
I saw that 15 years ago or so.

701
00:34:16,040 --> 00:34:20,200
And I remember that, and other people whose TED Talks I've

702
00:34:20,200 --> 00:34:21,720
seen, I may not remember their name.

703
00:34:21,720 --> 00:34:24,160
Johan, I can't remember his last name.

704
00:34:24,160 --> 00:34:26,760
Everything we know about addiction is wrong.

705
00:34:26,760 --> 00:34:27,520
What's the message?

706
00:34:27,520 --> 00:34:29,200
Fix it.

707
00:34:29,200 --> 00:34:31,960
Create belonging.

708
00:34:31,960 --> 00:34:33,920
And get people involved in communities.

709
00:34:33,920 --> 00:34:39,320
Those concepts are so easy to remember and regurgitate.

710
00:34:39,320 --> 00:34:43,600
And you have a framework for helping us do that.

711
00:34:43,600 --> 00:34:44,920
And you just shared it.

712
00:34:44,920 --> 00:34:46,680
And I'm extremely honored.

713
00:34:46,680 --> 00:34:49,160
That's amazing.

714
00:34:49,160 --> 00:34:51,200
Anything you want to add before I cut to a break?

715
00:34:51,200 --> 00:34:54,360
Because I almost don't want to go to a break.

716
00:34:54,360 --> 00:34:56,600
I just want to use your time to find out more.

717
00:35:03,000 --> 00:35:06,120
I think, well, yeah.

718
00:35:06,120 --> 00:35:08,520
But first of all, thanks that you like that so much.

719
00:35:08,520 --> 00:35:14,240
And I hope some of your audience can make good use of it.

720
00:35:14,240 --> 00:35:15,080
But yeah, I think that.

721
00:35:15,080 --> 00:35:17,520
We will use that every day at First Class Business.

722
00:35:17,520 --> 00:35:21,480
We will be using that every day, Dr. Gerhards.

723
00:35:21,480 --> 00:35:25,000
I really think that that's one of the most profound things.

724
00:35:25,000 --> 00:35:31,320
And it helps you swallow a bitter pill in communication,

725
00:35:31,320 --> 00:35:33,080
which I like to call rule number one.

726
00:35:33,080 --> 00:35:37,000
Basically, I think the only real rule

727
00:35:37,000 --> 00:35:38,480
that there is in communication.

728
00:35:38,480 --> 00:35:41,120
And that is if they didn't get it, they didn't get it.

729
00:35:41,120 --> 00:35:43,720
So if your audience didn't get it, they didn't get it.

730
00:35:43,720 --> 00:35:46,040
There's no use in arguing that you meant it slightly

731
00:35:46,040 --> 00:35:49,640
differently or that you mentioned it on slide 13,

732
00:35:49,640 --> 00:35:51,280
bullet point six.

733
00:35:51,280 --> 00:35:52,880
They didn't get that.

734
00:35:52,880 --> 00:35:56,440
And they didn't get your pass along.

735
00:35:56,440 --> 00:36:03,120
And so that's nothing to, well, shy away from or feel bad

736
00:36:03,120 --> 00:36:03,600
about.

737
00:36:03,600 --> 00:36:06,560
That's just what happens at times.

738
00:36:06,560 --> 00:36:08,000
But it's also information.

739
00:36:08,000 --> 00:36:09,040
It's also information.

740
00:36:09,040 --> 00:36:10,960
It helps you find the weak spots.

741
00:36:10,960 --> 00:36:12,120
So digging deep on.

742
00:36:12,120 --> 00:36:14,840
So what exactly did they not get?

743
00:36:14,840 --> 00:36:18,080
Why did they miss that important piece

744
00:36:18,080 --> 00:36:21,440
that I gave with that anecdote that I shared?

745
00:36:21,440 --> 00:36:22,680
Why did they miss that?

746
00:36:22,680 --> 00:36:25,640
And then we can refine it and tweak it and ultimately

747
00:36:25,640 --> 00:36:27,680
and eventually arrive at something

748
00:36:27,680 --> 00:36:30,760
that's way more profound than our first take.

749
00:36:30,760 --> 00:36:32,320
Huge.

750
00:36:32,320 --> 00:36:36,760
I have a dream speech by Dr. Martin Luther King

751
00:36:36,760 --> 00:36:41,600
was not his first speech, as far as I'm pretty sure.

752
00:36:41,600 --> 00:36:42,400
Exactly.

753
00:36:42,400 --> 00:36:45,240
You know, Elon Musk, Model 3, right?

754
00:36:45,240 --> 00:36:48,320
The Tesla Model 3, he was still scrutinized.

755
00:36:48,320 --> 00:36:50,560
The market was bare on what he was doing.

756
00:36:50,560 --> 00:36:53,520
They said he was never going to succeed with it.

757
00:36:53,520 --> 00:36:58,800
And now nobody can even fathom the idea of drug Tesla failing.

758
00:36:58,800 --> 00:36:59,840
And that is so true.

759
00:36:59,840 --> 00:37:02,760
And that's the misconception here.

760
00:37:02,760 --> 00:37:07,400
I mean, that first failed attempt, that scares the hell

761
00:37:07,400 --> 00:37:09,640
out of a lot of people.

762
00:37:09,640 --> 00:37:12,480
But the truth is, you've got to get your worst effort

763
00:37:12,480 --> 00:37:14,160
behind you.

764
00:37:14,160 --> 00:37:17,680
Because, well, that's just the truth.

765
00:37:17,680 --> 00:37:21,040
Your first speech is not going to be your best speech.

766
00:37:21,040 --> 00:37:24,440
At least not if you dare to make a second or a third one.

767
00:37:24,440 --> 00:37:26,960
But you've got to get that first speech out.

768
00:37:26,960 --> 00:37:29,160
You've got to give it.

769
00:37:29,160 --> 00:37:32,040
But if you have the courage to learn from it,

770
00:37:32,040 --> 00:37:35,360
to learn from the blank stares of your audience,

771
00:37:35,360 --> 00:37:40,240
to blank from the polite applause when you expected

772
00:37:40,240 --> 00:37:43,640
the standing ovations, that's where growth happens.

773
00:37:43,640 --> 00:37:46,920
And then when you did your 20th speech,

774
00:37:46,920 --> 00:37:49,720
that's when you start to get good.

775
00:37:49,720 --> 00:37:52,800
And when you're at your 100th, yeah, you're pretty good.

776
00:37:52,800 --> 00:37:56,720
But the truth is that every one of those brilliant keynote

777
00:37:56,720 --> 00:37:59,960
speakers that you've seen at shows,

778
00:37:59,960 --> 00:38:02,440
they give that same exact keynote,

779
00:38:02,440 --> 00:38:05,320
like 100 times a year at least.

780
00:38:05,320 --> 00:38:10,400
So and they've done like 1,000 speeches at least.

781
00:38:10,400 --> 00:38:14,080
That's how they became good.

782
00:38:14,080 --> 00:38:16,760
This is so important.

783
00:38:16,760 --> 00:38:19,200
Let's cover another couple of angles on this.

784
00:38:19,200 --> 00:38:24,080
Imagine being Charlie from Charlie Bit My Finger, right?

785
00:38:24,080 --> 00:38:27,080
One of the first original YouTube hit videos out there

786
00:38:27,080 --> 00:38:29,720
is Brother Finger Gets Bit.

787
00:38:29,720 --> 00:38:31,160
And he's like, Charlie Bit My Finger.

788
00:38:31,160 --> 00:38:35,760
And having to try to carve a legacy out after being

789
00:38:35,760 --> 00:38:37,080
known as that kid.

790
00:38:37,080 --> 00:38:39,240
It's like, how many people are going to walk up to him

791
00:38:39,240 --> 00:38:41,520
and be like, hey, bite my finger?

792
00:38:41,520 --> 00:38:43,680
I'm like, I annoy the heck out of you about that.

793
00:38:43,680 --> 00:38:45,160
This is really a true thing, guys.

794
00:38:45,160 --> 00:38:49,320
Breaking Bad, Jesse from Breaking Bad, if you look up

795
00:38:49,320 --> 00:38:53,040
interviews, he was pretty traumatized and frustrated

796
00:38:53,040 --> 00:38:57,760
with society that they wanted, people wanted him to walk up

797
00:38:57,760 --> 00:38:59,080
and say his famous quote.

798
00:38:59,080 --> 00:39:03,800
It's something obscure and dark, but he hated the fact

799
00:39:03,800 --> 00:39:06,960
that everybody wanted him to come up to him on the street

800
00:39:06,960 --> 00:39:12,040
and say the quote or say the quote to him derogatorily.

801
00:39:12,040 --> 00:39:15,520
And that messes with you.

802
00:39:15,520 --> 00:39:18,720
So the first failed attempts, I'm

803
00:39:18,720 --> 00:39:21,360
grateful that my first failed attempts are not

804
00:39:21,360 --> 00:39:23,520
what I'm known for for the rest of my life.

805
00:39:23,520 --> 00:39:25,320
I've got other things that I need to do.

806
00:39:25,320 --> 00:39:29,760
So sometimes we might have the blessing slash curse

807
00:39:29,760 --> 00:39:32,320
of going famous and viral on day one.

808
00:39:32,320 --> 00:39:34,560
And sometimes we might have the blessing and curse

809
00:39:34,560 --> 00:39:36,680
of it taking a bit longer.

810
00:39:36,680 --> 00:39:38,640
One thing that Dr. Gerhart talked about earlier

811
00:39:38,640 --> 00:39:41,600
that we honor a lot at First Class Business and Vision

812
00:39:41,600 --> 00:39:44,720
Pros Live is the journey, learning

813
00:39:44,720 --> 00:39:48,000
to be present in the moment and enjoy where we're at,

814
00:39:48,000 --> 00:39:54,960
not feeling so drawn to have to focus on the destination,

815
00:39:54,960 --> 00:39:58,120
to be addicted to a destination that controls us

816
00:39:58,120 --> 00:40:01,800
that we aren't even there to enjoy yet.

817
00:40:01,800 --> 00:40:04,000
So let's shift gears.

818
00:40:04,000 --> 00:40:06,720
I'm going to skip the entire break today.

819
00:40:06,720 --> 00:40:08,560
I hope you're OK with that.

820
00:40:08,560 --> 00:40:09,760
This is more important.

821
00:40:09,760 --> 00:40:15,280
So if this was your last chance ever to share something

822
00:40:15,280 --> 00:40:18,800
with an audience, what powerful lesson can other visionaries

823
00:40:18,800 --> 00:40:22,360
learn from your experience?

824
00:40:22,360 --> 00:40:29,160
I think if there's one thing that I can leave a trail with,

825
00:40:29,160 --> 00:40:36,080
then it's that I learned that resonance beats persuasion.

826
00:40:36,080 --> 00:40:40,520
So I'd recommend to stop persuasion.

827
00:40:40,520 --> 00:40:43,120
Don't persuade harder, but resonate stronger.

828
00:40:46,720 --> 00:40:50,960
Because, well, if you're honest with yourself

829
00:40:50,960 --> 00:40:53,920
and you realize that someone, well,

830
00:40:53,920 --> 00:40:56,520
tries to sell you something that you didn't originally

831
00:40:56,520 --> 00:41:02,520
want to buy and he tries to persuade you,

832
00:41:02,520 --> 00:41:04,080
he will probably succeed with that.

833
00:41:04,080 --> 00:41:07,640
And it might even make you happy, right?

834
00:41:07,640 --> 00:41:11,520
But it also never feels like, well, that

835
00:41:11,520 --> 00:41:14,720
was a great experience here, right?

836
00:41:14,720 --> 00:41:22,680
And, well, I might not have a good memory of that exchange,

837
00:41:22,680 --> 00:41:24,120
of that transaction.

838
00:41:24,120 --> 00:41:29,120
While when that same person approached

839
00:41:29,120 --> 00:41:32,320
the same conversation from a point of curiosity,

840
00:41:32,320 --> 00:41:36,600
from first of all listening to, so what matters to me?

841
00:41:36,600 --> 00:41:40,360
So what are some of your struggles?

842
00:41:40,360 --> 00:41:43,680
So where do you want to improve?

843
00:41:43,680 --> 00:41:45,800
Or how does that fit into your life?

844
00:41:45,800 --> 00:41:49,360
And then finds the common ground, the path

845
00:41:49,360 --> 00:41:52,760
that we both share.

846
00:41:52,760 --> 00:41:57,480
So that they might even lead me to the point of no return,

847
00:41:57,480 --> 00:42:01,280
where I've seen something that I didn't realize before in a way

848
00:42:01,280 --> 00:42:04,760
that I cannot unsee anymore.

849
00:42:04,760 --> 00:42:08,560
So that they wholeheartedly can leave the choice of whether I

850
00:42:08,560 --> 00:42:11,320
want to buy from them or not to me,

851
00:42:11,320 --> 00:42:12,840
because they've made their case.

852
00:42:12,840 --> 00:42:18,160
They know that they've listened patiently.

853
00:42:18,160 --> 00:42:21,160
They paid attention to what matters to me.

854
00:42:21,160 --> 00:42:24,680
They've made a great product.

855
00:42:24,680 --> 00:42:26,800
It's a great match for that.

856
00:42:26,800 --> 00:42:30,200
So I'd be a fool not to choose them, right,

857
00:42:30,200 --> 00:42:31,920
if you did that work.

858
00:42:31,920 --> 00:42:35,720
And if more people approach communication,

859
00:42:35,720 --> 00:42:38,000
entrepreneurship, building companies

860
00:42:38,000 --> 00:42:40,760
from that perspective, I think the world

861
00:42:40,760 --> 00:42:43,440
would be a better place.

862
00:42:43,440 --> 00:42:45,720
100%.

863
00:42:45,720 --> 00:42:48,200
Y'all may have noticed, if you are watching me

864
00:42:48,200 --> 00:42:54,560
sinking in my chair, as I pondered, meditated,

865
00:42:54,560 --> 00:43:00,160
fought back tears related to what Dr. Michael Gerhart just

866
00:43:00,160 --> 00:43:00,640
said.

867
00:43:03,760 --> 00:43:07,520
My first marriage and divorce was

868
00:43:07,520 --> 00:43:15,760
a byproduct of me persuading harder, not resonating stronger.

869
00:43:15,760 --> 00:43:20,240
And when you convince somebody to marry you,

870
00:43:20,240 --> 00:43:23,520
when it's about, I don't think this is about,

871
00:43:23,520 --> 00:43:26,280
I want to honor the mother of my first three children as well.

872
00:43:26,280 --> 00:43:28,120
I don't think it was about my eye color.

873
00:43:28,120 --> 00:43:30,320
There's certainly many people who were attracted to me

874
00:43:30,320 --> 00:43:32,120
because of my eye color.

875
00:43:32,120 --> 00:43:35,040
It wasn't about how I played the trumpet or the guitar,

876
00:43:35,040 --> 00:43:36,880
although there's certainly many people who

877
00:43:36,880 --> 00:43:39,800
saw that side of me and wanted that part of me,

878
00:43:39,800 --> 00:43:42,600
and not necessarily the whole Jackson.

879
00:43:42,600 --> 00:43:46,240
And when I faced the opportunity to court

880
00:43:46,240 --> 00:43:49,000
and see who my spouse was going to be,

881
00:43:49,000 --> 00:43:53,120
I had extremely strong skills of persuasion and charisma

882
00:43:53,120 --> 00:43:53,920
and charm.

883
00:43:53,920 --> 00:43:58,240
And I'd worked so hard on impressing people.

884
00:43:58,240 --> 00:44:02,440
That word of impress, it bothers me these days.

885
00:44:02,440 --> 00:44:03,960
Because if you think about it, if you're

886
00:44:03,960 --> 00:44:06,800
thinking about the definition of impress,

887
00:44:06,800 --> 00:44:11,200
it's to make an indent on something.

888
00:44:11,200 --> 00:44:13,800
And if you're impressing others, you're

889
00:44:13,800 --> 00:44:18,560
making an indentation on another human being's free will,

890
00:44:18,560 --> 00:44:19,960
on who they are, their identity.

891
00:44:19,960 --> 00:44:23,960
That's not my right to do.

892
00:44:23,960 --> 00:44:29,200
And in marketing, we try so hard to be impressive.

893
00:44:29,200 --> 00:44:30,760
I say it as a world.

894
00:44:30,760 --> 00:44:31,880
We don't.

895
00:44:31,880 --> 00:44:33,840
Not at First Class Business.

896
00:44:33,840 --> 00:44:37,560
And sometimes to hilarious consequences.

897
00:44:37,560 --> 00:44:44,080
I mean, I've had clients who, when we finally kind of dug out

898
00:44:44,080 --> 00:44:50,360
their diamonds, were blown away by the beauty of that diamond.

899
00:44:50,360 --> 00:44:53,080
Because what they actually did with all their marketing

900
00:44:53,080 --> 00:44:55,560
and with all them trying to impress people

901
00:44:55,560 --> 00:44:58,680
was that they decorated the diamonds, right?

902
00:44:58,680 --> 00:45:01,080
They put stickers on it.

903
00:45:01,080 --> 00:45:06,800
And painted it in fancy colors.

904
00:45:06,800 --> 00:45:08,720
And then they put it on their pedestal

905
00:45:08,720 --> 00:45:11,600
with all these dazzling lights and so.

906
00:45:11,600 --> 00:45:14,000
And when they finally removed all of that,

907
00:45:14,000 --> 00:45:19,640
until they got to the core, polished that core.

908
00:45:19,640 --> 00:45:21,680
Because that's what you do with diamonds, right?

909
00:45:21,680 --> 00:45:22,760
You don't decorate them.

910
00:45:22,760 --> 00:45:24,320
You polish them.

911
00:45:24,320 --> 00:45:28,440
And when you let it just shine with its truest brilliance,

912
00:45:28,440 --> 00:45:32,040
that's what attracts people.

913
00:45:32,040 --> 00:45:35,040
Not that overly impressive thing.

914
00:45:35,040 --> 00:45:37,720
That's what attracts the right people, right?

915
00:45:37,720 --> 00:45:39,600
I'll add that word in there.

916
00:45:39,600 --> 00:45:43,680
It's because you can attract all of the jokers and jesters

917
00:45:43,680 --> 00:45:47,320
who have all of their decorated stickers and stuff, too.

918
00:45:47,320 --> 00:45:49,880
And think that you're winning.

919
00:45:49,880 --> 00:45:51,840
But then there's far more pretenders

920
00:45:51,840 --> 00:45:54,600
in the market who will gravitate towards you

921
00:45:54,600 --> 00:45:56,960
than there are true contenders in the market.

922
00:45:56,960 --> 00:45:59,480
So yeah, not everybody understands

923
00:45:59,480 --> 00:46:00,600
the value of a diamond.

924
00:46:00,600 --> 00:46:02,920
And that's OK.

925
00:46:02,920 --> 00:46:03,600
We're blessed.

926
00:46:03,600 --> 00:46:04,920
Those of you listening in, we all

927
00:46:04,920 --> 00:46:06,480
understand the value of the diamond.

928
00:46:06,480 --> 00:46:07,840
I hope there's somebody who's going,

929
00:46:07,840 --> 00:46:08,920
why is a diamond valuable?

930
00:46:08,920 --> 00:46:10,480
I'm looking that up right now.

931
00:46:10,480 --> 00:46:11,840
Good for you.

932
00:46:11,840 --> 00:46:12,880
Go and find that.

933
00:46:12,880 --> 00:46:16,280
But when it comes to business, people often

934
00:46:16,280 --> 00:46:22,360
value the facade, the material, the vanity, the external.

935
00:46:22,360 --> 00:46:26,520
And you can build a very lucrative business model

936
00:46:26,520 --> 00:46:28,080
going after that type of a market.

937
00:46:28,080 --> 00:46:30,800
Bruno Mars does.

938
00:46:30,800 --> 00:46:33,120
He made a song about it.

939
00:46:33,120 --> 00:46:35,200
Today, I don't want to do anything.

940
00:46:35,200 --> 00:46:36,400
What a liar.

941
00:46:36,400 --> 00:46:40,800
He works 60 to 80 hours per week easily, maybe more.

942
00:46:40,800 --> 00:46:44,040
But he knows how many people will buy that song.

943
00:46:44,040 --> 00:46:46,400
And so he produced a song knowing full well

944
00:46:46,400 --> 00:46:50,560
that a bunch of idiots will buy that song.

945
00:46:50,560 --> 00:46:53,160
Bunch of people who aren't thinking straight

946
00:46:53,160 --> 00:46:55,280
and understanding the value of life itself,

947
00:46:55,280 --> 00:46:57,200
like they're going to dive into that.

948
00:46:57,200 --> 00:46:59,160
And he manipulates the market with it.

949
00:46:59,160 --> 00:47:02,520
And I know, Jackson's rude for using a trigger,

950
00:47:02,520 --> 00:47:04,440
politically incorrect word.

951
00:47:04,440 --> 00:47:06,520
I'm not singling out a demographic.

952
00:47:06,520 --> 00:47:09,280
I'm not singling out an individual.

953
00:47:09,280 --> 00:47:11,240
It's called the agentic state.

954
00:47:11,240 --> 00:47:14,160
If you want to learn more about it, Stanley Mildred,

955
00:47:14,160 --> 00:47:16,240
I think his name was, they got a great movie about it

956
00:47:16,240 --> 00:47:17,960
called The Experimenter.

957
00:47:17,960 --> 00:47:20,240
90% plus of the world, in my opinion,

958
00:47:20,240 --> 00:47:23,760
is stuck in an agentic state following

959
00:47:23,760 --> 00:47:27,280
leaders who are not exactly who, they're not

960
00:47:27,280 --> 00:47:29,000
who I want to follow normally.

961
00:47:29,000 --> 00:47:31,920
So Dr. Gerhard, thank you so much.

962
00:47:31,920 --> 00:47:35,240
This quote and the importance of it, the resonance.

963
00:47:35,240 --> 00:47:36,640
I'm not a doctor.

964
00:47:36,640 --> 00:47:41,520
I don't get to help the world see with a title like that.

965
00:47:41,520 --> 00:47:46,800
And yet, you don't leverage your status as doctor either.

966
00:47:46,800 --> 00:47:50,000
I tell my entrepreneurs, look, the person who says,

967
00:47:50,000 --> 00:47:54,600
trust me because I'm a doctor has lost all credibility

968
00:47:54,600 --> 00:47:55,320
with me.

969
00:47:55,320 --> 00:47:57,480
Because if you have to say you're

970
00:47:57,480 --> 00:48:02,480
a doctor to persuade me that you know something,

971
00:48:02,480 --> 00:48:04,160
what do you really know?

972
00:48:04,160 --> 00:48:06,600
You're already failing in that capacity.

973
00:48:06,600 --> 00:48:09,720
And so you don't do that, but you emulate

974
00:48:09,720 --> 00:48:12,680
and you just bring a gift of knowledge

975
00:48:12,680 --> 00:48:15,560
that I'm super grateful for today.

976
00:48:15,560 --> 00:48:17,800
Those of you listening in, the action steps

977
00:48:17,800 --> 00:48:18,920
will be below the video.

978
00:48:18,920 --> 00:48:21,480
We'll do our best to make sure that the right action steps are

979
00:48:21,480 --> 00:48:24,760
there so that you guys can get in touch with Dr. Gerhard

980
00:48:24,760 --> 00:48:26,600
and the best ways possible.

981
00:48:26,600 --> 00:48:29,960
We'll also have the resources below this episode too

982
00:48:29,960 --> 00:48:33,320
so you can see where all these resources we've talked about,

983
00:48:33,320 --> 00:48:35,160
a follow up with them and use them.

984
00:48:35,160 --> 00:48:37,000
Maybe it will help you on your journey

985
00:48:37,000 --> 00:48:39,960
to speed up the process of finding the paths of most

986
00:48:39,960 --> 00:48:43,120
enjoyment as you continue to move through life

987
00:48:43,120 --> 00:48:46,240
and appreciate the scenery and the circumstances

988
00:48:46,240 --> 00:48:47,000
when it's harder.

989
00:48:47,000 --> 00:48:48,560
That's going to happen.

990
00:48:48,560 --> 00:48:51,480
In the top right corner, we've got one more call to action.

991
00:48:51,480 --> 00:48:53,160
It's going to say be our guest.

992
00:48:53,160 --> 00:48:53,800
Take the chance.

993
00:48:53,800 --> 00:48:54,520
Come on our show.

994
00:48:54,520 --> 00:48:58,000
You don't have to be as well articulated as Dr. Gerhard says.

995
00:48:58,000 --> 00:49:01,160
You don't have to have a phenomenal book

996
00:49:01,160 --> 00:49:02,520
to come on the show.

997
00:49:02,520 --> 00:49:05,240
If you're out there trying to help and serve others

998
00:49:05,240 --> 00:49:06,880
and uplift others, we'll feel it.

999
00:49:06,880 --> 00:49:07,320
We'll see it.

1000
00:49:07,320 --> 00:49:08,600
We'll walk through it together.

1001
00:49:08,600 --> 00:49:10,440
We want you on the show if you're giving back

1002
00:49:10,440 --> 00:49:12,800
and helping others along their journey.

1003
00:49:12,800 --> 00:49:16,640
Dr. Gerhard, I'll let you close out today.

1004
00:49:16,640 --> 00:49:17,640
Any final thoughts?

1005
00:49:17,640 --> 00:49:20,320
Anything you want to share?

1006
00:49:20,320 --> 00:49:25,240
Yeah, I mean, since this is the vision, the vision prose show,

1007
00:49:25,240 --> 00:49:27,880
perhaps I can share mine.

1008
00:49:27,880 --> 00:49:31,000
Because I imagine a world in which those of us

1009
00:49:31,000 --> 00:49:33,560
who have an important story to tell,

1010
00:49:33,560 --> 00:49:36,760
a story that has the potential to change the world,

1011
00:49:36,760 --> 00:49:41,440
that they find the words to make that happen.

1012
00:49:41,440 --> 00:49:45,360
I think we've spoken about a couple of ideas that

1013
00:49:45,360 --> 00:49:46,800
can help you with that.

1014
00:49:46,800 --> 00:49:52,160
And so my wish for today would be that as many of you

1015
00:49:52,160 --> 00:49:57,080
as possible take those tools, find those words,

1016
00:49:57,080 --> 00:49:59,120
and make their ideas happen.

1017
00:49:59,120 --> 00:50:01,400
That will be phenomenal.

1018
00:50:01,400 --> 00:50:01,920
I love it.

1019
00:50:01,920 --> 00:50:03,760
You heard it from Dr. Gerhard.

1020
00:50:03,760 --> 00:50:05,440
And we've all been blessed with wisdom

1021
00:50:05,440 --> 00:50:08,000
on how to share our communication as visionaries.

1022
00:50:08,000 --> 00:50:09,720
We'll see you on the next episode, everybody.

1023
00:50:09,720 --> 00:50:10,040
Bye bye.

1024
00:50:10,040 --> 00:50:11,480
Thank you for being here today.

1025
00:50:11,480 --> 00:50:13,880
I'm really happy that you tuned in to Vision Pros Live.

1026
00:50:13,880 --> 00:50:16,520
I'm looking forward to seeing your reactions

1027
00:50:16,520 --> 00:50:18,720
as these episodes continue to move forward.

1028
00:50:18,720 --> 00:50:20,480
This is going to get more and more fun.

1029
00:50:20,480 --> 00:50:22,400
We'll have more and more engagement as well.

1030
00:50:22,400 --> 00:50:24,440
We'll invite people to participate in the show.

1031
00:50:24,440 --> 00:50:26,800
And thank you for giving us your time and attention.

1032
00:50:26,800 --> 00:50:29,520
Have an excellent time building out your vision

1033
00:50:29,520 --> 00:50:46,880
and becoming a vision.

